HP Deskjet F4200 manual

HP Deskj et F4 200 A ll-in- One se r ie s W indo w s He lp[...]

HP Deskjet F4200 All-in-One series[...]

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Contents 1 HP Deskjet F4200 All-in-One series Help ............................................ ...................................7 2 HP All-in-One ov erview The HP All-in-One at a glance................... ................................................... ............................ ..9 Control panel buttons....................................[...]

Perform special print jobs............... ...................................................................................... ....38 Print a borderless image......... ................................ ................................... .........................38 Print a photo on plain paper..................................... .................[...]

Work with print cartridges..... .............................................................. .................................. ....69 Handle the print cartridges......................................... ....................................... .................70 Check the estimated ink levels................................................... ..[...]

Copy troubleshooting............... .................................... ................................ ........................ ...127 Nothing happens when I try to copy......................................... ........................................127 Parts of the original do no t appear or are cut off............ ....................... ....[...]

Notice to Windows 2000 user s.................. .............................................................................214 Environmental product stewar dship program ......................... ................................................214 Paper use...........................................................................................[...]

6 Contents[...]

1 HP Deskjet F4200 All-in- One series Help For information a bout the HP All-in-One, see: • HP All-in-O ne overview • Find more info rmation • How do I? • Connection inf ormation • Load original s and load paper • Print from your computer • Use the copy feat ures • Use the scan feat ures • Maintain the HP All-in-One • Shop for i[...]

Chapter 1 8 HP Deskjet F4200 All-in-One series Help HP Deskjet F4200 All-in-One series Help[...]

2 HP All-in-One overview The HP Deskjet F4200 All-in-One series is a versatile device that enables easy-to-use copying, scanning, and pri nting. Copy The HP All-in-One allows you to prod uce high-qual ity color and black- and-white copi es on a variety of paper types. You can enlarge o r reduce the size of an original to fi t a specific paper size,[...]

Label Description 1 Control panel 2 Front access door 3 Paper-width guide 4 Input tray 5 Tray extender 6 Print cartridge door 7 Glass 8 Lid backing 9 Rear access door 10 Rear USB port 11 Power connection * * Use only with the power adapter supplied by HP. Control panel buttons Chapter 2 10 HP All-in-One overview HP All-in-One overview[...]

Label Icon Name and Description 1 Ink Level lights: Show ink level informatio n for each print cartridge, four for the tri-color cartridge and four for the black cartridge. Check Print Cartridge lights: Ind icates the need to reinser t the specified print cartridge, replace the print cartridge, or close the print cartridge do or. The Black light in[...]

Label Icon Name and Description When the HP All-in-One is off, a minimal amount of power is still used by the product. To completely disconnect the power supply to the HP All-in-One, turn the product off, and then unplug the power cord. CAUTION: Before you unplug the power cord, you must press the On button and allow the HP All-in-One to turn itsel[...]

The following ta ble describes common situat ions and explains what the l ights mean. Light status What it means All lights are off. The HP All-in-One is turned off. Press the On button to turn on the product. The On light and one of the Paper Selec tion lights are on. The HP All-in-One is r eady for printing, scanning, or copying. The On light is [...]

NOTE: The HP Photosmart software su pports the following file form ats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG Chapter 2 14 HP All-in-One overview HP All-in-One overview[...]

3 Find more information You can access a variety of resources, both printed and onscreen, that provide information abo ut setting up and using th e HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All- in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have proble[...]

Chapter 3 16 Find more information Find more information[...]

4 How do I? This section contains links to commonly performed tasks, su ch as printing photos and optimizing your print jobs . • How do I change the print settings? • How do I print borderless photos on 10 x 15 cm (4 x 6 inch) paper? • How do I load envelopes? • How do I scan using the control panel? • How do I get the best print quality?[...]

Chapter 4 18 How do I? How do I?[...]

5 Connection information The HP All-in-One come s equipped with a USB port so you can connect di rectly to a computer using a USB cab le. You can also share the product over an existing home network. This section contai ns the following topi cs: • Supported connectio n types • Use printer sharing Supported connection types The following ta ble [...]

Chapter 5 20 Connection information Connection informat ion[...]

6 Load originals and load paper You can load many differen t types and sizes of paper in the HP All-in-One, includ ing letter or A4 paper, p hoto paper, transparenc i es, business cards, and envelopes. This section contai ns the following topi cs: • Load origi nals • Choose papers for p rinting and copying • Load paper Load originals You can [...]

paper types, remember to chan ge the paper type setting s. For more information, see Set the paper type for p rinting . This secti on contains the fo llowing topic s: • Recommended pa pers for printing and copying • Recommended pap ers for printing only • Papers to avoid Recommended papers for printing and copying If you want the best print q[...]

HP All-in-One Paper or HP Printing Paper • HP All-in-O ne Paper is specifically designed for H P All-in-One products. It ha s an extra bright bl ue-white shade that pro duc es sharper text and richer colors than ordinary multifunction papers. • HP Printing Paper is a high-quality multif unction pape r. It produces documents that look and feel m[...]

NOTE: For a complete list of su pported media sizes, see the printer so ftware. Papers to avoid fo r all print and copy jobs • Any size paper othe r than those list ed in the printer software. • Paper with cutou ts or perforations (unless specifically desi gned for use with HP inkjet devices). • Highly textured stock, such as linen. It might [...]

To load full-size p aper 1. Pull out the tray extension. NOTE: When you use leg al-size paper, leave the tr ay extender closed. 2. Slide the paper-width guid e to its outermost position. 3. Tap a stack of paper on a flat surface to ali gn the edges, and then check the paper for the follow ing: • Make sure it is fre e of rips, dust, wrinkles, and [...]

4. Insert the stack of paper i nto the input tray with the short edge forward. Ensure that the side you want to print on faces down. Sli de the stack of paper to ward the product until it stops. CAUTION: Make sure that the product is id le and silent when you load paper into the input tra y . If the product i s servicing the print cartridges or oth[...]

To load photo paper in the i nput tray 1. Remove all paper from the input tray. 2. Insert the stack of pho to paper into the far-right side of the input tr ay with the print side or glossy si de down and short edge forward. Slide the sta ck of photo paper toward the produ ct until it stops. TIP: For more help on load ing small-size photo paper, ref[...]

To load index cards i n the input tray 1. Remove all pape r from the input tray. 2. Insert the stack of cards vert ically (short edge facing outwards), with the si de you want to print on facing down, into the far-right si de of the input tray. Slide the stack of cards forward until it stops. 3. Slide the paper-wid th guide inward against the stack[...]

To load envel opes 1. Remove all paper from the input tray. 2. Insert one or more envelopes into the far-righ t side of the input tray, with the envelope flaps on the left and facing up. Slide the stack of e nvelopes forward until it stops. TIP: To avoid paper ja ms, tuck the flap inside each envel ope. TIP: For more help on load ing envelopes, ref[...]

For best results, se t the paper type before co pying or printing. Related topics • Load phot o paper • Set the paper type f or printing • Set the copy paper type Chapter 6 30 Load originals and load paper Load originals and load paper[...]

7 Print from your computer The HP All-in-On e can be used with any software ap plication that allows printing. You can print a range of pr ojects, such as borderless images, newsletters, greeting cards, iron-on transfers, and posters. This section contai ns the following topi cs: • Print from a soft ware app lication • Make the HP All-in-One th[...]

