HP (Hewlett-Packard) DMXTM 400/430 manual

DMX  400/430 Operator’s Manual[...]

HP PCL- 4, and HP Laser Jet II are Trademarks of Hewlett Packard Corporation. CG Triumvirate is a trademark of Agfa Corporation. CG Times, based upon Times New Roman under license from The Monotype Corporation. plc, is a product of Agfa Corporation. DMX, SEAQ, and PC Batch are trademarks of Datamax Barcode Products Corporation. As an Energy Star Pa[...]

Agency Compliance and Approvals: UL: UL1950 Information Technology Equipment CSA: C22.2 No. 950-M89 TUV: EN60950 VDE: Class B Vfg. 243/1991 1. Nur für Gebrauch innerhalb eines Gebäudes geeignet. 2. Bei Gefahr, Kabel aus der Steckdose herausziehen 3. Falls kein Kabel mitgeliefert wurde, bitte Folgendes bei der Anschaffung eines Kabels beachten: F?[...]

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Important Safety Instructions Your Barcode Printer has been designed to give you many years of safe, reliable service. As with all electrical equipment, there are a few basic precautions you should take to avoid getting hurt or damaging the Printer. • Carefully read the installation and operating instructions provided with your Printer. • Read [...]

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i ♦ Contents ♦ Getting Started 1.0 Introduction ......................................................... 1 1.1 Unpacking and Inspection .................................... 1 1.2 Supplies Necessary to Print .................................. 2 1.3 Location of Parts on your Printer ......................... 2 1.4 Tear-off Assembly Installation [...]

ii 3.6 Quick Reference Listing ..................................... 51 3.6.1 Create/Modify Label Commands .......... 51 3.6.2 Print Parameters (ALT-P) ...................... 52 3.6.3 Special Keys ......................................... 52 ♦ Printing Labels 4.0 Introduction ........................................................ 53 4.1 Program[...]

iii ♦ Appendix A ASCII Control Code Chart ........................................ A-1 ♦ Appendix B Switch Settings and Cable Interfacing ....................... B-1 ♦ Appendix C Available Fonts and Barcodes ................................... C-1 ♦ Appendix D Error Codes .............................................................. D-1 ?[...]

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DMX 400/430 Operator’s Manual 1 ♦ Getting Started 1.0 Introduction The DMX  400/430 Label Printer, hereafter referred to as the "Printer", incorporates high-performance/low cost direct thermal and optional thermal-transfer label printing capabilities. The combination of powerful capabilities, easy-to-use features, a contemporary lo[...]

Getting Started 2 DMX 400/430 Operator’s Manual[...]

Getting Started DMX 400/430 Operator’s Manual 3 1.2 Supplies Necessary to Print Labels In order for the Printer to generate labels you will need the necessary software and media. There are many different types of media and software packages available, therefore it is a good idea to contact your local reseller on which software and media is best s[...]

Getting Started 4 DMX 400/430 Operator’s Manual Figure 1- 2 Rear View Figure 1- 3 Mechanism Detail[...]

Getting Started DMX 400/430 Operator’s Manual 5 1.4 Tear-off Assembly Installation 1. Open the cover. 2. Disengage the Printhead by rotating the Head-Lift Lever counter-clockwise to the ‘up’ position. 3. Fit the Tear-off Assembly to th e slots below the drive roller and push it down until it snaps into place. 4. Engage the Printhead by rotati[...]

Getting Started 6 DMX 400/430 Operator’s Manual 1.5 Using the Printer’s C ontrol Panel The Printer has three operator-accessible buttons, three indicator lights (LEDs), one switch and one POT, (see Figure 1-5). A brief description of the buttons, lights, switch and POT are listed in this section. Figure 1- 5 Buttons and Lights Power Light: The [...]

Getting Started DMX 400/430 Operator’s Manual 7 Pause Button: This button allows the operator to stop printing a run of labels and then complete the job by pressing the button again. Activation of the button will: • Stop the print mechanism when the label printing is complete. • Turn on the pause light. • Stop the label counter, but maintai[...]

Getting Started 8 DMX 400/430 Operator’s Manual Paper/Ribbon This light is activated when: Light: • No label and/or ribbon is detected. • The Internal Rewinder (if installed) is not rotating, (i.e., maximum rewind capacity has been reached). Ribbon For direct-thermal printing, (no ribbon), slide the Switch: switch t o the ‘off’ position. [...]

Getting Started DMX 400/430 Operator’s Manual 9 1.6 Using Print Media Installation The Printer is designed for easy label stock and ribbon installation. A diagram located under the cover of the Printer shows the feed path for print media. Simply lift the cover of the Printer from the right-hand side for installation instructions. Figure 1- 6 Labe[...]

