HP OMNIBOOK XE3 manual

HP OmniBook XE3 Corporate Evaluator’s Guide[...]

2 Corporate Evaluator’s Guide Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett - Packard Company makes no wa rranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. He[...]

Corporate Evaluator’s Guide 3 HP Software Product License Agreement Your notebook PC contains facto ry - installed software programs. Please read the Software License Agreement before proceeding. Carefully read this License Agreement before proceeding to operate this equipment. Rights in the software are offered only on the condition that the cus[...]

4 Corporate Evaluator’s Guide contained in any such product recovery CD - ROM shall be governed by the Microsoft End User License Agreement (EULA). Transfer of Rights in Software. Customer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third p[...]

Corporate Evaluator’s Guide 5 Contents Introducing th e Notebook Computer .......................................................................................... 11 Taking Inventory ...................................................................................................................... 12 Software bundled on your computer .......[...]

6 Corporate Evaluator’s Guide To take care of your computer ......................................................................................... 40 To safeguard your data ..................................................................................................... 41 To extend the life of the display .................................[...]

Corporate Evaluator’s Guide 7 Expanding the hibernate partition .......................................................................................... 78 Updating Windows Drivers .................................................................................................... 79 To download the latest Windows drivers ......................[...]

8 Corporate Evaluator’s Guide DVD problems ................................................................................................................... 104 Hard disk drive problems ................................................................................................ 106 Heat problems .............................................[...]

Corporate Evaluator’s Guide 9 Safety Info rmation .................................................................................................................. 153 Power Cords ...................................................................................................................... 153 Battery Safety .............................[...]

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Corporate Evaluator’s Guide 11 Introducing the Notebook C omputer[...]

Introducing the Notebook Computer Taking Inventory 12 Corporate Evaluator’s Guide Taking Inventory Your HP notebook PC is shipped with these items: • battery • AC adapter and power cord • Quick Start sheet • HP notebook PC Startup Guide • Recovery CD (or CDs), used to restore Windows and all software included with your co mputer • Mic[...]

Introducing the Notebook Computer Taking Inventory Corporate Evaluator’s Guide 13 • PS/2 Y adapter for mouse and keyboard • additional R AM — HP SDRAM: • 64 MB • 128 MB To find more information The following table lists other sources of information about your HP notebook PC and related products. Source Description Quick Start sheet This[...]

Introducing the Notebook Computer Identifying Parts of the Notebook 14 Corporate Evaluator’s Guide Identifying Parts of the Notebook Top and right side view 1 One - Touch buttons 8 CD - ROM drive or DVD 2 Power switch 9 Microphone 3 Status lights (see “ Status lights “ on page 17 ) 10 CD - ROM or DVD eject button 4 Pad Lock touch pad on/off b[...]

Introducing the Notebook Computer Identifying Parts of the Notebook Corporate Evaluator’s Guide 15 Front view 14 Headphone audio jack 15 Status panel mode select button 16 Status panel 17 Multimedia buttons (see “Multimedia Buttons” on page 17 ) 18 Latch (to open computer) Rear and left side view[...]

Introducing the Notebook Computer Identifying Parts of the Notebook 16 Corporate Evaluator’s Guide 19 AC adapter (power) jack 26 USB ports 20 PS/2 port (external mouse or keyboard) 27 Microphone jack 21 Serial port 28 Kensington lock slot (security connector) 22 Parallel port 29 PC card slots 23 VGA port (external monitor) 30 System - off button [...]

Introducing the Notebook Computer Identifying Parts of the Notebook Corporate Evalua tor’s Guide 17 Status lights 1 Power 2 Battery 3 Caps lock (capital letters) 4 Num lock (numeric keypad) 5 Scroll lock 6 Floppy disk drive access 7 Hard disk drive ac cess 8 CD - ROM drive or DVD access Multimedia buttons The multimedia buttons are on the front o[...]

Introducing the Notebook Computer Identifying Parts of the Notebook 18 Corporate Evaluator’s Guide The buttons also work if the system is turned on, though in that case you don’t ne ed to use the multimedia power switch to turn on the player. When the computer is on, the volume control buttons also govern the volume for most other audio applica[...]

