HP (Hewlett-Packard) E1Y40U8 manual

User Guide[...]

© Copyright 2012 Hewlett-Packa rd Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. AMD is a trademark of Advanced Micro Devices, Inc. SD Logo is a trademark of its proprietor. Java is a U.S. tradem[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer air ven ts. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Welcome ........ ....... .......... ......... ........ .......... ........ ......... ......... ........ ......... .......... ....... .... ............. ....... ......... ........ . 1 Finding information ................... ......... .......... .............. ......... .......... .......... ............. ......... .... ..........[...]

Connect ing to a wired n etwor k ..... ......... ......... .......... ....... ........... ........ ......... ......... .......... ....... ... .. ........ 27 Conne cting to a local a rea netw ork (L AN) ...... ............. ............. .......... .............. ............. .... 27 Using a modem ............... ........... ............ ..........[...]

Video .... ........ ........... ....... ......... .......... ........ .......... ......... .......... ........ ........... ....... ......... ................ ......... 43 VGA ... ........... ......... ......... ............ ......... ......... ........... ......... ........... ......... .......... ........... ........ 43 Displ ayPort (select model [...]

Using a U SB device . .............. ......................... ....................... ....................... ............. ......... ..... .......... 58 Connecting a USB device .......... .......... ........... ......... ......... ........... ......... ......... ........... ......... 59 Removing a USB device .............. ......... .......... ..[...]

Sharin g optical drive s ....................... ............................. ............................... .................. ... 82 Using RAID (select models only) .. ............. ............... ............ ............ ............... ........... ............ ... ......... 82 9 Security .......... .......... ............ .......... .......[...]

Using t he Windo ws recovery tools ... ............. ..................... ...................... ............. ........... 102 Using f 11 rec overy t ools .............. .............. ........................ ......................... ..................... 102 Using Windows 8 operatin g system media (purch ased separate ly) ......................[...]

A movie is not visible on an external d isplay ...................... ........................ ..................... 122 The proc ess of burn ing a d isc d oes no t begi n, or it sto ps bef ore c omple tion .................. 1 23 Appendix C Electrostatic dischar ge ................. ...................... ........... ............ .................[...]

xii[...]

1W e l c o m e After you set up and register the compu ter, it is important to take the following steps: ● Take a minute to browse the prin ted Windows 8 Basics guide to explore t he new Windows ® featur es. TIP: To quickly return to the computer Start sc reen from an ope n app or the Windows desktop, press the Windows logo key on your keyboard.[...]

Finding information The computer comes with several resour ces to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components Windows 8 Basics guide Overview of using and navigating with Windows® 8. Help and Support To access Help and Support, typ[...]

Resources For information about Limited Warranty * To access this guide, from the Start screen, select the HP Support Assistant app, select My comput er , and then select Warranty and services . – or – Go to http://www.hp.com/go/orderdocuments . Warranty information *You can find the expressly provided HP Limited Warranty applic able to your pr[...]

2 Getting to know your computer Top TouchPad NOTE: Your computer may look sligh tly different from the illustrati on in this section. Component Description (1) Pointing stick (select models only) Moves the pointer and selects or activate s items on the screen. (2) Left pointing stick button (select models only) Functions like the left button on an [...]

Component Description (5) Left TouchPad button Functions like the left button on an e xternal mouse. (6) Right pointing stick button (select models only) Functions like the right button on a n external mouse. (7) Right TouchPad button Functions like the right button on a n external mouse. Top 5[...]

Lights NOTE: Your computer may look sligh tly different from the illustrati on in this section. Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light ● On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The [...]

Buttons and fingerprint r eader (select models only) NOTE: Your computer may look sligh tly different from the illustrati on in this section. Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, p ress the button to turn o n the computer. ● When the computer is in the Sleep[...]

Keys NOTE: Your computer may look sligh tly different from the illustrati on in this section. Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Function keys Execute freque ntly used system functions when pressed in combination with the fn key. (3) fn key Executes frequently used system f[...]

Front NOTE: Your computer may look sligh tly different from the illustrati on in this section. Component Description (1) Display release latch Opens the computer. (2) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth® device, is on. ● Amber: All wireless devices are o[...]

Right NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Audio-out (headphone) jack Connects optional power ed stereo speakers, headphones, earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, adju st the volume before putting on headphones, earbuds, or a he[...]

Component Description (7) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up au tomatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (8) Security cable slot Attaches an optio nal secu rity cable to the com puter. NOTE: The[...]

