HP (Hewlett-Packard) NL162UPABA manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones HP (Hewlett-Packard) NL162UPABA. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica HP (Hewlett-Packard) NL162UPABA o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual HP (Hewlett-Packard) NL162UPABA se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales HP (Hewlett-Packard) NL162UPABA, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones HP (Hewlett-Packard) NL162UPABA debe contener:
- información acerca de las especificaciones técnicas del dispositivo HP (Hewlett-Packard) NL162UPABA
- nombre de fabricante y año de fabricación del dispositivo HP (Hewlett-Packard) NL162UPABA
- condiciones de uso, configuración y mantenimiento del dispositivo HP (Hewlett-Packard) NL162UPABA
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de HP (Hewlett-Packard) NL162UPABA no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de HP (Hewlett-Packard) NL162UPABA y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico HP (Hewlett-Packard) en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de HP (Hewlett-Packard) NL162UPABA, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo HP (Hewlett-Packard) NL162UPABA, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual HP (Hewlett-Packard) NL162UPABA. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    HP EliteBook 2 7 30p Notebook P C Maintenance and S erv ice Gui de Doc ument P ar t Number: 4 8 3 2 2 2 -002 Mar ch 2012 This guide is a troubleshooting re ference used for maintaining and se rvicing the computer . It provides comprehensiv e information on identifying computer fe atures, components, and spar e parts; troublesho oting computer probl[...]

  • Página 2

    [...]

  • Página 3

    © Copyright 2008, 2012 He wlett-Packard De velopment Compan y , L.P . Microsoft, W indows, and W indo ws V ista are U.S. re gistered tradem arks of Microsoft Corporation. SD Logo is a trademark of its proprietor . Bluetooth is a trademark owned by its proprietor and us ed by He wlett-Packard Compan y under license. Intel and Core are trademarks or[...]

  • Página 4

    Safety warning notice Å W ARNING: T o reduce the pos sibility of heat-related injur ies or of ov erheating the co mputer , do not place the co mputer dir ectly on y our lap or obstru ct the computer air ven ts. Use the computer onl y on a har d, flat surface . Do not allo w another har d surfac e, such as an adj oining optional pr inter , or a s o[...]

  • Página 5

    Maintenance and S ervi ce Guide v Cont ent s 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Wireless antenna locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 6

    vi Maintenance and Servi ce Guide Conte nt s Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21 RTC battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Página 7

    Conte nt s Maintenance and S ervi ce Guide vii 9 Connector pin assignments 1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Página 8

    viii Mainte nance and Service Gui de Conte nt s[...]

  • Página 9

    Maintenance and S ervi ce Guide 1–1 1 Pr oduc t description Category Description Product Name HP EliteB ook 2730p Notebook PC Processor s Intel® Core™2 Duo ultra lo w-v oltage, non-socketed processors: ■ SL9600 2.13-GHz processor , 6-MB L2 cache, 1066-MHz front side bu s (FSB) ■ SL9400 1.86-GHz processor , 6-MB L2 cache, 1066-MHz FSB ■ S[...]

  • Página 10

    1–2 Maintenance and Servi ce Guide Produc t descr iption Mass stora ge drives Suppor ts 45.72-mm (1.80-inch) hard dr ives and 45.72-mm (1.80-inch) solid-state drives Customer-accessib le Serial A T A HP 3D DriveGuard Suppor ts the follo wing dr iv es: ■ 250-GB, 5400-rpm hard dr ive ■ 160-GB, 5400-rpm hard dr ive ■ 120-GB, 5400-rpm hard dr i[...]

  • Página 11

    Pr oduct des cr iptio n Maintenance and S ervi ce Guide 1–3 Docking HP 2700 Ultra-Slim Expansion Base suppor t Signals passed through docking connector : ■ External monitor ■ Headphone ■ Microphone ■ Optical dr iv e suppor t ■ Po w e r ■ RJ-45 ■ USB 2.0 Po r t s 1394 a A udio-in (mono microp hone) A udio-out (ste reo headphone) Mult[...]

  • Página 12

    1–4 Maintenance and Servi ce Guide Produc t descr iption Operating system Restore media: Windows Vista Business 32 Windows Vista Business 64 Windows Vista Ultimate 32 Windows Vista DRD VD Windows XPT ablet Windows XPT ablet DRD VD Microsoft Office Ready restore D VD Certified: Novell SuSE Linux W eb support: Windows Vista Enterpr ise 32 Windows V[...]

  • Página 13

    Maintenance and S ervi ce Guide 2–1 2 External component identification To p c o m p o n e n t s Wir eless antenna locations T o see wireless re gulatory notices , refer to the section of the Re gulatory , Safety and En vir onmental Notices that applies to your country or region. These notices are located in Help and Support. Item Component Descr[...]

  • Página 14

    2–2 Maintenance and Servi ce Guide External com ponent iden tificati on Displa y components Item Component Description 1 W ebcam ligh t (select mode ls only) On: The w ebcam is i n use. 2 W ebcam (select models only) Records audio and video and captures still photographs. 3 K eyboard light button Opens and tur ns on the keyboard light. 4 K eyboar[...]

