HP (Hewlett-Packard) 800CS/CT manual

Service Manual HP OmniBook 800CS/CT[...]

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Notice In a continuing effort to improve the quality of our products, technical and environmental information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.[...]

i Table of Contents List of Figures ............................................................................................................................. iii List of Tables .............................................................................................................................. iv Introduction ..........................[...]

ii Electronic Serial Number .................................................................................................... 70 Paw Active (HP Authorized Service Providers Only) .............................................................. 73 Other Components and Accessories (HP Authorized Service Providers Only) ........................ 74 Ap[...]

iii List of Figures Figure 1 - OmniBook 800 External Features ................................................................................ 3 Figure 2 - OmniBook 800 External Features (continued) ............................................................. 3 Figure 3 - Exploded Diagram ...........................................................[...]

iv List of Tables Table 1 - Parts Identification ........................................................................................................ 5 Table 2 - POST Beep Codes ....................................................................................................... 4 Table 3 - POST Display Codes .................................[...]

v Introduction This document provides reference information for the HP OmniBook 800. It is intended to be used by HP-qualified service personnel to help with the installation, servicing, and repair of these HP OmniBook PCs. It is a self-paced guide designed to train you to install, configure, and repair the OmniBook Notebook PC. You can follow it w[...]

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Part 1 Product Overview • What’s New • Product Features • Product at a Glance • Product Comparisons[...]

2 What’s New This version of the HP OmniBook 800 Service Manual has been updated to include the HP OmniBook 800 with MMX  Technology (F1360A). The following is a list comparing the technologies of the various models of the OmniBook 800. Feature OmniBook 800 with MMX (F1360) OmniBook 800 (F1171 - F1175) Processor Intel Pentium  166-MHz with [...]

3 Product Features The following two illustrations point out the key external features of the OmniBook 800. 1 1 1 10 6 7 8 9 5 4 3 2 Figure 1 - OmniBook 800 External Features 1. Latch 2. Kensington security connector 3. Fn-key icon strip 4. Sound jacks 5. Card slots 6. Card-eject lever 7. On/Off key 8. Mouse 9. Mouse-eject button 10. Charging light[...]

4 Product at a Glance The following diagram represents all models of the OmniBook 800. Use Table 1 to identify each part for the F1171 - F1175, and F1360 OmniBooks. Refer to the corresponding repair procedure(s) in Part 3 for the exact placement of each component. 33 32 14 33 34 4 18 28 5 13 10 26 8 3 40 40 38 17 9 30 30 35 30 36 36 29 29 36 35 30 [...]

5 Table 1 - Parts Identification DESCRIPTION PART NUMBER EXCHANGE PART NUMBER CUSTOMER REPLACEABLE F1171 - F1175 F1360 Only 1 BATTERY - LI-ION F1121-80002 yes 2 BATTERY LATCH F1170-40006 yes 3 BUSHING F1170-40025 no 4 CARD TRAY ASSY F1052-60005 yes 5 CPU CPU 100MHZ F1170-60919 F1170-69019 no CPU 133MHZ F1170-60920 1170-69020 no CPU 166MHZ F1360-609[...]

6 Product Comparisons HP OmniBook 800 with MMX Technology HP OmniBook 800 HP OmniBook 5700 Size Closed 18.49 × 28.24 × 3.99 cm (7.28 × 11.12 × 1.57 in) 18.49 × 28.24 × 3.99 cm (7.28 × 11.12 × 1.57 in) 29.5 x 22.6 x 4.9 cm (11.6 x 8.9 x 1.93 in) Weight 1.77 kg (3.90 lb) 1.70 kg (3.75 lb) 3.27 kg (7.2 lb) Processor 166-MHz Intel Pentium  w[...]

7 HP OmniBook 800 with MMX Technology HP OmniBook 800 HP OmniBook 5700 Management computer in ready-to- work state for months on a charge. Turn it on again, and you're instantly back where you were. • 2-minute low-battery warning • APM 1.2 computer in ready-to- work state for months on a charge. Turn it on again, and you're instantly [...]

8 HP OmniBook 800 with MMX Technology HP OmniBook 800 HP OmniBook 5700 port • Stereo-in and microphone ports port • Stereo-in and microphone ports • Stereo-in and microphone ports • MIDI/joystick port PCMCIA • One Type III PCMCIA slot (or use as two Type II slots) • Zoomed video support in upper slot • CardBus-ready • One Type III P[...]

9 HP OmniBook 800 with MMX Technology HP OmniBook 800 HP OmniBook 5700 battery and accessories) battery and accessories) on battery and accessories)[...]

