HP (Hewlett-Packard) ColorPro CAD manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP (Hewlett-Packard) ColorPro CAD. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP (Hewlett-Packard) ColorPro CAD o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP (Hewlett-Packard) ColorPro CAD se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP (Hewlett-Packard) ColorPro CAD, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones HP (Hewlett-Packard) ColorPro CAD debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP (Hewlett-Packard) ColorPro CAD
- nombre de fabricante y año de fabricación del dispositivo HP (Hewlett-Packard) ColorPro CAD
- condiciones de uso, configuración y mantenimiento del dispositivo HP (Hewlett-Packard) ColorPro CAD
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP (Hewlett-Packard) ColorPro CAD no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP (Hewlett-Packard) ColorPro CAD y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP (Hewlett-Packard) en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP (Hewlett-Packard) ColorPro CAD, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP (Hewlett-Packard) ColorPro CAD, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP (Hewlett-Packard) ColorPro CAD. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Servi ce Manu al HP DesignJet ColorPr o CAD HP DesignJet ColorPr o GA www.GovTechMedia.com[...]

  • Página 2

    T echnic al Marke ting, Barce lo na Division, Hewlet t-Packard Espanol a, S.A. A vda. Grael ls , 501 08190 Sant Cugat del V all es Spain For HP I nt ern al Use Onl y ©Copyright Hewlett-Packard Co m pa n y 199 9 Thi s doc umen t con tains prop rietary in forma tion th a t is pr otec ted b y c opy rig ht. All ri gh ts are re se rve d. No part o f th[...]

  • Página 3

    1 Servic e Manual HP DesignJet ColorPr o CAD HP DesignJet ColorPr o GA www.GovTechMedia.com[...]

  • Página 4

    2 HP De s i gnJets Co lorPro CAD and GA Print ers Service Manua l Using this Manual Purpose This Service Ma nual contains information necessar y to t est, cal ibrate and servi ce: HP Desi gnJet ColorPro CAD Pr i nter (Model C7777A) HP Desi gnJet ColorPro GA Pr inter (Model C7778A) For information about using these printers, refer to the correspondi[...]

  • Página 5

    Table of Co nten ts 3 HP DesignJets Col orPro CAD and GA Printe rs Se rvic e Ma n ual T able of Contents 1 Chapt er 1 - Product Informat ion Chapter 2 - Oper a ting O verview Ch apte r 3 - Loadi ng Pa per an d paper Be ha vio ur Chapt er 4 - Install /Uni ns tall printer Softwa r e Chapter 5 - Mai n tenance and Ink Chapt er 6 - Functiona l Overview [...]

  • Página 6

    Tabl e of Cont ents 4 HP De s i gnJets Co lorPro CAD and GA Print ers Service Manua l www.GovTechMedia.com[...]

  • Página 7

    Produc t Inf or m at i on 1-1 Chapt er 1 Produc t I nform ation Technology U pda te M odu lar Ink Delivery System A m odu lar in k de livery s yste m is the separat ion of ink cart r i dge s and printheads in t o i n di vi du al , si n gl e- col or c om pon en ts. Tra d i ti on al i nkj e t pr i n ter s us e on e b l a ck an d on e t ri - co l o r [...]

  • Página 8

    Pr oduct Inf or m a t i on 1-2 Technology U pda te How It Wor ks By sep arat in g t he ink cart r i dge f ro m the pr intheads, a modu l ar ink deli ver y syste m allows t he in k supp ly t o r em a in in a per mane nt, fi xed pos it ion. The pr intheads rema in att ach ed to the carr i age and m o ve back and f o rth, deli ver ing ink to the page [...]

  • Página 9

    Produc t Inf or m at i on 1-3 Technology U pda te The B e n efit s Cuts up to 30 pe rcent off t h e pr in t in g co st s o f other m ethods Mo dular des ign means o nl y t he co mponent t hat is no l o nger use ful is replaced. Longer- life pr in t heads and hi gher -capac i t y i nk cartr i dges means l e ss f r equent rep l aceme n t . Achieves c[...]

  • Página 10

    Pr oduct Inf or m a t i on 1-4 Sp ec if i ca ti ons Data Sh ee t Pri nt Met hod Plain paper d r op on -dema nd t hermal inkjet prin ting . Print S peed 1 Bl a ck Bl ack Text Econo fast Mode Normal Mode Be st Mode Letter / A4 11.0 ppm 9.0 ppm 7.5 ppm 11x17 / A3 7.0 ppm 5.0 ppm 4.5 ppm Col or Hi ghli g ht s Econo fast Mode Normal Mode Be st Mode Mi x[...]

  • Página 11

    Produc t Inf or m at i on 1-5 Con nectivit y /Netw ork Manag eme nt HP Desi g n J et ColorPro CAD Ne t wo rk-capa ble prin t er fo r DOS and Window s envi r onments Enhan c ed HP PCL 3e W indow s Dr ive r S upport for Window s NT 4.0, Window s 3.1x/95/98 Centronics paralle l, IEEE 1284 com pliant On e n et w or k i nt er f a c e sl ot a c c ep t s [...]

  • Página 12

    Pr oduct Inf or m a t i on 1-6 Pa per Size Handlin g Minim u m W idth: 76.2 m m (4 in.) x 127 .0 mm (6 in .) Maxim um Wid t h: 330.2 mm (13in .) x 482.6 m m (19 in.) Maxim um Print Wi dt h 320 mm (12. 61 in . ) x 470 mm (18.49 i n.) on 13 in. x 19 in . medi a Reco mme nd ed Me dia Wei g ht A ll in put paths h andle the following pape r weigh ts wit[...]

  • Página 13

    Produc t Inf or m at i on 1-7 Di m e nsio ns Wit h paper tr a y clo s ed 685 mm (26. 97in.) W x 610 mm (24.02in .) D x 337 m m (13.27in.) H Wi t h pa per tray ful ly e xtended 685 mm (26. 97in.) W x 745 mm (29.33in .) D x 337 m m (13.27in.) H D es k S p a c e R e qu i r ed 685 mm (26. 97 in . ) W x 532 mm (20.94 in.) D Wei g ht 26.5 k g ( 58. 48 lb[...]

  • Página 14

    Pr oduct Inf or m a t i on 1-8 Sp ec if i ca ti ons Cable Sp ecificat i ons 1284-B Connector Pin Assignm ents The pin numbers an d t heir assigned signal names f o r t he 1284-B c o nnecto r s are giv en be low . Note The abbrev iat i o ns used in the "So urce" column: H = host ; P = printer; Bi-Di = bi -d irect ional P IN #S OURCE C OMPA[...]

  • Página 15

    Produc t Inf or m at i on 1-9 30 Sig nal G rou nd ( nAut oFd , nS el e ct In, nInit ) 31 H nIn it nIn it nIn it nR evers eR eques t nInit 32 P nF ault nD a t aA vail nD a t aA vail nP e r iphR eq uest Us e r D e f ined 2 3 3 No t De fine d 3 4 No t De fine d 3 5 No t De fine d 36 H nS el ectI n 12 84 Ac ti ve 1284 A c ti ve 12 84 Ac ti ve nA Str b [...]

  • Página 16

    Pr oduct Inf or m a t i on 1-10 Sp ec if i ca ti ons Centr onics Parallel Pinout Inf o rmation P IN N UM BE R P IN ID D ES CRIPTION 1S t r o b e 1 A low puls e c aus es th e pri nt er to r ead on e byt e of d ata 2 - 9 D at a 0 - D at e 7 T hes e pins ar e th e dat a lin es. D at a 0 is th e leas t signif ic ant bit (LS B) 10 Ac kn ow l ed g e T he[...]

  • Página 17

    Pr od uc t In f orm a t i on1- 11 Sp ec if i ca ti ons The Cent r o ni cs Parall e l Ca bl e has only 8 data li ne s , 5 s t a t us l ines, 4 ground li nes and gro und c o nnect i o ns bet ween the host P C and t he peri p her a l . Each o f t he s ig na l l ines has a co rrespo nding bi t po s i t i o n in a me m o r y address (reg ister ) in the [...]

  • Página 18

    Pr oduct Inf or m a t i on 1-12 Sp ec if i ca ti ons IEEE 1284 Pinout Info r mation Any s t an dard I E E E 1284 com p liant pr inter cabl e w ill wo rk wi t h t he pr in t er. The custo m er can or der the HP IEEE 124 C o m p liant Parallel In t er face Cable C2950A (2 me t ers) or C2951A (3 me t ers). P IN N UM BE R P IN ID D ES CRIPTION 1 H o s [...]

  • Página 19

    Pr od uc t In f orm a t i on1- 13 32 nPerip hR eq u est Duri ng ECP m od e th e peri ph er al m ay dri ve th is pi n low t o req u est com munic ati ons with th e h o st . T his r equest mer ely “hints” to th e h o st; the host has ult im at e c ontr ol ov er th e trans f er dir ec t i on. T his sig n al pr ovi d es a mech anis m f or p eer- to[...]

  • Página 20

    Pr oduct Inf or m a t i on 1-14 Sp ec if i ca ti ons Reliab il ity Specification s Categor y Specifications Prin t er Usage Up to 12 , 000 pages / m o nth Mechanism Life 150, 000 A si ze page s / 5 y ears www.GovTechMedia.com[...]

  • Página 21

    Pr od uc t In f orm a t i on1- 15 Sp ec if i ca ti ons Interface Sp ecification s Categor y Specifications Int er face Spec ificat ion Centroni cs parall el , IEEE 1284 Com p liant w ith 1284-B recept acle (ECP) 64KB buffer si ze www.GovTechMedia.com[...]

  • Página 22

    Pr oduct Inf or m a t i on 1-16 Sp ec if i ca ti ons Physical Dime nsions Wi t h paper t r ay cl o sed ( W x D x H) 27.0 x 24.0 x 13.3 in ches 685 x 610 x 337 m m Wi t h paper t r ay f u l ly extended ( W x D x H) 27.0 x 29.3 x 13.3 in ches 685 x 745 x 337 m m W e ight 26.5 kg (58.48 l b.) without pri ntheads and ink cartr idges 27.0 kg (59.52 l b.[...]

  • Página 23

    Pr od uc t In f orm a t i on1- 17 Sp ec if i ca ti ons Pack ag ing Dimension s S pecification s 792 mm (31.3 in . ) W x 731 m m (28.8 in .) D x 457 mm (18.0 in . ) H www.GovTechMedia.com[...]

  • Página 24

    Pr oduct Inf or m a t i on 1-18 Sp ec if i ca ti ons Electri cal Specifications Category Specification Input Vol tage 100 to 240 Vac ( ± 10%) Fr equency 50/60 Hz ( ± 3 Hz) Int erf ace Specificati on C e nt ro ni c s para l lel , IE EE 1284 Co m p li a nt w i th 1284-B r ecept acl e (E CP ) Pow e r C onsumption Idl e Pri nt i n g 4.4 watts 35 watt[...]

  • Página 25

    Pr od uc t In f orm a t i on1- 19 Sp ec if i ca ti ons Environmental Speci f icat i ons Categor y Specifications Tem pe r atu r e Operat in g Storage cond i t ion Reco mm e nded oper ating 5 ° C to 40 ° C (41 ° F to 104 ° F) -40 ° C to 60 ° C (-40 ° F to 140 ° F) 15 ° C to 35 ° C (59 ° F to 95 ° F) Humidity Operat in g Storage cond i t [...]

  • Página 26

    Pr oduct Inf or m a t i on 1-20 Sp ec if i ca ti ons Pr oduc t Cer tif icati ons Safe ty Certif i cations EMI Cer tifications CCIB (Chi na) C TICK (A ust r a lia an d New Zealand) CSA (Canada) VCCI ( Japan) NOM1 (Mexico) CE ( E uropean Uni o n) PSB (Si n gapore) GOST (R ussi a) TUV-G S (G e rm any) B m ark (Po l a n d) UL (USA) GOST ( Russia) SABS [...]

  • Página 27

    Pr od uc t In f orm a t i on1- 21 Sp ec if i ca ti ons Medi a S iz es Su ppor ted The fo ll ow ing are the m ed ia sizes suppor t ed by t he printer. Gener al type Siz es (mm ) Siz es (inch) Remark s Tray 1 (I nput / Output Tr ay) Post Card 100x 148 3. 94x5.83 Mi nimum S ize Including all media sizes in T r a y 2 (Upper Tray) / Tray 3 ( Lo wer Tray[...]

  • Página 28

    Pr oduct Inf or m a t i on 1-22 Sp ec if i ca ti ons Rec omme nded M edia We ig ht Pap er 60 to 135 g/m 2 (16 to 36 l b. Bond) Car d stock 110 to 200 g/m 2 (110 lb. Index ) (up to 0.012 i n. or 0.3 mm t hickness for strai g ht paper path) www.GovTechMedia.com[...]

  • Página 29

    Pr od uc t In f orm a t i on1- 23 Sp ec if i ca ti ons Pape r Ha n dli ng Media Type Capacity (P ages) Tray 1 (I nput / Output Tr ay) Sheets 1 0 Cards 4 Tray 2 (Upper Tr ay) Sheets 150 Cards 6 0 Tray 2 (Upper Tr ay) Sheets 250 Rear Manual F eed All me d ia sizes f ro m 4x 6 inches (101. 6x 152. 4mm ) to 13x19 in ches (330.2x482.6 mm ) a nd m a ximu[...]

