HP (Hewlett-Packard) cp1700 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP (Hewlett-Packard) cp1700. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP (Hewlett-Packard) cp1700 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP (Hewlett-Packard) cp1700 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP (Hewlett-Packard) cp1700, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones HP (Hewlett-Packard) cp1700 debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP (Hewlett-Packard) cp1700
- nombre de fabricante y año de fabricación del dispositivo HP (Hewlett-Packard) cp1700
- condiciones de uso, configuración y mantenimiento del dispositivo HP (Hewlett-Packard) cp1700
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP (Hewlett-Packard) cp1700 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP (Hewlett-Packard) cp1700 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP (Hewlett-Packard) en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP (Hewlett-Packard) cp1700, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP (Hewlett-Packard) cp1700, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP (Hewlett-Packard) cp1700. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    cp1700 series user’s guide EulerUG.book P age 1 Monday, July 16, 2 001 5:34 PM[...]

  • Página 2

    Copyright Informatio n © 2001 Hewlett-Packard Company All Rights Reserved. First edition, 10/2001 Notice The information contained in this document is subject to change without notice. Hewlett-Packar d makes no warranty of any kind with respe c t to th i s info rm a t ion . HEWLETT-PACKARD SPECIF ICALLY DI SCLAIMS THE IMPLIED WA RRANTY OF MERCHANT[...]

  • Página 3

    ENWW i Contents Getting started Other resou rces for p roduct info rmation . . . . . . . . . . . . . . . . . . . 1-1 Setting up Printer p arts and location s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2- 1 Front of prin ter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 LCD panel a nd infrare d lens . . . [...]

  • Página 4

    ii ENWW Printing e nvelopes and cards . . . . . . . . . . . . . . . . . . . . . . . 5-10 Printing o n transp arencies . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 Printing o n media of user-defi ned size . . . . . . . . . . . . . . 5-11 Using the rear manua l feed . . . . . . . . . . . . . . . . . . . . . . . . 5-1 2 Using the Toolbox Pri[...]

  • Página 5

    ENWW iii Media is not picked up from Tray 1 or Tray 2 . . . . . . . . 8-12 Media is not pick ed up fro m the fron t manual f eed . . . 8-13 Media is not picked up from th e rear man ual fee d . . . . 8-13 Paper ou tput prob lem . . . . . . . . . . . . . . . . . . . . . . . . . 8-13 Printing a diagnost ic page . . . . . . . . . . . . . . . . . . . .[...]

  • Página 6

    ENWW 1-1 1 Getting started Thank y ou for bu ying the HP Colo r Inkjet CP 1700 ser ies printe r. This guide pr ovides details abou t how to set up yo ur compu ter, per form simple print er tasks, a nd reso lve pri nter pro blems. Other resources for product in formation You can obtain pr oduct info rmation that is not incl uded in th is guide from [...]

  • Página 7

    ENWW 2-1 2 Setting up In this c hapter, you will lea rn about th e compone nts of the printer and how to set up the p rinter. Printer parts and lo cations Front of pri nter 1 Paper guides – Guide the print med ia int o the prin ter. 2T r a y 1 – Holds the print med ia. 3 Output tray – Collects the p rinted pages . 4 Front manual feed – Hold[...]

  • Página 8

    2-2 ENWW 7 Ink ca rtridge cover – Pr ovides access to the ink c artridges . 8 Printhe ad cover – Prov ides ac cess to the pr intheads . 9 Printhe ad acces s latch – Lifts to allow e ach printhe ad to be removed from its color-cod ed sock et. 10 Hook – Connect s to the c arriage lo ck. Mus t be eng aged for t he printer to opera te. 11 Carri[...]

  • Página 9

    ENWW 2-3 4 POWER button – Controls power to th e printer. Press to tu rn the printer on or off . 5 RESUME button – Resumes current pri nt operation aft er tempo rary interrupti on, for ex ample, wh en adding print med ia to pri nter. 6 CANCEL button – Cancels the curre nt print job . 7 Infrared lens – Enables pr inting f rom an in frared se[...]

  • Página 10

    2-4 ENWW 7 Buttons – Push thes e buttons to remov e the rear access panel fr om the prin ter. Auto-duplex unit (optional acces sory) The printe r can au tomatical ly print o n both si des of a s heet of pape r using a pr inting acces sory call ed the aut o-duplex uni t. The auto-dup lex unit is a s pecial d evice th at attaches to the back of the[...]

