HP 9000Lmfp manual

1 hp LaserJet 9000mfp hp LaserJet 9000Lmfp use Use of this electronic document indicates that y ou accept the Cop yright and License terms.  Cop yright Hewlett-P ackard Company 2002.[...]

2 Copyright and License  Cop yright Hewlett-P ackard Company 2002 All Rights Reserved. Except as allow ed by cop yright laws or herein, reproduct ion, adaptation, or translation without prior written per mission is prohibited. A user of the Hewlett- Pac kard printer associated with this use guide is gr anted a license to: a) print hard copies of[...]

3 Contents 1 The basics F eatures and benefits of the product . . . . . . . . . . . . . . . . . . . . . . . 1 0 Helpful software f or increased fle xibility . . . . . . . . . . . . . . . . . . . . . 1 4 Windows softw are . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4 Macintosh software . . . . . . . . . . . . . . . . . . . [...]

4 3 Digital sending Digital-sending basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 0 Introduction to digital sending . . . . . . . . . . . . . . . . . . . . . . . . . . 3 0 Sending documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 Using the address book . . . . . . . . . . . . . . . . . . [...]

5 Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 1 Guidelines f or custom-size paper , card stoc k, and heavy paper . 6 1 Printing full-bleed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 2 Using f eatures in the driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 3 Dif[...]

6 6 Product maintenance Cleaning the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 4 Cleaning the ADF delivery system . . . . . . . . . . . . . . . . . . . . . . . 8 4 Cleaning the scanner glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 Managing the print car tridge . . . . . . . . . . . . . . . .[...]

7 Usage page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 2 PCL or PS f ont list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 3 File director y page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 74 Jetdirect page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

8 D Printer commands Understanding PCL 5e printer command syntax . . . . . . . . . . . . . . 2 29 Combining escape sequences . . . . . . . . . . . . . . . . . . . . . . . . . 23 0 Selecting PCL 5e f onts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 1 Common PCL 5e printer commands . . . . . . . . . . . . . . . . . . . . . . . [...]

1 The basics 9 1 The basics Congratulations on your purchase of the HP LaserJet 9000mfp/HP LaserJet 9000Lmfp (multifunction peripheral). If y ou hav e not done so , see the star t guide provided with the product f or setup instructions. Now that the product is set up and ready to use, tak e a fe w moments to get to know the product. This chapter in[...]

1 The basics 10 Feat ures and benefits of the product Features and benefits of the product The HP LaserJet 9000mfp/HP LaserJet 9000Lmfp is designed to be shared b y a workgroup , and allows use rs to send blac k and white or color documents digitally , copy documents, and send print jobs to the product. The product is a standalone device and does n[...]

1 The basics 11 Feat ures and benefits of the product P aper-handling options z Input  T ray 1 (m ultipurpose tray): A multipurpose tray f or paper , transparencies, labels, and en velopes . Holds up to 100 sheets of paper or 10 en velopes .  T r a y s2a n d3 : T wo 500-sheet tra ys. These tra ys automatically detect standard paper sizes up t[...]

1 The basics 12 Feat ures and benefits of the product Connectivity z three enhanced input/output (EIO) expansio n slots that suppor t the follo wing cards:  high-speed cop y connection  hard disk  F ast Ethernet 10/100TX, which can be replaced with one of the follo wing optional cards: - USB, Serial - LocalT alk - Ethernet (10Base-T , 10Ba[...]

1 The basics 13 Feat ures and benefits of the product HP EIO hard disk The EIO hard disk can be used to store selected print jobs, support RIP ONCE technology , and per manently store downloaded f onts and forms in the product. Unlike standard printer memory , many items on the EIO hard disk remain in the product e ven when the pr oduct is turned o[...]

1 The basics 14 Helpful software for increased fle xibility Helpful software for increased fle xibility * These products are not supported in T raditional Chinese, Simplified Chinese, K orean, Japanese, Czech, Russian, and T urkish languages. The drivers pro vided on the CD must be installed to tak e full advantage of the product f eatures. The oth[...]

1 The basics 15 Helpful software for increased fle xibility The most recent drivers , additional drivers , and other software are av ailable from the Internet. Depending on the configuration of Windows-driv en computers, the installati on program f or the product software automatically checks t he computer for Internet access to obtain the latest s[...]

1 The basics 16 Helpful software for increased fle xibility Drivers Drivers provide access to the product f eatures and allow the computer to communicate with the product (b y using a product language). Drivers inc luded with the product The most recent drivers are av ailable at www .hp.com/ suppor t/lj9000 . Depending on the configurat ion of Wind[...]

1 The basics 17 Helpful software for increased fle xibility Driver help Each driver has help screens that can be activ ated using the Help button, the F1 key , or the question mark symbol in the upper right cor ner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific[...]

1 The basics 18 Helpful software for increased fle xibility Software for Windo ws Use the system software to install the product. If you are installing the product on a network (Nov ell NetWare or Microsoft Windows netw ork) from a Windows 9 X , Windows NT 4.0, Windows 2000, or Windows Me system, the system software guides you through the inst alla[...]

1 The basics 19 Helpful software for increased fle xibility Software for Macintosh computers Apple LaserWriter driver , version 8.6 or later The Apple LaserWriter 8.6 dr iv er comes with the Mac OS, or can be obtained directly from Apple . P ostScript Printer Description Files (PPDs) and Printer Dialog Extension (PDEs) PPDs, f or OS 9 and ear lier [...]

1 The basics 20 Help system Help system At any time , you can gain access to the help system on t he touch screen of the graphical displa y . “What is this?” Help The product provides inf ormation about any topic on the touch screen of the graphical displa y . On the top lev el screen, touch Help, and then touch What is this? . After touching W[...]

2 The control panel 21 Overview 2 The contr ol panel Overview The product control panel has a unique touch-screen g raphical displa y that offers an integ rated approach to cop ying, digital sending, and printing. The control panel provides you with all the f eatures you expect from a standard photocopier as well as printing and digital-sending cap[...]

2 The control panel 22 Control panel la yout Control panel la yout The control panel includes a touch screen g raphical displa y , three job-control buttons, a n umeric keypad, and t hree light-emitting diode (LED) indicator lights. Numeric keypad S TAR T Attention light Ready light Data light T ouch-screen graphical displa y R ESET S TOP[...]

2 The control panel 23 Control panel la yout Control panel f eatures Features/Ke ys Function Status bar Displa ys current device status, number of copies, men u and Help options. Menu Provides access t o settings such as paper handling and de vice configuration. Help Provides access to “ What is this? ” or “ Show me how ” Help options . Ori[...]

2 The control panel 24 Control panel navigat ion Control panel na vigation Y ou na vigate through the control panel using the touch-screen graphical displa y . Status bar The status bar is located at t he top of the def ault touch-screen graphical display . The status bar displa ys Menu, Help , status messages, and the n umber of copies selected. z[...]

2 The control panel 25 Control panel navigat ion Cancel button Each low er-lev el screen (any scr een below the main screen) on the touch screen displa ys a Cancel button. T ouching the Cancel button negate s any changes y ou made, and tak es you bac k to the pre vious screen. OK button Each lower-le vel screen on the touch screen displays an OK b [...]

2 The control panel 26 Control panel default touch screen Control panel default touc h screen The touch screen of the graphical displa y is divided into four sections: original, copy , image modification, and the Send Options button: Original The Original section on the main touch screen allows y ou to describe the characteristics of the original d[...]

2 The control panel 27 Control panel default touch screen T o describe an original 1 T ouch the Describe Original but ton. The original settings screen appears on the touch screen. 2 T ouch the settings that describe your document, such as siz e, page orientation, number of sides , and page content. The page icon shows the settings as you choose th[...]

2 The control panel 28 Interpreting control panel lights Interpreting control panel lights The control panel contains three indicat or lights: z Ready z Data z Attention Light Indication Ready Off The product is offline or has an error . On The product is ready to print. Blinking The product is going offline. Please w ait. Data Off The product has [...]

3 Digital sending 29 Overview 3 Digital sending Overview The product off ers color-scanning and digital-sending capabilities . Using the control panel, y ou can scan black- and-white or color documents and send them to an e-mail address as an e-mail attachment. T o use digital sending, the product must be connected to a local area netw ork (LAN). T[...]

3 Digital sending 30 Digital-sending basics Digital-sending basics Introduction to digital sending Digital sending offers the f ollowing benefits: z Sends documents to multiple e-mail ad dresses, saving time and deliv er y costs. z Delivers f iles in black- and-white or in color . Files can be sent in diff erent file fo r mats that can be manipulat[...]

3 Digital sending 31 Digital-sending basics Sending documents The product scans at a 600 pixels-per-inch (ppi) resolution. The product scans both b lack-and-white and color originals. Y ou can place originals either on the scanner glass or in the ADF . The scanner glass accommodates all sizes of media, including irregular-size documents , books, st[...]

3 Digital sending 32 Digital-sending basics Changing the settings Before y ou send a document, you can change the f ollowing settings: z Scan Preferences : Select Black and White or Color . z File T ype : Select PDF , TIFF , MTIFF , or JPG . Files can be transmitted to an e-mail address in any of these file f ormats:  PDF: The PDF file f ormat i[...]

3 Digital sending 33 Digital-sending basics 8 T ouch Subject: and then type the subject of y our e-mail. 9 T ouch OK . 10 Press S TAR T . Using the auto-complete function When you enter the To , CC , or Fr om screens in the Send to E-mail feature , the auto-complete function is in voked. As you type the required address or name at th e keybo ard sc[...]

3 Digital sending 34 Using the address book Using the address book Y ou can send to a list of recipients by using the address book feat ure of the product. See your syst em administrator f or information about configuring address lists. Creating a recipient list On the touch screen of the graphical displa y: 1 T ouch Send Options . 2 T ouch E-mail [...]

3 Digital sending 35 More inf or mation More information For information about finding the IP addresses of the SMTP and LDAP servers , and about configuring the product f or digital sending, see “ Digital sending configuration applet ” on page 248 .[...]

4 W alk-up cop ying 36 Overview 4 Wa l k - u p c o p y i n g Overview This product functions as a standalone, walk-up copier — y ou do not hav e to have sof tware installed or hav e your computer turned on to make photocopies. Y ou can easily adjust cop y settings at the control panel. Originals can be copied using either the ADF or the scanner g[...]

4 W alk-up cop ying 37 Basic cop ying instructions Basic copying instructions This section pro vides the basic instructions for cop ying. The paper siz e is automatically detected when the document is placed on the scanner glass or in the ADF . Y ou can override the auto-detect f eature by specifying the required input (Describe Original) and outpu[...]

4 W alk-up cop ying 38 Basic cop ying instructions Copying using user -defined settings Using the f ollowing steps, y ou can change the settings f or your copies . T o make copies using settings other than the default settings 1 Place the original f ace down on the scanner glass or in t he ADF . On the touch screen of the graphical displa y: 2 T ou[...]