Component Description (6) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up au tomatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (7) Security cable slot Attaches an optio nal secu rity cable to the com puter. NOTE: The[...]

Left NOTE: Your computer may look sligh tly different from the illustrati on in this section. Component Description (1) Power connector Connects an AC adapter. (2) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. (3) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performance. (4) HP E[...]

Rear NOTE: Your computer may look sligh tly different from the illustrati on in this section. Component Description (1) RJ-11 (modem) jack Connects a modem cable. (2) External monitor port Connects an external VGA monitor or p rojector. (3) RJ-45 (network) jack Connects a network cable. 14 Chapter 2 Ge tting to know your compu ter[...]

Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visi ble from the outside of the computer. (2) WLAN antennas (3)* Send and receive wireless signal[...]

Component Description (8) Keyboard light Illuminates the keyboard, especially in low-light conditio ns. *The antennas are not visible from the outsid e of the comput er. For optimal transmission, keep the areas immedia tely around the antennas free from obstructions. To see wireless regulatory n otices, see the section of the R egulatory, Safety, a[...]

Component Description (6) Webcam (select models only) Record s video and captures still photographs. For information on using the w ebcam, access Help and Support. From the Start screen, type h , and then select Help and Support . *The antennas are not visible from the outsid e of the comput er. For optimal transmission, keep the areas immedia tely[...]

Bottom NOTE: Your computer may look sligh tly different from the illustrati on in this section. Component Description (1) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up auto matically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine oper[...]

Component Description (8) Bluetooth compartment Supports a Blu etooth device. (9) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, an d the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the c[...]

3 Connecting to a network Your computer can tr avel with you wh erever you go. But even at home, you can explor e the globe and access inform ation from millions of we bsites using you r computer and a wire d or wireless network connection. This chapter will hel p you get connected to that world. Connecting to a wireless network Wireless technology[...]

The wireless light indicates th e overall power stat e of your wireless devices, n ot the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless li ght is off, all wireless devices are off. NOTE: On some models , the wirele ss light is amber when all wirele ss devices are off. Because the w[...]

Setting up a WLAN To set up a WLAN an d connect to the In ternet, you need the following eq uipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless route[...]

Wireless encryption uses security settings to en crypt and decrypt data that is transmitted over the network. For more info rmation, from the Start screen, type h , and then select Help and Support . Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on.[...]

You may need th e HP Mobile Broadband Mod ule serial number to activate mobile broadband service. The serial number is p rinted on a labe l inside the battery bay of you r computer. Some mobile netw ork operators require the use of a SIM. A SIM contains basic information about you, such as a personal identification number (PIN), as wel l as network[...]

7. Insert the SIM into the SI M slot, and gently push the SIM i nto the slot until it is firmly seated. NOTE: See the image on the batt ery bay to determin e which way the SIM card should be inserted into your computer. 8. Replace the battery. NOTE: HP Mobile Broadba nd will be disabled i f the battery is not replaced. 9. Reconnect ex ternal power.[...]

Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireles s devices A Bluetooth device provide s short-range wireless co[...]

Connecting to a wired network There are 2 kinds of wired conn ections: local area network (LAN) and mo dem connection. A LAN connection use s a network cable and is much faster than a modem connectio n, which uses a telephone cable. Bot h cables are sold sepa rately. WARNING! To reduce the risk of el ectric shock, fire , or damag e to the equipment[...]

2. Plug the modem ca ble into the RJ-11 telephone wall jack (2) . NOTE: If the modem cable cont ains noise suppressio n circuitry (3) , which prevents interference from TV and rad io reception, orient the circu itr y end of the cabl e toward the computer. Connecting a country- or region- specific modem cable adapter Telephone jacks vary by country [...]

4 Navigating using the keyboard, touch gestures and pointing devices Your computer allows navi gation using touch gestures (select mode ls only) in addition to the keyboard and mo use. Touch gestures can be used on your computer TouchPad or on a to uch screen (select models only). Review the Window s 8 Basics guide included with your computer. T he[...]

Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased sep a rately) by connecting it to one of the USB ports on the computer . Setting pointing device preferences Use Mouse Properties in Win dows to customize settings for pointing devices, such as button configurat[...]

Turning the Touc hPad off and on To turn the Tou chPad off and on, quickly do uble-tap the TouchPad on/off b utton. Using TouchPad gestures Your TouchPad or to uch screen (select mod els only ) allows you to navigate the pointing device on the screen by using your fingers to control the pointer acti on. TIP: For touch sc reen computer s, you may pe[...]

