HP (Hewlett-Packard) ProLiant BL495c G6 manual

HP Pr oL iant BL4 9 5c G6 Ser v er Blade Maint enance and S erv i ce Guide Part Number 575059-002 J uly 2009 (Second Edition)[...]

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chan ge without no tice. The only warranties for HP products and services a re set forth in the express warranty statements accompanying such produc ts and services. Noth ing herein should be construed as constituti ng an additional w arranty.[...]

Contents 3 Con t en t s Customer se lf re pair ...................................................................................................................... 5 Parts only warr anty service .................................................................................................... ..................... 5 Illustrated pa rts cata log [...]

Contents 4 USB support .................................................................................................................... .............. 50 Internal USB fu nctional ity ..................................................................................................... ........... 50 External USB fu nctional ity .................[...]

Customer self repair 5 C u s tomer s elf r epair HP products are designed with many Customer Self Repair (CSR) parts to minimi ze repair time and allow for greater flexibility in performing def ective parts re placement. If during the di agnosis period HP (or HP service providers or service partners) iden tifies that the repair can be accomplished [...]

Customer self repair 6 • Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplac ement et main d'œuvre du service vous seront facturés. • Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont é[...]

Customer self repair 7 NOTA: alcuni componenti HP non sono progettati per la ri parazione da parte del cl iente. Pe r rispettare la garanzia, HP richiede che queste parti siano sostituite da un c entro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Ca talogo illustrato dei componenti. In base alla disponibilità e [...]

Customer self repair 8 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materiali en, die mit einem CSR- Ersatzteil geliefert werden, könn en Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defe kte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen [...]

Customer self repair 9 Centro de asistencia técnica de HP y reci birá ayu da telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componente s CSR, HP especificará si los comp onentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hace[...]

Customer self repair 10 periode, gewoonlijk vijf (5) werkdagen, retourne ren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meeg eleverde verpakkingsmateriaal. Als u h et defecte onderdeel niet t erugzendt, kan HP u voor het vervangende onderdeel kosten in reken ing brengen. Bij reparatie door de kla[...]

Customer self repair 11 Se r v iço de gar an ti a ape nas par a peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fo rnece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatóri[...]

Customer self repair 12[...]

Customer self repair 13[...]

Customer self repair 14[...]

Customer self repair 15[...]

Illustrated parts catalog 16 Illus tr at ed par ts catalog Server blade components Item Description Spare part number Customer self repair (on page 5 ) 1 Access panel 490819-001 Mandatory 1 2 Processors — — a) 2.2-GHz AMD Opteron™ Mod el 2427** 573871-001 Optional 2 b) 2.6-GHz AMD Opteron™ Mod el 2435* ** 573870-001 Optional 2 c) 2.1-GHz AM[...]

Illustrated parts catalog 17 Item Description Spare part number Customer self repair (on page 5 ) a) 64-GB, 2.5-in SATA 461333-001 Mandatory 1 b) 32-GB, 2.5-in SATA 461332-001 Mandatory 1 5 DIMMs — — a) 1-GB, PC2-6400, RoHS* 501156-001 Mandatory 1 b) 2-GB, PC2-6400, RoHS* 501157-001 Mandatory 1 c) 4-GB, PC2-6400, RoHS* 501158-001 Mandatory 1 d)[...]

Illustrated parts catalog 18 Item Description Spare part number Customer self repair (on page 5 ) a) Hard drive power cable — — b) Hard drive data cable — — 12 Infiniband mezzanine card options* — — a) HP 4X DDR IB Dual Port Mezzanine HCA for HP BladeSystem c-Class 450604-001 Mand atory 1 b) HP 4X DDR IB Mezzanine HCA for HP Blad eSyste[...]

Illustrated parts catalog 19 2 Optional: Optional—Teile, für die das Customer Self Repa ir-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den A ustausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusät[...]

Illustrated parts catalog 20[...]

Removal and replacement procedures 21 R emo v al and r eplacement pr ocedur e s Required tools You need the following item s for some procedures: • T-15 Torx screwdriver (provided inside the access panel) • Flathead screwdriver • HP Insight Diagnostics softw are (" HP Insight Diagnostics " on page 47 ) Safety considerations Before p[...]

Removal and replacement procedures 22 CAUTION: When performing non-hot-plug operatio ns, you must power down the server blade and/or the system. However, it may be necessar y to leave the server blade powered up when performing other operations, such as hot-plug instal lations or troubleshooting. Symbols on equipment The following symbols may be pl[...]

Removal and replacement procedures 23 Power down the server blade Before powering down the server blade for any up grade or maintenance procedures, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power down the server blade: • Use a virtual power butt[...]

