HP (Hewlett-Packard) G6 manual

HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troublesh ooting reference us ed for maintaining an d servicing the comput er. It provide s comprehensive information o n identifying co m puter features, components, an d spare parts; troubleshootin g computer prob lems; and performing computer disassembly pr ocedures[...]

© Copyright 2011 Hew lett-Packard Development Company, L.P. ATI and ATI Mobility Radeon are trademarks of Advanced Micro D evices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Win[...]

Safety warning notice WARNING! To reduce the possibility of heat-related inju ries or of ove rheating th e computer, do not place the compu ter directly on your lap or o bstruct the computer ai r vents. Use the computer only on a hard, flat surface. Do n ot allow another hard surface, such as an adjoinin g optional printer, or a soft surface, such [...]

iv Safety warning no tice[...]

Table of contents 1 Product description ............ ......... ........... ........... ........ ............ ........... ........ ............ ......... . ................ ......... ....... 1 2 External component id enti fication ...... ........... ........ ........... ........ ........... ....... ........... .......... ....... ........ ........ ..[...]

Packaging and transporting guidelines ........ ........... .......... ........ ........ 33 Works tation guideline s ..................................................................... 33 Equipmen t guidelines .................... ............................. ...................... 34 Component replac ement procedur es .. .......... ......... ...[...]

Updat ing the B IOS ... .......... ........... ............. ........... .......... .............. ........... .......... ............. ... ........... ..... 83 Determ ining the B IOS v ersion .. ........... ................ ........... ................ .............. ............ ......... 83 Download ing a BI OS updat e ........ .................[...]

viii[...]

1 Product description Category Description Intel® 2nd Generation Intel® Previous Generation AMD Discrete UMA Discrete UMA UMA HP Pavilion G6 Notebook PC √ √ √√√ Processors Intel® Core™ i7-2620M pr ocessor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W √√ Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB[...]

Category Description Intel® 2nd Generation Intel® Previous Generation AMD Discrete UMA Discrete UMA UMA AMD Phenom II P860 (2.0 GHz, 1.5 MB L2, 1066 MHz, 3.6 GT/s – Tr iple 25 W √ AMD Phenom II N850 (2.2 GHz, 1.5 MB L2, 1333 MHz, 3.6GT/s – Triple 35 W √ AMD Phenom II N660 (3.0 GHz, 2 MB L2, 1333 MHz, 3.6 GT/s – Dual 35 W √ AMD Phenom [...]

Category Description Intel® 2nd Generation Intel® Previous Generation AMD Discrete UMA Discrete UMA UMA ● DDR3-1066 MHz Dual Channel Support (DDR3-1333 downgra ded to DDR3-1066) √√ Supports up to 8 GB of system memory in the following configurations: ● 6144 MB (4096 MB × 1 + 2048 x 1) √ √ √√√ ● 4096 MB (4096 MB × 1) √ √ [...]

Category Description Intel® 2nd Generation Intel® Previous Generation AMD Discrete UMA Discrete UMA UMA Audio High-definition audio supports: Microsoft® premium requirements with HP Altec Lansing speakers SRS Premium Sound technology √ √ √√√ Ethernet Integrated 10/100 network interface card (NIC) √ √ √√√ Integrated wireless l[...]

Category Description Intel® 2nd Generation Intel® Previous Generation AMD Discrete UMA Discrete UMA UMA VGA (Dsub 15-pin) su pporting the following: ● 2048 x 1536 external resolution @ 75Hz ● 2048 x 1536 external resolution @ 85Hz √ √ √√√ AC Smart Pin adapter √ √ √√√ Keyboard/ pointing devices 39.62-cm (15.6-in), full-size[...]

2 External component identification Top TouchPad Component Description (1) TouchPad light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad button to turn the TouchPad on and off. (3) Left TouchPad button Functions like the left button on an e xtern[...]

