HP (Hewlett-Packard) LW320UA manual

HP Pavilion g7 Notebook PC Maintenance and Service Guide[...]

© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow log o, Athlon, Phenom, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel [...]

Safety warning notice WARNING! To red uce the possib ility of hea t-related i n juries or of overheating the device, do not place the device directly on your lap or obstruct t he device air vents. Use the device only on a hard, flat surface. Do not allow anot her hard surface, such as an adjoining optional printer, or a soft surface, such as pillow[...]

iv Safety warning notice[...]

Table of contents 1 Product description ............. ............... .............. ............. ............. ................ .............. ...... ... 1 2 External component identification .......... ............ ............. ........... ............ ............. ............ .. 9 Top ......... .......... .......... ........ .......... .....[...]

Electrostatic discharge damage ............ ........... ............ ............. ............ ...... 42 Pac kag in g a nd t ran spo rt ing gu ide li nes ........ .......... .......... .......... .. 44 Component re placemen t procedur es ........................................................ ................................ 46 Service tag ......[...]

6 Specifi cations ............ ................. ........... ............ ............... ............. ............ ............... .. .. 106 Computer specifications ... ............ .......... ............ .......... ........... .......... .......... .......... ............ ... . 106 17.3- inch display s pecifi cations .... .......... ...........[...]

viii[...]

1 Product description Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Produc t Name HP Pavilion g7 Notebook PC √√ Proces sors AMD Fusion E-450 1.65-GHz processor (dual core, 18 W ) √ AMD A8-3500M 2.40-GHz processor (1.5- GHz FSB, 4.0-MB L2 cache, quad core, 35 W) √ AMD A6-[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor AMD Phenom II P650 2.60-GHz pro cessor (2.0-MB L2 cache, 106 6-MHz, 3.6GT/sec, triple core, 25 W) √ AMD Phenom II P960 1.80-GHz pro cessor (2.0-MB L2 cache, 106 6-MHz, 3.6GT/sec, quad core, 25 W) √ AMD Turion II P560 2.50-GHz pro[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Intel Core i3-370M 2.40 -GHz processor (3.0- MB L3 cache, dual core, 35 W) √ Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core 35 W) √ Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB L3 cache, dual core 35[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Switchable discrete graphics: ● ATI Mobility Radeon HD 6470M with 1024-MB of discrete video memory (128-MB × 16 DDR3 @ 900 MH z × 4 PCs), 64-bit S3 package, muxless switchable ● ATi Mobility Radeon HD 6470M with 512-MB of discr[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Hard d rive s Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.50-in), 9.5-m m (.37-in), and 7.0-mm (.28-in) thicknesses √√ Customer-accessible √√ Serial ATA √√ Supports the following co nfigurations: ● 750 GB, 5400 r[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Support for the following WLAN formats: ● Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) ● Ralink 5390GN 802.11 b/g/n 1×1 WiFi Adapter ● Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Ports ● 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● HDMI version 1.4 supporting up to 1080p, 1920 ×1200 @ 60Hz and 1920 ×1200 @ 60Hz in DVI mode ● RJ-45 (Ethernet, includes link and activi[...]

Category Description Computer models equipped with an AMD processor Computer models equipped with an Intel processor Preinsta lled : ● Windows 7 Home Basic (64-and 32-bit) ● Windows 7 Home Premium (64-and 32- bit) ● Windows 7 Professional (64-and 32-bit) ● Windows 7 Starter 32-bit ● FreeDOS √ Serviceability End-user replaceable parts: ?[...]

2 External component identification 9[...]

Top Button Component Descri ption Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit[...]

Keys Item Componen t Description (1) esc key Display s syste m inform atio n when pressed in combination with the fn key. (2) fn key Display s syste m inform atio n when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system fun ctions. (5) Windows applications k[...]

Lights Item Componen t Description (1) TouchPad light ● Amber: the TouchPad is off. ● Off: the TouchPad is on. (2) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. (3) Power ligh t ● White: the computer is on. ● Blinking white: the computer is in the Sleep state. ● Off: the computer is off or in Hibernation. (4) Wire[...]

TouchPad Item Componen t Description (1) TouchPad light ● Amber: the TouchPad is off. ● On: the TouchPad is on. (2) TouchPad on/off button Turns the Touc hPad on and off. Quickly double-tap the TouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Mo ves the pointer and selects or activates items on the screen. (4) Left Touc[...]

Display Item Componen t Description (1) WLAN antennas (2)* Send and receiv e wireless signals to communicate with WLANs. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs. To use the webcam, select Star t > All Programs > CyberLink YouCam . (4) Internal microphone Records sound. *The antennas a[...]

