HP (Hewlett-Packard) H5P48AA#ABA manual

HP Pavilion Notebook PC User's Guide[...]

2 User's Guide Notice This manual and any examples contained herei n are provided “as is” and are subject to change without notice. Hewlet t-Packard Company m akes no warranty of any kind with regard to this manual, including , but not limited to, the implied warranties of merchantability and fitness for a particular purp o se. Hewlett-Pac[...]

User's Guide 3 HP Software Product License Agreement Your HP Pavilion Notebook PC cont ains factory-installe d software programs. Please read the Software License Agreement before proceeding. Carefully read this License Agreement before proceeding to operate this equipment. Rights in the software are offered only on the condition that the cust[...]

4 User's Guide Microsoft contained i n any such product recovery CD-ROM shal l be governed by the Microsoft End User License Agreement (EULA). Transfer of Rights in Software. Customer m ay transfer rights in the software to a third party only as part of t he transfer of all rights and only i f Customer obtai ns the prior agreement of the third[...]

User's Guide 5 Contents Introducing the Pavilion Notebook PC ...........................................................................9 Taking Inventory .........................................................................................................10 Software bundled on your computer ................................................[...]

6 User's Guide To take care of your computer...............................................................................47 To safeguard your data ..........................................................................................47 To extend the life of the display .....................................................................[...]

User's Guide 7 Service and Support........................................................................................................ 89 Hewlett-Packard Limited Warranty Statement ........................................................... 90 Getting Support for Your Pavilion PC ............................................................[...]

8 User's Guide Battery Safety ......................................................................................................126 Laser Safety ......................................................................................................... 126 Regulatory Information ...............................................................[...]

User's Guide 9 Introducing the Pavilion Notebook PC[...]

Introducing the Pavilion Notebook PC Taking Inventory 10 User's Guide Taking Inventory • HP Pavilion Notebook PC . • Main battery. • AC adapter and power cord. • Telephone cord. • Quick Start sheet. • The HP Pavilion Notebook PC Set up Guide . • Pavilion Notebook Recovery CD (or CDs), used to restore Windows and all software incl[...]

Introducing the Pavilion Notebook PC Taking Inventory User's Guide 11 Electronic Registration Permits quick and easy registration of your computer. See “To register your computer ” for details. Adobe Acrobat Reader Allows y ou to read documents in Acrobat format, which is used frequently on the Web. HP DiagTools Provides hardware diagnosti[...]

Introducing the Pavilion Notebook PC Taking Inventory 12 User's Guide To find more information Congratulations! Your Pavilion Notebook PC sets a new standard in personal computing. It is compact and easy to carry, and is infused with the quality and atten tion to detail that are the hallmark of Hewlett-Packard. The Pavilion Notebook PC Qui ck [...]

Introducing the Pavilion Notebook PC Identifying the Parts of the Pav ilion Notebook User's Guide 13 Identifying the Parts of the Pavilion Notebook Front view 1 Latch to open the computer 2 Built-in microphone 3 Blue power button 4 Status lights (see "Status ligh ts") 5 Built-in speakers 6 Touch pad (pointing device)[...]

Introducing the Pavilion Notebook PC Identifying the Parts of the Pav ilion Notebook 14 User's Guide 7 Click but tons 8 CD player power 9 CD player buttons 10 CD-ROM drive or DVD drive 11 Kensington lock slot (securit y connector) 12 Modem phone jack Side view 13 PC Card eject button 14 PC Card and CardBus sl ots (upper and lower) 15 Floppy di[...]

Introducing the Pavilion Notebook PC Identifying the Parts of the Pav ilion Notebook User's Guide 15 Rear view 16 Parallel port 17 Serial port 18 VGA port (external monitor) 19 Audio out (external speaker) 20 Microphone jack 21 Infrared port 22 USB port 23 PS/2 port 24 AC adapter jack[...]

Introducing the Pavilion Notebook PC Identifying the Parts of the Pav ilion Notebook 16 User's Guide Bottom view 24 Battery 25 Battery latch 26 RAM expansion cover 27 Hard disk drive 28 Hard disk drive lat ch and locking screw 29 System -off button (for resetting com puter) 30 Port replicator connect or[...]

Introducing the Pavilion Notebook PC Identifying the Parts of the Pav ilion Notebook User's Guide 17 Status lights 1P o w e r 2 AC connected 3 Battery 4 Caps Lock 5N u m L o c k 6 Scroll Lock 7 Floppy disk drive access 8 Hard disk drive access 9 CD-ROM or DVD access[...]

