HP (Hewlett-Packard) C2184A manual

Model Number and Description HP DeskJet 600 Printer Printer Name Model Number Status Description HP DeskJet 600 C2184A Available Fast personal printer for DOS computers with optional color.[...]

Front View 2184001B Access Door Resume Button & Light Print Cartridge Cradles Card Guide IN Tray Paper Width Adjuster Paper Length Adjuster Power Button & Light Output Tray Assembly Envelope Feed Slot[...]

Rear View 2162951 Power Module Socket Interface Port[...]

Ordering Printer Options Printer Number and Language of Kits Region or Country Printer Option Number Language of Documentation and Printer Software Argentina C2184A AC8 Spanish Asia, North C2184A ART English Asia, Pacific C2184A ARS English Australia C2184A ABG English Brazil C2184A AC4 Portuguese Brazil-2 C2184A A1Z Portuguese Canada (French) C218[...]

Printer Number and Language of Kits (Cont.) Region or Country Printer Option Number Language of Documentation and Printer Software Portugal C2184A AB9 Portuguese Russia C2184A AR3 English Russia C2184A ACB Russian/English Saudi Arabia C2184A ARG Arabic/English Singapore C2184A AB4 English South Africa C2184A ACQ English South America C2184A AKV Spa[...]

Power Cord, Documentation, and Software Kits Region or Country Power Module User’s Documentation Kit Printer Software Kit Argentina 9100-5129 C2184-60218 C2184-60239 Asia, North 9100-5346 C2184-60201 C2184-60227 Asia, Pacific 9100-5131 C2184-60201 C2184-60227 Australia 9100-5127 C2184-60201 C2184-60227 Brazil 9100-5124 C2184-60216 C2184-60238 Bra[...]

Power Cord, Documentation, and Software Kits (Cont.) Region or Country Power Module User’s Documentation Kit Printer Software Kit Russia1 9100-5132 C2184-60202 C2184-60226 Russia2 9100-5132 C2184-60217 C2184-60226 Saudi Arabia 9100-5124 C2184-60203 C2184-60226 Singapore 9100-5131 C2184-60201 C2184-60227 South Africa 9100-5128 C2184-60202 C2184-60[...]

Items Included 2184046 Printer software on diskette One black print cartridge HP DeskJet 600 Printer User's Guide Power Module[...]

Fonts Included Scalable TrueType ® Fonts For MS Windows[...]

Internal Fonts and Symbol Sets Symbol Sets PC-8 Danish/Norwegian (60) PC-8 Danish/Norwegian PC-8 Turkish ANSI/ASCII (06) United Kingdom (04) French (69) German (21) Italian (15) Spanish (17) Swedish (11) PC-850 PC-852 ECMA-94 Latin 1 (8859/1) Legal Latin 2 (8859/2) Latin 5 (8859/9)[...]

Additional Fonts in Region Specific Printers Some HP DeskJet 600 printers contain flash memory. Flash memory provides the capability to install fonts and symbol sets for specific regions. The following figure shows how to identify printers with flash memory by observing the serial number label on the back of the printer. Identifying Printers with F[...]

Flash Fonts Information Fonts and Symbol Sets for Flash Codes Flash Codes Name of Font and Symbol Set Country/Region Printer Model THA Thai Thailand C2184A AB3 Flash Fonts and Symbol Sets Thai (Flash Font Code THA) Spacing Font Name Point Sizes Pitches Fixed Thai Courier 10 12 12 10 24 6 Thai Courier Bold 10 12 12 10 24 6 Thai Courier Italic 10 12 [...]

Part Numbers Item Description Part Number Color Kits 1 Contains color print cartridge and storage garage. The color print cartridge replaces the black cartridge to allow color printing. U.S. Europe Asia Japan, Inter-America C4533A C4534A C4535A C4536A Interface Cables HP IEEE-1284 Parallel Interface Cable (2 meter length) C2950A HP IEEE-1284 Parall[...]

Color Kit Information Color Kit 2162615 The optional Color Kit which includes a color print cartridge and a print cartridge storage container, provides color output printing capability from an HP DeskJet 600 printer. The printer comes from the factory as color capable, it does not require any modifications. Color features, however, need to be turne[...]

User Replaceable Components 2184902 Description Part Number Access Door (Top Cover) Assembly C2164-67816 Base Foot Assembly C2162-60098 Paper Tray Assembly C2164-67807 Base Foot Paper Tray Access Door[...]