Front Component Descript ion Speakers (2) Produce sound. Left side Item Componen t Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer f an starts up automatically to cool internal components and preven t overheating. It is normal for the i[...]

Item Componen t Description (8) Digital Media Slot Supports the fo llowing digital card formats: ● Secure Digital (SD) Memo ry Card ● Secure Digital High Capac ity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card ● MultiMediaCard (9) Drive light Blinking white: the hard drive is being accessed. (10) Power ligh t ● [...]

Bottom Item Componen t Description (1) Battery bay Holds the battery. (2) Battery release latch Releases th e battery from the battery bay. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer f an starts up automatically to cool internal components and preven t overheating. It is normal for the internal fan to cycle on and [...]

3 Illustrated parts catalog Service tag When ordering pa rts or reques ti ng information, p rovide the computer serial number and model description provided on the service tag. Item Description Function (1) Serial number (s/n) This is an alphan umeric identifier that is unique to each product. (2) Part number/Product number (p/n) This nu mber provi[...]

Computer major components Computer major components 19[...]

Item Component Spare part number (1) 17.3-in , high definition (HD), light-emitting diode (LED), BrightView display assembly (inc ludes webcam, two microphones, and wireless antenna transcei vers and cables) In butter gold finish 640223-001 In charcoal gray finish 640226-001 In luminous rose finish 640225-001 In ocean drive finish 640224-001 In Pac[...]

Item Component Spare part number For use in Turkey 640208-141 For use in the United Kingdom 640208-031 For use in the United States 640208-001 Keyboard in silver finish For use in Belgium 647630-A41 For use in Bulgaria (for use only with computer models equipped with an AMD processor) 647630-261 For use in Canada 647630-121 For use in the Czech Rep[...]

Item Component Spare part number In Pacific blue finish 641399-001 In pearl pink finish 641406-001 In pewter finish 641405-001 In Sonoma red finish 640193-001 In sweet purple finish 641400-001 (4) Power button board (includes cable) 640212-001 (5) TouchPa d LED board (includes cable) 640213-001 (6) Touch Pad button board (includes cable) 640214-001[...]

Item Component Spare part number For use only with computer models equi pped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsyste m with 1024-MB of discrete video memory 638855-001 For use only with computer models equi pped with an AMD Athlon, Phenom, Turion, or V-series processor and a graphics subsyste m with 512-MB [...]

Item Component Spare part number AMD Athlon II P340 2.20-GHz process or (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W) 616343-001 AMD Phenom II N970 2.20-GHz proces sor (2.0-MB L2 cache, 1333-MHz, 3.6GT/ sec, quad core, 35 W) 635496-001 AMD Phenom II N870 2.30-GHz proces sor (1.5-MB L2 cache, 1333-MHz, 3.6GT/ sec, triple core, 35 W) 635495[...]

Item Component Spare part number Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB L3 cache, dual core 35 W) 653337-001 Intel Pentium P6200 2.13-GHz proces sor (3.0-MB L3 cache, dual core, 35 W) 625831-001 Intel Pentium P6300 2.26-GHz proces sor (3.0-MB L3 cache, dual core, 35 W) 635500-001 (15) Fan (includes replacement thermal material) 639460-0[...]

Item Component Spare part number (20) RTC battery (includes cable and double-sided tape) 637193-001 (21) Hard drive (2.5-in, 7 .0-mm, SATA, does not include hard drive connector cable, isolators, or shield): For use with all computer models: 750-GB, 5400-rpm 644351-001 640-GB, 5400-rpm 637312-001 500-GB, 7200-rpm 644685-001 320-GB, 7200-rpm 645089-[...]

Item Component Spare part number Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter 640926-001 Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001 For use only with computer models equipped with an Intel processor: Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter 518436-001 Intel Centrino Advanced-N 6230 631956-001 Intel C[...]

Display assembly subcomponents Item Component Spare part number (1) Display bezel 640204-001 (2) Display h inge covers (2) 643698-001 (3) Webcam/microphone module 637197-001 (4) 17.3-in, HD, LED, BrightView di splay panel 641395-001 (5) Display H inge Kit (includes left and right display hinges and brackets) 640207-001 (6) Display Cable Kit (includ[...]

Item Component Spare part number (8) Display en closure: In butter gold finish 640197-001 In charcoal gray finish 640200-001 In luminous rose finish 640199-001 In ocean drive finish 640198-001 In Pacific blue finish 640195-001 In pearl pink finish 640202-001 In pewter finish 640201-001 In Sonoma red finish 640194-001 In sweet purple finish 640196-0[...]

