HP (Hewlett-Packard) Printer 1100 manual

Copyright© 1999 He wlett-Packard Co. Printed in USA Manual Part No. C4224-90967 *C4224-90967* *C4224-90967* C4224-90967 HP L aserJet 1100 P rinter User Guide Printed on at least 50% T otal Recycled Fiber with at least 10% P ost-Consumer Paper L aserJet 1100 HP User Guide[...]

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HP LaserJet 1100 Printer User Guide ______ ______ _____[...]

Hewlett -P ack ard Company 11311 Chinden Boule vard Boise, Idaho 83714 U .S .A. © Copyr ight Hewle tt- P ack ar d Company 2002 All Righ ts Reser v ed. Repr odu cti on, adaptat ion, or transl ation without pr ior wr itten per miss ion is p rohibite d, e xcept a s allowed under the c op yri ght la ws. Publication numb er : C4224-909 67 Seco nd Editi[...]

EN Contents i Contents 1 Getting to know th e printer Printer fe atures and b enefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Print with e xcellent q uality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Save mon ey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Create profe ssional d[...]

ii Contents EN 3 Prin ting tasks Printing wi th manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 2 Printing o n both sid es of the p aper (manu al duplex ing) . . . . . . . .2 3 Manual du plex us ing the pap er output bin (standa rd). . . . . . .24 Manual du plex (spe cial) heav y-media, c ard sto ck . . . . . . . . .25 Pr[...]

EN iii 6 Service and support Availa bility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Obtaining h ardware servi ce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Guidel ines for repac king the pr inter . . . . . . . . . . . . . . . . . . . . . . .6 5 Service information form . . . . . . . [...]

iv Content s EN Appendix D Warranty and licensing Hewlett-Pac kard softwa re license ag reement . . . . . . . . . . . . . . .104 Hewlett-Pac kard limited warranty s tatement . . . . . . . . . . . . . . . .10 6 Limited w arranty for to ner cartrid ge life . . . . . . . . . . . . . . . . . . . .108 Appendix E Accessories and ordering information Inde[...]

EN 1 1 Getting to kno w the pr inter This cha pter provid es inform ation on th e f o llowing top ics: ● Pr inter features and be nefits ● Pr inter compo nents ● Choosing paper and oth er media ● Loading p aper into the pri nter ● T ur nin g the power off ● V oltag e conv ersi ons ● Acces sing pr inter prop er tie s (dr iv er) a nd he[...]

2 Chapt er 1 Getting to know th e printer EN Printer features and benefits Congratulations o n the purcha se of your new printer . Y ou can . . . Print wi th excelle n t quality ● Pr int at 600 d ots per inc h (dpi) wi th Resolut ion Enhan cemen t technolo g y (REt). Sa ve mon e y ● Use EconoM ode to save toner . ● Pr int on both sides of the[...]

EN Printe r componen ts 3 Printer compon ents 1. Pr inter con trol p anel 2. P aper supp or ts 3. P a per input tray 4. Single- sh eet pap er input t ra y (pr io r ity f eed) 5. P aper guide s 6. P aper- outp ut lev er 7. Straight-thro ugh output path 8. Pri nter door 9. P a per output bin 9 1 2 3 4 5 6 7 8 1. P ower switch (220-24 0 v o lt pr inte[...]

4 Chapt er 1 Getting to know th e printer EN Printer control panel The pr inter c ontrol pa nel is com prise d of two lig hts and on e lighted button. These l ights prod uce patter ns t hat ide ntify the status of y o ur pri nter . ● Go bu tton and light: Pres s and rele ase to pr int a self-te st page or when in manual-feed mode, or press and ho[...]

EN Printe r componen ts 5 Printer paper input trays Rear paper input tra y The paper in put tra y loca ted close st to the back of the pr inter ca n hold up to 125 sheets of 20 l b . pape r or it ca n hold multip le envelopes. Fr ont (single-sheet) paper input tra y The si ngle-sheet paper inpu t tra y sho uld be used when feeding s ingle pages or [...]

6 Chapt er 1 Getting to know th e printer EN Printer paper outp ut paths P aper output bin The pape r output b in is loca ted on th e front of the pri nter . Pr inted paper wi ll be colle cted here i n the corre ct seque nce when th e paper- output lev er is in th e up posi tion. Use th e output bi n when pr intin g lar ge, collat ed doc uments or [...]

EN Printe r componen ts 7 Printer do or Open the printer door to access the ton er car tr idge, clear ja ms, and clean the pr inter . The printe r door is locat ed on the front of the pr inter . Open and close th e prin ter door b y fir ml y gr asping the top le ft and rig ht sides of the pr inter do or and pu lling it tow a rds you. Note If the sc[...]

8 Chapt er 1 Getting to know th e printer EN Choo sing paper a nd oth er med ia HP Laser Jet pr inter s produce e xce llent pr int qu ality do cument s. Y ou can p rint on a variety o f pr int med ia, such as paper ( including up to 100% rec ycled fiber c ontent pap er), env elopes, la bels, transparenc ies, and cust om-sized medi a. Proper ties s [...]

EN Loading paper in to the p rinter 9 Loading p aper into the printer P aper s hould be loaded with the top down and the si de-to-be p rint ed f ac ing f orward. Al wa ys adj ust the pap er guide s to prev ent jams and skewing. CA UTION Attemptin g to pri nt on paper that i s wrink led, f ol ded, or dam aged in any wa y ma y caus e a jam to occur .[...]