4 W alk-up cop ying 39 Basic cop ying instructions 8 T ouch the Basic items that describe the characteristics of the co pies you are making. The items are:  Pa pe r S iz e : Select Aut o (paper size is matched to original size), or the cop y size that you desire. Be sure that y ou hav e loaded the correct paper size in the tra y .  Number of [...]

4 W alk-up cop ying 40 Basic cop ying instructions Copying using the scanner glass Use the scanner glass to cop y small, lightweight (less t han 46 g/m2 or 12 lb), or irregularly sized originals, such as receipt s, newspaper clippings , photographs , or old or worn documents. The scanner glass is also used to cop y books, magazines , and manuals. 1[...]

4 W alk-up cop ying 41 Basic cop ying instructions 6 T ouch Copy Settings . 7 Select any output set tings you want. Select the paper size that is the closest match to the actual size of the book y ou are copying. 8 T ouch OK . 9 Using the numeric ke ypad, select the number of copies y ou want. 10 Press S TAR T . Creating a stored job T urning on th[...]

4 W alk-up cop ying 42 Selecting the output bin Selecting the output bin The product has two output locations. If you choose t he 3000-sheet stack er or 3000-sheet stapler/stac ker , the output bins are Bin 1 (face up) and Bin 2 (face do wn). z Bin 1 (face-up bin) is the top bin on the stack er or stapler/stac ker . This bin holds up to 125 sheets [...]

4 W alk-up cop ying 43 Selecting the output bin Selecting an output location Y ou can select an output location at the control panel. T o select an output location from the control panel On the touch screen of the graphical displa y: 1 T ouch the Copy Settings bo x. 2 T ouch Adv anced . 3 T ouch Bin 1 or Bin 2 in the Out put Bin box.[...]

4 W alk-up cop ying 44 Altering the image Altering the image Y ou can modify and previe w your original image bef ore it is sent. The product f eatures the following image modification functions on the main touch screen: z Reduce/Enlarge z Contrast Control z Enhance T ouching R ESET will return all current setti ngs to their def ault values. The pr[...]

4 W alk-up cop ying 45 Altering the image Sharpness The Sharpness Control specifies the sharpness setting that the scanner uses when t he product scans your original. Sharpness enhances the edges of the or iginal so that faint or fine text and gr aphics are reproduced more sharply . Adjust the amount of sharpness by touching the arrows on the Sharp[...]

5 Printing 46 5 Printing This section presents printing tasks, such as: z Orienting media z Basic printing instructions z Selecting the output bin z Printing envelopes z Printing special paper z Using fea tures in the driver z Diff erent first page z Blank back page z Customizing T ra y 1 operation z Printing by type and size of paper z Job retenti[...]

5 Printing 47 Orienting media Orienting media Orient media types and sizes according to the tra y from which the media will print and according to whether the media will be duplex ed (printed on both sides) . T ype of media T ray Duplexed Orient media like this Letter or A4, including letterhead (weights up to 216 g/m 2 ) (58 lb bond) 1 No Long edg[...]

5 Printing 48 Orienting media T ype of media T ray Duplexed Orient media like this Letter or A4, including letterhead (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 No Long edge tow ard feed direction; side to be printed f acing down. Letter or A4, including letterhead (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 Y es Long edge tow ard fe[...]

5 Printing 49 Orienting media T ype of media T ray Duplexed Orient media like this Other standard sizes and custom sizes (weights up to 216 g/m 2 ) (58 lb bond) 1 No Long edge (up to 312 mm) tow ard f eed direction; side to be printed facing up. F or media with long edge greater than 312 mm, feed short edge, top of page, first. Other standard sizes[...]

5 Printing 50 Orienting media T ype of media T ray Duplexed Orient media like this Other standard sizes and custom sizes (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 No Long edge (up to 297 mm) toward f eed direction; side to be printed facing down. For media with long edge greater than 297 mm, feed short edge, top of page, first. Other stand[...]

5 Printing 51 Orienting media T ype of media T ray Duplexed Orient media like this Prepunched Letter or A4 (weights up to 216 g/m 2 ) (58 lb bond) 1 No Long edge with holes tow ard feed direction; side to be printed facing up . Prepunched Letter or A4 (weights up to 216 g/m 2 ) (58 lb bond) 1 Y es Long edge without holes toward f eed direction; fir[...]

5 Printing 52 Orienting media Prepunched Letter or A4 (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 No Long edge with holes tow ard feed direction; side to be printed facing do wn. Prepunched Letter or A4 (weights up to 199 g/m 2 ) (53 lb bond) 2, 3, or 4 Y es Long edge without holes tow ard feed direction; first side to be printed f acing up.[...]

5 Printing 53 Orienting media T ype of media T ray Duplexed Orient media like this Labels, Letter , A4 size sheets, or transpar encies T ray 1 only No (Ne ver duple x) Long edge tow ard feed direction; side to be printed f acing up. T ype of media T ray Duplexed Orient media like this Env elopes T ra y 1 only No (Ne ver duple x) Shor t edge to ward[...]

5 Printing 54 Basic printing instructions Basic printing instructions This section provides the basic instructions f or printing when setting options from the driver for this product (Windo ws) or th e Apple LaserWriter (Macintosh). If possibl e, you should tr y to set product options from the program in which y ou are working or from the Print dia[...]

5 Printing 55 Basic printing instructions 7 In the paper source bo x, select the tra y from which you w ant paper pulled or select the paper type and size . See “ Printing by type and siz e of paper ” on page 67 . 8 Select any other settings you want, such as duple xing, watermar ks, or different first page . F or more inf or mation about these[...]

5 Printing 56 Selecting the output bin Selecting the output bin See “ Selecting the output bin ” on page 42 for mor e information about selecting an output bin. Selecting an output location Y ou can select an output location (bin) through your progr am or driver . (Where and how y ou make selections depends on y our program or driv er .) If you[...]

5 Printing 57 Printing envelop es T o load envelopes in T ray 1 1 Open T ray 1, but do not pull out the e xtension. (Most env elopes f eed best without the e xtension. Howe ver , oversize env elopes might need the ext ension.) 2 Load up to 10 env elopes in the center of T ray 1 with the side-to-be-printed f acing up, and the postage end to ward the[...]

5 Printing 58 Printing envelop es T o change the fuser levers 1 Mov e the output device from the product to gain access to the left door . 2 Open the left door . W ARNING! A void touching the adjacent fusing area as shown in step 2. It can be HO T . 3 Locate and lift up the two b lue “ T ” shaped lev ers. 4 Return the fuser lev ers to the down [...]

5 Printing 59 Printing envelop es T o print envelopes fr om a program 1 Load env elopes into T ra y 1. 2 In your pr ogram or in the driver , specify T ra y 1 or Au t o m a t i c . Or , select the paper source . 3 Set the appropriate env elope size and type . For env elope specifications, see the introduce guide on the product CD , or go to www .hp [...]

5 Printing 60 Printing special paper Printing special paper This section contains guidelines f or pr inting on special media, which includes letterhead, transparencies , full-bleed images, postcards, custom-siz e, and hea vy paper . Printing letterhead, prepunched paper , or preprinted paper (single-sided) z When printing on letterhead, prepunched,[...]

5 Printing 61 Printing special paper Special cautions: z Do not load T ra y 1 to capacity , because labels are heavier than paper . z Do not use labels that are separ ating from the backing sheet, wrinkled, or damaged in an y wa y . z Do not use labels that ha ve the bac king sheet e xposed. (Labels must cov er the entire backing sheet with no e xp[...]

5 Printing 62 Printing special paper z If you are printing from T ray 4, the edge of the paper f eeding into the product must be at least 182 mm (7.2 inches) wide to allow roller s inside the product to grab the paper , and a maximum of 297 mm (11.7 inches). Measuring from the leading edge to the trailing edge of t he paper , the length must be at [...]

5 Printing 63 Using fe atures in the driver Using features in the driver When you print from a softw are application, many of t he product features ar e av ailable from the driv er . T o gain access to Windows driv ers, see “ T o gain access to the Windows driver ” on page 18 . Note Settings in the driver and software application generally o ve[...]

5 Printing 64 Diff erent first page Different fir st page T o print a different first page Follo w these instructions f or printing a first page that is diff erent from other pages in the print job . 1 For Windo ws, select “ Use diff erent paper f or first page ” in your driver . Choose T ra y 1 (or manual f eed) for the first page and one of t[...]

5 Printing 65 Blank back page Blank back pa ge This option allows y ou to add blank pages t o the end of a print job . Fo r Windows, select Use diff erent paper for first pa ge in the Pa p e r tab of your driver , and then choose Back P age . Y ou can then select the paper source y ou want to use f or your back page. T o tur n the f eature off, sel[...]

5 Printing 66 Customizing T ra y 1 operation Customizing T ray 1 operation Customize T ray 1 to fit your printing needs. The product can be set to print from T ray 1: When the tra y is loaded ( Tray 1 Mode is set to First) . Print speed might be slower than normal. z Only when the type of paper loaded is specifically requested. Tray 1 Mode must be [...]

5 Printing 67 Printing by type and size of paper Printing by type and size of paper Y ou can configure the product to select paper by type (such as plain or letterhead) and si ze (such as letter or A4), as opposed to source (a paper tra y ). Benefits of printing by type and size of paper If you fr equently use sev eral kinds of paper , once tra ys [...]

5 Printing 68 Printing by type and size of paper T o print by type and size of paper Note Settings in the driver and software application ov err ide control panel settings. (Software application settings generally ov erride driver settings.) 1 Load and adjust the tra ys. (See the introduce guide on the product CD , or at www .hp. com/suppor t/lj900[...]

5 Printing 69 Job retention f eatures Job retention features The f our special job features a vailable f or this product are: Private jobs, Stored jobs , QuickCop y jobs, and Proof and hold jobs. Follo w the instructions below to gain access to the job retention feat ures at the computer . Then, see the specific section for the type of job you w an[...]

5 Printing 70 Printing a private job Printing a private job The private printing f eature lets a user specify that a job is not printed until that user releases it using a 4-digit personal identification number (PIN) through the product control panel. The user specifies the PIN in t he driver , and the PIN is sent to the product as part of the prin[...]

5 Printing 71 Printing a private job Deleting a private job A private job is automatically delet ed from the product hard disk accessory after the user releases it f or printing. If you w an t to delete the job without printing it, use this pro cedure. T o delete private jobs 1 T ouch Menu . 2 T ouch Retrieve Job . 3 Scroll to User Name . 4 Scroll [...]

5 Printing 72 Storing a print job Storing a print job The user can download a print job to the product hard disk accessory without printing it. The user can then print the job at an y time through the product control panel. For e xample, a user might want to download a personnel form, calendar , time sheet, or accounting f orm that other users can [...]

