HP (Hewlett-Packard) DV9000 manual

Mainten ance and Ser vice Gu id e HP P a v ili on d v9 000 Notebook P C Doc ument P art Number: 417 615-001 Augu st 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi v e information on identifying computer features, components, and spare parts; troubleshooting computer problems;[...]

© Copyright 2006 He wlett-Packard De v elopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. AMD, Sempron, T urion, and combinations thereof, are trademarks of Advanced Micro De vices, Inc. Bluetooth is a trademark owned b y its proprietor and used b y He wlett-Packard Compan y under license. SD[...]

Maintenance and Serv ice Guide iii Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . .[...]

iv Maintenance and Servi ce Guide Cont ent s 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Computer Major Components . . . . . . . . . . . . . . . . . . 3–2 3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–11 3.4 Plastics Kit . . . . . . . . . . . . . . . . . . . . . [...]

Conte nts Maintenance and Servi ce Guide v 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2 5.3 Preparing the Computer For Disassembly . . . . . . . . 5–5 5.4 Hard Drive . . . . . . . . . . . . . . . . .[...]

vi Maintenance and Servi ce Guide Cont ent s 6 Specifications AS c r e w L i s t i n g B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index[...]

Maintenance and Serv ice Guide 1–1 1 Pr od uct Descriptio n The HP Pa vilion dv9000 Notebook PC of fers adv anced modularity , AMD Mobile T urion™ 64 Mobile T echnology and Mobile AMD Sempron™ processors, and extensi ve multimedia support. HP P av ilion d v9000 Not ebook PC[...]

1–2 Maintenance and Service Guide Produc t Desc ripti on 1.1 F e a t u r e s ■ The follo wing processors are av ailable, varying b y computer model: ❏ AMD T urion ML-60 2.0-GHz with 1-MB of Lev el 2 (L2) cache ❏ AMD T urion ML-56 1.8-GHz with 1-MB of L2 cache ❏ AMD T urion ML-52 1.6-GHz with 1-MB of L2 cache ❏ AMD T urion ML-50 1.6-GHz [...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–3 ■ Integrated wireless support for Mini Card IEEE 802.11a/b/g and 802.11b/g WLAN de vices ■ Support for ExpressCard ■ External 90-watt A C adapter with 3-wire power cord ■ 8-cell Li-Ion battery ■ Stereo speakers with v olume control b uttons ■ Integrated 1.3-me gapixel camera ?[...]

1–4 Maintenance and Service Guide Produc t Desc ripti on 1 .2 Reset ting t he Com puter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer For Disassembly , ” for more informat[...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer . The computer supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys f[...]

1–6 Maintenance and Service Guide Produc t Desc ripti on 1. 4 E x t e r n a l C o m p o n e n t s The external components on the front of the computer are sho wn belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Front Components Item Component Function 1 P ower light On: The computer is on. Blinking: The computer is in standby[...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–7 3 Drive light Blinking: The hard drive or optical drive is being accessed. 4 Wireless s witch T ur ns the wire less feature on or off , b ut does not create a wireless connection. ✎ A wireless network must be set up in order to establish a wireless connection. 5 Wireless light Blue: An [...]

1–8 Maintenance and Service Guide Produc t Desc ripti on The external components on the left side of the computer are sho wn belo w and described in T able 1-2. Lef t-S ide Comp one nts Ta b l e 1 - 2 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . ✎ The security cable is[...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–9 4 Expansion por t 3 Connects t he computer to an optional e xpansion product. ✎ The computer has only one expansion port. The term expansion port 3 describes the type of expansion port. 5 RJ-45 (network) jack Connects a network cable . ✎ The RJ-45 (network) jack provides Gigabit Ether[...]

1–10 Maintenance and Servi ce Guide Produc t Desc ripti on The external components on the right side of the computer are sho wn belo w and described in T able 1-3. R igh t-Side C ompone nts[...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–11 Ta b l e 1 - 3 Right-Side Components Item Component Function 1 USB por ts (2) Connect optional USB de vices. 2 ExpressCard slot Suppor ts opti onal ExpressCard/54 cards. 3 Optical drive Reads an optical disc. 4 P o wer connector Conne cts an A C adapter .[...]

1–12 Maintenance and Servi ce Guide Produc t Desc ripti on The computer ke yboard components are sho wn belo w and described in T able 1-4. Ke yb o a rd C o m p o n e n t s[...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–13 T able 1-4 Ke yboar d Components Item Component Function 1 Function ke ys Ex ecute frequen tly used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and turns on the caps lock light. 3 fn ke y Ex ecutes frequently used system functions wh[...]

1–14 Maintenance and Servi ce Guide Produc t Desc ripti on The computer top components are sho wn belo w and described in T able 1-5. T op Components , P art 1[...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–15 Ta b l e 1 - 5 T op Components, Part 1 Item Component Function 1 Integrated camer a (select models only) Records video and capt ures still photos. 2 Internal microphones (2, select models only) Record sound. ✎ A microphone icon next to each microphone opening indicates that the compute[...]

1–16 Maintenance and Servi ce Guide Produc t Desc ripti on The computer top components are sho wn belo w and described in T able 1-6. T op Components , P art 2[...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–17 Ta b l e 1 - 6 T op Components, Part 2 Item Component Function 1 Media button If QuickPla y is not installed and the computer is ■ On, opens the music progr am or Media menu, which allows y ou to select a multimedia progr am. ■ Off , does not function. ■ In standby , resumes from s[...]

1–18 Maintenance and Servi ce Guide Produc t Desc ripti on 3 Previous/re wind but t on When a disc is pla ying in the optical drive: ■ Pla ys the pre vious trac k or chapter , when pressed once. ■ Rewinds when pressed with the fn key . 4 Pla y/pause button When a disc is in the optical drive and is ■ Not pla ying, pla ys the disc. ■ Pla y[...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–19 The computer T ouchPad components are sho wn belo w and described in T able 1-7. T ouchP ad Components Ta b l e 1 - 7 T ouchpad Components Item Component Function 1 T ouchPad light Blue: T ouchP ad is enab led. Amber : T ouchP ad is disabled. 2 T ouchPad Mov es the pointer and selects or[...]

1–20 Maintenance and Servi ce Guide Produc t Desc ripti on The external components on the bottom of the computer are sho wn belo w and described in T able 1-8. Bottom Components Ta b l e 1 - 8 Bottom Components Item Component Function 1 Batter y ba y Holds the batter y . 2 Batter y release latch Releases the battery from the batter y ba y .[...]

Pr oduct Des cr ipti on Maintenance and Serv ice Guide 1–21 3 Optical drive Reads an optical disc. 4 Secondar y hard drive ba y Holds an optional secondar y hard drive . Primar y hard drive ba y Hold the primar y hard drive . 5 V ents (6) Enable airflo w to cool internal components. Ä T o prev ent ov erheating, do not obstruct vents . Use the co[...]

1–2 2 Maintenance and Servi ce Guide Produc t Desc ripti on 1. 5 D e s i g n o v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps. T[...]

Maintenance and Serv ice Guide 2–1 2 Tr o u b l e s h o o t i n g Å W ARNIN G: Onl y author i zed tec hnic ians tr ained by HP should repair this equipment . All tr oubleshooting and repair pr ocedur es ar e detailed to allo w only suba ssembl y-/module-level r epair . Because of the comple x ity of the indiv i dual boards and su bassembli es , [...]

2–2 Maintenance and Service Guide T roubleshooting 2.2 Using t he Setup U tility C hangin g the Lan guag e of th e Setup Utilit y The follo wing procedure explains ho w to change the language of the Setup Utility . If the computer is not in the Setup Utility , begin at step 1. If the computer is in the Setup Utility , begin at step 2. 1. T o open[...]

