HP (Hewlett-Packard) 8300 manual

HP Scanj et 8 3 00 ser ie s Us er Guide[...]

Copyright and lice nse © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed und er the copyright laws. The information contained here in is subject to chan ge without notice. The only warranties for HP products and services are set fo rt[...]

Contents 1 HP Scanjet 8300 series User Guide ................................................... ..................3 Scanner hardware ........................................... .. ..................................................... 3 Scanning software ............ .................................................... .............................[...]

Contact HP Support ......... .......................... ...................... ........................ .............61 A Scanner error messages ...................... ...................... ...................... ..................62 Error 01 ............ .......................... .................... . .......... ........................ .......[...]

1 HP Scanjet 8300 series User Guide This user guide cove rs what you need t o know about using the HP Scanjet 8300 series scanner. Scanner hardware ● Automatic docum ent feeder (ADF) ● Transparent mate rials adapter (TMA) ● Scanner front p anel buttons ● Customizable bu tton labels Automatic document feeder (ADF) The automatic do cument fee[...]

Note In order to use the TMA, you must install HP Photosmart Soft ware or HP Solution Cent er on the computer. For more info rmation, see the printed Set up and Support Guide t hat came with the scanner. Scanner fro nt panel butt ons Use the buttons on the sca nner front panel to start a scan, select a destinati on for a scan, and configure so me s[...]

There might be severa l non-HP software program s included with the scann er. These software programs are n ot offered as substitutes f or the HP scanning softwa re. For help with a non-HP soft ware program, see the documentation f or that program. Available scanning software For help installing th e scanning software, see the printed Setup a nd Su[...]

Program Purpose Supported OS includes photo sharing , projects, and backup features. Kofax Virtual Rescan Software Use Kofax Virtual Rescan Software to create clearer and m ore readable scans from colored or d amaged documents. Windows 2000 a nd XP ScanSoft PaperPort Use ScanSoft Paper Port to organi ze, find, and share paper and PDF documents. Win[...]

Windows Software How to see if the softwar e is installed HP Smart Document Scan Software Do one of the fo llowing: ● Look for the HP Smart Document Scan Software icon on the co mputer desktop. ● Click Start , point to Programs or All Programs , point to HP , point to Scan jet , point to 8350, 8390 , and then look f or HP Smart Document Scan So[...]

Windows use rs Depending on th e scanning software installed o n the computer, Windows users h ave the following sources of addi tional information: HP Photosmart Software he lp If HP Photosmart So ftware is installed on the com puter, double-click the HP Solution Center icon on the computer d esktop, click Onsc reen Guide , and then select th e HP[...]

HP Scan Pro help Open the Applications folder on the compute r, open the Hewlett-Packard folder, and then double-click t he HP Scan Pro icon. After HP Scan Pro ope ns, click Help in the menubar, and then click HP Scan Pro He lp . Other pr ograms For help with an other scanning program, open the program and then click Help in the menubar. Accessibil[...]

2 How to use the scanner buttons Use the buttons on the sca nner front panel to start a scan, select a destinati on for a scan, and configure some scanne r settings. This chapter conta ins information about t he following t opics: ● Customizable bu ttons ● Copy buttons ● Scan Document To buttons ● Cancel butto n ● Button Setti ngs button [...]

Macintosh Macintosh users can confi gure the customizable buttons on the HP Scanjet Scanner pane within System Prefe rences. With the exception of Make Copies, the custo mizable buttons operate w ith HP Scan Pro. User Guide 11[...]

Customizable butto n 1 Windows Program controlling button Function HP Smart Document Scan Software Press custom izable button 1 to use an HP Smart Docu ment Scan Software profi le to scan a document. ● HP Photosmart Software ● HP Solution Center Press custom izable button 1 to scan pi ctures, including photographs, graph ics, film, and objects,[...]

Customizable butto n 2 Windows Program controllin g button Function HP Smart Document Scan Software Press customizable but ton 2 to use an HP Smart Document Scan Softwa re profile to scan a document. ● HP Photosmart Software ● HP Solution Center Press customizable but ton 2 to scan a document. The resulting scan contai ns editable text. Macinto[...]