  • Página 15

    External com ponent iden tificati on Maintenance and S ervi ce Guide 2–3 Buttons and sw itches Item Component Description 1 Internal display s witch T ur ns off the displa y if the displa y is closed while the power is on. 2 Presentation button Star ts the presen tation feature . 3 V olume mute button Mutes and restores speaker sound. 4 V olume s[...]

  • Página 16

    2–4 Maintenance and Servi ce Guide External com ponent iden tificati on Keys Item Component Description 1 esc ke y Displays system inf ormation when pressed in combina tion with the fn key . 2 fn ke y Exe cutes frequently used system func tions when pressed in combination with a function k ey or the esc key . 3 Windows logo ke y Displays the Wind[...]

  • Página 17

    External com ponent iden tificati on Maintenance and S ervi ce Guide 2–5 Lights Item Component Description 1 P o wer light ■ On: The computer is on. ■ Blinking: The comp uter is in the Sle ep sta te (Windows Vista) or Standb y (Windows XP). ■ Off: The computer is off or in Hibern ation. 2 Batter y light ■ Amber : A batter y is charging . [...]

  • Página 18

    2–6 Maintenance and Servi ce Guide External com ponent iden tificati on Po i n t i n g d e v i c e s Item Component Description 1 T ouchPad light ■ Off: T ouchP ad is enabled. ■ Amber : T ouchPad is disab led. 2 T ouchPad on/off control Enables/disables the T ouc hP ad when pressed in combination with the fn key . 3 P ointing stick* Mov es th[...]

  • Página 19

    External com ponent iden tificati on Maintenance and S ervi ce Guide 2–7 Fr ont components Item Component Description 1 P o wer s witch ■ When the computer is off, slide the s witch to the right to tur n on the computer . ■ When the computer is on, slide the sw itch to the righ t to shut down the computer . ■ When the computer is in the Sle[...]

  • Página 20

    2–8 Maintenance and Servi ce Guide External com ponent iden tificati on Right-side components Item Component Description 1 HP Finger prin t Sensor (finger print reader) Allows a finger print logon to Wind ows instead of a pass word logon. 2 1394 por t Connects an optional IEEE 1394 or 1394a de vice, such as a camcorder . 3 A udio-out (headp hone)[...]

  • Página 21

    External com ponent iden tificati on Maintenance and S ervi ce Guide 2–9 Left-side compon ents ✎ Refer to the illustration that most closely matches your computer . Item Component Description 1 P en holder Stores the pen. 2 V ent Enables airflo w to cool inter nal components. ✎ The computer fan starts up automatically to cool internal compo n[...]

  • Página 22

    2–10 Maintenance and Servi ce Guide External com ponent iden tificati on Item Component Description 1 P en holder Stores the pen . 2 V ent Enables airflow to cool internal components. ✎ The computer fan starts up automatically to cool interna l components and prevent overheating. It is normal for the internal fan to cycle on and off during rout[...]

  • Página 23

    External com ponent iden tificati on Maintenance and S ervi ce Guide 2–11 Rea r c om po n en ts Item Component Description 1 Jog dial In tablet mode, functions like the enter ke y and the up and down arrows on a standard keyboard. ■ Press inward to enter a command. ■ Rotate up to scroll up . ■ Rotate down to scroll do wn. 2 Esc button In ta[...]

  • Página 24

    2–12 Maintenance and Servi ce Guide External com ponent iden tificati on Bottom components Item Component Description 1 Hard dr ive ba y Holds the hard dr iv e, memor y module slots, WLAN modul e (select models only), and WW AN module (select models only). 2 V ents (4) Enable airflow to cool internal components. ✎ The computer fan starts up aut[...]

  • Página 25

    Maintenance and S ervi ce Guide 3–1 3 Illustrated parts catalog Serial number location The service tag, af fix ed to the bottom of the comput er , pro vides information that may be needed when troubleshooting system problems. The servic e tag provides the follo wing information: 1 Product name: This is the p roduct name af fix ed to the front of [...]

  • Página 26

    3–2 Maintenance and Servi ce Guide Illustr ated parts catalog Computer major components[...]

  • Página 27

    Illustr ated parts catalog Maintenance and S ervi ce Guide 3–3 Item Description Spare Part Number (1) Display assembly (includes ambient ligh t sensor , fingerpr int reader , logo , 2 microphones, nameplate, 2 WLAN antenna transceivers and cables, and 2 WW AN antenna transceivers and cables) 12.1-inch, WXGA LED display assemb ly with webcam and o[...]

  • Página 28

    3–4 Maintenance and Servi ce Guide Illustr ated parts catalog Plastics Kit , include s: 501499-001 (3a) Hinge cover (3b) ExpressCard slot bezel (3c) Hard drive cover (includes 6 capt ive screws, secured by C-clips) ✎ See “Plastics Ki t” on page 3-9 for more Plastics Kit spare part information. (4) T op cover (includes LED board and cable an[...]

