HP (Hewlett-Packard) HP 2140 manual

HP 2140 Fax series User Guide[...]

HP 2140 Fax series User Guide Part number: CM721-90001[...]

© Copyright 2009 Hewlett-Packard Development Company , L.P . The information co ntained herein is subject t o change without notice. No part of the document may be photocopied, repro duced, or translated to another languag e without the prior written consent of Hewlett-Packard Company . Notice The only warranties for HP product s and services are [...]

Contents 1 1 Quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Load documents to fax or copy . . . . . . . . . . . . [...]

2 Contents 3 Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Set rings to answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Use Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents 3 6 Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Print cartridge informati on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 View ink level . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

4 Quick start 1 Quick st art This chapter gives you a quick introduction to the basic functions of your new fax machine. Please refer to the later chapters for detailed instruction s. Load p aper Y ou can load up to 50 sheets of plain paper in the input tray . Before loadi ng the paper , make sure the paper size is set correctly in the BASIC FAX me[...]

Quick start 5 Load documents to fax or copy Load document s to fax or copy Y ou can load up to 15 pages in the document feeder . Load the documen ts face down (printed side toward the machine). Send a fax 1. Place the document to be sent (up to 15 pages) in the document feeder . 2. Dial the number by using one of these methods: • Entering the num[...]

6 Quick start Receive a fax Receive a fax How faxes are received depends on how the Answer Mode/Receive Mode is set. For more information, see Set rings to an swer on page 23. F AX answer mode The fax machine will answer the telephone , aut omatically detect fax tones, and receive af a x . AUT O answer mode In AUTO mode the telephone rings for a ce[...]

Quick start 7 Make a telephone ca ll Make a telephone call Use one of the following methods: • Pick up the handset and dial the number . • Press and hold a One T ouch number . This turns on the speaker . When you are connected, pick up the handset. For more informatio n, see One-touch di aling on page 19. • Press the Speed Dial button, when S[...]

8 HP Fax basics 2 HP Fax basics This chapter lists the basic features of your ne w HP Fax and introduces you to the machine. The HP Fax features The HP Fax offers the following features: • 200 page fax memory • 50 page paper tray • 15 page document feeder • Favorites capability: Scan the entire document into memory before sending (see page [...]

HP Fax basics 9 The HP 2140 Fax The HP 2140 Fax Parts of the HP Fax Figure 2- 1 Front view Figure 2- 2 Rear view 1 Document support 5 Document feeder 2 Paper tray 6 Handset 3 Paper tray cover 7 Paper guide 4 Document guide 8 Paper support 1 Power cord socket 2 Connect handset to the HANDSET port. 3 Connect telephone line to the LINE port. 4 3 2 1 8[...]

10 HP Fax basics The HP 2140 Fax Control Panel of HP Fax Figure 2- 3 Control panel of HP Fax 4 3 2 1 12 11 10 9 17 15 14 13 5 6 16 7 8 Label Icon Name and Description 1 Mode/Contrast: • When no document is loaded, pressing this button changes the Receive Mode. See Answer/receive mode on page 27. • When a document is loaded, pressing this button[...]

HP Fax basics 11 The HP 2140 Fax 9 Number keypad: Dials telephone and fax numbers and enters letters and symbols in text fields. The phone key pad is also used for one- touch dialing. 10 Symbol s: [The 0 key]. Used to enter special char acters when entering a name in a text field. 1 1 Speed Dial: S tores and dials 100 telephone/fax numbers. 12 Redi[...]

12 HP Fax basics The menus The menus Help List Sent Journal Received Journal Phonebook Sending Confirm Schedule Inform System Data Caller ID Junk Fax Print Fax REPORTS Silent Mode Language Country/Region Sending Confirm Paper Size Auto Reduction Discard Size Rings to Answer ECM Mode Send From Memory Caller ID Set Junk Fax No. Auto Journal DRPD Mode[...]

HP Fax basics 13 Overview of menu options Overview of menu options Y our fax machine has settings that you can change. T o find out how the options are currently set, print the System Data report (see Print report s on page 34). T o change these settings, see Navigate th e menus on page 15 . The tables below shows the options for a m enu in the lef[...]

