HP (Hewlett-Packard) hn200e manual

hp digital home networking Ethernet gateway model hn200e[...]

Ethernet gateway 2 acknowledgements and notices hewlett-packard company notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.[...]

3 contents introduction ............................................................. 5 hp digital home networking ethernet gateway .................... 5 gateway features ............................................................ 6 getting to know the Ethernet gateway ......................... 7 Ethernet gateway rear panel ......................[...]

Ethernet gateway 4 screens and functions .................................................... 50 setup ........................................................................... 51 password ..................................................................... 54 status ........................................................................... 56 [...]

5 intr oduction hp digital home networking ethernet gateway Congratulations on your purchase of a HP Digital Home Networking Ethernet Gateway . The Ethernet Gateway is the perfect solution for connecting multiple PCs to your high-speed broadband cable modem or DSL Internet connection. Y our Gateway can be configured as a Dynamic Host Configuration [...]

Ethernet gateway 6 gateway features ❑ Connects to a broadband modem and to a local Ethernet network ❑ Equipped with a 4-port 10/100 switch ❑ Connects all network PCs to the Internet with a single IP address ❑ Firewall protects PCs from Internet intruders ❑ Configurable through a W eb browser such as Internet Explorer or Netscape Navigator[...]

7 getting to know the Ethernet gateway Ethernet gateway rear panel The Ethernet Gateway por ts, to which network cables are connected, are located on the rear panel of the Gateway . Ethernet gateway ports Ethernet Gateway rear panel W AN (dark gray) Y ou will connect the DSL or cable modem to the Wide Area Network (W AN) port. LAN Ports 1–4 (blue[...]

Ethernet gateway 8 Ethernet gateway fr ont panel LEDs LAN indicators reset button T o refresh Gateway connections and attempt to fix routing problems, ver y briefly depress the Reset button with a paper clip. If you have exhausted all troubleshooting options (see the troubleshooting section of this user’ s guide ) and continue to experience serio[...]

Ethernet gateway front panel LEDs 9 If the Gateway locks up, unplug the Power Adapter from the Gateway’ s Power Por t for 3 to 5 seconds (but not longer) and then plug it back in. Leaving the power off for too long could result in the loss of network connections.[...]

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11 gateway system tray application over view The Gateway installation wizard installed an application on your computer that functions as a tool kit for your Gateway . The application is accessed from a green, red, or yellow house icon in the Windows System T ray . The W indow System T ray is in the recessed area of the Windows taskbar in the lower [...]

Ethernet gateway 12 ❑ Y ellow: connection to Gateway lost This computer is no longer connected to the home network or to the Internet. Besides providing constant feedback through the icon color , the Gateway System T ray application provides additional functionality: ❑ If there is any change in network status, a status notification window appea[...]

status notification windows 13 status notification windows Any change in network status generates a status notification window describing the change and, if needed, suggests actions to take. The change may also cause a color change in the System T ray icon. (These same windows appear when you select Get current network status from the System T ray [...]

Ethernet gateway 14 This window appears when the Gateway attempts to access the Internet and cannot detect a connection. This window appears when your computer cannot establish a link to the Gateway . Connection to Gateway Lost Caution: If you reset the Gateway , be sure to do so only briefly (a second or two) or the Gateway will be reset to the fa[...]

status notification windows 15 This window appears when the Internet connection is restored. It also appears when when you first start your computer . Internet Connection Operational[...]

Ethernet gateway 16 pop-up menu Right-clicking the Gateway System T ray icon to display the following pop-up menu: This menu provides convenient access to Gateway tools, which are described in this section. Accessing a menu choice: 1 Right-click the icon, move cursor to highlight the desired option. 2 Highlight the desired option. 3 Left-click the [...]

pop-up menu 17 Check for upgrade When a software or firmware upgrade becomes available on the HP W eb site, you are notified automatically by a notification window (assuming you have enabled this option — see “Notify me when network events occur” on page 27) and prompted to download and install the upgrade. Since the automatic notification ma[...]

