HP (Hewlett-Packard) N6xxx manual

HP Notebook PC Reference Guide[...]

2 Reference Guide Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co.[...]

Reference Guide 3 HP Software Product License Agreement Your HP notebook PC contains factory-installed software programs. Please read the Software License Agreement before proceeding. Carefully read this License Agreement before proceeding to operate this equipment. Rights in the software are offered only on the condition that the customer agrees t[...]

4 Reference Guide Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software a[...]

Reference Guide 5 Contents Introducing the Notebook Computer .............................................................................. 9 Taking Inventory.......................................................................................................... 10 What’s in the Box? .............................................................[...]

6 Reference Guide To set PC identification.......................................................................................... 39 To lock the hard disk drive .................................................................................... 40 Traveling with Your Computer......................................................................[...]

Reference Guide 7 Configuring and Expanding Your Computer ............................................................... 77 Using the BIOS Setup Utility ...................................................................................... 78 To run the BIOS Setup utility ............................................................................[...]

8 Reference Guide Specifications and Regulatory Information ................................................................ 125 Hardware Specifications ............................................................................................ 126 Modem Reference Information ........................................................................[...]

Reference Guide 9 Introducing the Notebook Computer[...]

Introducing the Notebook Computer Taking Inventory 10 Reference Guide Taking Inventory Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. Your computer has several features that[...]

Introducing the Notebook Computer Taking Inventory Reference Guide 11 Software bundled on your computer Your computer includes the following software. Software Function Softex Bay Manager Lets you swap most modules in the plug-in bay without needing to shut down and reboot the computer (Windows ME only). Agaté Tioman Hot-Swap Lets you swap most mo[...]

Introducing the Notebook Computer Taking Inventory 12 Reference Guide • External floppy disk drive cable. • Plug-in modules, such as CD-ROM drive, DVD drive, CD read/write drive, Zip drive, LS-120 drive, second hard disk drive. • Replacement hard disk drive module. • Main battery. • Secondary battery. • Weight-saving module, for module [...]

Introducing the Notebook Computer Identifying Parts of the Computer Reference Guide 13 Identifying Parts of the Computer Front View 1. Sleep button. Suspends and resumes operation. 2. Keyboard status lights (left to right: Caps Lock, Num Lock, Keypad Lock, Scroll Lock). 3. Power slide button. Turns the computer on and off. 4. Pointing stick (pointi[...]

Introducing the Notebook Computer Identifying Parts of the Computer 14 Reference Guide Bottom View 19. Modem port (on certain models). 20. LAN port (on certain models). 21. PC Card and CardBus slots (upper and lower). 22. Hard disk drive. 23. Main battery latch. 24. Main battery. 25. Plug-in module bay. Can contain a CD-ROM or DVD drive, floppy dis[...]

Introducing the Notebook Computer Identifying Parts of the Computer Reference Guide 15 Back View 28. Universal serial bus port (USB). 29. Parallel port (LPT1). Use this port for a parallel printer or other parallel device, or to connect the floppy disk drive externally. 30. Docking port. 31. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 32[...]

Introducing the Notebook Computer Identifying Parts of the Computer 16 Reference Guide Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as caps lock and num lock. The following diagram shows the status lights on the front of the computer. 1. Power mode . [...]

Introducing the Notebook Computer Identifying Parts of the Computer Reference Guide 17 The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock . Caps Lock is active. 2. Num Lock . Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3. Keypad Lock . The embedded ke[...]

Introducing the Notebook Computer Setting Up Your Computer 18 Reference Guide Setting Up Your Computer WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook), o[...]

Introducing the Notebook Computer Setting Up Your Computer Reference Guide 19 To remove the battery • Slide the battery’s release latch, then lift the battery out of its compartment.[...]

Introducing the Notebook Computer Setting Up Your Computer 20 Reference Guide Step 2 – Connect ac power CAUTION Use only the HP ac adapter included with your computer (or other approved adapter). Using any other ac adapter could damage the computer and may void your warranty (see the warranty statement in this manual). • Plug in the ac adapter,[...]

Introducing the Notebook Computer Setting Up Your Computer Reference Guide 21 Step 3 – Turn on the computer • Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power. Plug in the ac adapte[...]

Introducing the Notebook Computer Setting Up Your Computer 22 Reference Guide Step 4 – Set up Windows Your notebook computer has Microsoft Windows ME, 95, 98, or 2000 preinstalled on its hard disk drive. The first time you turn on your computer, the Windows Setup program runs automatically so you can customize your setup. • Follow the Setup pro[...]