Tapping To make an on-scre en selection, us e the tap function on the T ouchPad. ● Point to an item on the screen, and then tap one fin ger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for mo ving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the Touc hP[...]

Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom in by placing two fingers tog e ther on th e T ouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers ap art on the Tou chPad zone and then moving your fing ers together. Rotating (select models only) Rotating allows you to tu[...]

2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the To uchPad zone an d pr ess to open the options menu for the selected object. Flicking (select models only) Flicking allows you to navigate th rough scr eens or quickly scroll through d ocuments. ● Place t[...]

Edge swipes (select models only) Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using ap ps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change setting s. ● Swipe your finger gently from the right edge to display[...]

Left-edge swipe The left-edge swipe accesses yo ur recently opened apps so that you can switch between them quickly. ● Swipe your finger gently fro m the left edge of the T ouchPad to switch between rece ntly opened apps. 36 Chapter 4 Naviga ting using the keyb oard, touch ge stures and pointi ng devices[...]

Using the keyboard The keyboard and mo use allow you to type ite ms, scroll and to perf orm the same function s as using touch gestures. The keyb oard also allows you to use action keys and hot keys to perform specific functions. TIP: The Windows logo key on the keyboard allo ws you to quickly return to the Start screen from an open app or the Wind[...]

To use a hot key: ▲ Briefly press the fn key, and then briefly press the se cond key of the hot key combination. Hot key combination Description fn + esc Displays system information. fn + f3 Initiates Sleep, which saves your informatio n in system memory. The display and other system components turn off and power is conserved. To exit Sleep, brie[...]

Using keypads The computer includes an embedded numeric keyp ad. The computer al so supports an optional external numer ic keypad, or an optional exter nal keyboard that includes a numeric keypad. Using the embedded numeric keypad Component Descript ion (1) fn key Turns the embedded numeric keypad on and off w hen pressed in combination with the nu[...]

Turning the embedded nu meric keypad on and off Press fn + num lk to turn on the embedded numeric ke ypad. Press fn + num lk again to turn off the keypad. NOTE: The embedded numeric keyp ad is turned off while an external keyboard or numeric keypad is connected to the compute r. Switching key fu nctions on the embedded numeric key pad You can tempo[...]

5 Multimedia Your computer may inclu de the following: ● Integrated speaker(s) ● Integrated micropho ne(s) ● Integrated web cam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity controls Depending on your computer model, you may ha ve t he following media activity controls that allow you to play, pau[...]

WARNING! To reduce the risk of personal inju ry, lower the volume setting before puttin g on headphones, earbuds, or a headset. For additional safety information, see th e Regulatory, Saf ety and Environmental Notices . Connecting a microphone To record audio , connect a microphone to the microphone jack on the computer. For best results when recor[...]

To confirm or chang e the audio settings on your computer: 1. From the Start screen, type c , and then select Control Panel from the list of apps. 2. Select Hardware and Sound > Sound . Webcam (select models only) Some computers inclu de an integ rated webcam. Wit h the preinst alled software, you can use the webcam to take a photo or record a v[...]

To connect a VGA disp lay device to the external monitor port: 1. Connect the VGA ca ble from the monito r or projector to the VGA port o n the computer as shown. 2. Press fn + f4 to alte rnate the scree n image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneou[...]

To connect a vid eo or audio device to th e DisplayPort: 1. Connect one en d of the DisplayPort cable to the DisplayPort port on the computer. 2. Connect the othe r end of the cable to the vi deo device. 3. Press fn + f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. [...]

6 Power management NOTE: A computer may have a power button or a power switch. T he term power bu tton is used throughout this gu ide to see both types of power controls. Shutting down the computer CAUTION: Unsaved inf ormation is lost wh en the computer sh uts down. The shutdown comma nd closes all open pro g rams, including the ope r ating system[...]

Setting power options Using power-saving states Sleep is enabled at the fa ctory. When Sleep is initiate d, the power ligh ts blink and the scree n clears. Your work is save d to memory. CAUTION: To reduce the risk of possible audio and vid e o degradation, loss of a udio or video playback functionality, or loss of in formation, do not initiate Sle[...]