10 Chap ter 1 Gettin g to know the p rinter EN T urning the power off Pri nters that r equire 100 -127 volts of power must be un plugge d to tur n the power off. Pri nters that r equire 220-240 volts can be s witc hed off (the switch is l ocated on the left side of th e power plug) or unplugged . Note T o ens ure safety when wor king insid e the pr[...]

EN Access ing printer properti es (driver ) and help 11 Accessing pr inter pr ope r ties (driver) and help This sec tion provid es inform ation on th e f o llowing top ics: ● Printer prop er ties (driv er) ● Pr inter onl ine help Printer properti es (driver) Pri nter prope r ties c ontrol the pr inte r and allow you to change def a ult settings[...]

12 Chap ter 1 Gettin g to know the p rinter EN Prin ter on line help Printer pr oper ties online help The pr inter pr oper ties (dr iver) online help inc ludes in f or m ation specifi c to the fu nctions within the prin ter proper tie s. This onlin e help will gui de you when changi ng default settings f or your prin ter . Acces s the pr inter pr o[...]

EN Printing a self-tes t page 13 Printing a s elf-test page Among oth er items, a s elf-test pa ge provides al l of the printer configurat ion setti ngs, scanner at tachment ver ification, a sample of the pr int qual ity , and provides i nf o r mation for prin ter page c ounts as well as scan and copy page coun ts. A self-test pa ge can al so help [...]

14 Chap ter 1 Gettin g to know the p rinter EN[...]

EN 15 2 Pr inting media This cha pter provid es inform ation on th e f o llowing top ics: ● Pr inting transpa rencies ● Pr inting envelopes ● Pr inting la bels ● Pr inting le tterhead ● Pr inting ca rds[...]

16 Chap ter 2 Prin ting medi a EN Printing transparencies Only use transpar encies r ecomme nded for use i n la ser pr inters, suc h as HP trans parency fi lm. See “ P rinter paper spec ificati ons. ” CA UTION Inspect the t ransparencies to ensure th e y are not wr inkled or cur led , and that they do n ot hav e any tor n edges. 1 Adjust t he p[...]

EN Printi ng envelo pes 17 Prin ting en vel opes CA UTION Only us e env e lopes r ecommen ded f or l aser pr int ers. See “ Pr inter paper specifi catio ns. ” 1 Adjust t he paper o utput-lev er to the down position. 2 Load wi th the na rrow , stamp-si de down and t he side-t o-be- pr inted facing toward the front of the pri nter . A dj u s t t [...]

18 Chap ter 2 Prin ting medi a EN Printing labels Only us e labels rec ommended for laser pr int ers, such as HP LaserJet labels. See “ Pri nter paper s pecificati ons. ” CA UTION Do not use lab els that ar e separating fro m the backing sheet , wrink led, or dama ged in any wa y . Do n ot feed a sh eet of l abels thro ugh the printe r twice. T[...]

EN Printing letterhea d 19 Printing letterhead 1 Load with t he top down an d the side- to-be-pr inted facing toward the front of the pr inter . A djust the paper gui des to fit the width o f the paper . 2 Pr int. T o pr int a single p age cov e r letter , using letterhea d, f o llowed b y a multi-page document, load the l etterhead in the si ngle-[...]

20 Chap ter 2 Prin ting medi a EN Prin ting car ds The HP L aserJe t 1100 d oes not supp or t pap er smal ler than 76 by 127 mm (3 by 5 in.). V er ify card s are not stuck together bef ore loading. 1 Adjust t he paper o utput-lev er to the down position. 2 Load wi th the na rrow side down an d the sid e-to-be -prin ted fa c i n g t o w a r d t h e [...]

EN 21 3 Pr inting tasks This cha pter provid es inform ation on th e f o llowing top ics: ● Pr inting wit h manual f eed ● Pr inting on both sides of the pap er (manual duplexing) ● Pr inting water mar ks ● Pr inting multi ple pages on a sin gle sheet of paper (N-up printing) ● Pr inting boo klets ● Canc eling a prin t job ● Changing [...]

22 Chap ter 3 Prin ting task s EN Printing with manual feed Use manual feed when pr inting mix ed media ; f o r e xa mple, an env elope, t hen a letter , then an envelope, and so f or th. Load an env elope in the si ngle shee t paper inpu t tra y an d load let terhead i n the multiple -page pap er input tray . A lso , us e manual feed to protect yo[...]

EN Printing on both sides of the paper ( manual dup lexing) 23 Prin ting on both si des o f the paper (manual duplexing) T o pr int on both sides of the paper (manual dupl e x ing), you must ru n the paper through t he prin ter twice. Y ou can pr int u sing the pap er output b in or the st raight-throu gh output pa th. HP r ecommends using the pape[...]

24 Chap ter 3 Prin ting task s EN Manual duple x using the paper output bin (standar d) 1 Adju st the pape r-output le ver to the up position . 2 Acces s the pr inter pr oper ties. See “ Pri nter proper ties (driver). ” On the Finishing tab , c lick Manual Duplex (standar d), and t hen click OK. Print the docum ent. 3 After s ide one ha s been [...]

EN Printing on both sides of the paper ( manual dup lexing) 25 Manual duple x (special) heav y-media, car d stoc k F or heavy medi a (card stock, et c.), use the st raight-throug h output pa th. 1 Adju st the pape r-output le ver to the down position. 2 Acces s the pr inter pr oper ties. See “ Pri nter proper ties (driver). ” On the Finishing t[...]

