HP (Hewlett-Packard) 840c manual

HP DeskJet 840C Series (USB) Printer User’s Guide for Macintosh English[...]

ii HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-fr ee experience, we back your purchase with HP Customer Care — award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Care Online is a great place to start for answ[...]

iii Acknowledgments Apple, the Apple logo, AppleT alk, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw ar e tr ademarks of Apple Computer, Inc., register ed in the U.S. and other countries. Notice The information contained in this document is subject to change without notice. Hewlett-Packar d [...]

iv Chapter 1 Using Your Printer Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Basic Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . .[...]

v Table of Contents Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Limited Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 HP Year 2000 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

vi Introduction Thank Y ou F or Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See “HP Customer Car e by Phone” on page 43 for the appropriate telephone number.) 6410020 Black print cartridge Power adapter Printer Power cord Color print cartridge Printer s[...]

vii Introduction Special F eatur es of Y our HP DeskJet Printer Y our new HP DeskJet printer is equipped with special features: • Stunning photo quality through HP’s Color Layering T echnology • Laser-quality black text • Excellent print quality on plain paper • Uncompromising performance with print speeds of up to 8 pages per minute for [...]

1 1 Using Your Printer Buttons and Lights The buttons on the front of your HP DeskJet printer let you turn the printer on and off, or to resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from top to bottom ar e: Power Button and Light – Use the Power Button to turn the printer on and off. The[...]

2 Using Your Printer 1 Paper T r ays IN T ray Y ou place paper and other media types for printing in the IN tray. Pull out this tray for easy loading. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Be sure to slide all media as far as it will go into the IN tray. OUT T ray The printer sends [...]

3 Using Your Printer 1 Basic Printer Maintenance Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. T o remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning your printer, k eep these tips in mind: • Do not [...]

4 2 Using Your Printer Software Choosing Y our Printer If you haven’t already selected your HP DeskJet as the default printer in the Chooser , you should do so now. T o select your printer using a USB connection: 1 Mak e sure the computer and printer ar e turned on, and your printer is connected to your computer with a USB cable. 2 From the Apple[...]

5 Using Your Printer Software 2 Desktop Printing Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There ar e two methods to print documents from the desktop. T o perform desktop printing, either: • Drag the icons of the docu[...]

6 Using Your Printer Software 2 Page Setup - Controlling Page Layout Y ou control settings such as paper size, scaling, page orientation, and watermarks from the HP DeskJet 800 Series Page Setup dialog box. T o get to this dialog box: 1 Open the software pr ogram used to cr eate your document. 2 From the File menu, select Page Setup . Paper Size, S[...]

7 Using Your Printer Software 2 Print Dialog Box Y ou control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing fr om the HP DeskJet 800 Series Print dialog box. T o get to this dialog box, select Print from your softwar e progr am’s File menu. Buttons There a[...]

8 Using Your Printer Software 2 General General is the default panel selected in the Print dialog box menu. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print fr om the front of your document or begin printing from the end forwar d. Y ou may[...]

9 Using Your Printer Software 2 Paper T ype/Quality Layout This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across and down. Y ou also set T wo-Sided Printing options from this dialog bo x. Print Quality Draft: Quick printing Normal: Every day pr[...]

10 Using Your Printer Software 2 Color Y our HP DeskJet 800C Series Printer uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photogr aphs— and provide the best color output. HP Color Matching is the def ault Image setting on the Color panel. While you can adjust saturation, brightness, an[...]

11 Using Your Printer Software 2 Background Printing Choose Backgr ound if you want to continue working while printing tak es place. If you choose F or eground printing, printing will be faster, but you won’t be able to work on other tasks until the printing is complete. Choose: • Background to continue working while printing • For eground fo[...]

12 Using Your Printer Software 2 The following table describes additional features available when using background printing. T o access these features from the desktop, double-click the HP DeskJet 840C Series printer icon. Background Printing Options Instructions Delete a print job • Select the job title or icon, then click the T rash icon. or ?[...]

13 Using Your Printer Software 2 Printing on Different T ypes of Paper and Media The HP DeskJet 800C Series printer is designed to encompass so many different types of print media that you’re pr actically set up as a small print shop. This chapter explains how to use the different printing materials available to you. Printing Photogr aphs I want [...]

14 Using Your Printer Software 2 Printing Greeting Car ds and Hagaki I want to print… I should… 1 Slide out both of the paper guides, remove all paper from the IN tr ay, slide out the IN tr ay, and flip up the OUT tr ay. 2 Insert up to 30 cards into the IN tr ay as far as they will go. 3 Slide the paper guides snugly against the edges of the ca[...]