Lights Component Description (1) TouchPad light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. (3) Power light ● On: The computer is on. ● Blinking: The computer is in Sleep mode. ● Off: The computer is off or in Hibernation mo de. (4) Wireless light ● [...]

Button Component Description Power button ● When the computer is off, press the power b utton to turn on the computer. ● When the computer is on, press the power b utton briefly to initiate Sleep mode. ● When the computer is in Sleep mode, press the powe r button briefly to exit Sleep mode. ● When the computer is in Hibernation mode, press [...]

Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key (2) fn key Displays system information when pressed in combination with the esc key (3) Windows logo key Displays the Windows Start menu (4) Windows applications key Displays a shor tcu t menu for items beneath the pointer (5) Action keys [...]

Front Component Description Speakers (2) Produce sound 10 Chapter 2 External component identification[...]

Right side Component Description (1) Optical drive Plays optical discs, such as CDs, DVDs, and Blu-ray discs (2) Optical drive light Green: The opt ical drive is being accesse d. (3) Optical drive button Ejects the media tray of the optical drive. (4) USB port Connects an optional USB device (5) AC adapter light ● Blinking white: The battery is l[...]

Left side Component Description (1) External monitor port Connects an ex ternal VGA monitor or projector (2) Vents (2 ) Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent over heating. It is normal for the internal fan to cycle on and off during routine operation. (3) RJ[...]

Component Description (8) Digital Media Slot Supports the follo wing optional digital card formats: ● MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card (9) Hard drive light ● White: The hard drive is being accessed. (10) Power lig[...]

Display Component Description (1) WLAN antennas (2)* Send and receive wirele ss signals to communicate with wireless local area networks (W LANs) (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs To use the webcam, select Start > All Programs > Cyberlink YouCam . (4) Internal microphone Records[...]

Bottom Component Description (1) Battery bay Holds the battery (2) Vents (5) Enable airflow to coo l internal comp onents NOTE: The computer fan starts up auto matically to cool internal components and prevent overhe ating. It is normal for the internal fan to cycle on and off during routine operation. (3) Battery release latch Releases t he batter[...]

3 Illustrated parts catalog Serial number location When ordering pa rts or requestin g information, pr ovide the comput er serial number an d model number located in the battery bay of the computer. Component Description (1) Product name The name affixed to the front of the computer . (2) Serial number (s/n) An alphanumeric i dentifier that is uniq[...]

Computer major components Computer majo r components 17[...]

Item Description Spare part nu mber (1) 39.6-cm (15.6-in) High Definition (HD ), light-emitting diode (LED), BrightView (1366 x 768) display assembly: NOTE: For more information on the display assembly internal comp onent spare part information, See Display assembly co mponents on page 22 . ● For use in Charcoal Grey computer models 639512-001 ?[...]

Item Description Spare part nu mber (11 & 14) System board (includes replacement thermal material): ● For use in Intel HM55 UMA computer models 639521-001 ● For use in Intel HM65 UMA computer models 639522-001 ● For use in Intel HM55 discrete, 512 M, com puter models 639523-001 ● For use in Intel HM55 discrete, 1 GB, computer models 639[...]

Item Description Spare part nu mber ● V140 (2.3 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) – SC 25 W 616333-001 (13 & 16) Fan/heat sink assembly (includes replacement thermal material): ● For use in AMD UMA computer models 640896-001 ● For use in Intel UMA computer models 641024-001 ● For use in Intel discrete computer models 641025-001 (17)[...]

Item Description Spare part nu mber (19) Memory modules (1066 MHz, D DR3) ● 2 GB PC3-10600 MHz 581096-001 ● 4 GB PC3 10600 1333 MHz shared 621569-001 ● 1 GB PC3 10600 1333 MHz shared 639738-001 (20) RTC battery (includes mounting adhesive) 449137-001 (21) Hard drive Supports the following 9.5 mm , 6.35 cm (2.5 in ) SATA hard drives: ● 750 G[...]

