HP Compaq Presario CQ60-100EG manual

Compaq Pr esario CQ6 0 Notebook P C HP G6 0 Notebook P C Maintenance and S er v ice Gui de Doc ument P art Number: 4 88 7 6 4 -00 3 Aug us t 2 0 1 1 This guide is a troubleshooting re ference used for maintaining and se rvicing the computer . It provides comprehensiv e information on identifying computer fe atures, components, and sp are parts; and[...]

© Copyright 2011 He wlett-Packard De velopment Compan y , L.P . AMD Athlon, AMD Sempron, and AMD T urion are trademarks of Adv anced Micro Devices, Inc.. Bluetooth is a trademark ow ned by its proprietor and used by He wlett-Packard Company under license . Intel, Celeron, Core, and Pe ntium are trademarks of Intel Corporation in the U.S. and other[...]

Safety warning notice Å WA R N I N G : T o reduce the pos sibility of heat-related injur ies or of ov erheating the comput er , do not place the com puter dir ectly on y our lap or obstr uct the computer air vents . Use the computer only on a har d, flat surface . Do not allow another har d sur fac e, such as an adj oining optional print er , or a[...]

Conte nt s iv Cont ent s 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Conte nt s v Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22 Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23 Top cover . . . . . . . . . . . .[...]

Conte nt s vi 8 Backup and recovery Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1 When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2 Ba[...]

Conte nt s vii[...]

Produc t descr iption 1–1 1 Pr oduc t desc ription Category Description Presario CQ60 Intel UMA Presario CQ60 Intel Discrete HP G60 Intel UMA HP G60 Intel Discrete Presario CQ60 AMD UMA HP G60 AMD UMA Product name Compaq Presario CQ60 Notebook PC XX X HP G60 Notebook PC X X X Processors Intel® Core™2 Duo processors (6-MB L2 cache, 1066-MHz fro[...]

Produc t descr iption 1–2 Processors (cont) AMD T urion Dual-Core (1-MB L2 cache) ■ RM-70 20-GHz processor X X ■ RM-72 2.1-GHz processor X X AMD Athlon™ X2 Dual-Core (1-MB L2 cache) ■ QL-60 1.9-GHz processor X X ■ QL-62 2.0-GHz processor X X AMD Sempron™ Single-Core (512-KB L2 cache) ■ SI-42 2.1-GHz proces sor X X ■ SI-40 2.0-GHz [...]

Produc t descr iption 1–3 Graphics (cont.) ■ up to 319 MB of total av ailable graphics subsystem memory when computer system memory equals or is greater than 1024 MB XX ■ up to 895 MB of total av ailable graphics subsystem memory when computer system memory equals or is greater than 2048 MB XX ■ up to 1407 MB of total av ail able graphics s[...]

Produc t descr iption 1–4 Hard dr ives Suppor ts all 9.5-mm, 6.35-cm (2.50-in) SA T A hard drives XX X X X X Customer accessible X X X X X X Single hard dr ive configurations: 120-GB, 5400-rpm X X X X X X 160-GB, 5400-rpm X X X X X X 200-GB, 5400-rpm X X X X 250-GB, 5400-rpm X X X X X X 320-GB, 5400-rpm X X X X X X Optical drives 12.7-mm tra y lo[...]

Produc t descr iption 1–5 Wireless (cont.) Suppor t for the f o llowing WLAN fo r m a t s : ■ Atheros AR9280 802.11a/b/g/n X X X X X X ■ Atheros AR2425 802.11b/g X X X X X X ■ Broadcom BCM4312 802.1 1b/g X X X X X X ■ Intel Wi-Fi Link 5100 802.11a/b/g X X X X X X ■ Intel Wi-Fi Link 5100 802.11a/b/g/n XX X X X X External media car ds Dig[...]

Produc t descr iption 1–6 Operating system Preinstalled : Windows Vista Business 32 X X X X X X Windows Vista Premium 32 X X X X X X Windows Vista Home Basic 32 X X X X X X F reeDOS X X X X X X RedFlag Linux X X X X Serviceability End-user replaceable parts: A C adapter X X X X X X Battery (system) X X X X X X Hard drive X X X X X X Memor y modul[...]

External com ponent identif icati on 2–1 2 External component identification T op components Displa y components T o see wireless re gulatory notices , refer to the section of the Re gulatory , Safety and En vir onmental Notices that applies to your country or region. These notices are located in Help and Support. Item Component Description 1 Int[...]

External com ponent identif icati on 2–2 Lig h t s Item Component Des cription 1 P ower lights* (2) ■ On: The computer is on. ■ Blinking: Th e computer is in the Sleep state . ■ Off: The computer is off or in Hibern ation. 2 Batter y light ■ On: A batter y is charging. ■ Blinking: A batter y that is the only av ai lable po wer source ha[...]

External com ponent identif icati on 2–3 Buttons and speak ers Item Component Description 1 Speakers (2) Produce sound. 2 Po w e r b u t t o n * ■ When the computer is off, pres s the b utton to turn on the computer . ■ When the computer is on, press the button briefly to initiate Sleep . ■ When the computer is in the Sleep state, press the[...]