Mass storage devices Item Component Spare part number (1) Hard drive (2.5-in, 7 .0-mm, SATA, does not include hard drive connector cable, isolators, or shield): For use with all computer models: 750-GB, 5400-rpm 644351-001 640-GB, 5400-rpm 637312-001 500-GB, 7200-rpm 644685-001 320-GB, 7200-rpm 645089-001 320-GB, 5400-rpm 645086-001 250-GB, 7200-rp[...]

Item Component Spare part number DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 640209-001 and 659877-001 Optical drive bay space saver (not illustrated) 659617-001 Miscellaneous parts Component Spare part n umber HP Sm art AC adapt er 90-W PFC RC V HP Smart AC adapter 609940-001 65-W RC V HP Smart AC adapter 609939-001 Pow[...]

Sequential part number listing Spare part number Description 490371-001 Power cord for use with all computer models in North America (3-pin, black, 1. 83-m) 490371-021 Power cord for use only with computer models equipped with an Intel processor in Europe (3-pin, black, 1.83-m) 490371-031 Power cord for use only with computer mode ls equipped with [...]

Spare part number Description 616333-001 AMD V140 2.30-GHz processor (51 2-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W; includes replacement thermal ma terial) 616343-001 AMD Athlon II P340 2.20-GHz process or (1.0-MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W; includes replacement thermal material) 616345-001 AMD Phenom II N850 2.20-GH[...]

Spare part number Description 635496-001 AMD Phenom II N970 2.20-GHz process or (2.0-MB L2 cache, 1333-MHz, 3.6GT/sec, quad core, 35 W; includes replacement thermal material) 635500-001 Intel Pentium P6300 2.26-GHz process or (3.0-MB L3 cache, dual core, 35 W; includes replacement thermal material) 636370-001 System board for use only wi th compute[...]

Spare part number Description 638856-001 System board for use only wi th computer models equipped with an AMD Athlon, Phenom, Turion, or V-series processor and a gr aphics subsystem with UMA video memory (includes replacement thermal material) 639444-001 Hard Drive Hardware Kit (include s front and rear isolators and shield) 639455-001 Rubber Feet [...]

Spare part number Description 640208-061 Keyboard in black finish for use in Italy (includes keyboard cable) 640208-071 Keyboard in black finish for use in Spain (includes keyboard cable) 640208-121 Keyboard in black finish for use in Canada (includes keyboard cable) 640208-131 Keyboard in black finish for us e in Portugal (includes keyboard cable)[...]

Spare part number Description 640223-001 17.3-in, HD, LED, BrightView dis play assemb ly in bu tter gold finish (includes webcam, two microphones, and wireless ante nna transceivers and cables) 640224-001 17.3-in, HD, LED, BrightView dis play assemb ly in o cean drive finish (includes webcam, two microphones, and wireless ante nna transceivers and [...]

Spare part number Description 645091-001 250-GB, 7200-rpm hard drive (2.5-in, 7.0- mm , SATA, does not include hard drive connector cable, isolators, or shield) 647626-001 System board for use only with computer models equipped wi th the AMD RS880MD chipset, an AMD processor, and a graphics subsystem with 512-MB of disc rete video memory (includes [...]

Spare part number Description 649949-001 System board for use only with computer models equipped with the AMD A60M chipset, an AMD processor, and a graphics subsystem with 512-MB of disc rete video memory (includes replacement thermal material) 649950-001 System board for use only with computer models equipped with the AMD A60M chipset, an AMD proc[...]

Spare part number Description 654119-001 Heat sink for use on ly with computer mode ls equipped with the Intel H M65 or HM55 chipset, an Intel processor, and a graphics subsystem with discrete video memory (includes replacement thermal material) 654120-001 Heat sink for use on ly with computer mode ls equipped with the Intel H M65 or HM55 chipset, [...]

4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the fo llowing tools to comple te the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include so me of the considerations th[...]

Drive handling CAUTION: Drives are fragil e components that must be handled with care. To pr event damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down th e computer. If you are unsure whether the computer is off o r in Hibernation, turn th e computer on, [...]

CAUTION: To prevent damage to the computer when you are removing or inst alling internal components, observe these prec autions: Keep components in their electr ostatic-safe containe rs until you are ready to install them. Before touching an elec tronic component, dis charge stat ic electricity by using the guid elines describ ed in this section. A[...]

Packaging and transporting guidelines Follow these grounding guidelin es when packaging and transporting equipment: ● To avoid hand contact, transport produc ts in static-safe tubes, bags, or box es. ● Protect ESD-sensitive parts and as se mblies with conductive or ap proved containers or packaging. ● Keep ESD-sensitive parts in their contain[...]

