HP 3000dtn manual

hp business inkjet 3000 • 3000n • 3000dtn user ’ s guide[...]

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hp business inkjet 3000 hp business inkjet 3000n hp business inkjet 3000dtn user’s guide[...]

ENWW Copyright inf ormation © 2002 Hewlett-Packard Company All Rights Reserved. Reproduction, adaptations, or translation without prior written permission is prohibited except as allowed under copyright laws. Edition 1, 11/2002 W arranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warran[...]

ENWW i Contents Getting started Additional re sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Printer co nfigurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 HP Business Inkjet 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 HP Business Inkjet 3000 n . . . . . . . . . . . [...]

ii ENWW Setting printer options Understa nding the L CD control p anel . . . . . . . . . . . . . . . . . . . . 4-1 Printing an L CD contro l panel m enu map . . . . . . . . . . . . . . . . . . 4-2 Changing LCD contro l panel menu settin gs . . . . . . . . . . . . . . . . 4-3 Retrieve J ob menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

ENWW iii Printing on b oth sides of the pag e . . . . . . . . . . . . . . . . . . . . . . 6-21 Guidelines for print ing on bo th sides o f a page . . . . . . . . . 6-21 Layout o ptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22 Using remote diagnostics tools Using the Toolbox . . . . . . . . . . . . . . . . . . . . . .[...]

iv ENWW Ordering supplies and accessories Available a ccessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Paper ha ndling acces sories . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Interface cables . . . . . . . . . . . .[...]

ENWW v LCD control panel messages LCD contr ol panel me ssage types . . . . . . . . . . . . . . . . . . . . . . . B-1 Status me ssages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Warning me ssages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Error messa ges . . . . . . . . . . . . . . . . . . . . . . .[...]

vi ENWW[...]

ENWW 1-1 1 Getting started Thank you for purch asing this printer. This guide pro vides information about the following topics: z Setting up th e printer z Installing and using printer software z Installing optional accessories z Setting p rinter optio ns z Connecting and usin g the printer on a networ k z Printing on diffe rent media types z Using[...]

1-2 ENWW z T oolbo x (Windo ws onl y) The Toolbox pr ovides status and maintenance information abou t the print er, as well as step-b y-step guid ance for pr inting tas ks. (Printer st atus infor mation is on ly available if the print er is connected to a network. ) For more information, see “ Using the Toolbox . ” z Printer driver online help [...]

ENWW 1-3 Printer configurations This printer is available in the configurations described in this s ection. HP Business Inkjet 3000 The HP Business Inkjet 3000 pr inter is a four-color Inkjet pr inter that prints up to 21 pages per minute (ppm) in monochrome (black an d white) and 17 ppm in colo r in Fast mod e. The laser-eq uivelant speed is 10 pp[...]

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ENWW 2-1 2 Setting up Understanding printer parts 1 LCD contr ol panel 2 Top cover 3 Printhead cover 4 Ink cartridge cover 5 Simplex unit or optional aut o-duplex unit 6 Output bin 7 Tray 2 8 Media level indicators 9 Tray 3 (optional) 10 Tray 3 base (ho l ds Tray 3 and supports the pr inter) 1 2 3 4 5 6 7 8 9 10[...]

2-2 ENWW 1 Ink cartridge cover 2 Printhead cover 3 Hook (connects to the catch and must be engaged for th e printer to operat e) 4 Printhead latch (provides access for installing or removing printheads f rom their color-coded so ckets) Note To open the pr inthead latch, yo u must turn on the print er. 5 Printheads 6 Catch (metal bar that secures t [...]

ENWW 2-3 1 Tray 1 Note The printer comes with a single sheet ma nual feed unit in the Tray 1 location. You can pu rchase a multipurpose tr ay as an optional accessory, which is installed in pla ce of the single sheet manual feed unit in the Tray 1 lo cation. For m ore inform ation, see “ Multipurpose tray (1 00 -sheet tray) . ” 2 EIO slots (all[...]

2-4 ENWW Setting up the printer To set up the printer, complete the following steps. For illustrated setup informati on, see the setup p oster. Step 1: Set up the printer 1 Select a location f or the printer that is level, sturdy, and can support all corners of the pr int er, such as a low ta ble . The loc ation should be about 25 cm (10 inches) aw[...]

ENWW 2-5 WA R N I N G ! Be ca reful to k eep your fin gers and hands clear of the b ottom of the printer . 5 Remove the tape and p acking materials from the prin ter. Step 2: Connect the power cord and turn on the printer 1 Connect the powe r cord to the printe r and an altern at ing current (AC) power re ceptacle. 2 Press (power button ) on the LC[...]

2-6 ENWW Step 4: Install the ink cartridges 1 Make sure th e pr int er is turn ed on. 2 Lift the ink c artridge cover. 3 Remove each ink cartridge fr om its package. 4 Align the color ed a rrows, and then inse rt each ink cartridge int o its color-code d slot. 5 To ensure proper conta ct, press firmly on the cartridges until t hey snap into p lace.[...]

ENWW 2-7 3 Lift and push t he latch toward the back of the printer (it em 3 in the graphic). 4 Remove each printhead from its package. 5 Remove the prot ect ive tape from each pr inthead. 6 Remove the plastic cap from each printhead by pulling down as indicated by the arr ow on th e cap. 7 Insert each printhead int o its color-coded slot. Note The [...]

2-8 ENWW Windows printer software components The printer soft war e for Windows includes the following components: z Printer drivers Printer drivers access the print er features and allow the computer to communicate with th e pr inter. The following prin te r drivers can be used with the print er: • PCL 5c • PCL 6 • PostScript (PS) level 3 em[...]

ENWW 2-9 Note Printer installation software for UNIX ® (HP-UX, Sun Solaris) networks is available for download at http://www.hp.com/support/net_printing . For more info rma tion about using Linu x with HP printers, see http:// hp.sourceforge.net . For informatio n about using the IBM PostScrip t 3 emulation printer driver for IBM OS /2, see http:/[...]

2-10 ENWW Macintosh printer software components The printer soft war e for Macintosh include s the following components: z P ostScript Printer Descriptio n files (PPDs) (Mac OS 8. 6 to Mac OS 9.2.2) PPDs, in combination with t he Apple LaserWrite r 8 printer driver, access the printer featu res and allow the computer to communicat e with the printe[...]

ENWW 2-1 1 Connecting the printer using a USB cable in Windows Use a USB cable to connect the printe r to the comp uter if the compu ter has a USB port and is running W indows 98, Windows Millennium Edition (Me), Win dows 2000, or Windows XP. If your computer does not mee t these specifications, connect the printer to your computer using a parallel[...]

2-12 ENWW 8 Follow the instructions on the screen to complete the ins tallation. 9 Connect the USB cab le to the computer and the print er. The Found New Hardware wizard appears on the computer screen, and the printer icon is creat ed in the Printers fo lder . Note If your computer is running Windows 98 or Windows Millennium Edition, the insta llat[...]

ENWW 2-13 Connecting the printer with a USB cable in the Mac OS Note When setting up the p rinter using a USB cable, install t he software first, and t hen connect t he pr inter to the compu ter. 1 Insert th e Starter CD into the C D-ROM driv e. The CD m enu runs automatically. If the CD menu does not r un automatically, double- click the CD icon o[...]

2-14 ENWW Mac OS X 10 Open the Print Center (located in the ApplicationsU tilities folder), and then click Add Printer . 11 On the pop-u p menu, select USB . 12 If necessar y, select th e Zone. 13 Select HP Busines s Inkj et 300 0 fr om the list, a nd then clic k Add . A dot appears be side the pr inter name, indicating t hat this printe r is now [...]

ENWW 2-15 Connecting the printer using a network connection in Windows Note When setting up t he printer using a netw ork connection, co nn ect the print er to the n etwork first, and then install the s oftware. 1 If an HP Jetdirect print server was purchased separately, install it in the print er. The pr int server must be installed be fore you in[...]

2-16 ENWW Connecting the printer with a network (Ethernet) cable in the Mac OS When connecting th e printer to a network in the Mac OS, make sure t he HP Jetdirect print server is installed in the printer before you install the printer software. For more information about ins talling the HP Jetdirect print serv er, see “ Installing optional acces[...]

