HP 1100AHP manual

Copyright© 1999 He wlett-Packard Co. Printed in Germany Manual P art No. C4218-90962 *C4218-90962* *C4218-90962* C4218-90962 HP LaserJet 1100A User Guide LaserJet 1100A HP User Guide Printed on Recycled P aper[...]

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HP LaserJet 1100A Pr inter•Copier•Scanner User Guide _________________[...]

He wlett-P ac kard Company 11311 Chinden Boule v ard Boise, Idaho 83714 U .S.A. © Copy right He wlett- P ac kard Compan y 200 2 All R ights Reser v ed. Re prod uct ion , adaptat ion, or transl ation without prior written per miss ion is p rohibite d, e xcept a s allowed under th e c op yrigh t la ws. Publication numb er : C4218-909 62 Seco nd Edit[...]

EN Conten ts i Contents 1 Getting to kn ow th e printer Printer fe atures a nd benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Print wi th excellent q uality . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Save mon ey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Create pr ofessional[...]

ii Cont ents EN 3 Printing media Printi ng transparenc ies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Printi ng envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Printi ng labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Printi ng letterhead . . . .[...]

EN iii 6 Copying tasks Copy ove rview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 8 Making Q uick Copi es . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Quick Cop y setting s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 9 Using the Copier Co ntrol Panel . . . . . . . . [...]

iv Con tents EN 9 Troubleshooting the Copier/Scanner Findin g the solutio n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Scannin g proble ms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Copying p roblems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 The scann er did nothi n[...]

EN v Appendix A Printer specifi cations Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 FCC compli ance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 34 Envi ronmental P roduct Stew ardship Program . . . . . . . . . . . . . .13 5 Protec ting the En vironment . . . . . . [...]

vi Con tents EN Appendix F Accessories and order ing information Appendix G Scanner resolution and gray scal e Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 8 Resoluti on and gr ay-scale gui delines . . . . . . . . . . . . . . . . . . . . .179 Resoluti on . . . . . . . . . . . . . . . . . . . . . .[...]

EN 1 1 Getting to kno w the pr inter This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Pr inter features and benefits ● Pr inter co mponents ● Choosing paper an d other me dia ● Loading p aper into the pr inter ● T ur n ing the power off ● V oltag e con v ersi ons ● Acces sing pr inter pr oper ties (dr iver) and h [...]

2 Chapt er 1 Gett ing to kn ow the printer EN Printer features and benefits Congratulations o n the purcha se of your new prin ter . Y ou can . . . Print with e xcellent quali ty ● Pr int at 6 00 dots pe r inch (dp i) with Reso lution En hance ment techn olog y (REt) . Sa ve mon e y ● Use Eco noMode to s a ve toner . ● Pr int on b oth sides o[...]

EN Printe r compo nents 3 Printer comp onents 1. Pr inter c ontrol p anel 2. P aper suppor ts 3. P a per input tra y 4. Single- sh eet pap er input tra y (pr io r ity f eed) 5. P aper guide s 6. P aper- outp ut le v er 7. Straight-th rough output path 8. Pri nter door 9. P a per output bin 9 1 2 3 4 5 6 7 8 1. P ower s witch (220-24 0 v o lt pr int[...]

4 Chapt er 1 Gett ing to kn ow the printer EN Printer control panel The pr inter control pa nel is com pri sed of tw o lights and on e lighted b utton. These l ights prod uce patter n s that ide ntify the status of y our pri nter . ● Go b utton and light: Press and release to pri nt a self- test pag e or when in manual- f ee d mode , or press and[...]

EN Printe r compo nents 5 Printer paper input tray s Rear paper input tra y The paper input tra y lo cated close st to the back of the pr inter ca n hold up to 12 5 s heets of 2 0 l b . pape r or it ca n hold m ultip le env elopes. Fr ont (single-sheet) paper input tra y The si ngle-sheet paper i nput tra y sho uld be us ed whe n f eeding single pa[...]

6 Chapt er 1 Gett ing to kn ow the printer EN Printer paper outp ut paths P aper output bin The pape r output b in is lo cated on th e front of the pr inter . Pr inte d paper wi ll be colle cted her e in the cor rect seque nce when th e paper- output l e ver is in th e up posit ion. Use th e output bi n when pr intin g lar ge , c olla ted d ocum en[...]

EN Printe r compo nents 7 Printer do or Open the pri nter door to access the toner car t ridge, clear jams, and clea n the pr inter . The printe r door is locat ed on the front of the pr inter . Open and close th e pr inter doo r b y fir ml y gr asp ing the top left and rig ht sides of the pr inter door an d pulling it tow ards y ou. Note If the sc[...]

8 Chapt er 1 Gett ing to kn ow the printer EN Choo sing pape r and ot her medi a HP Laser Jet pr inters p roduce e xce llent pr int qu ality do cument s . Y o u can p rint on a v ar iety o f pr int med ia, such as paper (includi ng up to 100% rec ycled fiber content paper), env elopes, la bels, transpare ncies, and cus tom-sized m edia. Prope r tie[...]

EN Load ing paper into the p rinter 9 Loading p aper into the p rinter P aper should be loaded with the top down and the side-to-b e pr inted f ac ing f orward. Al wa ys adj ust the pap er guide s to prev ent jams and ske wing . CA UTION Attemptin g to pri nt on paper that i s wrink led, f ol ded, or dam aged in any wa y ma y caus e a ja m to occu [...]

10 Chapter 1 Gettin g to know t he printer EN T urning the power off Pri nters th at require 100-127 volts of power must b e unplugge d to tur n the pow er o ff . Pr inters that req uire 220-2 40 v olt s can be s witched off (the switch is located on the left side of th e power plug) or unplu gged. Note T o ensure safety when wor king insid e the p[...]

EN Acces sing pri nter proper ties (driv er) and hel p 11 Accessing p rinter pr ope r ties (driver) and he lp This s ection p ro vid es inform ation on th e f o llowing top ics: ● Printer prop er ties (driv er) ● Pr inter onl ine he lp Printer proper ties (driver) Pri nter prope r ties control th e printe r and all ow y ou to change def a ult s[...]

12 Chapter 1 Gettin g to know t he printer EN Prin ter on line help Printer pr oper ties online help The pr inter proper tie s (dr iv e r) online help inc ludes in f or m ation spec ific to the fu nctions within the pri nter pro per tie s . Th is onlin e help will gui de y ou when chan ging default settin gs f or your pr inter . Acces s the pr inte[...]

EN Printing a self-t est page 13 Printin g a self-test p a ge Among other ite ms , a s elf-test pa ge provides all of the printer confi guration se ttings, scanner attachme nt v erificati on, a samp le of the pr int qual ity , and provides inf or mat ion f or pr inter pa ge counts as well as scan and co p y pag e counts. A sel f-test pa ge can also[...]

14 Chapter 1 Gettin g to know t he printer EN[...]

EN 15 2 Getting to kno w the Copier/Scanner This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Scanner f e atures and b enefits ● Getting t o know the software ● Copier/S ca nne r co mpo nent s ● Suppo r ted pa per sizes and types (med ia) ● Precau tions for copy ing a nd scann ing ● Loadi ng Copier/Sc anner or iginal[...]

16 Chapter 2 Gettin g to know t he Copier /Scanner EN Scanner f eatures and bene fits Scan Use HP s oftware to simplify y o ur office ta sks: ● Fa x i n g ● E-Ma iling ● Editing text (OCR) ● Stor ing d ocumen ts electro nically Cop y Make Quick Copies when c op ying your most frequen t type of or iginal . Use the Cop ier Contr ol P ane l to[...]

EN Getting to know the software 17 Getting to kno w the software Bring the wor ld to y our finger tips by using the full-f eatured software solution included with your HP LaserJet 1100A Printer•Copier•Scanner . CONVENIENT - Document Assistant - Quick Cop y FULL FEA TURED - LaserJet Document Desktop - Copier Control P anel SCAN - E-Mail - F ax -[...]

18 Chapter 2 Gettin g to know t he Copier /Scanner EN Document Assis tant (Windo ws 9x & NT 4.0) The Doc ument Assi stant is quic k and c onv enien t, and can f acil itate many of your routine office task s: ● Cop ying ● Stor ing o r managi ng scanned text and im ages ● Scan ning to e- mail ● Scan ning to fax ● Editi ng scann ed text [...]