Reference Guide 23 Using Your Computer[...]

Using Your Computer Operating Your Computer 24 Reference Guide Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To start and stop the [...]

Using Your Computer Operating Your Computer Reference Guide 25 Hint To boot from a floppy drive or CD-ROM or DVD drive, press ESC during reboot when the HP logo and prompt appear. Then select the removable floppy drive or CD- ROM/DVD drive as the temporary boot device. To reset the computer Occasionally, you may find that Windows or the computer ha[...]

Using Your Computer Operating Your Computer 26 Reference Guide To use the pointing devices Your computer includes two built-in pointing devices: the pointing stick and touch pad. 1. Pointing stick (pressure-sensitive pointing device). 2. Click buttons and scroll button. The click buttons work like the left and right buttons on a standard mouse. The[...]

Using Your Computer Operating Your Computer Reference Guide 27 Scrolling with the scroll button • Hold down the scroll button and move the pointer using the pointing stick. The contents of the window scroll in the direction you move the pointer. To configure the pointing devices You can customize the operation of your computer’s pointing device[...]

Using Your Computer Operating Your Computer 28 Reference Guide To use the Fn hot keys The combination of the Fn key plus another key creates a hot key —a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. This hot key Does this Fn+F1 Decreases the dis[...]

Using Your Computer Operating Your Computer Reference Guide 29 To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click [...]

Using Your Computer Operating Your Computer 30 Reference Guide To use the ALT GR key Non-U.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key that provides access to certain special keyboard characters. • For a character in the lower-right corner of a key, press and hold ALT GR to type the character. 1. Shifted. 2. [...]

Using Your Computer Operating Your Computer Reference Guide 31 To adjust the volume From the keyboard • To increase the volume, press the rear half of the volume control on the right side of the computer. –or– Press Fn+UP ARROW. • To decrease the volume, press the front half of the volume control. –or– Press Fn+DOWN ARROW. • To toggle[...]

Using Your Computer Working in Comfort with a Notebook PC 32 Reference Guide Working in Comfort with a Notebook PC WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics Web site at www.hp.com/ergo—or see Working in Comfort in the onl[...]

Using Your Computer Working in Comfort with a Notebook PC Reference Guide 33 Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. If your notebook computer does not have a built-i[...]

Using Your Computer Taking Care of Your Computer 34 Reference Guide Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be[...]

Using Your Computer Taking Care of Your Computer Reference Guide 35 To safeguard your data • Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, or network drives. • Use a virus-scanning program (such as the Vir[...]

Using Your Computer Taking Care of Your Computer 36 Reference Guide To get the most from your batteries • Do not leave batteries unused for long periods. If you have more than one, rotate them. • If you normally use ac power, make a practice of using the battery as your power source at least once a week. • Unplug the ac adapter when the compu[...]

Using Your Computer Securing Your Computer Reference Guide 37 Securing Your Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available through Windows ME, 98 or 2000 and through the BIOS Setup utility. For complete protection in Windows ME, 98 or 2000, set[...]

Using Your Computer Securing Your Computer 38 Reference Guide 3. Click Start, Settings, Control Panel, then double-click Power Options. 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode. To attach a security cable Your computer includes a built-in connector you can use to secure the computer wi[...]

Using Your Computer Securing Your Computer Reference Guide 39 To use the VirusScan utility Virus-protection software can help protect the integrity of your data. This is especially important if you use the Web. Your computer comes equipped with VirusScan. Before you can use VirusScan, you need to install it. 1. Click Start, Programs, VirusScan, Set[...]

Using Your Computer Securing Your Computer 40 Reference Guide To lock the hard disk drive The computer enables you to lock its internal hard disk drive to help keep your information secure. Hard disk drive lock does not protect a second hard disk drive installed in the module bay . CAUTION When you enable hard disk drive lock, the current BIOS user[...]

Reference Guide 41 Traveling with Your Computer[...]

Traveling with Your Computer Managing Power Consumption 42 Reference Guide Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. [...]

Traveling with Your Computer Managing Power Consumption Reference Guide 43 For Windows ME, 98 or 2000, a message box appears 15 seconds before the computer enters Standby mode. This allows you to stop the process and save your work if you have not recently done so. CAUTION Make a habit of saving your work before allowing your computer to enter Stan[...]

Traveling with Your Computer Managing Power Consumption 44 Reference Guide Managing CPU power (SpeedStep) If your computer’s taskbar contains an Intel SpeedStep Technology icon, then your computer contains a dual-speed processor with Intel SpeedStep Technology. This feature enables the processor to automatically switch to a lower, power-saving sp[...]

