HP (Hewlett-Packard) A7K09UT manual

HP Notebook Reference Guide[...]

© Copyright 20 11 Hewlett-Packard Development Compan y, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Micros[...]

Safety wa r ni ng notic e WARNING! To reduce the p ossibil ity of he at-related injuries or of ove rheating the compu ter, do n ot place the compu ter d irectly on your l ap or ob struct th e comput er air vents. Use the computer only on a hard , flat surface. Do not al low an other har d surfa ce, such a s an adjo ining optional printer , or a s o[...]

Safety warning no tice iv[...]

Table of contents 1 Introduction .... ............. .......... .............. ............. ......... .............. .............. ........ ............ ........... .......... ............. .... 1 Finding more inf ormati on abo ut your new comp uter ... ....... .... ... ....... .... ... ....... ... .... ....... ... ... ....... .... ... .... 1 2 Ne[...]

Audio ..... ... .... .... .... ........ ... ..... .... ... ........ .... .... ... .... ......... ... .... .... .... ....... ..... .... ... .... ........ ....... ......... ......... 1 5 Adjusting the vo lume .... ... ...... ... .. .... .. ...... ... ... .. ... ...... ... ... .. ... ...... ... .. .... .. ...... .. .... .. ... ...... ... .. .. 16 Chec[...]

Testing an AC adapter ..... ......... .............. ............. .......... .............. .............. ......... ............. .. 3 2 Switching between g raphics modes (select mod els only) ......... ...... ....... .......... ...... .......... ...... .......... .. 32 5 External cards and device s ............... .................... ..........[...]

Managing power with a parked hard driv e .... ....... .... ....... ...... ..... ...... ....... .... ...... 4 9 Using HP 3 D DriveGuard s oftware .... ...... .... ...... ....... ... ....... ...... .... ...... ...... ..... ... 50 Using opt ical driv es (select mode ls only ) ..... .... ... ...... ... ... ... ... ....... .. .... ... ... ...... .... ..[...]

Cleaning p roce dures ........... ...... ..... ........... ....... ..... ....... ..... ............ ..... ...... ...... ...... ............ .. 70 Cleaning th e display ..... .... ..... .... ........ .... ..... ... .... ........ ..... .... .... ..... ........ .... .... .... .. 7 0 Cleaning the side s and cover ....... ........ .... .... .... .... ..[...]

Appendix B Troubleshooting resources ....... ...... ... ... ... ... ...... ... ... ... ... ...... .. ... .... .. ...... ... ... ... ... ...... ... .. .... ........ .. 91 Appendix C Electrostatic Discharge ............. .... .... .... .... ........ ..... .... .... ..... ........ .... .... .... .... ........ .... ......... ........ .. 92 Index ......[...]

1 Introduction This gui de co ntains gener al infor mation a bout HP no tebook c omputers. NOT E: Some of the featur es de sc ri bed in th is gu ide ma y not be av ail abl e on you r comput er . Findi ng more inf ormatio n about your n ew comp uter The fo llowing u ser gui des and ref erence m aterial are pro vided wi th your com puter, ei ther in [...]

2 Networking (select models only) Your c omputer supports two t ypes of Interne t access: ● Wirele ss —Ref er to Creating a wireles s conne ction o n page 2 . ● Wire d —Refer to Co nnecti ng to a wi red netwo rk on pa ge 9 . NOT E: You must set up Intern et service before you can connect to the Interne t. Creatin g a wireles s co nnection Y[...]

Network (disabled/ disconnected) Indicates that all ne twork devices are d isabled in Windows C ontrol Panel. Network (connect ed) Indicates that one or more network dev ices are conne cted to a network. Network (disconnec ted) Indicates that network devices are not connected to a network. Network (disabled/ disconnected) Indicates that no wireless[...]

Turning wireless devices on or off You ca n use the wireles s button or HP C onnection Manager (select m odels on ly) to t urn on and tur n off wirel ess dev ices . NOT E: A compu ter may have a w ireless butto n, a wire less sw itch, or a wireles s key o n the keyboa rd. The term wire less but ton is us ed throu ghout this guide to refer t o all t[...]

Using a WL AN A wir eless c onnection connect s the comput er to Wi- Fi network s, or WLA Ns. A WLAN is compos ed of other c omputers a nd acces sories th at are l inked by a wireles s router o r a wir eless a ccess poi nt. Connecting to an existing WLAN Windows 7 1. Be sure that the WL AN devic e is on . (Ref er to Tu rnin g wirele ss de vi ce s o[...]