Enabling and exiting user-initiated Hibernation You can enable u ser-initiated Hibernation a nd change othe r power settings and timeouts using Power Options in Window s Control Pane l: 1. From the Start screen, type c , and then select Control Panel from the list of apps. 2. Click Hardware and Sound , and then click Power Options . 3. In the left [...]

Using battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible ba ttery purchased from HP. The computer runs on b a ttery po wer whenever it is not plugge d into external AC power. Computer battery life varies, depending on pow er management sett[...]

Maximizing battery discharge time Battery discharge time varies depending on fe atures yo u use while on battery power. Maximum discharge time gradually decreases as the ba ttery storage capacity naturally deg rades. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ● Remove the ba ttery on t he comput er when i[...]

Inserting or removing the battery To insert the battery: 1. Turn the computer upside do wn on a flat surface, with the battery b ay toward you. 2. Insert th e battery (1) into the battery bay until it is seated. The batter y release latch (2) automatically locks the battery into place. To remove the battery: CAUTION: Removing a battery that is the [...]

Storing a user-replaceable ba ttery (select mod els only) CAUTION: To reduc e the risk of damag e to a battery, do not expose it to high temp eratures fo r extended perio ds of time. If a computer will be unused and unplugged from external power for more than 2 weeks, remove the user-replaceabl e battery and store it separately. To prolong the ch a[...]

When you connec t the computer to external AC power, th e following ev ents occur: ● The battery be gins to charge. ● If the computer is turned on, the power me ter icon in th e notification area, at the far right of the taskbar, changes app earance. When you disconne ct external AC pow er, the followi ng events occur : ● The computer switche[...]

7 External cards and devices Using Media Card Reader cards (select models only) Optional digita l cards provide secure da ta storag e and convenient data sha r ing. These cards are often used with digital med ia–equipped camera s and PDAs as well as with o ther computers. To determine the digital ca rd formats that are supported o n your computer[...]

Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsiv e system, use the following procedure to safely re move the digital card. 1. Save your information and close all prog rams associated with the digital card . 2. Click the remove hard ware icon on the Windows deskto p in the notificatio n area, at the far rig ht of[...]

Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media ca rds, do not insert a PC Card into an ExpressCard slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserti ng an ExpressCa rd. Do not move or transpor t the computer when an ExpressCard is in u se. NOTE: The following illust[...]

Removing an ExpressCard CAUTION: To reduce the risk of loss of data or an unresponsiv e system, use the following procedure to saf ely remove the ExpressC ard. 1. Save your information and close all prog rams associated with the ExpressCa rd. 2. Click the remove hard ware icon on the Windows deskto p in the notificatio n area, at the far rig ht of [...]

Inserting a smart card 1. Hold the card label-side up, and gently slid e the card into the smart card reader until the card is seated. 2. Follow the on-screen instruction s for logging on to the computer using the sma rt card PIN. Removing a smart card ▲ Grasp the edge of the smart card, and then pull it out of the smart car d reader. Using a USB[...]

Connecting a USB device CAUTION: To reduce the risk of damage to a USB conn ector, use minimal force to connect the device. ▲ Connect the USB cab le for the device to the USB po rt. NOTE: The following illustration may look slightly different than your computer. You will hear a sound when the de vice has been detected. NOTE: The first time you co[...]

Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal fo rce to connect the device. ▲ To connect a 1394 device to the comp uter, connect the 1394 cable for the device to the 1 3 94 port. You will hear a sound when the de vice has been detected. Removing a 1394 device CAUTION: To reduce the risk of lo[...]

Connecting an eSATA device CAUTION: To reduce the risk of damage to an eSATA port connecto r, use minimal force to co nnect the device. ▲ To connect an eSATA de vice to the computer, connect the eSATA cable for the device to the eSATA port. You will hear a sound when the de vice has been detected. Removing an eSATA device CAUTION: To reduce the r[...]

Using optional external devices NOTE: For more information about req uired software and d r ivers, or to learn which computer port to use, see the manufacturer's instructi ons. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered d evice, be sure that the device is tu r[...]

Using the docking connector (select models only) The docking conne ctor connects the compu t er to an optiona l docking device. An optional docking device provides addition al ports and connect ors that can be used with the computer. NOTE: The following imag e may look slightly diff er ent than your computer or docking device. Using optiona l exter[...]

8D r i v e s Handling drives CAUTION: Drives are fragile computer comp onents that must be handle d with care. Re fer to the following caut ions before hand ling drives. Additional caut ions are inclu ded with the proce dures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, [...]