Display assembly components Item Description Spare part number (1) Display bezel 639509-001 (2) Webcam module 640880-0011 (3) 39.6-cm (15.6-in) high-definition, Brig htView LED display pan el 641663-001 (4) Display hinges 639511-001 (5) Display hinge covers 640887-001 (6) Display cable 639510-001 (7) Wireless antenna (includes wireless antenna tr a[...]

Item Description Spare part number ● For use in Pacific Blue computer models 639503-001 ● For use in Pearl Pink computer models 639504-001 ● For use in Ocean Drive computer models 639505-001 ● For use in Luminous Rose computer models 639506-001 ● For use in Sweet Purple co mputer models 639507-001 ● For use in Butter Gold computer model[...]

Mass storage devices Item Description Spare part number (1) Hard drive Supports the following 9.5 mm , 6.3 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm 634250-001 ● 640 GB, 5400 rpm 603785-001 ● 500 GB, 7200 rpm 634925-001 ● 500 GB, 5400 rpm 634638-001 Supports the following 7 mm , 6.3 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm [...]

Miscellaneous parts Description Spare part num ber AC adapt ers ● 65-W AC adapter 609939-001 ● 90-W AC adapter 620656-001 Power cord, AC, 3 wire, black, 1.83-m 490371-001 TouchPad button board 640885-001 Screw kit ● Phillips 2.0 x 2.0 (pan-head) screw ● Phillips 3.0 x 1.5 screw ● Phillips 3.0 x 2.0 screw ● Phillips 3.0 x 3.0 screw ● P[...]

Sequential part number listing Spare part number Description 449137-001 RTC battery 490371-001 Power cord, AC, 3 wire, black, 1.83-m 640886-001 Optical drive board 580101-001 Atheros AR9285 802.11a/b/g/n 2x2 WiFi adapt er for use in Canada , the Cayman Islands, Guam, Puerto Rico, the United States, and the US Virgin Islands 581096-001 2 GB memory m[...]

Spare part number Description 625823-001 Intel Core™ i3-380M processor (2.53 GHz, 3 MB L3), Dual 35 W 625831-001 Intel Pentium P6200 processor (2.13 GHz, 3 MB L3), Dual 35 W 630703-001 Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter 630705-001 Ralink 5390BC8 802.11b/g/n 1x1 Wi Fi a nd Bluetooth 3.0+HS Combo Adapter 631252-001 Intel Core™ i7-2620M pr[...]

Spare part number Description 639506-001 Display back cover (includes logo) for use in Luminous Rose computer models 639507-001 Display back cover (includes logo) for use in Sweet Purple computer models 639508-001 Display back cover (includes logo) for use in Butter Gold computer models 639509-001 Display bezel 639510-001 Display cable 639511-001 D[...]

Spare part number Description 639532-001 Top cover (includes TouchPad board) for use in C harcoal Grey computer models 639533-001 Top cover (includes TouchPad board) for use in Sonoma Red computer models 639534-001 Top cover (includes TouchPad board) for use in Pacific Blue computer models 639535-001 Top cover (includes TouchPad board) for use in P[...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required The following too ls are needed to complete the removal a nd replacement procedures: ● Flat-bla ded screw driver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disa ssembly or assembly procedures, review and a dhere[...]

Cables and connectors CAUTION: When servicing the computer, be sure that c ables are placed in their prop er locations during the reassembly p rocess. Improp er cable placem ent can damage the co mputer. Cables must be handle d with extreme care to avoid damage. Apply only th e tension required to unseat or seat the cables during removal an d inse [...]

Grounding guidelines Electrostatic discharge damage Electronic componen ts are sensit ive to electrostatic d ischarge (ESD). Circu itry design and struc ture determine the deg ree of sensitiv ity. Networks bu ilt into many integrated circuits provide some protection, bu t in many cases, ESD conta ins enough power to alter device parameters or melt [...]