  • Página 29

    Illustr ated parts catalog Maintenance and S ervi ce Guide 3–5 (15) WLAN module: Intel Wi-Fi Link 5100 802.11a/b/g WLAN modu le f or use in all countr ies and regions 4829 57-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN modu le f or use in Russia, Ukraine, and P akistan 506678-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN modu le f or use in all c[...]

  • Página 30

    3–6 Maintenance and Servi ce Guide Illustr ated parts catalog Broadcom BCM4312 802.11b/g WLAN module for use in Afghani stan, Albania, Alger ia, Andorra, Angola, Antigua and Barbuda, Argenti na, Ar menia, Aruba, Austr alia, A ustria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,[...]

  • Página 31

    Illustr ated parts catalog Maintenance and S ervi ce Guide 3–7 Cable Kit Item Description Spare par t number Cable Kit: 501500-001 (1) A udio connector board cable (2) Bluetooth mo dule cable[...]

  • Página 32

    3–8 Maintenance and Servi ce Guide Illustr ated parts catalog Mas s st o r ag e d e v i ce s Item Description Spare par t number (1) Hard drive (includes brac ket, isolator and connector cable) 250-GB, 5400-rpm 57 7990-001 160-GB, 5400-rpm 50 9435-001 120-GB, 5400-rpm 50 1491-001 80-GB, 5400-rpm 501490-001 (2) Solid-state drive (in cludes brac ke[...]

  • Página 33

    Illustr ated parts catalog Maintenance and S ervi ce Guide 3–9 Pl a s t i c s K i t Item Description Spare par t number Plastics Kit: 501499-001 (1) Hinge cov er (2) ExpressCard slot bezel (3) Hard drive cov er (includes one captive scre w , secured b y a C-clip)[...]

  • Página 34

    3–10 Maintenance and Servi ce Guide Illustr ated parts catalog Mis cel la ne ou s p art s Description Spare par t number A C adapter s 65-W 463958-001 65-W for use in India 577170-001 65-W (3-wire pow er cord) 609939-001 65-W for use in India (3-wire pow er cord) 609948-001 Po w e r c o r d s : F or use in Argentin a 49037 1-D01 F or use in A ust[...]

  • Página 35

    Illustr ated parts catalog Maintenance and S ervi ce Guide 3–11 Sequential part number listing Spare par t number Description 455953-001 HP Docking Station 459263-001 Broadcom BCM4312 802.11b/g WLAN module fo r use in Antigua and Barb uda, Barbados, Belize, Canada, the Cayman Islands , Guam, Puer to Rico, T rinidad and T obago , the U .S. Virgin [...]

  • Página 36

    3–12 Maintenance and Servi ce Guide Illustr ated parts catalog 487330-002 Broadcom 4322 802.11a/b/g/n WLAN module fo r use in Afghanistan, Albania, Alger ia, Andorra, Angola, Antigua and Barbuda, Argentina, Arme n ia, Aruba, Austr alia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize , Benin, Ber muda, Bh[...]

  • Página 37

    Illustr ated parts catalog Maintenance and S ervi ce Guide 3–13 501491-001 120-GB, 5400-rpm, 1.8-in ch hard drive (i nclude brack et, isolator and co nnector cable) 501492-001 1.8-inch, 80-GB solid-state drive (inc lude brack et, isolator and co nnector cable) 501494-001 P en with tether 501497-001 Smar t card reader 501493-001 K eyboard f or use[...]

  • Página 38

    3–14 Maintenance and Servi ce Guide Illustr ated parts catalog 501499-001 Plastics Kit ✎ See “Plastics Kit” on page 3-9 for more Plastics Kit spare part information. 501500-001 Cab le Kit ✎ See “Cab le Kit” on page 3-7 for more Cable Kit inform ation. 501501-001 Base enclosure (includes display release latch and rubber feet) 501502-00[...]

  • Página 39

    Illustr ated parts catalog Maintenance and S ervi ce Guide 3–15 598660-001 System board equipped with Intel Core2 Duo SL9600 2.13-GHz processor, 800-MHz FSB, and 3-MB L2 cache (includes the rmal replacement material) fo r use in Russia and the People’s Repub lic of China 598661-001 System board equipped with Intel Core2 Duo SU9400 1.40-GHz proc[...]

  • Página 40

    3–16 Maintenance and Servi ce Guide Illustr ated parts catalog[...]

  • Página 41

    Maintenance and S ervi ce Guide 4–1 4 Remo val and r eplacement pr ocedur es Preliminary replacemen t requir ements To o l s r e q u i r e d Y ou will need the follo wing tools to comple te the remo v al and replacement procedures: ■ Flat-bladed scre wdriv er ■ Magnetic scre wdriv er ■ Phillips P0 and P1 scre wdri vers ■ T orx T8 scre wdr[...]

  • Página 42

    4–2 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Dri ve handling Ä CAUT ION: Driv es ar e fr agile components that mus t be handled w ith care . T o pr ev ent damage to the computer , damage to a dri v e, or lo ss of infor mation , observe thes e pr ecautions: ■ Bef ore r emo ving or inserting a hard dr i ve , shut do w[...]

