HP (Hewlett-Packard) DL385 manual

HP Pr oL iant DL3 8 5 Serv er User G uid e March 2005 (Second Edition) Part Number 376536-002[...]

© Copyright 2004, 200 5 Hewlett-Packard Development Company, L.P. The informati on contained herein is subj ect to change wit hout notice. T he only warranti es for HP pr oducts and services are set forth in the express warranty st atements accompa nying such products and se rvices. Nothing herei n should be c onstrued as constituti ng an addit io[...]

3 Contents Server component identification 9 Front panel components ......................................................................................................... ............ 10 Front panel LE Ds and buttons................................................................................................... ......... 11 Rear panel compone[...]

4 HP ProLiant DL385 Server User Guide Front fan bracket .............................................................................................................. .................. 43 Server setup 45 Optional installa tion services ................................................................................................. ............ 45[...]

Contents 5 Server cabling 85 Cabling ........................................................................................................................ ....................... 85 SAS model cabling .............................................................................................................. .............. 85 SAS hard dr ive ca[...]

6 HP ProLiant DL385 Server User Guide HP Systems Insight Manager................................................................................................ 113 Redundant ROM support ...................................................................................................... 114 System maintenance me nu ...............................[...]

Contents 7 Regulatory compliance notices 155 Federal Communications C ommission no tice.................................................................................. 155 FCC rating label............................................................................................................... ..... 155 Declaration of conformity for products[...]

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9 Server component identification In this section Front panel components................................................................................................................ 10 Front panel LEDs and buttons ...................................................................................................... 11 Rear panel components .....[...]

10 HP ProLiant DL385 Server User Guide Front panel components Item SCSI model (top) SAS model (bottom) 1 Hard drive bays Hard drive bays 2 USB port USB port 3 Bay for tape drive or hard drive with tape drive blank — 4 Diskette drive bay Diskette drive bay 5 DVD/CD-ROM drive DVD/CD-ROM drive[...]

Server component identification 11 Front panel LEDs and buttons Item Description Status 1 Internal health LED Green = Normal Amber (flashing) = System degraded. Refer to system board LEDs to identify component in degraded state. Red (flashing) = System critical. Refer to system board LEDs to identify component in critical state. 2 External health L[...]

12 HP ProLiant DL385 Server User Guide Item Description Status 5 UID LED button Blue = Activated Blue (flashing) = System being remotely manag ed Off = Deactivated 6 Power On/Standby button/system power LED Green = System on Amber = System shut down, but power still applied Off = Power cord not attached or power supply failure Rear panel components[...]

Server component identification 13 Item Description Connector Color 7 Power cord connector N/A 8 Keyboard connector Purple 9 NIC 1 connector N/A 10 NIC 2 connector N/A 11 USB connectors (2) Black 12 Video connector Blue Rear panel LEDs and buttons Item Description LED Color Status 1 RJ-45 activity LED Green On or flashing = Network activity Off = N[...]

14 HP ProLiant DL385 Server User Guide Item Description LED Color Status 3 UID LED button Blue On = Activated Flashing = System remotely managed Off = Deactivated 4 Power supply LED Green On = Power turned on and power sup ply functioning properly Off = One or more of t he following conditions exists: • AC power unavailable • Power supply faile[...]

Server component identification 15 Item Description 4 PCI riser cage connector 5 DIMM slots (5-8) 6 Remote management connector 7 SCSI connector (port 2) * 8 Fan connector 9 DVD/CD-ROM drive system connector 10 Fan connector 11 SCSI connector (port 1) * 12 Fan connector 13 System maintenance switch 14 Diskette drive system connector 15 Power supply[...]

16 HP ProLiant DL385 Server User Guide Position Default Function S2 Off Off = System configuration can be changed. On = System configuration is locked. S3 Off Reserved S4 Off Reserved S5 Off Off = No function On = Clears power-on password and administrator password S6 Off Off = No function On = Clear NVRAM. S7 Off Reserved S8 Off Reserved When the [...]

Server component identification 17 Systems running Microsoft® Windows® experience a blue-screen trap when the OS crashes. When this happens, Microsoft® recommends that system administrators perform an NMI event by temporarily shorting the NMI header with a jumper. The NMI event enables a hung system to become responsive again. DIMM slots DIMM sl[...]

18 HP ProLiant DL385 Server User Guide SCSI backplane components Item Description 1 Power button/LED connector 2 SCSI connector (port 2) 3 DVD/CD-ROM drive connector 4 SCSI connector (port 1) 5 Diskette drive connector 6 Power connector 7 USB connector 8 Diskette drive system connector 9 SCSI connector (used with a jumper cable in simplex mode or t[...]

Server component identification 19 SAS backplane components Item Description 1 Power button/ LED connector 2 DVD/CD-ROM drive connector 3 DVD/CD-ROM drive system connector 4 SAS connector 5 Diskette drive system connector 6 Diskette drive connector 7 SAS connector 8 Power connector 9 USB connector[...]

20 HP ProLiant DL385 Server User Guide System board LEDs Item LED Description Status 1 Power good Green = Normal Off = Power failure 2 Riser interlock Amber = PCI riser cage not seated Off = PCI riser cage is seated 3 PPM 1 failure Amber = PPM failure Off = Normal 4 System overtemperature Amber = Cautionary or critical temperature level detected Of[...]