Equipment guidelines Grounding equipment must include eith er a wrist st rap or a foot strap at a grou nded workstation. ● When seated, wear a wrist strap co nnected to a gr ounded system. Wrist straps ar e flexible straps with a minimum of one megohm ±1 0% resistance in the ground co rds. To provide proper g round, wear a strap snugly against t[...]

Component replacement procedures This chapter provides removal and repla cement procedures. There are as many as 51 screws that must be removed, replaced, or lo osened when serv icing the computer. Make spec ial note of each screw si ze and location during removal and replacement. Service tag When ordering pa rts or reques ting information, provide[...]

Computer feet The computer feet are adhesive-bac ke d rubber pads. The feet are inclu d ed in the Rubber Feet Kit, sp are part number 639455-001. There are 4 rubber feet th at attach to t he base enclosure in the loc ations illustrated below. Battery Description Spare part n umber 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.[...]

3. Remove the battery (3) from the computer. To insert the battery: 1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay. 2. Pivot the front edge of the battery down into the battery bay until it is seated . (The battery release latch will automatica lly lock into place.) 48 Chapter 4 Removal and re[...]

Optical drive NOTE: The optical drive spar e part kit includes a bezel and brac ket. Description Spare part n umber Blu-ray ROM with LightScribe DVD ±R/RW Su per Multi Double-Lay er Drive 640210-001 and 659878-001 DVD±RW and CD-RW Super Multi Double-Lay er Combo Drive with LightScribe 640209-001 and 659877-001 Optical drive bay space saver 659617[...]

5. Remove the optical drive (2) by sliding it out of the optical drive bay. 6. If it is necessary to replace the opt ical drive brac ket, position the optical drive with the rear panel toward yo u. 7. Remove the two Phillip s PM2.0×4.0 s crews (1) that secure the bracke t to the optical drive. 8. Remove the optical dr ive br acket (2) . Reverse th[...]

Hard drive NOTE: The hard drive sp are part kit does not inc lude the ha rd drive connec tor cable, isolators, or shield. The h ard drive connec tor cable, iso lators, and shield are in cluded in the Hard Drive Hardware Kit, spare part number 639444-001. The h ard drive co nnector cable i s included in the Cable Kit, spa re part number 640206 -001.[...]

2. Lift the front edge of the hard drive (2) until it rests at an angle. 3. Remove the hard dri ve. 4. If it is necessary to replace the hard drive connector cable (1) , the hard drive isolators (2) , or the shield (3) from the hard drive, remove and replace the components. Reverse this procedure to reassemble and insta ll the mass storage device .[...]

RTC battery Description Spare part n umber RTC battery (includes cable and double-sided tape) 637193-001 Before removing the RTC battery, follow these step s: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern[...]

Memory module Description Spare part n umber 4-GB (DDR3, 10600, 1333-MHz) 621569-001 2-GB (DDR3, 10600, 1333-MHz) 621565-001 1-GB (DDR3, 10600, 1333-MHz) 639736-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer on, and then shut it [...]

WLAN module Description Spare part n umber For use on all computer models: Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+E DR Combo adapter (BT3.0+HS ready) 600370-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) 630705-001 For use onl[...]

Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connect ed to the WLAN module 1/Main terminal. The 2/gray WLAN antenna cable is connect ed to the WLAN module 2/Aux terminal. 2. Remove the Phillips PM2.5×6.0 scr ew (2) that secures the WLAN module to th[...]

Keyboard NOTE: The keyboard sp are part kit includ es a keyboard cable. Description Spare part number Description Spare part number Keyboard in black finish: For use in Belgium 640208-A41 For use in the Netherlands 640208-B31 For use in Bulgaria (for use only with computer models equipped with an AMD processor) 640208-261 F or use in Portugal 64020[...]

Before removing the keybo ard, follow these steps: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplugging the [...]

4. Insert a screw driver o r similar thin tool into the keyboard screw hole, a nd then press on the ba ck of the keyboard until the keyboard disengages from the computer. 5. Turn the computer ri ght-side up with the front toward you. 6. Lift the rear edge of the keyboard, and then sw ing the key board up and forward unti l it rests upside down on t[...]

7. Release the zero in sertion force (ZIF) connector (1) to which the ke yboard cable is attach ed, and then disconnect the keybo ard cable (2) from the system board. 8. Remove the ke yboard. Reverse this procedure to install the keyboard. 60 Chapter 4 Removal and replacement p rocedures[...]