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Part 2 Troubleshooting • Power-On Self-Test • OmniBook Diagnostics • Desktop Management Interface • System Configuration Utility • Troubleshooting Tips[...]

4 Power-On Self- Test The OmniBook 800 BIOS includes a Power-On Self-Test (POST) facility that tests a number of hardware and firmware items in the unit at each cold-start (BOOT or RESET). The OmniBook self-test alone should not be used to diagnose a hardware problem. If the self- test results are absolutely clear and repeatable, confirm the result[...]

5 Display Codes There are a number of Power On Self Test (POST) tests that are performed after the Beep Code tests. Failure of one or more of these tests will result in a displayed failure code (such as 03044). It is extremely important not to interpret a failure code immediately as a hardware failure. The failure should be confirmed with a clean b[...]

6 Message Possible Cause KEYBOARD FAILURE The keyboard failed to respond to the RESET ID Command. MACHINE IS LOCKED - TURN KEY The system will not continue the boot sequence until you insert the key into the key lock and turn it. NO BOOTABLE FLOPPY DRIVE 0 INSTALLED No bootable floppy drive was detected. Possible solutions: 1) Power down the system[...]

7 OmniBook Diagnostics The OmniBook diagnostics program provides an effective tool for diagnosing and isolating a hardware problem. The diagnostics software is intended for use in concert with additional troubleshooting methods to accurately determine the cause of trouble. The diagnostics program is not designed for unassisted end customer use. Dia[...]

8 Figure 4 - Main Diagnostic Screen Running selected tests Tests may be initiated individually, or as a group. Some tests may be run at different levels. In general, tests that can take a long time to be fully checked have levels that permit testing more quickly while still providing a reasonable level of testing. An unselected test has a <Space[...]

9 The name of the currently selected test is always shown inversed. To help monitor the progress of testing, the LEDs (near the On button) blink about once per second from green to off. If a test has failed the LEDs blink from red to off. When Diag finishes testing, the LEDs blink rapidly. If the system locks up for some reason, the LEDs generally [...]

10 Loop Back Connectors In order to run the RS232 serial port, parallel port, and SCSI port self-test, a loop back connector is needed. The loop back may be placed on either the OmniBook port or at the end of the corresponding cable. This feature is also helpful in diagnosing a defective serial, parallel, or SCSI cable. Loop back connectors may be [...]

11 PCMCIA Type III extender card The PCMCIA test that makes use of SyCard Technology’s SyCard also requires an extender card modified with two jumpers or with solder bridges. In order for the Sycard to be detected, CD1- and GND must be shorted together, and GND with CD2- must also be shorted together. These are both pairs of endmost pins on the e[...]

12 Command line options When Diag is run, either from the command line, or from a batch file, a number of switches (or options) may be included to “customize” the operation of Diag. Switches must be specified separately, and must begin with either a - or a / character. Upper or lower case may be used as desired. Switches may be used in any orde[...]

13 Also some key caps have characters that cannot be displayed with the text characters available. Therefore, when running the keyboard test on a foreign keyboard, the POSITION of the key within the keyboard should match the POSITION of the key shown on the display, not necessarily the character printed on the key (although in nearly all cases, it [...]

14 upon exit (no reboot necessary in most cases). Alt+F12 Dump the text screen to a file named DIAG.xxx where xxx begins at 000 and increases by one each time another screen dump is captured. Screen dumps from previous runs of Diag are preserved. ? or F1 Display a help screen of keyboard commands. Commands for toggling test settings The following t[...]

15 Top Bumper <Up> Highlight previous test. Bottom Bumper <Down> Highlight next test. Left Button <Enter> Run current or selected tests. Right Button <Space> Mark highlighted test. Right Bumper <Backspace> Cancel currently running test. Left Bumper <Esc> Exit Diag. Alt+P Toggle ‘Prompt to retry test after a fai[...]

16 Alt+E + Alt+V Set the Vertical lost calibration speed thresholds used in the graphic draw mouse test. The defaults limits are 200 to 400. Alt+E + Alt+M Set mouse bumper failure threshold. The default number of mickeys for this is 1000. The number reflects how much bumper compression is permitted before a bumper is rejected. Alt+E + Atl+S Set sin[...]

17 Alt+C Set Contrast 0-255. Systems with a DSTN display can specify a display contrast from 0 to 255. This exceeds the normal range permitted with the contrast buttons and can result in a blank display. Repeat the command with a less extreme value to restore the display. Alt+D Set device type that should be found in the dock port. Once specified, [...]

