HP (Hewlett-Packard) nc6220 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP (Hewlett-Packard) nc6220. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP (Hewlett-Packard) nc6220 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP (Hewlett-Packard) nc6220 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP (Hewlett-Packard) nc6220, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones HP (Hewlett-Packard) nc6220 debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP (Hewlett-Packard) nc6220
- nombre de fabricante y año de fabricación del dispositivo HP (Hewlett-Packard) nc6220
- condiciones de uso, configuración y mantenimiento del dispositivo HP (Hewlett-Packard) nc6220
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP (Hewlett-Packard) nc6220 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP (Hewlett-Packard) nc6220 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP (Hewlett-Packard) en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP (Hewlett-Packard) nc6220, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP (Hewlett-Packard) nc6220, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP (Hewlett-Packard) nc6220. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    Main tenan ce and Ser vice Gu id e HP C ompaq nc6 2 20 and nc6 2 3 0 Notebook P C Doc ument P art Number : 3 710 3 5-002 October 200 5 This guide is a troubleshooting reference used for maintaining and servicing the computer . It provides comprehensi v e information on identifying computer features, components, and spare parts; troubleshooting comp[...]

  • Página 2

    © Copyright 2005 He wlett-Packard De v elopment Company , L.P . Microsoft and W indo ws are U.S. re gistered trademarks of Microsoft Corporation. Intel, Celeron, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned b y its proprietor an[...]

  • Página 3

    Maintenance and S ervi ce Guide iii Cont en ts 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 1.4 External Components . . . . . [...]

  • Página 4

    i v Maintenance and S ervi ce Guide Cont ent s 3.2 System Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6 Safeguarding Your Data . . . . . . . . . . . . . . . . . . . . . . 3–7 Using Altiris Local Recovery . . . . . . . . . . . . . . . . . . 3–7 Using System Restore Points . . . . . . . . . . . . . . . . . . 3–8 Reinsta[...]

  • Página 5

    Cont ent s Maintenance and S ervi ce Guide v 6 Removal and Replacement Procedures 6.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2 6.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 6–3 6.3 Preparing the Computer for Disassembly . . . . . . . . . 6–5 6.4 Hard Drive . . . . . . . . . . . . . . .[...]

  • Página 6

    v i Maintenance and S ervi ce Guide Cont ent s 7 Specifications A Connector Pin Assignments B Power Cord Set Requirements C Screw Listing D Display Component Recycling Index[...]

  • Página 7

    Maintenance and S ervi ce Guide 1–1 1 Product D esc ription The HP Compaq nc6220 and nc6230 Notebook PCs of fer adv anced modularity , Intel® Pentium® M and Celeron® M processors, and extensi v e multimedia support. HP Compaq nc6 2 20 and nc6 2 30 Notebook PCs[...]

  • Página 8

    1–2 Maintenance and Servi ce Gui de Product Description 1.1 F e a t u r e s ■ The follo wing processors are a v ailable, v arying by computer model: ❏ Intel Pentium M 770 (2.13-GHz) ❏ Intel Pentium M 760 (2.00-GHz) ❏ Intel Pentium M 750 (1.86-GHz) ❏ Intel Pentium M 740 (1.73-GHz) ❏ Intel Pentium M 730 (1.60-GHz) ❏ Intel Celeron M 1.[...]

  • Página 9

    Product Description Maintenance and S ervi ce Guide 1–3 ■ Support for one T ype I or T ype II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, v arying by computer model ■ External 65-watt A C adapter with 3-wire power cord, v arying by computer model ■ 6-cell Li-Ion battery pack ■ Stereo speakers ■ V olume up, [...]

  • Página 10

    1–4 Maintenance and Servi ce Gui de Product Description 1 .2 Reset ting t he C omp uter If the computer you are servicing has an unkno wn password, follo w these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 6.3, “Preparing the Computer for Disassembly , ” for more informat[...]

  • Página 11

    Product Description Maintenance and S ervi ce Guide 1–5 1. 3 P o w e r M a n a g e m e n t The computer comes with po wer management features that extend battery operating time and conserv e po wer . The computer supports the follo wing po wer management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotke ys for [...]

  • Página 12

    1–6 Maintenance and Servi ce Gui de Product Description 1 .4 External Com ponents The external components on the front of the computer are sho wn belo w and described in T able 1-1. F r ont Components Ta b l e 1 - 1 Front Components Item Component Function 1 Wireless light On: an integrated wireless de vice has been turned on. 2P o w e r l i g h [...]

  • Página 13

    Product Description Maintenance and S ervi ce Guide 1–7 3 Batter y light Amber : A batter y pack is charging. Green: A battery pack is close to full charge capacity . Blinking amber : A battery pack that is the only av ailab le pow er source has reached a low-battery condition. When the batter y reaches a critical low- battery condition, the batt[...]

  • Página 14

    1–8 Maintenance and Servi ce Gui de Product Description The external components on the right side of the computer are sho wn belo w and described in T able 1-2. R ight-Side C ompone nts[...]

  • Página 15

    Product Description Maintenance and S ervi ce Guide 1–9 Ta b l e 1 - 2 Right-Side Components Item Component Function 1A u d i o - o u t (headphone) jack Produces system sound when connected to optional powered stereo speak ers , headphones, headset, or tele vision audio. 2 Internal microphone Records sound. 3A u d i o - i n (microphone) jack Conn[...]

  • Página 16

    1–10 Maintenance and Serv ice Gui de Product Description The external components on the left side of the computer are sho wn belo w and described in T able 1-3. Left-Side Component s Ta b l e 1 - 3 Left-Side Components Item Component Function 1 Security cable slot Attaches an op tional security cable to the computer . Ä The pur pose of security [...]

  • Página 17

    Product Description Maintenance and S ervi ce Guide 1–11 4 V ent Enables airflo w to cool internal components. Ä T o prev ent ov erheating, do not obstruct vents . Using the computer on a soft surf ace, such as a pillow , blank et, rug, or thick clothing, ma y bloc k airflow . 5 USB por t Connects USB 1.1- and 2.0-compliant de vices to the compu[...]

  • Página 18

    1–12 Maintenance and Serv ice Gui de Product Description The external components on the rear panel of the computer are sho wn belo w and described in T able 1-4. Rea r P an e l Co mp o ne n t s[...]

  • Página 19

    Product Description Maintenance and S ervi ce Guide 1–13 T able 1-4 Rear P anel Components Item Component Function 1 Exter nal monitor por t Connects an optional ex ter nal monitor or ov erhead projector . 2 P o wer connector Connects an A C adapter or an optional automobile or aircraft adapter . 3 S-Video-out jack Is a 7-pin, dual-pur pose jack.[...]

  • Página 20

    1–14 Maintenance and Serv ice Gui de Product Description The standard ke yboard components of the computer are sho wn belo w and described in T able 1-5. Standar d Ke yboar d Com ponents[...]

  • Página 21

    Product Description Maintenance and S ervi ce Guide 1–15 T able 1-5 Standard K e yboar d Components Item Component Function 1 f1 to f12 ke ys (12) Ex ecute frequently used system functions when pressed in combination with the fn key . 2 caps lock ke y Enables caps loc k and turns on the caps lock light. 3 fn ke y Ex ecutes frequently used system [...]

  • Página 22

    1–16 Maintenance and Serv ice Gui de Product Description The computer top components are sho wn belo w and described in T able 1-6. T op Components , P art 1[...]

  • Página 23

    Product Description Maintenance and S ervi ce Guide 1–17 T able 1-6 T op Components, Part 1 Item Component Function 1 P o wer light On: The computer is on. 2 P o wer b utton When the computer is: ■ Off , press and releas e to turn on the computer . ■ In standby , press and release to exit standby . ■ In hibernation, press and release to res[...]

  • Página 24

    1–18 Maintenance and Serv ice Gui de Product Description The computer top components are continued belo w and described in T able 1-7. T op Components , P art 2[...]

  • Página 25

    Product Description Maintenance and S ervi ce Guide 1–19 T able 1-7 T op Components, Part 2 Item Component Function 1 V olume down b utton Decreases computer sound. 2 V olume up button Increases computer sound. 3 P ointing stick Mov es the pointer and selects or activ ates items on the screen. 4 Left/right pointing stick but t o ns Function like [...]

  • Página 26

    1–20 Maintenance and Serv ice Gui de Product Description The external components on the bottom of the computer are sho wn belo w and described in T able 1-8. Bott om Components[...]

  • Página 27

    Product Description Maintenance and S ervi ce Guide 1–21 Ta b l e 1 - 8 Bottom Components Item Component Function 1 Primar y batter y ba y Holds the primar y batter y pack. 2 Primar y batter y locking latch Secures the primar y batter y pack into the batter y ba y . 3 T rav el battery connector Connects an optional trav el battery . 4 Expansion m[...]