Introducing the Pavilion Notebook PC Identifying the Parts of the Pav ilion Notebook 18 User's Guide CD-ROM drive buttons Selected Pavilion Not ebook models have CD-R OM buttons on the front. If y ou have a CD-ROM drive or a DVD drive, you can use these buttons to play music CDs when the system is off. (When the system is on, use the software [...]

Introducing the Pavilion Notebook PC Setting Up the Computer User's Guide 19 Setting Up the Computer To install the battery WA RNING Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or explode, releasing hazardous chemicals. A rechargeable battery must be recycled or disposed of properly. Your computer is shi ppe[...]

Introducing the Pavilion Notebook PC Setting Up the Computer 20 User's Guide To connect a phone line Your Pavilion Notebook has a built-in modem. If you prefer, you can instead use a PC Card modem or an external m odem to connect to a phone li ne. 1. Plug one end of the phone line into the (m odem) phone jack on the com puter. Be sure it click[...]

Introducing the Pavilion Notebook PC Setting Up the Computer User's Guide 21 To turn on the computer Press the blue power button above the keyboard. Windows starts automatical ly. If you are turning on the comput er for the first tim e, go to “To set up Windows” on page 21. The power status light (see “Stat us lights” on page 17) repor[...]

Introducing the Pavilion Notebook PC Setting Up the Computer 22 User's Guide 1. Press the blue power button. 2. The Windows Setup program starts aut omaticall y. 3. Follow the instructions as they appear on the screen. During setup, you are prom pted to: • Enter a user name. • Register your com puter. • Accept the License Agreement. • [...]

Introducing the Pavilion Notebook PC Setting Up the Computer User's Guide 23 By fax If a printer is connected to y our computer, you can pri nt a copy of your registrati on and fax it to HP. You will find the fax n umber on the registration form. By completing registration, you will: • Record your ownership of the Pavili on Notebook with Hew[...]

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User's Guide 25 Using the Pavilion Notebook PC[...]

Using the Pavilion Notebook PC Operating the Computer 26 User's Guide Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key —a shortcut key sequence—for various system cont rols. Press and hold Fn while pressi ng the appropriate key. (Press and hold Ctrl+Alt with the appropriate key [...]

Using the Pavilion Notebook PC Operating the Computer User's Guide 27 The Applications key bri ngs up the shortcut me nu for the current application. Thi s is the same m enu that appears when you clic k the right mouse but ton while pointi ng at the application. Windows key combinations Key combination Does this Windows key + E Runs Window s E[...]

Using the Pavilion Notebook PC Operating the Computer 28 User's Guide To adjust the display If your computer has an HPA di splay, you can adjust the displ ay contrast. • To increase the contrast, press Fn+F1. • To decrease the contrast, press Fn+F2. There is no brightness control. If your computer has a TFT displ ay, the contrast and brigh[...]

Using the Pavilion Notebook PC Operating the Computer User's Guide 29 To use the touch pad The touch pad, a to uch-sensitive po inting device that con trols the motion and speed o f the pointer on the screen , is b uilt into your co mputer. 1. Move a thumb or fi nger across the touch pad in the directi on you want the pointer to move. 2. Use t[...]

Using the Pavilion Notebook PC Securing the Computer 30 User's Guide Securing the Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available either through Windows (soft ware) or through the BIOS Setup utility (hardware). Both provide protection when [...]

Using the Pavilion Notebook PC Securing the Computer User's Guide 31 3. Select Change Passwords tab. 4. Click Change Windows Password. 5. Enter your old Windows password, if you had one; if not, leave Old Password blank. 6. Enter your new password twice. 7. Click OK and Close. To activate password protection when resum ing in Windows ME: 1. Ch[...]

Using the Pavilion Notebook PC Securing the Computer 32 User's Guide 2. Loop the cable to create a slipknot around t he stationary object—m ake sure it can’t slip off. 3. Insert the lock into the computer's security connector and release the key. Store the key in a safe place away from the computer. To use the VirusScan utility Virus [...]

Using the Pavilion Notebook PC Working in Comfort User's Guide 33 Working in Comfort WA RNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics Web site at www. hp.com/ergo. Thank you for selecting HP com puting equipm ent. To optim i[...]

