HP 1020 manual

Symbols Space A n s w e r M o d e T A M / FAX F A X / TEL TEL ABC DEF JKL GHI MNO TUV PQRS WXYZ 123 456 789 * 0# 1 Scan & Fax Stop Start/Copy Resolution Contrast 2 3 4 5 6 Error 7 8 9 10 FAX/COPY MIC Options/Volume Speed Dial Flash Mute Redial/Pause Speaker Phone Caller ID List S kip R e p la y P la y R e co r d E ra s e M e s s a g e s Cancel [...]

C opyright © 2001–200 2 Hewlett-P ackard C ompany All rights are reserved. No part of the document may be photocopied, reproduced, or tran slated to another language without the prior written consent of Hewlett- P ackard Com pany. P ublication number: C8 5 8 0 -9 0106 (Rev. B) Second edition: April 2002 Printed in South K orea, C hina, or the E [...]

Q-1 Qui ck S ta rt F ollow these instructions to quickly use your HP F ax 10 20 Series. L ater chapters include more detailed instructions. • /RDGLQJSDSHU . . . . . . . . . . . . . . . . . . . . . . . . . page Q- 2 • 6HWWLQJWKHSDSHUVL]H . . . . . . . . . . . . . . . . . . . page Q- 3 • 6HQGLQJDID[ . . . . . . . . . . . . . .[...]

hp fax 1020 series Q-2 Loading paper To load paper follow these instructions. 1 P ull the paper tray cover forward. 2 F an, neatly stack, then insert up to 100 sh eets of paper. If necessary, VTXHH]H and move the media guides until they to uch the paper. a Squeeze and move the right media gu ide until it is set to the correct paper size: L TR/L GL [...]

Quick Start Q-3 Setting the paper size The fax machine can print on three paper sizes: L etter, A4 , and Legal. Le tter or A4 will be the default paper si ze, depending on the country setting. Tip! If your faxes are being clipped in width or length, verify that the correct country is selected under the C o untry and L anguage menu option. See “C [...]

hp fax 1020 series Q-4 Loading documents to fax or copy You can load up to 20 pages in the document feeder. L oad the documents face down (printed side toward the machine) . Sending a fax You can send a fax in one of two ways: • The standard method scans and se nds ea ch page. •T h e Scan & F ax button scan s all of the page s before starti[...]

Quick Start Q-5 Scan & Fa x 1 P lace the document to be se nt face down in the document tray. 2P r e s s Scan & Fax . 3D i a l t h e n u m b e r b y u s i n g one of these methods: • Entering the number and pressing Start/Copy . •P r e s s i n g a One Touch button. •P r e s s i n g t h e Speed Dial button, entering a speed dial code a[...]

hp fax 1020 series Q-6 Making a copy To make a copy, follow these instructions: 1 P lace the document to be copied face down in the document tray. 2P r e s s Start /Cop y . 3 If you want more than one copy, use the number pad to enter the number of copies. 4P r e s s Start /Cop y . Tip! F or fewer than 10 copies, you must enter the leading 0; for e[...]

Quick Start Q-7 Receiving telephone calls When the telephone rings, pick up the handset or press the Speaker Phone button. Tip! To hang up the speaker pho ne, si mply press the Speaker Phone button again. Important: If the fa x is already printing and you hear fax tones when you answer the telephone, just press Start /Copy to receive the fax. The n[...]

hp fax 1020 series Q-8 Using the answering machine 1P r e s s t h e Re cord button twice. Tip! In C anada, L atin America, and the U. S. only: for the best sound quality, use the handset to record your OGM instead of the speakerphone. L ift the handse t after you have pressed the Re cor d butto n once, then press Re cor d again to begin recording y[...]

i Table of Contents  7KH)URQW3DQHODQG0HQXV    The Front Pan el . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 The Menus . . . . . . . . . . . . . . . . . . . . . . . . .[...]

hp fax 1020 series ii Printing the speed dial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Printing the broadcast list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4  $QVZHULQJ0DFKLQH   ?[...]

iii Setting Auto Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Turning Beep Sounds On an d Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Setting ECM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Changing the Country and Language . . . . . . . . . . . . [...]