  • Página 28

    1–2 2 Maintenance and Serv ice Gui de Product Description 1. 5 D e s i g n O v e r v i e w This section presents a design ov ervie w of ke y parts and features of the computer . Refer to Chapter 4, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 6, “Remov al and Replacement Procedures, ” for disassembly steps. The[...]

  • Página 29

    Maintenance and S ervi ce Guide 2–1 2 T roubl eshooting Å W ARNING: Only author i z ed technic ians trained b y HP should r epair this equipment . All tr ouble shooting and r epair pr ocedur es ar e detailed to allo w only su bass embly-/module-lev el r epair . Because o f the comple x ity of the indiv idual boards and subas sembli es , do not a[...]

  • Página 30

    2–2 Maintenance and Servi ce Gui de T roublesh ooting 2. Select the Main , Security , Advanced , or T ools menu. 3. T o close Computer Setup and restart the computer: ❏ Select Exit > Exit Sa ving Changes , and then press enter . - or - ❏ Select Exit > Exit Discarding Changes , and then press enter . - or - ❏ Select Exit > Load Setu[...]

  • Página 31

    T rouble shooting Maintenance and S ervi ce Guide 2–3 Selectin g from the Securit y Menu Ta b l e 2 - 2 Security Menu Select T o Do This Administrator P assword Enter , chan ge, or delete an Administrator pass word. P o wer-on P assword Enter , change, or delete a power-on pass word. DriveLock P asswords Enable/disab le DriveLoc k; change a Drive[...]

  • Página 32

    2–4 Maintenance and Servi ce Gui de T roublesh ooting Selec ting from the Adv anced Menu Selectin g from the T ools Menu Ta b l e 2 - 3 Adv anced Men u Select T o Do This Language Change the Comp uter Setup language. Boot Order Enable/disab le Mult iBoot, which sets a star tup sequence that can includ e most bootab le de vices and media in the sy[...]

  • Página 33

    T rouble shooting Maintenance and S ervi ce Guide 2–5 2.2 T roubleshooting Flo wch ar ts Ta b l e 2 - 5 T roubleshooting Flo wcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial T roubleshooting” 2.2 “Flowchart 2.2—No Po wer , P ar t 1” 2.3 “Flowchart 2.3—No Po wer , P ar t 2” 2.4 “Flowchart 2.4—No Po wer , P ar[...]

  • Página 34

    2–6 Maintenance and Servi ce Gui de T roublesh ooting Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Dr ive” 2.15 “Flowchart 2.15—No Audio , P ar t 1” 2.16 “Flowchart 2.16—No Audio , P ar t 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Ke yboard” 2.19 “Flowcha[...]

  • Página 35

    T rouble shooting Maintenance and S ervi ce Guide 2–7 Flo wchar t 2. 1—Initi al T r oubl eshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device work- ing? Go to “Flowchart 2.17—Nonfunc- tioning Dev[...]

  • Página 36

    2–8 Maintenance and Servi ce Gui de T roublesh ooting Flo wchar t 2.2—No P o wer , P art 1 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking device (if applicable). Pow e r u p on batter y power? Po we r u p on AC po[...]

  • Página 37

    T rouble shooting Maintenance and S ervi ce Guide 2–9 Flo wchar t 2.3—No P o wer , P art 2 Continued from “Flowchart 2.2—No P o wer , Pa r t 1 . ” Visually check for debris in batter y socket and clean if necessary . Done N Y Po we r o n? Check battery by recharging it, moving it to another computer , or replacing it. Pow e r o n? Done Y [...]

  • Página 38

    2–10 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2.4—No P o wer , P art 3 Continued from “Flowchart 2.3—No P o wer , Pa r t 2 . ” Reseat AC adapter in computer and at pow er sou rce . Internal or external AC adapter? Done Done Done Done Po we r o n? Pow e r o n? Po we r o n? Plug directly into AC outlet. Po we r L ED on?[...]

  • Página 39

    T rouble shooting Maintenance and S ervi ce Guide 2–11 Flowc ha r t 2.5— No P o wer , Part 4 Y N Continued from “Flowchart 2.4—No P ow er , Pa r t 3 . ” Reseat loose components and boards and replace damaged items. Open computer . Loose or damaged parts? Y Close computer and retest. Pow er on ? Done N Replace the following items (if appli[...]

  • Página 40

    2–12 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2.6—No Vid eo, P ar t 1 A N Stand-alone or docking device? No video. Replace the following one at a time . T est after each replacement. 1. Cable between computer and co mputer display (if applicable) 2. Display 3. System board Internal or external display*? Adjust brightness. V[...]

  • Página 41

    T rouble shooting Maintenance and S ervi ce Guide 2–13 Flo wchar t 2.7—No Vid eo, P ar t 2 Y N Continued from “Flowchart 2.6—No Video , Pa r t 1 . ” Done Adjust external monitor display . Video OK? Adjust display brightness. Video OK? Video OK? Done Done Check that computer is properly seated in docking device, for bent pins on cable, and[...]

  • Página 42

    2–14 Maintenance and Serv ice Gui de T roublesh ooting F l o wch a rt 2 . 8 — No nfu ncti o n i n g D ock ing D e v i c e (if applic able) Y N Reseat power cord in docking device and power outlet. N Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into dock- ing device. Docking device [...]

  • Página 43

    T rouble shooting Maintenance and S ervi ce Guide 2–15 Flo wchar t 2.9—No O peratin g S y stem (OS) Loading No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat power cord in docking device and power outlet. No OS loading.* *NOTE: Before beginning troubleshooting, always check cable connection[...]

  • Página 44

    2–16 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 0—No OS Loa ding , H ard Driv e, Pa r t 1 Go to “Flowchart 2.17—Nonfunction- ing Device . ” Y Done N OS not loading from hard drive. Nonsystem disk message? Go to “Flowchart 2.11—No OS Load- ing, Hard Drive, Pa r t 2 . ” Reseat external hard drive. OS loading? D[...]

  • Página 45

    T rouble shooting Maintenance and S ervi ce Guide 2–17 Flowc h ar t 2. 1 1— No OS L oa di ng , H ard D rive, Pa r t 2 Load OS using Oper- ating System disc (if applicable). Continued from “Flowchart 2.10—No OS Loading, Hard Drive, P ar t 1. ” Reseat hard drive. Done Disc or diskette in drive? 1. Replace hard drive. 2. Replace system board[...]

  • Página 46

    2–18 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 2—No OS Loa ding , Hard Driv e, Pa r t 3 Y System files on hard drive? Continued from “Flowchart 2.11—No OS Load- ing, Hard Drive, Pa r t 2 . ” Clean virus. Done N Install OS and reboot. Virus on hard drive? OS loading from hard drive? Y N Y N Y N Diagnostics on disc [...]

  • Página 47

    T rouble shooting Maintenance and S ervi ce Guide 2–19 Flo wchar t 2. 1 3—No OS Loa ding , Disk ette Driv e Done Y N Reseat diskette drive. OS not loading from diskette drive. Done Y Y Y Y Y Y Y N N N N N N N OS loading? Nonsystem disk message? Bootable diskette in drive? Install bootable diskette and reboot computer . Check diskette for system[...]

  • Página 48

    2–20 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 4—No OS Loa ding , O ptical Drive Y Done N Bootable disc in drive? Disc in drive? No OS loading from CD-ROM or DVD-ROM drive. Install bootable disc and reboot computer . Go to “Flowchart 2.17—Nonfunction- ing Device . ” Go to “Flowchart 2.17—Nonfunctioning Device [...]

  • Página 49

    T rouble shooting Maintenance and S ervi ce Guide 2–21 Flo wch art 2. 1 5—N o Audio, Part 1 No audio. N Computer in docking device (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to “Flowchart 2.16—No Audio , Pa r t 2 . ” Go to “Flowchar t 2.17—Nonfunctioning De vice. ” Y [...]

  • Página 50

    2–2 2 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 6—No Au dio, P ar t 2 YN Continued from “Flowchart 2.15—No Audio , Pa r t 1 . ” Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker . Load drivers and set configuration in OS. Audio? Don[...]

  • Página 51

    T rouble shooting Maintenance and S ervi ce Guide 2–2 3 Flo wchar t 2. 1 7—Nonfun c tioning Dev ice Done Any physical device detected? Y N Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Reseat device. Clear CMOS. Done Fix o r replace broken item. Nonfunctioning device. Re[...]

  • Página 52

    2–2 4 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2. 1 8—Nonfun c tioning K e yboard Y N Keyboard operating properly Keyboard not operating prop- erly . External device works? Replace system board. Replace system board. Connect computer to good external key- board. Reseat internal key- board connector (if applicable). Replace [...]