Customizable butto n 3 Windows Program controllin g button Function HP Smart Document Scan Software Press customizable but ton 3 to use an HP Smart Document Scan Softwa re profile to scan a document. ● HP Photosmart Software ● HP Solution Center Press customizable but ton 3 button to save scanned documents to a disk, such as a hard drive, or a [...]

Customizable butto n 4 Windows Program controllin g button Function HP Smart Document Scan Software Press customizable but ton 4 to use an HP Smart Document Scan Softwa re profile to scan a document. ● HP Photosmart Software ● HP Solution Center Press customizable bu tton 4 to scan documents or pictures and insert th em in an e-mail message as [...]

Copy buttons Use the Copy button ( ) to scan an original a nd send it to the default printer of th e computer. Use the Number of Copies button ( ) to specify the number of copie s that you want. The num ber of copies will appear on the LC D panel. Use the Color button ( ) or Black-and-White button ( ) to specify whether you want color copies or bla[...]

Scan Document To buttons Windows HP software installe d on the compute r Function HP Smart Document Scan Software only Use the Scan Document To ( ) button to open the HP Smart Document Scan Software so that you can choose a scan profile and sta rt the scan. HP Photosmart Softw are (including HP Solu tion Center) only Use the Scan Document To ( ) bu[...]

Cancel button Press the Cancel bu tton to cancel a scan i n progress, or to cancel a serie s of scans when you are scanning from the ADF. Button Settings button Windows HP software installe d on the compute r Function HP Smart Document Scan Software only Use the Button Settings button to open th e Button Settings Utility. For more informatio n, see[...]

Note There is a power switch on the back of the scanner. Use the power swi tch if you need to turn the scanner comple tely off. During normal scanner us e, leave th e power switch in the On position and use t he Power Save button to put the scanner into power-save mode. (continued) User Guide 19[...]

3 How to start a scan Start a scan in o ne of the followin g ways: ● Scan from the scanne r front panel buttons ● Scan from the HP scann ing software (Windows) ● Scan from the HP scann ing software (Macintosh) Scan from the scanne r front panel buttons Use the front panel b uttons on the scanner for basic scanning funct ions, such as scanning[...]

– On the taskbar, click Start , point to Programs or All Pro grams , p oint to HP , and then click HP Solution Center . 2. If you have installed m ore than one HP device, click the tab for th e scanner. 3. Click Scan Picture , Scan Docu ment , Scan Film or Make Copies , and then follow the onscreen instructions to comple te the scan . Scan from t[...]

Scan from HP Photosmart Studio 1. Click the HP Ph otosmart Studio icon in the Dock. 2. Browse to the folder wher e you want the scan to be sent. 3. In the toolbar, cli ck the Scan button. Scan from other software programs You can scan an image or document directly into a software program if the program is TWAIN compli ant and th e TWAIN drive rs ar[...]

4 How to scan documents The options availabl e for scanning documents vary a ccording to the software i nstalled on the computer and the computer operating system. ● Scan with the automa tic document feeder (ADF) ● Scan a document for edita ble text ● Scan a document as an im age ● Scan a document to a PDF Scan with the automati c document [...]

2. Adjust the paper guide s to center the stack. Pull out the inp ut tray extension for longer paper sizes. Scan one-si ded docu ments fro m the AD F 1. Load the origina ls. For more information, se e Load originals in the ADF . 2. Do one of the fo llowing: Windows Program Procedur e HP Smart Document Scan Software See the HP Smart Document Scan So[...]

Program Procedur e Note Custom izable button 2 must be set up to scan two-sided documents. See Configure the scanner customizabl e buttons . Macintosh Do one of the fo llowing: – From the HP Device Manager, click Scan Document . The scan will contain editable text. – Press customizable button 2 . The scan will contain editable text. Note If the[...]