T roubleshooting Maintenance and Serv ice Guide 2–3 Naviga ting and S elec ting in th e Setup U tility Because the Setup Utility is not W indo ws-based, it does not support the T ouchPad. Navig ation and selection are by k eystrok e. ■ T o choose a menu or a menu item, use the arrow k eys. ■ T o choose an item in a drop-down list or to toggle[...]

2–4 Maintenance and Service Guide T roubleshooting Restoring Defa ult Settin gs in t he Setup U tility The follo wing procedure explains ho w to restore the Setup Utility default settings. If the computer is not in the Setup Utility , begin at step 1. If the computer is in the Setup Utility , begin at step 2. 1. T o open the Setup Utility , turn [...]

T roubleshooting Maintenance and Serv ice Guide 2–5 The “<F12> to boot from LAN” me ssage that is displayed in the lo wer -left corner of the screen each time the computer is started or restarted in W indo ws or restored from hibernation is the prompt for a Network Service Boot. The “Press <ESC> to change boot order” message t[...]

2–6 Maintenance and Service Guide T roubleshooting 2.3 Setup U tilit y Menus The menu tables in this section provide an o v ervie w of Setup Utility options. ✎ Some of the Setup Utility menu listed in this chapter may not be supported by your computer . Selec ting from th e Main Men u Selec ting from the Sec urity Menu Ta b l e 2 - 1 Main Menu [...]

T roubleshooting Maintenance and Serv ice Guide 2–7 Selec ting from th e S ystem Con fig ur at io n Men u Ta b l e 2 - 3 System Configuration Menu Select T o Do This Language Suppor t Change the Setup Utility language. Embedded WLAN De vice Radio Enable/disab le an embedded wireless LAN de vice. Embedded Bluetooth De vice (select models only) Ena[...]

2–8 Maintenance and Service Guide T roubleshooting Selecting fr om the Diagnostics Menu Ta b l e 2 - 4 Diagnostics Menu Select T o Do This Hard Disk Self T est Run a comprehens iv e self-test on the hard drive. ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Secondary Hard Disk Self T est (select mo[...]

T roubleshooting Maintenance and Serv ice Guide 2–9 2.4 T roubl eshooting Flo wc har ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P ar [...]

2–10 Maintenance and Servi ce Guide T roubleshooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowchar[...]

T roubleshooting Maintenance and Serv ice Guide 2–11 Flo wchar t 2. 1—Initial T roubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to “Flowchart 2.17—Nonfunc- tioning Device . [...]

2–12 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.2—No P o wer , P art 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow er up on batter y power? Po wer up on AC power? [...]

T roubleshooting Maintenance and Serv ice Guide 2–13 Flo wch art 2.3—No P o wer , P art 2 Continued from “Flowchart 2.2—No P o wer , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po wer on ? Check batter y by recharging it, moving it to another computer , or replacing it. Pow er on ? Done Y Re[...]

2–14 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.4—No P o wer , P art 3 Continued from “Flowchart 2.3—No P o wer , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po wer on ? Pow er on ? Po wer on ? Plug directly into AC outlet. Po wer LE D on? Pow e[...]

T roubleshooting Maintenance and Serv ice Guide 2–15 Flowc har t 2.5 —No P ow er , P ar t 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er o n? Done N Replace the following items (if applic[...]

2–16 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.6—No Vid eo, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time. T est after each replacement. 1. Cable between computer and computer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. Video[...]

T roubleshooting Maintenance and Serv ice Guide 2–17 Flo wchar t 2.7—No Vid eo, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and f[...]

2–18 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2.8—Nonfunc tioning Doc king D e vice (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into docking device. Docking device operating? Docking de[...]

T roubleshooting Maintenance and Serv ice Guide 2–19 Flo wchar t 2.9—No O perating Sy s tem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connections, [...]

2–20 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 0—N o OS L oad ing , H ard Drive, Pa r t 1 Go to “Flowchart 2.17—Nonfunctioning Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Reseat external hard drive. OS loading? Done Bo[...]

T roubleshooting Maintenance and Serv ice Guide 2–21 Flo wchar t 2. 1 1—No OS Loa ding , Hard Driv e, Pa r t 2 Load OS using Operating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board. Go to ?[...]

2–2 2 Maintenance and Servi ce Guide T roubleshooting Flowc har t 2. 1 2—N o OS Loa din g, Hard Drive, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Loading, Hard Drive, P ar t 2. ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc or d[...]

T roubleshooting Maintenance and Serv ice Guide 2–2 3 Flo wchar t 2. 1 3—N o OS Loading , Disk et te Driv e Replace the following components individually , retesting after each replacement: ■ Diskette drive ■ System board Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsyst[...]

2–2 4 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 4—N o OS Loading , Optical Driv e Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunctioning Device . ” Go to “Flowchart 2.17—Nonfunctioning Device . ?[...]

T roubleshooting Maintenance and Serv ice Guide 2–25 Flo wchar t 2. 1 5—No Audio, Part 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Y Y Y[...]

2–2 6 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 6—No Audio, P art 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Done Re[...]

T roubleshooting Maintenance and Serv ice Guide 2–2 7 Flo wchar t 2. 1 7—Nonfunc tioning D e vice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix or replace broken item. Nonfunctioning device. Reatt[...]

2–2 8 Maintenance and Servi ce Guide T roubleshooting Flo wchar t 2. 1 8—Nonfunc tioning K e yboard Y N Keyboard operating properly? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external keyboard. Reseat internal keyboard connector (if applicable). Replace internal[...]

T roubleshooting Maintenance and Serv ice Guide 2–29 Flo wchar t 2. 1 9—N onfunctionin g P ointin g De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace internal[...]

2–30 Maintenance and Servi ce Guide T roubleshooting Flo wch art 2.20—No N etwork/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated. Connect to nondigital line. NIC/modem configured in OS? Reload drivers and [...]

Maintenance and Serv ice Guide 3–1 3 I llustrated P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers. 3. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the comp[...]

3–2 Maintenance and Service Guide Illustrated P a rts Catalog 3.2 Com puter M ajor Compon ents Comp ute r Ma jor Compo nen ts[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–3 Ta b l e 3 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna transceiv ers and cables) F or use with full-f eatured computer models (includes camera, camera cable , and microphones) 17.0-inch, WXGA+, TFT Du [...]

3–4 Maintenance and Service Guide Illustrated P a rts Catalog Comp ute r Ma jor Compo nen ts[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–5 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 6 Display lid s witch module (includes displa y lid s witch module cable) 432993-001 7 T op cover support trim 432978-001 8 T op cover (includes T ouchP ad and T ouchPad cab le) 4329[...]

3–6 Maintenance and Service Guide Illustrated P a rts Catalog Mobile AMD Sempron 3500+ (1.8-GHz) 436070-001 Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–7 Comp ute r Ma jor Compo nen ts[...]

3–8 Maintenance and Service Guide Illustrated P a rts Catalog Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 16 Fan/heat sink assemb ly 432995-001 17 ExpressCard assemb ly 432988-001 18 Optical drive connector board 432992-001 19 USB board (includes USB board cab le 432989-001 20 P o wer con[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–9 Comp ute r Ma jor Compo nen ts[...]

3–10 Maintenance and Servi ce Guide Illustrated P a rts Catalog Ta b l e 3 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 25 Mini Card modules 802.11a/b/g WLAN Mini Ca rd module f or use in the United States and Canada. 407160-001 802.11a/b/g WLAN Mini Ca rd module f or use in the rest of the world. 40[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–11 3 . 3 Displa y Asse mbl y Compo nent s Display As sembl y Com ponents T able 3-2 Display Assemb ly Components Spare P art Number Information Item Description Spare P art Number 1 Display bezels F or use with Dual Lamp displa y panels with camera F or use with Dual Lamp displa y panel[...]