Traveling with Your Computer Managing Power Consumption Reference Guide 45 To manage power manually In addition to allowing the computer to enter its power-saving modes automatically, you can also put it into any of the following three modes whenever you need to. Power mode Does this… Use when… To enter this mode… Standby Maintains your curre[...]

Traveling with Your Computer Managing Power Consumption 46 Reference Guide To suspend the computer when closing the display By default, the computer display turns off when you close the display lid. If you prefer, you can instead set the computer so that closing the lid suspends the computer to Standby mode. Windows 2000 1. Click Start, Settings, C[...]

Traveling with Your Computer Using Battery Power Reference Guide 47 Using Battery Power To check battery status From the battery status lights Your computer has two battery status lights, one for the main battery and one for the optional secondary battery in the module bay—see “Status Lights” on page 16. From the Windows taskbar The Windows t[...]

Traveling with Your Computer Using Battery Power 48 Reference Guide To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep. Then, if you do not restore power within a short time, the computer goes into Hibernate mode. Once the com[...]

Traveling with Your Computer Using Battery Power Reference Guide 49 • Set the automatic timeout settings to emphasize saving power. If your computer has a dual-speed processor, use the lower speed on battery power (the default settings conserve battery power). See “How the computer manages power automatically” on page 42. • If you have an I[...]

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Reference Guide 51 Making Connections[...]

Making Connections Using Plug-In Modules 52 Reference Guide Using Plug-In Modules You can use any compatible plug-in module with your computer’s module bay, such as: • CD-ROM or DVD drive. • LS-120 or Zip drive. • CD read/write drive. • Second hard drive. • Floppy disk drive. You can also attach the floppy disk drive to your computer’[...]

Making Connections Using Plug-In Modules Reference Guide 53 To replace a plug-in module Windows ME, 95 or 98 uses hot-swap software to let you swap most plug-in modules without shutting down the computer. Before replacing a hard drive module, however, you must first shut down the computer. Windows 2000 displays the Unplug or Eject Hardware icon at [...]

Making Connections Using Plug-In Modules 54 Reference Guide 3. Press the button on the module release latch, and slide the latch toward the front of the computer. 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. 6. For Windows ME, click OK to close the BayManager window. If you have [...]

Making Connections Using Plug-In Modules Reference Guide 55 To connect the floppy disk drive to the parallel port If you prefer, you can connect the floppy disk drive to your computer’s parallel port using the external floppy drive cable. • Connect the cable directly to the floppy drive and to the computer parallel port. Before disconnecting th[...]

Making Connections Using Plug-In Modules 56 Reference Guide 3. Slide the tray back into the module to close it. If your computer loses power, or if you have removed the CD-ROM or DVD module from the computer, you can manually open the drive to remove a CD. • Insert a straightened paper clip into the recessed hole on the front of the drive. Note W[...]

Making Connections Using the Modem Reference Guide 57 Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your computer contains several s[...]

Making Connections Using the Modem 58 Reference Guide 2. Connect a telephone cord with an RJ-11 plug to the built-in modem. If the plug on the phone cord doesn’t fit the modem jack, you may need to buy an adapter. 3. Check your modem’s country or region settings: • Windows ME, 95, or 98: click Start, Settings, Control Panel, double-click Mode[...]

Making Connections Using the Modem Reference Guide 59 To connect to the Internet Signing up with an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). For some countries and models, Hewlett-Packard provides easy Internet signup so that you can connect quickly to a[...]

Making Connections Using the Modem 60 Reference Guide To change your modem settings The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions. If you have questions about local requirements, contact your telephone company[...]

Making Connections Using the Modem Reference Guide 61 To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with you[...]

Making Connections Using the Modem 62 Reference Guide To send and receive faxes (Windows 95) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 95. To send a fax 1. Double-cli[...]

Making Connections Using the Modem Reference Guide 63 To send and receive faxes (Windows ME or 98) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. QuickLink fax software is included with Windows ME or 98 on [...]

Making Connections Using the Modem 64 Reference Guide To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. To set up for faxing 1.[...]

Making Connections Connecting to a LAN Reference Guide 65 Connecting to a LAN If your computer model has a LAN port, you can use it to connect to a local area network (LAN). This gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN 1. Check that the exi[...]

Making Connections Connecting PC Cards 66 Reference Guide Connecting PC Cards The computer’s PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus), and can hold two Type I or II cards or one Type III card. The lowe[...]