EN Getting to know the s oftware 19 LaserJet Document Desktop (Windo ws 3.1x, 9x, NT 4. 0) The Lase rJet Docu ment Deskto p is a full-featured des ktop appli cation f or your scan ning and co p ying c apabili ties of HP L aserJe t 11 00. F rom the HP 1100 Do cument Des ktop , y ou can perfor m the following tasks and mo re: ● Cop y ● Scan image[...]

20 Chapter 2 Gettin g to know t he Copier /Scanner EN Quic k C op y settings The Qu ic k Copy f e ature ena b l es y ou to make consis tent and conv e nient cop ies. Y our PC does no t e ven hav e to be tur ned on . Adjust the sett ings to refl ect the mo st commo n type of o rigina l that you cop y , and you do not h a v e to c hange them again. F[...]

EN Getting to know the s oftware 21 LaserJet T oolbo x The Las erJet T o olbo x enables you to cus tomize y our software solu tion to mee t y our ne eds. ● Change the Quick Cop y settings ● Config ure proper tie s f or the Document As sistant ● Config ure proper tie s f or the Las erJet Docu ment Desk top ● Connect ne twork s canner The Las[...]

22 Chapter 2 Gettin g to know t he Copier /Scanner EN Copier/Scanner com ponents Note T o remov e the scann er from the pr inter , see “ Removing the sc anner. ” Scanner contr ol panel ● Cop y: Pres s the Copy b u tton to pe rf or m Quick Copi es — your PC does not hav e to b e tur ned on . ● Scan: P ress the S can button to launch th e s[...]

EN Copier/S canner com ponents 23 Scanner pap er input tray , guid es, and outpu t path The sc anner paper input tra y is l ocated on the front, t op side o f the scanner . T he paper gui des ar e located inside the paper i nput tra y and are use d to ensure t hat the p aper or med ia is c orrectly fed into the scan ner and to pre vent ske wing (cr[...]

24 Chapter 2 Gettin g to know t he Copier /Scanner EN Suppor ted p aper siz es and types (media ) The Copi er/Scan ner f o r the HP Las erJet 11 00 can han dle a broade r range of pape r sizes and m ore type s of me dia than th e pr inter : ● Maximum: 216 b y 762 mm (8.5 b y 30 in .) ● Minim um: 5 0.8 b y 90 m m (2 by 3.5 in.) In add ition, you[...]

EN Preca utions fo r copying and scan ning 25 Precautions f or copying and scanning Y ou should no t put anything in the Copi er/Scan ner that cou ld get stuck in o r damage the f eed me chanism . Obser v e the following precaut ions to mi nimize the p ossibilit y of jamm ing or da maging the f ee d mech anism: ● Remov e self-stick notes. ● Rem[...]

26 Chapter 2 Gettin g to know t he Copier /Scanner EN Loading Co pier/Scanner originals 1 Load th e or iginal with t he narr ow side down and the side-to-b e- scanned f ac ing toward the fro nt of the sc anner . 2 Adjus t the pape r guides. 3 Pre ss the Scan button on the s canner or press the Cop y button fo r a Q u i c k C o py . Note Alwa y s re[...]

EN Acce ssing t he online help 27 Accessing the o nline help T o access the HP LaserJ et 1 100 Onli ne Help , use any of the three method s below: ● Pr ogram Gr oup: • Windows 9x & NT 4.0: Click Star t, Pro grams, HP LaserJet 1100, and then LaserJet 1100 Online He lp. • Wind ows 3. 1x: F rom the Pr ogr am Manager , d ouble-click the HP La[...]

28 Chapter 2 Gettin g to know t he Copier /Scanner EN[...]

EN 29 3 Pr inting media This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Pr inting trans parencies ● Pr inting en velopes ● Pr inting labels ● Pr inting letterhe ad ● Pr inting ca rds[...]

30 Chapter 3 Prin ting me dia EN Printing transparencies Only use trans parencies recom mended f or use i n la ser pr inters, suc h as HP transpa rency fi lm. See “ P rinter paper s pecificati ons. ” CA UTION Inspect the t ransparenci es to ensure th e y are n ot wr inkled or cur led , and tha t they do n ot hav e any tor n edges. 1 Adjust the [...]

EN Printi ng envelo pes 31 Prin ti ng en velope s CA UTION Only use env e lopes r ecommen ded f or l aser pr int ers. See “ Pr inter paper spec ificatio ns. ” 1 Adjust t he pape r output-lev er to the down positi on. 2 Load with th e narrow , stam p-side down and the side-to- be- pr inted facing toward the front of the pr inter . A d j u s t t [...]

32 Chapter 3 Prin ting me dia EN Printing labels Only us e labels r ecommend ed f or lase r pr inters, such a s HP LaserJ et label s . See “ Pri nter paper s pecificati ons. ” CA UTION Do not use lab els that ar e separating fro m the backing sheet , wri nkled, or dama ged in any wa y . Do not f eed a sh eet of l abels thro ugh the pri nter twi[...]

EN Printi ng letter head 33 Printing letterhead 1 Load with t he top d o wn an d the side- to-be-pr inted facing toward the front of the pr int er . Adjust the paper guides to fi t the width o f the pap er . 2 Pr int. T o print a single p age cov er let ter , using letterhea d, f o llowed b y a multi-page document, load t he letterhead in the singl[...]

34 Chapter 3 Prin ting me dia EN Prin ti ng car ds The HP L aserJe t 110 0 does no t suppor t pap er smaller than 76 by 127 mm (3 by 5 in. ). V er ify cards are not stuck together be f or e loadi ng. 1 Adjust t he pape r output-lev er to the down positi on. 2 Load with the na rrow side down an d the s ide-to-be -pri nted fa c i n g t o w a r d t h [...]

EN 35 4 Pr inting tasks This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Pr inting wit h manual f eed ● Pr inting on both sides of the paper (manual duplexing) ● Pr inting water m arks ● Pr inting multi ple pag es on a sin gle sh eet of pape r (N-up printing) ● Pr inting booklets ● Canc eling a p rint jo b ● Chang[...]

36 Chapter 4 Prin ting ta sks EN Printing with manual feed Use manual feed when pr inting mix ed me dia; f o r e xample, an en velope, then a letter , then an en velope, and s o f or th. L oad an en velope in the s ingle s heet paper i nput tra y and load letterhea d in the multiple -page pap er input tra y . Als o , use m anual f eed to p rotect y[...]

EN Printi ng on both sides of the paper (manual duple xing) 37 Prin ti ng on bo th s ides of th e pap er (manual duplexing) T o print on both sid es of the p aper (manual d uple xing) , y ou must r un the pap er through t he pr inter twice. Y ou can print u sing the paper output b in or the st raight-thr ough outpu t path. HP r ecommen ds using the[...]

38 Chapter 4 Prin ting ta sks EN Manual duple x using the paper output bin (standar d) 1 Adju st the pape r-output le v er to the up posit ion . 2 Acces s the pr inter proper ties. See “ Pri nter proper ti es (dr iv er). ” On the Finishing tab , click Manual Duple x (standar d), and t hen click OK. Print the docum ent. 3 After s ide one ha s be[...]

EN Printi ng on both sides of the paper (manual duple xing) 39 Manual duple x (special) hea v y-media, car d stoc k F or heavy medi a (card s toc k, et c.), use the st r aigh t-throug h output pa th. 1 Adju st the pape r-output le v er to the down position . 2 Acces s the pr inter proper ties. See “ Pri nter proper ti es (dr iv er). ” On the Fi[...]

40 Chapter 4 Prin ting ta sks EN Printin g waterm arks The water mar k opt ion allows you to pr int te xt “ und er neath ” (in the background) of an existing do cumen t. F or example, you ma y want to ha ve large gra y letters re ading “ dr aft ” or “ confi dentia l ” printe d diago nally acros s the first page or a ll pages of a docume[...]

EN Printin g multipl e pages o n a singl e sheet of paper (N-u p p rinting) 41 Printing m u ltiple pages on a single shee t of paper (N-up printing ) Y ou can sele ct the n umber of pages y ou want to print o n a singl e sheet of paper . If you ch oose to pr int more than one page p er sheet, the pag es will appe ar decr eased in size and will be a[...]