Server component identification 21 Item LED Description Status 8 DIMM 4B failure Amber = Memory failure Off = Normal 9 DIMM 3B failure Amber = Memory failure Off = Normal 10 DIMM 2A failure Amber = Memory failure Off = Normal 11 DIMM 1A failure Amber = Memory failure Off = Normal 12 PPM 2 failure Amber = PPM failure Off = Normal 12 DIMM 5C failure [...]

22 HP ProLiant DL385 Server User Guide System LEDs and internal health LED combinations When the internal health LED on the front panel illuminates either amber or red, the server is experiencing a health even t. Combinations of illuminated system LEDs and the internal health LED indicate system status. The front panel health LEDs indicate only the[...]

Server component identification 23 System LED and Color Internal Health LED Color Status Fan (amber) Amber (flashing) Redundant fan has faile d. Red (flashing) The minimum fan requirement s are not being met. One or more fans have failed or are missing. SCSI configuration error (amber) * Red (flashing) SCSI cabling or termi nator configuration is i[...]

24 HP ProLiant DL385 Server User Guide Hot-plug SCSI hard drive LEDs Item LED description Status 1 Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity 2 Online status On = Drive is part of an array and is currently working. Flashing = Drive is actively o[...]

Server component identification 25 Hot-plug SCSI hard drive LED combinations Activity LED (1) Online LED (2) Fault LED (3) Interpretation On, off, or flashing On or off Flashing A predictive failure alert has been received for this drive. Replace the drive as soon as possible. On, off, or flashing On Off The drive is online and is configured as par[...]

26 HP ProLiant DL385 Server User Guide Hot-plug SAS hard drive LEDs Item Description 1 Online LED (green) 2 Fault/UID LED (amber/blue) Hot-plug SAS hard drive LED combinations Online/Activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a pred ictive failure alert has[...]

Server component identification 27 Online/Activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing regularly (1 Hz) Amber, flashing regularly (1 Hz) Do not remove the drive. Re moving a drive may terminate the current operation and cause data loss. The drive is part of an arra y that is undergoing capac ity expansion or stripe migrat[...]

28 HP ProLiant DL385 Server User Guide PCI riser cage LED CAUTION: To prevent damage to the server or expans ion boards, power down the server and remov e all AC power cords before removing or installing the PCI riser cage. Status On = AC power connected Off = AC power disconnected[...]

Server component identification 29 Remote management connector The 30-pin remote management connector, located on the system board, is used to cable the RILOE II option. For more information, refer to "SAS RILOE II Cabling ("RILOE cabling (SAS)" on page 89 )," "SCSI RILOE II Cabling ("RILOE cabling (SCSI)" on page[...]

30 HP ProLiant DL385 Server User Guide Item Description Configuration 1 Fan 1 Primary 2 Fan 2 Redundant 3 Fan 3 Redundant 4 Fan 4 Primary 5 Fan 5 Primary 6 Fan 6 Primary 7 Fan 7 Primary 8 Fan 8 Redundant Hot-plug fan LED Status Green = Operating normally Amber = Failed Off = No power[...]

Server component identification 31 Power converter module LED Status Amber = Failed Off = Operating normally[...]

32 HP ProLiant DL385 Server User Guide Battery-backed write cache LEDs NOTE: This feature applies only to SCSI models. Item LED color 1 Amber 2 Green For LED status information, refer to "B attery-backed write cache LED statuses (on page 32 )." Battery-backed write cache LED statuses NOTE: This feature applies only to SCSI models. Server [...]

Server component identification 33 Server status LED status Battery module status Amber = On A short exists in the connection of one or more of the three button cells within the battery module. Amber = Flashing An open exists in the circuit between the positive and negative terminal s of the battery module. Amber = Off Normal Server is off and is i[...]

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35 Server operations In this section Powering up the server ......................................................................................................... ........ 35 Powering down the server ....................................................................................................... ..... 35 Extending the server from the rack[...]

36 HP ProLiant DL385 Server User Guide 4. Press the Power On/Standby button to place the server in standby mode (2). When the server activates standby power mode, the system power LED changes to amber. 5. If the server is installed in a rack , locate the server by identifying the illuminated rear UID LED button. 6. Disconnect the power cords. The s[...]

Server operations 37 Extending the server from the rack 1. Pull down the quick release levers on each side of the server to release the server from the rack. 2. Extend the server on the rack rails until the server rail-release latches engage. WARNING: To reduce the ri sk of personal injury or equipment damage, be sure that the rack is adequately st[...]

38 HP ProLiant DL385 Server User Guide a. Press the server rail-release latches a nd slide the server fully into rack. b. Press the server firmly into th e rack to secure it in place. Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and th e internal system components to cool before touchi[...]

Server operations 39 Installing the access panel 1. Place the access panel on top of the server with the hood latch open. Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2. Push down on the hood latch. The access panel slides to a closed position. Accessing the product rear panel Cable management arm with left-[...]

40 HP ProLiant DL385 Server User Guide 1. Power down the server ("Powering down the server" on page 35 ). 2. Swing open the cable management arm. 3. Remove the cables from the cable trough. 4. Remove the cable management arm. Removing the PCI riser cage CAUTION: To prevent damage to the server or expans ion boards, power down the server a[...]