Ethernet gateway 18 Internet speed meter Selecting Internet speed meter ... launches a utility that monitors your upstream and downstream Internet connection speed. When you select this choice, the following window appears: Click Start , and the following window appears displaying the speed of your Internet connection (it may take a few seconds to [...]

pop-up menu 19 upstream speed (the speed at which data is uploaded from your computer to the Internet), as shown in the example. Contact your DSL or broadband cable provider for specifications. Gateway contro l panel The Gateway Control Panel allows you to adjust the settings of your Gateway . Access to the Control Panel requires the Gateway’ s a[...]

Ethernet gateway 20 Save the current Gateway configuration This option provides a backup copy of your current Gateway settings in the event that you need to restore them. This is especially useful if you modify your settings using the Gateway Control Panel, upgrade Gateway software or firmware, or experience a system crash. 1 Select Save the curren[...]

pop-up menu 21 2 Click Br owse to select a location to store the Gateway configuration backup file. The following dialog box appears: 3 Navigate to a location of your choice for the backup file, or accept the default. 4 Click Save to save the file. The file is identified by a date and time, so you can save a series of different configurations if de[...]

Ethernet gateway 22 Restore a previous Gateway configuration Select this choice to restore a previously saved configuration. If you have saved more than one configuration, you can select a specific one. Internet connection diagnostic Restore a previous Gateway configuration... Internet connection diagnostic... menu choice[...]

pop-up menu 23 This utility checks your Internet connection to identify problems when a loss of connection occurs. Select the Internet connection diagnostic... to display the Internet connection diagnostic star t window: The utility checks for Internet connections via the Gateway or directly from your computer . Internet connection diagnostic start[...]

Ethernet gateway 24 Click Start to begin the diagnostic routine. The Internet Connection Diagnostic screen appears: Internet connection diagnostic report window[...]

pop-up menu 25 If all results are “ok”, the utility has not detected any connection problems. Interpreting a “failed” report for any parameter: ❑ Connection to the Gateway . “Failed” means you should per form a soft reset of your Gateway . T o do this, briefly depress the Reset button (only a second or two) on your Gateway with a pape[...]

Ethernet gateway 26 Get current network status Selecting this choice generates one of the status notification windows discussed and illustrated in the section “status notification windows” on page 13. If all is well and the diagnostic utility detects no changes, the window appears: Get current network status... example of a current network stat[...]

pop-up menu 27 Notify me when network events occur Selecting this option displays the status notification windows discussed in “status notification windows” on page 13. If you do not wish to receive these notifications select it and verify that the checkmark no longer appears next to this option (if a checkmark is present, make the selection ag[...]

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29 gateway contr ol panel over view The Gateway Control Panel allows you to configure additional functions beyond those installed through the Installation Wizard. This tool is a simplified alternative to the Expert Inter face, which is described in the Appendix of this user’ s guide . The functions of the Gateway Control Panel eliminate the need [...]

Ethernet gateway 30 accessing the gateway contr ol panel The Gateway Control Panel is accessed from the Gateway System T ray icon described in the previous chapter . It can also be accessed from Start > Programs > HP Digital Home Networking > Gateway Contr ol Panel . T o access the Gateway Control Panel from the Windows System T ray: 1 Loc[...]

accessing the gateway control panel 31 3 Select Gateway control panel... The Gateway Control Panel Login window appears: 4 Enter your Gateway Password in the Login Password field, then click OK . The default password is “admin”. Select Gateway control panel... option Gateway Control Panel Login window[...]

Ethernet gateway 32 5 Click Hint on the Login screen if you cannot remember your password. The Password Hint window appears: 6 The question you provided when the default password was changed is displayed. Enter the answer in the Hint Answer field, then click OK . The Hint reply window appears: 7 Click OK , and the password will be automatically ins[...]

gateway control panel screen 33 gateway contr ol panel screen When you have successfully logged on, the Gateway Control Panel screen appears with the My Network tab selected. With any tab selected, you can access all the other functions by clicking another tab. Apply button Y ou can save changes at any time by clicking the Apply button. Clicking Ap[...]