Make the HP All-in-One the default printer You can set the HP All-in-O ne as the default printer to use from a ll software applications. This means that th e HP All-in-One is automatically selected i n the printer list when you select Print f rom the File menu in a software application. Th e default printer is automatically select ed when you click[...]

the Size list to see if a defined pap er size already exists for the type of paper you are using. Paper type Suggested paper size settings Copier, multi-purpose, o r plain papers Letter or A4 Envelopes Appropriate listed envelope size Greeting-card papers Letter or A4 Index cards Appropriate listed card size (if listed sizes are not appropria te, y[...]

To view the pr int resolution 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens the Propertie s dialog box. Depending on your sof tware application, this bu tton might be called Properties , Options [...]

4. Click the button that opens the Pr operties dialog box. Depending on your sof tware application, this button m ight be called Properties , Options , Printer Setup , Printer , or Prefer ences . 5. Click the Featur es tab. 6. In the Basic Options area, do one of the following: • Click Portrait to print the document vertic ally on the page. • C[...]

To preview your print job 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens the Propertie s dialog box. Depending on your sof tware application, this bu tton might be called Properties , Options , Pr[...]

• Presentation printing : Print high-q uality documents, including letters and transparenci es. • Two-sided (Du plex) Printing : Print two -sided page s with the HP All-in -One manually. This section contai ns the following topi cs: • Create printing shortcu ts • Delete prin ting shortcuts Related topics • Print a borderless image • Pri[...]

3. Click the button that opens the Propertie s dialog box. Depending on your sof tware application, this bu tton might be called Properties , Options , Printer Setup , Printer , or Preferen ces . 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click the printing shortc ut that you want to delete. 6. Click Delete . The printi[...]

3. On the File menu in your software application, click Print . 4. Make sure the product is the selected pri nter. 5. Click the button that opens the Pr operties dialog box. Depending on your sof tware application, this button m ight be called Properties , Options , Printer Setup , Printer , or Prefer ences . 6. Click the Featur es tab. 7. In the S[...]

4. Click the button that opens the Propertie s dialog box. Depending on your sof tware application, this bu tton might be called Properties , Options , Printer Setup , Printer , or Preferen ces . 5. Click the Features tab. 6. In the Basic Options area, select the appropriate pla in paper type from the Paper Type drop -down list. 7. In the Resizing [...]

6. In the Basic Options area, select th e appropriate photo paper type f rom the Paper Type drop-down list. 7. In the Resizing Options area, cli ck the appropriate paper size from the Size list. If the paper size and pa per type are not compatible, the product sof tware displays an alert and allows you t o select a different type or size. 8. In the[...]

Printing in maximum dpi takes longer than printi ng with other settings and requires a large amount of disk spa ce. To print in Ma ximum dpi mo de 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens th[...]

7. For binding, do one of the f ollowing: • For binding on the top like a not ebook or calendar, select the Flip Pages Up check box. This causes the odd and even pages of your do cument to print opposite of each other top-to-bottom. This ensures that the top of the page is always at the top of the sheet when you flip the pag es up in your bound d[...]

To print a multip le-page do cument as a bookle t 1. Load paper into the input tray. The paper shou ld be thick enough so that the image s do not show thro ugh to the other side. 2. On the File menu in your softwa re application, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens the Propertie s dialog bo[...]

13 5 7 9 11 Figure 7-1 Left-edge binding for left-to-r ight languages 1 3 5 79 1 1 Figure 7-2 Right-edge binding for right-to-left languages Perform special print jobs 45 Print[...]

Print multip le pages o n a sin gle sheet You can print up t o 16 pages on a single sheet of paper. 12 4 3 To print multipl e pages on a single sheet 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print . 3. Make sure the product is the selected printer. 4. Click the button that opens[...]

Print a multip le-page docume nt in reverse order Because of the way the pa per feeds through the HP All-in-One, th e first page that prints is print side up at the botto m of the stack. Usually this means you nee d to put the printed pages in the correct order. 1 2 3 4 5 A better way is to print the do cument in reverse order so that the pages are[...]

Reverse an im age for ir on-on transf ers This feature reverses an image so you can use it fo r iron-on transf ers. This feature is also useful for transparencie s when you want to make notations o n the back of the transparency w ithout scratching the original. To reverse an ima ge for iron-on transfers 1. On the File menu in your softwa re applic[...]

6. In the Basic Options area, from the Paper Type drop-down list, select More . Then select the appropriate paper type. TIP: If you want to make notat i ons on the back of the t ransparencies and erase them later without scratching the ori ginal, click the Advanced tab, and select the Mirror Image check box. 7. In th e Resizing Options area, from t[...]

Print a poster You can create a post er by printing a document on multip le pages. The HP All-in-One prints dotte d lines on some pages to indicate where to trim the pages bef ore taping them together. To print a poster 1. Make sure you ha ve paper loaded in the input tray. 2. On the File menu in your softwa re application, click Print . 3. Make su[...]

To print a W eb page 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your Web browser, click Print . TIP: For best results, select HP Smart Web Printing on the File menu. A check mark appears when it is se lected. The Print dialog box appea rs. 3. Make sure the product is the selected pri nter. 4. If your Web browser su[...]

4. Select the print j ob you want to cancel. 5. On the Document menu, click Cancel Prin ting or Cancel , or press the Delete key on your keyboard. It can take a few mome nts for the print job to be cancelled . To stop a print job fro m the computer (Windows 2000 user s) 1. On the Windows taskbar, click Start , point to Settings , and then click Pri[...]

To resume a print jo b from the computer (Windows 20 00 users) 1. O n the Windows taskbar, clic k Start , point to Settings , and then click Printers . 2. Do uble-click the product icon. TIP: You can also dou ble-click the printer icon in the Windows taskbar. 3. Se lect the print job you want to resume. 4. On the Document menu, click Resume . It ca[...]

Chapter 7 54 Print from your computer Print[...]

8 Use the copy features The HP All-in-One allows you to prod uce high-qual ity color and black- and-white copi es on a variety of paper types. You can enlarge o r reduce the size of an original to fi t a specific paper size, ad just the copy quality, and make high-quality copies of photos, including bo rderless copies. This section contai ns the fo[...]

Orientation of original Layout of the copy 4x6 or L (Small Photo) A or A4 (Plain or Photo) Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Business Card (Landscape) Business Card (Portrait) 4x6 Photo (Landscape) 4x6 Photo (Portrait) Chapter 8 56 Use the copy features Use the copy featur es[...]

Orientation of original Layout of the copy 4x6 or L (Small Photo) A or A4 (Plain or Photo) Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Enlarge/Fit to Page OFF Enlarge/Fit to Page ON Two 4x6 Photos (Portrait) 8.5x11 or A4 Document Set the copy paper type You can set the paper type for copyi ng to Plain , Photo (Large ) , or Photo (Small) . NOTE: [...]

Paper type Cont rol panel setting HP Advanced Paper Plain HP All-in-One Paper Plain HP Printing Paper Plain Other inkjet paper Plain Legal Plain Related topics Control panel butto ns Perform special copy jobs In addition to supporting standard copy jobs, the HP All-in-One can perform special jobs such as making fast copies, maki ng multiple copies,[...]

Related topics Control pane l buttons Set the copy pa per type Make multiple co pies of the same original You can set the number of co pies from the control panel or from the soft ware that you installed wit h the HP All-in-One. To make multiple co pies of an original from the control panel 1. Make sure you have paper loaded in the input tray. 2. L[...]

3. Press the Paper Selection button to sele ct either Photo (Large) or Photo (Small) depending on t he size of the paper loaded in the input tray. NOTE: When copying a 10 x 15 cm (4 x 6 inch) original with 216 x 280 mm (8.5 x 11 inch) media loa ded in the input tray, press Enlarge/Fit to Page to p rint a borderless and en larged copy of the origin [...]