Program Procedur e HP Smart Document Scan Software See the HP Smart Document Scan Software help . You can create a profil e to enable a button to automatically save to a PDF file. See Configure the scanner customizable b uttons . HP Photosmart Software Do one of the fo llowing: – From HP Solution Center, click Scan D ocument . In the HP Scanning [...]

2. Do one of the fo llowing tasks: Windows Program Procedur e HP Smart Document Scan Software See the HP Smart Document Scan Software help . HP Photosmart Software From HP Solution Center, click Sc an Document . From the HP Scanning dialog box, select an image file typ e from the Scan to drop-down l ist. Look for th e Document scan as Image (no OCR[...]

2. Do one of the fo llowing tasks: Windows Program Procedur e HP Smart Document Scan Software See the HP Smart Document Scan Software help . HP Photosmart Software From HP Solution Center, click Sc an Document . From the HP Scanning dialog box, select Save as File in the Scan to drop-down list, and then se lect PDF (searchable) (*. pdf) or PDF (.pd[...]

5 How to scan pictures and film The section explai ns how scan pictures and film. ● Scan pictures ● Scan film Scan pictures HP recommends that Windows users use HP Photo smart Software to scan pictures. HP Photosmart Software provi des higher scan resolution and b etter color management for pictures than HP Smart D ocument Scan Software. ● Sc[...]

Arrange the pictures th at you want to scan on the HP scanning de vice glass. For the best results, leave at least 6 mm (0 .25 inches) of space between the edg es of the pictures. Then follow the st eps for scanning a picture. For more informa tion, see Scan a picture . For more information about sca nning multiple pictures with one scan, see th e [...]

3. Remove the TMA cover by grippi ng one of the tabs on the cover and t hen pulling the cover toward you. 4. Place positives in t he appropriate template, usi ng the icons on the template t o guide your film placement. – Place slides in the slide tem plate. Start at the top and fill i n rows as you go. – Place me dium-format o r large-fo rmat f[...]

7. Close the scanner lid. 8. Do one of the fo llowing: Windows Do one of the fo llowing: – From HP Solution Center, click Scan Fi lm . – Press customizable button 1 . Macintosh From the HP Device Manager, click Scan Film . 9. Follow the onscre en instructions to complete the scan. 10. When finished, remove the temp late from the scanner glass. [...]

2. Remove the film templates from the scanner storag e slot. Select the negat ive scanning templa te. 3. Remove the TMA cover by grippi ng one of the tabs on the cover and t hen pulling the cover toward you. 4. Place the negat ives into the appropriate temp late using the icons on th e template to guide your fi lm placement. Note Negatives ar e eas[...]

Note Use the negati ve light shield to cover the remain ing area in the negative holder if you are scanning fewer than the maximum number o f negative frames with the TMA. This ensu res that no extra light leaks into the scan. 5. Snap shut any open doors on the template. 6. Place the templat e on the scanner glass and close the scanner lid. Align t[...]

11. Place the film temp lates in the scanner storage slot. Note The template s can be placed in the storage i n any order. The HP icon on each template should face up. User Guide 35[...]

6 Other scanning functions You can use the scanner to do the following tasks: ● Make copies ● Scan to a destinat ion ● Save a document or image to a drive or CD ● Send a scan to an e-mail prog ram Make copies Use the Copy button ( ) to scan a n origin al and send it to a printer . The front p anel Copy butto n is optimized to scan and print[...]

2. Select the copy options: – Select the numb er of copies by pressing the Numbe r of Copies button ( ). The number of copies is displ ayed on the scanner LCD panel. – Select how the origi nal is scanned by pressing the Color button ( ) or Black & White button ( ). 3. Press the Copy button ( ). Copies are prin ted on the default print er. U[...]

Scan to a destination 1. Do one of the fo llowing: – Place the original face do wn on the scanner glass, as indicated by the referen ce mark. – Load the originals in th e automatic document feeder (ADF ). For more information, see Load originals in the ADF . 2. Do one of the fo llowing tasks: Windows HP software installed on the computer Proced[...]

