HP (Hewlett-Packard) 8000s manual
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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP (Hewlett-Packard) 8000s. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP (Hewlett-Packard) 8000s o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP (Hewlett-Packard) 8000s se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP (Hewlett-Packard) 8000s, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones HP (Hewlett-Packard) 8000s debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP (Hewlett-Packard) 8000s
- nombre de fabricante y año de fabricación del dispositivo HP (Hewlett-Packard) 8000s
- condiciones de uso, configuración y mantenimiento del dispositivo HP (Hewlett-Packard) 8000s
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP (Hewlett-Packard) 8000s no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP (Hewlett-Packard) 8000s y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP (Hewlett-Packard) en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP (Hewlett-Packard) 8000s, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP (Hewlett-Packard) 8000s, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP (Hewlett-Packard) 8000s. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
HP Designjet 8000s Printer series User's Guide[...]
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Página 2
Legal notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, incl uding, but not limited to, the implied w arranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or [...]
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Página 3
Table of contents 1 Introduction Using this guide ............. .......... ............ ........... .......... ......... ........... ............ .......... ........... . ........ ........... . 2 Introdu ction ...... .......... ......... .......... .......... ........ .......... ......... .......... .......... ....... .......... .... 2 How do I …[...]
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Página 4
Set the take-up reel winding d ire ction ............... ........................ ............................... 46 Define the ta ke-up reel wi nding mod e ....... ............... ............... ........... ............... ....... 47 Load media on to the take-up reel . .............. ............ ......... ............... ............ ........ ..[...]
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Página 5
Adjust heater and print mode settings ........... .......... ........... .......... .......... ........... .................... ...... ... 127 8 The problem is… (troubleshooting topics) The problem is… (checklist) ...... ........ ........... ........... .......... ........... ........... ........... .......... ......... . ........ 1 32 A printh[...]
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Página 6
11 Tell me about media Storing media ............ ............. .............. ............... ........... ............... ............ ............... ...... ........... ..... 153 Dispos ing of media . ......... ............ ......... ............ ........... ......... ............ ......... ........... ........... .. ........ ..... 153 Using medi[...]
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Página 7
Color stripe setting (COLOR STRIPE) ................... ............................. ................... 177 Printhead height setting (PH HEIGHT VAL) ............ ........... .......... ......... ........ ......... 177 Bidirectional print p osition adjustment (BIDIR DEF VAL UE) ..... ................. ......... ... 177 Bidirectional prin t positio[...]
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Página 8
Acoustic war ning (BEEP) ............ .......... ............ .............. .......... ............ .......... ....... 191 BOOT version display (BOO T VERSION) . ............ ............. .......... ............ ............ .. 191 Firmware version display (PRINTER FW VER) .... .. ............... ........ .......... ....... ........ 192 Main PCA [...]
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Página 9
Normes de sécurité (Canada) .. ................... ....................... ........................ ............ 21 4 DOC state ment (Cana da) ....... ............ ................ ................ ............ ................ ........ 214 Korean EMI statement . ............... .............. ............. .............. ............. ..........[...]
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Página 10
x ENWW[...]
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Página 11
1 Introduction ● Using this guide ● The printer's main componen ts ● The printer's front panel ● Safety precau tions ● Handling precautions ENWW 1 Introduction[...]
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Página 12
Using this guide This guide is organize d into the following chap ters. Introduction This chapter provides a brief introduction to the printer and its documentation for new users. How do I … These chapters help you to carry out various proce dure s such as loading media or changing an ink cartridge. Many of these pro cedures are i llustrated with[...]
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Página 13
Front view 1. Printer front panel. 2. Media lever. 3. Carriage height lever. 4. Media cutter. 5. Front cover. 6. Ink service station. 7. Carriage maintenance station. 8. Cleaning kit drawer. 9. Wheel lock. 10. Waste ink bottle. 11. The HP Designjet 8000 s Take-Up Reel Kit (Q668 1A) is an optional accessory tha t can be ordered separately. ENWW The [...]
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Página 14
Rear view 1. Roll holder. 2. Ink cartridge statio n. 3. Media lever. 4. Documentation holder. 5. Printe r power soc ket. 6. Printer powe r on/off sw itch. 7. 100 V / 200 V alternation switch. 8. USB port. 9. Exhaust attachments. The heaters The printer includes three heate rs for fixing and stabilizing th e printed image on the media. Each heate r [...]
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Página 15
1. Media roll. 2. Pressure roller. 3. Rear heater (preheats the media ). 4. Grid roller. 5. Carriage. 6. Front cover. 7. Print heater (dries the ink an d stabilizes the printed imag e). 8. Front heater (fixes the ink on to the media). WARNING! Do not touch heat er surfaces i n the medi a path. T his may ca use burns. The printer's front panel [...]
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Página 16
The front panel has the following compone nts: 1. The Data light is off when the pr inter is not receiving data, and flashing when data is being received. 2. The Error light is off when ther e is no printer er ror, flashing to warn of an error conditi on that requires operator intervention, and on wh en th ere is a se rious internal er ror. 3. The [...]
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Página 17
15. The ONLINE key switche s the printer online or offline, and provides acce ss to menu groups. 16. The Power key tu rns the printer on or off. Safety precautions The following symbols ar e used in this manua l to ensure th e proper use of the p rinter and to pr event the printer from being damag ed. Follow the in structions marked with these symb[...]
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Página 18
● Do not operate printer within 8 meters (25 feet) of open flames, sparks, or other sources of ignition. Do not smoke within 8 meters (25 feet) of the printer. ● Install and ope rate the printer in a well-ventilated a rea. ● The printer installatio n must meet all applicable re gulations on th e emissions of volatile organic compounds in the [...]
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Página 19
Handling precautions These precautions are recommended to avoid d a mage to your printer and its compo nents. Power supply ● Use the power supply voltage specified on the na meplate. ● Check the printer electrical outle t for proper polari ty and g rounding before connecting printer. Failu re to do so may result in fire and electric shock hazar[...]
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Página 20
● Use only an HP Waste Ink Bottle. The bottle must be installed according to instruction s or waste ink may overflow. An HP Waste Ink Bottle must always be installed before turning the printer ON. Automatic and manua l service cycles produce waste ink that must be contained in an HP Waste Ink Bottle. Do not remove the cap fro m its tether to the [...]
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Página 21
2 How do I… (basic operation topics)? ● Connect to a computer ● Turn the power on/off ● Check the firmware version Connect to a computer This section describes syst em configuration and cable connec tion procedures. NOTE Before connecting or disconnecting t he USB Cable, tur n the printer OFF. System configura tion (connection example) The [...]
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Página 22
Connect a USB cable as follows: 1. Disconnect the USB cable from the rea r of you r printer if it is alread y connected. 2. Press t he POWER ON/OFF key (1) on th e front panel to tu rn the printer off. NOTE Only turn off the printer while PRINTER READY is displayed on the front panel except in an emergen cy. Do not turn off the pr inter while INITI[...]
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Página 23
5. Connect the USB cable (2) to the USB co nnector (1) at the rea r of the printer. 6. Attach the USB cable with the two cabl e clamps at the r ear of the printer. 7. Power on the pr inter using the power switch (1) at the rear. ENWW Connect to a computer 13 How do I… (basic operation to p ics ) ?[...]
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Página 24
8. Press t he POWER ON/OFF key (1) on th e front panel to tu rn the printer on. 9. Follow the instructio ns on your computer in ord er to select the printe r. Turn the power on/off WARNING! Use the power supply voltage specified on the n ameplate. Be sure the printer is well- grounded. Fa ilure to ground the printer may re sult in electrical sh ock[...]
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Página 25
Turn on the printer 1. Power off the printer using the power switch at th e r ear of the printer, and plug one end of the supp lied power cable (1) into the socket of the pr inter. Insert the o ther end of the cable in to an electrical outlet. WARNING! Avoid overloading the printer’s electrica l outlet with multip le devices. Use only the electri[...]
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Página 26
3. Press t he POWER ON/OFF key (1) on th e front panel. When you press power on, the printer performs a power-on self-diagnostic te st and the following messages are displayed on the fr ont panel. (If a 64" media roll is loaded ). NOTE Only turn off the printer while PRINTER READY is displayed on the front panel except in an emergen cy. Do not[...]
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Página 27
WARNING! The printer has an internal clock whic h allows it to automatically wash the printheads, flushing some ink th rough the pr in theads, which keeps the pr intheads in good condition. The printer automatically washes the printheads reg ularly after the last pr inting process. If the printer is switched O ff for a long period, this process doe[...]
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Página 28
Check the firmware version To check the firmware vers ion on your printer do the following : 1. Press t he ONLINE key to take the printer onlin e. 2. Press t he SHIFT key to display t he SETUP m enu. 3. Press t he key to select the SETUP menu. 4. Scroll to PRINTER FW VER and press OK. NOTE For information on fir mware updates and insta llation inst[...]