ENWW 2-17 Mac OS X 10 Open the Print Center (located in the ApplicationsU tilities folder), and then click Add Printer . 11 If you are using an Ap pleTalk network, on the pop- up menu, select AppleTalk . -Or- If you are using an LP R network, on the pop- up menu, select LPR Printer using IP , and then type th e IP address for the printer. 12 If ne[...]

2-18 ENWW To enable optional accessories in the Mac OS Note Mac OS X automatically enables all optio nal accessories in the printer drive r when you install the print er software. 1 Click the printer ’ s desktop printer icon. 2 On the Printing menu, click Change Setup . 3 On the Change pop-up menu, select t he optional accessory you want to enabl[...]

ENWW 3-1 3 Installing optional accessories The following accesso ries are available for the printer . z Multipur pose tray ( 100-sheet tr ay) z 700-sheet t ray (Tray 3) z Auto-duplex unit z HP Jetdirect print server z Additiona l prin ter memory and font DIMMs For informa tion about ordering acce ssories, see “ Order ing supplies an d accessories[...]

3-2 ENWW Installing the optional multipurpose tray Note To install the multipurpose tray, you must first remove the single sheet manual feed unit fr om the Tray 1 location at t he back of the printer . 1 Grasp the handle unde r the single sheet manual feed unit . Firmly pull to remove it f rom the printer. Kee p this item for futu re use. 2 Slide t[...]

ENWW 3-3 Auto-duplex unit The printer can aut omatically print on both sides of pap er with the auto-duple x un it. If yo ur prin te r do es not ha ve an au to -d u ple x uni t, one can be purchased separately. For information about using the auto-duple x un it, se e “ Printing on both sides of the page . ” Installing the auto-duplex unit Two-s[...]

3-4 ENWW 6 Insert Tray 2 into the Tr ay 2 case and push it firmly into the printer until it locks into place. Note If the tray will not close completely when it is reinserted, pull out the tray half-way, and then push it in again until it c loses completely. 7 Set the outp ut bin on top of Tray 2. Push the output bin int o the printer. Be sur e tha[...]

ENWW 3-5 Step 1: Install the HP Jetdirect print server CA UTION The HP Jetdirect print server co ntains electronic componen ts that can be damaged by static elect ricity. To prevent buildup of static electric ity, maintain fr equent conta ct with any bare sh ee t metal surface on the prin ter. If possible, wear a gr ounding wrist strap (or similar [...]

3-6 ENWW Step 2: Verify that the printer works 1 Reconnect the powe r cord and turn on the pr inter. 2 Print a Configura tio n pa ge . a Press (select button) on t he LCD control panel. b Press (down arrow button) to highligh t INFORMAT ION , and then press (select but ton) . c Press (down arrow button) to highligh t PRINT CONFIGUR ATION , and then[...]

ENWW 3-7 Obtaining more information If you en counter an y problem s or diffic ulty printing over a n etwork, se e “ Configuring net work connectivity ” a nd the following sources. In addition to t hese sources, printer informatio n an d configuration features are availa ble through HP Web Jetadmin. See “ HP Web Jetadmin ” for more informa [...]

3-8 ENWW Additional printer memory and font DIMMs If you often pr int complex gra phics or PostScript e mulation docu ments, or if you print with th e optional auto-d uplex unit, you might wa nt to add more memor y to th e pr int er. You can also inst all a fo nt DIM M to pr in t languages such as Japane se or Korean. Note Adding memory to the prin[...]

ENWW 3-9 To install memory and font DIMMs CA UTION DIMMs contain electronic compone nts that can be damaged by static electrici ty. To prevent buildup of static electricity, maintain frequent con tact wit h an y bare sh eet meta l sur face on th e p rinte r. If possible, wear a grounding wrist strap (or similar dev ice). Handle DIMMs carefully at a[...]

3-10 ENWW Note To remove a DIMM, the locks on the DIMM slot must be released by pushin g them ou twards. 8 Replace the cover and gently app ly pressure until the cover snaps into place. 9 Reattach the power cord an d any cables, and then turn on the printer . Checking memory installation Follow this procedure to verify that DIMMs are installed corr[...]

ENWW 4-1 4 Setting printer options The LCD control panel allows you to change printer settings, view printer sta tus and printer messa ge s, and diagnose printe r problems. Additional me nu it ems can appe ar in th e LCD co ntro l pa nel , dep ending on the opt ions installe d in the pr inter. Understanding the LCD control panel 1 Power button ( ):[...]

4-2 ENWW 9 Ready light: Indicat es one of three possible states: On — The printer is online and r eady to accept print jobs . This state also indicates that the printer may have buffer ed data that it has finished processing bu t is waiting to receive mor e data. Off — The printer is either o ffline, turned of f, or has no data to process. Flas[...]

ENWW 4-3 Changing LCD control panel menu settings The LCD control panel is on e of three ways to set options in the print er. You can also change o pt ions using settings in the printer driver and in the applications from which you print . Printer driver and applica tion settings override LCD control p anel settings for the curr ent print job. Appl[...]

4-4 ENWW Retrieve Job menu This menu displays all stored jo bs. You can scroll through the list to find and select a specific job . If the printer ha s no stored jobs, the LCD con trol panel d isplays the message NO STORE D JOBS . Information menu This menu contains print e r information pages that give det ails about the printer and its co nfigura[...]

ENWW 4-5 Paper Handling menu These settings cont rol the default media -selection options. However, printer drive r and software application setting s override LCD control panel setting s for the cu rrent print jo b. PRINT PC L FONT LIST This item prints the ava ilable PCL fonts. PRINT PS FONT LIST This item prints the ava ilable PS (emulated PostS[...]

4-6 ENWW TRAY 1 T YPE PLAIN PHOTO GL OSS PHOTO QU ALITY GLO S PHOTO QU ALITY MAT T EVERYDAY SEMI GLO S EVERYDAY MATTE PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOSS BROCHURE MATTE PM PHOTO GLOSS PM+ PHOT O GLOSS PM+ PHOT O MATTE COLORFAS T PHOTO PREMIUM TRNSPRNCY PREMIUM+ TRNSPRNC Y This item allows you to select media type loaded in Tray 1. Defaul[...]

ENWW 4-7 TRAY 2 T YPE ANY PLAIN PHOTO GL OSS PHOTO QU ALITY GLO S PHOTO QU ALITY MAT T EVERYDAY SEMI GLO S EVERYDAY MATTE PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOSS BROCHURE MATTE PM PHOTO GLOSS PM+ PHOT O GLOSS PM+ PHOT O MATTE COLORFAS T PHOTO PREMIUM TRNSPRNCY PREMIUM+ TRNSPRNC Y This item allows you to select the media type loaded in Tray 2[...]

4-8 ENWW TRAY 3 T YPE ANY PLAIN PHOTO GL OSS PHOTO QU ALITY GLO S PHOTO QU ALITY MAT T EVERYDAY SEMI GLO S EVERYDAY MATTE PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOSS BROCHURE MATTE PM PHOTO GLOSS PM+ PHOT O GLOSS PM+ PHOT O MATTE COLORFAS T PHOTO PREMIUM TRNSPRNCY PREMIUM+ TRNSPRNC Y This item allows you to select media type loaded in Tray 3. Th[...]

ENWW 4-9 Configure Device menu Items in t his menu af fect print er behavior . Configure the print er according to your print i ng needs. The Configure Device menu conta ins several submenus: Print ing, Print Quality, Syst em Setup, I/O, and Resets. Printing menu The items in this men u are used when pr inting fro m MS-DOS ® , UNIX, and Linux. If [...]

4-10 ENWW DEFAULT PAPER TYPE ANY PLAIN PHOTO GL OSS PHOTO QU ALITY GLO PHOTO QU ALITY MAT T EVERYDAY SEMI GLO EVERYDAY MATTE PREMIUM INKJET PREMIUM IJ HEAVY BROCHURE GLOS BROCHURE MATTE PM PHOTO GLOS PM+PHOTO GLOSS PM+PHOTO MATTE COLORFAS T PHOTO PREMIUM TRNSPRNCY PREMIUM+ TRNSPRNCY This item allows you to set a default media type. Default = PLAI N[...]