Ethernet gateway 34 gateway contr ol panel tabs My Network tab This tab is a display-only over view of your network. It shows your Gateway and all the devices connected to the network, and it shows whether each device has an Ethernet, phoneline, or wireless connection. The display is dynamically updated. However , click the Refresh button for the m[...]

gateway control panel tabs 35 Internet Access tab The Internet Access tab allows you to restrict specified computers on your network from accessing the Internet. Y ou can also allow one user to be exposed to the Internet for a special purpose such as Internet gaming or video conferencing (the firewall is disabled for that one user). T o block speci[...]

Ethernet gateway 36 3 Click and drag all selected computers to the Internet Access Disabled window or click the left-pointing arrow button between the two windows. 4 Click Apply to save the changes. Application Hosting tab The Application Hosting tab allows you to host Internet ser vices, e-mail, or an F TP ser ver on one network computer . The ser[...]

gateway control panel tabs 37 4 Enter the port number for the application; if a range is specified, click the Enter Port Range checkbox and enter the range of por t numbers in the Star ting Port and Ending Port fields. 5 T o specify the protocol, click Advanced and select among these choices: ❑ Both TCP and UDP (the default) ❑ TCP ❑ UDP 6 Cli[...]

Ethernet gateway 38 The index will help you locate additional information related to the operation of the Gateway Control Panel. Remote Support tab The Remote Support tab provides access to the HP Customer Care W eb site and also provides an opportunity for HP customer care exper ts to assist you directly if you experience difficulties you cannot s[...]

39 frequently asked questions (F AQs) gateway general information What is Network Address T ranslation (NA T) and what is it used for? Network Address T ranslation (NA T) translates multiple IP addresses on the private LAN to one public address that is sent out to the Internet. This adds a level of network security since the addresses of PCs connec[...]

Ethernet gateway 40 page of the Expert Inter face. How can I block corrupted F TP downloads? If you are experiencing corrupted files when you download a file with your F TP client, tr y using another F TP program. What is DMZ Hosting? Demilitarized zone (DMZ) hosting allows one IP address (or computer) to be exposed to the Internet. Some applicatio[...]

installation and configuration options 41 installation and configuration options How many IP addresses can the Gateway support? The Gateway supports a maximum of 253 IP addresses. Where is the Gateway installed on the network? In a typical environment, the Gateway is installed between the modem and the LAN. Plug the Gateway into the cable or DSL mo[...]

Ethernet gateway 42 What is the maximum number of virtual private network (VPN) sessions allowed by the Gateway? One VPN session at a time; the memor y buffer on the Gateway is 512 KB. My W eb pages hang up, I get corrupted downloads, or junk characters are being displayed on the screen. What do I do? Force your Ethernet network inter face card (NI[...]

supported software 43 suppor ted software Does the Gateway support ICQ send files? Y es, with the following fix: from ICQ menu > preference > connections tab >, select I am behind a firewall or pr oxy and set the firewall time-out to 80 seconds in the firewall setting. The Internet user can then send a file to a user behind the Gateway . H[...]

Ethernet gateway 44 Does the Gateway support IPsec? A new IPsec pass-through feature is now included.[...]

supported features 45 suppor ted features What are the advanced features of the Gateway? The Gateway's advanced features include IP filtering, IP for warding, dynamic routing, static routing, DMZ hosting, and MAC address cloning. Is IPSec Pass-Through supported by the EtherFast Gateway? Y es, it is a built-in feature that the Gateway automatic[...]

Ethernet gateway 46 upgrade information How will I be notified of new Gateway firmware upgrades? All Hewlett-Packard firmware upgrades are posted on the HP website at www .hp.com, where they can downloaded for free. The Gateway's firmware can be upgraded with TF TP programs. If your Gateway’ s Internet connection is working well, there is no[...]

47 tr oubleshooting I can’t connect to the Gateway . ❑ V erify that the Gateway is properly installed, the LAN connections are OK (the LAN LEDs should be lit), and it is powered on. ❑ V erify that the PC is using an IP address between 192.168.1.2 and 192.168.1.254 and thus compatible with the Gateway default IP address of 192.168.1.1. ❑ The[...]

