HP Deskjet 960cxi manual

quic k h elp hp deskjet 9xx series table of contents learn to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 introducing the hp deskjet series printer . . . . . . . . . . . . . . . . . . . . . 2 terms and conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 notices and acknowledgments . . . . . [...]

product maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 49 print cartridge status light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 replacing print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 automatically cleaning print cartridges . . . . . . . . . . . . . . . . . . . . . 56 manually[...]

1 le ar n to pr int • introducing the hp deskjet series printer • terms and con ventions • notices and acknowledgments • learning about printer featur es • using paper tra y s • printing w ith th e hp deskjet printer[...]

2 intr oducing th e hp deskjet series pr inter Congratulations! You have purchased an HP Deskjet printer which is equipped with several new features: • Expanded pr in t capa bility allo w s y ou to pr int inf or mati on f r om dev ice s other than y our desktop com puter u sing the infr ar ed printing f eatur e . T his f eatur e may no t be a v a[...]

3 terms and con v entions The following terms and word conventions are used in Q ui c k Help . terms The HP Deskjet 990cxi/cse, HP Deskjet 980cxi, HP Deskjet 960cxi/960cse series printers are referred to as HP Deskjet 9xx or HP Deskjet . s ymbols The > symbol guides you through a series of software steps. For example: Click Mac intosh HD > Ut[...]

4 notices and ac kno wledgments hew let t-pack ar d compan y notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Pa[...]

5 learning about printer f e atur es buttons and lights The HP Deskjet printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of the printer. 1. cancel button 2. print cartridge light and status s ymbol 3. R esume light and button 4. P ow er light and button cance[...]

6 resume button and light The light above the Resume button flashes when an action is required such as loading paper or clearing a paper jam. When the problem is fixed, press the Resume button to continue printing. po wer button and light The Power button turns the printer on and off. It takes approximately five seconds for the printer to turn on a[...]

7 infr ar ed lens The HP Deskjet printer has a special Infrared (Ir) lens. The Infrared lens allows printing from an infrared sending device such as a Palm Pilot, or PowerBook computer. The inf r ared pr inting f eatur e may no t be av ailable in all pr inter models . See also: infrared printing feature automatic two -sided printing module The Auto[...]

8 manual t w o -sid ed printing Manual Two-Sided Printing is a feature that enables the printer to print both sides of a page when the Rear Access Door is attached. See also: manual two-sided printing automatic paper -type sensor The Automatic Paper-Type Sensor automatically determines the correct paper type for most paper or media placed in the pr[...]

9 using paper tr a y s in tra y The In tray holds paper or other media to be printed. 1. in tra y pull ed out 2. paper length guide 3. paper width guide 1. out tra y 2. in tra y pushed in[...]

10 out tra y Change the position of the Out tray for different printing needs. 1. single envelope slot 2 . out tr a y dow n 3. out tr ay e xtension 1. out tra y up Out tra y do wn . Leave the tray in the down position for most types of printing and single envelope printing. Out tra y e xtension. Pull the tray extension out when printing a large num[...]

11 pr inting w ith t he hp deskjet printer The printer is controlled by software installed on your computer. The printer software, also called the printer driver, provides dialog boxes which communicate your print requests to the printer. Select the printer you are using as the default printer before printing. selec ting th e default pr inter using[...]

12 selec ting the d ef ault printer using other options Other options allow you to select a default printer without using the Chooser. Try one of these options: • C li c k the pr inter ico n on the menu bar , then selec t hp deskjet 9xx . • C li c k the contr ol str ip i con on the edge of the de sktop to e xpand the contr ol str ip . Cli ck th[...]

13 selec ting print settings The following instructions provide the most common method of selecting page layout and print options. The software program you are using may vary from the method provided. contr olling page lay out 1. Open the f ile yo u w ant to pr int . 2. Click Fil e > P ag e Setup to displa y the hp deskje t 9xx P age Setup sc r [...]

14 4. Sele ct P aper T ype/Quality to c hoose pr int quality options , paper t y pe , ink density , and dr y ing time. 5. Sele ct Lay o ut to c hoo se m ultiple pages per sheet and tw o -sided pr inting . 6. Sele ct Color to c hoo se opti ons for co lor , gr ay scale , and black and w hite image and te xt r eso luti on. • ColorSmart I II allo ws [...]

15 • Marking a print r equest urgent - Cli ck the j ob title or i con , then c lick the small cloc k . - Cli ck Urgent in the dialog bo x that appears . This ac ti on mo ve s the pr int r eques t to the top o f the list . • Sorting/changing th e order o f print r equest - Selec t the column heading f or the column y ou want t o so rt or c hange[...]