3–12 Maintenance and Servi ce Guide Illustrated P a rts Catalog 2 Display Hinge Kit (includes left and right display hinges) F or use with Dual Lamp displa y panels F or use with Single Lamp displa y panels 432964-001 432963-001 3 Display in ver ters F or use with Dual Lamp displa y panels F or use with Single Lamp displa y panels 432959-001 4313[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–13 3.4 Pla s ti c s Ki t P lasti cs K it Co mponents[...]

3–14 Maintenance and Servi ce Guide Illustrated P a rts Catalog T able 3-3 Plastics Kit Spare P art Number Information Item Description Spare P art Number Plastics Kit 432981-001 1 2 3 4 Includes: ExpressCard slot bezel Memor y module compar tment cov er (includes 2 c aptiv e scre ws, secured by C-clips) Right hard drive cov er (includes 2 captiv[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–15 3.5 C ab l e K it Cable K it C omponents[...]

3–16 Maintenance and Servi ce Guide Illustrated P a rts Catalog T able 3-4 Cable Kit Spare P art Number Information Item Description Spare P art Number Cable Kit 434677-001 1 2 3 4 5 Includes: A udio board cable Displa y lid s witch module cab le Bluetooth module cable USB board cable USB/magnetic board cable[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–17 3.6 Ma s s St ora g e Devices Mass St or age Dev ices[...]

3–18 Maintenance and Servi ce Guide Illustrated P a rts Catalog T able 3-5 Mass Storage Devices Spare P art Number Information Item Description Spare P art Number 1 Hard drives (all 5400-r pm, includ e br ack et and connector) 120-GB 100-GB 80-GB 432998-001 432997-001 432996-001 Hard Drive Brac ket Kit (includes the hard driv e brac ket and scre [...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–19 3.7 Miscellan eous Ta b l e 3 - 6 Spare P arts: Miscellaneous Description Spare P art Number AC a d a p t e r s HP 90W PFC A C adapter HP 90W non-PFC A C adapter 432309-001 432310-001 Analog TV tuner 407941-001 Composite S-Video and audio input cable 407939-001 D VB-T TV tuner 412175[...]

3–20 Maintenance and Servi ce Guide Illustrated P a rts Catalog Pow e r c o r d s Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 394279-021 Canada, F rench Canada, Latin America, Thailand, and the United States 394279-001 Denmark 394279-081 Italy 394279-061 The United Kingdom an d Hon[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–21 3.8 Sequen tial P ar t Number Lis ting T able 3-7 Spare P arts: Sequential Part Number Listing Spare P art Number Description 309674-001 USB tra vel mouse 364727-001 USB digital drive 371693-001 Headset 394279-001 P ower cord f or use in Cana da, F rench Canada, Latin America, Thaila[...]

3–2 2 Maintenance and Servi ce Guide Illustrated P a rts Catalog Spare P art Number Description 407313-001 HP Remote Control 407939-001 Composite S-Video and audio input cable 407940-001 RF input adapter cable 407941-001 Analog TV tuner 408479-001 TV tuner remote control 408483-001 USB infrared receiv er 408485-001 RF cable 412175-001 D VB-T TV t[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 3 Spare P art Number Description 432946-001 17.0-inch, WXGA+, TFT Si ngle Lamp displa y assembly with BrightView (includes camera, camera cab le, microphones , wireless antenna transceiv ers, and cab les) 432947-001 17.0-inch, SXGA+, TFT Si ngle Lamp displa y assembly with BrightView [...]

3–2 4 Maintenance and Servi ce Guide Illustrated P a rts Catalog Spare P art Number Description 432955-001 Displa y bezel f or use with Single Lamp displa y panels with camera 432956-001 Displa y bezel f or use with Dual Lamp displa y panels with camera 432957-001 Displa y enclosure f or us e with Single Lamp displa y panel 432958-001 Displa y en[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–25 Spare P art Number Description 432972-001 D VD±RW/R and CD-R W Double-Lay er Combo Drive 432973-001 D VD±RW/R and CD-R W Double-Lay er Combo Drive with LightScribe 432974-001 8-cell, 4.4-AHr battery 432976-001 K e yboard f or us e in the United States 432976-031 K e yboard f or use[...]

3–2 6 Maintenance and Servi ce Guide Illustrated P a rts Catalog Spare P art Number Description 432983-001 Screw Kit 432984-001 Logo Kit 432985-001 P ower connec tor assemb ly (includes power connector assembly cab le and pow er connector assembly br ack et) 432986-001 A udio board (includes audio board cable and infr ared lens) 432987-001 P ower[...]

Illustr ated P arts Catalog Maintenance and Serv ice Guide 3–2 7 Spare P art Number Description 434674-001 8-cell, 2.55-AHr batter y 434677-001 Cable Kit 436067-001 Displa y bezel f or use with Single Lamp displa y panels without camera 436068-001 Displa y bezel f or use with Dual Lamp displa y panels without camera 436069-001 AMD T ur ion ML-60 [...]

Maintenance and Serv ice Guide 4–1 4 Remo v al and Re pl acement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service. 4. 1 T oo ls Required Y ou will need the following tools to complete the remo v al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 and P1 scre wdri [...]

4–2 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.2 Ser vice C onsidera tions The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws) a w[...]

Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–3 4.3 Pre venting D amag e to Re mo v able D ri v es Remov a ble dri v es are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before rem[...]

4–4 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.4 Pre v enting El ectrosta tic D amag e Many electronic components are sensiti v e to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in man y [...]

Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–5 4.5 P ac k aging an d T ranspor ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-s[...]

4–6 Maintenance and Service Guide Remo val and Replacement Pr eliminaries 4.6 W orkstation Precau tions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded work [...]

Remo v al and R eplacement Pr eliminar ies Maintenance and Serv ice Guide 4–7 4.7 G rounding Eq uipment an d Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10[...]

4–8 Maintenance and Service Guide Remo val and Replacement Pr eliminaries T able 4-1 shows ho w humidity af fects the electrostatic v oltage le vels generated b y dif ferent acti vities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 4 - 1 T ypical Electrostatic V oltage Levels Relative Humidity Eve[...]

Maintenance and Serv ice Guide 5–1 5 Remo v al and Re pl acement Procedur es This chapter provides remo v al and replacement procedures. There are as many as 109 scre ws, in 11 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer . Make special note of each scre w size and location during remo v al and replac[...]

5–2 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5 . 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Seri al Number Location 5 .2 Disassem bl y Sequenc e Chart Use the chart belo w to determine the secti[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–3 Section Description # of Screws Remo ved 5.4 Hard Drive 2 loosened to remov e each hard drive cov e r 4 remov ed to disassemb le each hard drive 5.5 Computer F eet 0 5.6 Memor y Module 2 loosened to remov e the memor y module compar tment cov er 5.7 RT C B a t te r y 0 5.8[...]

5–4 Maintenance and Service Guide Remo val and Replacement Pr ocedures Section Description # of Screws Remo ved 5.14 Displa y Assembly Displa y bezel Camera module Displa y inv e rter Displa y panel Displa y hinges Displa y hinge cov ers Wireless antenna transceiv ers Microphones Camera cab le 6 5 0 0 6 4 0 4 0 0 5.15 To p C o v e r 18 5.16 Wirel[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 5 .3 P r ep ar ing the Comput er F or Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating [...]

5–6 Maintenance and Service Guide Remo val and Replacement Pr ocedures b . Slide and hold the battery release latch1 1 to the left. (The front edge of the battery disengages from the computer .) c. Lift the front edge of the battery 2 and swing it back. d. Remov e the battery . Re mov ing the Bat tery Re verse the abo v e procedure to install the[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 5. 4 H a r d D r i ve 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the two capti v e Phillips PM2.0×5.0 scre ws 1 that secure each hard dri ve co v er to the computer . 3. Lift the right side of the cov er 2 and swing it to the left. 4. Remov[...]