External com ponent identif icati on 2–4 Keys Item Component Description 1 esc k ey Displa ys system information ab out your computer when pressed in combination with the fn key . 2 fn k ey Ex ecutes frequently used system functions w hen pressed in combination with a function ke y or the esc key . 3 Windows logo ke y Displa ys the Wi ndows Star [...]

External com ponent identif icati on 2–5 To u c h Pa d Item Compon ent Function 1 T ouchPad light ■ White: T ouchP a d is enabled. ■ Amber : T ouchPad is disab le d. 2 T ouchPad* Mov es th e pointer and selects or activates items on the screen. 3 Left T ouchP ad button* Functions like the left b utto n on an e xte rnal mouse. 4 T ouchPad on/o[...]

External com ponent identif icati on 2–6 Fr ont components Rear components Item Component Des cription 1 P ower light ■ On: The computer is on. ■ Blinking: Th e computer is in the Sleep state . ■ Off: The computer is off or in Hibern ation. 2 Batter y light ■ On: A batter y is charging. ■ Blinking: A batter y that is the only av ai labl[...]

External com ponent identif icati on 2–7 Left-side compon ents Right-side components Item Component Function 1 P ower connector Connects an AC adapter . 2 A C ada pter light ■ On: The computer i s connected to external power . ■ Off: The computer i s not connected to external p ow e r . 3 Exter nal monitor por t Connects an external VGA monit[...]

External com ponent identif icati on 2–8 Bottom components Item Component Function 1 Batter y ba y Holds the batter y . 2 Batter y release latch Releases the batter y from the batter y ba y . 3 WLAN module compar tment Holds the WLAN module. Ä T o prev ent an unresponsive system, replace the wireless module with only a wireless module author ize[...]

Illustr ated parts catalog 3–1 3 Illustrated parts catalog Serial number location The service tag, af fixed to the bottom of the comput er , provides information that may be needed when troubleshooting system problems. The servic e tag provides the follo wing information: When ordering parts or requ esting information, pro vide the computer seria[...]

Illustr ated parts catalog 3–2 Computer major components[...]

Illustr ated parts catalog 3–3 Item Description Spare P ar t Number (1) 16-inch WXGA BrightView displa y asse mbl y 16-inch WXGA Br ightView displa y assembly f o r HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceiv ers and cables, microphone and cable, and logo) 496762-001 16-inch WXGA BrightVi ew displa y assembl[...]

Illustr ated parts catalog 3–4 F or use in P or tugal 496771-131 F or use in Russia 496771-251 F or use in Saudi Arabia 496771-171 F or use in South K orea 496771-AD1 F or use in Spain 496771-071 F or use in Switzerland 496771-111 F or use in Thailand 496771-281 F or use in T ur ke y 496771-141 F or use in T aiwan 496771-AB1 F or use in the Unite[...]

Illustr ated parts catalog 3–5 UMA system board, NVIDIA (includes bu ilt-in modem, Digital Media Slot, HDMI por t, and replacement ther mal material) 498460-001 UMA system board, NVIDIA (for Presario CQ 60 use only; includes b u ilt-in modem, Digital Media Slot, and replacement ther mal mater ial) 498462-001 UMA system board, NVIDIA (for Presario[...]

Illustr ated parts catalog 3–6 (15) P ower connector cable 496835-0001 (16) Optical extension board 506951-001 (17) Bluetooth® module (does not include Bluetooth cable) 483113-001 Bluetooth cable (not illustrated) 496836-001 (18) Base enclosure (includes rubber feet) F or use only with computer models equipped with a built-in modem, Digital Medi[...]

Illustr ated parts catalog 3–7 (23) WLAN module Atheros AR9280 802.11a/g/n WLAN modules : ■ F or use in Canada, the Cayman Islands, Guam, Puer to Rico, the U .S. Virgin Islands, and the United States 482260-001 ■ F or use in Afghanistan, Albania, Alger ia, Andorra, Angola, Antigua and Barbuda, Argentina, Ar menia, Aruba , A u stralia, A ustri[...]

Illustr ated parts catalog 3–8 Broadcom BCM4312 802.11b/g WLAN modules: ■ F or use in Canada, the Cayman Islands, Guam, Puer to Rico, the U .S. Virgin Islands, and the United States 459263-001 ■ F or use in Afghanistan, Albania, Alger ia, Andorra, Angola, Antigua and Barbuda, Argentina, Ar menia, Aruba , A u stralia, A ustri a, Azerbaijan, th[...]

Illustr ated parts catalog 3–9 Displa y assembly components Item Description Spare P ar t Number (1) Displa y bezel F or use only with 16-inch HP G60 display bezels (includes microphone) 497097-001 F or use only with 16-inch HP G60 display bez els (includes microphone and webcam) 497098-001 F or use only with 16-inch silver HP G60 displa y be zel[...]

Illustr ated parts catalog 3–1 0 (6) WXGA BrightView displ ay panel (include display panel and backlight cab les) F or use only with 16-inch display 496769-001 F or use only with 15.6-inch display 496770-001 Displa y panel cable kit with webcam cab le (not illustrated) 496841-001 (7) Wireless An tenna Kit (includ es wireless antenna transceivers [...]