5 Printing 73 Storing a print job Deleting a stored job Jobs stored on the product hard disk accessory can be deleted from the control panel. T o delete a stored job 1 T ouch Menu . 2 T ouch to Retrieve Job . 3 T ouch User Name to see a list of jobs. 4 Scroll to your job , and then touch OK . 5 Scroll to Delete , and then touch OK . If Delete has n[...]

5 Printing 74 Creating a QuickCop ying job Creating a QuickCop ying job The QuickCop y feat ure prints the requested number of copies of a job and stores a cop y on the product hard disk accessory . Additional copies of the job can be printed later . This feature can be turned off from the driver . The def ault number of diff erent QuickCop y jobs [...]

5 Printing 75 Creating a QuickCop ying job Printing additional copies of Quic kCopy jobs This section describes how to print additional copies of a job stored on t he product hard disk accessory from the control panel. T o print more copies of a QuickCopy job 1 T ouch Menu . 2 T ouch Retrieve Job . 3 T ouch User Name to see a list of jobs. 4 Scroll[...]

5 Printing 76 Creating a QuickCop ying job Deleting a QuickCop y job Delete a QuickCop y job at the product when yo u no longer need it. If the product needs additional space to store ne w QuickCop y jobs, the product will automatically delete other store d QuickCopy jobs , star ting with the oldest job. Note Stored QuickCop y jobs can be deleted f[...]

5 Printing 77 Proofing and holding a job Proofing and holding a job The proof and hold f eature provides a quic k and easy way to print and proof one cop y of a job and then to print the additional copies. T o permanently store the job and pre vent the product from deleting it when space is needed fo r something else, select the Stored Job option i[...]

5 Printing 78 Proofing and holding a job Deleting a held job When a user sends a proof and hold job, the product automatically deletes that user ’ s previous proof and hold job . If there is not a proof and hold job already f or that job name and the product needs additional space, the product might delete other proof and hold jobs, starting with[...]

5 Printing 79 Printing with the optional HP F ast InfraRed (FIR) Receiv er Printing with the optional HP Fa st InfraRed (FIR) Receiver The optional HP F ast InfraRed (FIR) Receiver enab les wireless printing from any IrD A-compliant por tab le device (su ch as a laptop computer) to the HP LaserJet 9000 Series products. The printing connection is ma[...]

5 Printing 80 Printing with the optional HP F ast InfraRed (FIR) Receiv er Printing a job using FIR Depending on the size of the job , printing with the HP Fast InfraRed Receiver mig ht be slower than printing with a cable connected directly to the par allel por t. T o print a job 1 Align your laptop computer (or other portable device equipped with[...]

5 Printing 81 Interrupting and resuming printing Interrupting and resuming printing The job interrupt and resume f eature lets you temporarily stop the current print job in order to print another job through a FI R connection. When the FIR job is complet ed, the interrupted job resumes printing. T o interrupt the job at the product, connect to the [...]

5 Printing 82 Making booklets Making booklets T o make booklets easily , you can use the multif unction finisher you chose as y our output de vice. Y ou can gain access to the booklet-printing f eature through some programs , such as desktop pub lishing programs. Ref er to the user guide that came with y our program f or information on making bookl[...]

6 Product maintenance 83 Overview 6 Pr oduct maintenance Overview This section e xplains basic product maintenance: z Cleaning the product z Managing the print car tridge z Print car tridge conditions[...]

6 Product maintenance 84 Cleaning the product Cleaning the pr oduct Cleaning the ADF delivery system Clean the ADF only if it is visib ly marked or dirty , or if you ar e experiencing a decrease in copy quality (such as streaking). 1 Lift the ADF . 2 Locate the top and bottom ADF glass st rips. 3 Clean the glass strips by wiping them gently with a [...]

6 Product maintenance 85 Cleaning the product 5 Locate the white, vin yl calibration strips. 6 Clean the ADF backing and the calibration strips by wiping them with a clean, damp , lint-free cloth. Use an ammonia-based surf ace cleaner to dampen the cloth. 7 Close the ADF . 7 5[...]

6 Product maintenance 86 Cleaning the product T o clean the top ADF glass strip If you are still e xper iencing poor cop y quality , you might need to clean the top ADF glass strip. CA UTION Clean this area only if y ou see copy de fects such as streaks , and you notice dust inside the glass strip. Cleaning t his area frequently could introduce dus[...]

6 Product maintenance 87 Cleaning the product T o clean the ADF roller s Y ou should clean the rollers in the ADF if you are experiencing misf eeds or if your originals show marks as they e xit the ADF . 1 Open the ADF . CA UTION Clean the rollers only if y ou e xperience misfeeds or marks on the originals, a nd you notice dust on the rollers. Clea[...]

6 Product maintenance 88 Cleaning the product 5 Open the ADF cov er . 6 Locate the rollers. 7 Wipe the rollers with a clean, w ater-dampened, lint-free cloth. CA UTION Do not pour water directly onto t he rollers. Doing so might damage the product. 8 Close the ADF cov er. 9 Close the deliv er y guide and wipe its outside surf ace with the cloth. 6 [...]

6 Product maintenance 89 Cleaning the product Cleaning the scanner glass z Clean the scanner glass only if dirt is visible, or if you see poor cop y quality (such as streaking). z Clean the scanner glass surf ace by wiping it gently with a clean, damp , lint-free cloth. Use an ammonia-based surf ace cleaner to dampen the cloth. CA UTION Do not pour[...]

6 Product maintenance 90 Managing the print car tridge Managing the print cartridge When you use a ne w , authentic HP pr int cartr idge (C8543X), y ou can obtain the f ollowing types of supp lies information: z amount of cartr idge lif e remaining z estimated number of pages remaining z number of pages printed z other supplies inf or mation Non-HP[...]

6 Product maintenance 91 Managing the print car tridge Checking the toner le vel Y ou can check the toner le vel using the product control panel, the product software , the embedded Web access server (see “ Checking the toner lev el using the embedded W eb access ser ver ” on page 244 ), or HP Web JetAdmin (see “ Chec king the toner le vel us[...]

6 Product maintenance 92 Print car tridge conditions Print cartridg e conditions Print cartridg e is low When the print car tridge is low , the product control panel displa ys the CARTRIDGE L OW message. If the CARTRIDGE LOW message appears, b ut the product continues printing, CARTRIDGE LOW is set to C ONTINUE (the default setting). If the product[...]

6 Product maintenance 93 Print car tridge conditions Using the product c leaning page Note T o ensure good print quality with cer tain types of paper , use the cleaning page e very time the print car tridge is replaced. If the cleaning page is frequently needed, t r y a diff erent type of paper . If toner specks appear on the front or back side of [...]

7 Problem solving 94 Overview 7 Pr oblem solving Overview This section will help you to troub leshoot and solve product prob lems. “ Clearing jams ” on page 95 Occasionally , paper can jam during pr inting. This section will help you to locate paper jams, properly clear them from the product, and solv e repeated jams. “ Understanding product [...]

7 Problem solving 95 Clearing jams Clearing jams If the control panel displa ys a paper jam message, look for paper in the locations indicated in the f ollowing graphic. Y ou migh t need to look f or paper in locations other than in dicated in the paper jam message. If the locat ion of the paper jam is not obvious , look first in the front door are[...]

7 Problem solving 96 Clearing jams Jam locations Tr a y 1 Right door V er tical transf er door Tr a y 4 T ra y 2 and T ra y 3 Left door (behind the output de vice) Output de vice F ront door and print car tridge area ADF Bin 1 Duplex er (inside the printer) Bin 2 HP LaserJet 9000mfp/HP LaserJet 9000Lmfp with the 3000-sheet stapler/stac ker[...]

7 Problem solving 97 Clearing jams Clearing jams fr om the input tray areas T o clear jams in T ray 1 1 Check f or paper in the T ray 1 area, and remove any paper from this area. Carefully check to be sure you ha ve remo ved all pieces of torn paper . 2 Open and close the right door to reset the product. 1 2[...]

7 Problem solving 98 Clearing jams T o clear jams inside the right door 1 Open the right door . 2 Check f or paper in the right door area, and remo ve an y paper from this area. Carefully check to be sure you ha ve remo ved all pieces of torn paper . 3 Open the jam access cov er . Pull out and lift the green tab . 4 Remov e any paper from this area[...]

7 Problem solving 99 Clearing jams T o clear jams in T rays 2 and 3 1 Open the tra y until it stops. 2 Check f or paper in the tra y area, and remove an y paper from this area. Carefully check to be sure y ou hav e remov ed all pieces of torn paper . 3 Close the tra y . 4 Open and close the right door to reset the product. 1 4 3[...]

7 Problem solving 100 Clearing jams T o clear jams in T ray 4 1 Open T ra y 4. 2 Check f or paper in the tra y area, and remov e any paper from this area. Carefully check to be sure y ou hav e remov ed all pieces of torn paper . 3 Close T ra y 4. 4 Open and close the right door to reset the product. 1 3 4[...]

7 Problem solving 101 Clearing jams Clearing jams from the duple x printing accessory (duplexer) T o clear jams in the duplex printing accessory 1 Mov e the output device a wa y from the product to gain access to the left door . 2 Open the left door and carefully pull out any paper from area. W ARNING! Av oid touching the adjacent fusing area. It c[...]

7 Problem solving 102 Clearing jams 6 Check f or paper in the duplex printing accessory area, and remov e any paper by pulling it out of the product . Be careful not to tear the paper . 7 Reinstall the duple x printing accessor y b y sliding it back into the slot until it locks into place . 8 Close all open doors. Push the output de vice back into [...]

7 Problem solving 103 Clearing jams Clearing jams fr om the output areas T o clear jams in the stacker or stapler/stac ker 1 If the jam e xtends into the output bins , slowly and carefully pull the paper straight out of the product so that it does not tear . 2 Mov e the output device a wa y from the product. 3 On the stack er , lift the wire on Bin[...]

7 Problem solving 104 Clearing jams 5 Carefully pull out any paper fr om the flipper area. W ARNING! Av oid touching the flipper area. It can be HO T . 6 Locate the green handle in the paper path module, and then pull do wn on the handle. 7 Carefully pull out any paper fr om the paper path module. 8 Close all open doors. Push the output de vice bac[...]

7 Problem solving 105 Clearing jams T o clear jams in the multifunction finisher 1 Open the finisher cov er . 2 Slowly and carefully pull the paper straight out of the finisher so that it does not tear . 3 Close the finisher cov er. 4 Mov e the finisher aw ay from the product. 2 1 3 4[...]

7 Problem solving 106 Clearing jams 5 Carefully remov e any paper from the printer output area. 6 Carefully remov e any paper from the finisher input area. 7 Open the stapler-unit door . 8 T o clear a booklet jam, turn the bottom green kn ob clockwise to remo ve the booklet. 6 5 7 8[...]