  • Página 53

    T rouble shooting Maintenance and Se rvi ce Guide 2 –2 5 Flo wchar t 2. 1 9—N onfunc tioning P ointing De vice Y N Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect computer to good external pointing device. Reseat internal pointing device connector (if applicable). Replace inter[...]

  • Página 54

    2–2 6 Maintenance and Serv ice Gui de T roublesh ooting Flo wchar t 2.20—No N et w or k/Modem Conne ction Y Disconnect all power from the computer and open. No network or modem connec- tion. N Done Digital line? Network or modem jack active? Replace jack or have jack acti- vated. Connect to nondigital line. NIC/modem configured in OS? Reload dr[...]

  • Página 55

    Maintenance and S ervi ce Guide 3–1 3 Soft w are Upd a te and Rec o v e r y 3. 1 So f t ware U p d a tes T o stay current with the newest technology and maintain optimal performance, install the latest versions of HP softw are on your computer as they become a v ailable. T o update HP software: 1. Identify your computer model, product category , [...]

  • Página 56

    3–2 Maintenance and Servi ce Gui de Softw ar e Update and R eco v ery Accessing Com pu ter Infor ma tion Before you access the updates for your computer , collect the follo wing information: ■ The product cate gory is Notebook. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on t[...]

  • Página 57

    Softwar e Update and R ecov ery Maintenance and Se rvi ce Guide 3–3 Obtainin g th e Suppor t Sof t war e CD The Support Softwar e CD pro vides HP software updates and installation instructions. The CD includes de vice dri vers, R OM updates, and utilities. T o purchase the current Support Softwar e CD or a subscription that provides both the curr[...]

  • Página 58

    3–4 Maintenance and Servi ce Gui de Softw ar e Update and R eco v ery T o download a R OM update: 1. Access the page on the HP W eb site that provides software for your computer: ❏ Select Start > Help and Support , and then click a software update link. – or – ❏ V isit the HP W eb site at http://www.hp.com/support . 2. Follo w the inst[...]

  • Página 59

    Softwar e Update and R ecov ery Maintenance and Se rvi ce Guide 3–5 R O M installation procedures v ary . Follow an y instructions that are displayed on the screen after the do wnload is complete. If no instructions are displayed: 1. Open W indo ws Explorer b y selecting Start > All Programs > Accessories > W indo ws Explor er . 2. In th[...]

  • Página 60

    3–6 Maintenance and Servi ce Gui de Softw ar e Update and R eco v ery 2. Follo w the instructions on the screen to f ind the software you want to update. 3. At the do wnload area, select the software you want and follo w the do wnload instructions on the W eb page. ✎ Make a note of the path to the location on your hard drive to which the ROM pa[...]

  • Página 61

    Softwar e Update and R ecov ery Maintenance and Se rvi ce Guide 3–7 Safeguarding Y our D ata Software or de vices added to the computer can cause your system to become unstable. T o safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the My Documents folder . Using Altiris Local Reco [...]

  • Página 62

    3–8 Maintenance and Servi ce Gui de Softw ar e Update and R eco v ery Us ing S y st em R e sto r e P oi nts System Restore is a W indo ws operating system feature that allo ws you to re verse undesirable changes to your computer b y restoring the computer to an earlier state, called a r estor e point . A restore point is a “snapshot” of your [...]

  • Página 63

    Softwar e Update and R ecov ery Maintenance and Se rvi ce Guide 3–9 Rest orin g to a Res to re P oint T o restore the computer to a previous date and time when it w as functioning optimally: 1. Select Start > Help and Support . 2. Click System Restore . The System Restore windo w opens. 3. Click Restore my computer to an earlier time , and the[...]

  • Página 64

    3–10 Maintenance and Serv ice Gui de Softw ar e Update and R eco v ery Reinstalling App lications from t he Hard Driv e T o reinstall a preloaded application or utility from your hard dri ve: 1. Select Start > All Programs > Softwar e Setup , and then follo w the instructions on the screen. 2. When you are prompted to select the software yo[...]

  • Página 65

    Softwar e Update and R ecov ery Maintenance and S ervi ce Guide 3–11 1. Connect the computer to external po wer through the A C adapter and turn on the computer . 2. Immediately insert the Operating System disc into the computer . 3. Press and hold the po wer button for at least 5 seconds to turn of f the computer . 4. Press the po wer button ag [...]

  • Página 66

    3–12 Maintenance and Serv ice Gui de Softw ar e Update and R eco v ery Reinstalling t he O peratin g S y s tem Ä CAUT ION: T o protec t y our pers onal data and the so ftwar e installed on the computer , back up y our data bef or e r eins talling the oper ating sy stem. See the W indo w s online Help utility to learn mor e about backing u p y ou[...]

  • Página 67

    Softwar e Update and R ecov ery Maintenance and S ervi ce Guide 3–13 4. Press the po wer button ag ain to turn on the computer . 5. When prompted, press any k ey to start from the disc. After a fe w minutes, you may need to select your language, and then the Setup W izard opens. 6. Press enter to continue. A licensing agreement page is displayed.[...]

  • Página 68

    3–14 Maintenance and Serv ice Gui de Softw ar e Update and R eco v ery Reinstalling De vice Dri v er s and Ot h er Soft war e After the operating system installation process is complete, you must reinstall dri vers. T o reinstall driv ers, use the Recovery disc included with the computer: 1. While running W indo ws, insert the Recovery disc into [...]

  • Página 69

    Maintenance and Se rvi ce Guide 4–1 4 I llustra ted P ar ts C atal og This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers. 4. 1 Seri al Number Loca tion When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer . Ser ial Numbe r[...]

  • Página 70

    4–2 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog 4.2 Comp uter M ajor Com ponen ts Com pu ter Major Components[...]

  • Página 71

    Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–3 Ta b l e 4 - 1 Spare P arts: Computer Major Components Item Description Spare P art Number 1 Display assemb lies (include wireless antenna transceiv ers and cables) 14.1-inch, SXGA, TFT 14.1-inch, XGA, TFT 379793-001 379792-001 2 Switch co ver 379794-001 3 TPM security module 379807[...]

  • Página 72

    4–4 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

  • Página 73

    Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–5 Ta b l e 4 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 6 Fan 378233-001 7 Heat sink (includes thermal paste) 379799-001 8 Processor s (include thermal paste) Intel P entium M 770 (2.13-GHz) Intel P entium M 760 (2.00-GHz) Intel P entiu[...]

  • Página 74

    4–6 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

  • Página 75

    Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–7 Ta b l e 4 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 13 Mini PCI communications modules 802.11b/g combination WLAN module, f or use inter nationally 802.11b/g combination WLAN module, f or use Jap a n 802.11b/g combination WLAN modul[...]

  • Página 76

    4–8 Maintenance and Servi ce Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

  • Página 77

    Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–9 Ta b l e 4 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number Miscellaneous Plastics Kit 379812-001 14a 14b 14c 14d 14e Includes: PC Card slot space sav er Speaker R TC battery Memor y module compar tment cov er (includes 1 captive scre w) Ha[...]

  • Página 78

    4–10 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog Com pu ter Major Components[...]

  • Página 79

    Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–11 Ta b l e 4 - 1 Spare P arts: Computer Major Components (Continued) Item Description Spare P art Number 19 Bluetooth wireless module (includes Bluetooth module cable) 367871-001 20 A udio boards (include audio board cab les) F or use with system boar ds with discrete video memor y F[...]

  • Página 80

    4–12 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 4.3 Miscell aneous Plas tic s Kit[...]

  • Página 81

    Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–13 T able 4-2 Miscellaneous Plastics Kit Spare P art Information Item Description Spare P art Number Miscellaneous Plastics Kit , includes: 379812-001 1 PC Card slot space sav er 2 Speakers 3 R TC batter y 4 Hard drive co ver (includes 2 captiv e scre ws) 5 Memor y module compar tment[...]

  • Página 82

    4–14 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 4.4 Miscell aneous C a ble Kit[...]

  • Página 83

    Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–15 Ta b l e 4 - 3 Miscellaneous Cable Kit Spare P art Information Item Description Spare P art Number Miscellaneous Cable Kit , includes: 389013-001 1 LED board cable 2 Bluetooth module cable 3 RJ-11 connector module with cable 4 Audio board cab les (two , one for us e on models with [...]

  • Página 84

    4–16 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 4.5 Mas s Storage D e vices Ta b l e 4 - 4 Mass Storage Devices Spare P art Information Item Description Spare P art Number 1 Hard drives (include frame and connector) 7200-rpm 60-GB 380950-001 5400-r pm 80-GB 60-GB 40-GB 379810-001 379809-001 379808-001 2 Optical drives (include b[...]