Server operations 41 a. Lift the PCI riser cage thumbscrews (1). b. Turn the thumbscrews counter-clo ckwise to loosen them (2). c. Lift the PCI riser cage from the server (3). CAUTION: If a RILOE board is installed in the riser cage, the cable to the system board must be removed after the riser cage is partially lifted from the server. Installing t[...]

42 HP ProLiant DL385 Server User Guide 1. Align the PCI riser cage with the chassis and slide it into place. 2. Tighten the thumbscrews to secure the PCI riser cage: a. Lift the thumbscrew knobs. b. Turn the thumbscrews clockwise while pressing down, until tightened. c. Turn the thumbscrews counterclockwise to lower the thumbscrew knobs.[...]

Server operations 43 Front fan bracket To remove the component: 1. Power down the server ("Powering down the server" on page 35 ). 2. Extend or remove the server from the rack ("Extending the server from the rack" on page 37 ). 3. Remove the access panel. 4. Remove the front fan bracket. 5. Remove all hot-plug fans from the fron[...]

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45 Server setup In this section Optional installation services................................................................................................. ....... 45 Rack planning resources ........................................................................................................ ....... 46 Optimum environment ...................[...]

46 HP ProLiant DL385 Server User Guide – HP ProLiant Essentials (HP SIM and RDP) – VMWare • Integrated hardware and software support – Critical Service – Proactive 24 – Support Plus – Support Plus 24 • Startup and implementation services for both hardware and software For more information on Care P acks, refer to the HP website ( ht[...]

Server setup 47 • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.9 cm ( 48 in) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adeq[...]

48 HP ProLiant DL385 Server User Guide • Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes ev enly distributed from top to bottom to permit adequate airflo w (equivalent to the required 64 percent op en area for ventilation). • Side—The clearance between the instal le[...]

Server setup 49 CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible po wer supply (UPS). This device protects the hardware from damage caused by power surges and voltage s pikes and keeps the system in operation during a power failure. When installing more than one server , you may need [...]

50 HP ProLiant DL385 Server User Guide Rack warnings WARNING: To reduce the ri sk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the r ack rests on the leveling jacks. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The [...]

Server setup 51 • Remove all pluggable power supplies and modules to reduce the weight of the product before lifting it . • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not faste[...]

52 HP ProLiant DL385 Server User Guide Installing hardware options Install any hardware options before initia lizing the server. For options installation information, refer to the option document ation. For server-specific information, refer to "Hardware options installation (on page 57 )." Installing the server into the rack 20.41 - 27.2[...]

Server setup 53 WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug tel ephone or telecommunications connector s into RJ-45 connectors. IMPORTANT: If the RILOE II board is installed in the server, be sure that you attach the video cable to t he video connector on th e rear of the RILOE II board. The standard[...]

54 HP ProLiant DL385 Server User Guide Item Description Connector Color 11 USB connectors (2) Black 12 Video connector Blue 4. Connect the power cord to the back of the server. 5. If you chose not to install the cable mana gement arm, install the power cord anchor to the server. NOTE: Peripheral device cables are removed for clarity. NOTE: If using[...]

Server setup 55 IMPORTANT: When using cable management arm compo nents, be sure to leave enough slack in each of the ca bles to prevent damage to the cables when the server is extended from the rack. 7. Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the pow[...]

56 HP ProLiant DL385 Server User Guide To configure these utilities manually: • Press the F8 key when prompted during the array controller initialization to configure the array controller using ORCA. • Press the F9 key when prompted during the boot process to change the server settings using RBSU. The system is set up by default for the English[...]

57 Hardware options installation In this section Introduction .................................................................................................................................. 57 Processor option ............................................................................................................... ............ 58 Memory op[...]

58 HP ProLiant DL385 Server User Guide Processor option The server supports single- and dual-processor operation. With two processors installed, the server supports boot functions through the processor installed in processor socket 1. The server PPMs are DC-to-DC converter s that provide the proper power to each processor. Each PPM must be installe[...]

Hardware options installation 59 4. Remove the air baffle. 5. Unlock the processor retaining bracket. 6. Open the processor retaining bracket. 7. Release the processor locking lever. CAUTION: Failure to completely open the pr ocessor locking lever prevents the processor from s eating du ring installation, leading to hardware damage.[...]

60 HP ProLiant DL385 Server User Guide CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to align the processor pins with th e corresponding holes in the socket. 8. Install the processor. IMPORTANT: The key on the processor must be aligned with the keyed corner of the processor socket. 9. Close the processor lockin[...]

Hardware options installation 61 11. Install the heatsink. 12. Close the processor retaining bracket. 13. Open the latches on the corresponding P PM slot.[...]

62 HP ProLiant DL385 Server User Guide 14. Install the PPM. NOTE: The appearance of compatible PPMs may vary. 15. Install the air baffle. 16. Install the access panel ("Installing the access panel" on page 39 ). 17. Power up the server ("Powering up the server" on page 35 ). Memory options You can expand server memory by install[...]

Hardware options installation 63 • Always install memory in pairs of two identical DIMMs. • Install only ECC PC-3200 Registered SDRAM DIMMs that meet the following specifications: – Supply voltage - 2.6 volts – Bus width - 72 bits • Install DIMMs with the same speed. • Install DIMMs into both slots within a single bank. • Memory must [...]

