HP B9100 manual

HP Photo smar t Pr o B9100 s er i e s Us er Guide[...]

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Copyrights and trademar ks © 2006 Hewlett-Packar d Development Company, L.P. Hewlett-Packar d Company notices The information con tained in this document is su bject to change without notice. All rights reserved. Reprod uction, adaptation, or tran slation of this material is prohibited without prior written permission of Hewlett-Packard, except as[...]

Contents 1W e l c o m e . ................ ................ ................ ................ ................. ................ ............... 3 Find more information ... ............. ........... ............. ............. ........... ............. ............. ...3 Printer parts ................ ......................... .....................[...]

Printer hardware problems ...................................................................................46 Printing problems ........ ............ ............ ............. ............ ............ ............. ............. ...47 Error messages ...................................... .........................................................[...]

1 Welcome Thank you for purcha sing an HP Photosmart Pro B9100 series printer. Designed especi ally for professional and serious amateur p hotographers, th is printer provides the followin g advanced technologi es and features: ● An 8-color syst em that yields rich, bright, fade-resistant , and color-accurate pho tos, especially when u sed with H[...]

– Order supplies – Start HP Photosmart Premier software After you ha ve installed the HP Ph otosma rt pri nter software on a computer, open and explore the H P Solution C enter. Windows : Right -click the HP Digital Imaging Monitor icon on the W indows taskbar, and then click Launch/Show HP Solution Cen ter . Note In this user g uide, printer s[...]

Back of printer 1 USB port : Use this port to connect the printer to a computer. 2 Ethernet port : Use this port to connect the p rinter to a network. 3 Rear door : Remove this door to clear pape r jams. 4 Rear paper slot : Print jobs from the specialty media tra y pass back and forth through this slot before being ejected on the output tray at the[...]

Paper trays 1 Main tray : Place a stack of photo paper, plain paper, or other non-rigid media in this tray for printing. Load the media in portrait orientation and with the side to be printed facing down . Squeeze the main tray release to lengthen or shorten the main tray, depending on the size of paper you are loading. 2 Output tr ay : P rint jobs[...]

Main tray 1 Paper-width gu ide : Adjust this guide to fit close to the left edge of the p aper in the tray by pressing the button on the front of the guide and sliding the guide across. 2 Paper-size markings : Refer to these markin gs to guide you for loading paper in the cor rect orientation. 3 Main tray ext ension : Extend the main tray to load l[...]

Contro l panel 1 Printer screen : Use this screen to view menus and messag es. 2 Menu : Press to view the printer menu. 3 Previous : Press to navigate to a previous menu option. 4 OK : Press to select a menu option or respond to a prompt on the printer screen. 5 Next : Press to navigate to the next me nu option. 6 Cancel : Press to exit a menu opti[...]

● Network settings : – Show IP address : Sel ect this option to view the printer IP a ddress (a numeric address that ide ntifies the print er on a networ k). – Print network settings page : Select this op tion to print a network configuration page that you can use to trouble shoot network con nections or for the initial network setup. See Pri[...]

Chapter 1 10 HP Photosmart Pro B9100 se ri es printer[...]

2 Basic printing This section co ntains the following topics: ● Media trays ● Load the mai n tray ● Load the specialt y media tray ● Choose the right paper or other medi a ● Tips ● Print from a software program ● Change print settings ● Set the d efault print se ttings ● Make the HP Photos mart Pro B9100 seri es the default pri nt[...]

Media Ma in tray Special ty media tr ay Examples: Canvas; Photo Rag; Watercol or paper Rigid Media Examples: Phot o board Not supported Recommended Any medi a thicker than 1.5 mm Not supported Not supported Note You do not need to remove media from the ma in tray before you use the specialty media tray. Load the main tray To load the main tray 1. R[...]

If you extended or removed th e main tray to load paper, push in the main tr ay to the end of the pap er by squeezing the release and pushi ng in the tray, and push th e tray back into the pri nter until it is fully seated. B e s u r e t o a d j u s t t h e l e n g t h o f t h e m a i n tray and reseat the tr ay in the printer b efore you adju st t[...]

For informatio n on loading c anvas media, see To load canvas in the specia lty media tray . For all other types of media, see To load the sp ecialty media tray . Note You do not need to remove media from the ma in tray before you use the specialty media tray. To load the spec ialty media tray 1. Check that there is space behind the printer f or th[...]

