HP (Hewlett-Packard) D640 manual

User Manual Model D640 (Printer and Accessories) HP 5000 Cut Sheet Printers[...]

HP 5000 D640 Cut Sheet Printer User Manual (Printer and Accessories) Hewlett-Packard Company C5620-9 0024 E0397[...]

ii Noti ce Hewlett-Packard makes no warranty of an y kind with regard to this material , including, but not limited to, the impli ed warranties of merchantabi lity and fitnes s for a particular purpose. Hewlett-Packard shall not be liable for errors contained h erein or for incid ental or consequen- tial damages in connection with the f urnishing, [...]

iii Copyright s and Tra demark Cred its Adobe ™ , PostSc ript™ , PostScript II an d the Post Sc ript L ogo ™ are trademarks of Adobe Sys- tems Incorporated which m ay be registered in certain jurisdic tions. Arial, Times New Roman, and Mono type are registered trademarks of the Monotype Corpora- tion. Bi-Tronics ™, PCL5™, and REt™ are t[...]

iv Cautio n and War nings A Caution deno tes a hazard. It calls attention to a pr ocedure which, if done incorrectly or inat- tentively, could damag e o r d estro y p art o r all of the product. Do no t pr oceed beyond a Caution until the indicat ed condition s are fully understoo d and met. A WARNING denotes a hazard. It calls attention to a proce[...]

v WARNING! Disconnect th e printe r from its power source whenever perfor ming any maintenance or installati on procedure. The printer is equipped with safety interlock sw itches on most of its cove rs. The swit ches dis- able parts of the p rinter when the covers are opened. These areas present the risk of electric shock, burns, and injury fro m m[...]

vi Preface The User M anual contains all the informatio n n eeded to operate the prin ter. This information is directed toward printer operators who are familiar with basic printer opera- tions and comf ortab le with replacing printer consu m ables such as the toner. We suggest you take th e time to look throug h and familiarize yourself with the v[...]

vii Other Man uals The HP 5000 D640 Instal lation Ma nual, C562 0-90015 (E nglish ver sion) guides you thr ough unpacki ng, setup, t esting, an d config uration of your prin ter. The HP 5000 D640 Technical Reference Manual , C5620-90 000, is a gu ide to using fo nts and the PCL and PJL emulations on the D640. It also documen ts additional aspects o[...]

ix 1 About Your Printer Standard Features of the D640 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Accessories For the D640 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Full 600 x 60 0 Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 -2 Rugged [...]

x 2 Control Panel Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Getting to Know the Co ntrol Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Control Panel Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Checking [...]

xi Clearing Pap er Input Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Clearing a Tray Pick Error Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Clearing a Feed Path Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26 Clearing HCI J ams . . . . . . .[...]

xii Fuser Kit - Replacing the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29 Removing th e Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30 Installing the Fuse r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31 Printer Pick Ro ller [...]

xiii 6 Advanced Topics Maintaining Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Print Quality Troubles hooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Print Quality Problem s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 [...]

xiv B Host Serial and Parallel Interfa ce Configuration Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Using the Serial Inter face . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Using the Parallel Interf ace . . . . . . . . . . . . . . . .[...]

xv D Using Paper Supported Print Med ia Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1 Alternate Sources of Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-1 Paper Manufacturing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2 Sources of[...]

xvi The Printer Menu Settings Rep ort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-12 Printer Menu Settings Report Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-12 The Ripple Test Pr int . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-16 Troubleshooting with th[...]

About You r Prin ter 1-1 About Your Printer 1 About Your Printer Figure 1 -1 D640 wi th High Capaci ty Input an d High Capacity O utput ins talled Standard F eatures of the D 640 Printer • 600 x 60 0 dpi resol ution • 40 page per minut e printin g (simplex ) • Duplex p rinting fro m A5 to Ledger s ize paper, plus cu stom sizes • Prints fo r[...]

Access ories Fo r the D640 Pr inter 1-2 About Y our Pr inter • Toner recycling • Virtua l Font Car tridges res ident on in ternal ha rd disk • Operator-replaceable consumables (toner , developer powd er, drum, fuser, and p aper pick rollers) • Bitronics parallel and serial interfaces with automatic switching • PCL 5e, P JL, and HP-GL/ 2 l[...]

Access ories For t he D640 Printer About You r Prin ter 1-3 About Your Printer Toner Recycling and Economy Mode Printing The D640 s upports bo th toner recy cling an d economy pr inting mode for greater toner yi elds. Toner recycling can increase toner yield by u p to 20%. In economy mod e, toner usage is reduced by up to 30% with minim a l im p ac[...]

Access ories Fo r the D640 Pr inter 1-4 About Y our Pr inter Compatibility with LaserJe t 4Si/5Si Printer The HP 5000 D640 is com patible with the HP LaserJet 4Si printer driver. However, because the D640 provid es m ore functionality than the HP LaserJet 4Si, not all D640 features can be accessed with the 4Si printer driver. You can use third part[...]

Getting to Know the Printer About You r Prin ter 1-5 About Your Printer Getting to Know the Printer Orientation Unless ot herwise note d, all instru ctions in thi s manual assum e you are faci ng the fr ont of the printer, with the pa per trays on the bottom an d the paper outp ut on the top. Figure 1 -2 D640 wi th High Capaci ty Input an d High Ca[...]

Getting to Know the Printer 1-6 About Y our Pr inter The D640 Printer Your prin ter ma y or may no t be instal l ed wit h the op ti o nal high capac ity inp ut (HCI) and high capacity output (HCO) accessories. Figure 1-2 shows the printer, th e HCI, and the HCO installed together. If y ou want to know m ore about these optional accessories, refer t[...]

Getting to Know the Printer About You r Prin ter 1-7 About Your Printer Front and Right Side of the Printer In Figure 1-3, starting at th e Control Panel at the top left and reading clockwise, refer to the followi ng points of interes t. • Control Panel: Consists o f function buttons an d a liqui d crystal d isplay (also referred to as the LCD pa[...]

Getting to Know the Printer 1-8 About Y our Pr inter Figure 1 -4 Behin d the front cove r . . . . . . . . . . . . . . . . . . Floppy disk drive Front cover Serial diagnostic port * PC card slot * LTR LTR LTR * For support use only.[...]

Getting to Know the Printer About You r Prin ter 1-9 About Your Printer Behind the Front Cover The front cov er is located b e low the C ont ro l P anel , as sh own in Fi g ure 1 -4. When you open i t, you find th e foll o win g: • PC card slot : Used only for s upport tes ting, and co vered with a ru bber protecti ve cap. • Serial di agnostic [...]

Getting to Know the Printer 1-10 About You r Prin ter Figure 1 -5 Behind th e front doo r Transfer assembly guide Lever 6 Handle 3 Fuser unit Decurler lever Lever 4 Duplex unit Drum unit locking knob Drum unit Precharger cleaner Lever b1 Knob 1 Knob 2 . . . . . . . . . . . . . . . . . . Cleaning roller LTR Fuser locking knob Lever 5 Duplex roller k[...]

Getting to Know the Printer About You r Prin ter 1-11 About Your Printer Behind the Front Door When you op en t he fro nt do or of the pri nter, y ou see the pri nte r’ s i nte rn al compo nents, shown in Fig ure 1-5 and d escribed b elow. • Fuser: Applies heat and pressure, which melts th e to ner and adheres it to th e pap er. • Drum unit: [...]

Getting to Know the Printer 1-12 About You r Prin ter Figure 1 -6 Behind th e upper rig ht cover Toner collector bottle Toner hopper Developer unit Developer collector bottle Upper right cover . . . . . . . . . . . . . . . . . . Install toner here Install developer here[...]

Getting to Know the Printer About You r Prin ter 1-13 About Your Printer Behind the Upper Right Cover By opening the u pper right cover, y ou gain access to the printer’ s consumables, as shown in Figure 1- 6 and describ ed below. • Toner hopper: A reservoir that h olds toner. The Co ntrol Panel displays messages to indicate toner low and toner[...]

Getting to Know the Printer 1-14 About You r Prin ter Fig u r e 1- 7 Rear and left s ide of t h e pri nte r Upper left cover Paper side exit (under cover) HCO connector AC input power connector HCI connector Ozone filter User documentation holder Serial port (RS232/422) Switches used for support only Parallel port (IEEE 1284C) HCO attachment points[...]

Getting to Know the Printer About You r Prin ter 1-15 About Your Printer Rear and Left Side of the Printer The rear of the prin ter has the features shown i n Figure 1- 7 and described below. • Ozone filter: Absorbs and red uces the printer’s ozone emissions. • Documentation holder: Provides a convenient location to store the pr inter manuals[...]

Getting to Know the Printer 1-16 About You r Prin ter High Capacity Inpu t Accessory An optional High Capacity Inpu t (HCI) accessory (shown in Figure 1-8) is available to provide an additional in put capacity of 3000 s heets . The HCI sit s on rails attached to the printer and is electrically connected to the printer by a cable, and obtains its po[...]

Getting to Know the Printer About You r Prin ter 1-17 About Your Printer High Capacity Output Accessory The D640 can stack paper o nto the optional High-Capacity Output (HCO) accessory (shown in Figure 1- 9), which h olds up to 2 000 sheets. The HCO uses a st andard power cord that may be plugg ed into any standard 120VAC or 24 0VAC (depending on t[...]

Powering O n the P rinter 1-18 About You r Prin ter Powering On the Printer 1. Lo cate the main po wer switch and standby switch as shown in Figure 1-1 0. Figure 1 -10 Stand by switch and Main power s witch 2. Turn on the Main power switch b y pr essin g in at the top o f the swi tch. 3. Tu rn on th e Standby s witch, as sh own in Fig ure 1-11, b y[...]

Control Panel 2-1 Control Panel 2 Control Panel Introduction The D640 pr inter pe rforms many kinds of p rinting tasks. Thro ugh the C ontrol Pa nel menus, you can select options and features. If your print jo b contains commands that change the Co ntrol Pan el sett ings, the pri nt job commands w ill be effectiv e for that job only. This chapter i[...]

Getting to Know the Control Pane l 2-2 Contro l Pane l Getting to Know the Control Panel Figur e 2-1 Cont rol P anel Control Pan el Features and Fu nctions The Control Panel is one o f the means to control and configu re the printer. Throug h the Control Panel, the pri nter dis plays informati on about aspect s of normal operation, paper jams, cons[...]

Chec king Print er St atus Control Panel 2-3 Control Panel At any given time, y ou can only perform the action shown on the C ontrol Panel for a particul ar button. If a button i s undefined, i t performs n o function. • The Speaker is not currently activated. • The L iquid crystal displ ay (LC D) panel disp lay s print er st atus and oper atin[...]

Chec king Print er Stat us 2-4 Contro l Pane l •P C L Indicates that the printer is using PCL (Printer Control Langu age) emulation. •O n l i n e The printer is ready to print. Abnormal Printer Status The message field (the fir st and second line) of the Cont rol Panel reports the printer ’s conditions , such as lo w to ner, paper jam, or doo[...]

Checki ng Paper Control Panel 2-5 Control Panel Checking Paper Check the C ontrol Panel to make su re that pape r is loaded properly and to o bserve the p rogress of pri nting. You can: • Verify that the paper trays contain paper. • Verify that correct paper sizes are in the paper trays. • Check on paper travel thr ough the paper path when p [...]

Function Butt ons 2-6 Contro l Pane l Table 2-1 lists all available standard p aper categories and their respective sizes. Table 2- 1 Stand ard pap er sizes Function Buttons The following illu stratio n shows the fu ncti on button s assigned to the Main Screen. Table 2-2 describes how each fu nction button is used with the Main Screen. Figure 2 -6 [...]

Function Butt ons Control Panel 2-7 Control Panel Table 2 -2 Control Panel Main Scre en Functi on Buttons Navigating Through the Control Panel Submenu Arrow Butt ons Figure 2-7 shows the appear ance of the Control Panel when you are ready to ma ke selections from the C ontrol Pan el menus. Wh en you want to expand the menu selections (t hat is, exa[...]

Function Butt ons 2-8 Contro l Pane l Table 2 -3 Control Panel Submenu F unction Bu ttons Figure 2-8 sh ows continu a tio n arrows to indicate there are additional items on a submenu. Press N display the additional items. Figure 2-9 shows the menu ch oices after you press N . Figur e 2-8 Cont inuat io n arr ows Figure 2 -9 Up and do wn continu atio[...]

Cust om Menu Se ttings Control Panel 2-9 Control Panel Once you hav e highli ghted th e submenu sel ection (Fig ure 2-8), press the Select function button to activate your selectio n and return to the previ ous lev e l. The On lin e function button will change to Save. Yo u can make further changes to the setti ngs, or press Save to store your new [...]