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Página 29
3 How do I load/unload media This section describes how to lo ad and remove media in the prin ter. ● Install a media roll in the printer ● Remove a me dia roll f rom the printer ● Replace a jammed media roll ● Load a cut sheet ● Use the media edge guards ● Use the media cutter ● Use the take-up reel ENWW 19 How do I load/unload me dia[...]
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Página 30
Install a media roll in the printer CAUTION Do not touch heater surfaces in t he media path. This may cause burns. Handle media rolls with care. They can be heavy and difficult to move in confined spaces . In some cases, two people sh ould move and install media rolls. Dropp ing a media roll could cause personal injury or dama ge to the printer. NO[...]
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Página 31
To install a media roll: 1. Insert one spacer (2) onto each roll stop (1) . 2. Insert the roll sto ps into each end of the media core. CAUTION The roll may be very long; rest the r oll hori zontally on a table and in sert the two roll stops (1, 2 ). Two people ma y be required to han dle and load the roll. ENWW Install a media roll in the printer 2[...]
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Página 32
3. Turn the blue knob (1) clockwise to tight en the roll stops in side the media cor e. 4. Remove the spacer from both roll stops. 22 Chapter 3 How do I load/unload media ENWW How do I load/unload m edia[...]
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Página 33
5. At the rear o f the printer, loosen the stop screw (1) and position the left (3) and righ t (2) media roll holders so that the roll stops on ea ch end of the roll can be p laced on the holders. NOTE Before lifting the roll of media onto the me dia roll holders, decide if you want to print on the media face up or face down. Media can be fed throu[...]
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Página 34
7. Tighten the stop screw (1) on the left media roll hold er so that the roll doe s not move sideways. 8. Open the front co ver (1). 24 Chapter 3 How do I load/unload media ENWW How do I load/unload m edia[...]
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Página 35
9. Slide the media ed ge guards to each end of the pla ten. NOTE Position the media ed ge guards (1) afte r loading the me dia. See How do I… Use the media edge guard s . 10. Close the front cove r (1). ENWW Install a media roll in the printer 25 How do I load/unload me dia[...]
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Página 36
11. Slide the cutter (1) and media clips (2) out of the media path so th at they can be accessed to cut the printed media an d to avoid damage to the leading edg e of the media. 12. At the rear of the printer, lift the media lever (1). 13. If there is unequal p ressure on the left (1) and right (2 ) edges of th e media when feeding the media into t[...]
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Página 37
If the pinch wheels d o not apply the same pressure on both edges, then do the following: a. Reposition the media so that the pressure is equal at both ed ges of the media: ● Lower th e media lever; ● Loosen the stop screws on the media holders; ● Adjust the po sition of the roll le ft or right al ong the support ba r; ● Tighten the stop sc[...]
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Página 38
b. Use the pressure release lifters to equaliz e the pressure at the edges of the media; ● Pull out the pr essure release lifter (1) of the required pinch wheel (2); ● Example of when the pr essure release lifter needs to be p ulled out to release unequal pressure from the Pinchwheel at the edge of the media; 28 Chapter 3 How do I load/unload m[...]
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Página 39
● Example of when the pressu re release lifter do es not need to be pulled out to release unequal pressure from the Pinchw heel a t the edge of the media; 14. Feed the media until a beep sounds fro m the media feeder ( about 200 mm). NOTE It is a good practice to feed the media th rough the media path until it almost touches the floor because whe[...]
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Página 40
15. Take up any excess media by rewinding the roll stop (1) on the media roll. This will help to make sure there is even tension acr oss the width of the media and avoid skew. 16. Lower the media lever (1) to the r equired media pressu re position, low p ressure or normal pressure. For details, see How do I… Increase/reduce pressure on media . 17[...]
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Página 41
18. Adjust the media edge guards right (1) and left. 19. Close the front cove r (1). To complete the loading proced ure, follow the front panel instructions. 20. Confirm the position of the media e dge guard and pr ess the OK key. 21. Select media roll. a. Select ROLL using the or ke ys. b. Press the OK key to confirm. 22. Select a media type. ENWW[...]
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Página 42
a. Select the media type with the or key. The following preset media types are available to ch oose from: ● PAPER ● Glossy ● Matte ● Banner ● BLT_B (Backlit) b. Press t he OK key to confirm. NOTE If you wish to sele ct a media type that is currently not av ailable, then you will need to create a new media type. c. Select the NEW MEDIA ENT[...]
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Página 43
Remove a media roll from the printer CAUTION Do not leave the printer for long periods without media load ed because th e automatic Printhead.washing procedure will not opera te if no media is loaded and could lead to expensive Printhead replacement. To remove a media roll from the pr inter: 1. Lift the media lever (1). 2. Take up any excess media [...]
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Página 44
3. Remove the media roll (1) from the printer. CAUTION Handle media rolls with care. Th ey can be heavy and d ifficult to move in confined spaces. In some cases, two people should move and install media rolls. Drop ping a media roll could cause personal injury or damage to the printer . 4. Turn the blue knob (1) anti-clockwise to loosen the roll st[...]
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Página 45
5. Remove the roll stops left (1) and right (2) from each end of the media core. CAUTION The roll may be very lo ng; rest the roll horizontally o n a table and remove the two roll stops. Two people may be required to handle and unload the roll. Replace a jammed media roll To replace a jammed med ia roll, see The p roblem is… A printhead crash . L[...]
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Página 46
2. Slide the media e dge guards (1) to each end of the platen. NOTE Position the med ia edge guards after loading the media. 3. Close the front cover (1). 36 Chapter 3 How do I load/unload media ENWW How do I load/unload m edia[...]
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Página 47
4. Slide the cutter (1) and media clips (2) out of the m edia path so tha t they can be a ccessed to cut the printed media and to avoid damage to the leading edge of the media. 5. At the rear o f the printer, lif t the media lev er (1). ENWW Load a cut sheet 37 How do I load/unload me dia[...]
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Página 48
6. When installing the cut sheet in the printer, align th e edge of the cut sheet (2) to the right o f the guide line (1). 7. Feed the cut sheet (1) until a beep sounds from the media feeder (ab out 200 mm). NOTE If you have problems loading media, feed t he media into the prin ter by holding both edges of the media. Take care that the media does n[...]
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Página 49
8. Lower the media lever (1). 9. Open the fro nt cover (1). 10. Adjust the media edge gua rds (1). ENWW Load a cut sheet 39 How do I load/unload me dia[...]
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11. Close the front cover (1). To complete the loa ding procedure, follow the front panel in structions. 12. Confirm the position of the media edge guard and p ress the OK key. 13. Select cut sheet. a. Select SHEET using th e or keys. b. Press t he OK key to confirm. 14. Select a media type . a. Select the media type with the or key. The following [...]
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Página 51
b. Press the OK key to confirm. NOTE If you wish to select a media type that is currently not avai lable, then you will need to create a new media type. c. Select the NEW MEDIA ENTRY option using the or key a nd press OK . See Ho w do I… Manage media types . Press the CANCEL key to r eturn to the SELECT MEDIA menu. 15. Set the length of the media[...]
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Página 52
NOTE When using the media edge guar ds, the right and left margins increase from 5 mm to 10 mm. You need to activate or deactivate use of the med ia edge guards on the front panel. To access the M EDIA REG menu: 1. Press t he ONLINE key. 2. Press t he key to see MEDIA REG menu options. 3. Select the media tha t you want to use or n o t use the medi[...]
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Página 53
Tip If necessary, when th e Front Panel displays the “Printer Ready” message, feed media through the pr inter using the key. You can also use the FORM FEED me nu to feed media through the printer. Do not pull the media manually through the printing path . This may skew the media loaded in the printer. After cutting the media you can rewind exce[...]
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Página 54
2. Rotate the c utter (1) so that the arrow is poin ting in the dir ection of the media that you want to cut. 3. Insert the cutter (1) with the arrow pointin g towards the media. 44 Chapter 3 How do I load/unload media ENWW How do I load/unload m edia[...]
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4. Secure both edges of the media using the media clips (1 ) on the left and right side, making sure th at the media is not hanging loosely. 5. Slide the cutter (1) a cross the media. The media will be held securely by the media clips (2). Tip After cutting the media you can re wind excess media by using the REWIND option the key or the REWIND menu[...]
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Página 56
There are four tasks required to comp lete loading of media on the take- up reel: The first part of at taching a roll to the take-up reel is attaching the end of the roll (by tape) to the core tu be supplied with the take-up reel. You can also use an empty cardboard tube. Both types of core must be the same length as the roll you are using. ● Set[...]