Press the Select Destinatio n button until the destination you want is displaye d on the scanner LCD pane l, and then press the Scan Document To butt on. Save a document or im age to a drive or CD 1. Do one of the fo llowing: – Place the original face do wn on the scanner glass, as indicated by the referen ce mark. – Load the originals in th e [...]

– Load the originals in th e automatic document feeder (ADF ). For more information, see Load originals in the ADF . 2. Do one of the fo llowing: Windows Program Procedur e HP Smart Document Scan Software See the HP Smart Document Scan Software help . HP Photosmart Software Press customizable button 4 . Macintosh Do one of the fo llowing: – Fro[...]

7 Change scan settings You can change many scan sett ings from the HP scanning software, including: ● Scan resolution ● Color managemen t ● Scan source ● Output type Windows Program Procedure HP Smart Document Scan Software From the HP Sma rt Document So ftware, click the scan pr ofile that you want to ch ange, and then click the Edit bu tt[...]

8 Configure the scanner customizable buttons The information in this chapter pertains to Window s users only. Note Macintosh users can ch ange the scan settings, such as scan resolution and color management , for these buttons. For more information, see Change scan settings . The customizab le buttons provide a fast, ef ficient way to scan t hat yo[...]

HP Smart Documen t Scan Software scan profiles An HP Smart Do cument Scan Software scan prof ile contains settings for scanni ng, processing, and savi ng or sending scanned documents. For example, if you p lan to frequently scan documents fro m the automatic document feeder (ADF) and send the scans to a certain folder, you ca n create a scan profil[...]

instant-on featu re of the scanner lamp. For an explan ation of the General Info tab, see the Button Settings utility help . Chapter 8 44 HP Scanjet 8300 series[...]

9 Care and maintenance This section presents informat ion about how to care for and m aintain the scanner. ● Order maintenance an d scanning supplies ● Clean the scanner glass ● Clean the transparent mate rials adap ter (TMA) ● Clean and mainta in the automatic document f eeder (ADF) Occasional cleaning of the scanner helps ensure high -qua[...]

Clean the transparent ma terials adapter (TMA) Clean the TMA with a d ry, soft cloth. If necessary, lightl y spray the cloth with a mi ld glass cleaner and wipe the TMA. Clean and maintain the auto matic document feeder (ADF) The ADF requires peri odic cleaning depending on t he amount of use and the type of paper that is fed through it. U se an HP[...]

2. Locate the ADF access doo r on the underside of the ADF. 3. Press the tabs on the door, and t hen pull the door toward you u ntil it detaches from the ADF. 4. Locate the clear sca n window inside the ADF and clean it with the AD F cleaning cloth. 5. Locate the whit e strip on the inside of the access door and clean it. 6. Replace the ADF access [...]

8. Close the scanner lid. 9. Use th e ADF to sc an up to five docume nts. View the re sults. If strea ks still exist on the scanned images, call HP Customer Support. Clean the feed-roller a ssembly manually 1. Open the ADF lid. 2. Lift the gre en lever to rai se the feed-ro ller assembly to the vertical posi tion. 3. Use an HP ADF cleaning clot h t[...]

4. Wipe the area ar ound the small rubber pad to remove any paper dust. 5. Lower the green tab and feed-roller assembly. 6. Close the ADF top l id. Maintain the ADF If misfeeds occur freque ntly, clean the feed-roller assemb ly manually. For more information, see Clea n and maintain the au tomatic document fee der (ADF) . HP recommends tha t you re[...]

10 Troubleshooting This section contai ns solutions for common problems with the sca nner, transparent materials adapter (TMA), a nd automatic document feeder (ADF). ● Scanner initializa tion or hardware problems ● Scanner operation p roblems ● Scanner buttons are not working correctly ● Slides, negatives, and TMA issues ● Automatic docum[...]

Reinstall using the HP software CD that came with yo ur scanner. When you insert the CD, an installation dialog box l aunches automatically. Check the cables Cable type Action Power cable The power cable is connected between the scanner and a p ower outlet. ● Ensure that the power cable is securely connected between the scanner and a li ve electr[...]