Custom Me nu Sett ings 2-10 Control Pane l 3. Use M or N to h ighlight the Save o r Restor e (Figure 2-10) . 4. Use P to obtain m ore settings opt ion s (Figure 2-11). 5. Use M or N to highli ght the opt ion you want. 6. Press Select. Figure 2 -11 Custo m restore and save menu settings PwrOnConfig This location stores settings used at power-on or f[...]

Printing M enu Se ttings Control Panel 2-11 Control Panel Printing Menu Settings The Printing menu pro vides access to configuration choices that directly affect h ow your document s are pri nted. Figu re 2-12 shows so me of these. If your software specifies different valu es than those pro grammed in the Control Pan el, the printer uses the valu e[...]

Printing M enu Se ttings 2-12 Control Pane l Duplex =OFF ON Turns double-sided printing on or off. Binding =LONGEDGE SHORTEDGE Sets the duplex binding options. LONGEDGE (book) binding is the co nventional side-to-side binding used in books. SHORTEDGE (tablet) binding is the traditional top to bottom layout used with calendars. Jobsep arat e =none T[...]

Printing M enu Se ttings Control Panel 2-13 Control Panel Lpi 0 .01 (minimum) = 6.00 100.00 (maximum) Sets the number of lines per inch to print. Error-Report =none ER RORS WARNINGS The printer is capable of print ing errors found while processing a job. This works for PCL or PS jobs and i s typically used to help troubleshoot a file which does not[...]

Config uration Menu Settin gs 2-14 Control Pane l Configuration Menu Settings The Configur atio n menu (Figure 2-13) provides access to choices that affe ct general printer operation . Figur e 2-14 shows an exam ple of Co nfigurati on menu select ions. Figure 2 -13 Config uration M enu Figure 2 -14 Config uration M enu sele ctions When you see poin[...]

Config uration Menu Setti ngs Control Panel 2-15 Control Panel In the table below , * indicates that a setting is present only if requ ired option is in stalled (HCI, HCO, PostScript). The equals sign ( =) indicates the factory default value. Newline = CR + LF CR LF CR or LF Sets the method of newli ne interpretation. Some files may contain carriag[...]

Config uration Menu Settin gs 2-16 Control Pane l Imageshi ft.top -720(min) = 0 720(max) This setting allows you to incrementally ad just the top position of the image on paper in units, an incremental adj ustment. The factory default unit scale is 1/720", but you can reset the unit size with the unit setting (see “Unit” on page 2-17). A t[...]

Config uration Menu Setti ngs Control Panel 2-17 Control Panel Tip To make configu r ing the Imageshift and Cu sto msize settings easier, set the units to "MM" and make a coarse settin g. Th en, use a finer unit setting to fine tune the adjus tm e nt. Custom size.hei ght 5155 (min) = 12240 12240(max) This setting specifies the width dimen[...]

Config uration Menu Settin gs 2-18 Control Pane l Figure 2 -15 Economode Powersave off 15 MIN 30 MIN =1 HR 2 HRS 3 HRS This setting specifies the amount of time after t he last print job before the printer enters PowerSave. When the printer ent ers PowerSave, it switches off the Control Panel backlight and lights the green PowerSave indicator. Any [...]

PCL M enu Setti ngs Control Panel 2-19 Control Panel PCL Menu Settings The PCL menu (Figure 2-16) lets you s et the pri nter’s d efault font and symbol set. You can also use the PCL m enu to conf igure up to two active font cartridges. T he selections are shown in Figu re 2 -17. When you see pointers on the screen p ointing up or d own, that indi[...]

PCL Me nu Setting s 2-20 Control Pane l Font Sets the default character font. Sym bolset Sets the default symbol set (character set) of the font specified in t he font setting. A symbol set is a collection of letters, numbers, and symbols designed for specific applications such as scientific equations and int ernational language. Pitch Sets the def[...]

Comm s Menu Se ttings Control Panel 2-21 Control Panel Comms Menu Settings The Comms menu (Fig ure 2-18) cont ains optio ns for con figurin g the prin ter’s parall el and serial interface ports. The selections are shown in Figure 2-19. When you see pointers on the screen p ointing up or d own, that indicates there are additional selections availa[...]

Comms Me nu Setting s 2-22 Control Pane l Figure 2 -20 Incomi ng dat a processin g bar Timeou t none =15 300 (m ax) Sets the time l imit (in seconds) that the printer waits before ending an incomplete job or sw itching data ports (serial or parallel). W hen set to none, the printer wait s for you to manually intervene. Databuffer 1 (min) =32 1000(m[...]

Comm s Menu Se ttings Control Panel 2-23 Control Panel Serial Interface Configuration Example The following is an example o f how to configure the ser ial interface. 1. On Comms menu , use N to h ighlight Serial. At Serial, use P to display selections . 2. Use P to disp lay baud r ates. 3. Use N to scroll to di splay sel ections (1 9200 selecte d).[...]

Maintenan ce Me nu Setting s 2-24 Control Pane l Maintenance Me nu Settings The Maintenan ce Menu (Figur e 2-21) contains o ptions that h elp you main tain the D640 for optimum prin t quality. The select ion s are shown in Fig ure 2-22. When you see pointers on the screen p ointing up or d own, that indicates there are additional selections availab[...]

Mainten ance Menu Setti ngs Control Panel 2-25 Control Panel Replac e The Replace selection initiates the replacement procedure for the consumable items you are rem oving and replacing. Follow the instructions in “Overview of Consumable Supplies” on page 4-1 for replacing consum ables. Alignmen t.tra y1, tray2, tray3, hci , duplex, and duplex v[...]

PapSiz e Menu Settin gs 2-26 Control Pane l PapSize Menu Setti ngs PapSize provides access to configu re the paper size in the input trays and the HCI. When you see pointers on the screen p ointing up or d own, that indicates there are additional selections availab le by using M or N to access them. In the table below , * indicates that a setting i[...]

PapSiz e Menu Se ttings Control Panel 2-27 Control Panel Note The printer does not automati cally sens e the s ize of the paper instal led in the trays. You must set the size into the menu settings. If you change the size of the p aper, change the associated menu setting. Tray1siz e Tray2siz e Tray3siz e *HCIsize =LE TTER LEGAL LEDGER EXECUTIV E A4[...]

Test Menu S etting s 2-28 Control Pane l Test Me nu Settings The Test menu provides access to var ious print reports and file operations. Use the Test functions to prin t out Setup, Maintenance, and Conf iguration reports, and also to access files on the D640 ’s flopp y drive and inte rnal hard dis k. The Test functions are shown in Figure 2-25 a[...]

Test Menu Setti ngs Control Panel 2-29 Control Panel Report Name Report Contents SETUPS Report • Printi ng Menu lists the current print job requirements. • Configuration Menu lists the printer’s image process ing requirements. • PCL Menu li sts font characteristics. • Comms Menu lists printer interface comm unication requirements. • Mai[...]

Printer Tasks 3-1 Printer Tasks 3 Printer Tasks Introduction This chapter guides you th rough common tasks associated with freq uent use of the printer. If you want to: Go to: • Remove and install the paper trays page 3-2 • Adjust th e standard t ray paper guide s page 3-3 • Set standard paper sizes i n the menu set tings page 3-7 • Adjust [...]

Removing an d Install ing the Pa per Trays 3-2 Printer Task s Removing and Installing the Pap er Trays 1. Pull out the standard tray as s hown in Fi gure 3- 1. Figure 3 -1 Pulling out Standard Tray 2. I nstall the standard tray by sliding it b ack in. 3. Pull out the custom tray as shown in Fig ure 3-3. Ang le th e tray up slightly un til it diseng[...]

Adj us tin g Stan dard T r ay Pa per Gu ides Printer Tasks 3-3 Printer Tasks 4. Install the custom tray as shown in F igu re 3-3. An gl e the tray down slig htly until it engages the tray guid es on either side of the prin ter, then push the tray in as if it were a standard tray . Figur e 3-3 Insta lli ng Cu sto m Tray Adjusting Standard Tray Paper[...]

Adjusti ng Sta ndard Tray P aper G uides 3-4 Printer Task s Figure 3-4 Pa per Siz es quick referen ce 5.84 7.25 8.5 11 11.69 10.11 8.26 7.16 8.26 10.11 10.5 11 11.7 14 14.32 16.53 17 (149 x 210mm) (182 x 257mm) (184 x 267mm) — 7.25 x 10.5 in. (216 x 280mm) — 8.5 x 11 in. (210 x 297mm) (216 x 356mm) — 8.5 x 14 in. (257 x 364mm) (297 x 420mm) 2[...]

Adj us tin g Stan dard T r ay Pa per Gu ides Printer Tasks 3-5 Printer Tasks 1. Each paper guide h as a blue lo cking thumb wheel, as shown in Figure 3-5. Figure 3-5 Pa per gui des 2. Tu rn the blue lockin g thumb wheels on each paper guide cou nterclock wise to the OPEN position (Figu re 3-6). Figur e 3-6 Lock ing de vice Lift paper guides out of [...]

Adjusti ng Sta ndard Tray P aper G uides 3-6 Printer Task s Figure 3- 7 Pa per gui de si ze se lec tio n 3. Adjus t both pa per guides for the same paper siz e . 4. Tu rn the blue locking thumbwheels on each paper guide clockwise to the CLOSE position to secure it. (Figure 3 -8). Figure 3 -8 Securing the paper guide O P E N B4 LGL B5 LTR LGR C L O [...]

Setting Standa rd Paper S izes Printer Tasks 3-7 Printer Tasks Setting S tandard Paper Sizes Use the PapSize setting to configure the printer for the size of paper installed in each paper source. Note The D640 does not detect paper size. You mu st visually check each dr awer to verify that it contains the correct p aper. 1. At the Main Screen, pres[...]

Adjusti ng Cust om Tray Pap er Guid es 3-8 Printer Task s 5. Use M or N to move to the correct p aper size (Figure 3-11). Figure 3- 11 Paper si ze select io n con tinu ati on 6. Press Select to choose the desired size and then press Online to sav e your choice and return to a Ready -- Free state. Adjusting Custom Tray P aper Guides Note The D640 pr[...]

Adjus ting C ustom T ray Pa per Guid es Printer Tasks 3-9 Printer Tasks 1. Ad just th e guides t o the size of your pa per. Figure 3-12 shows the ad justme nt guide travel directions. Figure 3 -12 Custom Pa per Tray g uide adjustm ents 2. Load the paper in the t ray as describ ed in “Loadin g Paper Into Trays and HCI” on page 3- 16. 3. Do not s[...]

Setting Cu stom P aper Sizes 3-10 Printer Task s Setting Custom Paper Sizes The custom paper tray can accommodate a wide range of paper sizes, usin g continuously adjustab le paper gu ides. The custom paper tray can accommodate paper stock as small as 4.75 x 7.2 inches (120 x 182 mm) or as large as 11.7 x 17 inches (297 x 431.8 mm). You can install[...]

Configu ring Custom Tray Menu Settings Printer Tasks 3-11 Printer Tasks 3. Press P to get a list of paper sizes for this tray, as sh own in Figure 3-15. Figure 3- 15 Paper si ze select io ns 4. Press N to move to CUSTOM. 5. P res s Sel ect to define t hi s CUST OM paper size selecti on (Fig ure 3-16). Figure 3 -16 Paper si ze (co ntinuatio n of sel[...]

Config uring Custom Tray Men u Settings 3-12 Printer Task s 3. The printer has many prin ter unit option s. (A unit is simpl y a m easu re of size used to give you f ine control over imag e placement on the page.) For most jobs sized in inches, u se 1/100" as the unit size. 4. Mu ltiply your pa per height (l ength) by t he number o f units per[...]

Configu ring Custom Tray Menu Settings Printer Tasks 3-13 Printer Tasks 10. Pr ess M or N to select your unit size selections (Figure 3-19). Figur e 3-1 9 Uni t size sele c tio ns 11. In o ur examp le, 1/10 0" is high lighted ( Figure 3-20) . Figure 3 -20 Highl ighting 1 /100" 12. Pr ess Se le ct. Fig ur e 3- 20 is dis playe d. 13. Pr ess[...]

Config uring Custom Tray Men u Settings 3-14 Printer Task s 14. Pr ess P to highlig ht width . Figure 3 -22 Custo msize wi dth and he ight sele ctions 15. Pre ss M or N until your numb er is highlighted (our exampl e is 500, as shown in Figure 3 -23). Figure 3 -23 Widt h selecti on for cus tom pape r size 16. Press Select. 17. Pr ess N to high ligh[...]

Configu ring Custom Tray Menu Settings Printer Tasks 3-15 Printer Tasks 18. Pre ss M or N until your num ber is highligh ted (our exampl e is 80 0, as sh own in Figure 3 -24). Figure 3 -24 Height s election for Custom Paper Tray 19. Press Select. 20. P ress Sa ve. Online Configuration.customsize Save Select height = 800 801 802 803 804 805[...]