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Página 57
NOTE When printing without using the take- up reel, make sure the media or printing surface is not damaged o r folded by the take-up reel sensor . Define the take-up reel wind ing mode The take-up ree l supports two winding modes; tension winding and loose winding. NOTE Normally the LOOSE winding mode is recommended. NOTE Use the TENSION winding mo[...]
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Página 58
Load media on to the take-up reel If you are using a two-inch cardboard core , make sure you r emove the core adaptors installed on the take- up reel hubs as fo llows: 1. Remove the adaptor r ing (1) from th e take-up reel righ t end plate. 2. Insert the a daptor ring into the core adapto rs on each take-up r eel hub and turn anti-clockwise to rele[...]
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Página 59
3. Pull to release the core ada ptors (1). 4. Insert the core adaptors into the take-u p reel right and left e nd plates and turn clockwise to secure . When attac hing printing m aterial to the tak e-up reel: ● Check the leading edge of yo ur media. If it is not evenl y cut or if it is ske wed, trim the p rinting material. ● Check that the medi[...]
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Página 60
● Make sure the take-up core is push ed firmly into b oth media hubs. ● If you need to feed more printing mat erial from th e printer, pre ss the ONLINE key and then the SHIFT key to display the FORM FEED option. Hold do wn the key to feed med ia. 1. Loosen the sto p screw (1) on the left ta ke-up reel assembly (2) and adjust the position for t[...]
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Página 61
3. Slide the left take-up reel assembly (1) to insert the left media hu b into the core tube and tighten the stop screw (2) on the left take-up ree l assembly. 4. Load roll media into th e printer ● Lift the media lever (1) ● Load the media ● Lower the media lever 5. Feed the media into the printer using the FORM FEED menu on the front pane l[...]
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Página 62
6. From the rear of the prin ter, tape (1) th e edge of th e media onto the cor e tube on the take-up r eel. Tape on both edge s and in the center (1). NOTE Make sure the media is attached to the correct side of the tube. Yo u may wind the media over the co re tube for anti-clockwise windin g, or under th e core tube for clockwise winding. Attach t[...]
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Página 63
8. Check the position of the take- up reel switch (1). 1. Take-up reel off 2. Winding for printing on the inside of the r oll 3. Winding for printing on the outside of th e roll 9. Place the tension bar in the bottom pos ition on the take-up reel as fo llows: a. At the front of the printer, lift the media lever (1). ENWW Use the take-up re el 53 Ho[...]
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b. Lower the tension bar (1) to the bottom position. As you lower the tens ion bar, it will pull the ex tra media needed for the bottom position throu gh the media path . c. At the front of the prin ter, lower the media lever (1). You now need to perform media advan ce calibration. See How do I calibr ate my printe r Take-up reel horizo ntal alignm[...]
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Página 65
Print the ta ke-up reel pr int as follows: 1. When the "Printer Ready" message ap pear s on the Front Pan el, press the ONLINE key to ta ke the Printer offline. 2. Press the SHIFT key twice and select the ADJUST menu using the key. 3. In the ADJUST submenu, scroll to TEST PRINTS and press the ENTER key. 4. In the TEST PRINTS menu scro ll [...]
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Página 66
If the pattern on the left edg e of the media is not aligned with the groove when the patter n on the right edge is aligned, use the take-up reel height scre w (1) to adjust th e take-up reel height up (2) or d own (3). Only the left side of the take- up reel can be adjusted up or down. Adjust the he ight of the take-up reel as follows: 1. If the t[...]
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4 How do I… (printing topics) ● Perform a manual form feed/rewind ● Use manual nesting ● Increase/reduce pressure o n media Perform a manual form feed /rewind This section describes how to manually feed or rewind media throu gh the printing path, for exa mple before and after cutting media. By using these automatic features, you reduce th e[...]
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Página 68
Alternatively, when the “Prin ter Ready” message is shown on the Front Panel, do one of the following: 1. Hold down the key to feed media forwards through th e printing path. While the key is pressed, the roll media advances. If cut sheet is load ed, it is discharged. 2. Hold down the key to rewind the media . While the key is pressed, t h e ro[...]
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Página 69
3. Hold down the key to rewind the media. While the key is pressed, the roll media rewinds. Now you need to position the printhead carriage so that printing starts in the blank ar ea beyond the image that was printed previo usly. NOTE When moving the printh ead carriage, make sure that you leave a sufficient margin between the image that was pr evi[...]
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Lower the media leve r at the front or back of t he printer to increase the pr essure on the media. 1. Low pressure. 2. Norma l pressure. 60 Chapter 4 Ho w do I… (printin g topics) ENWW How do I… (printing topics)[...]
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5 How do I… (ink topics) This section describes ink ca rtridge topics and prin thead height adjustment for the prin ter. ● Replace an ink cartridge ● Change the printhe ad height Replace an ink cartridge CAUTION Always use Genuine HP Ink Cartridges. The se have been d esigned for high-quality imaging performance and reliable printer oper atio[...]
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To replace an empty ink cartr idge: 1. Remove an ink cartridge (1) from the printer. 2. The following message is displayed. XX: Ink name (K: Black, Lm: Light magenta, Lc : L ight cyan, C: Cyan M: Mage nta Y: Yellow) 3. Insert a new in k cartridge (1) into the printer . Change the printhe ad height You can increase or reduce the prin thead height de[...]
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To change the printhea d height: 1. Press the ONLINE key. 2. Press the SHIFT key to display the PH. MAIN men u. 3. Press the key to enter the PH. MAIN menu. 4. Scroll to PH HEIGHT ADJ on the front panel and press OK to c onfirm. The following message is displayed. The carriage moves to the carriage maintena nce area and the follo wing message is di[...]
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6. Open the carriage mainten ance cover (1). 7. Loosen the printh ead carriage fixing screws (1) at left and right. 64 Chapter 5 How do I… (ink topics) ENWW How do I… (ink topics)[...]
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8. Change the height of the printhead carriage as follo ws: lift the pr inthead carriage heig ht levers (1) to lower the printh eads, or lower the printh ead carriag e height levers to lift the printh eads. 9. Tighten the printhead carr iage fixing screws (1). ENWW Change the printhead heigh t 65 How do I… (ink to pics)[...]
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10. Close the carriage ma intenance cover (1) and close the front cover (2). To change the prin thead height on the fron t panel: 1. Press t he ONLINE key. 2. Press t he key to display the MEDIA REG menu. 3. Scroll to the PH HEIGHT VAL option and press the OK key. 4. Select NORMAL or HIGH , according to the mechanical change you have made , and pre[...]
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6 How do I maintain the printer This section describes the reg ular inspection and maintenance p rocedures to be performed by users. ● Regular maintenance guid e ● Daily maintenance ● Wiper liquid bottle replacement ● Wiper sponge replacement ● Wiper blade replacement ● When returning to the printer after being switched off for an exten[...]
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CAUTION The printer has an internal clock which allows it to wa sh the printheads automatically, flushing some ink thro ugh the printheads, whic h kee ps the printheads in go od condition. The printer automatically washes the printheads regularly after the la st pr inting process. If the printer is switched off or media is not loaded, this process [...]
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Category Inspection/Maintenance See To leave the printer in or return it from a power off state of more than four weeks Contact HP Support. Other A service call error message will be displayed on the front panel. Contact HP Support. Daily maintenance WARNING! Failure to perform daily maintena nce pr ocedures may result in da mage to your printheads[...]
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Capping unit cleaning This cleaning procedure will remove any dri ed ink a nd particles from the capping unit. 1. Open the cleaning kit dra wer (1). 2. Remove the HP 780 Cap Cle aning Kit from the drawer. NOTE The HP 790 Cap Cleanin g Kit can also be used. The HP 7 90 Cap Cleaning Kit comes with swabs only (no rollers). 1. Cap cleaning liquid. 2. C[...]
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3. Put on disposable la tex or Nitrile(R) safety gloves. 4. Clip a new cap cleaning roller onto the ca p cleaning handle. 5. Dip the cap cleanin g roller (1) into the cap cleanin g liquid (2). CAUTION Make sure that you use the cap cleaning liquid and not the wiper cleaning liquid to clean the capping un it, otherwise you could cause damage to the [...]
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CAUTION Some types of media are prone to cock ling in the area adjacent to the heaters if left stationary for any length of time. Conseque ntly it is g ood practice to feed approximately 20 cm of media throu gh the printer be fore starting the ca p cleaning to avoid any possible damage to the printheads tha t could be caused by th em touching any r[...]
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b. Clean each cap (1) by rolling over the cap ten times each. 14. If the caps are still no t clean, or the re are par ticles around the edges, th en clean as follows: a. Dip a new cleaning swab ( 1) into the cap cleaning liquid ( 2). CAUTION Make sure that you use the cap cleanin g liquid and not the wiper cleaning liquid to clean the capping unit,[...]