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1 1 The F ront P anel and M enus The Front P anel Symbols Space Answer Mode T AM/ FA X FAX TEL ABC DEF JKL GHI MNO TUV PQRS WXYZ 123 456 789 * 0# 1 Scan & Fax Stop Start/Copy Resolution Contrast 2 3 4 5 6 Error 7 8 9 10 F AX/COPY MIC Options/Volume Speed Dial Flash Mute Redial/Pause Speaker Phone Caller ID List Skip Replay Play Record Erase Mes[...]

hp fax 1020 series 2 Symbols Space Answer Mode TA M / FA X FA X TEL ABC DEF JKL GHI MNO TUV PQRS WXYZ 12 3 456 78 9 * 0# 6 Error 7 8 9 0 L i ght bl inks when the unit requires attention. Display shows menu items and messages from the unit. Telephone pad is used to dial telephone and fax numbers and to enter letters and symbols into header informati[...]

The Front Panel and Menus 3 The M enus M enu Button 1:Fax F unc tions 2:Print Report 3:Set Speed Dial 4:B asic Setup 5:Rings & V olum e 6:T AM Setup 7 :Advanced Setup 1:Send Fax L ater 2:Broadcasting 3:Fax F or war ding 4:P oll Receiv e 1:Last T ransact 2:Fax Log 3:Speed Dials 4:Broadcast List 5:Menu Set tings 6:Self T est 7 :Reprint F axes 8:U[...]

hp fax 1020 series 4 Navigating the menus Use the Menu buttons to navigate the menu items. •P r e s s t h e Menu button to access the menu system. • If you know the menu it em number, press that numbe r. F or example, you can get to 4:Basic Set up either by pressing 4 or by using the arrow buttons (   ). • Use the arrow buttons (  ?[...]

The Front Panel and Menus 5 5P r e s s Enter . Fine * will disp lay. Tip! The * means that F ine is the current setting. 6 Press the right arrow button (  ) until Standard displays (2 times) . 7P r e s s Enter . 8P r e s s t h e Cancel butto n repeatedly to exit the menu. Entering dates, times, text, and telephone numbers Some menu items ask you[...]

hp fax 1020 series 6 7HOHSKRQHQ XPEHUV To enter a telephone number, including in your header or when programming your speed dial codes, press the telephone keypad numbers. To put a p ause or a dash (-) into a telephone n umber, use the Redial/P ause button. When you put a das h between numbers, a pause i s entered. 7H[WDQG1XPEHU/ [...]

7 2 Setting Up to Re ceive F axes F ollow these instructions to finish se tting up your HP F ax 10 20 Series to receive faxes. How the product rece ive s faxes de pends on the answer mode you chose when you set up the pro du ct. +RZDUHRXJRLQJWRXVHRXU +3 )D [ " 3URFHHGWR F ax machine with few or no voice ca[...]

hp fax 1020 series 8 Setting the Answer Mode You can send faxes in an y answer mode. The answer mode setti ng determines how the product answers the incoming call. Press the Answer Mod e button until the light show s under the desired option. Setting the T AM/F AX Ring If you have set the Answer Mode to TAM/F A X ( “Setting the A nsw er Mode” o[...]

Setting Up to Receive Faxes 9 1P r e s s Men u . 1:Fax Func tions will display. 2P r e s s 5 . 5:Rings & Volume will display. 3P r e s s Enter. 1:TAM/FAX Ri ng will d isplay. 4P r e s s Enter . Toll Saver * will display. 5 Use the arrow buttons (   ) to choose the number of rings to occur before the answering machine answ ers and press En[...]

hp fax 1020 series 10 Setting the F A X Ring If you have set the Answer Mode to F AX ( “Setting the Answer Mode ” on page 8 ), the product wil l answer the inc oming call as a fax m achine. Important: You can answer this line as a telephone only if you an swer before the HP fax. Use this function to choose: • whether the fax should ring au di[...]