7 Problem solving 107 Clearing jams 9 Close the stapler-unit door . 10 Reattach the finisher . 10 9[...]

7 Problem solving 108 Clearing jams T o clear jams in the left door (fuser area) 1 Mov e the output device a wa y from the product to gain access to the left door . 2 Open the left door . W ARNING! A void touching the adjacent fusing area. It can be HO T . 3 Remov e any jammed or damaged paper from th is area by pulling it out of t he product. 4 Pr[...]

7 Problem solving 109 Clearing jams T o clear a staple jam fr om the stapler/stacker Note The message JAM INSIDE STAP LER displays on the control panel. 1 Mov e the stapler/stack er aw ay from the product. 2 Open the stapler unit door . 3 Pull the car tridge out. 4 Pull up on the le ver labeled with a g reen dot. 1 2 3 4[...]

7 Problem solving 110 Clearing jams 5 Remov e the damaged staple. 6 Press down on the le ver labeled with a g reen dot. 7 Reinstall the staple car tridge. 8 Close the stapler unit door . 7 5 6 7 8[...]

7 Problem solving 111 Clearing jams 9 Reattach the stapler/stack er to the product. Note The stapler needs to reload after clearing a staple jam, so the first f ew documents (no more than five) might not be stapled. If a print job is sent and the stapler is jammed or is out of staples, the job will still print as long as the path to the output bin [...]

7 Problem solving 112 Clearing jams T o clear a staple jam fr om the multifunction finisher 1 Open the stapler-unit door . 2 Slide the stapler-unit toward y ou. 3 T urn the large green knob until the blue dot appears in the win dow of the stapler unit. 4 T urn the small green knob at the top of the stap ler unit counterclockwise until the staple ca[...]

7 Problem solving 113 Clearing jams 5 Remov e the staple car tridge. 6 Pull up on the le ver labeled with a g reen dot. 7 Remov e the damaged staple. 8 Press down on the le ver labeled with a g reen dot. 5 6 7 8[...]

7 Problem solving 114 Clearing jams 9 Reinstall the staple car tridge. 10 Slide the stapler unit into the finisher . 11 Close the stapler-unit door . 9 10 11[...]

7 Problem solving 115 Clearing jams In rare instances, a staple jam might occur in the upper half of the stapler head. 1 Follo w steps 1 through 4 f or clearing a staple jam from the multifunction finisher (see page 112 ). 2 Locate the damaged staple at the bac k of the stapler unit, and then remo ve the staple. 3 Follo w steps 10 through 11 for cl[...]

7 Problem solving 116 Clearing jams Solving repeated paper jams Note If paper jams continue, cont act your HP-authorized service provider . (See the HP Customer Care section in the introduce guide on the product CD , or go to www .hp .com/suppor t/lj9000 .) Situation Solution General repeated paper jam problems 1. Check to see that paper is correct[...]

7 Problem solving 117 Understanding product messages Understanding pr oduct messag es Product messages appear on the control panel displa y to relay the normal status of the product (such as Processing Job ), or an error condition (such as Close Front Doo r ) that needs attention. “ Resolving control panel messages ” on page 118 lists messages [...]

7 Problem solving 118 Understanding product messages Resolving control panel messa ges Message Explanation or recommended action ACCESS DENIED MENUS LOCKED The control panel function y ou are trying to access has been locked to pre vent unauthorized access. See your system administr ator . ADF COVER OPEN Close the ADF cov e r . Follow the instructi[...]

7 Problem solving 119 Understanding product messages CANCELLING... <JOBNAME> The product is cancelling a job . The message continues while the job is stopped, the paper path is flushed, and any remaining incoming data on the active data channel is received and discarded. CARTRIDGE FAILURE Car tridge is loaded and shipping protection st rip ca[...]

7 Problem solving 120 Understanding product messages CLEARING PAPER FROM PRINTER The product jammed or was turned on and paper is detected in a wrong location. The product is automatically attempting to eject the pages. If possible , use the progress bar at the bottom of the display . CLOSE FRONT DOOR ON LEFT ACCESSORY The stapler door on the m ult[...]

7 Problem solving 121 Understanding product messages DISK FILE OPERATION FAILED alternates with READY The requested operation could not be perf or med. Y ou might hav e attempted an illegal operation, such as trying to download a file to a none x istent directory . DISK FILE SYSTEM IS FULL alternates with READY Delete files from the EIO hard disk a[...]

7 Problem solving 122 Understanding product messages FLASH DEVICE FAILURE alternates with READY The flash DIMM had a critical f ailure and can no longer be used. Remov e the flash DIMM and replace it with a ne w one. FLASH FILE OPERATIO N FAILED alternates with READY The requested operation could not be perf or med. Y ou might hav e attempted an il[...]

7 Problem solving 123 Understanding product messages INSTALL BOOKLET BIN The booklet bin f or the multifunction finisher is not installe d properly . Install the booklet bin properly . See the use guide that came with the finisher f or more inf or mation. INSTALL CARTRIDGE The print car tridge has been remov ed or has been installed incorrectly . I[...]

7 Problem solving 124 Understanding product messages MEMORY SETTINGS CHANGED Indicates the resource sa ving or I/O buff er ing settings w ere changed by the product because it did not hav e enough memor y to use the pre vious settings. This usually occurs after removing memory from the produ ct, adding a duplex printing accessory , or adding a prin[...]

7 Problem solving 125 Understanding product messages NON-HP CARTRIDGE DETECTED The product has detected that the cartridge is not a genuine HP car tridge, and the message is displa yed f or approximately 30 seconds bef ore the product is returned to the READY state. If y ou think you purchased an HP pr int cartridge, call the HP fraud hotline (1-87[...]

7 Problem solving 126 Understanding product messages RAM DISK IS WRITE PROTECTED alternates with Ready The RAM disk is protected, and no ne w files can be written to it. RESEND UPGRADE There is an error in the product firmware flash. Resend a v alid firmware image. ROM DISK DEVICE FAILURE alternates with Ready The ROM disk had a critical f ailure a[...]

7 Problem solving 127 Understanding product messages ROTATE PAPER IN TRAY xx alternates with Ready Tr a y xx is loaded with Letter or A4 paper in the portrait orientation, but the job that used the tra y did not specify booklet making. Tr a y xx has letter (or A4) b ut the paper needs to be rot ated. SIZE MISMATCH TRAY xx= [SIZE] Tr a y xx is loade[...]

7 Problem solving 128 Understanding product messages TRAY xx OPEN alternates with Ready The specified tra y is open or is not closed completely . TRAY xx SIZE=*SELECTED SIZE alternates with To change, move switch in tray x The custom s witch is in the “ standard ” position, and a v alue from the menu is selected. TOO MANY PAGES IN JOB TO STAPLE[...]

7 Problem solving 129 Understanding product messages UNABLE TO STORE JOB A job cannot be stored on the produ ct because of a memory , disk, or configuration problem. If job name is unknown, insert UNTITLED . UNSUPPORTED SIZE IN TRAY xx A sent job has a specified siz e that is not supported by the product. USE [TYPE] [SIZE] FROM TRAY N INSTEAD? If t[...]

7 Problem solving 130 Understanding product messages 21 PAGE TOO COMPLEX alternates with To continue touch Continue The page f or matting process w as not f ast enough for t he product. T ouch Continue to print the transf erred data. (Some data might be lost.) The page protection item appears in the CONFIGURE DEVICE - DEFAULTS - EVENT S menu, and s[...]

7 Problem solving 131 Understanding product messages 30.00.01 SCANNER I/ O FAILURE CHECK CABLES AND CYCLE POWER The product and the cop y processor are not communicating. Chec k for a disconnected cab le. T urn the product off, and then tu r n the product on. 30.00.02 SCANNER I/ O FAILURE CHECK COPY CONNECT CARD The high-speed-cop y connect card wa[...]

7 Problem solving 132 Understanding product messages 41.3 UNEXPECTED SIZ E TRAY xx alternates with To change size touc h Continue A tra y ( xx ) is loaded with paper that is longer or shor ter in the feed direction than the siz e configured for the tr ay . T ouch Continue to get to TRAY xx SIZE= . Reconfigure the size in a tra y so the product will[...]

7 Problem solving 133 Understanding product messages 52.x PRINTER ERROR alternates with To continue cycle power A temporary printing error occurred. T urn the product off, then turn the product on. If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD , or www .hp .com/suppor t/lj9[...]

7 Problem solving 134 Understanding product messages 56.x PRINTER ERROR alternates with To continue cycle power A temporary printing error occurred. T urn the product off, then turn the product on. If this message persists, contact an HP-authorized service or support provider (see the introduce guide on the product CD , or go to www .hp.com/support[...]

7 Problem solving 135 Understanding product messages 62.x PRINTER ERROR There is a problem with the product memory . The x value ref ers to the location of the problem: 0 = Internal memor y 1 to 4 = DIMM slots 1, 2, 3, or 4 Y ou might need to replace the specified DIMM. T o continue , touch Continue . If this message persists, contact an HP-authori[...]

7 Problem solving 136 Understanding product messages 68.x PERMANENT STORAGE FULL alternates with Continue The product NVRAM is full. Some settings sa ved in the NVRAM might ha ve been reset to the fact or y def aults. Printing can continue, b ut there might be some une xpected functions because an er ror occurred in permanent storage. T ouching Con[...]

7 Problem solving 137 Understanding product messages 81 SERVICE (xxx) This message is used when errors occur while testing the product at the manuf actur ing site. Message Explanation or recommended action[...]

7 Problem solving 138 Correcting output quality prob lems Correcting output quality prob lems The first step in correcting output quality problems is to determine if the image def ect is present when copying and printing, or only when cop ying. If the image def ect is present only when cop ying, see “ Cleaning the ADF deliv er y system ” on pag[...]

7 Problem solving 139 Correcting output quality prob lems Image defect table See “ Gray backg round ” on page 141 See “ T oner smear ” on page 141 See “ Loose toner ” on page 141 See “ Repeating def ects ” on page 142 See “ Misf or med characters ” on page 142 See “ P age skew ” on page 142 See “ Curl or wave ” on page 1[...]

7 Problem solving 140 Correcting output quality prob lems Light print or fade z The print car tridge might be lo w . Replace the print car tridge. z Maintenance might be due. Chec k this by printing a cop y of the supplies status page (see “ Sup plies status page ” on page 171 ). If maintenance is due, order and install the printer maintenance [...]

7 Problem solving 141 Correcting output quality prob lems z Maintenance might be due. Chec k this by printing a cop y of the supplies status page (see “ Sup plies status page ” on page 171 ). If maintenance is due, order and install the printer maintenance kit. (See the introduce guide on the product CD , or go to www .hp.com/support/lj9000 .) [...]