64 HP ProLiant DL385 Server User Guide 5. Install the DIMM. 6. Install the access panel ("Installing the access panel" on page 39 ). Hot-plug SCSI hard drive options When adding SCSI hard drives to th e server, observe the following general guidelines: • A maximum of 14 SCSI devices per channel can be added. • Each SCSI drive must hav[...]

Hardware options installation 65 SCSI IDs The server supports single- or dual-channel hard drive configurations. The single-channel configuration (simplex) supports up to six hard drive s on one channel. The dual-channel configuration (duplex) supports two hard drives on one channel (SCSI IDs 0 and 1) and up to four hard dr ives on the other channe[...]

66 HP ProLiant DL385 Server User Guide NOTE: The server ships standard with five hard drive bla nks. Installing a hot-plug SCSI hard drive CAUTION: Always power down the server if the boot partition resides on the drive you are r eplacin g or if you are replacing the only drive in the server. 1. Remove the existing hard drive blank or hard drive fr[...]

Hardware options installation 67 3. Determine the status of the hard drive from the hot-plug hard drive LEDs ("Hot-plug SCSI hard drive LED combinations" on page 25 , "Hot-plug SCSI hard drive LEDs" on page 24 ). Resume normal server operations. Removing a hot-plug SCSI hard drive CAUTION: Always power down the server if the boo[...]

68 HP ProLiant DL385 Server User Guide Power supply blank Loosen the thumbscrew that secures th e redundant power supply blank, and then pull the blank from the back of the server. Hot-plug SAS hard drive options When adding hard drives to the server , observe the following general guidelines: • The system automatically sets all drive numbers. ?[...]

Hardware options installation 69 Installing a hot-plug SAS hard drive 1. Remove the SAS hard drive blank. 2. Prepare the SAS hard drive.[...]

70 HP ProLiant DL385 Server User Guide 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations (on page 26 ). Removing a hot-plug SAS hard drive CAUTION: To prevent improper cooling an d thermal damage, do not operate the server unless a ll bays ar e populated with either a component or[...]

Hardware options installation 71 3. Remove the hard drive. Installing a diskette drive NOTE: This procedure shows images of the SCSI model server, but it also applies to the SAS model server. 1. Power down the server ("Powering down the server" on page 35 ). 2. Extend the server from the rack, if app licable ("Extending the server fr[...]

72 HP ProLiant DL385 Server User Guide 4. Remove the protective cover on the server bezel from the front of the diskette drive bay. 5. Slide the diskette drive into the diskette drive bay. 6. Tighten the thumbscrew. 7. Secure the diskette drive cable to the diskette drive cable connector on the SCSI backplane board or SAS backplane board. 8. Instal[...]

Hardware options installation 73 Hot-plug tape drive option NOTE: This feature applies only to SCSI models. 1. Remove the existing hard drive blank or hard drive from the upper-left drive bay. 2. Reach underneath and squeeze the middle of the tape drive blank (1). 3. Pull the blank out of the bay (2). 4. Install the tape drive.[...]

74 HP ProLiant DL385 Server User Guide Redundant hot-plug fans NOTE: This procedure shows images of the SCSI model server, but it also applies to the SAS model server. In the standard configuration, five fa ns cool the server. For the redundant configuration, three additional fans are added to allow the server to continue operation in non-redundant[...]

Hardware options installation 75 – With the health driver loaded and thermal shutdown disabled in RBSU, the server performs an immediate shutdown if it detects a critical temperature level. – Without the health driver loaded, the server performs an immediate shutdown if it detects a critical temperature level. IMPORTANT: An immediate shutdown i[...]

76 HP ProLiant DL385 Server User Guide Identifying hot-plug fans Item Description Configuration 1 Fan 1 Primary 2 Fan 2 Redundant 3 Fan 3 Redundant 4 Fan 4 Primary 5 Fan 5 Primary 6 Fan 6 Primary 7 Fan 7 Primary 8 Fan 8 Redundant Installing redundant hot-plug fans For information on hot-plug fan locations , refer to "Identifying Hot-Plug Fans [...]

Hardware options installation 77 WARNING: The potential for personal injury exists if a hot surface is contacted. Use cauti on while performing hot-plug procedures. 3. Install the fan. 4. Be sure that the fan LED is green ("Hot-plug fan LED" on page 30 ). 5. Install the access panel ("Installing the access panel" on page 39 ). 6[...]

78 HP ProLiant DL385 Server User Guide CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack whil e an array capacity expansion, RAID level migrati on, or stripe size migration is in progress. CAUTION: After the server is powered down, wait 15 secon ds and then check the amber LED before unpl ugg[...]

Hardware options installation 79 6. Connect the cable to the cache m odule and install the cache module. 7. Route the cable along the system board. 8. Install the battery pack as sembly into the server. 9. Install the PCI riser cage ("Installing the PCI riser cage" on page 41 ). 10. Install the front fan bracket ("Front fan bracket&q[...]

80 HP ProLiant DL385 Server User Guide Refer to the option documenta tion for more information. Redundant hot-plug AC power supply option CAUTION: To prevent improper cooling an d thermal damage, do not operate the server unless a ll bays ar e populated with either a component or a blank. 1. Access the product rear panel ("Accessi ng the produ[...]