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b. Clean the top outside edg es and the upper su rfaces of all six caps. 15. Close the right maintenan ce cover (1). 16. Close the front cover (1). The printhead carriage will return to the right mainten ance area (home position) automatically. 74 Chapter 6 How do I maintain the printer ENWW How do I ma intain the prin ter[...]
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NOTE Use the NOZZLE PRINT to check that there are no pr inthead nozzles out after cap cleanin g. ENWW Daily maintenance 75 How do I maintain the printer[...]
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Wiper liquid bottle replacement NOTE When the wiper liquid has bee n installed for some time the liqu id will no longe r be clear. This is quite nor mal because the liqu id becomes ti nted as it is used to clean the wiper blade . Wiper liquid ensures that the wiper blade can correc tly clean the printheads. The wiper liquid level should be checked [...]
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6. When the following message is displayed, open the front cove r (1). 7. Open the right maintena nce cover (1). ENWW Wiper liquid bottle replaceme nt 77 How do I maintain the printer[...]
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8. Carefully lift the empty wipe r liquid bottle fro m the wiper liquid holde r enough to make sure any remaining liquid dr ains into the printer. NOTE It is recommended that you put on the gloves that came with the HP Wiper Cleaning Kit. WARNING! Make sure that the wiper liquid doe s not drip onto o ther parts of the printer. 9. Remove and discard[...]
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11. Remove the wiper liquid bottle cap (1). 12. Make sure that the plastic seal (1) is well positioned in the hole of the wiper liquid dispe nser cap. 13. Insert the wiper liquid d ispenser cap (1). ENWW Wiper liquid bottle replaceme nt 79 How do I maintain the printer[...]
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14. Place the wiper liq uid bottle in the wiper liqui d hol der an d push it firmly down to ensure it is fully engaged. 15. Close the right maintenan ce cover (1). 80 Chapter 6 How do I maintain the printer ENWW How do I ma intain the prin ter[...]
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16. Close the front cove r (1). The following message is displayed on the front panel: 17. Select YES and press the OK key to confirm re placement. ENWW Wiper liquid bottle replaceme nt 81 How do I maintain the printer[...]
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Wiper sponge replacement The wiper sponge ensures that the wiper blade can co rrectly clean the prin theads. The wiper sponge shou ld be replaced approximate ly every six months or when the follo wing message is displayed: NOTE Please contact HP Support to obtain the Wi per Sponge Replacement Kit co ntaining the new wiper spong e and wiper liquid b[...]
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6. When the following message is displayed, open the front cove r (1). 7. Open the right maintena nce cover (1). ENWW Wiper sponge replacemen t 83 How do I maintain the printer[...]
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8. Carefully lift the empty wipe r liquid bottle fro m the wiper liquid holde r enough to make sure any remaining liquid dr ains into the printer. NOTE It is recommended that you put on the gloves that came with the HP Wiper Cleaning Kit. WARNING! Make sure that the wiper liquid doe s not drip onto o ther parts of the printer. 9. Remove and discard[...]
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11. Tilt the wiper sponge tray to empty any excess liquid into the drainage tray. 12. Open the carriage mainte nance cover, remove the wiper sponge (1) and close the co ver. ENWW Wiper sponge replacemen t 85 How do I maintain the printer[...]
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13. Insert a new wiper sponge. 14. Remove the wiper liquid bottle cap (1) from the new bottle supplied in the Wiper Sponge Replacement Kit. 15. Make sure that the plastic seal (1) is well positi oned in the hole of the wiper liquid dispenser cap. 86 Chapter 6 How do I maintain the printer ENWW How do I ma intain the prin ter[...]
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16. Insert the wiper liquid d ispenser cap (1). 17. Place the wiper liquid b ottle in the wiper liquid holder and push it firmly down to e nsure it is fully engaged. ENWW Wiper sponge replacemen t 87 How do I maintain the printer[...]
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18. Close the right maintenan ce cover (1). 19. Close the front cover (1). The following message is di splayed on th e front panel: 20. Select YES and press the OK key to confirm repla cement. Wiper blad e replacement The wiper blade cleans the printheads. Replace the wiper blade every three months or when the following message is displayed: 88 Cha[...]
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CAUTION The use of safety glasses and gloves is recommended wh en performing cleaning and maintenance operations. Always use Genuine HP Clea ning and Maint enance Kits. These have been designed for maintaining high-qu ality imaging performance an d reliable printer operation. Usin g non-HP supplies may cause poo r print quality, printe r malfunctio[...]
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7. Open the right maintenance co ver (1). 8. The wiper blade (1) is located on t he left in the maintenance area. 90 Chapter 6 How do I maintain the printer ENWW How do I ma intain the prin ter[...]
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9. Using the tweezers (1), remove the wipe r blade as follows: a. Pull the bottom of the wiper blade (2) to release. b. Pull the wiper blade out from its slot from the top. ENWW Wiper blade replacement 91 How do I maintain the printer[...]
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10. Take a new wiper blade from the cleaning kit drawer. CAUTION Hold the wiper blade (1) from the bott om rubber ed ge. Do not touch the top edge (the blade). 11. Using the tweezers, insert the wiper blade as follows: a. Insert the w iper blade into its slot s o that the bottom edge can be ta ken by the tweezers from below the slot. 92 Chapter 6 H[...]
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b. From below the slot, pull th e wiper blade do wn so that it is fully inserted. 12. Close the right maintenance cover (1) . ENWW Wiper blade replacement 93 How do I maintain the printer[...]
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13. Close the front cover (1). The following message is di splayed on th e front panel: 14. Select YES and press the OK key to confirm repla cement. When returning to the printer after being switched off for an extended period (l ess than two weeks) WARNING! Never switch off th e printer without follow ing the correct procedur es. Even with the sto[...]
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CAUTION Do not open or close the front covers or change the position of levers while the cleaning process is being performed or the ope ration may have to be r estarted from the beginning. This will result in the waste of the cleaning li quid. If the cl eaning process has to be restarted, new cleaning liquid cartridges will be ne eded. 1. Press the[...]
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CAUTION Never switch off the printe r without following the correct procedures. Even with the storage liquid installed, neve r leave the printe r off for more than 4 weeks. L eaving your printer off for more than 4 weeks can cause perman ent damag e that cannot be repair ed. In all other case s make sure you observe the appropriate maintenance guid[...]
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8. When the front panel displays the waste ink b ottle warning message, check whe ther the waste ink bottle is present and ma ke sure it is empty. CAUTION Your waste ink bottle should be empty. Have available an empty waste ink bottle. 9. Press the OK key once th e waste ink bottle has been checked a nd follow the instr uctions on the front panel. [...]
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7. When the front panel displ ays the waste ink bottl e war ning message, check whether the waste ink bottle is presen t and is not full. Check the waste ink bottle and pr ess the OK key. 8. The Ink Charge process starts. Ch eck whether the waste ink b ottle is present a nd is not full. Check the waste ink bo ttle and press the OK key . When the in[...]
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4. Scroll to the CAP CLEANING option using the key and press OK to select . 5. Press OK again to confirm your selection. The carriage will automatically move to the left side of the printe r so that the capping unit can easily be accessed. The front panel displays CARRIAGE MOVING — PLEASE WAIT . CAUTION Some types of media are prone to cockling i[...]
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7. Open the carriage mainten ance cover (1). 8. Clean the carriage base with a soft cloth. 9. Close the carriage ma intenance cover (1) and close the front cover (2). The printhead carriage will return to the right mainten ance area (home position) automatically. NOTE Use the NOZZLE PRINT to check that there are no prin thead nozzles out after clea[...]
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CAUTION Turn off the prin ter before s tarting to clean the fr ont cover and media feed. 1. Unload media from the pr inter. 2. Open the front cover. 3. Using a damp cloth, clean the front cover. 4. Using a damp cloth, absorb in k deposits on the media feed. 5. Remove dust using a vacuum clean er. Clean the platen You should plan to clean your print[...]
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4. Use a soft cloth (3) slightly dampened with alco hol to wipe off loosened ink deposits (2) from the platen (1). CAUTION Do not use commercial cleaners or abrasive clea ners. Do not wet the platen directly because you will leave too much moisture be hind. 5. If there are ink deposits in the vacuum holes on the p laten (1), clean them using commer[...]
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Waste ink bottle replacement WARNING! The HP Waste Ink Bottle has been specific ally designed to contain waste ink from the printer. It is designed to work with the prin ter’s waste ink quantity tracking system to alert the user when the bottle is full. It provides sa fe handling and disposal of waste ink when se aled with its attached cap. Use o[...]
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The waste ink bottle should be rep laced as follows: 1. Lift the splash guard (1) sufficiently to remove the was te ink bottle. . 2. Carefully pull out th e waste ink bottle (1 ), taking ca re not to spill any on the printer or on the floor. 3. Securely close the cap ( 1) on the waste ink bottle. 104 Chapter 6 How do I maintain the printer ENWW How[...]