Making Connections Connecting PC Cards Reference Guide 67 Removing a PC Card CAUTION Before removing a PC Card, you must either use the PC Card or Eject Hardware icon in the taskbar or shut down the computer. Otherwise, you could lose data. 1. Before removing the card, click the PC Card or Eject Hardware icon in the taskbar, then click Stop. This p[...]

Making Connections Connecting External Devices 68 Reference Guide Connecting External Devices To identify connectors for external devices The diagram below shows your computer’s connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Universal serial bus (USB) port. 3. Serial port (COM1). 4. Parallel port (LP[...]

Making Connections Connecting External Devices Reference Guide 69 Note Before you connect any device, check its documentation to see if you need to make any settings or adjustments to the equipment before using it. This might include setting switches to configure the equipment so that it will operate properly with your computer and the software you[...]

Making Connections Connecting External Devices 70 Reference Guide Using dual display mode (Windows ME or 98) You can extend your desktop by connecting an external monitor to your computer. 1. Click Start, Settings, Control Panel. 2. Double-click Display and click the Settings tab. 3. Right-click display 2, and select Enabled. You can set different [...]

Making Connections Connecting External Devices Reference Guide 71 To connect an external keyboard or PS/2 mouse Your computer’s 6-pin PS/2 port allows you to attach an external keyboard or a PS/2– compatible mouse to the computer. The pointing stick and touch pad are normally disabled while an external PS/2 mouse is connected. • Plug the mous[...]

Making Connections Connecting External Devices 72 Reference Guide To connect an audio device Your computer includes a built-in microphone (just in front of the blue sleep button) that you can use to record voice, sound, and music. You can also plug in a stereo input source (such as a CD player), an external microphone, external speakers, or headpho[...]

Making Connections Connecting External Devices Reference Guide 73 Using the infrared port • Make sure the infrared ports of your computer and the other device lie in as straight a line as possible. The two ports should be no more than 1 meter apart, with no obstructions in between. Noise from nearby equipment can cause transmission errors. • To[...]

Making Connections Connecting External Devices 74 Reference Guide To connect to a docking product Pavilion models Docking is not supported on Pavilion models. A docking product provides your computer with external connections that you can leave in place whenever you remove the computer from your desk. Instead of disconnecting and reconnecting perip[...]

Making Connections Connecting External Devices Reference Guide 75 2. Place the computer on the dock platform, with the rear of the computer facing the dock’s docking connector. Make sure the computer’s PC Card eject buttons are in . 3. Position your fingers on the platform grips as shown below. Use your thumbs to push the computer into the dock[...]

Making Connections Connecting External Devices 76 Reference Guide Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink. Then position your thumb as shown and pull the release lever forward. 2. Remove the computer from the dock.[...]

Reference Guide 77 Configuring and Expanding Your Computer[...]

Configuring and Expanding Your Computer Using the BIOS Setup Utility 78 Reference Guide Using the BIOS Setup Utility The BIOS (Basic Input and Output System) Setup utility enables you to make changes to the computer’s system configuration, and to tailor the operation of your computer to your individual work needs. The settings made in BIOS Setup [...]

Configuring and Expanding Your Computer Using the BIOS Setup Utility Reference Guide 79 Main Menu Setting Description Default BIOS Revision Shows the current BIOS version. Detected automatically. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which[...]

Configuring and Expanding Your Computer Using the BIOS Setup Utility 80 Reference Guide System Devices Menu Setting Description Default PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2 mouse is connected. Auto External Fn Key Sets whether left CTRL+left ALT on an external keyboard is interpreted as the Fn key. Enab[...]

Configuring and Expanding Your Computer Using the BIOS Setup Utility Reference Guide 81 Security Menu Setting Description Default User Password is Shows if a user password is set. Clear Administrator Password is Shows if an administrator password is set. Clear Set User Password Press ENTER to set, change, or clear the user password. The password ca[...]

Configuring and Expanding Your Computer Using the BIOS Setup Utility 82 Reference Guide Power Menu Windows 2000 uses only the settings marked with *. Windows ME or 98 uses only the settings marked with * or **. All other settings in the Power menu are ignored. Setting Description Default Intel SpeedStep Mode* Sets the speed used by a dual-speed pro[...]

Configuring and Expanding Your Computer Using the BIOS Setup Utility Reference Guide 83 Boot Menu Setting Description Default +Removable Device +Hard Disk CD-ROM/DVD Drive MBA UNDI Shows the order of boot devices, with “+” indicating a device category. Move the entries to change the order. If the computer has more than one device in a category,[...]