Illustr ated parts catalog 3–1 1 Pl a s t i c s K i t Item Description Spare par t number Plastics Kit: 486621-001 1 WLAN module compar tmen t cov er (includes 1 captive screw , secured by a C-clip) 2 Memor y module compartment cover (include s 2 captive screws , secured by C-clips) 3 Hard drive cov er (includes 2 captive screws , secured b y C-c[...]

Illustr ated parts catalog 3–1 2 Mas s s to ra ge d e v ice s Item Description Spare par t number 1 Hard drive (includes connector and brack et) 320-GB, 5400-rpm 504072-001 250-GB, 5400-rpm 498478-001 200-GB, 5400-rpm 505971-001 160-GB, 5400-rpm 498477-001 120-GB, 5400-rpm 498476-001 Hard Drive Har dware Kit (in cludes connector , brack et, and s[...]

Illustr ated parts catalog 3–1 3 Mis ce lla neo us p arts Description Spare part number AC a d a p t e rs : 65-W A C adapter 463958-001 Po w e r c o r d s : F or use in Argentina 490371-D01 F or use in Austr alia 49037 1-011 F or use in Brazil 490371-021 F or use in Denmar k 490371-081 F or use in Europe 490371-021 F or use in India 490371-D61 F [...]

Illustr ated parts catalog 3–1 4 Sequential part number listing Spare par t number Description 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Ca yma n Islands, Guam, Puer to Rico, the U .S. Virgin Islands, and the United States 459263-002 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Alger ia, A[...]

Illustr ated parts catalog 3–1 5 482260-002 Atheros AR9280 802.11a /b/g/n WLAN module f o r use in Afghanistan, Albania, Alger ia, Andorra, Angola, Antigua and Barbuda, Argentina, Ar menia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belar us, Belgium, Beliz e, Beni n, Bermuda, Bh utan, Bolivia, Bosnia and H[...]

Illustr ated parts catalog 3–1 6 490112-001 Intel Core2 Duo P8600 2.4-GHz processor (3-MB L2 cache, 1066-MHz FSB) 490113-001 Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB) 490115-001 Intel P entium Dual-Core T3200 2.0-GH z processor (1-MB L2 cache, 667-MHz FSB) 490116-001 Intel Celeron-M 575 2.0-GHz proce ssor (1-MB L2 cac[...]

Illustr ated parts catalog 3–1 7 496770-001 15.6-inch WXGA Br ightView displa y panel 496771-001 K eyboard for use in the United States (includes keyboard cable) 496771-031 K eyboard for use in the United Kingdom (includes keyboard cab le) 496771-041 K eyboard for use in Ger many (includes keyboard cable) 496771-051 K eyboard for use in F rance ([...]

Illustr ated parts catalog 3–1 8 496844-001 15.6-inch display brac ket 497093-001 Display co ver f or use with Pre sario CQ60 computer models 497094-001 Displa y cov er for use with HP G60 computer models 497095-001 16-inch display bezel f or use with Pres ario CQ60 computer mo dels (includes microphone ) 497096-001 16-inch display bezel f or use[...]

Illustr ated parts catalog 3–1 9 501521-001 Intel Core2 Duo T5800 2.0-GHz processor (2-MB L2 cache, 800-MHz FSB) 501522-001 Intel Core2 Duo T5900 2.2-GHz processor (2-MB L2 cache, 800-MHz FSB) 501523-001 Intel P entium Dual-Core T3400 2.16-GHz processor (1-MB L2 cache, 667-MHz FSB) 501524-001 Intel Celeron-T T1600 1.66-GHz pr ocessor (1-MB L2 cac[...]

Illustr ated parts catalog 3–20[...]

Remo val and replacement procedures 4–1 4 Remo v al and replacement pr ocedures Preliminary replacemen t r equir ements To o l s r e q u i r e d Y ou will need the follo wing tools to comple te the remov al and replacement procedures: ■ Flat-bladed scre wdri ver ■ Magnetic scre wdriver ■ Phillips P0 and P1 scre wdrive rs Ser vice consider a[...]

Remo val and replacement procedures 4–2 Dri ve handling Ä CAUT I ON: Dri ves are f ragile co mpone nts that mu st be handled w ith care . T o pre ven t damage to the computer , damage to a dri ve , or loss of inf ormati on, observ e these precau tions: ■ Bef or e r emoving or inserting a har d dri ve , shut dow n the computer . If y ou are uns[...]

Remo val and replacement procedures 4–3 The follo wing table shows ho w humidity affects the electr ostatic voltage le vels generated by dif ferent activities. Ä CAUT I ON: A produc t can be degraded b y as little as 7 00 V . P ac k aging and transporting guidelines Follo w these grounding guidelines when packaging and transporting equipment: ?[...]

Remo val and replacement procedures 4–4 Equipment guidel ines Grounding equipment must in clude either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap conn ected to a grounde d system. Wrist straps are fle xible straps with a minimum of one mego hm ±10% resistance in the groun d cords. T o pro vide pr[...]

