HP (Hewlett-Packard) C2M97UA manual

HP Pavilion 15 Sleekbook, HP Pavilion 15 Ultrabook, and HP Pavilion TouchSmart 15 Sleekbook Maintenance and Service Guide SUMMARY CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only be replaced by an authorized service provider . Accessing some internal parts ca n damage the computer or void your warran[...]

© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Co re, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Wi[...]

Safety warning notice WARNING! To reduce the possibility of heat-related in juries or of overheating the device, do not place the device directly on your la p or obstruct the device air vents. U se the device only on a hard, flat surface. Do not al low another hard surface, su ch as an adjoining o ptional printer, or a soft surface, such as pillows[...]

iv Safety warning notice[...]

Table of contents 1 Product description .......... ... ............... ........... ................ ........... ............... ............ ........... ... 1 2 External component identification .......... ............ .......... ............ ............ ............ .......... ....... 9 Right side ......... ......... ........... ........... .....[...]

Top cover .......... ............ ........... .......... ........... ............ ......... ............ ............ ......... ... 51 Power button board ........ ............ ......... ........... ........... ............ ........... ......... ........... ... 54 Hard drive ............. ................... ................ ...................... .[...]

39.6 (15. 6 in), Touch Smart display s pecificatio ns ......... ............ ........... .......... ........... .......... ....... 97 39.6 (15. 6 in), BrightVie w display spec ifications ...... ........... ............. ............ .............. ............. .. 98 Hard drive sp ecifications .................... ....................... ..........[...]

viii[...]

1 Product description Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt Produc t Name HP Pavilion Sleekbook 15 √√ √ HP Pavilion 15 Ultrabook √√ HP Pavilion TouchSmart 15 Sleekbook √√ Mosaic ID Ruby[...]

Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt 2nd Generation Intel Core i3 processors: Pentium 987 (1.5 GHz, 1333 MHz/2 MB L3 cache, dual core, 17 W) √ Pentium 997 (1.6 GHz, 1333 MHz/2 MB L3 cache, dual co[...]

Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt Display panel 39.6 cm (15.6 in), high-definition (HD), white light-emitting diode (WLE D), SVA BrightView (1366×768) display : ● Typical brightness: 200 cd/m [...]

Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt Supports up to 8 GB of system RAM in the following conf igurations: ● 8192 MB total sys tem memory (4096 MB × 2) (no support for 32 bit ope ratin g system s) [...]

Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt Supports 32 GB and 24 GB mSATA for use with computer models with Intel Core processors, with system memory up to 8 GB, Audio and video One digital microphone √[...]

Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt ● [Author note:]mango Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter, not supported on Ubuntu Linux, (select models only ) √?[...]

Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt ● RJ-45 (Ethernet, includes link and activity lights) √√ √ √ √ ● USB 3.0 (2 ports) √√ √ √ √ ● USB 2.0 (1 port) √√ √ √ √ Keybo[...]

Category Description Intel HM70 UMA Intel HM77 UMA Intel HM77 Discrete Internal graphics (UMA) computer model with TouchSma rt Switchable discrete graphics computer model with Touch Sma rt ● Ubuntu Linux √√ √ Serviceab ility End-user replac eable parts: ● Keyboard ● AC Adapter ● Battery √√ √ √ √ 8 Chapter 1 Produc t descript[...]

2 External component identification Right side Component Description (1) Power light ● White: The computer is on. ● Blinking white: The com puter is in the Sleep state, which is an energy-saving mode. The computer sh uts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an ene[...]

Component Description (6) RJ-45 (ne twork) jack lights [Author note:]Is this how the lights work? ● White—Computer is connec ted to a network. ● Blinking amber—Data is being transferred. NOTE: When both lights are off the computer is not connected to a network. (7) RJ-45 (network) jack Connects a network cable. (8) AC adapter light ● Whit[...]

Component Description (3) USB 2.0 port Connects an optional USB 2.0 device. (4) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. The jack does not support optional microphone-onl y devices. WARNING! To reduce the risk of pe rsonal injury, ad[...]