Getting Started 10 DMX 400/430 Operator’s Manual 1.6.1 Label Loading Instructions 1. Disengage the Printhead by rotating the Head-Lift Lever counter-clockwise to the ‘up’ position. 2. Slide the Media Guide to the outer edge and rotate it to the ‘down’ position. 3. Slide the Retainer to the outer edge of the Supply Mount. 4. Place the labe[...]

Getting Started DMX 400/430 Operator’s Manual 11 1.6.2 Adjusting Printhead Pressure 1. Diseng age the printhead by rotating the Head-Lift Lever counter-clockwise to the ‘up’ position. 2. Extend the Media Width Adjustment Cam outward from its mounting bracket until the notch on the cam clears the notch on the mounting bracket. 3. With the cam [...]

Getting Started 12 DMX 400/430 Operator’s Manual If the media is not being sensed, try adjusting the label sensor position by turning the adjustment knob for the movable sensor. The gauge behind and below the Printhead can be viewed for making this adjustment. If the label’s edge is not detected within 12" (305 mm) of feeding, the Printer [...]

Getting Started DMX 400/430 Operator’s Manual 13 1.7 Ribbon Loading In thermal-transfer mode, ribbons must be attached to the Take-up Hub. The ribbon can be wound directly on to the hub and held with a clasp, or a used ribbon core can be placed on the hub. 1.7.1 Ribbon Loading Instructions 1. Disengage the Printhead by rotating the Head-Lift Leve[...]

Getting Started 14 DMX 400/430 Operator’s Manual 1.8 Using the Printer’s Options 1.8.1 Available Modules The Printer uses Memory modules to expand its built-in capabilities, primarily for the use of storing graphic images and bitmaps of smooth fonts. The Printer has one module slot located on the left side for use with memory module memory cart[...]

Getting Started DMX 400/430 Operator’s Manual 15 256K Flash EEPROM Module Flash EEPROM modules provide the same features of RAM modules with the added benefit of virtually permanent storage. A write protect button on the Flash EEPROM module can protect data stored on the cartridge from being overwritten or erased. 1.8.2 Cutter The Printer can be [...]

DMX 400/430 Operator’s Manual 16 ♦ Setting Up Your Printer 2.0 Checking Voltage Selection The standard Printer is configured for 115 VAC ± 10% single- phase 50/60 Hz with a properly-grounded outlet. A small sticker next to the power cord connection indicates the power requirements. For international markets, there is a 230 VAC version availabl[...]

Setting Up Your Printer DMX 400/430 Operator’s Manual 17 If a label’s edge is not detected within 12" (305 mm) of stock, the Printer will stop feeding labels, (if this occurs, refer to Section 1.6 and reload the media). If a label edge is detected, the Printer will begin to print the Self-Test pattern , see Figure 2-1 or 2-2 (depending on [...]

Setting Up Your Printer 18 DMX 400/430 Operator’s Manual TUE JANUARY 25, 1997 Ø9:29 Ø25 VER: DCØ1 - Ø1.Ø1 12/25/93 ROM CHECKSUM U12 56B2 47-2Ø25-Ø1A ROM CHECKSUM U8 1Ø26 47-2Ø26-Ø1A SYSTEM RAM CHECKS GOOD SERIAL PORT BAUD RATE IS 96ØØ TRANSFER SWITCH I S ON SETUP SW- A 1 2 3 4 5 6 7 8 OFF OFF OFF OFF OFF OFF OFF OFF SETUP SW- B 1 2 3 [...]

Setting Up Your Printer DMX 400/430 Operator’s Manual 19 2.2 Interfacing to the Printer Depending on your application, the Printer can be set up in different ways. Table 2-1 lists the interface cables that should be used for each situation. If your application is not listed below, refer to Appendix E which contains interface cable information nec[...]

Setting Up Your Printer 20 DMX 400/430 Operator’s Manual For connection to most host systems, Xon/Xoff handshaking reduces the number of wires necessary in the interface cable. For interfacing RS-422 devices, the Xon/Xoff handshake is the only appropriate method. 2.3 Sample Installations In this section, four typical installations are reviewed, C[...]

Setting Up Your Printer DMX 400/430 Operator’s Manual 21 If your Printer is controlled by a third-party software package, please refer to the operator’s manual supplied with the software package for operating instructions. For detailed explanations of the Printer’s commands and label format structure, refer to the Programmer's Manual. A [...]