14 HP Fax basics Overview of menu options ADV ANCED F A X menu Send From Memory Y ou can set your machine to scan a document into memory and then send the fax. The settings are On and Off . Caller ID (This option is not available in all countries/regions.) Y ou can see the number of the person calling you. Befo re using this feature, Caller ID serv[...]

HP Fax basics 15 Loudspeaker TOO LS m en u Loudspeaker Y ou do not need to pick up the handset to make a phone call. W hen dialing, just press the Loudspeak er button and enter the numbers. When your party answers, pick up the handset to talk to them. This feature is especially us eful for checking voicemail messages. While you ar e using Loudspeak[...]

16 HP Fax basics Enter dates, times, text, and telephone numbers Example T o change the default Resolution setting to Fine, you would take the following steps. 1. Press the Menu button repeatedly un til BASIC FAX displays. 2. Press OK . Silent Mode will display . 3. Use the  to scroll until Resolution displays. 4. Press OK . Standard will dis[...]

HP Fax basics 17 Enter dates, times, text, and telephone numbers Most text fields The letters and nu mbers scroll as shown n ext to each button for text fields such as the phone book. Press the 2 to display an A and press  for the cursor to advance before pressing 3 to select D . If you want a B , press 2 twice in rapid succession. For example, [...]

18 HP Fax basics Speed dialing Fax header t elephone number For most telephone numbers you can on ly enter the numbers (for exampl e, 1234567890). For the fax h eader that prints on all your faxes (see Set the fax header information on page 34), you can enter some punctuation in the number . T o punctuate the telephone nu mber in the fax header , u[...]

HP Fax basics 19 Speed dialing • If you want a pause between numbers (f or example, when ente ring an access code where you need to wait for a second dia l tone), press Redial/Pause . A P appears in the display . For a longer pause, simply press Redial/Pause again. • If you make a mistake while entering a number , use  to move the cursor [...]

20 HP Fax basics Paper types and sizes Paper types and sizes The HP Fax is designed to work optimally w ith plain paper (cotton bond: 20 lb., 75 g/m 2 ) in the following sizes: A4, Letter , and Legal. Y ou can loa d up to 50 sheets of paper in the p aper tray . Satisfactory print and receive quality can be obtained with many types of plain paper . [...]

HP Fax basics 21 Set document resolution and contrast for a single copy • If you are loading pages that are unusually thick or thin, feed one sheet at a time. If the document does not feed correctly , open the control panel, remove the document, and try loading it again. • For more information on what kind of paper you can use for documents, se[...]

22 HP Fax basics Adjust volume • SUPER FINE works well for documents containing extremely fine detail; for example, a map or engineering drawing . SUPER FINE only works if the remote machine also has the SUPER FINE feature. 3. Press Mode/Contrast repeatedly to select the option you want: • NORMAL is used for normal hand writte n, typed, or prin[...]

23 Additional features 3 Additional features This chapter contains information on additiona l features you may want to set or change for your HP Fax. • Rings to answer: Sets the number of ri ngs before the HP Fax answers the phone . • Caller ID: If you subscribe to Call er ID through your local phone company , you ca n use it with your HP Fax. [...]

24 Additional features Use Caller ID Use Caller ID Many countries have the Caller ID system that enables the receiver to view th e numbers or names of callers. Once you have subscribed to Caller ID services throu gh your local phone company , your machine can display caller information. T urn Caller ID on 1. Press Menu repeatedly until BASIC FAX di[...]

Additional features 25 Favorites Delete a number 1. Press Menu repeatedly until BASIC FAX appears and press OK . 2. Press  until Set Junk Fax No. displays and press OK . 3. Press  until Delete displays and press OK . The machine shows the first junk number . 4. Press  to scroll to the junk fax number you w ant to delete and pre ss[...]

26 Additional features Image TCR Image TCR Image TCR (T ransmission Confirmation Report) is a valua ble tool for keeping records of faxes you send. It prints a Sending Conf irm page with a mini aturized image of the first page of the fax on it. See the foll owing example. T o use image TCR, you must set these Menu options to On: Image TCR and Sendi[...]