Setting up a new WLAN Requir ed eq uip ment: ● A bro adband modem ( either D SL or cabl e) (purch ased sep arately) (1) and high -speed In ternet servic e pur ch as ed fro m an Inter ne t service pr ov id er ( ISP ) ● A wirel es s ro uter (pu rchased s eparat ely) (2 ) NOTE: Some cable m odems in clude a built-in router. Check with your IS P to[...]

Window s does n ot recog nize the new ne twork, fol low the s ame proce dure you used in itially to connect to your WLA N. Using HP Mobile Broadban d (sele ct models onl y) HP Mob ile Bro adband ena bles you r compu ter to us e wirel ess wide area ne tworks (WWA Ns) to access the Inte rn et f rom mor e places a nd ove r la rge r ar eas than it ca n[...]

8. Reconn ect externa l power and exter nal devi ces. 9. Turn on the com puter. Removing a SIM NOT E: To identify the SIM slot loc ation, r efer to th e Ge ttin g St art ed gui de. 1. Shut do wn the com puter. If you are not sure wh ether the computer i s off or in Hiberna tion, t urn the compu ter on by pressin g the powe r button. Then sh ut down[...]

connec ted using Bluetoot h, and Inte rnet C onnection Sharing (ICS) is enabl ed on one of the compute rs, the other co mputer s may n ot be abl e to conn ect to the Intern et using the Blue tooth netw ork. The s trength o f Blue tooth is in synchr onizing informati on trans fers between your c omputer and wirele ss d evices includin g cellul ar ph[...]

2. Plug the mod em cable into the RJ-11 te lephone wall ja ck (2) . 10 Chapter 2 Networ king (sel ect models only)[...]

Conn ec ting a coun tr y- or re gion-s pecif i c mod em cabl e ad apter Teleph one jack s vary by cou ntry or r egion. T o use the modem a nd the mo dem cabl e outside the countr y or r egi on in whi ch yo u pur ch ase d t he com put er , you mus t obta in a cou ntr y- or regio n-spe ci fic modem cab le adapter. To con nect the modem to an ana log [...]

Adding new locations when traveling On a n ew comput er, the only loca tion setti ng avail able to t he mod em is a location setting for the countr y or regi on in whi ch yo u purch ase d t he com put er . As you trav el to dif fer ent co untr i es or region s, set th e interna l modem to a loc ation sett ing that meets t he operat ing stand ards o[...]

Windows Vista 1. Selec t Start > Control Panel . 2. Click H ardware and Sound . 3. Click P hon e an d M ode m Op tion s . 4. Click th e Dialing Rules tab. 5. Click New . The New Locat ion window o pens. 6. In the Lo cation na me box, t ype a name (suc h as home or work ) fo r the new location setti ng. 7. Selec t a count ry or reg ion from the C[...]

2. Plug the other e nd of t he networ k cable int o a ne twork wall jack (2) . WARNING! To reduce the ris k of electr ic shock , fire, o r damage to the equ ipment, d o not plug a modem cab le or telephon e cabl e into an RJ -45 (ne twork) jac k . 14 Chapter 2 Networ king (sel ect models only)[...]

3 M u l t i m e d i a Your com put er ma y inc lu de the fol low ing: ● Integra ted sp eak er ( s) ● Inte gra ted mi crophone (s) ● Integra ted we bcam ● Prei nst alled multi me dia softw are ● Multim edia buttons or k eys Using th e med ia activity controls Depen ding on you r compu ter model , you ma y have the follow ing me dia acti vi[...]

Adjusting the vo lume Depen ding on you r compu ter model , you c an adjust the volu me using the fo llowing: ● Volum e butto ns ● Volum e hotkey s (spec ific ke ys press ed in co mbinat ion with t he fn key) ● Vol um e ke ys WARNING! To reduce the ris k of pers onal inju ry, adj ust the volume before pu tting on h eadpho nes, earbud s, or a [...]

To ch eck the recordi ng functi ons on your comput er, fol low thes e steps: 1. Select Start > All Programs > Access ories > Sound Recorder . 2. Click Star t Reco rding and speak i nto the m icrophone. Save the file to y our deskto p. 3. Open a multimedia pro gra m and pl ay bac k the s oun d. To confirm or change the au dio setti ngs on y[...]

Webcam (select m odels only) Some c omputers i nclude an i ntegrated webcam. Wi th the preinstalle d softwar e, you c an use th e webcam to take a photo or record a video. Y ou can preview and save the photo or video recordi ng. The webc am so ftware ena bles you to exper i men t with the fol low ing fea tur es : ● Capturing a nd sharing vi deo ?[...]