Using hard drives CAUTION: To prevent information loss or an unresponsive system: Save your work and sh ut down the co mputer before adding or replacing a memo ry module or hard drive. If you are not sure wh ether the compu ter is off or in Hibernation, turn the computer on by pressing the power button. Then shut d own the computer through the ope [...]

3. Slide the service door toward the front of the co mputer (4 ) and lift (5) to remove the cover. 66 Chapter 8 Drives[...]

Replacing the service door Replace the service do or after accessing the memory module slot, hard driv e, regulatory label , and other components. To replace the se rvice door: 1. Tilt down the service d oor to align the front e d ge of th e service door ne ar the front edge of the computer (1 ) . 2. Insert the a lignment tabs (2) on the rea r edge[...]

Removing the hard drive To remove the hard drive for the Elite Book: NOTE: The smart card reader is located on top of the h ard drive. Beca use of this, you must first move the smart card read er out of the way before you can access the hard drive. 1. Save your work and shut down the computer. 2. Disconnect AC power and e x ternal devices conn ecte[...]

9. Use the plastic tab to lift the connector side of the hard driv e up at an angle (3) and remove the drive (4) from the computer. To remove the hard drive for th e ProBook: 1. Save your work and shut down the computer. 2. Disconnect AC power and e x ternal devices conn ected to the computer. 3. Remove the batt ery (see Inserting or removing the b[...]

Installing a hard drive To install the hard drive for the EliteBook: 1. Insert the hard d rive into the hard drive bay at an angle (1) , and then lay the hard drive flat in the hard drive bay (2) . 2. Pull the plastic tab (3) towa rd the center of the computer to engage th e hard drive with the connector. 3. Tighten the hard drive screws (4) . 4. R[...]

8. Connect AC power and e xternal devices to the computer. 9. Turn on th e compute r. To install the hard dr ive for the ProBook: 1. Insert the hard d rive into the hard drive bay at an angle (1) , and then lay the hard drive flat in the hard drive bay (2) . 2. Pull the plastic tab (3) towa rd the center of the computer to engage th e hard drive wi[...]

4. Unplug the p ower cord from the AC outlet. 5. Turn the computer upside down on a fla t surface, with the up grade bay toward you. 6. Remove the battery see ( Inserting or removing the battery on pa ge 51 ). 7. Remove the service door (see Removing the service door o n page 65 ). 8. Remove the ha rd drive scre ws from the up grade bay . 9. Loosen[...]

To install a ha rd drive in the u pgrade bay: 1. Insert th e hard drive (1) into the up grade bay, and then tig hten the upgra de bay screw (2) . 2. Replace the hard drive screws. 3. Replace the service d oor (see Replac ing the service door on page 67 ). 4. Insert the battery (see Inserting or remo ving the battery on page 51 ). 5. Turn the comput[...]

To remove an optical drive from the upgrade bay: 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all extern al hardware devices connected to the computer. 4. Unplug the p ower cord from the AC outlet. 5. Turn the computer upside down on a fla t surface, with the up grade bay toward you. 6. Remove the batt ery (see [...]

2. Tighten t he upgrade b ay screw (2 ) . 3. Replace the service d oor (see Replac ing the service door on page 67 ). 4. Insert the battery (see Inserting or remo ving the battery on page 51 ). 5. Turn the computer right-side up, and then reco nnect AC po wer and exter nal devices to the computer. 6. Turn on th e compute r. To install an optical dr[...]

5. Turn the computer right-side up, and then reco nnect AC po wer and exter nal devices to the computer. 6. Turn on th e compute r. Improving hard drive performance Using Disk Defragmenter As you use the compute r, files on th e hard drive become fra gmented. Disk Def ragmenter consolidates the fragmented files and folders on the hard drive so that[...]

Using HP 3D DriveGuard (select mode ls only) HP 3D DriveGuard protects th e hard drive by parking the drive and halting data req uests under either of the following conditions: ● You drop the compu t er. ● You move the compute r with the display cl osed while the computer is running on battery power. A short time a fter the end of one of these [...]

Using HP 3D DriveGuard software The HP 3D DriveGuard so ftware enables you to perform the following tasks: ● Enable and disa ble HP 3D DriveGuard. NOTE: Depending on yo ur user privileges, you ma y be unable to ena ble or disable H P 3D DriveGuard. Pri vileges for non-admini strato r users can be changed by members of an administrator group. ● [...]

