HP (Hewlett-Packard) EN3700 manual

HP Jet direct en 3 700 fast ethernet external print server for network capable H i-Speed USB 2.0 peripherals[...]

© 2003 Hewl ett-Packard Develop ment Company , L.P . Online version 1 Reproduction, ad aptation or tran slation withou t prior written per mission is p rohibited, except as allowed under the copyrigh t laws. The information co ntained h erein is subject to chan ge withou t not ice. The on ly wa rra nties for H P pro duc ts an d services are set f [...]

HP Jetdi rect fas t ethernet external print s erver iii Contents 1 Introductio n ............................................................ ...... 1-1 General product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Contents of the p roduct package . . . . [...]

iv User Guide Contents 5 Getting Suppo rt and Service ...................................... 5-1 Help-yours elf troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Call HP: HP support b y phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 1-1 Chapter 1 Introduction Gene ral prod uc t infor mation The HP Jetdi rect en3700 is an external pri nt server wit h USB 2.0 conn ection. It plug s into the USB port of printers (and m ul tif unction peripherals) to pro vide a netw ork connection for those printers. (A label on the end o[...]

1-2 User Guide Chapter 1 Introduc tion The print server in cludes an embedded W e b serv er that allows remote management throug h a W eb br owser . The embedded W eb server , which allows you to monitor and manage the print serv er remotely , requires Microsoft Internet Explorer 4.0 or l ater , or Netscape Nav igator 5 .0 or later . See the specif[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 2-1 Chapter 2 Installing the print server Overview of inst allation Install hardwar e Summary: T o connect the printer to the network us in g the HP Jetdirect en3700 exter nal print server , you will • connect the print server to the network with a network cable, • connect the print se[...]

2-2 User Guide Chapter 2 Installing the prin t serve r • This default procedur e invo lves installi ng printer drivers and other so ftware and configuring netw ork parameters. Y ou will use the installation software on either the CD-ROM s upplied with y our printer or on the Je tdirect CD-ROM s upplied with your pri nt server , depending on your [...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 2-3 Chapter 2 Installing t he print server 2. Attach the print server to the printer by plugging the Un iversal Serial Bus (USB) cable—shipped with the prin t server—int o the USB connector on the back of the print server and into the USB connector on the printer . • Caution! Unsuppo[...]

2-4 User Guide Chapter 2 Installing the prin t serve r 3. Plug the DC power cord from the power m odule—shipped wi th the print server—into the p ower connector on the b ack o f the print server . Plug the power module into a power outlet. • Caution! Do not use t he power modul e shipped with your print s erver with any other products! 4. V e[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 2-5 Chapter 2 Installing t he print server • The po wer/status LED o n the top fron t begins b linking and wit hin 15 seconds is solid green, to ind icate the se rver pa ss ed its se lf -test. • A solid g reen USB LED on the t op front in dicates a good US B connection, as illustrated [...]

2-6 User Guide Chapter 2 Installing the prin t serve r[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 3-1 Chapter 3 Configuring and managing the print server on your network This sectio n introdu ces the tools you can use to co nfigure an d mana ge your pri nt server , and the protocols you can set up. • Basic configuration, as par t of th e installatio n process • Changing an d managi[...]

3-2 User Guide Chapter 3 Configur ing a nd managin g the pr int ser ver on your net work This basic procedure involves installing prin ter driv ers and other so ftware, configuring network parameters, an d setting up the print path. Y ou will use the installati on software on either the CD-ROM supplied with your prin ter or on the HP Jetd ir ect CD[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 3-3 Chapter 3 Configu ring and managi ng the print se rver o n your n etwork Y ou use yo ur standard web browser for access to the emb edded web server’ s function s. Open your b rowser and enter the p rint server ’ s IP addres s as the URL. (Most br owsers will take a simple IP addres[...]