ENWW 4-1 1 MANUAL F EED OFF ON This item allows you to feed media manually. Default = OFF COURIER FONT REGULAR DARK This item allows you to select a version of the Courier font. Default = REGU LAR WIDE A4 NO YES This item allows you to change the printable a rea of A4 paper so that eighty 10-pitch characters may be printed on a single line . Defaul[...]

4-12 ENWW Print Quality menu This menu allows you to adjust aspects of print quality, including calibration, printh ead alignment, and qua lity level. . Messag e Value or Submenu Description ALIGN PRINTHEA DS N.A. This item begins the printhead alignment process. COLOR CALIBRAT ION N.A. This item begins the color calibration process. LINEFEED CALIB[...]

ENWW 4-13 System Setup menu The System Setup m enu allo ws you t o make cha nges to gener al printer def ault set tings such as P owerSa v e Time , printer personality (language) , and jam reco v ery . Messag e Value or Submenu Description JOB STOR AGE LIMIT 1-100 This ite m allows y ou to set the maximum nu mber of jobs that can be stored on the p[...]

4-14 ENWW CLEARABL E WARNINGS JOB ON This item allows you to set the length of time th at a clearable warning is displayed on the LCD control p anel. If JO B is selected, warn ing s are displayed until the end of the current job. If ON is selected, warnings are displaye d until you p ress (select butt on ). Default = JOB AUTO CON TINUE OFF ON This [...]

ENWW 4-15 I/O menu The I/O m enu allows you to ma ke changes to printer inter face settings. Messag e Value o r Submenu Descrip tion I/O TIME OUT 5 - 300 This item sets the length of time (in seconds) that the pri nter waits for remaining data for a print job. If that time is exceeded, the printer prints the print job. Default = 15 PARALLE L INPUT [...]

4-16 ENWW Resets menu You may need to reset the printer In the following circumst ances: z You want to restore the printe r ’ s default sett ing s. z Communication be tween the printer and computer has been interr upted. CA UTION When you use the restore fact ory settings option on this menu, you can lose pr inter configuration settings. Note Thi[...]

ENWW 4-17 Service menu This menu requ ir es ad m inis trator-lev el ac ce ss ri gh ts . Th es e item s should be used by trai ned service personnel only. Wh en prompted, press (up arrow button) an d (down arrow but ton) to ent er the PIN, and then pre s s (select button) to select an d confirm the PIN. Messag e Value o r Submenu Descrip tion CLEAR [...]

4-18 ENWW EIO menu The EIO (enhanced in put/output) men u appears only when an EIO device is installed (such as an HP Jetdirect pr int server). If the pr inter contains an HP Jetdirect print serve r, you can configure basic networkin g paramet ers using the EIO men u. Networ k printer administr ators can also use HP Web Jetadmin to configure these [...]

ENWW 4-19 Resetting the HP Jetdirect print server Resetting t he HP Jetdirect print se rver restores th e factory def ault values of the Jetdir e ct pr int se rve r . Note When you r estore th e factory d efault values for the HP Jetdirect print server, all previously stored EIO settings are lost. To reset the HP Jetdirect print server 1 Press and [...]

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ENWW 5-1 5 Configuring network connectivity You can conf igure network param eters from th e LCD control panel, the embedded Web ser ver, or for most networks, from the HP Web Jet ad m i n sof twa re . Fo r m or e info r ma tio n ab o ut using the embedded Web ser ver, see “ Using the embe dded Web server . ” For a complete list of supp orted n[...]

5-2 ENWW To set the Novell NetWare frame type 1 Press (select button) on the LCD control pan el to enter the menus. 2 Press (down arrow button) to highligh t CONFIGUR E DEVICE , and then press (select b utton). 3 Press (down arrow button) to highligh t I/O , and then press (selec t button). 4 Press (down arrow button) to hi ghlight EIO X (where X =[...]

ENWW 5-3 To manually access TCP/IP parameters 1 Press (select button) on the LCD control panel to enter the menus. 2 Press (down arrow button) to highligh t CONFIGUR E DEVICE , and then press (select b utton). 3 Press (down arrow button) to highligh t I/O , and then press (select butt on). 4 Press (down arrow button) to hi ghlight EIO X (where X = [...]

5-4 ENWW 6 Press (down arrow button) or (up arrow but ton) to highlight the desired link speed , and then press (select button). 7 To return to the READY state, press ( pause/resume button) . Disabling network protoc ols (optional) By factory default , all supported net work protocols are en abled. Disabling unused proto cols has the following bene[...]

ENWW 6-1 6 Selecting and using print media Media and paper-handling specifications Supported media types The following t able lists the ty pe s of media t hat are compatible with the printer and sh ows which media can be used with the printer ’ s p aper trays and accessories. CA UTION Some media, such as tran sparencies and photo pa per, can be u[...]

6-2 ENWW * HP Everyday Photo Pape r is available in some cou ntries/region s as HP Photo Qualit y Paper. HP Everyday Photo Paper a nd HP Photo Quality Inkjet Paper are supported by the auto-dup lex unit. Presentation pap er z HP Prem ium Inkjet Transparency Film z HP Premiu m Plu s In kj et Transparency Film Photo paper z HP Premium Plus Ph oto Pap[...]

ENWW 6-3 Supported media sizes The following table list s the sizes of media that are compatible with the printer and sh ows which sizes ca n be used with the printer ’ s paper trays and accessories. CA UTION Some media, such as envelopes and car ds, can be used with only Tray 1. Using this me dia in Tray 2 , Tray 3, or the auto- duplex uni t can[...]

6-4 ENWW Media handling Cards z Index cards z 102 by 152 mm; 4 by 6 i nches z 127 by 203 mm; 5 by 8 i nches z U.S. Postcard (89 by 140 mm; 3.5 by 5.5 inches) z A6 card (105 by 148 mm; 4.1 by 5.8 inches) Custom-size me dia z Tray 1 (176 by 250 mm up to 216 by 356 mm; 6.9 by 9.8 inches up to 8.5 by 14 inches) z Tray 2 and the auto-duplex unit (176 by[...]

ENWW 6-5 Note Use only recommende d HP media . For more informatio n, see " Supported me d i a typ es ." *If you are using the opt ional multipurpose tray in t he Tray 1 location, this tray is designed to perform best using plai n paper of weight 60 to 105 g/m 2 (16 to 28 lb plain bond), with a maxim um stack height of 100 sheets (11-mm o[...]

6-6 ENWW Selecting and loading print media By default, Tray 2 is de sig ned t o supp or t stan dar d m edia sizes su ch as letter and A4, up to 21 6 by 35 6 mm (8. 5 by 14 inches) . Tr ay 3 suppor ts the same st andard media sizes, excluding ISO B5 and smaller media. Tray 1 is designed to supp ort media from 89 by 140 mm (3.5 by 5.5 inches) up to 2[...]

ENWW 6-7 z Do not use paper that is heavily textured or does not accept ink well. This type of paper can cause poorly filled graphics or text. z The documen t ma rgins must match or exceed a margin set t ing of 4 mm (0.13 inch ). Configuring trays When you print a docu ment, you can allo w the printer to se lect the tray for the print job, or you c[...]

6-8 ENWW To load Tray 1 manually 1 In the prin ter driver, s elect Manual Feed as the med ia source, and then select the typ e of med ia . 2 When the LCD control panel displays MANUALLY LO AD [TYPE ] [SIZE] , insert a single sheet of media of th e cor rect size a nd ty pe. Position the med ia with the shor t edge of th e paper feed ing into th e pr[...]

ENWW 6-9 Note For more info rma tion about othe r me dia you can use with the printer, see “ Selecting and using print media . ” 4 Push in the lever on the medi a widt h guide and slide it unt il it fits snugly but gently against th e media. Gently push down the tray extension unti l it fits snugly but gently ag ainst the media. Be car eful tha[...]

6-10 ENWW The printer can aut omatically detect some medi a size s. When the printer detects the media size, only one size will appear in the TRAY 2 SIZE and TRAY 3 SIZ E options. If the size displayed in the LCD control pa nel does no t match the me dia you load ed in the tray, op en the tray and mak e sure the m ed ia sits as far in as possible. [...]