Remo val and replacement procedures 4–5 7. Replace the R TC ba ttery and reassemble the computer . 8. Connect A C power to the computer . Do no t reinsert an y batteries at this time. 9. T urn on the computer . All passw ords and a ll CMOS settings ha ve been cleared. Component replacement pr ocedures This chapter provides remov al and replacemen[...]

Remo val and replacement procedures 4–6 Computer feet The computer feet are adhesiv e-backed ru bber pads. The feet attach to the base enclosure in the locations illustrated below . Description Serial Number Rubber F eet Kit (inclu des 6 rubber feet) 486623-001[...]

Remo val and replacement procedures 4–7 Battery Before disassembling the computer , follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices connected to the computer . 3. Discon[...]

Remo val and replacement procedures 4–8 Opti cal d ri ve ✎ The optical dri ve spare part kit includes an optical dri ve bezel and optical dri ve bracket. Before removing the optical dri ve, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it d[...]

Remo val and replacement procedures 4–9 Remov e the optical driv e: 1. Position the computer with the left side to ward you. 2. Remov e the Phillips PM2.5×9.0 screw 1 that secures the optical driv e to the computer . 3. Insert a thin tool, such as a paper clip 2 , into the release access. (The disc tray is partially ejected from the optical dri [...]

Remo val and replacement procedures 4–1 0 Hard dri ve ✎ The hard dri ve spare part kit includes a hard dri ve brack et and hard dri ve connector . The hard driv e bracket and hard driv e connector, as well as the hard dri ve bracket scre ws, are also av ailable in the H ard Dri ve Hardware Kit. Before removing the hard dri ve, follo w these ste[...]

Remo val and replacement procedures 4–1 1 3. Remov e the three Ph illips PM2.5×5.0 screws 1 that secure the hard dri ve to the computer . 4. Grasp the Mylar tab 2 on the hard dri ve, and then slide the hard dri ve 3 to the right to disconnect it from the system board. 5. Remov e the hard driv e 4 from the hard dri ve bay . 6. If it is necessary [...]

Remo val and replacement procedures 4–1 2 RT C ba t te r y ✎ Removing the R TC battery an d leaving it uninstall ed for 5 or more minutes causes all passw ords and CMOS settings to be cleared. Before removing the R TC battery , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, tur[...]

Remo val and replacement procedures 4–1 3 M emory module Before removing the memory module, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices connected to the computer . 3.[...]

Remo val and replacement procedures 4–1 4 3. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises aw ay from the computer .) 4. Remov e the memory module 2 by pulling the module a way from the slot at an angle. ✎ Memory modules are designed with a notch [...]

Remo val and replacement procedures 4–1 5 WLAN module Before removing the WLAN module, foll o w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices connected to the computer . 3. Di[...]

Remo val and replacement procedures 4–1 6 2. Disconnect the two antenna cables 1 from the wireless module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN mod ule “Aux” terminal. 3. Remov e the two Phillips PM2.0×4.0 screws 2 that secure the WLAN modu[...]

Remo val and replacement procedures 4–1 7 Keyb o a rd Description Spare par t number F or use in the Czech Republic 496771-221 F or use in C anada 496771-121 (Silver) F or use in Canada 502958-121 F or use in France 496771-051 F or use in Ger many 496771-041 F or use in Greece 496771-151 F or inter nationa l use 496771-B31 F or use in Israel 4967[...]

Remo val and replacement procedures 4–1 8 Before removing the k eyboard, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern al de vices connected to the computer . 3. Disconnect the po [...]

Remo val and replacement procedures 4–1 9 3. T urn the computer display-side up , with the front to ward you. 4. Open the computer as far as possible. 5. Release the tabs 1 along the right and left edge s of the keyboard. 6. Lift the rear edge of the keyboard 2 , and then slide it back un til it rests on the display . 7. Release the zero insertio[...]

Remo val and replacement procedures 4–20 Keyb o a rd c o ve r Before removing the k eyboard cov er , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern al de vices connected to the comp[...]

Remo val and replacement procedures 4–2 1 2. T urn the computer display-side up , with the front to ward you. 3. Open the computer as far as possible. 4. Release the ZIF connector 1 to which the po wer button board cable is attached, and disconnect the power button board cable 2 from the system board. 5. Slide the ke yboard cover to ward th e dis[...]

Remo val and replacement procedures 4–2 2 P ow er but ton boar d Before removing the displ ay assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern al de vices connected to the [...]

Remo val and replacement procedures 4–2 3 Displa y assembly Description Spare par t number 16-inch WXGA BrightView display assemb ly for HP G60 computer models (includes microphone and cable and logo) 496761-001 16-inch WXGA BrightView display assemb ly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and [...]

Remo val and replacement procedures 4–2 4 Before removing the displ ay assembly , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern al de vices connected to the computer . 3. Disconnec[...]

Remo val and replacement procedures 4–2 5 Ä CAUT I ON: Support the display as sembly w hen r emov ing the follo wing sc re ws . Failur e to support the display assembl y can re sult in damage to the display as sembly and other computer com ponents. 5. Remov e the four Ph illips PM2.5x9.0 screws 1 securing the d isplay hinges to the comput er . 6[...]