Video Your c omputer may hav e one or more of the fo llowing e xternal video ports: ● VGA ● HDMI (High D efinition Multimed ia Interfa ce) NOT E: Refer to the Getti ng S tar ted guide for informat ion ab out yo ur comp uter's vi deo po rts. VGA The ex ternal mon itor por t, or VGA port, is an analo g displa y inter face that connects an ex[...]

HDMI The HD MI port c onnects the comp uter to an optional video o r audio device, su ch as a high-def initio n televi sion, or to any c ompatibl e digital or audio c omponent. NOT E: To transm it video signals through the HD MI port, you need an HDMI c able (pu rchased separa tely) . One HDM I device can be connected to the HD MI port o n the comp[...]

Intel Wireles s Display (s elect models only) Intel® Wi reless Dis play allow s you to share your compu ter content wirel essly on you r TV. To experi enc e wir el es s dis pl ay , a wirel ess TV adapt er (purch as ed sep ar atel y) i s requi red. Cont ent that assert s out put pr otec ti on, su ch as DVD and Bl u- ra y dis cs, wil l not pla y on [...]

4 Power management NOT E: A comput er may h ave a pow er button or a pow er switc h. The ter m power but ton is used thro ugh out thi s gui de to ref er to bot h type s of p ower con t ro ls . Shutting do w n the compu ter CAUTION: Unsaved informa tion is lost when the comp uter shu ts dow n. The s hut down c ommand c loses all open pr ograms, incl[...]

Settin g power option s Using power-saving states The c omputer has two power -saving s tates that are enabled a t the f actory: Sleep and Hiberna tion. When S leep is initiated , the p ower lig hts blin k and the screen clears . Your wor k is s aved to m emory, letting you exi t Sleep f aster tha n exitin g Hiberna tion. I f the com puter is in th[...]

Power se ttings and ti meo u ts can be ch ang ed in Windo ws Con t ro l Pan el. To initi ate Hiber na tio n: ▲ Wi ndows 7 —Select Sta rt , click the arrow nex t to the S hut down b utton, and then clic k Hibernate . Windows V ista —Select Start , click the arro w next to the Lo ck button , and t hen cl ick Hiber nate . To exit Hibernation : ?[...]

Customizing power plans Windows 7 1. Click th e power meter icon in the no tificatio n area, a nd then c lick More power options . – or – Select Star t > Control Panel > Syst em and Se cu rity > Po wer Opt io ns . 2. Selec t a power plan, an d then click Change pl an settings . 3. Change the setti ngs as n eeded. 4. To chan ge additio [...]

4. Click Require a p asswo rd (reco mme nded) . 5. Click Save chan ges . 26 Chapter 4 Pow er manageme nt[...]

Using Powe r Assi stant (s elec t models only) Power As si st ant allows you to co nfig ure syste m sett ing s to opti miz e yo ur co mp uter 's pow er consum ption and battery ch arge. Po wer Assis tant prov ides too ls and i nformation t o help you mak e inform ed dec is ion s on pow er ma nag eme nt: ● Pow er cons um pti on pr edi ct ion [...]

Using Battery Check Battery C hec k in Hel p and Su ppor t pr ovi de s inform ati on on the sta tus of the battery in sta ll ed in the comput er. To ru n Batt ery Chec k: 1. Connect the AC a dapter to the co mputer. NOTE: The computer must b e connected to ext ernal po wer for Battery Check to work prope rly. 2. Select Start > Help and Support &[...]

NOT E: For addition al inf orm ation abo ut the powe r me ter, refe r to Usi ng the po wer meter on page 24 . The comp uter takes the followin g actions fo r a criti cal battery le vel: ● If H ibernatio n is ena bled and the compu ter is on or in the Slee p state, t he comput er in itiates Hibe rnati on. ● If H ibernatio n is disab led an d the[...]

● Decreas e sc r een brig htness . ● Before y ou leave your w ork, ini tiate Sle ep or Hi bernation , or shu t down the comp uter. Storing a battery CAUTION: To reduce the risk of damage to a batte ry, do n ot expose i t to high temperatu res for extende d period s of time . If a computer wi ll be unu sed and unpl ugg ed from ex ter nal po wer [...]

When y ou conne ct the co mputer to externa l AC powe r, the fo llowing e vents oc cur: ● The batte ry begi ns to charge. ● If the com puter is turn ed on, the power m eter icon i n the noti fication area ch anges appearance. When y ou disc onnect exter nal AC power , the follo wing e vents occu r: ● Th e comput er sw itches t o battery power[...]