Packaging and transporting guidelines Follow these groun ding guidelines when packaging and transp orting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts an d assemblies wi th conduct ive or approv ed containe rs or packaging. ● Keep ESD-sensitive parts in their conta [...]

Equipment guidelines Grounding equi pment must include either a wrist stra p or a foot strap at a grou nded workstation. ● When seated, wear a wrist strap connected to a grounded syste m. Wrist straps are flexibl e straps with a minimu m of one megohm ±10% resi stance in the ground co rds. To provid e proper ground, wear a strap snugl y against [...]

Component replacement procedures This chapter provides removal an d replacement procedures. There are as many as 7 8 screws, in 8 different sizes, that mu st be removed, replac ed, or loosened when servicing the computer. Make specia l note of each screw size and location during remova l and replacement. Serial number The serial number label, locat[...]

Computer feet Description Spare part num ber Rubber Feet Kit 639572-001 The computer feet a re adhesive -backed rubber pads . The feet attach to the base enclosur e in the locations illustrated below. 36 Chapter 4 Remova l and replacement procedures[...]

Battery Description Spare part num ber 6 cell, 2.20 Ah, 47 Wh 593553-001 6 cell, 2.55 Ah, 55 Wh 593554-001 Before disassemblin g the computer: 1. Shut down the comp uter. If you are unsure whether the computer is off or in Hibernat ion, turn on the computer, and th en shut it down through the operating system. 2. Disconnect all ext ernal devices co[...]

Service access cover Description Spare part num ber Plastics Kit (contains only th e service access cover) 640889-001 Before removing the service access cover, remove the battery (see Battery on pa ge 37 ) 1. Position the computer upside down, with the front toward you. 2. Loosen the two Ph illips 4.0 x 2.0 captive screws (1) that secure t he serv [...]

Hard dr ive NOTE: The hard drive spare part kit includes a hard drive bracket a nd hard drive conn ector. The hard drive brack et and hard driv e connecto r, as well as the hard drive bracket scre ws, are also available in the Hard Drive Hard ware Kit. Description Spare part num ber Supports the following 9.50 mm , 6.35 cm (2.50 in ) SATA hard driv[...]

3. To replace the hard drive bracket, re move the four Phillip s 3.0×3.0 screws (1) that secure the hard drive bracket to the hard d rive. 4. Pull the bracket (2 ) straight up to remove it from th e hard drive. 5. To replace the hard drive adapter, remove the Phillip s panhead 2.0 x 2.0 screw (1) , and then disconnect the adapter from the system b[...]

Optical drive NOTE: The optical drive spare part ki t includes an opti cal drive bezel and optical drive bracket. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer C ombo Drive with LightScribe 639570-001 Blu-ray Disc ROM with Light Scribe DVD±R/RW SuperMulti Double-Layer D rive 639571-001 Before removing the optical drive: 1[...]

6. Remove the optical drive bracket (2) . Reverse the abov e procedure to re assemble and insta ll the optical drive. 42 Chapter 4 Remova l and replacement procedures[...]

WLAN module Description Spare part number Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter fo r use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the US Vir gin Islands 580101-001 Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,[...]

3. Remove the WLAN module (4) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, repl ace the wireless module only with a wireless module authorized for u s e in the computer by the governmental agency that regulates wireless devices in your country or region. If yo u replace the module and then receive a warn[...]

Memory module Description Spare part number 4 GB PC3 10600 1333 MHz shared 621569-001 2 GB PC3 10600 MHz 581096-001 1 GB PC3 10600 1333 MHz shared 639738-001 Before removing the memory module, remove the following co mponents: 1. Battery (see Battery on page 37 ) 2. Service access cover (see Service access cover on page 38 ) Remove the memory modul[...]

RTC battery Description Spare part number RTC battery (includes mo unting adhesive) 449137- 001 Before removing the RTC battery, remove the following co mponents: 1. Battery (see Battery on page 37 ) 2. Service access cover (see Service access cover on page 38 ) Remove the RTC battery: 1. Use a sharp, noncon ductive tool to release the clip (1) tha[...]