Setting Up to Receive Faxes 11 8P r e s s Enter . Fax Ring C ount will displa y. 2 * will display. 9 Use the arrow buttons (   ) to choose the number of rings before the fax machine answ ers. 1 through 9 are the opt ions. 2 is the default. 10 Press Enter . 11 Press Cancel repeatedly to exit the menu.[...]

hp fax 1020 series 12 Using Answer P attern (Distinctive Ring P attern) Distinctive R ing is a serv ice you subscribe to thro ugh your local telephone company (not all telephone companies provide this service) . The telephone company will assign more th an one te lephone number to a single telepho ne line. E a ch telephone number is assign ed a spe[...]

Setting Up to Receive Faxes 13 • When the fax detects a Double Ring pattern, it immediately answe r s and attempts to receive a fax. • When the fax detects a Single R ing pa ttern, the TAM R ing C ount will be used before the HP F ax answers the call. Voice calls will be recorded on the answering machine. Setting the answer pattern 1P r e s s M[...]

hp fax 1020 series 14 Silent Detect Silent Detect refers to re ceiving faxes from older ma chines that do not send fax tones. This setting causes the HP F ax to wait and attempt to receive a fax if it does not hear a voice. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e s s 7 . 3 7:Advanced Setup will d isplay. 4P r e s s Enter[...]

Setting Up to Receive Faxes 15 Using an External Answering Machine To use an external answering machine with your HP F ax follow these steps. 1 Set the Answer Mode to F AX. See “Setting the Answer Mode” on page 8. 2 Set the F ax Ring Count to be hi gher than the external answering machine’s ring count . See “Setting the F AX R i ng” on pa[...]

hp fax 1020 series 16 4P r e s s 8 . 8:Caller I D will display. 5P r e s s Enter . 6 Press the right arrow button (  ) to scroll to On and press Enter . 7P r e s s Cancel repeatedly to exit the menu. Printing a list of calls There are two methods of printing a list of cal ls by C aller ID . ) URQWSDQHO Press the Caller I D List button o[...]

17 3 Using Speed Dialing and Broadcasting F ollow these instructions to set up Sp ee d Dials and One-Touch buttons and to use the Broadcast L ist. Speed Dials an d One-Touch buttons allow you to program frequently ca lled numbers (both telephone and fax) into yo ur uni t so you do not have to dial them each time. T h e B r o a d c a s t i n g f u n[...]

hp fax 1020 series 18 Programming speed dials 1P r e s s Men u . 1:Fax Func tions will display. 2P r e s s 3 . 3:Set Spe ed Dial will display. 3P r e s s Enter . 1:Speed Di al will display. 4P r e s s Enter . 01:Unassig ned will disp lay. The first u nassigned speed dia l number is shown. You can use the arrow buttons (   ) to scroll through [...]

Using Speed Dialing and Broadcasting 19 ( GLWLQJH[LVWLQJVSHHGGLDO HQWULHV To edit existing entries follow these steps. 1 F ollow Steps 1–4 in Settin g Up Speed Dials. 2 Use the arrow buttons (   ) to scroll to the entry you want to change. 3P r e s s Enter . 4 Enter the new information and press Enter after each step. 5P r[...]

hp fax 1020 series 20 Dialing with One- Touch buttons The first 10 speed dia l codes are as signed to the One-Touch buttons and are dialed by pressi ng the corresponding button. Dialing with Speed Dial codes 1P r e s s t h e Speed Dial button. 2 Enter the speed dial code. 3P r e s s Start /Cop y or Enter . Sending a F ax to Several P eople You can [...]

Using Speed Dialing and Broadcasting 21 3P r e s s Enter. 1:Speed Di al will displa y. 4P r e s s 2 . 2:Broadcas t List will display. 5P r e s s Enter . Entry(01-3 0):01 will display. 6 Enter the number you want to assign to this person (01- 30) and press Enter . Tip! Enter the leading zero. F or number 3, enter 0 3 . 7 Enter the fax number and pre[...]

hp fax 1020 series 22 Sending a broadcast fax You must have the Broa dcast List already created before you can send a broadcast fax. See “Creating the broadcast li st” on page 20. 1 P lace the d ocument face dow n into the fax. The document must be in the machine before you select Broadcasting. 2P r e s s Men u . 1:Fax Func tions will display. [...]