  • Página 11

    ENWW 2-5 Step 2: Unpack the pri nter Unpack th e printe r and remov e the pac king tape and any s hipping materials from ins ide the pri nter and i nside the tr ays. Step 3: Install Tray 2 (opt ional accessory) 1 Positio n Tray 2 a t the lo catio n where you want to p lace the p rinter. The printe r is de signed to rest directly on top of the tray.[...]

  • Página 12

    2-6 ENWW 3 Set the pr inter on top of Tray 2. Step 4: Install the auto-dupl ex unit To instal l the auto- duplex u nit, you m ust first rem ove the p re-instal led rear acc ess pane l. The rear manual feed is no t availa ble whe n you insta ll the aut o-duplex unit. 1 At th e back of the pri nter, pu sh th e buttons on b oth sides of the rear acces[...]

  • Página 13

    ENWW 2-7 2 Slide th e auto-dup lex u nit in to the back of the printer until bot h sid es snap int o plac e. For in formatio n about usi ng the auto-dupl ex unit, see “ Two- sided printin g (dup lexing) . ” Step 5: Turn on the printer 1 Connect th e power c ord to the printer, an d plug it in. 2 Press t he PO WER bu tton to tur n on the pr inte[...]

  • Página 14

    2-8 ENWW 3 Remove ea ch in k cartrid ge from i ts pack age. 4 Install e ach ink cartri dge into i ts own c olor-cod ed sock et. Foll ow the colo red arrows to prope rly insta ll the ink cartrid ges. 5 Press fir mly on each ink cartridg e to ensure proper con tact af ter insta llation. Step 7: Install the printheads 1 Make su re the prin ter is tu r[...]

  • Página 15

    ENWW 2-9 3 Lift and pu sh the printhea d access latch towa rd the back of the printer . 4 Remove ea ch prin thead fr om its p ackage. R emove the protec tive film fro m each pr inthead. 5 Insert e ach printhe ad into its own col or-coded soc ket. 6 Press fir mly on each printh ead to e nsure pro per conta ct after insta llation. 7 Lift the pr inthe[...]

  • Página 16

    2-10 ENWW 9 Wait w hile the pr inter init ializes the prin theads. This can tak e a few minutes. When ini tiali zation i s comple te, an a lignment page prin ts. If no alig nment p age print s, chec k to ma ke sure there is paper i n the prin ter. Step 8: Load paper The printe r has four paper pat hs: l Tray 1 (default tr ay): Ho lds up to 150 shee[...]

  • Página 17

    ENWW 2-1 1 Tips for loading paper l The defa ult size o f Tray 1 and Tr ay 2 is 8.5 by 1 4 in (215.9 by 35 5.6 mm). Wh en you want to print on media s maller tha n this, y ou need to adjust the pa per width and pa per length gu ides in the tray before you load t he m edi a. l You can ex tend Tray 1 and Tray 2 to accomm odate A3, 11 by 17 in , and 1[...]

  • Página 18

    2-12 ENWW 4 For Tray 1, place u p to 150 sheets o f paper o r 30 tran sparenc ies (up to .58 in or 15 mm thick) in to the tray . For Tray 2, remove the cover and pla ce up to 2 50 sheets of paper (up to .98 in or 25 mm thick) in to the tray . Do not ov erload the tray. 5 Pinch a nd slide the paper le ngth gui de and pap er width g uide unti l they [...]

  • Página 19

    ENWW 2-1 3 For Ma cinto sh If your com puter has a USB po rt and is using M ac OS 8 .6 or late r, you can conn ect the pr inter to the compu ter usin g a USB c able. If y our comput er does no t have a USB por t, you can c onnect the pri nter to the compu ter using a n LIO module. Settin g th e LCD l angua ge By default, the LCD dis plays mess ages[...]

  • Página 20

    ENWW 3-1 3 Connecting to a network The printe r can be shared on a net work using an HP J etdirect p rint server/In ternet conn ector (LI O modul e) or an HP Je tdirect exter nal pr int serv er. This chap ter expla ins how to set up th e printer for network p rinting on a peer-to-p eer or cl ient-server network. Peer-to-peer netwo rks In a peer -to[...]

  • Página 21

    3-2 ENWW The followi ng ope ratin g systems su ppor t peer -to- pe er printin g : l Microsoft Wind ows 95 l Microsoft Wind ows 98 l Microsoft Wind ows Me l Microsoft Wind ows NT 4.0 (with Se rvice Pa ck 4 o r later) l Microsoft Wind ows 2000 l Macintosh OS 8.6. or later Client-serve r networks On a cl ient-se rver n etwork, cli ent co mputers send [...]