Introducing the Notebook Computer Identifying Parts of the Notebook Corporate Evaluator’s Guide 19 When the computer is on (or when the computer is off and the AC adapter is plugged in), these modes are displayed sequentially as you press the mode button: • power management status: on, off, standby (STBY), o r hibernate (ZZZZ) • battery charg[...]

Introducing the Notebook Computer Identifying Parts of the Notebook 20 Corporate Evaluator’s Guide To use the standby button You can use the standby button to save the current state of your computer and then to return quickly to the same state when you are ready to resume work. To put the computer in standby mode when it is on, press the large bl[...]

Introducing the Notebook Computer Setting Up Your Computer Corporate Evaluator’s Guide 21 Setting Up Your Computer To install the battery Your computer is shipped with the battery installed. If the battery has been removed, you can install it by inserting it into the battery bay on the bottom of your computer. Insert the back edge first, as shown[...]

Introducing the Notebook Computer Setting Up Your Computer 22 Corporate Evaluator’s Guide CAUTION Use only an HP AC adapter intended for this product, either the adapter that came with the computer or another authorized HP adapter. Using an unauthorized AC adapter can damage the computer and may void your warranty. Refer to the wa rranty statemen[...]

Introducing the Notebook Computer Setting Up Your Computer Corporate Evaluator’s Guide 23 2. Plug the other end of the phone line into a telephone jack. (If the phone line does not fit your telephone jack, you may need to use an adapter.) CAUTION Your built - in modem may not work with multiple phone lines or a private branch exchange (PBX), cann[...]

Introducing the Notebook Computer Setting Up Your Computer 24 Corporate Evaluator’s Guide 3. Follow the instructions as they appear on the screen. During setup, you are prompted to: • enter a user name • accept the License Agreement You can also register your computer at this time. Follow the instructions on the screen during setup, or — if[...]

Introducing the Notebook Comput er Setting Up Your Computer Corporate Evaluator’s Guide 25 If your computer does not have a built - in modem, you can register after you set up a P C card modem or an external modem — or you can register by phone or fax. By phone You can call your HP Customer Care Center and register by phone. Check “ To call t[...]

Introducing the Notebook Computer Setting Up Your Computer 26 Corporate Evaluator’s Guide To reset your computer If Windows or your computer stops responding, you can reset the computer and restart Windows. 1. If possible, shut down Windows (Start, Shut Down, Shut down, OK). 2. If the computer does not shut down, slide and hold the power switch f[...]

Corporate Evaluator’s Guide 27 Using Your Computer[...]

Using Your Computer Operating Your Computer 28 Corporate Evaluator’s Guide Operating You r Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key — a shortcut key sequence — for various system controls. Press and hold Fn while pressing the appropriate key. (When using an external keyboard, press and h[...]

Using Your Comp uter Operating Your Computer Corporate Evaluator’s Guide 29 The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you click the right mouse button while pointing at the application. Windows key combinations Key combination Does this Windows key+E Runs Windows Explorer[...]

Using Your Computer Operating Your Computer 30 Corporate Evaluator’s Guide 1. Shifted. 2. Unshifted. 3. ALT GR. To adjust the display brightness You can adjust the brightness of your notebook’s display. • To decrease the brightness, press Fn+F1. • To increase the brightness, press Fn+F2. When you are using battery power, the display dims au[...]

Using Your Computer Operating Your Computer Corporate Evaluator’s Guide 31 Many audio applications contain volume controls within the software; consult help in an application to use such controls. In some cases, the application responds only to those controls. To use the touch pad The touch pad, a touch - sensitive pointing device that controls t[...]

Using Your Computer Operating Your Computer 32 Corporate Evaluator’s Guide • To drag an item, move the pointer over the item. Press and hold the left click button while you move the pointer to the new location. Release the button. • To scroll up and down, press the top or bottom of the center toggle below the touch pad. • To d isable the to[...]

Using Your Computer Operating Your Computer Corporate Evalua tor’s Guide 33 4. Click on the button of the key you want to reconfigure. 5. In the Button Label field, type the name of the application you want to start with this button. This name will appear onscreen when you press the button. 6. From the list of preinstalled applic ations, select t[...]