Related topics Control pane l buttons Stop copying To stop copyi ng ▲ Press Cancel on the control pa nel. Related topics Control pane l buttons Stop copying 61 Use the copy fea tures[...]

Chapter 8 62 Use the copy features Use the copy featur es[...]

9 Use the scan features Scanning is the process o f converting text and pictures into an electro nic format for your computer. You can scan almost anyth i ng (photos, magazine arti cles and text documents) on the HP All-in -One. NOTE: When scanning , the HP Photosmart Software enable s you to save an image in the foll owing file formats: BMP, DC X,[...]

computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, ne ar the time. NOTE: Closing the HP Digi tal Imaging Monitor icon in the Windows syst em tray can cause the HP All-in-One to lose some of its scan functionality. If this happe ns, you can restore ful l functional ity by restarting your [...]

Edit a scanned image You can edit a scanned i mage, such as a photo or graphic, using the software you installed with th e HP All-in-One. Using this softw are, you can rotate or crop the image, as well as adjust the brigh tness, contrast, and color saturation . NOTE: If you are using the H P Photosmart Software, the Opt ical Character Recognition ([...]

Chapter 9 66 Use the scan features Scan[...]

10 Maintain the HP All-in-One The HP All-in -One requires l ittle maintena nce. Sometimes yo u might want to clean the glass and lid backing to re move surface dust and ensure that yo ur copies and scans remain clear. You wil l also need to rep lace, align, or clean your prin t cartridges from time to time. This secti on provides instructions for k[...]

3. Dry the glas s with a dry, soft, li nt-free cloth to preve nt spotting. 4. Plug in the power cord, and then turn on the product. Clean the l id backing Minor debris can accumulate on the white do cument backing located underneath the l id of the HP All-in-O ne. To clean the lid back ing 1. Turn off the pro duct, unplu g the power cord , and rais[...]

4. If further cleaning is needed , repeat the previous steps usin g isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. CAUTION: Be careful not to spill alcohol o n the glass or exterior of the product, as this might damage it. 5. Plug in the power cord, and then tu rn on the product. Print[...]

plastic tape has not been remove d from the print cartridges, the print cartridge s are low on ink, or the print carriage is blocked. This secti on contains the fo llowing topic s: • Handle the pri nt cartridges • Check the estimated ink levels • Choose the righ t print cartridges • Replace the print cartridg es • Use ink-backu p mode •[...]

NOTE: Handle the print cartridges carefully. Dropping or jarri ng cartridges can cause temporary printing pro blems, or even permanent dama ge. Check the estimate d ink levels You can easily check the ink su pply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estima te of the amount of ink rem[...]

options are avail able for your printer. Standard a nd value choices use the same ca rtridge selection numbers. Choose origin al HP cartridges for how you print • Standard for everyday printing: You occasionally print directions, docum ents, and even a photo now and then, but you still expect high quality and reliable printing. Our standard cartr[...]

To replace the pri nt cartridges 1. Make sure the product is on and you h ave letter or A4 unused plai n white paper loaded in the input tray. 2. Open the print cartridge door. The print carriage should move to the fa r right side of the product. If the print carriage does not move to the right side, turn the product off, and the n on. 3. Wait unti[...]

6. Remove the new print cartridge from its packa ging, being careful to touch only the black plastic. Gently rem ove the plastic tape using the pin k pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing ) 3 Ink nozzles under tape CAUTION: Do not touch the copper-colored co ntacts or ink nozzles. T[...]

8. Close the print cartridge door. 9. Afte r the print cartri dge alignment sh eet prints, load it on the right front co rner of the glass with the top of the page to the right. 10. Press the Scan button. The product aligns the pr int cartridges. Recycle or discard the print cartridge alignment sh eet. Related topics • Check the es timated ink le[...]

For more information a bout ink-backup mode, see the fo llowing topics: • Ink-backup mode output • Exit ink-backup mode Ink-backup mode output Printing in ink-backup mo de slows the printer and affects the quality of printout s. Installed print cartridge Result Black print cartridge Colors print as grayscale. Tri-color print cartridge Colors pr[...]

To align newly ins talled print cartridges 1. Before installing the print cartridges, make sure you have l etter or A4 unused plain white paper loade d in the input tray. Once you install the cartri dges, the product prints a pri nt cartridge alignment sheet. 2. Load the print cartridge alignment sh eet print side down on the right fron t corner of[...]

3. Click the Device Services tab. 4. Click Clean the Print Cartri dges . 5. Follow the promp ts until you are satisfied with the quality o f the output, and then clic k Done . If print quality sti ll seems poor after you clean the print cartri dges, try cleaning the print cartridge con tacts before replacing the af fected print cartridg e. Related [...]

2. Wait until the print carriage is idle a nd silent, and then unplug the power cord from the back of the produ ct. 3. Lightly press down on the pri nt cartridge to release it, and then pull it towards you ou t of the slot. NOTE: Do not remove both print cart ridges at the same time. Remove and cl ean each print cart ridge one at a time. Do not lea[...]

9. Repeat if neces sary for the other print cartridge. 10. Gently cl ose the print cartridge door and plug the power cord into the back of the product. Related topics • Clean the area arou nd the ink nozzles • Replace the print cartridg es Clean the area a round the ink nozzles If the HP All-in-On e is used in a dusty environment, a small a mou[...]

To clean the area around the ink n ozzles 1. Turn on the product and open the pr int cartridge door. The print carriage moves to the far right side of t he product. 2. Wait until the print carriage is idle a nd silent, and then unplug the power cord from the back of the produ ct. 3. Lightly press down on the pri nt cartridge to release it, and then[...]

7. Hold the print cartridge with the HP logo on top, an d insert the print cartridge back into the slot. Make su re you push the print cartridge in firm ly until it snaps into place. 8. Repeat if neces sary for the other print cartridge. 9. Gently close the print cartri dge door an d plug the powe r cord into the b ack of the product. Related topic[...]

11 Shop for ink supplies For a list of print cart ridge numbers, see the printed docu mentation that came with the HP All-in-One . You can also use the software that came with the HP All-in-One to find out the reorder number fo r all the print cartridges. You can ord er print cartridges online from the HP Web site. Additionally, you can contact a l[...]

Chapter 11 84 Shop for ink supplies Shop for ink supplies[...]

12 Troubleshooting This section contai ns the following topi cs: • View the R eadme file • Hardware setup troubleshooting • Software instal lation troubleshooting • Paper jams • Print cartridge troubl eshooting • Print quality trouble shooting • Print troubleshoo ting • Copy troub leshooting • Scan troubleshoot ing • Errors View[...]

This secti on contains the fo llowing topic s: • The product wil l not turn on • I connected th e USB cable, but I am h aving problems using the HP All-in-One w ith my comp uter • After setting up the product, it does not print The product w ill not turn on Try the followi ng solutions if there are no light indi cations, no noise, and no move[...]

• Test the power outlet to make su re it is working. Plug in an appliance that you know works, and see if the app liance has power. If not, then t here might be a problem with the p ower outlet. • If you plugged the produ ct into a switched outlet, make sure the outlet is swi tched on. If it is switched to on but sti ll does not work, then ther[...]

Solution 5: Contact HP supp ort for service Solution: If you have comple ted all of the steps provide d in the previous solution s and are still having a probl em, contact HP support for serv ice. Go to: www.hp.com/support . If prompted, choose yo ur country/region, and the n click Contact HP for technical support. Cause: You might need assi stance[...]