  • Página 22

    ENWW 3-3 HP suppo rts the fo llowing n etwork op erating sy stems ( NOS): l Windows 2000 l Windows NT 4.0 ( with Serv ice Pa ck 4 or later) l Novell Netwar e 4.11 (Bi ndery, NDS) l Novell Netware 5.0 and 5.1 (Bin der y, NDS and NDPS) l Windows Terminal Server E ditio n 4.0 l Windows 2000 Ser ver with T erminal Se rvices l Windows Terminal Server E [...]

  • Página 23

    3-4 ENWW To install a network printer on a client computer 1 Click Start , clic k Setting s , and then c lick Printers . 2 Double-click Add Pri nt er . 3 In Window s 95, W indow s 98, and W indow s Me, cli ck Netw or k Printer . In Window s NT 4.0 (with Ser vice Pac k 4 or late r) and W indows 2000, cli ck N etw ork Print Se rve r , when prom pted.[...]

  • Página 24

    ENWW 3-5 4 Clos e th e Chooser window. EulerUG.book P age 5 Monday, July 16, 2 001 5:34 PM[...]

  • Página 25

    ENWW 4-1 4 Installing printer software Printer s oftware e nables th e compute r to com municate with the p rinter. One of the printer drivers on the st arter CD mus t be in stalled on your comput er to allow you to take full advantage of the pr inter feat ures. If you do n ot have acc ess to a CD-ROM drive , you can download th e printer s oftware[...]

  • Página 26

    4-2 ENWW Making copies of the software The sta rter CD cont ains a uti lity that le ts yo u copy th e printer softw are on to disks. Wh en you run the Installer, select Custo miz at i on U t il i t y to copy di sks. You can also use this utili ty to copy the printer softwar e to your ha rd drive or to a network dri ve. After th e files are c opied [...]

  • Página 27

    ENWW 4-3 b Follow the instr uctions that app ear on th e scre en to com plete the softwa re insta llation fo r a local connec tion. 8 If the printer is se t up for network pri nting, click Con nected via the netw ork , and the n click Next. 9 Click Client Se tup if the pri nter is co nnected to a s erver or to someone's computer . Click Server[...]

  • Página 28

    4-4 ENWW T o install the printer driver 1 Insert th e starter C D into y our CD-R OM drive. 2 Double -click the Inst all er icon for the Mac OS that you are using. 3 Follow the instr uctions on the sc reen to c omplete t he inst allation . 4 Connect th e USB cab le (purch ased sep arately ; part num ber C6518A). 5 If you ar e using Mac OS X, l aunc[...]

  • Página 29

    ENWW 4-5 4 When the Main Ins tallation dialog box appears, s elect Uninst all from the pu ll-down menu loca ted in th e upper-le ft part of the dialog box. 5 Follow the instruct ions on the sc reen to comp lete the remo val of the sof twar e. Installing th e sof tware on DOS Before y ou in stall the DeskJet Control P anel, mak e sure your pr inter [...]

  • Página 30

    ENWW 5-1 5 Using the Printer In this c hapter, y ou will lea rn how to u se the printer dr iver to ch ange printer settings an d to perfo rm basi c print er tasks. Y ou wil l also lea rn about the spe cial media y ou can use with the printer and how to prin t on that media. Printer features You can use your new pri nter to perfo rm the fol lowing f[...]

  • Página 31

    5-2 ENWW duplexi ng from th e printer driver , the LCD dis plays instructio ns on how to ins ert pape r into th e printer . To le arn more a bout du plexing, see “ Tw o-sided p rinting (d uplexing ). ” l Create a banner . Create a b anner us ing so ftware su ch as Cor el ® Print Ho use, Micro soft Publis her, or Broderbun d Print Shop. Fo r be[...]

  • Página 32

    ENWW 5-3 4 Once y ou have m ade the nec essary changes , click OK to activate the chang e and c lose the Prope rties dialo g box. Prin ter dr iver h elp The printe r driver help ca n be activ ated from the Help b utton, th e F1 key, or a questi on mark symbol in the u pper-rig ht corne r in the p rinter driver ( dependin g on th e Windows operati n[...]

  • Página 33

    5-4 ENWW A4 (8.3 by 1 1.7 in; 21 0 by 297 mm) A5 ( 5.8 by 8.3 in ; 14 8 x 210 mm) B4 (10.12 by 14.33 in; 257 by 364 mm) JIS B5 (7.17 by 10.1 2 in; 182 by 257 mm) Envelope U .S. #1 0 (4.12 by 9. 5 in; 105 by 241 mm) Envelope D L (8.66 by 4. 33 in; 200 by 11 0 mm) Envelope C 6 (4.49 by 6. 38 in; 114 by 16 2 mm) Envelope M onarch (3.87 by 7. 5 in; 98 [...]