Setting Up Your Printer 22 DMX 400/430 Operator’s Manual To connect the Printer to EBCDIC devices, or devices with any other data encoding standard, a protocol converter must be used. A protocol converter translates the bit patterns of one standard to the bit patterns of another standard. Some protocol converters are also interface converters, co[...]

Setting Up Your Printer DMX 400/430 Operator’s Manual 23 2.4.1 Setting the Baud Rate For all modes of operation, you must set the baud rate of the interface. On the back of the Printer, you will find a single eight- position DIP Switch, positions 1, 2, and 3 control the setting of the baud rate. The following table provides the position of the th[...]

Setting Up Your Printer 24 DMX 400/430 Operator’s Manual 2.4.2 Other Switches Switch SW-5 : Controls the label edge offset, when the switch is on, the label edge offset will default to 0250. When the switch is off, the label edge offset will default to 0220. Prodigy-compatible switch. Switch SW-6: Present Sensor Option. When the Present Sensor op[...]

Setting Up Your Printer DMX 400/430 Operator’s Manual 25[...]

DMX 400/430 Operator’s Manual 26 ♦ Creating Labels Using Internal Batch Software 3.0 Introduction The Printer can be used in any one of three different operating modes: RS-232C to a host computer; a PC with a compatible software package or ; LINK MC2 CRT with Internal Batch Software. This chapter focuses on the Printer's internal labeling [...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 27 3.1 The Printer Used With a LINK CRT The following steps are required before you can begin to format and print labels with the Printer. 1. Connect Cables Verify that the LINK CRT and the Printer’s main power switches are ‘off’. Connect the LINK CRT terminal to t[...]

Creating Labels Using Internal Batch Software 28 DMX 400/430 Operator’s Manual Function Settings Function Settings Handshake: none F1 CTRL W Mode: FDX F2 CTRL X Data Bits: 8 F3 CTRL Y Stop Bits: 1 F4 CTRL Z Parity: none F5 ALT S Baud Rate: 9600 F6 ALT P Keys: US F7 ALT I Blk End: US/CR F8 ALT X Auto NL: on F9 ALT F CR: CR Compatible: LINK MC 2 Ta[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 29 To format the module hit "I" and the following screen will appear: MODULE MEMORY TEST AND FORMAT WARNING !! MODULE DATA WILL BE LOST !! PLUG IN MODULE. PRESS ENTER (Esc TO CANCEL) Hit "Enter" to begin formatting the module, the following screen wil[...]

Creating Labels Using Internal Batch Software 30 DMX 400/430 Operator’s Manual 3.2 Formatting and Printing Labels Formatting labels is designed to be a 3-process procedure that involves the following steps: • Selecting an operating screen. • Specifying where on the label to place text and/or barcodes. • Printing the actual labels. Available[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 31 F1 or Esc : Toggles between the print and create/modify label screens. F1 can be used only in the label name position of the create/modify or print screens. F2 (list) : Displays a library listing of every label format and/or graphic image loaded in the current memory [...]

Creating Labels Using Internal Batch Software 32 DMX 400/430 Operator’s Manual F5 and ALT-S : Calls up the system maintenance screen. All system maintenance functions are described in Section 3.5. F6 and ALT-P : While in the far left position of the create/modify label screen or the sample: position of the print label screen, press ALT-P to bring[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 33 Description Default Range Heat Factor 10 0 to 20 Print Speed G C-G Slew Speed K C-K Dot Pattern Wide 1 1 or 2 Dot Pattern High 1 1 to 3 Label Advance (Back Feed) 220 Form Edge Offset + 20 Form Edge Offset 220 050 to 999 Row Offset 000 000 to 999 Column Offset 000 000 [...]

Creating Labels Using Internal Batch Software 34 DMX 400/430 Operator’s Manual F8 and ALT-X : May be pressed while the cursor is located at the ROT field of the create/modify label screen. It will cause the print screen to show a pre-set quantity of 1 for the purposes of printing a test label. F9 and ALT-F : Feeds one label at a time from the pri[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 35 3.3 Create/Modify Label Screen This section describes how to create a new label. Before beginning, a good tool to have on hand is a ruler marked in tenths of an inch because all the label format print positions are specified in tenths and hundredths of an inch. The pr[...]

Creating Labels Using Internal Batch Software 36 DMX 400/430 Operator’s Manual 2. The software’s two operating screens are create/modify label and print label. All data is entered into fields. A field is a set of information such as a product name, address, bar code, number, etc., that is specified on individual lines on the CRT screen. Because[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 37 Figure 3- 4 Sample Label Format[...]