18 operation of all tests depend on the presence or absence of XMS or EMS drivers. In general, if there is no XMS and no EMS driver, then memory will be accessed directly in pseudo-32-bit mode (i.e. with 4 GB selectors but from real code), if there is an XMS/EMS driver, the XMS driver will be used to access memory. The recommended environment is re[...]

19 Figure 9 - Sycard Test Results The OmniBook model F1360 supports zoom video and Cardbus. If a Sycard model 450 PCMCIA socket tester is found (in the upper slot only), a zoom video test will be run on that slot. Lower PC Card Level: 2. This test operates like the upper PC card test, but for the lower slot. Manual insertion is generally required t[...]

20 received is echoed back to the host. The IR port is first tested in slow mode by sending / receiving data packets at 115K baud. If this passes, then data packets are transmitted in high speed at 1 megabit then 4 megabit. These IR transmission tests are repeated 3 times. Serial port Levels: 1,2. The level 1 test checks the internal operation of t[...]

21 Keyboard Levels: 1,2. The level 1 keyboard test checks that the keyboard responds appropriately to commands sent from the CPU. The level 2 keyboard test also checks that each key functions properly. The level 2 test passes when each key has been pressed or aborts if the <Space> or <Esc> key is pressed three times in a row. The specia[...]

22 the mouse position to change. Press both buttons and move the mouse in all directions, then press a key again to exit the test. This will end the text mode mouse test. IMPORTANT NOTE ON THE USE OF BOTH BUTTONS: any time both buttons are pressed down, a release of just one button will NOT be recognized. BOTH buttons must be released to clear the [...]

23 Figure 11 - Mouse Test Screen (text mode) Graphic mode mouse sine test This mouse test is used to measure the maximum “sine effect” of the mouse. To select this test, press <Ctrl+T> once before running the mouse test. When run, the screen switches to an 800x600 graphic mode, a blue box is drawn scaled to the expected distance the mouse[...]

24 Figure 12 - Mouse Test Screen (graphics mode) As the prompt indicates, to run this test, you must move the mouse to the corner where the white box is displayed (initially the top right corner). When you activate BOTH bumpers at that corner, the white box moves counterclockwise to the next corner. KEEP THE MOUSE PRESSED AGAINST THE TOP BUMPER AS [...]

25 BotEdgeErr indicates the maximum total sine error along the bottom edge. When the two cycles are complete, the maximum of the top and bottom errors is compared against a test threshold. If above, the test fails, else the test passes. The default threshold is 10 pixels. The threshold can be set with the command key <Alt+E><Alt+S>. NOT[...]

26 Audio Level: 2. This test checks the SoundBlaster compatible audio sound system. The DSP chip, DMA Channel, and Interrupt Lines are checked for proper operation. An audible sound test completes the test; a bong sound alternating between left and right speakers should be heard. Display Levels: 1,2,3. This test checks multiple display subsystems. [...]

27 Dock keyboard Levels: 1,2. This test operates like the Keyboard test except that it uses a standard 101 key keyboard connected to the dock. The display shown during this test mirrors the layout of a standard 101 key keyboard. Its operation is similar to the internal keyboard test, but for an external keyboard. Figure 13 - Dock Keyboard Test Scre[...]

28 Desktop Management Interface (DMI) The Desktop Management Task Force (DMTF) was founded in 1992 by a group of leading computer manufacturers, including Hewlett-Packard, to define a standard method of managing the physical and logical components of personal computers. The result of these efforts is the Desktop Management Interface (DMI). Descript[...]

29 The following software is supplied with the DMI package: • A Microsoft Windows utility, SETUP.EXE, to install and initialize the DMI software. • A Windows utility, HP TopTools. After DMI is installed, this utility can be used to display information about the computer through the DMI. • A Management Information Format (MIF) file. This file [...]

30 Installing the DMI Package from Windows 95 The DMI package is included with the OmniBook, but it must be properly installed before it can be used. The following steps explain how. To install the DMI preloaded on the hard disk: • Start Windows 95, if it is not already running. • Click on “Start”. • Go to “Programs - HP DMI”. • Sel[...]

31 Setup and Configuration The System Configuration Utility (SCU) is an operating system independent pop-up program. It can only be accessed at boot-time by pressing F2. SCU Main Screen[...]

32 System Menu Screen Table 9 - System Menu Settings Setting Parameters Default Comment Date and Time… Day; Month; Year; Hour; Minute; Second n/a Enter appropriate settings for time and date. Boot Devices… Boot Device FDD First; HDD First FDD First Booting from HDD first is useful for protecting a computer from becoming infected by a boot-secto[...]