Testing an AC adapter Test th e AC adap ter if the c omputer exhibits an y of the following symptom s when it i s connec ted to AC pow er: ● The comput er doe s not tur n on. ● The displa y doe s not tur n on. ● The powe r lights are off. To test th e AC adapter: 1. S hut do wn th e compu ter . 2. Remove the battery from the compute r. 3. Con[...]

5 External cards and devices Using Media C ard Reader c ards (select mo d els only) Option al digita l cards pr ovide s ecure data storage and conv enient da ta shari ng. These c ards are often us ed wit h digital media–eq uipped camera s and PD As as w ell as w ith oth er comp uters. To det ermine t he digital card f ormats t hat are supp orted [...]

Removing a digital card CAUTION: To red uce the ri sk of lo ss of data or an unrespon sive s ystem, use the fol lowing proce dure to s afely r emove the digital card. 1. Save your in formation and clo se all p rograms a ssociat ed with the digi tal card . 2. Click th e remove hardware icon in the notifi cati on area, a t the far right of the taskba[...]

Configu rin g a PC Card To re duce the risk o f loss o f suppor t for othe r PC Cards dur ing confi guration, install only the software requir ed for t he dev ic e. If you are ins tr uct ed by the PC Card ma nufa ctu re r to ins tal l dev ic e dri ve rs: ● Install onl y the devi ce dr iver s for you r oper ating syste m. ● Do not instal l other[...]

Inserting a PC Card CAUTION: To pre vent dam age to the compu ter and e xternal media c ards, do not in sert an Expr essCa rd in to a PC Car d slo t. CAUTION: To red uce the ri sk of dam age to th e connector s: Use mi nimal force w hen inse rting a PC Car d. Do no t move or transport the compu ter when a PC C ard is in use. The P C Card slot ma y [...]

NOT E: To conserve power , stop or r emove a PC Card when it i s not in use. Removing a PC Card CAUTION: To red uce the ri sk of lo ss of data or an unrespon sive s ystem, st op a PC Card befo re removi n g it. 1. Save your in formation and clo se all p rograms a ssociated with the PC Card . 2. Click th e remove hardware icon in the notifi cation a[...]

Inserting an ExpressCard CAUTION: To prevent dama ge to t he com put er an d exte rna l med ia ca rd s, do not in ser t a PC Car d into an Expres sCard slo t. CAUTION: To red uce the ri sk of dam age to th e connector s: Use minimal force w hen in serting an Expr essCard . Do n ot move o r transport the co mputer wh en an Ex pressCard is in u se. T[...]

Removing an ExpressCard CAUTION: To red uce the ri sk of lo ss of data or an unrespon sive s ystem, use the fol lowing proce dure to safe ly remo ve the E xpressCar d. 1. Save your in formation and clo se all pro grams a ssociated with the E xpressCar d. 2. Click th e remove hardware icon in the notifi cation area , at the fa r right of the taskbar[...]

Inserting a smart card 1. Hold the card label-s ide up, an d gently slide th e card int o the sma rt card reader until the card i s seated . 2. F ollow the on- screen in structi ons for logging o n to th e compute r using the smart card PIN . Removing a smart card ▲ Grasp the e dge of the smart c ard, and then pull it out o f the s mart card read[...]

Connecting a U SB device CAUTION: To reduce the ris k of dam age to a USB conn ector, use minimal force to connect the device . ▲ Connect the USB cable for th e device to the USB po rt. NOTE: The fo ll owi ng il lu str ati on m ay look s li g htl y dif f eren t on yo ur co mpute r. You will hear a sound whe n the d evice has been dete cted. NOT E[...]

Connecting a 1394 d evice CAUTION: To red uce the ri sk of dam age to a 1394 p ort conn ector, us e minim al force to connect the device . ▲ To conne ct a 1394 device to the computer , connect th e 1394 cable for the de vice to the 1394 port. You will hear a sound whe n the d evice has been dete cted. Removing a 1394 device CAUTION: To red uce th[...]

Connecting an eSATA device CAUTION: To red uce the ri sk of dam age to an eSATA port co nnector, use min imal for ce to co nnect the devic e. ▲ To conn ect an eS ATA devi ce to the compu ter, con nect the e SATA cable for the d evice to the eSATA po rt . You will hear a sound whe n the d evice has been dete cted. Removing an eSATA device CAUTION:[...]

Using a seri al devi ce (se lect models only) Select comp uter mode ls incl ude a se rial port that connects optional devi ces su ch as a seri al modem , mouse, or pri nter. Some s erial dev ices ma y require additi onal sup port softwar e, which is usua lly includ ed with th e devic e. For more inform ation abo ut device- specific s oftware, r efe[...]