  • Página 34

    ENWW 5-5 Media handling Sel e ct i ng a t r a y The prin ter only picks up m edia in the curren tly sele cted tr ay unles s you turn on A uto-Pick . If the cur rently se lected tr ay runs o ut of prin t media and Auto- Pick is not selecte d, you will re ceive a message that i nstruct s you to add more paper to that tray. If Auto-Pic k is sel ected,[...]

  • Página 35

    5-6 ENWW 2 Right-c lick the ic on for th e printer, a nd then cl ick Properties (Windo ws 95 and W indow s 98), or P rinting P reference s (Windows 2000 ), or Document Defaults (Windows NT 4.0) . 3 Click t he Features tab, and then c lick Advanced Fea tures . 4 In the Advanced Fea tures dialog box , select the Auto-Pick fro m Next Tray check box. 5[...]

  • Página 36

    ENWW 5-7 l Top: .12 in (3.0 mm) l Bottom: .46 in ( 11.8 mm) A4, A5, B 5, envelo pes, car ds, other m edia siz es l Left: .13 in (3.4 mm) l Right: .13 i n (3.4 mm ) l Top: .12 in (3.0 mm) l Bottom: .46 in ( 11.8 mm) Performing printer tasks In this s ection, y ou can fi nd inf ormation about how to send documents to print, how to print o n speci al [...]

  • Página 37

    5-8 ENWW To perform auto-duplexing 1 Load the ap propri ate paper in Tray 1 , Tray 2, o r the front m anual feed. 2 From the Start menu, click Settings , and then click Printers to open the P rinters fo lder. 3 Right-c lick the ic on for th e printer, a nd then cl ick Properties (Windo ws 95 and W indow s 98), or P rinting P reference s (Windows 20[...]

  • Página 38

    ENWW 5-9 7 Change any other pr int setting s, if n ecessary , and then click OK to close t he dialog box. 8 Click OK to print. 9 After the fi rst side o f the page(s) is printed, turn the pa per over and reload i t into the printer. Ref er to the d irectio ns on the LCD for guidance about h ow to reload the pap er in the printer . For more in forma[...]

  • Página 39

    5-10 ENWW The dev ice projects a solid infrared b eam to the printe r during th e info rmatio n trans fer pr ocess. W hen the inform ation t ransfe r is comp lete, the beam tu rns off. Printing on special m edia This sec tion pro vides inform ation o n how to pr int on med ia such as envelope s, postc ards, an d transp arencie s. Printing envelopes[...]

  • Página 40

    ENWW 5-1 1 Printing on transparencie s For best r esults, use HP P remium T ransparen cy Film, which is specifi cally des igned to wor k with the p rinter, o r other tran sparenc y film that is de sign ed for inkj et printe rs. To print on transpar encies 1 Remove al l media f rom Tray 1. 2 Insert th e transp arencies with the rough s ide down an d[...]

  • Página 41

    5-12 ENWW To print on media of user-defined size 1 Lift the ou tput tray and remo ve exis ting medi a from Tra y 1 or Tray 2. 2 Insert th e media into the tray y ou want to print fr om. 3 Slide the wi dth and length guides until they st op at the edges of the medi a. 4 Lower the output t ray. 5 From the File me nu, clic k Pr int , and then click Pr[...]

  • Página 42

    ENWW 5-1 3 To print using the rear manual feed 1 From the p rinter driver , select Options . 2 In the P rinter Propert ies dialog b ox, under Paper Tra y , sele ct Rear Manual Feed . 3 Under Paper S ize s elect the media size you a re usin g. 4 Click OK to clo se the Printer P roperties d ialog box , and then OK to send y our job to pr int. 5 Inser[...]

  • Página 43

    ENWW 6-1 6 Using the Toolbox The Toolb ox prov ides st atus and m ainten ance info rmation a bout your printer . It also gives you s tep-by -step gu idance fo r basic printing ta sks and prov ides hel p solving printer problem s. After in stallin g your pri nter, you can open the Tool box by cli cking the Toolbox i con on y our desk top. Printer St[...]

  • Página 44

    6-2 ENWW Printer Services tab The Printer Se rvice s tab provides utilit ies that h elp you m aintain a nd test your printer. You can clean and alig n your prin theads, and ca librate the color on your printo uts. You can prin t a test or di agnostic page, and test your printe r commu nication . You can also specify the langu age in which the print[...]

  • Página 45

    ENWW 7-1 7 Maintaining the printer This c hapter e xplains basic p rinter maintenan ce, in cluding cleaning the printer , and mai ntaining the prin theads an d ink c artridges . You ca n find informat ion ab out the stat e of the printer, the printhe ads, and th e ink cartri dges fro m the Too lbox if y ou ha ve it ins talled. Y ou ca n also perfor[...]