  • Página 43

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–3 The follo wing table sho ws ho w humidity affects the electros tatic v oltage le vels generated by dif ferent acti vities. Ä CAUT ION: A product can be degr aded by as little as 7 0 0 V . P ackaging and tr ansporting guid elines Follo w these grounding guidelines when pa[...]

  • Página 44

    4–4 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures W orkstation guidelines Follo w these grounding w orkstation guidelines: ■ Cov er the workstation with appro ved static-shielding material. ■ Use a wrist strap connected to a properly grounde d work surface and use pr operly ground ed tools and equipment. ■ Use conduct[...]

  • Página 45

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–5 ■ Static aw areness labels ■ Material-handling packages ■ Nonconducti ve plastic bag s, tubes, or box es ■ Metal tote boxes ■ Electrostatic voltage le v els and protecti ve materials The follo wing table lists the shielding protectio n pro vided by antistatic ba[...]

  • Página 46

    4–6 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Component replacement pr ocedures This chapter provides remov al and replacement procedures. There are as many as 49 scre ws, in 9 dif ferent sizes, that must be remov ed, replaced, or loosened when servicing the computer . Make special note of each s cre w size and location[...]

  • Página 47

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–7 Computer feet The computer feet are adhesiv e-backed rubber pads. The f eet are included in the Rubb er Kit, spare part number 501496-001. There are four rubber feet that attach to the base enclosure in the locations illustrated below .[...]

  • Página 48

    4–8 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Battery Before disassembling the computer , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern al devices co nne[...]

  • Página 49

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–9 SI M ✎ This section applies only to comp uter models with WW AN capability . ✎ If there is a SIM inserted in the SIM sl ot, it must be remo ved before disassem bling the computer . Be sure that the SIM is reinserted in the SIM slot after reassembling the computer . Be[...]

  • Página 50

    4–10 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Hard dri ve ✎ The hard dri ve spare part kit includes a hard dri ve brack et, hard dri ve isolator , and hard dri v e connector cab le. Before removing the hard driv e, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in H[...]

  • Página 51

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–11 3. Remov e the two Phillips PM2.0×3.0 scre ws 1 that secure the hard dri v e bracket to the computer . 4. Remov e the hard dri ve brack et 2 . 5. Disconnect the hard dri ve connector cable 1 from th e system boa rd. 6. Release the hard driv e 2 by sliding it to the righ[...]

  • Página 52

    4–12 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures WLAN module Ä CAUT ION: The WLAN module and the WW AN module ar e not inter changeable . Description Spare par t number Intel Wi-Fi Link 5100 802.11a/b/g WLAN module fo r use in all countries and regions 482957-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN modul e for use i[...]

  • Página 53

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–13 Before removing the WLAN module, foll ow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the compu ter on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected [...]

  • Página 54

    4–14 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Remov e the WLAN module: 1. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN mod ule “Aux” terminal. 2.[...]

  • Página 55

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–15 WW AN module Ä CAUT ION: The WLAN module and the WW AN module ar e not inter changeable . Before removing the WW AN module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the compu ter on, and the[...]

  • Página 56

    4–16 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Memor y module Before removing the memory module, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern al devices[...]

  • Página 57

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–17 Keyb o a rd Description Spare par t number F or use in Belgium 501493-A41 F or use in Brazil 501493-201 F or use the Czech Republic 501 493-211 F or use in Denmark 501493-081 F or use in Finland and Sweden 501493-B71 F or use in F rance 501493-051 For use in F rench C an[...]

  • Página 58

    4–18 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Before removing the k eyboard, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal devices co nnected to the[...]

  • Página 59

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–19 2. T urn the computer display-side up, with the front to wa rd you. 3. Open the computer as far as possible. 4. Lift the rear edge of the keyboard 1 and slide it 2 back until the pointing st ick cable is accessible. 5. Release the zero inser tion force (ZIF) connector 3 [...]

  • Página 60

    4–20 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Hinge cov er ✎ The hinge cov er is included in the Plas tics Kit, spare part number 501499-00 1. Before removing the hinge co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation , turn the computer on, and[...]

  • Página 61

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–21 To p c o v e r Before removing the top co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the compu ter on, and then shut it down through the operating system. 2. Disconnect all ex ternal devic[...]

  • Página 62

    4–2 2 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures 3. T urn the computer right-side up, with the front to ward you. 4. Open the computer as far as possible. 5. Release the ZIF connector 1 to which the T ouchPad board cab le is connected and disconnect the T ouchPad board cable from the system board. 6. Release the ZIF conn[...]

  • Página 63

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–2 3 RT C b at t er y ✎ Removing the R TC battery an d lea ving it uninstalled for 5 or more minutes causes all passw ords and CMOS settings to be cleared. Before removing the R TC battery , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the co[...]

  • Página 64

    4–2 4 Maintenance and Service Gui de Remo val and r eplacement pr ocedures Audio connector board Before removing the audio connec tor board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnect all[...]