USB dr ives incl ude the fo llowing types: ● 1.44-mega byte disk ette d ri ve ● Hard drive m odul e ● External optical dr ive (C D, DVD, and Blu-r ay) ● MultiBay dev ic e Using the expansion port (select models only) The expa nsi on port co nnec ts th e com pute r to an optiona l docking or ex pan si on dev ice, so tha t additio nal ports a[...]

46 Ch apte r 5 Exte rn al cards and dev ic es[...]

6 Drives Handling driv es Drive s are fragi le comp uter compon ents that must be handled with car e. Refer to the fol lowing caution s before handling drives. A dditional caution s are i ncluded w ith the pr ocedure s to whi ch they appl y. Observe thes e prec auti ons : ● Bef ore you mo ve a computer that is connected to an ex ternal har d driv[...]

Using hard drives Improving h ard drive pe rformance Using Disk Defragmenter As yo u use the computer, files on the ha rd drive become fr agmented. Disk De fragme nter consol id ates th e frag me nted fi les a nd fold ers on the har d dr iv e so that the sys tem can run m ore effici ently. NOT E: It is no t necess ary to r un Disk Defragm enter on [...]

Using HP 3D DriveGuard (selec t models only) HP 3D Drive Gu ard prot ect s the hard driv e by parki ng the dr iv e and hal tin g data re que sts u nde r eith er of th e followi ng condit ions: ● You drop the com puter. ● You move the com puter wit h the d isplay closed w hile the computer is run ning on b attery p ower. A short ti me afte r the[...]

Using HP 3D DriveGuard soft ware The HP 3D DriveG uard s oftware en ables you t o perfor m the following tas ks: ● Enable and d isable H P 3D Dri veGuard. NOTE: De pen din g on you r user pr ivil eges , you m ay be una ble to enabl e or disab le HP 3D DriveGuar d. Priv ileges for non- administ rator us ers ca n be chan ged by m embers of an admin[...]

5. Gently press th e disc (3) do wn onto th e tray spi ndle unti l the disc snaps i nto place . 6. Close the disc tray. NOT E: After yo u insert a disc, a short p ause is nor mal. If y ou have not sele cted a media pl ayer, an AutoPl ay dialog box open s. It p rompts you to se lect how you want to use the medi a content . Slot load CAUTION: Do not [...]

When the disc tray opens nor mally 1. Press the re lease bu tton (1) on th e drive bezel to r elease th e disc tray, and then gent ly pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by ge ntly pre ssin g down on the sp indle while li fti ng the oute r edges of the disc . Hold the di sc b y the edg es and avoi d t ouc hin [...]

3. Remove the disc (3) from the tra y by gently p re ssin g down on the sp ind le whi le li fti ng the oute r edges of the disc . Hold the di sc b y the edg es and avoi d t ouc hin g the flat s urf aces. NOTE: If the tray is n ot fully ac cessible, tilt the d isc carefull y as you remove it. 4. Close the disc tray a nd place the disc i n a prote ct[...]

Sharing optical drives Althoug h your computer may not have an integrated optical drive, yo u can ac cess s oftware a nd data, and ins tall app lications , by sh aring an optical drive con nected to another c omputer in your network. Shari ng drives is a fea ture of th e Window s operati ng sys tem that al lows a drive on one com puter to be acces [...]

7 S e c u r i t y Protectin g th e co mputer Standar d secur ity featu res provi ded by th e Window s opera ting system and t he non-Wind ows Comp uter Setup c an prote ct your pe rsonal s etting s and dat a from a variety o f risks. NOT E: Securi ty so lution s are de signe d to act as det er ren ts. Thes e dete rrents may n o t pre ve nt a produc[...]

Using pass words A pass word is a group of char acters that you cho ose to s ecure your comput er infor mation. S evera l types of passwo rds ca n be set, depending on ho w you wan t to contr ol access to your inform ation. Passw ords ca n be set in Wind ows or i n non-Wind ows Compu ter Setup that is preinst alled on the comput er. ● Set up and [...]

Setting passwords in Computer Setup Password Function BIOS administrator passwor d* Protects access to Computer Se tup. DriveLock master pass word* Protects access to the internal hard drive that is protected by DriveLock. It is also used to remove DriveLock protecti on. This password is set under DriveLock Passwords during the enable process. Driv[...]