5. Gently press the disc (3) down onto the tray spind le until the disc snaps into place. 6. Close the disc tray. NOTE: After you insert a disc, a short pause is no rmal. If you have no t selected a media player, an AutoPlay dialog box opens. It prompts you to select how you wan t to use the m edia content. Removing an optical disc Tray-load There [...]

2. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc. Hold the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tra y is not fully acce ssible, tilt the disc carefully as you remove it. 3. Close the disc tray and pla ce the disc in a protective case. When the d[...]

3. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc. Hold the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tra y is not fully accessi ble, tilt the disc carefully as you r emove it. 4. Close the disc tray and pla ce the disc in a protective case. Using opt[...]

Sharing optical drives Although your computer may not have an integrated optical drive, you can access software and data, and install applicatio ns, by sharing an opti cal driv e connected to anothe r computer in your network. Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to oth er [...]

9S e c u r i t y Protecting the computer Standard security features pr ovided by the Windows operating system and the non-Windows Computer Setup utility (BIOS) ca n protect your pe rsonal settings and data from a variety of risks. NOTE: Security solutions are desi gned to act as de terrents. These deterrents may not prevent a product from being mis[...]

Computer risk Security feature Unauthorized removal of the computer Security cabl e slot (used with an optional secu rity cable) *Computer Setup is a preinstalled, ROM-based utility that c an be used even when the operating system is not working or will not load. You can use either a pointing device (TouchPad, pointing stick, or U SB mouse) or the [...]

Setting passwords in Windows Password Function Administrator password* Protects access to a Windows administrator-level account. NOTE: This password cannot be used to access Co mputer Setup contents. User password* Protects access to a Windows user account. *For information about setting a Windows administrator passw or d or a Windows user password[...]

Setting passwords in Computer Setup Password Function BIOS administrator password* Protects access to Computer Setup. DriveLock master password* Protects access to the internal hard drive that is pr otected by DriveLock. It is also used to remove DriveLock p rotection. This password is set under DriveLock Password s during the enable process. Drive[...]

Setting a new BIOS administrator password 1. Turn on or restart the compu ter, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of th e screen. 2. Press f10 to enter Computer Setup. 3. Use a pointi ng device or the arrow keys to select Secur ity > Setup BIOS Administrator Password , and the[...]

7. When prompted to type your new password ag ain, leave the field empty, and then press enter . 8. To save your change s and exit Compute r Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit , and then press enter . Y[...]

5. Use a pointing de vice or the arrow keys to select the hard drive you want to protect, and then press enter . 6. Read the warning. T o continue, select YES . 7. When prompted, type a ma ster password, and then press enter . 8. When prompted, type th e master password again to confirm, and then press enter . 9. When prompted, type a u ser passwor[...]

8. When prompted , type the new p assword again to confirm, and then p ress en ter . 9. To save your change s and exit Compute r Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit , and then press enter . Your changes [...]

3. Use a pointi ng device or the arrow keys to select Secur ity > Automatic DriveLock , and then press enter . 4. Use a pointi ng device or the arrow keys to select an internal hard drive, and then press enter . 5. Read the warning. T o continue, select YES . 6. To save your change s and exit Compute r Setup, click the Save ico n and then follow[...]

Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a software program yo u install on your comp uter and/ or n etwork, or it can be a so lution made up of both hardware and software. There are two types of firewalls to consider: ● Host-bas ed firewalls—Softw are that pr otects[...]

Installing an optional security cable NOTE: A security cable is designed to act as a deterr ent, but it may not prevent the computer from being mishan dled or stolen. NOTE: The security cable slot on your computer may look s lightly different from the illustration in this section. See Getting to kno w your computer o n page 4 for the location of th[...]

Locating the fingerprint reader The fingerprint rea der is a small metallic sensor that i s located in one of the following areas of your computer: ● Near the bott om of the TouchP ad ● On the right side of th e keyboard ● On the upper-r ight side of the display ● On the left side of the display Depending on your computer model, the re ader[...]

10 Maintenance Adding or replacing memory modules The computer ha s one memory module compartmen t. The capaci ty of the compu t er can be upg raded by adding a memory module to the vacant expansion memory mod ule slot or by upgrading the existing memory modul e in the primary memory modul e slot. WARNING! To reduce the risk of electric shock and d[...]

b. Grasp th e edge of th e memory module (2) , and then ge ntly pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch th e components on the memory modul e. To protect a memory modu le after removal, place it in an electrostatic-saf e container. [...]

c. Gently press the memory mo dule (3) down, applying pressure to both the left an d right edges of the memo ry module, until the retenti on clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend th e memory module. 7. Replace the service d oor (see Replac ing the service door on page 67 ). 8. Insert th[...]