Host/System Requirements MS Windows MS Windows 3.1 or later 80386 or faster processor At least 2 MB of RAM to print in black or at least 4 MB of RAM to print in color At least 10 MB free hard disk space DOS DOS, Version 3.3 or later 80286 or faster processor At least 2 MB of RAM to print in black or at least 4 MB of RAM to print in color[...]

Driver Installation For the printer to operate properly, a printer driver must be installed in your computer. Refer to “Printer Driver Information/Installing the Printer Driver” for more detailed information.[...]

Interface Specifications Category Specification Interface IEEE-1284 Compatible Communication Modes Available Compatible (Centronics) Nibble ECP Built-In RAM 512 Kbytes Receive Buffer 32 Kbytes Note For a complete description of your printer’s interface, see “Printer Interface Information.”[...]

Product Performance Specifications The HP DeskJet 600 prints a 600x300 dot size. Dots are placed on a 600x300 grid. Depletion is used to remove approximately 10% of the dots to prevent laying too much ink on the page. In the Best mode, the paper advances at 600 DPI increments and places dots on a true 600x600 grid. Depletion in the Best mode remove[...]

Note DPI is measured in addressable raster points per inch.[...]

Paper Handling Specifications Category Specification Paper Grain Long Grain Only Paper 60 to 135 g/m 2 (16 to 36 lb.) Envelopes 75 to 90 g/m 2 (20 to 24 lb.) Cards 110 to 200 g/m 2 (29 to 53 lb., 61 to 110 lb. index max.; 8.5 pt max thickness) Labels 2 Up to 25 Sheets of Avery Paper Labels IN Tray Capacity Up to 100 Sheets (<1/2 in.) OUT Tray Ca[...]

Supported Media/Sizes Category Specification US Letter 215.9 x 279.4 mm (8.5 x 11 in.) US Legal 215.9 x 355.6 mm (8.5 x 14 in.) U.S. Executive 184.1 x 266.7 mm ( 7.25 x 10.5 in.) ISO & JIS A4 210 x 297 mm (8.27 x 11.69 in.) ISO & JIS A5 148.5 x 210 mm (5.83 x 8.27 in.) ISO & JIS B5 182 x 257 mm (7.17 x 10.12 in.) U.S. No. 10 Envelope 1 [...]

Printable Area Specifications U.S. Paper and Transparency DOS Black Printing Page Size Top Margin Bottom Margin Left and Right Margins Printable Area U.S. Executive 184.1 x 266.7 mm (7.25 x 10.5 in.) 0.0 mm (0.0 in.) 11.7 mm (0.46 in.) 6.3 mm (0.25 in.) 171.5 mm x 255.0 mm (6.75 x 10.04 in.) U.S. Letter 215.9 x 279.4 mm (8.5 x 11 in.) 0.0 mm (0.0 i[...]

International Paper and Transparency DOS Black Printing Page Size Top Margin Bottom Margin Left and Right Margins Printable Area International A4 210 x 297 mm (8.27 x 11.69 in.) 0.0 mm (0.0 in.) 11.7 mm (0.46 in.) 3.2 mm (0.13 in.) 203.2 mm x 285.3 mm (8.00 x 11.23 in.) International A5 148.5 x 210 mm (6.00 x 8.27 in.) 0.0 mm (0.0 in.) 18.0 mm (0.7[...]

Envelopes DOS Black Printing Envelope Size Top & Bottom Margins Left Margin Right Margin Printable Area U.S. #10 Envelope 104.7 x 241.3 mm (4.12 x 9.5 in.) 3.2 mm (0.13 in.) 18.0 mm (0.71 in.) 0.0 mm (0.0 in.) 98.4 mm x 223.3 mm (3.88 x 8.79 in.) International DL 110 x 220 mm (4.33 x 8.66 in.) 3.2 mm (0.13 in.) 18.0 mm (0.71 in.) 0.0 mm (0.0 in[...]

Cards DOS Black Printing Card Size Top Margin Bottom Margin Left and Right Margins Printable Area U.S. 4 x 6 101.6 x 152.4 mm (4 x 6 in.) 0.0 mm (0.0 in.) 18.0 mm (0.71 in.) 3.2 mm (0.13 in.) 95.2 x 134.4 mm (3.75 x 5.29 in.) U.S. 5 x 8 127 x 203.2 mm (5 x 8 in.) 0.0 mm (0.0 in.) 18.0 mm (0.71 in.) 3.2 mm (0.13 in.) 120.6 x 185.2 mm (4.75 x 7.29 in[...]