26 Chap ter 3 Prin ting task s EN Printing w aterm arks The water mar k option allows you to pri nt te xt “ under n eath ” (in the background) of an existing do cument. For e xample, you ma y want to hav e l arge gra y le tters readi ng “ dr aft ” or “ confidentia l ” printe d diagonal ly across t he first pag e or all pag es of a doc u[...]

EN Printin g multipl e pages o n a single s heet of pap er (N-up printing) 27 Printing m u ltiple pages on a single shee t of paper (N-up printing ) Y ou can sele ct the number of pag es you want to pri nt on a si ngle sheet of paper . If you ch oose to pr int mor e than one page p er sheet, the pages will appe ar decrea sed in size and will be a r[...]

28 Chap ter 3 Prin ting task s EN Prin ting bookl ets Y ou can pr int booklets on letter , l egal, e xecutive , or A4 size paper . 1 Load the pa per , and then adjus t the paper-outp ut lev er to t he up posit ion. 2 F rom your software applicatio n, access the pr inter proper ties. See “ Pri nter proper ties (driver). ” On the Finishing tab cl[...]

EN Print ing bookl ets 29 5 Place th e pages from side on e back in the pap er input tra y . The printe d te x t should be or iented sid e wa ys and facing tow ard the back of the printer . Cl ick OK (on sc re en). The pri nter will fi nish pr inting. 6 F old and s taple the p ages. 5 6[...]

30 Chap ter 3 Prin ting task s EN Canceling a prin t job A print job ca n be canc eled f rom a soft war e applic ation or a print queue: ● Remo ve remaining paper fr om the printer: This will sto p the pri nter immedi ately . Use eit her of the ne xt two op tions afte r the pri nter is st opped. ● Software applica tion: T yp ically , a dialog b[...]

EN Chang ing print qu ality s ettings 31 Changing p rint quality setting s Pri nt quali ty settin gs affect such things as how light or dark t he pr int on the page is and th e style in which y o u would li ke g rap hics pr inted. Y ou can chang e the setti ngs in pr inter p roper ties to ac commoda te the types of jobs you are pr intin g. The po s[...]

32 Chap ter 3 Prin ting task s EN[...]

EN 33 4 Managing the toner car tr idge This cha pter provid es inform ation on th e f o llowing subj ects: ● HP toner car tri dg es ● Redistr ibuting toner ● Changing t he toner c ar tr idge[...]

34 Chap ter 4 Managi ng the toner cartridge EN HP toner car tridg es HP policy on no n-HP toner car tridg es Hewlett-P ackard Compa ny cannot reco mmend use of non-HP ton er car tr idg es, either new , refilled, or remanufactured. Since t hey are not HP produ cts, HP canno t influ ence their design or c ontrol t heir qua lity . Note W ar r anty doe[...]

EN Redi stribut ing t o ne r 35 Redistrib uting to ner When tone r is low , f aded or light ar eas may appear on a pr int ed page. Y o u ma y be able to temporar ily i mprov e pri nt quality b y redi stributing th e toner . Th e f ol lowing procedu re may allow y ou to finish t he current print j ob bef ore replacing the ton er car tr idge. Note If[...]

36 Chap ter 4 Managi ng the toner cartridge EN Changin g the tone r car tridg e T o cha nge the toner c ar tr idge, f ol low the instr uction s below: Note If the sc anner is att ached, it ma y be necessar y to move the printe r to the edge of the work s pace before opening the pr inter door in order to get the fu ll range of moti on. 1 Open the pr[...]

EN 37 5 T roub leshooting the pr inter This cha pter provid es inform ation on th e f o llowing subj ects: ● Findin g the solu tion ● Improving pr int quality ● Cleaning the pr inter ● Clear ing pr inter pa per jams ● Resetting the pr inter Note See HP ’ s W eb site for software and printer dr iv e r updates, frequ ently asked questio n[...]

38 Chap ter 5 Troubl eshooting the prin ter EN Finding th e solution Use this section to f ind the so lution to common pr inte r problems. P ages did not print . . . ● Light pat terns: What li ght patte rn i s display ed on the pr inter control panel? S ee “ Prin ter ligh t patter ns. ” ● Error messages o n scre en: Is ther e a mess age on [...]

EN Findin g the solu tion 39 Printer light patterns Control panel lig ht messages Light status Condition of the printer Action P ow erSav e mode (or the printer is off) The printer uses P o werSa ve mode to conser v e energ y . Pressing the Go b utton on the printer con trol panel or printing will a wak en the printer from P owe rSav e mode. C heck[...]

40 Chap ter 5 Troubl eshooting the prin ter EN Door op en, no tone r car tridge, or paper jam The printer is in an error state . Chec k the f ollowin g: ● The printer do or is closed. ● The t oner car tridge is correctl y instal led in the p r inter . See “ C hangin g the toner cartr idge. ” ● There are no paper jams . See “ Clear ing p[...]

EN Findin g the solu tion 41 Err or messages on sc reen Error messages on screen Err or Message Solution Printer not respo nding/ error writing to LPT1 V er ify the f ollo wing: ● Ready light is on. ● P ower cor d and para ll el ca ble are co rrect ly connec ted. T ry the f ollo wing: ● Disc onnect an d reconne ct the pow er cord and par alle[...]