Align the ri ght edge of the media against the raised edge of the tray and not against the side of the pri n te r. Misaligned m edia can result in skew ing or other p rinting problems, includin g paper jams. Tip If the med ia is curled, you can open the t o p door to check that the media feeds under the rollers smoothly. Be su re to close the top d[...]

2. Pull out the out put tray extension by holding t he output tray with on e hand and pu lling out the ex tension with you r other hand. Flip up the pape r catch at the en d of the output tray exte nsion to prevent paper from falling onto the fl oor. 3. Load one sheet of canvas media with the side to be printed facing up on the specialty media tray[...]

b. Feed the me dia into the printer unti l the back edge of the media (th e edge nearest you) i s l ined up with th e dashed white line on t he tray. For la rge sizes of media, the media will project through the rear pape r slot at the back of the printer. c. Close the top do or. 4. Select Canvas as the media type in the printer d river on the comp[...]

Note Store media in a plastic bag to prevent curlin g. 5. Press OK on the printer. Note When you print on certain types of med ia, the printer doe s not fully ejec t the media from the p rinter. Grasp the m edia with both hands and pu ll it from t he front of the pr inter. Choose the right paper or other media For a list of avai lable HP inkjet pap[...]

Supported sizes Both trays support paper sizes ranging from 7.6 x 12. 7 cm to 32 x 48 cm (3 x 5 inches to 13 x 19 inches), i ncluding: Metric ● 10 x 15 cm (wit h or witho ut tab) ● Panorama 10 x 30 cm ● 13 x 18 cm ● A3 ● A4 (including Panora ma) ● A5 ● A6 ● B4 ● B5 ● E Imperial ● Index card 3 x 5 inches ● Index card 4 x 6 in[...]

Envelopes ● Envelope No. 10 ● A2 envelope ● C6 envelope ● DL envelope Warning Do not load media thicke r than 1.5 mm, as it can damage the printer. Tips Keep your paper in good co ndition for pri nting ● Store the photo paper in its orig inal packaging or in a resealable plastic bag t o prevent excessi ve curling, w hich can preven t prop[...]

To print from a software pr ogram (Windows) 1. Make sure you have paper loaded corre ctly. 2. On t he File menu in your soft ware progra m, click Print . 3. Select the H P Photosmart Pro B9100 se ries as the printer. If you have already set the HP Phot osmart Pro B9100 seri es as the default printer, you can skip this step. The HP Phot osmart Pro B[...]

Change the p rint speed or quality To change the prin t speed or qualit y (Windows) 1. Open t he Printer Properties dialog box. 2. Cli ck the Features ta b. 3. In t he Paper Type dr op-down list, sele ct the type of paper that yo u have loaded. 4. In t he Print Quality drop-down list, select the approp riate quali ty setting for you r project: – [...]

4. In t he Paper Type pop -up menu, click t he appropriat e paper type. 5. Choose any oth er print settings tha t you want, an d then click Print . Print in grayscale You can print documents or ph otos in grayscale for dram atic black and white photos. To print in gra yscale (Windo ws) 1. Open t he Printer Properties dialog box. 2. Cli ck the Color[...]

3. In t he Presets pop-up menu, choose Save as . 4. Type th e name of your new pr eset, and then click OK . Optimize print qualit y for slow computers The HP Phot osmart Pro B9180 pri nter is capable of pri nting large imag es at high resolution. The a ssociated fi les for such images a re necessarily very large. The printer relies on your pc’s a[...]

3 Color management This section co ntains the following topics: ● What is color m anagement? ● Use the HP Ph otosmart Pro print plug-in for Adobe Photoshop® ● Use applic ation-ba sed color mana gement ● Use prin ter-based color managem ent Note In this user g uide, printer software refers to the HP Photosmart software that comes on the CD [...]

Choose a col or managemen t strategy Use the HP Photosmart Pro print plug-i n for Adobe Photoshop® . Use appli cation-based color mana gement . Use printer-based col or managemen t . ● Advanced color managemen t ● Uses the Adob e Photoshop algori thms to produce high resolution print s ● Single streamlined dialog box wit h the most commonly [...]

Start the HP Photosmart Pro pr int plug-in To start the plug-in 1. Open an im age in Adobe Photoshop . 2. Select F ile , point to Automate , and then cl ick Photosmart Pro print... . The prin t preview area in the plug-in di alog box displa ys the current image in a scal ed size in its true aspect ratio. Paper borders, if any, are displayed in thei[...]

convert colors betwee n each device's color spa ce. The HP Phot osmart Pro B9100 series software insta llation installs H P ICC profil es automatica lly for the prin ter. ● Calibrating the monitor : Monitors exhibit a color degradation over time that can interfere with producing prof essional quali ty printed photo graphy. As a resul t, the [...]