Physical Specifications 2162614 17.2 in (436 mm) 7.9 in (199 mm) 13.0 in (330 mm ) 16.0 in (405 mm) 20.5 in (520 mm) Weight: 5.3 Kg (11.6 lb.)[...]

Electrical Specifications Category Specification Input Voltage 1 100 VAC, 120 VAC, 127 VAC, 220 VAC, 230 VAC, or 240 VAC ( ± 10%) Frequency 100 VAC 50/60 Hz ( ± 3 Hz) 120 VAC 60 Hz ( ± 3 Hz) 127 VAC 60 Hz ( ± 3 Hz) 220 VAC 50 Hz ( ± 3 Hz) 230 VAC 50 Hz ( ± 3 Hz) 240 VAC 50 Hz ( ± 3 Hz) Maximum Power Consumption Powered Off (plugged in) 2 Wat[...]

Environmental Specifications Category Specification Temperature Operating 5 to 40 ° C (41 to 104 ° F) Non-Operating (storage) –40 to 60 ° C (–40 to 140 ° F) Relative Humidity 10 to 80% RH non-condensing Recommended Operating Conditions for Best Print Quality 15 to 35 ° C (59 to 95 ° F), 20 to 80% RH non-condensing Noise Levels per ISO 929[...]

Safety and EMI Specifications Category Specification Safety Certifications Power Module UL, CSA, TUV, SEMKO, NEMKO, SEV, SECV, FIMKO, DEMKO, NOM Printer with Power Module UL, CSA, TUV, ETL EMI Certifications Printer with Power Module FCC Class B, when used with a Class B computing device (USA), EMC Directive 89/336/EEC (European Community), VCCI (J[...]

Reliability Specifications Category Specification Mechanism Life 60,000 pages Mean Time Between Failures (MTBF) 20,000 hours Printer Usage Rate Power On Per Year 2,000 hours Printed Pages Per Year 12,000 pages Black Pages Per Month 1,000 pages total maximum Color Pages Per Month 160 pages total maximum[...]

Packaging Specifications Weight = 8.137 kg (17.94 lb.)[...]

Refilling Policy Caution The ink in the print cartridges has been carefully formulated by Hewlett-Packard to ensure superior print quality and compatibility with the printer. Damage to the printer resulting from modifying the print cartridge is not the responsibility of Hewlett-Packard. Hewlett-Packard does not support the refilling of print car- t[...]

Part Numbers Item Part Number Description Print Cartridges 51649A 1 Color Inkjet Print Cartridge (Cyan, Magenta, and Yellow Inks) 51629A High Capacity Inkjet Print Cartridge (Black) Color Kits C4533A U.S. C4534A Europe C4535A Asia C4536A Japan, Inter-Americas 1 . The Color print cartridge is compatible with the following printers: HP DeskJet 600, D[...]

Print Cartridge Specifications Specification Hewlett-Packard Print Cartridges Type Plain paper drop-on-demand Thermal InkJet printing Ink Base 51629A (Black) 51649A (Color) Pigment Based Ink Dye Based Ink Print Cartridge Life 51629A (Black) 1 51649A (Color) 2 650 Pages at 5% Density 350 Pages at 15% Density Typical Usable Ink 51629A (Black) 51649A [...]

Thermal Inkjet Technology The HP DeskJet printer family uses Thermal InkJet II (TIJ II) technology. This technology centers on a disposable print cartridge which propels ink out of 48 nozzles. The basic principle of TIJ II is to apply heat to a tiny measure of ink until it expands and is propelled through a nozzle. This is achieved by first filling[...]

Print Cartridge Safety If ink is accidentally ingested, contact the HP Health Line 1 (800) 457-4209 in North America. From all other international locations the HP Health Line can be reached by calling 1 (503) 494-7199. For health related issues, this line is staffed 24 hours per day. Material Safety Data Sheet (MSDS) A Material Safety Data Sheet ([...]

Maintaining Print Cartridges The printer automatically performs operations of spitting, wiping, and capping of the print cartridge nozzles to maintain optimum print quality. These operations occur transparently to the user. Proper use and handling will provide optimum print quality and print cartridge life. Note See “Print Cartridge Information/M[...]

Modifying or Refilling Print Cartridges See “Print Cartridge Information/General/Refilling Policy.”[...]