4. When pr omp ted, ty pe you r curren t pa sswor d. 5. When pr omp ted, ty pe you r new pa ss wor d aga in to con fir m. 6. To save your cha nge s and ex it Com pute r Se tup, cl ic k the S ave icon i n the lower-le ft corner of the scr een, and th en fol low the on -scree n instr uctions. – or – Use t he arrow k eys to s el ect File > Save[...]

To app ly DriveL ock pro tection to an inter nal har d drive, a user pas sword a nd a mast er passwo rd must be set in Com pute r Se tup. Not e the foll owi ng co nsiderat ion s about using Dri ve Lock pr ote cti on: ● After DriveLo ck prote ction is a pplied to a hard drive, th e hard d rive can be acces sed only by entering eit her th e use r p[...]

Ente r ing a Dri veLoc k passwo rd Be sur e that the hard drive is inserte d into the compute r (not i nto an op tional docking de vice or exte rn al M u l tiB ay ). At t he DriveLoc k Pass word pr ompt, type your user o r maste r passw ord (using the sam e kind o f keys you us ed to set the pass word), and then pres s ent er . After 2 i ncorrect a[...]

6. Type y our master password, and then p ress ente r . 7. To save your cha nge s and ex it Com pute r Se tup, cl ic k the S ave icon i n the lower-le ft corner of the scr een, and th en fol low the on -scree n instr uctions. – or – Use t he arrow k eys to s el ect File > Save Changes and Exit , and then press enter . Your changes go into ef[...]

5. Use a pointi ng dev ice or the ar row key s to se lec t Disable protection . 6. To save your cha nge s and ex it Com pute r Se tup, cl ic k the S ave icon i n the lower-le ft corner of the scr een, and th en fol low the on -scree n instr uctions. – or – Use t he arrow k eys to s el ect File > Save Changes and Exit , and then press enter .[...]

Using a ntivir us so ftware When y ou use t he comput er to ac cess e- mail, a network, or the Inter net, you potentiall y expose it to compute r viruse s. Compute r vi ru se s can di sa ble the oper ati ng sy st em, pr ogr am s, or ut ili tie s, or cause them to function abn ormally . Antiv irus sof t ware c an dete ct most vi ruses, d estro y the[...]

Using firewall software Firew alls ar e designed to preve nt unauthor ized ac cess to a system or networ k. A fi rewall can be a softwar e program you i nstall o n your com puter and /or networ k, or it can be a solut ion made up of both har dware and soft ware. There are two typ es of firew alls to con sider : ● Host- bas ed firewa lls— Sof tw[...]

Installing critical se cu rity updates CAUTION: Micros oft sends o ut ale rts regardin g critic al update s. To pro tect the c omputer from secur ity bre ach es an d com pute r vi ru se s, ins t al l all c rit ical up dates from Mic r os oft as so on as y ou receive an alert. Updat es to the ope ra tin g system a nd other so ftwar e may hav e beco [...]

Using HP Prote ctTools Security Manage r (selec t models only) HP Pr otectTools Secu rity Man ager so ftware is preins talled on select comput er models. This s oftware can be access ed throug h Window s Contro l Panel. It provi des secur ity features that hel p protec t agains t unauthor ized acces s to the computer , network s, and cr itical d at[...]

Inst alling an o ptional securi ty cable NOT E: A securit y cable is desi gned to ac t as a deterrent , but it m ay not pr event th e compute r from bein g mishan dled or stole n. NOT E: The securit y cable slot on yo ur computer m ay lo ok s lig htl y diff er ent fro m the il lus tr ati on in this sect ion. Refer to the Getting S tarted guide for [...]

Using th e fing erprin t rea der (select mo de ls only ) Integrat ed fing erprint r eade rs a re avai lab le on se lec t com put er model s. In ord er to use the fin ger pr int reader , you must set up a us er ac co unt wit h a password on the co mpu t er. Thi s accou nt all ows y ou to log on to your co mpu t er with a swi pe of a desi gna ted fin[...]

8 Maintenance 69[...]

Cleaning y our computer Cleaning pr oducts Use the follo win g prod uc ts to saf ely c le an and di si nfec t your note boo k or tab let PC : ● Dime thyl be nzyl am monium c hloride 0.3 pe rcent ma ximum c oncentra tion ( For exam ple: germici dal di sp os abl e wipe s. These wipe s com e in a var ie ty of br and nam es .) ● Alcoh ol-free glass[...]

Cleaning the TouchPad and keyboard CAUTION: When c leaning th e Touch Pad and key board, d o not l et liqui ds drip between th e keys. This ca n perman ently dam age inter nal compon ents. ● To c lean and disinfect th e Touch Pad and k eyboard , use a soft mic rofiber cloth or c hamois moistened with one of the cleanin g solutio ns list ed previ [...]