  • Página 85

    Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–17 4.6 Miscell aneous (N ot I llustra ted) Ta b l e 4 - 5 Miscellaneous (Not Illustrated) Spare P art Information Description Spare P art Number Adjustable Notebook Stand 372420-001 HP Adv anced Docking Stand 374804-001 HP Docking Stand 374803-001 Docking Stand Miscella neous Plastics[...]

  • Página 86

    4–18 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog P ower supplies 65 watt A C adapter 65 watt, slim profile A C adapter 239704-001 381090-001 Pow e r c o rd s Fo r u s e i n : A ustralia and Ne w Zealand 246959-011 Belgium, Europe, Finland, F rance, Germany , Greece, the Netherlands, Norwa y , P or tugal, Spain, and Sweden 246959-[...]

  • Página 87

    Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–19 Screw Kit (includes the f ollo wing screws; ref er to Appendix C , “Screw Listing, ” for more inf ormation on specifications and usage 379813-001 ■ He x sock et HM5.0×11.0 screw loc k ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2[...]

  • Página 88

    4–20 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 4.7 Sequen tial P art Number Lis ting Ta b l e 4 - 6 Sequential P art Number Listing Spare P art Number Description 239704-001 65-watt A C adapter 246959-001 P ower cord f or use in Can ada, F rench Canada, Latin America, T aiwan, Thailand, and the United States 246959-011 P ower c[...]

  • Página 89

    Illustr ated P ar ts Catalog Maintenance and S ervi ce Guide 4–21 325815-002 Nylon top load carr ying case 359118-001 USB 1.1 diskette driv e 367456-001 8-cell, trav el batter y pack 367457-001 6-cell, 4.8-AHr battery pack 367871-001 Bluetooth wireless module (includes Bluetooth board cable) 372420-001 Adjustable Notebook Stand 372772-001 6-cell,[...]

  • Página 90

    4–2 2 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 373314-001 8X Max D VD-ROM drive MultiBa y II device 373315-001 D VD/CD-RW Combo Driv e MultiBa y II de vice 373900-001 802.11a/b/g combinatio n WLAN module, f or use in MO W 373900-021 802.11a/b/g combination WLAN module, f or use in Europe , Middle East, and Africa 373900-291 80[...]

  • Página 91

    Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–2 3 378188-081 K e yboard f or use in Denmark 378188-091 K e yboard f or use in Norwa y 378188-101 K e yboard f or use in Sweden 378188-111 K e yboard f or use in Switzerland 378188-121 K e yboard f or use in F rench Canada 378188-131 K e yboard f o r use in P or tugal 378188-141 K e [...]

  • Página 92

    4–2 4 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 378188-A41 K e yboard f o r use in Belgium 378188-AB1 K e yboard f or use in T aiwan 378188-AD1 K e yboard f or use in K orea 378188-BA1 K e yboard f o r use in Slov enia 378188-BB1 K e yboard f or use in Israel 378188-DD1 K e yboard f o r use in Iceland 378227-001 Serial connecto[...]

  • Página 93

    Illustr ated P ar ts Catalog Maintenance and Se rvi ce Guide 4–2 5 379797-001 Base enclosure 379798-001 T ouchPad (includes T ouchP ad cab le) 379799-001 Heat sink (i ncludes thermal paste) 379801-001 Intel Celeron M 730 (1.5-GHz) processor (includes thermal paste) 379802-001 Intel P entium M 730 (1 .60-GHz) processor (includes thermal paste) 379[...]

  • Página 94

    4–2 6 Maintenance and Serv ice Gui de Illustr ated P ar ts Catalog 379811-001 A udio f or use with syste m boards with UMA video memory board (includes audio board cable) 379812-001 Miscella neous Plastics Kit 379813-001 Screw Kit 380045-001 Docking Stand Mi scellaneous Plastics Kit 380774-001 Modem board 380950-001 7200-rpm 60-GB hard dr ive (in[...]

  • Página 95

    Maintenance and Se rvi ce Guide 5–1 5 Remo v al and Repl acem ent Preliminaries This chapter provides essential information for proper and safe remov a l and replacement service. 5 . 1 T oo ls Required Y ou will need the following tools to complete the remo v al and replacement procedures: ■ Magnetic scre wdri ver ■ Phillips P0 scre wdri ver [...]

  • Página 96

    5–2 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr eliminar ies 5 .2 Ser vice Consid erations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remov e each subassembly from the computer , place the subassembly (and all accompanying scre ws)[...]

  • Página 97

    Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 5–3 5 .3 Pre v ent ing Damage t o Re mo v able Dri v es Remov a ble dri ves are fragile components that must be handled with care. T o prev ent damage to the computer , damage to a remov able dri ve, or loss of information, observe the follo wing precautions: ■ Before re[...]

  • Página 98

    5–4 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr eliminar ies 5 .4 Pre v enting Elec trosta tic D ama ge Many electronic components are sensiti v e to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity . Networks built into man y integrated circuits provide some protection, b ut in m[...]

  • Página 99

    Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 5–5 5 .5 P a c k a gin g and T rans por ting Precautions Use the follo wing grounding precautions when packaging and transporting equipment: ■ T o av oid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrosta[...]

  • Página 100

    5–6 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr eliminar ies 5 .6 W orksta tion Precautions Use the follo wing grounding precautions at workstations: ■ Cov er the workstation with appro ved static-shielding material (refer to T able 4-2, “Static-Shielding Materials” ). ■ Use a wrist strap connected to a properly grounded [...]

  • Página 101

    Remo val and Replaceme nt Pr eliminar ie s Maintenance and Se rvi ce Guide 5–7 5 .7 G rounding Eq uipm ent and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±[...]

  • Página 102

    5–8 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr eliminar ies T able 5-1 shows ho w humidity af fects the electrostatic v oltage le vels generated b y dif ferent acti vities. T able 5-2 lists the shielding protection provided by antistatic bags and floor mats. Ta b l e 5 - 1 T ypical Electrostatic V oltage Levels Relative Humidity[...]

  • Página 103

    Maintenance and Se rvi ce Guide 6–1 6 Remo v al and Repl acem ent Procedur es This chapter provides remo v al and replacement procedures. There are 56 scre ws and scre w locks, in 12 dif ferent sizes, that may need to be remov ed, replaced, or loosened when servicing the computer . Make special note of each scre w and scre w lock size and locatio[...]

  • Página 104

    6–2 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr ocedur es 6. 1 Serial N umber Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer . Ser ial Numbe r Locati on[...]

  • Página 105

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–3 6. 2 Di sassembl y Sequence Chart Use the chart belo w to determine the section number to be referenced when removing computer components. Disassembl y Sequence Chart Section Description # of Screws Remo ved 5.3 Preparing the Computer for Disassembly Batter y pack 0 5.4 [...]

  • Página 106

    6–4 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr ocedur es Section Description # of Screws Remo ved 5.15 Processor 0 5.16 Modem Board 2 5.17 Internal Memor y Module 0 5.18 T ouchPad 0 5.19 Mini PCI Communications Module 0 Å T o prev ent an unresponsiv e system and the displa y of a warning message, install only a Mini PCI de vice[...]

  • Página 107

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–5 6. 3 Preparing t h e Com pu ter for Disasse mbl y Before you begin an y remov al or installation procedures: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in hibernation, turn the computer on, and then shut it do wn through the operating [...]

  • Página 108

    6–6 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr ocedur es 4. Remov e the battery pack b y follo wing these steps: a. T urn the computer upside down with the rear panel to ward you. b . Slide and hold the battery pack lock latch 1 to the right. c. Slide the battery pack release latch 2 to the right. (The battery pack disengages fr[...]

  • Página 109

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–7 6.4 Hard Driv e 1. Prepare the computer for disassembly (refer to Section 6.3 ). 2. Position the computer with the right side to ward you. Hard Drive Spare P ar t Number Information 7200-rpm 60-GB 380950-001 5400-r pm 80-GB 60-GB 40-GB 379810-001 379809-001 379808-001[...]

  • Página 110

    6–8 Maintenance and Servi ce Gui de Remo val and Replacemen t Pr ocedur es 3. Loosen the two PM1.5×4.0 scre ws 1 that secure the hard dri ve co v er to the computer . 4. Lift the right side of the hard dri ve co v er 2 and swing it to the left. 5. Remov e the hard dri v e cov er . ✎ The hard dri ve co ver is included in the Miscellaneous Plast[...]

  • Página 111

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–9 a. Loosen the PM2.5×13.0 spring-loaded hard dri ve retention scre w 1 . b . Grasp the mylar tab on the right side of the hard drive and slide the hard dri ve 2 to the left to disconnect it from the system board. c. Remov e the hard dri v e 3 from the hard driv e bay . R[...]