5–8 Maintenance and Service Guide Remo val and Replacement Pr ocedures 5. Use the mylar tab 1 to lift the hard dri ve 2 until it disconnects from the computer . 6. Remov e the hard dri v e from the hard dri ve bay . Re mo v ing the Hard Dr iv e[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–9 7. Remov e the four Phillips PM3.0×3.0 scre ws 1 that secure the hard dri ve brack et to the hard dri ve. 8. Lift the bracket 2 straight up to remo ve it from the hard dri ve. ✎ The hard dri ve brack et and the scre ws used to secure the bracket to the hard dri v e are [...]

5–10 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .5 C ompu ter F eet The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Rubber Feet Ki t, spare part number 432982-001. The feet attach to the base enclosure in the locations illustrated belo w . Computer F eet Locati ons[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–11 5 .6 M emor y Module 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Loosen the two capti v e Phillips PM2.0×5.0 scre ws 1 that secure the memory module compartment cov er to the computer . 3. Lift the front of the memory module compartment cov er 2 ,[...]

5–12 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises a way from the computer .) 6. Slide the module 2 away from the sock et at an angle. ✎ Memory modules are designed with a [...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–13 5. 7 R TC B a t t e r y 1. Prepare the computer for disassembly (refer to Section 5.3 ). 2. Remov e the memory module compartment cov er ( Section 5.6 ). 3. Disconnect the R TC battery cable 1 from the system board. 4. Remov e the R TC battery 2 . ✎ The R TC battery is [...]

5–14 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .8 Mini C ard Module 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the memory module compartment cov er ( Section 5.6 ). Mini Card Module Spare P ar t Number Information 802.11a/b/g WLAN Mini Ca rd module f or use in the United States and Canada 40716[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–15 3. Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables. Then disconnect the cables 1 from the module. 4. Remov e the two Phillips PM2.0×11.0 scre ws 2 that secure the Mini Card module to the [...]

5–16 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .9 O ptical Driv e 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the Phillips PM2.5×8.0 scre w 1 that secures the optical dri ve to the computer . 3. Insert a thin tool, such as a paper clip 2 , into the media tray release hole. (The optical dri ve m[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–17 6. Position the optical dri ve with the optical dri ve bracket to ward you. 7. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the optical dri ve brack et to the optical dri ve. 8. Remov e the optical dri v e bracket 2 . Remo ving the Optical Dr i v e Br ac k et[...]

5–18 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 0 Sw i t c h C ove r 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Close the computer . 3. T urn the computer upside down with the front panel to ward you. 4. Remov e the six Phillips PM2.0× 5.0 scre ws that secure the switch cov er to the computer . Re m[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–19 5. T urn the computer display-side up with the front toward you. 6. Open the computer as far as possible. 7. Lift the rear edge of the switch cov er and swing it forward until it rests on the ke yboard. Relea sing the S w itc h C o v er[...]

5–20 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 8. Release the zero insertion force (ZIF) connector 1 to which the LED board cable is connected and disconnect the cable 2 from the LED board. 9. Remov e the switch co ver . Disconnecting the LED Boar d C able Re verse the abo v e procedure to install the switch cov er .[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–21 5. 1 1 K eyb o a r d 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). 3. Remov e the Phillips PM2.5×7.0 scre w that secures the ke yboard to the computer . Re mov ing the K e yboar d Scr e w , P ar t 1 Ke yboar d Spa[...]

5–2 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. T urn the computer display-side up with the front panel to ward you. 5. Open the computer as far as possible. 6. Remov e the three silver Phillips PM2.5×5.0 scre ws that secure the ke yboard to the computer . Re mov ing the K e yboar d Scr e w s, P ar t 2[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–2 3 7. Lift the rear edge of the ke yboard 1 until it rests at an angle. 8. Slide the ke yboard 2 back to disengage the tabs on the front edge of the ke yboard from the top cov er . 9. Swing the ke yboard 3 forward until it rests on the palm rest. Rel e as in g th e Keybo a [...]

5–2 4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 10. Release the ZIF connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. Disconnecting the K ey boar d C able 11. Remov e the ke yboard. Re verse the abo v e procedure to install the ke yboard.[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–25 5. 1 2 S p e a ke r A s s e m b l y 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). 3. Remov e the ke yboard ( Section 5.11 ). 4. Disconnect the speaker assembly cable 1 from the po wer button board. 5. Remov e the t[...]

5–2 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 6. Remov e the two black Phillips PM2.5×5.0 scre ws 1 that secure the speaker assembly to the computer . 7. Remov e the speaker assembly 2 . Remo ving the Speak er Assembly Re verse the abo v e procedure to install the speaker assembly .[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–2 7 5 . 1 3 P o w e r Butto n Bo a rd 1. Prepare the computer for disassembly ( Section 5.3 ). 2. Remov e the switch co ver ( Section 5.10 ). 3. Remov e the ke yboard ( Section 5.11 ). 4. Disconnect the follo wing cables from the po wer button board: 1 Display lid switch mod[...]

5–2 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 6. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the po wer b utton board to the computer . 7. Remov e the po wer b utton board 2 . Remo ving the P o w er Button Boar d Re verse the abo v e procedure to install the po wer button board.[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–29 5 . 1 4 Displa y Asse mbl y 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Memory module compartment cov er ( Section 5.8 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assembly ( Section[...]

5–30 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Close the computer . 3. T urn the computer upside down with the rear panel to ward you. 4. Remov e the two Phillips PM2.5×8.0 scre ws that secure the display assembly to the computer . Remo ving the Displa y Assembl y Sc r e w s[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–31 5. T urn the computer display-side up with the front toward you. 6. Open the computer to an upright position. 7. Disconnect the display cable 1 from the system board and the microphone cable 2 from the po wer b utton board. 8. Remov e the wireless antenna cables and the c[...]

5–3 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures Ä CAUTION: Support the display assembl y w hen r emov ing the follow ing scr ew s. F ailure to suppor t the di splay assembly can result i n damage to the display a ssembl y and other computer com ponents. 10. Remov e the two Phillips PM2.5×8.0 scre ws 1 and the two silv [...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–33 12. Remov e the follo wing: 1 Three rubber scre w cov ers on the display bezel top edge 2 T wo rubber screw co v ers on the display bezel bottom edge 3 Fi ve Phillips PM2.5×8.0 scre ws ✎ The display rubber scre w cov ers are included in the Display Scre w Kit, spare pa[...]

5–34 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 13. Flex the inside edges of the left and right sides 1 and the top and bottom sides 2 of the display bezel until the bezel disengages from the display enclosure. 14. Remov e the display bezel 3 . Remo ving the Displa y Bez el Display Assemb ly Subcomponents Spare P art Numb[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–35 ✎ The camera module is secured to the display enclosure by a 2-sided adhesi ve pad. Apply remo v al force to the middle of the module to remov e it. 15. Remov e the camera module 1 from the display enclosure. 16. Disconnect the camera cable 2 from the camera module. Re [...]

5–3 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 17. Remov e the in verter 1 from the display enclosure. 18. Disconnect the display cable 2 and the backlight cable 3 from the display in verter . Remo ving the Displa y In verter Display Assemb ly Subcomponents Spare P art Number Information Displa y in verters F or use wit[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–3 7 19. Remov e the six Phillips PM2.5×8.0 scre ws 1 that secure the display panel to the display enclosure. 20. Remov e the display panel 2 . Remo ving the Displa y P anel Display Assemb ly Subcomponents Spare P art Number Information Displa y panels 17.0-inch, WXGA+, TFT [...]

5–38 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 21. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure each display hinge to the display enclosure. 22. Remov e the display hinges 2 . 23. Slide the left and right display hinge cov ers 3 of f of the display hinges. Remo ving the Displa y Hinges Display Assemb ly Subc[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–39 24. If it is necessary to replace the wireless antenna transcei vers and cables, remov e the two Phillips PM2.0×4.0 scre ws 1 that secure each transcei ver to the display enclosure. 25. Remov e the wireless antenna cables from the clips 2 built into the display enclosure[...]