Configuring and Expanding Your Computer Using TopTools 84 Reference Guide Using TopTools HP TopTools is for network managers and administrators who are responsible for managing computer systems. It offers configuration and security options that allow you to check which hardware and software components are installed on your computer and how well the[...]

Configuring and Expanding Your Computer Installing a RAM Expansion Module Reference Guide 85 Installing a RAM Expansion Module The computer has no memory (RAM) built in but has two slots that hold two RAM modules. One slot contains a RAM module installed at the factory. You can use both slots to expand your RAM. To install a RAM expansion module Yo[...]

Configuring and Expanding Your Computer Installing a RAM Expansion Module 86 Reference Guide 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6. Insert the battery. To remove a RAM expansion module You may want to remove a[...]

Configuring and Expanding Your Computer Installing a RAM Expansion Module Reference Guide 87 4. Release the two latches at the sides of the RAM board, so the free edge of the board pops up. 5. Pull the board out of the connector. 6. Replace the cover. 7. Insert the battery.[...]

Configuring and Expanding Your Computer Replacing a Hard Disk Drive 88 Reference Guide Replacing a Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the ac adapter if you’re using one, and remove the battery. 2. Turn the unit bottom side up and remove both hard drive screws. 3.[...]

Configuring and Expanding Your Computer Replacing a Hard Disk Drive Reference Guide 89 1. Remove all six screws from the holder and drive case, then lift the drive out of the holder. 2. Notice that the hard drive has a pin connector attachment at one end. Carefully remove this connector from the end of the drive. Work alternately at each end so tha[...]

Configuring and Expanding Your Computer Replacing a Hard Disk Drive 90 Reference Guide • If you want to use the hard disk with other than the original software and operating system, prepare the hard disk as described in the Corporate Evaluator’s Guide , available at the HP Customer Care Web site (www.hp.com/go/support). • If you want to prepa[...]

Reference Guide 91 Troubleshooting Your Computer[...]

Troubleshooting Your Computer Troubleshooting Techniques 92 Reference Guide Troubleshooting Techniques This section contains solutions to a many types of problems you might have with your computer. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: • Click Sta[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 93 If sound does not record • Check the software controls for recording sound: click Start, Programs, Accessories, Multimedia (or Entertainment), Sound Recorder. • Test the audio with the DiagTools diagnostics. See “Testing the Hardware” on page 113. If you hear a loud[...]

Troubleshooting Your Computer Troubleshooting Techniques 94 Reference Guide If a DVD movie stops playing in the middle • The DVD may be double-sided. Open the DVD tray, and read the text near the center hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play button to continue playing the movie. • You may hav[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 95 • Press Fn+F5 in case the internal display was disabled. (Do this three times to return to the state you started from.) • If the computer is cold, allow it to warm up. If the screen is difficult to read • Try setting the display resolution to its default setting of 10[...]

Troubleshooting Your Computer Troubleshooting Techniques 96 Reference Guide If the drive A icon is missing for the floppy drive when docked • For Windows 98, if you insert the floppy drive after docking, the drive A icon may not be available. To be recognized, the drive must be present when the computer docks or boots. If the drive A icon is miss[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 97 • Run the VirusScan program. See “To use the VirusScan utility” on page 39. • Test the hard disk drive with the DiagTools diagnostics. See “Testing the Hardware” on page 113. • If necessary, you can format the hard disk and reinstall the original factory softw[...]

Troubleshooting Your Computer Troubleshooting Techniques 98 Reference Guide • To use infrared communications with Windows 95, you must first install an infrared driver that matches the mode selected in the BIOS Setup utility. For details, refer to the driver’s Readme file located in C:hpDrivers. • Make sure only one application is using the[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 99 • Disable the touch pad: on the Touch tab, select the touch pad device, then select Disable and click Apply. If a PS/2 scroll mouse doesn’t work • The built-in pointing devices must be disabled for the mouse’s scroll feature to work. In the BIOS Setup utility, make [...]

Troubleshooting Your Computer Troubleshooting Techniques 100 Reference Guide Memory Problems If a message says you are out of memory • If you’re using Windows 95 or 98, use the Memory Troubleshooter in Windows Help: click Start, Help. • If you are having memory problems while running MS-DOS programs, use the MS-DOS Troubleshooter in Windows H[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 101 • Make sure someone else isn’t using the same phone line. • Try another telephone line, preferably one normally used for a fax machine or modem. • If you’re in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Modems (Win[...]