15 Using Your Printer Software 2 Printing Envelopes I want to print… I should… Single envelope 1 Slide the envelope, with its flap side on the left and flap facing up, into the OUT tr ay’s single envelope slot. Push the envelope in until it stops. 2 Choose the print settings that match the type and size of the envelope. 3 Print the envelope. [...]

16 Using Your Printer Software 2 I want to print… I should… Stack of envelopes 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Slide up to 15 envelopes, with their flap side on the left and flap facing up, into the IN tr ay as far as they will go. 3 Slide the paper guides snugly against the edges of the envelopes[...]

17 Using Your Printer Software 2 Printing Cards I want to print… I should… Cards (index, business, and other small media) 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tr ay. 3 Insert up to 30 cards into the IN tr ay as far as they will go. 4 Slide the paper guides snugly against the edges of the[...]

18 Using Your Printer Software 2 Printing Labels I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Fan the edges of the label sheets to separ ate them, then align the label edges. Insert up to 20 label sheets (label side down). 3 Slide the paper guides snugly against the sheets. 4 Make su[...]

19 Using Your Printer Software 2 Printing T r ansparencies I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Fan the edges of the tr ansparency sheets to separate them, then align the edges. 3 Insert a stack of up to 25 transpar ency sheets, rough side down and the adhesive strip toward t[...]

20 Using Your Printer Software 2 Printing Iron-on T r ansfers I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tr ay. 2 Load the transfer paper tr anspar ent (or glossy) side down. 3 Slide the paper guides snugly against the sheets. 4 Make sur e the IN tr ay is pushed in. 5 Choose the print setti[...]

21 Using Your Printer Software 2 Printing Banners I want to print… I should… 1 T ear off the number of sheets you need (up to 20). 2 T ear off and discard the perfor ated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN tr ay. 4 Raise the OUT tr ay and leave it in the up position to print your banners. 5 Put the ba[...]

22 Using Your Printer Software 2 Printing Posters I want to print… I should… 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Make sur e the IN tr ay is pushed in. 4 Choose the print settings that match the type and size of your poster. 5 Print your poster. HP print settings to choose Guidelines to remember Pag[...]

23 Using Your Printer Software 2 T wo-Sided Printing I want to print… I should… Manual T wo-Sided Printing Book Binding T ablet Binding 1 Remove all paper from the OUT tr ay. 2 Load paper into the IN tray. 3 Slide the paper guides snugly against the sheets. 4 Make sur e the IN tr ay is pushed in. 5 In the Layout dialog box, click Print Both Sid[...]

24 Using Your Printer Software 2 HP DeskJet Utility Window The HP DeskJet Utility is located in the Utilities folder on your hard drive’s main directory. The HP DeskJet Utility window has six panels, as shown below: • Select allows you to select the HP DeskJet 840C from the list of printers connected to your computer (see “Select Panel” on [...]

25 Using Your Printer Software 2 Select Panel Use this panel when any of the functions on the Utility window prompt you to select a printer. For ex ample, if you want to calibr ate your printer by choosing the Calibrate panel, you will be prompted to first select your printer if it is not alr eady selected. T o select your printer from within the H[...]

26 3 Using and Caring for Your Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wr ong print cartridge type. Replacing Print Cartridges 6410923 Print Cartridge Status Ligh[...]

27 Using and Caring for Your Print Cartridges 3 T o replace a print cartridge: 1 Press the Power Button to turn on the printer. The print cartridges move. 2 Unplug the power cord fr om the back of the printer. 3 Open the top cover and raise the cr adle latch. 4 Lift the print cartridge out of the cradle and discard it. K eep print cartridges out of[...]

28 Using and Caring for Your Print Cartridges 3 Storing Print Cartridges T o maintain excellent print quality fr om your print cartridges: • K eep all print cartridges in their sealed pack ages, at r oom temperatur e (60-78˚ F or 15.6-26.6˚ C), until you are r eady to use them. • Once installed, leave the print cartridges in their cradle at a[...]

29 Using and Caring for Your Print Cartridges 3 Cleaning Print Cartridges When Do Y ou Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If Y ou See Missing Lines or Dots... Clean the print cartridges from the HP DeskJet 800 Series Utility window by doing the following: 1 Double-[...]

30 Using and Caring for Your Print Cartridges 3 Manually Cleaning the Print Cartridges 1 Press the Power Button to turn the printer on, then lift the top cover. 2 After the print cartridges move to the center and stop, unplug the power cord from the back of the printer. K eep new and used print cartridges out of the r each of children. 3 Remove the[...]

31 Using and Caring for Your Print Cartridges 3 Manually Cleaning the Print Cartridge Cradle 1 Using clean, moistened swabs, wipe the underside of each wall of the cradle. 2 Repeat until no ink residue is seen on a clean swab. 3 Reinsert the print cartridges, then close the printer’s top cover. 4 Mak e sure white paper is loaded into the IN tray.[...]