Top cover NOTE: The top cover spare part kit in cludes the TouchPad and TouchPad cable. Description Spare part n umber In butter gold finish 641401-001 In charcoal gray finish 641404-001 In luminous rose finish 641403-001 In ocean drive finish 641402-001 In Pacific blue finish 641399-001 In pearl pink finish 641406-001 In pewter finish 641405-001 I[...]

3. Remove the 12 Phillip s PM2.5×7.0 sc rews that secure t he top cover to the computer. 4. Remove the two Phillip s PM2.5×7.0 s crews (1) in the hard drive bay and the three Phillips PM2.5×6.0 screws (2) in the battery bay that secure the top cover to the computer. 5. Turn the computer ri ght-side up, with the front toward you. 6. Open the comp[...]

8. Remove the Phillips PM2.5×6.0 scr ew (1) that secures the top cover to the computer. 9. Lift the rear edge of the top cover (2) until the left and right sides disengage from the base enclosur e. 10. Remove the top cover (3) . Reverse this procedure to install the top cover. Component replacement proced ures 63[...]

Power button board Description Spare part n umber Power button board (includes cable) 640212-001 Before removing the powe r button board, follow these s teps: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern[...]

5. Remove the power button board and cable by sliding the board up and to the right at an angle (4) . Reverse this procedure to install the power button board a nd cable. Component replacement proced ures 65[...]

TouchPad button board Description Spare part n umber TouchPad button board (includes cable) 640214-001 Before removing the TouchPad butto n board, follow these steps: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect al[...]

5. Lift the rear edge of the T ouchPad button board (6) until it is released from the clips built into the top co ver. 6. Remove the TouchPad butt on board and cable. Reverse this procedure to install t he TouchPad button board and cable. TouchPad LED board Description Spare part n umber TouchPad LED board (includes cable) 640213-001 Before removin[...]

Remove the T ouchPad LE D board a nd cable: 1. Turn the to p cover ups ide down , with the front toward you. 2. Release the ZIF connecto r (1) to which the TouchP ad LED board cable is connecte d, and then disconnect the TouchPad LED board c able (2) from the TouchPad butt on board. 3. Release the TouchPad LED boa rd cable from the clip (3) built i[...]

Bluetooth module NOTE: This section applies only to co mputer models equippe d with an Intel processor. Description Spare part n umber Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available usin g spare part number 602538-001. 537921-001 Before removing the Bluet[...]

2. Release the clips (2) built into the base enclosure that secure the Bluetooth module, and then remove the module (3) from the clips. 3. If it is necessary to replace th e Bluetooth module ca ble, disconnec t the cable from the Bluetooth module and re place it. 70 Chapter 4 Removal and replacement p rocedures[...]

Reverse this procedure to instal l the Bluetooth module and cable. Speakers Description Spare part n umber Speaker Kit (includes left and right speakers and cable) 641396-001 Before removing the speakers , follow these steps: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer on, and then [...]

Reverse this proced ure to install t he speakers. LED board Description Spare part n umber LED board 640215-001 Before removing the LED board, follow these steps: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex[...]

4. Remove the LE D board an d cable by sli ding the bo ard (5) up and to the right at an angle. Reverse this procedure to install the LED board and ca ble. Component replacement proced ures 73[...]

USB board Description Spare part n umber USB board (includes cable) 640211-001 Before removing the USB board, follow the se steps: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the[...]

3. Remove the USB board (4) and cable . Reverse this procedure to install the USB board. Power connector cable Description Spare part n umber Power connector cable 641394-001 Before removing the power connector cable, follow these step s: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer [...]

Remove the power co nnector cabl e: 1. Disconnect the powe r connector cable (1) from the system bo ard. 2. Release the power connector cable (2) from the clip s (3) built into the base enclosure. 3. Remove the power connector (4) from the clip (5) built into the base enclosure. Reverse this procedure to install the power connector ca ble. 76 Chapt[...]

System board NOTE: The system board sp are part kit includes replacement thermal material. Re placement thermal mater ial is al so avai lable in the Ther mal Material Kit, spare part number 6344 33-001. Description Spare part n umber For use only with computer mo dels equipped with an AMD processor: Equipped with an AMD Fusion E-450 1.65-GH z proce[...]

Description Spare part n umber Equipped with an Intel Core i3-370M 2.40-GHz proc ess or (3.0-MB L3 cache, dual core, 35 W), the HM55 chipset, and a graphics subsystem with 1024-MB of discrete video memory 654117-001 Equipped with an Intel Core i3-370M 2.40-GHz proc ess or (3.0-MB L3 cache, dual core, 35 W), the HM55 chipset, and a graphics su bsyst[...]