After setting up the product, it d oes not print Solution: • Look at the On butt on located on the product. If it is not lit, the product is turned off. Make sure t he power cord is firmly connect ed to the product and p lugged into a power out let. Press the On but ton to turn on the product. • Make sure the print cart ridges are installed. ?[...]

• Check other printers or scanners. You might need to disconnect older products from your computer. • Try connecting the U SB cable to another USB port on your comput er. After you check the connections, try restarting your comput er. Turn the product off and then on again. • After you check the connecti ons, try restar ting your compute r. T[...]

A red X appears on the USB con nect prompt Solution: Verify that the product is set up properly, and then try to re-establish the connection. To retry the USB connection 1. Verify that the USB cable is set up properly as follows: • Unplug the USB cable and plug it in again or try plugging the USB cable into a different U SB port. • Do not attac[...]

Some of the buttons are missing in th e HP Solution Center Solution: If the appropriat e icons and buttons for your pro duct do not appear in t he HP Solution Cente r, your installation might not be co mplete, and you might need to uninstall and then reinstall t he software. Do not simply del ete the product applicati on files from your ha rd drive[...]

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When the softwa re installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. To verify that t he software is properly installed, double-click the HP Solution Ce nter icon on the desktop. If the H P Solution Center shows the essential ic ons ( Scan Picture and Scan Document ), the software has been properly in[...]

If the jammed pa per is not in the rear roll ers, check the front a ccess door. Occasionally small media jams may not be re achable from the rear access door. Use the fron t access door if unable t o clear the jam from the rear access door. To clear a paper ja m from the rear access door 1. Press in the tab on the lef t side of the rear access door[...]

2. Gently pull out any paper that might have jamme d. CAUTION: If the paper tears when you are removing it, check fo r torn pieces of paper that might be remaining inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur. 3. Close the front access door. 4. Press Resume to continue the cu[...]

Try the following: • Information on prin t cartridges • Resolving print cartri dge problems • Resolving print ca rt ridge error messages Informatio n on print cartr idges For best results, use HP p rint cartridges. The following tips he lp maintain HP print cartridges and ensu re consistent print qualit y. • Keep all print ca rtridges in th[...]

Resolving print ca rtridge problems Many problems can be resolved w ith the following procedures. If you receive a specific error message about th e print cartridges, see Print cartridge messages for more information. To troubleshoot the print cartridges 1. Remove and reinsta ll the print cartridges. For more information, see Replace t he print car[...]

NOTE: In the procedures be low, the problem cartridge is identified by the blinking light. The light on the left bl inks when the tri-color print ca rtridge (on the left) is the problem, the light on the right blinks when the black cartri dge (on the right) is the problem, and both ligh ts blink when both cartridges are the problem. • Solution 1:[...]

If this did not so lve the issue, try the next solution. Solution 2: Clean the print cartridge contacts Solution: If the print cartridge select ion number is correct and the previous soluti on did not resolve the pr oblem, try cleaning the print cartridge. For more information, see Clean the pri nt cartridge contacts . If the print ca rtridge statu[...]

3. Make sure you turn off the product by pressing the On but ton. CAUTION: Do not turn off the prod uct by turning off a power strip o r unplugging the power cord from it. If you improperly turn off the pr oduct, the print carriage does not return to th e correct position and the print cartridg es can dry out. 4. To achieve the best print quality, [...]

Wrong, inaccurate, or bl eeding colors If your printout has o ne of the fo llowing print q uality problems, try th e solutions in this section for help. • Colors look diff erent than what you expected. For example, the co lors in your graphic or photo look one way on your computer screen but print out differently, or magenta was rep laced with cy[...]

For more information, see: • Load paper • Information on paper Cause: The paper was loaded incorrectly, or it was wrinkled or too thick. If this did not solve the issue, try the n ext solution. Solution 3: Chec k the paper type Solution: HP recommends that you use HP Advanced Pa pers or any other paper type that is appro priate for the pr oduct[...]

Solution 5: Check the print settings Solution: Check the print settings. • Check the print set tings to see if the color settings are i ncorrect. For example, check to see if the do cument is set to print in grayscale. Or, check to see if advanced color sett ings s uch as saturation , brightness, or co lor tone, are set to modify the appearance o[...]

NOTE: HP cannot guarantee t he quality or reliability of non-HP supplies. Pri nter service or repairs requ ired as a result of using a non-H P supply will not be covered under warrant y. If you believe you pu rchased genuine HP print cartridges, go to: www.hp.com/go/anti counterfeit Cause: Non-HP ink was bei ng used. If this did not solve the issue[...]

If this did not so lve the issue, try the next solution. Solution 4: Clean the pri nt cartridges Solution: Print a self-test report to de termine if there is a problem with t he print cartridges. If t he self-test report show s a problem, clean the print cartridges. If the problem persists, yo u might need to replace the print cartridges . For more[...]

Solution 2: Check the print q uality setting Solution: Check the quality setting. Use a hi gher quality setting to increase the amount of ink us ed for printing. NOTE: For maximum dpi reso lution, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list . For mo re information, see Print using Maximum dpi . For more infor[...]

Solution 2: Check th e print quality setting Solution: Check the quality setti ng. Use a higher quality setting to increase the amount of ink used for printing. NOTE: For maximum dpi resoluti on, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-d own list. For mo re information, see Print using Maximum dpi . For more inform[...]

self-test report shows a pro blem, clean the print cartridges. If the problem persists, you might need to replace the prin t cartridges. For more inform ation, see: • Print cartridge troubl eshooting • Print a self-test report Cause: The print cartridges n eeded to be cleaned or there w as insufficient ink. Printouts are fa ded or have dull col[...]

NOTE: There is no problem w ith the ink supplies and replacin g the print cartridges is un necessary. For more information, see: • Recommended papers for printing and cop ying • Informatio n on paper Cause: The wrong kind of paper was loaded in the input tra y. If this did not so lve the issue, try the next solution. Solution 3: If you are maki[...]

Cause: The print cartridges n eeded to be cleaned or there w as insufficient ink. Printouts seem blurry or fuzzy Try the following sol utions if your printout is smudged or unclear. NOTE: There is no problem with the ink supplies and replacing the print cartridg es is unnecessary. TIP: After reviewing t he solutions in this section, you can go to H[...]

Solution: HP recommends that yo u use HP Advanced Papers or any other paper type that is ap propriate for the product. Always make sure the paper you are printing on is flat. F or best results when printi ng images, use HP Advanced Photo Paper. Store photo me dia in its original packaging insid e a resealable plasti c bag on a flat surface in a coo[...]

Ink streaks on the back of the paper Try the following sol utions if there is smeared ink on the back o f your printout. • Solution 1: Print o n a page of plain paper • Solution 2: W ait while the ink dri es Solution 1: Print o n a page of plain pap er Solution: Print one or several pages of plain pap er to soak up any excess ink in the product[...]

Cause: There was not eno ugh paper in the input tray. The text ed ges are jagged Try the followi ng solutions if the text in y our pri ntouts is not sharp and the edges are rough. NOTE: There is no problem w ith the ink supplies and replacin g the print cartridges is un necessary. Solution: Use TrueType or OpenTyp e fonts to ensure that the product[...]

Cause: A stack of envelopes wa s loaded incorrectly. If this did not solve the issue, try the n ext solution. Solution 2: Load a differ e nt type of envelope Solution: Do not use shiny or embossed en velopes or envelopes that have clasps or windows. Cause: The wrong type of e nvelope was loaded. Borderless printing produces unexpected results Try t[...]