Remo val and replacement procedures 4–2 6 8. Flex the inside edges of the bezel at the top 1 , the left and right sides 2 , and the bottom 3 until the bezel disengages from the display enclosure. 9. Remov e the display bezel 4 . The follo wing display bezels are av ailable: ❏ For use only with 16-inch HP G60 computer models equipped with a webc[...]

Remo val and replacement procedures 4–2 7 10. If it is necessary to replace the web cam module, release the webcam module 1 as far from the display enclosure as the webcam module ca ble allows. 11. Disconnect the webcam module cable 2 from the webcam module, and re mov e the webcam module. The webcam module is av a ilable using spare part numb er[...]

Remo val and replacement procedures 4–2 8 16. If it is necessary to replace the display pa nel, remov e the two Ph illips PM2.0x7.0 scre ws 1 that secure the display panel to the display enclosure. 17. Remove the display panel 2 from the display enclosure. The follo wing display panels are av ailable: ❏ For use only with 16-inch WXGA BrightV ie[...]

Remo val and replacement procedures 4–2 9 20. If it is necessary to replace the displa y panel cable, which is attached to th e back of the display panel with clear ad he sive t ap e, rem ove t he ta pe 1 to release the cable from its co nnector . The display panel cable includes the camera module cable. The display panel cable with we bcam cable[...]

Remo val and replacement procedures 4–30 To p c o v e r Before removing the top co ver , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern al de vices connected to the computer . 3. Di[...]

Remo val and replacement procedures 4–3 1 4. T urn the computer right-side up , with the front facing you. 5. Release the ZIF connector to which the T ouc hPad cable is attached, and disconnect the T ouchPad cable from the system b oard. 6. Remov e the follo wing screws: a. Four Phillips PM2.0x6.0 scre ws 1 b . One Phillips PM2.0x4.0 scre w 2 7. [...]

Remo val and replacement procedures 4–3 2 T ouc hP ad on/off button board and boar d bracket Before removing the T ouchPad on/o f f bu tton board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconne[...]

Remo val and replacement procedures 4–3 3 6. Remov e the four Ph illips PM2.0x4.0 screws 1 that secure the T ouchP ad boar d to the base enclosure. Then remov e the T ouchPad board and bracket 2 . 7. Remov e the two Phillips PM2.0x4.0 screws 1 that secure the switch actuator to th e T ouchP ad board bracket, and then remov e the actuator 2 . ✎ [...]

Remo val and replacement procedures 4–34 Audio boar d Before removing the audio board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices connected to the computer . 3. Dis[...]

Remo val and replacement procedures 4–3 5 Bluetooth module Before removin g the Bluetooth module, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices connected to the comput[...]

Remo val and replacement procedures 4–3 6 Speak ers Before removing the speak ers, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices connected to the computer . 3. Disconne[...]

Remo val and replacement procedures 4–3 7 USB boar d Before removing the USB bo ard, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices connected to the computer . 3. Discon[...]

Remo val and replacement procedures 4–38 Sys t e m b o a r d ✎ The system board spare part kit incl udes UMA or discrete graphics su bsystem memory , built-in modem, and replacement thermal material. Before removing the system board, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnati[...]

Remo val and replacement procedures 4–3 9 When replacing the syst em board, be sure that the fo llo w ing components are remov ed from the defective system board and installed on th e replacement system board: ■ R TC ba ttery (see “R TC battery” on page 4-12 ) ■ Memory module (see “Memory module” on page 4-13 ) ■ WLAN module (see ?[...]

Remo val and replacement procedures 4–40 7. Release the power cable from the base enclosure 1 . 8. Use the optical dri ve connector 2 to lift the right edge of the system board 3 until it rests at an angle. 9. Remov e the system board 4 from the base enclosure b y sliding is up and to the right at an angle. 10. Remov e the optical extensio n boar[...]

Remo val and replacement procedures 4–4 1 Fa n/heat sink assembly Before removing the f a n, follo w these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all extern al de vices connected to the computer . [...]

Remo val and replacement procedures 4–4 2 ✎ Due to the adhesi ve quality of the thermal material loca ted between the fan/heat sink assembly and system board components, you may ne ed to mov e th e fan/heat sink assembly from side to side to detach the assembly . 3. T urn the system board upside d o wn with the fan assembly to ward you. Å WA R[...]

Remo val and replacement procedures 4–4 3 ✎ The thermal material must be thoroughly cleaned from th e surfaces of the fan/heat sink and the system board components each time the fan/heat sink is remov e d. Thermal grease is located on the section of the fan/heat sink 1 that services the processor 2 . Thermal pads are located on the section of t[...]

Remo val and replacement procedures 4–44 Process o r ✎ The processor spare part kit includ es replacement thermal material. Before removing the processor , follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2[...]

Remo val and replacement procedures 4–4 5 g. Display assembly (see “Display assembly ” on page 4-23 ) h. T op cover (see “T op cover” on page 4 -30 ) i. Bluetooth module (see “Bluetooth module” on page 4-35 ) j. System board (see “System board” on page 4- 38 ) k. Fan/heat sink assembly (see “Fan/h eat sink assembly” on page 4-[...]