5–40 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 28. If it is necessary to replace the microphones and cables, release the retention tabs 1 built into the display enclosure that secure the microphone cables to the display enclosure. 29. Remov e the microphone recei v ers 2 from the clips in the display enclosure. 30. Remov[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–41 31. If it is necessary to replace the camera cable, release the retention tabs 1 built into the display enclosure that secure the camera cable to the display enclosure. 32. Remov e the camera cable 2 from the display enclosure. Re mov ing the Camera C able Re verse the ab[...]

5–4 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 5 T o p C ove r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assembly ( Se[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–43 2. T urn the computer upside down with the front to ward you. 3. Remov e the eight Phillips PM2. 5×8.0 scre ws that secure the top cov er to the computer . Re mo v ing the T op Co v er Sc r e w s, P art 1[...]

5–44 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. Remov e the four silver Phillips PM2.5×5.0 scre ws that secure the top cov er to the computer . Re mo v ing the T op Co v er Sc r e w s, P art 2[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–45 5. T urn the computer right-side up with the front toward you. 6. Disconnect the po wer button board cable 1 and the LED board cable 2 from the low insertion force (LIF) connectors to which they are connected. 7. Release the ZIF connector to which the T ouchPad cable is a[...]

5–46 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 8. Remov e the f i ve Phillips PM2.5×8.0 scre ws 1 and the silver Phillips PM2.5×5.0 scre w 2 that secures the top co ver to the computer . Re mo v ing the T op Co v er Sc r e w s, P art 3[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–4 7 9. Lift the rear edge of the t op cov er until it disengages from the computer , and remo ve the top co v er . Re mo v ing the T op Co v er Re verse the abo v e procedure to install the top cov er .[...]

5–48 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 1 6 W i r e l e s s Sw i t c h B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–49 2. Release the ZIF connector 1 to which the wireless switch board cable is connected and disconnect the wireless switch board cable 2 from the system board. Remo ving the W ir eless S witc h Boar d[...]

5–50 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 3. Remov e the two silv er Phillips PM2.5×5.0 scre ws 1 that secure the wireless switch board to the base enclosure. 4. Remov e the wireless switch board 2 . Remo ving the W ir eless S witc h Boar d Re verse the abo v e procedure to install the wireless switch board.[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–51 5. 1 7 A u d i o B o a r d 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assem[...]

5–5 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the audio board to the computer . 3. Slide the audio board 2 back to disengage the audio connectors from the base enclosure. 4. Remov e the audio board 3 . 5. Disconnect the audio board cable 4 from the system [...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 3 5 . 1 8 Bluetooth Modul e 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assem[...]

5–54 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Disconnect the Bluetooth module cable 1 from the system board. ✎ The Bluetooth module cable is included with the Bluetooth module spare part kit and is also included in the Cable Kit, spare part number 434677-001. 3. Route the Bluetooth module cable 2 under the system b[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–5 5 5 . 1 9 USB/M agneti c Board 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker as[...]

5–5 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Disconnect the USB/magnetic board cable 1 from the ExpressCard assembly . ✎ The USB/magnetic board cable is included with the USB/magnetic board spare part kit and is also included in the Cable Kit, spare part number 434677-001. 3. Remov e the silver Phillips PM2.5×5.[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 7 5 .20 ExpressC ard Ass embly 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker as[...]

5–5 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Push in on the ExpressCard slot bezel 1 to release the bezel from the ExpressCard slot. 3. Remov e the ExpressCard slot bezel 2 . ✎ The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001. Remo ving the Expr essCar d Slot Bezel[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–5 9 4. Remov e the four silver Phillips PM2.5×5.0 scre ws 1 that secure the ExpressCard assembly to the system board. 5. Slide the ExpressCard assembly 2 to the right to disconnect it from the system board. 6. Remov e the ExpressCard assembly 3 . Remo ving the Expr essC ar [...]

5–60 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. 2 1 T o p C ove r S u p p o r t Tr i m 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ S[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–61 2. T urn the computer upside down with the front to ward you. 3. Remov e the four Phillips PM2.5×8.0 scre ws that secure the top cov er support trim to the computer . Re mov ing the T op C o v er Support T rim Sc r e ws[...]

5–6 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 4. T urn the computer right-side up with the front toward you. 5. Remov e the Phillips PM2.5×8.0 scre w 1 that secures the top cov er support trim to the computer . 6. Remov e the top cov er support trim 2 . Re mo v ing the T op Co v er Support T rim Re verse the abo v e p[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–63 5 .2 2 Disp lay Lid S witc h Module 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Spea[...]

5–64 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Remov e the display lid switch module by f irmly pulling it of f the fan/heat sink assembly . ✎ The display lid switch module is secured to the fan/heat sink assembly by 2-sided tape. Apply remo v al force to the middle of the module to remov e it. Re mov ing the Displa[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–65 5 .2 3 P o wer Connec tor Ass embly 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Spea[...]

5–66 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. Remov e the two silv er Phillips PM2.5×5.0 scre ws 1 that secure the po wer connector assembly bracket to the computer . 3. Remov e the po wer connector assembly bracket 2 . Re mov ing the P ow er C onnector As sembl y Br ac k et[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–6 7 4. Remov e the silver Phillips PM2.5×5.0 scre w 1 that secures the USB board to the computer . 5. Remov e the USB board 2 . 6. Disconnect the USB board cable 3 from the USB board and remov e the cable from the clips 4 in the base enclosure. ✎ The USB board cable is in[...]

5–6 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 7. Remov e the black Phillips PM2.5×5.0 scre w 1 that secures the po wer connector assembly to the computer . 8. Remov e the po wer connector assembly 2 from its location in the base enclosure. Relea sing the P o w er Co nnector As sembl y Re verse the abo v e procedure to[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Servi ce Guide 5–6 9 5. 24 Sys t e m B o a r d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 5.6 ) ■ R TC battery ( Section 5.7 ) ■ Mini[...]

5–7 0 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ❏ Audio board ( Section 5.17 ) ❏ USB/magnetic board ( Section 5.19 ) ❏ T op cover support trim ( Section 5.21 ) ❏ USB board ( Section 5.23 ) ❏ Po wer connector assembly ( Section 5.23 ) 2. T urn the computer upside down with the front to ward you. 3. Remov e the P[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–71 4. Remov e the three Phillips PM2.5×8.0 scre ws 1 and the three silver Phillips PM2.5×5.0 scre ws 2 that secure the system board to the base enclosure. Re mo v ing the S y st em Boar d Sc r e w s, P ar t 2[...]

5–7 2 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5. Lift the right side of the system board 1 until it rests at an angle. 6. Remov e the optical dri v e connector board 2 . ✎ The optical dri ve connector board is a v ailable using spare part number 432992-001. 7. Slide the system board 3 to the right until the connector[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 3 9. If it is necessary to replace the po wer connector assembly or the USB board cable, turn the system board upside do wn with the front to ward you. 10. Disconnect the po wer connector assembly cable 1 and the USB board cable 2 from the system board. Re mov ing the Sy s[...]

5–7 4 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 5 .2 5 Fan/Hea t Sink Ass embly ✎ When replacing the fan/heat sink assembly , be sure the display lid switch module is remov ed from the defecti v e fan/heat sink assembly and installed on the replacement fan/heat sink assembly . Refer to Section 5.22, “Display Lid Swit[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 5 2. T urn the system board upside down with the e xpansion port and external monitor port to ward you. 3. Disconnect the fan cable 1 from the system board. 4. Loosen the four capti ve Phillips PM2.5×6.0 scre ws 2 that secure the fan/heat sink assembly to the system board[...]

5–7 6 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ The thermal pads and therma l paste should be thoroughly cleaned from the surfaces of the fan/heat sink assembly 1 , 2 , and 3 , the system board components 4 and 6 , and the processor 5 each time the fan/heat sink assembly is remo ved. Thermal pads and thermal paste sh[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–77 6. Loosen the three capti ve silv er Phillips PM2.5×5.0 scre ws 1 that secure the heat sink to the system board. 7. Remov e the heat sink 2 . Re mov ing the H eat Sink[...]