Additional features 27 Answer/receive mode If you have this service follow both of these instructions in th is order to set it up and use it. Step 1—T each the HP Fax the ring p attern The HP Fax will learn the ring pattern when you call it from another telephone or fa x machine. 1. Be ready to call the fax machine. 2. Press Menu repeatedly until[...]

28 Additional features Answer/receive mode S When no document is loaded, press the Mode/Contrast button until the desired option displays. • T elephone with few or no fax calls. TEL mode • FA X mode • In Ready mode, FAX appears in the right hand corner of the display . • When you get a call, the machine answers and receives t he fax automat[...]

29 Advanced faxing 4 Advanced faxing In this chapter , you will learn how to use th e advanced fax features of your machine. Broadcasting With Broadcasting you can have your HP Fax send your fax up to 20 fax numbers at once. The documents are automatically erased from memory when Broadcasting is finished. 1. T urn the document fa ce down and feed i[...]

30 Advanced faxing Polling 5. Press OK when the numbe r appears in the display . • If you have more des tinations, select Y by using  and press OK when asked Another? Y/N and repeat steps from 4. • If you have finished entering all the numbers, answer N and press OK . 6. Enter the name if you want to name the transmission. If not, skip th[...]

Advanced faxing 31 To cancel the scheduled job Polling another fax to re ceive Y ou can dial ano ther fax machine that has a document waiting and request it to be sent to your fax machine. 1. Dial the telephone number of the remote machine that is ready to be polled. 2. Press Menu when you hear a fax tone from the remote machine. The display shows [...]

32 Advanced faxing Forward faxes Start Date&Time will display . b. Press OK . The current date and time will display . c. Enter the start time and press OK . End Date&Time will display . d. Press OK . e. Enter the end time and press OK . • The machine re turns to Ready mode and FWD will appear in the disp lay at the start time and every f[...]

33 Feature reference 5 Feature reference This chapter contains instructi ons for othe r features of the HP Fax that you may want to use from time to time. Set the date and time The current date and time are shown in t he display when the machine is on and ready for use (Ready mode). The date and time will be printed on all faxes you send. 1. Press [...]

34 Feature reference Set the fax header information Key sounds The Key sounds are the beeps the keys make. 1. Press Menu repeatedly until SET UP SOUND appears and press OK . 2. Press  to select Key Sounds and press OK . 3. Select On or Off and press OK . Silent mode Y ou can tu rn the sounds of the HP Fax (including ringing) on and off using [...]

Feature reference 35 Print reports Report s you can print Y ou can print these reports whenever you need to. Some of these reports can be set to print automatically also. 1. Press Menu repeatedly until REPORTS appears and press OK . 2. Choose the report you want by using  . 3. Press OK when the desired report is di splayed. 4. The selected re[...]

36 Feature reference Reprinting faxes Reprinting faxes Y ou may sometimes need to reprint a received fax. Y our mach ine stores the most recently received faxes in me mory (approximat ely 200 pages). As this memory is filled, old faxes that have been printed will be erased to make room for new faxes. 1. Press Menu repeatedly until REPORTS appears a[...]

Feature reference 37 Loudspeaker Loudspeaker Y ou do not need to pick up the handset to make a phone call. W hen dialing, just press the Loudspeak er button and enter the numbers. When your party answers, pick up the handset to talk to them. This feature is especially us eful for checking voicemail messages. While you ar e using Loudspeaker , do no[...]

38 Care and maintenance 6 Care and maintenance This chapter contains information about changing print cartridge s, maintaining your HP Fax, the menu settings, error messages, and troubleshooting. Print cartridge information The print cartridge life is very sensitive to the content of received faxes or copies you make. T o increase its life, we reco[...]

Care and maintenance 39 Print the self test Print the self test When you want to test if the machine is working correctly , you can check it by printing the self test. 1. Press Menu repeatedly until TOOLS appears and press OK . 2. Scroll to Self Test by pressing  and press OK . The machine runs self test an d prints a r eport which shows the [...]