  • Página 46

    7-2 ENWW Maintaining t he printheads The printh eads re quire ve ry litt le mainte nance. Yo u can pr int up to 16,000 blac k and white pag es and 24,0 00 color pa ges before you ne ed to repla ce a printhe ad. Wh en a prin thead needs to be re placed, t he LCD displays an alert mes sage. Cleaning the pri ntheads If the pri nted charac ters are i n[...]

  • Página 47

    ENWW 7-3 3 Release t he PO WER button. The pri nter begins the prin thead cleanin g proces s. To perform a level 3 printhead cleani ng 1 Press and hold d own the POWER bu tton. 2 While hol ding down the POWER butto n, pres s the CANCEL button twice and then press the RESUME b utton twice. 3 Release t he PO WER button. The pri nter begins the prin t[...]

  • Página 48

    7-4 ENWW 5 Press fir mly on the print head to ensure pro per cont act after insta llation. 6 Close the printhea d acces s latch fir mly, ens uring the h ook catc hes the ca rriage loc k, and the n close the printh ead cove r. You will need to use so me force to close th e printhead a ccess la tch. 7 Wait while t he printe r initia lize s the pr int[...]

  • Página 49

    ENWW 8-1 8 Troubleshooting This cha pter pro vides infor mation a bout how to troubl eshoot co mmon printer problem s, such as paper jams an d poor qu ality pr inting . If the infor mation in th is chap ter does not help y ou troubles hoot the printer pr oblem, try to pr int a diagn ostic p age, and the n contact HP Customer Support . For infor mat[...]

  • Página 50

    8-2 ENWW Unexpected printer shutdow n Check th e power l Make su re the p ower co rd is connecte d firmly to t he print er and to a working outlet, and that the printer is turned o n. The P OWER light on the LC D panel o f the printer s hould b e gre en. Try turning the pri nter off, and the n on aga in. Check th e printer ve nts l The printe r ven[...]

  • Página 51

    ENWW 8-3 without fir st speci fying whi ch prin ter you want t o use w ith an applica tion. The defaul t printer s hould be the pr inter tha t you use most often . If the pri nter selec tion is a problem , open the Printer s folder by click ing Settings and then Printer s . In t he Print ers fold er, right- click on the p rinter icon, an d then cli[...]

  • Página 52

    8-4 ENWW Check th e status of t he ink car tridges l You can view the s tatus of th e ink cartridge s from th e Toolb ox. Replace a ny ink c artri dges that a re low on ink. Resolving print ing problems This sec tion pro vides sol utions to common pr inting p roblems. Blank page printed Check that the tape is removed from the pri ntheads l Each new[...]

  • Página 53

    ENWW 8-5 Move close r to the p rinter l Make su re the dev ice is no more than three feet (one meter) f rom the prin ter when y ou send th e print j ob. If you ar e still having pr oblems sending a job t o print usi ng the infrared fe ature, consult the infrar ed docume ntation for the handheld or la ptop device . Something on the page is missin g [...]

  • Página 54

    8-6 ENWW Check th e margin settin gs l If the text or graph ics are c ut off at the edges of t he page , make sure the margin settin gs for th e documen t do not exceed th e printabl e area of your pr inter. For in formatio n about mar gin sett ings, see “ Minim um mar gin s. ” Check how the media is loaded l Make su re the wid th and l ength g[...]

  • Página 55

    ENWW 8-7 Check th e document f ile l Occasio nally, a doc ument file is dama ged. If you can print o ther document s from th e same so ftware pac kage, tr y to pri nt using a backup cop y of your docume nt, if availa ble. Ink is smearing Check the p rint mode l When you prin t documen ts that use a lot of ink, y ou must al low the document more tim[...]

  • Página 56

    8-8 ENWW Check the paper type print setting l When pr inting on transpar encies or other special m edia, select th e corre sponding med ia typ e in the Print Setti ngs dialo g box. Check th e ink cartrid ges l Check tha t all the l ines are c onnected and have print ed properl y. If the lines are brok en, one or more of y our ink c artridges is pro[...]

  • Página 57

    ENWW 8-9 Blee ding c olors in pr intout Check the print sett ings l Some pape r typ e setting s (such as Transpar ency Films and Photo Papers ) and print qua lity se ttings (such as Best ) require more ink than othe rs. Choose d ifferent print se ttings in the Pr int Settings dialog bo x. Also, make sure tha t you h ave sele cted th e correct m edi[...]