16 using the but tons in the print dialog bo x The buttons at the bottom of the Print dialog box include: Default: returns the print settings to the system default. Edit Settings...: allows you to edit saved print settings. Sav e Curr ent Set tings...: allows you to assign a name to the settings and save them under that name. Pre vie w: allows you [...]

17 pr inting on paper and oth er media •e n v e l o p e s • transpar encies • labels • business car ds, inde x car ds, and other small media • photogr aphs • greeting car ds • posters • banners • iron-on transf ers • manual two -sided printing[...]

18 en velopes Print a single envelope using the envelope slot, or print a stack of envelopes using the In tray. printing a single en v elope prepar ing to pr int 1. P lace the env elope—w ith the flap side o n the left and f ac ing up—into the single en velope slo t . 2. P ush the en ve lope f orw ar d until it stops . printing en velopes If yo[...]

19 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: plain paper • Print Quality: Normal 7. Sele ct Lay o ut , then c ho[...]

20 printing stacks of en v elopes prepar ing to pr int 1. P ull out the In tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. P lace no mor e than 15 env elopes—w ith the flap si de on the left and fac ing up—in the tr a y . 4. P ush the en v elopes f orwar d until the y stop . 5. Slide the pa per gui des sn [...]

21 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: plain paper • Print Quality: Normal 7. Sele ct Lay o ut , then c ho[...]

22 tr ansparencies prepar ing to print 1. P ull out the In tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. F an the edges of the tr anspar ency sheets to s epar ate them , then ali gn the edges . 4. P lace no mor e than 30 tr anspar enc y sheets in the tr ay w ith the r ough side do w n and the adhesi v e str [...]

23 4. Click OK . 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: hp premium inkjet tr ansparency film • Print Quality:[...]

24 labels prepar ing to print 1. P ull out the In tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. F an the edges of the label sheets t o separ ate them , then align the label edges . 4. L oad no mor e than 20 label sheets—la bel si de do wn—in the tr a y . 5. Slide the pa per gui des sn ugl y against the s[...]

25 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: plain paper • Print Quality: Normal 7. Sele ct Lay o ut , then c ho[...]

26 business cards, inde x car ds, and oth er small media prepar ing to print 1. P ull out the In tr ay , then r aise the Out tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. Ali gn the medi a edges . 4. P lace no mor e than 4 5 car ds or other small media in the tr ay . 5. P ush the car ds or media f or w ard u[...]

27 3. Selec t the f ollo w ing options: • P ag e Si ze: Appr opr iate car d si z e • Scaling (%) : Appr opr iat e per centage (100 is the de f ault) • Orientation: P or tr ait 4. Click OK . 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ie[...]

28 photogr aphs prepar ing to print 1. P ull out the In tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. F an the edges of the pho to paper t o separ ate them , then align the photo paper edges . 4. P lace no mor e than 20 sheets of photo pa per—pr int side do wn—in the tr ay . 5. Slide the pa per guide s s[...]

29 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: Appr opr iat e phot o paper • Print Quality: Best 7. Sele ct Lay o [...]

30 gr eeting car ds prepar ing to print 1. P ull out the In tr ay , then r aise the Out tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. F an the edges of the gr eeting car ds to s epar ate them . 4. Ali gn the edges o f the car ds, then place no mor e than 5 car d s in the tr ay . 5. P ush the car ds forw ard [...]

31 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: Appr opr iat e gr eeting car d paper • Print Quality: Normal 7. Sel[...]

32 posters prepar ing to print 1. P ull out the In tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. F an the edges of the sheets to s epar ate them , then ali gn the edges . 4. P lace the paper in the tr a y . 5. Slide the pa per gui des sn ugl y against the pa per and sli de in the tr ay . printing po sters 1.[...]

33 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: plain paper • Print Quality: Normal 7. Sele ct Lay o ut , the c hoo se the f ollo wing: • Tiling (in Multiple P ages P er Sheet dr op-do w n list) : Selec t this opti on • Tiling Si ze: 2 x 2 , 3 x 3 , or 4 x 4 • Print Bor d er: Appr opri ate • Print Bot[...]

34 banners prepar ing to print 1. P ull out the In tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. R aise the Out tr ay and slide the pa per gui des snugl y against the paper . L eav e the Out tr ay up . 4. Selec t up t o 20 sheets of banner paper . R emov e and discar d an y perfor ated str ips. 5. P lace the[...]

35 4. Click OK . 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: plain paper • Print Quality: Normal 7. Sele ct Lay o [...]

36 ir on -on tr ansfers prepar ing to print 1. P ull out the In tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. F an the edges of the ir on -on tr ansfer paper to s epar ate them, then ali gn the edges . 4. P lace the ir on-on transf er paper in the tr a y with the pr intable si de dow n. 5. Slide the pape r g[...]