42 Chapter 4 Prin ting ta sks EN Prin ti ng book let s Y ou can pr int booklets on letter , l egal, e xecutive , or A4 size pape r . 1 Load th e paper , and then adjus t the paper- output le v er to the up posit ion. 2 F rom your software applica tion, acce ss the pr int er proper ties. Se e “ Pri nter proper ti es (dr iv er). ” On the Finishin[...]

EN Print ing bookl ets 43 5 Place th e pages fr om side on e back in the paper in put tra y . T he pr inted te x t should be or iented s ide wa ys and f acing t o ward the bac k of t he printer . Clic k OK ( on sc reen). Th e pri nter wil l finish pr inting. 6 F old and s taple the p ages. 5 6[...]

44 Chapter 4 Prin ting ta sks EN Canceling a prin t job A pri nt job can be canc eled fro m a sof tw ar e appl icat ion or a p rint queue: ● Remo ve remaining paper fr om the printer: This will stop th e pri nter immedi ately . Use either of the ne xt two optio ns after the pri nter is st opped. ● Software application: T ypically , a di alog bo[...]

EN Chang ing pri nt quality s ettings 45 Changin g print quali ty settings Pri nt qua lity set tings affect su ch things as how light or dar k the p rin t on the p age is an d the sty le in which y ou would like g raphics pri nted. Y ou can chang e the setti ngs in pr inter p roper ties t o accomm odate the types of jobs you are printin g. The po s[...]

46 Chapter 4 Prin ting ta sks EN[...]

EN 47 5 Scanning tasks This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Scan ning to fax ● Scan ning to e- mail ● Editi ng scann ed text (OCR) ● Stor ing s canned text or im ages ● Acqu ir i ng an imag e ● Con tr ast sens itiv e or igin als ● Enhan cing the s canned i mage ● Addin g annotati ons to sc anned ima [...]

48 Chapter 5 Scann ing task s EN Scanning to fax Scan to f ax using the Document Assis tant or the LaserJet D ocumen t Desktop. Y ou can change the proper ties f o r this feature within the LaserJ et T oolbox. See “ Laser Jet T o olbo x. ” Using the F ax f eature 1 Load th e or iginal with t he narrow-sid e do wn an d the side -to-be- scanned f[...]

EN Scanni ng to e-m ail 49 Scanning to e-mail Scan to e -mail u sing the D ocument A ssistant or the Las erJet Document Desktop . Y ou can c hange the proper ties f or th is f e ature within the LaserJ et T ool bo x. S ee “ LaserJ et T oolbo x. ” Using the E-Mail fea ture 1 Load th e or iginal with t he narrow-sid e do wn an d the side -to-be- [...]

50 Chapter 5 Scann ing task s EN Editing s canned te xt (O CR) Use the “ Ed it ” f eature to edit text. Y ou c an edit f ax es, lette rs , meeting notes, newspaper cli ppings, and ma n y other documents. Wh en editing s canned text, an Opti cal Character Rec ognition (OCR) appli cation wi ll read the te x t and enable you to imp or t it into a [...]

EN Editin g scanne d text (OCR) 51 Windo ws 3.1x After the Scan butto n is presse d, the LaserJet Do cumen t Desktop will launc h automati cally a nd the o rig inal wil l scan. 1 Rotate th e image, if neces sar y . 2 Click on the image and drag it to the word proc essing icon or click File, Send to, and t hen the nam e of your word proc essing appl[...]

52 Chapter 5 Scann ing task s EN Storing sca nned te xt or imag es Y our HP software ena b les y o u to quickly sto re scan ned image s in a directo r y of your choic e, sa ving you time b y providing d irect acces s to your file man agement s ystem. Stor e scanne d images us ing the Docum ent Assist ant or the LaserJet Do cumen t Desktop . Y ou ca[...]

EN Acquir ing an i mage 53 Acquiring an im a ge Y ou can star t a s can from th e HP Lase rJet Docume nt Deskto p . Y ou can a lso acquir e an imag e from any TW AIN-comp liant de vi ce , suc h as a TW A IN-complia nt digital camera or sca nner (other th an the Copier/S canner). T he onli ne help pr o vide s more infor mation on how to acqui re an [...]

54 Chapter 5 Scann ing task s EN Enhancin g th e scanned imag e Y ou can make enhanc ements t o scanne d image s using the Laser Jet Document Des ktop: ● Rotate a nd flip ● Straigh ten ● In ver t ● Shar pen ● Clean ● Conv er t to g ra y scale ● Adju st cont ra st ● Crop Note The onl ine help provides ins tru ctions on h ow to use th[...]

EN Addin g annotati ons to sc anned ima ges 55 Adding annotatio ns to scanne d ima g es HP so ftware enab les y ou to m odify and create a nnotations on your scanned image s . Y ou can do any of the f ollowing to your sc anned image : ● Add text ● Add s tic ky notes ● Highl ight te xt or graphics ● Rubber stam p the image (f or e xampl e: ?[...]

56 Chapter 5 Scann ing task s EN[...]

EN 57 6 Cop ying tasks This c hapter p ro vid es inform ation on th e f o llowing top ics: ● C opy ov er vi ew ● Making Q uick Copies ● Using the Copier Co ntrol P anel ● Canc eli ng co p y jo bs[...]

58 Chapter 6 Copyin g tasks EN Cop y o verv ie w There are two method s you can use to make copies: ● Making Q uick Copies ● Using the Copier Co ntrol P anel Each method is intended to be used f or diff erent p ur poses. Making Quic k Copies Quick Copies enable you to quickly make a single c op y of a docu ment (up to 20 pag es), and your PC do[...]

EN Maki ng Qui ck Copi es 59 Quic k C op y settings Y ou can chan ge the default Qui c k Cop y settings. Quick Copy settin gs will r emain the same for all fu ture Quick Copy jobs, e ven when t he PC is tur ned off , until you chan ge the defaults agai n (the P C must be tur ned o n to chang e the setting s). Quick Cop y setti ngs includ e the f ol[...]

60 Chapter 6 Copyin g tasks EN Using the Co pier Contr ol P anel Use the Cop ier Contr ol P ane l when you wish to d o any of the f ol lo wing tasks with your or igin al to be copi ed: ● Pr int multiple c opies of th e same doc ument (loa d up to 20 page s) ● Deske w ● Remov e speckles ● Spec ify the type of or iginal ( the software a utoma[...]

EN 61 7 Managing the toner car tr idge This c hapter p ro vid es inform ation on th e f o llowing subj ects: ● HP toner car tr i dg es ● Redistr ibuting toner ● Changing t he toner c ar tr idge[...]

62 Chapter 7 Man aging the t oner cartrid ge EN HP toner car tridg es HP policy on no n-HP toner car tridg es He wlett -P ackard Company can not reco mmend use of non-HP ton er car tr idges, either new , ref illed, or re manuf ac tured. Si nce they are not HP produ cts, HP ca nnot influ ence thei r desig n or contr ol their quality . Note W ar r an[...]

EN Redi stribut ing tone r 63 Redistrib uting to ner When tone r is low , f aded or light ar eas ma y appe ar on a pr int ed page. Y o u ma y be able to tem poraril y improv e pr int quali ty b y redi str ib uting th e toner . The f ol lowing procedu re ma y allow y ou to finish t he current pri nt job bef ore replac ing the ton er car tr idge. Not[...]

64 Chapter 7 Man aging the t oner cartrid ge EN Changin g the tone r car tridg e T o cha nge the toner car t ridge, f ollow the instr uc tion s bel ow: Note If the sc anner is attached, it ma y be necess ar y to mov e the pr inte r to the edge o f the work s pace before opening the pr inter d oor in ord er to get the fu ll range of moti on. 1 Open [...]

EN 65 8 T roub leshooting the pr inter This c hapter p ro vid es inform ation on th e f o llowing subj ects: ● Findin g the so lution ● Improving pr int quality ● Cleani ng the pr i nter ● Clear ing pr inter paper ja ms ● Resetting the pr inter Note See HP ’ s W eb site f or s oftware and pr inter dr iver updates, fr equently asked ques[...]

66 Chapter 8 Tro ubleshooting the prin ter EN Finding th e solution Use this section to find the solution to commo n pr inter problems. F or cop yin g or scanni ng problems, see “ Fi ndi ng the so lution ” in the scanner troubleshooting chapt er . P ages did not print . . . ● Light p atterns: What light patte r n is displ a yed on the p rin t[...]