33 Docking Messages Selected; not selected Selected Not available if Boot devices only is selected in Boot Devices submenu. Passwords… Password options… User Password required to: Turn ON, Always; Turn ON, after FN-OFF; Undock; Save Setup changes no selections Password is required before proceeding beyond the selected items, and is ALWAYS requi[...]

34 Password Configuration The Password Options dialog allows the User and an Administrator to control access to certain portions of the OmniBook. If an Administrator Password is set, then modification of the PC Identification Strings or some SCU settings may be restricted by checking the appropriate checkboxes. Note that even if an Administrator Pa[...]

35 Input/Output Menu Screen Table 11 - Input/Output Menu Settings Setting Parameters Default Comment COM Ports… Serial Port: None COM1, Addr 3F8, IRQ 4 COM2, Addr 2F8, IRQ 3 COM3, Addr 3E8, IRQ 4 COM4, Addr 2E8, IRQ 3 COM1, Addr 3F8, IRQ 4 The serial port will be mapped to the selected COM port. The actual settings will also depend on the operati[...]

36 Setting Parameters Default Comment Key Repeat Rate 2 cps; 6 cps; 10 cps; 15 cps; 20 cps; 30 cps 10 cps Select the rate at which keys will be repeated when they are held down longer than the Key Delay period. Keyboard Numlock Selected, Not selected Not selected Start computer with NUM LOCK enabled. External Devices… VGA Display device External [...]

37 Power Menu Screen Table 12 - Power Menu Settings Setting Parameters Default Comment Power Controls CPU Power Management Maximum; Moderate; None Maximum Determine the amount of CPU-related power savings. Auto Turn-off w/Battery: Never; after 1, 2, 3, 4, 5, 10, 15, 20, or 30 minutes after 3 minutes When the system has been idle for the selected pe[...]

38 Default Menu Screen Table 13 - Default Menu Settings Setting Parameters Default Comment Factory Default Settings n/a Restore current setup to factory default settings (except password and PC Identification). Restore Settings n/a Restore current setup to settings at SCU startup (except password and PC Identification).[...]

39 Exit Menu Screen . Table 14 - Exit Menu Settings Setting Parameters Default Comment Save n/a Save settings and exit SCU. The OmniBook will automatically reboot. Quit n/a Exit SCU without saving settings. Version Info… n/a Report current BIOS version info.[...]

40 Troubleshooting Tips This section provides various troubleshooting tips for the OmniBook 800 and its accessories. As with all troubleshooting, these tips should be combined with other techniques and tools to effectively diagnose hardware issues. OmniBook Components The following table lists various symptoms of several OmniBook components. Troubl[...]

41 Symptom Call Center Repair Center external displays. Screen white Send in for repair. Replace display Bright or missing pixels or lines Explain display spec for missing pixels. Send in for repair if it fails display spec criteria. Replace display if it fails display spec criteria. Intermittent or no display Press [Fn]+[SysRq]. If ineffective, se[...]

42 Symptom Call Center Repair Center fault – insert valid boot disk and press any key” and not trapped under them (where they can short hard drive PCA). Then try another hard drive. If problem is solved, Error message: “Auto IDE error” or “HDD not ready” Verify latest BIOS (v1.02.00). Send in for repair. original HD may be corrupted, ha[...]

43 Symptom Call Center Repair Center comparing it to another OB800? Is customer a heavy user? Some or all keys not working Remove the 2 keyboard screws and check keyboard flex cable connections visually. If not aligned properly in the connector, send in for repair. These connectors can be damaged if the proper tool is not used to disconnect the cab[...]

44 Symptom Call Center Repair Center (i.e., doesn’t automatically turn off after a preset interval) send in for repair. If not, check the timeout settings in Omnibook Power Management in the Control Panel. Set hard drive timeout = computer timeout. A future BIOS will address this issue. prevent timeout. If so, replace paw active assembly. Compute[...]

45 Symptom Call Center Repair Center Dock latch jammed, won’t permit computer to dock Try manual undocking to get the system apart. See dock User’s Guide (pg 1-13 English or appropriate language’s page) for procedure. Send in dock for repair. Replace dock Clock won’t keep time In Control Panel, click on Power. Power Management must be set t[...]

46 Trouble Possible Cause s Solution s • The CD-ROM drive is not accessible from the OmniBook. • For Windows 95, the CD- ROM drive was not turned on when you plugged it into the OmniBook. • For Windows for Workgroups, the CD -ROM drive was not turned on when you rebooted the OmniBook. • Turn on the drive, then click Start, Eject PC. When pr[...]