Keyboard Description Spare part number For use in the United States, Black 640892-001 For use in French Canada, Black 640892-121 For use in the United States, Pink 651083-001 For use in French Canada, Pink 651083-121 Before removing the keyboard, remove the following comp onents: 1. Battery (see Battery on page 37 ) 2. Service access cover (see Ser[...]

7. Remove the keyboard (4) . Reverse this procedure to insta ll the keyboard. 48 Chapter 4 Remova l and replacement procedures[...]

Top cover Description Spare part num ber For use in Ocean Drive computer models 639527-001 For use in Luminous Rose computer models 639528-001 For use in Sweet Purple computer models 639529-001 For use in Butter Gold computer models 63953 0-001 For use in Pewter computer models 639531-001 For use in Charcoal Grey computer models 639532-001 For use [...]

2. Release the thre e zero insertion force (ZIF) con nectors (1) to which the ZIF ca bles are attach ed and disconnect the USB cable (2) , TouchPad cable (3) , and power button cab le (4) from the system board. 3. Remove the six Phillips 4.0 x 2.5 screws that secu re the top cover to the computer. 4. Close the computer and turn it upsi de down , wi[...]

5. Remove the three Phillips 3.0 x 2. 0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure. NOTE: The four screws along the fron t edge also serve to secu re the speakers inside the base enclosure. 6. Lift the rear edge of the top cover (1) until the top cover disengag[...]

Reverse this procedure to insta ll the top cover. 52 Chapter 4 Remova l and replacement procedures[...]

Power button board Description Spare part number Power button board 640884-001 Before removing the power button board, remove th e following components: 1. Battery (see Battery on page 37 ) 2. Service access cover (see Service access cover on page 38 ) 3. Hard drive (See Hard drive on page 39 ) 4. Optical drive (see Optical drive on page 41 ) 5. WL[...]

Speaker assembly Description Spare part number Speaker assembly (includes cable) 639573-001 Before removing the speaker assemb ly, remove the following components: 1. Battery (see Battery on page 37 ) 2. Service access cover (see Service access cover on page 38 ) 3. Hard drive (see Hard drive on page 39 ) 4. Optical drive (see Optical drive on page[...]

TouchPad button board Description Spare part num ber TouchPad button board (includes bracket and cable) 640885-001 Before removing the TouchPad button board, remove th e following components: 1. Battery (see Battery on page 37 ) 2. Service access cover (see Service access cover on page 38 ) 3. Hard drive (see Hard drive on page 39 ) 4. Optical driv[...]

USB board Description Spare part num ber USB board 640883-001 Before removing the USB board, remove the foll owing components: 1. Battery (see Battery on page 37 ) 2. Service access cover (see Service access cover on page 38 ) 3. Hard drive (see Hard drive on page 39 ) 4. Optical drive (see Optical drive on page 41 ) 5. Keyboard (see Keyboard on pa[...]

Security cable lock NOTE: The security cable lock is incl uded with the base enclosure, spare part number 63 9569-001. Before r emoving the secur ity cable lo ck, remove the following components: 1. Battery (see Battery on page 37 ) 2. Service access cover (see Service access cover on page 38 ) 3. Hard drive (see Hard drive on page 39 ) 4. Optical [...]

Power connector Description Spare part num ber Power connector (includes cable) 640891-001 Before removing the power connector cable, re move the following components: 1. Battery (see Battery on page 37 ) 2. Service access cover (see Service access cover on page 38 ) 3. Hard drive (see Hard drive on page 39 ) 4. Optical drive (see Optical drive on [...]

Display assembly Description Spare part num ber 39.6-cm (15.6-in) High Definition (HD) , light-emitting diode (LED) Brig h tView display assembly: ● For use in Charcoal Grey computer models 639512-001 ● For use in Ocean Drive computer models 639513-001 ● For use in Sonoma Red computer mo dels 639514-001 ● For use in Luminous Rose computer m[...]

