HP (Hewlett-Packard) HP R1500 G3 UPS manual

HP R1 5 00 G3 UP S Us er Gui de Abstract This document includes installation, configuration, and operatio n information for the HP R1500 G3 UPS. This document is fo r t he person who installs and maintains power prod ucts. HP assumes you are qualified in the servicing of high - voltage equip ment and trained i n recognizing haz ards in products wit[...]

© Copyright 2011, 2012 He wlett- Packard Development Company, L.P. The information c ontained h erein is subject to change without notice. The only warra nties for HP products and services are set forth in the express warranty statements accompanyin g such products and services. Nothing herein s hould be construed as constitutin g an additional wa[...]

Contents 3 Con tents Compon ent identification ............................................................................................................... 6 UPS R1500 G3 o verview ........................................................................................................................... 6 UPS front pane l .......................[...]

Contents 4 Power management .................................................................................................................... 29 Power Protector software .......................................................................................................................... 29 Troubleshooting ...................................[...]

Contents 5 Korean notice ......................................................................................................................................... 45 Battery replacement notice ........................................................................................................................ 46 Power cord statement for Japan ..[...]

Component ident ification 6 C ompo nent i dentif icati on UPS R1500 G3 overvi ew The HP UPS R1500 G3 features a 1U rack - mount design and offers power p rotection for loads up t o 1440 VA/1000 W (NA), 1200 V A/900 W (JPN/TWN) or 1500 VA/10 00 W (INTL). To benefit fro m the latest product enha ncements, updat e to the latest versions of U PS firmwa[...]

Component iden tif ication 7 UPS front panel contr ols Item Description Function 1 Power On/Standb y button Powers up the UPS (" Powering up the UPS " on page 17 ). Powers down the UPS (" Powering down the UPS " on page 21 ). 2 Test/Alarm Reset button Initiates a self - test (" Initiating a self - test " on page 20 ). [...]

Component ident ification 8 Item LED description 1 Load Segment 2 2 Load Segment 1 3 General Alarm 4 On Battery 5 Overload 6 Power On For more informa tion, see " LED and audi ble alarm trou bleshooting (on page 31 )." UPS R1500 G3 NA/JPN/TW N rear panel Item Description 1 UPS option card slot 2 USB communica tions port 3 Site Wiring Faul[...]

Component ident ification 9 UPS R1500 G3 INTL rear panel Item Description 1 UPS option card slot 2 Input power conne ctor (IEC - 320 - C14 power inlet) 3 Input circuit bre aker 4 USB communica tions port 5 Serial communi cations port 6 Network Transie nt Protector IN ja ck 7 Voltage config uration DIP swit ches 8 Network Transie nt Protector OU T j[...]

Installation 10 Inst allati on P recautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batte ries. WARNING: A risk of pers onal injury from electric shock an d hazardous energy lev els exists. The installation of options and rou[...]

Installation 11 • Circuit overlo ading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the ci rcuits might have on overcurrent protection and supply wiring. Appropria te consideration of equipment n ameplate ratings should be used when addressing this concern. • Relia[...]

Installation 12 2. Attach the chassis to the rack us ing the supplied screws. 3. (optional) Insert the rear stabilization brackets into the mounting rails and then attach the brackets to the UPS. C onnecting the batteries WARNING: The unit contains seale d lead - acid battery modules. To prevent fire or chemical burns: • Do not attempt to recharg[...]

Installation 13 WARNING: To preve nt personal injury from haz ardous energy: • Remove watc hes, rings, or other met al objects. • Use tools with insulat ed handles. • Do not place tools or metal parts on top of batteries. IMPORTANT: Before performing the foll owing tasks, be sure that the unit is powe red down and disconnected from the utilit[...]

Installation 14 S electing the UPS vol tage configuration Using a small tool, position the DIP switches accordin g to the desired voltage config uration. NOTE: An aster isk (*) indicates th e default setting. Output voltage Input voltage ran ge DIP switch 1 DIP switch 2 R1500 G3 JPN /TWN 100 V* 90 – 106 V Down D own 110 V 99 – 116 V Down Up R15[...]

Installation 15 IMPORTANT: Power protector software r equires the communications port to be appropriately cabled to the host computer. CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will r esult in unexpected UPS behav ior. If an option card is installed, the serial and USB communications port [...]

Installation 16 2. Connect the equipment to the UPS Network Transient Protector OUT jack. Connecting the UPS to utility power WARNING: To prevent injury from ele ctric shock or damage to the equipm ent: • Plug the input line cord into a grounded (earthed) elec trical outlet that is installed near the equipment a nd is easily accessibl e. • Do n[...]

Installation 17 C harging the UPS batteries Allow the batteries to charge before putting the UPS into s ervice. IMPORTANT: Charge the batteries for a t least 24 hours before supplying b ackup power to devices. Th e batteries charge to: • 90% of their capacity with in 24 hours • 100% of their capa city within 48 hours Powering up the UPS Press a[...]

Installation 18 1. Remove the two screws securing the UPS option slot cover plate, and then re move the cover plate. 2. Install the UPS Network Module along the alignment channels in the option s lot. 3. Secure the UPS N etwork Module using the two scre ws removed in step 1.[...]