2. Remove the Philllip s PM2.5×7.0 s crew (5) that secures the system board to the base enclosure. 3. Disconnect the powe r connector cable (1) from the system bo ard. 4. Release the ZIF connector to which t he USB board cable is attac hed, and then disconnect the USB cable (2) from the system board. 5. Lift the right side of the syste m board (1)[...]

6. Remove the system board (2) by sliding it up and to t he right at an angle. NOTE: System boards for use with co mputer models equi pped with an AMD proces sor have the Southbridge chip loc ated on the bottom of the board. A thermal pad is used on the Southbridge chip (1 ) and the bas e enclosure hea t sink (2) that services it. The thermal mater[...]

Reverse this procedure to install the sy stem board. Optical drive cable NOTE: The optical drive ca ble is included in the Cabl e Kit, spare pa rt number 640206-0 01. The optical drive cable includes the optical drive connector. Before removing the optical drive cabl e, follow these ste ps: 1. Shut down the computer. If you are unsure whethe r the [...]

2. Release the clips (3) built into the base enclosure that se cure the optical drive connector, and then release the connector (4) from the clips. 3. Remove the optical driv e connector and cable. Reverse this procedure to install th e optic al drive connector and cable. 82 Chapter 4 Removal and replacement p rocedures[...]

Fan and heat sink NOTE: The fan and heat sink spare part kits include replac ement thermal materi al. Replacem ent thermal mater ial is al so avai lable in the Ther mal Material Kit, spare part number 6344 33-001. Description Spare part n umber Fan 639460-001 Heat sin k: For use only with computer mo dels equipped with an AMD processor: For use onl[...]

Before removing the fan and heat sink, follow the se steps: 1. Shut down the computer. If you are unsure whethe r the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external device s connected to the comput er. 3. Disconnect the powe r from the computer by firs t unplug[...]

5. Remove the fan and heat sink (4) . NOTE: The following il lustration shows the fan and heat sink being removed fro m a computer model equipped with an AMD processor and a graphics subsystem wi th discrete memory. NOTE: The following il lustration shows the fan and heat sink being removed fro m a computer model equipped with an Intel processor an[...]

6. Disconnect the fan cable (1) from the system board. 7. Loosen the captive screws (2) that secure the fan and heat sink to the syste m board. (Compu ter models equippe d with an AMD p rocessor ha ve three captive screws . Computer models e quipped with an Intel processor have four captive screws.) NOTE: Due to the adhesive quality of the thermal [...]

NOTE: The thermal material must be thoroughly clea ned from the surfac es of the he at sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the ba se enclosure, fan, he at sink, processor, and sys tem board spare p art kits. Replacement thermal material is also available in the Th er[...]

NOTE: The following il lustration shows the repl acement thermal material locations on a computer model equipped with an Intel processor and a graphics subsystem with discrete memory. ● Thermal paste is used on the proces sor (1) and Northbridge chip and the heat si nk section (2) that services them ● A thermal pad is used on the graphics sub s[...]

9. If it is necessary to replace the fan: a. Remove the two Phillips PM2.0×3 .0 screws (1) that secure the fan to the heat sink. b. Release the two clips (2 ) that secure the fan to the heat sink. c. Remove the fan (3) from the heat sink. Reverse this procedure to reassemble and install the fan and heat sink. Component replacement proced ures 89[...]

Processor NOTE: The processor spa re part kit inclu des replacement thermal mate rial. Replacement thermal mater ial is al so avai lable in the Ther mal Material Kit, spare part number 6344 33-001. Description Spare part n umber AMD A8-3500M 2.40 -GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 65335 0-001 AMD A6-3400M 2.30 -GHz proce[...]

Description Spare part n umber Intel Core i5-480M 2.66-GHz (SC turbo up to 2.93 -GHz) processor (3.0-MB L3 cache, dual core, 35 W) 634693-001 Intel Core i3-2350M 2.30-G Hz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001 Intel Core i3-2330M 2.20-G Hz processor (3.0-MB L3 cache, dual core, 35 W) 653339-001 Intel Core i3-2310M 2.10-G Hz proces[...]

2. Lift the processor (3) straight up, and remove it. NOTE: The gold triangle (4) on the proces sor must be aligned with the triangle icon e mbossed on the processor socket when you install the processor. NOTE: The following illustr ation shows the proces sor removal process on a computer model equipped with a n AMD processor. NOTE: The following i[...]