The produ ct is not r esponding Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved. • Solution 1: Wait fo r the product to finish other tasks • Solution 2:[...]

Solution 4: Check for a p rint carriage stall Solution: Turn off the product. Lower the input tray, open the front access door, and remove any object s that are blocking th e print carriage (including an y packing materials), and then t urn on the product. For more information, see: The print carriage is stalled Cause: The print carriage ha s stall[...]

Solution 6: M ake sure that the product is turned on Solution: Look at th e On button locat ed on the product. If it i s not lit, the product is turned off. M ake sure the power cord is firmly conne cted to the product an d plugged into a power outlet. Press th e On button to turn on the product. Cause: The product was tu rned off. If this did not [...]

The product prints meanin gless characters Try the following sol utions to resolve the issue. Solut ions are listed in order, with the m ost likely solution first. If the first so lution does not solve the problem, cont inue trying the remaining solut ions until the issue is resolved. • Solution 1: Rest art the product and your comp uter • Solu[...]

Some documents t ake a long time to print. If not hing has printed several minutes after you sent a print job t o the product, check the product displ ay to see if there are any messages. Cause: The product was bu sy with another task. If this did not so lve the issue, try the next solution. Solution 3: Make sure that the product is the selected pr[...]

Solution 5: Lo ad more paper in the i nput tray Solution: If the product has only a few sheets rema ining, load more paper in the input tray. If there i s plenty of pape r in the input tray, remove the pape r, tap the stack of paper against a flat surface, and reload the paper in to the input tray. For more information, see: Load full-si ze paper C[...]

Cause: The print settings were set to print the first page of your document first. Because of the way th e paper feeds through the product, this me ans the first page will be print side up at the bottom of the stack. The margins a re not printing as expected Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th [...]

Solution 3: Check the paper gui de position Solution: Remove the stack of paper fr om the input tray, and then reload the paper. Make sure that you slid e the paper-width guide to the ri ght until it stops at the ed ge of the paper. For more information, see: Load paper Cause: The paper guide s are not positioned correctly. If this did not solve th[...]

Solution 1: Check th e margins in your software appl ication Solution: Make sure the margin se ttings for the document do n ot exceed the printabl e area of the p roduct. To check your m argin settings 1. Preview your prin t job before sending it to th e product. In most software a pplications, click the Fil e menu, and then click Print Preview . 2[...]

Cause: The paper is lo aded incorrectly. A blank page came out whi le printing Try the following sol utions to resolve the issue. Solut ions are listed in order, with the m ost likely solution first. If the first so lution does not solve the problem, cont inue trying the remaining solut ions until the issue is resolved. • Solution 1: Check the in[...]

If this did not so lve the issue, try the next solution. Solution 4: Check the print cartridges for protective t ape Solution: Check each print ca rtridge. The tape might have been removed from the copper-colored conta cts, but still might cover the ink nozzl es. If the tape is still covering the ink nozzles, care fully remove the tape from the pri[...]

Copy troubleshooting Use this section to so lve these copy problems: • Nothing ha ppens wh en I try to copy • Parts of the orig inal do not appear or are cut off • The printout a ppears enlarged on the page • The printout is blank • A borderless copy has whit e space around the edges Nothing happens when I try to copy Try the following so[...]

If this did not so lve the issue, try the next solution. Solution 3: Wait for the prod uct to finish other tasks Solution: Check the On light. If it is bli nking, the product is busy. If the product is pe rforming another task su ch as printing or sc annin g, your copy job will be delaye d until the product completes the current task. Cause: The pr[...]

Solution 1: Place the original correctl y on the glass Solution: Load your original print side down on th e right front corner of the gla ss. Cause: The original was pl aced incorrectly on the glass. If this did not solve the issue, try the n ext solution. Solution 2: Clea n the scanner glass Solution: Clean the scanner glass and make sure that t h[...]

The printout is blank Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved. • Solution 1: Pl ace the original correctly on the glass • Solution 2: Ch eck the[...]

A borderless co py has white space around the edges Try the following sol utions to resolve the issue. Solut ions are listed in order, with the m ost likely solution first. If the first so lution does not solve the problem, cont inue trying the remaining solut ions until the issue is resolved. • Solution 1: Re size the image • Solution 2: Use p[...]

Scan fails Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved. • Solution 1: Make sure your co mputer is turned on • Solution 2: Make sure your compu ter i[...]

Cause: The HP Photosmart Software was not running on your computer. If this did not solve the issue, try the n ext solution. Solution 5: Make sure y ou have sufficient computer memory Solution: Close all applications th at are not in use. This incl udes applications that run in the background, such as screen savers and virus ch eckers. If you turn [...]

Cause: The origin al was placed in correctly on the glass. Scanned image i s incorrectly cropped Solution: The autocropping feat ure in the software crops anything that i s not part of the main image. Som etimes this might not be what you want. In that case, turn o ff autocropping in the software and crop the scanned image ma nually, or not at all.[...]

Solution 1: Make sure th at the brightness is set appropriatel y in the software Solution: Adjust the brightness in the software, and then rescan the original. To adjust the brigh tness 1. In the HP Scan ning window, click Lighten/Darken in t he Basic menu or the Tools panel. 2. Adjust the brightness indicators. Cause: The brightness wa s not set c[...]

This secti on contains the fo llowing topic s: • Flashing light s • Product messages • File messages • General user messages • Paper messages • Power and connecti on messages • Print cartridge messages Flashing lights The lights on the pro duch flash in special sequences to inform you about various error conditions. Re fer to the foll[...]

On ligh t R esume light Check Print Cartridge lights Paper Selectio n lights Description Solution On Off Both blinking Current selectio n On, Others Off The print cartridges are missing or not seated correctly. Install or remove and reinsert print cartridges. The print cartridge might be defective. 1. Remove the black print cartridge. 2. Close the [...]

On light Resume light Check Print Cartridge lights Paper Selectio n lights Description Solution On Blinking Both blinking Current selectio n On, Others Off The print carriage is stalled. Open the front access door, and check that the carriage is not blocked. On Blinking Both blinking All blinking The control panel overlay is not attached or is not [...]

On ligh t R esume light Check Print Cartridge lights Paper Selectio n lights Description Solution Black print cartridge light Off The tri-color print cartridge has been removed. Replace the tri-color print cartridge, or print in ink-backup mode with the bl ack print cartridge. For more information, see Use ink-backu p mode . On Off Tri-color print [...]

Cause: The front access do or or the print cartridge door was open. Firmware revisio n mismatch Solution: To find support and warra nty information, go to the HP Web site at www.hp.com/support . If prompted, choose your cou ntry/region, and then click Contact HP for information on calling for technical support. Cause: The revision numbe r of the pr[...]

Memory is full Solution: Try making fewer copies at a time. Cause: The document you are copyin g has exceeded the memory of the product. Scan errors Review this section if yo u receive an error such as one of the followin g: • An error occurred communi cating with the scanning device . Please ensure that the scanning device i s connected properly[...]

drive. Make sure to rem ove them properly using the uninsta ll utility provided wit h the software. To unins tall from a Windows c omputer NOTE: Use this m ethod if Uninsta ll is not availa ble in the Windows Start menu (click Programs or All Programs , HP , Deskjet F4200 All-In -One series , Uninstall ). 1. Open the Windo ws control panel and doub[...]