Using Speed Dialing and Broadcasting 23 Deleting an Entry Use this feature to delete either a s peed dial entry or a broadcast list entry. 1P r e s s Men u . 1:Fax Func tions will display. 2P r e s s 3 . 3:Set Spee d Dial will display. 3P r e s s Enter . 1:Speed Di al will displa y. 4P r e s s 3 . 3:Delete E ntry will displa y. 5P r e s s Enter . S[...]

hp fax 1020 series 24 Printing the Speed Dial or Broadcast L ist You can print lis ts of your speed dial and broadcast entries. Th is is especially useful when you need to edit your lists. Printing the speed dial list 1P r e s s Men u . 1:Fax Func tions will display. 2P r e s s 3 . 3:Set Spee d Dial will display. 3P r e s s Enter . 1:Speed Di al wi[...]

25 4 Answering M achine Important! To use the answering machine, the Answer Mode must be set to TAM/F AX. See “Setting the Answer Mode” on page 8. Your fax machine includ es an integrated telephone answering machine (TAM) . The answering machine is di gital. You do not need tapes or ba tte r ie s. It wi l l re t ai n y ou r m es sa ge s in ca s[...]

hp fax 1020 series 26 Recordin g O utgoing M essages Before using the answering machine, you must record a greeting or outgoing message (OGM). The outgoi ng message must be between 2 and 4 0 seconds long. K eep your message as short as possible to ensure that all faxes are received. To record the outgoing message Sample message: You have reached __[...]

Answering Machine 27 Listening to Messages When messa ges have been recei ved, the Messages light wi ll blink. Use the buttons for the following tasks: • Pla y — P lays all messages starting with the new ones. Pressing Pl a y in the middle of a mess age will pause it; press Pl ay again to restart. Tip! The date and time of the message will disp[...]

hp fax 1020 series 28 Screening Calls You can set the answering machine so that you c an hear messages as they are being recorded. You can then choos e to pick up th e telephone. T he default setting for C all Screening is On. 1P r e s s Men u . 1:Fax Func tions will display. 2P r e s s 6 . 6:TAM Setu p will display. 3P r e s s Enter . 1:Message Le[...]

Answering Machine 29 Changing the Length of M essages You can change the time available for incoming messages from the default of 60 s e c o n d s t o 30 , 90 , o r 1 2 0 s e c o n d s . The messa ge length will b e automatically adju sted for shorter messag es. Messages longer than the setting will be cut off. 1P r e s s Men u . 1:Fax Func tions w[...]

hp fax 1020 series 30 Listening to Messages Remotely You can pick up your messages from any touch tone telephone using your P IN (personal identifica tion number) C ode. Select a 3-digit numb er that you will remember. Important! If you want to access your TA M remotely, you must change the PI N C ode from the default *000. Establishing your PIN co[...]

Answering Machine 31 Ret r ie vi n g me ss a g e s 1 Dial your fax machine from any touch tone telephone. 2 While the outgoing mess age is playing, enter an asterisk ( *) plus the P IN C ode you selected. F or example, if your PIN C ode is 12 3, you would enter *123 . Important: You must have chang ed the PIN C ode from the default *000 for remote [...]

hp fax 1020 series 32 ([DPSOHRIUHPRWHDQVZHULQJPDFKLQHXVH Assume you are travelling away from home and want to check your answering machine and change your PI N code. Your P IN code is 12 3 . You want to change the P I N code to 4 5 6 . 1 Dial the fax machine. 2 While your outgoing greeting is playing, press *123 . 3 To listen t[...]