6. Lift the display panel (4) straight up to remo ve it. Reverse this proce dure to in stall the display assembly. 60 Chapter 4 Remova l and replacement procedures[...]

7. To replace any of th e display a ssembly internal components, re move the following screw covers and screws: (1) Two Mylar screw covers on the display bezel bottom edge (2) Two Phillips 4.0 x 2.5 sc rews The display screw covers a r e included i n the Display Rubber Kit, spare part nu mber 640882-001. 8. Flex and lift up o n the inside edges of [...]

10. To replace the we bcam module (select mo dels on ly), lift the webcam module as far from the display enclosure as the webcam mod ule cable allows. 11. Disconnec t the webcam module ca ble (1) from the webcam module, and then remove the webcam module (2) . The webcam module is available usin g spare part number 640 880-001. Reverse this pro cedu[...]

13. Remove the display hin ge covers (2) . The display hinge covers ar e available using spare part number 640887-0 01. Reverse this proc edure to install the display hinge covers. 14. To replace the display panel, re move five Phillips 4.0 x 2.5 screws (1) that secure the display panel to the display enclosure. 15. Remove the display pan el (2) fr[...]

16. To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel. 17. Remove the display hin ges (2) from the display panel. The display hinges are available using spare part number 6 39511-001. Reverse this proc edure to install the display hinges. 18. To replace the wi reless antenna t[...]

20. To remove the displa y cable from the display panel, lift the tape (1) , and disconnect the cable (2) . Then, gently peel the cable away from the display panel (3) . Reverse this procedure to insta ll the display panel. Component replacement procedures 65[...]

System board NOTE: The system board spare part kit includes UM A or discrete graphics subsystem memory and replacement thermal material . Description Spare part num ber For use in Intel HM55 UMA computer mod els 639521-001 For use in Intel HM65 UMA computer mod els 639522-001 For use in Intel HM55 discrete, 512 MB, computer models 639523-001 For us[...]

3. Move the optical drive connector board (2) to the right, and then lift it up to disconne ct it from the system board. Reverse this proc edure to install the o ptical drive connector board. 4. Remove the three Phi llips 3.0 x 2.0 screws (1) that secure the system board to the computer. Component replacement procedures 67[...]

5. Lift the system board (2) from the right edge and pull it aw ay from the base enclosure at an angle. For AMD computer models, se e the following image. For Intel computer models, se e the following image. 68 Chapter 4 Remova l and replacement procedures[...]

When replacing the system board, be sure that the following components are removed from the defective system board and installe d on the replacement system board: ● Fan/heat si nk assembly (see Fan/heat sink assembly on page 70 ) ● Processor (see Processor on page 74 ) Reverse the disassembly procedu r e to install the system bo ard. Component [...]

Fan/heat sink assembly NOTE: The fan/heat sink assembly includes replacemen t thermal material. Description Spare part num ber For use in AMD UMA computer models 640896-001 For use in Intel UMA computer models 641024-001 For use in Intel discrete computer models 641025-001 Before removing the fan/heat sink assembly, remo ve the following components[...]

5. Remove the fan/ heat sink assembly (4) by lifting it straight up. NOTE: Steps 6 throug h 10 apply only to computer mode ls equipped with AMD proce ssors. 6. Turn the system board right-side up, with the front toward you. 7. Disconnect the fan cable from the system board (1) . 8. Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/he at [...]

10. Remove the fa n/heat sink assembly (4) by lifting straight u p . Each time the fan/heat sink as sembly is removed, the thermal material mu st be thoroughly clean ed from the system board at locations (1) and (2) , from the fan/ heat sink assemb ly at locations (3) and (5) , and from the processor (4) . Thermal pads and thermal paste must be ins[...]