Component Description (4) Internal microphone Records sound. [Author note:] Does this platform have pro ximity sensors or IR emitters?. *The antennas are not visible from the outside of the comput er. For optimal transmission , keep the areas immediately around the antennas free from obstructio ns. For wireless regulatory n otices, see the section [...]

Top TouchPad Component Descriptio n (1) TouchPad light (not supported on Ubuntu Linux) ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off butto n (not supported on Ubuntu Linux) Turns the TouchPad on or off. (3) TouchPad zone Moves the on-screen p ointer and selects or activates items on the screen. (4) Left TouchPad b[...]

Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The compu ter shuts off power to the display and other unneeded comp onents. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amou[...]

Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the bu tton briefly to exit Hibernation. CAUTION: Pressing and holding the power butto[...]

Keys Component Description (1) esc key Displays system in formation when pressed in combination with the fn key (for Wi ndows computer models). (2) fn key [Author note:]Is this still true? Displays system in formation when pressed in combination with the esc key (for Windows computer models). [Author note:]have no information o n this key combo yet[...]

Component Description (6) num lock key Controls the function of th e integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (sel ected the factory) and the navigational function (indicat ed by the directional arrows on the keys). NOTE: The keypad function that is active when the computer is[...]

Component Descript ion (3) [Author note:]Verify the number of vents. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan st arts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycl e on and off during routine operation. (4) Battery release latch Releases the batter[...]

3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the co mputer serial number and model description provided on the service label. The serv ice label is l ocated on th e bottom of the computer. NOTE: Your label may look slightly diff erent from the illustr ation in this section. Ite m Descriptio n Func[...]

Computer major components Item Componen t Spare part number (1) 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightView TouchSmart slim display assembly 709171-001 20 Chapter 3 Illustra ted parts ca talog[...]

Item Componen t Spare part number 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightV iew display assembly. The display assembly is spared at th e subcom ponent level only. NOTE: For a full list of display spare parts, see Display assembly subcomponents on page 27 . (2) Key board , black finish (includes keyboard cable): ● For use in Canad[...]

Item Componen t Spare part number ● Ruby red (select models only) 701703-001 ● Winter blue (select models onl y) 709177-001 ● Sparkling black 701704-001 ● Sparkling black (for us e with TouchSmart models) 723303-001 (4) Power button board (includes cable) 701686-001 (5) Touch Pad button board 701685-001 (6) System board (in cludes replaceme[...]

Item Componen t Spare part number ● For FreeDOS 1.0 or Ubuntu Linux 701691-001 For use with computer m odels with HM70 chipsets and Pentium 997 processo rs: ● For Windows 8 Professional 703714-601 ● For Windows 8 Standard 703714-501 ● For FreeDOS 1.0 or Ubuntu Linux 703714-001 For use with computer m odels with HM77 chipsets and i5-3337U pr[...]

Item Componen t Spare part number ● For Windows 8 Standard 701702-501 ● For FreeDOS 1.0 or Ubuntu Linux 701702-001 For use with computer models wit h HM77 chipsets. i3-3217U processors, and 1 GB of dedicated video memory: ● For Windows 8 Professional 701699-601 ● For Windows 8 Standard 701699-501 ● For FreeDOS 1.0 or Ubuntu Linux 701699-0[...]

Item Componen t Spare part number ● For Windows 8 Standard 725070-501 ● For FreeDOS 1.0 or Ubuntu Linux 725070-001 (7) Memory modules (two, DDR 3-1600 MHz, PC3-12800): ● 8 GB 693374-005 ● 4 GB 641369-005 ● 2 GB 652972-005 (8) Heat sink (in cludes replacement thermal material): ● Heat sink for computer models with switchable discrete gra[...]

Item Componen t Spare part number ● [Author note:]mango Qualcomm Atheros AR9565 8 02.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use with computers with Intel processors, not supported on Ubuntu Linux, (select models only) 690019-005 ● [Author note:]Roma Ralink RT3290LE 802.11 b/ g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select m[...]