Identifying the Expiration Date Print quality problems may be caused by print cartridges that have passed their expiration date. The print cartridge expiration date is 18 months after the date of manufacture. Methods for Identifying Print Cartridge Expiration Dates Method 1 - Read the Date on the Box 218490 3 If the print cartridge is in a box, rea[...]

Method 2 - Read the Code on the Print Cartridge 1. Determine the manufacturing date from the code printed on the print cartridge. 2. Replace the print cartridge if it is more than 18 months after the manufacturing date code. Color Print Cartridge Black Print Cartridge[...]

Note Ink can evaporate through the nozzles, reducing the print cartridge life. Therefore, keep print cartridges in their sealed container or capped by the service station at the right end of the mechanism. Use a FIFO (First In, First Out) inventory control process to avoid having print cartridges longer than the print cartridge shelf life specifica[...]

Short Print Cartridge Life There are several causes for short print cartridge life. The information below shows the average life of a print cartridge and possible causes for a reduction to its life. Print Cartridge Life Specifications Print Cartridge Part Number 5% Density 15% Density Sealed in its Container (Shelf Life) Black 51629A 650 Pages 18 M[...]

Possible Causes for Short Print Cartridge Life (Cont.) Cause Reason Printer was unplugged with the print cartridge out of its home position A service station is located at the right end of the mechanism. This service station caps the print cartridge nozzles to minimize ink drying in the nozzles. Turning off the printer caps the print cartridge and [...]

Print Cartridge Cleaning Routine If rows of dots are missing on printouts, try cleaning the print cartridge by using the print cartridge cleaning routine in the printer. Refer to "Troubleshooting Information/Printer Diagnostic Information/Print Cartridge Cleaning."[...]

Clearing Clogged Nozzles If rows of dots are missing, the print cartridge contains ink, and print cartridge cleaning procedure did not solve the problem, the print cartridge may have clogged nozzles. Replace the print cartridge.[...]

Printout Missing Dots Horizontal rows of dots missing on printouts may be the result of a connection problem between the printer carriage contacts and the print cartridge contacts. For information about solving missing dot problems, refer to "Troubleshooting Information/Print Quality Problems/Missing Dots."[...]

Print Quality Problems Refer to "Troubleshooting Information/Print Quality Problems/Misc. Print Quality Problems."[...]

Media Part Numbers The following are general guidelines for the selection and loading of paper and media in HP DeskJet and DeskWriter printers. For information about your specific printer, refer to “User’s Guide/Printable Area and Paper Handling.” HP Media Part Numbers Product Name Description Dimensions Package Size Part Number HP Premium In[...]

HP Media Part Numbers (Cont.) Product Name Description Dimensions Sheets per Pack Part Number HP Bright White InkJet Paper U.S. Letter/A-size treated paper great for two-sided printing 216 x 279 mm (8.5 x 11 in) 500 sheets C1824A HP Bright White InkJet Paper European/A4-size treated paper great for two-sided printing 210 x 297 mm 50 0 sheets C1825A[...]

Selecting Paper Tips Tips for Selecting and Using Paper For paper handling and printable area specifications, refer to “Product Information/Specifications.” Always use paper that conforms to the product’s specifications. Refer to “Product Information/Specifications.” Most plain paper manufactured for photo-copying produces good results fo[...]

Tips for Selecting and Using Transparencies and other Media Always use transparencies, index cards, postcards, and other media that conform to the product’s Specifications. Refer to “Product Information/Specifications.” For best results when printing on transparencies, use HP Premium Transparency Film. Do not use paper that is damaged, curled[...]

Caution Failure to follow the suggestions below can permanently damage your printer. The following are guidelines when using labels in HP DeskJet printers: Use only Avery paper labels that are specifically designed for use with HP inkjet printers. These labels are less likely to peel when inside the printer. Do not use plastic or clear labels. Desk[...]

Tips for Selecting and Using Banner Paper For paper handling and printable area specifications, refer to “Product Information/Specifications.” Always use paper that conforms to the product’s specifications. Refer to “Product Information/Specifications.” Most 20 lb Z-fold banner-type paper will produce good results for your banner printing[...]

Tips for Selecting and Using HP Photo Paper with the HP Photo Cartridge Verify that the HP Photo Cartridge is intended for use in your printer. Refer to the “User’s Guide” for your printer. Remove the black print cartridge and replace it with the HP Photo Cartridge. Refer to the “User’s Guide” for your printer for instructions. Be certa[...]

Loading Paper Tips General Tips for Loading Media Effectively To obtain the best print quality and avoid getting media jammed in the paper feed rollers, always use paper and other media that conform to the product’s specifications. Refer to “Product Information/Specifications.” Load only one media type at a time into the IN tray making sure t[...]