  • Página 30

    Pr oduct Inf or m a t i on 1-24 Sp ec if i ca ti ons Printa ble Area The t abl e a s fo ll o w s w ill s ho w t he m ini mu m marg in o f each med ia t y pe ( po rt r ai t ori entati on) f o r the HP De si gnJet C ol orPro Seri e s Prin ter. P lease not e that t he prin t able area is s ma l ler t han t hat of HP LaserJet s. Ho wever in t h e HP De[...]

  • Página 31

    Pr od uc t In f orm a t i on1- 25 Sp ec if i ca ti ons M edia M argin s (in portrait o rie ntation) Mar gin s Media Type Lef t Right Top B ottom Com ment s US L etter 8.5 x 11 i n. 215.9 x 279.4 m m 0.25 i n. 6.4 mm . 0.25 in . 6.4 mm . 0. 12 in. 3.0 mm . 0. 50 in. 12.7 mm . Tabl oid / Ledge r 11 x 17 i n . 279.4 x 431.8 m m 0.20 i n. 5.1 mm . 0.20[...]

  • Página 32

    Pr oduct Inf or m a t i on 1-26 A6 Car d 4.13 x 5.83 105.0 x 148.0 0.12 in . 3.1 mm . 0.12 in . 3.1 mm . 0. 12 in. 3.0 mm . 0. 50 in. 12.7 mm . Hagaki Car d 3.94 x 5.83 100.0 x 148.0 0.12 in . 3.1 mm . 0.12 in . 3.1 mm . 0. 12 in. 3.0 mm . 0. 50 in. 12.7 mm . Super B 13.00 x 19.00 330.2 x 482.6 0.20 in . 5.1 mm . 0.20 in . 5.1 mm . 0. 12 in. 3.0 mm[...]

  • Página 33

    Pr od uc t In f orm a t i on1- 27 Sp ec if i ca ti ons Hewlett-Pack ard I nk Cartridge Specification s Category Specification Type Pl ai n p ape r d r op on -d em an d th e rm al in kj e t pri n t i n g Printhead Nozzles 304 black, 912 c o lor (304 per col o r pr inthead) Black Res o lution Up to 600x600 dpi Color Res o lution Photo REt II f or pho[...]

  • Página 34

    Pr oduct Inf or m a t i on 1-28 Sp ec if i ca ti ons Syst em Requirem e nt The fo ll o w ing CPUs and mem o r y are r equ i red : Minim u m: Windows 3.1x: 486DX-66, 8 Mb RAM Windows 95/98: 486DX-100, 8 Mb RAM Windows NT 4.0/5.0: 486DX-66, 16 M b RAM Macin t o sh S yste m 7. 5. 3 or l ater: 68040 – 8 Mb RA M Reco m mended: Wi ndo ws 3.1x : Pent i [...]

  • Página 35

    Pr od uc t In f orm a t i on1- 29 Product Overvie w Pr i nt er Ex te rn al V i ew M odel a n d Ser i al N umber The ser ial number o f t he HP DesignJet ColorP ro S eries Pr inters can be found on the labels at t he b ack o f each printer and at the top of t he m a in case (co n cea led by t he t o p co ver). T he fi gur e below s how s how t he se[...]

  • Página 36

    Pr oduct Inf or m a t i on 1-30 Supplies a nd Acce s sorie s P r od uc t S t r u c t ur e The f o ll ow ing i t e m s will b e s hipped i n the box: Bas ic s Pri nter Ex t en ded Tray Cove r (a) Dr ive r Ki t Starte r CD (b ) HP Jet Direct CD ( HP DesignJet ColorP ro GA pr int e r o n ly )( b) User’s Guide (d) Har dcopy K it Setup Poste r (c) Get[...]

  • Página 37

    Pr od uc t In f orm a t i on1- 31 Supplies a nd Acce s sorie s Power Co rd US 8120-6805 #A B B, #ABM, #AC4, #AK Y, # A 2L, #ABA Europe 8120-6802 #ABS, #AKB, #ACB, #A BT, #AKC, #ACT, #AB7, # ABB, #ARG, # ARP, #A KY A u strali a 8120-6803 #ABG, #AKY S in gapo re / Mal aysia 8120-6809 #AB4 SA 8120-6808 #ACQ UK 8120-6801 #ABU www.GovTechMedia.com[...]

  • Página 38

    Pr oduct Inf or m a t i on 1-32 Supplies a nd Acce s sorie s Network I n terface Th e f ol l owi ng ca rd s h av e b ee n tes te d w i th th e HP D esi gn Jet C ol orPr o S e ri es P r i n te rs . Jet D i rect MIO print ser ver car d (Bundled wi t h HP HP Desi g nJet Co lorP ro GA) J4100A Et h ernet RJ-45 (10/100 b ase-TX) BNC J2556B Ethern et RJ-4[...]

  • Página 39

    Pr od uc t In f orm a t i on1- 33 Supplies a nd Acce s sorie s Print Cart ridge No. 10 Cy an Ink C art ri dg e C4841A No . 10 Magen t a Ink C artr idge C4842A No . 10 Yell o w Ink Cartridge C 4843A No . 10 Hi Capaci t y B lack In k Cart r i dge C4844A No. 10 Cy an Pen C4801A No . 10 Magen t a Pen C4802A No . 10 Yell o w Pen C4803A No. 10 Bl ack Pen[...]

  • Página 40

    Pr oduct Inf or m a t i on 1-34 Supplies a nd Acce s sorie s Me di a HP Bri g ht Whi t e Paper (500 / A s ize) C1824A HP Bri g ht Whi t e Paper (500 / A 4 s ize) C1825A HP Bri g ht Whi t e Paper (200 / 11x17 si ze) C1857A HP Bri g ht Whi t e Paper (200 / A 3 s ize) C1858A HP Premi u m I nkJ et Coated Paper (200 / A ) 51634Y HP Premi u m I nkJ et Co[...]

  • Página 41

    Pr od uc t In f orm a t i on1- 35 Supplies a nd Acce s sorie s Oth er Accesso ries HP 64MB (2x 32MB) 60ns EDO SIMM D4543A HP 32MB (2x 16MB) 60ns EDO SIMM D3648B HP 16MB (2x 8MB) 60ns EDO SIMM D3647B HP Des i g nJet ColorP ro CAD Po stscript 3 Upgrade Ki t C3289A Custo mer Replaceable Part s Note The fo ll o w ing part s are custo m er r ep l ace a [...]

  • Página 42

    Pr oduct Inf or m a t i on 1-36 Warranty and Support The warrant y f o r HP Desi g nJet Co l o rPro Seri es Prin t er s varies depending on t he produc t , t he dat e an d t h e co un tr y of purc h as e. For pro duct s re t urned un der war r ant y , Hew l ett -Packard m ay : P r o v id e o n - s it e r e p a ir , Rep lace the pro duc t wi t h a r[...]

  • Página 43

    Pr od uc t In f orm a t i on1- 37 Warranty and Support Hewlett-Pack ard Li mited Warranty Statem e nt HP Pr oduct Dur ation of L imited Warr anty So ftwar e 1 y ear Prin t Cartr i dg es 90 day s Printer 1 year Prin t heads 1 year Exte nt of Limite d Warr a nty 1. Hew l et t -Packar d (HP ) warr ant s to the end user custo m er t hat HP products wil[...]

  • Página 44

    Pr oduct Inf or m a t i on 1-38 5. If HP rece ives, during the applica ble warr ant y per i od , not ice o f a def ect in a hardwar e pro duct whi ch is cove red by HP’s warr ant y , HP sha ll e i t her r epa ir or replace the pro duc t, at i t s o p t i on. Any r ep lacement product may be e i t her new o r li ke- new, pro vi ded t hat it has f [...]

  • Página 45

    Pr od uc t In f orm a t i on1- 39 Limita tions of L iabili ty 1. EXCEPT F OR THE O BL IGA TIONS SPEC IFIC A LLY SET F OR TH IN TH IS WA RRA NTY STA TEM ENT, IN NO EVEN T SH AL L HP BE L IA BL E F O R A NY DIRE CT , IN CI RE CT , S PECIAL, IN CI DE NT AL, OR CONSE QUE NTIAL DAMAGES, W HE T H E R BASED ON CONT RACT, T O RT , OR ANY OTHER LEGAL THE OR[...]

  • Página 46

    Pr oduct Inf or m a t i on 1-40 Warranty and Support Ob t ain ing Prin t er D ri ver s The HP Desi g nJet Co l or Pro Seri es Pr i nter Driver Software is updated peri o di ca lly. The latest versi o ns can be obta in ed fro m author i zed Hew lett- P ackar d deal er s o r any o f t h e sour ces li st ed below. 24-hou r Mod em Access Int er net HP [...]

  • Página 47

    Pr od uc t In f orm a t i on1- 41 Warranty and Support Service Su pp ort C ontracts In t h e U.S . HP Suppor tPac k Th e HP S upport Pack i s an enhanceme nt to t he cust o m er’s or iginal o n e- year war r ant y repa i r service. T he HP Suppor t P ack provi des ne xt busin e ss day on-site support for t h e durat i o n o f an add it io na l tw[...]

  • Página 48

    Pr oduct Inf or m a t i on 1-42 Warrant y a nd Support Service an d Suppo r t Resources Hewl ett-P ackar d New s Netw o rk (HP NN) HPNN is an el e ct ro n i c bull et in bo ar d ser vice ava ilab le only to HP au t hor i zed r ese llers. T h is se r v ic e pr o vide s t he fo llow in g info r ma t io n: Pr es al es In f orm a t i on P r int er D r [...]

  • Página 49

    Pr od uc t In f orm a t i on1- 43 Warranty and Support HP BBS L ibrar y The HP e l ect ro n ic bullet in boar d li brar y ser vice, which is availa ble 24 h o urs a day , 7 days a week, c o n t ains dr iv ers and support inf o r m at i o n which ca n b e do wnloaded to y o ur PC vi a m ode m. Country Numbe r Baud Rates A u stri a + 43 (222)251658 2[...]

  • Página 50

    Pr oduct Inf or m a t i on 1-44 Warranty and Support HP FAXback on Demand – HP FIRST Yo u can use t his service to select do cum e n t s, such as pro duct descr i pt i ons and t echnica l infor m at i o n. To access t hi s ser vice, use t he handset o n y our fax machine a nd d ial the appro p r iat e number fro m t he table in this sect i on. Us[...]

  • Página 51

    Pr od uc t In f orm a t i on1- 45 Warranty and Support HP F IRST T e lephone Numbers Countr y Tele phone Num ber For US and Cana da (800) 333-1917 Fo r Cu st o me rs in Europe: U.K. 0800 96 02 71 For servi c e in English out si de U.K. + 31 20 681 5792 A u stri a 0600 8128 Bel g i u m ( Dut ch ) 0800 11906 Bel g ium (French) 0800 17043 Denmark 800 [...]

  • Página 52

    Pr oduct Inf or m a t i on 1-46 Warranty and Support HP T elephone Suppor t Tec hnical P hone Suppor t for C ustomers The HP Custom er Suppo rt Cen t er pro v i des free technica l ass istance f o r per ipherals wi thin th e ha rdware warra nty peri od. For the product under warranty , ca ll (208) 323- 2551. For the product out o f warran t y, call[...]

  • Página 53

    Pr od uc t In f orm a t i on1- 47 Warranty and Support Warr anty and Out-of -Warra nty Support Te lephone N umbers Countr y (Language) Tele phone Numbe r A u str i a (Ger m a n) 0660-6386 Bel g i u m ( Dut ch ) 02 626 8806 Bel g ium (French) 02 626 8807 Denmark (Danish ) 3929 4099 Finland (Fi nnish) 0203 47288 France (French) 04 50 43 9853 Ireland [...]

  • Página 54

    Pr oduct Inf or m a t i on 1-48 Warranty and Support Contac ting Hew l ett-P a c k ard To cont act HP, check y o ur l o ca l t e l ep hone d i r ect o r y f o r t he HP Sal e s and Servic e O ffice near y o u. If y o u cann o t fi nd an HP o ffice, co ntact o ne o f t he maj o r HP S ales and Service Offices or one o f t he fo l l o wing W o r ldwi[...]

  • Página 55

    Pr od uc t In f orm a t i on1- 49 Warranty and Support Wo r ldw i de C ustomer Su pport Numb ers Custo m er Support Center s pro vi de t echni c a l informat i o n via t el ep h o n e d irect ly w ith o nline agents who ar e trained to assist with setup, configurat i o n , st artu p an d t ro ubl es hoot in g o f HP products. Custo m er Support Cen[...]

  • Página 56

    Pr oduct Inf or m a t i on 1-50 Fo r E u ro p e Af r ica/M iddle East 41 22/780 71 11 A u stri a 0660 6386 Bel g i u m ( Dut ch ) 02 6268806 Bel g ium (French) 02 6268807 Czech Republic 42 (2) 471 7327 Denmark 3929 4099 Finlan d 203 47288 France 01 43 62 34 34 Ger m a ny 180 5258 143 Greece 0168 96 411 Hungary 36 (1) 252 4505 Ireland 01662 5525 It [...]