42 Chap ter 5 Troubl eshooting the prin ter EN Illegal op eration/G eneral protection f ault/Spool 32 error This erro r indic ates t hat a p roblem oc curre d in Windo ws with y our computer syste m resources (mem or y o r hard disk ). T o cl ear this error , restart your PC. T o he lp pre v ent this e rror from oc curr ing in the future, use some [...]

EN Findin g the solu tion 43 P aper hand ling prob lems P aper handling prob lems Pr oblem Solution Pa p e r j a m ● V er ify y ou are printing with paper t hat meets specifi cations . See “ Pr inte r pape r specifi cations . ” ● V er ify y ou are printing with paper t hat is not wr i nkl ed , folded, or dam aged. ● See “ Clearing prin [...]

44 Chap ter 5 Troubl eshooting the prin ter EN Printed page is diff erent than what appeare d on screen Printed page pr oblems Pr oblem Solution Pr int job pr int s extremel y slow The maxim um speed of the p r inter is 8 p age s p er m in u t e , which cann ot be e xceeded. Thi s speed is meas ured using “ Letter ” si zed paper . “ Le tter ?[...]

EN Findin g the solu tion 45 Missing graph ics or te xt The file m ay ha v e bl ank pages . T ry the f ollow ing: ● Chec k the file to mak e sure that your file d oes not contai n blank pa ges. The gr aphic settings in the printe r properties ma y not be correct f or the type of job you are printin g: ● T r y a diff erent gr a phic settin g in [...]

46 Chap ter 5 Troubl eshooting the prin ter EN Impr oving print qu ality This sec tion provid es inform ation on th e f o llowing top ics: ● Image defect examples ● Correctin g pr int defects Ima ge defec t exampl es Light pr int or f a de Dropouts T oner sp ec ks T oner smear Gra y b ack ground V er tical lines[...]

EN Improv ing print q uality 47 Misformed characters V er tic al repet itiv e defects Loose to ner P a ge ske w Cur l or wav e Wr inkles or crease s[...]

48 Chap ter 5 Troubl eshooting the prin ter EN Correcting print defects Light print or fade ● The tone r supply i s low . Y ou ma y be able to tempo rarily e x tend the tone r car tr idg e lif e. See “ Managi ng the toner c ar tr idge. ” ● The pape r ma y not meet H P ’ s pape r specifi cations (f or example, the paper is too mo ist or to[...]

EN Improv ing print q uality 49 Gra y bac kground ● Decrease the pr int dens ity set ting. Th is will dec rease the amount of background shadi ng. Acc ess this s etting und er “ Pri nter proper ties (dr iver). ” ● Change the paper to a lighter basis weig ht. See “ Pr inter p aper specifi catio ns. ” ● Check the pri nter ’ s environm[...]

50 Chap ter 5 Troubl eshooting the prin ter EN Misf ormed char acter s ● If characters are i mproper ly formed, producin g hollow images, the paper s tock ma y be too slick. T r y a d iff erent pape r . See “ Printer paper s pecificati ons. ” ● If characters a re impr operly f o rmed , produc ing a wa vy effect, the laser sc anner may need [...]

EN Cleanin g the printer 51 Cleaning the printer Duri ng the pr inting p rocess, paper , to ner , and dust par t icles c an accumulate inside the pr inter . O v e r time, this b uild up can ca use pr int quality problems, such as toner s pecks or smear ing. The printe r has two cleaning modes tha t can corr ect and p re vent these types of problems[...]

52 Chap ter 5 Troubl eshooting the prin ter EN Cleaning the toner cartridge area Cleaning the tone r ca r tri dge area is not necessar y on a regular ba sis. Bef o re cleanin g, look for e xcess ive toner in th e compa r tmen t. W ARNING! Before cleaning the pri nter , tur n the pri nter off by unplugging the po wer cord, and then wait f o r the pr[...]

EN Cleanin g the printer 53 Cleaning the printer paper path This proc ess uses copi er-grade paper to rem ov e dust an d toner fro m the paper path. Do not use bond or rough pa per . Use thi s process i f you are e xper iencing toner sp ecks or dots on pri ntouts. This pr ocess will produ ce a pa ge with ton er debr is, which shoul d be disca rded.[...]

54 Chap ter 5 Troubl eshooting the prin ter EN Clearing printer p aper jams Occasio nally , pape r becomes j ammed d uring a p rin t job . Some of the causes include the following: ● The pape r input trays are loaded imprope rly or ov erf illed. See “ Loading pa per into the pr inter. ” ● The pape r output p ath is ch anged dur ing rather t[...]

EN Clearing printer pa per jams 55 Remo ving a jammed page If the sc anner is att ached to th e pr inter , you ma y ne ed to pu ll the pr inter to the edge of the work s pace so the door hangs over the edge to en able full door e x tension. 1 Open the printer door . If the paper can be remov ed without r emoving the ton er car tr idg e, do so; see [...]

56 Chap ter 5 Troubl eshooting the prin ter EN 3 With both hands, grasp the side of the paper that is m ost visible (this include s the middle ) and then carefully pull it free from th e printe r . Note If the paper tears, see “ P a per jam: removing tor n piec es of pap er. ” 4 When the j ammed paper has b een remov ed, repl ace the toner c ar[...]

EN Clearing printer pa per jams 57 P aper ja m: remov ing torn pieces of paper Som etim es a piec e of jam med p aper can tear when being removed. Use the f ollo wing proced ure to r emov e any small pieces of p aper left in the pr inter . 1 Make sure the ton er car tr idge i s insta lled and the pr inter door is closed . 2 T ur n the prin ter off [...]