5–7 8 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures ✎ The thermal pads and therma l paste should be thoroughly cleaned from the surfaces of the heat sink 1 , 2 , and 3 and the system board components 4 , 5 , and 6 , each time the heat sink is remov ed. Thermal pads and thermal paste should be installed on all surfaces befo[...]

Remo v al and R eplacement Pr ocedur es Maintenance and Serv ice Guide 5–7 9 5. 26 P r o c e s s o r 1. Prepare the computer for disassembly ( Section 5.3 ) and remov e the follo wing components: ❏ Hard dri ve ( Section 5.4 ) ❏ Optical dri ve ( Section 5.9 ) ❏ Switch cov er ( Section 5.10 ) ❏ K eyboard ( Section 5.11 ) ❏ Speaker assembl[...]

5–80 Maintenance and Servi ce Guide Remo val and Replacement Pr ocedures 2. T urn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 3. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you ins[...]

Maintenance and Serv ice Guide 6–1 6 Spec if ica tions This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Computer Dimensions With Dual Lamp Displa y Length Width Height (varies front to rear) 28.5 cm 39.6 cm 3.2 to 4.2 cm 11.22 in 15.59 in 1.26 to 1.65 in With Single Lamp Displa y Length Width Height (varies front to [...]

6–2 Maintenance and Service Guide Spe c ifica tion s T emperature Operating* Nonoperating 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet b ulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonope[...]

Specific atio ns Maintenance and Serv ice Guide 6–3 Ta b l e 6 - 2 17.0-inch, WSXGA+, TFT Displa y Dimensions Height Width Diagonal 23.00 cm 36.90 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.197 × 0.197 mm 1680 × 1050 [...]

6–4 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 3 17.0-inch, WXGA+, TFT Displa y Dimensions Height Width Diagonal 23.00 cm 36.90 cm 43.40 cm 9.06 in 14.49 in 17.09 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m at Configuration 0.259 × 0.259 mm 1280 × 800 R[...]

Specific atio ns Maintenance and Serv ice Guide 6–5 Ta b l e 6 - 4 Hard Drives 120-GB* 100-GB* 80-GB* Dimensions Height Width We ig h t 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 102 g Interface type ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A secur ity 100 MB/sec ATA s e c u r i t y 100 MB/sec A[...]

6–6 Maintenance and Service Guide Spe c ifica tion s Ta b l e 6 - 5 Primary 8-cell, Li-Ion Battery Dimensions Height Width Depth We ig h t 1.83 cm 27.18 cm 5.23 cm 0.34 kg 0.72 in 10.70 in 2.06 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 14.4 V 4.4 Ah 63 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60°C 41°[...]

Specific atio ns Maintenance and Serv ice Guide 6–7 Ta b l e 6 - 6 D VD/CD-R W Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multi sess ion) CD-Bri[...]

6–8 Maintenance and Service Guide Spe c ifica tion s Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword D[...]

Specific atio ns Maintenance and Serv ice Guide 6–9 Ta b l e 6 - 7 DV D ± RW / R a n d CD-R W Doub le-Lay er Combo Drive Applicable disc Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (si[...]

6–10 Maintenance and Servi ce Guide Spe c ifica tion s Disc thickness 1.2 mm (0.047 in) T rack pitc h 0.74 µm Access time CD media D VD media Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms A udio output level A udio-out, 0.7 Vr ms Cache buff er 2 MB Data transfer rate CD-R (16X) CD-R W (8X) CD-ROM (24X) DV D ( 8 X ) D VD-R (4[...]

Specific atio ns Maintenance and Serv ice Guide 6–11 Ta b l e 6 - 8 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5 A vailab le f or ExpressCard DMA6 Not assigned DMA7 Not assigned[...]

6–12 Maintenance and Servi ce Guide Spe c ifica tion s Ta b l e 6 - 9 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Quick Launch b uttons IRQ2 Cascaded IRQ3 USB2 Enhanced Ho st Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A udio SMBus Controller—24C3 Data F a x Modem with Smar tCP IRQ6 Diskette drive IRQ7* P a[...]

Specific atio ns Maintenance and Serv ice Guide 6–13 Hard ware IRQ System Function IRQ12 Synaptics PS/2 port pointing device IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondary IDE channel IRQ17 Cone xant AC -Link A udio IRQ17 Soft V90 Data F ax Modem with Smar tCP IRQ17 A Ti Mobility Radeon Xpress 200 Series IRQ19 Standard En[...]

6–14 Maintenance and Servi ce Guide Spe c ifica tion s T able 6-10 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 0x00000000-0x00000CF7 PCI bus 0x00000000-0x00000CF7 Direc t memor y access controller 0x00000020-0x00000021 Program mab le interrupt controller 0x0000002E-0x0000002F Sy stem board resources 0x00000040[...]

Specific atio ns Maintenance and Serv ice Guide 6–15 I/O Address (he x) System Function (shipping configuration) 0x000001F0-0x000001F7 Primary IDE Channel 0x00000220-0x0000022F System board resources 0x00000274-0x00000277 ISAPNP Read Data P ort 0x00000279-0x00000279 ISAPNP Read Data P ort 0x00000280-0x00000293 System board resources 0x00000376-0x[...]

6–16 Maintenance and Servi ce Guide Spe c ifica tion s I/O Address (he x) System Function (shipping configuration) 0x00000C6F-0x00000C6F System board resources 0x00000CD4-0x00000CD5 System board resources 0x00000CD6-0x00000CD7 System board resources 0x00000CD8-0x00000CDF System board resources 0x00000D00-0x0000FFFF PCI bus 0x00000F40-0x00000F47 S[...]

Specific atio ns Maintenance and Serv ice Guide 6–17 T able 6-11 System Memory Map Memory Map Address (he x) System Function (shipping configuration) 0xD4100000-0xD41FFFFF PCI standard PCI-to-PCI br idge 0xD4100000-0xD41FFFFF A TI MOBILITY RADEON Xpress 200 Series 0xD8000000-0xDBFFFFFF PCI standard PCI-to-PCI br idge 0xD8000000-0xDBFFFFFF A TI MO[...]

6–18 Maintenance and Servi ce Guide Spe c ifica tion s Memory Map Address (he x) System Function (shipping configuration) 0xF2C00000-0xF6BFFFFF T exas Instru ments PCIxx21/x515 Cardbus Controller 0xD4206000-0xD4207FFF T exas Inst ruments PCIxx21 Integrated FlashMedia Controller 0xD4209000-0xD42090FF SDA Standard Compliant SD Host Controller 0xD42[...]

Maintenance and Serv ice Guide A–1 A Sc r e w Listing This appendix provides specif ication and reference information for the scre ws used in the computer . The four Phillips PM3.0×3.0 scre ws used to secure the hard dri ve bracket to the hard dri v e are included in the Hard Dri v e Bracket Kit, spare part number 434106-001. Phillips P M3. 0×3[...]

A–2 Maintenance and Servi ce Guide Scr ew L isting The remaining scre ws listed in this appendix are a v ailable in the Scre w Kit, spare part number 432983-001, and the Display Scre w Kit, spare part number 432967-001. Capti v e Phillips P M2 .0×5 .0 Sc r e w Locati ons Ta b l e A - 2 Captive Phillips PM2.0×5.0 Screw Color Qty . Length Thread [...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–3 Phillips P M2 . 0×11.0 Sc r e w L ocations Ta b l e A - 3 Phillips PM2.0×11.0 Screw Color Qty . Length Thread Head Width Silver 2 11.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the Mini Card mo dule to the computer (documented in Section 5.8 ) mm[...]

A–4 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the optical drive to the computer (documented in Section 5.9 ) 2 T wo screws that secure the displa y as semb[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–5 Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 5.14 ) mm[...]