Troubleshooting Your Computer Troubleshooting Techniques 102 Reference Guide If the modem dials but you can’t hear it • Make sure the audio-off light is turned off. If it’s on, press the audio-off button. • Check the speaker volume setting. • In Control Panel, open Modems (Windows ME, 95 or 98) or Phone And Modem Options (Windows 2000). S[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 103 Network Problems If the built-in network adapter doesn’t connect to the LAN • Check all cables and connections. Try connecting at a different network station, if available. • If the green light next to the LAN port does not light, the LAN cable may not be connected t[...]

Troubleshooting Your Computer Troubleshooting Techniques 104 Reference Guide If you have slow or dropped connections on a 10/100 network switch or hub • The switch may be forced to 10 Mbps. For Windows ME, 95 or 98, use Network in Control Panel to disable Auto Polarity for the network adapter. PC Card (PCMCIA) Problems If the notebook doesn’t r[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 105 If a PC card modem is not working • Disable the internal modem: 1. Click Start, Settings, Control Panel, then double-click System. 2. Open the hardware Device Manager. 3. Double-click Modem to list the current modem devices. 4. Double-click the internal modem, then selec[...]

Troubleshooting Your Computer Troubleshooting Techniques 106 Reference Guide 2. When the HP logo appears, press F2 to enter BIOS Setup. 3. From the Power menu, set the Power Management Mode to Max. Performance. 4. Press F10 to save and exit BIOS Setup. If the computer stops responding • Press CTRL+ALT+DEL to end the application that is not respon[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 107 If a secondary battery doesn’t charge • The computer’s secondary battery won’t charge until the main battery is fully charged. • Make sure the ac adapter is fully plugged into the power source and the computer, and that the light on the adapter is on. • Make su[...]

Troubleshooting Your Computer Troubleshooting Techniques 108 Reference Guide • For Windows 95, if a CD-ROM drive is present, make sure auto insert notification is disabled (the default factory setting). This is not required for Windows ME, 98 or 2000. In Windows ME, 95 or 98, view the CD-ROM drive properties in Device Manager. If the computer doe[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 109 • Check for printer errors. • Make sure Windows is running; otherwise infrared printing is not available. • See “Infrared Problems” on page 97. Serial, Parallel, and USB Problems If a serial mouse doesn’t work • Make sure you followed the manufacturer’s ins[...]

Troubleshooting Your Computer Troubleshooting Techniques 110 Reference Guide • Make sure the serial port is enabled in BIOS Setup—see “To run the BIOS Setup utility” on page 78. • Disable the internal modem: 1. Click Start, Settings, Control Panel, then double-click System. 2. Open the hardware Device Manager. 3. Double-click Modem to lis[...]

Troubleshooting Your Computer Troubleshooting Techniques Reference Guide 111 Startup Problems If the computer doesn’t respond when you turn it on • Connect the ac adapter. • Press the blue sleep button to try turning on the unit. • Reset the computer by inserting a straightened paper clip into the system-off switch on the right side of the [...]

Troubleshooting Your Computer Troubleshooting Techniques 112 Reference Guide If the computer takes a long time to resume after being suspended • The computer can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a [...]

Troubleshooting Your Computer Testing the Hardware Reference Guide 113 Testing the Hardware The DiagTools hardware diagnostic program included with your computer provides two levels of testing: • Automated testing using its basic hardware test. • Advanced testing using individual hardware tests. The tests are designed to run after the system re[...]

Troubleshooting Your Computer Testing the Hardware 114 Reference Guide 8. Select and run the appropriate tests. Tests are not listed if no such hardware is detected. Press the following keys to run tests: ENTER Runs the highlighted test. F5 or SPACE Marks or unmarks the highlighted test. F6 Marks or unmarks all tests in the current menu. F7 Marks o[...]

Troubleshooting Your Computer Recovering and Reinstalling Software Reference Guide 115 Recovering and Reinstalling Software You can use the Recovery CD to recover the original software build for your computer. The Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these location[...]

Troubleshooting Your Computer Recovering and Reinstalling Software 116 Reference Guide 7. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take up to 10 minutes. If you want to create the Hibernate/diagnostics[...]

Reference Guide 117 Support and Service[...]

Support and Service Getting Assistance for Your Computer 118 Reference Guide Getting Assistance for Your Computer To get help from the web HP has several Web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer: • HP Customer[...]