  • Página 57

    Pr od uc t In f orm a t i on1- 51 For Asia-Pacific A u strali a (61- 3) 9272-8000 Chi na 86 10 6564 5959 Hong K o n g 800 96 7729 India 9111 682 6035 Indonesi a 21 350 3408 K o rea ( 82-2) 3270-0700 Malaysi a 03 295 2566 New Zealand 09 356-6640 Phili ppines 2 867 3551 S in gapo re 272 5300 Ta i wa n 866-2-7170055 Thailand 02 661 4011 Vietnam 8823 4[...]

  • Página 58

    Pr oduct Inf or m a t i on 1-52 www.GovTechMedia.com[...]

  • Página 59

    Operat in g Overview 2-1 Chapt er 2 O perating Ov erv iew Usi ng th e Contr ol Pa nel T h e C o n t r o l P a n e l a l lo w s yo u t o p e r fo r m mo s t ma j o r t a s k s w it h t h e p r i n t e r , i nc l u d i n g co ntro lli ng pr in t st a t us, r esett ing f ro m reco v era ble erro r s and ch a nging t he prin t er’ s d ef a ul t se tt[...]

  • Página 60

    Operati ng Over view 2-2 Usi ng th e Contr ol Pa nel The funct i o ns of each o f t he b utto ns are as fo ll ows : Contr ol P ane l Key Func tion [ GO ] Put s t he pri nter either o nline or offline. A ll ow s th e p ri n te r to re s um e p ri n ti n g af te r g oi n g o ffli ne. Also c l ear s most pr inter m es sage s and puts t he p rint er on[...]

  • Página 61

    Operat in g Overview 2-3 Usi ng th e Contr ol Pa nel Indi cator Lights There are t wo LE Ds ( lights) o n t he pr inter : LED Indicators Col or Function Read y LE D Green L i t up when the pri nter is pr int ing OR in n o r m a l stat e OR wh en i t i s o nli ne. At t e nt io n LE D Re d B lin k s w he n t he p r int e r is in a n er r o r st at e [...]

  • Página 62

    Operati ng Over view 2-4 Usi ng th e Contr ol Pa nel Setti ngs a n d De f aul ts These are t he v ar i ou s po ssible menu set tings. The fact o ry de faults, wher e app li ca b le, ar e indicat ed i n bold . Ot her addi t i o nal menu i t ems may als o appear, depending o n which har d w a r e mod u les h a ve be e n ins t a lle d in t he p r int [...]

  • Página 63

    Operat in g Overview 2-5 Self Test Menu P RI NT ME NU MA P PRI N T PS FON T LI ST (Av a ila ble i f PS in sta lle d) PRI NT M ARKET ING D EM O (Ava ilab le if De mo DI MM in st alle d) PRI NT D IAGN OSTIC PAGE PERFO RM TRAY 2 PAPER PATH TEST PERFO RM TRAY 3 PAPER PATH TEST PERFO RM TRAY 1 PAPER PATH TEST Pr int Quality M enu PRI NT QU ALIT Y = NO R[...]

  • Página 64

    Operati ng Over view 2-6 Conf iguration Menu ( Avai labl e if D IM M ins tall ed ) PERS ONALI TY = AUT O PCL PS (A vailabl e if PS i nst all ed) MI O Me nu ( A va ila ble if M IO insta lled ) CONFIGURE MIO (The rem a ining opt ion s will app ea r depe ndin g on the ty pe of M IO car d inst alled .) Post sc ript M en u ( A vail able if PS ins tall e[...]

  • Página 65

    Operat in g Overview 2-7 Usi ng th e Contr ol Pa nel R e s t or i n g F a ct or y D e f a u lt s To r es to re the def au l t facto ry set t ings, pr ess [ MEN U ] ti l l th e Resets M en u appear s. Then pr ess [ ITEM ] un t il RESET TO FACT ORY SETTI NGS i s sh o wn in the LCD d ispla y . Pr ess [ SELECT ] to r esto r e t he f act o ry def au lt [...]

  • Página 66

    Operati ng Over view 2-8 Usi ng th e Contr ol Pa nel Co ntr ol Pan el Menu s The fo ll o w ing i s a su mmar y diagra m o f a ll the menus avai lable in the HP DesignJet Col orPro Se rie s Prin ter : DesignJ et ColorPro Series ColorPrinter www.GovTechMedia.com[...]

  • Página 67

    Operat in g Overview 2-9 Usi ng th e Contr ol Pa nel Pape r Ha n dli ng M e nu It em V alu e Exp la na ti on TRAY 2 TY PE=PL AI N PLAI N HP I NKJET/H EAVY HP PHOT O TRNSP RNCY /IRON RAP ID TRNSP RNCY Se t th i s v al u e to c or re sp on d wi th th e paper ty p e current ly l oaded in Tr a y 2. PLA IN: P l ain paper HP INKJET/HE AVY: HP Premium In [...]

  • Página 68

    Operati ng Over view 2-10 Tran s paren cy F ilm o r HP Ir on-on T-S hi rt Tr an s f er RAPID TRNSPRNCY: HP Pr emium Inkjet Rap i d-Dr y Tr anspare ncie s. Note: It is n ot adv isab le to lo ad the f o llo w in g co mbin atio n of pap e r ty p es i n T r ay 2 a nd Tray 3 at t he s ame ti me: HP Pr em i um Ink jet Pa per an d HP Pr emi u m Inkjet H e[...]

  • Página 69

    Operat in g Overview 2-11 Usi ng th e Contr ol Pa nel Di agno stics Menu Item Ex p l anation AL IGN P RNT-HDS Th i s i tem al i gn s th e pri n th ea d s to e n s u re pri n tou t of th e b es t po s s ib le p r int q u alit y. CLE AN PRNT-HD: LEV EL 1 This i t e m c l ea ns t he prin t h ead s. Le vel 1 is the b a s ic level and s h oul d b e p e [...]

  • Página 70

    Operati ng Over view 2-12 Usi ng th e Contr ol Pa nel In fo rm at io n Men u Item Ex p l anation CHECK INK LE VEL T h is i t e m d isp la ys t he a mo u nt o f ink r e ma in in g in e ac h ink cart ri dge. T he f o ll ow ing screen appear s o n t he LCD: B C M Y 60% 80% 80% 80% B , C , M and Y repr esent t he bl a ck, c y a n, m agenta and yell o w[...]

  • Página 71

    Operat in g Overview 2-13 Usi ng th e Contr ol Pa nel Self -T e s t M e nu Item Ex p l anation P RI NT ME NU MA P The Menu Map s ho ws t he layout of t he Co nt rol Panel me nu i t e ms . PRI N T PS FON T LI ST The PS Fo nt List sho ws a ll the PS font s curr ently available t o the printer. T h i s o pt ion is act iv at ed o nl y if P S P e r s o [...]

  • Página 72

    Operati ng Over view 2-14 Usi ng th e Contr ol Pa nel Pr int Q u al ity M enu It em Va lu e Exp la na ti on PRI NT QU ALIT Y= NORMAL NORMAL ECONOF AST BEST NORMAL: Nor mal m o de delivers high quali t y o ut put and is t he recommended sett in g f o r speed and quali t y . No rm a l mode is the defaul t set t in g for m o st paper t y pe s. ECONOFA[...]

  • Página 73

    Operat in g Overview 2-15 Usi ng th e Contr ol Pa nel Pri ntin g M enu It em Va lu e Exp lan a ti on PAPER = LETTE R LETTER LEG AL 13X 19 A4 A3 11X 17 JI SB4 Set s the paper si ze. OR IEN TA TIO N= PORTRA I T P ORTRAIT LA NDSC A PE D ete rm i ne th e def a ul t or i en tati on of pri n t o n t h e page. Not e: It i s best to set t he page ori ent a[...]

  • Página 74

    Operati ng Over view 2-16 Usi ng th e Contr ol Pa nel I/O M enu It em Va lu e Exp lan a ti on IN JOB T IME O UT = 15 5 to 300 Selects t he am o u nt of time (in seconds) th a t th e pri n ter w i l l wai t wi t h i n a p ri n t j ob bef o r e ending i t . When the data from a print j o b is no t c om pl etel y s en t t o th e pr i n te r, th e pr i[...]

  • Página 75

    Operat in g Overview 2-17 Usi ng th e Contr ol Pa nel Resets M enu Item Ex p l anation RESET T O F ACTOR Y SETTINGS T his it e m per fo r ms a s imp le r e s e t and r e st o r e s mo st of t he facto ry (de f au l t ) sett in gs. T his ite m a l so c l ear s t h e input bu ffer f o r t he act ive I/O. RESET AC T I VE I/O CHANNE L This i t e m per [...]

  • Página 76

    Operati ng Over view 2-18 Usi ng th e Contr ol Pa nel MIO Me n u T h is me nu is a va i la b le o n l y if t he M I O c a r d i s ins t a lle d . I t is c o nt ro lled by t he M I O p r int server w h ich has bee n inst alled on t he printer and t hus varies accor din g l y. P l ea se r e f er t o t he do cumentat i o n t hat comes wi t h t he prin[...]

  • Página 77

    Operat in g Overview 2-19 Usi ng th e Contr ol Pa nel Alig ning P ri ntheads To align t he pr intheads fro m t he L CD : 1. P r ess t he [ Menu ] but t o n unt il “D ia g no s t ic M e nu ”. 2. P r ess t he [ Item ] b u tton un ti l “Al i gn Pri n th ea ds ” . 3. P r ess t he [ Select ] but to n. 4. LCD message “ Pr int in g Patt ern Page[...]

  • Página 78

    Operati ng Over view 2-20 Note 1. The p ri nte r has o nly o n e dat a- line to che ck f o r s h orts . I t is po s sib le th at t he o rig inal e rror me ssag e w ill re fe r to a d iff eren t pr int head as t h e one tha t is act ua lly hav ing the i n k s ho rt. T he Ink H ead Diag no stic P r oc es s will help y o u ide ntify the p ri n t head [...]

  • Página 79

    Operat in g Overview 2-21 Error Co des Reco vera ble Erro r C odes A recovera ble erro r i s o n e t hat i s de fined as an anomal y that will c ause t he printer to pause unt il t he user r eso lv e s t he error. Th e oth er tw o ty pes o f erro rs are : warn i ng errors, whi ch wi ll highli ght a p oten ti al pro bl em to the user but do es not c[...]

  • Página 80

    Operati ng Over view 2-22 TRAY [N UMBER] EMPT Y, L OAD & PRESS T he sp ecif i ed tr ay is emp t y. Lo ad th e pa per s ize an d typ e w hich this tr ay has be en s et up for PRESS TO CONTINUE To c ont inue y our pr esen t t ask, pres s th e but ton. MEDIA IN TRA Y 1, REMOVE Th ere is me dia in Tray 1 whi ch may not be th e typ e or size t h at [...]

  • Página 81

    Operat in g Overview 2-23 Error Co des Unrecoverab le Error Codes D i sp la y err o r code on LCD: “ ERROR CODE : XXXX- XXXX” The un r eco verable erro r codes ar e c o ded and refer to t he prin t er m o dule that is ex per iencing a failure. S o m e o f the codes in th e lis t bel o w h a ve a co mment “Not Used”. T hese codes are only fo[...]

  • Página 82

    Operati ng Over view 2-24 (Dev elopme nt e rror) 131 INK_L EAK_ERR_ K I SS er r or – Not used Pump de t ect ed OO I bef ore l eve l dow n. 132 INK _L EAK_E RR_C IS S e rror – Not u sed P ump de tected OOI b efo re leve l down . 133 INK _L EAK_E RR_M I SS erro r – Not u sed Pump de t ect ed OOI befo re le vel down. 134 INK _L EAK_E RR_Y IS S e[...]

  • Página 83

    Operat in g Overview 2-25 13 9 DE FER RED_ ER RO R_T RA P E rror ha ppe n ed du ri ng pow er u p bu t pri nter r ecov er ed Pri nt er err or -tra ppe d i n a pre vi ous li feti me . 141 NVM_ER R_NOT_INI T No t u se d Attemp t to read /write bef ore ini t. 142 NVM_ERR_GENERIC Not u sed Non-specific NVM e r ror. 143 NVM_ER R_DEVICE _ A BSEN T NV M e [...]

  • Página 84

    Operati ng Over view 2-26 Critical Ta s k Watc hDog Timeo uts 18 1 CRIT _T A SK_WD_ TASK_1 Not u sed A l l are PC A tim ing issu es Critical task 1 watch dog timeout. 18 2 CRIT _T A SK_WD_ TASK_2 Not u sed Criti cal ta s k 2 wat chdog ti meout. 18 3 CRIT _T A SK_WD_ TASK_3 Not u sed Criti cal ta s k 3 wat chdog ti meout. 18 4 CRIT _T A SK_WD_ TASK_[...]

  • Página 85

    Operat in g Overview 2-27 325 RED_DM_ERR_INVALID_HDR P CL generic errors Font header not on available. 32 6 RED_D M_ER R_D ELET E_ FONT PCL generi c error s Can ’ t del ete font fro m list. 327 RED_DM _ERR_M ODIFY_F ONT PCL gene ri c e rrors Can’ t m ake inte rnal f ont pe rmanent or tempo rary. 328 RED_DM_FONT_SELECT MODE_ ERROR P CL ge neric [...]