58 Chap ter 5 Troubl eshooting the prin ter EN Changing the p ic kup r o ller If the pri nter regular ly misp icks (no paper is f ed th rough or mo re than on e sheet f eeds thro ugh), you may need to change or clean th e pickup roller . See “ Access ori es and or der ing infor mation ” to or der a ne w pic kup ro ller . 1 Unplug the powe r cor[...]

EN Clearing printer pa per jams 59 5 Gently pul l the p ic kup roller straigh t out. 6 P osition t he new par t wit hin the slot of the o ld pickup roller . 7 Rotate the botto m of the new pickup roller towards the back of the pr inter until it snaps in to place. 8 Use the eraser end of a p encil to press the spr ing ar m be hind th e white cam rol[...]

60 Chap ter 5 Troubl eshooting the prin ter EN Cleaning the pickup r ol ler If y ou wish to cl ean the pi ckup roll er rather than r eplace it, follow the instr uction s below: Remov e the pickup rol ler as desc rib ed in “ Changing th e pickup roller. ” 1 Dab a lint- free clot h in isopro p yl alcohol , and then s crub the roll er . W ARNING! [...]

EN Resettin g the printer 61 Resetting the prin ter T o re set the pr inte r , press and hold the Go button on the pr inter control panel for 5 seco nds.[...]

62 Chap ter 5 Troubl eshooting the prin ter EN[...]

EN 63 6 Ser vice and suppor t This cha pter provid es inform ation on th e f o llowing top ics: ● Ava i l a b i l i t y ● Obtain ing hardw are ser vice ● Guidel ines for repacking the pr int er ● Ser vic e infor ma tion form ● HP Suppor t ● W orldwide s ales and ser vi ce office s[...]

64 Chap ter 6 Servic e and sup port EN A v ailability HP provides a v ari ety of se r vice and suppor t opti ons around t he world. Av ail ability of t hese programs will v ar y de pending up on your loca tion. Obtaining har dware service If your hardware should f ai l duri ng the warranty period , HP off ers the f ol lowing su ppor t options : ●[...]

EN Guidel ines for repackin g the pri nter 65 Guidelines for repac king th e printer ● If possi b le, include pri nt sample s and 5- 10 sheets of paper or other med ia that di d not pri nt correc tly . ● Remov e and retain any DIMM s (memo r y) inst alled in the pr inter . See “ Rem oving DIMM s. ” ● Remov e the sca nner . ● Remov e and[...]

66 Chap ter 6 Servic e and sup port EN Service inf ormatio n f orm Servic e information f orm Who is retur ning t he equipme nt? Date: P erson to cont act: Phone: Alternat e cont act: Phone: Retur n s hipping a ddress: Special shi ppi ng instructi ons: What is bein g sent? Model numbe r : Serial num ber: Pleas e attach any relev a nt prin touts whe[...]

EN HP Suppor t 67 HP Supp or t Thank you for y our purc hase. Along with your product, you recei v e a v ari ety of s uppor t ser vices from Hewlett-P ackard a nd our s uppor t par tne rs that a re designe d to give you the resu lts you need, quickly and professionally . Please h a v e the model numb er , ser ial number , date of purchase, an d des[...]

68 Chap ter 6 Servic e and sup port EN Eur o pean Customer Suppo r t Center language and in-country options av ailable Open Mon da y th rough F r iday 8:30 – 18:00 C ET HP provides a free tele phone supp or t ser vice dur ing the warranty per iod. By cal ling a tel ephone numbe r listed be low , y ou wi ll be connecte d to a res ponsive team wait[...]

EN HP Suppor t 69 Italian Italy: (39) (2) 26 4-10350 Spani sh Spain: (34) (90) 232-1123 P or tuguese P or t ugal: (351) (1) 4 41-7199 In-country/region support numbers: If you require suppor t after your warranty has expired, ad ditional product re pair se r vices, or if your countr y/reg ion is no t listed bel ow , s ee “ W or ldwide sale s and [...]

70 Chap ter 6 Servic e and sup port EN Russia (7) (95) 923-500 1 Singapor e (65) 272- 5300 T aiwan (886) (02 ) 717-0055 Thaila nd 66 (2) 661-4011-4 T ur ke y (90) (212 ) 224-5925[...]

EN HP Suppor t 71 Online services F or 24-hour access t o inf or mation ov er your mode m, we suggest thes e services: W orld Wide W e b URL Pri nter dr ivers , updated HP printe r software, plus product and suppor t informati on ma y be obt ained f rom the following URLs : in the U.S . http://www .hp .com /suppor t/lj 1100 in Euro pe http://www2.h[...]

72 Chap ter 6 Servic e and sup port EN Obtaining software util ities and electr onic inf orm ation Obtain p rin ter dri v er s. U .S. and Canada Phone: (1) (805) 257- 5565 Mail: Hewlett-P ackard Co . P. O . B o x 9 0 7 Santa Cla ra, CA 91380-90 07 U. S . A . Asia-P acific countries/regions Contact F ulfill Plu s at (65) 7 40-4477 (Hong K o ng, Indo[...]