Installation 19 4. If the UPS is powe red up, you can be sure th at the UPS Network Modul e is seated properly an d communicating with the UPS by verifying that the UPS Data LED illuminates solid green, and then flashes regularly after 2 minutes. Con necting the UPS Network Module The UPS Network Mo dule card is provided to manag e the attached se [...]

UPS operations 20 U P S oper ati ons Modes of operati on The UPS has two mo des of operation: • Operate mode (on page 20 ) • Battery mode (on page 20 ) O perate mode In Operate mode: • Power is available at t he UPS receptacles. • The UPS char ges the batteries as nec essary. The UPS can be placed in Opera te mode if either of the followin [...]

UPS operations 21 IMPORTANT: • Although the audible alarm silences, the condition that cau sed the alarm to sound might still e xist. • If a utility power fail ure caused the alarm (or the Genera l Alarm LED illuminates yello w), the alarm silen ces after power is rest ored. For information about audible alarm conditions, s ee " L ED and a[...]

Maintenance 22 Maint enance Removing the UPS front b ezel R eplacing the b atteries To replace th e batteries: 1. Read and ob serve the requirements in " Important batter y safety information (on page 22 )" and " Battery care and storage guid elines (on page 23 )." 2. Follow the instruct ions in " UPS battery re placement p[...]

Maintenanc e 23 NOTE: Replace all battery modul es at the same time. B attery care and storage guidelines CAUTION: Because of the shor t shelf life of the bat teries, avoid stori ng a battery spare as a backup. Do not maintain a n inventory of spare batteries on si te unless a procedure to keep these batteries charged wh ile in storage is imple men[...]

Maintenance 24 4. Remove the battery brac ket. 5. Remove the UPS battery mo dules. IMPORTANT: Do not pull the batter y leads when removing or installing the batteries. To replace th e component, revers e the removal proce dure. IMPORTANT: Charge the batteries for a t least 24 hours before supplying b ackup power to devices. Th e batteries charge to[...]

Maintenance 25 T esting the new battery module After installing the new battery module, press the Test/Alarm Reset button. For information on initiating a self - test, see " Initiating a self - test (on page 20 )." IMPORTANT: The UPS does not exe cute a self - test until the batteries are 90 percent charged. If the installation has been s[...]

Maintenance 26 2. Remove the two screws securing the option card, and then slide the card o ut. To replace th e component, revers e the removal proce dure. CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will r esult in unexpected UPS behav ior. If an option card is installed, the serial and USB[...]

Maintenance 27 For Windows Serv er, click Start , select Control Panel , and then dou ble - click System . 3. Click the Hardware tab. 4. Click Dev ice Manager . The Device Manager scr een appears. 5. In the tree displayed in the left panel, cl ick the Ports (COM & LPT) branch to expand. 6. Double - click the port that is assigned to your USB t [...]

Maintenance 28 3. Click the Port Settings tab. The Port Sett ings screen appears. 4. Click Advanced . The Advanced Setting s screen appears. 5. Select an available USB po rt number from the COM Port Number drop dow n menu. 6. Click OK to close the Advanced screen. 7. Click OK to close the Port Settings screen. 8. Verify that the Device Manager scre[...]

Power management 29 P o w er managemen t Power Protector soft ware HP Power Prot ector software ensur es maximum power relia bility of computer system s through compreh ensive control of UP Ss. The easy - to - use browser i nterface enables n ovice users to config ure and manage power protection settings. To download the latest versio n of HP Power[...]

Power management 30 • Delays reboot by load se gment after a powe r outag e to sequence th e startup of system co mponents.[...]

Troubleshootin g 31 T r ouble shooting LED and audibl e alar m troubleshooting Condition Power On LED (green) On Battery LED (yellow) Overload LED (red) General Alarm LED (red) Audible alarm Can alarm be silenced (" Silencing an audible alarm " on page 20 )? UPS operating f rom utility On Off Off Off No audible alarm N/A Buck mode (high i[...]

Troubleshootin g 32 CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will r esult in unexpected UPS behav ior. If an option card is installed, the serial and USB communications port s are automatically disable d. For the location o f individual LEDs, see " UPS front pane l LED indicators (on[...]

Troubleshootin g 33 UPS cannot communicate with the h ost computer Action: • Verify only one communications port is connected to the host computer (" Connecting the host computer " on page 14 ). • If an option card is installed, verify the hos t computer is only connected to the option card. Installing an option card auto matically di[...]

Specifications 34 S pec if icati ons UPS physical specifications Parameter Value Height 4.5 cm (1.7 5 in) Depth 61.21 cm (24. 10 in) Width 44.45 cm (17.5 in) Weight 23 kg (5 0.5 lb) UPS input s pecifications NOTE: An aster isk (*) indicates th e default setting. UPS model Utility voltage frequency (auto - sensing) Available setti ngs utility voltag[...]