  • Página 112

    6–10 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es d. Remov e the four PM2.5×4.0 scre ws 1 and the two PM1.5×4.0 scre ws 2 that secure the hard dri ve frame to the hard dri ve. e. Lift the frame 3 straight up to remov e if from the hard dri ve. f. Remov e the hard dri v e connector 4 from the hard dri ve. Re mo v ing th[...]

  • Página 113

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–11 6.5 Co m p u t er Feet The computer feet are adhesi ve-back ed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 379812-001. Replac ing the Notebook Fee t[...]

  • Página 114

    6–12 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.6 Bluetooth B oard 1. Prepare the computer for disassembly (refer to Section 6.3 ). 2. Position the computer with the front panel to ward you. 3. Slide the Bluetooth board 1 out of the clip in the hard dri ve compartment. 4. Disconnect the Bluetooth board cable 2 from t[...]

  • Página 115

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–13 6.7 M ul ti B ay I I D evice 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Position the computer with the right side to ward you. 3. If it is installed, remov e the PM2.0×5.0 security scre w 1 that secures the MultiBay II de vice to the computer . 4. Gent[...]

  • Página 116

    6–14 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.8 Exter nal Memor y Module 1. Prepare the computer for disassembly (refer to Section 6.3 ). 2. Position the computer with the front panel to ward you. 3. Loosen the PM1.5×4.0 scre w 1 that secures the memory module compartment cov er to the computer . 4. Lift the right[...]

  • Página 117

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–15 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises a way from the computer .) 7. Slide the memory module 2 aw ay from the socket at an angle. 8. Remov e the memor[...]

  • Página 118

    6–16 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.9 K e yb oa rd 1. Prepare the computer for disassembly ( Section 6.3 ). 2. T urn the computer upside down with the front panel to ward you. Ke yboar d Spare P art Number Information Belgium Brazil Czech Repub lic Denmark F r ance F rench Canada Germany Greece Hungary Ic[...]

  • Página 119

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–17 3. Remov e the three T8M2.0×8.0 scre ws that secure the ke yboard to the computer . Re mo v ing the K ey boar d Sc r e w s[...]

  • Página 120

    6–18 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 4. T urn the computer display-side up with the front panel to ward you. 5. Open the computer as far as possible. 6. Slide the four ke yboard retention tabs 1 forward. The tabs are located between the esc and f1 ke ys, between the f4 and f5 ke ys, between the f8 and f9 key[...]

  • Página 121

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–19 8. Release the zero insertion force (ZIF) connector 1 to which the ke yboard cable is connected and disconnect the ke yboard cable 2 from the system board. 9. Release the ZIF connector 3 to which the pointing stick cable is connected and disconnect the pointing stick ca[...]

  • Página 122

    6–20 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 0 S wit c h C o v er 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Lift up the left and right hinge cov er sections 1 of the switch cov er to detach the cov er from the computer . 4. Swing the rear edge of the h[...]

  • Página 123

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–21 5. Disconnect the LED board cable from the system board. Disconnecting the LED Boar d Cable 6. Remov e the switch co ver . Re verse the abo v e procedure to install the switch cov er .[...]

  • Página 124

    6–2 2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 1 LED B oard 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Remov e the ke yboard ( Section 6.9 ). 3. Remov e the switch co ver ( Section 6.10 ). 4. T urn the switch cover upside do wn. 5. Remov e f i ve PM2.0×3.0 scre ws 1 that secure the LED board to[...]

  • Página 125

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–2 3 6. 1 2 TP M Securit y Module 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Remov e the ke yboard ( Section 6.9 ). 3. Remov e the switch co ver ( Section 6.10 ). 4. Remov e the PM1.5×3.0 scre w 1 that secures the TPM security module to the computer . 5. L[...]

  • Página 126

    6–2 4 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 3 Fan 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two PM2.0×7.0 scre ws 2 that secure the fan to the computer . 5. Remov e the fan 3 . Re mo v [...]

  • Página 127

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–2 5 6. 1 4 Hea t Sink 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Remov e the fan ( Section 6.13 ). 4. Loosen the four PM2.0×8.0 shoulder scre ws that secure the heat sink to the computer . Loo sening the Heat Sink[...]

  • Página 128

    6–2 6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 5. Lift the right side of the heat sink 1 to disengage it from the processor . 6. Slide the heat sink 2 up and to the right to remov e it. ✎ Due to the adhesi ve quality of the thermal paste located between the heat sink and processor , it may be necessary to mov e the[...]

  • Página 129

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–2 7 ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is remov ed. Thermal paste is included with all heat sink and processor spare part kits. Replac ing the Thermal P aste Re verse the abo v e p[...]

  • Página 130

    6–2 8 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 5 P roc ess or 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Remov e the fan ( Section 6.13 ). 4. Remov e the heat sink ( Section 6.14 ). Processor Spare P ar t Number Information Processors (include thermal pa[...]

  • Página 131

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–29 5. Use a flat-blade scre wdri ver to turn the processor locking scre w 1 one-quarter turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remov e it. ✎ The gold triangle 3 on the processor should be aligned in the rear right corner whe[...]

  • Página 132

    6–30 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6. 1 6 Mod e m B o ar d 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). 3. Remov e the two PM2.0×3.0 scre ws 1 that secure the modem board to the computer . 4. Lift the left side of the modem board 2 to disconnect it fro[...]

  • Página 133

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–31 6. 1 7 Internal Mem or y Module 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Release the ke yboard ( Section 6.9 ). Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 373121-001 373120-001 373119-001[...]

  • Página 134

    6–3 2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises a way from the computer .) 4. Slide the memory module 2 aw ay from the socket at an angle. 5. Remov e the memory[...]

  • Página 135

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–33 6. 1 8 T o uc hP ad 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Remov e the ke yboard ( Section 6.9 ). 3. Press do wn on the section of the top cov er 1 to the left of the metal tab next to the T ouchPad . 4. Lift up on the metal tab 2 on the T ouchPad u[...]

  • Página 136

    6–34 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 5. Swing the T ouchPad 1 up and to the left until it rests on the palm rest. 6. Disconnect the T ouchPad cable 2 from the system board. Re mo v ing the T ouchP ad 7. Remov e the T ouchPad. Re verse the abo v e procedure to install the T ouchPad.[...]

  • Página 137

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–35 6. 1 9 M i ni PC I C om m un i c a t io n s Module 1. Prepare the computer for disassembly ( Section 6.3 ). 2. Remov e the ke yboard ( Section 6.9 ). 3. Remov e the T ouchPad ( Section 6.18 ). Mini PCI Communications Module Spare P art Number Information 802.11b/g combi[...]

  • Página 138

    6–3 6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications module before disconnecting the cables. 5. Spread the two retaining tabs 2[...]

  • Página 139

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–3 7 6 .2 0 Displa y Assemb l y 1. Prepare the computer for disassembly ( Section 6.3 ) and remov e the follo wing components: a. K eyboard ( Section 6.9 ) b . Switch cov er ( Section 6.10 ) c. T ouchPad ( Section 6.18 ) Display Assemb ly Spare P art Number Information 14.1[...]

  • Página 140

    6–38 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 2. Disconnect the wireless antenna cables 1 from the Mini PCI communications module. 3. Remov e the wireless antenna cables from the Mini PCI compartment and the top cov er clips 2 and 3 . 4. Disconnect the display cable 4 from the system board. 5. Remov e the two PM2.0×[...]

  • Página 141

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–3 9 6. Position the computer with the rear panel to ward you. 7. Remov e the four T8M2.0×8.0 scre ws 1 that secure the display assembly to the computer . 8. Lift the display assembly straight up and remov e it 2 . Re mo v ing the Displa y Ass embl y Re verse the abo v e p[...]

  • Página 142

    6–40 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.2 1 T o p C ov er 1. Prepare the computer for disassembly ( Section 6.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 6.4 ) b . K eyboard ( Section 6.9 ) c. Switch cov er ( Section 6.10 ) d. T ouchPad ( Section 6.18 ) e. Display assembly ( Section 6.[...]

  • Página 143

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–41 2. T urn the computer upside down with the front panel to ward you. 3. Remov e the follo wing: 1 T wo rubber screw co v ers ✎ The rubber scre w cov ers are included in the Miscellaneous Plastics Kit, spare part number 379812-001. 2 T en T8M2.0×8.0 screws 3 T wo PM2.0[...]

  • Página 144

    6–4 2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 4. T urn the computer right-side up with the front panel to ward you. 5. Disconnect the Bluetooth board cable 1 from the system board. 6. Remov e the two PM2.0×4.0 scre ws 2 that secure the top cov er to the computer . Re mo v ing the T op Co v er Sc r ews , P ar t 2[...]