Scanner will not turn on If the scanner will not t urn on when you press the fron t panel scanner buttons, verify the following: ● The scanner power swit ch might be turned off. Be sure the power switch locate d on the back of the scanner is t urned ON. ● The scanner may have been unplugge d. Check to see that the power ca ble has not become di[...]

The image is complete ly black or completely white The item might not be placed correctly on the scanner glass. Make sure tha t the item you are trying to scan is placed face d own on the glass and the lid is closed. If scannin g from the ADF, check the pap er orientation. Scanned images are no t straight The item mig ht have shifted when you close[...]

Buttons do not wo rk After each step, star t a scan to see if the buttons are working. I f the problem continues, proceed with the next step. ● A cable might be loos e. Ensure that the USB cable, the accessory cab le, and the power cable are se curely connecte d. ● Turn off the scanner, wait 30 seconds, and th en turn the scanner back on. ● R[...]

3. Click the icon for the HP Scanjet 8300 series scan ner. 4. On the menu bar, click File , and then click Properties . The scanner propert ies dialog box is displa yed. 5. Click the Events tab. 6. From the Sel ect an event drop-down list, click th e button you want to configure. For example, click Copy button . 7. In the Actions area of the dialog[...]

Incorrect colors p rint, or th e image is too light or dark ● The software might be setti ng the ex posure for th e entire are a instead of for o ne slide or negative. Select and drag the handle s around the selection area until you see the image area you w ant to scan. ● If a light shield is provided, us e the negative light shie ld to cover t[...]

● An item loaded in the ADF jams repeatedly ● Clear jams from the ADF ● Replace the feed-roller assem bly Paper jamming, sk ewing, misfeeds, or multiple-pag e feeds ● If the pages look skewed as they feed into the automatic do cument feeder, check the resulting sca nned images in the softw are to ensure that they are not skewed. ● The pag[...]

4. Clean the feed-roller assem bly manually. For more inform ation, see Clean the f eed- roller assemb ly manually . 5. Clean the ADF windo w. For more information, see Clean the ADF window . An item loaded in the ADF jams repeatedly ● The item does no t meet the guidelines for t he ADF. For more info rmation, see Scan with the automat ic documen[...]

5. Put the input tray on th e ADF. Reload the unscanned p ages in the ADF input tray. 6. Resume scanning. Clear a jam at the end of the pape r path 1. Remove an y loose page s from the ADF inpu t tray. 2. Gently pull the jamm ed page out of the ADF in the opposite direct ion from which the page fed into the ADF. 3. If the jammed page still cannot b[...]

6. Resume scanning. Remove a paper jam within the ADF 1. Remove an y loose page s from the ADF inpu t tray. 2. Open the scanner l id. 3. Locate the ADF access doo r on the underside of the ADF. 4. Press the tabs on the door, and t hen pull the door toward you u ntil it detaches from the ADF. 5. Remove any paper inside the ADF. 6. Replace the ADF ac[...]

Replace the fee d-roller assembly You can find the feed-rolle r assembly under the ADF lid. HP recommends tha t you replace the feed-roller assembly every 1 00,000 scans. Use the HP Button Se ttings Utility to keep track of the ADF scan count. For more in formation, see General info ta b . If the ADF frequ ently jams or misfeeds paper, then replace[...]

A Scanner error messages The scanner LCD panel displays error messages under certain error conditions. For help responding to an error message, see the appro priate topic: ● Error 01 ● Error 02 ● Error 03 ● Error 04 ● Error 05 ● Error 06 ● Error 07 ● Error 08 ● Error 09 ● Error 10 ● Error 16 ● Error 17 ● Error 19 Error 01 [...]

Error 06 Check to see that the scanner lamp is turned on. If the lamp is not turned on, contact HP Support. For more information, see Contact HP Support . Error 07 Press the Power Save button to turn the scanner off, and then turn the scanner on again by pressing one of the front panel buttons. If the message is still displayed, contact HP Support.[...]