A–6 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the displa y bez el to the displa y enclosu re (documented in Section 5.14 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–7 Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the displa y panel to the displa y enclosure (documented in Section 5.14 ) mm[...]

A–8 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 8 screws that secure the top co v er to the base enclosure (documented in Section 5.15 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–9 Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the top co v er to the base enclosure (documented in Section 5.15 ) mm[...]

A–10 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 1 F our screws that secure the top co v e r suppor t trim to the base enclosure (documented in Section 5.21 ) 2 One screw[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–11 Phillips P M2 . 5×8. 0 S cr ew Locati on Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co v er suppor t trim to the base enclosure (documented in Section 5.21 ) mm[...]

A–12 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×8. 0 Scr e w Locati ons Ta b l e A - 4 Phillips PM2.5×8.0 Screw (Continued) Color Qty . Length Thread Head Width Black 38 8.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.24 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–13 Phillips P M2 . 0×3. 0 Sc r e w L ocations Ta b l e A - 5 Phillips PM2.0×3.0 Screw Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical driv e br ac k et to the optical drive (documented in Section 5.9 ) mm[...]

A–14 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×3. 0 Sc r e w L ocations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y hinges to the displa y panel (documented in Section 5.14 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–15 Phillips P M2 . 0×3. 0 Sc r e w L ocations Ta b l e A - 5 Phillips PM2.0×3.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 8 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Bluetooth modu le to the base enclosure (documented in Section 5.18 ) mm[...]

A–16 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 0×5. 0 Sc re w Locati ons Ta b l e A - 6 Phillips PM2.0×5.0 Screw Color Qty . Length Thread Head Width Silver 6 5.0 mm 2.0 mm 5.0 mm Where used: 6 screws that secure the s w itch co v er to the computer (documented in Section 5.10 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–17 Phillips P M2 . 5×7 . 0 Scr e w L ocation Ta b l e A - 7 Phillips PM2.5×7.0 Screw Color Qty . Length Thread Head Width Black 1 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the k e yboard to the computer (documented in Section 5.11 ) mm[...]

A–18 Maintenance and Servi ce Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the k e yboard to the computer (documented in Section 5.11 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–19 Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the po wer b utton board to the f an/heat sink assemb ly (documented in Sectio[...]

A–20 Maintenance and Servi ce Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the top co v er to the base enclosure (documented in Section 5.15 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–21 Silv er Phillips P M2 .5×5 .0 Sc r e w L ocation Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the top co v er to the base enclosur e (documented in Section 5.15 ) mm[...]

A–2 2 Maintenance and Servi ce Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the wireless s witch board to the base enclosure (documented in Section 5.16 )[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–2 3 Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the ExpressCar d assemb ly to the base enclosure (documented in Section 5.20 ) mm[...]

A–2 4 Maintenance and Serv ice Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the pow er connector assemb ly brac ket to the base enclosure (documented in S[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–25 Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the system board to the base enclosure (documented in Section 5.24 ) mm[...]

A–2 6 Maintenance and Serv ice Guide Scr ew L isting Silv er Phillips P M2 .5×5 .0 Sc r e w L ocations Ta b l e A - 8 Silver Phillips PM2.5×5.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 28 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the heat sink to the system board (documented in Section 5.25 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–2 7 Black Phillips P M2 .5×5 .0 Sc r e w L ocati ons Ta b l e A - 9 Black Phillips PM2.5×5.0 Scre w Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 5.0 mm Where used: T wo screws that secure the speaker assemb ly to the base enclosure (documented in Section 5.12 ) mm[...]

A–2 8 Maintenance and Servi ce Guide Scr ew L isting Black Phillips P M2 .5×5 .0 Sc r e w L ocation Ta b l e A - 9 Black Phillips PM2.5×5.0 Scre w (Continued) Color Qty . Length Thread Head Width Black 3 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the po wer connec tor assemb ly to the base enclosure (documented in Section 5.23 ) mm[...]

Sc rew Li st i ng Maintenance and Serv ice Guide A–29 Phillips P M2 . 0×4.0 Sc r e w L ocati ons T able A-10 Phillips PM2.0×4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the wireless antenn a transceiv ers to the displa y enclosure (documented in Section 5.14 ) mm[...]

A–30 Maintenance and Servi ce Guide Scr ew L isting Phillips P M2 . 5×6 . 0 Scr e w L ocations T able A-11 Phillips PM2.5×6.0 Screw Color Qty . Length Thread Head Width Black 4 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the f an/heat si nk assemb ly to the system board (documented in Section 5.25 ) mm[...]

Maintenance and Serv ice Guide B–1 B B ac k up an d Reco v er y Recov e rin g S y st em In forma tio n T ools provided by the operating system and PC Reco v ery software are designed to help you with the follo wing tasks for safeguarding your information and restoring it in case of a system failure: ■ Back up your information regularly to prote[...]

B–2 Maintenance and Servi ce Guide Back up and Reco ve ry Ba ckin g Up Y our Information When to Bac k Up ■ On a regularly scheduled basis. ✎ Set reminders to back up your information periodically . ■ Before the computer is repaired or restored. ■ Before you add or modify hardware or software. Back up Su gg e st io n s ■ Create system r[...]

Back up and R eco v ery Maintenance and Serv ice Guide B–3 Us ing S y st em R est o re P oint s When you back up your system, you are creating a system restore point. A system restore point allo ws you to sav e and name a snapshot of your hard dri ve at a specif ic point in time. Y ou can then recov er back to that point if you want to re verse s[...]

B–4 Maintenance and Servi ce Guide Back up and Reco ve ry Restore to a Pre vious Date an d Time T o rev ert to a restore point (creat ed at a pre vious date and time), when the computer was functioning optimally: 1. Select Start > Help and Support > S ystem Restore . The System Restore windo w opens. 2. Click Restore my computer to an earli[...]

Back up and R eco v ery Maintenance and Serv ice Guide B–5 ■ Number each disc before inserting it into the computer optical dri ve. ■ If necessary , you can exit the program before you ha v e finished creating the reco v ery discs. The next time you open PC Recov ery Disc Creator , you will be prompted to continue the disc creation process. T[...]

B–6 Maintenance and Servi ce Guide Back up and Reco ve ry Reinstalling Sof tware Pr ograms and Driv ers If a program or dri ver preinstalled at the f actory is accidentally erased or is damaged, the Application and Dri ver Reco v ery tool allo ws you to reinstall it. ✎ Software not provided with this computer must be reinstalled from the disc p[...]

Back up and R eco v ery Maintenance and Serv ice Guide B–7 2. Select Start > All Programs > System Reco very > A pplication and Driv er Recovery . The Application and Dri ver Reco ve ry tool opens. 3. Select A pplication Installation or Driver Installation , and then click Next . 4. Follo w the on-screen instructions to complete the prog[...]

B–8 Maintenance and Servi ce Guide Back up and Reco ve ry Recov erin g fro m t he Re cov e r y Dis cs T o restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first reco v ery disc into the optical dri ve and restart the computer . 3. Follo w the on-screen instructions. Reco v erin g from the P artition on th e[...]

Back up and R eco v ery Maintenance and Serv ice Guide B–9 If you want to perform a destructive reco very: ✎ A destructi ve reco very formats the hard dri ve and restores the computer to its factory state. Select this option only as a last resort. a. Click Adv anced Options on the System Recov ery screen. b. S e l e c t Destructive Reco very an[...]

B–10 Maintenance and Service Gui de Back up and Reco ve ry 4. Click OK . 5. At the System Recov ery screen, click Advanced Options . 6. Select Delete Recove ry Partition (not r ecommended) and follo w the on-screen instructions. Upd ating Reins talled Soft war e After you perform a system recov ery , connect to the Internet to update all reinstal[...]