Remo val and replacement procedures 4–46 P ow er conn ector cable Before removing the po wer connector cable, follow these steps: 1. Shut do wn the computer . If you are unsure whether the computer is off or in Hibe rnation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all ex ternal de vices connected to[...]

Setup Utility 5–1 5 Setup Utility The Setup Utility is a R OM-based information and customiza tion utility that can be used e ven when your W indow s operating system is not working. The utility reports information about the computer and provides settings for startup, security , and other preferences. Starting th e Setup Utility T o start the Set[...]

Setup Utility 5–2 Nav igating and selec ting in the Setup Utilit y Because the Setup Utility is not W indow s based, it does not support the T o uchPad. Na vigation and selection are by keys tr oke . ■ T o choose a menu or a menu item, use the arrow k eys. ■ T o choose an item in a list or to toggle a field, for exam ple an Enable/Disable fie[...]

Setup Utility 5–3 Exiting the Setup Utility Y ou can exit the Setup Utility with or without saving changes. ■ T o exit the Setup Util ity and sav e yo ur changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display . Then use the arrow k eys to select Exit > Exit Savin g Changes , and [...]

Setup Utility 5–4 S ystem Conf iguration menu Diagnostics m enu Select T o do this Language Suppor t Change the Setup Util ity language. Button Sound (select models only) Enable/disab le the capacitiv e button tapping sound. Vir tualization T echnology Enable/disab le the processor Vir tua lization T echnolo g y . Processor C4 State (select model[...]

Spe cificat ion s 6–1 6 Specifications Computer specifications Metri c U.S. Dimensio ns Width 37.8 cm 14.9 in Depth 25.2 cm 9.9 in Height (front to rear) 35.1 cm 13.8 in We ig h t Equipped with 6-cell batter y and opti cal drive 2.75 kg 7.56 Ibs Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W Operating current [...]

Spe cificat ion s 6–2 1 6 and 1 5 .6 -inc h WX G A displa y spec ifications Hard dr ive specifications Metric U .S. Dimensions Height 25.2 cm 9.9 in Width 37.8 cm 14.9 in Diagonal 35.1 cm 13.8 in Number of color s Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Pixel resolution Pitch .259x.259 mm F or mat 1440x900 Configuratio[...]

Spe cificat ion s 6–3 D VD±R W and CD-RW SuperMulti Double -La yer Combo Driv e specifications Applicabl e disc Read: Write: CD-D A, CD+(E)G, CD-MIDI, CD-TEXT , CD-ROM, CD-ROM XA, MIXED MODE CD , CD-I, CD-I Bridge (Photo-CD , Video CD), Multisession CD (Photo-CD , CD-EXTRA, P or tf olio , CD-R, CD-R W), CD-R, CD-RW , D VD -ROM (D VD-5, D VD-9, D[...]

Spe cificat ion s 6–4 D VD±R W and CD-RW SuperMulti Double -La yer Combo Dr ive wit h Ligh tSc ri be sp ec ifi ca ti ons Blu-ra y ROM D VD±RW SuperMulti DL Dri ve specifications Applicabl e disc Read: Write: CD-ROM, CD-R, CD-R W , High Speed CD-RW , Ultra & Ultra+ Speed CD-RW , D VD , D VD±R/RW , D VD±R, D VD-system memor y D VD-system me[...]

Spe cificat ion s 6–5 S ystem DMA specif ications S ystem inter rupt specifications Hard ware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memor y access controller DMA5* A vailable f or PC Card DMA6 Not assigned DMA7 Not assigned *PC Card contro ller can use DMA 1, 2 , or 5. Ha[...]

Spe cificat ion s 6–6 S ystem I/O addr ess spec ifications I/O address (he x) System function (shi pping configuratio n) 000 - 00F DMA controller no . 1 010 - 01F Unused 020 - 021 Interrupt controller n o . 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configu ration f or C PU 040 - 05F Counter/[...]

Spe cificat ion s 6–7 S ystem memory map spec ifications 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reser ved serial por t 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondar y diskette dr iv e controll er 378 - 37F P arallel por t (LPT1/def ault) 380 - 387 Unused 388 - [...]

Spe cificat ion s 6–8[...]

Scre w li stin g 7–1 7 Sc r ew listing This section provides specif ication and reference information for the scre ws us ed in the computer . All scre ws listed in this section are a vailable in the Sc re w Kit, spare part number 486622 -001. Phillips P M2.5×6 .0 scre w Where used: 4 scre ws that secure the display to the computer . Where used: [...]

Scre w li stin g 7–2 Where used : 1 scre w that secures the left speaker to the base enclosure. . Where used : 4 scre ws that secure the system board to the base enclosure. Where used : 2 scre ws that secure the optical dri v e connector board to the base enclosure.[...]

Scre w li stin g 7–3 Phillips P M2.5x5 . 0 screw Where used : 3 scre ws that secure ha rd dri ve to the co mputer . Where used : 3 scre ws that secure th e ke yboard to the computer . Color Quantity Length Thread Head diameter Black 6 5.0 mm 2.5 mm 5.0 mm[...]