  • Página 86

    Operati ng Over view 2-28 368 RED_DM_IO_ECP_UN SUPP ORT ED_CHANNEL I/ O pro b lem s –f i rm w a re p ro bl em = > r es e t pr in te r o r P CA rep lacement D at a rece iv ed on uns u p por ted ch annel . 369 RED_DM_IO_ UNSUPPORTED_ S OC K ET I/ O pr ob lems –f irm w are p ro bl em = > r es e t pr in te r o r P CA rep lacement 371 RED_DM_M[...]

  • Página 87

    Operat in g Overview 2-29 421 ME CH_BA D_BLACK _PEN Not u sed – p en/ fl exca bl e/ C arr ia ge PC A/ L og ic PC A err or Black pen ha d ba d ID or TSR . 422 MEC H _BA D_CYA N _PE N Not u se d – pen / f le xcable / Ca r ri age PCA/ Logi c PCA erro r Cy an pen had b ad ID or TSR. 42 3 MECH _B AD_ M AGEN T A_P EN Not u sed – pe n/ f lex ca bl e[...]

  • Página 88

    Operati ng Over view 2-30 465 MECH PAPER M OTOR ST A LL Li nefeed m oto r st all – Linefe ed mo tor/ Linefeed PCA / enco der wheel/ Lo gi c PC A T hr o w n w he n li ne fe e d m ove i s bad. 466 MECH PAPERMOT OR SLOW MOVE Linef eed m otor s tall – L inefeed motor / Linef eed P CA/ enco der wheel/ Lo gi c PC A Thr own wh en p ape r mot or m oves[...]

  • Página 89

    Operat in g Overview 2-31 631 FLASH_E RR_E RASE_CMD Erro r c a n on ly occur when f las hing firmw are Flas h ch ip f ailure. 63 2 FLASH_ ERR_ ER A SE_F AILED Error can only occur w hen fla shin g fir mwar e 633 FLASH_ ERR_T IME_E S_ INIT Error c a n only occur wh en flashing firm ware 634 FLA SH_ERR _TIME _SUSPE ND Er ro r c a n on ly occur whe n [...]

  • Página 90

    Operati ng Over view 2-32 925 DM_MESSAGE_SEND_FAILED Reset p rinter Failed to se nd message to dmEventMsgQ. 926 DM_M ESSAGE _RECV _ FAI LED Re set pr inter F ailed to recei ve dev ice mg r mess age I/O Sw i t cher 97 1 FMT_ SE M_CRE ATE _ERR OR Fir m war e err or ma na gi ng au t o I/ O sw i t chi n g – Re set Pri nt er 972 SWI_SEM_TAKE_ERRO R Fi[...]

  • Página 91

    Operat in g Overview 2-33 Print er Di agno stic Pa ge s Th e HP D esi gnJe t Col orPro Se ri es Pr i nter c an t est-p rin t up to tw o sel f -dia g nosti c pag es: t he di ag n o sti c page a nd ex t en d ed diagnostic page. A PostScri pt (PS) co n figurat i on page ma y a lso be p r int ed if t he PS P e rs o na li t y M o d u le ha s be e n ins [...]

  • Página 92

    Operati ng Over view 2-34 Print er Di agno stic Pa ge s Pr inthead I nfo Pages Prin t ed (appr o x ima t e): this takes t h e f o rmat B C M Y, an d shows how m any pages have b e e n pr inted by each ind ivi du al pr in t head. No zzles D isabled (<3 OK): t his sh o ws, if a ny, t he number o f pr inthead n o zzles t hat are not funct i oning p[...]

  • Página 93

    Operat in g Overview 2-35 Print er Di agno stic Pa ge s Exte nde d Diag nostic P age The ex t en d ed diagnost ic page is used by manu fact ur ing to sh o w t he NVR AM values for t he printheads, car t r idges a nd PCA. P S C o nf i g ur a ti o n P a g e Ava i la b le o n l y be p r int ed if t he P S P er so na lit y Mo d ule ha s be e n in s t a[...]

  • Página 94

    Operati ng Over view 2-36 www.GovTechMedia.com[...]

  • Página 95

    Load i ng Paper and Paper Beh avior 3-1 Chapt er 3 Lo ad i ng P ape r and Pa per B e h a vi or Lo ad ing t h e T ray s Overvie w The HP DesignJet Co lorP ro Ser ies Pr inter has 3 paper tr ays and 1 Rear Manual Feed. Tray 1 - T his tr ay is used as a by pa ss t r ay, and h o lds up to 10 sheets o f paper. This t ray s h oul d b e used for med ia t [...]

  • Página 96

    L o ading Paper an d Paper Beha vi o r 3-2 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 2 Tray 2 i s desig ned to hold up to 150 s heets of paper, and can acco mm o dat e the paper sizes : L et t e r, A4, Legal , B4, A3, 11"x 17 ", 13"x19" an d 330x483mm. 1, 2 1 3 3 4 1. Re m o ve Tray 1. 2. If y o u wish to change the pape[...]

  • Página 97

    Load i ng Paper and Paper Beh avior 3-3 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 2 5 7 8 5. Insert the paper, pr i nt s ide down, into the prin t er. 6. T ap the lef t si de o f the stack o f paper to ensure that i t is f l u sh wi th th e ri gh t si de of th e tr a y . 7. Rep lace Tra y 1. 8. If Tra y 2 is ex t ended, place t he Ext ended[...]

  • Página 98

    L o ading Paper an d Paper Beha vi o r 3-4 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 3 1 3 4 6 1. Grasp t h e s i des o f T ray 3 and pull i t o ut o f t he pr i nter. 2. If y o u wish to change the paper si ze s et t in g t hat has b een set f or th e tray , go t o ste p 3 . If y ou wi sh to l oad paper using the exi st in g t r ay s ett i[...]

  • Página 99

    Load i ng Paper and Paper Beh avior 3-5 Lo ad in g Co m mo n l y- U sed Med i a in T r ay 3 7 7. If Tra y 3 is ex t ended, place t he Ext ended Tra y Co ver o v er the tray. 8. I f y o u ar e l o ad in g a d if fere nt t y p e o f m ed ia, press [ Menu ] o n t he Co nt ro l P a ne l u nt il PAPER HANDL ING MENU appears. 9. P ress [ Item ] to sel e [...]

  • Página 100

    L o ading Paper an d Paper Beha vi o r 3-6 Loa ding Pap e r in Tray 1 3 1. Set y o ur dr iv er to pi ck paper f ro m Tray 1 and pr in t y our do cum ent ( i.e. send the prin t j ob to t he pri nter) . 2. Af te r s en di n g th e p ri n t j ob , th e L C D P a nel wi ll d isplay t he message " TRAY 1 LOAD [ TYP E ] [ SI ZE ] " where [ TYPE[...]

  • Página 101

    Load i ng Paper and Paper Beh avior 3-7 Loadin g Paper throug h the R ear Manual F eed 1. Set y o ur dr iv er to pi ck paper f ro m Tray 1 and pr in t y our do cum ent ( i . e. send the print j o b to th e pr i n te r) . 2. Af te r s en di n g th e pri n t j ob , th e L C D Pa ne l wi ll di spl ay th e m es sa g e " M NL FEED LOAD [ TY PE ] [ [...]

  • Página 102

    L o ading Paper an d Paper Beha vi o r 3-8 Paper Behav ior The HP DesignJet Co lorP ro Ser ies Pr inter has an auto mat i c paper s ize sens in g cap a bili t y. Ho wever, paper t y pe ca nn o t be autom at ically d et ect ed an d has to b e m a n ua lly set via t he LCD me nu . ( T he d r ive r se le c t ions fo r p a p er t r ay ca n be : Tray1, [...]

  • Página 103

    Load i ng Paper and Paper Beh avior 3-9 Paper Behav ior Print Job selected Au toselect 1. T he pr inter will c heck if Tra y 3 has t he cor r ect Size an d T y pe. 2. T he pr inter will c heck if Tra y 2 has t he cor r ect Size an d T y pe. 3. The pr inter prompts t he us er to load correct Si ze and T y pe in T ra y 1. 4. After t he user presses t[...]

  • Página 104

    L o ading Paper an d Paper Beha vi o r 3-10 Paper Behav ior Pr inter is P r inting f r om Tray 3 This cond i t i o n occur s when t he user o p ens Tray 3 and/or rem o ves t he paper gui de w hi l e th e p ri n te r i s p ri n t i n g f r o m tr ay 3 . The pr inter stop s pr int ing, caps t he pens a nd e ject s the current page ( which can b e a b[...]

  • Página 105

    Load i ng Paper and Paper Beh avior 3-11 Paper Behav ior Paper Jam In ternal Du ring Paper Lo a ding T o r e ct ify t h is p r o ble m, 1. Open the Back Do or . 2. T he p r int e r shu t s do w n im me d ia t e ly . 3. After t he user clears t he jam a nd cl o ses t he Back Door , the user also has to manuall y po wer up t he pri nter. www.GovTechM[...]

  • Página 106

    L o ading Paper an d Paper Beha vi o r 3-12 www.GovTechMedia.com[...]

  • Página 107

    Inst a ll / U ninst a ll 4-1 Chapt er 4 I nstall / Un inst all Inst al ling Print e r So f t wa re f r o m CD T o inst a ll t he p r int e r so ft wa r e, yo u w ill nee d a t l e a s t 8 MB o f RAM if M ic r o so ft Windows 3.1x, Windows 95 or 98 i s insta lled as t he operating sy st em . Fo r Windows NT 4. 0 syst e m s, y o u w ill need a min i [...]

  • Página 108

    Insta ll / Un inst a ll 4-2 Inst al ling Print e r So f t wa re f r o m CD In stalling th e PCL P rin ter Software fro m t he Start er CD for Windows 3.1x, Wind ow s 95, Wi ndows 98 a nd Wi ndows NT 4. 0 1. St ar t Micros oft Windows . Mak e sur e no ot her Windows appl icat i o ns are act iv e. 2. Ins ert t h e Star te r C D into t he computer’s[...]

  • Página 109

    Inst a ll / U ninst a ll 4-3 Inst al ling Print e r So f t wa re f r o m CD In stalling Prin ter Softw are from Flo ppy Diskettes i n W i ndow s 3.1 x, Windows 95, Wi ndows 98 a nd Wind ows NT 4. 0 1. C l o se all o t her appli cat i o ns, i nc l ud in g ant i - vi ru s programs. 2. Put Disk 1 i nto the c o mputer’s fl o pp y driv e. 3. Se l ect [...]

  • Página 110

    Insta ll / Un inst a ll 4-4 Inst al ling Print e r So f t wa re f r o m CD In stalling th e PostScript Prin ter Software on a M acin to s h c omputer ( f or HP Design Jet Col orPro printer and Po stScript U pgrad e kit onl y ) 1. Insert the PostS cr i pt CD in t o the co mputer’s CD-ROM dr iv e. 2. Cl i c k on th e C D i c on on th e D es k top .[...]

  • Página 111

    Inst a ll / U ninst a ll 4-5 Uni nst alli n g Pri nter Sof twar e For Wind ows 3.1x 1. C lick Fi l e in t he Program M anager window. 2. C lick Run . 3. T y pe hpw4st1 /u in t he c o mma nd lin e bo x. C lic k OK . For Wind ows 95/ 98 / NT 4.0 1. Go to the HP DesignJet ColorPr o Se ries Pr inte r f o lder and do ubl e c l ick on th e HP DesignJet C[...]

  • Página 112

    Insta ll / Un inst a ll 4-6 Cop y HP De signJet Co lorPro Printer So f t w a re from Starter CD to Floppy Disk ettes or Net w ork Server Th e Star ter C D inc lu de s a ut ilit y w h ic h c o p i e s t he H P D e s ig n Je t C o lo r P ro P r int er s of tw ar e on t o 3 .5 i n ch , h i gh -d en si t y di sk e ttes or t o a n e tw ork se rv e r. In[...]

  • Página 113

    Maintena n ce a n d Print Cartridge S afety 5-1 Chapt er 5 Mai ntenanc e and Pr int C art r i d ge Safety Cleaning the Pr inter and Acce s sor ies Clea n i ng Spille d I nk The HP DesignJet Co lorP ro Ser ies Pr inter has aut o m at ic m ed ia size se nsor s. Media t y pe has to be specif ied in t he L CD me nu. T hese m ea sures have been implemen[...]

  • Página 114

    M ainte n ance and I nk Cart ridge Safe ty 5-2 Cleaning the Pr inter and Acce s sor ies Pr int He ad There are 3 l e vels o f c leaning for the “ C leaning Pr i nt head” ut ili t y . It is reco mm e nded to pro ceed from Le vel 1 to Level 3. Note L ev el 3 us es th e m os t i n k a n d tak e s th e l on ges t ti m e to c l ean . 1. P r ess t he[...]