37 4. Click OK . 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: hp premium inkjet paper • Print Quality: Best 7. Sele[...]

38 manual t w o -sid ed pr inting prepar ing to print 1. P ull out the In tr ay . 2. R emo ve all pa per fr om the Out tr a y . 3. P lace paper in the In tr ay . 4. Slide the pa per gui des sn ugl y against the edge s of the paper . 5. P ush in the tr ay . printing manuall y 1. Open the f ile yo u w ant to pr int . 2. Click Fil e > P ag e Setup [...]

39 7. Sele ct Lay o ut , then c hoo se the f ollo w ing: • P ag es P er Sheet : 1 (Normal) • Print Both Sides: Selec t this opti on • Binding: Appr opr iat e book or ta blet sty le i con • Manual: Selec t this opti on 8. Click OK to pr int . F ollo w the instruc tions displa y ed on y our sc r een when pr ompted to r eload the paper . Book [...]

40 printing guidelines • Pr int two -sided doc uments using one o f the follo w ing methods: - Attac h the Rear A cces s Door f or man ual tw o -sided pr inting - Attac h the Auto mati c T w o -Si ded Pr inting Module f or auto matic tw o - sided pr inting . • T he prin ter a uto mati call y pr ints odd-n umber ed pages f irs t . Once the odd-n[...]

41 spec ial featur es • infrar ed printing featur e • automatic two -sided printing module • automatic paper-type sens or[...]

42 infr ar ed printing featur e using infr ared pr inting with a P o w erBook If your PowerBook is equipped with infrared technology that uses the IrDA protocol, you can establish a wireless TCP/IP or AppleTalk connection. Use one of the following methods to locate instructions for using infrared communication with the PowerBook: • S ee the r efe[...]

43 infr ar ed printing w it h a P alm P ilot 1. L ocate the inf r ar ed lens on the P alm P ilot . 2. Ali gn the P alm P ilot’s infr ar ed lens wi th the pr inte r’s inf rar ed lens . T he P alm P ilot should be positi oned no mor e than one mete r (thr ee feet) fr om the prin ter and w ithin a 30 -degr ee total angle fr om the prin ter ’s in[...]

44 infr ar ed printing w it h an hp photo smart digital cam er a 1. L ocate the inf r ar ed lens on the di gital camer a . See the camer a ’s oper ating manual f or the locati on o f the infr ar ed lens. 2. Ali gn the camer a’s inf rar ed lens w ith the print er ’s infr ar ed lens. T he camer a should be positi oned n o mor e than one meter ([...]

45 automatic two -sided printing module prepar ing to print 1. P ull out the In tr ay . 2. Slide o ut both pape r guide s and r emo ve all pape r fr om the tra y . 3. P lace one of the f ollo w ing paper ty pes in the tr ay : • hp plain pa per • hp br ight w hite inkjet pape r • hp pr emium inkjet hea v yw ei ght paper • hp t e xtured gr ee[...]

46 4. Click OK . 5. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 6. Sele ct P aper T ype/Quality , then c hoos e the follo w ing: • P aper T ype: Appr opr i ate ty pe • Print Quality: Normal 7. Sele [...]

47 automatic paper -t ype sensor The Automatic Paper-Type Sensor automatically determines the correct paper type for most paper or media placed in the In tray. This feature, particularly when using HP paper and media, provides the best printing results. using th e automatic paper -type sensor 1. Open the f ile yo u w ant to pr int . 2. Click Fil e [...]

48 turning o ff th e automatic paper -t ype sens or 1. Open the f ile yo u w ant to pr int . 2. Click Fil e > Print . T he hp deskj et 9xx sc reen a ppears dis pla ying the Ge ner al option s c r een. Cli ck the ar r o w s in the Gener a l f ield to se lect the f ollo w ing options . 3. Sele ct P aper T ype/Quality , then c hoos e the follo w in[...]

49 pr oduc t maintenance • print cartridge status light • replacing print cartridges • automaticall y cl eaning print cartridges • manuall y cl eaning pr int cartridges • cl eaning the printer case • re filling pr int cartridges • maintaining print cartridges • print cartridge part numbers • using the hp d eskjet utility[...]

50 pr int car tr idge status light understanding th e pr int cartridge status light The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink, improperly installed, or malfunctioning. This light also flashes if the wrong print cartridge type is used. 1. print cartridge status light If the ink level is low in a[...]

51 c hecking t he print cartridge status Open the printer’s top cover when the Print Cartridge Status light flashes. The yellow arrow on the print cartridge cradle points to one of five Print Cartridge Status icons revealing the exact nature of the problem. 1. tri-color pr int cartridge problem icon 2. black cartridge problem icon 3. tr i-color p[...]