Scre w li stin g 7–4 Ph i ll ip s P M2.5 x 6.0 c ap tive sc rew Where used : 1 T wo scre w s that secure the hard dri ve co ver to the computer (scre ws are secured by C-clips) 2 T wo scre w s that secure the memory module cov e r to the computer (screws are secured b y C- clips) 3 One scre w that secures the WLAN cover to th e computer (scre w i[...]

Scre w li stin g 7–5 Phillips P M3. 0x4.0 scre w Where used : 4 scre ws that secure the hard driv e bracket to the hard drive. Color Quantity Length Thread Head diameter Black 4 4.0 mm 3.0 mm 5.0 mm[...]

Scre w li stin g 7–6 Phillips P M2. 0x4.0 scre w Where used : 2 scre ws that secure the WLAN module to the computer Where used : 2 scre ws that secure the optical driv e bracket to the optical dri ve Color Quantity Length Thread Head diameter Black 23 4.0 mm 2.0 mm 4.0 mm[...]

Scre w li stin g 7–7 Where used : 2 scre ws that secure the power b utton board to the computer Where used : 1 scre w that secures the top cover to the computer Where used : 2 scre ws that secure the top cover to the computer Where used : 1 scre w that secures the top cover to the computer[...]

Scre w li stin g 7–8 Where used : 2 scre ws that secure the T ouchPad on/of f button board to the computer Where used : 2 scre ws that secure the T ouchP ad b utton board br acket to the T ouchPad b utton board Where used : 4 scre ws that secure the T ouchP ad b utton board br acket to the T ouchPad b utton board[...]

Scre w li stin g 7–9 Where used : 2 scre ws that secure the audio board to the base en closure Where used : 2 scre ws that secure the Blueto oth module to the base enclosure Where used : 1 scre w that secures the right speaker to the base enclosure[...]

Scre w li stin g 7–1 0 Phillips P M2.5x9 . 0 sc re w Where used : 1 scre w that secures the optical dri ve to the computer Where used : 2 scre ws that secure the ke yboard cov er to the computer Color Quantity Length Thread Head diameter Black 11 9.0 mm 2.5 mm 5.0 mm[...]

Scre w li stin g 7–1 1 Where used : 4 scre ws that secure th e display to the computer Where used : 4 scre ws that secure the top cover to the computer[...]

Scre w li stin g 7–1 2 Phillips P M2.5x7 .0 scre w Where used : 2 scre ws that secure the display bezel to the display Color Quantity Length Thread Head diameter Black 2 7.0 mm 2.5 mm 5.0 mm[...]

Scre w li stin g 7–1 3 Phillips P M2. 0x6. 0 scre w Where used : 4 scre ws that secure the top cover to the computer Color Quantity Length Thread Head diameter Black 4 6.0 mm 2.0 mm 4.0 mm[...]

Scre w li stin g 7–1 4 Phillips P M2. 0×3. 0 scre w Where used : 1 scre w that secures the top cover to the computer Color Quantity Length Thread Head diameter Black 1 3.0 mm 2.0 mm 4.0 mm[...]

Scre w li stin g 7–1 5 Phillips P M2. 0x1 0.0 capti ve scre w Where used : 4 scre ws that secure the fan/heat sink to the base enclosure (screws are secured by C-clips) on computer models equipped with graphics subsystems with UMA memory Color Quantity Length Thread Head diameter Silver 4 10.0 mm 2.0 mm 5.0 mm[...]

Scre w li stin g 7–1 6 Phillips P M2.5x1 1 .0 capti ve sc re w Where used : 4 scre ws that secure the fan/heat sink to the base enclosure (screws are secured by C-clips) on computer models equipped with graphi cs subsystems with discrete memory Color Quantity Length Thread Head diameter Silver 4 11.0 mm 2.5 mm 5.0 mm[...]

Back up and reco very 8–1 8 Back up and r eco v er y Recov ery after a system failure is as complete as yo ur most current backup. HP recommends that you create recov ery discs immediately after software setup. As you add ne w so ftware and data f iles, yo u should continue to back up your system on a re gular basis to maintain a reasonably curre[...]

Back up and reco very 8–2 ■ Only one set of reco very discs can be created per computer . ■ Number each disc be fore inserting it into the computer optical dri ve. ■ If necessary , you can exit the program before you ha ve f inished creating the recov ery discs. The ne xt time you open Recov ery Manager, you will be prompted to continue the[...]

Back up and reco very 8–3 When to create restor e points ■ Before you add or extensi vely modify softw are or hardware ■ Periodically , whenev er the sy stem is performing optimally ✎ If you re vert to a restore point and then chan ge your mind, you can re verse the resto ration. Create a s y stem rest ore poi nt 1. Select Start > Contro[...]

Back up and reco very 8–4 Reco vering fr om the reco very discs T o restore the system from the recov ery discs: 1. Back up all personal files. 2. Insert the f irst recov ery disc into th e optical dri ve and restart the computer . 3. Follo w the on-screen instructions. Reco vering fr om the dedicated reco very par tition (select models only) ✎[...]

Connect or pin assi gnments 9–1 9 Connec tor pin assignments Audio-in (mic ro phone) Audio-out (headphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground[...]