Support and Service Getting Assistance for Your Computer Reference Guide 119 To contact the HP Customer Care Center HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible for the telephone charges). During the free assistance period, HP will assist with questions about: • Included applications[...]

Support and Service Getting Assistance for Your Computer 120 Reference Guide North America United States: (970) 635-1000 Canada: (905)-206-4663 Mexico: Mexico City 52-58-9922, outside Mexico City 01-800-472-6684, Guadalejara 669-9500, Monterrey 378-4240 South America Argentina: 5411-4778-8380 or 0810-555-5520 Brazil: Sao Paulo (11) 3747-7799, other[...]

Support and Service Getting Assistance for Your Computer Reference Guide 121 date, and will provide you with repair processes. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location. If your computer is no longer under warranty. Contact an HP-authorized reseller or the HP Custome[...]

Support and Service Hewlett-Packard Limited Warranty Statement 122 Reference Guide Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration sh[...]

Support and Service Hewlett-Packard Limited Warranty Statement Reference Guide 123 you might also have other rights that vary from country to country, state to state, or province to province. 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WI[...]

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Reference Guide 125 Specifications and Regulatory Information[...]

Specifications and Regulatory Information Hardware Specifications 126 Reference Guide Hardware Specifications Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, see the HP Notebook Web site (www.hp.com/notebooks). Physical Attributes Size (14-inch display): 316 × 2[...]

Specifications and Regulatory Information Hardware Specifications Reference Guide 127 Audio System 16-bit Sound Blaster Pro − compatible stereo sound. Stereo sound via two built-in speakers (500 Hz to 10 kHz range). 3D-enhanced PCI bus audio with Zoomed Video support. Built-in microphone. Separate audio-off button with indicator light. Headphone-[...]

Specifications and Regulatory Information Hardware Specifications 128 Reference Guide Expandability One Type III or two Type II 16-/32-bit PC Card slots (3.3- and 5-V support). CardBus enabled. Plug-in module bay for accessory modules. Optional port replicator, mini dock, and docking system (not supported on Pavilion models). Security Features User[...]

Specifications and Regulatory Information Modem Reference Information Reference Guide 129 Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modem (Windows ME, 95 or 98) or Phone And Modem Options (Windows 2000) in Control Panel, from mo[...]

Specifications and Regulatory Information Modem Reference Information 130 Reference Guide Command Function (3Com) F0 Turn online echo on F1 Turn online echo off H0 Hang up (go on-hook) H1 Pick up (go off-hook) I0 Display the 4-digit product code I1 Display the checksum I2 Display the RAM test results I3 Display the firmware version I4 Display the c[...]

Specifications and Regulatory Information Modem Reference Information Reference Guide 131 Command Function (3Com) Z5 Reset the modem using &F2 settings and load factory default profile 2 $ Display the list of AT commands &$ Display the list of ampersand commands &A0 Disable data compression result codes &A1 Enable data compression r[...]

Specifications and Regulatory Information Modem Reference Information 132 Reference Guide Command Function (3Com) &S1 Data Set Ready (DSR) signals that the modem is ready to send data &Un Set minimum link rate (bps): 0=Variable , 1=300 , 2=1200, 3=2400, 4=4800, 5=7200, 6=9600, 7=12000, 8=14400, 9=16800, 10=19200, 11=21600, 12=24000, 13=2640[...]

Specifications and Regulatory Information Modem Reference Information Reference Guide 133 Register Function (3Com) Range Default S18 Test timer for AT command &T - when AT&T=0, the timer is disabled (seconds) 0-255 0 S19 Duration for inactivity timer; S19=0 disables the timer (minutes) 0-255 0 S21 Sets error correction break length (1/100 s[...]

Specifications and Regulatory Information Modem Reference Information 134 Reference Guide Selected Result Codes (3Com) Code Meaning 0 OK 1 CONNECT 2 RING 3 NO CARRIER 4 ERROR 5 CONNECT 1200 6 NO DIAL TONE 7 BUSY 8 NO ANSWER Modem Reference (Ambit) In the following AT command table, default settings are shown in bold. All listed AT commands except A[...]

Specifications and Regulatory Information Modem Reference Information Reference Guide 135 Command Function (Ambit) M3 Turn speaker off during dialing and receiving carrier and turn speaker on during answering N0 Turn off automode detection N1 Turn on automode detection O0 Go on-line O1 Go on-line and initiate a retrain sequence P Force pulse dialin[...]