Display assembly subcomponents Item Componen t Spare part number (1) Displ ay bez el 701680-001 (2) Display Hinge K it (includes left and right display hinges and brackets) 701683-001 (3) 35.6 cm (15.6 in), HD, WLED, SVA BrightView display panel 701688-001 (4) Webcam/microphone module 707767-001 (5) Antenna Kit (inc ludes left and right wireless an[...]

Miscellaneous parts Component Spare part n umber AC adapter: ● 65 W RC V AC adapter 693715-001 ● 65 W RC non-smart AC adapter (For use in China and India) 707750-001 Power cord (3-pin, black, 1.83 m ): ● For use in Australia 490371-011 ● For use in Europe 490371-021 ● For use in India 490371-D61 ● For use in North America 490371-001 ●[...]

Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (black, 3-pin, 1.83 m) 490371-011 Power cord for use in Aust ralia (black, 3-pin, 1.83 m) 490371-021 Power cord for use in Europe (black, 3-pin, 1.83 m) 490371-031 Power cord for use in the United K ingdom and Singapore (black, 3-pin, 1.83 m)[...]

Spare part number Description 670290-005 [Autho r note:]jackson peak 1 Intel Centrino Wireless-N 2230 8 02.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for use with computer models with Intel process ors 675794-005 [Author no te:]marilyn Qualcomm Atheros AR9485 802.1 1 b/g/n 1×1 WiFi Adapter 676521-005 1 TB, 5400 rpm hard drive (9.5 m[...]

Spare part number Description 701684-001 Keyboard with black finish for u se in the United States (includes cable) 701684-031 Keyboard with black finish for u se in the United Kingdom (includes cable) 701684–041 Keyboard with black finish for use in Germany (includes cable) 701684-051 Keyboard with black finish for use in France (includes cable) [...]

Spare part number Description 701690-001 Speaker assembly (includes left and right speakers and cable) 701691-001 For use only with computer models equ ipped with UMA memory, HM70 chipset, a Pentium 987 processor and or FreeDOS 1.0 701691-501 For use only with computer models equ ipped with UMA memory, HM70 chipset, a Pentium 987 processor, and Win[...]

Spare part number Description 701702-601 For use only with computer models equ ipped with Discrete Graphics video memory, an HM77 chipset, an i5-3317U processor, 2 GB of dedicated video memory, and Windows 8 Profes sional 701703-001 Top cover, ruby red (includes TouchPad) 701704-001 Top cover, sparkling black (includes TouchPad) 701945-001 Hard Dri[...]

Spare part number Description 712798-601 Processor for use with computer models with HM77 ch ipsets. i3-2327U for use with Windows 8 Professional 712799-001 Processor for use with computer models with HM77 ch ipsets. i5-3337U processors, and 2 GB of dedicated video memory for FreeDOS 1.0 or Ubuntu Linux 712799-501 Processor for use with computer mo[...]

Spare part number Description 725069-501 Processor for use with UMA touch screen co mputer models with 6 30M chipsets I3-3227U processors, and 1 GB of dedicated video memory for Windo ws 8 Standard 725069-601 Processor for use with UMA touch screen co mputer models with 6 30M chipsets I3-3227U processors, and 1 GB of dedicated video memory for Wind[...]

4 Removal and replacement procedures CAUTION: The user-replaceable parts for this computer are: AC adapter Battery Keyboard For all parts that ar e not user-replaceable, only HP authorized service providers sh ould perform the removal an d replacement p rocedures de scribed here . Accessing the internal part could damage the computer or void the wa[...]

Cables must b e handled with extre me care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Ha ndle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by part[...]

CAUTION: To prevent damage to the computer when you are removing or instal ling internal components, observe these precaution s: Keep components in their e lectr ostatic-safe containers until you are ready to install them. Before touching an electr onic compone nt, discha rge static el ectr icity by using the guidelines described in this section. A[...]

Packaging and transporting guidelines Follow these grounding guidelines when packagin g and transporting equipment: ● To avoid hand co ntact, transport pr oducts in static-safe tube s, bags , or boxes. ● Protect ESD-sensitive part s and assemblies with co nductive or approved co ntainers or packaging. ● Keep ESD-sensitive parts in their conta[...]