EN Findin g the s olution 67 Printer li ght patterns Control panel l ight messages Light status Condition of the printer Action P o w erSa v e mo de (or the printer is off) The printer uses P o werSa v e mode to conse r v e energ y . Pressing the Go b utton on the print er control panel or printing will a w ak en the pr int er from P o werSa v e mo[...]

68 Chapter 8 Tro ubleshooting the prin ter EN Door op en, no t oner car tridge , or paper jam The printer is in an error sta te . Chec k the f ollow ing: ● The p rinter door is c losed. ● The t oner ca r tr idge is corre ctly i nstalled in t he printer . See “ Changin g the to ner car tridge. ” ● There are no pap er jams . See “ Clear i[...]

EN Findin g the s olution 69 Err or messa g es on scree n Error messages on scre en Err or Message Solution Pr inter not respo nding/ error writing to LPT1 V eri fy the f ollowing : ● Ready light is on. ● P ower c or d and para llel ca ble are co rre ctly con nected. T ry the f ollo wing: ● Disc onnect an d reco nnect the po wer c ord and par[...]

70 Chapter 8 Tro ubleshooting the prin ter EN Illega l oper ation /Gener al protect ion f ault/Spool 32 error Th is erro r ind icate s that a p roblem oc curr ed in Windo ws with y our compu ter sy stem r esourc es (m emor y o r har d disk ). T o cl ear this e rror , restart your PC . T o he lp pre v ent thi s error from occur r ing in the future ,[...]

EN Findin g the s olution 71 P aper hand ling p r oblems P aper handling pr oblems Pr oblem Solution Pa p e r j a m ● V erify y ou are p rinting with paper t hat meets specifi catio ns. Se e “ Pr int e r pape r specifi catio ns. ” ● V erify y ou are p rinting with paper that is not wr inkl ed, folded , or d amage d. ● See “ Cle aring pr[...]

72 Chapter 8 Tro ubleshooting the prin ter EN Printed pa ge is diff erent than what appeare d on screen Printed pa ge pr oblems Pr oblem Solution Pr int job pr int s e xt remel y slow The ma xim um speed of the p rint er is 8 p age s p er m in u t e , which c annot be e xcee ded. This spee d is meas ured using “ Letter ” si zed paper . “ Lett[...]

EN Findin g the s olution 73 Miss ing g raphic s or te xt The fil e ma y ha v e b lank pa ges . T r y the fo llo wing: ● Chec k the file to m ake sure t hat y our fil e does no t con tain b lank pages . The g rap hic setti ngs in th e printer properties ma y not be correct f or the type of job y ou are printing: ● T r y a diff erent g ra phic s[...]

74 Chapter 8 Tro ubleshooting the prin ter EN Impr oving print qu ality This s ection p ro vid es inform ation on th e f o llowing top ics: ● Image d ef e ct e xamples ● Correc ting pr int defects Ima ge defect e xamples Light p rin t or f a de Dropouts T oner sp ec ks T o ner smear Gra y b ac kground V e r tic al lines[...]

EN Impr oving p rint quality 75 Misform ed characte rs V er t ical re petitive def ects Loose to ner P a ge ske w Cur l or wav e Wr inkles or crea ses[...]

76 Chapter 8 Tro ubleshooting the prin ter EN Correcting print defec ts Light print or fade ● The tone r suppl y is low . Y ou ma y be able to tempo r ar ily e xtend the tone r car tr idge life . See “ Managing t he toner car tr idge . ” ● The pape r ma y not meet H P ’ s pape r spec ificatio ns (f or e xam ple , the pap er is too mo ist [...]

EN Impr oving p rint quality 77 Gra y bac kground ● Decreas e the pr int d ensity s etting. T his wi ll decreas e the am ount of background sh ading. Acc ess this setting und er “ Pr inter proper ties (dri v er ). ” ● Change the paper to a light er basis weig ht. See “ Printer paper spec ificatio ns. ” ● Check the pri nter ’ s envir[...]

78 Chapter 8 Tro ubleshooting the prin ter EN Misf ormed char acter s ● If character s are improper ly f or med, producin g hollow images, the paper s tock ma y be too slick. T r y a d iff er ent paper . S ee “ Printer paper s pecificati ons. ” ● If characte rs are im proper ly f o r med, prod ucing a wa vy effect, the laser s canner may ne[...]

EN Cleanin g the pri nter 79 Cleaning the printer Duri ng the pr intin g process, pap er , toner , and dust par tic les can accu m ulate inside the pr inter . O v e r time, this b uildup c an ca use pr int quality prob lem s , such a s toner spe c ks or s mear ing. The pr inte r has two clean ing modes that can cor rect and p re v ent these types o[...]

80 Chapter 8 Tro ubleshooting the prin ter EN Cleaning the toner car t ridge area Cleani ng the tone r car tr i dge area is not necess ar y on a regular ba sis. Bef o re clea ning, look f o r e x cessive toner i n the compa r tm ent. W ARNING! Bef ore cl eaning the pri nter , tur n the pri nter off b y unpluggi ng the power cord, and the n wait f o[...]

EN Cleanin g the pri nter 81 Cleaning the printer paper path This process use s copier-grade pape r to remov e du st and ton er from the pap er path. Do not use b ond or rough paper . Use this proce ss if you are e xper ienci ng toner specks or dots on pri ntouts. This process will pr oduce a pa ge with ton er debr is, which s hould be dis carded. [...]

82 Chapter 8 Tro ubleshooting the prin ter EN Clearing printer p aper jams Occas ionally , p aper bec omes jamm ed dur ing a pr int jo b . Some of the caus es incl ude the follo wing: ● The pape r input trays are loa ded imprope rly or ov e rfilled. S ee “ Loadin g paper i nto the pr inter. ” ● The pape r output p ath is ch anged d uring r [...]

EN Clearing printer pa per jams 83 Remo ving a jammed page If the sc anner is attached to the pr inter , you ma y need to pu ll the pr inter to the edge o f the work space so the doo r hangs over the edge to enab le f ull door e x tension. 1 Open the pri nter door . I f the paper can b e remov ed witho ut removing the ton er car tr idge, do so ; se[...]

84 Chapter 8 Tro ubleshooting the prin ter EN 3 With both hands, grasp the side of the pap er that is m ost vis ib le (this incl ude s the mid dle ) and then careful ly pull it free from th e pri nter . Note If the p aper tears, see “ P a per jam: removing tor n pi eces of paper. ” 4 When the jammed paper ha s been remov ed, repl ace the toner [...]

EN Clearing printer pa per jams 85 P aper ja m: remo vin g torn pieces of paper Som eti mes a pi ece of j amm ed p ape r can tear when being re mo v ed. Us e the f ol lowing proced ure to r emov e any small pieces of paper left in the printer . 1 Make sure the ton er car tr idge is insta ll ed and the pr in ter door is closed . 2 T ur n the prin te[...]

86 Chapter 8 Tro ubleshooting the prin ter EN Changing the p ic kup r o ller If the pri nter regular ly misp icks (no paper is f ed th rough or mo re than on e sheet f eeds th rough), you m a y ne ed to c hange or clea n the pickup roller . See “ Acce ssori es and or der ing in f o rm ation ” to orde r a ne w pic kup r oll er . 1 Unplug the pow[...]

EN Clearing printer pa per jams 87 5 Gently pull the p ic kup rol ler straigh t out. 6 P osition t he new par t within the slot of the o ld pickup roll er . 7 Rotate the bottom of the new pickup roller to wards the bac k of the pri nter until it snaps into plac e. 8 Use the eras er end of a p encil to press the spr ing ar m behind th e white cam ro[...]

88 Chapter 8 Tro ubleshooting the prin ter EN Cleaning the pi c kup roller If y ou wi sh to cl ean the pi ck up ro ll er rather than replace i t, f o llo w the instr uc tion s bel ow: Remov e the pic kup r oller as de scr ibed in “ Changin g the pickup roller. ” 1 Dab a lint -fr ee clot h in isopr op yl alco hol, and th en scr ub the ro ller . [...]

EN Resettin g the pri nter 89 Resetting the prin ter T o reset the printe r , press and hold th e Go b utton on the pr inter control panel for 5 seco nds .[...]

90 Chapter 8 Tro ubleshooting the prin ter EN[...]

EN 91 9 T roub leshooting the Copier/Scanner This c hapter p ro vid es inform ation on th e f o llowing subj ects: ● Findin g the so lution ● Improving s can/copy quality ● Calibratin g the sca nner ● Cleani ng the scann er ● Clear ing sc anner ja ms ● Removing t he scanner[...]