Maintenance and Serv ice Guide C–1 C Disp l a y Compon ent Recy c ling Å W ARNIN G: T he bac klight contains mer c ury . Caution should be ex er cised w hen r emo v ing and handling the bac klight to a v oi d damaging this component and cau sing expo sur e to the mer c ury . Ä CAUTION: The pr ocedures in this appendi x can result in damage to d[...]

C–2 Maintenance and Service Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the LCD panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The procedures provided in this app[...]

Display C omponent R ecy c ling Maintenance and Serv ice Guide C–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Remo ving the Displa y Bez el Scr e w Co v er s and Sc r e w s[...]

C–4 Maintenance and Service Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 . Remo ving the Displa y Bez el[...]

Display C omponent R ecy c ling Maintenance and Serv ice Guide C–5 4. Disconnect all LCD panel cables 1 from the display in verter board and remov e the in verter board 2 . Remo ving the Displa y In verter Boar d[...]

C–6 Maintenance and Service Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the LCD panel to the display enclosure. 6. Remov e the LCD panel 2 from the display enclosure. Re mo v ing the L CD P anel[...]

Display C omponent R ecy c ling Maintenance and Serv ice Guide C–7 7. T urn the LCD panel upside down. 8. Remov e all scre ws that secure the LCD panel frame to the LCD panel. Re mo v ing the L CD P anel Fr ame Scr e w s[...]

C–8 Maintenance and Service Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remov e the LCD panel frame 2 from the display panel. Re mo v ing the L CD P anel Fr ame[...]

Display C omponent R ecy c ling Maintenance and Serv ice Guide C–9 11. Remov e the scre ws 1 that secure the backlight cov er to the LCD panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cov er . Re mov ing the Backlight C o v er[...]

C–10 Maintenance and S ervi ce Guide Display C omponent R ecy cling 14. T urn the LCD panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the LCD panel. Re leasing the Bac klight C ables[...]

Display C omponent R ecy c ling Maintenance and Serv ice Guide C–11 16. T urn the LCD panel upside down. 17. Remov e the backlight frame from the LCD panel. Re mov ing the Backlight F rame[...]

C–12 Maintenance and Service Gui de Display C omponent R ecy cling Å W ARNIN G: T he bac klight contains mer c ury . Caution should be ex er cised w hen r emo v ing and handling the bac klight to a v oi d damaging this component and cau sing expo sur e to the mer c ury . 18. Slide the backlight out of the backlight frame. Re mov ing the Backligh[...]

Display C omponent R ecy c ling Maintenance and Serv ice Guide C–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Re leasing the L CD P an[...]

C–14 Maintenance and Service Gui de Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the backlight and LCD panel.[...]

Maintenance and Serv ice Guide D–1 D Conn ec tor P in A ssi gnmen ts Ta b l e D - 1 Universal Serial Bus Pin Signal P in Signal 1 +5 VDC 3 Data + 2 D ata – 4 Ground[...]

D–2 Maintenance and Service Guide Connec tor P in Assignments Ta b l e D - 2 RJ-45 (Network) Pin Signal P in Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 R eceiv e + 7 Unused 4 Unused 8 Unused[...]

Connector P in Assignments Maintenance and Serv ice Guide D–3 Ta b l e D - 3 S-Video-Out Pin Signal P in Signal 1 TV -Ground 5 TV -CD 2 TV -CVBS 6 TV -Ground 3 TV -Ground 7 TV -YD 4 TV -Ground[...]

D–4 Maintenance and Service Guide Connec tor P in Assignments Ta b l e D - 4 External Monitor Pin Signal P in Signal 1 R ed analog 9 +5 VDC 2 G reen analog 10 Ground 3 Blue analog 11 Monitor detect 4 N ot connected 12 DDC 2B data 5 G round 13 Horizontal sync 6 G round analog 14 V er tical sync 7 G round analog 15 DDC 2B clock 8 G round analog[...]

Connector P in Assignments Maintenance and Serv ice Guide D–5 Ta b l e D - 5 RJ-11 (Modem) Pin Signal P in Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

D–6 Maintenance and Service Guide Connec tor P in Assignments Ta b l e D - 6 A udio-In (Micr ophone) Pin Signal P in Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e D - 7 A udio-Out (Headphone) Pin Signal P in Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

Maintenance and Serv ice Guide E–1 E P o w er C ord Set Requirements 3-Conduc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment is[...]

E–2 Maintenance and Servi ce Guide P ow er Cor d Set Requir ements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed b y an acceptable accredited agency responsible f[...]

P ow er Cor d Set R equirements Maintenance and Serv ice Guide E–3 Countr y-Spec ific Requirements 3-Conductor P o wer Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au st r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap an M ET[...]

E–4 Maintenance and Servi ce Guide P ow er Cor d Set Requir ements Ko r e a E K 4 The Netherlands K EMA 1 Norwa y NEMK O 1 P e ople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² cond[...]

Maintenance and Serv ice Guide Index–1 Inde x 1394 port 1–9 A AC adapter, spare part numbers 3–19 , 3–22 analog TV tuner, spare part number 3–19 , 3–22 arrow keys 1–13 audio board removal 5–51 spare part number 3–5 , 3–26 , 5–51 audio board cable, illustrated 3–15 audio troubleshooting 2–25 audio-in (microphone) jack locat[...]

Index–2 Maintenance and Servi ce Guide Index camera cable disconnection 5–31 removal 5–41 spare part number 3–12 , 3–24 , 5–41 camera module removal 5–35 spare part number 3–12 , 3–24 , 5–35 caps lock key 1–13 caps lock light 1–15 CMOS clearing 1–4 components bottom 1–20 front 1–6 keyboard 1–12 left-side 1–8 rear 1[...]

Index Maintenance and Serv ice Guide Index–3 Display Hinge Kit, spare part numbers 3–12 , 3–24 , 5–38 display lid latch 1–7 display lid switch module removal 5–63 spare part number 3–5 , 3–26 , 5–63 display lid switch module cable disconnection 5–27 illustrated 3–15 display panel removal 5–37 spare part numbers 3–12 , 3–[...]

Index–4 Maintenance and Servi ce Guide Index no OS loading from diskette drive 2–23 no OS loading from hard drive 2–20 , 2–21 , 2–22 no OS loading from optical drive 2–24 no power 2–12 , 2–14 , 2–15 no video 2–16 , 2–17 nonfunctioning device 2–27 nonfunctioning docking device 2–18 nonfunctioning keyboard 2–28 nonfunction[...]

Index Maintenance and Serv ice Guide Index–5 L LED board cable, disconnection 5–20 left-side components 1–8 Logo Kit, spare part number 3–19 , 3–26 M mass storage devices, spare part numbers 3–17 media button 1–17 memory module removal 5–11 spare part numbers 3–10 , 3–24 , 5–11 memory module compartment 1–21 memory module co[...]

Index–6 Maintenance and Servi ce Guide Index P packing precautions 4–5 password clearing 1–4 plastic parts 4–2 Plastics Kit contents 3–14 spare part number 3–5 , 3–14 , 3–25 play/pause button 1–18 pointing device, troubleshooting 2–29 power button 1–15 power button board removal 5–27 spare part number 3–3 , 3–26 , 5–27[...]

Index Maintenance and Serv ice Guide Index–7 security cable slot 1–8 serial number 3–1 , 5–2 service considerations 4–2 Setup Utility 2–1 speaker assembly removal 5–25 spare part number 3–3 , 3–26 , 5–25 speaker assembly cable, disconnection 5–27 speakers 1–15 specifications battery 6–6 computer 6–1 display 6–3 , 6–4[...]

Index–8 Maintenance and Servi ce Guide Index nonfunctioning device 2–18 , 2–27 OS loading 2–19 overview 2–1 pointing device 2–29 power 2–12 video 2–16 TV tuner remote control, spare part number 3–22 U Universal Serial Bus (USB) port location 1–9 , 1–11 pin assignments D–1 unknown password 1–4 USB board removal 5–65 spare[...]