Removal and replacement procedures 24 3. Remove the server blade. 4. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly gr ound the serve[...]

Removal and replacement procedures 25 5. Disconnect the hard drive cables. 6. Remove the hard drive. 7. Disconnect the hard drive cables from th e hard drive. Retain for future use. To replace the component, reverse the r emoval procedure. DIMM baffle To remove the component: 1. Power down the server blade (on page 23 ). 2. Remove the server blade [...]

Removal and replacement procedures 26 4. Disconnect the hard drive cables. 5. Remove the hard drive (" Hard drive " on page 24 ). 6. Remove the DIMM baffle. To replace the component, reverse the r emoval procedure. DIMMs To remove the component: 1. Power down the server blade (on page 23 ). 2. Remove the server blade (on page 23 ). 3. Rem[...]

Removal and replacement procedures 27 For this procedure, removing the hard drive from the DI MM baffle is not required. 6. Remove the DIMM. To replace the component, reverse the r emoval procedure. Mezzanine card Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, s ee the system bo[...]

Removal and replacement procedures 28 To replace the component: 1. Install the mezzanine card. Press down above the back side of the connector to seat the card. 2. Install the access panel (" Access panel " on page 24 ). 3. Install the server blade. Front bezel To remove the component: WARNING: To reduce the risk of personal injury from h[...]

Removal and replacement procedures 29 To replace the component, reverse the r emoval procedure. Server blade release lever To remove the component: 1. Power down the server blade (on page 23 ). 2. Remove the server blade (on page 23 ). 3. Remove the access panel (" Access panel " on page 24 ). 4. Remove the front bezel (" Front bezel[...]

Removal and replacement procedures 30 6. Remove the release button. To replace the component, reverse the r emoval procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To remove the component: 1. Power down the server blade (on page 23[...]

Removal and replacement procedures 31 To replace the component: 1. Clean the old thermal grease fr om the processor with the alcohol sw ab. Allow the alcohol to evaporate before continuing. CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the proces sor after it has been installed. 2[...]

Removal and replacement procedures 32 4. Install the heatsink. Insert both screws, and then alternate tightening until the heatsink is seated properly. 5. Install the access panel (" Access panel " on page 24 ). 6. Install the server blade. Processor WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and th[...]

Removal and replacement procedures 33 5. Open the processor retaining latch and the processor socket retaining bracket. 6. Using your fingers, remove the failed processor. To replace the component: CAUTION: The pins on the processor s ocket are very fragile. Any damage to them may require replacing the system board. CAUTION: Failure to completely o[...]

Removal and replacement procedures 34 1. If the processor has separated from the in stallation tool, carefully re-insert th e processor in the tool. 2. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is design ed to fit one way into the socket. Use the align ment guides on the processor and so[...]

Removal and replacement procedures 35 3. Press down firmly until the processor in stallation tool clicks and separates from the processor, and then remove the processor installation tool. 4. Close the processor retaining bracket and the processor retaining latch. 5. Clean the old thermal grease fr om the heatsink with the alcohol swab . Allow the a[...]

Removal and replacement procedures 36 CAUTION: To avoid damage to the system board, processor soc ket, and screws, do not overtighten the heatsink screws. Us e the wrench supplied with the system to reduce the possibility of overtightenin g the screws. 7. Install the heatsink. Insert both screws, and then alternate tightening until the heatsink is [...]

Removal and replacement procedures 37 2. Remove the server blade (on page 23 ). 3. Remove the access panel (" Access panel " on page 24 ). 4. Remove the battery tray. To replace the component, reverse the r emoval procedure. System board To remove the component: 1. Power down the server blade (on page 23 ). 2. Remove the server blade (on [...]

Removal and replacement procedures 38 11. Open the processor retaining latch and the processor socket retaining bracket. 12. Using your fingers, remove the processor from the failed system boar d. CAUTION: To avoid damage to the system board: • Do not touch the processor socket contacts. • Always install the processor socket cover after removin[...]

Removal and replacement procedures 39 13. Remove the system board assembly. To replace the system board: 1. Install the spare system board assembly. 2. Prepare the processor socket on the spare syst em board:[...]

Removal and replacement procedures 40 a. Remove the processor socket protective cover. b. Open the processor retaining latch and the processor socket retaining bracket. 3. Install the processor socket cover onto the pr ocessor socket of the f ailed system board. 4. Install the processor on the spare system board. CAUTION: The processor is design ed[...]

Removal and replacement procedures 41 5. Close the processor retaining latch and th e processor socket retaini ng bracket. 6. Clean the old thermal grease fr om the heatsink an d the top of the processor with the alcohol swab. Allow the alcohol to evapo rate before continuing. 7. Apply all the grease to the top of the processor in one of the foll o[...]