Loading P aper Into Tra ys and HC I 3-16 Printer Task s Loading Paper Into Trays and HCI This sect ion explains the proper p aper lo ading process , which dep ends on t he type of paper used and the p rint job requirements. Follow these basic guidelines to select and use p aper and other media (tran sparencies, labels, etc.) for the D64 0: • Use [...]

Loading P aper Into Trays a nd HCI Printer Tasks 3-17 Printer Tasks Tabl e 3-2 Paper orie ntatio n in trays an d HCI Tip Use the arrow on the p aper package as a gu ideline for loading paper. For the HCI, load paper so that the ar row on the package is pointing up ward. For trays, load paper so th at the arrow on the package is pointing downward. I[...]

Locking P aper Trays 3-18 Printer Task s Locking Paper Trays All paper sources with th e same size of media are automatically linked togeth er. This m ean s that the printer will automatically switch to the next tray when the current tray runs ou t o f paper. This could cause problems when all of the pap er trays are set to the same size of pap er,[...]

Lockin g Pape r Trays Printer Tasks 3-19 Printer Tasks 4. Press N to move to traylock (Fig ure 3-26). Figure 3 -27 trayloc k 5. Press P to select traylock. 6. Press M or N to move to the tray to lock (Figure 3-28). Figure 3 -28 Config uration.tra ylock Online Configuration = Online sizes = CONFIRM imageshift customsize units = 1/720" newline =[...]

Locking P aper Trays 3-20 Printer Task s 7. For example, if you wan t to lock tray1, pr ess P to select tray1 . (See the screen in Figure 3 -29 .) Figur e 3-2 9 Conf igur ati on .t raylo ck. tray 1 8. Press N to move to lo cked. 9. Press Select. You retu rn to the Configura tion.traylock screen with tray1 locked (Fig ure 3-30) . Figure 3 -30 Tray 1[...]

Stopping or Inter rupting Print J obs Printer Tasks 3-21 Printer Tasks Stopping or In terrupting Pri nt Jobs The printer wor ks in three basic states: processing incoming data, imaging the data, and printing the data. When the printer is in one of these states, the Main Screen changes to reflect the new state, as shown in Figure 3-31, and the Test [...]

Clea ring a Pape r Jam 3-22 Printer Task s The choices available are: Clearing a Paper Jam When you star t a print job, the printer selects paper, a page at a time, from one o f the internal trays or fro m th e exter nal HCI. Paper jams may o ccur if the pap er is wrink led, folded , skewed , or out of specification. The p rinter goes Offline until[...]

Cleari ng a Pape r Jam Printer Tasks 3-23 Printer Tasks Table 3 -3 Paper jams and remed ies Paper Ja m Messag es Remedy Refer to page Paper Input Jams TRAY1 Pick error TRAY2 Pick error TRAY3 Pick error Remove tray (1, 2, or 3), remove paper jam from paper entry area and/or within tray. 3-24 Feed jam 1 O pen the front door, lower transfer assembly, [...]

Clearin g Paper I nput Jams 3-24 Printer Task s Clearing Paper Input Jams Clearing a Tray Pick Error Jam When the pr inter tries to load a sheet of paper fr om one the paper trays an d encounters a picking problem, t he Control Panel sho ws a blinki ng sectio n at the out put of t he problem tray as shown in Figure 3-33. Figure 3 -33 Pick error jam[...]

Clearin g Paper I nput Jams Printer Tasks 3-25 Printer Tasks 2. Ex amine the right side of the tray area, pa rticularly the extreme upp er right, where the paper leaves the tray and is pulled into the paper path. There may be one or mo re pieces of paper jammed in it. If there is no obvious jam, reach up into the upp er right corner o f the tray, f[...]

Clearin g Paper I nput Jams 3-26 Printer Task s Clearing a Feed Path Paper Jam The feed path paper jam pap er path is the path bet ween the paper feed unit (pul ls paper fro m the trays or HCI) and the drum un it. A jam in this area will display feed p a th jam 1, jam 2 or jam 4 depend ing on where the jam phy sically occurs. Figure 3-36 shows th e[...]

Clearin g Paper I nput Jams Printer Tasks 3-27 Printer Tasks Figure 3 -37 Removin g paper fro m side door opening Figure 3 -38 Unlatchi ng the HC I Lower right door Paper LTR LTR LTR LTR LTR LTR[...]

Clearin g Paper I nput Jams 3-28 Printer Task s 3. I f there is no paper ther e, close the door and if applicable, push the HCI inward to relatch it. 4. Op en the front door. Note that the inside of the fro nt door has a set of labels showing various paper jam remedy procedures. Use these as a guide to clearing paper jams. 5. Refer to Figure 3 - 39[...]

Clearin g Paper I nput Jams Printer Tasks 3-29 Printer Tasks 6. I f you can see the paper jam, reach u p and remove it, as shown in Figure 3-40. Figure 3-40 Pa per rem oved fr om under Drum Unit 7. I f the paper is not visible, reach into the area indicated in Figure 3-40 and feel for it. 8. Tu rn knob 1 counterclockwis e and knob 2 clockwise to mo[...]

Clearin g Paper I nput Jams 3-30 Printer Task s Figure 3- 41 T urni ng Knob s 1 and 2 9. I f paper is visible, reach in an d remove it. If it is no t visible, you may need to reach in and search by hand. Caution Remove any jewelry on your ha nd or wrist before reaching into the pr inter. Be careful not to scratch the drum as you feel for the paper.[...]

Clearin g Paper I nput Jams Printer Tasks 3-31 Printer Tasks 10. Raise the Trans fer Guide until it lat ches into po si tion, as sho wn in Figure 3 -42, and close the door. Figure 3 -42 Replaci ng Transfe r Assembly 11. If no other paper j am indicatio ns appear on t he Control Panel , you are read y to resume printing. If the Control Panel still s[...]

Clearin g Paper I nput Jams 3-32 Printer Task s Clearing HCI Jams When the printer tries to obtain a sh eet of paper from the HCI and the p aper fai ls to load properly, this is an HCI paper jam. This is indicated on the Control Panel by the bli nking paper path s hown in Figur e 3-43. • HCI jam 1(pick error), a jam where the paper did no t leave[...]

Clearin g Paper I nput Jams Printer Tasks 3-33 Printer Tasks 2. I nspect the top of the HCI paper stack for jammed paper and remove any sheets that are stuck in the paper eject ion area or which l ook crump led or otherwis e defective, as shown in Figu re 3 -45. Figure 3 -45 Removin g paper fro m HCI 3. C lose the HCI do or as shown i n Figure 3-46[...]

Clearin g Paper I nput Jams 3-34 Printer Task s Clearing HCI Jam 2 If the Control Panel shows an HCI j am 2, there may be paper jammed between the HCI and the printer. Squeeze the HCI top handle to release the H CI from the printer and then pull it away as shown in Figu re 3 -47. Figure 3 -47 Releasi ng the HCI from the p rinter 5. If there is pape[...]

Clearin g Paper Path Jams Printer Tasks 3-35 Printer Tasks 6. Push the HCI towards the printer until it latch es and check the Control Panel. 7. Press Clear. If there is no p aper jam indication, you ar e ready to resume pr inting. If the Control Panel st ill sh ows a jam, search the area again, or the area ind icated on the Contr ol Panel. Clearin[...]

Clearin g Paper Path Jams 3-36 Printer Task s Clearing a Fuser Unit Jam The fuser unit jam is located after the d r um. 1. Op en the front door and lower the Transfer As sembly, as shown in Figure 3 -50. Figure 3 -50 Lowering Transfer As sembly 2. Tu rn Lever 4 fu lly clockwise (s traight down) until stopped to relieve tension on the paper, as show[...]

Clearin g Paper Path Jams Printer Tasks 3-37 Printer Tasks Figure 3 -51 Remo ving Fuse r Unit pa per jam u sing Decu rler Lever 4. Aft er you hav e removed th e paper, raise th e Transfer Guide, return Lever 4 t o the horizon tal (closed) position ( as show n in Figu re 3-52), and clos e the door. Figure 3 -52 Closing Lever 4 a nd securing the Tran[...]

Clearin g Paper Path Jams 3-38 Printer Task s Clearing a Duplex Unit Jam The dupl ex unit jam i s indicated on the Co ntrol Panel as shown in Fi gure 3-53. Figure 3 -53 Duplex Un it Paper Ja m 1. Op en the door and locate lever 6 as shown in Figure 3-54. 2. Li ft lev er 6 and turn the duplex roller k nob to move an y paper in to view. Figure 3- 54 [...]

Clearin g Paper Path Jams Printer Tasks 3-39 Printer Tasks 3. R emove pap er as shown in Figure 3-55 and close the door. Figure 3 -55 Remo ving pape r jam from duplex p ath 4. P ress Clear. If no ot her pap er jam indicati ons appear on t he Con trol Panel , you are ready to resume printing. If the C ontrol Panel still shows a jam , search th e are[...]

Clearin g Paper Path Jams 3-40 Printer Task s Clearing a Reversing Unit Area Jam The reversing unit area pap e r path jam is located to the left of the d uplex unit. 1. Op en the front door and tur n Lever 4 full y clockwise, sh own in Fig ure 3-56. This removes pressur e on paper leaving the f user unit area. Figure 3 -56 Opening L ever 4 2. Lo ca[...]

Clearin g Paper Path Jams Printer Tasks 3-41 Printer Tasks Figure 3 -57 Freeing paper in R eversing Uni t jam 3. I f paper is not vis ible, turn decurler roller knob cou nterclockwise t o move any paper into view, or reach u p into this area carefully. 4. R emove jammed paper, as sh own in F igure 3-58. Figure 3 -58 Remo ving pape r jam from revers[...]

Clearin g Paper Path Jams 3-42 Printer Task s 5. Tu rn Lever 4 fully cou nterclockwise back into the closed position, as shown in Figure 3-59, and close the d oor. Figure 3-59 Cl os ing Lever 4 6. I f no other paper jam in dications app ear on the Contr ol Panel, you are ready to res ume printing. If the Control Panel still s hows a jam , search th[...]

Clearin g Pape r Outpu t Jams Printer Tasks 3-43 Printer Tasks Clearing Paper Output Jams Once the printed page is mad e, it is delivered to you outside of the machine. There are several places in the ejection paper path where jams can occur . They are in the ejection unit an d the HCO. Clearing an Ejection Unit Jam Figure 3-60 shows th e ejection [...]

Clearin g Paper Ou tput Ja ms 3-44 Printer Task s 2. R emove any jammed paper in the ejection unit cover area (Figure 3-62) an d close the cover. Figure 3 -62 Removin g jammed p aper from Ej ection Cov er area 3. I f no other paper jam in dications app ear on the Contr ol Panel, you are ready to res ume printing. If the Control Panel still s hows a[...]

Clearin g Pape r Outpu t Jams Printer Tasks 3-45 Printer Tasks Clearing an HCO Jam Jams can occur at the input to the HC O. Figure 3-6 3 s hows the HCO jam error indication o n the Control Panel. Figure 3 -63 HCO pa per jam i ndicatio n 1. Op en the front door and remove any jammed p aper in the rev ersing area, as shown in Figure 3-58. Figure 3 -6[...]

Clearin g Paper Ou tput Ja ms 3-46 Printer Task s 2. Op en the HCO door. Locate and turn knob 1 counterclockwise to move pap er from the input ar ea to the lo wer section as s hown in Figur e 3-65. Figure 3 -65 HCO Knob 1 Paper Input Roller 3. P ull lever 2 b ack (Figure 3-66) and remove any paper. Figure 3 -66 Cleari ng HCO l ower secti on paper j[...]

Clearin g Pape r Outpu t Jams Printer Tasks 3-47 Printer Tasks 4. If jammed paper is not visib le, lift lever 1 to see if there is paper jammed there. Rotate knob 1 co unterclockwi se to move an y paper into view. Remove any paper found as show n in Figure 3-6 7. Figure 3 -67 Clearing HCO uppe r section pa per jam us ing Lever 1 5. Close the HCO do[...]

Clearin g Paper Ou tput Ja ms 3-48 Printer Task s Separati ng the HCO and Printer To separate the HCO from the printer: 1. The printer physically connects to the HCO with a connectin g pin, which fits into the correspondin g p os itioning ho le on the HCO. See F igu re 3-68 . Figure 3 -68 Separatin g HCO and p rinter 2. F igure 3-69 sh ows detai le[...]

Handling Error Message s and Troubles hoo tin g Printer Tasks 3-49 Printer Tasks 3. Un screw bracket A, which connects the HCO to the printer. 4. Push the HCO to the left to dis engage the conn ectin g pin from the p ositioning hole. 5. Pull the HCO away from the printer. It is still connected by a cable, but you sh ould only need to move it far en[...]