3-4 User Guide Chapter 3 Configur ing a nd managin g the pr int ser ver on your net work • DLC/LLC: Can be enabled or d isabled; otherwi se there are no parame ters to set on the Jetdirect m odule. • Appl eT alk: Printer Name and Printer Zone parameters can be set up using the HP LaserJet Utility for MacOS. • SNMP: (Simple Netw ork Managem en[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 3-5 Chapter 3 Configu ring and managi ng the print se rver o n your n etwork If you are changing to an a ddress on the same I P network: 1. Open your b rowser and enter the p rint serv er’ s cur rent IP address as the UR L. (Y ou may need to precede it with htt p:// ). If you don’ t kn[...]

3-6 User Guide Chapter 3 Configur ing a nd managin g the pr int ser ver on your net work Performing a cold reset (to factory defaults) Once you con figure the print server , the confi guration settings are retained in memo ry unless you manually reset them to factory def a ult s, as follows : 1. Unplug the power module f rom the back of the print s[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 4-1 Chapter 4 T roubleshooting Help-yourself troubl esho oti ng For information to solv e pro blems and get your print serv er working, refer to the T roubleshooting section in the HP Jetdirect CD-R OM en3700 User Guide for interactive step-by-step troubleshooting procedures . Interpretin [...]

4-2 User Guide Chapter 4 T roubles hooting[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 4-3 Chap ter 4 T roubleshoo ting[...]

4-4 User Guide Chapter 4 T roubles hooting General Jetdirect Information: Provides general p ri nt s erver statu s and identification information. USB Printer Information: Provides the US B 2.0 printe r class descript ors for th e device connected to the port. Security Settings: Pro vides the current values for v arious security and access con trol[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 4-5 Chap ter 4 T roubleshoo ting Interpreting the li ght s on the pr int server Power/S tat us Light Light Behav ior Description Off Print server is not receivin g power . On solid green Print server is on and ready . Blinking slowly (green) Print server receiving power but not ready; self[...]

4-6 User Guide Chapter 4 T roubles hooting USB Light Light Behav ior Description Of f USB is n ot operational. Th is is OK before the print serv er finishes startin g up. After sta rtup completes, th is could indi cate a faulty pr int server . On solid green USB is en abled and ready for use. This beg ins before the USB cable is connect ed. Blinkin[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 4-7 Chap ter 4 T roubleshoo ting Resetting print server to factory default s (cold reset) Once you configure the HP external print server , the configuration se ttin gs are retained in memory unless you manually res et them to factory defaults. T o reset the pr int server configuration to [...]

4-8 User Guide Chapter 4 T roubles hooting[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 5-1 Chapter 5 Getting Support and Service Help-yourself troubl esho oti ng For information to solv e pro blems and get your print serv er working, refer to the T roubleshooting section in the HP Jetdirect CD-R OM en3700 User Guide for interactive step-by-step troubleshooting procedures . C[...]

5-2 User Guide Chapter 5 Getting Suppo rt and Servi ce WWW : HP su pport online Refer to our support p ages on the H P W eb sit e www .hp.com/sup port/net_prin ting to help sol ve your issues and answer your ques tions about your HP Jetdi rect print se rver , 24 hours a day , 7 days a week. Sof tware, driver , and firmware image upgrades Hewlett-Pa[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 5-3 Chapter 5 Getting Supp ort an d Servic e Getting W arranty Service Hewlett-Packa rd Limited Global W arranty S t atement 1. HP warrants to you , the end-user customer , that HP hardware, accessories and supplies will be free from defects in materials and workman ship after the date of [...]

5-4 User Guide Chapter 5 Getting Suppo rt and Servi ce will not alter form, fit or function of the product to make it operat e in a country /region for whic h it was ne ver intended to fu nction for legal or regul atory reasons. 7. TO THE EXTENT ALLOWED BY LOCA L LA W , THE ABOVE W ARRANTIES ARE EXCLUSIVE AND NO OTHER W ARRANTY OR CONDITION, WHETHE[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 5-5 Chapter 5 Getting Supp ort an d Servic e Argentina Certificado de Garan tía: vea el folleto de garantía que acompaña al paquete del product o. México Póliza de Garantía: vea el folleto de garantía que acompaña al paque te del pr odu cto. Gett ing w arr an ty s erv ice For your [...]