Mac users a. Choose Paper Ty pe/Quality in the Print di alog box. b. Choose Application Man aged Colors from the Co lor pop-up me nu. c. Select an appropriat e paper type from t h e Paper pop-up menu . 8. Cli ck Print . Use printer-based color management The HP Photosmart Pro B9100 se ries printer offers bu ilt-in automa tic color mana gement that [...]

Setting When to us e it Tip Do not use this mode if yo u are also using I CC profiles and your software progra m to manage color. This can decrease the color fidelity si nce the colors are converted twice—f i rst by the software progra m and then by the printer. Application Ma naged Colors Application -based color man agement lets the image editi[...]

c. Select a color space fro m the Color Management dro p-down list: – Colorsma rt/sRGB (default) – AdobeRGB Select the same color spa ce you selected as an RGB w orking space in the Adobe Photoshop Color Settings dialo g box. d. Cli ck the Features tab, select the desired p aper type f rom the Pa per Type drop- down list, a nd then click OK . M[...]

Chapter 3 32 HP Photosmart Pro B9100 se ri es printer[...]

4 Care and maintenance This section co ntains the following topics: ● Leave the pri nter on ● Replace the ink cartridges ● Replac e faulty printhea ds ● Clean the print er ● Align and ca librate the pri n te r ● Print a test page ● Print a sample page ● Download pr inter softwa re updates ● Uninstall the printer software Follow th[...]

Check the ink levels To check the ink le vels from the pr inter 1. Press Menu on the prin ter. 2. Press until you see Show ink level percenta ge on the printer scree n. 3. Press OK . 4. Press to see th e percentage of i n k rema ining in each in k cartridge. Note The ink levels shown are an e stimate only. Actual ink volumes may vary. To check the [...]

If you are replacing i nk cartridges, check tha t you are using the correct cartridges. To replace the ink cartridges 1. Open t he ink cartridge doo r by pressing the raised bu mps at the top of the d oor until the door clicks open. 2. Remove the ink cartridges that need t o be replaced. Grasp a cartridge a nd pull it out of the stall. 3. Shake the[...]

Note All eight cartridg es and four printheads must be correctly installe d for the printer to work. If this is the first time you are install ing the ink ca rtridges and printheads, see th e Quick Start guide for info rmation on the initial set up of ink cartridges an d printheads. If you need to replace the printheads, see Replac e faulty print h[...]

To replace printheads 1. Open t he top door. 2. Press and hold OK until the pri nthead assembly mo ves to the left side of th e printer and stops. 3. Raise th e blue printhead assembl y cover. Before you begin, no tice the met al bar that holds down the cover. Pull the cover forward by the h andle so that i t unclips from the metal bar, then rai se[...]

7. Remove and discard the orange protective cove rs from the printh ead. Do not touch the gold-col ored contacts o n the printhea d. 8. Open th e pre-moistened swab included i n sid e the printhea d package. 9. Wipe the pri nthead nozzl es with the foam t ip of the swab. Wi pe along the length of the nozzles at least 3 t imes. 10. Insert the new pr[...]

11. Lower the open p rinthead assembly cover so that it clips under the metal ba r, and then fold the cove r back down to its o riginal posi tion. 12. Close th e top door. The printer automatic ally performs printhead ali gnment and color calibrat ion. Make sure that you have load ed HP Advanced Photo Pap er - Glossy in the ma in tray, and then cli[...]

Do not clean inside the pr inter Clean the pr intheads auto matically If you notice whi te lines or single-color strea ks on the photos you print, t he printheads might need t o be cleaned. To clean the printh eads automatically 1. Press Menu on the prin ter control panel. 2. Select C lean printhead s , and then pres s OK . 3. Follow ing the direct[...]

To clean the printh ead nozzles 1. Gather the following items to clean t he nozzles on the p rintheads: – Distilled water (tap w ater might contai n contaminant s that can damage the in k cartridge) . – Cotton swabs or other soft, lint-free ma terial that will no t stick to the ink cartridge. Do not use a paper p roduct, such as cof fee filters[...]

and then click OK to perf orm the alignment and cali bration. Fo r information about alignment an d calibration, see Align and calibrate the print er . Note If a message ap pears on the print er screen directing you t o replace a printhead, call HP supp ort. If the support staff tell you that th e printhead n eeds to be replaced, see Replace fa ult[...]