Handling Error Me ssage s and Tro ubleshoo ting 3-50 Printer Task s Error Reporting/Action Response Refer to “Err or Messages” on page A- 7, for how to interpret error messag es. In the unlikely event that the printer h as a major error , follow these steps: 1. Th e print er may sel f-diagno se the pr oblem and possibl y display the messag e as[...]

Orderin g and Repla cing Cons umables 4 -1 Cons um able s 4 Ordering and Replacing Consumables Introduction This chapter provides u ser m aint enance procedu r es to maintain the printer’s consu m ables. If you want : Go to: • An overview of the D6 40 printer supplies page 4-1 • To or der additional consumable s page 4-2 • To replace toner [...]

Orderin g D640 Pr inter Cons umables 4-2 Ordering and Rep lacing C onsumabl es Ordering D640 Printer Consumables You can order consum ables directly from Hewlet t-P ackard by calling 1-80 0-538-8787 in the United States and Canada. Customer s outside the United States and Canada should contact their local Hewlett-Packard sales offi ce. Please pl an[...]

Orderin g D640 Pr inter Cons umables Orderin g and Repla cing Cons umables 4 -3 Cons um able s Tabl e 4-1 Consuma bles, product p art numbers, and repl acement cycles Note A new printer will report toner low and need to be refilled the first tim e after printing about 6,000 i mages. This is normal and is due to the toner hop per being compl etely e[...]

Replacing To ner 4-4 Ordering and Rep lacing C onsumabl es Replacing To ner The toner comes in a kit th at con tains bottles of tone r, empt y toner collector bottles, an d fuser cleaning rollers. The toner collector bottle is replaced with every bottle of toner. The fuser cleaning roller is replaced after every two bottles of toner. Note Replace t[...]

Replacin g Toner Orderin g and Repla cing Cons umables 4 -5 Cons um able s When the printer is in a toner low or toner empty cond itio n, opening the upp er right cover d ispla ys the fo llow ing tex t on th e Control P anel: Toner R eplacement Add new toner and repl ace toner collecto r then cl ose right cover 3. Lo cate the toner kit. 4. Remove a[...]

Replacing To ner 4-6 Ordering and Rep lacing C onsumabl es Figure 4 -3 Filling the toner a nd removing the Toner Bottle Note It will take about 30 seconds for the toner to empty into the toner hopper. Because the toner bottle is trans lucent, you shou ld be able to see the toner empty out of the bottle. 8. When empty, turn the toner bottl e counter[...]

Replacin g Toner Orderin g and Repla cing Cons umables 4 -7 Cons um able s Replacing t he Toner C ollector Bottle If you h ave toner recy cling tu rned on, yo u can skip this step . For infor mation ab out toner recycling, refer to “Manag ing Consumabl es” on page 6-6. When you replace the toner, remove the old toner collector bottle and replac[...]

Replacing To ner 4-8 Ordering and Rep lacing C onsumabl es Figure 4 -6 Remo ving the Cl eaning R oller 3. I nsert the new cleaning roller until it clicks into place, as shown in Figu re 4-7. Figur e 4-7 Inser ti ng the Clea nin g Roll er Cleaning roller LTR Cleaning roller LTR[...]

Replacin g Develop er Orderin g and Repla cing Cons umables 4 -9 Cons um able s 4. C lose the front door. 5. Press Done to return the printer Online. Replacing Devel oper Change the develop er when it has either reached end-of-life, or diagnostic procedures h ave identified it as a source of prob lems. When the developer has reached end-of-life, th[...]

Replaci ng Develo per 4-10 Ordering and Replaci ng Consuma bles 2. Use N to high light Mai ntenance, as s hown in F igure 4-9. Figure 4 -9 Mainte nance 3. Use P to display Maintenance select ions as shown in F igure 4-10. Figure 4 -10 Mainte nance se lectio ns 4. Use P to display repl ace selections, as shown in Figure 4-11. Developer is shown sele[...]

Replacin g Develop er Orderin g and Repla cing Cons umables 4-11 Cons um able s 5. P ress Select to disp lay Developer i nstruct ions, as sh own in F igure 4-1 2. Figure 4 -12 Disc harge Deve loper 6. Press Start, as shown in Figure 4-12. 7. The old deve loper is cycled into th e empty develo per bottle. The process takes abo ut 45 seconds. Do not [...]

Replaci ng Develo per 4-12 Ordering and Replaci ng Consuma bles 8. Aft er 45 seco nds, you see the dis play shown i n Figure 4- 14. Figure 4 -14 Devel oper disc harge co mplete 9. P res s Done. Adding Ne w Developer 1. Open the upper right cover and lo cate th e developer bottle as shown in Figure 4-15. Fig u r e 4- 1 5 Dev e lope r an d Dev elo pe[...]

Replacin g Develop er Orderin g and Repla cing Cons umables 4-13 Cons um able s 2. Remove the developer co llector bottle, as shown in Figure 4-16. Figu re 4-16 Re moving D evelop er Co llector B ottle 3. Move the bottle cap from the storage po sition onto the collection hole to clo se the bottle, as shown i n Figure 4- 16. 4. Discard the developer[...]

Replaci ng Develo per 4-14 Ordering and Replaci ng Consuma bles 7. Open the developer fill flap, as s hown in Figu re 4-17. Figure 4 -17 Openin g the De veloper F ill Flap Caution Never reinstall us ed d eveloper. Doin g so may result in poor print quality. 8. Li ne up the gu ide pins on th e new developer bo ttle with the guide pi n openings o n t[...]

Replacin g Develop er Orderin g and Repla cing Cons umables 4-15 Cons um able s 9. Gently tap the deve lo per bottle to dislo dge any remaini ng developer, as sh o wn in Figure 4- 18. 10. Turn the d e velo per bottle coun terclockwise 18 0 ° and re move, as sh own in Fig ure 4-19. Figure 4 -19 Remo ving the D evelop er Bottle an d closin g the Fil[...]

Replaci ng Develo per 4-16 Ordering and Replaci ng Consuma bles Installing Develop er Collector Bottle 1. Remov e small cap on the side of the developer collector bottle. 2. Tu rn cap around and place in the storage location, as shown in Figure 4 -20. Figure 4 -20 Install ing Develo per Purge Bo ttle 3. Insert developer collector bo ttle into stor [...]

Replacin g Develop er Orderin g and Repla cing Cons umables 4-17 Cons um able s Replacing the Ozone Filter Replace the ozone filter after every other developer replacement. 1. Lo cate the ozone filter packaged in the Developer Kit. 2. Remove the used filter from th e filter holder and install the new one , as sh own in Figure 4- 21. Figure 4 -21 Re[...]

Drum Ki t - Replacin g Drum an d Transfer Assem bly 4-18 Ordering and Replaci ng Consuma bles Drum Kit - Replacin g Drum and Transfer Assembly The drum an d transfer charger are always replaced together. Th e drum is replaced when the Control Panel in dicates: Drum at end lif e Repl ace d rum Caution The drum surf ace is easily damaged. Avoid con t[...]

Drum K it - Replac ing Drum and Tra nsfer As sembly Orderin g and Repla cing Cons umables 4-19 Cons um able s Removing the Transfer Assembly 1. Op en the front door, if it is not already op en. 2. While pulling Handle 3, carefully lower th e transfer guide as shown i n Figure 4-23. Figure 4 -23 Handl e 3 and Tra nsfer Asse mbly G uide Transfer asse[...]

Drum Ki t - Replacin g Drum an d Transfer Assem bly 4-20 Ordering and Replaci ng Consuma bles 3. Push in a nd pul l up on the transfer assembly to free it from the guide assemb ly as shown in Figure 4-24. Lift th e transfer assembly ou t of the guide assem bly. Caution As you handle the tr ansfer assembly, take care not to touch or damage the trans[...]

Drum K it - Replac ing Drum and Tra nsfer As sembly Orderin g and Repla cing Cons umables 4-21 Cons um able s Removing the Drum 1. Turn dr um locki ng kno b counterclockwi se two or three t urns to unl ock the dr um, as shown i n Figure 4- 25. Figure 4- 25 Re lea si ng the Dr um LTR Twist thumbscrew Handle 3 Lever b1[...]

Drum Ki t - Replacin g Drum an d Transfer Assem bly 4-22 Ordering and Replaci ng Consuma bles 2. Rotate Lever b1 clockwi se, as sh own in Fig ure 4-26. 3. Use the d rum handles on the to p and front t o pull it out, as sh own in F igure 4-26. Figure 4 -26 Remo ving the D rum 4. Discard th e used drum. The dru m is an aluminum cylinder coated with n[...]

Drum K it - Replac ing Drum and Tra nsfer As sembly Orderin g and Repla cing Cons umables 4-23 Cons um able s Unpacking t he New Drum 1. Op en the vacuum sealed bag con taining the drum and r emove it, as shown i n Figure 4- 27. Figure 4 -27 Unpac king Dr um and remov ing the Pro tective C over 2. Ho ld the drum by the top handle, set it on a solid[...]

Drum Ki t - Replacin g Drum an d Transfer Assem bly 4-24 Ordering and Replaci ng Consuma bles Installing the Dru m 1. Mak e sure Lever b1 is in the OPEN position. Use the drum handles on the top and front to insert th e drum along the guide rails un til it stops, as show n in Figure 4-28 . Push forward gent ly until the d rum meets the p ositioning[...]

Drum K it - Replac ing Drum and Tra nsfer As sembly Orderin g and Repla cing Cons umables 4-25 Cons um able s 2. Gen tly push the drum o nto the po sitionin g pins (Fig ure 4-29). Figure 4 -29 Drum Alig nment Pin locations Note Make sure the alignmen t pins on th e printer line up w ith the alignment-pin h oles on the drum . (2) Drum Alignment Pins[...]

Drum Ki t - Replacin g Drum an d Transfer Assem bly 4-26 Ordering and Replaci ng Consuma bles 3. Maintain pressure on th e drum an d finger-tighten the drum locking knob cloc kwise to engage the fr ame and secure the dru m as shown in Figure 4-3 0. Figure 4 -30 Securing the Drum 4. Rotate Lever b1 counterclockwise to lock the dr um in place. Drum l[...]

Drum K it - Replac ing Drum and Tra nsfer As sembly Orderin g and Repla cing Cons umables 4-27 Cons um able s Installing the New Tr ansfer Assembly 1. R emove the transfer assemb ly from its packaging. Caution As you handle the tr ansfer assembly, take care n ot to touch or damage the transfer wire. 2. Using the alignmen t pin located on the end of[...]

Drum Ki t - Replacin g Drum an d Transfer Assem bly 4-28 Ordering and Replaci ng Consuma bles 3. Secur e the tran sfer assembly guide by lifting Hand le 3 until it snaps into place as sho wn in Figu re 4- 3 2. Figure 4 -32 Securing the Transf er Assembly 4. C lose the front door. 5. Use the d rum kit packing materials to repack for disposal. Handle[...]

Fuser Kit - Replacin g the Fuser Orderin g and Repla cing Cons umables 4-29 Cons um able s Fuser Kit - Replacin g the Fuser The fuser is r eplaced when the Control Panel indicates: Fuser At End L ife Repl ace Fu ser This section provid es maintenance pro cedu res for removing the old fus er and installing the new one. Note This pr ocedure is app li[...]

Fuser Kit - Replaci ng the Fuser 4-30 Ordering and Replaci ng Consuma bles Removing the Fuser To remove th e fuse r: 1. Op en the front door. 2. Tu rn the fuser locking knob cou nterclockwise several times to release the fuser, as shown i n Figure 4- 34. Figure 4 -34 Releasi ng the Fus er Locking Kn ob WARNING! The fuser may be hot. Avoid touching [...]

Fuser Kit - Replacin g the Fuser Orderin g and Repla cing Cons umables 4-31 Cons um able s Installing the Fuse r 1. Lo cate and remove the new fu ser from its packagin g. 2. Place the fuser’s leading edge into the guides , then push the fuser in to the printer until it stops, as shown in Figu re 4-36. Figure 4 -36 Inst alling the Fuser Fuser[...]

Fuser Kit - Replaci ng the Fuser 4-32 Ordering and Replaci ng Consuma bles 3. Maintain pressure on th e fuser and finger-tighten the f user locking knob clockwise to engage the frame and secure the fu ser int o position as sh own in Figure 4-37. If the fuser does not seat properly, do not force it. Instead, refer to Figure 4-37 while followi ng the[...]