Using the Pavilion Notebook PC Working in Comfort 34 User's Guide RSI also has been observed in those who frequen tly en gage in activities such as carpentry, knitting, housework, gardening, tennis, windsurfing and lifting children. What causes RSI? The specific causes of RSI have not been establi shed. Nevertheless, the incidence of RSI has b[...]

Using the Pavilion Notebook PC Working in Comfort User's Guide 35 Your Chair It's very important that your chair p rovides a comfortable sitting p osition and offers th e following features: • A stable base, such as five legs with casters. Make sure the casters are designed for the type of floor you have in your workspace, whether it is[...]

Using the Pavilion Notebook PC Working in Comfort 36 User's Guide • A freely rotating swivel so you can move easil y from side-to-si de. • Fully adjustable and padded armrests. The chair arms should not interfere with adjusting the chair or moving it close to your work surface. Your Work Surface Ideally, you should be able to adjust the he[...]

Using the Pavilion Notebook PC Working in Comfort User's Guide 37 • Legs: Your thighs should be horizontal or angled slightly downward. Your lower legs should be near a right angle t o your thighs. Your feet should rest fl at on the floor. If necessary, use a footrest, but double check t hat you have your seat height adjusted correctly befor[...]

Using the Pavilion Notebook PC Working in Comfort 38 User's Guide • The top of your moni tor screen should be at or slightly below eye level. Most HP monitors come with a tilt-and-swivel feature that makes it easy to adj ust the screen position. • To avoid obscuring your view, the screen should be positioned perpendicular to your line of s[...]

Using the Pavilion Notebook PC Working in Comfort User's Guide 39 twisting. Som e users prefer a document hol der mounted to t he monitor whil e others prefer the document holder posi tioned between the screen and keyboard. • If the primary task is to view documents rather than u s in g the monitor, the document holder may be placed directly[...]

Using the Pavilion Notebook PC Working in Comfort 40 User's Guide (25 to 30 inches) above the floor and tilt forward and backward to help you find the most com fortable position. Note t hat research has shown that there may be less muscle tension in shoulders and forearms with the keyboard tilted away from you. • When using yo u r HP keyboar[...]

Using the Pavilion Notebook PC Working in Comfort User's Guide 41 • When using a stylus or light pen wit h a graphics tablet, don' t grip the stylus t ightly. Keep your hand and fingers relaxed and try t o mainta in a neutral posture in your hand, wrist and forearm. • If you use your thumb to rotate the ball on a trackball or spacebal[...]

Using the Pavilion Notebook PC Working in Comfort 42 User's Guide General • Work Surface Height: Adjust either your seat height, work surface, or both, to position the work surface at approximately elbow height. • Work Surface Arrangement: Make sure frequently used equipm ent is wit hin easy reach. For example, if you are primarily using t[...]

Using the Pavilion Notebook PC Working in Comfort User's Guide 43 Overall • Look away from the screen from time t o time to help reduce eyest rain. Focus on distant objects briefl y, and blink periodicall y to lubricate your ey es. You also should have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for[...]

Using the Pavilion Notebook PC Working in Comfort 44 User's Guide Preparing Your Mobile Work Environment • Use a chair that provides good support for your l ower back. If an adjustable chair is not available, you can use a pillow or rolled-up towel to provide lower back support. • Try to keep your thighs parall el to the floor and your fee[...]

Using the Pavilion Notebook PC Caring for Your Computer User's Guide 45 Caring for Your Computer The following are recomm endations for m aintaini ng your computer during every day use, as well as preventing potenti al physical dam age or data loss. To protect your hard disk drive Hard disk drives, as well as other inte rnal components, are no[...]

Using the Pavilion Notebook PC Caring for Your Computer 46 User's Guide • Back up your work regularly. C opy files to floppy , tape or network drives. • Use a virus-scanning program, such as the included VirusScan, to check the integrity of your files and o p erating system. Since new viruses appear frequently, you will also want to update[...]

Using the Pavilion Notebook PC Caring for Your Computer User's Guide 47 To clean your computer You can clean the computer with a soft cloth dampened either with clean water or with water containing a m ild detergent. • Do not use an excessively wet cloth or allow water inside the case. • Do not use any abrasive cleaners, especially on the [...]

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User's Guide 49 Traveling with Your Computer[...]

Traveling with Your Computer Managing Pow er Consumption 50 User's Guide Managing Power Consumption When you are n ot using your co mputer, you will wan t to maximize battery operating time without comprom ising performance. It is not necessary to turn the com puter off in order to reduce power consumption and ext end battery li fe. With Windo[...]