Creating Labels Using Internal Batch Software 38 DMX 400/430 Operator’s Manual 3. Enter an alphanumeric name of up to 16 characters for this label, followed by the return key. The message "New Label Format?" appears, answer Y or N. If yes, the cursor moves to the ROT position. If the cursor does not move past the new label format positi[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 39 • A bar code, followed by the return key. Choices are uppercase A through R, except for P (Postnet). For bar codes that include the human-readable interpretation line, or lowercase a through r for bar codes without human-readable lines, see Appendix C for examples o[...]

Creating Labels Using Internal Batch Software 40 DMX 400/430 Operator’s Manual 6. The XW and XH positions are used to magnify widths and heights of fonts, and to change the wide/narrow ratio of bar codes. • If you wish to magnify the width of a font, valid responses are 1 through 9 and A through O. The default value is 1 for fonts. • If you w[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 41 8. In the BH position, a 3-digit number defines the printed bar height for the field or defines a smooth font. • For UPC/EAN bar codes, the default value is 0.80" (20 mm). For all other bar code fields, the default value is 0.40" (10 mm). For all alphanume[...]

Creating Labels Using Internal Batch Software 42 DMX 400/430 Operator’s Manual 9. The 4-digit Row Field tells the Printer "how far up" on the label to print the data. The default value is 00.00 and the maximum number cannot exceed the maximum label length set in the print parameters window. Use the bottom left corner as the starting poi[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 43 11. The type position tells the Printer how the data/prompt position is to be used. There are six options. • The most common type is ‘D’ for data, this tells the Printer that fixed data will be entered in this field. In other words, any alpha and/or numeric char[...]

Creating Labels Using Internal Batch Software 44 DMX 400/430 Operator’s Manual If any of these symbols are entered in the type position, the printing will either increment or decrement numbers or letters in the label position specified earlier in this field. Information entered in the data/prompt field in the next step will tell the Printer the i[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 45 Some of the data will need to be re-entered. Use the DEL key, home key or arrow keys to change any information. If the Printer does not allow you to enter as many characters as you need, try backing up with the arrow keys and change the font size. For special font X, [...]

Creating Labels Using Internal Batch Software 46 DMX 400/430 Operator’s Manual For special font Y, enter the name of the graphic image you want to call from the memory module for printing at this field position. You can enter up to 16 uppercase characters. • Enter the desired prompt information. The field allows up to 44 characters to be entere[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 47 • For repeat fields, enter the data in the data/prompt field just as if the field were a type D Field. Place a ^ character in the data string at the place you wish to insert the data from the previous field into this field. • For the time and date to be printed on[...]

Creating Labels Using Internal Batch Software 48 DMX 400/430 Operator’s Manual In the following example the proper matching characters are sent to the Printer that request the day of week and date to be printed. This command causes the Printer to enter date formatting mode. Spaces and punctuation appear as shown in the example. Sample: BCD GHI PQ[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 49 3.4 Print Label Screen The print label screen is used to print labels that have been formatted and/or modified in the create/modify label screen. From the create/modify label screen, press the F1 key to toggle to the print label screen . The screen should look like th[...]

Creating Labels Using Internal Batch Software 50 DMX 400/430 Operator’s Manual 4. In the sample position, there are two choices: a. Print a sample label to check data placement by pressing the Y key for yes. A sample label will print and the cursor will return to the sample position. At this point, you can proceed to step b or you can stop the ru[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 51 3.5 System Maintenance Screen The third screen, system maintenance, is used to format and copy memory modules, print test labels, and perform several other maintenance functions. To access the screen in the label name position of the create/modify label screen or prin[...]

Creating Labels Using Internal Batch Software 52 DMX 400/430 Operator’s Manual Copy Module : Copies graphic images and/or label formats from one memory module to another. Be certain that the write protect switch is ‘on’ for the source module and ‘off’ for the destination module. Metric: Each time the number 3 is pressed, the screen will t[...]

Creating Labels Using Internal Batach Software DMX 400/430 Operator’s Manual 53 3.6 Quick Reference Listing The following pages list the valid commands for the Printer's Internal Batch Labeling Software Program. 3.6.1 Create/Modify Label Commands Command Valid Inputs ROT 1,2,3 and 4 FNT Fonts: 0 through 8, smooth font 9 Human Readable Bar Co[...]

Creating Labels Using Internal Batch Software 54 DMX 400/430 Operator’s Manual 3.6.2 Print Parameters (ALT-P) Description Default Range Heat Factor 10 0 to 20 Print Speed DMX400 DMX 430 G G C-G C-K Slew Speed DMX 400 DMX 430 K K C-N C-K Dot Pattern Wide 1 1 or 2 Dot Pattern High 1 1 to 3 Form Edge Offset 220 050 to 999 Form Advance (Back Feed) 22[...]