ENWW 6-1 1 Using the printer driver Changing printer settings in Windows You can chan ge printer setting s from the LCD control panel, from the printer drive r, and from a software application. Note Settings in a soft ware application always take preceden ce over settings in the print er driver or the LCD con trol panel. If you want to set printi n[...]

6-12 ENWW Changing printer settings in the Mac OS You can chan ge printer sett ing s in the LCD control pa nel or from the Page Setup and Print dialog boxe s in the Mac OS. Settings in the Mac OS overr i de settings in the LCD contro l panel. You can also select the def ault printer. The d efault printer is the one that is used if you choose t he P[...]

ENWW 6-13 Printing using the printer drivers In most situations, you will probably print documents using the printer driver. Althou gh specific option s vary depend ing on the software application you ar e using, you can usually gain access to the printer driver by clicking File , and then Prin t in the software application. For more info rmation a[...]

6-14 ENWW To print using the PCL 6 printer driver 1 On the File menu, click Print . 2 On the Name drop-down menu , select the PCL 6 printer driver , and then click Properties or Setup . (The optio ns might be differen t for your application.) 3 On the Size is drop-down menu, select t he media size on which you want to print. 4 On the Type is drop-d[...]

ENWW 6-15 To print using the emulated PostScript printer driver Note For more informat ion about printing u sing the emulated PostScript printer driver, see “ Printing using PostScript emul ation . ” 1 On the File menu, click Print . 2 On the Name drop-down menu, select the emulate d PostScript (PS) printer driver, and then click Proper ties or[...]

6-16 ENWW 5 Select a print mode for the print job: • Windows 98 and Windows Millennium Edition: On the Device O ptions ta b, on th e Printer features list, select Print Quality. On th e Change setting for drop-down menu, s elect the print mo de. • Windows NT 4.0: In the upper scrolling menu of the Advanced tab, expand Document Options , and the[...]

ENWW 6-17 Printing on envelopes and cards Use Tray 1 to print envel opes and cards. If the opti onal multipurpose tray is inst alled in th e Tray 1 lo cation, you can load u p to 10 envelopes or 10 cards. Note If your software application supports printing enve lopes or cards, follow the applicatio n's instr uctions to print the envelope or ca[...]

6-18 ENWW Printing on transparencies When printing on tr ansparencies, use th e following guidelines: z Use Tray 1 to print o n transpar encies. If the optiona l multipurpo se tray is not installed in th e Tray 1 location and you want to print multiple tra nsparencies, use Tray 2 or Tray 3. z Load a m aximum of 50 tr ansparencies in Tray 2 or Tray [...]

ENWW 6-19 Printing on heavy media When printing on heavy media (up to 0.52 mm or 0.02 inch thick), u se Tray 1. It prov ides a straight-thr ough paper path tha t allows the printer to handle heavy or thick media without bendin g or curling the media. CA UTION Do not use media that is heavier than th e media specification recommended for this printe[...]

6-20 ENWW Printing on custom size m edia z Use Tray 1 when printing on pa per that is 89 by 140 mm (3.5 by 5.5 inches) to 216 by 356 mm (8.5 by 14 inches). z Use the op tional multipur pose tray (i f installed) wh en printing o n paper that is 8 9 by 140 mm (3.5 by 5.5 inches) to 216 by 356 mm (8.5 by 14 inches). z Use Tray 2 whe n printing o n pap[...]

ENWW 6-21 Printing on both sides of the page The printer can aut omatically print on both sides of med ia with an optional auto -d up le x unit. Note Make sure th e auto- duplex unit h as been config ured in the print er driver you are using. For mor e information, see “ Enable op tional accessories in the printer driver . ” Guidelines for prin[...]

6-22 ENWW Layout options The four orie nt ation options f or printing on both sides of a pag e are shown be low. Thes e options can be s elected from the printe r driver o r from the LCD control pane l ’ s PRINTING menu. (Select the DUPLEX BINDING setting, and f rom the PCL menu, select OR IENTATIO N .) For informati on about using the LCD con tr[...]

ENWW 7-1 7 Using remote diagnostics tools Using the Toolbox The Toolbox pr ovides status and maintenance information about your printer. I n addition, the Toolbox gives yo u step-by- step guidance f or basic printing tas ks an d pr ov ide s he lp fo r s olv ing proble m s. The Toolbox is availab l e for Windows only. The Toolbo x has two tabs: the [...]

7-2 ENWW Preferences Use the Preference s dialog box to select which Toolbox message s appear. You can specify whet her you want to be notified by an au dio alert when an erro r occurs, as well as the types of error message s you want to see, su ch as those messages abou t media and hardwa re. Information Use the Inf ormation tab to registe r the p[...]

ENWW 7-3 Using the embedded Web server The printer comes wit h an embedded Web server . When the printer is connecte d to a network, the emb edded Web server is automatically available. The embedded Web se rver allows you to view printer and net w ork status and to manage pr inting functio ns fr om your computer instead of from the LCD contr o l pa[...]

7-4 ENWW Gaining access to the embedded Web server You can gain acce ss to the embedded Web server in the following ways: z Fr om the T oolbo x (Windo ws only) Launch th e embedded Web se rver from th e Information tab in the Toolbox. The defa ult Web browser for t he computer opens and displays the embedded Web server informa tion. z Fr om a W eb [...]

ENWW 7-5 z Supplies This section shows the life re maining of ink cartridges, wit h 0 percent represen ting a supp ly that is em pty. This s ection also provides supp lies part numbe rs. To order ne w supplies, click Order Supplies on the le ft side of the windo w. To visit any website, you must ha ve Intern et access. z Media This section disp lay[...]

7-6 ENWW Event Log This page sh ows t he most recent even ts and errors in t he printer event log. The mos t rec en t item ap pe a rs at the to p of the list. Usage Page z Identifi cation This section disp lays the printer serial num ber, product name, and service ID. If the network administra tor has assigned a name or asset number to th e printer[...]

ENWW 7-7 Alerts The Alerts pages allow you to set up the printer to send out e-mail notification s when cer tain printer events oc cur. z Notification Distrib ution Lists This section allo ws you to ad d the e-mail addresses of the peop le who will receiv e electronic notification of printer e v ents , such as ink supplies and media pa th e v ents.[...]

7-8 ENWW AutoSend AutoSend is a feature that ca n he lp you understa nd you r printing patterns . When you enab le AutoSend, us age informa tion is sent to HP. Hewlett-Packard uses t he inf ormation sent by AutoSend in two Web-based tool s: hp instant suppor t and myPrintMileage: z With hp instant sup port, you can get troublesho oting tips to help[...]

ENWW 7-9 Networking The Netw orking page s of the embedded We b server allow the ne twork administra tor to con figure the HP Jetdire ct print ser ver for th e printer. This tab will not appear if the printer is connected to a network using anything other than an HP Jet direct print server card . Refer to the onlin e help and to the HP Jetdirect Pr[...]

7-10 ENWW hp instant support hp instan t support is a Web-base d tool th at provides you product-specific services, tro ubleshooting tips, and inf or mation about your printer's ink and me dia usage. With this informat ion , you can diagnose and so lve printer problem s, and manage your printi ng activities and pr int er supplies more effe cti[...]

ENWW 7-1 1 Using hp instant support You can use hp inst an t support from the To olbox (if the computer is running Windo w s an d the pr int er is connec ted to a netw or k) or embedded Web ser ve r. Note Because Web pages used to d isplay hp instant support (as well as myPrintMileage) a re d ynamicall y cr ea te d, cr eating a b ookmark or favorit[...]

7-12 ENWW HP Web Jetadmin HP Web Jetadmin is a web-ba sed system administra tion tool that allows rem ote installatio n and man agement of networke d peripher als from a Web browser. It en ables network administrato rs to configure network printer s, manage printer fea tures, and monitor pr int er status, including levels for printer supplies . HP [...]

ENWW 8-1 8 Troubleshooting and maintaining the printer General troubleshooting tips If you ha ve problem s with the printer o r have trou ble print ing, try th e following trouble shooting tips to help dia gnose and solve the problems: z Print a Conf iguration page and a Supp lies Status page. These pages can help dia gno se printer prob lems. See [...]

8-2 ENWW Step 3: Check the LCD control panel and Attention light The printer displays two ge neral types of error messages: If the Atte nt ion light on the L CD contr ol p anel is f la shi ng a nd th e pr inter does not print , lift the printhead co ver and make sure the prin thead latch is properly secu red. For more info rmation on the At tention[...]