40 Care and maintenance Replace the print cartridge 3. Push the cartridge down an d remove it. 4. T ake out a new cartridge from its packaging and carefull y remove the tape covering the printhead. Hold the cartridge by the colored to p or black areas only . Do not touch the copper area. 5. T o load the cartridge inse rt the cartridge as shown belo[...]

Care and maintenance 41 Clear jammed documents and paper Clear jammed docu ment s and p a per Document jams during tran smission If a document jams during transmission or copying, Remove jammed document appears in the display . DO NOT pull the docu ment out of the slot. Doing so could harm your machine. T o clear document jam: 1. Open the control p[...]

42 Care and maintenance Maintain the print cartridge If the p aper is jammed in the paper feed area 1. Remove the j ammed paper as shown. If the paper tears when it i s being removed check to ensure th at no small pieces have been left inside the machine. 2. Reload new paper wit h the print side facing towa rd you. 3. Press Cancel when finished. 4.[...]

Care and maintenance 43 Maintain the print cartridge 2. Open the control panel and cartridge compar tment cover an d remove the cartridge. See Replace the print cartridge on page 39. 3. Gently blot and wipe the contacts dry . • Use a clean cloth dampened with wa ter to gently clean the entire co pper- colored contacts. • T o dissolve any dried [...]

44 Care and maintenance Clean the document scanner area 5. Clean the cartridge ca rrier contacts with clean cotton swab. 6. Plug in the power cord and reinstall the cartridge. Clean the document scanner area T o keep your machine working properly , o ccasionally clean the white roller , document feeder rubber piece, and the scanning glass. If they [...]

Care and maintenance 45 Adjust the scanner 3. Wipe the white roller surface with a soft cloth dampene d with water . 4. Clean the document feeder rubber pi ece at the back of the control panel. 5. Carefully wipe the scanning glass with a soft, dry , lint free cloth. • If the glass is very dirty , first wipe it with a slightly dampened cloth, then[...]

46 Care and maintenance LCD error messages LCD error messages These are the error message that may display a long with solution s for you. Display St atus/Solution Adjust scanner first in TOOLS menu Adjust the scanner to fix this problem as described in Adjust the scanner on page 45. Check white paper document and try again Y ou must use plain, whi[...]

Care and maintenance 47 LCD error messages Memory Full Press OK to continue Memory has become full whil e scanning a document . Press OK to send or copy the scanned pages only . T o cancel the job press Cancel and try again when memory becomes available, or split the new document into smaller parts. See Clearing memory on page 36. Memory Received I[...]

48 Care and maintenance Troubleshooting T roubleshooting Y our p roblem may be li sted in “LCD err or messages” on page 46. The chart below shows other problems you can solve yo urself. For problems you cannot resolve here, see Use Hewlett-Packard support services on pa ge 59. Fax problems Remove jammed paper and press Cancel The paper has jamm[...]

Care and maintenance 49 Troubleshooting The numbers stored in memory do not dial correctl y . Make sure the numbers are pro grammed correctly . T o print a Phone book list, see Print report s on page 34. The document does not feed into the machine. Be sure the document is not wrinkled, and you are p utting it in correctly . Check that the document [...]

50 Care and maintenance Troubleshooting Print quality problems Y o u cannot store a document in memory . There may not be enough memory available to hold the document you want to store. If the display shows a Memory Full message, do the following until you can store your document in memory: Print all unprinted faxes in memory (see Reprinting faxes [...]

Care and maintenance 51 Troubleshooting Paper feeding problems Problem Solutio n Paper is jammed during printing. Clear paper jam as described in Paper jams during printing on page 41. Paper sticks together . • Make sure you have f ewer than 50 sheets in the paper tray . • Humid conditions may cause some paper to stick together . T ake the pape[...]

52 Specifications and regulatory information 7 S pecifications and regulatory information This chapter contains product and supplies spe cifications, ordering information, and regulatory st atem ents. Paper types and sizes The HP Fax is designed to work opt imally w ith plain cotton bond paper . The following paper sizes and weight can be used with[...]