32 Using and Caring for Your Print Cartridges 3 Damage Resulting from Refilling the Print Cartridges T o get the best performance from your printer, Hewlett-Pack ar d recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting fr om the modification or refilling of HP pri[...]

33 4 Getting Help When Things Go Wrong T roubleshooting Tips It’s frustrating when things go wr ong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Be sure cable connections ar e secure. Check if your question is similar to those listed below and then follow the instructions found in that s[...]

34 Getting Help When Things Go Wrong 4 The software did not install correctly. • There may be a conflict with your virus pr otection progr am. OR • There may be a conflict with another softwar e progr am. OR • Y our printer software didn’t install properly. 1 Uninstall your printer softwar e. Insert the printer softwar e CD into your comput[...]

35 Getting Help When Things Go Wrong 4 Why won’t it print? What is the problem? Possible cause T o solve the problem… No page came out of the printer. Power may be off or ther e may be a loose connection. 1 Mak e sure the power is on. 2 Mak e sure that all cable connections are secur e. Y ou may not have any paper in the IN tr ay. Double-check [...]

36 Getting Help When Things Go Wrong 4 A blank page came out of the printer. Y ou may be out of ink. 1 Lift the printer cover and check the Print Cartridge status icons to mak e sure you are not out of ink. See “Checking Printer Sta- tus” on page 5. 2 If you are out of ink, r eplace the print cartridge. See “Replacing Print Cartridges” on p[...]

37 Getting Help When Things Go Wrong 4 The printer is r eally slow. Y our computer may have less than the minimum system requir ements. 1 Check the amount of RAM and pr ocessor speed in your computer. See “System Requirements” on page 52. 2 Free up some space on your har d drive. Having less than 100MB of fr ee space on your computer’s har d [...]

38 Getting Help When Things Go Wrong 4 What do the flashing lights mean? What is the problem? Possible cause T o solve the problem… The Power Light is flashing. Y our printer may be r eceiving data. Be patient, your computer is pr ocessing the print job. The Resume Light is flashing. Y ou may be out of paper. 1 Insert paper. 2 Press the Resume Bu[...]

39 Getting Help When Things Go Wrong 4 Is there a pr oblem with your printout? What is the problem? Possible cause T o solve the problem… Parts of the document ar e missing or are in the wr ong place. Paper may not be loaded correctly. 1 Mak e sure the media is corr ectly oriented in the IN tr ay. 2 Mak e sure the paper guides fit snugly against [...]

40 Getting Help When Things Go Wrong 4 Print quality is poor. Y ou may not be using the most appropriate media for the desired output. • Mak e sure that you ar e using media intended for HP DeskJet printer s. • Print quality is dr amatically impro ved if you print on paper specifically designed for a certain output (photogr aphs, for ex ample),[...]

41 Getting Help When Things Go Wrong 4 Print quality is poor. (continued) Y ou may have forgotten to remove the vinyl tape fr om the print cartridge. Mak e sure that you have r emoved the protective piece of vinyl tape on each of the print cartridges. See “Replacing Print Cartridges” on page 26. Y ou may have the incorr ect “Image” setting [...]

42 Getting Help When Things Go Wrong 4 HP Customer Care HP DeskJet printer s set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, HP Customer Car e’s award- winning service and support is nearby to pr ovide expert advice on using your HP printer or to answer specific questions about a [...]

43 Getting Help When Things Go Wrong 4 HP Customer Care Repair If your HP printer is ever in need of repair, simply call the HP Customer Care Center . A trained service technician will diagnose the problem and coordinate the repair pr ocess for you. This service is free during your printer’s standard warr anty. Beyond the warranty period, r epair[...]

44 Getting Help When Things Go Wrong 4 See the list below for your country’s HP Customer Care Center phone number: Africa/Middle East 41 22/780 41 11 Argentina (541) 778-8380 Australia +61 3 8877 8000 Austria 43 (0) 660 6386 Belgium (Dutch) 32 (0)2 62688 06 Belgium (French) 32 (0)2 62688 07 Brazil 011 829-6612 Canada (905) 206-4663 Chile 800 36 0[...]

45 5 Supplies and Accessories Printer Supplies For or dering information see page 47. Printer Quick Start Posters and User’s Guide for Macintosh Most HP printer documentation is available for viewing and printing at http:// www.hp.com/support/home_products . Part Name Part Number Interface Cables HP USB-Compliant Interface Cable C6518A Print Cart[...]