  • Página 145

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–43 7. Lift the rear edge of the top cov er 1 until it disengages from the left and right sides of the base enclosure. 8. Lift the top cov er 2 straight up and remov e it. Re leasing the T op Co v er Re verse the abo v e procedure to install the top cov er .[...]

  • Página 146

    6–44 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.2 2 Seri al Conn ec tor Module 1. Prepare the computer for disassembly ( Section 6.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 6.4 ) b . K eyboard ( Section 6.9 ) c. Switch cov er ( Section 6.10 ) d. T ouchPad ( Section 6.18 ) e. Display assembly[...]

  • Página 147

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–45 2. Position the computer with the right side to ward you. 3. Disconnect the serial connector module cable 1 from the system board. 4. Remov e the two HM5.0×11.0 scre w locks 2 that secure the serial connector module to the base enclosure. 5. Remov e the serial connecto[...]

  • Página 148

    6–46 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.23 Au d io B o ard 1. Prepare the computer for disassembly ( Section 6.3 ) and remov e the follo wing components: a. Hard dri ve ( Section 6.4 ) b . K eyboard ( Section 6.9 ) c. Switch cov er ( Section 6.10 ) d. T ouchPad ( Section 6.18 ) e. Display assembly ( Section 6[...]

  • Página 149

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–4 7 2. Disconnect the audio board cable from the system board. Disconnec ting the Audi o Boar d Ca ble[...]

  • Página 150

    6–48 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 3. Flex the right side of the base enclosure 1 outward until the USB connectors 2 and audio connectors 3 are clear of the openings in the base enclosure. Re leasing the A udio Boar d[...]

  • Página 151

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–4 9 4. Lift the right side of the audio board 1 , and then lift the board 2 out of the base enclosure. Re mo v ing the Audi o Boar d Re verse the abo v e procedure to install the audio board.[...]

  • Página 152

    6–50 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 6.24 Sy s tem B oa rd ✎ When replacing the system board, ensure that the follo wing components are remov ed from the defecti v e system board and installed on the replacement system board: ■ Memory modules ( Section 6.8 and Section 6.17 ) ■ TPM security module ( Sec[...]

  • Página 153

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and S ervi ce Guide 6–51 2. Disconnect the speaker cable from the system board 1 . 3. Remov e the speaker 2 . ✎ The speaker is included in the Miscellaneous Plastics Kit, spare part number 379812-001. Re mo v ing the Speak er[...]

  • Página 154

    6–5 2 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 4. Position the computer with the left side to ward you. 5. Disconnect the RJ-11 cable 1 from the system board. 6. Remov e the RJ-11 connector 2 from the clip in the base enclosure. ✎ The RJ-11 connector and cable is included in the Miscellaneous Cables Kit, spare part[...]

  • Página 155

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–5 3 7. Disconnect the R TC battery cable 1 from the system board. 8. Remov e the R TC battery 2 from the clip in the top cov er . ✎ The R TC battery is included in the Miscellaneous Plastics Kit, spare part number 379812-001. Re mo v ing the R T C Battery 9. Position the[...]

  • Página 156

    6–54 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 10. Remov e the two HM5.0×11.0 scre w locks on each side of the external monitor connector . Re mo v ing the S y s tem Boar d Sc r e w Locks[...]

  • Página 157

    Re mo val and R eplaceme nt Pr ocedur es Maintenance and Se rvi ce Guide 6–5 5 11. Position the computer with the front to ward you. 12. Disconnect the follo wing cables from the system board: 1 Audio board cables 2 Serial connector cable 3 R TC battery cable 13. Remov e the four T8M2.0×8.0 scre ws 4 that secure the system board to the base encl[...]

  • Página 158

    6–5 6 Maintenance and Serv ice Gui de Remo val and Replacemen t Pr ocedur es 14. Lift the front edge of the system board 1 until the right/rear corner is clear of the MultiBay II de vice shield 2 . 15. Slide the system board 3 forward and remo ve it. Re mo v ing the S y s tem Boar d Sc r e ws and Sc r e w L ocks Re verse the abo v e procedures to[...]

  • Página 159

    Maintenance and Se rvi ce Guide 7–1 7 Spec ifica tions This chapter provides physical and performance specif ications. Ta b l e 7 - 1 Computer Dimensions Metric U .S. Height (varies from front rear) Width Depth 2.65 to 3.35 cm 31.5 cm 25.7 cm 1.04 to 1.32 in 12.40 in 10.12 in W eight Notebook with 14.1-inch displa y , MultiBa y II de vice, and 6-[...]

  • Página 160

    7–2 Maintenance and Servi ce Gui de Spe cificat ion s Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Shock Operating Nonoperat[...]

  • Página 161

    Spe cificat ion s Maintenance and Se rvi ce Guide 7–3 Ta b l e 7 - 2 14.1-inch, SXGA, TFT Displa y Dimensions Height Width Diagonal 28.5 cm 21.3 cm 35.8 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical7 Pixel resolution Pitch Fo r m a t Configuration 0.197 × 0.197 mm 1680 × 1050 RGB [...]

  • Página 162

    7–4 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 7 - 3 14.1-inch, XGA, TFT Displa y Dimensions Height Width Diagonal 28.5 cm 21.3 cm 35.8 cm 11.2 in 8.4 in 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch Fo r m a t Configuration 0.279 × 0.279 mm 1024 × 768 RGB ver[...]

  • Página 163

    Spe cificat ion s Maintenance and Se rvi ce Guide 7–5 Ta b l e 7 - 4 Hard Drives 80-GB* 60-GB* 60-GB* 40-GB* Dimensions Height Width We i g h t 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g Interface type ATA - 5 ATA - 5 ATA - 5 ATA - 5 T ransfer rate Synchronous (maximum) Security 100 MB/sec A T A security 100 MB/sec A[...]

  • Página 164

    7–6 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 7 - 5 Primary 6-cell, Li-Ion Battery Pac k Dimensions Height Width Depth We i g h t 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energ y V oltage Amp-hour capacity W att-hour capacity 11.1 V 4.4 Ah 48 Wh T emperature Operating Nonoperating 5°C to 45°C 0°C to 60?[...]

  • Página 165

    Spe cificat ion s Maintenance and Se rvi ce Guide 7–7 Ta b l e 7 - 6 8X D VD-R OM Drive Applicable disk DV D - R O M ( DV D - 5 , DV D - 9 , DV D - 1 0 , DV D - 1 8 ) CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R CD-R W Photo CD (single and multisession) CD-Bridge Center hole d[...]

  • Página 166

    7–8 Maintenance and Servi ce Gui de Spe cificat ion s Ta b l e 7 - 7 D VD+R W/R and CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multi ses [...]

  • Página 167

    Spe cificat ion s Maintenance and Se rvi ce Guide 7–9 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword D[...]

  • Página 168

    7–10 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 7 - 8 24X D VD/CD-R W Combo Drive Applicable disk Read: D VD-R, D VD-RW , D VD-ROM (D VD-5, D VD-9, D VD-10, DV D - 1 8 ) , CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F orm 1 and 2) CD-I ready (Mode 2, F orm 1 and 2) CD-R, CD-R W Photo CD (single and multi ses sio n[...]

  • Página 169

    Spe cificat ion s Maintenance and S ervi ce Guide 7–11 Disk thickness 1.2 mm (0.047 in) T rack pitch 0.74 µm Access time CD media D VD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms A udio output level Line-out, 0.7 V r ms Cache buff er 2 MB Data transfer rate CD-R (24X) CD-R W (10X) CD-ROM (24X) DV D ( 8 X ) Multiword [...]

  • Página 170

    7–12 Maintenance and Serv ice Gui de Spe cificat ion s Ta b l e 7 - 9 System DMA Hard ware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A v ailab le f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller ca n use DMA 1, 2, or 5.[...]

  • Página 171

    Spe cificat ion s Maintenance and S ervi ce Guide 7–13 T able 7-10 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-K e y or Microsoft Natural K eyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Cone xant A C—Link A udio Intel 82801DB/DBM SMBus Controller—[...]

  • Página 172

    7–14 Maintenance and Serv ice Gui de Spe cificat ion s IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 T ouchPad IRQ13 Numeric data processor IRQ14 Primar y IDE channel IRQ15 Secondar y[...]

  • Página 173

    Spe cificat ion s Maintenance and S ervi ce Guide 7–15 T able 7-11 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration f or[...]

  • Página 174

    7–16 Maintenance and Serv ice Gui de Spe cificat ion s I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondar y fixed disk controller 178 - 1EF Unused 1F0 - 1F7 Primar y fixed disk contr[...]

  • Página 175

    Spe cificat ion s Maintenance and S ervi ce Guide 7–17 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette drive controller 378 - 37F P arallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 [...]

  • Página 176

    7–18 Maintenance and Serv ice Gui de Spe cificat ion s T able 7-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 0[...]