92 Chapter 9 Troubl eshooting the Copier /Scanner EN Finding th e solution Use this section to find the solution to commo n scanne r prob lems. Scanning prob lems ● The sc anner did no thing ● No prev iew appear ed on scr een ● Scan ned image is of poor quality ● P ar t of th e image d id not sc an or is mi ssing t e xt ● The text cannot [...]

EN Finding the solution 93 The scanner did nothing Is the scanner correctly connected and latc hed to the printer? The scanner must be connected and the attachment le ver latched. See the Quic k Ref erence Guide f or attachment instructions. See “Removing the scanner” f or instr uctions on removing the scanner . CA UTION T o pre v ent damage, u[...]

94 Chapter 9 Troubleshooting the Copier/Scanner EN Do y ou have other de vices running on y our computer? The HP LaserJet 1100A Pr inter•Copier•Scanner ma y not share a parallel por t. If y ou hav e a sound card, e xternal hard dr iv e, or netw ork s witchbo x connected to the same parallel por t as the HP LaserJet 1100A, the other de vices ma [...]

EN Findin g the s olution 95 No previ e w appeared on screen Are y ou curren tly copying or printing? W ait f or the cop y o r prin t job to be compl eted before scann ing. Is the original load ed correc tly? V er ify the or iginal is loaded c orrectly : narrow side f irst, to p down in the scanner paper inpu t tra y wi th the sid e-to-be sc anned [...]

96 Chapter 9 Troubl eshooting the Copier /Scanner EN Sca n ned im age is of po or qua l it y Is the original a second generation photo or picture ? Repr inted p hotographs, such as in n e wspa pers or ma gazines, are pri nted using tiny do ts of ink that m ake an inter preta tion of the or igina l photograph; th us , the qual ity is dramatic ally d[...]

EN Findin g the s olution 97 P ar t of the i ma ge did no t scan or is mi ssing te xt W as t he original lo aded corr ectly? V er ify you loaded th e origi nal correc tly . See “ Loading C opier/Sc anner ori ginals. ” Does the original ha ve a colored back groun d? Colored bac kg roun ds can c ause images in the f oreground to blend too much. T[...]

98 Chapter 9 Troubl eshooting the Copier /Scanner EN The te xt cannot be edited Have y o u specified e ither the Document Ass istant or th e LaserJe t Documen t Deskt op to Edit te xt (OCR)? T e xt r emains as a single image until it is r un th rough the OCR (Optical Character Recognition) applicati on, which will conv er t the sin gle image into t[...]

EN Findin g the s olution 99 The scan ta kes too long Do y ou ha ve y our resolution and gra y s cale set too high? Ha ving th e resol ution and gra y scale s et high wi ll cause th e scan j ob to take longer and will result in l arger file s. Scanning or cop y ing with the co rrect resol ution and gra y scale setti ngs f or y our job is impor tant[...]

100 Chapter 9 Troubleshooting the Copier/Scanner EN Err or messages appear on the screen Unable to activ ate TW AIN sour ce ● If yo u are acquiring an image from another de vice, such as a digital camera or another scanner , make sure the other de vice is TW AIN compliant. Non-TW AIN-compliant de vices do not work with the HP LaserJet 1100A Pr in[...]

EN Finding the solution 101 No cop y came out or the scanner did nothing Is paper loaded in the printer paper input tray? Load paper in the printer . See “Loading paper into the pr inter.” Is the original loaded correctly? V er ify the original is loaded correctly: narrow side first and top do wn in the scanner paper input tra y . See “Loadin[...]

102 Cha pter 9 Tr oubleshootin g the Copie r/Scann er EN Copies are b lank, missing ima ges, or faded Are y ou making a Quic k C o py when y ou should be using the Copier Contr ol P anel? The Q uic k Co p y s ettings may not pr oduce goo d results f or the ty pe of cop y jo b y ou are a ttemptin g. See “ C opy over v iew. ” Is the pr otective t[...]

EN Improv ing sca n/copy quali ty 103 Impr oving scan/copy quality This s ection p ro vid es inform ation on th e f o llowing top ics: ● Pre ventative steps ● Image d ef e ct e xamples ● Cor rect ing sc an/ cop y def ect s Pre ventati ve steps There are a f ew , simple steps you can tak e to i mprov e scan qua lity: ● Load th e paper o r me[...]

104 Cha pter 9 Tr oubleshootin g the Copie r/Scann er EN Ima ge defect e xamples V er tical white stripe s T oo li ght or dar k Blan k page s Unwanted lin es Unclear te xt Black dots or streak s Image prints at red uced size[...]

EN Improv ing sca n/copy quali ty 105 Correcting sc an/cop y def ects V er tical whit e stripes ● The sc anner may need rec alibrated. See “ Calibrating the scan ner. ” ● The pape r ma y not meet H P ’ s pape r spec ificatio ns (f or e xam ple , the pap er is too mo ist or t oo rough). S ee “ Pr inter pape r spec ificatio ns. ” Blank [...]

106 Cha pter 9 Tr oubleshootin g the Copie r/Scann er EN Blac k dots or strea ks ● There ma y be ink, glue, correction fluid, or an unwanted subs tance on t he scanner sensor . T r y clea ning th e scanner . Se e “ Cleani ng the scann er. ” Unc lear text ● T r y adjustin g the setti ngs. • Copier Co ntrol P ane l: see “ U sing the C opi[...]

EN Cali brati ng the scann er 107 Calibrating the scanner If images are showing defects, the scanne r ma y need to be cali brated. First verify the problem is not pri nter related . If the problem is no t printe r relat ed, clean the scan ner . See “ Clea ning the s canner. ” If imag e def ects pe rsist, then calibrate the scan ner . T o ac ces[...]

108 Cha pter 9 Tr oubleshootin g the Copie r/Scann er EN Cleaning the scanner Y ou ma y need to c lean the s canner aft er scan ning or copying ite ms that have ink which s mudges or th at hav e excessive amount s of dir t or dust. T o clean the scanner , f ol lo w the instr uc tion s bel ow: 1 Unplug the pri nter to tur n th e pow er off , and the[...]

EN Clea ring sc ann er jams 109 Clearing scanner jam s Occas ionally , paper bec omes ja mmed dur ing a scan or cop y job . Some of the caus es includ e the f ollowing : ● The pape r input trays are loa ded impr oper ly . See “ Loa ding Copier/S ca nne r or igin als . ” ● The or igin al is too small or large to be cor rectly fed through the[...]

110 Cha pter 9 Tr oubleshootin g the Copie r/Scann er EN Clearing j ams 1 Open the scanner door . 2 Locat e and grasp the or iginal on th e top or bo ttom side, whic he v er side sticks out fu r th er , and then pull gently and stea dily . 3 If neces sar y , rol l the whit e wheel in the oppos ite directi on y ou are pulli ng the or iginal . F or e[...]

EN Clea ring sc ann er jams 111 Clearing har d -to-reach jam s Remov e the sca nner from th e pr inter . See “ Rem oving the scann er . ” CA UTION Removing t he scanner without fir st unplu gging the pr inter ma y dam age y our pri nter and scanner . The pri nter must also b e unplug ged bef ore reinstalli ng the scanner on the pr inte r . 1 Ro[...]

112 Cha pter 9 Tr oubleshootin g the Copie r/Scann er EN Remo ving the scann er T o remov e the scann er from the pri nter , follo w the instr uc ti ons below: CA UTION Removing the s canner with out first unpluggin g the pr inter m a y da mage your printe r and sc anner . The pr int er must also b e unplugge d bef ore reinsta lling the scanner o n[...]

EN 113 10 Ser vice and suppor t This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Ava i l a b i l i t y ● Obta in ing hard wa re ser vice ● Guid elines for repacking the pr int er ● Guid elines for repacking the s canner ● Ser v ic e infor ma tio n f o r m ● HP Suppor t ● W or ldwide s ales and ser vi ce office s[...]

114 Cha pter 10 Ser vice and supp ort EN A v ailability HP provides a v ari ety of se r vice and suppor t o ptions arou nd the world. A v ail ability of t hese pro g r ams will v ar y de pending up on your loca tion. Obtaining har dware service If your hardware sho uld f ail dur ing the w arranty peri od, HP off ers th e f ol lowing su ppor t opti [...]