7 Problem solving 142 Correcting output quality prob lems z If paper is hea vy or rough, try using a high fuser mode so that toner fuses more completely onto the paper . At the control panel, use CONFIGURE FUSER MO DE MENU in the Paper handling menu (see “ P aper handling menu ” on page 189 ). z If you ha ve observed a rougher texture on one si[...]

7 Problem solving 143 Correcting output quality prob lems z Make sure that pa per is loaded correctly , all adjustments hav e been made, and the paper is under the corner tabs (see “ Orienting media ” on page 47 ). z T urn over the st ack of paper in the tray . Also, try rotating the paper 180 ° . z Make sure that pa per type and quality meet [...]

7 Problem solving 144 Correcting output quality prob lems Preventing wrinkles on en velopes If env elopes are wrinkled when printed, first ensure that you ar e using suppor ted types of env elopes. Then, use the f ollowing procedure to mov e the fuser le vers to the higher posit ion while printing the env elopes. T o prevent wrinkles on en velopes [...]

7 Problem solving 145 Correcting output quality prob lems Detecting product pr oblems T roubleshooting chec klist z Print job on custom paper does not fit correctly z Problems with the stapler/stac ker z Problems with the multifunction finisher Note For more inf ormation about the HP output devices, see the use guide that came with the device .[...]

7 Problem solving 146 Correcting output quality prob lems Determining product pr oblems Situation/Message Solution A product cov er is open. Firmly close the product doors (left, front, and right). Correct size of paper is not loaded. Check paper t rays to be sure the correct siz es are loaded as configured. Also , check that guides are set co rrec[...]

7 Problem solving 147 Correcting output quality prob lems Product is turned on, but internal fans are not running. M ak e sure the line voltage is correct for the product power configuration. (See the plate ne xt to the power receptacle on the back of y our product f or voltage requirements.) If y ou are using a pow er strip and its voltage is not [...]

7 Problem solving 148 Correcting output quality prob lems The system has f ound too many addresses to display . Refine y our search. T ype in additional info r mation so the product can search the list of addresses. The e-mail addressing inf ormation was rejected because the address was incorrect or incomplete. The job has f ailed. Correct the e-ma[...]

7 Problem solving 149 Correcting output quality prob lems Software, computer , and product interface pr oblems Situation Solution A page f ails to print. Set PRINT PS ERRORS=ON , and then send the job again to print a PS error page. If this does not identify the prob lem, try tur ning off Resour ce Saving and I/O Buffering or try installing more me[...]

7 Problem solving 150 Correcting output quality prob lems Auto setup d id not automatically set up the product. z Set up the product man ually by selecting Configure . z Select an alternate PPD (See “ Selecting an alter nate PPD ” on page 164 ). z The PPD might hav e been renamed. If so , select the renamed PPD (See “ Selecting an alternate P[...]

7 Problem solving 151 Correcting output quality prob lems Connection cannot be established or seems to take longer than usual. z Use a de vice that is IRD A-compliant; look for an I RDA symbol on the de vice, or see the computer user guide f or IRDA specifications . z Make sure that the operating system on yo ur computer includes a FIR driver and t[...]

7 Problem solving 152 Correcting output quality prob lems Data is missing, but there are no product messages. z Check y our software application to be sure the print file contains no errors. z Check y our cable to mak e sure it is securely connected to both the product and the computer . z Y our parallel cable might be def ective . Use a high-quali[...]

7 Problem solving 153 Correcting output quality prob lems Driver might not be set up to print on both sides of the paper . Make sure that the option to print on both sides of the paper is properly configured in the driver . Duplex printing accessory jams. Make sure that y ou are using the suppor ted paper weights and siz es. (See the introduce guid[...]

7 Problem solving 154 Correcting output quality prob lems General operation prob lems. F or general paper operation inf or mation, see “ Printing ” on page 46 . General repeated stapler jam problems . z Check to see that the job to be stapled is less than five mm (.08 inch) thic k. z Stapler might hav e some trapped staple wires that are obstru[...]

7 Problem solving 155 Correcting output quality prob lems Job prints in Courier (the product default font) instead of the font you requested. z The requested typef ace is not av ailable in the product or is not present on the disk. Use a f ont download utility to do wnload the required font. z Fonts do wnloaded to memory are lost when the product i[...]

7 Problem solving 156 Correcting output quality prob lems Job was not stapled. Jobs sent to the stapler might not be stapled f or one or more of the follo wing reasons: z One-page jobs will not be stapled. z The stapler is out of staples and AUTO CONTINUE is set to ON . z The wrong size or type of paper was used f or the job . z More than 50 pages [...]

7 Problem solving 157 Correcting output quality prob lems LOAD TRAY x [TYPE] [SIZE] paper size message Load the requested paper size , or touch Contin ue to print on a size already loaded. The product has a job in the b uffer and is waiting to print on the correct paper siz e. Set the paper type in the control panel (See “ Control panel menus ”[...]

7 Problem solving 158 Correcting output quality prob lems P aper size adjustment and installation. See the introduce guide on the product CD , or go to www .hp.com/support/lj9000 . Product does not recognize the duplex p r inting accessory . z Print a configuration page to ensur e that the duplex printing accessory is installed properly (See “ Co[...]

7 Problem solving 159 Correcting output quality prob lems Product dra ws paper from the wrong tra y . z Be sure your progr am is selecting the correct paper size or type. z Make sure that the driver f or your prog ram is correctly installed, configured, and capable of requesting t he required paper size and type . z The size of paper requested is n[...]

7 Problem solving 160 Correcting output quality prob lems Product is usually slow to respond. z Product speed is highly dependent on ho w your sof tware application is set up , which driver y ou are using, and how much tr affic is on the network. See the start guide f or configuration information. z Y ou might need to add more memory (See “ Insta[...]

7 Problem solving 161 Correcting output quality prob lems Printing stops in the middle of the job . z Check the control panel displa y for an error message. z If you are on a network, make sure the comput er is correctly configured and that there is not a network problem (see your system administr ator). z Check the line voltage to mak e sure that [...]

7 Problem solving 162 Correcting output quality prob lems The Macintosh computer is not communicating with the product. z Make sure the control panel displays READY . z Make sure the correct driv er is selected in the left half of the Chooser . Then make sure that the required product name is selected ( highlighted) on the right half of the Chooser[...]

7 Problem solving 163 Correcting output quality prob lems Cabling configurations[...]

7 Problem solving 164 Correcting output quality prob lems Selecting an alternate PPD This section, which only applies to Macintosh user s, ex plains how to select an alternate PPD . T o select an alternate PPD 1 Open the Chooser from the Apple men u. 2 Click the LaserWriter 8 icon. 3 If you are on a network with multiple zones , select the zone in [...]

7 Problem solving 165 Correcting output quality prob lems Communicating with an optional HP Jetdirect print server If the product contains an optional HP Jetdirect internal pr int server , and you cannot communicate with the printer over the network, verify the operation of t he print ser ver . Check the Jetdirect Configuration P age for the messag[...]

7 Problem solving 166 Correcting output quality prob lems 2 T urn the product off and back on and chec k the pr int server operation. If the print ser v er fails to link, tr y a diff erent network cable.[...]

7 Problem solving 167 Checking the product configur ation Chec king the product configuration F rom the control panel, y ou can print pages that give details about th e product and its current configuration. The f ollowing information pages are described here: z Menu map z Configuration page z Supplies status page z Usage page z PCL or PS font list[...]

7 Problem solving 168 Checking the product configur ation Menu map T o see the current settings f or the menus and items av ailable in the control panel, print a control panel menu map: 1 T ouch Menu . 2 T ouch Information . 3 T ouch Menu . 4 T ouch Print Menu Map . 5 T ouch OK . Many of these v alues can be overridden from the driv er or program. [...]

7 Problem solving 169 Checking the product configur ation Configuration page Use the configuration page to vie w current product settings , to help troubleshoot printer prob lems, or to v erify installation o f optional accessories, such as memory (DIMMs), paper tra ys, and product languages . Note If an HP Jetdirect print server is installed, an H[...]

7 Problem solving 170 Checking the product configur ation 5 Security lists the status of the cont rol panel lock, control panel pass word, and disk drive. 6 P aper T rays and Options lists the siz e settings f or all tra ys and lists paper-handling accessories that are installed. Note Numbers in the sample printout match the numbers in the product [...]

7 Problem solving 171 Checking the product configur ation Supplies status page Use the supplies status page to obtai n information about the toner cartridge installed in the product, the amount of toner left in the toner car tridge, and the n umber of pages and jobs that ha ve been processed. The page also lets you know wh en you should sche dule t[...]

7 Problem solving 172 Checking the product configur ation Usage page Use the usage page to obtain inf ormation about the page sizes and number of pages printed, copied, and sent. The usage page contains the f ollowing information: 1 Product Name and Printer Name indicate the series of HP LaserJet printer in use. 2U s a g e T o t a l s indicates typ[...]

7 Problem solving 173 Checking the product configur ation PCL or PS font list Use the f ont lists to see which fonts are curr ently installed in the product. (The font lists also show which f onts are residen t on a hard disk or flash DIMM.) The PS fo nt list shows the PS f onts installed, and gives a sample of those fonts . The follo wing describe[...]

7 Problem solving 174 Checking the product configur ation File directory page The file directory page contains the f ollowing inf ormation: 1 Disk Inf ormation indicates the disk model number , serial number , capacity , availab le free space, and whether y ou might write to the disk. 2F i l e S i z e column indicates the size of each file under th[...]

7 Problem solving 175 Checking the product configur ation Jetdirect page The Jetdirect page contains the f ollowing information: 1 HP Jetdirect Configuration indicates the product st atus, model number , hardware firmware v ersion, por t select, port configuration, auto negotiation, manuf acturing identification, and manufactured date . 2 Network S[...]

7 Problem solving 176 Checking the product configur ation Event log page The first page of the e vent log contains the f ollowing inf ormation: 1 Current Pa ge Count indicates the number of pages printed from the product. 2N u m b e r indicates the order in which the errors occurred. The last er ror to occur has the highest number . 3E r r o r indi[...]

7 Problem solving 177 Printing a paper path test T o print an event log 1 T ouch Menu . 2 T ouch Configure Device . 3 Scroll to Diagnostics . 4 Scroll to Print Event Log and touch OK . Printing a paper path test The paper path test can be used to v erify that various paper paths are working properly or to troub leshoot problems with tra y configura[...]

A Specifications 178 Overview A Specifications Overview This section presents some of t he product specifications.[...]

A Specifications 179 Overview P aper weight equivalence table Use this table to deter mine appro ximate equivalent basis weight in w eight specifications other than U .S. bond weight. F or ex ample, to determine the equivalent of 20 lb U.S . bond weight paper in U .S. co ver w eight, locate the bond weight (in ro w two , first column) and scan acro[...]