  • Página 177

    Maintenance and Se rvi ce Guide A–1 A Conn ec tor P in Assi gnm ents Ta b l e A - 1 A udio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel[...]

  • Página 178

    A–2 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e A - 2 A udio-In (Micr ophone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground[...]

  • Página 179

    Connec tor P in Assignments Maintenance and Se rvi ce Guide A–3 Ta b l e A - 4 Serial Pin Signal Pin Signal 1 Carr ier detect 6 Data set ready 2 Receive data 7 Ready to send 3 T ransmit data 8 C lear to send 4 Data ter minal ready 9 Ring indicator 5G r o u n d[...]

  • Página 180

    A–4 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e A - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 1 2 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog[...]

  • Página 181

    Connec tor P in Assignments Maintenance and Se rvi ce Guide A–5 Ta b l e A - 6 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV -CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground 12 3 45 6 7 Ta b l e A - 7 RJ-45 (Network) Pin Signal Pin Signal 1 T ransmit[...]

  • Página 182

    A–6 Maintenance and Serv ice Gui de Connec tor P in Assi gnments Ta b l e A - 8 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2T i p 5U n u s e d 3 Ring 6 Unused[...]

  • Página 183

    Maintenance and Se rvi ce Guide B–1 B P o w er C ord Set Requiremen ts 3-Con duc tor P o w er C ord Set The wide range input feature of the computer permits it to operate from any line v oltage from 100 to 120 or 220 to 240 v olts A C. The po wer cord set included with the computer meets the requirements for use in the country where the equipment[...]

  • Página 184

    B–2 Maintenance and Serv ice Gui de P ow er Cor d Set R equirements Gen eral Requirements The requirements listed belo w are applicable to all countries. ■ The length of the po wer cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All po wer cord sets must be approv ed b y an acceptable accredited agency responsible [...]

  • Página 185

    P ow er Cor d Set Requir ements Maintenance and Se rvi ce Guide B–3 Countr y- Spec ifi c Requirements 3-Conductor P o wer Cor d Set Requirements Country/Region Accredited Agency Applicable Note Number A ustralia EANSW 1 Au s t r i a OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Germany VDE 1 Italy IMQ 1 Jap a n[...]

  • Página 186

    B–4 Maintenance and Serv ice Gui de P ow er Cor d Set R equirements Ko r e a E K 4 The Netherlands KE A 1 Norwa y NEMK O 1 P eople’ s Republic of China CCC 5 Sweden SEMK O 1 Switzerland SEV 1 T aiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The fle xible cord m ust be <HAR> T ype HO5VV -F , 3-conductor , 1.0 mm² condu[...]

  • Página 187

    Maintenance and Se rvi ce Guide C–1 C Scre w List ing This appendix provides specif ication and reference information for the scre ws and scre w locks used in the computer . All scre ws and scre w locks listed in this appendix are av ailable in the Scre w Kit, spare part number 379813-001.[...]

  • Página 188

    C–2 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M1.5×4. 0 Sc r e w L ocati ons Ta b l e C - 1 Phillips PM1.5×4.0 Screw Color Qty . L ength Thread Head Width Black 5 4.0 mm 1.5 mm 4.5 mm Where used: 2 screws that secure the hard driv e cov e r to the computer (scre ws are captured on the cov er b y C clips; documented in Section [...]

  • Página 189

    Scr ew L istin g Maintenance and Se rvi ce Guide C–3 Phillips P M1.5×4. 0 Sc r e w L ocati ons Ta b l e C - 1 Phillips 1.5×4.0 Screw (Contin ued) Color Qty . L ength Thread Head Width Black 5 4.0 mm 1.5 mm 4.5 mm Where used: 2 screws that secure the hard driv e fram e to the hard drive (documented in Section 6.4 ) mm[...]

  • Página 190

    C–4 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M1.5×4. 0 Sc r e w L ocati on Ta b l e C - 1 Phillips 1.5×4.0 Screw (Contin ued) Color Qty . L ength Thread Head Width Black 5 4.0 mm 1.5 mm 4.5 mm Where used: One screw that secures the memory module compar tment cover to the computer (screw is secured to th e cov er b y a C clip;[...]

  • Página 191

    Scr ew L istin g Maintenance and Se rvi ce Guide C–5 Phillips P M2 .5×13 . 0 Scr ew Location Ta b l e C - 2 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Scre w Color Qty . L ength Thread Head Width Black 1 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the computer (scre w is captured on the hard drive fram[...]

  • Página 192

    C–6 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 . 5×4. 0 Shoulder Scr e w L ocati ons Ta b l e C - 3 Phillips PM2.5×4.0 Shoulder Screw Color Qty . L ength Thread Head Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard driv e fram e to the hard drive (documented in Section 6.4 ) mm[...]

  • Página 193

    Scr ew L istin g Maintenance and Se rvi ce Guide C–7 Philli ps P M2 .0×5 . 0 Scr e w Location Ta b l e C - 4 Phillips PM2.0×5.0 Screw Color Qty . L ength Thread Head Width Black 3 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the MultiBa y II de vice to the computer (documented in Section 6.7 ) mm[...]

  • Página 194

    C–8 Maintenance and S ervi ce Guide Scr ew L istin g Philli ps P M2 .0×5 . 0 Scr e w Locations Ta b l e C - 4 Phillips PM2.0×5.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 3 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the displa y assemb ly to the computer (documented in Section 6.20 ) mm[...]

  • Página 195

    Scr ew L istin g Maintenance and Se rvi ce Guide C–9 T orx 8 T8M2 . 0×8.0 Sc r e w L ocati ons Ta b l e C - 5 T orx8 T8M2.0×8.0 Screw Color Qty . L ength Thread Head Width Black 21 8.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the k e yboard to the computer (documented in Section 6.9 ) mm[...]

  • Página 196

    C–10 Maintenance and S ervi ce Guide Scr ew L istin g T orx 8 T8M2 . 0×8.0 Sc r e w L ocati ons Ta b l e C - 5 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 21 8.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the displa y assemb ly to the computer (documented in Section 6.20 ) mm[...]

  • Página 197

    Scr ew L istin g Maintenance and S ervi ce Guide C–11 T orx 8 T8M2 . 0×8.0 Sc r e w L ocati ons Ta b l e C - 5 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 21 8.0 mm 2.0 mm 4.0 mm Where used: 10 screws that secure the top co v er to the computer (documented in Section 6.21 ) mm[...]

  • Página 198

    C–12 Maintenance and S ervi ce Guide Scr ew L istin g T orx 8 T8M2 . 0×8.0 Sc r e w L ocati ons Ta b l e C - 5 T orx8 T8M2.0×8.0 Screw (Continued) Color Qty . L ength Thread Head Width Black 21 8.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system boar d to the computer (documented in Section 6.24 ) mm[...]

  • Página 199

    Scr ew L istin g Maintenance and S ervi ce Guide C–13 Phillips P M2 .0×3 .0 Scr e w Locations Ta b l e C - 6 Phillips PM2.0×3.0 Screw Color Qty . L ength Thread Head Width Silver 7 2.0 mm 3.0 mm 4.0 mm Where used: 5 screws that secure the LED board to the s witch cover (documented in Section 6.11 ) mm[...]

  • Página 200

    C–14 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 .0×3 .0 Scr e w Locations Ta b l e C - 6 Phillips PM2.0×3.0 Screw (Continued) Color Qty . L ength Thread Head Width Silver 7 2.0 mm 3.0 mm 4.0 mm Where used: 2 screws that secure the top co v er to the computer in the hard drive ba y (documented in Section 6.21 ) mm[...]

  • Página 201

    Scr ew L istin g Maintenance and S ervi ce Guide C–15 Phillips P M2 .0×3 .0 Scr e w Locations Ta b l e C - 7 Phillips PM2.0×3.0 Screw Color Qty . L ength Thread Head Width Black 2 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem boar d to the computer (documented in Section 6.16 ) mm[...]

  • Página 202

    C–16 Maintenance and S ervi ce Guide Scr ew L istin g Phillips 1.5×3 . 0 Sc r ew L ocation Ta b l e C - 8 Phillips 1.5×3.0 Screw Color Qty . L ength Thread Head Width Black 1 3.0 mm 1.5 mm 2.25 mm Where used: One screw that secures the TPM se curity module to the computer (documented in Section 6.12 ) mm[...]

  • Página 203

    Scr ew L istin g Maintenance and S ervi ce Guide C–17 Philli ps P M2 .0×7 .0 Sc r ew L ocations Ta b l e C - 9 Phillips PM2.0×7.0 Screw Color Qty . L ength Thread Head Width Silver 2 7.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the f an to the co mputer (scre ws are captured on the f an assembly b y an O clip; documented in Section 6.1[...]