Using SoftPa q Download Manager HP Soft Paq Do wnload Ma nager (S DM) is a tool t hat provi des quic k access to SoftP aq infor mation for HP bus iness c omputers without r equirin g the Sof tPaq n umber. Using th is tool, you can easily search for SoftPa qs, and then dow nlo ad and un pack them. SoftPaq Dow nlo ad Man ager works b y re adi ng and [...]

9 Computer Setup (B IOS) and Syste m Diagnostics Using Comp uter Setup Comp uter Setu p, or Ba si c Inpu t/Output Syst em (BI OS ), contr ol s commu nication bet ween all the inp ut and outp ut devic es on the system (such as di sk dri ves, displ ay, keyboa rd, mo use, and printer ). Computer Setup i ncludes s ettings for the typ es of devic es ins[...]

74 Chapter 9 Compu ter Setup (BIOS) and System Diagnosti cs To exit Compute r Setup menus , choo se one of the fo llowin g meth ods : ● To exit Compu ter Setup me nus without saving you r changes: Click the Exit icon in the lo wer-left corner of the s creen, and t hen follo w the o n-screen instru ctions. – or – Use the tab key and th e arrow[...]

Updating the B IOS Updat ed versions o f the BI OS may be availa ble on th e HP Web site. Most B IOS upda tes on th e HP Web s ite are p ackaged in comp ressed fil es call ed Soft Paqs . Some d ownload pa ckages contain a file named Rea dme.txt, w hich con tains in formation regardi ng instal lin g and tr oub les hoo tin g the file. Determining the[...]

76 Chapter 9 Compu ter Setup (BIOS) and System Diagnosti cs NOTE: If yo u con nect you r com put er to a netwo rk, con sult the networ k adm ini strat or bef or e installi ng any s oftware u pdates, es peciall y syst em BIOS up dates. BIOS ins tal la tion pr oc ed ure s va ry . Fol lo w any ins tr uc tio ns tha t are displ ayed on the sc r een afte[...]

10 MultiBoot About the boot devi ce ord er As the c omputer starts, th e system a ttempts to bo ot from e nabled boot dev ices. The MultiBoo t utility , which is enabl ed at t he factor y, contr ols the order i n which t he sy stem sel ects a boot devi ce. B oot devic es ca n includ e opti cal d ri ves, dis ke tte dr ives , a net work int erf ace c[...]

Enabling boot device s in Co mputer Se tup The co mputer wi ll boot t o a USB device o r a NIC d evice only if the d evice h as firs t been ena bled in Comp uter Set up. To sta rt Compute r Setup and enable a USB d evice or a NIC de vice as a boot d evice, f ollow thes e steps: 1. Turn on or res tart the computer , and t hen press esc while the “[...]

Considerin g boot order ch anges Before changing the b oot order, n ote the fol lowin g consider ations: ● When the co mputer res tarts afte r the boot order has been changed, the c omputer attem pts to start us ing the n ew boot or der. ● If there is more than o ne type o f boot device, the compu ter attem pts to boo t using the first of each [...]

Choosing Mult iBoot prefer en ce s You ca n use Mu ltiBoot i n the foll owing way s: ● To se t a new boot order that the c omputer u ses each ti me it is turn ed on, by changin g the boot order in C omputer S etup. ● To dy namically choose the boot d evice, b y pressi ng esc while the “Press the ESC key for Startup M enu” me ssage is displa[...]

Setting a MultiBoot Express prompt To st art Co mputer Setup and set the co mputer to display the Mul tiBoot s tartup loc ation me nu each time th e compute r is star ted or res tarted, fol low thes e steps: 1. Turn on or res tart the computer , and t hen press esc while the “Pr ess t he ES C key for Startu p Menu” me ssage i s display ed at th[...]

82 Chapter 11 Manage ment 11 Management Using Cl ie nt Manage me nt Solu tio ns Clie nt Manage ment S olutions software provid es standa rds-ba sed s olutions for mana ging c lient ( user) deskto p, workstati on, notebo ok, an d tablet c omputers i n a network ed environm ent. Clie nt man age men t incl udes the fol low ing k ey ca pab il iti es an[...]

Managing and updating so ftware HP pro vides sev eral too ls for mana ging and updati ng softwar e on cl ient comp uters: ● HP Cli ent Ma nager for A ltiris ( select mode ls only ) NOTE: To download HP Client Manag er for Alti ris or to obtain m ore inform ation abou t HP Client Man ager f or Altiris , see th e HP Web site at http://www.hp .com .[...]