Supplies and Accessories 5 46 Paper and Other Media Availability of special media varies by country. Paper T ype/Description Part Number HP Bright White InkJet Paper A4 (210 x 297 mm), 200 sheets A4 (210 x 297 mm), 500 sheets U.S. letter, 200 sheets U.S. letter, 500 sheets C5977A C1825A C5976A C1824A HP Premium InkJet Paper A4 (210 x 297 mm), 200 s[...]

47 Supplies and Accessories 5 Ordering Information T o order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly fr om HP at www.hpshopping.com , or call the HP Shopping Village at 1-888-999-4747. • Argentina: [...]

Supplies and Accessories 5 48 • Netherlands: 0 33 450 1808 Fax: 0 33 456 0891 Hewlett-Packar d Nederland B. V . Parts Direct Service Basicweg 10 3821 BR AMERSFOORT • Norway: 22735926 Fax: 22735611 Hewlett-Packar d Norge A/S, Express Support Drammensveien 169-171 0212 Oslo • Spain: 1 6 31 14 81 Fax: 1 6 31 12 74 Hewlett-Packar d Española S.A.[...]

49 A Setup Instructions Using a USB Connection Y ou can connect your HP DeskJet 800 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, mak e sure your configur ation meets these requir ements: • Y our computer must support USB • Y ou will nee[...]

50 Setup Instructions A 3 Insert Print Cartridge a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges. Do NO T touch or remove copper strip on print cartridges. c Open top cover. d For each print cartridge, lift the cr adle latch inside the printer. With the copper electrical contacts toward the r ear of the printer an[...]

51 Setup Instructions A 4 Connect USB Cable • Y ou can connect to any USB port. • A USB cable, such as an HP USB-Compliant Interface Cable (part number C6518A), should be purchased separ ately. a Lift open the cable access door on the back of the printer. b Plug one end of the USB cable into the USB port on the printer. c Plug the other end of [...]

52 B Specifications DeskJet 843C model no. C6414C Black T ext Print Speed* Mixed T ext with Color Graphics Print Speed* Duty Cycle 1,000 pages per month DeskJet 840C model no. C6414A DeskJet 842C model no. C6414B Black T ext Print Speed* Mixed T ext with Color Graphics Print Speed* Duty Cycle 1,000 pages per mont h The following apply to the HP Des[...]

53 Specifications B Declared noise emissions in accordance with ISO 9296: Sound power level, L W Ad (1B=10dB): 5.5 B in Normal mode. Sound pressure level, LpAm (bystander positions): 42 dB in Normal mode. Media W eight Media Handling Media Size Paper: 60 to 200 gsm (16 to 110 lb index) Envelopes: 75 to 90 gsm (20 to 24 lb) Cards: 110 to 200 gsm; 0.[...]

54 Specifications B Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must mak e sur e the contents of your document fall within the printable area—that is, within the top, bottom, left, and right margins available for the specific size of paper on which you are printing. When you use nonstandard paper s[...]

C 55 Legal Information Regulatory Notices Hewlett-Packar d Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired oper ation. Pursua[...]

56 Legal Information C Limited W arr anty Statement Duration of HP Product Limited Warr anty Ink cartridges 90 Days Software in North America/Canda 90 Days Software in Asia Pacific, Europe 1 Y ear Software in Latin America 1 Y ear Printer in North America/Canada 90 Days Printer in Asia Pacific, Europe 1 Y ear Printer in Latin America 1 Y ear A. Ext[...]

57 A accessories vi , 45 automatic two-sided printing layout panel 9 B background printing 11 , 12 banners choosing paper for 21 , 53 metric sizes 53 minimum margins 54 ordering 46 printing 21 problems 41 best mode 9 , 52 print speed 52 bi-directional cable vi black and white printing 10 book binding 23 brightness 10 buttons cancel 7 power 1 , 28 ,[...]

58 Index M maintenance print cartridges 26 printer 3 manual two-sided printing 23 margins banners 54 minimums, by paper type 54 media size 53 media weight, recommended 53 media, see paper metric paper sizes 53 modes best 9 , 52 draft 9 , 52 high res photo 9 normal 9 , 52 printing speeds 52 N noise printer 3 noise emissions 53 normal mode 9 , 52 pri[...]

59 Index updates printing banners 21 book 23 business cards 17 cards 14 – 17 envelopes, single 15 envelopes, stack 16 faxes 36 from the desktop 5 greeting cards 14 – 17 index cards 17 iron-on transfers 20 labels 18 over a network vi posters 9 , 22 quality 29 , 40 stop/restart 12 tablet 23 transparencies 19 two-sided, book 23 two-sided, tablet 2[...]

Environmental Statement Hewlett-Packar d continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manuf actured, shipped, and used. Hewlett-Packar d has also developed processes to minimize the negative impact of the disposal of the printer [...]