Using Your Computer Operating Your Computer 34 Corporate Evaluator’s Guide 1. Select Change Color. 2. Click on the desired color swatch. 3. Click OK, then Done, then OK. To enable or disable Onscreen Display 1. Check Enable to enable onscreen display. (Or uncheck Enable to disable.) 2. Click Done, then OK. To change the size of the display 1. Cli[...]

Using Your Computer Securing Your Computer Corporate Evaluator’s Guide 35 Securing Your Computer It is important to maintain security of the computer and of your data. You can improve security by — among other methods — using a password, locking the computer with a cable, or setting up virus protection. To set up password protection You can p[...]

Using Your Computer Securing You r Computer 36 Corporate Evaluator’s Guide 6. Click OK. To set up password protection in Windows 2000 1. Press Ctrl+Alt+Del. 2. Click Change Password. 3. Enter your old Windows password, if you had one; if not, leave Old Password blank. 4. Enter your new password twice . 5. Click OK. 6. Click Cancel If you want to [...]

Using Your Computer Securing Your Computer Corporate Evaluator’s Guide 37 2. Loop the cable to create a slipknot around the stationary object — make sure it can’t slip off. 3. Insert the lock into the computer’s security connector and release the key. Store the key in a safe place away from the computer. To use vir us - protection software [...]

Using Your Computer Working in Comfort with a Notebook PC 38 Corporate Evaluator’s Guide Working in Comfort with a Notebook PC You can use your HP notebook computer virtually anywhere, anytime. The following recommendations should help you work more comfortably. Note that if you are using your portable computer as your primary computer, or using [...]

Using Your Computer Working in Comfort with a Notebook PC Corporate Evaluator’s Guide 39 • Try to type as lightly as possib le. The notebook keyboard requires little force to activate. • Take frequent, short rest breaks — this is especially important in a mobile computing environment. • Portable computers weigh between approximately 1.5 a[...]

Using Your Computer Caring for Your Computer 40 Corp orate Evaluator’s Guide Caring for Your Computer Here are some recommendations fo r maintaining your computer during everyday use, as well as preventing potential physical damage or data loss. To protect your hard disk drive Hard disk drives, like other internal components, are not indestructib[...]

Using Your Computer Caring for Your Computer Corporate Evaluator’s Guide 41 To safeguard your data • Do not touch the touch pad or a ctivate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy disk, tape, or network drives. • Use a virus - scanning program,[...]

Using Your Computer Caring for Your Computer 42 Corporate Evaluator’s Guide • To lengthen the life of a battery, be sure to charge the battery regularly. • For long - term storage, the battery must be charged at 20 – 50% to minimize capacity loss by self - discharge and to avoid deterioration of battery performance. • For a model with a d[...]

Corporate Evaluator’s Guide 43 Traveling w ith Your Computer[...]

Traveling with Your Computer Managing Power Consumption 44 Corporate Evalu ator’s Guide Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and exte nd battery life. With[...]

Traveling with Your Computer Managing Power Consumption Corporate Evaluator’s Guide 45 System standby Action Turns off the display and hard disk drive to conserve battery power. When No activity of the keyboard or mou se, no disk drive access, and no port (serial, parallel, or IR) activity for the specified interval. Resume Press the blue standby[...]

Traveling with Your Computer Managing Power Consumption 46 Corporate Evaluator’s Guide When Pr ess the blue standby button. Resume Press the blue standby button to return to your current session. System standby can also occur automatically when the timeout setting in the Power Management Properties window is reached. (In Windows 98 and Windows 20[...]

Traveling with Your Computer Using Battery Power Corporate Evaluator’s Gu ide 47 Using Battery Power You can operate the HP notebook PC on battery power for extended periods, but you should be prepared to save your work and shut down if the battery is low. Follow the tips in this section to maximize the length of time you can operate on battery p[...]

Traveling with Your Computer Using Battery Power 48 Corporate Evaluator’s Guide The System Tray on the Windows taskbar includes a power icon that allows access to more detailed battery status information. The icon looks like a battery when AC is not connected. • Place pointer over the power icon to display a percentage of remaining time. • Ri[...]

Traveling with Your Computer Using Battery Power Corporate Evaluator’s Guide 49 • Turn off the CD player when you are not using it. • For a model with a dual - speed processor, use the lower speed on b attery power (see “ To control the processor speed “ on page 49 ). The default settings conserve battery power. • See “ Managing Power[...]