Ethernet gateway 48 I can’t obtain an IP address from my cable or DSL modem. ❑ V erify that all of your cabling is properly connected and that the Gateway’ s W AN and LAN LEDs are lighting up. ❑ Power down your cable or DSL modem for a few seconds, then turn it back on. After the modem goes through its self-test, see if you now have an IP a[...]

49 appendix: the exper t inter face advanced administration For your convenience, a W eb-based administrative utility called the Expert Inter face has been programmed into your Gateway . Advanced Gateway administrative tasks may be perfor med through this interface. The Exper t Inter face may be accessed through any computer on the network by typin[...]

Ethernet gateway 50 screens and functions The following pages contain descriptions of each screen and its functions. The screens described are: ❑ Setup ❑ Password ❑ Status ❑ DHCP ❑ Log ❑ Help ❑ Advanced: The Advanced screen contains links to the following advanced settings screens: ❑ Filters ❑ For warding ❑ Dynamic Routing ❑ S[...]

setup 51 setup The SETUP screen appears when the Expert Inter face is accessed. SETUP Screen[...]

Ethernet gateway 52 ❑ Host Name: Allows you to create a name for the Gateway , required by some Internet Ser vice Providers (ISPs). ❑ Domain Name: Allows you to create a domain name, required by some ISPs. ❑ Firmware V ersion: Shows the version of the firmware you are using. ❑ LAN IP Address and Subnet Mask: The IP address and subnet mask o[...]

setup 53 reestablish your connection as soon as you attempt to access the Internet again. ❑ Keep Alive to keep the Internet connection alive indefinitely . The gateway keeps the Internet connection alive indefinitely by sending out a few data packets periodically so your Internet ser vice detects that the connection is still active. If you enable[...]

Ethernet gateway 54 password The default password on your Gateway is “admin”. T o ensure security , we strongly recommend that you change your password when setting up your gateway , and then at regular inter vals. T o change your password: 1 Click the Password tab of the Expert Inter face to view the Password screen. 2 Enter your new Gateway p[...]

password 55 T o enable remote management: 1 Click the Advanced tab. 2 Click the Filters tab and select Enable under Remote Management. 3 Click Apply . A remote managment password will be assigned. T o change remote management password: 1 On the Password screen, in the Remote Management Password box, enter a new password. 2 Click Apply . Restore Fac[...]

Ethernet gateway 56 status The ST A TUS screen displays the current status of the Gateway , reflecting data and selections entered on the SETUP screen. All of the information provided on the ST A TUS screen is read-only . T o make changes, select the Setup tab. Select the Status tab of the Exper t Interface to view the ST A TUS screen. ST A TUS Scr[...]

status 57 ❑ Host Name: Shows the name of your Gateway , which is required by some ISPs. ❑ Firmware V ersion: Shows the version and date of the installed fir mware. Dates are slightly more accurate than version numbers. ❑ Login: Shows whether PPPoE or RAS suppor t is enabled and whether either one is connected. ❑ LAN: Displays the current IP[...]

Ethernet gateway 58 DHCP A Dynamic Host Configuration Protocol (DHCP) ser ver automatically assigns IP addresses to each computer on a network. Unless you already have a DHCP ser ver on your network, it is highly recommended that your Gateway be set up as a DHCP ser ver . Select the DHCP tab of the Exper t Interface to view the DHCP screen. ❑ DHC[...]

DHCP 59 Gateway is 192.168.1.1, the starting IP address must be 192.168.1.2 or greater . ❑ Number of DHCP users: Enter the maximum number of devices to which you want the DHCP ser ver to assign IP addresses. Accept the default value or you may enter a number up to a maximum of 253. The maximum number depends on the starting IP address, so the tot[...]

Ethernet gateway 60 log The LOG screen displays a record of all access traffic passing through the Gateway , including e-mail and F TP tranmissions, whether they originate from your LAN, your W AN, or from the Internet. Check logs through the LOG screen or by using the LogViewer W indows application. Select the Log tab of the Exper t Interface to v[...]

help 61 help The HELP screen links to all of the Expert Inter face online help screens. Each help screen, as well as all of the settings screens, contain links to the HP W eb site (including technical support and Customer Care). Select the Help tab of the Exper t Interface to view the HELP screen. Each settings screen also contains a Help button at[...]