33 5 F ax Functions This chapter will in troduce you to the various faxing features of the product. Receiving F axes How you receive faxes depends on how Answer Mode is set. Be sure you have set th e answer mode to best me et your needs. See “Setting the Answer Mode” on page 8. Fa x p o l li n g F ax polling allows you to set your unit to call [...]

hp fax 1020 series 34 Sending a F ax You can send a fax using several methods. • Standard method—s cans and sends each page • Scan and fax—scans al l of the pages before starting to send. This is very useful for multiple pag e faxes so that you can determine that all pages are scanned properly before sending starts. • Send later—sends a[...]

Fax Functions 35 Scan & Fa x Scan & F ax can be used for an individual fax document or set as a default for all faxes. When you use Scan & F ax, all pages of the fa x document are scanned before the number is dialed. This fea tu re allows you to make sure that all pages are scanne d properly before walking a way from the machine. If Mem[...]

hp fax 1020 series 36 6HWDV'HIDXOW To set Scan & F ax as the default for all faxes, follow these steps. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e s s 7 . 7:Advanced Setup will display. 3P r e s s Enter . 1:Scan & Fax will dis play. 4P r e s s Enter . Off * wi ll display. 5 Use the arrow buttons ( ?[...]

Fax Functions 37 Sending a fax to multiple numbers To send a fax to a distribution list (als o called a broadcast l ist) , you must first have created that distribu tion list. See “Creating the broadcast list” on page 20. 1 P lace the d ocument into the fax. 2P r e s s Men u . 1:Fax Func tions will display. 3P r e s s Enter . 1:Send Fax Late r [...]

hp fax 1020 series 38 Sending your fax at a later time To scan your fax to be sent at a later time (up to 2 3 hours and 5 9 minutes later) , follow these steps. 1 Insert th e docu me nt in the doc ume nt tra y. 2P r e s s t h e Menu button. 1:Fax Func tions will display. 3P r e s s Enter . 1:Send Fax Late r will display. 4P r e s s Enter . Cancel *[...]

Fax Functions 39 F ax Settings Several settings are availabl e to change the appearance of your sent faxes. These settings do not affect incoming faxes. Contrast The contrast button on the front panel allows you to lighten or darken the image for the next fax you send or co py you make. C ontrast reverts to the middle setting after each use. 1 Inse[...]

hp fax 1020 series 40 Reso lut ion R esolution sets the quality of faxes you send and copies you make. You can adjust resolution for an individual fax or copy or for all faxes and copies. ,QGLYLGXDO To set R esolution for an individual fax or copy, use the Reso lut ion button on the front panel. 1 Insert th e document. 2P r e s s t h e Re sol[...]

Fax Functions 41 6HWDV'HIDXOW To set a defau lt resolution for all fa xes an d co pies, follow these step s. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e s s 4 . 4:Basic Se tup will disp lay. 3P r e s s Enter . 1:Date & Time wi ll display. 4P r e s s 4 . 4:Resoluti on will displa y. 5P r e s s Enter . Fin[...]

hp fax 1020 series 42 Fax r e d u c t i o n You can set a percentage for rece iv ed faxes to be reduced. F ollow these steps. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e s s 7 . 7:Advanced Setup will display. 3P r e s s Enter . 1:Scan & Fax will dis play. 4P r e s s 2 . 2:Fax Redu ction will display. 5P r e s s Enter . 9[...]

Fax Functions 43 Printing Reports Your HP F ax contains a number of repo rts that you can print. To print each report, follow these steps. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2 P r e s s 2 . 2:Print Re ports will display. 3P r e s s Enter . 1:Last Trans act will disp lay. 4 Use the arrow buttons (   ) to scroll to the[...]

hp fax 1020 series 44 8VDJH5HSRUW This report may be requested or used during produ ct servicing. &DOOH U,'/L VW If you live in the U. S. or C anada AND you subscribe to C aller ID , this reports prints the last 10 calls and who they were from. This report can also be printed by a front panel button.[...]

Fax Functions 45 Fa x Fo r w a rd i n g F ax forwarding allows you to forward incoming faxes to another fa x machine. To use fax forwar ding follow th ese steps. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e s s Enter . 1:Send Fax Late r will display. 3 P r e s s 3 . 3:Fax Forw arding will display. 4P r e s s Enter . Cancel * [...]