Hardware options installation 81 6. Reposition the cable management arm into the operating position. 7. Connect the power cord to the power source. 8. Be sure that the power supply LED is green. 9. Be sure that the front panel external health LED is green ("Front panel LEDs and buttons" on page 11 ). Expansion board options NOTE: This pro[...]

82 HP ProLiant DL385 Server User Guide 4. Open the PCI riser cage door. CAUTION: To prevent improper cooling an d thermal damage, do not operate the server unless all PCI slots have eith er an expansion slot cover or an expansion board installe d. 5. Perform one of the following: a. If you are installing an expansion board in slot 1 or 2, remove th[...]

Hardware options installation 83 – Remove the PCI riser cage ("Removing the PCI riser cage" on page 40 ). – Remove the expansion slot cover. 6. Unlock the PCI retaining clip.[...]

84 HP ProLiant DL385 Server User Guide 7. Install the expansion board. 8. Lock the PCI retaining clip. 9. Install the PCI riser cage ("Installing the PCI riser cage" on page 41 ) if you installed the expansion board in slot 3. 10. Connect any required internal or exte rnal cables to the expansion board. Refer to the documentation that shi[...]

85 Server cabling In this section Cabling ......................................................................................................................................... 85 SAS model cabling ....................................................................................................................... 85 SCSI model cabling .......[...]

86 HP ProLiant DL385 Server User Guide SAS hard drive cabling The HP ProLiant DL385 Server SAS model uses a serial attached SCSI bus to connect SAS hard drives on a SAS backplane to a PCI SAS controller. In a SAS environment, each hard drive has a direct connection to the SAS controller. Two cables connect the PCI SAS controller to th e SAS backpla[...]

Server cabling 87 USB cabling The USB cable connects the front panel USB connector to the SAS backplane. DVD/CD-ROM drive cabling Item Cable Description 1 DVD/CD-ROM drive cable 2 DVD/CD-ROM drive system cable[...]

88 HP ProLiant DL385 Server User Guide Diskette drive cabling Item Cable Description 1 Diskette drive cable 2 Diskette drive system cable[...]

Server cabling 89 Power button/LED cabling The power button/LED cable connects the power button/LED board to the SAS backplane. RILOE cabling (SAS) The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD.[...]

90 HP ProLiant DL385 Server User Guide Internal power cabling Item Description 1 System power cable 2 Power supply signal cable 3 SAS power cable SCSI model cabling List of topics: Embedded simplex SCSI cabling ................................................................................................. 91 Embedded duplex SCSI cabling .........[...]

Server cabling 91 Diskette dr ive cabling ......................................................................................................... .......... 99 Power button/LED cabling ....................................................................................................... .. 100 RILOE cabling (SCSI)................................[...]

92 HP ProLiant DL385 Server User Guide Embedded duplex SCSI cabling In the embedded duplex cabling configur ation, the embedded Smart Array 6i Controller controls up to six hard drives through two SCSI buses: one bus with up to two drives and the other bus with up to f our drives. NOTE: This specific cabling configuration does not sup port external[...]

Server cabling 93 PCI simplex SCSI cabling In the PCI simplex cabling configuration, an optional PCI array controller controls up to six hard drives through on e SCSI bus. NOTE: Optional SCSI terminator board and optional long S CSI cables are available in the SCSI Configuration Optio n Kit. Item Component descript ion SCSI IDs managed 1 Optional l[...]

94 HP ProLiant DL385 Server User Guide PCI duplex SCSI cabling In the PCI duplex cabling configuration, an optional PCI array controller controls up to six hard drives through two SCSI bu ses: one bus with up to two drives and one bus with up to four drives. NOTE: Optional SCSI terminator board and optional long S CSI cables are available in the SC[...]

Server cabling 95 NOTE: This specific cabling configuration does not sup port external VHDCI. NOTE: Optional SCSI terminator board and optional long S CSI cables are available in the SCSI Configuration Optio n Kit. Item Component descript ion SCSI IDs managed 1 Optional long SCSI cable 0, 1 2 Short SCSI cable 2, 3, 4, 5 3 Optional terminator board [...]

96 HP ProLiant DL385 Server User Guide NOTE: This specific cabling configuration supp orts external VHDCI. NOTE: Optional SCSI terminator board and optional long S CSI cables are available in the SCSI Configuration Optio n Kit. Item Component descript ion SCSI IDs managed 1 Short SCSI cable 0, 1 2 Optional long SCSI cable 2, 3, 4, 5 3 Optional term[...]

Server cabling 97 5. Install the SCSI terminator board. Removing the SCSI terminator board 1. Power down the server ("Powering down the server" on page 35 ). 2. Extend or remove the server from the rack ("Extending the server from the rack" on page 37 ). 3. Remove the access panel. 4. Remove the front fan bracket ("Front fa[...]

98 HP ProLiant DL385 Server User Guide 5. Remove the SCSI terminator board. USB cabling The USB cable connects the front panel US B connector to the SCSI backplane.[...]

Server cabling 99 DVD/CD-ROM drive cabling Item Cable description 1 DVD/CD-ROM drive cable 2 DVD/CD-ROM drive system cable Diskette drive cabling[...]