47 • Make sure the mouse is plugged into the correct port. The mouse and keyboard ports look the same. • Turn the system off and on. • Reboot the system. • Undock the OmniBook, unplug and reconnect the ac adapter, then dock again. If network connections don’t work • Make sure that the LAN cable is connected. • You normally lose connec[...]

48 If the OmniBook isn’t released after pressing the Undock button • If you’re using a password, make sure it’s accepted. • If you’re prompted about shutting down devices, and if no applications are using those devices, press ENTER . Otherwise, close those applications and try undocking again. • To override the undocking software, pre[...]

Part 3 Hardware Repair • Battery • Memory • Hard Disk Drive • Mouse • Small Parts • Keyboard • Display • CPU • Logic PCA • Paw Active • Other Components and Accessories C AUTION : Always provide proper grounding when performing any of the following repairs. An electrostatic discharge may cause irreparable damage to the OmniBoo[...]

50 Battery (End User Replaceable) W ARNING : Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing hazardous chemicals. A rechargeable battery pack must be recycled or disposed of properly. Required Equipment • none Removal Procedure 1. Turn the OmniBook off. If ac power is plugged in, don’t r[...]

51 Memory (End User Replaceable) Required Equipment • none C AUTION : To avoid damage due to electrostatic discharge, handle the memory module by the edges only. Removal Procedure 1. Exit all applications, including Windows. 2. Remove the ac adapter and battery from the OmniBook. 3. Turn the unit upside down and slide the memory cover off by usin[...]

52 Replacement Procedure 1. To replace, position the non-connector end first, then press the front of the module down into the connector. C AUTION : Apply pressure to the memory module only on the connector to avoid damaging the circuit board. Figure 18 - Removing the Memory Module[...]

53 Hard Disk Drive (End User Replaceable) Required Equipment • Torx #6 screwdriver Removal Procedure 1. Exit all applications, including Windows. 2. Turn the OmniBook off and remove the battery and ac adapter. 3. Use a Torx-T6 screwdriver to remove the two keyboard screws and the three hard drive screws (the exact location of the hard drive screw[...]

54 5. Disengage the hard drive connectors by grasping the left flap of the plastic insulator and gently pulling straight to the right as shown in Figure 21 . C AUTION : To avoid damage to the hard drive connector, do not pull the hard drive insulator up or at an angle – only straight to the right. 6. Lift up on the insulator sheet and remove the [...]

55 Replacement Procedure 1. If the new hard drive is from a different manufacturer than the old one, it may have screws in different positions. Determine which mounting holes in the bottom case are needed; then, if necessary, push out the rubber screw-hole covers from the inside of the bottom case. (From the outside of the computer, insert the rubb[...]

56 C AUTION : Do not force the drive into the connector or the pins may bend and cause damage to the hard drive. 4. Holding the Keyboard in place, so as not to damage the flex cables, turn the OmniBook over and re-insert the three hard drive screws removed in step one . Note, it may be necessary to support the hard drive with one hand in order for [...]

57 6. Replace the two Keyboard Screws and the remainder of the components and reboot. Hard Disk Drive Breather Holes Hard drives used in the OmniBook 800 have a breather hole located on the metal side of the drive (see Figure 26 for location of breather holes for both IBM  and Toshiba). The hole is necessary to provide pressure equilibrium. The [...]

58 Mouse (End User Replaceable) Required Equipment • none Removal Procedure 1. Press the mouse-eject button to eject the mouse. 2. Pull the mouse firmly away from the OmniBook (see Figure 27 ). The entire mouse assembly will pull free. Replacement Procedure 1. Place the end of the mouse “stick” into the mouse housing. 2. Slide the mouse into [...]

59 Small Parts (End User Replaceable) The following small parts are all end user replaceable. Battery Latch Once the battery is removed (refer to the Battery Removal Procedure on page 50 ), the battery latches will slide out of the bottom case. To replace, align the sides of the latches with the grooves in the slots. Press firmly into place. I/O Do[...]

60 Keyboard (HP Authorized Service Providers Only) Required Equipment • Torx #6 screwdriver Removal Procedure 1. Exit all applications, including Windows. 2. Turn the OmniBook off and remove the battery and ac adapter. 3. Remove the two keyboard screws from the bottom case. See Figure 28 . 4. Remove the keyboard by inserting your fingertips betwe[...]

61 5. Lastly, remove the keyboard flex cables from the zero insertion force slots. If available, use the provided Keyboard Flex Cable Removal Tool (part number 5182-7482) to assist in “opening” the zero insertion force slots. Otherwise, a pick may be used to gently lift up the top of the slots. See Figure 30 . C AUTION : To avoid damage to the [...]