ENWW 8-3 For more informa tion about checking prin te r settings, see the online Help for your computer ’ s operating system, or the do cu m en ta tio n th at came with your com puter. Step 6: Check the print settings Make sur e the print settings ( such as m edia type, m edia size , margins , and color) in the prin ter driver are correct. Also, [...]

8-4 ENWW Printing a Configuration page Item Description 1 Printer Information : Shows general printer information, su ch as firmware version number, model name , an d memory instal led. 2 Event Log : Shows the number of entr ies in use, maximum number of entr ies, and the last three e v ents on the LCD contro l pane l, star ting with the most recen[...]

ENWW 8-5 To print a Configuration page 1 Press (select button) on t he LCD control panel. 2 Press (down arrow button) to highligh t INFORMAT ION , and then press (select b utton). 3 Press (down arrow button) to highlight PRINT CONFIGURAT ION , and then pre ss (select button) to prin t the Configuration pa ge. Note If an HP Jetdirect pr int server i[...]

8-6 ENWW To print a Supplies Status page 1 Press (select button) on t he LCD control panel. 2 Press (down arrow button) to highligh t INFORMAT ION , and then press (select b utton). 3 Press (down arrow button) to highligh t PRINT SU PPLIES STATUS P AGE , and then press (select button) to print t he Supplies Sta tus page. Solving advanced printer pr[...]

ENWW 8-7 z Chec k the po wer If the printer is turn ed on: Make sure your printe r is selecte d as the cu rrent or default printe r. For informatio n about setting the default pr inter, see the online Help for your comp uter ’ s operating system. If the printer is not turne d on: Press (power b utton) on the printe r. After a brief printe r start[...]

8-8 ENWW The printer Ready light turns off while the printer is turned on The printer is offl ine and the LCD control panel displays the message PAUSED Press (pause/resume button) on t he printer. Th e printer resu mes printing t he current job or retu rns to th e READY state. The printer shuts down unexpectedly Check the power Make sur e the powe [...]

ENWW 8-9 z T ry printing a Demo page 1 Press (select button) on t he LCD control panel. 2 Press (down arrow button) to highligh t INFORMAT ION , and then pre ss (select b utton). 3 Press (down arrow butto n) to highlight PR INT DEMO , and then press (select button) t o print the Demo p age. z Check the printer se tu p Make sure the printer is selec[...]

8-10 ENWW Printer takes a long time to print a job z Chec k y our system configurati on Make su re your computer meets the designated system requiremen ts. Although the pr inter is designed to fun ction with a computer that meets the minimum system requ irements, printer performance is optimi ze d with a computer th at meets the recommended syst em[...]

ENWW 8-1 1 Printing problems A blank page is printed z Chec k the LCD contro l panel fo r error mess ages For a list of error me ssages, see “ LCD control p anel messages . ” z Check the printheads for tape Make sure you have removed the print head protective tape from each ink nozzle. z Check the printer se tu p Make sure your printe r is sele[...]

8-12 ENWW z Make sure the mar gin sett ings are correct If the text or grap hics are cut off at the edges of th e page, make sure the marg in settings for th e document do not exce ed the printable area of your printer. For mo re information about printer margins, see the table of minimum margins in “ Tips for loading media . ” Text or graphics[...]

ENWW 8-13 The wrong fonts are printed z Make sure that fonts are used correctl y in the doc ument Make su re you correctly ap ply the font you wa nt to use. For example, in a graphics a pplication, place the words in th e desired s ize; do no t enlarge b y dragg ing and s izing. z Make sure the f ont is av ailab le in y our computer The fonts used [...]

8-14 ENWW z An incorrect medi a type is being used This printer is designed to work well with most office paper types or quality 25 percent cot ton bond paper. Because it uses ink to produce an image, media that accepts ink well produces the best results. Media that is heavily text ured or does not accept ink well can cause graphi cs an d text to p[...]

ENWW 8-15 Note For informatio n ab out configuring pr inter settings in Windows, see “ Using the print er driver . ” For info rmation about changin g page setup an d print sett ings in the Mac OS, see “ Changing printer settings in th e Mac OS . ” z The wr ong printer driver is selected Make sure your printe r is selecte d as the cu rrent o[...]

8-16 ENWW Ink is smearing z The printout did not ha ve time to dry When printing docume nts that use a lot of ink, you must al low the document more ti me to dry before handling it. This is especiall y true for transparencies. The printer driver ’ s Normal print mode is to designed to optimize both drying tim e and speed. This mode allows the pri[...]

ENWW 8-17 Ink is not filling the text or graphics completely z The printheads ha ve poor contact Remove and then reinst all the printheads. Se e “ Replacing printheads . ” z The printheads need c leaning Whenever print quality decreases no ticeably, it is a good idea to clean the printhe ads. For instructions on cleaning the printheads from the[...]

8-18 ENWW Printouts appear faded or dull z F ast print qualit y is selected The Fast mo de allows you to print at a faster rate, an d is good for printing draf ts. To achi eve better colored prin tout, select Normal or Best print quality in the print er driver. z An incorrect media ty pe print setting is bein g used When printing on transparencie s[...]

ENWW 8-19 z The printer is not conf igured correctl y Print a Co nfiguration pa ge. If no colo r appears on th e Configuration page, conta ct HP support. For instruc tions on prin ting a Conf iguration pa ge, see “ Printing a Configuration page . ” See “ Telephone su pport ” for information ab o ut co nt act ing HP support. Colors on the pr[...]

8-20 ENWW Color prints inconsistently after installing a new ink cartridge z The ink cartridges ha ve poor contact Try removing and then reinstalling the in k cartridges, makin g su re that they snap firmly into p lace. z The printheads are c log ged and need to be cle aned For instruc tions on c leaning the printhea ds, see “ Cleaning the printh[...]

ENWW 8-21 z Media is not l o ad ed correctl y Make sure the me d i a widt h an d len g th guid es fit snug ly bu t ge nt ly against the ed ges of the stack. Also, make sur e that the correct page orient ation is selected. For instruc tions on loa ding media, see “ Selecting and loading print media ” . For instruction s on changing print sett in[...]

8-22 ENWW z The media stac k e xceeds the ma xim um stac k height f or the tray Check the label inside Tray 2 and Tr ay 3 for the maximum stack height. I f the media exceeds this level, r emove som e of the media from the tray. z Media is curl ed Make sure the media you are using is not curle d. Uncurl the me dia by gently bending it in th e opposi[...]

ENWW 8-23 z Media is not positioned corr ectly in th e optional mu ltipurpose tra y When loading media in the opt ional multipurpose tra y, place the stack against t he rig ht edge o f th e t ray ( when viewed from the f ront of the printer ), and then slide the med ia down to rest in the tray . Check that the med ia width and length guides fit snu[...]

8-24 ENWW Incorrect resolution (dpi) and media type combinations To deliver consiste nt ly high print quality, th e printer optimizes the resolution ("dot s pe r inch," or "dpi") of a print job f or the type of media on which the document is prin ted. However, if a resolu tion setting in the printer dr ive r does not match th e [...]

ENWW 8-25 Media jams Occasionally, media can jam during pr inting. This section describes how to av oid media ja ms, and ho w to clear ja ms from t he printer wh en they do occur. Tips for avoiding jams If media r epeatedly jams in the printer, fo llow these tips t o avoid media jams. z Make sure the printhead latch is properly engaged. z Make sure[...]

8-26 ENWW Clearing jams Because media might b e jammed in more than one locat ion inside the printer, check t he LCD control panel for inf ormation about th e jam location. Th en follow the pr ocedures that co rrespond with th e displayed message. To clea r an all pages jam, complete all four p rocedures in the order that they ap pear in this secti[...]

ENWW 8-27 3 Look inside the printe r. Grasp any jammed media with both hands and pull it gently t owards you. 4 After you have cleare d the jam , reinser t the tray in to the prin ter. Use two hands to suppor t the tray while reinsert ing it. 5 Press (help button) to clear the message in the LCD control panel, and t hen press (select button ) to co[...]

