HP (Hewlett-Packard) L2683B201 manual

HP Scanjet Enterprise N9120/Flow N9120 User Guide[...]

Copyright and lice nse © 2013 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adapta tion or translation without prior written pe rmission is prohibited, e xcept as allowed under the copyright laws. The information con tained herein is subject to change without notice. The only warranties for HP products and serv ices are set for[...]

Contents 1 Use the scan ner Scanner overview........ ................. ................... .................. .................. ................... ............ .............. .................. ..................3 Scanner front pane l buttons. .............................................. ................................................. .... ..[...]

The image is completely black or com p letely white.............................................................................. .......................28 Scanned images are not stra ight..... ............... ............... ................ ............... ............... ............... .............................. ....28 Scanned images contai[...]

1 Use the scanner • Scanner overview • Load original docume nts • How to scan • Associate a quick start bu tton with scanning software • Scan from scanni ng software • How to copy Scanner overview 1 Front panel 2 Automatic document feeder (ADF) 3 ADF input tray 4 ADF output tray 5 Latch for opening the ADF 6 Power switch See also • Sc[...]

Icon Button name Description 1 Copy By default, print the number of copies currently configured in HP Document Copy. Alternatively, start the scanni ng software that is assigned to this button. 2 Scan By default, start a scan that uses the HP Smart Document Scan Software profile that is assigned to this button. Alternatively, start the scanni ng so[...]

Load original documents You can scan up to 20 0 single- and doubl e-sided document pages from the autom atic document feeder (ADF), and you can scan one side of a docum ent directly from the scanner glass. The section contai ns the followin g topics: • Use the au tomatic do cument fe eder • Load an origina l on the scanner glass Use the automat[...]

• For small or narrow d ocuments, load t he edge that is less th an 148 mm (5.8 in) point ing into the f eeder so that the long er edge can be pulled into the feed er and passed along by t he feed rollers. • When loadi ng small or lightw eight documents, su ch as A6 cards (index cards) or U.S. check carbons, load a stack of at least five docume[...]

2. Fan the stack of docume nt pages to ensure that t he pages do not stick together. Fan the edg e that will be pointing into th e ADF in one directi on, and then f an that same edg e in the opposite d irection. 3. Align the edges of the docu ments by tapping the bottom of the stack agains t the table top. Rotate the st ack 90 degrees and rep eat. [...]

6. Gently push the stack fo rward to trip the tray sensor. Load an original on the scanner glass Place items that do not meet th e specifications for th e automatic docume nt feeder (ADF) dire ctly onto the scanner glass. Minimum size: Any size Maximum size: 300 x 432 mm (11.8 x 17 in) Place the original face down on the scanner glass, as indicated[...]

How to scan The basic steps for scanning are: 1. Load the ori ginals. 2. Do one of t he following: • Press the Scan ( ) button on the scann er front panel to sta rt scanning with th e assigned software (and profil e, if appr opriate) . • On the comput er, open the scanning soft ware, and then select the ISIS or TWAIN data sou rce. Select the ap[...]

Scan from HP Smart Do cument Scan Software 1. Click Start , point to Programs or All Progr ams , point to HP , point to HP Smart Document Sc an , and then click HP Smart Docum ent Scan Software . 2. Select a profile, and then click Scan . TIP: A description of the select ed profile is disp layed below the list. 3. Follow the onscreen instructio ns [...]

2 Useful scanner features Experienced docume nt management pro fessionals might be interested in the f ollowing scan fea tures that are available in the HP Smart Document Scan Softw are. Many of these features are also availabl e from any ISIS- or TWAIN-comp liant documen t scanning softw are that allows you to modify the scan settings. • Work wi[...]

Automatically rotate scanned pages By default, pages fe d through the a utomatic document feeder (ADF) appear in the scan output i n the same orientation as th e pages in the AD F input tray. Th e scanner can rotate t he scan data to pro duce a different orientation in the scan output. For example, th is feature is usefu l when you want f ast scann[...]

Set the background color for scans from the automatic document feed er When you scan from the a utomatic document feeder (AD F), you can choose a white o r black background for the scan. When the scan backg round contrast s with the color a t the outside edge s of the document , the scanning software is bette r able to distin guish the edges of t h[...]