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47 6 Copy F unctions Your HP F ax also functions as a conv enience copy machine. Mak ing Co pi es To make c opies follow t hese steps. 1 Insert the document. 2 C hange any desired settings; such as, contrast, reso lution, reduction and coll ation. 3P r e s s t h e Start/Copy button. 4 If you want more than one copy, use the number pad to enter the [...]

hp fax 1020 series 48 Reducing Copies To reduce the size of your copies follow these steps. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e s s 4 . 4:Basic Se tup will disp lay. 3P r e s s Enter . 1:Date & Time wi ll display. 4P r e s s 5 . 5:Copy Reduc tion will display. 5P r e s s Enter . 100% * will disp lay. 6 Use the ar[...]

Copy Functions 49 Collating Copies To collate your copies, follow th es e step s. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e s s 4 . 4:Basic Se tup will disp lay. 3P r e s s Enter . 1:Date & Time wi ll display. 4P r e s s 6 . 6:Copy Colla tion will display. 5P r e s s Enter . Off * will display. 6 Press the right arrow [...]

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51 7 Other F eatures This chapter explain s some additional items that you may choose to change. Changing the Date and Time 1P r e s s t h e Menu button. 1:Fax Funct ions will display. 2P r e s s 4 . 4:Basic S etup will displa y. 3P r e s s Enter . 1:Date & Time will displa y. 4P r e s s Enter . Year: will display. Enter the date and time press[...]

hp fax 1020 series 52 Changing the Fax Header This information is required by law in many countries. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e s s 4 . 4:Basic Se tup will disp lay. 3P r e s s Enter . 1:Date & Time wi ll display. 4P r e s s 2 . 2:Fax Head er will display. 5P r e s s Enter . Your Name will display. 6 Ent[...]

Other Features 53 5P r e s s Enter . Every Erro r * will display. 6 Use the arrow buttons (   ) to choose an option and press Enter . A vailable options are: Every Error (default) , Send and Err or , Send Only , an d Off . 7P r e s s Cancel repeatedly to exit the menus. Turning Beep Sounds O n and Off Use this function to turn on and off the [...]

hp fax 1020 series 54 Setting ECM (UURUFRUUHFWLRQ PRGH ³ Re duces data lost due to p oor telephone lines. On good telephone lines, E C M has little to no effect. On poor lines, it increases sending time and possibly tele phone charges, but sends the da ta much more reliably. 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e[...]

Other Features 55 Changing the Country and Language This product is approv ed for use on ly in the country in which it was purchased. L ocal country laws may proh ibit the use of this product outside the country of purchase. It is strictly forbidden by law in virtually every country to connect nonapproved te lecommunications equipment (fax machines[...]

hp fax 1020 series 56 Resetting the Defaults 1P r e s s t h e Menu button. 1:Fax Func tions will display. 2P r e s s 7 . 7:Advanced Setup will display. 3P r e s s Enter . 1:Scan & Fax will dis play. 4P r e s s 5 . 5:Reset De faults will display. 5P r e s s Enter .[...]

57 8 Telephone F unctions Making Telephone Calls 1 P ick up the handset or press Speaker Phone . 2 Dial the telephone number by •U s i n g t h e n u m b e r p a d • Touching a on e touch button (with no document in the fax) •P r e s s i n g Speed Dial , entering a speed dial cod e, and p ressing Enter (with no document in the fax). Note: One [...]

hp fax 1020 series 58 Receiving Telephone Calls When the telephone rings, pick up the handset or press the Speaker Phone button. Important: If the fa x is already printing and you hear fax tones when you answer the telephone, just press Start /Copy to receive the fax. The new fax will print after the previous fax has finished printing. If the telep[...]

Telephone Functions 59 Handse t and sp eaker volum e Note: In E urope, you can only adjust th e volume for the speaker, not the handset. To adjust the volume for the current ca ll, press the right and left volume buttons repeatedly until the desired level is reached. Rin g vo lu me F ollow these s teps to adjust t he ring volume for th e unit. 1P r[...]

hp fax 1020 series 60 Redialing To redial the last n u mbe r dialed, press the Redia l button. Mute Speaker Phone Redial/Pause[...]