52 3. V er if y that the corr ect pr int cartri dges ar e inst alled if ther e is still a pr oblem. 4. R eplace the cartri dges if the pr oblem per sists. solv ing problems with lo w ink If the arrow points to the color or the black low ink icon, replace the relevant print cartridge. ver ifying that the problem is solv ed If the arrow points to the[...]

53 r eplac ing print cartridges Before buying replacement print cartridges, verify the correct part numbers. When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until it is replaced. The printer requires both print cartridges. To replace a print cartridge: 1. V er if y that the Out tr ay is do w n . 2. Pr [...]

54 6. R emo ve the r eplacement pr int cartri dge fr om its pack aging and car efull y r emov e the pr otecti ve v in yl ta pe . Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. In addition, do not remove the copper strips. They are requ[...]

55 8. Sec ur e the c radle lat c h . Y ou hear a c lic k w hen the latch is f ull y sec ur ed. 9. Clo se the t op co ver . • A calibr ation page pr ints . The pr inter gener ates a calibr ation page t o tes t pr int quality each time a pr int car tr idge is installed . • If y ou ar e in the middle of pr inting and stop t o c hange a pr int cart[...]

56 automaticall y c leaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to be cleaned. Print cartridges are cleaned automatically using the following procedure: 1. Click Mac intosh HD > Utilities > hp deskjet > hp deskjet utility . 2. Sele ct th e Clean panel ,[...]

57 manuall y c l eaning pr int car tridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. Debris can include dust, hair, carpet, or clothing fibers. When it gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pages. Ink streaking is easily corrected by man[...]

58 c leaning the print cartridges and print cartridge cradle 1. Dip the end of a c lean cot ton s w ab in to the distilled w ater and r emo v e any e xcess w ater . 2. Clean the f ace and edges of the f irst pr int car tr idge w ith the sw ab , as sho wn in the f ollo wing illu str atio n . Do Not w ipe the nozzle plate . 1. nozzle plate 2. cl ean [...]

59 5. W ipe the undersi de of the pr int cartr idge c radle w alls using c lean, mois tened cotton s w abs . R epeat this pr ocess un til no ink r esidue a ppears on a c lean s w ab . 1. print cartridge cradle 2. cradle wall 6. R e insert the pr int car tr idges and c los e the print er ’s top co ver . 7. R econnec t the po we r cor d to the back[...]

60 c leaning t he printer case The printer ejects ink onto paper in a fine mist, and small amounts of ink may be deposited on the printer case over time. Follow these guidelines when cleaning the outside of the printer: • U se a s oft damp c loth to r emov e dust , smudge s, s tains , and sp illed ink fr om the prin ter cas e e xter i or . Us e w[...]

61 r ef illing pr int car tr idges Do not refill HP print cartridges. Refilling print cartridges causes the electronic and mechanical components of the print cartridge to exceed their normal life cycle. It also creates many potential problems, such as: • P oor print quality . Non -HP inks can cont ain elements that c log the cartri dge nozzles an[...]

62 maintaining pr int car tr idg es The following tips will help maintain HP print cartridges and ensure consistent print quality: • K eep all pr int car tr i dges in the ir sealed pac k ages until the y ar e nee ded. Print car tridges shou ld be stor e d at room temperature (6 0–7 8 degr ees F o r 15 .6–2 6 .6 degree s C) . • If pr int car[...]

63 pr int car tr idg e par t numbers When replacing print cartridges for your HP Deskjet 9xx series printer, buy print cartridges with the following part numbers: • Black: HP 516 45 Ser ies o r HP No . 4 5 • T ri-Color : HP C6 5 78 Ser ies o r HP No . 7 8[...]

64 using th e hp deskjet utilit y The hp deskjet Utility provides options which affect printing style and output. It contains a number of useful tools to calibrate the printer, clean the print cartridges, print a test page, and find Website support information. accessing the hp deskjet utilit y 1. L ocate the Mac into sh HD i con on the de sktop . [...]

65 sol ve a pr obl em • printer lights ar e flashing • printer is not pr inting • printer is too slo w • pr oblems with print outs • problems w ith th e infr ared pr inting feature • problems w ith th e automatic two-side d printing module • problems w ith th e automatic paper -type sensor[...]

66 pr inter lights ar e flashing Flashing lights indicate the printer status. po w er light The printer may be receiving data and is preparing to print. The light stops flashing when the printer has finished receiving data. resume light printer ma y be out of paper 1. P lace paper in the In tr ay . 2. Pr ess the Res ume button on the f r ont of the[...]