CAUTION: Avoid the following cleaning products: Strong s olvents, such a s al cohol, acetone, ammonium chloride, methylene chlorid e , and hydrocarbons, which can p e rmanently damage the surface of the computer. Fibrous materials, su ch as paper towels, which ca n scratch the computer. Over time, dirt particles and cleaning ag ents can get trapped[...]

Updating programs and drivers HP recommends that you up date your programs and driver s on a regular basis with the la test versions. Go to http://www.hp.com/ support to download the l atest versions. You can also register to receive automatic update n o tifications when they become a vailable. Using SoftPaq Download Manager HP SoftPaq Download Man[...]

11 Backup and recovery To protect you r information, use Windows Back up and Restor e to back up individu al files and fold ers, back up your entire hard drive, crea te system repair media (select mo dels only) by using the in stalled optical drive (select models only) or an optional exte rnal optical drive, or create system restore points. In case[...]

(select models only) are used to st art up (boot) the computer a nd repair the operating system in case of system instability or failure. Yo ur initial and subsequen t backups allow you to restore yo ur data and settings if a failure occurs. From the Start s creen, type backup , click Settings , and then select Save backup copies of your files wi t[...]

Using the Windows recovery tools To recover informat ion you previo usly backed up: ▲ From the Start screen, type h , and then select Help and Support . To recover your information u s ing Startup Repair, follow these steps: CAUTION: Some Startup Repair options will complete ly erase and reformat the hard drive. All files you have created and an [...]

3. If the HP Re covery partit io n is listed, restart the co mputer, and then press esc while the “Press the ESC key for Startup Me nu” message is displayed at the bottom of the screen. 4. Press f11 while the “Press <F11> for recovery” messag e is displayed on th e screen. 5. Follow the on-screen instructions. Using Windows 8 oper ati[...]

To start Refr esh: 1. On the Start screen, point to the far-ri ght upper or lower corner o f the screen to display the charms. 2. Click Settings . 3. Click Change PC setting s in the bottom-right corne r of the scre en, and then select General from the PC settings screen. 4. Under Refresh your PC without affecting your files , select Get starte d ,[...]

Using HP Software Setup HP Software Setu p can be used to rein stall drivers or select so ftware tha t has been corrupt ed or deleted from the system. 1. From the Start screen, type HP Software Setup , and select apps. 2. Open HP So ftware Setup. 3. Follow the on screen directions to re install drivers or select software. Performing a system recove[...]

12 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Ou tput System (BIOS), controls communication betwe en all the inpu t and output devices on the system (such as disk drive s, display, keyboard, mous e, and printer). Computer Setup includes settings for the types of devices installed, the s[...]

To exit Computer Setup menu s, choose one of the following method s: ● To exit Computer Setup menus without saving your chan ges: Click the Exit icon in the lower-left corn er of the screen, and then follow the o n-screen instructions. – or – Use the tab key and the arro w keys to select File > Ignore Changes and Exit , and then press ente[...]

Updating the BIOS Updated versions of the BIOS ma y be avail able on the HP website. Most BIOS update s on the HP website are packaged in compre ssed files called SoftP aqs . Some download packa ges contain a file n amed Read me.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determ[...]

NOTE: If you connect your comp uter to a networ k, con s ult the network administrator before installing any software upd ates, especially system BIOS up dates. BIOS installation procedures vary . Follow any instructions that are displayed on the scree n after the download is complete. If no instructions are d isplayed, follow these steps: 1. From [...]

To start Advanced System Diagnostics: 1. Turn on or restart the compu ter. While the “Press the ESC ke y for Startup Me nu” message is displayed in the lo wer-left corner of the screen , press esc . When the Startup Menu is displayed, press f2 . 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If y[...]

13 Support Contacting support If the information provide d in this user guide or Help and Support doe s not address your que stions, you can contact support. Fo r U.S. support, go to http://www.hp.com/ go/contactHP . For worldwide support, go to http:/ /welcome.hp.com/ country/us/en/wwcontact_us.html . Here you can: ● Chat online wi th an HP tech[...]