After applying fresh thermal paste to the components, re verse the above proc edure to install the fan/ heat sink assembly. Component replacement procedures 73[...]

Processor NOTE: All processor spare part kits include thermal material. Description Spare part num ber Intel Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GH z, 4 MB L3), Dual 35 W 631252-001 Intel Core™ i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W 631255-001 Intel Core™ i5-2520M processor (2.5 GHz, SC turb[...]

7. Keyboard (see Keyboard on page 47 ) 8. Top cover (see Top cover on page 49 ) 9. USB board (see USB board on page 56 ) 10. Display assembly (see Display assembly on pa ge 59 ) 11. Power connector (see Power connector on page 58 ) 12. System board (see System board on page 66 ) 13. Fan/heat sink a s sembly (see Fan/heat sink assembly o n page 70 )[...]

5 Specifications Computer specifications Dimensions Depth 24.5 cm (9.6 in) Width 37.4 cm (14.7 in) Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in) Weight (lowest weight config uration) < 2.5 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A Temperature Operating (not writing to optical disc) 0°C to [...]

39.6-cm (15.6-in) display specifications Dimensions Height 21.0 cm (8.27 in) Width 35.9 cm (14.1 in) Diagonal 39.6 cm (15.6) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 nits ( typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 × 800; HD: 136 6 × 768 Configuration RGB vertical stripe Backlight LED C[...]

Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB* 250 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 10 1 g 101 g Interface typ e SATA SATA SATA SATA SATA Transfer rate 100 MB/sec 106 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA se curit[...]

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MID I, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (P hoto-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD -RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-1 8), DVD-R, DVD-RW, DVD+R, D VD +RW, [...]

Blu-ray Disc ROM and DVD±R/RW SuperMulti Double- Layer Drive specifications Applicable disc Read BD-ROM, BD-RO M-DL, BD-R, BD-R -DL, BD-RE, BD-R E-DL, DVD-RO M, DVD+R, DVD+R-DL, DVD+ RW, DVD- R, DVD-R-DL, DV D-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), C D-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple session s), C[...]

6 Setup Utility (BIOS) Setup Utility, or Basic In put/Output System (BIOS), controls co mmunication between all the input and output devices on the system (such as disk drives , display, keyboard, mous e, and printer). Setup Utility includes settin gs for the types of peripherals installed, the startup sequence of the computer, and the amoun t of s[...]

Navigating and selectin g in Setup Utility Because Setup Utility is not Wind ows based, it does not support the TouchP ad. Navigation and selection are by keystroke. ● To choose a men u or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field—for exampl e an Enable/Disable field—use eithe r the arrow keys or f5[...]

Updating the BIOS Updated versions of the BIOS may be available on the HP Web site . Most BIOS update s on the HP Web site are package d in compressed files cal led SoftPaqs . Some download packa ges contain a file n a med Read me.txt, which contai ns information regarding installing and troubleshooting the file. Determining the BIOS version To det[...]

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power using the AC adapter. Do not d ownload or install a BIOS up date while the computer is running on battery power, docked in an optional do[...]

7 Backup and recovery ● Restore ● Creating restore media ● Performing a system restore ● Backing up and re covering your inform ation Your computer includes t ools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provide s information on th e following topics: ● Cre[...]

Restore In the event of hard drive failure, to restore your system to its factory image you will need a set of recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this softwa re to create either a set of re covery discs or a recovery flash drive immediately afte r software setu p. If fo[...]

Performing a system restore HP Recovery Manager software a llows you to repair or re store the computer to its original factory state. HP Recovery Manager works from recovery di scs, a reco very flash drive, or fr om a dedicated recovery partition (se lect models only) on the hard drive. NOTE: A system restore needs to be pe rformed if the computer[...]

3. Press f9 at system bootup. 4. Select the optical dr ive or the flash d rive. 5. Follow the on-screen instructions. 88 Chapter 7 Backup an d recovery[...]