61 9 M aintenance and Troubleshooting The procedures and information in this chapter will allow you to maint ain your HP F ax and troubl eshoot problems you may encounter. This chapt er also includes: • C leaning print cartridges • C hanging print cartridges • Printing faxes stored in memory •M e s s a g e s •T r o u b l e s h o o t i n g[...]

hp fax 1020 series 62 Cleaning the Print Cartridge If you start seeing streaks or missing pa rts in your printing, first look at the print cartridge to make sure you still have ink. If you have ink and still have problems, make s ure paper is loaded and follow th ese steps. 1P r e s s Men u . 1:Fax Func tions will display. 2P r e s s 7 . 3 7:Adv. S[...]

Mainten an ce an d Troublesh o ot i ng 63 3 R emove and replac e the print cartridge. Tip! If the cartridge carriage moves back to the side before you put the cartridge in, shut and re-ope n the print cartridge doors. Printing F axes Stored in M emory All received faxes are stored in memo ry. If you run out of paper, have a paper jam, or run out of[...]

hp fax 1020 series 64 4P r e s s 7 . 7:Reprint Fa xes will disp lay. 5P r e s s Enter . Tip! Print the F ax L og first to see what faxe s you have missed. Press Stop when you have printed the pages you need. The HP F ax will print all pages stored in its memory. M essages on the Display and Error Log 0HVV DJH 0HDQ LQJ 6RO XWLRQ L oad paper No paper[...]

Mainten an ce an d Troublesh o ot i ng 65 Re ceive Error Error occurred when receiving fax. Ask other party to resend. No Doc to P o ll No Doc Erro r P oll to R eceive. F ax machine being polled has no document to send. C heck with other party. Memory F ull Memory F ull Error Memory full when colla ting copies, scan & fax, fax forwarding, or se[...]

hp fax 1020 series 66 Troubleshooting 3UREOHP 6ROXWLRQ I answered the tele phone and heard fax tones but the HP F ax did not accept the fax. This can occur when th e HP F a x is printing a fax when you answer the telephone. When you answer the telephone and hear fax tones, go to the HP F ax. If Printing Faxes is displaying, lift the handset and pre[...]

Mainten an ce an d Troublesh o ot i ng 67 I want to enter a pau se in a programmed number to “wait for a dial tone”. Use the Redial/P ause button to insert a one second delay. The pause will display as a - in your number. I want to put in a new print cartri dge but the carriage went back over to the le ft. C lose and re-open both print cartridg[...]

hp fax 1020 series 68 Clearing P aper Jams Clearing document jams 1 Open the print cartridge doors. 2 C arefully pull the pa per toward you from the bot tom. I’m having trouble receiving faxes in TAM/F AX mode. Make sure your OG M is as short as possible and reduce the number of rings to answer in TAM/F AX mode. See “Setting the TAM/F AX Ring?[...]

Mainten an ce an d Troublesh o ot i ng 69 Clearing paper jams 1 Open the paper tray cover. 2 C arefully pull the paper out. paper tray cove r[...]

hp fax 1020 series 70[...]

71 10 Specifications and R egulatory This chapter contain s product and supplies specifications, ordering information, and regu latory stat ements. P aper Types and Sizes The HP F ax is designed to work optimally with plain paper (cotton bond: 20 lb, 7 5 g/m2) in the followin g sizes: A4 , L etter, and L egal. L oad ing tip: Some papers have a side[...]

hp fax 1020 series 72 Product Specifications The specifications are subject to change without notice. $SSOLFDEOH7HOHSKRQH/LQHV P ublic Switched Telephone Network 'LDOLQJ0HWKRG Tone only &RPSDWLELOLW I TU-T Group 3 &RPSUHV VLRQ 6FKHP H MH , MR , MMR 3R Z H U  6 X S S O 100–12 7V, 5 0/6 0 Hz or 200–2 20V, 5 0/6 0 Hz[...]