100 HP ProLiant DL385 Server User Guide Item Cable description 1 Diskette drive cable 2 Diskette drive system cable Power button/LED cabling The power button/LED cable connects the power button/LED board to the SCSI backplane.[...]

Server cabling 101 RILOE cabling (SCSI) The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD. Internal power cabling[...]

102 HP ProLiant DL385 Server User Guide Item Description 1 System power cable 2 Power supply signal cable 3 SCSI power cable[...]

103 Server software and configuration utilities In this section Configuration tools ..................................................................................................................... 103 Management tools ............................................................................................................... ....... 110 Dia[...]

104 HP ProLiant DL385 Server User Guide • Installing optimized server drivers, management agents, and utilities automatically with every assisted installation • Testing server hardware using the In sight Diagnostics Utility ("HP Insight Diagnostics" on page 118 ) • Installing software drivers directly from the CD. With systems that [...]

Server software and configuration utilities 105 Configuration Replication Utility ConRep is shipped in the SmartStart Sc ripting Toolkit and is a program that works with RBSU to replicate hardware c onfiguration on ProLiant servers. This utility is run during State 0, Run Hardwa re Configuration Utility, when doing a scripted server deployment. Con[...]

106 HP ProLiant DL385 Server User Guide • Configuring memory options • Language selection For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website ( http://www.hp.com/servers/smartstart ). Using RBSU The first time you power up the server, the system prompts you to enter RBSU and[...]

Server software and configuration utilities 107 Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. By default, the auto-configuration proce ss configures the system for the[...]

108 HP ProLiant DL385 Server User Guide Array Configuration Utility ACU is a browser-based utility with the following features: • Runs as a local application or remote service • Supports online array capacity expans ion, logical drive extension, assignment of online spares, and RAID or stripe size migration • Suggests the optimum configurati [...]

Server software and configuration utilities 109 For more information regarding array co ntroller configuration, refer to the controller user guide. For more information regarding the defau lt configurations that ORCA uses, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD. HP ProLiant Essentials Rapid Deployment Pack The RD[...]

110 HP ProLiant DL385 Server User Guide 7. Enter the product ID and press the Enter key. 8. Press the Esc key to close the menu. 9. Press the Esc key to exit RBSU. 10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. Management tools List of tools: Automatic Server Recovery............................................[...]

Server software and configuration utilities 111 ROMPaq utility Flash ROM enables you to upgrade the firm ware (BIOS) with system or option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive and boot the system. The ROMPaq utility checks th e system and provides a choice (if more than one exists) of available ROM[...]

112 HP ProLiant DL385 Server User Guide Integrated Lights-Out technology The iLO subsystem is a standard component of selected ProLiant servers that provides server health and remote se rver manageability. The iLO subsystem includes an intelligent microprocessor, s ecure memory, and a dedicated network interface. This design makes iLO independe nt [...]

Server software and configuration utilities 113 The Erase Utility can be accessed from the Software and Drivers Download website ( http://www.hp.com/go/support ) or the Maintenance Utilities menu of the SmartStart CD ("SmartStart software" on page 103 ). StorageWorks library and tape tools HP StorageWorks L&TT provides functionality f[...]

114 HP ProLiant DL385 Server User Guide For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website ( http://www.hp.com/go/hpsim ). Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a 4-MB RO M that acts as two[...]

Server software and configuration utilities 115 1. Power down the server ("Powering down the server" on page 35 ). 2. Remove the access panel. 3. Set positions 1, 5, and 6 of the system maintenance switch to On. 4. Install the access panel ("Installing the access panel" on page 39 ). 5. Power up the server ("Powering up the[...]

116 HP ProLiant DL385 Server User Guide • The ROM-Based Diagnostic Utility provides a preboot method for quickly checking the validity of the three major sub-systems of the server (memory, CPU, and boot disk) needed to boot an operating system. For more information on the System Maintenance Menu, refer to the HP ROM- Based Setup Utility User Guid[...]

Server software and configuration utilities 117 5. Select Network , NIC and TCP/IP , press the Enter key, and type the appropriate information in the IP A ddress, Subnet Mask, and Gateway IP Address fields. 6. Save the changes. The iLO system auto matically resets to use the new setup when you exit iLO RBSU. USB support HP provides both standard US[...]

118 HP ProLiant DL385 Server User Guide Survey Utility Survey Utility, a feature within Insight Diagnostics, gathers critical hardware and software information on ProLiant servers. This utility supports operating systems th at may not be supported by the server. For operating systems supported by the server, refer to the HP website ( http://www.hp.[...]

Server software and configuration utilities 119 For more information or to download the utility, refer to the HP website ( http://www.hp.com/servers/diags ). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in t[...]

120 HP ProLiant DL385 Server User Guide Drivers The server includes new hardware that may not have driver support on all operating system installation media. If you are installing a SmartStart-supported operating system, use the SmartStart software (on page 103 ) and its Assisted Path feature to install the operating system and latest driver suppor[...]

Server software and configuration utilities 121 Operating system version support Refer to the operating system support matrix ( http://www.hp.com/go/supportos ). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hard ware and software changes on HP [...]