Labels The labels affixed to the computer provid e inform ation you may need wh en you troubleshoot system problems or travel internationa lly with the computer: ● Service label—Provides important information, including the following : Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number ( p/n) (4) Warranty period ([...]

14 Specifications ● Input power ● Operating environment 113[...]

Input power The power information in this section may be helpfu l if you plan to travel internationally with the computer. The computer op erates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50 –60 Hz. Although the computer can be powered from a standalone DC power so urce, it[...]

Operating environment Factor Metric U.S. Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum alti tude (unpr essurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonope[...]

A Traveling with the computer For best results, follo w these traveling and shipping tips : ● Prepare the comput er for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external me dia cards, such as digital cards. CAUTION: To reduce the risk of da mage to the computer, d amage to a drive, or lo ss of information,[...]

hazardous locations. If you ar e uncertain of th e policy that applie s to the use of a pa rticular device, ask for authorization to use i t before you turn it on. ● If you are trave ling internationa lly, follow these sugg estions: ◦ Check the computer-related customs re gulations for ea ch country or region on your itinerary. ◦ Check the po[...]

B Troubleshooting Troubleshooting resources ● Access website links an d additional information about the computer through Help and Support. From the Start screen, type h , and then select Help and Support . NOTE: Some checkup and re pair tools require an Internet connection. HP also provides additional tools that do not require an Internet co nne[...]

The computer screen is blank If the screen is blank but yo u have not turned off the computer, one or more of these setting s may be the cause: ● The computer may be in the Sleep state. To exit Sleep, briefly p ress the power b utton. Sleep is an energy-saving fe ature that turns off th e display. Sleep can be initiated by the system while the co[...]

An external device is not working Follow these sugg estions if an external de vice do es not function as expected : ● Turn on the device according to the manufacturer's instructions. ● Be sure that all device connections are secu re. ● Be sure th at the device is re ceiving electrical power. ● Be sure that the device, especially if it [...]

3. Remove the disc (3) from the tray by ge ntly pressing dow n on the spindle while lifting the outer edges of the di sc. Hold the disc by the edg es and avoid touching the flat surfaces. NOTE: If the tra y is not fully accessi ble, tilt the disc carefully as you r emove it. 4. Close the disc tray and pla ce the disc in a protective case. Resolving[...]

The computer does not de tect the optical drive If your operating system does not detect an in stalled device, the devi ce driver software may be missing or corrupte d. 1. Remove any discs fro m the optical drive. 2. From the Start screen, type c , select Co ntrol Panel , and then click Sy stem and Security . 3. Click Device s and Printers , and th[...]

The process of burning a disc does not begin, or it stops before completion ● Be sure that all ot her programs ar e closed. ● Turn off Sleep mode. ● Be sure that you are using the right kind of disc for your drive . ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again. ● If you are copying a d isc, s[...]

C Electrostatic discharge Electrostatic discharge is the rele ase of static electricity when tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob . A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components. To p r[...]

Index Symbols/Numerics 1394 cable, con necting 60 1394 devices connecting 60 defined 59 removing 60 1394 port, identifying 13 A AC adapter, testing 53 accessory battery connector, identifying 18 administrator password 85 advanced system diagnostics 109 airport security devices 64 antivirus software 91 audio functions, checking 42 audio-in (micropho[...]

removing 90 setting 88 drives external 62 handling 64 hard 62 optical 62 using 65 E electrostatic d ischarge 124 embedded numeric keypad , identifying 8, 39 eSATA cable, connecting 6 1 eSATA devices connecting 61 defined 60 removing 61 eSATA port 10, 11 esc key, identifying 8 ExpressCard configuring 55 defined 55 inserting 56 removing 57 removing i[...]

low battery level 50 M maintenance Disk Cleanup 76 Disk Defragmenter 76 media activity controls 41 Media Card Read er, identifying 13 media hot keys 41 memory module identifying 19 inserting 96 removing 95 replacing 95 microphone (audio-in) jack, identifying 10, 11 microphone, connecting 42 mouse, external setting pref erences 30 N network jack, id[...]

TouchPad buttons 4, 5 using 30 TouchPad g estures pinching 33 rotating 33 scrolling 32 zooming 33 TouchPad light , identifying 6 TouchPad zone, id entifying 4 traveling with the computer 52, 112, 116 tray-load optical drive 78 troubleshooting disc burning 123 disc play 122 optical disc tray 120 optical drive de tection 122 troubleshooting, ext erna[...]