Ethernet gateway 62 advanced The Advanced screen provides access to six settings screens: Filters, For warding, Dynamic Routing, Static Routing, DMZ Host, and Mac Clone. Select the Advanced tab of the Exper t Interface to view the ADV ANCED screen. filters Filters settings allow you to configure the Gateway to block selected users who are configure[...]

advanced 63 Select the Filters tab of the Exper t Interface to view the FIL TERS screen. ❑ Filtered Private IP Range: Enter the range of IP addresses desired to filter into the IP address range fields. Users with these IP addresses will not be able to access the Internet. T o filter only one IP address, enter the same number desired Advanced: FIL[...]

Ethernet gateway 64 in both boxes. For example, if the IP address is 192.168.1.5, enter 5 in each box. ❑ Filtered Private Por t Range: Filter users by entering their network por t numbers. Select the protocols and enter the range of port numbers that you want to filter into the port number range fields. Users with these por t numbers will not be [...]

advanced 65 forw arding Select the Forwarding tab of the Exper t Inter face to view the FORW ARDING screen. port for warding Port for warding is used to set up public ser vices on a network, such as W eb, F TP , or e-mail ser vers. When Internet users make cer tain requests to your network, the Gateway for wards them to specific computers equipped [...]

Ethernet gateway 66 example, if you set port number 80 (HTTP) to be for warded to IP address 192.168.1.2, then all HTTP requests from outside users will be for warded to 192.168.1.2. Enter a valid IP address. Y ou may need to establish a static IP address with your Internet provider in order to properly run an Internet ser ver . For added security [...]

advanced 67 dynamic routing Dynamic routing allows the Gateway to automatically adjust to physical changes in network layout. The Gateway , using the dynamic Routing Infor mation Protocol (RIP) protocol, determines the route that the network packets take based on the fewest number of hops between source and destination. The RIP protocol regularly b[...]

Ethernet gateway 68 network with other routers, including a separate network gateway that handles the Internet connection. 2 In the TX field, choose the protocol to transmit data on the network. 3 In the RX field, choose the protocol to receive data from the network. 4 Click Apply to save changes. static ro uting If your Gateway is connected to mor[...]

advanced 69 Select the Static Routes tab of the Exper t Interface to view the ST A TIC ROUTING screen. T o view current routing table: Click Show Routing T able to see all valid static route entries in use. T o create a static route entr y: 1 Select a static route entr y from the Static Routing drop-down list. The Gateway supports up to 20 static r[...]

Ethernet gateway 70 ❑ Destination LAN IP: Enter the IP address of the remote network or host for which you wish to create a static route. If you are building a route to an entire network set the network portion of the IP address to zero (0). For example, the Gateway’ s standard IP address is 192.168.1.1. Based on this address, the address of th[...]

advanced 71 DMZ host The DMZ Host setting screen allows one local user to be exposed to the Internet for a special purpose such as Internet gaming or video conferencing. Whereas IP For warding can only for ward a maximum of ten ranges of por ts, DMZ hosting for wards all the por ts for one PC simultaneously . Select the DMZ tab of the Exper t Inter[...]

Ethernet gateway 72 MAC address clone A Media Access Control (MAC) address is a unique 12-digit identification code assigned to a hardware device. MAC address clone attaches the MAC address of the network card/adapter onto your Gateway that was connected to your cable or DSL modem during installation. This satisfies the requirement by some ISPs tha[...]

advanced 73 5 Enter the 12-digit MAC address, found in the Adapter/Physical Address field, in the User Defined W AN MAC Address boxes on the MAC Address Clone screen. 6 Click Apply to save changes.[...]

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75 specifications general Model number hn200e Standards IEEE 802.3 (10BaseT), IEEE 802.3u (100BaseTX) Protocol CSMA/CD Ports LAN: four 10/100 RJ-45 switched ports W AN: one 10BaseT Ethernet RJ-45 por t for the cable or DSL modem Speed LAN: 10/100 Mbps W AN: 10 Mbps Cabling type 10BaseT : UTP Categor y 3 or better 100BaseT : UTP Categor y 5 or bette[...]