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4. Take an empty waste ink bottle and undo the ca p (1). 5. Install the empty waste ink bottle (1) making sure th at the drainage tube is fu lly inserted in the bottle and the splash guard lowered. 6. The front panel will reque st you to reset the waste ink counter. 7. Select YES and press the OK k ey to re set the Wa ste Counter . ENWW Waste ink b[...]
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Normal printhead recov ery Tip With the printer in O NLINE state, you can p ress the OK key to acces s the PH RECOVERY option. To perform printhead recovery: 1. Press t he ONLINE key. 2. Press t he SHIFT key to display t he PH. REC menu. 3. Press t he key to enter the PH. REC menu. 4. Press t he OK key to se lect the PH RECOVERY option. 5. Press t [...]
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7. Make sure that the waste ink bottle is not full, and then press the OK key again. NOTE Cleaning may take several minutes. 8. When cleaning is completed, the PH RECOVERY option is disp layed. 9. Press the key to return to the offline mode. ENWW Normal printhead recovery 107 How do I maintain the printer[...]
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Print the nozzle print pattern Use the nozzle print pattern to check that all pr inth ead nozzles are working correctly. Perform the NOZZLE PRINT every day before using your printer. NOTE Use the nozzle print pattern to check that all printhead nozzles are working co rrectly after cap cleaning or any major servicing task. To print the nozzle print:[...]
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6. Once the NOZZLE PRINT has finished, verify that it does not contain any missing patterns indicating printhead nozzles that are not wo rking correctly. ENWW Print the no zzle print p attern 109 How do I maintain the printer[...]
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110 Chapter 6 How do I maintain the printer ENWW How do I ma intain the prin ter[...]
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7 How do I get the best image quality ● Test the image quality ● Interpreting the print quality ● Manage media types ● How do I calibrate my printe r ● Adjust heater and pr int mode settings Different types of media may give better image quality based on specific mechanical an d electrical settings in your printer. To optimize image quali[...]
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Test the image quality To check the overall image quality, use an image that you have printed on other occasions with satisfactory results. If the image qua lity is satisfactor y, no ca librations are req uired. If the image qu ality is not satisfactory, then you may need to adjust the med ia ty pe settin gs. Also use the Nozzle print to check that[...]
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Interpreting th e print qual ity Below are examples o f the print results you may see in your test pr int and the recommended action. If the print quality is satisfactory , you can print on the media without changing printer or heater settings. If you see banding in one color (in the bla ck colo r in the image above), then there are printhead nozzl[...]
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printer . Banding may be present in the form of white lines (as in the image above), or in the form of darker lines. If you still see banding in all colors after perfo rming the calibrations, then try adju sting the heater temperature and/or print mod e settings. See How do I… Adju st heater and print mode settings . Manage media types You can cr[...]
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7. Select a media number usin g the and keys. NOTE If the number on the right is followe d by an a sterisk (*), the number displayed already contains media type information. 8. Press the OK key to confirm. 9. Press the OK key to create the new media type. Create a new media type Tip We recommend that you do not modify the preset media types that ca[...]
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5. Select a media type nu mber using the and keys, and press the OK key. NOTE If a number is no t available, then a new media type with th at number has already been created. Select another nu mber. 6. Press t he key and the OK key to define the name of the new media type. 7. Define the name of the new media type using the and keys to select the ch[...]
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5. Scroll to the med ia type op tion you w ant to modi fy by usi ng the and keys. 6. Press the OK key to modify the value. 7. Press the OK key to confirm. The message below will only be displayed for newly created media type s. 8. Press the OK key to create media type 01 and the * (asterisk) indicates tha t the media type has already been created. [...]
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How do I calibrate my printer You can adjust the mecha nical and electri cal settings of your printer based on a series of pr inted patterns. These patterns allow you to calibrate your printer se tti ngs for the media you are using. Based on the re sults of these patterns, you can optimize the perform ance o f your printer. Calibrate media advan ce[...]
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Selectable print modes a re: ● NORMAL — standard and high speed print modes (720 x 720 dpi – 8 passes). ● H-QUAl — high quality prin t mode (720 x 720 dpi – 16 passes). ● H-DENS — high density print mod e (720 x 720 dpi – 16 passes). ● DRAFT — draft print mode (360 x 720 dpi – 4 pa sses). ● FINE DRAFT — fine draft print [...]
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Five patterns are prin ted in 0.5% steps in a range of 99 .00% to 101.00%. ● A — Dark lines are visible; the value is too low. ● B — No lines are visible; th e value is correct. ● C — Light lines are visible; the value is too high. NOTE Select a mean value if the media advance va lue is diff erent in every c olor. If you have an image t[...]
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13. Press the key, and then the OK key to display the media advance calibr ation value. 14. Enter the media advan ce adjustment value, and press the OK key. Set a numeric value with the and keys. NOTE Select a mean valu e if the media advance value is different in ev ery color. If you have an image th at uses one particular color , then set the val[...]
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To set the pr inthead to printhead adju stment value: 1. Select ADJUST and press the OK key. 2. Select YY PH TO PH VAL and press the OK key. 3. Select the printhead co lor to be adjusted, an d press the OK key. 4. In the printhead adjustment patt ern, identify the value where the vertical black line a nd the color printhead lines are perfectly alig[...]
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2. Press the OK key to start printing. To set the bidirectional pr inting adjustment: 1. Select ADJUST and press the OK key. 2. Select BIDIRECTION DEF and press the OK key. 3. Select the printhead colo r to be adjusted, and press the OK key. 4. In the printhe ad adjustment pattern, identify th e va lue where two vertical lines for the sa me printhe[...]
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Select the number you want to change by using th e and keys and chang e the numeric value u sing the and keys. Printhead nozzle pos ition adjustment Use the printh ead nozzle positio n test patter ns to calibrate the printhead no zzle positions. To print the printhead nozzle po sition pattern: 1. In the TEST PRINTS menu scroll to the NOZZLE POS ADJ[...]
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4. A. For each printhead line, identify the va lue where t he reference printhead is a ligned. In this example image, for the Magenta line the correction value is 1 (indicated as A in the image). To set printhead nozzle position ad justment values: 1. Select ADJUST and press the OK key. 2. Select NOZZLE POS VAL and press the OK key. 3. Select the p[...]
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● H-DENS — high density print mode (72 0 x 720 dpi – 16 passes). ● DRAFT — draft print mode (360 x 720 dpi – 4 passes ). ● FINE DRAFT — fine draft print mode ( 540 x 720 dpi – 6 p asses). ● 3 TIMES — high quality, high density prin t mode (720 x 720 dpi – 24 p asses). 126 Chapter 7 How do I get the best image quality ENWW Ho[...]
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Adjust heater and print mode settings If you see banding in all colors and you have alre ady performed media advance calibration, th en you can try adjusting the heater tempe rature and print mode settings. Banding in all colors may be caused by the following factors: ● Small print dot size: heat will ca use a smaller dot si ze. The higher yo u s[...]
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6. To change the option settin g displayed, press the OK key. 7. Using the and keys, select a print mode that places less in k on the media and incre ases the number of passes. Parameters: ● NORMAL — standard and high speed print mod es (720 x 720 dpi – 8 passes) — ink u sage 100%. ● H-QUALITY — high quality print mo de (720 x 720 dpi ?[...]
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If the image quality still do es not improve, we r ecommend that you change the media. ENWW Adjust heater and prin t mode settings 129 How do I get the best image q ualit y[...]
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130 Chapter 7 How do I get the best image quality ENWW How do I get the best image q ualit y[...]
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8 The problem is… (troubleshooting topics) This section describes troubleshooting for the printer. If the problem cannot be so lved, contact your dealer or our service center. ● The problem is… (checklist) ● A printhead crash ● Ink cartridge is not installed ● Ink cartridge is not dete cted ● Ink cartridge is near e xpiration date ●[...]
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The problem is… (checklist) Before deciding that there is a serious probl em with the prin ter, check the following items. Symptom Items to be checked Corrective measures No power Power cable connection Check that the power cable is correctl y plugged into the power outlet. Power supply to the outlet Supply power to the power outlet. Power switch[...]
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Symptom Items to be checked Corrective measures Poor print quality Media type Check for improvement by changing the settings of the heater temperature, print mode, RIP, etc. If there is no improvement, check that the media is supported. Replace the media with another type. See How do I get the best image quality Ink type For best results, use genui[...]
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A printhead crash Clear printhead cra shes by following th e instructions on the front pane l. 1. A front panel instru ction is displayed. X : printhead crash typ e 1 or 2 (See The problem is… An error message ). 2. Lift the media lever and front cover (1), and move the carriage (2) ou t of the way. 134 Chapter 8 The pr oblem is… (troubleshooti[...]