8-28 ENWW 5 Look inside the printe r. Grasp any jammed media with both hands and pull it gently t owards you. 6 Slide the simplex unit or optional auto-duplex unit firmly back into the printer until it snaps into place. 7 Replace the outp ut bin and push it into the pr inter until both sides snap into p lace. 8 Reinsert Tray 2 into the printer. 9 P[...]

ENWW 8-29 To clear jams inside the top cover 1 Open the t op cover to locate th e jam. When you lift the top cover , the carr iage should return to it s position on the left side of th e printer. If the carria ge does no t return to this posit ion, move th e carriage to the r ight side. 2 Free any wr inkled media and p ull the sheet slowly toward y[...]

8-30 ENWW To clear jams in Tray 1 1 Remove all media from Tra y 1. 2 Pull out Tray 1 and place it on a flat surface. Remove any wrinkled or curled media fr om the t ray. 3 Grasp any jammed or torn media by bo th corners and pull up and out of the print er . Rein se rt Tray 1. 4 Load media in Tray 1. Check th at the m edia is loaded prope rly. For m[...]

ENWW 8-31 To improve print spee d and increase memory resources, you may want to disable jam r ecovery. If jam recovery is disable d, the pages involved in a jam will not be reprinted. Note During the jam reco very process, the printer may reprint several good pages t hat were p rinte d befo re the ja m occur red . Be sur e t o remove any duplicat [...]

8-32 ENWW To clean the printheads Note Cleaning the print heads takes several min ut es. 1 Press (select button) on t he LCD control panel. 2 Press (down arrow button) to highligh t CONFIGUR E DEVICE , and then pre ss (select button). 3 Press (down arrow button) to highligh t PRINT QU ALITY , and then pre ss (select b utton). 4 Press (down arrow bu[...]

ENWW 8-33 CA UTION Do not attempt to for ce open the printhea d lat ch. The printh ead carriage will move to the left when the printer is turned on, enabling you to open the latch. 5 Lift and push t he latch toward the back of the printer (it em 3 in the graphic). 6 To remove a printhe ad, place your index finger in the loo p of printhead ’ s ha [...]

8-34 ENWW Aligning the printheads The printheads ar e automatically aligned up on installation. Misaligned printheads produce ragged ed ges or stray dots on printout s. If your printhe ads ar e misaligned, you can align them th rough the LCD control panel. To align the printheads 1 Press (select button) on t he LCD control panel. 2 Press (down arro[...]

ENWW 8-35 Replacing printhea ds Replace printhe ads when the following messa ges appear on the LCD control panel: REINSTAL L [COLOR ] PRINTH EAD INCORREC T [COLOR ] PRINTH EAD To replace printheads 1 Make sure th e pr int er is turn ed on. 2 Lift the to p cover, and then pre ss (select button ) on the LCD con tr ol pa ne l. -Or- • Press (select b[...]

8-36 ENWW 5 Lift and push t he latch toward the back of the printer (it em 3 in the graphic). 6 To remove a printhe ad, place your index finger in the loo p of printhead ’ s ha ndle, and gently pull up until th e printhead release s from the carriag e assembly. Discard the used prin t head. 7 Remove the new pr int head from its package. 8 Remove [...]

ENWW 8-37 Calibrating linefeed If regular hor izontal bands appe ar in printed text or graphics, calibrate the linefee d using the following procedure. To calibrate linefeed 1 Press (select button) on t he LCD control panel. 2 Press (down arrow button) to hi ghlight CONFIGURE DEVICE , and then press (select but ton). 3 Press (down arrow button) to [...]

8-38 ENWW[...]

ENWW 9-1 9 Ordering supplies and accessories You can order HP supp lies and accessories from the HP websit e at http://www.hpshopping.com . Available accessories Paper handling accessories Multipurpose tray (100-sheet tray) 700-sheet tray (Tray 3) Auto-duplex unit DIMMs Memory modules 100-sheet multipurpose tray C8227A 700-sheet tray C8226A Auto-du[...]

9-2 ENWW Localized font DIMMs Memory/storage accessories Interface cables Parallel cables USB cable HP Font DIMM, Korean D4838A HP EIO Hard Disk Drive (10 GB) J6054B HP IEEE-1284 A-B Parallel Cable, 2 m (6.6 ft) C2950A HP IEEE-1284 A-B Parallel Cable, 3 m (9.8 ft) C2951A HP USB A-B, 2 m (6.6 ft) C6518A[...]

ENWW 9-3 Networking accessories Note Visit http://www.hp.com/go/networkprinting for t he latest informatio n. HP print servers HP Jetdirect 615n (EIO) Internal Print Server Fast Ethernet (10/100Base-TX) J6057A HP Jetdirect 680n (EIO) Internal Print Server Wireless 802.11b J6058A HP Jetdirect 610n (EIO) Internal Print Server Token Ring J4167A HP Jet[...]

9-4 ENWW Supplies Ink cartridges Printheads Everyday paper HP Office Paper HP Office Recycled Paper HP No. 10 Black ink cartridge, 69 ml C4844A HP No. 12 Cyan ink cartridge, 55 ml C4804A HP No. 12 Magenta ink cartridge, 55 ml C4805A HP No. 12 Yellow ink cartridge, 55 ml C4806A HP No. 12 Black printhead C5023A HP No. 12 Cyan printhead C5024A HP No. [...]

ENWW 9-5 HP Multipurpose Paper* *HP Multipurpose Paper is recommen ded for general off ice printing. HP Printing Paper Business communication paper HP Professional Brochure and Flyer Paper HP Premium Inkjet Paper 5-ream carton U.S. Letter, 216 by 279 mm (8.5 by 11 inches) M115R 250 sheets U.S. Letter, 216 by 279 mm (8.5 by 11 inches) 25011 500 shee[...]

9-6 ENWW HP Premium Inkjet Heavyweight Paper Presentation pa per HP Premium Inkjet Transparency Film HP Premium Plus Inkjet Transparency Film 100 sheets, two- sided coated A4, 210 by 297 mm (8.3 by 11.7 inches) C1853A 20 sheets U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C3828A 50 sheets U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C3834A 20 she[...]

ENWW 9-7 Photo paper HP Premium Plus Photo Paper HP Premium Photo Paper 20 sheets, glossy U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C6831 A 50 sheets, glossy U.S. Letter, 216 by 279 mm (8.5 by 11 inches) Q178 5A 20 sheets, matte U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C6950A 20 sheets, glossy A4, 210 by 297 mm (8.3 by 11.7 inches) C6832A [...]

9-8 ENWW HP Photo Paper HP Colorfast Photo Paper HP Everyday Photo Paper* *HP Everyday Photo Paper is availab le in som e countries/r egions as HP Photo Quality Paper . 20 sheets, glossy U.S. Letter, 216 by 279 mm (8.5 by 11 inches) C1846 A 20 sheets, glossy A4, 210 by 297 mm (8.3 by 11.7 inches) C1 847A 50 sheets, glossy A4, 210 by 297 mm (8.3 by [...]

ENWW 10-1 10 Customer support and printer specifications Contacting customer support If your printer is not operating pro perly and the troublesho oting suggestions in this guid e do not solve the problem, try using one of the following support ser vices to obtain assistance. HP help on the Web HP provide s sev er al re so ur ce s on the Web to pr [...]

10-2 ENWW hp instant suppo rt connects you to a set of dynamic We b resources that tracks printe r status and usage. It includes t he following information: z Printer usage pat te rn (ink and media usage) thr ough a link to myPrintMileage z Online trouble sh oo ting tip s Telephone support During the warrant y per iod, you can obtain assistance at [...]

ENWW 10-3 Printer specifications For media and pa per -handling specificat ions, see “ Media an d paper-handlin g specifications . ” Specificat ion Value Available printer models HP Business Inkjet 3000 C8116A HP Business Inkjet 3000n C8117A HP Business Inkjet 3000dtn C8118A Physical dimensions (W x H x D) HP Business Inkjet 3000 592 by 355 by [...]

10-4 ENWW Connectivity HP Business Inkjet 3000 z IEEE 1284-compliant bidirectional parallel z USB 2.0 compliant full speed z 2 open EIO slots z 3 DIMM slots (100 pin, SDRAM, PC 100 or greater) HP Business Inkjet 3000n z IEEE 1284-compliant bidirectional parallel z USB 2.0 compliant full speed z EIO slots z 1 open EIO slot z HP Jetdirect 615n Intern[...]