  • Página 65

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–2 5 Bluetooth module Before removin g the Bluetooth module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is of f or in Hibernation, turn the compu ter on, and then shut it down through the operating system. 2. Disconnect all ex te[...]

  • Página 66

    4–2 6 Maintenance and Service Gui de Remo val and r eplacement pr ocedures Speak er Before removing the spea k er , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern al devices co nnec[...]

  • Página 67

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–2 7 Displa y assembl y ✎ The display assem bly spare part kit includes an am bient light sensor , fingerprint reader , logo, 2 microphones, nameplate, 2 WLAN antenna transceiv ers and cables, and 2 WW AN antenna trans cei vers and cables. Before removing the displ ay asse[...]

  • Página 68

    4–2 8 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures Remov e the display assembly: 1. Open the computer as far as possible. 2. Disconnect the following cables from the system board and remov e the ca bles from the clips b uilt into the system board shielding: 1 Fingerprint reader bo ard cable 2 W ebcam cable 3 Microphone cab[...]

  • Página 69

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–2 9 Ä CAUT ION: The displa y assembl y w ill be unsupported when the follo w ing sc re w s are r emo ved . T o prev ent damage to the display assembly , support it bef ore r emov ing the scr ew s. 8. Remov e the four Ph illips PM2.5×6.0 scre ws 1 that secure the display a[...]

  • Página 70

    4–30 Mainte nance and Service Gui de Remo val and r eplacement pr ocedures Sys t e m b o a r d ✎ The system board spare par t kit incl udes replacement thermal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation , turn the computer on, and [...]

  • Página 71

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–31 Remov e the system board: 1. T u rn the computer upside do wn, with the front to wa rd you. 2. Remov e the wireless module compar tment shield from the base enclosur e. The wire less module co mpartment shield is included in the Shield Kit, spare part nu mber 501503-001.[...]

  • Página 72

    4–3 2 Mai ntenance and Serv ice Guide Remo val and r eplacement pr ocedures 6. Position the computer with the front to ward you. 7. Remov e the system board shield. The system board shield is included in the Shield Kit, spare part number 501503-001. 8. Remov e the four Phillips PM2.0×5.0 scre ws that secure the sy stem board to the base enclosur[...]

  • Página 73

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4– 3 3 9. Position the computer with the rear panel to ward you. 10. Use the battery connector 1 to lift the front edge of the system board 2 until it rests at an angle. 11. Remov e the system board by slid ing it aw ay from the base enclosure 3 at an angle. Re verse this pro[...]

  • Página 74

    4–3 4 Maintenance and Servi ce Guide Remo val and r eplacement pr ocedures Fa n/heat sink assembl y Before removing the f an/heat si nk assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation , turn the computer on, and then shut it down through the operating system. 2. Disconnec[...]

  • Página 75

    Remo val and r ep lacement pr ocedure s Maintenance and S ervi ce Guide 4–3 5 2. T urn the system board upside do wn with the front to ward y ou. 3. Loosen the six Phillips PM2.5×7.0 capti ve scre ws 1 that secure the fan/heat sink assembly to the base enclosure in the 1, 2, 3, 4, 5, 6 sequenc e stamped into the fan/heat sink assembly . 4. Remov[...]

  • Página 76

    4–3 6 Maintenance and Serv ice Guide Remo val and r eplacement pr ocedures Modem module ✎ The modem mo dule spare part kit includes a modem module cable. Before removin g the modem module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibernation , turn the computer on, and then shut it do[...]

  • Página 77

    Maintenance and S ervi ce Guide 5–1 5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, R OM-based utilit y that can be used e ven when th e operating system is not working or will not load. ✎ Some of the Computer Se tup menu items listed i n this guide may not be supported by your computer . ✎ An ex ternal ke yboard or[...]

  • Página 78

    5–2 Maintenance and Servi ce Guide Com puter Setu p Using Computer Setup Nav igating and selecting in Computer Setup The information and settings in Comput er Setup are accessed from the File, Security , Diagnostics, and System Conf iguration menus. T o na vigate and select in Compute r Setup, follo w these steps : 1. T u rn on or restart the com[...]

  • Página 79

    Com puter Setu p Maintenance and S ervi ce Guide 5–3 Restor ing factor y settings in Computer Setup ✎ Restoring defaults will not ch ange the hard driv e mode. T o return all settings in Computer Setup to the values that were set at the factory , follo w these steps: 1. T urn on or restart the computer , and then press esc while the “Press th[...]

  • Página 80

    5–4 Maintenance and Servi ce Guide Com puter Setu p Security menu ✎ Some of the menu items listed in this sectio n may not be supported by your computer . Select T o do this User Management (requires an administrator password) ■ Create a new BIOS user account. ■ View a list of ProtectT ools users. P assw ord P olicy (requires an administrat[...]

  • Página 81

    Com puter Setu p Maintenance and S ervi ce Guide 5–5 Diagnostics m enu S y stem Configur ation menu ✎ Some of the listed System Configuration o ptions may not be supported by your computer . Select T o do this System Diagnostics menu ■ F1 System Inf or mation – Displa ys the follo wing informatio n: ❐ Identification information for the co[...]