67 print cartridge light • T he top co ver is open . Clo se the top co v er . • T her e may be a pr oblem w ith one of the pr int cartri dges. all lights are flashing The printer may need to be restarted. 1. Pr ess the Po w e r button to tur n off the pr inte r . 2. Pr ess the Po w e r button to tur n on the prin ter . Pr oceed to step 3 if the[...]

68 pr inter is not pr inting paper does not come out of the printer Follow these instructions to correct the problem. ch eck the printer Verify the following: 1. T he pr inter is connect ed to the po w er so ur ce . 2. T he cable connec ti ons ar e sec ure . 3. T he pr inter is turned o n . 4. T he media is co rr ectly placed in the In tr a y . 5. [...]

69 paper jams when using the rear access door 1. R emo ve the pa per fr om the In and Out tr a ys . 2. Pr ess the Res ume button on the f r ont of the pr inter . 3. If y ou ar e pr inting labels, v er if y that a label di d not become det ac hed fr om the label sheet w hile passing thr ough the pr inte r . 4. Pr int the doc ument if the paper j am [...]

70 printer does not tur n on The printer may have drawn too much power. 1. Disconnec t the po w er cor d fr om the pr inter . 2. W ait appr o x imately 10 s econds . 3. R econnec t the po we r cor d to the pr inte r . 4. Pr ess the Po w e r button to tur n on the prin ter . If y ou continue to ha ve pr oblems , cont act HP Customer Care .[...]

71 pr inter is too slo w The print speed and overall performance of the printer can be affected by several variables. computer does not meet s ystem r equir ements 1. V er if y the comput er ’s RAM and proce ss or speed . See “Pr oduct S pec ifi cations” for more information. 2. Clo se all unnec essar y sof tware programs. T oo man y softwar [...]

72 conflic ting USB cable connec tions A printing conflict may arise when the printer and several USB devices are attached to a hub. There are two methods for solving the conflict: • A ttac h the pr inter’s U SB cable dir ectl y to the comput er inst ead of a hub , or • W hen the pr inter is attached t o a hu b , do not use othe r U SB de vi [...]

73 pr obl ems with pr intouts blank pages are pr inting The printer may process pages containing no text or images if: • One or bo th pr int cartr idges is empty • T he v in yl ta pe is not r emo ved f rom the pr int cartri dge • A f ax is being pr inted ch eck the print cartridges 1. R aise the pr inter ’s top co ve r to v ie w the Prin t [...]

74 parts of th e document are missing or pr inted in t he wr ong place Follow these instructions to reset paper orientation, page size, print margins, and other options: 1. Open the f ile yo u w ant to pr int . 2. Click Fil e > P ag e Setup . 3. Selec t the f ollo w ing options: • P ag e Si ze: Appr opr iate si z e (selec t Edit Custom P aper [...]

75 print out does not r eflec t new pr int set tings The printer’s default settings may differ from the software application’s print settings. Select the appropriate print settings within the application. print quality is poor Use one or more of the following methods to improve print quality: 1. V er if y the pr int cartr idge s tatus and r epl[...]

76 photos ar e not printing corr ec tl y 1. Co nf ir m that the phot o media is placed in the In tr ay w ith the prin t side do wn . 2. Slide the pho to medi a f orw ar d until it stops . 3. Slide the pa per gui des sn ugl y against the pho to medi a and push in the tr ay . 4. Open the f ile yo u w ant to pr int . 5. Click Fil e > Print . T he h[...]

77 banners are not pr inting correctly 1. V er if y that the Out tr ay is r aised . 2. V er if y that eithe r A4 Letter Bann er or US Le tte r is selec ted on the hp deskje t 9xx P age Setup sc reen . 3. V er if y the paper po sitio n and type: • Unf old and r efo ld the paper w hen se ver al sheets f eed into the pr inter at once . • C onfir m[...]

78 pr obl ems with th e infr ared pr inting feature connec tion cannot be established or printer is taking to o long to pr int Correct the problem by performing one or more of these options: • F ollo w the instr ucti ons that came w ith the P ow erBook to s et it up f or infr ar ed printing . • V erify that the de vi ce is IrD A compli ant . Lo[...]

79 printer pr ints only a single calendar appointment The Palm Pilot may not have an enhanced printing application installed. You must install an enhanced printing application to print more than one calendar appointment at a time. See also: infrared printing feature If y ou continue to ha ve pr oblems , cont act HP Customer Care . An enhanced print[...]

80 pr obl ems with th e automatic two -side d pr inting module binding margin is in the wr ong place You may have chosen an incorrect paper orientation or binding margin. 1. Click Fil e > P ag e Setup . 2. Selec t the f ollo w ing options: • Orientation: Appr opr iat e or ient ati on • T wo-Sided Safe Margins: Selec t this opti on 3. Click O[...]