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123 Battery replacement If the server no longer automatically disp lays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer cont ains an internal lithium manganese dioxide, a vanadium pent oxide, or an alkaline battery pack.[...]

124 HP ProLiant DL385 Server User Guide 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. Afte r replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal[...]

125 Troubleshooting In this section Troubleshooting resources ...................................................................................................... .... 125 Server diagno stic steps ........................................................................................................ ....... 125 Important safety information .....[...]

126 HP ProLiant DL385 Server User Guide To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "S tart diagnosis flowchart (on page 132 )," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the dia gnostic steps in &q[...]

Troubleshooting 127 WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclos ure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce [...]

128 HP ProLiant DL385 Server User Guide WARNING: To reduce the risk of injury from electric shock, remove all power cords to comple tely disconnect power from the system. Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this e quipment. All troubleshooting and repair procedures are detailed to allow [...]

Troubleshooting 129 • Do not disable the power cord groundi ng plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to discon nect power to the equipment. • Do not route the power cord w[...]

130 HP ProLiant DL385 Server User Guide Preparing the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditioning, and humidity control. Refer to the server documentation for required environmental conditions. 2. Record any error messages displayed by the system. 3. Remove all diskettes an[...]

Troubleshooting 131 • What events preceded the failure? Afte r which steps does the problem occur? • What has been changed between the tim e the server was working and now? • Did you recently add or remove hardware or software? If so, did you remember to change the appropriate se ttings in the server setup utility, if necessary? • Has the s[...]

132 HP ProLiant DL385 Server User Guide • Check any interlock or interconnect LED s that may indicate a component is not connected properly. • If problems continue to occur, remove and reinstall each device, checking the connectors and sockets for be nt pins or other damage. Diagnostic steps To effectively troubleshoot a problem, HP recommends [...]

Troubleshooting 133 Item Refer to 3 "POST problems flowchart (on page 139 )" 4 "OS boot problems flowchart (on page 142 )" 5 "Server fault indications flowchart (on page 145 )"[...]

134 HP ProLiant DL385 Server User Guide General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fi x the problem, use the following flowchart. Item Refer to 1 "Symptom information (on page 130 )" 2 "Loose connection[...]

Troubleshooting 135[...]

136 HP ProLiant DL385 Server User Guide Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation[...]

Troubleshooting 137 Item Refer to 5 "Integrated Management Log ("Power- on problems flowchart" on page 136 )" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or o n the HP website ( http://www.hp.com/support ). 6 "Power source problems" in the HP ProLiant Servers Troubleshooting Guide l[...]

138 HP ProLiant DL385 Server User Guide[...]

Troubleshooting 139 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible Problems: • Improperly seated or faulty internal component • Faulty KVM device • Faulty video device Item Refer to 1 &quo[...]

140 HP ProLiant DL385 Server User Guide Item Refer to 7 • "Hardware problems" in the H P ProLiant Servers Troubleshooting Guide l ocated on the Documentation CD or on the HP website ( http://www.hp.com/support ). • Server maintenance and service gui de, located on the Documentation CD, or the HP website ( http://www.hp.com/products/se[...]

Troubleshooting 141[...]

142 HP ProLiant DL385 Server User Guide OS boot problems flowchart Symptoms: • Server does not boot a previously installed OS • Server does not boot SmartStart Possible Causes: • Corrupted OS • Hard drive subsystem problem Item Refer to 1 HP ROM-Based Setup Utility User Guide ( http://www.hp.com/servers/smartstart ) 2 "POST problems (&[...]

Troubleshooting 143 Item Refer to 7 • "Operating system pr oblems" in the HP ProLiant Servers Troubleshooting Guide l ocated on the Documentation CD or on the HP website ( http://www.hp.com/support ). • "Contacting HP technical support or an autho rized reseller" or in the HP ProLiant Servers Troubleshootin g Guide located o[...]

144 HP ProLiant DL385 Server User Guide[...]

Troubleshooting 145 Server fault indications flowchart Symptoms: • Server boots, but a fault event is repor ted by Insight Management Agents (on page 113 ) • Server boots, but the internal health LED or external health LED is red or amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.[...]

146 HP ProLiant DL385 Server User Guide Item Refer to 6 • "Hard Drive Problems" in the HP ProLi ant Servers Troubleshooting Guide l ocated on the Documentation CD or on the HP website ( http://www.hp.com/support ). • Server maintenance and service gui de, located on the Documentation CD, or the HP website ( http://www.hp.com/products/[...]

Troubleshooting 147[...]

148 HP ProLiant DL385 Server User Guide POST error messages and beep codes List of messages: Introduction to POST error messages ......................................................................................... 148 Introduction to PO ST error messages The error messages and codes in this section include all messages generated by ProLiant se[...]

Troubleshooting 149 Processor Reduced Power Mode Enabled in RBSU Description : Processors clocked down Action: If you select the reduced power mode in RBSU, the processor are displayed as their reduced speed during PO ST. This message indicates that the RBSU reduced power mode has been enabled and also indicates the maximum speed for the installed [...]

150 HP ProLiant DL385 Server User Guide Unsupported DIMM(s) found in system. - DIMM(s) may not be used Description : Unsupported memory types found in system. Action: Refer to the applicable server us er guide memory requirements and replace with supported DIMMs. Unsupported PCI Card Detected Remove PCI Card from Slot Audible Beeps : 2 short Possib[...]