Scan without reviewing The standard process f or using the HP Smart Do cument Scan Softw are to complete your sca ns is as follows: 1. Scan document pag es. 2. Review the scanned document pa ges in the HP Smart Document Scan So ftware Scan Progress Window . Reorder, delet e, and rescan pages as ne cessary. 3. Finish the scan by clicking Done Scanni[...]

3. Raise the cart ridge stall la tch. 4. If you are replacin g an empty print cart ridge, slide it to the righ t to remove it from the cartridge st all. 5. Remove the prin t cartridge from its packaging. Pull the t ab to remove the p rotective ta pe from the nozzles. 6. Hold the new print cartridge w ith the nozzles down and slide it into the cartr[...]

8. Grasp the center of t he ADF input tray , and then lowe r the ADF input t ray into position fo r scanning. 9. Update the im printer history: a . Press the Tools ( ) button on the scanner fron t panel to open th e HP Scanner Too ls Utility. Click the Imprinter tab. b .I n t h e Cartridge Status section, click Record Re placement . Position the im[...]

1. Place a single p age in the automa tic document fe eder input tray. 2. Press the Tools ( ) button on the scanner f ront panel to o pen the HP Scanne r Tools Utilit y. Click the Imprinter tab. 3. In the Cartridge Status section, click Test Imprinter . Clean the imprinter Clean the imp rinter whenever the i mprinter mark does no t print complet el[...]

3 Care and maintenance This section presents i nformation about how to care for and ma intain the scanner. • Order maintenance and scanning supplies • Clean the au tomatic documen t feeder • Clean the sca nner glas s • Clean the scann er fan filters • Replace the fe ed roller and separat ion pad • HP Scanner Tools U tility scanner main [...]

3. Clean the clea r scanning strip on t he scanner bed. Wipe t he clear area with a clean, damp, lint -free cloth. 4. Close the scanner lid . 5. Lift the latch on top of the ADF to open the top and side ADF access doors. Clean the automatic document feeder 19[...]

6. Locate the white st rip on the side ADF access door and the cl ear scan window in side the ADF. Wi pe both of these areas clea n with a clean, da mp, lint-free cloth . 7. Wipe the ADF rollers w ith a clean, damp, li nt-free cloth. Chapter 3 20 Care and maintenance[...]

8. Wait several minutes fo r the rollers to dry, and t hen close the ADF access doors. 9. Reconnect t he USB cable and pow er cable to the scanner, and then press the Power switch to the on position. Clean the scanner glass Clean the scanne r glass under the fo llowing condit ions: • Streaks, scratche s, or spots appear in images scann ed from th[...]

NOTE: If the filter is damage d, replace it w ith a new filte r. To order a replacem ent part, go to www.hp.com/support 4. Inspect the filter cover. If it is dirty, use a clean, damp, l int-free cloth to rem ove the dirt. 5. Ensure that the f ilter and the f ilter cover ar e completely dry. CAUTION: A wet filter can damage the scan ner. 6. Place th[...]

For detailed in formation on using the HP Scanner Tools Util ity, see the HP Scann er Tools Utility help . HP Scanner Tools Utility scanner maintenance information 23[...]

4 Troubleshooting This section contai ns solutions for common p roblems with the scan ner. • Scanner LEDs • Installation troubleshootin g • Scanner operation problems • Scanner buttons are not working co rrectly • Automatic document feeder problems • Additional troubl eshooting information For additional troubleshooting, see the online [...]

Installation troubleshooting If the scanner does no t work after installati on or if the scanne r has stopped working co rrectly, you m ight see a message on the com puter screen that i s similar to one of the follow ing: • The scanner cou ld not be initia lized. • The scanner could no t be found. • An internal error has occurred. • The com[...]

3. Restart the c omputer. 4. After the comput er has restarte d, try using th e scanner. If the scanner works and you change d the way it wa s connected to the computer in step 1 , the communication probl em might involve the U SB hub, the docking st ation, a USB port, or anot her USB device. Leave the scanner dire ctly connected to the co mputer. [...]