ENWW 10-5 Print speed (U.S. Letter an d A4) Fast mode z Black text: 21 pages per minute (ppm) z Mixed text with color graphics: 18 ppm Normal mode z Black text: 14 ppm z Mixed text with color graphics: 10 ppm Laser-equivalent speed* z Black text: 14 ppm z Mixed text with color graphics: 8 ppm *Laser-equivalent speed is the print speed that can be e[...]

10-6 ENWW Network operating system compatibility HP Business Inkjet 3000 z Windows 98, Windows Millennium Edition, Windows NT 4 .0, Windows 20 00, Windows XP 32-bit (Profe ssional and Home Editions), and Windows XP 64-bit Editi on HP Business Inkjet 3000n z Windows 98, Windows Millen nium Edition, Windows NT 4 .0, Windows 20 00, Windows XP 32-bit ([...]

ENWW 10-7 Network operating system compatibility HP Business Inkjet 3000dtn z Windows 98, Windows Millennium Edition, Windows NT 4 .0, Windows 20 00, Windows XP 32-bit (Profe ssional and Home Editions), and Windows XP 64-bit Editi on z Novell NetWare 4.x, 5.x, 6, NDS, and NDPS z HP-UX 10.20, 11.x z Solaris 2.5x, 2.6, 7, 8 (SPARC systems only) z Red[...]

10-8 ENWW Compatible network protoc ols z TCP/IP z IPX/SPX z AppleTalk* z DLC/LLC z IP Direct Mode z LPD z FTP Printing z IPP NDS z Bindery z NCP z NDPS z iPrint Telnet z SLP z IGMP z BOOTP/DHCP z WINS z SNMP z HTTP *AppleTalk is not sup ported on Token Ring print servers. Not all protocol and operating system combinations are suppo rted. For more [...]

ENWW 10-9 System requirements Note: Graphic- intensive, complex, and large files might require more hard disk space. Minimum z Windows 98: 486DX-100 MHz, 16 MB RAM, 4 MB free hard-disk space z Windows Mil lenn iu m Edition: Pentium ® 166 MHz, 32 MB RAM, 4 MB free hard-disk space z Windows NT 4.0: Pentium 100 MHz, 32 MB RAM, 8 MB free hard-disk spa[...]

10-10 ENWW Operating environment Operating temperature 5 ° to 40 ° C (41 ° to 104 ° F) Recommended altitu de 0 to 3048 meters (0 to 10,000 feet) Recommended operating conditions 15 ° to 35 ° C (59 ° to 95 ° F) Storage temperature -40 ° to 60 ° C (-40 ° to 140 ° F) Recommended relative humidity 15 to 80 percent noncondensing Electrical s[...]

ENWW 10-1 1 Hewlett-Packard Limited Warranty Statement Extent of Limited Warr anty 1 Hewlett-Packard warrants to the end-user customer that the H P products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the custo mer. 2 For software products,[...]

10-12 ENWW Limitations of Warran ty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of Liability 1 To the extent allowe d by l[...]

ENWW 10-13 Safety and regulatory statements Power Cord statement The power cor d cannot be repaired . If it is defective, it should be discarded or returned to th e supplier. LEDs classification Energy consumption Energy Star is a US register ed service mark of United Sta tes Environmental Protection Agency. FCC statement The U.S. Federal Co mmunic[...]

10-14 ENWW Shielded cables Use of a s hielded dat a cable is re quired to c omply wit h the Clas s B limits of Part 15 of the FCC Rules . Pursuant to P ar t 15.21 of th e FC C R ul es , any change s or modificat io ns to this equip ment not expr essl y ap pro v ed b y the Hewl ett-P ac kar d Company , ma y cause harmful interfe rence and v oid the [...]

ENWW 10-15 Declaration of Conformity statement/Normes de s é curit é (Canada) This digital apparat us does not exceed the Class B limit s for radio noise emissions from digita l apparatus set out in the Canad ian ICES-003. When connected t o LAN cables using print server accessories, th is digital apparatus doe s not exceed the Class A limits for[...]

10-16 ENWW Declaration of Conformity according to ISO/IEC Guide 22 a nd EN 45014 Supplementary Info rmation: The product herewith complies with the requireme nts of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC, and carries the CE markin g accordingly. (1) The product exhibits class A operation when connected to LAN ca bles u[...]

ENWW A-1 A Printing using PostScript emulation Note Information in th is appendix is for Windows 98, Windows Millennium Edition, and Windows NT 4.0 only. If you are running another Windows op erating system, p lease see the online help for your operating syst em. Installation notes When you are o perating in a Wind ows environm ent, the se tup sof [...]

A-2 ENWW Identifying different printer drivers in Windows NT 4.0 If you have already inst alled a pr inter driver th at was sup plied with you r Windows operating system for the printer, and you have also installed the printing software supplied with the printer, multiple printer driv ers might exist on yo ur computer system. Use the se steps to fi[...]

ENWW A-3 Current HP Business Inkjet users If you currently have an HP Business Inkjet printer driver installed on your compu ter system, this printing software ca n be safely installed. I t can coexist with printer driv ers for different printers. It will replace and update only previous versio ns of the printing software for t his printer. The new[...]

A-4 ENWW Paper Type (Windows 98) or Media Type (Windows NT 4.0) Options: HP Plain Paper; HP Premium Inkjet Paper; HP Premium Inkjet Heavyweight Paper; HP Photo Qualit y Paper, Semi Gloss; HP Photo Quality Paper , Matte; HP Everyday Phot o Paper, Semi Gloss; HP Everyday Photo Paper , Matte; HP Premium Transpar ency; HP Premium Plus Transparency; HP [...]

ENWW A-5 Print Color as Gray Options: On, Off. To activate grayscale printing , change the Prin t Color as Gray se tting to on. This overrides yo ur color settings a nd prints yo ur docume nts in black and white (m onochrome, grayscale). Graysca le means shades o f gray, start ing with white and ending with black. When a color document is printed i[...]

A-6 ENWW Watermark Printing The Watermark op tions allow you to specify tha t text be placed underneat h (in the backgrou nd) of an existing docu ment. For example, you may want to have large gray let ters reading Draft or Confident ial placed diago nally acro ss the first page or all page s of a document. You can also specify the font, size, angle[...]

ENWW A-7 Watermark Size Options: 24, 30, 36, 42, 48, 54, 60, 6 6, 72, 78, 84, 90. All option values are in p oints. The watermark size repr esents the p oint size of the waterm ark word printed. Watermark Angle Options: 90, 75, 60, 45, 30, 15, 0, -1 5, -30, -45, -6 0, -75, -90. All option values are in de grees. The watermark can be positio ned on [...]

A-8 ENWW Job Storage Options: Off, Proof an d Ho ld, Private Job, Quick Co py, Stored Job. This allows you to store your prin t job on the printer 's optional hard disk so you can access the print job later fr om the LCD control panel. The default s etting is Of f. To en able any setting othe r than O ff, you must install an option al EIO hard[...]

ENWW B-1 B LCD control panel messages The table in this ap pendix explains messages that can appear on the LCD con tr ol pa ne l. To resolve a mess ag e, follo w the instr uc tio ns dis pla ye d on the LCD control panel. If f ollowing these instruction s d oes not resolve the message, pr ess and hold (power button) to turn off the pr inter, and the[...]

B-2 ENWW Note Any button pres sed du rin g th e 10 -s eco n d disp lay of an auto-continuable error message will override the auto-continue feature and the function of the button pressed will take precedence. For example, pressing (cancel job button) will cancel the print job. Critical error messages Critical error messag es inform you of a device [...]

ENWW B-3 CHOSEN PERSONALI TY NOT AVAI LABLE Error The printer is not abl e to process the print job because the requested personality (printer language) is not avail abl e. The job was canceled and no pages were pri nted. Resend the print job using a supported perso nality (PCL 5c, PCL 6, or PS 3 emulation). CLEANING PRINTHEA DS Status The printer [...]