EN Guideli nes for re packing the printer 115 Guideli nes f or repac king th e printer ● If pos sib le, include pri nt sample s and 5-10 sheets of paper or other med ia that di d not pr int co rrectly . ● Remov e and r etain any DIMM s (memo r y) inst alled in the pr inter . See “ Re moving DI MMs. ” ● Remov e the sca nner . See “ Rem o[...]

116 Cha pter 10 Ser vice and supp ort EN Guideli nes f or repac king th e scanner ● Remov e the sca nner from th e pr inter . See “ Re mo ving the scan ner. ” ● Use the s hipping c ontainer an d packing mate rial i n which the replac ement un it came, if po ssible. Shipping damage as a result of ina dequate packing is y our re sponsib ility[...]

EN Serv ice info rmati on for m 11 7 Service inf ormatio n f orm Servic e inf ormati on f o rm Who is retur ni ng the equi pment? Date: P erson to con tact: Phone: Alte r n ate co ntac t: Phone: Retur n shippi ng address : Speci al shi ppi ng instructi ons: Wha t is bein g sent? Model n umber : Serial n umber: Pleas e attach a n y relev a nt prin t[...]

118 Cha pter 10 Ser vice and supp ort EN HP Su ppor t Thank you f or y our pur chase. Along wi th y our pr oduct, you recei v e a v ari ety of s uppor t ser vices from Hewlett-P ackard and our suppor t par tners th at are de signed to give y ou the resu lts you need, qu ic kly and professionally . Please h a v e the model numb er , ser ial number ,[...]

EN HP Supp ort 119 Eur o pean Customer Suppo r t Center language and in-country options a v ailable Open Mon da y through F r iday 8:30 – 18:00 C ET HP provides a free tele phone supp or t s er vice dur ing the warranty per iod. B y calling a tel ephone numbe r listed be low , y o u will be conne cted to a r espons iv e team waiting to help you. [...]

120 Cha pter 10 Ser vice and supp ort EN Italian Italy: (39) (2) 264-103 50 Spa nish Spain : (34) (90) 232-11 23 P or tugue se P or t ugal: (351) (1) 441-71 99 In-country/region support numbers : If you require suppor t after your warranty has expired, ad ditional product repair se r vices, or i f your countr y/r egion is no t listed below , see ?[...]

EN HP Supp ort 121 Russia (7) (95) 923- 5001 Singa pore (65) 27 2-5300 T aiwan (886) (02 ) 717-0 055 Thaila nd 66 (2) 661-4011- 4 T ur k e y (90) (212 ) 224-5 925[...]

122 Cha pter 10 Ser vice and supp ort EN Online services F or 24-h our access t o inf or mation ov er your mode m, we suggest th ese s ervices : W orld Wide W eb URL Pri nter dr ivers , updated HP pri nter sof tw ar e , plus prod uct and suppor t inf or mati on ma y be obt ained f rom the f oll owing URLs : in the U .S. http://ww w .hp.com/supp or [...]

EN HP Supp ort 123 Obtaining software ut il ities and elect r onic inf orm ation Obtain p rin ter dr iv ers. U .S. and Canada Phone: (1) (805) 2 57-5565 Mail: Hewlett-P ackard Co . P. O . B o x 9 0 7 Santa Clara, CA 91380- 9007 U. S . A . Asia-P acific countries/regions Contac t Fulfill P lus at (65 ) 740-4477 (Hong K ong, I ndonesia , Phil ippines[...]

124 Cha pter 10 Ser vice and supp ort EN HP direct or dering fo r acce ssories or supplies Call 1-8 00-538-878 7 (U .S.) or 1-8 00-387-315 4 (Canada). HP Suppor t A ssis tant compact disc This s uppor t tool o ff er s a com prehensive onli ne inf or mat ion system designed to provide t echnica l and produc t inf or mat ion on HP product s. T o sub [...]

EN HP Supp ort 125 Hong K ong (852) 2 506-2422 Hungar y (36) (1) 252-464 7 India +91 (0) 1 1 682 60 31 Indonesi a +62 (0 ) 21 352 20 44 Italy 167 8-59020 K or ea +82 (0) 0 2 769 05 43 Mala ysia +60 (0) 3 298 2478 Nether lands 080 0-022242 0 Ne w Zeal and +64 (0) 09 356 66 42 Norwa y 800 -11319 P or t ugal 05 05 3133 42 Phi li p pine s +65 275 725 1[...]

126 Cha pter 10 Ser vice and supp ort EN W orld wide sales an d ser vice offices Bef ore cal ling an HP Sales and Ser vic e office, be s ure to conta ct the app ropr iate Custom er Suppor t Ce nter number listed i n the “ HP Sup por t ” s ection. Products should not be re tur ned to the f ol lo wing offices. Ar ge ntina He wlett-P ackard Argent[...]

EN Worldwi de sales an d servic e offices 127 Czech Repub lic He wlett-P ackard s . r . o . Nov odvorsk á 82 CZ-14200 Praha 4 Phone: (42) ( 2) 613-07111 F ax: (42) (2) 471-7611 Denmark He wlett-P ackard A/S K ongev ejen 25 DK-3460 Bir ker ø d Denmar k Phone: (45) 3 929 4099 F ax: (45) 4281-5810 F a r East Region He wlett-P ackard Asia P acific Lt[...]

128 Cha pter 10 Ser vice and supp ort EN Ko r e a He wlett-P ackard K orea 25-12, Y oido- dong, Y o ungdeungpo-ku Seoul 150-010 Phone: (82) ( 2) 769-0114 F ax: (82) (2) 784-7084 Hardware Repair Center: Phone: (82) ( 2) 3270-0700 (82) (2) 707-2174 (DeskJet) (82) (2) 3270-0710 (Hardw are) Extended W arranty Suppor t: Phone: (82) ( 2) 3770-0365 (Bench[...]

EN Worldwi de sales an d servic e offices 129 Spai n He wlett-P ackard Espa ñ ola, S .A. Carreter a de la Coru ñ a km 16. 500 E-28230 Las Rozas, Madrid Phone: (34) ( 1) 626-1600 F ax: (34) (1) 626-1830 Swe den He wlett-P ackard Sv erige AB Skalholtsgatan 9 S-164 97 Kista Phone: (46) ( 8) 444-2000 F ax: (46) (8) 444-2666 Switzerland He wlett-P ack[...]

130 Cha pter 10 Ser vice and supp ort EN[...]

EN 131 A Pr inter specifications This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Spec ificatio ns ● FCC complianc e ● Environmenta l Pr odu ct Stewardship Program ● Mater ial sa f ety da ta sheet ● Regula tor y statem ents[...]

132 A ppendix A Printe r specif icatio ns EN Specifications Printer specifications En vironmen tal specifica tions Oper ating env ironment Printer plu gged into an A C outlet: ● T emperature : 10 ° C to 32.5 ° C (5 0 ° F to 90.5 ° F) ● Humidity : 20% – 80% (no co ndensati on) Storag e en vironment Printer unp lugge d from an A C outle t: [...]

EN Spec ificatio ns 133 Physical speci ficat ion s Dime ns ion s ● Width: 36 7 mm (14.5 in.) ● Depth: 325 mm (12.8 in. ) ● Height : 378 m m (14.9 in .) W eight (c ar tridge ins talled) 7.3 k g (16.1 lb ) Printer capaci ties and ratings Pr int speed 8 pa ges per m inute ( “ l etter ” siz e pape r) P ape r input bin ca pacit y 125 shee ts o[...]

134 A ppendix A Printe r specif icatio ns EN FCC com pliance This e quipment h as been te sted an d f ound to com ply with the limit s f or a Class B digital d e v ice, pursuant to Pa r t 15 of t he FCC r ules. These l imits are designed to p rovide reaso nable protection against har mful i nterf e rence i n a residen tial ins tallation . This equi[...]

EN Environ mental Product S tewardship P rogram 135 En vir onment al Pr odu c t Ste w ar dsh ip Pr ogram Pr otecting the En vir onment He wlett-P ac k ard Com pany is com mitted to provid ing qual ity produ cts in an en vironmen tally soun d manne r . This HP La serJet pr inter h as been de signed wi th se v eral attr ibutes to mi nimize impacts on[...]