Equipment guidelines Grounding equipment must include either a wrist st rap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a gr ounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To pro vide proper ground, wear a strap snugly ag ainst the sk[...]

Service label When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly diff erent from the illustr ation in this section. Item Description Function (1) Product name The name affixed [...]

Battery Description Spare part n umber 4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001 Before disass embling the computer, fo llow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet and then unpluggi[...]

2. Reset the battery release lock (2) to the locked position. Component re placement procedures 43[...]

Computer feet Description Spare part number Rubber Feet Ki t 697906-001 The computer feet are adhesive -backed rubber pads. There are 5 rubber feet that attac h to the base enclosure in the locat ions illustrated below. Display panel NOTE: These procedures are for replacing the disp lay panel for HP Pavilion Sleekbook and HP Pavilion Ultrabook mode[...]

Before removing the display panel, follow thes e steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 42 ). NOTE[...]

3. Remove the display bezel (4) . 4. Remove the four Phillips sc rews for the display panel. 5. Move the panel towa rd the keyboard (1) . NOTE: Support the display panel as you lean the panel forward. 6. Release the ad hesive support s trip (2) that secures the displa y panel cable connector to the display panel. 46 Chapter 4 Removal an d replaceme[...]

7. Disconnect the display panel cable (3) from the display panel, and then remove the panel (4) . Reverse this procedure to replace the panel. Keyboard NOTE: The keyboard spare part kit incl udes a keyboard cab le. Description Spare part number Black ke yboard: ● For use in Canada 701684-DB1 ● For use in France 701684-051 ● For use in Germany[...]

Description Spare part number ● For use in Thailand 701684-281 ● For use in Turkey 701684-141 ● For use in the United Kingdom 701684-031 ● For use in the United States 701684-001 ● For use in Italy 701684-061 ● For use in Greece 701684-151 ● For use in Hungary 701684-211 ● For use in Russia 70 1684-251 ● For use in Bulgaria 701684[...]

Remove the keyboard: 1. Remove the two Phillips sc rews that secure the keyboard to the computer. 2. Turn the computer right-side up with the fron t toward you. Open the display and stand the computer on its right side. Insert a thin tool th rough the keyboard access hole. (The keyboard icon indicates the keyboard access hole .) Push firmly on the [...]

3. Turn the computer right-side up with th e front toward you an d open th e display. 4. Gently slide your finger along the top edge of th e keyboard to re lease the keyboard clips. Lift up on the rear of the keyboard. 50 Chapter 4 Removal an d replacement procedures[...]

5. Tilt the keyboard forw ard (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cabl e is attached, and then disc onnect the keyboard cable (3) from the system board. 6. Remove the keyboard. Reverse this procedure to install the keyboard. Top cover NOTE: The top cover spare part kit includes the To u[...]

Before removing the top cover, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 42 ). 5. Remove[...]

2. Disconnect the power button cable (1) and t he TouchPad cable (2) . 3. Close the display and turn the computer upside down. 4. Remove the eight Philli ps screws from the bottom of the computer. 5. Turn the computer o ver and open th e display. Component re placement procedures 53[...]

6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2) . When replacing the top cover, be sure th at the Power button board and cable (see Powe r button board on page 54 ). are removed from th e defective top cover and installed on the replacement top cover. Reverse this procedure to install the top cover. Power b[...]

Remove the p ower button bo ard: 1. Turn the top cover upside down, with the front toward you. 2. Remove the Phillips screw (1) and tape that secure the powe r button board to the top cover. 3. Release the clips, lift the power button board (2) , and carefully slide the power button cable out from the guides (3) to remove the power button board. Re[...]

Hard drive NOTE: The hard drive spare part kit does not include th e ha rd drive cable, or hard drive bracket and screws. Description Spare part n umber 9.5 mm (0.37 in) × 6.35 cm (2. 50 in) SATA 1 TB, 5400 rpm 676521-005 750 GB, 7200 rpm 633252-005 750 GB, 5400 rpm 634250-005 640 GB, 5400 rpm 669300-005 500 GB, 7200 rpm 634925-005 500 GB, 5400 rp[...]