Reverse this procedure to install the processor. Display assembly NOTE: The display assembly spare part kit in clud es webcam, two microphones, and wireless antenna transceivers and cables). Description Spare part n umber 17.3-in, HD, LED, BrightView displ ay assembly (includes webcam, two micro phones, and wireless antenna transceivers and cables)[...]

Remove the display assembly: 1. Disconnect the display panel cable (1) from the system boar d. 2. Release the wirel ess antenna cables (2) from the clips and the opening in the base enclos ure. CAUTION: Support the dis play assembly when removing the f ollowing screws. Failure to support the displa y assembly can result in damage to the display as [...]

5. If it is necessary to replace the disp lay bezel or any of the display assembly subcomponent s: a. Remove the two crew covers (1) and the two Phillips PM2.5×6.0 screws (2) that secure the display bezel to the display assembly. Th e screw covers are avai lable in the Display Screw Kit, s pare part number 640218 -001. b. Flex the inside edges of [...]

b. Disconnect the webcam/microphone modul e (2) from the webcam/m icrophone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 6371 97-001. 7. If it is necessary to replace the hinge covers: a. Remove the two Phillips PM2.5×6.0 (1) screws tha t secure the hinge c overs to the display e[...]

8. If it is necessary to re place the di splay panel: a. Remove the four Phillips PM 2.5×6.0 sc rews that secu re the displa y panel to the display enclosure. b. Lift the top edge of the display panel, a nd then swing it up and forward until it rests upside down in front of the display enclosure. Component replacement proced ures 97[...]

c. Release the adhe sive strip (1) that secures the display panel ca ble to the display panel, and then disconnect t he display panel cable (2) from the display panel. d. Remove the display panel. The display pa nel is avai lable using spare par t number 641395-001. 9. If it is necessary to re place the displa y hinges: a. Remove the fo ur Phillips[...]

b. Remove the display hinges (2) . The display hinges include the display hinges and brack ets and are available using s pare part number 640207-001. 10. If it is necessary to replace the di splay panel cab le: a. Release the tabs (1) built into the display enclosure shie lding that secure the display panel cable to the displa y enclosure. b. Relea[...]

c. Remove the wireless a ntenna cables and transc eivers (3) . The wireless antenna cables and transceivers are a vailable in the Antenna Kit, spare p art number 640192-001. Reverse this procedure to reassemble and install the display assembly. 100 Chapter 4 Removal and rep lacement procedures[...]

5 Setup Utility (BIOS) and System Diagnostics Using Setup Utility Setup Utility, or Basic Input /Output System (BIOS) , controls communication between all the input and output device s on the system (such a s disk drives , display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals inst alled, the startup se[...]

Navigating and select ing in Setup Utility To navigate and select in Setup Utilit y, follow these steps: 1. Turn on or restart the com puter, and then press esc while the “Pre ss the ESC key for Startup Menu” message is displaye d at the bottom of the screen. ● To select a menu or a menu item, use the t ab key and the keyboard arrow keys and [...]

Restoring factory settings in Setup Utility NOTE: Restoring def aults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, f ollow these steps: 1. Turn on or restart the com puter, and then press esc while the “Pre ss the ESC key for Startup Menu” message is displaye d at the b[...]

Determining the BIOS version To determine whether available BIOS updates contain later BIOS versio ns than those currentl y installed on the computer, you need to know the vers ion of the system BIOS currently installed. BIOS version information (also kno wn as ROM date and System B IOS) can be displayed by pressing fn +esc (if you are already in W[...]

BIOS installati on procedures vary. Follow any inst ructions that are display ed on the screen after the download is complete. If no instructions are displaye d, follow these steps: 1. Windows 7 —Open Windows Explo rer by selecting Start > Computer . Windows X P —Open Windows Explorer by selecting Start > My Computer . 2. Double-click y o[...]

6 Specifications Computer specifications Metric U.S. Dimensions Depth 26.8 cm 10.6 in Width 41.2 cm 16.2 in Height 3.1 to 3.7 cm 1.2 to 1.5 in Weight 2.97 kg 6.55 lb Input power Operating voltage 18.5 V dc @ 3.5 A -65 W or 19.0 V dc @ 4.74 A -90 W Operating current 3.5 or 4.74 A Temperature Operating 5°C to 35°C 41°F to 95 °F Nonoperating -20°[...]

17.3-inch display specifications Metric U.S. Dimensions Height 21.7 c m 8.54 in Width 38.4 cm 15.12 in Diagonal 43.9 cm 17.29 in Number of colo rs Up to 16.8 million Contrast ra tio 200:1 (typical) Bright ness 180 nits (typical) Pixel resolution Pitch 0.197 × 0.197 mm Format 1600 × 900 Configuration RGB vertical stripe Backlight LED Char acter d [...]