Traveling with Your Computer Managing Pow er Consumption User's Guide 51 System standby Act i o n T urns off the display and hard disk drive to conserve battery pow er. Saves current session to RAM. When No activity of the key board or mouse, no disk drive access, and no port (serial, parallel, and IR) activity for the specified interval. Resu[...]

Traveling with Your Computer Managing Pow er Consumption 52 User's Guide System standby Act i o n T urns off the display and hard disk drive. Saves current session to RAM. When Fn+F3 or Fn+F4 or Start, Shut Down, Standby. Resume Press the blue power button to return to your current session. System standby can also occur automatically when the [...]

Traveling with Your Computer Managing Pow er Consumption User's Guide 53 Sometim es the system stops responding and you are not able to turn off the computer as described above. To recover, use the following in the order l isted. • If you are unable to access the Start menu, you can turn off the system by pressing and holding the blue power [...]

Traveling with Your Computer Using Battery Power 54 User's Guide Using Battery Power To check the battery status From the battery status light The battery status l ight (second from l eft) reports the followi ng information: Green AC attached—battery full Orange AC attached—battery charging Red AC attached—battery w ill not accept charge[...]

Traveling with Your Computer Using Battery Power User's Guide 55 To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. First you will hear a high- p itched beep. Then, if yo u have not taken restorativ e action within a shor t time, the system hibernates. You won’t b[...]

Traveling with Your Computer Using Battery Power 56 User's Guide To control the processor speed If your computer contains a high-speed Pentium III processor with Intel SpeedStep Technology, you can change settings that control the processor speed. If the taskbar contains an Intel SpeedStep Technol ogy icon, your com puter has this feature. Wit[...]

User's Guide 57 Making Connections[...]

Making Connections Using Your Modem 58 User's Guide Using Your Modem By connecting your m odem to a t elephone line, your PC can com municat e with other computers throughout the world. You can explore the Internet, send and receive e-ma il messages, and use your PC to send and receive faxes. Your Pavilion PC contains several software programs[...]

Making Connections Using Your Modem User's Guide 59 2. Double-click the Easy Internet Signup icon on the desktop. This will launch an Internet setup wizard, which will h elp you locate an Internet service p rovider in your area. − or − Click Start, Program s, Online Services and select one of t he listed providers. This begins the registra[...]

Making Connections Using Your Modem 60 User's Guide To disconnect from the Internet You remain connected to the Internet until you shut down the com puter, disconnect the phone line from the com puter, or give a com mand to hang up t he connection. • To disconnect from AOL, use t he Sign Off menu. • To disconnect from other ISPs, doubl e-c[...]

Making Connections Using Your Modem User's Guide 61 To send and receive faxes The modem and QuickLink III fax software included with your Pavilion PC enable you to use the computer to send and receive faxes. To start QuickLink III • Click Start, Programs, QuickLink III, QuickLink III. The first tim e you start QuickLi nk, the Setup Wizard la[...]

Making Connections Using Your Modem 62 User's Guide To view and print a fax 1. In QuickLink III, click the Fax Viewer tool on the toolbar. 2. Click Yes to view t he fax now. 3. Click the printer icon to print the fax o n the selected printer. 4. To see the next new fax, click the Next Fax but ton. To select modem modes If you have trouble conn[...]

Making Connections Using Your Modem User's Guide 63 For example, to force the int ernal modem to connect with the V.34 m odulation: 1. Click Start, Settings, Control Panel. 2. Double-click Modem . 3. Click Properties. 4. Click the Connect ion tab. 5. Click Advanced. 6. In the “Extra settings” fiel d, type AT+MS=11 and click OK. Most Window[...]

Making Connections Connecting PC Cards 64 User's Guide Connecting PC Cards The PC Card slots are availa ble for storing data and expanding the com muni cation capabilities of the Pavilion Notebook. The Pavilion supports standard Type I, II, and III PC Cards (PCMCIA and C ardBus). You can use two Type I or II cards or one Type III card. To inse[...]

Making Connections Connecting PC Cards User's Guide 65 2. Flip the eject button o ut, so that it is sticks out from the side of th e computer. 3. Press the eject button to eject the PC Card. To reestablish network connection after resume When you are u sing a network PC card , it is p ossible that you will lose netwo rk connection after a Resu[...]