  • Página 58

    8-10 ENWW 1 Remove al l media f rom the ou tput tray . 2 Open the top cover to locate th e jam. When you lift the to p cover, the carri age should r eturn to its positio n on the right sid e of the printer . 3 If the carriag e does not retu rn to the right si de of the printe r, turn the printer off. 4 Free a ny wrinkle d media an d pull the sheet [...]

  • Página 59

    ENWW 8-1 1 6 If you h ave t he rear a ccess panel i nstalled , remov e the re ar acces s panel and check f or ja mmed medi a. If you do not hav e the re ar access panel i nstalle d, proc eed to ste p 7. a To remov e the rear ac cess pane l, push th e button s on eith er side of th e rear access pan el, and pu ll the panel out o f the printer . b If[...]

  • Página 60

    8-12 ENWW To avoid jams l Make su re nothin g is blo cking th e paper pa th. l Do not overlo ad the trays. Tray 1 hol ds 150 sheets of plain paper or 30 trans parenci es. Tray 2 h olds 250 sheets of pap er. The fr ont manual fe ed hold s up to ten sheet s of pa per or thr ee transpa rencies. l Load paper properl y. For ins tructi ons about loa ding[...]

  • Página 61

    ENWW 8-1 3 Media i s not picked up from t he front manual feed l Check th at the wid th guide is snug , but not t ight, a gainst the e dge of the paper . l Make su re there is not mo re than 10 sheet s of paper or thr ee transpa rencies l oaded in th e front ma nual feed. l Make su re the m edia is not wri nkled or b ent. Do no t leave media in the[...]

  • Página 62

    8-14 ENWW 3 Release t he PO WER button. Your printer pr ints a di agnostic page. If you stil l cannot res olve the p roblem af ter reviewi ng the diagn ostic page, cal l the HP Cu stomer Car e Center. Keep the di agnostic page, bec ause it prov ides infor mation th at migh t be usefu l to Customer Care Center in helpi ng you to t roubleshoo t a pri[...]

  • Página 63

    ENWW 8-1 5 3 What is the brand and model of your computer ? 4 What is the vers ion of pr inter s oftware y ou are usin g? 5 What p rinter dr iver did y ou selec t? For customers in North America For customers outside of North America I During Warran ty US: 208 323 2551 M onday th rough Friday 6am to 6 pm (MST) Canada : 905 206 4663 Monday thr ough [...]

  • Página 64

    8-16 ENWW Australia Calling from else where in the world Contact y our local dealer or n earest HP Sales and Su pport Offic e for tech nical ass ist ance or hardware r epair ser vices. Hong Kong 300 285 55 Hunga ry 36 1 25 2 4505 India 911 1 682 6035 Indo nesia 21 350 3408 Ireland 01 662 5525 Italy 0 2 264 10350 Japan 05 70-000511 Korea Seoul 0 2 3[...]

  • Página 65

    ENWW A-1 A HP Supplies and Accessories You can order HP supplie s and ac cessor ies fro m the HP website. Visit HPshoppi ng.co m ( http://ww w.hpshoppi ng.com ) for more informati o n. Accessories You can order th e followin g accesso ries: Supplies Ink cartridges Pri nthe ads 250-sheet input tray (Tray 2 ) C8220 A HP auto-du plex unit C8219 A HP N[...]

  • Página 66

    A-2 ENWW P arallel c ables USB cable Netw ork interface HP Bright Whi te Ink j et Paper HP Prem ium Pl us Pho to P a per HP IEEE-1284 A-B Parallel Ca ble (2 m) C2950A HP IEEE-1284 A-B Parallel Ca ble (3 m) C2951A HP USB A-B (2 m) C6518A HP Jetdi rect 20 0m print s erver/Intern et connec tor (LIO m odule) J6039A HP Jetdi rect 25 0m print s erver/Int[...]

  • Página 67

    ENWW A-3 HP Premium Photo Pa per HP Photo P a per HP ColorFast Photo P aper HP Photo Quality Inkjet /Desi gn Glossy P aper 50 sheets , glossy US Letter (8 .5 by 11 in) C6979 A 15 sheets , glossy US B-size (11 by 17 in) C6058A 15 sh eet s , glo ssy A3 ( 297 by 420 m m) C6059A 15 sheets , glossy A4 (Europe an) (210 by 297 mm) C6040 A 20 sheets , two-[...]

  • Página 68

    A-4 ENWW HP Pr ofessional Br ochure and Flye r P ap er HP Premi um Inkj et Paper HP Design Hea vywei gh t P aper HP Heavywei ght Premium P aper HP Premi um Inkj et T ransparenc y 50 sheets , two-sided , glossy US Letter (8.5 b y 11 in) C6817A 50 sheets , matte US Letter (8 .5 by 11 i n) C6955A 100 sheet s, tri-fold, two- si ded, g loss y US Letter [...]