A Specifications 180 Overview 39 100 55 67 82 91 148 4 21 0 7 5 87 28 79 71 5 7 43 110 60 74 90 100 163 47 119 65 80 97 108 176 53 134 74 90 110 122 199 58 146 80 98 120 133 216 U. S. B on d W eight (lb) U. S. T ex t / Book Weight (lb) U.S. Co ver W eight (lb) U .S. Bristol W eight (lb) U. S. In d ex W eight (lb) U. S. T ag Weight (lb) Metric W eig[...]

A Specifications 181 Overview Printing supplies Item Part number Description or use Print cartridge 30,000 pages C8543X Replacement HP maximum capacity , smar t print car tridge. HP LaserJet Monochrome T ransparencies Letter (8.5 by 11 in), 50 sheets/box A4 (210 by 297 mm), 50 sheets/box 92296T 92296U Specifically engineered f or use with HP LaserJ[...]

A Specifications 182 Overview HP LaserJet P aper Letter (8.5 by 11 in), 500 sheets/ream, 10-ream carton Letter (8.5 by 11 in), 3-hole, 500 sheets/ream, 10-ream carton Legal (8.5 by 14 in), 500 sheets/ream, 10-ream carton A4 (210 by 297 mm), 500 sheets/ream, 5-ream carton T abloid (11 by 17 in), 500 sheets/ream, 5-ream carton HPJ1124 HPJ113H HPJ1424[...]

A Specifications 183 Overview HP Office Paper Letter (8.5 by 11 in), 500 sheets/ream, 10-ream carton Letter (8.5 by 11 in), 3-hole, 500 sheets/ream, 10-ream carton Legal (8.5 by 14 in), 500 sheets/ream, 10-ream carton A4 (210 by 297 mm), 500 sheets/ream, 5-ream carton T abloid (11 by 17 in), 500 sheets/ream, 5-ream carton HPC8511 HPC3HP HPC8514 CHP[...]

A Specifications 184 Overview En velope margins The f ollowing table giv es typical address margins for a Commercial # 10 or DL env elope. Note For the be st print quality , position margins no closer than 15 mm (0.6 inches) from the edges of the en velope. T ype of address T op margin Left margin Return address 15 mm (0.6 inches) 15 mm (0.6 inches[...]

B Control panel men us 185 Overview B Contr ol panel menus Overview The control panel menu la yout represents an attempt to sho w the menus used b y all end users while protecting the menus used by administrators . End users will typically use the first three menus of the list. Administrators and ser vice technicians will use the other items , whic[...]

B Control panel men us 186 Overview This appendix includes: z Retriev e job menu shows jobs stored on the device . Jobs are listed by user and job name. See “ Job retention f eatures ” on page 69 f or information of how to store jobs . z Inf or mation menu lists printab le menu map and other information pages. z P aper handling menu allows the [...]

B Control panel men us 187 Retriev e job menu Retrieve job men u Note If there are no private , stored, quick cop y , or proof-and-hold jobs on the product hard disk or RAM memory , the message NO STORED JOB is display ed when the menu is selected. 1 The user is presented a list of user names . 2 The user selects a user name , and is then shown a l[...]

B Control panel men us 188 Inf or mation menu Information men u T o print an information page, scroll to the inf or mation page you want and touch OK . . Item Explanation PRINT MENU MAP Generates a menu map that shows la yout and current settings of the control menu items. The product will back up one screen to SET FRONT TO BAC K when the page is c[...]

B Control panel men us 189 P aper handling menu P aper handling menu When paper handling settings are correctly configured through the control panel, you can print b y choosing the type and size of paper from the driver or software application. F or more information, see “ Printing by type and size of paper ” on page 67 . Some items in this men[...]

B Control panel men us 190 P aper handling menu FUSER MODES AUTO NORMAL LOW HIGH1 HIGH2 SPEED Configure the fuser mode associated with each paper type. The fuser mode can only be changed from this men u option in the control panel. AUTO : Utilizes the optimum mode for that media type . NORMAL : Nor mal temperature , prints at 50 pages per minute (p[...]

B Control panel men us 191 Configure de vice menu Configure device men u This menu contains all administrative functions . Originals submenu Although you can gain access to each item using the touch screen graphical displa y , you can also select cop ying and sending items through the product menus . Item V alues Explanation PAPER SIZE=AUTO AUTO LE[...]

B Control panel men us 192 Configure de vice menu ORIENTATION= PORTRAIT PORTRAIT LANDSCAPE Indicates whether the orientation of the original is portrait (shor t edge top) or landscape (long edge top). PAGE CONTENT=MIXED MIXED TEXT GRAPHICS Describes the type of image on the original. Choose graphics if t he original consists of graphic images, or t[...]

B Control panel men us 193 Configure de vice menu Copying submen u Item V alues Explanation SIDES=1 1 2 Indicates whether images should be printed on one side or bot h sides of the copy . COLLATE=COLLATE COLLAT E UNCOLLATE Indicates whether copies should be collated or not collat ed. PAPER DESTINATION= FACE DOWN BIN FACE UP BIN FACE DOWN BIN BOOKLE[...]

B Control panel men us 194 Configure de vice menu STAPLES=NONE V alues vary depending on the output device att ached If stapling is requested, indicates where the st aple is placed and how many staples are placed. If a stack er is attached to the product, st apling is not an option. If a stapler/stack e r is attached, you can choose the f ollowing [...]

B Control panel men us 195 Configure de vice menu Enhancement submenu Item V alues Explanation DENSITY=4 0-8 Specifies contrast and brightness of the image . 0 =lightest 8 =darkest SHARPNESS=3 0-6 Specifies the sharpness setting. 0 =minimum sharpness 6 =maximum sharpness BACKGROUND REMOVAL=2 0-8 Controls the amount of backg round material from the [...]

B Control panel men us 196 Configure de vice menu Sending submenu Item V alues Explanation SCAN PREFERENCE=COLOR COLOR BLACK AND WHITE Determines whether the document is scanned in color or b lack and whit e. FILE TYPE=PDF PDF TIFF MTIFF JPEG Specifies the file f ormat of the e-mail attachment.[...]

B Control panel men us 197 Configure de vice menu Printing submenu Some items in this menu are a vailab le from a software applicat ion, or from the driver (if the appropriate driv er is installed). Driver and program settings o verride control panel settings. F or more inf or mation, see “ Using f eatures in the driver ” on page 63 . Item V al[...]

B Control panel men us 198 Configure de vice menu PAPER DESTINATION= STANDARD OUTPUT BIN STANDARD OUTPUT FACE UP OPTIONAL BIN Allows the user to conf igure the output paper bin destination. Only installed bins will appear on the menu. DUPLEX=OFF OFF ON Set the value to ON to pr int on both sides (duplex) or OFF to print on one side (simplex) of a s[...]

B Control panel men us 199 Configure de vice menu COURIER FONT=REGULA R REGULAR DARK Select the v ersion of Courier font to use: REGULAR : The internal Cour ier f ont availab le on the HP LaserJet 4 Series printers. DARK : The inter nal Courier f ont av ailable on the HP LaserJet III Ser ies printers. Both f onts are not av ailable at the same time[...]

B Control panel men us 200 Configure de vice menu FORM LENGTH ORIENTATION FONT SOURCE FONT NUMBER FONT PITCH=10.00 FONT POINT SIZE=12. 00 SYMBOL SET=PC-8 60 PORTRAIT INTERNAL 0-999 0.44 to 99.99 4.00 to 999.75 PC-8 Sets vertical spacing from 5 to 128 lines f or default paper siz e. Enter the value using the numeric keypad. Allows the user to select[...]

B Control panel men us 201 Configure de vice menu APPEND CR TO LF=NO YES NO Select YES to append a carriage retur n to each line feed encountered in backward-compatib le PCL jobs (pure te xt, no job control). Some environments , such as UNIX, indicate a new line using only the line feed contro l code. This option allows t he user to append the requ[...]

B Control panel men us 202 Configure de vice menu Print quality submenu Some items in this menu are accessib le from a software applicat ion, or from the driver (if the appropriate driv er is installed) . Driver and softw are application settings ov erride control panel settings. F or more information, see “ Using f eatures in the driver ” on p[...]

B Control panel men us 203 Configure de vice menu RET=MEDIUM OFF LIGHT MEDIUM DARK Use product Resolution Enhancement technolog y (REt) setting to produce print with smooth angles, curves , and edges. All print resolutions, including F astRes 1,200, benefit from REt. Note It is best to change the REt setting from the driver or softw are application[...]

B Control panel men us 204 Configure de vice menu CREATE CLEANING PAGE No value t o select. T ouch Contin ue to pr int a cleanin g page (for cleaning e xcess toner from the paper path). In order f or the cleaning page to work properly , pr int the page on copier grade paper (not bond or rough paper). F ollow the instructions on the cleaning page. T[...]

B Control panel men us 205 Configure de vice menu System setup submenu Items in this menu affect the product function. Configure the product according to your printing needs . Item V alues Explanation JOB STORAGE LIMIT=32 1 to 100 Specifies the number of jobs that can be stored on the product hard-disk accessory . JOB HELD TIMEOUT= OFF OFF 1 HOUR 4[...]

B Control panel men us 206 Configure de vice menu PERSONALITY=AUTO AUTO PCL POSTSCRIPT Select the def ault product language (personality). P ossible v alues are determined by which valid languages are installed in the product. Normally you should not change the product language (the default is AUTO ). If you change it to a specific product language[...]

B Control panel men us 207 Configure de vice menu CARTRIDGE LOW= CONTINUE CONTINUE STOP Determine how the product functions when toner is lo w . The CARTRIDGE LOW message first appears when the print car tridge is almost out of toner . (About 2,400 pages can still be printed at fiv e percent cov erage.) CONTINUE : The product continues to print whi[...]

B Control panel men us 208 Configure de vice menu RESET COPY TIMEOUT=60 SECONDS ANY Defines the amount of time until the cop y settings retur n to the de fault settings after any control panel activity is completed. The administrator can set the v alue. Item V alues Explanation RESET SEND TIMEOUT=60 SECONDS ANY Defines the amount of time bef ore th[...]

B Control panel men us 209 Configure de vice menu AUTO JOB INTERRUPT=OFF OFF ON Allows a cop y job to automatically interrupt any currently printing network print job in between the number of full copies printed. When set to OFF , the copy job w aits until the network print job is completed. COPY JOB INTERRUPT=OFF OFF ON Allows a user to interrupt [...]

B Control panel men us 210 Configure de vice menu I/O submenu Items in the I/O (input/output) menu aff ect the communication betw een the product and the computer . Item V alues Explanation I/O TIMEOUT=15 5 to 300 Use this to select the I/O timeout period in seconds. ( I/O timeout ref ers to the time, measured in seconds , that the product waits be[...]