Troubleshooting 151 WARNING - Resetting Corrupted NVRAM Description : This informational message disp lays when the ROM detects that NVRAM is corrupted. The default values are restored. This message does not display if a user has intentionally invalidated the configuration through RBSU b y erasing NVRAM. WARNING - Resetting Corrupted System Environ[...]

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153 Electrostatic discharge In this section Preventing electrostatic discharge ............................................................................................. . 153 Grounding methods to prevent electrostatic discharge ............................................................... 154 Preventing electrostatic discharge To prevent dama[...]

154 HP ProLiant DL385 Server User Guide Grounding methods to pr event electrostatic discharge Several methods are used for grounding . Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are fl[...]

155 Regulatory compliance notices In this section Federal Communications Commission notice ............................................................................ 155 Laser comp liance ........................................................................................................................ 158 Canadian notice (Avis Canadien) ...[...]

156 HP ProLiant DL385 Server User Guide Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harm ful interference when the equipment is operated in a commercial environment. This equ[...]

Regulatory compliance notices 157 Declaration of conformity for products marked with the FCC logo, United States only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this devic e may not cause harmful interference, and (2) this device must accept any interfere nce received, including int[...]

158 HP ProLiant DL385 Server User Guide Laser compliance This product may be provided with an op tical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit haz[...]

Regulatory compliance notices 159 Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Union regulatory notice This product complies with the following EU Directives: • Low Voltage Directive 73/23/EEC • EMC Directive 89/336/EEC Compliance with these directives implie [...]

160 HP ProLiant DL385 Server User Guide Japanese notice BSMI notice[...]

Regulatory compliance notices 161 Korean notice A&B Class A equipment Class B equipment Battery replacement notice WARNING: The computer cont ains an internal lithium manganese dioxide, a vanadium pent oxide, or an alkaline battery pack. A risk of fire and burns exi sts if the battery pack is not properly handled. To reduce the risk of personal[...]

162 HP ProLiant DL385 Server User Guide For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the reco[...]

163 Server specifications In this section Server specifications .......................................................................................................... ......... 163 Environmental specifications ................................................................................................... .. 164 Server specifications Dimensi[...]

164 HP ProLiant DL385 Server User Guide Environmental specifications Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -30 ° C to 50 ° C (-22 ° F to 122 ° F) Storage -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28 ° C (82.4 ° F) Relative humidity (noncondensing) ** Operating 10% to 90% Non-operat[...]

165 Technical support In this section Related documents .............................................................................................................. ........ 165 Before you contact HP .......................................................................................................... ...... 165 HP contact information .......[...]

166 HP ProLiant DL385 Server User Guide • In other locations, refer to the HP website ( http://www.hp.com ). For HP technical support: • In North America: – Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality im provement, calls may be recorded or monitored. – If you have pu[...]

167 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC battery-backed write cache CPU central processing unit DDR double data rate DIMM dual inline memory module ECC error checking and correcting[...]

168 HP ProLiant DL385 Server User Guide IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Management Log IPL initial program load IRQ interrupt request MPS multi-processor specification NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association NIC network interface controller N[...]

Acronyms and abbreviations 169 NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCI-X peripheral component interconnect extended PDU power distribution unit POST Power-On Self Test PPM Processor Power Module PSP ProLiant Support Pack PXE preboot eXecution environment RBSU ROM-Based Setup Utility RILOE II Remote Insight Lights-Out [...]

170 HP ProLiant DL385 Server User Guide SAS serial attached SCSI SATA serial ATA SDRAM synchronous dynamic RAM SIM Systems Insight Manager TMRA recommended ambient operating temperature UID unit identification USB universal serial bus WOL Wake-on LAN[...]

171 Index A access panel 39 additional information 165 ADU (Array Diagnostic Utility ) 118 Altiris Deployment Solu tion 109 Altiris eXpress Deploymen t Server 109 array confi guration 64 ASR (Autom atic Server Rec overy) 110, 167 authorized reseller 165 auto-configu ration pr ocess 106 Automatic Server Recov ery (ASR) 110, 167 Autorun M enu 10 3 B [...]

172 HP ProLiant DL385 Server User Guide G general diagno sis flowchart 134 grounding method s 154 grounding req uirements 49 H hard drive blanks 65 hard drive LEDs 24, 25, 26 hard drives 24 , 25, 64 hard drives, ad ding 66 hard drives, de termining stat us of 24 hard drives, installing 66, 68 hard drives, re moving 67 hardware optio ns 57 hardware [...]

Index 173 phone numbe rs 165 POST error messag es 148, 149, 150, 151 POST problem s flowchart 139 power but ton cabl ing 100 power butto n/LED system connecto r 19 power connectors, inte rnal 19 power cor d 128 power distri bution unit 49 Power On/Standby butto n 35, 100 power req uirements 48 power sup ply blank 68 powerin g up 35, 106 PPM failure[...]

174 HP ProLiant DL385 Server User Guide U updating the system ROM 114 USB connect ors 98 USB devices 98 USB suppo rt 117 utilities 103, 105, 108, 110, 111, 112, 113, 116, 118 utilities, deployment 104, 105, 109 V ventilation 46 W warnings 128 website, HP 165[...]