  • Página 69

    ENWW A-5 HP Banner Pa per HP T extured Greeting Car ds HP Greeting Card P aper HP Iron-on T -shir t T ransfer s 50 sh eet s A4 (210 by 297 m m) C383 5A 100 sheet s US Letter (8 .5 by 11 i n ) C1820 A 100 sheet s A4 (210 b y 297 mm ) C1821 A 20 sheets , 20 envelope s, felt-textured, ivory/ half-fold US Letter (8 .5 by 11 i n) C6828A 20 sheets , 20 e[...]

  • Página 70

    ENWW B-1 B LCD Messages Many dif ferent mes sages c an appear on the LCD . Some messages inform y ou of the c urrent sta tus of the print er, such as INITIALIZI NG . Other m essages r equire a n action, such as CLOSE A LL COVERS . The following table des cribes som e of the messages th at might ap pear on the LCD. If a mes sage per sists af ter you[...]

  • Página 71

    B-2 ENWW [COLOR] INK CA RTRIDGE MISSING The printer canno t detec t the ink cartri dge becau se it is missing , improperly installe d, or defectiv e. Open t he ink cartridge door and check fo r a missing , incom patibl e, or impro perly instal led ca rtrid ge. Rein sta ll or repl ace the c artridge as appropri ate . If the error persi sts , c ontac[...]

  • Página 72

    ENWW B-3 LOAD [MED IA SIZE] MEDIA IN [TRAY ] PRESS RESUME TO CONTINU E For a print j ob that automatic al ly selects the media type, the prin ter requires m edia of the speci fied size to b e loaded into the specifie d paper tray. Follow the ins tructions in the print er me ss age. PRINTED P AGE IS DRYING... PRESS RESUME TO CONTINU E Printer has pa[...]

  • Página 73

    B-4 ENWW AUTO-DUPL EX UNIT NOT AVAILABLE PRESS RESUME OR CANCEL The aut o-duplex u nit comes with the CP170 0D mod el. You can also purchase it as an opt ional acce ssory . If yo u have not p urchased the auto- duplex un it, you cannot p rint an auto-dup lex job. If you h ave purchased the auto- dupl ex uni t, mak e sure it is inst alled corr ectly[...]

  • Página 74

    ENWW C-1 C Printer Specifications Pri nt M e t hod Dr op on- dem and th erm al ink jet pr int i ng Print Speed: (Letter/A4) Fast Norm al Best Black Text Mixed Te xt Color 4 in by 6 in Photo Full Page C olor 16 ppm 14.5 pp m 1.4 ppm 5.5 ppm 8 ppm 7 ppm 0.9 ppm 1.3 ppm 4 ppm 4 ppm 0.7 ppm 0.7 ppm Print Speed: (11 in by 17 in/ A3) Fast N ormal B est B[...]

  • Página 75

    C-2 ENWW Media H andling Tray 1, fron t manual feed, re ar manual feed, Tray 2 (optional, part C8220A), outp ut tray Recomm ended Media Weight Pap e r : 16 to 36 lb Bond using Tray 1 or front ma nual feed, 16 to 72 lb Bond using rear manual feed En velopes : 20 to 24 lb Bond Car ds : 110 lb In dex Media Sup ported (maximum number of pages su pporte[...]

  • Página 76

    ENWW C-3 Syst em Re quir emen ts Minim um Windows 95/98: Pen tium 60 MHz, 16MB RAM Windows NT 4.0: P entium 60 MHz, 2 4 MB RAM Windows M e: Pentium 150 M Hz, 32 MB RAM Windows 2000: Pent ium 133 MHz, 32 MB RAM Mac OS 8 .6 or la ter: 32 MB R AM (USB/Ap pleTalk) Mac OS 8.6 or 9 .x: 32 MB RAM (I R) Recommended For all Win dows operating systems (Win d[...]

  • Página 77

    ENWW Hewlett-Packard Limited Warran ty Statement Extent of Limited W arranty 1 Hewlett-Pac kard warr ants to the end-us er cust omer that t he HP product s speci fied abov e will be free fro m defects in mat erials and workman ship for the duration specifi ed above , which du ration begin s on the da te of pu rchase by the cu stomer. 2 For softwa r[...]

  • Página 78

    ENWW 7 HP shall have no obliga tion to repair, r eplace, o r refund un til the cust omer retur ns the def ective p roduct to HP. 8 Any re placemen t prod uct may b e either new or li ke new, pr ovided that it has function ality at least equal to th at of the product being replaced. 9 HP produ cts may contain rem anufac tured parts , compon ents, or[...]