7. Click Next through all of the screens tha t appear in the Wizard to inst all the USB Composite Device . 8. Click Finish to fini sh the insta llation. 9. Try to scan again. 10. If the s e steps do not resolve th e problem, try using a different USB cable to connect the product to the compute r. Cause: Communication problems between the product an[...]

Solution 4: Check the statu s of the product Solution: Check the status of the product in the HP Solution Center. To check the s t atus of th e product 1. On the Windows taskbar, click Start , Programs or All Progr ams , HP , HP Solution Center . 2. Verify that the produ ct is listed in the Select Device area or that the appropriat e tab is selecte[...]

2. M ake sure the p roduct is tu rned on. 3. If the product is not receiving e lectrical power, connect it to anot her power outlet. 4. Turn off the product and reset it by disconnecting the power cord. 5. W ait 5 seconds, and plug in the po wer cord. 6. Turn on the product. 7. Try to scan again. Cause: The product was not properly connected to a p[...]

5. If there are othe r USB devices connected t o the computer, disconnect the oth er devices, except for the keyboard and the mouse. 6. Check the USB cabl e to make sure it is functioning pro perly. NOTE: If you are using an older ca ble, it might not be working properly. Try connecting it to anoth er product to see if the USB cable works. If yo u [...]

7. Select the product from the TWAIN source list. 8. Click File , and then click Scan New . Imaging for Windo ws will scan from the produc t using TWAIN software instead of the HP Soluti on Center. Cause: If you could scan using WI A, this indicates that there was a problem with the HP Soluti on Center. You can continue to use WIA to scan, or try t[...]

The Registry Editor appears. c . In the Registry Editor , select My Computer . d .W i t h My Compu ter highlighted, click File , and then click Export . e . Browse to a storage l ocation that is easy for you to remember; for exam ple: My Documen ts or Desktop . f . In the Export Range area, sel ect All . g . Enter a filename for the backe d up Regi[...]

Cause: The Lex bceserver service installed by a Lexmark printer, Lexmark all-in- one, or Dell al l-in-one, caused a scan communi cation error. If this did not solve the issue, try the n ext solution. Solution 9: Run th e Scan Diagnos tic utility Solution: Do wnload and ru n the Scan Diagnostic ut ility to find and correct problems with your product[...]

Solution 11: Check the USB chipset an d controller Solution: Check the USB chipset and cont roller. Scan communication errors can o ccur because of compatibility issues with USB chipsets installed on the computer. T his can be cause d by a mismatch in the handshake timing between HP product chipset and certain types of USB ch ipsets on the computer[...]

8. Make sure the power cord is firmly connected to bot h the product and the power adaptor. Plug the power cord into a grounded power out let, surge protector, or power strip. 1 Power connection 2 Power cord and adaptor 3 Grounded power outlet 9. Turn on the product. 10. Print a self-t est report to test the basic standalone functionality of the pr[...]

To print a self-test report 1. Load letter or A4 un used plain white paper into th e input tray. 2. Press and hol d the Cancel butto n and then pr ess the Start Copy Color butto n. The product prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is show n below. 3. Make sure[...]

c . Disconnect the pow er cord from the back of the product. d . Reco nnect the power cord to the back of the product . e . Press the On to turn on the product. 2. Un install the soft ware co mpletely. NOTE: It is important that you follow the uninstall pr ocedure carefully to ensure you have removed t he software completely from the comp uter, bef[...]

To turn off programs th at run in the background a . On the Window s taskbar, click Start . b . Depending on your operating syst em, do one of the following: • In Windows Vista: In St art Search , type MSCONFIG , and then p ress Enter . When the User Account Co ntrol dialog box appears, click Continue . • In Windows XP and Win dows 2000: Click [...]

5. In stall the software. To install the so ftware a . Insert software CD into the CD-ROM drive of t he computer. The software installation will start automatically. NOTE: If the installation does not run automatically, from the Windows Start menu, click Start Search (or Run ). In the Start Search (or Run dialog box), type d:set up.exe , and then [...]

3. Make sure the test patterns show a complete grid and the thick col o r lines are complete. • If more than a few line s in a pattern are broken, this might in dicate a problem with the nozzles. You might need to clean the print cartridges. • If the bla ck line is missing, faded, streaked, or shows lines, th is might indicate a problem with th[...]

4. Reconnect the USB cable to the product and the co mputer. After reconnecting the U SB cable, the product should start printin g the jobs in queue. NOTE: If you are connecting the product through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your compute r. 5. If the product does not start printing automa[...]

To verify the print driver 1. Depending upon your operating system, do one of the following: • Windows Vist a: On the Windows taskbar, click Start , click Control Panel , and then click Printers . • Windows XP: On the Windows taskbar, click Start , click Control Panel , and then click Printers and Faxes . • Windows 2000: On the Windows taskba[...]

3. On the Printer menu, make sure there ar e no check marks next to Pause Printing or Use Printer Offline . On the Printer menu, make sure ther e ar e no check marks next to Pause Printing or Use Printer Offline . If a check mark is pr esent on either option, click the menu option to remo ve it. If the menu has the Use Printer On line opti on, sele[...]

Cause: The print spoo ler needed to be rest arted. If this did not so lve the issue, try the next solution. Solution 8: Check the software application Solution: Verify whether the software appli cation is the prob lem. To verify the software application 1. Close the softw are application and reop en it. 2. Try to prin t again fro m the software app[...]

If this did not solve the issue, try the n ext solution. Solution 2: Check the power cord and USB cable Solution: Make sure that the power cord and USB cable are properly att ached and plugged in. Also, make sure that the product is turned on. To check the power supply 1. Make sure the power cord is firmly connected to bot h the product and the pow[...]

To check the USB co nnection 1. Verify that the USB cable i s securely plugged into the USB port on the back of the product. 2. Make sure the other end of the USB cable is plu gged into a USB port on your computer. 3. Try to scan again. If the scan fails, cont inue to the next step. 4. Do one of the f ollowing, depending upon how the product is con[...]

Solution 3: Restart the com puter Solution: Re start the computer. Cause: You might not have rest arted the computer after installing t he product software. Or, the re might have been another problem wit h the computer. If this did not solve the issue, try the n ext solution. Solution 4: Unins tall and reinstall the product Solution: Uninstall the [...]

7. Follow the onscreen instructions and the instructions pro vided in the Setup Guide that came with the p roduct. 8. If you are still h aving trouble scanning, remove the following additio nal applications from the Add/Remove Programs list, if they are present. CAUTION: If the computer i s manufactured by HP or Compaq, do not remove any applicat i[...]

Solution 2: Check the power cord and USB cable Solution: Make sure that the power cord and USB cable are properly att ached and plugged in. Also, make sure that the product is turned on. To check the power supply 1. Make sure the power cord is firmly connected to bot h the product and the power adaptor. Plug the power cord into a power outlet, surg[...]

To check the USB co nnection 1. Verify that the USB cable i s securely plugged into the USB port on the back of the product. 2. Make sure the other end of the USB cable is plu gged into a USB port on your computer. 3. Try to scan again. If the scan fails, cont inue to the next step. 4. Do one of the f ollowing, depending upon how the product is con[...]

Solution 3: Restart the com puter Solution: Re start the computer. Cause: You might not have rest arted the computer after installing t he product software. Or, the re might have been another problem wit h the computer. If this did not solve the issue, try the n ext solution. Solution 4: Unins tall and reinstall the product Solution: Uninstall the [...]