Specifications and Regulatory Information Modem Reference Information 136 Reference Guide Command Function (Ambit) &G2 Enable 1800 Hz guard tone &J0 Set S-Register response only for compatibility &J1 Set S-Register response only for compatibility &K0 Disable DTE/DCE flow control &K3 Enable RTS/CTS DTE/DCE flow control &K4 En[...]

Specifications and Regulatory Information Modem Reference Information Reference Guide 137 Command Function (Ambit) %E0 Disable line quality monitor and auto retrain %E1 Enable line quality monitor and auto retrain %E2 Enable line quality monitor and fallback/fall forward %L Return received line signal level %Q Report the line signal quality %TTn PT[...]

Specifications and Regulatory Information Modem Reference Information 138 Reference Guide Command Function (Ambit) +H11 Enable RPI+ mode +H16 Enable Video Ready mode **0 Download to flash memory at last sensed speed **1 Download to flash memory at 38.4 kbps **2 Download to flash memory at 57.6 kbps -SDR=0 Disable distinctive ring -SDR=1 Enable dist[...]

Specifications and Regulatory Information Modem Reference Information Reference Guide 139 S-Registers (Ambit) Register Function (Ambit) Range/units Default S0 Rings to auto-answer 0-255/rings 0 S1 Ring counter 0-255/rings 0 S2 Escape character 0-255/ASCII 43 S3 Carriage return character 0-127/ASCII 13 S4 Line feed character 0-127/ASCII 10 S5 Backsp[...]

Specifications and Regulatory Information Modem Reference Information 140 Reference Guide Selected Result Codes (Ambit) Code Meaning 0 OK 1 CONNECT 2 RING 3 NO CARRIER 4 ERROR 5 CONNECT 1200 6 NO DIAL TONE 7 BUSY 8 NO ANSWER[...]

Specifications and Regulatory Information Safety Information Reference Guide 141 Safety Information Power Cords The power cord supplied with the computer’s ac adapter should match the plug and voltage requirements for your local area. Regulatory approval for the ac adapter has been obtained using the power cord for the local area. However, if you[...]

Specifications and Regulatory Information Safety Information 142 Reference Guide Ergonomics WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library (for Windows ME, click Start, Help, Your HP Notebook, Working in Co[...]

Specifications and Regulatory Information Safety Information Reference Guide 143 Laser Safety The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825[...]

Specifications and Regulatory Information Regulatory Information 144 Reference Guide Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in thes[...]

Specifications and Regulatory Information Regulatory Information Reference Guide 145 Declaration of Conformity Responsible Party: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 (415) 857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP OmniBook 6000 and [...]

Specifications and Regulatory Information Regulatory Information 146 Reference Guide This equipment has been designed to work in all of the countries of the European Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is necessary to use the equi[...]

Specifications and Regulatory Information Regulatory Information Reference Guide 147 Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. declares that the fol[...]

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Reference Guide 149 Index A ac (time-out), 82 ac adapter, 11 connecting, 20 jack, 13 accessories buying, 11 docking products, 74 plug-in modules, 53 adding RAM, 85 adjusting brightness, 28, 30 display colors, 30 screen area, 30 Agaté Tioman hot-swap installing, 52 using, 53 ALT GR key, 30 antistatic precautions, 85, 86 Applications key, 29 AT comm[...]

150 Reference Guide troubleshooting, 95 undocking, 76 docking tray, 74 dragging items, 26 drive lock, 40 drives creating Hibernate partition, 116 hard drive holder, 88, 89 hard drive lock, 40 plug-in modules, 53 replacing hard disk, 88, 90 time-out, 82 DVD drive installing, 53 playing movies, 56 troubleshooting, 93 E e-center, 57 e-mail, 61 ergonom[...]

Reference Guide 151 System Error: Unable to read drive message, 94 microphone location, 13 Microsoft Exchange, 62 Microsoft Fax, 62 mini dock, 74 Mini-PCI, 14 MiniTel, 58 modem AT commands, 60, 129 connecting, 57 connecting to Internet, 59 dial-in connection, 59 faxing, 62, 63, 64 sending e-mail, 61 settings, 60 software, 57 troubleshooting, 100 mo[...]

152 Reference Guide security hard drive lock, 40 Kensington lock, 38 PC identification, 39 VirusScan, 39 Security menu (BIOS), 81 selecting items, 26 sending faxes, 62, 63, 64 serial port connecting, 71 location, 14, 15 troubleshooting, 109 service (repair), 92 setting up, 18 shut down, 45 sleep button location, 13 using, 21 Smart CPU, 82 software,[...]