Ethernet gateway 76 envir onmental Dimensions 189.2 mm x 150.9 mm x 53.1 mm (7.45 in x 5.94 in x 2.09 in) Power input External, 9V DC, 1 amp Certifications FCC Part 15, Class B Operating temperatures 0° C to 40° C (32° F to 104° F) Storage temperature –20° C to 70° C (–4° F to 158° F) Operating humidity 10% to 85%, noncondensing Storage[...]

77 glossar y 10BaseT Ethernet standard topology for twisted pair (T) cabling (transfer rate of 10 Mbps over 100 meters). 100BaseT Fast Ethernet twisted pair cabling (transfer rate of 100 Mbps over 100 meters). ad-hoc network Group of computers, each with a wireless LAN network adapter , connected as an independent wireless local area network for th[...]

Ethernet gateway 78 client/server network Network in which one computer (the “ser ver”) shares resources with other computers, called “clients” (as opposed to a peer-to-peer network). CSMA/CD (Carrier Sense Multiple Access/Collision Detect) The protocol for carrier transmission access in an Ethernet network in which each device senses wheth[...]

glossar y 79 DNS (Domain Name System) Method for matching Internet domain names with IP addresses. When a Uniform Resource Locator (URL) is entered into a W eb browser , a domain name ser ver retrieves the corresponding IP address for the domain name specified (“name resolution”) and sends the request to the appropriate ser ver . Domain names a[...]

Ethernet gateway 80 FHSS (Frequency Hopping Spread Spectrum) Uses a narrowband carrier that changes frequency in a pattern known to both transmitter and receiver . Properly synchronized, the net effect is to maintain a single logical channel. T o an unintended receiver , FHSS appears to be shor t- duration impulse noise. firewall A set of related p[...]

glossar y 81 Internet W orldwide network of networks linking millions of computers together; see also W AN (Wide Area Network). intranet Private home or business network. IP (Internet Protocol) address A unique 12-digit number (for example, 205.112.134.121) identifying each sender and receiver of network packets across the Internet. IPSec (Internet[...]

Ethernet gateway 82 network System connecting two or more computers and peripherals enabling them to communicate and share resources. network adapter See NIC (Network Interface Card). network mask See subnet mask. NIC (Network Interface Card) Card or adapter that allows a computer to connect to a network. Also called a network adapter . Ethernet ca[...]

glossar y 83 PPTP (Point-to-Point T unneling Protocol) Protocol allowing corporations to extend their corporate network over the Internet through private “tunnels.” This has the effect of using the Internet as a large private local area network known as a “virtual private network” or VPN. print server A hardware device that enables a printe[...]

Ethernet gateway 84 server Computer on a network that provides ser vices to other computers on the network. SPI (stateful packet inspection) The ability of a firewall to remember outgoing requests to the Internet from internal network users and only allow responses to those requests back through the firewall, thus denying attempts to access the loc[...]

glossar y 85 TCP/IP (T ransmission Control Protocol/Internet Pr otocol) Basic communication language of the Internet (but can also be used in private networks). TCP keeps track of individual data packets, while IP handles the actual deliver y of the data. TF TP (T rivial File T ransfer Protocol) A simple, easy-to-implement protocol for transferring[...]

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87 index A administration quick and easy 49 C connections ports 7 D DHCP explained 58 setting up 58 DMZ host 71 dynamic routing 67 E expert inter face 49 setup 51 F features listed 6 summar y 5 filters explained 62 using 62 for warding 65 front panel 8 G glossar y 77 I introduction 5 IP address 51 L LAN indicators 8 LAN LED 8 LAN ports 7 LEDs 8 log[...]

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89 regulator y notices hewlett-packard company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ❑ This device may not cause harmful inter ference, and ❑ This device must accept any interference received, including inter ference that may cause undesired operation. ❑ Pursuant to Part 15.2[...]

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