  • Página 115

    Maintena n ce a n d Print Cartridge S afety 5-3 Ink Cartridge Safety Ink used in the in k car t ri dge do es not pose a health hazard to customers. Dur ing the devel o p ment o f ink f o rm u la s, a ll the ingred ients are r esear ched for known pot ent ial heal t h re lat ed i ssue s. Only tho se chemica ls t hat meet o r exceed wor l dw ide safe[...]

  • Página 116

    M ainte n ance and I nk Cart ridge Safe ty 5-4 Ink Cartridge Safety Fir st Aid Measur es If i nk i s ingested acc identa lly , co ntact t he HP Heal t h L ine 1 (800) 457-4209 in No rt h America or 1 (503) 494-7199 f or all o t her i nter nat i o nal locat i o n s. T h is h ea lt h line is o per ational 24 hour s a day . Sk in W a sh affected areas[...]

  • Página 117

    Maintena n ce a n d Print Cartridge S afety 5-5 Ink Cartridge Safety For S ervice Station Assembly Po ly et hyle ne Gl yco l is f o u nd in t he service st a t i o n and is used to clean the pr intheads. This su bstance is comm o nly u sed as foo d addi t iv e. Acti on To Take Fo r Sp i lls Or Lea k s Do not l ea ve t he su bst ance o n the fl oo r[...]

  • Página 118

    M ainte n ance and I nk Cart ridge Safe ty 5-6 Ink Cartridge Safety Pote ntial He alth Eff ects Primary Routes of Exposu res Skin, ey e, o ral and inhalat i o n Acute Heal th Haz a rds Sk in Contact P ro longed o r repea t ed exposure to poly et hylene gly co l is not like ly t o cause severe sk in irr i t a t i o n. Severe r espo nse ma y be ca u [...]

  • Página 119

    Maintena n ce a n d Print Cartridge S afety 5-7 Ink Cartridge Safety Fir st Aid Measur es If i nk i s ingested acc identa lly , co ntact t he HP Heal t h L ine 1 (800) 457-4209 in No rt h America or 1 (503) 494-7199 f or all o t her i nter nat i o nal locat i o n s. T h is h ea lt h line is o per ational 24 hour s a day . Ski n W as h of f i n fl o[...]

  • Página 120

    M ainte n ance and I nk Cart ridge Safe ty 5-8 Ink Cartridge Safety Addi ti onal I nfor mati on Observe r easo nable care and cleanliness w hen h a ndl ing and st or age. Trace quant it i e s of ethyl e ne o xi de (E O) may be present in this product. Al t h o ugh t hese t r ace quant it ies cou l d accu mu lat e in headspace ar eas o f st or age a[...]

  • Página 121

    Funct i onal Overview 6-1 Chapt er 6 Function al Overv iew Writ in g Syst em Intr oduc tion Th e i n k tr an sp or t s y s tem f or th e H P De si gn J e t Col orP r o S e ri es Pri n ter c on si s ts of f ou r sub- s yste ms a s f o ll o ws: Supply Stat i o n (wh ere t h e i nk supply is st or ed) Ink Deliver y S yst e m (which t r anspo rt s t h [...]

  • Página 122

    F unct i ona l Over view 6-2 Writ in g Syst em Pa rt Nu mb e rs Pr inthead and Ink car t r idge order ing infor mation De s c ri pt i on HP Pa rt Re or de r Nu m b e r HP N o. 10 B lack Prin thead C 4800A B lack HP No . 10 Cy an Printhe ad C4801A Cy an HP No . 10 Magenta Printhead C4802A M agenta HP No. 10 Prin th e ads HP No . 10 Y ellow Printhead[...]

  • Página 123

    Funct i onal Overview 6-3 Writ in g Syst em Ink Cartridge and P r inthead Specif ications The pr in t ing ty pe descr ibed here i s p lain paper dr o p - o n-dem and Thermal I nkJet pr intin g. The specifi c at i o ns li st ed her e assu me the pr inter is be ing used for genera l h o me o r offi ce app licat ions. It i s further assu me d t hat th[...]

  • Página 124

    F unct i ona l Over view 6-4 Writ in g Syst em The rmal In kJet Techno logy The HP prin ter f amily u ses The r m al In kJet II ( TIJ II) techn o l ogy . T he b asi c pr inci p le of TIJ II i s to apply h eat to a t i ny a mou nt of in k u nt il i t exp a nds and is propelle d t hrough a no zz le. The fi r st st ep i n the pro cess is to fill a sma[...]

  • Página 125

    Funct i onal Overview 6-5 Writ in g Syst em Bubble colla pse be gins re fill . As t he bubble collapses, t he in k in the or ifi c es r et racts, break in g o ff t h e e jected drop of ink and drawing the m e niscus into t he o rifi c e. T he sur f ace t ensi o n in the def o r mat ion of t he meniscus pro duces the sucti o n to draw in fres h ink [...]

  • Página 126

    F unct i ona l Over view 6-6 Pa pe r Paths and C omponents Cha ssis The chassis structur e consis t s of two hi g h s t rength polym er i c suppo rt s hel d t ogether by t wo sh eet m et al ti e bars (see figure be l o w). The two t i e bars are p l aced a dist anc e apar t to yield a hi g h m o ment of in er t i a. T h is resu lts in a st r uct ur[...]

  • Página 127

    Funct i onal Overview 6-7 Pa pe r Paths and C omponents Output Managem e nt Output Mec hanis m Sche m atic Star -wheels There ar e tw o ro ws o f star - w heels, ma in and seco ndar y. The ma in ro w cont ains t en sets o f active star whe e ls (each set co nsist s o f 2 st arwheels) and two pass iv e st ar wheels . Ac t ive s t arwheels are pre l [...]

  • Página 128

    F unct i ona l Over view 6-8 Pa pe r Paths and C omponents Star -wheel Spring It i s a co il spr ing t y pe l oaded t ransversely. T h e o bj e ct iv e i s t h at t he sprin g f or ce is hi g h enough to ej e c t al l t h e med i a suppo rted and i s l o w en o ugh n o t to p roduce any star -wheel t r ack m ark s o r mi n imum marks w it hin the a[...]

  • Página 129

    Funct i onal Overview 6-9 Pa pe r Paths and C omponents RAMP - S H APE To effect iv e ly ho l d t he B size m ed ia for a longer dista nce, t he ra m p at t he second po si t i o n (Ra mp2) is curved in suc h a way that A size m ed ia ho lding is n o t affected but at t he same t im e B size med ia w ill rest direct ly on Ramp1 a nd Ramp3 to create[...]

  • Página 130

    F unct i ona l Over view 6-10 Pa pe r Paths and C omponents Ramp Dr ive Ramps are dr ive n by Stepper m o tor (B i - po l ar) t hro ugh gear train . E ach ra m p has r ack toot h profi le and indivi du al p ini o n fi tt ed in a shaf t en gage s wi t h rack toot h. The ram ps can be m o ved in bot h di rect i o ns (extended and withdraw n). Ra mps [...]

  • Página 131

    Funct i onal Overview 6-11 Pa pe r Paths and C omponents Outp u t Revers e Contr ol P r imar y bin med ia p ic k i s in i t ia t e d b y r e ve r se m o t io n o f LF mo t o r fo r a sp e c ifie d ( s m a l l) angle. As o ur out put driv e is co nnected d i rect ly t o LF m ot o r , star wheels tend to rot ate in reverse direct ion . This pu ll s b[...]

  • Página 132

    F unct i ona l Over view 6-12 Pa pe r Paths and C omponents Output Tr ansmis sion Numbe r Of Teeth Function S/No Gear Name Big Sm all (1) Gea r-Dri ve roll er 80 (2) Gear 1-LF 60 20 Line f eed Tran smi ssi o n (3) L F Moto r Pi ni o n 16 (4) Gear-O P 1 40 27 (5) Ge ar-Rock 31 (6) Ge ar-OP2 81 Out pu t Tran smi ssi o n (7) Gear-O P 3 81 Diameter o f[...]

  • Página 133

    Funct i onal Overview 6-13 Pa pe r Paths and C omponents Bypass P aper Feed Out put tray as se mb ly t oget her wi t h separato r off ers bypass paper feed pat h. The media enter in g from the out tra y m ember is furt her gu i ded by separato r. The entry angle wi t h respect to pi ckup ro ll er o ut er profi le is 2.2 degrees. Oo ps sen so r to d[...]

  • Página 134

    F unct i ona l Over view 6-14 Pa pe r Paths and C omponents Output T ray A ssembly Ou t pu t st ack sensor Out p ut st ack h e i g ht has to be sen s ed to indicat e the user that o utput tr ay is f u ll so that user can clear t he prin t ed m ed ia. Mo reover , if t he output stack he ight r eaches be y o nd c er tai n li m i t ( 31m m f rom th e [...]

  • Página 135

    Funct i onal Overview 6-15 Pa pe r Paths and C omponents Out put stack sensi ng i s based on fi xed fie ld pro xi mit y sensing using two LEDs si de by si de.Th e se LEDs h av e b o t h l i ght s ource em i t t ers a s w ell as rec eiv ers . In sh o rt, i t is b ased o n t he concept of fixed distance sens ing and igno r i ng a ny ob ject s that li[...]

  • Página 136

    F unct i ona l Over view 6-16 Pa pe r Paths and C omponents Linefeed Accu racy A cl o sed l o o p drive syste m was used to ensure g oo d posit ional accurac y o f the t r ansmissi o n syst e m. This invo lved the use of a rot ar y e nco der disc mounted o n the drive ro ll er shaft in co nju nct i o n wi t h a three gears gear -t rain des ig n. T [...]

  • Página 137

    Funct i onal Overview 6-17 Pa pe r Paths and C omponents To achi e ve li nefeed o f less than 1/300 i nch, t he spacing b et wee n co un t s wi ll ha v e to b e extrapo l at ed w i th t he help of t he HP HEDS 9730 seri e s in cre menta l encoder m o dule. Wi t h this combinat ion, t he sm a l lest li nefeed increment o f 1/2400 in c h will be poss[...]

  • Página 138

    F unct i ona l Over view 6-18 Pa pe r Paths and C omponents Swivel PCA Description Th e i n te n d to h a v e a sw i vel PCA i s t o al l ow th e tr oug h of th e p ri n ter t o b e re m ov e d i n th e event o f paper j a mmed in t h e paper pat h o f the pr i nter whic h t he user are not able to clear i t from the f r o nt of the prin t er . Thi[...]

  • Página 139

    Funct i onal Overview 6-19 Pa pe r Paths and C omponents Modular PCA The PCA is m ou nted on a metal gro und pl at e and i s cased up w i t h p last i c case as s hown in f ig u r e C . T his a llo we d it t o s h ip se pa r at e ly fr o m t he p r int er i t s e lf a nd a s se mb le a t the DC. B y do in g t his, t he prin t er can b e co nfigured[...]

  • Página 140

    F unct i ona l Over view 6-20 Pa pe r Paths and C omponents Figure D PCA MODULE DUAL-B I N STRU CTURE PCA BRA CKET SCREW www.GovTechMedia.com[...]

  • Página 141

    Funct i onal Overview 6-21 Pa pe r Paths and C omponents Dual Bin Pick And Feed Mech ani sm Pic k And F eed Sche matic Figure E The Dual Bin Pick And Feed The p i ck ro l ler i s m o un t ed to a pi vot ar m s uc h t h at wh en the paper tra y i s pus hed in t o i ts po si t i o n , t h e pi ck ro l ler an d t he piv o t a rm will fall on the paper[...]

  • Página 142

    F unct i ona l Over view 6-22 Pa pe r Paths and C omponents Dual Bin S kew Corr ecti on M et h od The TOF s kew f o r me d ia f ro m dua l bin i s bett ered by t he dual bin skew co rr ecti o n to i ts requ ired specificat i o ns. The me d ia f ro m t he dual bin t r a y is f ed by the dual bin pick r o lle r u nt il it hit s t he fir s t ro ll o f[...]

  • Página 143

    Funct i onal Overview 6-23 Pa pe r Paths and C omponents Dual B in Str uctur e Sch emat i c The dual bin st ructur e is mo lded in o n e p iece to r educe feature to feature to lerance stack up. It supports the wh o le wei ght o f t h e primary pap er pat h m ec hanism a nd wri t ing sy st em f ro m the top, provide m o unt in g for t he swiv e l P[...]

  • Página 144

    F unct i ona l Over view 6-24 El ect ro ni cs PCA Overview The fo ll o w i ng i s a bl o ck di agr a m o f t he PCA electro ni cs: www.GovTechMedia.com[...]

  • Página 145

    Funct i onal Overview 6-25 El ect ro ni cs M o t o r Co n t ro l O ve rv i e w There are four main m o t or s in the pr inter : the Carriage Mo to r , the IDS Mot or , the Line Feed m o to r and the Dual B in m o t o r. Additi o nally, t here are two S ervice St at ion Moto r s and one Outp ut Ram p Mo to r. Th e fo ll o wing d iagra m show s t he [...]

  • Página 146

    F unct i ona l Over view 6-26 F i rmw are Fi r mware i s the co llect ive me d ium co m pr ising of t he co mputer, the prin t er mechanism and the key pa nel t hat enab les al l t hree compone nt s to communicat e and interact . The pr inter by itself does n o t in depende n t capabili t y to process prin t in g dat a (such as prin t m ode a nd by[...]