136 A ppendix A Printe r specif icatio ns EN The design of this HP LaserJet printer facilitates the recyc ling of: Plasti cs Plastic par t s hav e mar kings accor ding to i nter nationa l standards that enhanc e the abil ity to i dentify pl astics for recycl ing pur p oses at the end of t he pr inter ’ s l if e. HP tone r cart ridges In m a n y c[...]

EN Materia l safety dat a sheet 13 7 Material safety data sheet The T oner Car tr idge/D rum MS DS can be obtained by contac ting the HP Laser Jet Suppli es website a t http://www .ljs upplies.com/ planetpar tne rs/datashe ets.htm. If you do not h a ve access to the inter n et, tr y call ing the U .S. HP FIRST (F ax Infor mation Re triev al Suppo r[...]

138 A ppendix A Printe r specif icatio ns EN Regulator y statements Dec laration of Con f ormity accordi ng to I SO/IEC G uide 2 2 and EN4501 4 Manufacturer's Name: He wlett-P ack ard Company Manufacturer's Address: 11311 Chinden Boule vard Boise, Idaho 83714-1021, US A declares that the p r oduct Pr o duct Name : HP LaserJet 1100 Model N[...]

EN Regulat ory stateme nts 139 Laser saf ety statement The Cente r f or Devices and Radiol ogical Health (CDRH) o f the U .S. F ood and Drug A dministration has impl emented regu latio ns f or laser product s manufactured si nce A ugus t 1, 1976. Co mpliance is mandat or y for product s marketed i n the United States. The pri nter is certified as a[...]

140 A ppendix A Printe r specif icatio ns EN Laser statement f or Finland LASER TUR V ALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APP ARA T HP LaserJ et 1100 -las er k irj oit in on k ä ytt ä j ä n k annalta tur vallinen luok an 1 lase rlai te . Nor maalis sa k ä yt ö ss ä kirjoitti men suoja koteloi nti est ää lasers ä te en p ää syn l a[...]

EN 141 B Scanner specifications This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Spec ificatio ns ● FCC complianc e ● En viron men tal prod uct st e war dshi p ● Regula tor y statem ents[...]

142 Appendix B Scanner specifications EN Specifications HP LaserJet 1100A Printer•Copier•Scanner specifications En vironmental specifications Operating en vironment Printer plugged into an A C outlet: ● T emperature: 10 °C to 32.5 °C (50 °F to 90.5 °F) ● Humidity: 20%–80% (no condensation) Storage en vironment Printer unplugged from a[...]

EN Specifications 143 Physical specifications Dimensions ● Width: 367 mm (14.5 in.) ● Depth: 402 mm (15.8 in.) ● Height: 378 mm (14.9 in.) W eight (including scanner module and toner car tridge installed) 8.7 kg (19.2 lb) Printer capacities and ratings Print speed 8 pages per minute (“letter” sized paper) P aper input bin capacity 125 she[...]

144 Appendix B Scanner specifications EN CopierScanner capacities and ratings Speed 7 pages per minute Input bin capacity Approx. 20 sheets of regular weight 20 lb (75 g/m 2 ) paper Minimum paper siz e 50.8 x 90 mm (2 x 3.5 in.) Maximum paper siz e 216 x 762 mm (8.5 x 30 in.) Resolution 300 dots per inch (optical resolution) Duty cycle 2,000 pages[...]

EN FCC co mpl ian ce 145 FCC com pliance This e quipment h as been te sted an d f ound to com ply with the limit s f or a Class B digital d e v ice, pursuant to Pa r t 15 of t he FCC r ules. These l imits are designed to p rovide reaso nable protection against har mful i nterf e rence i n a residen tial ins tallation . This equi pment generates, us[...]

146 A ppendix B Scanne r specific ations EN En vir onm ental pr oduct stewar d ship Pr otecting the En vir onment He wlett-P ac k ard Com pany is com mitted to provid ing qual ity produ cts in an en vironmen tally soun d manne r . This HP sca nner has be en designed with se v eral a ttributes to m inimize impac ts on our en viro nment. The design o[...]

EN Regulatory statements 147 Regulatory statements Dec laration of Conf ormity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-P ackard Compan y Manufacturer's Address: 11311 Chin den Boule vard Boise, Idaho 83714-1021, USA declares that the pr oduct Product Name: HP LaserJet 1100A Printer•Cop ier•Scanner Model [...]

148 A ppendix B Scanne r specific ations EN Laser saf ety statement The Cente r f or Devices and Radiol ogical Health (CDRH) o f the U .S. F ood and Drug A dministration has impl emented regu latio ns f or laser product s manufactured si nce A ugus t 1, 1976. Co mpliance is mandat or y for product s marketed i n the United States. The pri nter is c[...]

EN Regulat ory stateme nts 149 Laser statement f or Finland LASER TUR V ALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APP ARA T HP LaserJ et XXXX -las er k irj oit in on k ä ytt ä j ä n kannalta tur vallinen luok an 1 lase rlai te . Nor maalis sa k ä yt ö ss ä kirjoitti men su oja kotelointi est ää lasers ä te en p ää syn l aitteen ul k opu[...]

150 A ppendix B Scanne r specific ations EN[...]

EN 151 C P aper specifications This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Pr inter pap er spec ificatio ns ● Suppo r ted pa per sizes (p rin ter) ● Guid elines for using pa per[...]

152 A ppendix C Paper s pecific ations EN Printer paper sp ecifications HP Laser Jet pr inter s produce e x cellent p rin t quality . This pr inte r acce pts a variety of media, such as cut-sh eet paper (inclu ding recyc led paper) , env elope s, labels, transpare ncies, v ellu m, and cust om-size paper . P roper ties such as weight, grain, and moi[...]

EN Guideli nes for us ing paper 153 Guideli nes f or usin g paper F or best results, us e con ventional 20 lb (75 g/m 2 ) pap er . Mak e sur e the paper is of good quali ty , and fre e of cu ts , nicks , tear s , spots, loose par ticles, dus t, wrink les, v oids, and cur led or bent ed ges. If y ou are uns ure what type of paper y ou are loadi ng ([...]

154 A ppendix C Paper s pecific ations EN Labels Label construction When selecti ng labels, co nsider the quali ty of ea ch compo nent: ● Adhesiv es: The ad hesive materi al shoul d be stable at 39 2 ° F (200 ° C) , the pr inter ’ s ma ximum tempera ture. ● Arrang ement: Only use label s with no exposed backing between them. Labe ls can pee[...]

EN Guideli nes for us ing paper 155 En velopes En velope construct ion Env el ope cons truc tion is cr iti cal. Env elope fold line s can var y consid erab ly , no t only bet ween manuf a cturer s , but also withi n a bo x from the s ame manufacturer . Succ essful p rin ting on env elopes depend s upon the quality of the env elop es . Whe n select [...]

156 A ppendix C Paper s pecific ations EN En velopes with adhesive stri ps or flaps Env el opes with a peel-off ad hesive stri p or with mor e than one flap that f olds ov er t o seal must use ad hesives compatible with the hea t and pres sure in the printe r : 392 ° F (200 ° C). Th e e x tra flaps and str ips mig ht cause wrin kling, c reasin g,[...]

EN Guideli nes for us ing paper 157 Car d stock and hea vy media Many types o f card st oc k ca n be pri nted from the paper input tra y , incl uding ind e x c ards and postcards. So me card stoc k p erf or m s better th an othe rs becaus e its con str uction i s better s uited for f eeding th roug h a l aser print er . F or optimum pr inter perf o[...]

158 A ppendix C Paper s pecific ations EN[...]

EN 159 D Memor y (DIMMs) This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Installi ng DIMM s (m emo r y ) ● T est DIM M inst all ation ● Removing D IMMs[...]

160 A ppendix D Memory (DIMMs) EN Installing DIMMs ( memor y) Addin g memor y (RAM on ly) to the HP Laser Jet 1 100 will enable y ou to pr int more comple x pr int jobs. T o install DIMMs, f o llow the in str uctio ns below: CA UTION Handling a DIMM c hip (memo r y) withou t wear ing a ground ed, anti-sta tic d e vic e can d amage the DI MM chip . [...]

EN Installi ng DIMM s (memory ) 161 4 P osition t he DIMM chip ov er the slot loca ted insid e the pr inter memor y door . The gold cont acts sh ould be pointing down and the cut outs shoul d be on the left sid e . 5 Carefull y pres s the DIMM chip into the slot, ens uri ng it is straigh t and all the wa y down. The cam la tches shoul d rotate i nw[...]