Changing the computer boot order To change the boot or der for recovery discs: 1. Restart the computer. 2. Press esc while the computer is re starting, and then press f9 fo r boot options. 3. Select Internal CD/DVD ROM Drive from the boot option s window. To change th e boot order fo r recovery flash drive: 1. Insert the flash drive into a USB port[...]

To create a scree n shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the ac tive window, p ress alt + fn + prt sc . To copy the entire screen, press fn + prt sc . 3. Open a word-processing document, and th en select Edit > Paste . The screen image is ad ded to the documen t . 4. Save and print the document. Us[...]

Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recove r back to that po int if you want to reverse subsequent changes. NOTE: Recovering to an earl ier restore point does not affect data files saved or e-mails created since the last restor[...]

8 Power cord set requirements The wide range input fe ature of the co mputer permits it to ope rate from any line voltag e from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor powe r cord set included with t he computer meets the requirements for use in the country or region where the e quipment is purchased. Power cord sets for u [...]

Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEM A 1 Norway NE MKO 1 The People's Republic of China CCC 5 South Korea EK 4 Swed[...]

9 Recycling Battery When a battery has reached the end of its useful life, d o not dispose of the battery in genera l household waste. Follo w the local laws and regulati ons in your area for computer b attery disposal. Display WARNING! The backlight contains mercury. Exe rcise caution when removing and handling the backlight to avoid dama ging thi[...]

Perform the following ste ps to di sassemble the display assembly: 1. Remove all screw covers (1) and screws (2 ) that secure the display bezel to the display assembly. 2. Lift up and out on the inside edges of the b ezel on the left side (1) , the top and bot tom (2) , and the right side (3) until th e bezel disengages from the d isplay assembly. [...]

4. Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2) . 5. Remove all screws (1) that secure the display panel a ssembly to the display enclosure. 6. Remove the display panel assembly (2) from the displa y enclosure. 96 Chapter 9 Recycling[...]

7. Turn the display pa nel assembly upside down and remove all screws that secure the display panel frame to the d isplay panel. 8. Use a sharp-edg ed tool to cut the tape (1) that secures the sides of the display panel to the display panel frame. 9. Remove the display panel frame (2) from the display panel. 10. Remove the screws (1) that secure th[...]

14. Remove the backlight cables (1) from the clip (2) in the display pa nel. 15. Turn the display pane l upside down. 16. Remove the backlight frame from th e display panel. WARNING ! The backlight contains mercury. Exercise caution when removing an d handling the backlight to avoid damag ing this compon ent a nd causing exposure to the mercury. 98[...]

17. Remove the backlight from the backlight frame. 18. Disconnec t the display cabl e (1) from the LCD panel. 19. Remove the screws (2) that secure the LCD panel to the display rear panel. 20. Release the LCD panel (3) from the d isplay rear panel. 21. Release the tape (4) that secures th e LCD panel to the display rear panel. 22. Remove the LCD pa[...]

Index A AC adapter light, identifying 11 AC adapter, spare part numbers 25 action keys, identifying 9 antenna remov al 64 spare part number 22 audio, product description 4 audio-in (microphone) jack, identifying 12 audio-out (head phone) jack, identifying 12 B backing up customized window, toolbar, and menu bar settings 89 personal files 89 base en[...]

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precautions 31 spare part numbers 24, 41 specifications 79 E electrostati c discharge 32 esc key, identifying 9 Ethernet, product description 4 external media cards, prod uct description 4 external monitor port, identifying 12 F f11 87 factory settings, restoring 82 fan/heat sink assembl y remov[...]

security 5 serviceability 5 R recovering from the dedica ted recovery partition 8 7 recovering from the reco very discs 87 recovery discs 86 recovery, system 87 removal/replacement preliminaries 30 procedures 35 restore points 91 RJ-45 (network) jack, identifying 12 RTC battery remov al 46 spare part number 21, 46 Rubber Feet Kit, spare part number[...]