Specifications and regulatory information 53 Print cartridge Print cartridge The HP Fax uses the following prin t cartridge. Product specifications The specifications are su bjec t to change without notice. HP 701 black inkjet print cartridge CC635A Item Specification T ype of unit Inkjet Desktop Facsimile Transceiver Communication System Public Sw[...]

54 Specifications and regulatory information Product specifications Resolution Copy S tandard/Fine: 300 x 300 dpi Super Fine/Photo: 600 x 300 dpi Faxing S tandard: 100 x 200 d pi Fine: 200 x 200 dpi Super Fine: 400 x 200 dpi S peed dials 100 ECM mode YES Grey scale 64 levels User memory capacity 2.5 Mbytes (capabl e of 200 pages at ITU#1 test chart[...]

Specifications and regulatory information 55 A sample of ITU #1 test chart (reduced to 60.5%) A sample of ITU #1 test chart (reduced to 60.5%)[...]

56 Specifications and regulatory information Environmental product stewardship program Environment al product stewardship program Protecting the environment Hewlett-Packard Company is committed to prov iding quality pr oducts in an environmentally sound manner . This product has been designed with seve ral attributes to minimize impacts on our envi[...]

Specifications and regulatory information 57 Regulatory notices Regulatory notices The HP Fax meets product requirements from r egulatory agencies in your cou ntry/region. Regulatory model identification n umber For regulatory identification pur poses, your product is assigned a R egulatory Model Number . The Regulatory Model Number for you r produ[...]

58 Specifications and regulatory information Regulatory notices HP recommends the use of a Surge Suppressor when connecting the HP 2140 Fax series to AC power . Use of a Surge Suppressor will help protect the HP 2140 Fax series and the telephone network from abnormal surges on the AC powerline. The Customer Information for facsimile (FA X) equipmen[...]

Specifications and regulatory information 59 Use Hewlett-Packard support services Notice to users of the C anadian telephone netwo rk/Note à l'attention des utilisat eurs du réseau téléphonique Canadien This product meets the applicable Industry Canada te chnical specifications/Le présent mater iel est conforme aux specifications te chniq[...]

60 Specifications and regulatory information Use Hewlett-Packard support services[...]

Specifications and regulatory information 61 Declaration of conformity Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRG-0802 Supplier's Name: Hewlett-Packard Company Extended Printing Solutions (EPS) Supplier's Address: 61 Alexandra Terrace #08-01 Harbour Link Singapore 119936 De[...]

62 Specifications and regulatory information Hewlett-Packard LIMITED WARRANTY STATEMENT Hewlett-Packard LIMITED W ARRANTY ST A TEMENT Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay , Dublin 2 Malta: Hewlett Packard International T rade BV , Branch, 48, Sqaq Nru 2, Triq ix-Xatt, Pieta MSD08, Malta South Africa: Hewlett[...]

Index 63 Index A Access Cartridge button 39 alarm sounds 33 align cartridge menu 15 answer ring pattern detectio n 26 answer/receive mode 27 arrow buttons 4 Auto Journal menu 14 auto reduction menu 13 automatic fax redial 22 B block junk faxes 24 broadcasting 29 menu 14 broadcasting faxes 29 buttons Access Cartridge 10 Back 10 Cancel 11 control pan[...]

64 Index H help 59 help list 35 HP Fax parts of 9 HP support 59 I image TCR 26 menu 14 ink cartridge maintenance 42 part number 38, 53 replacing 39 ink level 15 cartridge 38 ITU #1 chart 55 J jams clearing paper 41 docume nt 41 paper 41 journal 14 junk fax blocking 24 report 35 junk faxes 14 K key sounds 34 L language 13 menu 13 loading document s [...]

Index 65 set broadcasting menu 14 set delayed fa x menu 14 set fax forward menu 15 set junk fax no menu 14 set polling s end menu 14 setting date and time 33 setting fax number 34 silent mode daily 34 daily schedule 13 menu 13 sounds alarm 33 keys 34 on and off 33 WakeUp 33 speaker volume 22 speed dial button 11 programming 18 using 18 speed dials [...]

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