162 Appendix D Memory (DIMMs) EN T est DIMM installation T est the DIMM installation b y pr inting a self-test page and chec king the “memor y av ailable” specified on the page . See “Pr inting a self-test page.”[...]

EN Removing DIMMs 163 Remo ving DIMMs T o remov e DIMMs, f ollo w the instru ctions below: CA UTION Handling a DIMM chip (memor y) without wearing a grounded, anti-static de vice can damage the DIMM chip . 1 Unplug the printer . 2 Open the printer memor y door by gently pulling out and upward on the bottom edge until the door suppor ts itself . 3 U[...]

164 A ppendix D Memory (DIMMs) EN[...]

EN 165 E W arr anty and licensing This c hapter p ro vid es inform ation on th e f o llowing top ics: ● He wlett -P ackard software li cense agreeme nt ● He wlett -P ackard limited warranty state ment ● Limit ed warranty f or toner car t ridge l if e[...]

166 A ppendix E Warranty an d licens ing EN He wlett-P ac kar d software license agreement A TTENTION: USE OF THE SOFTW ARE IS SU BJECT T O THE HP SOFTW ARE LICENSE T ERMS SET FOR TH BE LO W . USING THE SOFTW ARE INDICA TES Y OUR ACCEPT ANCE OF THESE LICENSE TERMS. HP SOFTW ARE LICENSE TERMS The following License T er m s gov er n your use of th e [...]

EN Hewle tt-Packar d software l icense agr eement 16 7 T ransf er . Y our li cense wil l automati cally te r minate upon any transf er of the So ftware . Upon tran sf er , you must de liv er the S oftware , inc luding any copies and rela ted docume ntation, to the transf eree. The transf eree must accept th ese Licens e T er ms as a co ndition to t[...]

168 A ppendix E Warranty an d licens ing EN He wlett-P ac kar d limited warran ty statement 1. HP warrants to you, the en d-user cu stomer , that HP hardware, accesso rie s , and suppl ies, will be fr ee from de f ects in mater ials and wor kmansh ip after the d ate of purchas e, f or the peri od spec ified abov e . If HP receives noti ce of su ch [...]

EN Hewlett-P ackard limi ted warranty statemen t 169 7 T O T HE EXT ENT ALLO WED BY LO CAL LA W , THE REME DIES IN THIS W AR RANTY S T A TEMENT AR E Y OUR SOLE AND EXCL USIV E REMED IES . EXCEPT AS INDICA TED ABO VE, IN NO EVE NT WILL HP OR ITS SU PPLIERS BE LIABLE FOR LOSS OF D A T A OR FOR DIRECT , S PECIAL, INCIDENT AL, CONSEQUENTIAL (INCLUDING [...]

170 A ppendix E Warranty an d licens ing EN Limited warranty f or toner car tridge life Note The warranty bel ow applies to t he toner c ar tr idge tha t came with this pri nter . HP toner car tridg es are w arr ant ed to be free from d ef ect s in mat erials and wor kmanship until the HP t oner is deple ted. The warranty cov ers any def ects or m [...]

EN Limit ed warranty for toner car tridge life 17 1 Ho w do I return the faul ty car tridge? In the ev en t the car tr idge prov es to be def ective , compl ete the Ser vic e Inf or mat ion F or m and attach a pr int samp le illus trating the def ect. Re turn the f or m a nd car tr idge to the place o f purcha se, where the ca r tr idge wi ll be re[...]

172 A ppendix E Warranty an d licens ing EN[...]

EN 173 F Accessor ies and order ing inf or mation Y ou can increase the capabilities of the pr inter with optional accessories and supplies. Use accessories and supplies specifically designed f or the HP LaserJet 1100 Pr inter and the HP LaserJet 1100A Pr inter•Copier•Scanner to ensure optimum perf ormance.[...]

174 A ppendix F Acce ssorie s and or dering i nformatio n EN Orde ring inf ormation Item Descrip tion or Use Or de r Number Pr inte r memory Dual i n-li ne memo r y module (D IMM ) Boosts th e abil ity of the printer to handl e comple x print job s. ● Maxim um add on: 1 6 MB ● A vai lab le DIM Ms: 4 MB 8 MB 16 MB C4135A C4136A C4137A Cables and[...]

EN 175 Supple- mentary documen- tation HP LaserJet Printer F amily P aper Specification Guide A guide to using paper and other print media with HP LaserJet printers. 5021-8909 HP LaserJet 1100A Printer•Copier•Scan ner hard-cop y user guide A printed and bound user guide for the HP LaserJet 1100A Printer•Copier•Scanner . (use=pr inter and co[...]

176 A ppendix F Acce ssorie s and or dering i nformatio n EN[...]

EN 177 G Scanner resolution and g ra y scale This c hapter p ro vid es inform ation on th e f o llowing top ics: ● Ov er vie w ● Resoluti on and gra y -scale gu idelines ● Resoluti on ● Gr a y s cale[...]

178 A ppendix G Scanne r reso lution an d gray sca le EN Over vie w If you are pr inting a scann ed image o r cop ying an image and the quali ty is not as you e xpe cted, you ma y hav e selecte d a reso lution or gra y-scale s etting in t he Copier /Scanner s oftware that does no t match your needs. Resoluti on and gra y scale affect scann ed and c[...]

EN Resoluti on and g ray-scale guide lines 17 9 Resolution an d gra y-scale guid elines Resolution and gra y-scale guidelines Inte nded use for scan R ecommende d res olu tio n sett ing Recommended gra y - scale se tting F ax 150 dpi 1 E-Mail 150 dpi ● 1 if the i mage doe s not requi re smooth gra dation ● 8 if t he image require s smoo th grad[...]

180 A ppendix G Scanne r reso lution an d gray sca le EN Resolution Gene r all y , the id eal scanni ng resol ution is 150 dots p er inch (dpi). Changi ng the size of the image after it h as been sca nned affects the resolu tion. There f ore, before settin g the sca nner resoluti on, it is helpfu l to deter m ine what the final im age size wil l be[...]

EN Gray scal e 181 Gra y sc ale Y ou can set th e gr a y scal e to either 1 or 8 i n y our C opier/Scan ner software. Usage t able Uses f o r 1 bit s etting Uses f o r 8 bit s etting ● Blac k te xt on whi te bac kg round ● Colo red t ext or c olor ed backgrou nd ● Images that req uire g ra iny g radient s ● Images t hat r equir e sm oo th g[...]

182 A ppendix G Scanne r reso lution an d gray sca le EN[...]

EN Index 18 3 Inde x A Accessories a nd ordering information 173 part numbers 174 Acquire an image 53 B Best quality printer setting 45 Booklets printing 42 C Calibration Scanner 107 Cancel copy job 60 print job 44 scan job 55 Cards printing 34 Carrier sheet 24 Cleaning printer 79 – 81 printer paper path 81 Scanner 108 Compatibility Lase r J et I[...]

184 In de x EN H Help, online 12 accessing 27 HP FIRST 12 4 I Image add annotations 55 defects Copier/Scanner 104 printer 74 enhancements 54 Image defects Copier/Scanner black dots or streaks 106 blank pages 105 reduced image 106 too light or dark 105 unclear text 106 unwanted lines 105 vertical white s tripes 105 printer dropouts 76 gray backgroun[...]

EN Index 18 5 Paper jam printer clearing 82 scanner clearing 109 Power printer tur n off 10 voltage conversions 10 Precautions copying 25 printer paper jams 82 scanner jams 109 scanning 25 Print quality settings 45 troubleshooting 74 – 78 Printer components 3 – 7 control panel 4 default settings 11 driver 11 features and benefits 2 installati o[...]

186 In de x EN Settings print quality 45 printer properties (driver) 11 Quick Copy, changing 59 Software Copier Control Panel 20 Document Assistant 18 LaserJet Document Desktop 1 9 LaserJet Toolbox 21 license agreement 166 printer properties (driver) 11 Quick Copy settings 20 Specifications Copier/Scanner 142 – 144 printer 132 – 133 paper 152 ?[...]

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Co p yright© 2002 He wlett-Packard Co. Manual Part No. C4218-90962 *C4218-90962* *C4218-90962* C4218-90962[...]