Specifications 35 UPS model VA Nominal power rating (W) Nominal voltage setting R1500 G3 INT L 1500 1000 220, 230, 24 0 V oltage specification s Configuration setting (VAC) Available nominal output volt age (VAC) 100 100 110 110 120 120 220 220 230 230 240 240 O utput tolerance spec ifications Source of power Reg ulation Utility power (n ominal ran[...]

Specifications 36 Battery runtime Load, percent Load, watts Estim ated battery runtime at 100 % battery charge 20 200 58 minu tes 50 500 17 minu tes 80 800 8 minutes 100 1000 5 minutes E nvironmental spec ifications Feature Specification Operating temp erature 0°C to 35°C (32°F to 95°F) Nonoperating t emperature - 15°C to 55°C (5°F to 131°F[...]

Specifications 37 Pin number Signal name Function Direction from the UPS 5 GND Signal common (tied to chassis ) — 6 DSR To external d evice (tied to Pin 4) Out 7 — No connection — 8 AC fail AC fail relay contact; 20 m A, 30 Vdc contact rating Out 9 — No connection —[...]

Spares 38 S par es O rdering spares To order a spare, vi sit the HP website ( http://www.hp.com/buy/parts ). To replace parts under warranty, contact an HP authorized service repre sentative. UPS spare parts li st Item Spare part number UPS unit NA 638837 - 0 01 UPS unit JPN /TWN 638838 - 0 01 UPS unit INTL 638839 - 001 Battery 418401 - 001 H ardwa[...]

Support and other resources 39 S uppo r t and other r eso ur ces B efore you contact HP Be sure to have the follo wing information avail able before you call HP: • Active Health System log Download and have av ailable an Active Health System log fo r 3 days befo re the failure was de tected. For more infor mation, see the HP iLO 4 User Gui de or [...]

Warranty informa tion 40 W arr anty inf or matio n L imited war ranty To back up the wid e range of features off ered with the UPS, a 3 - ye ar limited warranty is pro vided. $250,000 Computer Load Protection Guarante e In addition to the limit ed warranty, a $250,000 Comp uter Load Protection Guarant ee (provided by the original equipmen t manufac[...]

Warranty informa tion 41 R ecommended durati on of use Although te sts and a multitude of c ustomer experiences have shown no notic eable performance i ssues with UPSs for significant time periods after expiration of t he 3 - year li mited warranty, we stron gly recommend considering rep lacing UPSs after a maximum of 5 to 6 y ears of use to assure[...]

Regulatory comp liance notices 42 R egulator y com pliance n oti ces R egulatory comp liance identific ation numbers For the purpose of regulato ry compliance certifications and identification, this produ ct has been assigned a unique regulatory mo del number. The regulat ory model number can be fou nd on the product nameplat e label, along wi th a[...]

Regulatory comp liance notices 43 radio communicat ions. However, there is no gu arantee that interference will not occur in a particular installation. If this equipment does cause harmful int erference to radio or televisi on reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interf[...]

Regulatory comp liance notices 44 This Class A digital apparatus meets all requirements of the Canadian Interference - Causing Equipment Regul ations . Cet appareil numé rique de la c lasse A respect e toutes les exig ences du Règlement sur le matériel brouil leur du Canada. Class B equipment This Class B digital apparatus meets all requirements[...]

Regulatory comp liance notices 45 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instea d, it is your responsibility to dispose o f your waste equipment by handin g it over to a designated collection point for the r ecycling of waste electrical and electronic equip[...]

Regulatory comp liance notices 46 Class B equipme nt B attery replace ment notice WARNING: Power products contain s ealed lead - acid battery modu les. A risk of fire and bu rns exists if the battery is not properly handled. To re duce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperat[...]

Electrostatic dis charge 47 E lectr os tati c disc har ge P reventing elect rostatic di scharge To prevent damaging the syste m, be aware of t he precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor ma y damage system boards or other stat ic - sensitiv e devi[...]

Acronyms and abbrevia tions 48 A c r on y ms and abbr e v iati ons IEC International Electrotechnical Commissi on PFC power factor corrected PnP plug and play UPS uninterruptible power sys tem USB universal serial bus[...]

Docu mentation feedb ack 49 Doc ument ati on f eedbac k HP is committed to pro viding documentation that mee ts your needs. To help us improve the do cumentation, send any erro rs, suggestions, or com ments to Documentation Feedback ( mailto:docsfeedback@ hp.com ). Include the document title and part number, vers ion number, or the URL when submitt[...]

Index 50 A alarms, silencin g 20 authorized r eseller 39 B backup time, insufficient 32 batteries, care and s torage 23 batteries, charging 17 batteries, connecting 12 batteries, replac ing 22, 23 batteries, runtime 36 batteries, testing 25 battery bracket 23 Battery mode 20 battery replacement notice 46 battery warranty 40 bezel, attaching 13 beze[...]

Index 51 M maintenance 22 modifications, FCC notice 43 O On Battery LED, location 7 Operate mode 20 operations, UPS 20 option card, repl acing 25 ord ering spar es 38 output fea ture specifi cations 35 output tolerance specifications 35 Overload LED, l ocation 7 P phone numbers 39 pin assignment 36 power cord 46 power LED, location 7 power manageme[...]