B Control panel men us 211 Configure de vice menu P arallel input submenu Item V alues Explanation HIGH SPEED YES NO Accepts f aster parallel communications used f or connections with newer computers. ADVANCED FUNCTIONS=ON ON OFF T urn the bidirectional parallel communication on or off . The def ault is set for a bidirectional parallel port (IEEE-1[...]

B Control panel men us 212 Configure de vice menu EIO submenu The EIO (enhanced input/output) submenu appears only when an EIO device is installed in an EIO slot on the product (such as an HP Jetdirect print ser v er). The items in the menu depend on the particular accessor y product installed. I f the product contains an HP Jetdirect print ser v e[...]

B Control panel men us 213 Configure de vice menu or browsing the embedded Web server). Item Options V alues Explanation TCP/IP ENABLE CONFIG METHOD MANUAL SETTINGS ON OFF BOOTP DHCP MANUAL IP ADDRESS n.n.n.n SUBNET MASK m.m.m.m SYSLOG SERVER n.n.n.n DEFAULT GATEWAY n.n.n.n IDLE TIMEOUT xx Selects whether the TCP/IP protocol is enab led ( ON ) or d[...]

B Control panel men us 214 Configure de vice menu IPX/SPX ENABLE FRAME TYPE SOURCE ROUTING ON OFF AUTO EN_8023 EN_II EN_8022 EN_SNAP TR_8022 TR_SNAP AUTO OFF ALL ROUTES SINGLE ROUTE Selects whether the IPX/SPX protocol stac k is enabled ( ON ) or disabled ( OFF ). Selects the frame type settin g for y our network AUTO (default ) automatically sets [...]

B Control panel men us 215 Configure de vice menu LINK SPEED AUTO 10T HALF 10T FULL 100TX HALF 100TX FULL For an Ethernet network only , sets the network link speed and communication mode of the HP Jetdirect 10/100TX print server . The def ault setting is AUTO , where the product automatically configures itself to match the netw ork link speed (10 [...]

B Control panel men us 216 Configure de vice menu Resets submenu Note Use this menu with caution. Y ou can lose bu ffered page data or product configuration settings when you select t hese items. Reset the product only under the follo wing circumstances: z Y ou want to restore the product def ault settings. z Communication between the product and c[...]

B Control panel men us 217 Configure de vice menu POWERSAVE This item allows the user to turn POWERS AVE ON and OFF . If POWERSAVE is OFF , the product will nev er enter Po werSav e mode and no asterisk will appear ne xt to any item when the user enters the POWERSAVE TIME menu item. The default v alue for POWERSAVE is ON. LOCK CARRIAGE This item al[...]

C Product memory and expansion 218 Overview C Pr oduct memor y and e xpansion Overview This appendix includes: z Determining memor y requirements z Installing memory z Checking memory installation z Saving resources (permanent resources) z Installing EIO cards/ mass storage The product has two DIMM slots f or upgrading: z more product memory . DIMM[...]

C Product memory and expansion 219 Determining memor y requirements Determining memory requirements The amount of memory you need depends on the types of documents y ou pr int. Y our print engine can print most text and graphics at 1,200 dpi FastRes without additional memory . Add memory to your product if y ou: z commonly print complex graphics . [...]

C Product memory and expansion 220 Installing memory Installing memory Use this procedure to install additional memor y . Bef ore you begin, print the configur ation (touch Menu , touch Inf ormation , touch Print Configuration , touch OK ) to find out ho w much memory is installed in the product bef ore adding more memory . The table lists t he max[...]

C Product memory and expansion 221 Installing memory CA UTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap or frequently touch the sur face of the DIMM ant istatic package, then touch bare metal on the product. T o install DIMMs 1 If you ha ve not already done so , print the configuration to find o[...]

C Product memory and expansion 222 Installing memory 4 Grasp the scre ws and pull the f or matter board out of the product. Place it on a flat, non-conductiv e surface . 5 Remov e the DIMM from the antistatic pac kage. Hold the DIMM with fingers against the side edges and thumbs against the bac k edge. Align the notches on the DIMM with the DIMM sl[...]

C Product memory and expansion 223 Installing memory 7 Slide the f ormatter board back into the product and tighten the two screws . 8 Plug in the pow er cord and connect all cables . T urn the product on. 8 7[...]

C Product memory and expansion 224 Checking memory installation Chec king memory installation Follo w this procedure to v erify that DIMMs are installed correctly: 1 Check that the product control panel displa ys READY when the product is tur ned on. If an error message appears, a DIMM might hav e been incorrectly installed. 2 Print the configurati[...]

C Product memory and expansion 225 Saving resources (permanent resources) Saving resour ces (permanent resources) Utilities or jobs that y ou downloaded to the product sometimes include resources (for e xample, font s, macros, or patterns). Resources that are internally marked as permanent remain in the product memory until you turn the product off[...]

C Product memory and expansion 226 Installing EIO c ards/mass storage Installing EIO cards/mass stora ge Hewlett-P ackard constantly introduces ne w software tools f or use with your product and accessories. These tools are av ailable from the Inte r net free of charge . (See the introduce guide on the product CD , or go to www .hp.com/support/lj90[...]

D Printer commands 227 Overview D Printer commands Overview Most software applications do not requir e you to enter printer commands. See y our computer and software documentation to find the method f or entering printer commands, if needed. This appendix includes: z Understanding PCL 5e printer command syntax z Selecting PCL 5e f onts z Common PCL[...]

D Printer commands 228 Overview PCL 5e PCL 5e printer commands tell the product which tasks to perform or which fon ts to use. This appendix pro vides a quick ref erence for user s familiar with PCL 5e command structure. Note Unless PCL 5e backward compatibility is required, HP recommends that PCL 6 drivers be used to take full advantage of all pro[...]

D Printer commands 229 Understanding PCL 5e printer command syntax Understanding PCL 5e printer command syntax Before using printer commands, compare these characters: Many printer commands use the low ercase letter L (l) and the n umber one (1), or the uppercase letter O (O) and the number zero (0). These characters ma y not appear on your screen [...]

D Printer commands 230 Understanding PCL 5e printer command syntax Combining escape sequences Escape sequences can be combined int o one escape sequence string. There are three important rules to follow when combining code: 1 The first two char acters after the escape character (the parameterized and group char acters) must be the same in all of th[...]

D Printer commands 231 Selecting PCL 5e f onts Selecting PCL 5e fonts Print a PCL font list to vie w the command f or each internal font (see “ PCL or PS f ont list ” on page 173 ). A sample section is shown below . Notice the two variable bo xes f or symbol set and point size . These variables must be filled in, or the product will use def aul[...]

D Printer commands 232 Common PCL 5e printer commands Common PCL 5e printer commands Function Command Options (#) Job control commands Reset ?E n/a Number of copies Ec&l#X 1 to 32,000 2-sided/1-sided printing Ec&l#S 0 = simple x (1-sided) printing 1 = duple x (2-sided) with long-edge binding 2 = duple x (2-sided) with shor t-edge binding[...]

D Printer commands 233 Common PCL 5e printer commands Pa ge control commands P aper source Ecl#H 0 = prints or ejects current page 1 = T ray 2 2 = manual f eed, paper 3 = manual f eed, env elope 4 = T ray 1 5 = T ray 3 7 = auto select 20 = T ray 4 22-69 = ex ter nal tra ys P aper size Ecl#A 1 = Execut ive 2 = Letter 3 = Legal 6 = 11 by 17 17 = 16K [...]

D Printer commands 234 Common PCL 5e printer commands P aper type Ec&n# 5WdBond = Bond 6WdPlain = Plain 6WdColor = Color 7WdLabels = Labels 9WdRecycled = Recycled 11WdLetterhead = Letterhead 10WdCardstock = Cardstock 11WdPrepunched = Prepunched 11WdPreprinted = Preprinted 13WdT ransparency = T ransparency #WdCustompaper type = Custom a Orientat[...]

D Printer commands 235 Common PCL 5e printer commands Display func tions On EcY n/a Display func tions Off EcZ n/a Language selection Enter PCL mode Ec%#A 0 = Use pre vious PCL cursor position 1 = Use current HP-GL/2 pen position Enter HP-GL/2 mode Ec%#B 0 = Use pre vious HP-GL/2 pen position 1 = Use current PCL cursor position Font selection Symbo[...]

D Printer commands 236 Common PCL 5e printer commands Primary stroke Wt. b Ec(s#B 0 = medium (book or text) 1 = semi bold 3 = bold 4 = extr a bold T ypef ace b Ec(s#T Print a PCL font list to view the command f or each internal font (See “ Inf ormation menu ” on page 188 ). a. For cust om paper , replace “ Custompaper type ” with the name o[...]

E Regulatory information 237 Overview E Regulatory inf ormation Overview This section provides inf or mation on HP programs that protect the environment. z Environmental product ste wardship progr am[...]

E Regulatory information 238 Environmental product ste wardship progr am En vironmental pr oduct stewar dship program Protecting the en vironment Hewlett-P ackard Company is committed to pro viding quality products in an en vironmentally sound manner . This product has been designed with se veral attrib utes to minimize impacts on our en vironment.[...]

E Regulatory information 239 Environmental product ste wardship progr am The product design reduces: Energy consumption (HP LaserJet 9000mfp only) Energy usage drops significantly while in P owerSav e mode, which sa ves natural resources and sav es money without affecting the high perf or mance of this product. This product qualifies for E NERG Y S[...]

E Regulatory information 240 Environmental product ste wardship progr am This HP LaserJet product also contri butes to pr otecting the en vironment in the f ollowing ways: Plastics Plastic par ts ov er 25 grams are mark ed according to international standards that enhance the ability to identify plastics f or recycling purposes at the end of the pr[...]

E Regulatory information 241 Environmental product ste wardship progr am Material restrictions This HP product contains mercury in the fluorescent lamp in the scanner/liquid crystal display that ma y require special handling at end-of-lif e. This product does not contain batteries. For recycling in formation, you can contact www .hp. com/go/recycle[...]

E Regulatory information 242 Environmental product ste wardship progr am T o ensure longevity of your HP LaserJet pr oduct, HP pro vides the following: Extended warranty HP Suppor tP ack pro vides cov erage f or the HP hardware product and all HP-supplied internal components. The hardw are maintenance co vers a three-y ear period from date of the H[...]

F Administrat ion tasks 243 Overview F Administration tasks Overview This section presents some of the system administrator tasks.[...]

F Administrat ion tasks 244 Embedded Web access server Embedded W eb access server The embedded W eb access ser v er allows y ou to displa y status information, change settings, and manage the product from your computer . The embedded W eb access ser v er requires a connection to the netw ork, which is provided through the product HP Jetdirect netw[...]