  • Página 82

    5–6 Maintenance and Servi ce Guide Com puter Setu p Device Configurations ■ Enable/disable USB legacy suppor t (enabled by default). When enabled, USB legacy suppor t allows the f ollowing: ❐ Use of a USB keyboard in Computer Setup ev en when a Windows® operating system is not running. ❐ Star tup from bootable USB devices , including a har[...]

  • Página 83

    Com puter Setu p Maintenance and S ervi ce Guide 5–7 De vice Configurations ■ Enable/disab le USB legacy suppor t (enab led by def ault). When enabled, USB legacy suppor t allows the follo wing: ❐ Use of a USB ke yboard in Computer Setup e ven when a Windows® operating system is not r unning. ❐ Startup from bootable USB de vices, includin [...]

  • Página 84

    5–8 Maintenance and Servi ce Guide Com puter Setu p P or t Options (all are enabled b y default) ✎ All port options are enabled by default. ■ Enable/disab le the Smar t Card slot. ■ Enable/disab le the ExpressCar d slot. ■ Enable/disab le the seri al por t. ■ Enable/disable the parallel por t. ■ Enable/disable the flash media reader. [...]

  • Página 85

    Maintenance and S ervi ce Guide 6–1 6 Specifications Computer specifications Metri c U .S. Dimensio ns Length 21.2 cm 8.35 in Width 29.0 cm 11.42 in Height 2.8 cm 1.10 in We ig h t 1.70 kg 3.74 lb Input power Operating voltage 19.0 V dc @ 4.74 A - 65 W Operat ing current 4.74 A T emperature Operating (not writing to optical disc) 0°C to 35°C 32[...]

  • Página 86

    6–2 Maintenance and Servi ce Guide Spe cificat ion s 12.1-inch, WX G A displa y specifications Hard dr iv e specificat ions Metri c U .S. Dimensio ns Height 16.9 cm 6.7 in Width 26.2 cm 10.3 in Diagonal 30.8 cm 12.1 in Number of colors Up to 16.8 millio n Contrast ratio 250:1 (typical) Brightness 180 nits (typical) Pixel resolution Pitch 0.279 ×[...]

  • Página 87

    Spe cificat ion s Maintenance and S ervi ce Guide 6–3 S ystem DMA specifications S ystem interrupt specifications Hard ware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *PC Card controller can use[...]

  • Página 88

    6–4 Maintenance and Servi ce Guide Spe cificat ion s S ystem I/O address specifications I/O address (he x) System function (shi pping configuration) 000 - 01F DMA controller 020 - 021 Program interr upt controller 024 - 025 Program interr upt Controller 028 - 029 Program interrupt Controller 02C - 03D Program interr upt Controller 02E - 02F Mothe[...]

  • Página 89

    Spe cificat ion s Maintenance and S ervi ce Guide 6–5 0C0- 0DF Direct memor y access controller 0F0- 0F0 Numeric da ta processor 0200-027F Motherboard resource 3B0-3BB Mobile Intel 4 ser ies Express Chipset F amily 3C0-3DF Mobile Intel 4 ser ies Express Chipset F amily 400-47F Motherboa rd resource 4D0-4D1 Programmable interrupt controller 500-57[...]

  • Página 90

    6–6 Maintenance and Servi ce Guide Spe cificat ion s S ystem memor y map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 64 KB 000C0000-000CFFFF Video BIOS 64 KB 000E8000-000FFFFF System BIOS 00100000- XFFFFFFF Extended memor y (based on memor y installed) (X+1)000000[...]

  • Página 91

    Maintenance and S ervi ce Guide 7–1 7 Sc r e w listing This section provides specif ication a nd reference information fo r the scre ws used in the computer . Some screws listed in this section are a vailable in th e Scre w Kit, spare part number 50149 8-001. Phillips P M2. 0× 5 . 0 capti ve scre w Where used: 6 ca ptiv e scre ws that sec ure th[...]

  • Página 92

    7–2 Maintenance and Servi ce Guide Scre w l isti ng Phillips P M2 . 0×3. 0 sc re w Where used: 2 scre ws that secure the hard dri ve brack et to the system board Color Quantity Length Thread Head diameter Silver 2 3.0 mm 2.0 mm 5.0 mm[...]

  • Página 93

    Scre w l isti ng Maintenance and S ervi ce Guide 7–3 Phillips P M2. 0×4.0 scre w Where used: 1 T wo scre ws that secure the WLAN module to the system board 2 T wo scre ws that secure the WW AN module to the system board Where used: 2 scre ws that secure the mode m module to the system board Color Quantity Length Thread H ead diameter Black 6 4.0[...]

  • Página 94

    7–4 Maintenance and Servi ce Guide Scre w l isti ng T orx T8M2. 0×8.0 scre w Where used: 6 scre ws that secure the ke yboard to the computer Where used: 3 scre ws that secure the top cov er to the base enclosure Color Quantity Length Thread Head diameter Black 9 8.0 mm 2.0 mm 4.5 mm[...]