  • Página 147

    Funct i onal Overview 6-27 F i rmw are Physical L aye r On the phy s ical layer, t he f ir mware per f o r ms the fo ll o w i ng funct ions : It supports IEEE 1284 (bi -d i r ect ional) com p at ibili ty in Fo rwar d mode. It is a ble to r et urn ex t ended stat us repo rt s to the host computer in Nibb le mode. It i d en t i f i es th e De vi ce I[...]

  • Página 148

    F unct i ona l Over view 6-28 F i rmw are Interface wit h mechan ism The fo ll o w ing di agra m s ho ws t he i nter f ace bet ween t he fir mware and the hardwar e : Paper Mot or cont ro l i s an o pen- loo p ed cont ro l. The f ir mware do es not know t he ex act po sit ion or t he si ze o f t h e paper and re lies o n the OOPs fl ag to confi r m[...]

  • Página 149

    Funct i onal Overview 6-29 F i rmw are Interface wit h K ey Panel The Key Pa nel consists of 3 b ut to ns and 2 LEDs. The b ut t o n s all o ws y o u to perf o r m so me rud imentar y in t eract i o ns w i t h the fir mware. T h e in d icat ion of the LEDs a ll o w s y o u to troubl es hoot any pr inter problems . ( S ee Indicator Lights (Chapter 2[...]

  • Página 150

    F unct i ona l Over view 6-30 www.GovTechMedia.com[...]

  • Página 151

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-1 Chapt er 7 Rem ov al and Replacem ent of Parts (without Calibration) Thi s ch apt er descr ib es how t he pri n t er can be di sassemb l ed f o r r epai r and m ai ntenance. Thi s section covers t he rem o val o f par t s t hat can be reassem bl ed withou t cal i brat ion. T[...]

  • Página 152

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-2 Befo r e Y o u Be gi n Che c k t he fo ll o w ing be fo r e yo u be g in disas s e mbly : 1. T he pri nter i s t urned off an d t he power cabl e h as been di sco nn ect ed from the socket . 2. Paper has been removed f ro m t he t r ay. 3. Ink cart ri dges and pen s are rem [...]

  • Página 153

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-3 Important N otes abou t Printer Compo nents and Disassembly The pri nter has b een bui lt t o a modul ar ar chi t ect ure whi ch uses o ne-way sn ap-fi t t echn o logy – t h at i s, part s a r e d e s ig n e d s o t h a t t h e y w ill o n ly fit w it h each ot her i n one[...]

  • Página 154

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-4 Replacement of Parts Replacement of PCA Y o u w ill b e r e mo v ing t h e P C A fr o m t h e p r in t e r a n d in s t a llin g a n e w P C A . Rem o vin g th e P CA Step 1. Li f t th e tw o l atc h e s on b oth th e ri g h t top and l eft t o p co rners o f t h e r ear acc[...]

  • Página 155

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-5 Step 6. R emo ve a ll t he s e ven s c r e w s se cu r ing t he PCA t o t he ch assi s. Step 7. Check t hat t he cl i ps o n t he paral l el port cabl e pl ug do not im pede t he PCA re m ov a l ; p os i ti on th em to s tan d s tra i gh t o ut f ro m t he pl ug. Make sure t[...]

  • Página 156

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-6 Replacement of Parts Installing the PCA Step 1. At t ach the n ew PCA board, ensuri ng that t he cl i ps on t he paral l el po rt cabl e pl ug and the v ar i o us co nnecto r cabl es do no t cause any obst r u ct i o n. Step 2. Replace the seven screws back t o secur e t he [...]

  • Página 157

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-7 Replacement of Parts Replacement of Ser vice S t at io n Y o u w ill b e r e mo v ing t h e S e r v ic e S t a t io n fr o m t he p r int e r a nd in s t a llin g a n e w S e r vic e S t a t io n . Rem ovi n g t h e Servi ce S tat i on Step 1. Remove the prin t head access c[...]

  • Página 158

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-8 Step 4. S li de t he i n k car r i age m echan is m al o ng the carriage rod t o t he l ef t under t he to p c o v e r . T h is w ill e x p o s e t h r e e s c r e w s , previ ously co nceal ed under t he i nk carr i age mech ani sm, t hat secur e t he servi ce st at ion. St[...]

  • Página 159

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-9 Replacement of Parts Installing the Service Station Step 1. G e n t ly s lid e t h e n e w s e r v ic e s t a t io n int o t h e p r in t e r u n t il t he s c r e w h o le s a r e a lig ne d . Step 2. Reco nn ect t he serv i ce st at i o n co nn ect o r. E nsure t hat it i [...]

  • Página 160

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-10 Replacement of Parts Replacement of LED PCA Y o u w ill b e r e mo v ing t h e L E D P C A fr o m t he p r in t e r a nd in s t a llin g a n e w L E D P C A. Rem ovi n g t h e L ED P an el Step 1. Remove the prin t head access co ver by o peni n g t he i nk cart ri dge do o[...]

  • Página 161

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-11 Step 5. Remove t he t wo scr e ws o n the chassi s an d set t hem asi de. Step 6. Re l ea s e th e l a tc h e s f rom l e f t f i r s t, th e n th e ri g h t. U n l atc h th e on e on th e r i gh t w i th a screw dr i ver. S et t he panel aside. Step 7. Lo cat e and di scon[...]

  • Página 162

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-12 Replacement of Parts Installing the L ED PCA Step 1. I n s t a ll t h e ne w L E D P C A b y fit t in g it in fr o m t he b o t t o m fir s t b e fo r e p u s hin g it d o w n t ill it s n a p s int o pl ace. E nsure t hat t he pl asti c ho l der s secur e t he LED panel pr[...]

  • Página 163

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-13 Replacement of Parts Replacement of LCD Ass embly Y o u w ill b e r e mo v ing t h e L C D a s s e mb ly fr o m t he p r int e r a nd in s t a llin g a n e w L C D a s s e mb ly. Rem o vin g th e L CD Assemb l y Step 1. Remove t he LED PCA (ref er to t h e pro cedure i n Re[...]

  • Página 164

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-14 Replacement of Parts Installing the LCD Panel Step 1. I n s t a ll t h e ne w L C D p a n e l b y fit t in g it in fr o m t he b o t t o m fir s t b e fo r e p u s h in g it d o w n t ill it s n a p s int o pl ace. Make sur e t he pl astic h o lders secure t he L CD panel p[...]

  • Página 165

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-15 Replacement of Parts Replacem en t of Power Knob Y o u w ill b e r e mo v ing t h e p o w e r k n o b fr o m t h e p r in t e r a n d in s t a llin g a n e w p o w e r k n o b . Rem o vi n g t h e P ower Knob Step 1. Remove the prin t head access co ver by o peni n g t he i[...]

  • Página 166

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-16 Step 4. Re m ov e th e ou tp ut tr ay ( Tra y 1) b y l i f ti n g it u p . S e t it a s id e . Step 5. Open t he t o p cover o f the pri nter. Step 6. R emo ve t he LCD co ve r by uns nap p ing it wi t h y our t hum bs push i ng i t upward f ro m th e l ef t s i de f i rs t[...]

  • Página 167

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-17 Step 9. Rem o ve t he i nk suppl y stat ion cover by unscrewi n g t he screw n ear LCD and L E D co nnecto rs. T h en l i f t up t he co ver. Set t he co ver aside. Note There i s an addi t i o nal screw hole av ai l abl e f or t he ISS co ver. St ep 10. Locat e t he power [...]

  • Página 168

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-18 Replacement of Parts Installing the P ower Knob Step 1. Fi t th e l atc h e s on th e pr i n ter to th e h ol e s on b oth s i de s of the n ew kn ob . M ak e s ur e th e k n ob i s secured pro perly . Step 2. Rei nstal l t he i nk suppl y stat ion cover. Step 3. Replace th[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-19 Replacement of Parts Repl acem ent of Power Suppl y Y o u w ill b e r e mo v ing t h e p o w e r s uppl y f r o m the pri nter and i n st a lling a n e w p o w e r s uppl y . Rem ovi n g t h e P ower S u ppl y Step 1. F o llo w Steps 1-9 of Removing the Power Kno b fr o m R[...]

  • Página 170

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-20 Replacement of Parts Installing the Power Supply Step 1. Sli de in the new power suppl y . Step 2. Reco nn ect t he power suppl y co nnecto r. Make sure t he conn ect o r i s secured pr o perl y . Step 3. Rein stall t he power suppl y co ver. Make sure t he ESD cl i p i s o[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-21 Replacement of Parts Repl acem ent of Modul ar I nk De liver y Syste m (MIDS) Y o u w ill b e r e mo v ing t h e M o d u la r I n k D e liv e r y S ys t e m ( M I D S ) fr o m t h e p r in t e r a n d ins t a lling a n e w M I D S . Rem o vin g th e MIDS Step 1. F o llo w S[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-22 Replacement of Parts Installing the MIDS Step 1. At t ach t he ret ai ner cl i p t o t he tu bes and to f ast en them i n pl ace t o t he chassi s wi th t he screw. Step 2. Fast en the screw between “ C” and “ M”. Step 3. Replace the pum p section, t il t i ng i t a[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-23 Replacement of Parts Repl acem ent of I nk Suppl y Station Y o u w ill b e r e mo v ing t h e ink s uppl y stat i o n f ro m t he pri nter and i ns t a lling a n e w in k s uppl y st at i o n. Removing the Ink Supply Station Step 1. F o llo w Steps 1-9 of Removing the Powe [...]

  • Página 174

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-24 Replacement of Parts Installing the Ink Supply Station Step 1. I nstall t he n ew i nk s uppl y st at i o n. Make sure t he screws are put i n f i rst . Step 2. Rein st al l t he i nk del i v ery sy st em by l oo pi ng i n the h i nge o n t he ri ght fi r st , t hen pl ace [...]

  • Página 175

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-25 Replacement of Parts Replacement of Main Case Y o u w ill b e r e mo v ing t h e ma in c a s e fr o m t h e p r in t e r a n d ins t a llin g a n e w ma in c a s e . Rem o vin g th e Mai n Case Step 1. F o llo w Steps 1-9 of Removing the Power Kno b fr o m Replacement of Po[...]

  • Página 176

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-26 Replacement of Parts Installing the Main Cas e Step 1. P ull t he paper knob out and pl ace the n ew m ai n case down. Step 2. Replace the t wo screws at t he t o p o f the m ai n case. Step 3. Reco nn ect t he LCD an d LED co nn ect or s. Caution! Pl ease not e t h at t he[...]

  • Página 177

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-27 Replacement of Parts Replacem en t of Paper Knob Y o u w ill b e r e mo v ing t h e p a p e r k n o b fr o m t he p r int e r a n d ins t a lling a n e w p a p e r k no b . Removing the Paper Knob Step 1. Remove t he Mai n C as e (re f er to t h e pro cedures i n Removing t[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-28 Replacement of Parts Installing the P aper Knob Step 1. P ut i n the paper knob and repl ace the screw. Step 2. Replace the rem ai ni n g co mponen t s f o r t he Main Ca se (refer t o t he pro cedur es in Inst alling t he Mai n C as e fr o m Replacement of Mai n Case ). ww[...]

  • Página 179

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7- 29 Replacement of Parts Replacement of Fan Y o u w ill b e r e mo v ing t h e fa n c a s e fr o m t he p r in t e r a nd in s t a llin g a n e w fa n. Rem ovi n g t h e Fan Step 1. Remove t he Mai n C as e (re f er to t h e pro cedures i n Removing the M ain Case fr o m Repla[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-30 Replacement of Parts Installing the Fan Step 1. S li d e in t he new f an unt i l i t i s secured wi t h a cl i ck. Make sure t he wi res o r co nn ect or s ar e n o t in t he way . Step 2. Reco nn ect t he m ai n access do o r sensor co nn ect o r . Step 3. Reco nn ect t h[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7- 31 Replacement of Parts Replacem ent of Carr iage Mot or Y o u w ill b e r e mo v ing t h e c a r r ia g e mo t o r fr o m t h e p r int e r a nd in s t a llin g a n e w c a r r ia g e mo t o r . Rem o vi n g t h e Carri a g e Mo t or Step 1. Remove t he Pap e r K no b (ref e[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-32 Replacement of Parts Installing the Carriage M otor Step 1. Rein st al l t he new carri age m o to r by put t i ng one screw loo sely in t o t he screw ho l e, r eat t ach the dri ve bel t and secure t he screws back i n. Step 2. Reco nn ect t he wi ri ng o f the carriage m[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7- 33 Replacement of Parts Replacem ent of Assem bly Har ness Cover Y o u w ill b e r e mo v ing t h e a s s e mbly h a r n e s s c o v e r fr o m t h e p r int e r a nd in s t a llin g a n e w a s s e mbly h a r n e s s co v er. Rem o vi n g t h e Assem bly Ha rn ess Co ver Ste[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-34 Replacement of Parts Installing the Ass em bly Harness Cover Step 1. Lat ch t he hi n ges o f t he assem bl y h ar ness co ver fi rst . Step 2. P u sh i n b o t h f l aps o f t he assem bl y harness cover. Make sur e t he cover i s secure d pr o perly . Step 3. Reat t ach t[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-35 Replacement of Parts Replacem ent of Rear Door Y o u w ill b e r e mo v ing t h e r e a r d o o r fr o m t he p r in t e r a nd in s t a llin g a n e w r e a r d o o r . Removing the Rear Door Step 1. Remove t he Assembly H arness Cov er (refer t o t he pro cedur es in Remo[...]