81 paper jams occur insid e the automatic t w o -sided printing module 1. R emo ve the pa per fr om the In and Out tr a ys . 2. Pr ess the Res ume button on the f r ont of the pr inter . Pr oceed to step 3 if the pa per j am is not c leared . 3. T urn o ff the pr inter . 4. Pr ess the button o n top of the A utomati c T wo -Si ded Pr inting Module [...]

82 paper jams occur in t he printer when the automatic t w o -sided printing module is attac hed 1. R emo ve the pa per fr om the In and Out tr a ys . 2. Pr ess the Res ume button on the f r ont of the pr inter . Pr oceed to step 3 if the pa per j am is not c leared . 3. T urn o ff the pr inter . 4. Simultaneo usl y pr ess the r elease buttons loca[...]

83 automatic option f or t w o -sided printing cannot be selec ted in the lay out dialog bo x The Automatic Two-Sided Printing Module may not be enabled. 1. Click Fil e > P ag e Setup . 2. Sele ct th e T wo-Sided Safe Margins optio n . 3. Click OK . 4. Click Fil e > Print . T he hp deskj et 9xx ser ies s cr een appears displa y ing the Genera[...]

84 onl y one sid e of the page prints when the automatic two -sided printing option is selected Use the following solutions: • V erify that y ou hav e selec ted the A utomatic opti on in La y out . • Det ach , then r eat tac h the Auto matic T w o -Sided Pr inting Module . • Pr int the doc ument using the manual tw o -sided pr inting featur e[...]

85 pr obl ems with th e automatic paper -t ype sensor print quality is differ ent when the automatic option is selec ted The print quality is automatically set to Normal when the Automatic Paper- Type Option is selected. The print quality may improve when a specific paper type is selected. Follow these instructions to select a specific paper type: [...]

86 optimal paper mode is not used when th e automatic option is selec ted 1. V er if y that the paper is f ree o f sc r atc hes or w rinkle s . T he A uto mati c P aper -T y pe Sensor is le ss acc ur ate if the pape r is damaged . 2. Manuall y select the appr opri ate paper ty pe. T he A uto matic P aper - T y pe Sens or se ts the pape r type to P [...]

87 pr oduc t speci fications • product specifications for the hp deskjet 99 0 series pr inter • product specifications for the hp deskjet 980 ser ies printer • product specifications for the hp deskjet 9 60 series pr inter • infrar ed pr inting specifications • automatic two -sided printing module specifications • minimum printing mar g[...]

88 pr oduc t spec ifications f or th e hp deskjet 9 9 0 ser ies pr inter hp deskjet 99 0cxi model no . C645 5A hp deskjet 99 0c se model no. CC64 55B black text pr int speed Draft: Up to 17 pages per minute mix ed text w it h color gr aphics print speed Draft: Up to 13 pages per minute black truet y pe te xt r esolution (depending on paper type) Dr[...]

89 memory 8MB built-in RAM buttons/Lights Cancel button Print cartridge status light Resume button and light Power button and light Infrared light I/O interface Centronics parallel, IEEE 1284-Compliant with 1284-B receptacle Universal Serial Bus (USB) IrDA version 1.1, 4 MBps dimensions With Automatic Two-Sided Printing Module: 440 mm w ide x 19 6 [...]

90 operating en vir onment Maximum operating conditions: T emper atur e: 41 to 10 4 degr ee F , 5 to 40 degr ees C Humidity : 15 to 80 pe r cent RH noncondensing Recommended operating conditions for best print quality: T emper atur e: 5 9 to 9 5 degr ees F or 15 to 3 5 degr ees C Humidity : 20 to 80 pe r cent RH noncondensing Storage conditions: T [...]

91 media weight paper: U .S . Le tter : 60 to 9 0 g/m 2 (16 to 2 4 lb) Le ga l : 7 5 t o 90 g /m 2 (20 t o 2 4 lb) envelopes: 75 to 90 g/m 2 (20 to 24 lb) cards: Up to 200 g/m 2 (110 lb index max) banner paper: 60 to 90 g/m 2 (16 to 24 lb) media handling sheets: up to 150 banners: up to 20 sheets envelopes: up to 15 cards: up to 45 cards greeting c[...]

92 banner: U .S . Le tter : 216 x 2 7 9 mm (8.5 x 11 in) A4: 210 x 2 9 7 mm envelopes: U .S . No . 10: 105 x 2 41 mm ( 4. 3 x 9 . 5 in) In v itation A2 : 111 x 14 6 mm ( 4. 3 7 x 5 .7 5 in) DL: 2 20 x 110 mm C6:114 x 16 2 mm index/greeting cards: 7 6 x 12 7 mm (3 x 5 in) 10 2 x 15 2 mm (4 x 6 in) 12 7 x 20 3 mm (5 x 8 in) AG: 105 x 148.5 mm Hagaki:[...]