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Corporate Evaluator’s G uide 51 Making Connections[...]

Making Connections Using the Modem 52 Corporate Evaluator’s Guide Using the Modem By connecting your modem to a telephone line, your PC can communicate with other networked computers. You can explore the Internet, send and receive e - mail messages, and send and receive faxes. Your HP notebook PC contains several software programs that work with [...]

Making Connections Using the Modem Corporate Evaluator’s Guide 53 2. Connect a telephone cord with an RJ - 11 plug to the built - in modem (or connect to a PC card or ex ternal modem). If the plug on the phone cord doesn’t fit the modem jack, you may need to buy an adapter. Special notes about using a modem in certain countries • In France, i[...]

Making Connections Using the Modem 54 Corporate Evaluator’s Guide To connect to the Internet If you have not yet signed up with an Internet Service Provider (ISP), see “ To connect to an Internet Service Provider “ on page 25 for instructions. When you have signed up with an ISP, you can connect to the Internet. Choose one of the following: ?[...]

Making Connections Using the Modem Corporate Evaluator’s Guide 55 To dial in to a network You can use the modem to dial in to a LAN (local area network) that sup ports dial - in connections. This gives you access to network resources from a remote location. • See Windows Help for information about setting up and using dial - in ne twork connect[...]

Making Connections Using the Modem 56 Corporate Evaluator’s Guide For example, to force the built - in modem to connect with V.34 modulatio n, you can use the +MS command, as shown in the table of AT commands — type AT+MS=11 in the space for extra settings. To send and receive e - mail The steps for sending and receiving e - mail depend on your[...]

Making Connections Using the Modem Corporate Evaluator’s Guide 57 To send and receive faxes (Windows 98) S ending and receiving faxes requires just a telephone connection — you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. QuickLink III fax software is included with Windo[...]

Making Connections Using the Modem 58 Corporate Evaluator’s Guide 1. In QuickLink, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax. To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone c onnection — you don’t need an Internet conne[...]

Making Connections Using the Modem Corporate Evaluator’s Guide 59 2. In the Received Faxes folder, double - click the fax. 3. To print, click File, Print.[...]

Making Connections Connecting to a LAN 60 Corporate Evaluator’s Guide Connecting to a LAN If your computer has a LAN port , you can use it to connect to a local area network (LAN). This gives you access to network resources — such as printers and file servers on your corporate network — and in some cases also to the Internet. To connect to a [...]

Making Connections Connecting PC Cards Corporate Evaluator’s Guide 61 Connecting PC Cards The two PC card slots are available for storing data and expanding communication capabilities. Your computer supports standard Type I, II, and III PC cards (PCMCIA and CardBus). You can use one slot or both. CAUTION Do not remove a PC card while the computer[...]

Making Connections Connecting PC Cards 62 Corporate Evaluator’s Guide • In PC Card Properties, select the network card. • Click Stop. 2. Flip the eject button out, so that it sticks out from the side of the computer. 3. Press the eject button and pull out the network card. 4. Insert the card again to reestablish network connection.[...]

Making Connections Connecting Ex ternal Components Corporate Evaluator’s Guide 63 Connecting External Components You can connect external components — such as a printer, mouse, monitor, or keyboard — directly to your computer or to the optional port replicator. To identify the ports Using the ports on the rear of the computer or on the port r[...]

Making Connections Connecting External Components 64 Corporate Evaluator’s Guide Notebook ports 1 AC adapter jack 2 Serial port 3 VGA port (external monito r) 4 TV out 5 Microphone port 6 PS/2 port 7 Parallel port 8 Infrared port 9 USB ports Port replicator ports[...]

Making Connections Connecting External Components Corporate Evaluator’s Guide 65 1 AC adapter jack 2 PS/2 mouse port 3 PS/2 keyboard port 4 LAN port (networking ) 5 Serial port 6 Parallel port 7 VGA port (external monitor) 8 TV out 9 USB ports (2) 10 Audio in 11 Audio out (external speaker) 12 Microphone port To connect a printer (or another para[...]