EN HP Suppor t 73 HP direct or dering for acce ssories o r supplies Call 1-800- 538-8787 ( U .S.) or 1-800- 387-315 4 (Canada). HP Suppor t Assistant comp act disc This sup por t to ol offers a compr ehensive online i nf o r mation system designed to provide tec hnical a nd produc t inf o r mation on HP product s. T o sub scri be to this quar ter l[...]

74 Chap ter 6 Servic e and sup port EN Hong K ong (852) 2506 -2422 Hungar y (36) (1) 252- 4647 India +91 (0) 1 1 682 6031 Indonesi a +62 (0) 21 352 20 44 Italy 1678- 59020 K orea +82 (0) 0 2 769 0543 Mala ysia +60 (0) 3 298 2478 Nether lands 080 0-022242 0 New Zealand +64 (0) 0 9 356 66 42 Norwa y 800 -11319 P or t ugal 05 05 3133 42 Phi lip pine s[...]

EN Worldw ide sa les and s ervic e offices 75 W orld w ide sales and ser vice offic es Before calling an HP Sales and Ser vic e office, be sur e to conta ct the app ropri ate Customer Suppor t Center number li sted in the “ HP Suppor t ” sec tion. Pr oducts s hould not be re tur ned to the f ollowing offices. Argentina Hewlett-P ackard Argentin[...]

76 Chap ter 6 Servic e and sup port EN Czech Republ ic Hewlett -P ackard s . r . o . Nov odvorsk á 82 CZ-14200 Praha 4 Phone: (42) (2) 61 3-07111 F ax: (42) (2) 471-7611 Denmark Hewlett-P ackard A/S K ongev ejen 25 DK-3460 Bir ker ø d Denmark Phone: (45) 3 929 4099 F ax: (45) 4281-5810 F ar East Region Hewlett-P ackard Asia P acific Ltd. 17-21/F [...]

EN Worldw ide sa les and s ervic e offices 77 Ko r e a Hewlett -P ackard K orea 25-12, Y oido-dong, Y oungdeungpo-ku Seoul 150-010 Phone: (82) (2 ) 769-0114 F ax: (82) (2) 784-7084 Hardware Repair Center: Phone: (82) (2) 32 70-0700 (82) (2) 707-2174 (DeskJet) (82) (2) 3270-0710 (Hardw are) Extended W arranty Suppor t: Phone: (82) (2) 37 70-0365 (Be[...]

78 Chap ter 6 Servic e and sup port EN Spai n Hewlett-P ackard Espa ñ ola, S .A. Carreter a de la Coru ñ a km 16.500 E-28230 Las Roz as, Madrid Phone: (34) (1 ) 626-1600 F ax: (34) (1) 626-1830 Swed en Hewlett-P ackard Sv erige AB Skalholtsgatan 9 S-164 97 Kista Phone: (46) (8 ) 444-2000 F ax: (46) (8) 444-2666 Switzerland Hewlett-P ackard (Schwe[...]

EN 79 A Pr inter specifications This cha pter provid es inform ation on th e f o llowing top ics: ● Specifi catio ns ● FCC compliance ● Environmenta l Produ ct Stew ardsh ip Pr ogram ● Mater ial sa f ety da ta sheet ● Regula tor y sta tem ents[...]

80 Ap pendix A Printer s pecificati ons EN Specifications Printer spec ifications En vironmen tal specifica tions Oper ating en vironment Printer plugge d into an A C outlet: ● T emperature : 10 ° C to 32.5 ° C (50 ° F to 90.5 ° F) ● Humidity: 20 % – 80% (no conde nsation) Storag e en vironmen t Pr inter unplugge d from an A C outlet: ●[...]

EN Speci fications 81 Physical specific atio ns Dime nsions ● Wi dth: 367 mm (14.5 in.) ● Depth: 325 mm (1 2.8 in. ) ● Height : 378 mm (14.9 in.) We ight (car tridge instal led) 7.3 kg ( 16.1 lb) Printer capacities a nd ratings Print speed 8 pages per min ute ( “ lette r ” size p aper) P aper input bin ca pacit y 125 shee ts of regula r w[...]

82 Ap pendix A Printer s pecificati ons EN FCC complian ce This e quipment h as been te sted and found to com ply with the limit s f or a Class B digit al de v ice, pursuant t o P ar t 15 of t he FCC r ules. These lim its are des igned to p rovide reasonable pr otection agai nst har mful i nterf e rence in a r esiden tial instal lation. T his equip[...]

EN Enviro nmental P roduct Stewa rdship Progra m 83 En vir onmental Product Ste w ar dsh ip Pr ogram Pr otecting the En vir onment Hewlett-P ackard Com pany is c ommitted to provid ing qual ity produ cts in an environmen tally soun d manne r . This HP La serJet printer has been desi gned with sev eral attr ibutes to minim ize impacts on our environ[...]

84 Ap pendix A Printer s pecificati ons EN The design of this HP LaserJet printer facilitates the recycling of: Plastics Plastic par t s hav e mar ki ngs accordi ng to inter n ational s tandards th at enhance t he abilit y to i dentify plas tics for recyclin g pur poses at the end of t he prin ter ’ s li f e. HP toner cartridg es In many countr i[...]

EN Material safety data s heet 85 Material safety data sheet The T oner Car tr idge/D rum MSDS can be obtained by con tacting the HP Laser Jet Supp lies website a t http://www .ljs upplies.com/ planetpar tne rs/datasheets.htm. If you do not hav e access to the inter net, tr y call ing the U .S. HP FIRST (F ax Infor mation Re triev al Suppor t T ech[...]