  • Página 204

    C–18 Maintenance and S ervi ce Guide Scr ew L istin g Phillips P M2 . 0x8. 0 Shoulder Scr e w Locations T able C-10 Phillips PM2.0x8.0 Shoulder Screw Color Qty . L ength Thread Head Width Silver 4 8.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the heat sink to the computer (scre ws are captured on the heat sink by C clips; documented in Se[...]

  • Página 205

    Scr ew L istin g Maintenance and S ervi ce Guide C–19 Phillips P M2 . 0×4. 0 Scr e w L ocations T able C-11 Phillips PM2.0×4.0 Screw Color Qty . L ength Thread Head Width Black 2 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top co v e r to the computer (documented in Section 6.21 ) mm[...]

  • Página 206

    C–20 Maintenance and S ervi ce Guide Scr ew L istin g Hex S oc k et HM5 .0×11. 0 S cr ew L ock L ocati ons T able C-12 Hex Soc ket HM5.0×11.0 Scre w Loc k Color Qty . L ength Thread Head Width Silver 4 11.0 mm 2.5 mm 5.0 mm Where used: 2 screw loc ks that secure the serial connector module to the computer (documented in Section 6.22 ) mm[...]

  • Página 207

    Scr ew L istin g Maintenance and S ervi ce Guide C–21 Hex S oc k et HM5 .0×11. 0 S cr ew L ock L ocati ons T able C-12 Hex Soc ket HM5.0×11.0 Scre w Lock (Continued) Color Qty . L ength Thread Head Width Silver 4 11.0 mm 2.5 mm 5.0 mm Where used: 2 screw loc ks that secure the system boa rd to the computer (documented in Section 6.24 ) mm[...]

  • Página 208

    Maintenance and Se rvi ce Guide D–1 D Disp l a y Com ponen t Recy c ling Å W ARNING: The backli ght contains mer c ury . Cauti on should be ex er cised w hen r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer c ury . Ä CAUT ION: The pr ocedur es in this a ppendi x can r esult in damage [...]

  • Página 209

    D–2 Maintenance and S ervi ce Guide Display C omponent R ecy cling This appendix provides disassembl y instructions for the display assembly . The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 . ✎ Disassembly procedures dif fer from one display assembly to another . The proc[...]

  • Página 210

    Display C omponent R ec yc ling Maintenance and Se rvi ce Guide D–3 Perform the follo wing steps to disassemble the display assembly: 1. Remov e all scre w co vers 1 and scre ws 2 that secure the display bezel to the display assembly . Re mo v ing the Displa y Bez el Scr ew Co vers and S cr ew s[...]

  • Página 211

    D–4 Maintenance and S ervi ce Guide Display C omponent R ecy cling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages fro m the display assembly . 3. Remov e the display bezel 3 . Re mo v ing the Displa y Bez el[...]

  • Página 212

    Display C omponent R ec yc ling Maintenance and Se rvi ce Guide D–5 4. Disconnect all display panel cables 1 from the display in v erter and remo ve the in verter 2 . Re mo v ing the Displa y In v erter[...]

  • Página 213

    D–6 Maintenance and S ervi ce Guide Display C omponent R ecy cling 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. Re mo v ing the Displa y P anel Assembl y[...]

  • Página 214

    Display C omponent R ec yc ling Maintenance and Se rvi ce Guide D–7 7. T urn the display panel assembly upside down. 8. Remov e all scre ws that secure the display panel frame to the display panel. Re mo v ing the Displa y P anel Fr ame Scr e w s[...]

  • Página 215

    D–8 Maintenance and S ervi ce Guide Display C omponent R ecy cling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the display panel to the display panel frame. 10. Remov e the display panel frame 2 from the display panel. Re mo v ing the Displa y F rame[...]

  • Página 216

    Display C omponent R ec yc ling Maintenance and Se rvi ce Guide D–9 11. Remov e the scre ws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight cov er 2 and swing it forward. 13. Remov e the backlight cov er . Re mo v ing the Bac klight C o v er[...]

  • Página 217

    D–10 Maintenance and S ervi ce Guide Display C omponent R ecy cling 14. T urn the display panel right-side up. 15. Remov e the backlight cables 1 from the clip 2 in the display panel. Re leasing the Bac klight C ables[...]

  • Página 218

    Display C omponent R ec yc ling Maintenance and S ervi ce Guide D–11 16. T urn the display panel upside down. 17. Remov e the backlight frame from the display panel. Re mo v ing the Bac klight F rame[...]

  • Página 219

    D–12 Maintenance and S ervi ce Guide Display C omponent R ecy cling Å W ARNING: The backli ght contains mer c ury . Cauti on should be ex er cised w hen r emov ing and handling the backli ght to a v oi d damaging this component and cau sing e xposur e to the mer c ury . 18. Slide the backlight out of the backlight frame. Re mo v ing the Bac klig[...]

  • Página 220

    Display C omponent R ec yc ling Maintenance and S ervi ce Guide D–13 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the scre ws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Remov e the tape 4 that secures the LCD panel to the display rear panel. Re leasing [...]

  • Página 221

    D–14 Maintenance and S ervi ce Guide Display C omponent R ecy cling 23. Remov e the LCD panel. Re mo v ing the L CD P anel 24. Recycle the display backlight and LCD panel.[...]

  • Página 222

    Maintenance and Se rvi ce Guide Index–1 Ind e x A AC adapter, spare part numbers 4–18 , 4–20 , 4–26 Adjustable Notebook Stand, spare part number 4–17 , 4–21 Altiris Local Recovery 3–7 Application and Driver Recovery disc 3–6 , 3–14 applications, reinstalling or repairing 3–10 , 3–12 , 3–14 arrow keys 1–15 audio board remov[...]

  • Página 223

    Index–2 Mainte nance and Servi ce Guide Index C cables, service considerations 5–2 caps lock key 1–15 caps lock light 1–17 carrying cases, spare part numbers 4–17 , 4–20 , 4–21 category, identifying computer 3–2 components bottom 1–20 front 1–6 keyboard 1–12 , 1–14 left-side 1–10 rear 1–10 right-side 1–8 top 1–16 , 1[...]

  • Página 224

    Index Maintenance and Se rvi ce Guide Index–3 DVD+RW/R and CD-RW Combo Drive OS loading problems 2–20 precautions 5–3 removal 6–13 spare part number 4–9 , 4–16 , 4–22 , 6–13 specifications 7–8 DVD/CD-RW Combo Drive OS loading problems 2–20 precautions 5–3 removal 6–13 spare part number 4–9 , 4–16 , 4–22 , 6–13 specif[...]

  • Página 225

    Index–4 Mainte nance and Servi ce Guide Index G grounding equipment and methods 5–7 H hard drive OS loading problems 2–16 precautions 5–3 removal 6–7 spare part numbers 4–11 , 4–16 , 4–25 , 4–26 , 6–7 specifications 7–5 hard drive bay 1–21 hard drive cover illustatrated 4–13 removal 6–8 hard drive light 1–7 headphone j[...]

  • Página 226

    Index Maintenance and Se rvi ce Guide Index–5 Mini PCI communications module removal 6–35 spare part numbers 4–7 , 4–21 , 4–22 Miscellaneous Cable Kit components 4–14 spare part number 4–15 , 4–26 Miscellaneous Plastics Kit components 4–12 spare part number 4–9 , 4–13 , 4–26 model, identifying computer 3–2 modem board remo[...]

  • Página 227

    Index–6 Mainte nance and Servi ce Guide Index power connector 1–13 power cord set requirements B–2 spare part numbers 4–18 , 4–20 power light 1–6 , 1–17 power management features 1–5 power supply, spare part numbers 4–18 , 4–20 , 4–26 power, troubleshooting 2–8 presentation mode button 1–17 processor removal 6–28 spare p[...]

  • Página 228

    Index Maintenance and Se rvi ce Guide Index–7 software reinstalling or repairing 3–10 , 3–12 , 3–14 ROMPaq 3–3 SoftPaq 3–3 System Restore 3–8 updates 3–3 updating 3–1 speakers illustrated 4–13 location 1–7 specifications battery pack 7–6 computer 7–1 display 7–3 , 7–4 DVD+RW/R and CD-RW Combo Drive 7–8 DVD/CD-RW Comb[...]

  • Página 229

    Index–8 Mainte nance and Servi ce Guide Index flowcharts 2–5 keyboard 2–24 modem 2–26 network 2–26 nonfunctioning device 2–14 , 2–23 OS loading 2–15 overview 2–1 pointing device 2–25 power 2–8 video 2–12 U Universal Serial Bus (USB) diskette drive, spare part number 4–17 , 4–21 Universal Serial Bus (USB) port location 1?[...]