B-4 ENWW EIO DISK X NOT FUNCTION AL Error The EIO hard disk in slot X is not working correctly. Press and hold (power button) to turn the printer off. Remove and then firmly reinsert the EIO ha rd di sk. Turn the pri n te r back on. If the problem persists, replace the EIO hard disk. For more information about ordering an EIO hard disk, see “ Mem[...]

ENWW B-5 INCORRE CT [COLOR ] PRINTHEA D Error A printhead is installed in the inco rre ct slot and the cover is closed. Open the pr inthea d cover and put the printer in printhe ad replacement mode (See “ Re placing printheads ” for more information.) Remove the printhead. Verify tha t you are using the correct printhead, and the n fi rmly rein[...]

B-6 ENWW INCORRE CT SUPPLI ES Error At least one supp ly is incorrect and ano ther supply is missing, installed incorrectly, out, or low. Press (sel ect button) for more informati on about specifi c ink cartridges and printheads. Install any missing ink cartridges or printheads. Press (select button) to displa y the status of the printer supplies o[...]

ENWW B-7 INSTALL [COLOR] CARTRIDG E Error The [COLOR ] ink cartridge is either not installed or is installed in correctly. In stall the ink cartridge. If alread y installed , remove and reinstall it. Do this several times. If the problem persi sts, replace the ink cartridge. For more information about ordering ink cartridges, see “ Ink cartridges[...]

B-8 ENWW INSTALL SUPPLIES Error At least one supp ly is missing or is in stalled incorrectly in the prin ter, and another supply i s missing, installed incorrectly, out, or low. Press (select button) for more information about specific ink cartridges an d printhe ads. Install any missing ink cartridges and printheads. If all are installe d, remove [...]

ENWW B-9 NON HP CARTRIDGE DETECTED Error A new, non-HP ink cartridge has been installed. This me ssa ge is displayed until yo u install an HP ink cartridge. Any printer repair required as a result of using non-HP suppli es is not covere d under HP warranty. To override this message, press (cancel job button). NON HP CARTRIDGE IN USE Warning The pri[...]

B-10 ENWW ORDER SU PPLIES Error The Supplies Low setting in th e LCD control panel System Setup menu is set to Stop, and more than one supply item is low, or one or more ink cartridges i s nearing expiration. If the Auto Continue setting in the System Setup menu is set to On, the printer continues printing until the supplies are empty or the ink ca[...]

ENWW B-1 1 POWERSAV E ON Status The printer's PowerSave mode is activated. No action is re quired. If you wa nt to exit PowerSave mode, press any button on the LCD control panel. PRINTHE AD ALIGNMENT FAILED Warning The printhead align ment has failed. Make sure plain letter or A4 paper is loaded in the printer, and then start th e printhead al[...]

B-12 ENWW PROCESSI NG... [JOBNAME ] Status The printer is printing a print job. Plea se wait. PROCESSI NG... [JOBNAME ] COPY [X] OF [Y] Status The printer is printing the Xth copy of Y copies of a print job. Please wait. PROCESSI NG... [JOBNAME ] FROM TRAY XX Status The printer is printi ng a print job from tray XX. Please wait. READY Status The pr[...]

ENWW B-13 RESEND U PGRADE Status The firmware upg rade process was no t successful. Please send the firmware up grade file again. RESETTI NG FACTOR Y SETTINGS Status The printer is resetting the menu settings to factory defaults. Please wait. SETTING SAVED Status The control panel setting ha s been saved. No action required. SIZE DE TECTED BY TRAY [...]

B-14 ENWW WAIT F OR P RINTER TO REINITIA LIZE Status The printer needs to reinitialize. It will automatically turn itself off, and then turn itse lf on again. Please wait. WARMING UP Status The printer is warming up. Please wait. 13.JJ.NT JAM INSIDE DUPLEXER Error A media jam has occurred in the auto-duplex unit area. See “ Medi a jams “ for in[...]

ENWW B-15 41.3 UN EXPECTED SIZE IN TRAY XX Error An incorrect media size is loade d in Tra y XX. Check that the media loaded in the tra y matches the size setting in the LCD control panel. See “ To set media size and type in the LCD control panel ” for more information. 41.5 UN EXPECTED TYPE IN TRAY XX Error An incorrect media type is loade d i[...]

B-16 ENWW 53.XY.Z Z PRINTER ERROR Critical error An error occurred on some memor y of the printer. 8X.YYYY EIO ERRO R Critical error The EIO accessory card in slot X has encountere d a cri tical error. Message Type Description[...]

ENWW I- 1 Index A accessories enabling optional (Windows) 2-17 installing 3-1 ordering 9-1 warranty 10-11 acoustic emissions 10-10 alerts, settings 7-2, 7-7 aligning printheads 2-6, 8-34 alignment, troubleshooting 8-11, 8-15 amber light 8-7 Attention light 4-2, 8-7 auto-duplex unit capacity 6-5 enabling (Windows) 2-17 layout options 6-22 media supp[...]

I-2 ENWW covers locating 2-1 curled pages 8-16 custom size me dia printing 6-20 trays supported 6-4 Customer Care, HP 10-2 customer support hp instant support 7-9 telephone 10-2 websites 10-1 Customization Utility 2-8 cut-off pages 8-12 D Declaration of Conformity 10-16 default settings, restoring HP Jetdirect print servers 4-19 printer 4-16 Diagno[...]

ENWW I- 3 G getting started guide 1-1 graphics, troubleshooting 8-12, 8-17 green light 8-8 H hard disk ordering 9-2 hard disk drive, EIO 3-8 heavy media trays supported 6-1 heavyweight paper, HP 9-6 help button 4-1 help, online customer support 10-1 drivers 1-2 hp instant support 7-9 Toolbox 7-2, 7-4 HP Customer Care 10-2 hp instant support 1-2, 7-[...]

I-4 ENWW Diagnostics menu 4-16 EIO menu 4-18 Information menu 4-4 language, changing 2-5 lights 4-1 locating 2-1 menu map, printing 4-2 Paper Handling menu 4-5 Print Quality menu 4-12 Printing menu 4-9 Reset menu 4-16 Retrieve Job menu 4-4 Service menu 4-17 System Setup menu 4-13 letterhead both sides, printing on 6-21 limited warranty 10-11 Linux [...]

ENWW I- 5 O Office Paper, HP 9-4 on/off button 4-1 online help customer support 10-1 drivers 1-2 hp instant support 7-9 Toolbox 7-2, 7-4 operating environmen t, specifications 10-10 operating systems supported 10-5 system requirements 10-9 optional accessories auto-duplex unit 3-3 enabling (Windows) 2-17 hard disk 3-8 HP Jetdirect print server 3-4 [...]

I-6 ENWW power button 4-1 cord, connecting 2-5 specifications 10-10 troubleshooting 8-6, 8-8 power input locating 2-3 PPDs, Ma c OS 2-10 Preferences, Toolbox 7-2 Premium Inkjet paper, HP 9-5 Premium papers, HP trays supported 6-1 Premium Photo Paper, HP 9-7 trays supported 6-2 Premium Plus Photo Paper, HP 9-7 trays supported 6-2 Print Quality menu [...]

ENWW I- 7 start guide 1-1 Windows software 2-7 Settings alerts information 7-6 settings changing 6-11 Configure Device menu 4-9 EIO menu 4-18 error messages 7-2 Information menu 4-4 menu map, LCD control panel 4-2 Paper Handling menu 4-5 Printing menu 4-9 restoring defaults 4-16, 4-19 Settings, Toolbox 7-6 short-edge printing options 6-22 simplex u[...]

I-8 ENWW Tray 2 capacity 6-4 duplexing from 6-21 incorrect media type or size 8-23 jams 8-25 loading media 6-6, 6-9 locating 2-1 media supported 6-1, 6-4 transparencies, printing 6-18 troubleshooting 8-21 Tray 3 base, locating 2-1 capacity 6-5 duplexing from 6-21 incorrect media size or type 8-23 jams 8-25 loading media 6-6, 6-9 locating 2-1 media [...]

ENWW I- 9 wet pages, drying 8-16 Windows Customization Utility 2-8 installing software 2-7 online help 1-2 optional accessories, enabling 2-17 printing from 6-13 settings, changing 6-11 software components, included 2-8 Toolbox 7-1 wrinkled pages 8-16[...]

I-10 ENWW[...]

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