93 pr oduc t spec ifications f or th e hp deskjet 9 80 ser ies pr inter hp deskjet 9 80cxi model no. C6 500A black text pr int speed Draft: Up to 15 pages per minute mix ed text w it h color gr aphics print speed Draft: Up to 12 pages per minute black truet y pe te xt r esolution (depending on paper type) Draft: 300 x 300 dpi Normal: 600 x 600 dpi [...]

94 buttons/Lights Cancel button Print cartridge status light Resume button and light Power button and light I/O interface Centronics parallel, IEEE 1284–Compliant with 1284-B receptacle Universal Serial Bus (USB) dimensions With Automatic Two-Sided Printing Module: 440 mm w ide x 19 6 mm high x 4 3 5 mm deep 17 . 3 2 in w i de x 7 .7 2 in high x [...]

95 po wer consumption 2 watts maximum when off 4 watts average non-printing 40 watts average when printing po wer r equirements Input voltage: 100 to 240 Vac (±10%) Input frequency: 50/60 Hz (+3 Hz) Accommodates the worldwide range of ac line voltages and frequencies. dec lared noise emis sions in accor dance with ISO 9 2 9 6 Sound power level, LW[...]

96 media handling sheets: up to 150 banners: up to 20 sheets envelopes: up to 15 cards: up to 45 cards greeting cards: up to 5 cards transparencies: up to 30 labels: up to 20 sheets of labels (use only U.S. Letter- or A4-sized sheets) photo paper: up to 20 sheets OUT tray capacity: Dr af t: up to 3 5 sheets Normal: u p to 5 0 sheets Best: u p to 5 [...]

97 index/greeting cards: 7 6 x 12 7 mm (3 x 5 in) 10 2 x 15 2 mm (4 x 6 in) 12 7 x 20 3 mm (5 x 8 in) AG: 105 x 148.5 mm Hagaki: 100 x 148 mm labels: U .S . Le tter : 216 x 2 7 9 mm (8.5 x 11 in) A4: 210 x 2 9 7 mm transparencies: U .S . Le tter : 216 x 2 7 9 mm (8.5 x 11 in) A4: 210 x 2 9 7 mm photo (with tear-off tab): 102 x 152 mm (4 x 6 in) pri[...]

98 pr oduc t spec ifications f or th e hp deskjet 9 60 ser ies pr inter hp deskjet 9 60cx i mod el no . C89 3 2A hp deskjet 9 60cse model no. C8 9 3 2B black text pr int speed Draft: Up to 15 pages per minute mix ed text w it h color gr aphics print speed Draft: Up to 12 pages per minute black truet y pe te xt r esolution (depending on paper type) [...]

99 memory 8MB built-in RAM buttons/Lights Cancel button Print cartridge status light Resume button and light Power button and light I/O interface Centronics parallel, IEEE 1284–Compliant with 1284-B receptacle Universal Serial Bus (USB) dimensions 440 mm wide x 196 mm high x 375 mm deep 17.32 in wide x 7.72 in high x 14.76 in deep weight 5.86 kg [...]

100 po wer r equirements Input voltage: 100 to 240 Vac (±10%) Input frequency: 50/60 Hz (+3 Hz) Accommodates the worldwide range of ac line voltages and frequencies. dec lared noise emis sions in accor dance with ISO 9 2 9 6 Sound power level, LWAd (1B=10 dB): 6 . 0 dB in nor mal mode Sound pressure level, LpAm (bystander positions): 4 9 dB in nor[...]

101 OUT tray capacity: Dr af t: up to 3 5 sheets Normal: u p to 5 0 sheets Best: u p to 5 0 sheets media siz e paper: U .S . Le tter : 216 x 2 7 9 mm (8.5 x 11 in) L egal: 216 x 3 5 6 mm (8.5 x 14 in) Ex ec uti v e: 184 x 2 7 9 mm ( 7 .2 5 x 10. 5 in) A4: 210 x 2 9 7 mm A5: 14 8 x 210 mm B5-JIS: 18 2 x 2 5 7 mm user defined: W idth: 7 7 to 216 mm ([...]

102 Hagaki: 100 x 148 mm labels: U .S . Le tter : 216 x 2 7 9 mm (8.5 x 11 in) A4: 210 x 2 9 7 mm transparencies: U .S . Le tter : 216 x 2 7 9 mm (8.5 x 11 in) A4: 210 x 2 9 7 mm photo (with tear-off tab): 102 x 152 mm (4 x 6 in) print cartridges Black: HP 51645 Series or HP No. 45 Tri-Color: HP C6758 Series or HP No. 78[...]