Making Connections Connecting External Components 66 User's Guide Connecting External Components External component s such as a printer, mouse, m onitor, or keyboard m ay be connected directly to your com puter. However, if you have purchased t he optional port replicat or, you can use it to connect external components without disconnecting th[...]

Making Connections Connecting External Components User's Guide 67 Pavilion Notebook ports 1 Parallel port 2 Serial port 3 VGA port (external monitor) 4 Audio out (external speaker) 5 Microphone jack 6 Infrared port 7 USB port 8 PS/2 port 9 AC adapter jack[...]

Making Connections Connecting External Components 68 User's Guide Port replicator ports 9 Serial port 10 Parallel po r t 11 VGA port (external monitor) 12 PS/2 ports (2) 13 USB ports (2) 14 Audio In 15 Audio Out (external speaker) 16 Microphone jack 17 AC adapter jack To use the port replicator With the optional port repli cator, you can conne[...]

Making Connections Connecting External Components User's Guide 69 3. Press down until the computer clicks into place. Make sure that the dock status light is on. 4. Open the computer and press t he blue power button to turn it on. After the comput er is turned on, you can close the li d while it is runni ng. When you dock your computer in a po[...]

Making Connections Connecting External Components 70 User's Guide To connect a printer (or other parallel device) The parallel port uses a standard 25-pi n connector, most com monly used for connecting dot-matrix, i nk-jet, and laser printers. You m ay also use it t o connect a parallel Zip drive. • Connect the parallel pr inter cable or oth[...]

Making Connections Connecting External Components User's Guide 71 To connect a USB device Universal serial bus (USB) provides a bidirectional serial interface for adding peripheral devices such as game control lers, serial and parallel ports, and scanners on a single bus. The Pavilion Notebook provides one USB port; the optional port replicato[...]

Making Connections Connecting External Components 72 User's Guide Switching the display to the external monitor • Close the computer lid. –or– • Press Fn+F12 (or CTRL+ALT+F12 on an external keyboard) t o cycle through the display opti ons: Pavilion Note book display, external monitor, bot h. Adjusting monitor resolution 1. Click Start,[...]

Making Connections Connecting External Components User's Guide 73 7. Make sure that the Sett ings box “Extend my Windows desktop onto this m onitor” is checked. You can change the Screen area and Colors settings for the second m onitor by selecting Display #2. These settings can be different from your Pavilion Notebook display settings. Th[...]

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User's Guide 75 Configuring and Expanding Your Computer[...]

Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility 76 User's Guide Configuring the Pavilion Notebook with the BIOS Setup Utility The BIOS (Basic Input and Output System) Setup utility is a menu-driven utility that enables you to m ake changes to the system configuration and tail or the operati[...]

Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility User's Guide 77 Secondary Master Sets the CD-ROM drive type and various parameters. CD-ROM drive detected and set automatically. Display Device Switches between the built-in display (LCD), an external display (CRT) if attached, and both. LCD/C[...]

Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility 78 User's Guide Parallel Port Sets how the parallel port is configured by the BIOS (specified or automatic). Enabled Mode Sets the port to output only, bi- directional, ECP mode, or EPP mode. ECP mode Base I/O address Sets the I/O address. 378[...]

Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility User's Guide 79 Password on boot Sets whether a user password is required when the computer boots. Enabled Pow er (APM) Menu* Default PM Control Disables power management, or enables it either always or when on battery power only. Battery Powe[...]

Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility 80 User's Guide Power Button Mode Sets the action (Suspend or Off) of the blue power button when pressed for less than 4 seconds. Suspend Resume on Modem Ring Sets whether the system resumes from Suspend if a ring signal is received. Off Resum[...]

Configuring and Expanding Your Computer Installing RAM modules User's Guide 81 Installing RAM modules The Pavilion Notebook provides an optional mem ory expansion slot for installing up to two RAM expansion m odules. Use HP SDRAM m odules only; EDO RAM is not supported. Your computer’s computer chips are extremely static-sensitive. Static el[...]

Configuring and Expanding Your Computer Installing RAM modules 82 User's Guide Note If you add RAM so that your t otal RAM is great er than 256 MB, you m ust change the size of the Hibernate partitio n . This partition is automatically used to sav e your current session from RAM when bat tery level i s low. As a result, you m ust provide a suf[...]