Remove the hard drive: 1. Disconnect the USB cable on top of the hard drive from the compu ter. NOTE: If it is necessary to rep lace the hard drive cable, see System board on page 63 . 2. Remove the two Phillips screws (1) . Lift the hard drive (2) to remove and disconnect the hard drive cable (3) . Component re placement procedures 57[...]

3. Remove the four Phillips scr ews (1) , and then remove the bracket (2) from the hard drive. To install a hard drive, re verse the removal procedure. 58 Chapter 4 Removal an d replacement procedures[...]

USB board/Audio jack Description Spare part n umber USB board (includes cable and audio-out/audio-in jack) 701687-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the USB board, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connecte[...]

WLAN module Description Spare part n umber Intel Centrino Wireless- N 2230 802.11 b /g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for use with comput ers with Intel processors 670290-005 Qualcomm Atheros AR94 85 802.11 b/g/n 1×1 WiFi Adapter 675794-005 [Author note:]mango Qualcomm Atheros AR9565 802.11 b/g/n 1 ×1 WiFi and Bluetooth 4.0 Co[...]

Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cab le is connected to the WLAN mod ule 1/Main terminal. The 2/white WLAN antenna cable is connect ed to the WLAN modu le 2/Aux terminal. 2. Remove the Phillips screw (2) that secures the WLAN module to the system [...]

3. Remove the WLAN module by pulling the mo dule away from the slot at an angle (3) . NOTE: The WLAN module is designed with a no tc h to prevent incorrect install ation into the WLAN module so cket. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on th e antenna connector[...]

System board NOTE: The system boar d Thermal Mater ial Kit, part number 6 80571-001 , includes r eplacement thermal paste an d pads. Description Spare part n umber For use with computer models with Intel processors an d UMA graphics : For use with computer models with HM77 chipsets and i5-3317U processors: ● For Windows 8 Professional 701694-601 [...]

Description Spare part n umber ● For FreeDOS 1.0 or Ubuntu Linux 712795-001 For use with computer models with HM 77 chipsets and i3-2377M processors: ● For Windows 8 Professional 701697-601 ● For Windows 8 Standard 701697-501 ● For FreeDOS 1.0 or Ubuntu Linux 701697-001 For use with computer models with HM70 chipsets and Pentium 2117U proce[...]

Description Spare part n umber For use with computer models with HM77 chipsets. i3-3217U processo rs, and 1 GB of dedicated video memory: ● For Windows 8 Professional 701699-601 ● For Windows 8 Standard 701699-501 ● For FreeDOS 1.0 or Ubuntu Linux 701699-001 For use with computer models with HM77 chipsets. i3-3227U processo rs, and 1 GB of de[...]

Before removing the sys tem board, follow t hese steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 42 ). 5. R[...]

NOTE: The heat sink on your system board may ap pear different from the heat sink shown. 1. Disconnect the following cables from the system board: (1) Display panel cable (2) Speaker cable (3) Fan power connector 2. Remove the power connect or bracket Phill ips screw (1) and remove the power connector bracket (2) . 3. Remove the two Phillips screws[...]

5. Remove the system bo ard by sliding it up a nd to the left at a n angle (2) . 6. Disconnect the power connector cable (3) . 7. Remove the hard drive cable: a. Turn the system board upside do wn, with t he front toward you. b. Disconnect the hard drive cable from the system board. Reverse this procedure to ins tall the system board. 68 Chapter 4 [...]

Memory module WARNING! To reduc e the risk of e lectric shock and damage to the equipment, unplug the power cord and remove all batteries befo re installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you a re discharged of stat ic electricity by touching a gr[...]

3. Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module , hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after remova l, place it in an electrostatic-safe container. To replace the memory module: 1. [...]

2. Press down on the left and righ t sides of the memory module (2) until the side retention clips snap back into place. 3. Reverse the previous removal steps to replace the following items: ● System board ● WLAN ● USB board ● Hard drive ● Top cover ● Keyboard ● Battery ● Any external devices and the AC adapter Component re placemen[...]

RTC battery Description Spare part n umber RTC battery 697917-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from th[...]