Determining the Print Side of Media Insert all paper, cards, envelopes, labels, transparencies and banner paper print-side down into the IN tray of the printer. Here are some tips for loading media print side down: For plain paper, load the side identified by the paper’s packaging as the printside face down. For letterhead paper, load the letterh[...]

Part Numbers Note These power modules are not compatible with the HP DeskJet 300 series printers. Power Module Part Numbers and General Information Power Module Plug Type Country or Region Region’s AC Voltage HP Part Number 216297 8 US Canada Latin America Brazil Ecuador Columbia Taiwan Saudi Arabia Mexico Japan 120 VAC 60 Hz 100 VAC 50/60 Hz 910[...]

Power Module Part Numbers and General Information (Cont.) Power Module Plug Type Country or Region Region’s AC Voltage HP Part Number 216298 1 (4.8 mm Plug) Korea 220 VAC 60 Hz 1 9100-5126 (C2182A) 2162979 United Kingdom Singapore Malaysia Asia-Pacific Middle East Hong Kong 240 VAC 50 Hz 220 VAC 50 Hz 9100-5131 (C2177A) 9100-5348 216298 1 (4 mm P[...]

Specifications Power Module Specifications Category Specification Input Voltage (Power Module Dependent) 100 VAC, 120 VAC, 220 VAC, 230 VAC, or 240 VAC ( ± 10%) Frequency 100 VAC 120 VAC 220 VAC 230 VAC 240 VAC 50/60 Hz ( ± 3 Hz) ± 60 Hz ( ± 3 Hz) 50 Hz ( ± 3 Hz) 50 Hz ( ± 3 Hz) 50 Hz ( ± 3 Hz)[...]