Note The ink le vels shown on the test page are an estimate only. Actual ink volumes may vary. Print a sample page You can print a sample page to verify that the printer can succe ssfully print a photo. If you are having troubl e printing a photo from your sof tware program, use this option as part of the troublesho oting process to determi ne whet[...]

3. Choose Hewlett- Packard , point to Photosmart , and then click HP Photosmart Update . 4. Follow the onscreen instructions to check for softw are updates. If you are behin d a f i re wall, you need to enter the proxy se rver informati on in the updater. Note You can also dow nload printer soft ware updates by going to www.hp.com/ support , se lec[...]

5 Troubleshooting The printer is designed to b e reliable and easy to use, but if you h a ve any problems, refer to this section f or possible solution s. It contains i nformation abo ut the fol lowing topics: ● Printer software insta llation problems ● Printer hardware problems ● Printing problem s ● Error messages For additiona l troubles[...]

The Found New Hardw are Wizard opens but doesn’t recognize the prin ter (Windows only ) Cause You might have connected the USB cable before com pleting the softw are installatio n. Solution Disconnect the USB cabl e and restart the softw are installation. C onnect the USB cable when p rompted durin g software install ation. The computer stops res[...]

The Attention light flashed ambe r brie fly after I turned the printer off Solution This is a normal p art of the power-do wn process; it does not indicate a problem with the printer. The printer is plugge d in but wil l not turn on Solution ● The printer might have drawn too m uch power. Unplug the printer power cord. Wait abou t 30 seconds, and[...]

try reducing the number of sheets in the main tray to 20 sheets, or use the specialty me dia tray to prin t on one shee t at a time. ● Remove the main tray fro m the printer and check th at the paper stack i s lying flat in the t ray, and has not been pushed up over t he paper stops. When you replace the tray, b e sure to push the tray int o the [...]

Colors are not p r in ting satisfacto rily Solution ● A cartridg e is out of ink. Repl ace it. ● Some of the ink n ozzles on the printheads are clogged. Clean the pr intheads. See Clean the print heads automatically . ● The color manageme nt settings of t he printer migh t not be set prope rly. For more information, see Color mana gement . ?[...]

Print qua lity is poor Solution ● Use photo paper de signed for the p rinter. For best results, use HP Advanced Photo Paper. ● You migh t be printing on the wron g side of the pape r. Make sure the pape r is loaded in the ma in t ray with the side to be printed facing down or in the specialty medi a tray with the side to be printed f acing up .[...]

Paper errors Before contactin g HP support, read this section for troubleshoot ing tips or go to the onl ine support services a t www.hp.com/support . The name of HP support se rvices may vary by country/region. Tip View the How do I? animat ions available from the HP Solut ion Center t o see how to load pape r in the main tray o r the specialt y m[...]

Error mess age: Automatic pap er sensor failed. Solution The automatic pa per sensor is obstructed or damag ed. Try moving the printer out of direct sunlight, an d then press OK and try prin ting again. If this does not work, go to www.hp.com/support or contact HP support. The name o f HP support services may vary by country/region. Error mess age:[...]

Error mess age: Non-optim al alignm ent. To realign – select Align p rintheads. Press OK to c ontinue. Solution Printhead ali gnment wa s unsuccessful . Select Align pr intheads , and then press OK to perform t he printhead alignme nt again. For best result s, make sure you have loade d HP Advance d Photo Paper - Gloss y . Error message: C losed [...]

Error mes sage: Replace the following ink cart ridge(s) soon —OR— The ink in the following in k cartridge(s) is n e a ring its expirati on date —OR— The o riginal HP in k in the following ink cartridge (s) has been depl eted. Solution Press OK to contin ue, or replace the speci fied cartridge(s). F or more information , see Replace t he ink[...]

proxy IP address, access t he embedded web se rver to set the pro x y server settings. See Use the embedd ed web server . HP Photosmart Pro B9100 series User Guide 55[...]

Chapter 5 56 HP Photosmart Pro B9100 se ri es printer[...]

6 HP support ● Support process ● HP support b y phone ● Additional wa rranty optio n s Support process If you have a probl em, follow these s teps: 1. Check the d ocumentation that came w ith the HP Photosmart pri nter. 2. Visit the HP on line support Web sit e at www.hp. com/support . HP online support is available to al l HP customers. It i[...]