Print er Pick Ro ller Ki t - Repla cing the Tr ay Pick Rollers Orderin g and Repla cing Cons umables 4-33 Cons um able s Printer Pick Roll er Kit - Replacing the Tray Pick Rollers Replace the pick r ollers whenever the Control Panel indicates: Pick Rol ler At End Li fe Repl ace Pi ck Ro ller or when yo u get excessive pick errors. Each tray and the[...]

Printer P ick Rolle r Kit - Replacin g the Tray Pi ck Roll ers 4-34 Ordering and Replaci ng Consuma bles 2. Lo cate the thumb screw holding the steel plate over the lower tray roller assembly, as shown i n Figure 4- 39. Figure 4 -39 Locating T humbscre w 3. Unscrew the thumb screw holdin g th e steel plate by rotating coun terclo ckwise several tur[...]

Print er Pick Ro ller Ki t - Repla cing the Tr ay Pick Rollers Orderin g and Repla cing Cons umables 4-35 Cons um able s 4. Lo cate the blue plastic clip h olding the lower rollers in place. Pull this clip off and set it aside. See Figure 4-41. Figure 4-41 Removing Lower Roller Clip 5. Pull the two lower rollers off of the lower shaft no w. See Fig[...]

Printer P ick Rolle r Kit - Replacin g the Tray Pi ck Roll ers 4-36 Ordering and Replaci ng Consuma bles 6. Lo cate the blue plastic clip h olding the upper rollers in place. Pull this clip off and set it aside. See Figure 4-43. Figure 4 -43 Remo ving Up per Roller C lip 7. Pull the upper ro ller assembly of f of the upper shaft, as shown in Figur [...]

Print er Pick Ro ller Ki t - Repla cing the Tr ay Pick Rollers Orderin g and Repla cing Cons umables 4-37 Cons um able s New Printer Pi ck Roller K it 1. Un pack the new printer pick roller kit (Product Number: C5633A) . See Figure 4-45. Figure 4 -45 Printer Pick Roller Kit Installing the Prin ter Lower Pick Roller s During installation of the lowe[...]

Printer P ick Rolle r Kit - Replacin g the Tray Pi ck Roll ers 4-38 Ordering and Replaci ng Consuma bles 1. Install the smaller lower roller (torque limiter roller) so that the notch in the roller’s plastic fits over the metal pegs on the sh aft. When th is roller is correctly in all the way, the roller is locked and will n ot rotate. See Figure [...]

Print er Pick Ro ller Ki t - Repla cing the Tr ay Pick Rollers Orderin g and Repla cing Cons umables 4-39 Cons um able s 3. Snap the blue plastic clip into p lace. It fits ov er a gr oove o n the end o f the shaft to secur e the lower ro llers. See Figure 4-49 . If you do n’t see this gr oove, the rol lers may not b e completely seated all th e w[...]

Printer P ick Rolle r Kit - Replacin g the Tray Pi ck Roll ers 4-40 Ordering and Replaci ng Consuma bles 4. I nstall the new upper pick roller assembly over th e shaft. See Figure 4-51. Figur e 4-5 1 Insta lli ng Up per R oll er As se mbly 5. Push the upper roller assembly all th e way onto the shaft. You may hav e to jiggle the assembly a little a[...]

Print er Pick Ro ller Ki t - Repla cing the Tr ay Pick Rollers Orderin g and Repla cing Cons umables 4-41 Cons um able s Installing the Cover s and Trays 1. Attach th e metal plate to the printer frame with the thumbscrew. Turn the th umbscrew clockwise sev e ral tu rns until it is sn ug . Do not overtig hten . See Figure 4-53. Figure 4 -53 Attachi[...]

HCI Pick Roller Ki t - Replacing the HCI Pick Rollers 4-42 Ordering and Replaci ng Consuma bles HCI Pick Roller Kit - Replacing t he HCI Pick Roll ers This section provides the proced ures to remove and replace the HCI pick rollers. When the HCI pick rollers need to b e replaced the Control Panel ind icates: HCI Pick Roller At End of Life Replace H[...]

HCI Pick Roller K it - Replacing the HCI P ick Rollers Orderin g and Repla cing Cons umables 4-43 Cons um able s 2. Open the HCI door, press the HCI top button to lower the shelf, and then remov e any paper a s shown in Figu re 4-56. The p rinter must be powered on and the HCI mus t be connected to the prin ter for the HC I top button to low er the[...]

HCI Pick Roller Ki t - Replacing the HCI Pick Rollers 4-44 Ordering and Replaci ng Consuma bles 4. Locate the white plastic clip securi ng the lower roller shaft at the far end, shown in Figure 4- 58. Remo ve this plas tic clip. Figure 4 -58 Removin g Clip From Lower Ro ller Assembl y 5. Grasp the lower roller assembly and slide the shaft to th e s[...]

HCI Pick Roller K it - Replacing the HCI P ick Rollers Orderin g and Repla cing Cons umables 4-45 Cons um able s 6. Move to the front of the HCI. Locate the upper roller assembly on the top underside of the HCI, as shown in Fig ure 4-60. Hold this assembly up with your hand . Figur e 4-6 0 HCI in teri or a nd Up per R ol ler Asse mbly loca tion 7. [...]

HCI Pick Roller Ki t - Replacing the HCI Pick Rollers 4-46 Ordering and Replaci ng Consuma bles 8. From the front of the HCI, ge ntly pull out t he up per ro l ler assembl y, as shown in Figure 4-62. Slide the assembly a li ttle to the right before bringing it o ut of the HCI. Figure 4 -62 Remo ve Uppe r Roller Ass embly New HCI Pick Roller Kit Unp[...]

HCI Pick Roller K it - Replacing the HCI P ick Rollers Orderin g and Repla cing Cons umables 4-47 Cons um able s Install ing the HCI Uppe r Pick Rollers When you install a new HCI pick roller kit, the shaft on the upper roller assembly (left side) goes into the hole. See Figure 4-64. Figure 4 -64 Shaft and hole loc ation for HCI Upper Pic k Roller [...]

HCI Pick Roller Ki t - Replacing the HCI Pick Rollers 4-48 Ordering and Replaci ng Consuma bles 2. On ce the upper roller assembly is in place, gently hold it up and push it slightly to the left (t o help the screws engage). See Fi gure 4-66. Figure 4 -66 Holding Upper Roll er Assembly in plac e 3. With your other hand , place the thumbscrews r emo[...]

HCI Pick Roller K it - Replacing the HCI P ick Rollers Orderin g and Repla cing Cons umables 4-49 Cons um able s Installing the HCI Lowe r Pick Rollers 1. Hold the lower roller assembly and slid e the front (clos est) shaft into the front metal retaining clip. Slide th e back shaft into the back retaining clip. See Figure 4-68. Figure 4 -68 Install[...]

HCI Pick Roller Ki t - Replacing the HCI Pick Rollers 4-50 Ordering and Replaci ng Consuma bles 3. On the back of the HCI, carefully ex tend and install each retain ing spring to the lower roller assembly. The retain ing springs ha v e a "holder" to pull on wh ile extendin g the spring. See F igure 4-70. Figure 4 -70 Install ing Retaini n[...]

Maint enance 5- 1 Maintenance 5 Maintenance Introduction Cleaning the D640 is an important factor in assuring optimum print q u ality. There are two cleaning routines to follo w: • a short week ly cleaning rou tine that removes paper d ust and s tray toner particles from the exterior of the printer. • a more thor ough internal cleaning procedur[...]

Weekly Cleaning 5-2 Mainte nance Removing Stray Toner During removal or replacement of various consumable parts, toner occasionally spills onto the printer interior or ext e rior. • Do not attempt to clean u p spilled toner with water or any oth er fluid, as this can harm the developer, toner, and prin ter mechanism. • Use a vacuum cleaner espe[...]

Weekly Cleanin g Maint enance 5- 3 Maintenance Precharger Area The precharger is a wire located inside th e drum. The drum contains a built-in cleaning rod to remove toner that migh t build up on the prech arger wire. To clean the precharger , follow these steps: 1. Pull o ut the precharger cleaner handle ( Figure 5-2), then push it b ack into its [...]

Weekly Cleaning 5-4 Mainte nance Paper Feed A rea To clean the paper feed area, follow these steps: 1. Open the lower right cover. 2. Use the supplied clean ing cloths to wipe up any t oner or dus t off the paper feed mechanisms in this area, on th e inside area and on the cover area. Clean all the way down to the base o f the printer to ensur e a [...]

Periodic Cleaning (When Rep lacing Drum) Maint enance 5- 5 Maintenance Printer Exterior 1. Check the paper output tray o n top of the pr inter and use the vacuum to r emove any paper dus t or dirt. 2. Vacuum the area around the ventilati on slots on the rear of the printer to remo ve an y dust accumulation. Periodic Cleaning (When Replacing Drum) P[...]

Period ic Cleani ng (Whe n Replaci ng Drum) 5-6 Mainte nance Duplex Ar ea Caution As you cl ean the duplex u nit, avoid wi ping the pa per sensor fro m right to left or perpendicular to the paper feeding direction. Wipe the area fro m left to right. 1. Raise lever 6 and use the supp lied cleaning cl oths to wip e up any to ner or dust off the duple[...]

Periodic Cleaning (When Rep lacing Drum) Maint enance 5- 7 Maintenance Figure 5 -6 Handl e 3 and Tra nsfer Asse mbly G uide 3. Push in and pull up on the transfer assembly to free it fr om the guide assembly, as shown in Figu re 5- 7 . Figure 5 -7 Removing t he Trans fer Assembl y Handle 3 Transfer assembly Wire Transfer assembly guide LTR Transfer[...]

Period ic Cleani ng (Whe n Replaci ng Drum) 5-8 Mainte nance 4. Use the supplied bl ower bru sh, stored in a pocket in si de the front door, to clean the transfer assembly wire (see Figure 5-8.) Move the brush back and forth across the wires while quickly squeezing the rubber handle. Th is blows air to help remo ve toner and paper dust. Turn the tr[...]

Periodic Cleaning (When Rep lacing Drum) Maint enance 5- 9 Maintenance Transfer Asse mbly Guide To clean the Transfer Assembly Guide: 1. Take out the drum unit (refer to “Remo ving the Drum” on page 4-21.) 2. Use the supplied cleaning cloths or vacuum cleaner to wipe up any toner or dust off the outside of the transfer assemb ly guide. Clean al[...]

Period ic Cleani ng (Whe n Replaci ng Drum) 5-10 Mainte nance LED Array Area To clean the LED Array: 1. Use the supplied cl eani n g cl oths t o wip e up an y t oner or dust off th e out s i de of the LED array. Clean all th e way across the LED array. Figure 5-1 0 shows the LED array and illustrates the cleaning p roced ure. Caution Be careful to [...]

Periodic Cleaning (When Rep lacing Drum) Maint enance 5-1 1 Maintenance Reinstalling the Transfer Assembly 1. Using the alignment pin located on the end o f the cleaned transfer asse mbly, insert the alignment pin o f the transfer assembly into th e left rai l of the transfer assembly guide and push in to the en d of the guide. See Figure 5-11. Fig[...]

Period ic Cleani ng (Whe n Replaci ng Drum) 5-12 Mainte nance 2. Secur e the transfer assembly by lifting Handle 3 , as shown in Figure 5-12. Figure 5 -12 Securing the Transf er Assembly 3. Close the front d oor. Note If you have problems reinstalli ng the transfer assembly, check to see th at the drum is installed correctly. Handle 3 Transfer asse[...]

Advanc ed To pi cs 6 -1 Advanced Topics 6 Advanced Topics This chapter presents in form ation about: • Maintaini ng print qualit y • Managing consum ables • Adj usting p aper p ath alig n ment • Settin g up edg e-to-e dge p r inting • Configuring for LaserJet compatibility • Using virtual fo nt cartr idges The topics in this ch apter he[...]

Mainta ining Pr int Qua lity 6-2 Adv anced Topi cs If you are still dissatisfied with your print qu ality : 1. Print several test pages of your typi cal work output and compare the prin t quality to the samples. The prin t samples provided here are generic, that i s, they show s pecific probl ems. Your own pr int sampl es are typical of your pr int[...]

Main taining P rint Qu ality Advanc ed To pi cs 6 -3 Advanced Topics Good Quality Print Sample Figure 6 -1 Good qual ity print s ample[...]

Mainta ining Pr int Qua lity 6-4 Adv anced Topi cs Specific Print Quality Proble ms All sampl e pages ar e sh own in Let ter size an d port rait or ient ation. S imil ar prob lems m ay show up on dif ferent paper edges, dependi ng on the pap er feed Fading If a white streak or a faded area appears on the p age (in the directio n the paper passes th[...]

Main taining P rint Qu ality Advanc ed To pi cs 6 -5 Advanced Topics Lines If sharp or smeared black streaks appear on the p age (in the directio n the paper passes th rough th e printer): • Toner may be on the transfer charger o r pre-charger corona wires. Clean the printer’s tr ansfer assembly unit and pre- charger. (See “Tran sfer Assembly[...]