103 infr ar ed printing specifications range 1 meter (3 feet) 30 degree cone supported operating s ystems Some operating systems supported by infrared technology include: • Mac O S v ersio n 8.6 • P alm supported dev ices Some of the devices supported by infrared technology include: • P o we rBook compu ter s w ith infr ared ca pab ility • [...]

104 automatic two -sided printing module spec ifications Automatic T wo-Sided Pr inting Module mod el no . C646 3A duty cy cle 5,000 sides of pages per month dimensions 324 mm (12.75 in) long x 133 mm (5.25 in) wide x 111 mm (4.37 in) high weight 0.79 kg (1.75 lbs) dec lared noise emis sions in accor dance with ISO 9 2 9 6 Sound power level, LWAd ([...]

105 media siz e paper: U .S . Le tter : 216 x 2 7 9 mm (8.5 x 11 in) Ex ec uti v e: 184 x 2 7 9 mm ( 7 .2 5 x 10. 5 in) A4: 210 x 2 9 7 mm A5: 14 8 x 210 mm B5: 18 2 x 2 5 7 mm cards: 12 7 x 20 3 mm (5 x 8 in) user defined size: minimum: 100 mm x 14 8 mm (3 .9 4 x 5 .8 3 in) max imum: 216 mm x 2 9 7 mm (8. 5 x 11.7 in) media type hp plain paper or [...]

106 hp professional brochure & flyer paper, two-sided gloss: L etter -si z e: 50 shee ts C6 817A A4 -si z e: 50 shee ts (E ur ope) C6 816A A4 -si z e: 50 shee ts ( Asia) C6 819A hp professional brochure & flyer paper, two-sided matte finish: L etter -si z e: 50 shee ts C6 9 5 5A See also: automatic two-sided printing module[...]

107 minimum pr inting mar gins The printer cannot print outside a designated area of the page so your document content must be contained within the printable area. When you used nonstandard paper sizes and select the Edit Custom P aper Siz es in the Page Setup screen, the paper width and length must be set appropriately. Follow these instructions t[...]

108 Hagaki postcards Left and Right Margins: 3.2 mm (0.125 in) Top Margin: 1.8 mm (0.07 in) Bottom Margin: 11.7 mm (0.46 in) env elopes Left and Right Margins: 3.2 mm (0.125 in) Top Margin: 1.8 mm (0.07 in) Bottom Margin: 11.7 mm (0.46 in) banners—A4 ( 210 x 2 9 7 mm [8.2 7 x 11.7 in]) Left and Right Margins: 3.4 mm (0.134 in) Top Margin: 0.0 mm [...]

109 s y stem r equirements Your computer should meet the following requirements: USB connection PowerPC Mac OS-based computer with a USB port Mac OS version 8.6 or later Minimum 32 MB RAM, 64 MB recommended 8 MB (minimum) available hard-disk space Apple T alk connec tion 68030 or 68040 Mac or PowerPC Mac OS-based computer Mac OS version 7.6.1 or la[...]

110[...]

111 inde x A alignment  90  95  100 AppleTalk network connection  11  42 Automatic default printer setting  8 Automatic Paper-Type Sensor  2  8  47 disabling  48  72 print quality  85 printing problems  86 problems  85 troubleshooting  72 Automatic Two-Sided Printing Module  2 [...]

112 F flashing lights  66  68 all lights flashing  67 Power light  66 Print Cartridge light  67 Resume light  66 G greeting card printing  30 greeting cards printing guidelines  31 H hold a print request  14 HP Deskjet printer features  2 HP Deskjet utility  64 HP photo paper  29 HP products and supplies infor[...]

113 O operating environment  90  94  99 orientation paper  13 Out tray  6  10 Out tray extension  10 P page layout controlling  13 paper size  13 rotate 180 degrees  13 panels hp deskjet utility  64 paper alignment  90  95  100 paper capacity  91  95  100 paper does not come ou[...]

114 print settings default  8  16 selecting  13 print speed  2  71  88  93  98 black text  88  93  98 mixed text with color graphics  88  93  98 print technology  88  93  98 printable area  107 printer changing  15 cleaning cartridges  57 cleaning case  [...]

115 R Rear Access Door  8  40  66 refilling print cartridge  61 register panel  64 registering your hp deskjet printer  64 restart printing  15 restarting printer when to restart  67 S scaling  13 selecting print options  13 selecting the default printer using other options  12 using the chooser  11 small m[...]

116 U USB connection  11 problems  72 W warning messages  3 warnings icon  3 Website registering your hp deskjet printer  64 WOW panel  64[...]