Reverse this procedure to install the RTC battery. Component re placement procedures 73[...]

mSATA solid-state drive Description Spare part n umber mSATA solid-state drive, 32 GB drive (for use with computers with Intel Core processors, not supported on Ubuntu Linux) 698524-001 mSATA solid-state drive, 24 GB drive (for use with computers with Intel Core processors, not supported on Ubuntu Linux) 717579-001 IMPORTANT: Make special note of e[...]

2. Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2) . NOTE: The drive tilts up to remove . The drive also ha s a notch that you line up to ensure it is installed correctly. Reverse this procedure to install the mSAT A drive onto a replacement system board. Component re placement procedures 75[...]

PCH heat sink Description Spare part n umber PCH heat sink 699248-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the PCH heat sink, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power f[...]

Reverse this procedure to install the PCH heat sink o nto a replacement system board. Heat sink Description Spare part n umber UMA graphics heat sink 697915-001 Switchable discrete graphics heat sink 697916-001 Thermal material 680571-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. B[...]

2. Remove the heat sink. If you have an UMA graphics heat sink, go to step c. a. Loosen all of the captive screws (1) and (2) and then lift the s witchable dis crete graphics heat sink (3) from the system board. CAUTION: To prevent damage to the cooling tube s, do not lift the assembly by the cooling tubes. The tubes bend easily. 78 Chapter 4 Remov[...]

b. Thoroughly clean the thermal connections (1), (3) on the syst em board and the heat sink (2), (4) before replacing a heat sink onto a system board. Continue to step 3. c. Loosen the captive screws (1) and lift the UMA graphics he at sink (2) from the system board. d. Thoroughly clean the thermal connections (1) on the system board and the heat s[...]

Fan Description Spare part n umber Fan 697914-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the fan, follow these steps: 1. Shut down the computer. 2. Disconnect all external device s connected to the computer. 3. Disconnect the power from the computer by firs t unp[...]

Reverse this procedure to install th e cooling fan in the base enclosure. Speaker assembly Description Spare part n umber Speaker assembly 701690-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tion during removal and replacement. Before removing the speaker assembly, follow these steps: 1. Shut down the computer. 2. Di[...]

▲ Gently release the wires (1) routed along the top of the base en closure and lift both pieces of the speaker assembly (2) . Reverse this procedure to install the speaker as sembly on the base enclos ure. RJ-45 cover Description Spare part n umber RJ-45 cover 703075-001 IMPORTANT: Make special note of each screw and scre w lock size and loca tio[...]

Remove the RJ-45 cover: 1. Remove the Phillips M screw (1) for the RJ-45 cover. 2. Lift the RJ-45 asse mbly (2) to remove it from the base enclosure. Reverse these procedures to re place the RJ-45 assembly. Display Assembly Description Spare part n umber 39.6 cm (15.0 in), hig h definition (HD), WLED, SV A BrightView TouchSmart slim display assembl[...]

10. Remove the WLAN (see WLAN module on page 60 ). 11. Remove the system bo ard (se e Syste m boar d on page 63 ). Remove the display assembly. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to th e display assembly and ot her comput er components. ▲ Remove th[...]

Description Spare part n umber ● Ruby red 701677-001 ● Sparkling black 701678-001 ● Winter blue 709169-001 Display Hinge Kit (includes left and right display hinges and brackets) 701683-001 Webcam/microphone module 70776 7-001 1. If it is necessary to replac e the webcam/microphone module: a. Detach and release the webcam/microphone modu le a[...]

2. Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the display brackets (3 ) to remove them. 3. If it is necessary to re place the displ ay panel cable: a. Gently remove the cable from the routing clips (1) . b. Detach and release the WLAN module (the WLAN mod ule is attached to the display enclosure with d[...]

4. If it is necessary to re place the wirele ss antenna cabl es and transceive rs: a. Release the wireless antenna cables from the clip s (1) built into the display enclosure. b. Release the wireless antenna transceivers (2) from the display enclosure. (The wirel ess antenna transceivers are attached to the display enclosure with d ouble-sided tape[...]