86 Ap pendix A Printer s pecificati ons EN Regulator y statements Dec larati on of Conformity accordi ng to ISO/ IEC Guide 22 an d EN45014 Manufacturer's Name: Hewlett -P ackard Company Manufacturer's Address: 11311 Chinden Boule vard Boise, Idaho 83714-1021, USA declares that the product Pro duct Name: HP Laser Jet 1100 Model Num ber: C4[...]

EN Regulator y statem ents 87 Laser saf ety statement The Center f or Devices and Radiol ogical Health (CDRH) o f the U .S. F ood and Dr ug A dministration has implem ented regu lations f or l aser product s manufactured sinc e A ugust 1, 1976. Co mpliance is mandat or y for products m arketed in th e United States. The pr inter is certified as a ?[...]

88 Ap pendix A Printer s pecificati ons EN Laser statement f or Finland LASERTUR V ALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APP ARA T HP LaserJet 1100 -l aser kirj oit in on k ä ytt ä j ä n kannalta tur vallinen luokan 1 lase rlaite. Nor ma alissa k ä yt ö ss ä ki rjoi tti men suoja koteloi nti est ää las ers ä teen p ää syn laitt een [...]

EN 89 B P aper specifications This cha pter provid es inform ation on th e f o llowing top ics: ● Pr inter pap er spec ificatio ns ● Suppo r ted pa per sizes (pr inter ) ● Guidel ines for using pa per[...]

90 Ap pendix B Paper spec ifications EN Printer paper sp ecifications HP Laser Jet pr inters p roduce excellent p rin t quality . Th is pr inter accepts a variety of m edia, su ch as cu t-sheet paper (i ncludin g recycle d paper) , env elope s, labels, transpare ncies, v ellum, a nd cust om-size paper . P roper ties su ch as weigh t, grain, and moi[...]

EN Guidel ines for using pa per 91 Guidelines for using paper F or best results, us e conv enti onal 20 l b (75 g/m 2 ) paper . Ma k e sure the paper is of good quali ty , and free of cuts, nicks, tears, spots, loose par ti cles, dust, wr inkles, voids, and cur led or be nt edges. If y ou are unsur e what type of paper you are loadi ng (such as bon[...]

92 Ap pendix B Paper spec ifications EN Labels Label construction When selecting l abels, cons ider the quality o f each componen t: ● Adhesives: The adhes ive material should b e stable at 392 ° F (200 ° C), th e pr inter ’ s maxi mum temperat ure. ● Arrang ement: Only use labels wi th no exposed backing between them. Labe ls can peel off [...]

EN Guidel ines for using pa per 93 En vel opes En velope construction Env el ope cons truc tion is cr iti cal. Env elope fold line s can var y consid erab ly , not on ly between ma nuf act urers, but also withi n a bo x from the s ame manufacturer . Succ essful pr intin g on env elopes depends u pon the quality of the env elopes. Whe n select ing e[...]

94 Ap pendix B Paper spec ifications EN En velopes with adhesive strips or flaps Env elope s with a peel-off ad hesive strip or with more t han one flap that folds ov er t o seal must use adhes ives compatible with the heat and press ure in the pr inte r : 392 ° F (200 ° C). The extra flaps and str ips mig ht cause wrinkl ing, cr easing, o r jams[...]

EN Guidel ines for using pa per 95 Car d stock and hea vy media Many types o f card stock can b e pri nted from the paper input tray , includi ng index cards and postcards. So me card stock performs better th an others b ecause its con struct ion is better suit ed for f eedi ng thr ough a laser printe r . F or o ptimum pr inter pe rf or ma nce, do [...]

96 Ap pendix B Paper spec ifications EN[...]

EN 97 C Memor y (DIMMs) This cha pter provid es inform ation on th e f o llowing top ics: ● Installi ng DIMM s (m emo r y) ● T est DIM M inst a llation ● Removing D IMMs[...]

98 Ap pendix C M emory (D IMMs) EN Installing DIMMs ( memor y) Adding memor y ( RAM only ) to the HP Laser Jet 1100 will en ab le you to pr int more co mple x print jobs. T o ins tall D IMMs, f o llow the in str uctions below: CA UTION Handling a DIMM chi p (memor y ) withou t wearin g a grounded, anti-sta tic device can dama ge the DI MM chip. 1 U[...]

EN Inst alling DI MMs (memory ) 99 4 P osition t he DIMM chip over the slot loca ted inside th e pr inter mem or y door . The gold cont acts sh ould be pointing down and the cut outs should b e on the left side. 5 Carefull y press t he DIMM chip into the slot, ens uring it is straight and al l the wa y down. The cam la tches should r otate inward. [...]

100 Appen dix C Memory (DI MMs) EN T est DIMM installation T est t he DIMM installa tion by prin ting a sel f-test p age and ch ecking the “ memory av a ilab le ” specifi ed on the p age. See “ Pr inting a self-t est page. ” Remo ving DIMMs[...]

EN Removing DIM Ms 101 T o re mov e D IMMs, f ol low the instr uctions below: CA UTION Handling a DIMM chi p (memor y ) withou t wearin g a grounded, anti-sta tic device can dama ge the DI MM chip. 1 Unplug the printe r . 2 Open the printer memor y do or by gently pul ling out and upward on the bottom edge until the door su ppor t s itself. 3 Unloc[...]