  • Página 79

    ENWW 2 To the ex tent that this Warran ty Stateme nt is inco nsisten t with lo cal law, this Warra nty Statem ent sh all be dee med modifi ed to b e consis tent w ith suc h local law. Under such lo cal l aw, ce rtain discla imers a nd limita tions of this W arranty S tatemen t may not apply to the cu stomer. Fo r exampl e, some s tates in the Unit [...]

  • Página 80

    ENWW DECLARATION OF C ONFORMITY accordi n g to ISO /IE C Guide 22 an d EN 45014 Supple mentar y Inform ation: (1) The prod uct herewi th compli es with the re qui re ments of the Lo w Volta ge D i re ctive 73/23/ EEC and the EMC Directive 89/336/E EC, and carries t he CE m arking according ly. (2) The prod uct was tested in a ty pic a l co nfigurat[...]

  • Página 81

    ENWW I- 1 Index A accessories installing 2-6 part numbers A-1 adding paper 2-10 ADI AutoCAD drivers 4-5 aligning printheads 7-3 Apple Macintosh. See Macintosh AppleTalk, configuring 3-4 AutoCAD drivers 4-5 auto-duplex unit error messages B-4 installing 2-6 jams, clearing 8-9 margins, minimum 5-7 models including 2-3 part number A-1 parts, locating [...]

  • Página 82

    I-2 ENWW customer s upport telephone 8-14 websites 8-14 Customization Utility 4- 2 custom-size media 5-11 cut-off pages, troubleshootin g 8-5 D declaration of conformity 9 default settings, printer dr iver 5-2 diagnostic page, printing 8-13 dimensions, printer C-2 disks, copying software to 4-2 display. See LCD panel Document Defaults 5-2 documenta[...]

  • Página 83

    ENWW I- 3 trays supporting 2-10 help customer s upport 8-14 online 1-1 printer driver 5-3 Toolbox 6-1 hook, carriage lock 2-2 HP Autoduplex unit. See auto-duplex unit HP Banner Paper 5-2, A-5 HP Bright Wh ite InkJet Paper A-2 HP ColorFast Photo Paper A-3 HP Customer Care Centers 8-14 HP Felt-Textured Greeting Cards A-5 HP Glossy Greet ing Card Pap [...]

  • Página 84

    I-4 ENWW troubleshooting 8-4 LCD panel buttons and lights 2-2 language, selecting 2-13 messages B-1 legal paper, loading 2-11 length guides, paper 2-11 lights 2-2, 8-3 limited warranty 5 Linux drivers 4 -5 LIO modules adaptor slot 2-3 using 3-3 loading media 2-10, B-2 lock, carri age closing 2-9, B-4 locating 2-2 opening 2-8 M Macintosh AppleTalk, [...]

  • Página 85

    ENWW I- 5 P page orientation 2-11 pages per month C-2 panel, rear access error messages B-4 locating 2-3 removing 8-11 paper capacities, trays 2-10, 5-5 custom-size 5-1 1 error messages B-2 guides 2-1, 2-11 heavy 5-12 HP A-2 jams 8-9 loading 2-10 margins, minimum 5-6 special 5-10 specifications 5-3 tray selection 5-5 types supported 2-10 weight spe[...]

  • Página 86

    I-6 ENWW aligning 7-3 cleaning 7-2 cover, locating 2- 2 error messages B-2 installing 2-8 part numbers A-1 replacing 7-3 status 6-1 Properties 5-2 Q quality, troubleshooting 8-6 R rear access panel error messages B-4 locating 2-3 removing 2-6, 8-11 rear cover, auto-duplex unit 2-4 rear manual feed capacity 2-10, 5-5 error messages B-3 feeding probl[...]

  • Página 87

    ENWW I- 7 Information tab 6-1 installing 1-1 opening 6-1 Printer Services tab 6-2 Printer Status tab 6-1 test page, printing f rom 8- 1 top cover 2-1 transparencies capacities, trays 5-5 HP Premium Transparency Film A-4 loading 2-10 printing 5-1, 5-11 trays supporting 2-10 Tray 1 Auto-Pick 5-5 capacity 2-10, 5-5 custom-size media, printing from 5-1[...]

  • Página 88

    I-8 ENWW settings 5-2 system r equirements C-3 uninstalling software 4-3 wireless printing troubleshooting 8-4 using infrared lens 5-9 utilities 4-5 Z ZoomSmart 5-1 EulerUG.book P age 8 Monday, July 16, 2 001 5:34 PM[...]