F Administrat ion tasks 245 Configuring and verifying an IP address Configuring and verifying an IP address TCP/IP addresses can be assigned and configured on an HP Jetdirect print server using sev eral options: z HP Web JetAdmin z HP JetAdmin for Windo ws z embedded Web server TCP/IP assignment The system administrator or primary user is responsib[...]

F Administrat ion tasks 246 Configuring and verifying an IP address Changing an IP address Use the f ollowing procedures if y ou have to change the product TCP/IP address f or any reason. HP W eb JetAdmin Open HP Web JetAdmin. Enter the TCP/IP address in the Quic k De vice Search, and click Go . At the top menu bar , follow this procedure for disco[...]

F Administrat ion tasks 247 Configuring and verifying an IP address Embedded W eb server The product has an embedded W eb server that can be used to modify the TCP/IP parameters . T o use the embedded W eb server , the HP Jetdirect print ser ver must ha ve an IP address already configured. On a network, this is done automatically during initial pro[...]

F Administrat ion tasks 248 Digital sending configuration applet Digital sending configuration applet T o gain access to the embedded W eb ser ver digital sending configur ation applet, follo w these steps: 1 Open the embedded Web server . 2 Click the Settings tab . 3 Click Digital Sending . Note Y ou might be prompted to install a plug-in for your[...]

F Administrat ion tasks 249 Digital sending configuration applet Preferences settings The Pref erences settings: z set def ault scanner settings:  def ault document size.  def ault document type: text, graphics, or both.  two-sided page . z set administrator contact inf ormation to allow notification of errors that require your attention. [...]

F Administrat ion tasks 250 Digital sending configuration applet Finding the IP address of the SMTP and LD AP servers T o configure digital sending, you must know the IP address of the SMTP server on y our network. The product uses the SMTP server IP address to send e-mail messages to other computers. Y ou might also have access to an LD AP ser ver[...]

F Administrat ion tasks 251 Using control panel menus Using control panel men us For a complete list of control panel items and possib le values , see “ Control panel menus ” on page 185 . when additional accessories are installed, new menu items automatically appear . T o print a control panel menu map 1 T ouch Menu . 2 T ouch Information. 3 T[...]

F Administrat ion tasks 252 HP Disk Management Utility HP Disk Management Utility The HP Disk Management Utility should be installed only on t he computer of the system administrator . The HP Disk Management Utility allows y ou to control the hard disk and flash memor y f eatures that are not f ound in the dr iv ers. Bidirectional communication is [...]

F Administrat ion tasks 253 Software for netwo rks Software fo r networks HP W e b JetAdmin software HP Web JetAdmin is a bro wser-based management tool and should be installed only on the system ad ministrator computer . HP Web JetAdmin is a vailab le from the Internet at www .hp.com/go/webjetadmin . Note For the lat est list of suppor ted host sy[...]

F Administrat ion tasks 254 Diagnostics menu Diagnostics men u System administrators can use t his menu to isolate parts, and to troubleshoot jam and quality issues. Item V alues Explanation PRINT EVENT LOG Generates a localiz ed LIFO (last in, first out) list of the 50 most recent entries in the error log. The printed ev ent log shows error number[...]

255 Symbols .jpg format f or digital sending 32 .mtiff f ormat for digital sending 32 .pdf file format f or digital sending 32 .tif file f or mat f or digital sending 32 ? in messages 117 on control panel 23, 117 Numbers 10/100Base-TX servers 165 10Base2 connection 12 10Base-T connection 12 1200 dpi setting 202 300 dpi setting 202 3000-sheet stack [...]

256 bins clearing jams 103 description and illustration 42 full messages 118 jam locations 96 locating 56 printing paper path test 177 selecting 43, 56 specifications 11 troubleshooting 157 blac k dots, troub leshooting 93, 140 blank pages adding 65 troubleshooting 150 bleeds , printing 62 blinking control panel lights 28 booklet bin 42 printing 63[...]

257 clearing jams. See jams maintenance messages 216 staple jams. See staple jams client software 14 clipped margins, troub leshooting 149 coated paper , HP LaserJet Soft Gloss 181 collation featur es 63 commands common 232 escape sequences 230 f ont list 231 job control 232 printer 227 syntax 229 Common Drivers Macintosh 14 Common Installer 14 com[...]

258 copying adjusting contrast 44 adjusting density (contrast and brightness) 45 adjusting sharpness 45 altering the image 44 benefits and f eatures 10 books 40 description 36 reducing and enlarging 44 removing bac kground 44 selecting output location 43 using default set tings 37 using the ADF 40 using the glass 40 using user-defined settings 38 c[...]

259 directory , file information on 174 printing 188 disk accessory file directory , printing 174, 188 installing 226 job retention 205 messages 120, 121 not recognized 158 troubleshooting 152 write protected 121 Disk Image Utility 14 Disk Management Utility 13, 252 distributing toner 93 distribution list f or digital sending 34 DLC/LLC protocol st[...]

260 E EconoMode settings 203 edge-to-edge mode margin settings 202 ov erride settings 198 edges not printing, troubleshooting 149 EIO cards buff er overflo w messages 130 installing 226 slots 218 EIO disk capabilities 13 file directory , printing 174, 188 job retention 205 messages 120, 121 not recognized 158 troubleshooting 152 EIO expansion slots[...]

261 F ast Ethernet 10/100TX 12 F ast InfraRed (FIR) Receiv er . See HP F ast InfraRed (FIR) Receiver F astRes 202 f ax digital sending option 27 f ax-on-demand service 241 f eatures copying 36 digital sending 30 drivers 63 job retention 69 product 10 f eeding modes, tra ys 66, 68 f eeding problems in ADF 87 FIH (For eign Interface Harness) connecti[...]

262 G garbled pages , troubleshooting 153 glass cleaning 89 using for cop ying 40 using for dig ital sending 31 glossy paper , HP 181 graphics lan guage, HP-GL/2 228, 235 gra y backg round, troubleshooting 141 Group button 34 group charact er in PCL commands 229 H hard disk capabilities 13 controlling with HP Disk Management Utility 252 specificati[...]

263 I I/O buff er overflo w messages 130 I/O menu 210 IBM operating en vironment 15 illegal operations messages 121 image quality illustrations of def ects 138 maintaining with cleaning page 93 settings 202 image size settin g default 197 increasing brightness of copies 23 size of copies 23 indicator lights on control panel. See lights on control p[...]

264 Job Storage Options 69 jobs continuing interrupted 23 star ting 23 stopping 23 JPG option f or digital sending 32 K ke ypad on control panel 22, 23 ke ys on control panel 22 kits, maintenance clearing messages 216 gauge 171 ordering 125 L labels fuser mode 190 loading 53 PCL commands 234 printing 60 landscape orientation driver settings 54 PCL [...]

265 loading media A4 47, 48 custom sized 49, 50 env elopes 53, 57 labels 53 letter 47, 48 messages 127 prepunched 51, 52 LocalT alk connection 12 lock ed menus 118 log of e vents 176 long edge binding settings 198 loose toner , troubleshooting 141 low or out print car tridge 92 M Macintosh drivers 16 HP Disk Management Utility 252 HP LaserJet Utili[...]

266 memory allocating 225 controlling with HP Disk Management Utility 252 determining requirements 218, 219 DIMM errors 133, 135 ex panding 218 installing 220 insufficient 129 messages 123 NVRAM errors 135 printing configuration page 169 upgrading 220 verifying installation 224 Menu choice on control panel 23 menu map 168, 188, 251 menus Configure [...]

267 network administrator . See administrator network operating enviro nments 15 networks frame type parameter s 214 HP Jetdirect print ser vers 165 software 253 troubleshooting 157 No back page 65 non-HP print car tridges 90 nonv olatile memory errors 135 Nov ell NetWare operating system 15 Source Routing parameters 214 number of copies PCL comman[...]

268 paper curl, troubleshooting 143 def ault image size setting 197 first page, diff erent 64 fuser modes 190 handling options 11 HP 181 letter , loading 47, 48 messages 127 PCL commands 233 prepunched, loading 51, 52 recycled 183, 240 reducing consumption 239 small, mode for 203 sources, settings 68 T ra y 1 settings 66 tra y settings 54 weight eq[...]

269 por ts parallel messages 130 troubleshooting 160 postcards, printing 61 P ostScript driver 16 P ostScript error pages 149, 199 P ostScript font list, printing 173, 188 P ostScript jobs, troublesh ooting 149, 161 power , troubleshooting 146 Po w e r S a v e energ y usage 239 settings 205, 217 specifications 12 PPDs description 19 included with p[...]

270 printing basic instructions 54 booklets 63 cleaning page 93 env elopes 56 ev ent log 177 information pages 167 menu map 168, 188 paper path test 177 private jobs 70 proof and hold jobs 77 QuickCop y jobs 75 stored jobs 72 Printing menu 197 Printing Paper , HP 182 Printing Supplies Environmental Program 240 private jobs control panel settings 18[...]

271 repor ts configuration page 169 ev ent log 176 file directory 174 f ont lists 173 Jetdirect page 175 menu map 168 printing 167, 188 supplies status page 171 usage page 172 Reset button on control panel 22, 23 reset PCL command 232 Resets menu 216 resizing copies 23 Resolution Enhancement technolog y (REt) settings 203 resolution settings 202 re[...]

272 sizes, paper commands, PCL 233 messages 129, 132 selecting tra ys by 67, 68 setting tra ys for 54 ske wed pages, troub leshooting 142 slots DIMM 218, 220 EIO 218 Installed P ersonalities and Options 169 slow printing, troubleshooting 153, 160 small paper mode 203 smeared toner , troubleshooting 141 soft f onts defined 173 settings 200 Soft Glos[...]

273 stopping jobs 23 print jobs 81 storage de vices, installing 226 storage lif e for p rint car tridges 90 stored jobs control panel settings 187 creating 72 deleting 73 messages 129 printing 72 timeout settings 205 storing print car tridges 90 substituted f onts downloaded, troub leshooting 149, 160 troubleshooting Courier 155 troubleshooting EPS[...]

274 T ra y 1 58, 59 A4 paper , loading 47 bad connection 118 clearing jams 97 custom media, loading 49 env elopes, loading 53 f eeding modes, setting 66 first page, diff erent paper for 64 heavy paper , printing 61 jam locations 96 labels, loading 53 letter paper , loading 47 loading env elopes 57 manual f eed messages 157 manual f eed mode 66 mess[...]

275 upgrading EIO slots 218 firmware 12, 126 memory 218, 220 usage page information on 172 printing 188 USB connection 12 Use diff erent paper for first page 64 User Name, privat e jobs 70 V valu e field in PCL commands 229 vect or graphics language 228, 235 vertical line spacing settings 200 vertical motion index 234 vertical transfer door , jam l[...]

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