Managing Consumabl es 6-6 Adv anced Topi cs Repetit ive Defects Repetitive ma rks appear repeatedly on the printed sid e of the page . • Replace the drum unit in the printer with a n ew drum u nit. (See “Drum Kit - Replacing Drum and Transfer Assembly” on page 4- 18.) • Replace the fuser unit in the pr inter with a new f user un it. (See ?[...]

Managing Consumabl es Advanc ed To pi cs 6- 7 Advanced Topics Note The factory yield estimates for consumables are determined under operating conditions which are i ntended to m odel a large sample of custo mer installation s. However, it is impossib le to model every operating environment, and as result some install ations may experience lower con[...]

Managing Consumabl es 6-8 Adv anced Topi cs Recycli ng Printer s that user po wdered toner gener ally on ly t rans fer abou t 70 t o 80 % of t h e t oner us ed fo r a page image to th e paper. The remaining 20 to 30% is known as waste toner because in m ost printers it is thrown away. In a pr inter that uses a toner cartridge, the waste toner is ne[...]

Managing Consumabl es Advanc ed To pi cs 6- 9 Advanced Topics Figure 6 -2 Toner Rec ycling Slid e Switch Drum and Developer The drum an d developer are grou ped together becau se their yields depend on dru m rotations. There is ph ysical wear on the drum and d eveloper mixt ure with every r otation of t he drum. The drum is often ro tating even w h[...]

Managing Consumabl es 6-10 Advance d Topics The average numb er of pages in print job s has a large effect o n drum and develop er life. Extra drum rotation s occur at the start and end of each job. There are four rotations at the beginning and four rot at ions at th e end. If th e D640 primar ily pri nts very small jobs (l ess t han 25 pag e s) , [...]

Adju sting Pa per Path Align ment Advanc ed To pi cs 6-11 Advanced Topics Ozone Filt er The ozone f ilter is replaced after every two bottles of d eveloper. If replaced as specified, y ou should always receive the specified yield. Transfer Unit The transfer unit is rep laced whenever the dru m is replaced. Care must be taken to prevent accidental b[...]

Adju sting Pap er Pa th Align ment 6-12 Advance d Topics This procedure includes the following tasks: • Printin g alignm ent sheets. Wh en you r un the ali gnment progr am from the printer’s hard drive, the pr inter produces a set o f alignment pages. • Measuring alignment. By measuring the current alignment for each tray against a reference [...]

Adju sting Pa per Path Align ment Advanc ed To pi cs 6-13 Advanced Topics 4. From the filesC su bmenu shown i n Figure 6-5 , use N to high light USER_ ADJ, then press Select. Figur e 6-5 Files C su bmen u 5. Use N to highlight ALIGNSET.*, then press Select. The last t wo num bers ref er to th e program vers ion num ber, which may be differ ent fro [...]

Adju sting Pap er Pa th Align ment 6-14 Advance d Topics 6. The number 1 will appear in front of the ALIGNSET.* message, as shown in Figure 6- 7. Figure 6 -7 1 ALIGNSET.* 7. Press Online. Note After pressing Online, there will be a few seconds delay as the printer loads the progr am. The printer then pro duces six sheets: •a Simplex feed alignmen[...]

Adju sting Pa per Path Align ment Advanc ed To pi cs 6-15 Advanced Topics Measuring Alignment You will now read the adjustment values. 1. Carefu lly and accurately, fold the top part of the Simplex feed align ment ruler sheet, shown i n Figure 6- 8. Figure 6 -8 Simplex Fe ed Alignm ent Rule r Sheet Adjustment scale Fold line[...]

Adju sting Pap er Pa th Align ment 6-16 Advance d Topics 2. On the alignment sheet for tray 1, sh own in Figure 6-9, locate the Feed 1 alignment indicator line. 3. Place the simplex feed alignment ruler sheet adjustment scale between the ends of the arrows (at "measure between th ese two arrows", shown in Figure 6-9). Figur e 6-9 Sampl e [...]

Adju sting Pa per Path Align ment Advanc ed To pi cs 6-17 Advanced Topics 4. Position the li ne lab eled "Align with left edge of p rinted sheet" agains t the left edge o f the alignment sheet for tray 1. Figure 6-10 shows how the two sheets should look when proper ly posi tioned . 5. Th e arrow printed on the alignment sheet f or tray 1 [...]

Adju sting Pap er Pa th Align ment 6-18 Advance d Topics 6. Record this value in the adjus tment value area for tray 1 on the simplex feed alignment ruler sheet . See Figure 6- 11. Figure 6 -11 Origin al ali gnment valu e and a djustme nt value 7. Repeat steps 2 th rough 4 with the alignment sheets fo r trays 2, 3, and the HCI (if installed). Note [...]

Adju sting Pa per Path Align ment Advanc ed To pi cs 6-19 Advanced Topics Duplex (Doubl e-Sided) Pri nting Alignme nt Figure 6-12 illustrates the Du plex unit alig nment rul er sheet , which provides a way to measure the alig nment between th e printed i mage on the fro nt and back s ides of a dou ble-sided p age. Figure 6 -12 Duplex Un it Alignm e[...]

Adju sting Pap er Pa th Align ment 6-20 Advance d Topics Setting Align ment Values You will now calcul ate and enter the new alignment values into the Con trol Pan el. 1. Calculate the n ew values. 2. For each adjustment value, add the two n umbers and write the new value, a s shown in Figure 6- 13. If th e adjustment val ue you read o ff the sheet[...]

Adju sting Pa per Path Align ment Advanc ed To pi cs 6-21 Advanced Topics Once you calculate the new value, enter it in the Con trol Panel as follows: 3. Press Menu on th e Main Screen (see Figure 6-3) . 4. Use N to high light Mai ntenance, as s hown in Fi gure 6-14, an d press P . Figure 6 -14 Menu 5. From the Maint enance submenu shown i n Figure[...]

Adju sting Pap er Pa th Align ment 6-22 Advance d Topics 6. Select tray1 and press P . This is th e Maintenance.alignm ent screen, shown in Figure 6- 16. Figure 6 -16 Mainte nance.ali gnment Tra y1 setti ng 7. Press either M or N to highl ight the tray1 new value calculated o n the Simplex feed alignment ruler sheet. T he selection range is from -2[...]

Setti ng Up Ed ge-to -Edge Printi ng Advanc ed To pi cs 6-23 Advanced Topics Setting Up Edge-to-Edge Pri nting The D640 pr inter ordinarily enfo rces a 1/6" un printable area aro und the ed ge of any pag e. This is the factory defau lt and produces the b est looking output. T here may be some cases where you don ’t want this border. The D640[...]

Config uring for L aserJet IIIsi and 4si Co mpatibil ity 6-24 Advance d Topics Configuring for LaserJet IIIsi and 4si Compatibil ity The D640 printer is u nique and different from the Hewlett-Pack ard LaserJet family of pr inters in general, and from th e Las erJet "si" s eries in particular. While thes e two printe r families share the s[...]

Configu ring for La serJet IIIsi and 4si Compa tibility Advanc ed To pi cs 6-25 Advanced Topics If HCI-Alias is set to HCI, the values shown below in Tab le -6-1, “Paper tray map for HCI- Alias = HCI” are correct. If HCI-Alias is s et to tray2, then you can send a job to either a 4si or a D640. Table 6 -1 Paper tray m ap for HCI-Al ias = HCI Yo[...]

Using Virtual Font Cartridges 6-26 Advance d Topics Using Vi rtual Font C art ridg es Each of the D64 0 internal fonts is almost identical to those u sed in the LaserJet 4si. Some typefaces, treatments, and sym bol sets are slightly different, du e to advances in font technolog y since th e developmen t of th e 4si. For e xample, if you print a ver[...]

Prin t er Mess ages A-1 Print Messages A Printer Messages Printer I nitia lization Failur e In the unlikely event that the printer does not start co rrectly, follow these steps: 1. The printer may self-diagnose the p roblem and display the messag e as shown in Figure A-2, on pag e A-2. 2. Write down the error code and m essage that appears on the C[...]

Printer Messages A-2 Printer Messag es To perform a print er reset, p ress functi on butto ns 1, 3, an d 5 (shown in Figure A-1 below) at the same time and release them. If the display goes blank and then returns in a few seconds, the reset wor ked. If the display d oes not go blank, t hen power off the print er by moving the main power switch to t[...]

Status M essages Prin t er Mess ages A-3 Print Messages Stat us Messages The following is a list of normal statu s messages that will ap pear from time to time as you use the D640. Thes e messages pro vide status only and do not requir e any action b y the operat or. The intention of these m e ss ages is to provide cu rrent printer status. Table A-[...]

Warnin g Mess ages A-4 Printer Messag es Warning Messa ges The follow ing warning messag es indicate cond itions that req uire operator in tervention, such as when the output tray fills up with paper, o r when a particul ar consumable has reached the end of its life. The "end life" message remains until you replace the consumable. Always [...]

Paper Jam Me ssage s Prin t er Mess ages A-5 Print Messages Paper Jam Messages Paper jam messages ap pear when there is a p roblem moving pap er through the p rinter. One or more sheets of paper may be jammed. Refer t o the Contro l Panel’s i ndication of the jam location and check Table A-3 below. If the jam message does not go away after removi[...]

Paper J am Mess ages A-6 Printer Messag es Paper Ejection Jams Ejection unit jam 1 Ejection unit jam 2 Raise the paper ejection cover and remove jammed paper. page 3-43 HCO jam 1 HCO jam 2 Open the HCO door, rotat e roller knob 1 to free paper, then lift l evers to remove paper. page 3-45 Paper Ja m Messag es Remedy Refer to page[...]

Error Mess ages Prin t er Mess ages A-7 Print Messages Error Messages When any of the following error me ssages appear on the f irst line of the display screen, the printer suspends p r inti ng until the error is corrected. Table A-4 Erro r messages Message Ex planation Action Ejection unit cover open The ejection unit co ver (on top of the printer[...]

Call Eng ineer Err or Messag es and Codes A-8 Printer Messag es Call Engineer Er ror Messages and Codes Call Engineer err or messages stop the printer and take it Off line. Some of these errors can be corrected by the user, but most r equire a visit from yo ur service representative. Figure A-2 Call Enginee r (Service Re presentative) Before callin[...]

Call Eng ineer E rror Messa ges and Co des Prin t er Mess ages A-9 Print Messages Table A-5 Call Enginee r error messag es and c odes Error Messag e Code Descriptio n Action Pick motor 1 alarm SVC 08 The upper tray’s pick motor (tray 1) did not work correctly and may need to be replaced. Try clearing the error by pressing Clear. If the error cond[...]

Call Eng ineer Err or Messag es and Codes A-10 Printer M essag es Fuser temperature low alarm SVC 29 The fuser unit temperature is below a normal level. Verify that the fuser unit is c orrectly installed and that all printer doors and covers are closed. Press returns, call from the front panel. I f the error message persists, refer to “Removing t[...]

Call Eng ineer E rror Messa ges and Co des Prin t er Mess ages A-11 Print Messages Toner density voltage low alarm SVC 5A The reference voltage used to measure the toner concentration in the developer unit is below the normal range. Purge developer and try again with a new bottle. If this error code persists, call your service representative. Toner[...]

Call Eng ineer Err or Messag es and Codes A-12 Printer M essag es BD spe ed low alarm SVC 7D The BD (beam detection) cycle, inside the optical unit is below normal speed. Turn the printer off for at least 30 s econds, and turn the print er on again. If this error code returns, call your service representative. LD alarm SVC 7E The LD (laser diode), [...]

Call Eng ineer E rror Messa ges and Co des Prin t er Mess ages A-13 Print Messages EEPROM alarm SVC B4 The mech anism controller detected a problem with the NVRA M (E EPRO M ). Turn the printer of f for at l east 30 seconds, and turn the print er on again. If this error code returns, call your service representative. VS alarm SVC B5 A return signal[...]

Host Seria l and Par allel In terface C onfigura tion B -1 Inter face Configuration B Host Serial and Parallel Interface Configuration Introduction The D640 printer is eq uipped with two standard communication interfaces used to conn ect to a host computer: • Bitronics (Parallel) interface • RS-232C serial interface With the addition of an HP J[...]

Using the Serial Inte rface B-2 H ost Serial and Par allel Inter face Confi guration connector. This is a “C” type Bitronics connection. Hewlett-Packard has included an “A-to-C” parallel printer cable with the p rinter. The RS-232 C connector is th e standard DB25 pin connector, located near the top center of th e printer. You can get mo re[...]