5-6 User Guide Chapter 5 Getting Suppo rt and Servi ce Service out side the USA Customers out side the USA s hould contact thei r HP Authorized Dealer or HP Sales and Service Office to obtain information on prices, exchange unit av ailability , and instructions .[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 6-1 Chapter 6 Specifications, Safety , and Regulatory Support ed networking Physi cal • Supports unshielded or shielded twi sted- pair cabling, usin g an RJ-45 connector, for: - IEEE 802.3 i 10Base-T (Ethe rnet) - IEEE 802.3 u 100Base-TX (Fast Ethernet) • Requires a 1 0Base-T or 100Bas[...]

6-2 User Guide Chapter 6 Speci fications , Safety , and Regula tory Supported network protocols TCP/I P (*) DLC/LLC IPX/SPX Apple EtherT alk direct mode LPD FTP pri ntin g IPP dir ect mode Novell NetW are Micr osoft W indows: 98, M e X X X — — X X NT 4.0 X X 2000, XP X — UNIX and Linux: HP-UX 10.20, 11. x X X X HP MPE iX X — — Sun Sol ari[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 6-3 Chapter 6 Specifi catio ns, Safety , an d Regul atory *Other net work prot ocols sup ported •T e l n e t • Bootp /DHCP •W I N S • HTTP •S L P •I G M P • iPrint • NDS •B i n d e r y •N C P • SNMP v1, v2C Advanced Security: • SNMP v3 • SSL/TLS Apple: Mac OS 9 .0[...]

6-4 User Guide Chapter 6 Speci fications , Safety , and Regula tory Physical specifications Inte rfac es Dimensions W eight Environment al specificatio ns Acoustic Noise: Not applicable Port Sp ecification Network See network specifications above. USB Female “A” connector, compatible with USB ve rsion 2.0 W idth 102 mm (4.08 in ) Lengt h 131 mm[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 6-5 Chapter 6 Specifi catio ns, Safety , an d Regul atory Electri cal specificati ons Power requirement s Powe r mo du les Print serv er Power module Input voltage 13 Vdc See “inp ut rating” for power module s bel ow Nomina l outp ut vol tage n/a 13 V dc Input current 220 mA @ 13 V 100[...]

6-6 User Guide Chapter 6 Speci fications , Safety , and Regula tory USB: Downstream power supplied Compatibl e with US B 2 .0 Electromagneti c specifications Electromagnetic immunity See the Declaration of Confo rmity (this chapter). Electrom agnetic emissi ons • USA: FCC pa r t 15 Clas s B • Canada: ICES-003 (B ) • Japan: VCCI Class 1 , 2 ?[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 6-7 Chapter 6 Specifi catio ns, Safety , an d Regul atory Safety st atement s Product complies with: • IEC 950: (1991)+A1, A2, A3, A4 / EN6095 0 (1992)+A1, A2, A3, A4, A1 1 • UL 1950 • CSA 9 50 • NOM-019-SCIF I-1994, NOM-001-SCF I-1993 Regulatory st atement s USA: FCC Class B S tat[...]

6-8 User Guide Chapter 6 Speci fications , Safety , and Regula tory[...]

HP Jetdi rect en37 00 fas t ethernet external print s erver 6-9 Chapter 6 Specifi catio ns, Safety , an d Regul atory Australia This equipment complies with Austra lian EMC requirements. Canada This equipment comp lies with Canadian EMC Class B requirements. Japan: VCCI Class B Korea: EMI Ta i w a n : Class A China: Chi nese S af ety St atem ent[...]

6-10 User Guide Chapter 6 Speci fications , Safety , and Regula tory[...]