7. Follow the onscreen instructions and the instructions pro vided in the Setup Guide that came with the p roduct. 8. If you are still h aving trouble scanning, remove the following additio nal applications from the Add/Remove Programs list, if they are present. CAUTION: If the computer i s manufactured by HP or Compaq, do not remove any applicat i[...]

3. Remove all the items that are related t o the HP scanning software. A message appears on the computer to restart after removing some p r ograms from the Add/Remove Programs li st. 4. Select Click here to re start later . 5. Disconnect the product from your com puter and then restart your comput er. NOTE: It is important that you disconnect the p[...]

3. Remove all the items th at are related to the HP scanning software. A message appears on the comp uter to restart after removing some pr ograms from the Add/Remove Programs list. 4. Select Click here to restart later . 5. Disconnect the pr oduct from your computer and then restart your co mputer. NOTE: It is important that yo u disconnect the pr[...]

• Solution 5: Uninst all and reinstall the HP Photosmart Software • Solution 6: Contact H P support for service Solution 1: Re set the product Solution: Turn off the product and reset it by di sconnecting the power cord. Wait 60 seconds, and then plug in the power cord. Turn on the prod uct. Cause: You needed to reset the product. If this did n[...]

To check the USB co nnection 1. Verify that the USB cable i s securely plugged into the USB port on the back of the product. 2. Make sure the other end of the USB cable is plu gged into a USB port on your computer. 3. Try to scan again. If the scan fails, cont inue to the next step. 4. Do one of the f ollowing, depending upon how the product is con[...]

Solution 3: Restart the com puter Solution: Re start the computer. Cause: You might not have rest arted the computer after installing t he product software. Or, the re might have been another problem wit h the computer. If this did not solve the issue, try the n ext solution. Solution 4: Unins tall and reinstall the product Solution: Uninstall the [...]

7. Follow the onscreen instructions and the instructions pro vided in the Setup Guide that came with the p roduct. 8. If you are still h aving trouble scanning, remove the following additio nal applications from the Add/Remove Programs list, if they are present. CAUTION: If the computer i s manufactured by HP or Compaq, do not remove any applicat i[...]

Error reading or writi ng the file Solution: Check to see if you have the right fold er and file name. Cause: The product soft ware could not open or save the file. File not found Solution: Close some applications and try the task again. Cause: There was not eno ugh available memory on your com puter to create a print preview file . File format not[...]

Cannot crop Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved. • Solution 1: Cl ose applications that are not being used • Solution 2 : Create more spa ce[...]

• The software that came with the product was not installed correctly. • The software th at came with the product is installe d, but it was not running. No scan options Solution: Make sure the software is installed and running. For m ore information, see the Setup Guide t hat came with the HP All-in-One. Cause: The software that came with the p[...]

Out of paper Try the following so lutions to resolve the issue. Solutio ns are listed in order, with th e most likely solution f irst. If the first solution does not sol ve the problem, continue trying the remaining soluti ons until the issue is resolved. • Solution 1: Re place the rear access door of the product • Solution 2: Ch eck the paper [...]

5. Insert the stack of paper into the inp ut tray with the short edge forward and the print side dow n. Slide the stack of paper forwa rd until it stops. 6. Slide the paper-width guide inward unt il it stops at the edge of the pa per. NOTE: Do not overload in the input tray; m ake sure the stack of paper fits within the inpu t tray and is no higher[...]

in the Size list to see if a defined pap er size already exists for the type of paper you are usin g. Paper type Sugge sted paper size settings Copier, multi-purpose, or plain papers Letter or A4 Envelopes Appropriate listed envelope size Greeting-card papers Letter or A4 Index cards Appropriate listed card size (i f listed sizes are not appropriat[...]

Make sure you have the f ollowing materials available : • Lint-free clot h, or any soft material that will not come apart or leave fibers. • Distilled, filte red, or bottled wa ter. To clean the roll ers 1. Turn off the product and remove the p ower cord. 2. Remove the rear access door . 3. Dip the lint-free cloth into the purif ied or distille[...]

Paper jam or misfee d Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The HP All-in-One h ad a paper jam. Paper mismatch Solution: Change the print setting or load the appropriat e paper in the input tray. For more information, see: • Set the paper t ype for printing • Choose papers for printing and copying Cau[...]

HP All-in-One not found Solution: If the product is not properly connecte d to the computer, communication errors can occur. Make sure the USB cable is securel y connected to the product and the computer, as shown b elow. For more information, see: After setting u p the product, it does not prin t Cause: This error applies onl y to USB-connect ed d[...]

Solution 2: Make sure the product is connected to the computer Solution: If the product is not pr operly connected to the computer, communication errors can occur. Try the following: For more information, see: After setting up the product, it does not print Cause: The computer was no t communicating with the prod uct. Imprope r shutd own Solution: [...]

Solution 2: Make sure the p r oduct is co nnected to the computer Solution: If the product is not properly connecte d to the computer, communication errors can occur. Make sure the USB cable is securel y connected to the product and the computer, as shown b elow. For more information, see: After setting u p the product, it does not prin t Cause: Th[...]

NOTE: HP cannot guaran tee the quality or reliab ility of non-HP supplies. Printer service or repairs re quired as a result of using of a non-HP sup ply will not be covered under warranty. If you believe you purchased genuine HP print cartri dges, go to: www.hp.com/go/antic ounterfeit For more information, see: Replace the print cartridg es Cause: [...]

cartridge availabl e to avoid possible printing delays. You do not need to re place the print cartridges unt il print quality becomes unacceptable. If you have installed a refilled or remanufactured ca rtridge, or a cartridge that has been used in anoth er product, the ink level indicato r may be inaccurate or unavailable . For HP product return an[...]

Solution 1: Prin t a self-test r eport Solution: Print a self-test report to see if the product can print. To print a self-test report 1. Load letter or A4 un used plain white paper into th e input tray. 2. Press and hol d the Cancel butto n and then pr ess the Start Copy Color butto n. The product prints a self-test report, which might indicate th[...]

3. If the print carriage did not move, open th e front access door, and make note of where the carriage is stu c k and look for jammed p aper. A paper jam can cause the error me ssage and the print carriage to stall. CAUTION: Do not use any tools or other devices to remove jam med paper. Always use cautio n when removing jammed paper from insi de t[...]

b . Ch eck for any paper still in the product. Gently pull any paper out of the rollers. c . Replace t he rear access door. Gently push the door forward until i t snaps into place. 6. Do one of the f ollowing, depending u pon the state of the pr oduct: • If the On button lig ht is on and steady, print a sel f-test report. If you can print a self-[...]

4. Pl ug the powe r cord directl y into a wall ou tlet. 1 Power connection 2 Power cord and adaptor 5. Try to print from your computer. If the product prin ts when plugged directly into a wall outlet while disconnecte d from any power strip s or surge suppressors, the power strip o r surge suppressor might not be allow ing sufficient voltage to rea[...]

To find support and warrant y information, go to the HP Web sit e at www.hp .com/ support . If prompted, choose your cou ntry/region, and then click Contact HP for information on calling for technical support. Cause: Incorrect type of p aper was loaded in the input tra y. If this did not so lve the issue, try the next solution. Solution 2: Make sur[...]

If this did not solve the issue, try the n ext solution. Solution 4: Alig n newly inst alled print cartridg es Solution: You must align the print cartridges t o ensure excellent pr int quality. If the alignment e rror persists and you cannot clear it , your print cart ridge might be defective. C o ntact HP for supp ort. To find support and warra nt[...]

Solution 1: Remo ve and reinsert the print cartridge s Solution: Remove and reinsert the p rint cartridges and verify that th ey are fully inserted and l o cked in place. Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges are instal led correctly 1. Make sure the product is turned on. 2. Ope[...]