Troubleshooting Possible Causes of Printer Not Printing Power module plug may not be fully seated in the printer’s power socket. Power module may not be connected to a powered receptacle. Make sure any power strip switches are turned on. Also, try a different outlet. Power Module is not the correct device for the country or region’s power. Refe[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s W a r r a n t y I n f o r m a t i o n Warranty Information The warranty for HP DeskJet/DeskWriter printers varies depending upon the product and the date and country of purchase. For products returned under warranty, Hewlett-Packard may use one of the following options: Repair the product [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s W a r r a n t y I n f o r m a t i o n 2. HP’s limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any: a. Improper or inadequate maintenance; b. Software or interfacing not supplied by HP; c . Unauthorized modification or m[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s W a r r a n t y I n f o r m a t i o n Limitations of Warranty 1. NEITHER HP NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO HP PRODUCTS. HP AND ITS THIRD PARTY SUPPLIERS SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OF M[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s O b t a i n i n g P r i n t e r D r i v e r s Obtaining Printer Drivers Updates to the HP Printer Driver software occur periodically. New versions can be obtained from authorized Hewlett-Packard dealers or any of the sources listed below. 24-hour modem access HP BBS Library HP's elect[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s O b t a i n i n g P r i n t e r D r i v e r s Internet Printer drivers and product support information can be obtained through the World-Wide Web as follows: URL ttp://www.hp.com/home.html or, www.hp.com/go/cposupport Updated Printer Drivers by Mail HP's Distribution Centers provide p[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s U . S . S e r v i c e S u p p o r t C o n t r a c t s U.S. Service Support Contracts HP Express Exchange Service Hewlett-Packard offers an express exchange service to minimize product downtime. With HP Express Exchange Service, a replacement unit is available by 10:30 the next working day.[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s N o n - U . S . S e r v i c e S u p p o r t C o n t r a c t s Non-U.S. Service Support Contracts HP SupportPack The HP SupportPack enhances the service offering during the warranty period by upgrading warranty repair service to a next day exchange service. This service enhancement provides[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e Returning a Printer for Service In the USA If a printer requires service, the customer can contact a service authorized reseller. The reseller should verify that the printer is in need of repair and contact the HP Corvallis Service Cent[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e Printer Return Instructions If the printer needs to be shipped, be sure it is packed in a protective carton. Hewlett-Packard recommends that the original shipping container be saved for this purpose. In-transit damage is not covered by [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e In the UK, France, Germany, Switzerland, Austria, Belgium, Norway, Sweden, Denmark, Finland, and the Netherlands If a printer fails during the warranty period, the customer should do the following: 1. Follow the troubleshooting procedur[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s R e t u r n i n g a P r i n t e r f o r S e r v i c e Elsewhere in the World If a printer fails during or after the warranty period: 1 . Follow the troubleshooting procedures in this document or the printer user's guide. 2 . If the customer is unable to determine the cause of the fail[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Service and Support Resources HP Support Assistant (CD-ROM) HP Support Assistant is an on-line tool providing technical information on a variety of Hewlett-Packard computers and peripheral products. This information is contained on a CD-R[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s For more information, call 1 (408) 553-7303. HP Distribution Center The HP Distribution Center has current printer drivers for Hewlett-Packard products. Call 1 (303) 339-7009 except Sundays. HP Customer Information Center The HP Customer [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Ordering Supplies Ordering Supplies Country Telephone Number Austria (1) 25000 536 Australia/New Zealand (03) 895-2895 Belgium/Luxembourg 02-778 34 00 Canada (Except Toronto) 1 (800) 387-3154 Canada (Toronto) (416) 671-8383 Community of I[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP BBS Library The HP electronic bulletin board library service contains drivers and support information which can be downloaded to your PC via modem. HP BBS Library Country Number Baud Rate Austria + 43 (222) 251658 2400, 4800, 9600, 144[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP FAXback on Demand - HP FIRST You can use this service to select documents, such as product descriptions and technical information, which are then faxed to you. To access this service, use the handset on your fax machine and dial the ap[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP FIRST Telephone Numbers Country (Language) Telephone Number Austria (German) 0660-8128 Australia (English) 61-3-272 26 27 Denmark (Danish) 800-10453 Belgium (French) 0800 1 7043 Belgium (Dutch) 0800 1 1906 Europe (English) (31) 20 681 [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s HP Forum on CompuServe The HP Systems Forum on CompuServe is an on-line service accessible via modem. This service provides information about Hewlett-Packard products, and allows you to communicate with other Hewlett-Packard users. You ca[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s CompuServe Telephone Numbers by Country Table Local Call/ Country Free-Phone Number Direct Number Argentina 54 (1) 345-3871 Australia (008) 025240 61 (2) 410-4260 Canada 1 (800) 848-8199 1 (614) 529-1349 Chile 56 (2) 696-8807 France 36,63[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Hewlett-Packard Telephone Support Technical Phone Support for Customers The HP Customer Support Center provides free live technical assistance for peripherals during the hardware warranty of the product. If the product is still under warr[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s S e r v i c e a n d S u p p o r t R e s o u r c e s Contacting Hewlett-Packard To contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find an HP office, contact one of the major HP Sales and Service Offices or one of the[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n Printer Repair Feedback Information Procedure for Providing Repair Feedback Information: 1. Make a copy of the HP DeskJet Printer Family Repair Sheet found on the following page. 2. Observe the problem with the printer. Verify[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n HP DeskJet Printer Family Customer Codes (Cont.) Customer Code Failure Keywords Failure Description MEDIA HANDLING CMM100 No Media Pick-Up Paper/envelope/transparency not loading CMM105 Multiple Pick Several sheets/envelopes a[...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n HP DeskJet Printer Family Customer Codes (Cont.) Customer Code Failure Keywords Failure Description CARRIAGE PROBLEMS CCP100 Left-Side Collision Carriage slams to left side and stays there CCP105 Right-Side Collision Carriage [...]

H P D e s k J e t a n d D e s k W r i t e r P r i n t e r s P r i n t e r R e p a i r F e e d b a c k I n f o r m a t i o n HP Printer Repair Sheet Note To print this form, select “Print” under the “File” menu. Company Information Company name: __________________________________________ Address: _____________________________________________[...]

MS Windows Printing Microsoft Windows 3.1 comes with printer drivers that work with HP DeskJet printers. However, the Microsoft Printer Drivers do not provide access to the many of the more advanced capabilities of HP DeskJet 600 printer. Only the HP ColorSmart Printer Driver software, part of the HP Printing System for Windows, takes advantage of [...]

Because the user can connect their printer to either an LPT or COM port, it is important to make sure the proper port was selected to avoid problems. The steps below identify how to select/change a printer port from the control panel. To select a port: 1 . Open the Printers control panel. 2. Click Connect . 3 . Select the port from the list. The de[...]

HP Printing System for Windows The HP Printing System for Windows includes: HP ColorSmart Printer Driver HP DeskJet Status Monitor HP DeskJet Utilities program group 14 TrueType Fonts Quick Tour (available during installation only) HP DeskJet Control Panel for DOS The HP DeskJet Status Monitor allows you to: Monitor a current print job Monitor the [...]