62 Display (HP Authorized Service Providers Only) Required Equipment • Torx #6 screwdriver Removal Procedure 1. Exit all applications, including Windows. 2. Turn the OmniBook off and remove the battery and ac adapter. 3. Follow the Hard Disk Drive Removal Procedure on page 53 and the Keyboard Removal Procedure on page 60 to remove these component[...]

63 Assembly can then be removed with the CPU still attached to the underside of the Keyboard Support Plate. This avoids causing damage to the CPU or Logic PCA. 6. Close the cover and gently pry the Top Case and Display Assembly from the Bottom Case along the case seam. See Figure 34 on page 64 and Figure 35 on page 65 . Take caution of the Display [...]

64 7. Note -- TFT displays (OmniBook 800CT) have two Display Flex Cables, while DSTN displays (OmniBook 800CS) only have one. Take care to properly remove both cables on TFT units (the smaller cable may be hidden under the larger cable). While still supporting the Top Case and Display Assembly, remove the Display Flex Cable(s) from the connector sl[...]

65 8. To separate the Display from the Top Case, thread the Display Flex Cable(s) through the opening of the Top Case. Replacement Procedure 1. If the replacement Display arrived without an Intel Inside sticker, one will need to be placed equidistant between the edges of the Display. For the F1360 OmniBooks, the sticker is placed about 7mm above th[...]

66 2. Thread the Display Flex Cable(s) of the replacement Display through the opening in the Top Case and “close” the assembly comprising of the Top Case and Display Assembly. 3. Firmly place the Display Flex Cables(s) into the connector(s) on the Logic PCA. 4. Snap the Top Case and Display assembly in place and replace the keyboard support scr[...]

67 CPU (HP Authorized Service Providers Only) Required Equipment • Torx #6 screwdriver Removal Procedure 1. Follow the Display Removal Procedure to gain access to the CPU. 2. Remove the two CPU screws (see Figure 37 ). 3. Gently rock the CPU back and forth from front to back to remove from the connector. Replacement Procedure 1. Ensure the CPU In[...]

68 Heat Transfer Disk (The following information applies to F1360 units only.) With each replacement of the CPU, a new Heat Transfer Disk must be placed on the underside of the Top Case. See Figure 38 . Simply pull back the Keyboard Support Insulator, remove the old Heat Transfer Disk, center the new Heat Transfer Disk in the indentation and reposi[...]

69 Under normal conditions, it is important not to disturb the wax residue on the Top Case and CPU. If the Top Case is replaced, it will have a new Heat Transfer Disk already in place on the Keyboard Support Plate. However, to ensure the integrity of the heat transfer, this Heat Transfer Disk should be replaced with a new disk after installation of[...]

70 Logic PCA Board (HP Authorized Service Providers Only) Electronic Serial Number The OmniBook 800 (F1360 only) is shipped with an electronic serial number programmed in EEPROM on the Logic PCA Board. This built-in serial number will help MIS managers in tracking assets and software configuration. Serial numbers can also be used for security and i[...]

71 Required Equipment • Torx #6 screwdriver • 5mm hexdriver (F1171 & F1175 only) Removal Procedure 1. Follow the Display Removal Procedure to gain access to the Logic PCA. 2. For convenience, the Microphone Assembly may be removed at this point. See Figure 40 . 3. The Eject Button and Spring along with the Pivot Door and Spring do not need [...]

72 4. Remove the Paw Eject Arm, Paw Eject Button, two standoffs (F1171 - F1175 only, the CPU must be removed to gain access to the two standoffs), and disconnect the Paw Active Flex Cable and the Speaker Cable. 5. Remove the Logic PCA from the bottom case by first lifting up on the right-hand side . Note – the Logic PCA fits snugly into the botto[...]

73 Paw Active (HP Authorized Service Providers Only) Required Equipment • Torx #6 screwdriver • 5mm hexdriver (F1171 - F1175 only) Removal Procedure 1. Follow the Logic Board PCA Removal Procedure to gain access to the Paw Active. 2. Remove the Paw Shield. Refer to Figure 42 for location of components. 3. The Paw Eject Arm and Paw Eject Spring [...]

74 Other Components and Accessories (HP Authorized Service Providers Only) The below table list additional replaceable components and the disassembly procedure(s) necessary to gain access to each. Component Disassembly Procedure(s)/Page # Equipment Special Notes CD-ROM Drive • n/a • none This accessory contains no repairable parts. The entire u[...]

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Appendices • A - Technical Specifications • B - Hewlett-Packard Password Removal Policy • C - Hewlett-Packard TFT Display Quality Statement • D - OmniBook Diagnostics BIOS Checksums • E - OmniBook Diagnostics Error Messages • F - Part Numbers[...]