Making Connections Connecting External Components 66 Corporate Evaluator’s Guide • To connect a device that has a PC - type jack, first connect its cable to an adapter cable with a PS/2 jack. Note To use hot keys from an external keyboard, substitute Ctrl+Alt for the computer Fn key. Use the Ctrl and Alt keys on the left side of the keyboard. F[...]

Making Connections Connecting External Components Corporat e Evaluator’s Guide 67 To use infrared devices You can communicate between your HP notebook PC and infrared devices without using cables. To enable the infrared port Before you use your infrared port to transfer files or to print to an infrared printer, you must enable the infrared port i[...]

Making Connections Connecting External Components 68 Corporate Evaluator’s Guide With Windows 98, you must install the printer driver and assign it to the notebook’s Infrared Printing (LPT) port, which is usually assigned to LPT3. Click St art, Settings, Printers, Add Printer, and follow the onscreen directions. If you have already assigned a p[...]

Making Connections Connecting External Components Corporate Evaluator’s Guide 69 To switch the display to the external monitor • Close the computer lid. OR • Press Fn+F5 (or Left Ctrl+Left Alt+F5 on an external keyboard) to cycle through the display options: notebook display, external monitor, both. To adjust monitor resolution 1. Click Start[...]

Maki ng Connections Connecting External Components 70 Corporate Evaluator’s Guide You can change the Screen area and Colors settings for the second monitor by selecting Display #2. These settings can be different from your notebook display settings. To use a TV set as monitor You can conne ct your computer to a television set and then use it as a[...]

Making Connections Connecting External Components Corporate Evaluator’s Guide 71 To connect to the port replicator 1. Plug in the AC adapter, then connect it to the rear of the port replicator. Make s ure that the AC status light is on. 2. Align the computer with the locator pins on the port replicator. 3. Press the computer down until it clicks [...]

Making Connections Connecting External Components 72 Corporate Evaluator’s Guide 2. Lift the computer from the port replicator.[...]

Corporate Evaluator’s Guide 73 Configuring and Expanding Your Computer[...]

Configuring and Expanding Your Computer Using the BIOS Setup Utility 74 Corporate Evaluator’s Guide Using the BIOS Setup Utility The BIOS (Basic Input and Output System) Setup utility is a menu - driven utility that enables you to make changes t o the system configuration and tailor the operation of your computer to your individual work needs. Th[...]

Configuring and Expanding Your Computer Installing RAM modules Corporate Evaluator’s Guide 75 Installing RAM modules The notebook prov ides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer’s computer chips are extremely static - sensitive. Static[...]

Configuring and Expanding Your Computer Installing RAM modules 76 Corporate Evaluator’s Guide 5. Replace the RAM expansion module door. 6. Insert the bat tery.[...]

Configuring and Expanding Your Computer Removing RAM modules Corporate Evaluator’s Guide 77 Removing RAM modules After you remove the RAM expansion cover: 1. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module). When you release the latches, the free edge of the m odul[...]

Configuring and Expanding Your Computer Expanding the hibernate partition 78 Corporate Evaluator’s Guide Expanding the hibernate partition You can create the hibernate partition by booting from the Recovery CD. The partitioning and recovery process takes approximately 10 or 15 minutes. Do not interrupt the process or unplug the AC adapter until t[...]

Configuring and Expanding Your Computer Updating Windows Drivers Corporate Evaluator’s Guide 79 Updating Windows Drivers To download the latest Windows drivers Hewlett - Packard supports two operating systems (OSs) on your notebook — Windows 98 and Windows 2000 — and your computer was shipped with one of these OSs. If you decide to install th[...]

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Corporate Evaluator’s Guide 81 Using Windows 2000[...]

Using Windows 2000 Installing Retail Windows 2000 82 Corporate Evaluator’s Guide Installing Retail Windows 2000 Windows 2000 co mes factory - installed on your OmniBook XE3. The following procedure installs a retail version of Windows 2000. If you install a retail version of Windows 2000, you need to manually install the OmniBook specific drivers[...]

Using Windows 2000 Installing Retail Windows 2000 Corporate Evaluator’s Guide 83 4. Click “Advanced” on the Recovery CD - ROM menu. 5. Choose the option “Do not load operating system” then choose “create FAT 16 partition” Or “create FAT 32 partition” and click Continue. 6. Click OK to proceed with repartitioning. 7. When message ?[...]