● Help d esk and problem resolut ion ◦ Manageme nt of h elp desk tickets ◦ Remote tr oubl es hoo tin g ◦ Remote p roblem resol ution ◦ Clie nt disa ster r ecove ry ● Softwar e and op eratio ns manag ement ◦ Ongoing client manageme nt ◦ HP system software deploym ent ◦ Applic ation sel f-healin g (th e ability to ident ify and r ep[...]

HP CCM (Client Configuration Manager) (select models only) HP C CM automa tes the m anagem ent of sof tware suc h as op erating s ystems, pr ograms , software updates , and con tent and c onfigurat ion setti ngs to ensur e that ea ch comp uter is mai ntained i n the correct configur ation. W ith these automated manage ment sol utions, y ou can m an[...]

Using I n tel Active Ma na gement Te chnol ogy (select models on ly) Intel® A ctive M anagement Technolog y (iAM T) allows discover y, repai r, an d protect ion of net worked computi ng asse ts. With iAMT, com puters c an be ma naged whet her they are on or off. T he iAMT soluti on is avail ab le on com pu ters with In tel Cen tri no® w ith vP ro[...]

Enabling the iAMT solution To configur e iA MT setti ngs : NOT E: The ctr l + p prom pt is vis ible only i f the AMT Setup Prompt o ption i s enable d in Com puter Setup. 1. Turn on or res tart the computer . 2. Befo re Wind o ws sta rts up, pres s ctrl + p . NOTE: If you do no t press ct rl + p a t the appro priate ti me, you must rep eat steps 1 [...]

Select To do this Password Policy Set options to control requirements for the network password and the M EBx password. Secure Firmware Update Disable/enable or disable updating firmware remotely. Set PRTC Set the real-time clock. Idle Timeout Set a time-out value. Change Intel ME Password Select To do this Change ME Password Change the password. NO[...]

A Traveling with the computer For bes t result s, follow these tr aveling and ship ping tips: ● Prepa re the c omputer for traveli ng or s hipping: ◦ Back u p your inform ation. ◦ Remove all disc s and al l external media c ards, suc h as dig ital cards . CAUTION: To reduce the ri sk of da mage to th e compute r, damag e to a drive, or loss o[...]

hazardou s locati ons. If you are unc ertain of the polic y that a pplies to the use of a par ticular device, ask for au thor iz ati on to use it befor e you tu rn it on. ● If you are tra veling i nternatio nally, fo llow t hese sugges tions: ◦ Check th e comput er-rela ted cust oms regu lation s for ea ch count ry or region on your itin erary.[...]

B Troubleshooting resources ● Acce ss Web site lin ks and additional informa tion abou t the com puter thr ough Help and Supp ort. Select Star t > Help and Support . NOTE: Some checku p and re pair tools requi re an Internet connecti on. HP al so prov ides additiona l tools t hat do not requi re an In ternet co nnection. ● Cont act HP Custo [...]

C Electrostatic Discharge Electros tatic di scharge is the rel ease of s tatic el ectricity when two object s come into cont act—for exampl e, the sh ock y ou r ece iv e when y ou walk a cros s the c arp et and tou ch a meta l door kno b. A dis charge o f static electrici ty from fingers or other electro static con ductors may damage elect ronic [...]

Index Symbols/Numerics 1394 cable , connec tin g 4 2 1394 de vi ce s conne cting 42 defined 41 remo ving 42 16-bit P C Cards 34 32-bit P C Cards 34 A AC ad apter, test ing 32 admini strator pa ssword 56 airpor t sec ur it y dev ic es 47 Altiri s De plo yment So lut ion s 82 antivirus software 63 audio f unctio ns, check ing 16 Autom ati c Dr iveLo [...]

Expre ssCard configur ing 37 defined 37 inserti ng 38 remo ving 39 remov in g in se rt 38 external AC p ower, us ing 3 0 externa l de vi ces 4 4 externa l driv e 44 externa l mon ito r port 19 F finding mo re in for mat ion 1 fingerprin t reader 68 firewall software 6, 64 G GPS 8 graphic s mo des , sw itc hin g 32 H hard drive externa l 44 HP 3D Dr[...]

setting password p rotectio n on wake up 25 setting pow er op tion s 23 setu p of WLA N 6 setu p utili ty navigatin g and sele ct ing 73 res torin g fac tor y set tings 74 sharin g opti ca l driv es 54 shutdown 22 SIM inserti ng 7 remo ving 8 Slee p exiting 23 init iati ng 23 slot-load o ptic al d rive 51 smart c ard defined 39 inserti ng 40 remo v[...]