78 Appendix A - Technical Specifications Mass Storage Specifications Hard Disk Drive The hard disk drive can be removed by the user for easy upgrades. Hard drive manufacturers are subject to change without notice. Table 17 - Hard Disk Drive Specifications 810-million-byte Hard Drive 1.44-billion-byte Hard Drive 2.1-billion-byte Hard Drive Manufactu[...]

79 Table 18 - Floppy Disk Drive Specifications 3.5-inch Floppy Drive Manufacturer TEAC Size 10.67 cm (W) x 14.48 cm (D) x 1.40 cm (H) (4.2 in (W) x 5.7 in (D) x 0.55 in (H)) Weight 250g (0.55 lbs) Data Capacity 1.44MB (formatted) 2M (unformatted) 1.2MB (formatted) 1.6M (unformatted) 724KB (formatted) 1M (unformatted) Data Transfer Rate 500k bits/se[...]

80 Modes CD-DA, CD-ROM, CD-ROM XA (except for ADPCM), Photo CD  , CD R, Video CD, CD-I CD-DA, CD-ROM, CD-Extra, CD- ROM XA (except for ADPCM), Photo CD  , CD R, Video CD, CD-I Mean Time Between Failures 25,000 hours 25,000 hours System Resources The following tables list the various system resources for each OmniBook 800 model. System Interru[...]

81 DMA Channels Table 22 - DMA Channels for F1171 - F1175, and F1360 0 Free 1 Sound 2 Floppy drive 3 Free 4 DMA Controller 5 Wave 2 6 Free 7 Free Memory Map Table 23 - Memory Map for F1171 - F1175 F0000 - FFFFF 64K System BIOS EC000 - EFFFF 16K PCI BIOS E8800 - EBFFF 14K Plug-n-Play BIOS E8000 - E87FF 2K Enhanced Parallel Port D2000 - E7FFF 90K Fre[...]

82 I/O Addresses Table 25 - I/O Address for F1171 - F1175 1F0 - 1F7 Internal Hard Disk 220 - 22F ESS Sound 2F8 - 2FF COM 2 (if modem installed) 330 - 331 Wave 2 (sound) 378 - 37A LPT1 (external parallel port) 388 - 38B Sound 3B0 - 3BF NeoMagic Video Adapter 3C0 - 3CF NeoMagic Video Adapter 3E0 - 3E1 PCMCIA Bridge on PCI 3F0 - 3F5 Floppy Controller [...]

83 Appendix B - Hewlett-Packard Password Removal Policy If the user forgets the system password, there is a master password that will unlock the OmniBook. The user calls Technical Support to determine this master password as follows: 1. Support will tell the user the keys to type at the password entry screen: [Alt][Shift][f10] 2. The OmniBook gener[...]

84 law enforcement agencies. If you receive such a request, you should notify management and HP Corporate Legal immediately. (These requests may require a court order prior to our participation.) Further, you must log the name, serial number and date of the running of the descramble program, and file the written backup with the log. The log and bac[...]

85 Appendix C - Hewlett-Packard TFT Display Quality Statement TFT display manufacturing is a high precision but imperfect technology and manufacturers cannot currently produce large displays that are cosmetically perfect. Most, if not all, TFT displays will exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible to [...]

86 Appendix D - OmniBook Diagnostics BIOS Checksums When running the OmniBook diagnostics program, these checksums can be specified on the command line with the -c option. Table 27 - OmniBook F1171 - F1175 BIOS Checksums ROMDATE C_F -C1 Altera -C2 Boot -C3 Total SUM 960808 3E55 DC8C C600 A0E1 960910 258F DC8C 1900 DB1B 960917 D040 DC8C 1900 85CC 96[...]

87 Appendix E - OmniBook Diagnostics Error Messages The following are messages that may appear when running the OmniBook diagnostics program. Hewlett-Packard supplied test messages The following test messages were supplied by Hewlett-Packard. CPU XXXMHz CPU, speed=XXX (failed). BIOS flash roms OK C-F=XXXX Altera=XXXX Boot=XXXX FAIL C-F=XXXX#YYYY ..[...]

88 Vpp2 tolerance error (12V) = N.NN) Card Vpp2 12V = N.NN (XX) Vpp2 tolerance error (3.3V) = N.NN) Vpp2 tolerance error (3.3V) = N.NN) Vpp2 tolerance error (5V) = N.NN) Vpp1 tolerance error (12V) = N.NN) -REG bit error - stuck high -REG bit error - stuck low Address miscompare, access = XXXXXXXX, latched = XXXXXXXX Address miscompare, access = XXX[...]