The DeskJet Utilities include: Online information about the HP DeskJet 600 printer. To access the online information: click Help in the ColorSmart dialog box or the ColorSmart Options dialog box, or double-click the HP DeskJet 600 Printer Information icon in the HP DeskJet Utilities program group in the Program Manager. Dr. DeskJet diagnostic progr[...]

Installing the Printer Driver The minimum system requirements to run the HP Printing System for Windows are: Windows version 3.1 An 80386 processor 2 MB of RAM to print in black or 4 MB of RAM to print in color 10 MB free hard disk space Before you install the printer software: 1 . Unpack the printer and set it up. 2 . Make sure the computer and th[...]

About the Printer Driver The HP ColorSmart Printer driver software provides access to all the capabilities of the HP DeskJet 600 printer, when used with a Windows application. The following options are available from the ColorSmart dialog box: Automatic or Manual printing Color or Grayscale printing Best, Normal, or EconoFast print quality Paper Ty[...]

Using the Printer Driver To use the ColorSmart Printer Driver with the HP DeskJet 600 printer from within a Windows application: 1. Choose Print (or Print Setup , depending on the application) from the File menu. 2 . Click the Setup button. To use the ColorSmart Printer Driver with the HP DeskJet 600 printer from the Windows Control Panel: 1. Doubl[...]

HP DeskJet 600 ColorSmart Dialog Box Options Option Description Orientation Portrait (tall) or landscape (wide). Print Quality Best (presentation quality), Normal (letter quality), or EconoFast (draft quality). Copies Set the number of copies to be printed. Click the Ordered Printing box to collate the printed pages of multiple copies. Paper Type T[...]

Optimizing Performance The print speed and overall performance of the HP DeskJet 600 printer can be affected by several things: The amount of RAM can determine how fast documents are sent to the printer. Increasing RAM can speed up this process as well as make the computer work more efficiently at other things besides printing. The printer driver u[...]

Using Online Help Two types of online help provide information about the printer software. Printer Software Help Type of help Provides How to access/where to find Context Sensitive Help Information about options in the dialog box when you click on certain parts of the screen. Available within the ColorSmart Printer Driver dialog box. Online Help Co[...]

DOS Printing Printer Drivers Available Since DOS applications are developed independently under different standards, each DOS application requires its own printer driver. Current software drivers for most HP DeskJet printers are available from the individual software manufacturers. A list of DOS software developer contact information is in the DOS [...]

DeskJet Control Panel for DOS The DeskJet Control Panel for DOS is software that replaces the front panel switches found on older printers. The Control Panel for DOS does not replace printer drivers; it must be used along with DOS software printer drivers. When there is no specific DeskJet 600 printer driver available for an application, the Contro[...]

To align the print cartridges: 1 . Type DJCP at the DOS prompt to open the stand-alone Control Panel for DOS. 2 . Select Align Print Cartridges and follow the on-screen instructions. Two Ways to Use the Control Panel The DOS Control Panel can run either as a stand-alone application or as a memory resident application. To run the DOS Control Panel a[...]

Memory Resident DOS Control Panel Whether stand-alone or memory resident, the DOS Control Panel allows the user to control or view the following: Pen Services (clean, prime, and align the pens) Print Quality Page Orientation Font Width (normal or compressed) Status Reports (limited in the resident DOS Control Panel) Context-Sensitive Help In additi[...]