If the scanner lamp rema ins on after a lo ng period of inacti vity, turn off th e scanner, wait 30 secon ds, and then turn the scanner back on. NOTE: The scanner lamp doe s not turn off when paper is in the auto matic document f eeder input tray. Scanner does not scan right away Make sure the power switch o n the right side of the scanner is turn [...]

3. On the Scan tab of the Profile Settings dialog box, click Advanced Settings . 4. On the More tab of t he Propertie s dialog box, select the Enab le check box. Optimizing scanning and task speeds Several settings i nfluence the tot al time for a scanni ng job. When you want to optimi ze scanning perfo rmance, consider the following i nformation. [...]

See also • Clean the au tomatic documen t feeder • Clean the sca nner glas s • Replace the fe ed roller and separat ion pad Vertical white stripes ap pear on the printed page The destination p rinter might be out of toner or ink. Scan a different orig inal to the sam e printer to see if the issue lies with the prin ter. If the second original[...]

See also • Set up and use the i mprinter Scanner buttons are not working correctly • Buttons do not work • An unexpected progra m opens when a b utton is pressed • Wrong profile is u sed when the Scan butt on is pressed Buttons do not work After each step, press a button to see i f it is working corr e ctly. If the problem persist s, procee[...]

NOTE: You can also assign an HP Smart Document Scan So ftware profile t o the Copy button. If you are using ot her scanning so ftware, see th e online help fo r that program. See also • Associate a quick start bu tton with scanning software Automatic document feeder problems Use this section to h elp resolve issues that m ight occur when scanning[...]

4. Remove any jammed page s from inside the ADF. 5. Remove any jammed pages fro m the ADF output tra y. 6. If the jamm ed page still canno t be removed, fol low these step s: a . Open the scanner lid . b . Push the green tab t oward the scanner lid to open the inner ADF a ccess door. If the doo r does not open automatically, gently pry it open. c .[...]

7. Close the inne r ADF access door, and then close the scanne r lid. 8. At the scan desti nation, exami ne the scan output to determine which p age was the last to be completely scanned. 9. Reload the u nscanned pages in the AD F input tray. I f any pages are damage d, do one of the fol lowing: • Photocop y the damaged pa ge, and then add the ph[...]

Additional troubleshooting information For additiona l troubleshoo ting inform ation, see the fol lowing resources: • For inform ation about the scanning so ftware that you are using, see the online hel p for that program . • To look for upd ated informatio n about the scann er, visit the HP scanner sup port Web site at www.hp.com/ support. ◦[...]

5 Product care and support This section describes th e options for pro duct support. • Maintenance, t roubleshooting, and support • Getting assistance Maintenance, troubleshooting, and support Occasional cleaning of the scanner helps en sure higher-quality scan s. The amount o f care necessary depends upon several factors, i ncluding the amou n[...]

6 Regulatory information and product specifications Scanner specificati ons Name Description Scanner type Flatbed with automatic document feede r (ADF) Size 692 x 558 x 343 mm (27.3 x 22.0 x 13.5 in ) Weight 38.5 kg (85 lb) Scanning element Charge-coupled device (CCD) Interface USB 2.0 high speed (compatible with USB 1.1) Optical resolution 600 x 6[...]

product number (L 2683A/L2683B). Addit ional regulatory info rmation about your scanner can be found o n the regulatory_supplem ent.htm fil e on the HP Scanning Softw are CD. Materials dis posal This HP product conta ins the following m aterials that might require special handling at end-of-life: • Mercury in the fluorescent lam p in the scanner [...]

might not apply t o you. This warranty gives you sp ecific legal rights, and you might al so have other rights tha t vary from country/regi on to country/region , state to state, or province to provin ce. 7. HP's limited w arranty is valid in an y country/ region or locality where HP has a support presence fo r this product and where HP has ma[...]

7 Accessibility Accessibili ty features • LED Reader • Control of th e scanner buttons LED Reader The LED Reader is software t hat outputs the sta tus of the indicato r LEDs on the scanner f ront panel to t he computer monit or as the LEDs change . The LED Reader e nables acce ssibility software tools to express what is being shown on t he scan[...]

Chapter 7 40 Accessibility[...]