89 0x0E control data address mark detected (hard disk) 0x0F DMA arbitration level out of range (hard disk) 0x10 uncorrectable CRC or ECC error on read 0x11 data ECC corrected (hard disk) 0x20 controller failure 0x31 no such drive (Compaq) 0x32 incorrect drive type stored in CMOS (Compaq) 0x40 seek failed 0x80 timeout (not ready) 0xAA drive not read[...]

90 Dock EEPROM FAILED at XXXX: wrote XX read XX. System hardware configuration (invoked with Ctrl+H) Cpu speed (CPU=100 133) Display type (DSP=DSTN or TFT) Hard disk size (HD=814M .. 1.3G) L2 Cache (L2=000 or 256), On or Off Op Sys Version (OS=0.04.09...) Ram memory (RAM=08 .. 80) Volume ID (VOL=1ORID14ABA...) Watergate Software supplied test messa[...]

91 Comparison "FBLD/FBSTP", "FILD/FIST","FLD/FST","FXCH" -- "FAILED" "FCOM","FICOM","FTST","FXAM" -- "FAILED" "FUCOM" -- "FAILED" Trigonometry "F2XM1","FPATAN","FPTAN","FYL2X","FYL2XP1&[...]

92 "Mode Register" -- "FAILED" "Color Don't Care Register" -- "FAILED" "Bit Mask Register" Timer chip test responses Timer chip test "Clock 0 Not Counting", "Clock 1 Not Counting" -- "FAILED" "Clock 2 Not Counting" "Could Not Control Clock 2" CM[...]

93 PCDR LOOPBACK PLUGS "AUTOFD-->PE" "INIT-->ACK" "SLCTIN-->BUSY" ACER LOOPBACK PLUGS "DATA1-->SLCT" "DATA2-->PE" "DATA3-->ACK" "DATA4-->BUSY" COM test responses Registers "Baud rate divisor failed" "Divisor latch access bit failed" "[...]

94 CD ROM test responses CD ROM Test "Invalid Drive"; "Not Ready"; "Error Code XX (II)" "Error reading sector[...]

95 Appendix F - Part Numbers PART # EXCHANGE PART # DESCRIPTION CUSTOMER REPLACEABLE F1171 - F1175 F1360 0380-4606 STANDOFF - HEX no 0515-1634 TOPY SPRING NUT no 0515-2396 SCREW 2.0 X.4 6MM yes 0515-2846 SCREW M2X.4X7PH T6 yes 0515-2847 SCREW M3X.5X5WH T6 yes 0515-2852 SCREW M1.6X.35X4 no 0515-2853 SCREW M2X.40X4.5WH no 0515-2920 SCREW M2X.4X11.5WH[...]

96 PART # EXCHANGE PART # DESCRIPTION CUSTOMER REPLACEABLE F1171 - F1175 F1360 F1170-60903 SVC KYBRD TOPCASE no F1170-60904 SVC KYBRD BTMCASE no F1170-60906 F1170-69006 SVC LOGIC PCA 16MB no F1170-60909 SVC PAW ACTIVE no F1170-60919 F1170-69019 SVC CPU 100MHZ no F1170-60920 F1170-69020 SVC CPU 133MHZ no F1170-80020 REGULATORY LABEL no F1170-80023 O[...]

97 PART # EXCHANGE PART # DESCRIPTION CUSTOMER REPLACEABLE F1171 - F1175 F1360 8120-6260 PWR CORD US yes 8120-6261 PWR CORD UK yes 8120-6262 PWR CORD EUROPE yes 8120-6346 PWR CORD AUSTRALIA yes MANUALS 5965-0204 SUPP BKLT US yes 5965-0205 SUPP BKLT GERMAN yes 5965-0206 SUPP BKLT FRENCH yes 5965-0207 SUPP BKLT SPANISH yes 5965-0208 SUPP BKLT ITALIAN[...]

98 PART # EXCHANGE PART # DESCRIPTION CUSTOMER REPLACEABLE F1171 - F1175 F1360 FRENCH F1170-60913 RECOVERY KIT - ITALIAN yes F1170-60914 RECOVERY KIT - GERMAN yes F1170-60915 RECOVERY KIT - SPANISH yes F1170-60918 RECOVERY KIT - SWEDISH yes F1360-60912 RECOVERY KIT - ENGLISH yes F1360-60913 RECOVERY KIT - FRENCH yes F1360-60914 RECOVERY KIT - ITALI[...]

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HP Part Number F1360-90049[...]