DMX 400/430 Operator’s Manual 55 ♦ Printing Labels 4.0 Introduction Labels can be generated using RS-232C or parallel communications to a host computer or a PC with a compatible labeling software package. This chapter explains some of the basic programming commands that are required when writing programs to generate label formats. A programmer&[...]

Printing Labels 56 DMX 400/430 Operator’s Manual When the Printer receives an Immediate Command it will cease whatever it is doing and perform that command. Commands of all types must be in this sequence: 1. Attention Getter 2. Command Character 3. Parameters that must be entered by the user (if any). Command Character Must Enter Parameters Print[...]

Printing Labels DMX 400/430 Operator’s Manual 57 The System-Level Commands are used to create formats, load and store graphic information, and control the Printer. Table 4-3 provides a brief description and format of each System-Level Command Character. Char Description Format A Set time and date Format: A wmmddyyyyhhMMjjj 16 digits total. w mm d[...]

Printing Labels 58 DMX 400/430 Operator’s Manual Char Description Format m Set metric flag, enter metric mode All references set to metric until reset n Clear metric flag, return to inch mode All references set to inch mode O Form edge offset (start of print position) O nnnn = 4 digits, in/100 or mm/10 o Cycle cutter P Enter character dump mode p[...]

Printing Labels DMX 400/430 Operator’s Manual 59 A STX L Command switches the Printer from the System Level to the Label-Formatting Mode. All command characters after STX L are interpreted as Label-Formatting Commands until the Label- Formatting Mode is terminated with the Command Character E. All Label -Formatting Commands are terminated with he[...]

Printing Labels 60 DMX 400/430 Operator’s Manual CC Description Format X Terminate label formatting mode z or Z Zero ( 0 ) conversion to "O" eliminates slash (/) + Make last field entered increment numeric + pii Make last entered field incrementing p = Zero fill character ii = Data added to field - Make last field entered decrement nume[...]

Printing Labels DMX 400/430 Operator’s Manual 61 The commands used for bit mapped font loading are usually generated by font-creation software. However, the Assign Font ID Number command must be sent to the Printer before the font file. Font-Loading Commands are listed in Table 4-6. CC P PR Description *c###D N N Assign Font ID Number ### = ID Nu[...]

Printing Labels 62 DMX 400/430 Operator’s Manual The example shown below prints out a Code 3 of 9 bar code with a wide to narrow bar ratio of 3:1 and can be used to print any of the bar codes shown in Appendix C by altering the example's fields. <STX>L<CR> D11<CR> 1A93040001501000123456789<CR> 121100000000100Barcode A[...]

DMX 400/430 Operator’s Manual 63 ♦ Troubleshooting 5.0 Introduction This chapter provides general guidelines to help maintain the print quality when using media other than the recommended 5 mil stock. It also provides basic ideas to help identify common installation and communication interfacing problems. If there is any doubt about your abilit[...]

Troubleshooting 64 DMX 400/430 Operator’s Manual 5.1 Controlling Print Quality The Printer provides maximum flexibility by offering both direct- thermal and thermal-transfer printing capabilities. To support these printing options, the Printer has a flexible set of printing controls. The amount of heat applied to the Printhead and the location of[...]

Troubleshooting DMX 400/430 Operator’s Manual 65 5.2 Aligning the Printhead Components used for Printhead alignment are illustrated in Figure 5-1. Figure 5- 1 Printhead Alignment 5.2.1 Direct-Thermal Stock For best results when using direct-thermal label stock, turn the head adjustment screws 1/4 turn clockwise to move the Printhead 0.006" ([...]

Troubleshooting 66 DMX 400/430 Operator’s Manual 5.2.3 Mechanical Adjustments The Printhead is precisely positioned on mount plate locating pins that are adjusted at the factory. Once adjusted, the locating pins will ensure correct alignment of all future replacement heads. It should not be necessary to realign each new Printhead; however, an ali[...]

Troubleshooting DMX 400/430 Operator’s Manual 67 5.3 Printhead Alignment Procedure Depending on the degree of alignment necessary to your Printhead, one or perhaps all of the steps mentioned below may need to be completed. 5.3.1 Label Stock Tracking Adjustment To ensure that the stock feeds straight use a full roll of 4" (102 mm) or 4.25&quo[...]

Troubleshooting 68 DMX 400/430 Operator’s Manual 2. To adjust the Ribbon Shield (see Figure 5-2), temporarily move the ribbon and loosen the screw located on the left end of the Head-Support Plate, (do not remove the screw). This end of the shield can be adjusted up or down in order to even out the ribbon tension across the full width of the ribb[...]