Configuring and Expanding Your Computer Removing RAM modules User's Guide 83 Removing RAM modules After you remove t he RAM expansion cover, do the followi ng: 1. Release the two latc hes at the sides of the RAM expansion m odule by pushing them gently outward (away from the sides of the m odule). 2. When you release the latches, the free edge[...]

Configuring and Expanding Your Computer Replacing a hard disk drive 84 User's Guide Replacing a hard disk drive You’ll need a small Phillips screwdriver to co mplete this procedure. 1. From the Start menu, shut down the com puter. 2. Unplug the AC adapter, if present , and remove the battery . 3. Turn the unit bottom side up. 4. Use a screwd[...]

Configuring and Expanding Your Computer Expanding the Hibernate Partition User's Guide 85 Expanding the Hibernate Partition You can create the Hibernate partition by booting from the Recovery CD. The partitioning and reco very process takes appr o ximately 20 minutes—do not interrupt the process or unplug the AC adapter until the process is [...]

Configuring and Expanding Your Computer Expanding the Hibernate Partition 86 User's Guide 14. Follow the onscreen instructions for set ting up Windows. 15. When Windows setup is complete, reinstal l any applications and rest ore backed up data.[...]

User's Guide 87 Service and Support[...]

Service and Support Hew lett-Packard Limited Warranty Statement 88 User's Guide Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Durat io[...]

Service and Support Hew lett-Packard Limited Warranty Statement User's Guide 89 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUD[...]

Service and Support Getting Support for Your Pavilion PC 90 User's Guide Getting Support for Your Pavilion PC HP offers a number of ways that you can get technical support for y our computer. If you have questions or problems, here are t he resources available to you: • Look up informati on in this User’s Guide . • Visit the Pavil ion No[...]

Service and Support Getting Support for Your Pavilion PC User's Guide 91 • latest support t elephone numbers for HP product s To call HP for Service and Support If you are unable to solve a problem with your computer, you can call the HP Custom er Care Center. The Customer Care Center will assist you at no charge d u ring the term of the war[...]

Service and Support Obtaining Repair Service 92 User's Guide Obtaining Repair Service To receive warranty repair service To receive warranty repair service, contact the appropriate HP Customer Care Center. Check “To call HP for Service and Support” on page 93 for t he phone number. The support technician will help qualify your unit for war[...]

Service and Support Obtaining Repair Service User's Guide 93 Note If the hard disk drive is defective, you will receive a replacement drive with the original HP software.[...]

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User's Guide 95 Solving Problems with Your Computer[...]

Solving Problems with Your Computer Troubleshooting Techniques 96 User's Guide Troubleshooting Techniques Audio Problems If sound is not audible • Press Fn+Up Arrow several times. • Click the speaker icon on the taskbar to ensure that Mute is not checked. • When you are operating your comput er in MS-DOS mode (for exam ple, when running [...]

Solving Problems with Your Computer Troubleshooting Techniques User's Guide 97 4. If the default has been changed, select CD-ROM/ DVD for first boot device. 5. Exit the BIOS Setup utility. • Reboot the com puter. You may also want to test the CD-ROM dri ve with diagnostics. See Testi ng Hardware Operation. Display Problems If the computer is[...]

Solving Problems with Your Computer Troubleshooting Techniques 98 User's Guide 8. Choose to manuall y select the m onitor type. 9. Select Laptop Display Panel (in Windows 98) or Digital Flat Panel (in Windows ME) and click Next. 10. Click Next and then Fi nish. 11. Click Close. 12. Reduce the resolution to 800 × 600 pixels and click Apply. If[...]

Solving Problems with Your Computer Troubleshooting Techniques User's Guide 99 If the DVD is playing erratically • Dirt or smudges can cause a disc t o skip. Clean the disc with a soft cl oth. If the disc is badly scratched, it will have to be replaced. If a DVD movie stops playing in the middle • The DVD may be double-si ded. Open the DVD[...]

Solving Problems with Your Computer Troubleshooting Techniques 100 User's Guide Hard Disk Drive Problems If the computer’s hard drive doesn’t spin • Make sure the computer has power. If necessary, connect the AC adapter, ma king sure it is plugged into a power source and int o the rear of the computer. If the hard disk makes a buzzing or[...]

Solving Problems with Your Computer Troubleshooting Techniques User's Guide 101 If the pointing devices don’t work • Don’t touch the touch pad whil e booting or resum ing. • Reset the computer. If a scroll mouse doesn’t work • Suspend or shut down the computer before y ou attach the scroll m ouse, to ensure that the external mouse [...]