  • Página 95

    Scre w l isti ng Maintenance and S ervi ce Guide 7–5 T orx T8M2. 0×5 . 0 scre w Where used: 2 scre ws that secure the hinge cov er to the computer Where used: 2 scre ws that secure the top cov er to the base enclosure Color Quantity Length Threa d Head diameter Black 4 5.0 mm 2.0 mm 4.5 mm[...]

  • Página 96

    7–6 Maintenance and Servi ce Guide Scre w l isti ng Phillips P M2 . 0×5 . 0 scre w Where used: 2 scre ws that secure the top cov er to the base enclosure Where used: One scre w that secures the audio conn ector board to the base enclosure Color Quantity Length Threa d Head diameter Black 8 5.0 mm 2.0 mm 5.0 mm[...]

  • Página 97

    Scre w l isti ng Maintenance and S ervi ce Guide 7–7 Where used: One scre w that secures the sp eaker to the base enclosure Where used: 4 scre ws that secure the system board to the base enclosure[...]

  • Página 98

    7–8 Maintenance and Servi ce Guide Scre w l isti ng Phillips P M2. 0×4.0 scre w Where used: One scre w that secures the Bluetoot h module to the base enclo sure Where used: 1 One scre w that secures the display con verter cable to the system board 2 T wo scre ws that secure the display pa nel cable to the system board Color Quantity Length Threa[...]

  • Página 99

    Scre w l isti ng Maintenance and S ervi ce Guide 7–9 T orx T8M2.5×6. 0 sc re w Where used: 4 scre ws that secure the disp lay assembly to the computer Color Quantity Length Thread Head diameter Black 4 6.0 mm 2.5 mm 5.0 mm[...]

  • Página 100

    7–10 Maintenance and Servi ce Guide Scre w l isti ng Phillips P M2 .5×7 . 0 captiv e scre w Where used: 6 capt iv e scre ws that secure the fan/heat si nk a ssembly to the system board (scre ws are secured by C clips) Color Quantity Length Thread Head diameter Silver 6 7.0 mm 2.5 mm 5.0 mm[...]

  • Página 101

    Maintenance and S ervi ce Guide 8–1 8 Back up and re co v ery Backup and r eco very in W indow s V ista Overvie w T o protect your information, use the B ackup and Restor e Center to back up indi vidual f iles and folders, back up your entire hard dri ve (select models only), or create sy stem restore points. In case of system failure, you can us[...]

  • Página 102

    8–2 Maintenance and Servi ce Guide Back up and r eco very T o create a screen shot: 1. Display the screen you wa nt to sav e. 2. Copy the screen image: T o cop y only the activ e windo w , press alt+fn+prt sc . T o co py the entir e screen, press fn+prt sc . 3. Open a word-processing document, and then select Edit > P aste . The screen image i[...]

  • Página 103

    Back up and r eco very Maintenance and S ervi ce Guide 8–3 Using the Window s reco v ery tools T o reco ver information you pre vious ly backed up, follow these steps: 1. Click Start > All Pr ograms > Maintenance > Backup and Restor e Center . 2. Follo w the on-screen instructions to recove r your entire computer (select models on ly) or[...]

  • Página 104

    8–4 Maintenance and Servi ce Guide Back up and r eco very Using a Windo w s Vista oper ating s y stem D VD (purchased separatel y) If you are unable to boot (start up) your computer , you must purchase a W indo ws V ista operating system D VD to reboot the computer and rep air the operating system. Make sure that your most recen t backup (stored [...]

  • Página 105

    Back up and r eco very Maintenance and S ervi ce Guide 8–5 Backup and r eco very in W indow s XP Overvie w T o protect your information, use the W indows Backup utility (select models on ly) to back up files and folders or create recov ery points. In case of sy stem failure, you can use the backup f iles to restore your computer . W indo ws provi[...]

  • Página 106

    8–6 Maintenance and Servi ce Guide Back up and r eco very T o create a backup using t he W indo ws Backup utility (select models only), follo w these steps: ✎ Be sure that the computer is connected to A C po wer before you start the backup process. ✎ The backup process may tak e ov er an hour , dependin g on file size and the speed of the com[...]

  • Página 107

    Maintenance and S ervi ce Guide 9–1 9 Connec tor pin assignments 13 9 4 Pin Signal 1T P B - 2T P B + 2T P A - 4T P A +[...]

  • Página 108

    9–2 Maintenance and Servi ce Guide Connect or pin assignmen ts Audio-in (mic ro phone) Audio-out (headphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground[...]

  • Página 109

    Connec tor pin assi gnments Maintenance and S ervi ce Guide 9–3 External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5G r o u n d 6 Ground analog 7 Ground analog 8 Ground analog 9+ 5 V D C 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horiz ontal sync 14 V ertical sync 15 DDC 2B clock[...]

  • Página 110

    9–4 Maintenance and Servi ce Guide Connect or pin assignmen ts RJ-11 (modem) Pin Signal 1 Unused 2T i p 3R i n g 4 Unused 5 Unused 6 Unused[...]