  • Página 186

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-36 Replacement of Parts Installing the Rear Door Step 1. R e in s t a ll t h e r e a r d o o r t o t h e ma in p a n e l b y r e a lig nin g t h e s c r e w h o le s . Step 2. Replace the f o ur scr ews. Do not o ver t i ght en. Step 3. Replace the rem ai ni n g co mponen t s [...]

  • Página 187

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-37 Replacement of Parts Replacement of Encoder Str ip Y o u w ill b e r e mo v ing t h e e n c o d e r s t r ip fr o m t h e p r in t e r a n d ins t a lling a n e w e n c o d e r s t r ip . Rem o vin g th e En coder S t ri p Step 1. Remove t he Pap e r K no b (ref er to t he [...]

  • Página 188

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-38 Replacement of Parts Installing the Encoder Str ip Step 1. S li de a new encoder st rip thro ugh the carr i age. Step 2. Lat ch the en co der st rip on b o t h en ds. Be car eful no t t o t o uch the m i ddl e por t i o n o f t he st r ip. Step 3. S lot t he cover back to p[...]

  • Página 189

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-39 Replacement of Parts Replacem ent of Pr imar y Star Wheel Y o u w ill b e r e mo v ing t h e p r ima r y s t a r w he e l fr o m t h e p r int e r a nd in s t a llin g a p r ima r y n e w s t a r w h e e l. Rem o vin g th e P rim ary S t ar Wheel Step 1. Remove t he Mai n C[...]

  • Página 190

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-40 Replacement of Parts Installing the Prim ary Star W heel Step 1. S nap t he t wo sm al l l at ches of the pri m ary star wheel f r o m t he f ro nt o f t he pri n t er. Step 2. P u s h t h e s t a r w h e e l u p w a r d s t ill t h e ma in la t c h s n a p s in p l ace. Us[...]

  • Página 191

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-41 Replacement of Parts Replacem en t of Secon dary Star Wheel Y o u w ill b e r e mo v ing t h e s e c o n d a r y s t a r w h e e l fr o m t he p r int e r a nd in s t a llin g a s e c o nd a r y ne w s t a r w h e e l. Rem ovi n g t h e Secon dary S t ar Wheel Step 1. Remov[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-42 Replacement of Parts Installing the Secondary Star Wheel Step 1. P u s h t h e n e w s e c o n d a r y s t a r w h e e l d o w n w a r d s fr o m t h e t o p o f t h e p r in t e r t ill it s n a p s in p l ace. Step 2. Replace the rem ai ni n g co mponen t s f o r t he Mai[...]

  • Página 193

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-43 Replacement of Parts Repl acem ent of Rubbe r F oot Y o u w ill b e r e mo v ing t h e r u b be r fo o t fr o m t h e p r in t e r a n d in s t a llin g a n e w r u b be r fo o t . Removing the Rubber Foot Step 1. Si t th e p ri n ter on i ts b ac k ge n tl y . Step 2. R em[...]

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    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-44 Replacement of Parts Installing the Rubber Foot Step 1. A l i gn th e s cre w h ol e of th e n e w r ub b er f oot to th a t of th e p ri n te r. Step 2. Replace the screw. Make sur e t he rubb er f o o t i s secured pro perl y . www.GovTechMedia.com[...]

  • Página 195

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-45 Replacement of Parts Replacement of Absor bers Y o u w ill b e r e mo v ing t h e a b s o r b e r s fr o m t h e p r int e r a n d ins t a lling n e w a b s o r b e r s . Rem o vin g th e Absorbers Step 1. Remove t he Ink Supply Station (re f er to pro cedures i n Removing [...]

  • Página 196

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-46 St ep 6. Rem o ve t h e abso r bers. www.GovTechMedia.com[...]

  • Página 197

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-47 Replacement of Parts Inst a lling t he Abso rber Step 1. Replace the absor bers i nt o po siti o n. Step 2. G e n t ly s lid e t h e n e w s e r v ic e s t a t io n int o t h e p r in t e r u n t il t he s c r e w h o le s a r e a lig ne d . Step 3. Replace the serv ice s t[...]

  • Página 198

    Rem o val and Repl acem en t o f Part s ( w i t hout Cal i brat i o n) 7-48 www.GovTechMedia.com[...]

  • Página 199

    Troubl e shoot i ng 8-1 Chapt er 8 Troub leshoot ing Trou ble shoot ing Con cept s If there is a probl e m wi t h t he printer, t here are several steps t hat can b e t aken to trace and reso lv e t he pro bl e m. If y o u get a m essage o n t he co mputer scr een, fo ll o w t he on-screen instr u ct i o ns. If y o u d i d not r eceive an er r o r [...]

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    Tr o ubl eshoot i ng 8-2 LED The LEDs on t he prin t er will light up when i t i s not funct i oning pro perly . See Indicator Lights (Chapter 2) fo r mo r e i n fo r ma t io n o n t h e L E D . www.GovTechMedia.com[...]

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    Troubl e shoot i ng 8-3 Standard Pro cedures There are severa l sympto m s w hic h may be obser ved w hen t he printer malfunct i o ns : No power. The pr inter can be powered but there i s no LED/ LCD act ivi t y . An erro r m e ssag e (Reco verable or Unreco ve r able) is disp layed. N o e r r o r me s s a g e is d i s p l a y e d b u t a p r o b [...]

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    Tr o ubl eshoot i ng 8-4 No Po wer If t he prin t er does not power up, d o t he f o ll o w ing ch ecks: 1. Make sure t he power cord is co nnected firmly to the printer and to a w o rkin g o utl et . 2. En s u re th a t th e p ri n ter i s tu rn ed on . Possi ble Hardware Cau ses If th e pri n ter i s s ti ll n ot f u nc ti oni ng , th ere m ay b [...]

  • Página 203

    Troubl e shoot i ng 8-5 No Po wer K n o w n I s s ue s The main issu es kno w n for caus in g No Power i s: Lo g ic P CA fa ilur e Harness b e i ng cut Po w e r su p p ly on/ o ff sw it c h is bro k en Fau lt y ba c k d oo r s e ns o r www.GovTechMedia.com[...]

  • Página 204

    Tr o ubl eshoot i ng 8-6 LED or LC D The printer i s not funct i o ning properly when the key pa n e l LED has no lights (red or gr e en ) or wh en th e L C D h as n o di s pl ay or wr on g d i s pl ay . Possi ble Hardware Cau ses Ba d Ke y P a ne l P C A o r L C D P C A Bad PC A W i ri ng or c on ne c tor s f a ul ty or l oos e Bot h LEDs (r ed an[...]

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    Troubl e shoot i ng 8-7 LED or LC D Blink ing LED Bot h t he red and green L E D lights blink at a very fast rate if t here is a b ad Lo g i c PC A. Ver ify t he probl e m by : 1. Po wering off t he pr inter and power ing i t up again t o see if t he err or per si st s. 2. I f erro r pers i sts, pr ess t he o n - line b ut to n o nce t o r ead the [...]

  • Página 206

    Tr o ubl eshoot i ng 8-8 LED or LC D Sen s o r Error The sensor h as a pr o bl e m if i t act iv at es co nt inuously. Po ss i b l e H a rd w a re C a u s e s Se n s or p r obl em Bad PC A Wiring or connector problem Par ts Requir ed f o r Repair PCA M ech an i sm Note Whene ver t he b ack pa nel has bee n rem o ved, make sure it snaps back in t o [...]

  • Página 207

    Troubl e shoot i ng 8-9 Unreco verabl e Erro r Mess a ge s The pr inter LCD panel d isp lays reco v er a ble or non-reco verable erro r m e ssag es. Printer d isplays reco ver able err o r m es sage if the pr o bl e m ca n b e ea s ily so lv ed by cust o m ers a nd i t d isplays non-reco verable erro r m es sage i f there is a hardware pro ble m . [...]

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    Tr o ubl eshoot i ng 8-10 Unreco verabl e Erro r Mess a ge s Bad I nk S upply S tati on is indica te d b y : Errors 425 – 428 Error 441 Par ts Requir ed f o r Repair Ink Supply St at i o n PCA K now n Issue Leakage fro m ink cart r i dge ca n da m age I nk Supp ly Stat i o n. T herefore, the so lut ion to t his issue is to repl a ce t he Ink Supp[...]

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    Troubl e shoot i ng 8-11 Print Q ualit y Smearing S mearing can occur, espec i al ly on spec ial media. Th is pro blem is caused by inco r r ect Pen t o Paper Ca li brat i o n. So lu tio n Th e s ol u ti on to th i s p rob l em is to re p l ace th e p ri n te r m ech ani sm . Bad P r int Q u al ity The ji t t er in g o f the Encoder Str i p ca n ca[...]

  • Página 210

    Tr o ubl eshoot i ng 8-12 Brok en o r Missin g Part s Part s of t he prin t er mi g ht be b r o ken or m iss ing during the warrant y per iod whi c h cause t he prin t er not to f u nct i o n at all or pro p erly . So lu tio n If the part is a custo mer rep l aceable part , a new part will be se nt to the custo m er. T he cust o m er w ill rep lace[...]

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    Troubl e shoot i ng 8-13 No Pi ck or Mul ti ple Pi ck or O ther Mec hanis m Probl ems The pr inter might not fun ct ion well b e cause paper is not pi cked o r m o re than o ne pi ece s o f paper ar e pi cked. So m et i mes, it mi g ht not be ab le to f unct i o n due to m echanis m pro bl ems . So lu tio n The so l ut ion to t hese pro b l e ms o [...]

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    Tr o ubl eshoot i ng 8-14 Troubleshooting Too l s There are t wo set s of d i ag no st i c s pr o vi ded by the HP Des ignJet Co l o rPro S er i es P r in t ers which y ou ca n us e to troubl e s hoot the prin t er : D iagno st ic T est Page Ext ended D iagno st i c Test Page Mor e details o n t hes e t w o t es t pages can b e found in Diagno stic[...]

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    Part s and Numbers 9-1 Chapt er 9 Parts an d Diag ram s The part s and di agra ms f o r t he HP DesignJet Co l o rPro Series Pr in t er are cat egori z ed acco r ding to the repl a ce ment l e vel o f the parts. • Part s orderabl e f o r ASP and Self Main t ainers (1 and 2) • HP In tern al parts (3, c al ib rati on re qui red) (Not e: A specia [...]

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    Par t s and Numbers 9-2 33 C2684-60232 Adj uster Lengt h I/O Se r vice 1 34 C2684-60233 Adj uster Widt h I/O Se r vice 1 35 C2684-60234 E n dcap Le ft Se r vice 1 36 C2684-60235 E n dcap R ight Servic e 1 37 C2684-60280 T r a y Cover Servic e 1 38 C2684-60237 Key pa n el Se r vice 2 39 C2684-60238 L CD Servic e 2 40 C7777-40002 CAD Front Co ve r (f[...]

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    Part s and Numbers 9-3 Ex ploded Part s Vie ws Case Part www.GovTechMedia.com[...]

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    Par t s and Numbers 9-4 Ex ploded Part s Vie ws Oth er Removable Assem blies www.GovTechMedia.com[...]

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    Part s and Numbers 9-5 Ex ploded Part s Vie ws M ech an ism www.GovTechMedia.com[...]

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    Par t s and Numbers 9-6 www.GovTechMedia.com[...]

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    Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-1 Chapte r 10 Rem oval and Rep lacem ent o f Parts (with Cali brat ion) This chapt er descr ibes how t he prin t er can be disass embled f o r repa ir an d main t ena nce.. T his sect i o n cov ers t he rem ov a l of pa rt s tha t req ui re c ali brati on up o n a ss embly . To rea ssem[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-2 Important No tes about Printer Co mponents a nd D isassembly T h e p r int e r ha s be e n bu i lt t o a mo d u lar ar chi t ect ur e which uses o ne-wa y snap-fit t echn o log y – that is , part s are desi g n ed so that t hey will only fi t with each ot her in one d[...]

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    Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-3 Replaceme nt o f P a rts Replacement of As se mb ly Platen Yo u will be r e mov in g t he a sse mb l y p lat e n fro m t he p rint er and ins t a ll ing a n ew a sse mb l y p lat e n. Rem o vin g the Assem bly Platen Step 1. Re m o ve t he Ma in C as e (re f er to t he pro cedures in [...]

  • Página 222

    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-4 Step 5. U np lu g t he t o p co ver se nso r , fa n mo to r co nnecto r and sens o r asse mbly harne ss co n necto r. Step 6. Re m o ve the serv ice st at i o n. Step 7. Re m ove t he upper f eed gu i d es by unlatching the spr in g f ro m the upper t i e bar . Step 8. [...]

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    Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-5 Step 9. Di sc onn ec t tw o c on n e c tor s on th e r i gh t. St ep 10. Rem o ve ass e mb ly plat en by s liding i t ou t f rom th e r i gh t. W a tc h ou t th a t th e r i g h t retaini ng tab does not ge t entangled. www.GovTechMedia.com[...]