102 Appen dix C Memory (DI MMs) EN[...]

EN 103 D W arr anty and licensing This cha pter provid es inform ation on th e f o llowing top ics: ● Hewlett-P ackard software li cense agre ement ● Hewlett-P ackard limited warranty s tatement ● Limited warran ty f or toner car tr idge l if e[...]

104 Appen dix D Warranty and lice nsing EN Hewlett-P ac kard software license agreement A TTENTION: USE OF THE SOFTW ARE IS SUBJE CT T O THE HP SOFTW ARE LICENSE TERMS SET FOR TH B ELO W . USING THE SOFTW ARE INDICA TES Y OUR A CCEPT ANCE OF THE SE LICENSE TERMS. HP SOFTW ARE LIC ENSE TERMS The following License T er ms govern your use of the ac co[...]

EN Hewlett- Packard s oftware l icense agree ment 10 5 T ransfer . Y our li cense wil l automati cally te r minate upon any transfer of the Software. Upon tran sf er , you must deliver the Software, includin g any copies and related documenta tion, to the transf eree. The transf er ee must ac cept thes e License T er ms as a conditio n to the trans[...]

106 Appen dix D Warranty and lice nsing EN Hewlett-P ac kard limited warranty statement 1. HP warrants to you, the en d-user cu stomer , that HP har dware, accessor ies, and supplie s, will be free f rom defects in ma terials and wor kmansh ip after the d ate of purchase, for the per iod sp ecified a bov e. If HP receives notice of such def ects du[...]

EN Hewlett-Pac kard limited warranty s tatement 10 7 7 T O T HE EXTEN T ALLOWED BY LOCA L LA W , THE REMED IES IN TH IS W ARR ANTY ST A T EMENT ARE Y OU R SOLE AND EXCL USIV E REMEDI ES . EXCEPT AS INDICA TED ABO VE, IN NO EVENT WI LL HP OR ITS SUPPLIE RS BE LIABLE FOR LOSS OF D A T A OR FOR DIRECT , S PECIAL, INCIDENT AL , CONSEQUENTIAL (INCLUDING[...]

108 Appen dix D Warranty and lice nsing EN Limited warranty f or toner car tridge life Note The warranty bel ow applies to t he toner car tr idge tha t came with this pri nter . HP ton er cartridges ar e wa rran ted t o be fr ee fr om def e cts in m aterial s and work manship until the HP t oner is deple ted. The warranty covers any def ects or m a[...]

EN Limited wa rranty for to ner cartr idge life 10 9 How doe s State, Pro vince or Country Law ap ply? This limi ted warranty gives you specific legal r ights, and you may also hav e othe r right s which vary from state to state, provin ce to province, or count r y to countr y . This li mited warranty is t he sole warranty on th e HP tone r car t r[...]

110 Appen dix D Warranty and lice nsing EN[...]

EN 111 E Accessor ies and order ing inf or mation Y ou can incr ease the capabil ities of the pr inter with o ptional access ori es and s upplies. Use ac cessor ies and supp lies specifi cally des igned for the HP La serJet 1100 Pr int er and the HP LaserJet 1 100A Prin terŽ Copi erŽ Scanner to e nsure optimum perf or ma nce.[...]

112 Appen dix E A ccessor ies and o rdering in formatio n EN Order ing inf ormation Item Description o r Use Order Number Printer memory Dual i n-line memo r y module (D IMM) Boosts th e ability of the printer t o handle c omplex print jobs . ● Maxim um add on: 1 6 MB ● A vai labl e DIMMs: 4 MB 8 MB 16 MB C4135A C4136A C4137A Cables and interf [...]

EN 113 Supple- mentary documen - tation HP Laser Jet P ri nter F amily P aper Specific ati on Guide A guide to using paper and other print media wit h HP LaserJet p r inters . 5021-8909 HP Laser Jet 110 0A Printer Ž Copier Ž Scan ner hard-c op y user guide A printed and b ound user guide for the HP LaserJet 11 00A Printer Ž Copier Ž Scanner . ([...]

114 Appen dix E A ccessor ies and o rdering in formatio n EN[...]

EN Index 11 5 Inde x A Accessories an d ordering information 111 part numbers 112 B Best quality printer setting 3 1 Booklets printing 28 C Cancel print job 30 Cards printing 20 Cleaning printer 51 – 53 printer paper path 53 Compatibility LaserJet III 31 Components printer 3 – 7 Control panel printer 4 Customer supp ort 70 D Defau lt s etti ngs[...]

116 Index EN M Manual duplexing 23 Manual duplexing, card stock 25 Manual feed 2 2 Media cards, printing 20 envelopes, printing 17 labels, printing 18 letterhead, printing 19 printer choosing 8 specifications 8, 89 transparencies, printing 16 Memory DIMM available 100 installati on 98 removal 101 testing 100 Multiple pages per sheet printing 27 N N[...]

EN Index 11 7 S Sales office locations 75 Save toner EconoMode 31 Screen mess ages printer 41 Service agreements 73 availability 64 hardware 64 information form 66 office locations 75 providers 73 Service and sup port availability 64 see also Support 63 Settings print quality 31 printer properties (driver ) 11 Software license agreement 104 printer[...]

118 Index EN[...]

[...]

Co p yright© 2002 He wlett-Packard Co. Manual Part No. C4224-90967 *C4224-90967* *C4224-90967* C4224-90967 HP L aserJet 1100 Printer User Guide L aserJet 1100 HP User Guide[...]