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3. Remove the media (1). NOTE Take care not to damage the pr intheads when removing any media between the printhead carriage and the p rinting platen. 4. Check there are no o bstacles in the car riage path and th e media path, and cl ose the front cover (1) . 5. The carriage will move to its home position. 6. Load media again (See Ho w do I load/un[...]
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Ink cartridge is not installed 1. The front panel displays the fo llowing message. XX: Ink name (K: Black, Lm: Light magenta, Lc : L ight cyan, C: Cyan M: Mage nta Y: Yellow) 2. Replace the ink cartridge (see How do I… Replace an ink cartridge ). Ink cartridge is not detected 1. The front panel displays the fo llowing message. XX: Ink name (K: Bl[...]
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2. See Tell me about… Replacing an ink cartridge for instructions on how to p roceed. If you press the OK key, the following message is displayed: 3. See Tell me about… Replacing an ink cartridge before proceeding. An error message If the ERROR lamp lights, check the message displayed on th e front panel. There are fou r types of error messages[...]
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Problem: an unrecove rable error has o ccurred in th e printhead. Solution: contact HP Support. Make a note of the e rror message displayed o n the front panel. Service error messages Problem: an error ha s occurred that re quires printer maintenance. Solution: contact HP Support. Make a note of the e rror message displayed o n the front panel. Ope[...]
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Waste ink bottle is not installed 1. The following front panel messa ge is displa yed. The waste ink bo ttle is not installed . 2. Insert a new waste ink bottle into the printe r and install the waste ink bottle co ver. See How do I maintain the printe r — Waste ink bottle r eplacement. Waste ink bottle is full Problem: the wa ste ink bott le is [...]
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Solution: load media. See How do I load/unl oad media . Problem: you have set a n invalid media size (less than 297 mm wide or 64 inch wide or mor e). Solution: set the correct size. See How do I load/unload media . Problem: there is media skew. Solution: reload th e media (see How do I load/unload media ). Skew may b e caused by ink deposits on th[...]
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Problem: the environ ment temperature is no t within the operatin g temperature rang e for the printer. Solution: use the p rinter within its oper ating temperature range (15 °C to 30 °C). The problem is an abnormal sound If your printer make s an unusual sound, con tact HP Support. ENWW The problem is an abnormal soun d 141 The problem is… ( t[...]
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142 Chapter 8 The pr oblem is… (troubleshooting top ics) ENWW The problem is… ( troubleshooti n g to p ics )[...]
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9 The problem is print quality This section explains how to solve print quality proble ms. Symptom Possible cause Corrective measure A blank sheet of media is printed or the printed image is faded. The printer did not receive data. Check print data. The environment conditions do not meet the printer specifications. Use the printer in the spec ified[...]
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Symptom Possible cause Corrective measure Parts of a printed image are missing even after printhead cleaning is performed repeatedly. The nozzle is clogged. Wash the printheads. See How do I… Clean ink system Poor print quality cannot be improved even when the cleaning is performed. The cap or wiper blade is stained. Clean the cap and change the [...]
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10 Tell me about… (basic knowledge topics) This chapter provides ne cessary information to operate the printer. Familiarize yourself with the basics of the printer before rea ding the rest of this Guide. ● Tell me about operating conditions ● Tell me about the powe r supply ● Tell me about front panel messages and printer state ENWW 145 Tel[...]
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Tell me about operating conditions This section describes the oper ating conditions for the printer. Installa tion space Make sure that there is sufficien t space around th e printer for the repla cement of frequently used parts, for printing output and for ve ntilation. In addition, lea v e the mainte nance space indicate d below for service repai[...]
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Places where the printer must not be installed Do not install the printe r in places that are: ● In direct sunlight. ● Subject to vibrati on. ● Excessively dusty. ● Subject to extreme chan ges in tem perature or h umidity conditions. ● Near an air conditio ner or a heater. ● Places where the printer may g et wet. ● Subject to direct a[...]
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The HP Designjet High Spe ed Dryer The optional HP Designje t High Speed Dryer (Q6 667A) dries images as they are prin ted. See Tell me about… Ordering accessories Exhaust attachmen t The exhaust attachment allows for the attachment o f exhaust hoses to the printer. Tell me about front panel messages and printer state This section describes front[...]
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When the OK key is pressed in the online mode, th e printhead recovery menu is displayed. Online state (print mode) display The printer is prin ting. Online state (print pause mode) displ ay The printer is paused. Print stop and resume ONLINE The Online LED flashes Press the OK key in the print pa use mode to start the pr inthead cleaning. Print ca[...]
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SHIFT SHIFT Three-second interva ls or SHIFT Three-second interva ls or SHIFT Then the printer returns to online idle mode. Offline (menu mode) display Menus can be operated in offline mode. SHIFT SHIFT 150 Chapter 10 Tell me about… (basic knowledge topics) ENWW Tell me about… (basic knowled g e to p ics )[...]
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The arrow keys give access to menus. When the OK key is pressed in the menu mode, th e CLEANING menu appears. Shutdown state display The printer is shutting down. ENWW Tell me about front panel messages and printer state 151 Tell me about… (basic knowled g e to p ics )[...]
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152 Chapter 10 Tell me about… (basic knowledge topics) ENWW Tell me about… (basic knowled g e to p ics )[...]
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11 Tell me about media ● Storing media ● Disposing of media ● Using media ● Handling prints ● Other precautions Choosing the correct media typ e for your needs is an essential step in ensuring good print qu ality. For best printing results, u se only recommended med ia, whose reliability and per formance have bee n developed and thoroughl[...]
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Using media ● Avoid changes to room conditions and allow media to adapt to room conditions out of the packaging for 3 hours o r more before printing. ● Low humidity may cause curling of media and high humidity may cause wrinkling. Use media in the recommende d temperature and humidity conditions (about 23 °C and 50% R.H.). ● Do not use scrat[...]
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12 Tell me about the ink system ● Ink Cartridges ● Replacing an ink cartridge ● Ink cartridge storage and dispos al ● HP 780 Waste Ink Bottle ● HP Cap Cleaning Kit with Roller ● HP 780 Wiper Cleaning Liqu id ● HP Cleaning Swabs ● HP Ink System Storage Kit ● HP Ink System Cleaning Kit Ink Cartridges The printer's six ink cartr[...]
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1. Yellow 2. Magenta 3. Cyan 4. Black 5. Light magenta 6. Light cy an WARNING! Ink inside the ink cartridge is combustible. Do not expose or store near o pen flames, sparks, or other source s of ignition. WARNING! Do not swallow ink. If swallowed, do not induce vomiting and seek imme diate medical attention. 156 Chapter 12 Tell me abo ut the ink sy[...]
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Replacing an ink cartridge You can check th e ink level at an y time by accessing the INK menu and pressing the key. Inform ation on each ink cartri dge is displayed at three-se cond intervals. The front panel wa rns you when a cartridge's in k level is low or when a cartridge is empty. You are recommended to replace the empty cartridge with a[...]
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WARNING! Avoid contact between ink a nd skin, eyes, and clothing. Immediately wash skin with soapy water. Remove clothing soaked with ink fr om contac t with skin . Use an approved eye wash station if ink is splas hed into eyes and consult a doctor if necessary. If an approved eye wash station is unavailable, flush eyes with cold water and con sult[...]
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HP Ink System Storage Kit The HP 780 Ink System Storage Kit is u sed to prot ect the ink tubes and printheads when the printer is switched off for less than 4 weeks. The HP 780 Ink System Storage Kit contains six ink system storage liquid cartridges. HP Ink System Cleaning Kit The HP 780 Ink System Cle aning Kit is used to tr y to recove r the prin[...]
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160 Chapter 12 Tell me abo ut the ink system ENWW Tell me about the ink system[...]
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13 Tell me about waste management Disposing of waste It is the printer o wner’s responsibility to ensure that wa ste is dispo sed of in accordance with all local, state and federal regula tions. There are registered waste manag ement companies t hat have b een authorized by local authorities to manage waste collection and disposal and that will m[...]
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There are normally two types of waste disposal serv ices. The most suitable service will depe nd on your waste volume production: ● Bottle by bottle and pick up on call : this may be th e be st option for low volume prod uction to avoid the overheads related to arrangin g and ensuring se cure te mporary storage. You can orde r these bottles (1) a[...]
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General recommenda tions ● The HP 780 Waste Ink Bottle is specifically designed to resist chemical interaction with waste in k. Do not use any other kind of container or bottle to collect the liquid. Co nsult your waste manage ment company to ensure you are following co rrect and safe procedur es. ● Do not dispose of materia ls via th e sanitar[...]
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164 Chapter 13 Tell me about waste manage ment ENWW Tell me about waste mana g ement[...]