Solving Problems with Your Computer Troubleshooting Techniques 102 User's Guide MIDI Problems If the computer is sometimes unable to play MIDI files • Download the latest audio driver from the technical support area of the HP Pavilion Notebook Web site (http://www.hp.com/notebooks). Modem Problems If the modem will not connect at 56K speed ?[...]

Solving Problems with Your Computer Troubleshooting Techniques User's Guide 103 4. Click the port to wh ich your modem is attached. 5. Click More Info. • In Windows Help, use the Modem Troubleshoot er. If the modem connection is dropped when transferring large files • There may be stat ic or interference on the phone line. Try connect ing [...]

Solving Problems with Your Computer Troubleshooting Techniques 104 User's Guide If a PC card modem is not working • Disable the internal modem. 1. Click Start, Settings, Control Panel. 2. Double-click System . 3. Click the Device Ma nager tab. 4. Double-click Modem to list t he current modem devices. 5. Double-click the inte rnal modem . 6. [...]

Solving Problems with Your Computer Troubleshooting Techniques User's Guide 105 Port Replicator Problems If a port on a port replicator isn’t working • Check that AC power is connected. • Try using the corresponding notebook port , while undocked. • See the manual for the port replicato r. Power and Battery Problems If the computer tur[...]

Solving Problems with Your Computer Troubleshooting Techniques 106 User's Guide 3. From the Power m enu, make sure Enable Power Saving is enabled. 4. Exit the BIOS Setup utility. If the battery doesn’t charge • Make sure the AC adapter is pl ugged into the power source and that the light on the adapter is on. • If you're using a pow[...]

Solving Problems with Your Computer Troubleshooting Techniques User's Guide 107 • If the computer is performing an operati on, it normal ly waits for the operat ion to finish. You may also want to test the power ma nagement syst em with diagnosti cs. See Testing Hardware Operation. Printing Problems For most printi ng problems, use the Print[...]

Solving Problems with Your Computer Troubleshooting Techniques 108 User's Guide • Check the port co nnection to see if it’s loo s e. • Check settings in BIOS Setup . 1. From the Start m enu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Com ponents menu, check t h[...]

Solving Problems with Your Computer Troubleshooting Techniques User's Guide 109 1. From the Start m enu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Advanced m enu, check that Parallel Port or Serial Port is enabled. If the USB port is not working • Contact the vend[...]

Solving Problems with Your Computer Troubleshooting Techniques 110 User's Guide Suspending and Resuming Problems If the computer takes a long time to resume after being suspended • In Windows 98 and Windows ME, the computer can t ake a minute or l onger to resume when a network card is installed. W hile the operating system is loading driver[...]

Solving Problems with Your Computer Testing Hardw are Operation User's Guide 111 Testing Hardware Operation The Pavilion Notebook DiagTool s program provides two l evels of testing: • Automated t esting using the basic hardware te st. • Advanced testing using indi vidual hardware tests. The tests are designed to run after the syst em reboo[...]

Solving Problems with Your Computer Testing Hardw are Operation 112 User's Guide If you saved a Support Ticket, you can also vi ew it later. From the directory c:dmihpdiags, run the file hpsuppt.exe. The Support Ticket will appear in that directory as hpsuppt.txt.[...]

Solving Problems with Your Computer Recovering and Reinstalling Software User's Guide 113 Recovering and Reinstalling Software You can use the Recovery CD to recover an original Pavilion Notebook buil d, or you can use it to install the HP custom software over a u ser-installed alternate operating system. If you need to recover a specific appl[...]

Solving Problems with Your Computer Recovering and Reinstalling Software 114 User's Guide To replace a damaged Recovery CD If you lose or damage t he Recovery CD , take your Pavi lion Notebook PC to a local HP service center to get a replacement CD. Call the HP Customer Care Center—at (970) 635-1000 in the U. S.—for the address and telepho[...]

Solving Problems with Your Computer Recovering and Reinstalling Software User's Guide 115 To recover an application Note The Recovery CDs restore all the so ftware th at was originally on you r HP Pavilion Notebook PC, but the recovery program erases the hard drive in the process. Therefore, to reinstall specific application s, you will not us[...]

Solving Problems with Your Computer Sending Your Computer for Service 116 User's Guide Sending Your Computer for Service See “Obtaining Repair Service” to determine if your computer m ust be sent in for service. If so, prepare your computer for shipm ent. 1. Important. Back up your hard disk drive. While your computer is being repaired, th[...]