Troubleshooting DMX 400/430 Operator’s Manual 69 5.3.3 Fine Printhead Alignment Print a few rotated bars and inspect the print quality. With a 1/16" (1.59 mm) hex key, turn the left and right head- adjustment screws counter-clockwise approximately 1/4 − 1/2 turn until the desired print quality is achieved. Finally, turn the left head-adjus[...]

Troubleshooting 70 DMX 400/430 Operator’s Manual Figure 5- 2 Printhead Mount Assembly 5.5 Troubleshooting Occasionally, situations occur that require some troubleshooting skill. Possible problem situations and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips helpful. After the[...]

Troubleshooting DMX 400/430 Operator’s Manual 71 Unacceptable print quality • The Printhead may be dirty, clean the Printhead, (see Section 6.1). • The Printhead temperature is too high. Use your application software control to adjust the burn time and/or heat setting. • Incorrect ribbon/paper combination being used. Be sure to use the corr[...]

Troubleshooting 72 DMX 400/430 Operator’s Manual The ribbon does not advance • The ribbon is installed incorrectly. Make sure that the dull side (side with ink) is facing the paper. • A bad ribbon/paper combination is resulting in an insufficient amount of friction between paper and ribbon. Ensure that the correct type of ribbon is being used[...]

Troubleshooting DMX 400/430 Operator’s Manual 73 Printer fails to turn on • A fuse may be blown, call for service. • Faulty AC cord. • A bad power switch may exist on the Printer, call for service. • A faulty AC wall outlet. Label advances 1-2 inches before a fault indication • The ribbon is installed incorrectly. Make sure that the dul[...]

Troubleshooting 74 DMX 400/430 Operator’s Manual[...]

DMX 400/430 Operator’s Manual 75 ♦ Maintenance 6.0 Cleaning the Printer Interior and Exterior • Interior During normal operation dust particles from label stock can build up inside the Printer. To prevent build-up, use a soft bristle brush or vacuum cleaner as needed. • Exterior The exterior surface can be cleaned using a general purpose cl[...]

Maintenance 76 DMX 400/430 Operator’s Manual 6.1 Cleaning the Printhead The Printhead should be cleaned on an ‘as needed’ basis. To determine when to clean the Printhead look for characters or bar codes that appear light or faded, or labels that contain spots or light streaks. Once you notice these signs follow the steps below to clean the Pr[...]

DMX 400/430 Operator’s Manual A- 1 Appendix A ASCII Control Code Chart Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex NUL 0 00 32 20 @ 64 40 ` 96 60 SOH 1 01 ! 33 21 A 65 41 a 97 61 STX 2 02 Ò 34 22 B 66 42 b 98 62 EXT 3 03 # 35 23 C 67 43 c 99 63 EOT 4 04 $ 36 24 D 68 44 d 100 64 ENQ 5 05 % 37 25 E 69 45 e 101 65 ACK 6 06 & 38 26 F 70 [...]

ASCII Control Chart A-2 DMX 400/430 Operator’s Manual Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex Ç 128 80 á 160 A0 192 C0 Ó 224 E0 ü 129 81 í 161 A1 193 C1 ß 225 E1 é 130 82 ó 162 A2 194 C2 Ô 226 E2 â 131 83 ú 163 A3 195 C3 Ò 227 E3 ä 132 84 ñ 164 A4 196 C4 õ 228 E4 à 133 85 Ñ 165 A5 197 C5 Õ 229 E5 å 134 86 ª 166 A6 [...]

DMX400/430 Operator’s Manual B- 1 Appendix B Switch Settings and Cable Interfacing Baud 9600 4800 2400 1200 600 300 9600 Test SW-1 off off off off on on on SW-2 off off on on off off on SW-3 off on off on off on on Table B-1 Baud Rate SW-4 Data Bits Parity Stop Bits on 7 None 2 off 8 None 1 Table B-2 Word Length SW-5 Prodigy Compatible On Prodigy[...]

Switch Settings and Cable Interfacing B- 2 DMX400/430 Operator’s Manual Printer Cabling and Interfacing: When the Printer receives data from any host system, it will not properly function with an incorrectly wired cable. Proper wiring diagrams can be found in Appendix E. Table B-1 contains a list of the signals that if correctly wired to the host[...]

DMX400/430 Operator’s Manual C- 1 Appendix C Available Fonts and Barcodes All character fonts and barcodes available with the Printer are described in this section. Each font and barcode has a name associated with it for use in programming. Human-readable fonts have numeric names while barcode fonts have alpha names. Uppercase alpha names will pr[...]