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14 Tell me about… (menus) This chapter outlines the user menu structure and operations. ● Menu operations ● The INK menu & messages ● The MEDIA menu ● The MEDIA REG menu ● Media advance calibration ● The PH. MAIN menu ● The PH. REC menu ● The FE ED opti on ● The REWIND option ● The PRIN TER menu ● The ADJUST menu ● The[...]
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Menu operations When the ONLINE key is pressed in the online idle mode, th e printer ente rs offline mode. A menu group appears on th e front panel and menu operations are enab led. SHIFT SHIFT Menu structure The front panel me nu has the following str ucture: ● Menu group — this menu is displayed at the fi rst level. Some menu s have several s[...]
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3. To change the option setting displayed , press the OK key. 4. Select a setting with the and keys. Select 01 : FINE . 5. Press OK key to confirm the parameter a nd return to step 2. To define a value The following example describes the MEDIA ADV. VALUE in the ADJUST menu. 1. Select a menu with the arrow keys. Select the ADJUST menu with th e key.[...]
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5. Change the value using the and keys. NOTE To see the full list of characters availabl e, re fer to the lis t of character s below. 6. Press the OK key to confirm the value and return to step 2 . Character list Character code group SHIFT , SHIFT Character , Symbols space, !, “,#,$,%,&,',*,+,-,.,/,:,;,<,=,>,?,@,[,],^,_,{,|,} Numer[...]
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The INK menu & messages This INK menu is used to display ink info rmation or replace the ink. When the key is pressed, information on each ink cartri dge is displayed at three-se cond intervals. XX: Color name — K, Lm, Lc, Y, M, and C. YYY: Amount of ink remaining. ZZ/ZZ/ZZ: Manufacturing dat e of the ink cartridge NOTE If the following messa[...]
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To access the MEDIA menu: 1. Press t he ONLINE key. 2. Press t he key to see media information. Media roll: Cut sheet: Nest: XXXXXX: media type YYY: media width ZZZ: media length Press t he CANCEL and keys to display the main menu in offline state. Press t he ONLINE key to take the printer onlin e. Press t he OK key to change media settings . The M[...]
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2. Press the key to see MEDIA REG menu options. Selecting a media type number (SELECT MEDI A) Select the media type number you inten d to mo dify or cre ate. You can choose from 01 to 20. Parameters: media type number (01 to 20). NOTE All changes to settings in the MEDI A REG menu will apply to the media that you select or create in the SELECT MEDI[...]
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Dry time value (DRY TIME VALUE) Use this option to de fine the amount of time the pr inthead carriage pauses between prin ting passes for the selected media type. Parameters: three -digit time in seconds. The front panel display asks th e user to wait while a countdown readout shows how much drying time remains. Print mode setting (PRINT MODE) Use [...]
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Parameters: ● BIDIR — Bidirectional printing gives higher printing speeds with slightly lower image quality. ● UNIDIR — Unidirectional printing gives lower printing spe eds but higher image qua lity. Flatten time (FLATTEN TIME) The printing conditions may a ffect the media when the printer has not pr inted for some time, and pr int quality [...]
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Parameters: ● YES — the edge guard is use d. ● NO — the edge guar d is not used. Media advance mo de (MEDIA ADV MODE) Use this option to set a media advanc e mode for the selected media type. Parameters: ● FWD ONLY — Media is fed through the p rinter in the standard way. ● BACK & FWD — This setting checks that the media moves fr[...]
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Leading edge mod e (LEADING EDGE) This optio n allows you to define how the pr inter dete cts the position of the media when it is loaded o r to make media settings on the fron t panel. NOTE This setting is not applie d when you use the take- up reel. Parameters: ● NORMAL — Detects the leading e dge of the media whe n you replace o r load the m[...]
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Parameters: 15 °C to 55 °C, or ** to turn the heater off. NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32) / 9 NOTE This value will only be applied if the HEATER PREF op tion is set t o HEAT PANEL . Initial temperature setting for th e print heater (PRINT HEATER T) Use this option to set the printer plate n h eater[...]
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NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32) / 9 NOTE This value will only be ap plied if the HEATER PREF op tion is set t o HEAT PANEL . Color stripe setting (COLOR STRIPE) A color stripe is printed on all plots. This ensures th at all printhead nozzles ar e used in all prints, even if the printed image does not[...]
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YY : Ink color XXXXXX: Media type Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print po sition fine adjustment (BIDIR FINE VALU E) For the se lected media ty pe, use this option to f ine adjust the position of all th e printhe ads when using bidirectional pr inting in FINE print[...]
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lines. Use the BACK ADJUST VAL option to eliminate these lines. Select this mode when us ing media that is sensitive to the heate r temperature, such as PVC. Ho wever, these lines may shift depending on the media. In such a case, use the START & END or DURING PRINT2 modes. When DURING PRINT2 is selected, separ ator lines are g enerated in the m[...]
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Parameters: ● SOFTWARE — Settings in the RIP take priority. ● FRONT PANEL — Settings in the printer fro nt panel take priority. Print mode preference (PRINT MODE PREF) Use this option to define printer front pa nel priority or software RIP pr iority for print mode settin gs for the selected media type. If you select s oftware RIP prio rity,[...]
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Set remaining media (SET REMAINING MEDIA) Use this option to set the amount of media left for the media type you ar e loading. Use this option if you are using a roll of med ia that is of a different length to the roll (of the same media type) that was pre viously loaded. Parameters: ● YYY — Length in meters or fe et. Printhead temperature rest[...]
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Default v alues for m edia types Your printer comes with a set of factory-insta lled media types. Except for media type 01, you ca n modify or delete all other media types. The table below lists t he de fault values for the factory-installed med ia types. NAME PAPER (01) Glossy (02) & Matte (03) Banner (04) & BLT_B (Backlit) (05) MEDIA ADV.[...]
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Media advance ca libration print Select MEDIA ADV PRINT to print a calibration patter n that w ill indicate optimal media ad vance values. Two patterns are ava ilable: the ROUGH pattern prints a media advance pattern in 0.25% steps betwe en 99.0 and 10 1.0 %; the DETAIL pattern prin ts a media advance p att ern in 0.1 0% steps starting from the cur[...]
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● FINE DRAFT — fine draft print mode ( 540 x 720 dpi – 6 p asses). ● 3 TIMES — high quality, high density prin t mode (720 x 720 dpi – 24 p asses). Media back feed adjustme nt value Use this option to set the value for media back feed that you obtained from the back feed adju stment pattern. Parameters: ±2000 p ulse (±5 mm) 1 pulse = [...]
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Parameters: none . Replace wiper blade (REPLACE WIPER BLADE) Use this option to lift the wiper blade so that you can re place it. Parameters: none . Replace wiper cleanin g liquid (REPLACE WIPE LIQUID) Use this option to lift the wiper blade so that you can re place it. Parameters: none . Replace wiper sponge (REPLACE WIPE SPONGE) Use this option t[...]
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Printhead height (PH HEIGHT ADJ) Use this menu option to adjust the printhead height. See Change the printhead height The cap is opene d after performing this ope ra tion and the carriage height can be a djusted. Parameters: none. Replace Printhead (REPLACE PRINTHEAD) This menu option is for HP Support purposes only. Parameters: none. Reseat Printh[...]
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The FEED option This option allows you to feed media throug h the printing path. Press an d hold down the key to feed th e media through the printing path. If a cut sheet is used , it is discharged. When you pres s the key, a media feeding message appears on the front pan el. When the key is released, media feeding stops and the t op menu appear s [...]
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Error log information print (ERROR LOG PRINT) This option prints error log information saved in the printer. Parameters: none. History print (HISTORY PRINT) This option prints maintenanc e information on the printer. Parameters: none. The ADJUST menu This menu is used to set mechan ical adjustment parameters. See How do I get the best image quality[...]
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● BIDIRECTION DEF — Prints the bidirectional printing adju stment pattern for all pr int modes except FINE and F-FINE . ● BIDIRECTION FINE — Prints the fine bidirectional printin g adjustment pattern for FINE and F- FINE .print modes. ● NOZZLE POS ADJ. — Prints the prin thead nozzle adju stment pattern. ● LS ADJ PRINT — Prints the l[...]
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YY : Ink color XXXXXX: Media type Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Nozzle position (NOZZLE POS VAL) Use this option to adjust t he printhead nozzle position. Enter an adjustment valu e according to the Nozzle position adjustmen t pattern. YY : Ink color Display order: K -> Lm -[...]
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Language for front panel (LANGUAGE) This option sets the langu age for messages disp lay ed on the front pane l. The initial value is English. Parameters: ENGLISH , JAPANESE , FRENCH , ITALIA N , GERMAN , SPANISH , PORTUGUESE Time Zone (TIME ZONE GMT+) This optio n sets the year, month a nd day and the loca l time in hours and minutes. Parameters: [...]