Using the Serial Interfac e Host Seria l and Par allel In terface C onfigura tion B -3 Inter face Configuration The serial interface is accessible through a 25-pin female connector ( Figure B-2) at the b ack of the print e r. The interface can b e configured to operate in an RS-23 2 or RS-422 conf iguration. Use the contro l panel to set th e confi[...]

Using the Parall el Interfa ce B-4 H ost Serial and Par allel Inter face Confi guration Using the Parallel Interface The parallel interface u ses a 36-pin connector (Figure B-3) at the back of the printer . It is an IEEE 1284 Type C parallel conn ection. Signal names on t he following connector p in assign ment diagram relate to C entronics opera t[...]

Speci fications a nd Regul atory Infor mation C- 1 Specifications C Specifications and Regulatory Information Introduction This chapter provides specifications, safety co mpliance, options, and printing paper for th e HP5000 family D64 0 cut sheet printer and accessories. If you want to: Go to: • Printer specifications page C-2 • Printable area[...]

Printer S pecific ations C-2 Specifica tions and Regula tory Inform ation Printer Specifi cations This section provides general, p rint speed, physical, electrical, and en vironmental specifications as well as safety standards. Table C- 1 lists general specifications fo r your D640 printer. Table C -1 Printer ge neral spe cificatio ns Item Specific[...]

Prin ter Spec ificati ons Speci fications a nd Regul atory Infor mation C- 3 Specifications Table C-2 lists D640 p rinter print speeds for variou s paper sizes. Table C -2 Printer pri nt speed specific ations Table C-3 lists the prin ter’s ph ysical specifications. Tabl e C-3 Printe r physic al speci fications Paper Size From Tray 1, 2 , 3 or HCI[...]

Printer S pecific ations C-4 Specifica tions and Regula tory Inform ation Figure C-1 illustrates the physical specifications and Figure C-2 illus trates the required printer service area dimensions. Figure C -1 D640 Printe r Physica l Dime nsions 23.0 in. (585 mm) 25.2 in. (640 mm) 1.38 in (35 mm) 40.5 in. (1030 mm) LTR LTR LTR[...]

Prin ter Spec ificati ons Speci fications a nd Regul atory Infor mation C- 5 Specifications Figure C -2 D640 Printer req uired serv ice area dimensi ons Tabl e C-4 Printe r electric al speci fication s Note If the pr inter is connected to a line conditioner, mak e sure the line conditioner can suppor t the i n-rush cu rrent requ irement f or the pr[...]

Printer S pecific ations C-6 Specifica tions and Regula tory Inform ation Table C -5 Printer env ironment al speci fications Best Printing Area Specific ations Place your printed image in an area within a 1/6 inch (4.23 mm) border. Printing ou tside of this boundary may be o f lower qu ality . Figure C-3 shows the best p rinting area. Figur e C-3 B[...]

D640 Op tional Accesso ries Speci fications a nd Regul atory Infor mation C- 7 Specifications D640 Optional Accessories Table C-6 lists printer o ptions and their associated specifications. Table C -6 D640 printer opti ons and spe cificati ons summar y High Capacity Input (HCI) Spec ifications The C562 1A and C5622 A are user-instal lable high capa[...]

High Capac ity I nput (HCI) Specifi cations C-8 Specifica tions and Regula tory Inform ation Table C-7 lists the HCI p aper rel a ted s pecifications. Tabl e C-7 HCI paper hand ling spec ificatio ns Table C-8 lists the HCI physical dimen sions, unit weight, and req uired service area dimensions and Figure C-4 illustrates thes e dimensions. Figure C[...]

High Capac ity Input (HCI) S pecific ations Speci fications a nd Regul atory Infor mation C- 9 Specifications Figure C-5 HCO (left), D640 Printer (cen ter), and HCI (ri ght) required s ervice area dimens ions HCI Ele ctrical Specific ations Table C-9 lists the HCI electrical specifications. Table C-9 HCI elec tr ical sp eci fic ation s Item Specifi[...]

High Capac ity Ou tput (HC O) Speci fications C-10 Specifica tions and Regula tory Info rmation High Capacity Output (HCO) Specificat ions Figure C- 6 shows t he user-ins tallable hi gh capacity output (HCO) . Model num ber C5623A is the 120VAC versi on , and m odel n umber C5 624 A is the 24 0VAC v ers io n. Th e HCO can s t ack up to 200 0 sheets[...]

High Cap acity Outp ut (HCO) S pecificati ons Speci fications a nd Regul atory Infor mation C-11 Specifications HCO Physical Specifications Table C- 11 lists the HCO ph ysical di mensions, uni t weight, and also provi des the required service access area dimensions. Figure C-6 illustrates these specifications. Tabl e C-11 HCO ph ysical specific ati[...]

Prin ter C ustom Paper T ray Specif ica tions C-12 Specifica tions and Regula tory Info rmation HCO E nviro nment al Speci fica tions Table C-13 lists the HCO environ mental specifications. Tabl e C-13 HCO en vironmen tal spec ification s Printer Custom Paper Tray Specific ations The C5634 A custom pa per tray is a user-inst allable, optional paper[...]

Safety a nd Regulato ry Informatio n Speci fications a nd Regul atory Infor mation C-13 Specifications Safety and Regulatory Information This prod uct was test ed for conf ormance to v arious n ational an d internati onal regulat ions and standards. The scope of this reg ulatory testing includes electrical and mechanical safety, electromagnetic emi[...]

Safety an d Regulato ry Infor mation C-14 Specifica tions and Regula tory Info rmation Acoustics Emissions Data C ommunications (Unite d Kingdo m only) Pursu ant to Section 22 of Teleco mmunicatio ns Act of 198 4, this product i s approved for indirect connection to Pub lic Telecommunications systems within the United Kingdom under the General App [...]

Safety S tandards and Gene ral Cons iderati ons Speci fications a nd Regul atory Infor mation C-15 Specifications EPA Energy Star Computer Compliance Your D6 40 prin ter is d esigned to conserve electricity by drop ping fr om 165W wh ile prin ting to under 45 W when in the PowerSave mode. For maximum energy conservation, Hewlett- Packard recommends[...]

Laser Safe ty Sta ndards C-16 Specifica tions and Regula tory Info rmation Laser Safety Standards Prin ter Lase r Equipm ent Com plianc e Label This prod uct is a Cl ass I las er product . The laser safety label is located o n the top of the optical unit. Laser Safety Statement (USA Only) The Center fo r Devices and Radiological Health (CDR H) of t[...]

Laser Safety S tandards Speci fications a nd Regul atory Infor mation C-17 Specifications Laser Sa fety Statemen t (Finland Only) LASERTURVALLISUUS LUOKAN 1 LASE RL AITE KLASS 1 LASER APPA RAT HP5000 D640 laserkirjo itin on käyttäj än kann alta tu rvallinen luo k an 1 laserlaite. Normaalis sa käytössä kirjoittimen suojakoteloint i estää las[...]

HP Decla ration of Conformit y C-18 Specifica tions and Regula tory Info rmation HP Declaration of Co nformity[...]

Using Paper D- 1 Using Paper D Using Paper The D640 pr ints on a vari ety of print media, includ ing paper, l abels, and over head transparenci es, at up to 600 x 600 dots per inch ( dpi). Note The D640 does not accept envelopes as print medi a. The D640 printer uses laser electrophotogr aphic technologies. In this process, a laser writes an electr[...]

Paper M anufactur ing D-2 Using Pa per In the United States, Hewlett-Packard also offers suppo rt through a local support representative. A customer support technician will be hap py to offer ad vice to help solve you r printer operation p rob lems. Paper Manufacturing Laser pri nters require paper types and specificati ons that were unco mmon just[...]

Media Selec ti on Speci fic ati ons and Guide li nes Using Paper D- 3 Using Paper Cast Su rfaces When a very smooth surface is required , a clay and water solution is app lied to the pape r, and is then “cast” under high temperatures. Cast surf ace paper is mainly used for of fset color presses and m a k ing original ty peset master sheets us e[...]

Media Select i on Spe cif icat ions and Gu ide li nes D-4 Using Pa per Recommend ations to the Custom er Hewlett-Packard D640 pr inters are designed to be as flexible as possible in the types of print media they can use. Since there are many var ieties of media and variations in the manuf acturing p rocess, yo u shoul d test a particul ar medium in[...]

Media Selec ti on Speci fic ati ons and Guide li nes Using Paper D- 5 Using Paper Basi s Wei ght Basis weight is an importa nt characteristic to consider because, paper th at is too light or too heavy may cau se misfeeds, mis-stacking, p aper jams, or ex cessive mechanical wear. The printer is specifically designed to perform at m aximum efficiency[...]

Media Select i on Spe cif icat ions and Gu ide li nes D-6 Using Pa per Curl Curl is curvature in a sheet of paper. Curl is typically measured by laying the sheet of paper on a flat surface, with the corners up, an d measuring the height of the corners. In-ream curl is the amount of cu rl a sheet of paper ha s before printing. ( In-ream curl may res[...]

Media Selec ti on Speci fic ati ons and Guide li nes Using Paper D- 7 Using Paper Potential Problems Some text ures improv e paper feeding wh ile others hinder the feed operation. T oo smooth or too rough paper can caus e a variety of problems in D640 printers . Felt Si de vs.Wire Side The way paper is manu fact ur ed res ults in two-s ided pa p er[...]

Media Select i on Spe cif icat ions and Gu ide li nes D-8 Using Pa per The environmental co nditions required to m aintain the pro p er moisture content is 68 ° F to 75 ° F ( 20 ° C to 24 ° C) with a relative humidity of 45 % to 55%. The HP standa rd for mo ist ure content i s 4.7% ± 1% by wei ght. Altho ugh a paper may have t he proper mo ist[...]

Underst anding Pa per Ream L abels Using Paper D- 9 Using Paper Understanding Pap er Ream Labels Figure D-2, shown bel ow, is an example of a typical label from a ream of paper. It includes much of t he infor mation abou t paper us e and paper s pecifications . Figure D -2 Paper Ream La bel detai ls General Gui delines Some general guidelines to fo[...]

Genera l Guidel ines D-10 Using Pa per Note It is possible that paper could meet all of the g eneral specifications lis ted in this table and still not print satisfactorily becau se of the printing environ ment or other var iables over which Hewlett-Packard has no control. Recomme nded Paper S pecification Summ ary Tabl e D-4 Recom mended paper spe[...]

Genera l Guide lines Using Paper D-1 1 Using Paper Pre-pri nted Forms and L etterhead To avoi d multip le feeding and jamming pro blems when using pre-p rinted form s, embo ssed paper, and letterh ead, obs erve t he follow in g guideli nes: • Do no t us e low - temp erat ur e inks (the ki nd us ed wit h som e types of ther mogr aphy ). • Use fo[...]

Genera l Guidel ines D-12 Using Pa per Adhesive Labels For the purposes of this specification, a label is defined as paper with a pressure-sensitive adhesive backing. Label stock includes the top or face sheet, the adhesive, and the liner or carrier sheet, also referred to as the backing. Note the fol low ing po in ts about labe l sto ck: • Top o[...]

Genera l Guide lines Using Paper D-1 3 Using Paper Note It is possib le th at la bels coul d meet all of t he general specificat ions l isted in "Adhes ive Label arrangements" and still not pr int satisfactorily because of the printing env ironment or other variables ov er which Hewlett-Packard has no control. Note The fol lowing actions [...]

Genera l Guidel ines D-14 Using Pa per Refer to Purcha sing in the nex t section for ordering HP transparencies. Recycled Paper Recycled paper is a combination of waste paper , pre-consumer waste, and post-consumer waste. Print ed waste paper i s usually washed to remove mos t of the i nks and other contaminants. A recycled sheet of paper may conta[...]

Genera l Guide lines Using Paper D-1 5 Using Paper Paper with Cutouts or Pe rforations Hewlett-Packard does not reco mmend using paper with cutouts or perfo rations because they often cau se paper hand ling proble ms and may cau se printer damage. A cutout is defined as any portion of t he paper that has been r emoved, includi ng binder ho les, not[...]

Purcha sing, Handling, and St oring D-16 Using Pa per Othe r Spe cia l Med ia Odd sizes Check mini mum and maximu m supported sizes in Figu re 3-4, Pap er Sizes quick r efer- ence, on pag e 3-4. Carbonless Paper Carbonl ess paper (NCR) is not s upported by D640 pr inter. Recycled Paper Choose recycled paper that meets HP specifications (except perh[...]

Purchasi ng, Han dling, and Storin g Using Paper D-1 7 Using Paper Purchasi ng Information In the United S tates, Hewlett-Packard supplies labe ls through HP SafetyNet (to ordering labels in Europe, c ontact your local HP sales offi ce). To order f rom HP SafetyNet, call (800 ) 538- 8787 and ask fo r the HP part number listed in Tabl e D-7, “Hewl[...]