  • Página 111

    Connec tor pin assi gnments Maintenance and S ervi ce Guide 9–5 RJ- 45 (network) Pin Signal 1 T ransmit + 2 T ransmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused[...]

  • Página 112

    9–6 Maintenance and Servi ce Guide Connect or pin assignmen ts Univ ersal Ser ial Bus Pin Signal 1+ 5 V D C 2D a t a 3D a t a + 4 Ground[...]

  • Página 113

    Maintenance and S ervi ce Guide 10–1 10 P o we r cor d set requir ements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 v olts A C or from 220 to 240 volts A C. The 3-conductor po wer cord set included with the computer meets the requirements for use in the country or region where the equi[...]

  • Página 114

    10–2 Maintenance and Servi ce Guide P ower c ord se t re qu i rem e nt s Requir ements for specific co untries and r egions Country/region Accredited ag ency Applicable note number Au stralia EANSW 1 Au stria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMK O 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Japan METI 3 The Netherlan ds [...]

  • Página 115

    Maintenance and S ervi ce Guide 11–1 11 Recycl ing Battery When a battery has reached the end of its useful life, do not dispose of the battery in gen eral household waste. Follo w the local la ws and regulations in yo ur area for computer battery disposal. Displa y Å W ARNING: The backli ght contains mer cury . Cauti on must be e x erc i sed w [...]

  • Página 116

    11–2 Maintenance and Servi ce Guide Rec ycli ng Perform the follo wing steps to di sassemble the displa y assembly: 1. Re m ove al l s cr ew cove r s 1 and scre ws 2 that secure the display be zel to the display assembly . 2. Lift up and out on the left and righ t inside edges 1 and the top and bottom inside edges 2 of the display bezel until the[...]

  • Página 117

    Rec ycli ng Maintenance and S ervi ce Guide 11–3 4. Disconnect all display panel cables 1 from the display in verter and remov e the in verter 2 . 5. Remov e all scre ws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. 7. T u rn the display panel assembly upside[...]

  • Página 118

    11–4 Maintenance and Servi ce Guide Rec ycli ng 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remov e the screws 1 that secure the backlight co ver to the display panel. 12. Lift the top edge of the backlight co [...]

  • Página 119

    Rec ycli ng Maintenance and S ervi ce Guide 11–5 16. T urn the display panel upside do wn. 17. Remov e the backlight frame from the display panel. Å W ARNING: The backli ght contains mer cury . Exer c ise cautio n when r emov ing and handling the bac klight to a vo id damaging this component and cau sing expo sure to the mer cury . 18. Remov e t[...]

  • Página 120

    11–6 Maintenance and Servi ce Guide Rec ycli ng 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the disp lay rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remov e the LCD panel. 24. R[...]

  • Página 121

    Maintenance and S ervi ce Guide Inde x–1 Inde x 1394 port connector pinout 9–1 enabling/disabling 5–8 location 2–8 A AC adapter, spare part number 3–10 , 3–11 , 3–14 , 3–15 accessory battery connector 2–12 accessory battery connector door 2–12 allow HP SpareKey enrollment 5–4 ambient light sensor enabling/disabling 5–6 , 5?[...]

  • Página 122

    Index –2 Maintenance and Servi ce Guide Index computer model description 3–1 , 4–6 computer part number 3–1 , 4–6 computer product nam e 3–1 , 4–6 computer serial number 3–1 , 4–6 Computer Setup boot options 5–5 built-in device options 5–6 , 5–7 device configuration 5–6 , 5–7 diagnostics menu 5–5 file menu 5–3 langua[...]

  • Página 123

    Index Maintenance and S ervi ce Guide Inde x–3 grounding 4–2 packaging 4–3 transporting 4–3 workstation 4–4 H hard drive illustrated 3–8 precautions 4–2 removal 4–10 spare part numbers 3–6 , 3–8 , 3–12 , 3–13 , 3–14 , 4–10 hard drive bay 2–12 hard drive bracket, removal 4–11 hard drive connector cable disconnection 4[...]

  • Página 124

    Index –4 Maintenance and Servi ce Guide Index O Operating System disc 8–6 P packaging guidelines 4–3 parallel port, enabling/disabling 5–8 password clearing 4–5 password policy 5–4 password, changing 5–4 pen spare part number 3–10 , 3–13 pen holder 2–9 , 2–10 plastic parts, service considerations 4–1 Plastics Kit contents 3?[...]

  • Página 125

    Index Maintenance and S ervi ce Guide Inde x–5 TPM embedded security 5–4 transporting guidelines 4–3 U Unconfigure AMT on Next Boot 5–8 Universal Serial Bus (USB) port connector pinout 9–6 enabling/disabling 5–8 location 2–8 , 2–9 , 2–10 unknown passw ord 4–5 USB Key Provisioning Sup port 5–8 user management 5–4 V vent 2–9[...]

  • Página 126

    Index –6 Maintenance and Servi ce Guide Index[...]