5. Reinsert the print cartridge by sliding it forward into t he slot on the right. Then push the print cartridge forward until it clicks in to the socket. 6. Repeat steps 1 and 2 for the tri-color prin t cartridge on the left side. Cause: The indicated print cartridges were installed incorrectl y. If this did not solve the issue, try the n ext solu[...]

3. Lightly press down on the print cartridge to release it, and the n pull it towards you out of the slot. NOTE: Do not remove both print cartridg es at th e same ti me. Remove and clean each prin t cartridge one at a tim e. Do not leave a prin t cartridge outside the HP All-in- One for more t han 30 minute s. 4. Inspect the p r int cartri dge cont[...]

9. Repeat if necessary for the other print cartridge. 10. Gent ly close the print cartridge door and plug the p ower cord into the back of the product. Cause: The print cartridge contacts n eeded to be cleaned. If this did not solve the issue, try the n ext solution. Solution 3: Replac e the print cartridges Solution: Replace the indicated print ca[...]

If you are using pr int cartridges that are not compati ble with the product, replace the indicated print cartridges with print cartridges that are compatible. If it appears t hat you are using the correct print cartridge s, proceed to the next solution. For more information, see: • Shop for ink supplies • Replace t he print cartridges Cause: T[...]

To make sure the p rint cartridges are install ed correctly 1. M ake sure the p roduct is tu rned on. 2. Open the print cartridge door. The print carria ge moves to the far right side of the product. 3. Check to make sure you are using the correct print cart ridges for your product. For a list of comp atible print cartridges, see the printed docume[...]

5. Reinsert the print cartridge by slidin g it forward into the slot on t he right. Then push the print ca rtridge forward until it clic ks into the socket. 6. Repeat steps 1 and 2 for the tri-col or print cartridge on the left si de. NOTE: If the print cartridg es are installed in the wrong slots and yo u cannot remove them from the p roduct, cont[...]

3. Check to make sure you are using the correct print cartri dges for your product. For a list of compatibl e print cartridges, see the printed docu mentation that came with the product. 4. Remove the black print cartridge from the slo t on the right. Press down on the cartridge to relea se it, and then pull it toward you out of the slot. 1 Tri-col[...]

11. Open the print cartridge d oor and reinsert the tri-co lor print cartridge by sliding it forward into the sl ot on the left. Then push the prin t cartridge forward until it clicks into the slot. 12. Close the print cart ridge door. • Solution 1: Remove and reinsert the print cartridge s • Solution 2: Cl ean the print cartridge contact s •[...]

4. Remove the black print cartridge from the slot o n the right. Do not touch the ink nozzles or the co pper-colored contac ts. Check for possibl e damage to the copper- colored contacts or ink nozzles. Make sure the clear pla stic tape has been removed. If i t is still covering the ink nozzles, ge ntly remove the cle ar plastic tap e by using the [...]

Make sure you have the following materials availa ble: • Dry foam rubber swabs, lint-free cloth, or any soft material that w ill not come apart or leave fibe rs. TIP: Coffee filters are li nt-free and work well for cleaning p rint cartridges. • Distilled, filtered, or bottled water (ta p water might contain contamin ants that can damage the pri[...]

7. Clean only the copper-colored contacts. Al low the print cartridges to d ry for approximately t en minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the p rint cartridge back into the slot. M ake sure you push the print cartridge in firmly unt il it snaps into place. 9[...]

Solution 3: Replace th e print cartridges Solution: Replace the prin t cartridges that are experien c ing the problem. If only one of the print cartri dges is experiencing the problem, you can also remo ve it and print using ink-ba ckup mode. NOTE: During ink- backup mode, the pro duct can only pri nt jobs from the computer. Yo u cannot initiate a [...]

13 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One. This section contains the following topics: • Warranty • Print cartridge warranty information • Support process • Before you call HP customer support • HP support by phone • Additional warranty options • HP Quick Exchange Service (Jap[...]

• Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that are availab le when you register the product 3. Call HP support. Support options and availabilit y vary by product, country/region, and language. Before you call HP customer support Software programs from oth[...]

Phone support per iod One year of phone support is available in North America, Asia Pacific, and L atin America (including Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa , go to www.hp.com/support . Standard phone company charge s apply. Placing a call Call HP support while you are in front of the comput[...]

HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, se e Pack the product . HP Korea customer support Chapter 13 210 HP warranty and support HP warranty and suppo rt[...]

Prepare the product for shipmen t If after contacting HP Customer Support or return ing to the point of purchase you are requested to send the product in for service, make sure you re move and keep the following items before returning your product: • The print cartridg es • The power cord, USB cable, and any othe r cable connected to the HP All[...]

If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage c aused by improper packaging and/or improper transportation is not covered under the w arranty. 2. Place the return shipping l abel on the outside of the box. 3. Include the following items in the box: • A complete description of s[...]

14 Technical information The technical specifications and international r egulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed do cumentation that came with the HP All-in-One . This section contains the following topics: • Specifications • Notice to Windows 2000 users • Envir[...]

• Maximum copy enlargement rangi ng from 200-400% (d epends on model) • Maximum copy reduction ranging from 25-50% (depen ds on model) Scan specifications • Image editor included • Integrated OCR software automatically converts scanned text to editable text (if installed) • Twain-compliant software interface • Resolution: up to 1200 x 2[...]

Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281 :2002. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life. Material safety data sheets Material safety data sheets (MSDS)[...]

Disposal of waste equ ipment by users in private househ olds in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the pr oduct or on its packaging indicates that this produc t must not be disposed of with your other hou sehold wa ste. Instead, it is y our responsibility to dispose of [...]

Regulatory notices The HP All-in-One meets product requirements fr om regulato ry agencies in your country/region. This section contains the following topics: • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Noise emission statement for Ge[...]

VCCI (Class B) compli ance statement for users in Japan Notice to users in Japa n about the power cord Noise emission s tatement for G ermany Geräusc hemission LpA < 7 0 dB am Arbe itsplatz im Normalbetri eb nach DIN 45 6 35 T . 1 9 Toxic and hazard ous substance table Chapter 14 218 Technical information Technical information[...]

HP Deskjet F4 200 All-in-One series d eclaration of conformi ty Regulatory notices 219 Technical information[...]

Chapter 14 220 Technical information Technical information[...]

Index Symbols/Numerics 10 x 15 cm photo paper load 26 2 pages on 1, print 46 4 pages on 1, print 46 4 x 6 inch (10 x 15 cm) borderless photos print 38 4 x 6 inch photo paper, load 26 A A4 paper, load 24 addresses, print 49 after the support period 209 align print cartridges 76 alignment failed 191 print cartridges 191 B blank copy 130 scan 133 book[...]

improper shutdown 184 ink drying time 177 low 125, 186 sprays inside HP All-in- One 126 streaks on the back of paper 113 ink cartridges HP ink depleted 186 ink levels, check 71 ink supplies purchase 83 ink, removing ink from skin and clothing 82 ink-backup mode 75 install software, troubleshoot 85 invalid file name 175 iron-on transfers 48 L labels[...]

print carriage stalled 187 print cartridge protector 76 print cartridges align 76, 191 check ink levels 71 clean 77 clean contacts 78 clean ink nozzle area 80 damaged 193 error message 193 handle 70 incorrect 193 low ink 125 low on ink 186 missing 193 non-HP ink 185 order 83 part names 70 previously used 186 repla ce 72 store 76 tips 97 print quali[...]