Purcha sing, Handling, and St oring D-18 Using Pa per Storing Adhere to the foll owing guid elin es when stackin g and storing prin t media: • DO NOT store cartons o f reams directly on the floor; cartons shou ld be placed on a pallet or on s helves. • DO NOT store individ ual reams in su ch a manner that they will curl o r w arp alon g the edg[...]

Purchasi ng, Han dling, and Storin g Using Paper D-1 9 Using Paper Acclimatizing paper to the “best performance con ditions” described above minimizes these adverse affects, but exposu re to tem peratur e and hu midity extrem es will ev entually make acclimatization impossible. In extreme conditions, the paper may become unfit for use. For opti[...]

Troubleshoo ting D-20 Using Pa per Trou bleshoo ting Paper problems are somewhat d ifficult to detect. A series of steps will help isol ate paper- induced problems. Th e steps to follow are: • Is it a paper or a printer problem? • Isolate a paper path • Isolate a paper brand • Isolate a paper type • Evaluate user’s paper practices • E[...]

Troubleshoo tin g Using Paper D-2 1 Using Paper Determin e if the Problem is Due to Duplexing The duplexing featu re may have both p aper feed prob lem s and print quality problems as a resu lt of pri nting on p aper that has just made a pass throu gh the pr inter (resu lting in i ncreased paper c url). This paper curl in creases ima ge dropout, an[...]

Troubleshoo ting D-22 Using Pa per Is the Pr inter Exper iencing Mi sfeeds? The following ar e some possible causes in misfeeds. • Paper may be too stiff. Check basis weight and measure caliper. • Paper may be too sm ooth or to o rough. C heck the fin ish. • Paper may be too heav y or too l ight. Check the basis weight. • The customer may b[...]

Troubleshoo tin g Using Paper D-2 3 Using Paper • Syntheti c paper • Coated paper • Other special media Refer to Tabl e D-4, “Recomme nded paper s pecifications,” o n page D-10 for a t able of recommended media specifications. Prin te r Ma inten a nce General cleanliness of the pr inter is the most imp ortant part of printer main tenan ce[...]

Troubleshoo ting D-24 Using Pa per Paper Storage Envir onment Paper storage and h andling is as important as the pap er-making process itself. Paper storage environment co nditions directly affect the f eed operation. Do not purch ase more media t han you can use i n a short t ime (3 mon ths). P aper stor ed for l ong periods ma y experience damage[...]

Printing Re ports E- 1 Printing Repo rts E Printing R eports The D640 printer has bu ilt-in reports that can b e prin ted as offline test prints . This appendix describes how to print these repo rts and gives a sample of each ty pe of report. The Printer Set up Report The printer stores all configu ration settings. The s etup report show th e p rin[...]

The Prin ter Setup Report E-2 Pr inting Re ports Figure E-1 Printer Setup Re port Sampl e (1 of 2) 1 2 34 5 67 8 9 2[...]

Setup Rep ort, Page 1 K ey Printing Re ports E- 3 Printing Repo rts Setup Report, Page 1 Key a This is the serial number fo r your prin ter. b This is t he time of day the Setu p Repor t was printed, shown in the upper left corner as a clock face, and in the lower right corn er as text. c This section lis ts all of the current values for the Printi[...]

Setup Repo rt, Pa ge 1 Key E-4 Pr inting Re ports Figure E-2 Printer Setup Re port Sampl e (2 of 2) 12 3 1[...]

Setup Rep ort, Page 2 K ey Printing Re ports E- 5 Printing Repo rts Setup Report, Page 2 Key a This is the time of day the Setu p Report was printed, shown in the upper l eft corner as a clock face, and in the lower right corn er as text. b This area shows the conten ts of any diskette inserted in the internal 3.5" disk driv e (filesA). c This[...]

The Mainten ance R eport E-6 Pr inting Re ports The Mainte nance Report The Maintenan ce report will show all the important main tenance events (such as jams, alarms, and errors) as well as consum able status. To print the Maintenance repo rt: 1. At the Main Screen, press Test. SETUPS is high light ed. 2. Press N to high light MAINT. 3. Press Selec[...]

Maintena nce Re port Key Printing Re ports E- 7 Printing Repo rts Figure E-3 Printer M aintenance R eport Sam ple 1 2 3 4 5[...]

The Typefac e Report E-8 Pr inting Re ports The Typeface Report The D640 comes with a nu mber of fonts ( typefaces). Th e typefaces available are v ery close to those found on an HP LaserJet 4si. To get a list of these typefaces, follow this procedu re: 1. At the Main Screen, press Test. SETUPS is high light ed. 2. Press N to highli ght FONTS. 3. P[...]

Typeface Re port Key Printing Re ports E- 9 Printing Repo rts Figure E-4 Typeface Re port Sample 1 2[...]

The Symbo l Set Table Repor t E-10 Printing Re ports The Symbol Set Tabl e Report The printer has individual symbol sets for each typeface. This report shows the s ymbol set and codes for the symb ol set specified in the PCL menu setting. The p rinter prints a page for each font in the printer. To prin t the Symb ol Set Table r eport: 1. At the Mai[...]

Symbol Set Tabl e Report K ey Printing Re ports E-11 Printing Repo rts Figure E-5 Symbol Set Table Re port Sampl e 1[...]

The Prin ter Menu S etting s Report E-12 Printing Re ports The Printer Menu Se ttings Report The printer can print a report showing th e com p lete menu tree. To print the Menu Sett ing s report: 1. At the Main Screen, press Test. SETUPS is high light ed. 2. Press N to hig hlight MENUS. 3. Press Select. Figure E-6 identifies all Printing Men u, Con[...]

Printer Menu Settings Report K ey Printing Re ports E-13 Printing Repo rts Figure E-6 Printer M enus Report Sample (She et 1 of 3) 1 1[...]

Printer Menu Settings Report Key E-14 Printing Re ports Figure E-7 Printer M enus Report Sample (She et 2 of 3) 1 1[...]

Printer Menu Settings Report K ey Printing Re ports E-15 Printing Repo rts Figure E-8 Printer M enus Report Sample (She et 3 of 3) 1 1[...]

The Ripple Test Pri nt E-16 Printing Re ports The Ripple Te st Print The printer pr ovides a tes t print rip ple pattern that is useful in check ing print q uality and p aper feeding. The test print pattern uses the font and po int size specified in the PCL menu. To print a test print ripp le pat tern: 1. At the Main Screen, press Test. SETUPS is h[...]

The Ripple Test Prin t Printing Re ports E-17 Printing Repo rts Figure E-9 Printer Ripple Test Pattern Sample[...]

Warranty and Supp ort F-1 Warranty and Support F Warranty and Support Where To Call For Help We have established ph one numbers for yo u to call and receive help should any questions o r problems ar ise during the installation of the D640 printer or any of its accessories. The numbers lis ted are avai lable du ring normal busines s hou rs of 8 :00 [...]

Where To Call For Help F-2 Warranty and Suppo rt For hardware p roblems, ca ll: • In the US an d Canada: 1-80 0-633-360 0 • In Europ e: • 31-20-6 82-26- 28 (Engli sh) • 31-20-6 81-78-10 ( German) • 31-20-6 81-77-50 ( French) For the res t of the worl d, use the numbers in Table F-2, “Internati onal hardware su pport”. Table F-1 Eu rop[...]

Where To Call For Hel p Warranty and Supp ort F-3 Warranty and Support Table F-2 In ternationa l hardware s upport Area Address Tel ephone Canada Hewlett-Packard Ltd. 5150 Spec trum Way, Mississauga, Ontario, L4W 5GI 905-206-4725 Hewlett-Packard Ltd. 101, 17971-106A Avenue, Edmonton, Alberta T5S 1V8 403-4 25-4725 Hewlett-Packard Ltd. 17500 Trans Ca[...]

Where To Call For Help F-4 Warranty and Suppo rt Europe Hewlett-Packard GmbH Lieblgasse 1, A-1200 Vienna, Austria 43-1- 25000-555 Hewlett-Packard A/S Kongevejen 2 5, DK-3460 Birkeroed, Denm ark 45-99-10-00 Hewlett-Packard Oy, Tekniset palvelut, Piispankalliontie 17, 02200 Espoo, Finland 358-9-88721 Hewlett-Packard GmbH Ku nden-Informations-Zen trum[...]

Where To Call For Hel p Warranty and Supp ort F-5 Warranty and Support India and Far East Area China Hewlett-Packard Co., Ltd. 5-6/F, West Wing Off ice, China World Trade Centre, No. 1 Jian Guo Men Wai Avenue, Beijing, 100004, People’s Republic of China 86-10- 65053888 Hewlett-Packard 17-21/F Shell Tower, Time Square, 1 M atheson Street, Causeway[...]

Warranty F-6 Warranty and Suppo rt Warranty HP Main t en anc e Agr ee m en t s Hewlett-Packard has several types of m aintenance agreements that meets a wide ran ge of suppor t needs. On-Site Se rvice Agreement s To provi de you with the supp ort l evel best su ited to yo ur sy stem u sage and su ppo rt budget , HP has on-site service agreem en ts [...]

Warranty Warranty and Supp ort F-7 Warranty and Support • Operating the printer fro m a mechanical switch box without a design ated surge protector. • Improper site preparation and maintenance. • Failure to perform key oper ator main tenance, as specifie d in the D640 User Manual. • Use of non-HP con sumables (see note below), memor y board[...]

Index- 1 A AC input p ower conn ector 1 -15 accessories , printer 1-2, C-7 adding , devel o per 4 -1 2 adjusting paper gu ides 3-3 , 3-4, 3-8 paper pat h alig nment 6-11 t o 6- 22 alignm ent duplex 6-19 mea sur in g 6-1 5 paper path 6 -11 printin g alignmen t sheets 6-12 setting value s 6-20 arrows, contin uation 2-8 C call engi nee r, message s A-[...]

Index-2 develop er pur ge bo ttle 4-16 displa y bri ghtnes s 1 -18, 2-2 docum e nt ation hold er 1-15 drum 1- 11 , 6-9 installing 4-2 4 removi ng 4 -21 unpac king 4 -23 drum ki t 4-3, 4- 18 replac ing 4 -1 8 duplex alignm ent 6-19 jams 3 -38 printi ng 1-1, 1-2 printi ng edge-t o-edge 6-23 duplex area, cleani ng 5- 6 E econ omode 2 -17, 6-7 edge -t [...]

Index- 3 I input capaci t y 1-1, C - 7 installing develo per collect or bottle 4 -16 drum 4- 24 fuser 4-31 pape r trays 3-2 pick ro ller s 4-47 transfer assemb ly 4-27 interrupti ng, prin ting 3-21 J jams. See paper ja ms L labels adhe sive D-1 2 arrangement D-12 carrier sheet D-12 die-cuts D-12 printi ng in du plex mo de D-13 size D-17 specificati[...]

Index-4 paper feed area cleaning 5 -4 paper gu ides adjus ting 3- 3, 3-4 , 3-8 custom 3-8 paper i ndica t ors 1-7 paper i npu t tray s, cleanin g 5-4 paper jams clearing 3-22 to 3-49 in dupl ex unit 3-38 in feed path 3 -26 in fuser un it 3-36 in HCI 3-32 in HCO 3-45 in reve rsin g uni t 3-40 messages A-5 paper path 2 -5 adjusti ng alig nm ent 6-1 1[...]

Index- 5 printer co ntrol l angua ge. Se e PCL printe r exter ior, c l eanin g 5- 5 Print er Menu Set tings repo rt E-12 Printer Setu p report E-1 printin g alignment sheets 6-12 duplex 1-1, 1-2 edge-t o-edge 6- 23 forms 1-1, D -11 input capaci t y 1-1 reports 2-28 resolution C-2 speed C-2 stoppi ng or in ter rupt ing 3-2 1 Print ing m enu 2- 11 R [...]

Index-6 transfer assembly cleaning 5 -6 installing 4-2 7 replac ing 4 -1 9 transfer assemb ly guide 1-1 1 cleaning 5 -9 transparenci es, specificatio ns D-1 4 trou bleshootin g error messages 3-49 pape r prob lems D- 20 print q uality 6-1 Typeface report E-8 V virtual font cartridges 6-26 W warning message s iv, A-4 warr anty F -6[...]

READER COMME NT SHEET System Peripherals Operation D640 Cut Sheet Printer User Manual Manual Part Number C5620-9 0024 March 1997 A reader comment sheet helps us improve the accuracy an d readability of this User Manual. It also gives you a way to make sugges tions and reco mmend impr ovements to the prod uct. Serious error s, such as technical inac[...]

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Manual Part No. C5620-90024 Copyright © 1997 Hewlett-Packard E0397 Printed in USA[...]