Available Fonts and Barcodes C- 2 DMX400/430 Operator’s Manual Font Valid ASCII Characters 0 32-127 1 32-168, 171, 172, 225 2 32-168, 171, 172, 225 3 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157, 165, 168, 225 4 32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157, 165, 168, 225 5 32, 35-38, 40-58, 65-90, 128, 142-144,[...]

Available Fonts and Barcodes DMX400/430 Operator’s Manual C- 3 Font 0 96-character alphanumeric, upper and lower case. Font 1 145-character upper and lower case alphanumeric w/ descenders and ascenders. Font 2 138-character alphanumeric, upper and lower case. Font 3 62-character alphanumeric, uppercase. Font 4 62-character alphanumeric, uppercase[...]

Available Fonts and Barcodes C- 4 DMX400/430 Operator’s Manual Font 6 62-character alphanumeric, uppercase. Font 7 OCR-A, size I. Font 8 OCR-B, size III.[...]

Available Fonts and Barcodes DMX400/430 Operator’s Manual C- 5 Font 9. Internal Triumvirate font. Point sizes are selected by the number in the bar code height field. Fonts 4 and 5 are only available on the 430.[...]

Available Fonts and Barcodes C- 6 DMX400/430 Operator’s Manual Barcodes Font Length Cksum Valid ASCII Characters Bar widths A Varies No 32, 36, 37, 42, 43, 45-57, 65- 90 2:1 - 3:1 B 11 Yes 48-57 Numeric only. Option V used in the 6th & 7th position 2:1 - 4:1 C 6 Yes 48-57 Numeric only 2:1 - 4:1 D Varies No 48-57 Numeric only 2:1 - 3:1 E Varie[...]

Available Fonts and Barcodes DMX400/430 Operator’s Manual C- 7 Barcode A Code 3 of 9 Barcode B UPC-A Barcode C UPC-E Barcode D Interleaved 2 of 5 Barcode E Code 128 Barcode F EAN-13 Barcode G EAN-8 Barcode H Health Industry Barcode (HBIC)[...]

Available Fonts and Barcodes C- 8 DMX400/430 Operator’s Manual Barcode I Codabar Barcode J Interleaved 2 of 5 w/modulo 10 checksum Barcode K Plessey Barcode L Interleaved 2 of 5 w/modulo 10 checksum and shipping bearer bars Barcode M 2 Digit UPC addendum Barcode N 5 Digit UPC addendum Barcode O Code 93 Barcode p Postnet[...]

Available Fonts and Barcodes DMX400/430 Operator’s Manual C- 9 Barcode Q UCC/EAN Code 128 Barcode R UCC/EAN Code 128 KMART NON EDI Barcode S. UCC/EAN Code 128 Random Weight Barcode T. Telepen Barcode u. UPS MaxiCode Barcode z. PDF-417[...]

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DMX400/430 Operator’s Manual D- 1 Appendix D Error Codes The error codes that may be transmitted by the Printer are described here. Lowercase "c" The Printer received a data byte from the host that contains a framing error due to noise. Lowercase "v" Input buffer overflow. Uppercase "I" An invalid command sequence wa[...]

D- 2 DMX400/430 Operator’s Manual[...]

DMX400/430 Operator’s Manual E- 1 Appendix E Cable Listings Part Number Description 556000 Printer to CRT Terminal (DB25P) RS-232 556001 Printer to PC 9 Pin (DB9S) RS-232 556002 Printer to PC 25 Pin (DB25S) RS-232 899516 Printer to PC Parallel Port (DB25P) Table E- 1 Printer Interface Cables Pin Description 1 Chassis Ground Shield 2 TXD (RS-232) [...]

Cable Listings E- 2 DMX400/430 Operator’s Manual STRAIGHT CABLE ( MXM) Figure E- 1 Null Modem Cable (MXM) Note: Cable is used for typical connection to other DCE equipment with Xon/Xoff flow control. STRAIGHT CABLE (MM) Figure E- 2 Straight Cable (MM) Note: Cable is used for typical connection to other DCE equipment with Xon/Xoff flow control.[...]

Cable Listings DMX400/430 Operator’s Manual E- 3 PC (DB25P) TO DMX 400/430 Figure E- 3 PC (DB25P) to Printer Note: Cable is used for connection to a PC compatible with DB25P communication ports. Flow control is either Xon/Xoff or CTS/DTR. PC (DB9P) TO 400/430 Figure E- 4 PC (DB9P) to Printer Note: Cable is used for connection to a PC compatible w[...]