OS/2 The HP ColorSmart printer driver for the HP DeskJet 600 printer can be accessed through OS/2 by using Windows 3.1 in OS/2.[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T h e P r i n t i n g S y s t e m The Printing System Printing systems contain hardware and software components which must work together properly before printing can take place. The printer driver provides the interface between the software applications that support printing, the computer’[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g H i n t s Troubleshooting Hints The table below describes DeskJet and DeskWriter printing system problems along with their causes and solutions. Note To save time diagnosing printing system problems, the Possible Cause column in the table below is given with the[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g H i n t s Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution Printer does not print. (Cont.) (Power light is on, the Form Feed light is off) The wrong printer is selected (MS Windows) Open the Printers dialog box in the MS Win[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g H i n t s Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution The printer does not print. (All lights are blinking) The printer-to- computer connection failed. 1. Switch off the printer, disconnect the printer cable, switch the[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g H i n t s Printing System Problems, Causes and Solutions (Cont.) Problem Possible Cause Solution The colors in the printout do not match the colors on the host computer’s monitor. The printer driver settings may not be correct for your monitor. Verify that you[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g P r i n t e r T r o u b l e s h o o t i n g H i n t s Printer Troubleshooting Hints Troubleshooting Tools The following table lists the tools needed for general printer maintenance. Recommended Troubleshooting Tools and Supplies Tool Purpose Tissue Print Cartridge Cleaning Operations. Lint -[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts Troubleshooting Flowcharts - Power-On Section R e t u rn f o r s e rv i c e . See " CSP200" c us tomer code. See " EX " and " E Z" See " CS P200" St ar t T ur n on the pr i nt[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts - Self-Test Section Run the pr i nting se lf - t e st . Does the s elf- tes t match the ex ampl e i n P r i nter Diagnos ti c Infor mati on? No Yes Is the pr i nt qual ity good? Yes See Print Q ual i ty P r obl ems [...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts - PC Connect Section No Yes No No No Yes Yes Yes F r om the Sel f - T es t S e ctio n C an s t andar d ASCII text be p r i n te d ( di r , e d i t) ? Pr i n t AS C II te xt? Re t u rn f o r se rv ic e . S e e “ C [...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g T r o u b l e s h o o t i n g F l o w c h a r t s Troubleshooting Flowcharts - Macintosh Connect Section M a c i nt o s h C o nne c t S e c t i o n F r om the Sel f - T es t S e ctio n Pr i n ts fr om a M ac i nt os h C om puter ? Yes Pr i nt ok? Re t u rn f o r S e rv i c e . S e e “ C KK[...]

P r i n t i n g S y s t e m T r o u b l e s h o o t i n g M a c I n t o s h T r o u b l e s h o o t i n g MacIntosh Troubleshooting Note HP periodically provides updates of the printer software. These updates may include enhancements that improve printer performance. Problems and Solutions Problem Solution Printer won’t print Open the Chooser and[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s HP DeskJet Printers Cable and Connector Information Recommended Interface Cables Host Interface HP Cable Part Number Cable Length Cable Connectors HP IEEE-1284 Compliant Cable C2950A 2 Meters DB-25 Male to 36-Pin Centronics Male HP IEEE-1284 Compliant Cable C295[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s IEEE-1284 Interface Connector 1 2 3 4 5 6 7 8 9 10 11 12 13 18 17 16 15 14 25 24 23 22 21 20 19 26 27 28 29 30 31 32 33 34 35 36 2162989 IEEE-1284 Interface Port (DOS/MS Windows) Pin Number Source Compatibilit y Mode Nibble Mode ECP Mode 1 Host nStrobe HostClk H[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s IEEE-1284 Interface Port (DOS/MS Windows) (Cont.) Pin Number Source Compatibility Mode Nibble Mode ECP Mode 16 Logic Gnd 17 Chassis Gnd 18 Peripheral Peripheral Logic High 19 Signal Ground (nStrobe) 20 Signal Ground (Data 1) 21 Signal Ground (Data 2) 22 Signal G[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s DOS I/O Interface Description The IEEE-1284 standard defines a signaling method for bi-directional parallel communications between hosts and printers or other peripheral devices. This standard provides improved performance and bi-directional (two-way) communicat[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k J e t P r i n t e r s Nibble Mode Nibble mode is a unidirectional mode of operation in which data moves from the printer to the host computer. HP DeskJet printers and most computer hosts can operate in nibble mode. Hosts can switch back and forth between compatibility and nibble mode[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k W r i t e r P r i n t e r s HP DeskWriter Printers Cable and Connector Information Recommended Interface Cables Cable Type HP Cable Part Number Apple Cable Part Number AppleTalk Network 92215N M2068 RS-422-A High-Speed Clocked Serial 92215S M0197 Interface Specifications HP DeskWrite[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k W r i t e r P r i n t e r s RS-422 Interface Connector (8-pin Mini-DIN) RS-422 Interface Port (AppleTalk) Pin Number Interface Pin Name Interface Pine Description 1 DTR Data Terminal Ready Output Handshake 2 N C No Connection in Printer (Do not connect to ground or any other pin) 3 T[...]

P r i n t e r I n t e r f a c e I n f o r m a t i o n H P D e s k W r i t e r P r i n t e r s Mac I/O Description HP DeskWriter printers detect and monitor which interface mode (serial or LocalTalk) is present, and automatically switch to the appropriate protocol. The printers determine if they are connected to a LocalTalk node by detecting the pre[...]