Hard drive specifications 750-GB* 6 40-GB* 5 00-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 and 7.0 mm 7.0 mm Length 100.2 mm 100.2 mm 10 0.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm 69.9 mm Weight 110 g 98 g 110 g 110 g 110 g Interface type SATA (3 GB/ sec) SATA (3 GB/ sec) SATA SATA SATA Transfer rate Synchron[...]

7 Backup and recovery Your computer inclu des tools provided by the op erating system and HP to help you safeguard you r information and re store it if ever ne eded. This chapter provides in formation on the following topics: ● Creating a set of recovery discs or a recovery flash drive (Recovery Manager software featur e) ● Performing a system [...]

Creating restore media HP recommends that you create ei ther a set of recove ry discs or a rec overy fl ash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any re ason you cannot restore using the recovery partition tools. Create thes e discs or the flash drive after setti ng up t[...]

Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original facto ry state. Recovery Manager works from recove ry discs, a recovery flash driv e, or from a dedicated recovery partition (select models only) on the hard drive. NOTE: A system restore needs to be perfor med if the co mputer hard dr[...]

Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the fir st recovery disc in to the opti cal drive on your computer or an optional external optical drive, and then res tart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and then restart the computer. NOTE: If the com[...]

Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add new software and data files, continue to create backups on a regular basis. How completely you are ab le to recover your system depends on how recent your backup is. NOTE: A recovery from your most rece nt back[...]

Using Windows Back up and Restore Guideline s: ● Be sure that the computer is connected to AC power before you start the bac kup process. ● Allow enough time to complete th e ba ckup process . Depending on fi le sizes, it may ta ke over an hour. To create a backup: 1. Select Start > Control Panel > System an d Security > Backup and Re [...]

Create a system restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (creat ed at a previous date and time), when the computer wa[...]

8 Power cord set requirements the wide-range input feature of the computer permit s it to operate from any line voltage f rom 100 to 120 volts AC, or from 220 to 240 volts AC the 3-conductor power co rd set includ ed with the comput er meets the requirements f or use in the country or region where the equipment is p urchased. Power cord sets for us[...]

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 the Netherlands KEMA 1 Norway NEMKO 1 the People's Republic of China COC 5 South Korea EK 4 Swede[...]

9 Recycling Battery When a battery has reached the end of its useful life , do not dispose of th e battery in general household waste. Follow the local laws and regulati ons in your area for computer battery dis posal. Display WARNING! the backlight contains mercury. Caution must be exercised w hen removing and handling the backlight to avoid damag[...]

Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the le ft and right inside edges (1) and the top and bottom i nside edge s (2) of the display bezel unti l the bezel disengages from the dis play assembly. 3. Remove the display bezel (3) . Display [...]

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2 . 5. Remove all screws (1) that secure the displ ay panel assembly to the display encl osure. 6. Remove the disp lay panel assem bly (2) from the display enclosu re. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the di s[...]

10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it ou tward. 13. Remove the backli ght cover. 14. Turn the display p anel right-side up. 15. Remove the backlight cables (1) from the clip (2) in th[...]

17. Remove the backlight frame from the display panel. WARNING! the backlight contain s me rcury. Exercise caution wh en removing and handling the backlight to avoid damaging this compon ent and c ausing expo su re to the mercury. 18. Remove the backlight fr om the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove[...]

22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Display 123[...]

Index A AC adapter light 16 AC adapter, spare p art numbers 31, 32 Action keys 11 antenna locations 14 removal 99 spare part number 28, 35, 100 Antenna Kit, spare pa rt number 28, 35, 100 audio, product desc ription 5 audio-in jack 15 audio-out jack 15 B base enclosure, spare part number 25, 35 battery removal 47 spare part numbers 25, 32, 47 batte[...]

E electrostatic discharge 42 equipment guidelines 45 esc key 11 Ethernet, product description 5 external media card s, product description 6 external monitor port 15 F fan removal 83 spare part number 25, 35, 83 feet locations 47 spare part number 25, 35, 47 fn key 11 front component 15 G graphics, pr oduct descri ption 3 grounding guidelines 42 gu[...]

HDMI 15 monitor port 15 product desc ription 7 USB 15, 16 power button 10 power button board removal 64 spare part number 22, 36, 64 power connector 16 power connecto r cable removal 75 spare part number 22, 37 power cord requirements for all countries 116 requirements fo r specific countries and regions 117 set requirem ents 116 spare part numbers[...]