● Messages that appear when th e situation occurs ● Answers to these qu estions: – Has this sit uation happened be fore? – Can you re-create it? – Did you add any new ha rdware or software to your com puter at abo ut the tim e that this si tuation began? – Did anythin g else occur prior t o this situation (such as a t hunderstorm, d e v[...]

A Networking The instructions in this section describe how to in stall the printer in an ethernet (wired) network. A wired setup allows the printer to communicate with computers through a router, hub, or switch. Broadband Internet access is required in order to take full advantage of the printer feature set. Note For USB installation, see the Quick[...]

1 Cable or DSL modem conne cting the networked devices to broadb and Internet access 2 A network access point (hub, switch, or route r) in to which all the devices are connected through ethernet cables Networked devices connect to each other through a central device. The most common types include: ● Hubs : Simple, inexpensive network devices that[...]

Ethernet network wit h Internet access by dial-up modem The computers and printer communicate with eac h other, forming a simple network, through a hub. One of the computers has access to the Inter net through a modem and dial-up account. No ne of the other networked devices, including the pr in ter, has direct access to the Internet. Ethernet netw[...]

After you finish connecting the printer to the netwo rk, install the printer software. You cannot print from a computer until you do the software installa tion. ● Install the printer software on a Windows computer ● Install the printer software o n a Mac Install the printer software on a Wind ows computer Note Set up the printer as indicated in[...]

e. In the Confirm Settings screen, click Next . f. Follow the onscr een instructions. 5. When prompted, click Finish to exit the in stallation. Install the printer software on a Mac Note Set up the printer as indicated in the Quick Start guide that came in the box. Installation time can take 3-4 min utes depending on your operating system, the amou[...]

10. Select Rendezvous or Bonjour from the pull-down menu. 11. Select the printer from the list, and then click Add . Use the embedded web server The embedded web server in the printer provide s a simple way to manage the networked printer. Using any web browser from either a Windows or Mac computer, you can communicate with the printer over the net[...]

B Specifications This section lists the minimum system requirem ents for installing the HP Photosmart printer software, and provides select ed prin t er specifications. System requirements Component Windows Mac Operating system Microsoft ® Windows 2000 Professional, XP Home, XP Professional, or XP Professional x64 Edition Note x64 systems can be c[...]

Printer specifications Category Specifications Connectivity USB 2.0 High speed Ethernet 802.3 Dimensio ns Weight : 17.1 kg (37.7 lbs) Height : 235 mm (9.2 inch es) Width : 675 mm (26.6 inches) Depth : 430 mm (16.9 inches) Environmental specifications Recommended during operation : 15–35° C (59–95° F), 20–80% RH Maximum during operation : 5?[...]

Category Specifications 8 x 10 inches, 11 x 14 inches, 11 x 17 inches, 12 x 12 inches, 13 x 19 inches U.S. : Letter, Legal, Executive, Tabloid Japan : L, 2L, Hagaki, Ofuku Hag aki Envelopes : Envelope No. 10, A2 envelo pe, C6 envelope, DL envelope Media types Paper (photo, plain, inkj et, an d specialty media) Envelopes Transparencies Labels Cards [...]

Category Specifications Power cord model number 8121-0740 (North America) 8121-0731 (Europe (e xcept countries/regions listed below), Korea) 8121-0731 + 8121-0733 (D enmark, Sweden Norway, Finland) 8121-0731 + 8121-0739 + 8121-0740 ( Middle East, Africa (except south), CIS, Russia) 8121-0837 (Austr alia) 8121-0737 + 8121-1004 (Isr ael, South Africa[...]

C HP Warranty HP Photosmart Pro B9100 series User Guide 69[...]

Appendix C 70 HP Photosmart Pro B9100 se ri es printer[...]

Index A after the support period 58 aligning printheads. See calibrating the printer alignment page 42 attention light 8 B buttons 8 C calibrating the printer 42 calling HP support 57 care and maintenance 33 cartridges. See ink cartridges cleaning printer 39 printheads automatically 40 printheads manually 40 color management application-based 27 ca[...]

trays, paper 4 troubleshooting error messages 50 flashing lights 46 printer hardware problems 46 printing problems 47 software installatio n 45 U USB specifications 66 USB port 5 72 HP Photosmart Pro B9100 se ri es printer[...]