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Parameters: none. Firmware version display (PRINTER FW VER) This option displays the printer firmware version. Parameters: none. Main PCA version display (MAIN PCA VER) This option displays the version number of the main PCA. Parameters: none. ICB board version display (CARRIAGE PCA) This option displays the version number of the printer carr iage [...]
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Parameters: none. USB speed (USB SPEED) This option sets the USB port speed . Parameters: HIGH , FULL Factory default setting (FACTORY DEFAULT) This option sets all par ameter valu es to default f actory sett ings. Parameters: none . Printer firmware upgrade (PRINTER FW UPGRADE) This opt ion upgra des the pr inter fi rmware. Parameters: none . The [...]
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Heater standby time (HEATER STANDBY TIME) Use this option to set the heater to standby temperature afte r the se lected amount of ti me Parameters: NONE, 30 min, 60 min, 90 min, 120 min, ENDLESS. 194 Chapter 14 Tell me about… (menus) ENWW Tell me about… (menus)[...]
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15 Tell me about… (heater topics) This chapter describes temperature control, the heater fro nt panel, parameter setup mod e operations, and error messages of the heater controller. ● The heaters ● Heater temperature settings ● Heater error messages The heaters The printer includes three hea ters for fixing and stabilizing the prin ted imag[...]
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7. Print hea ter (fixes t he ink on to the media). 8. Front heater (dries the ink and sta bilizes the printed image). WARNING! Do not touch heater surfac es in th e media path. Th is may cause burns. Heater temperature settings Heater temperatures are p reset automatically for th e media type that is selected du ring media loading. Under normal ope[...]
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Medium Media type Front Print Rear Print mode Matte vinyl chloride Matte 45°C 40°C 45°C 8 pass bi- directional Banner Banner 45°C 40°C 45°C 8 pass bi- directional We recommend that the front heater, the print heater and the rear heater be set to lower than 50 °C, 45 ° C and 50 °C, respectively. NOTE When the print heater temperature is set[...]
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Even after printing has finished, the ch anged temperature is a pplied as the set temperatur e. 5. The print job returns to step (2). To set the initial temperature value of fr o nt, print, and rear heaters, and the HEAT PREF setting (heater), see the MEDIA REG menu. Temperatu re contr ol The following tables describe how heater temperature is con [...]
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Heater error messages When the following erro r message is displayed, contact HP Support. ● System error ENWW Heater error message s 199 Tell me about… (heater topics)[...]
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200 Chapter 15 Tell me about… (heater topics) ENWW Tell me about… (heater topics)[...]
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16 Tell me about… (printer specifications topics) ● Specifications ● Ecological specifications ENWW 201 Tell me about… (printer s p ecifications to p ics )[...]
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Specifications Item Specification / Function Print technology Piezo—electric inkjet printheads Resolution — High quality 720 dpi × 720 dpi Resolution — Standard 720 x 720 dpi Resolution — Fine draft 540 x 720 dpi Resolution — Draft 720 x 360 dpi Print speed About four minutes / A0 with 4 pass printing (changes according to surrounding te[...]
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Ecological specifications For the up-to-date ecological spe cifications of your printer, please go to http://www.hp.com/ and search for “ecological specifications”. ENWW Ecological specifications 203 Tell me about… (printer s p ecifications to p ics )[...]
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204 Chapter 16 Tell me abo ut… (printer specification s topics) ENWW Tell me about… (p rinter s p ecifications to p ics )[...]
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17 Tell me about… (ordering supplies and accessories topics) ● Ordering supplies ● Ordering media ● Ordering accessories ENWW 205 Tell me about… (ordering su pp lies and accessories to p ics )[...]
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Ordering supplies The following ink supplies can b e ordered for your pr inter. Table 17-1 Ink cartridges Cartridge Capacity (cm³) Pa rt numbe r HP 780 Black 500 CB285A HP 780 Cyan 500 CB286A HP 780 Magenta 500 CB287A HP 780 Yellow 500 CB288A HP 780 Light Cyan 500 CB289A HP 780 Light Magenta 500 CB290A HP 780 Waste Ink Bottle — CB291A Table 17-2[...]
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Table 17-4 HP Media Name Part numb er Size HP Premium Scrim Banner Q8678A 36 in x 164 ft. HP Premium Scrim Banner Q8679A 54 in x 100 ft. HP Universal Scrim Banner Q8680A 36 in x 164 ft. HP Universal Scrim Banner Q8681A 54 in x 100 ft. HP Premium Self Adhesive Vinyl Q8682A 54 in x 150 ft. HP Premium Self Adhesive Vinyl Q8683A 60 in x 150 ft. HP Prem[...]
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208 Chapter 17 Tell me about… (ordering supplies and ac cessories topics) ENWW Tell me about… (o rdering su pp lies and accessories to p ics )[...]
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18 Tell me about… (getting help topics) ● HP Customer Care ● HP Designjet Online HP Customer Care As your strategic support p artner, we make it our busin ess to help keep your business running smoothly. HP Customer Care offers award-winning support to ensure you get the most from your HP Design jet. HP Customer Care provides comprehensive, p[...]
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● The cable you are using (by par t nu mber) and where you p urchased it ● The type of interface used on your pr inter (FireWire, USB, or ne twork) ● The software name and version you are curr ently using ● If the problem is a system error it will h ave an error number; record the err or number and have it ready HP Designjet Online Enjoy a [...]
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19 Legal information ● Worldwide Limited Warranty—HP Designjet 800 0s Printer series ● Regulatory notices ● DECLARATION OF CONFORMITY Worldwide Limited Warranty— HP Designjet 8000s Printer series HP product Limited Warranty Period Printer 1 year (from the date of p rinter’s purchase by the customer) Software 90 days (from the date of pu[...]
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4. HP’s limited warranty covers only those defects which arise as a resu lt of u se of the HP products as defined in the u ser’s guide, and does not apply to any: a. Improper, inadequate or lack of daily maintenance following the instruct ions defined in the Printer’s User’s Guide in Chapter 6; b. Media crashes due to us e of incorrect prin[...]
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ALTER FORM, FIT OR FUNCTION OF THE PRODUCT TO MAKE IT OPERATE IN A COUNTRY FOR WHICH IT WAS NEVER INTENDED TO FUNCTION FOR LEGAL OR REGULATORY REASONS. 10. Contracts for additional services may be availabl e for any authorized HP service facility wher e the listed HP product is distr ibuted by HP or an authorized importer. 11. TO THE EXTENT ALLOWED[...]
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RMN Product family BCLAA-0502 HP Designjet 8000 Printer series BCLAA-0602 HP Designjet 8000s Take-up Reel Kit The Regulatory Model Numbe r (RMN) should not be confused with the mark eting na me (HP Designjet 8000s Printer series or HP Designjet 8000s Take-up Reel Kit) or product number. ELECTROMAGNETIC COMPATIBILITY (EMC) WARNING! This is a class A[...]
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Korean EMI st atement Taiwanese EMI statement Chinese EMI statement Sound Geräuschemission ( Germany) LpA < 70 dB, am Arbeits platz, im Normalbetrieb , nach DIN45635 T. 19. ENWW Regulatory notice s 215 Legal information[...]
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DECLARATION OF CONFORMITY according to ISO/IEC G uide 22 and EN 45014 Supplier’s name: Hewlett-Packard Company Supplier’s address: Avda. Graells, 501 08174 Sant Cugat del Vallès Barcelona, Spain declares that the p roduct Regulatory Model (3) : BCLAA-0502 and BCLAA-0602 Product family: HP Designjet 8000s Printer series and HP Designjet 8000s T[...]
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Josep-Maria Pujol Hardware Quality Manage r Sant Cugat del Vallès (Barcelona) November 25th, 2005 Local contacts for reg ulatory topics only European contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberge r Strasse 140, D-71034 Böblingen, Germany. United States contact: Hewlett-Packard Company, HPCC, 20555 S.H. 249 Houston, Texas, 77070. Australian c[...]
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218 Chapter 19 Legal information ENWW Legal information[...]
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Index A accessories ordering 207 ADJUST menu 188 adjustment patterns 1 12, 1 18 adjustment patterns; printhead position 121 C cleaning and maintenance consumables ordering 206 cleaning kits ordering 206 components of printer [80 00s] 2 connections 11 Custom er Care 20 9 D Declaration of Conformity 216 Designjet Online 210 E ecological specification[...]
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service errors 137 SETUP printer menu 190 specifi cation s ecological 203 specifications, printer 202 support services HP Customer Care 209 HP Designjet Online 210 T take-up reel core adaptors 48 loading media 48 using 45 winding direction, setting 46 winding mode, setting 47 troubleshooting che cklist 132 U unload media 33 using this guide 2 W war[...]