10. Remove the system bo ard (se e Syste m boar d on page 63 ). 11. Remove the display assembly (see Display panel on page 44 ). Remove the power connector: NOTE: The power connector screw and bracket were removed during the process to remove the system boar d. 1. Release the powe r connector (1) . 2. Lift out the power connector (2) to remove it f[...]

5 Using Windows 8 Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Outp u t System (BIOS), controls communication between all the inp ut and output devices on the s ystem (such as d isk drives, display, keyboard, mouse, and printer). Setup U tility (BIOS) includes settings for the types of devices installed, the startup seq[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to t he comput er or an unsuccessful ins tallation, download and install a BIOS update only when the computer is connected to reliable e xternal power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional do[...]

Using System Diagnostics System Diagnostics allows you to run diag nostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and the n press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If yo[...]

6 Using Ubuntu Linux Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Outp u t System (BIOS), controls communication between all the inp ut and output devices on the s ystem (such as d isk drives, display, keyboard, mouse, and printer). Setup U tility includes settings for the typ es of peripheral s installed, the star tup [...]

● To close a text box or return to the menu display, press esc . ● To display additional navigation and selection information while Setup Utility is open, press f1 . Displaying system info rmation 1. Start Setup Utility . 2. Select the Main menu. System information such as th e system time and date, and iden tification information about the com[...]

Determining the BIOS version To determine whe ther available BIOS updates co ntain later BIOS versions than those cur rently instal led on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS ) can be displayed by using Setup Utility. 1. Start Setup Utili[...]

Using System Diagnostics System Diagnostics allows you to run diag nostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the comput er. While the “Press the ESC key for St artup Menu” m essage is displayed in the lower-left corner of the screen, press esc . When the Startu[...]

7 Specifications Computer specifications Metric U.S. Dimensions: Width 38.57 cm 15.18 in Depth 25.9 cm 10.19 in Height (front to back) .207 cm to .207 cm .081 in to .081 in Weight: 2.08 kg 4.6 lbs Input power Operating voltage and current 19.5 V dc @ 3.33 A – 65 W Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonope[...]

39.6 (15.6 in), TouchSmart display specifications Metric U.S. Dimensions Width 38.5 cm 15.18 in Height 21 cm 7.72 in Diagonal 39.8 cm 15.67 in Number of colo rs Up to 16.8 million Contrast ra tio 200:1 (typical) Bright ness 200 nits (typical) Backlight WLED Total power consumption 3.46 W (max) Viewing angle ±65° horizontal, +50° vertical (typica[...]

39.6 (15.6 in), BrightView display specifications [Author note:]need verificati on that TouchSmar t display specs are the same. Metric U.S. Dimensions Width 38.5 cm 15.18 in Height 21 cm 7.72 in Diagonal 39.8 cm 15.67 in Number of colo rs 262K (6 bit) Contrast ra tio 500:1 (typical) Bright ness 200 cd/m 2 (nits) (ty pical) Backlight WLED Total powe[...]

1 TB* 750 GB* 640 GB* 500 GB * 320 GB* Disk rotational speed 5400 rpm 7200 and 5400 rpm 5400 rpm 7200 and 5400 rpm 5400 rpm Operating temperature 5°C to 55°C (41°F to 131° F) *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightl y. NOTE: Certain restrictions and exclusion[...]

8 Windows 8 Backing up, restoring, and recovering Your computer includes tools provided by HP an d the operating system to help you safeguard your information and retrieve it if you ever need to. Th ese tools will help yo u retu rn your computer to a proper working state or even back to the or iginal factory state, all with simple steps. This chapt[...]

See Creating HP Recovery media on page 101 . 2. As you add hardware and software programs, c reate system restore points. A system restore point is a snapshot of cer tain hard drive c ontents save d by Window s System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows create[...]

● The creation proces s can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you ca n exit the program before you ha ve finish ed creating all of the recovery DVDs. HP Recovery Manager will finish burning the curre nt DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and t he r[...]

For more in formation, see Recovering using HP Recovery Manager on page 105 . ● If you want to recover the computer's original fa ctory partitionin g and content, you can choose the System Recove ry option from the HP Re covery media. For more information, see Recovering using HP Recovery Manager on page 105 . ● If you have replaced the ha[...]