User's Guide 117 Specifications and Regulatory Information[...]

Specifications and Regulatory Information Hardw are and Softw are Specifications 118 User's Guide Hardware and Software Specifications For the most up–to–date information on Pavilion Notebook PC specifications, go to the HP Pavilion Notebook Web sit e at www.hp.com/not ebooks. HP Pavilion Notebook PC Hardware Specifications Physical Attrib[...]

Specifications and Regulatory Information Hardw are and Softw are Specifications User's Guide 119 Keyboard and Pointing Device 87/88-key touch-type key board with 101/102 key emulation. Embedded numeric keypad. 12 function (Fn) keys. Touch pad pointing device. Modem 56Kbps (V.90) data speed maximum. 14.4Kbps fax speed, Class 1 and 2. Input/Out[...]

Specifications and Regulatory Information Hardw are and Softw are Specifications 120 User's Guide Major ICs CPU: Intel Pentium III OR AMD-K6. North Bridge: 443DX OR 443BX. South Bridge: PIIX4e or PIIK4m. Video: SMI Lynx EM4 OR Trident Cyberblade 17 AGP. Audio: ESS M-2EM OR ESS M-3. CardBus: TI PCI1225. Keyboard controller: National PC87570. Su[...]

Specifications and Regulatory Information Hardw are and Softw are Specifications User's Guide 121 System Memory 00000 - 9FFFF Sy stem memory A0000 – BFFFF Video C0000 - CFFFF Video BIOS D0000 - DBFFF Free (valid uses: upper memory blocks (UMBs) or PC Card memory w indow s) DC000 - FFFFF Sy stem BIOS System Input/Output Addresses (100-3FF) 17[...]

Specifications and Regulatory Information Hardw are and Softw are Specifications 122 User's Guide DMA Channels 0 ECP parallel port (if enabled) 1 DOS games (FM decoding) 2 Floppy disk drive 3 Fast IR (if enabled) 4 Cascade from secondary PMA controller 5 Free 6 Free 7 Free[...]

Specifications and Regulatory Information Safety Information User's Guide 123 Safety Information Power Cords The power cord supplied with the Pavi lion Notebook AC adapte r should mat ch the plug and voltage requirem ents for your local area. Regul atory approval for the AC adapte r has been obtained using the power cord for the local area. Ho[...]

Specifications and Regulatory Information Safety Information 124 User's Guide Battery Safety • To avoid risk of fire, burns, or dam age to your battery pack, do not allow a met al object to touch the battery cont acts. • The battery pack is suit able for use only with com patible HP Pavil ion Notebook models. Check the Support and Servic e[...]

Specifications and Regulatory Information Regulatory Information User's Guide 125 Regulatory Information This section presents inform ation that shows how t he HP Pavilion Notebook PC complies wi th regulations in certai n regions. Any modi fications to the Pavili on Notebook not expressly approved by Hewlet t-Packard could void the authorit y[...]

Specifications and Regulatory Information Regulatory Information 126 User's Guide Declaration of Conformity (U.S.A.) Responsible Party : Hew lett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304, U.S.A. (415) 857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: [...]

Specifications and Regulatory Information Regulatory Information User's Guide 127 Options: All conforms to the following product specifications Safety: IEC 950:1991+A1,A2 ,A3, A4 / EN 60950 (1992)+A1,A2, A3, A4 GB4943-1995 IEC 825-1:1993/EN60825-1:1994 EMC: CISPR 22:1993 / EN 55022 (1994): Class B [1] GB9254-1988 EN 50082-1:1992 IEC 801-2:1991[...]

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User's Guide 129 Index A AC adapter connecting, 19 status light, 17 address HP Customer Care Web site, 12 HP Web site, 12 APM, 50 Audio Out jack location on Pavilion, 15 B battery installing, 19 latch location, 16 location, 16 low power warning, 55 recharging, 19 safety, 124 status, 54 status light, 17 troubleshooting, 105 BIOS updating, 90 bo[...]

130 User's Guide pointing device location, 13 using, 29 ports Pavilion, 67 power button location, 13 connecting AC, 19 processor speed, 56 status light, 17 suspending, 51 troubleshooting, 105 power cords, 123 power management, 50 manual, 51 processor speed, 56 PS/2 port location on Pavilion, 15 R RAM correct handling, 81 cover location, 16 ins[...]