Removal and replacement procedures 42 8. Install the heatsink (" Heatsink " on page 30 ). 9. Install all components removed fr om the failed syst em board. IMPORTANT: Install all components with the same co nfiguration that was used on the failed system board. After you replace the system board, you must re-ent er the server serial number[...]

Removal and replacement procedures 43 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery t[...]

Cabling 44 C abling Hard drive cabling CAUTION: When routing cables, always be sure th at the cables are not in a position where they can be pinched or crimped. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade adminis tration, configuration, and diagnostic procedures by connecting video an[...]

Cabling 45 Numerous configurations are possible. This secti o n offers two possible co nfigurations. For more information, see "USB support and functionality (on page 50 )." Accessing a server blade with local KVM For this configuration, a USB hub is not necessary. To connect addi tional devices, use a USB hub. CAUTION: Before disconnecti[...]

Cabling 46 1. Connect the SUV cable to the serv er blade. 2. Connect the video connector to a monitor. 3. Connect a USB hub to one USB connector. 4. Connect the following to the USB hub: o USB CD/DVD-ROM drive o USB keyboard o USB mouse o USB diskette Item Description 1 Monitor 2 USB mouse 3 HP c-Class Blade SUV Cable 4 Server blade 5 USB hub 6 USB[...]

Diagnostic tools 47 Diagno s ti c tools Troubleshooting resources The HP ProLiant Servers Troubleshoot ing Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server bl ades[...]

Diagnostic tools 48 This functionality supports o perating systems that may not be supported by the server blade. For operating systems supported by the server blade, see the HP website ( http://www.hp.com/go/supporto s ). If a significant change occurs betw een data-gathering intervals, the su rvey fun ction marks the previous information and over[...]

Diagnostic tools 49 HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X 7, so you can spend less time solv ing problems and more time focused on your business. You can have your systems remotely mon itored for hardware failure using secure technology that has bee[...]

Diagnostic tools 50 • Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Ba sed Setup Utility User Guide on the Documentation CD or the HP website ( http://www.hp.com/support/smartstart/docum entation ). USB support and function[...]

Component identification 51 C om ponent i dentif icati on Front panel components Item Description 1 Local I/O conn ector 2 Serial label pull tab 3 Server blade release lever button 4 Power On/Standby button 5 Server blade release lever[...]

Component identification 52 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Internal health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition 3 NIC 1 LED Green = Network linked Green flashing = Network activity O[...]

Component identification 53 System board components Item Description 1 DIMM slots 2 Hard drive data connect or 2 3 Hard drive data connector 1 4 Hard drive power connector 1 5 Hard drive power connector 2 6 Internal USB connector 7 System battery 8 Enclosure connector 9 Battery tray 10 Mezzanine connector 1 (Type I only) 11 Mezzanine connector 2 (T[...]

Component identification 54 System maintenance switch Position Function Default 1* iLO 2 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5* Password disabled Off 6* Reset configuration Off 7 Reserved Off 8 Reserved Off *To access redundant ROM, set S1, S5, and S6 to ON. System maintenance switch procedures When you perf[...]

Component identification 55 Accessing the redundant ROM If the system ROM is corrupt ed, the system automatica lly switches to the redundant ROM in most c ases. If the system does not automatically switch to th e redundant ROM, perform the foll owing steps: 1. Power down the server blade (on page 23 ). 2. Remove the server blade (on page 23 ). 3. R[...]

Specifications 56 Sp e c i fica t io n s Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 60 ° C (-40 ° F to 140 ° F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30 ° C (86 ° F) Relative humidity (noncondensing)** Operating 10% [...]

Acronyms and abbreviations 57 A c r on y ms and a bbr e v iati ons CSR Customer Self Repair HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 IML Integrated Management Log POST Power-On Self Test PSP ProLiant Support Pack RBSU ROM-Based Setup Utility SUV serial, USB, video UID unit identification USB universal serial bus[...]

Index 58 A access panel 16, 24 Array Diagnostic Utility (ADU) 48 B baffles 25 battery 16, 42 battery tray 16, 36 buttons 51 C cables 16, 44 cabling 44 cabling, hard drive 44 cache module 16 cautions 21 component identification 51, 53 components 16, 51, 53 connectors 51, 53 CSR (customer self repair) 5 customer self repair (CS R) 5 D diagnostic tool[...]

Index 59 R release button 29 removing the server blade 23 required tools 21 resources 47 resources, troubleshooting 47 S safety considerations 21 safety information 21 serial connector 55 serial label pull tab 51 server blade components 16 server blade release lever 16, 29 solid state drive 16 specifications 56 specifications, server blade 56 stati[...]