Cable Listings E- 4 DMX400/430 Operator’s Manual • Parallel to Serial Adapter (Part Number: 899516) If the Printer is being set up for parallel to serial communications a special Parallel to Serial Interface Adapter is needed, (Figure E-5). The Parallel to Serial Interface Adapter is designed specifically for use with your Label Printers. The a[...]

DMX400/430 Operator’s Manual F- 1 Appendix F Specifications Printing Type: Direct thermal or thermal transfer Resolution: DMX 400 : 203 dots per inch (8 dots/mm) DMX 430 : 289.56 dots per inch (11.4 dots/mm) Print Speed : DMX 400: 2.0 − 4.0" (51 mm − 102 mm) per second DMX 430 : 2.0 − 6.0" (51 mm − 152 mm) per second Barcode Mod[...]

Specifications F- 2 DMX400/430 Operator’s Manual Maximum Print Length: 400 : 16" (406mm) with standard RAM; 28" (711mm) and 512K RAM Memory Module. 430: 16" (406mm) with standard RAM ; 22" (559mm) and 512K RAM Memory Module. Maximum Fields Per Label: 400 : 200; 5K data pe r label maximum 430: 400; 10K data per label maximum Mi[...]

Specifications DMX400/430 Operator’s Manual F- 3 Fonts Resident Fonts : Nine alphanumer ic fonts from 0.035"H (0.9mm) to 0.64"H (16mm) including OCR-A, OCR-B; CG Triumvirate smooth font (size and character set III) and a CG Triumvirate smooth font (10 point sizes 400and 12-point sizes 430). Optional Fonts : • Proportional and monospac[...]

Specifications F- 4 DMX400/430 Operator’s Manual Environmental Temperature Range : • Operating: 40°F − 100°F 4°C − 38°C • Storage: 32°F − 120°F 0°C − 49°C Humidity: 10% to 95% non-condensing Ventilation: Free air movement Dust: Non-conducting, non-corrosive Electromagnetic Radiation: Moderate RF fields can be tolerated Groundi[...]

Specifications DMX400/430 Operator’s Manual F- 5 Media Width: 0.75" (19mm) to 4.65" (118mm), 4.25 recommended Length: 0.50" (1 3mm) to 10.0" (254mm) Prodigy Plus 152 : 0.50" (13mm) to 18" (457mm) Thickness: 0.0025" (0.0635mm) to 0.0100" (0.254mm) Type: Roll-fed, die-cut continuous or fan-folded labels, tags[...]

Specifications F- 6 DMX400/430 Operator’s Manual Label Material : Thermal transfer plain-coated papers, vin yl, Mylar, metalized paper, nonwoven fabric, fine woven fabric, thermal-visible light scalable paper, infrared scalable paper, thermal ticket/tag stock, thermally sensitive plastic stock. Thermal -Transfer Ribbons : Standard widths are 25mm[...]

Specifications DMX400/430 Operator’s Manual F- 7 Label/Tag Media Specifications: Figure F- 1 Media Specifications Description MAX* MIN* A Label width 4.650 0.750 B Backing width 4.650 0.750 C Gap between labels 99.99 0.100 D Label length 99.99 0.500 E Backing thickness 0.005 0.0023 F Label thickness 0.005 0.0023 G Width of sensor opening 0.500 0.[...]

Specifications F- 8 DMX400/430 Operator’s Manual Lists of Approved Media For a current list of approved media for use in this Printer , please contact your customer support representative. Indicators and Switches Indicator Lights : Power, Paper/Ribbon, Pause Switches: Power, Pause, Feed, Stop/Cancel, Thermal/Thermal Transfer , Rear communications[...]

DMX400/430 Operator’s Manual G- 1 ♦ Appendix G Warranty Information DMX 400/430 Printer Datamax warrants to Purchaser that under normal use and service, the DMX 400/430, (with the exception of the thermal Printhead) purchased hereunder shall be free from defects in material and workmanship for a period of (365) days from the date of shipment by[...]

Warranty Information G- 2 DMX400/430 Operator’s Manual Warranty Service Procedures If a defect should occur during the warranty period, the defective unit shall be returned, freight and insurance prepaid, in the original shipping containers, to Datamax at: 4724 Parkway Commerce Blvd., Orlando, Florida, 32808. A Return Material Authorization (RMA)[...]

Warranty Information DMX400/430 Operator’s Manual G- 3 Limitation of Liability In no event shall Datamax be liable to the purchaser for any indirect, special or consequential damages or lost profits arising out of or relating to Datamax’s products, or the performance or a breach thereof, even if Datamax has been advised of the possibility there[...]

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