  • Página 224

    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-6 Replaceme nt o f P a rts Installing the Ass em bly Platen Step 1. I nsta ll t he asse mb l y p lat en by sliding it inwards f r o m the ri g ht. Step 2. Reco nnect t he t w o c onn ecto rs o n the r i ght. Step 3. S lide the l e ft p l ast i c bear ing in a nd snap i t [...]

  • Página 225

    Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-7 Replaceme nt o f P a rts Replacement of D r ive Roller Yo u will be r e mov in g t he d r ive r o ller fr o m t he p r int e r a nd ins t a ll in g a ne w d r iv e r o lle r . Rem ovi n g the Drive Rol ler Step 1. Re m o ve t he Assemb ly P laten (refe r to t he procedur es in Re movi[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-8 Step 5. Det ach the ESD clip on t he ri g ht by re m o ving the s crew. Step 6. Re m o ve t he whi te p l ast ic b e ar in g o n t he le ft o f t he p r int mec ha n is m b y unsnapping an d r ot a t in g it ant icl ockw ise u nt i l it c a n b e p u l l e d o u t . Ste[...]

  • Página 227

    Rem o val a nd Replace ment o f Parts (wi th Calibrat i on) 10-9 Step 8. O n t he ins id e o f t he inne r m e c ha n is m, unsnap the reta i ning E-c l ip. Step 9. Re m ove t he inn er l eft bear ing dr ive by unsnapping it upwards, rotatin g it clockw ise t ill i t is f ree of t he f ast ening seat and sliding i t o utwards al o n g t he driv e r[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-10 Replaceme nt o f P a rts Installing the Drive Roller Step 1. S lid e t he d r iv e r o ller int o t he p r int me c ha n is m. E nsu r e t ha t t he e nco d e r w he e l s it s c o r r ect ly in p l ace o n the wonder bracket of the line feed PCA. Step 2. S nap t he p [...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-11 Replaceme nt o f P a rts Re pl a cem e nt o f P i ck R ol l er Yo u will be r e mo vin g t he p i c k ro lle r f r o m t he p rint er and in st a lling a n ew p ick r o ller . Rem ovi n g the P i ck Roller Step 1. Re m o ve t he Dr ive Rolle r (ref er to the pro cedures in Remo[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-12 Replaceme nt o f P a rts Installing the Pick Ro ller Step 1. Sli de th e n e w pi ck rol l er i n to th e pr i n t c h as si s f rom th e ri gh t, th en l ow er i t dow n i n to p os i ti on . Step 2. Reat t ach bot h pick roller bearings on t he lef t and ri g ht o f [...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-13 Replaceme nt o f P a rts Replacement of Paper Tray 2 Yo u will be r e mov in g p ap er t r a y 2 fr o m t he p r int e r and ins t a ll in g a ne w p ap er t r ay. Removing the Paper Tray Step 1. Re m o ve t he Pick Ro lle r (re fe r to th e pro cedures in Removing the Pick Rol[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-14 Replaceme nt o f P a rts Installing the Paper Tray Step 1. S lide tray 1 in t o the prin t er, ensur ing that t he po si t ioning t abs on the underside are prop er ly seat ed into posit ion. Step 2. Reat t ach the co nn e ctor on t h e l ef t. Step 3. Rep lace all six[...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-15 Replaceme nt o f P a rts Replacement of T rough Sens or (Left) Yo u will be r e mov in g t he t r o u gh s e nso r (le ft ) fr o m t he p r int e r and ins t a ll in g a new s e n so r . Removing t he Trough Sensor (Left) Step 1. Re m o v e t he Asse mb ly P laten (refe r to t [...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-16 Replaceme nt o f P a rts Installing the Trough Sens or ( L eft) Step 1. Reat t ach t he sensor to t he connector , then clip it in t o place on the chassis. Step 2. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews. Step 3. R[...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-17 Replaceme nt o f P a rts Replacement of T rough Sens or (Right) Yo u will be r e mov in g t he t r o u gh s e nso r (r ig ht ) fr o m t he p r int e r and in st a llin g a new se n s o r . Removing t he Trough Sensor (Right) Step 1. Re m o v e t he Asse mb ly P laten (refe r to[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-18 Replaceme nt o f P a rts Ins talling the Tr ough Sensor (R ight) Step 1. Reat t ach the sensor to t he c o nnector , then clip it in t o place on the chassis. Step 2. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews. Step 3.[...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-19 Replaceme nt o f P a rts Replacement of B ack Door Senso r Yo u will be r e mo vin g t he ba c k d o o r se ns o r fro m t he pr int er and ins t a ll ing a n e w ba ck d oo r s e ns o r . Rem ovi ng the Back Door Sensor Step 1. Re m o ve t he Assemb ly P laten (refe r to t he [...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-20 Replaceme nt o f P a rts Installing the Back Door Se nsor Step 1. Reat t ach t he sensor to t he connector , then snap i t in t o place on t he print m e c hanism. Step 2. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews. St[...]

  • Página 239

    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-21 Replaceme nt o f P a rts Replacement of Line Feed M otor Yo u will be r e mo vin g t he lin e fe ed mot o r fro m t he pr int er and ins t a ll ing a ne w mot o r . Rem ovi n g the L ine Feed Motor Step 1. Re m o ve t he Pick Ro lle r (re fe r to th e pro cedures in Removing th[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-22 Replaceme nt o f P a rts Installing the Line Fe ed Motor Step 1. S lide the new lef t m o tor into posit i on, t hen r eatt ach the black/white co nnect o rs. Step 2. Fa s ten th e m otor i n posi ti on wi th th e tw o h ol di n g s c re w s. Step 3. Rep lace the re ma[...]

  • Página 241

    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-23 Replaceme nt o f P a rts Replacement of Paper Tr ough Yo u will be r e mov in g t he p ap er tr o u gh fr o m t he p r int e r a nd ins t a ll in g a ne w p ap er t ro u gh. Removing the Paper T rough Step 1. Re m ove P ape r Tr ay 2 (ref er to t he pro cedures in Rem oving the[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-24 Replaceme nt o f P a rts Installing the Paper Trough Step 1. Rep lace the paper tro ugh. Step 2. Reat t ach t he connecto r that l o op s through t he right wa ll . Step 3. Fa s ten th e m otor i n posi ti on wi th th e tw o h ol di n g s c re w s. Step 4. Rep lace the[...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-25 Replaceme nt o f P a rts Repl acement of Sensor Assembly Housing Yo u will be r e mov in g t he s e ns o r as s e mb l y ho us ing fr o m t he p r int e r and ins t a ll ing a ne w s e n s o r a s s e mb l y housin g. Removing t he Sensor Ass embly Housing Step 1. Fo llo w Step[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-26 Replaceme nt o f P a rts Installing the Sensor A ssembly Housing Step 1. At t ach the new sensor asse mbly hous ing to the chassis asse mbly by sliding i t into posit i o n. Step 2. Rep lace the re maining components f o r the Dr ive Ro l le r (ref er to Ste ps 8 -11 o[...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-27 Replaceme nt o f P a rts Replacement of B elt Dr ive Yo u will be r e mov in g t he be lt dr ive fro m t he p r int er a nd ins t a ll ing a ne w be lt dr ive . Removing the B elt Drive Step 1. Re m o ve t he Se nsor Assem b l y Housing (refer to t he procedures in Removing the[...]

  • Página 246

    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-28 Step 9. Re m ove t he b e l t ret ainer by u nla t ching th e f our r e ta i n i ng ta b s on th e pr i n t carr i age. St ep 10. Rem o ve t he b e lt dr iv e, a long wi t h t he secur in g spr ings. Keep t he spr ings for t he n ew be lt drive. www.GovTechMedia.com[...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-29 Replaceme nt o f P a rts Installing the Belt Drive Step 1. P l ace t h e be lt drive into the prin t car r iage, a ligning the in d icat or tab correctly . C are f u ll y p lace t he s e c uri n g s pri n gs . Step 2. Rep lace bel t ret ai ner, ensur ing that all four r et aini[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-30 Replaceme nt o f P a rts Replacement of Idle r Assem b ly Yo u will be r e mov in g t he idle r a s s e mb l y fr o m t he p r int e r and ins t a ll in g a ne w i d le r a s se mb l y . Rem o vi n g the Idl e r Assem bly Step 1. Re m o ve t he Ma in C as e (re f er to[...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-31 Replaceme nt o f P a rts Installing the Idler A sse m bly Step 1. Rep lace the new idler asse mbl y by sliding the uni t into the groove f ro m the l e f t , t hen push the r i g ht lever in w ar ds t ill i t spr ing s in t o posit i o n. Step 2. Rep lace the dr ive b e lt by f[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-32 Replaceme nt o f P a rts Repl acement of Upper Paper Guide Yo u will be r e mov in g t he upper paper guide f ro m the prin t er and insta ll ing a new upper paper gui de. Removing the Upper Paper Guide Step 1. Re m o ve t he Ma in C as e (re f er to t he pro cedures i[...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-33 Replaceme nt o f P a rts Installing the Upper Paper Guide Step 1. P ush the new upper paper guide downwards f r o m the top o f the prin t er till i t snaps in p lace. Step 2. Rep lace the re maining components f o r the Mai n Ca se (refer to the procedures in Inst allin g t he[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-34 Replaceme nt o f P a rts Replacement of P rint Carr iage Fle x Cable Yo u will be r e mo vin g t he pr int ca r r i a g e fle x c a b le fr o m t he p r int er and ins t a ll ing a new fle x ca b le . Rem o vi n g the P rint Carriag e Fl ex Ca bl e Step 1. Re m o ve t [...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-35 Step 9. Rem ov e tw o sc re w s f rom th e t op of th e pr int car r i age. T he to p of t he carr i age f o lds o pen b a ckwar d s. St ep 10. Ca re f u lly rem o v e the tw o fl ex co nn e cto r s from the PCA by lif t ing the black plast i c fast ener at bot h ends and slidi[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-36 Replaceme nt o f P a rts Installing the Print Car riage Flex C able Step 1. Reat t ach the do uble fl e x co nnect o rs to t he pri nt car r i ag e, gent ly pus hing bot h ends of the black p las t ic fa st e n e r t ill i t t he y ar e sea t ed fir ml y in t he slo t [...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-37 Replaceme nt o f P a rts Replacement of Carriage Chas sis Assemb ly Yo u will be r e mo vin g t he ca r r iage c ha s s is a s se mb ly fr o m t he pr int er and ins t a ll ing a ne w c a r r iag e c ha s s is asse m b ly. Rem o vi n g the Carri a g e Ch a ssi s A ssem b ly Ste[...]

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    Re mo va l a nd R e p lac e me nt o f Pa r t s ( w it h Ca l ibr a t io n) 10-38 Replaceme nt o f P a rts Installing the Carriage C hassis A s sembly Step 1. Reat t ach t he carr i age c hass is asse mbly to the main chass is by fastening four scr ews. Step 2. Rep lace the re maining components f o r the Asse mb ly Plat en (ref er to Ste ps 6 -9 of[...]

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    Rem o va l and Re p l ac e men t o f Part s (wi th Calibrat i on) 10-39 www.GovTechMedia.com[...]

  • Página 258

    Cali brat i o n 11-1 Chapte r 11 Calibra tion Pen -t o-P ap er C ali br atio n ( P PC) Pre-requ isites an d Too ls Required Note The PPC equ i p ment and pro cedures ar e sim ilar f o r HP Desi g nJet ColorP ro Ser ies Pr inter and HP 2000C /2500C Prin t er. The PPC technology is ba s ed o n t he Z aphod pen an d app l i es to t h ese p latfor m s.[...]

  • Página 259

    Ca lib ra t io n 11-2 Pen -t o-P ap er C ali br atio n ( P PC) In stall ation of PPC soft w are Step 1. I nsta ll t he PPC so ftware by runni ng t h e set up fil e. P lease accept all t he defaul t se t t ing s. T he s o ft wa re i s s e lf in st a ll in g w it ho ut m u c h he lp . Step 2. Usin g Wi nd ows Ex pl orer , go to c :pp c. Cr eate a s [...]

  • Página 260

    Cali brat i o n 11-3 Pen -t o-P ap er C ali br atio n ( P PC) Me as u r em en t Step 1. P u t t he Zaph o d se nsor pen in the carr iage o f HP Desi g nJet Co l o r P ro Ser ies Printer. Use t he sl ot for t he black pen . Step 2. P i ck t h e paper us ing Paper Jam Rem o val Knob and drive i t until 20 m m ahead of Cockle Rib e nds. Note 1. Use sp[...]

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    About this Ed ition T his is the 1st ed itio n o f t his Se rvi ce M an ual 1st editi on, t itled HP C77 77A/C7778A DesignJet ColorPro CAD and Co lorPro GA Se rvice Manual www.GovTechMedia.com[...]

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    1 What’ s in this Service Manual This m anual c ontai ns inform ation necessar y to test, cali brate and servi ce: - HP De s i gnJet ColorP ro CAD (model C7777A) - HP De s i gnJet ColorP ro GA (m o del C7778A) For in form ation about using the se printe rs , refer to t he correspon ding Us er and Quick R eference Gui des. The procedu res describe[...]