Using Windows Refresh for quick and easy recovery When your computer is not working pr operly and yo u need to regain system stability, the Windows Refresh option allows you to start fr esh and keep wh at is important to you. IMPORTANT: Refresh removes any traditional applications th at were not originally installed on the system at the factory. NO[...]

To use the Start screen: 1. On the Start screen, point to the far-right upper or lower corner of the screen to display the charms. 2. Click Settings . 3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove eve rything and reinstall Windows , select Get started , and[...]

To start HP Recovery Manager fr om the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f1 1 as you press the power button. 2. Select Troubleshoot from the b oot options menu. 3. Select HP Recovery Manager , and follow the on -screen instructions. Using HP Recovery media to recover You can use HP Recovery medi[...]

IMPORTANT: Removing the HP Recovery partition mean s you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. Crea te HP Recovery media before re moving the Recovery p artition to ensure you have reco very options; see Creating HP Recovery medi[...]

9 Ubuntu Linux Backing up, restoring, and recovering Recovery after a system failure is as good as your most recent ba ckup. As you add new software and data files, you should continue to back up your system on a regula r basis to maintain a reasonably current back up. Performing a system recovery The Deja Dup Restore Tool allows you to repair or r[...]

on the drivers and software installed on your co mputer, you may need slightly more than 8 GB of space. HP recommends that you use a 16 GB device or above for best results. IMPORTANT: Remember to ins ert your USB device into the USB port on the computer before starting this procedure. To create the restore image: 1. Click the System me nu icon at t[...]

NOTE: Before you back up your in formation, be sure you have designated a location to save the backup files. 1. Click the System me nu icon at the far right of the top panel, and then click System Settings > Backup icon. 2. Select Folders from the panel on the left si de of the window, and beneath Folders to back up , select the fold ers to back[...]

10 Power cord set requirements The wide-range input feature of the computer permit s it to operate fr om any line voltage fr om 100 to 120 V ac, or from 220 to 240 V a c. The 3-conductor power cord set in cluded with the computer me ets the require ments for use in the country or region where the equipment is purchased. Power cord sets for use in o[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DE MKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand [...]

Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Powe r cord set fittings (appliance coupler and wall plug) must bear the certification mark of th e agen cy responsible for evaluation in the count ry or region where it will be used. 2. Th[...]

11 Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the loca l laws and regulations in your area for battery disposal. HP encourages customers to recy cle used electronic hardware, HP original print cartrid ges, and rechargeable batteries. For more information about re[...]

Index A AC adapter 10 spare part number 28, 30, 33 action keys identifying 16 antenna removal 87 spare part number 27, 30, 87 Antenna Kit spare part number 27, 84, 87 audio, product description 5 audio-in (microphone) jack 11 removal 59 audio-out (headphone) jack 11 removal 59 B back cover spare part numbers 30, 33 back up personal files 101 backup[...]

spare part numbers 25, 29, 30, 56 specifications 98 hard drive cable removal 68 Hard Drive Hardware Kit spare part number 25, 33, 56 hard drive light 9 HDMI port, identifying 9 heat sink removal 77 spare part numbers 25, 30, 77 hinge spare part number 27, 30, 85 HP Recovery Manager 105 correcti ng boot proble ms 106 starting 106 HP Recovery media c[...]

keyboard 7 memory module 3 microphone 5 operating system 7 pointing device 7 ports 6 power requirements 7 processor s 1 product name 1 security 7 serviceability 8 video 5 wireless 5 product name 1 R recovery 102, 104 discs 101, 106 HP Recovery Manager 105 media 106 starting 106 supported discs 101 system 105 USB flash drive 106 using HP Recovery me[...]

webcam/microphone module removal 85 spare part number 27, 33, 85 Windows backup 1 01 File History 101, 102 Refresh 102, 104 reinstall 102, 104 remove everything and reinstall option 104 reset 104 restoring files 102 system restore point 101, 102 Windows applications key, identif ying 16 Windows key, identifying 16 wireless antenna removal 87 spare [...]