Specifications 73 3ULQW5HVROXWLRQ 3 00 dpi, Inkjet 0HPRU&DSD FLW 9RLFH0HPRU )D [  0 H P R U 16 minutes including greeting 6 5 pages (10 20), 5 0 pages (10 20xi) (I TU-T Test Image #1 in standard resolution) $XWRPDWLF'RFXPHQW ) HHGHU&DSDF LW 20 sheets of 20 lb (7 5 g/m 2 ) bond paper &DOOHU ,' U.S.[...]

hp fax 1020 series 74 Regulatory Informat ion The following s ections desc ribe product requiremen ts from vari ous regulatory a gencies. 1RWLFHWRXVHUVRIWKH86WHOHSK RQHQHWZRUN)&&UHTXLUHPHQWV This equipme nt complies w ith FCC rules , Part 68. On this equipm ent is a lab el that cont ains, among othe r inf[...]

Specifications 75 The user may find the following bookl et prepared by the Federal Commun ications Commis sion helpful: How to Id ent ify and Resolve Ra dio-TV In terference Pro blems . This booklet is avail able from the U.S. Govern ment Printing Office, Washington DC, 20402. St ock No. 004-000-00345 -4. CAUT ION Pursuant to P a rt 15 .21 of the F[...]

hp fax 1020 series 76 1RWLFHWRDOOXVHUVRIWKH( XURSHDQ(FRQRPLF$UHD(($ This product is designed to interwork wi th the analog ue telephon e networks in the following c ountries: Network compatibilit y depends o n customer selected s ettings, whic h must be rese t to use the eq uipment on a tele phone network in a count[...]

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hp fax 1020 series 78 Use Hewlett-P a ckard Support Services www.hp.com If you are unable to find the answer you nee d in the prin ted documentation supplied wit h your product or on the web, you can contact on e of the HP support services listed in the follow ing pages. If a suppo rt service number is not listed for your country, contact your near[...]

Specifications 79 Warranty +HZOHWW3DFNDUG/LPLWHG*O REDO:DUUD QW6WDWHPHQ WIRU)D[6 HULHV3URGXFWV ([WHQWRI/LPLWHG:DUUDQW Hewlett-Packa rd (“HP”) warrants to the e nd-user customer (“Cu stomer”) that each HP Fax 1020 Se ries product (“Product”), including related softwa re, accessories, m[...]

hp fax 1020 series 80 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NE W ZEALAND, THE TERMS IN THIS LIMITED WARRANTY STATEMENT, EXCEPT TO THE EX TENT LAWFULLY PERMI TTE D, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MA NDATORY STATUT ORY RIGHTS APPLICABLE TO TH E SALE OF THE CO VERED HP PRODUCTS TO SU CH CUSTOMERS. Complete the fo[...]

81 Index A A4 paper  3 answer mode FAX  8 TAM/FAX  8 TEL  8 answer pattern  12 answering  7 answering machine external  15 greeting  26 listening  27 messages, changing length  29 OGM  26 PIN code  30 playing the OGM  26 remote access  30 screening calls  28 auto reports  52 B beep sounds  53 broad[...]

82 front panel buttons  1 G getting help  78 H handset, volum e  58 help  78 hp support  78 I ink cartridge  71 changing  62 cleaning  62 part number  71 L language  55 legal paper  3 letter paper  3 Loading documents  4 loading paper  2 M making calls  6 menu listing  3 using  3  4 message l[...]

83 text entering  5 length  6 triple ring  12 troubleshooting  66 V volume changing  58 ring  59 W warranty  79[...]

84[...]

Environmental Product Stewardship Program 3URWHFWLQJWKH(QYLURQPHQW Hewlett-P ackard C ompany is committed to providing quality products in an environmentally sound manner. This product has been designed with several a ttributes to minimize impacts on our environment. Please visit HP's C ommitment to the Environment website at http://www [...]

*C8580-90106* C8 5 80 -901 06 (Rev. B) Printed in South K orea, C hina, or the E uropean Union, April 2002[...]