Connect or pin assi gnments 9–2 External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 V er tical sync 15 DDC 2B cloc k[...]

Connect or pin assi gnments 9–3 HDM I Pin Signal 1 T ransition minimized differential signal (TDMS) data 2 + 2 T ransiti on minimized diff erential signal (TDMS) da ta 2 shield 3 T ransiti on minimized differential signal (TDMS) data 2- 4 T ransiti on minimized differential signal (TDMS) data 1+ 5 T ransiti on minimized diff erential signal (TDMS[...]

Connect or pin assi gnments 9–4 RJ- 1 1 (modem) RJ- 45 (net w ork) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Pin Signal 1 T ransmit + 2 T ransmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused[...]

Connect or pin assi gnments 9–5 Univ ersal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground[...]

Connect or pin assi gnments 9–6[...]

P owe r c o rd se t re q u ire m en t s 10 – 1 10 P o wer cor d set requir em ents The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 v olts AC or from 220 to 240 volts A C. The 3-conductor po wer cord set included with the computer meets the requirements for use in the country or region where[...]

P owe r c o rd se t re q u ire m en t s 10 – 2 Requir ements for specific countries and regions Country/region Accredited ag ency Applicable note number Au stralia EANSW 1 Au stria O VE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMK O 1 F rance UTE 1 Ger many VDE 1 Italy IMQ 1 Japan METI 3 The Netherlan ds KEMA 1 Norwa y NEMK O 1 The [...]

Rec ycli ng 11 – 1 11 Rec y c li ng Battery When a battery has reached the end of its useful life, do not dispose of the battery in gen eral household waste. Follo w the local laws and re gulations in yo ur area for computer battery disposal. Displa y Å WA R N I N G : The bac klight contains mer cury . Exer cise cauti on when r emov ing and hand[...]

Rec ycli ng 11 – 2 Perform the follo wing steps to di sassemble the display ass embly: 1. R em ove a ll s cr ew co ver s 1 and scre ws 2 that secure the display be zel to the display assembly . 2. Lift up and out on the left and righ t inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the di[...]

Rec ycli ng 11 – 3 4. Disconnect all display panel cables 1 from the display in verter and remo ve the in verter 2 . 5. Remov e all screws 1 that secure the display panel assembly to the display enclosure. 6. Remov e the display panel assembly 2 from the display enclosure. 7. T urn the display panel assembly upside do wn. 8. Remov e all screws th[...]

Rec ycli ng 11 – 4 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the disp lay panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remov e the screws 1 that secure the backlight cov er to the display panel. 12. Lift the top edge of the backlight co ver 2 and swing it outward. 1[...]

Rec ycli ng 11 – 5 16. T urn the display pane l upside do wn. 17. Remov e the backlight frame from the display panel. Å WA R N I N G : The bac klight contains mer cury . Exer cise cauti on when r emov ing and handling the backligh t to avo id damaging this component and cau sing exposur e to the mer cu ry . 18. Remov e the backlight from the bac[...]

Rec ycli ng 11 – 6 19. Disconnect the display cable 1 from the LCD panel. 20. Remov e the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remov e the LCD panel. 24. Recycle the LCD panel and backl[...]

Index Inde x–1 Inde x A AC adapter light 2–7 AC adapters product description 1–5 spare part numbers 3–13 antenna components 2–1 disconnecting 4–16 location 4–16 spare part number 2–1 , 3–3 , 3–16 , 3–19 audio, product description 1–4 audio-in jack location 2–6 pin assignments 9–1 audio-out jack location 2–6 pin assignm[...]

Index Index –2 display component recy cling 11–1 display hinges removal 4–25 , 4–27 spare part number 3–9 , 3–15 , 4–27 display inverter, spare part nu mber 3–9 , 3–15 Display Rubber Kit, spare part numbe r 3–10 , 3–15 , 4–25 display specifications 6–2 drive light 2–2 , 2–6 DVD±RW and CD-RW SuperMulti Double-Layer Com[...]

Index Inde x–3 L LAN Power Saving 5–4 language, changing in Setup Utility 5–1 left-side components 2–7 lights AC adapter 2–7 battery 2–2 caps lock 2–2 drive 2–2 num lock 2–2 optical drive 2–7 power 2–2 TouchPad 2–2 , 2–5 wireless 2–2 M Main menu 5–3 mass storage devices, spare part number 3–12 media cards, supported [...]

Index Index –4 operating system 1–6 optical drives 1–4 panel 1–3 ports 1–5 power requirements 1–5 processors 1–1 product name 1–1 security 1–5 serviceability 1–6 TouchPad 2–5 video 2–7 webcam 1–4 wireless 1–4 product name 1–1 , 3–1 R rear components 2–6 recovery methods f11 recovery 8–4 recovery discs 8–4 Recov[...]

Index Inde x–5 U unknown passw ord 4–4 USB port location 2–7 pin assignments 9–5 user replaceable parts 1–6 V vents 2–6 , 2–8 video, product description 2–1 volume keys 2–4 W warranty period 3–1 webcam location 2–1 product description 1–4 removal 4–27 spare part number 3–9 webcam light 2–1 Windows application keys 2–[...]