Using Windows 2000 Installing Retail Windows 2000 84 Corporate Evaluator’s Guid e The password is used to administer User IDs and Windows NT security. The computer name is used by other computers on the network to access your computer. 12. Enter the correct Time Zone and Date and Time, then click Next. 13. At the “Completing the Windows 2000 Se[...]

Using Windows 2000 Installing Retail Windows 2000 Corporate Evaluator’s Guide 85 13. Choose the Driver tab, then click the “Update Driver” button. 14. Click Next on the “Welcome to the Upgrade Device Driver Wizard”. 15. Select “Display a list of t he known drivers for this device” and click Next. 16. Select “Show all hardware of thi[...]

Using Windows 2000 Installing Retail Windows 2000 86 Corporate Evaluator’s Guide To install integrated LAN sup port for retail Windows 2000 1. From Control Panel, double - click System, select the Hardware tab then click on the Device Manager button. 2. Double - click on the “Ethernet Controller” item under Other Devices. 3. Click on the “R[...]

Using Windows 2000 Instal ling Retail Windows 2000 Corporate Evaluator’s Guide 87 3. Set the infrared po rt to “Enabled”, and the Mode to “FIR”. 4. Save changes and exit. 5. When system reboots Windows 2000 will detect new hardware and install the necessary drivers. To install Hewlett - Packard Configuration Interface (HPCI) for retail Wi[...]

Using Windows 2000 Installing Retail Windows 2000 88 Corporate Evaluator’s Guide The Intel SpeedStep files are located on the Recovery CD - ROM in HP DRIVERS W2K SPEEDSTP. 1. Double - click SETUP.EXE in the SpeedStep directory. 2. When prompted, click on Next. 3. Click on Finish to reboot the OmniBook. To install the OneTouch utility for [...]

Using Windows 2000 Installing Retail Windows 2000 Corporate Evaluator’s Guide 89 11. In the “Critical battery alarm” box click the “Alarm Action” button. 12. In the “Power level” box, choose Hibernate as the action for the compute r to do when the alarm goes off, click OK then click Apply.[...]

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Corporate Evaluator’s Guide 91 Using Windows 98[...]

Using Windows 98 Installing Retail Windows 98 Second Edition 92 Corporate Evaluato r’s Guide Installing Retail Windows 98 Second Edition Windows 98 Second Edition comes factory - installed on your OmniBook XE3. The following procedure installs a retail version of Windows 98 Second Edition. If you install a retail version of Windows 98 Second Edit[...]

Using Windows 98 Installing Retail Windows 98 Second Edition Corporate Evaluator’s Guide 93 2. Open the MS - DOS Prompt. 3. Go to the HP BOOTDISK directory on the Recovery CD. If D: is the drive letter of your CD - ROM drive, type: D: CD HP BOOTDISK 4. Type MAKESUPP. 5. When asked to select a Flopp y drive, type A. 6. Type Y to acknowledg[...]

Using Windows 98 Installing Retail Windows 98 Second Edition 94 Corporate Evaluator’s Guide 12. From the A: prompt type SYS C: The system is now ready for copying of the operating system files. 13. Insert the Windows 98 Second Edition retail CD - ROM in the CD drive 14. Copy the Windows 98 Second Edition installation files to your hard drive by t[...]

Using Windows 98 Installing Retail Windows 98 Second Edition Corporate Ev aluator’s Guide 95 15. When prompted with the PC Card Wizard click Next, Next, then Finish. 16. Cl ick OK on the Network window, then enter your computer and workgroup names and click Close. 17. Apply any changes when the system displays the Date/Time Properties screen, the[...]

Using Windows 98 Installing Retail Windows 98 Second Edition 96 Corporate Evaluator’s Guide 13. Cli ck Apply, and then Close. Click Yes to restart the computer. To install DirectX7 for retail Windows 98 Second Edition 1. Double - click HP DRIVERS W98 DirectX7 dx70aopk.exe on the Recovery CD - ROM. The Installation of Direct X 7.0 will r[...]

Using Windows 98 Installing Retail Windows 98 Second Edition Corporate Evaluator’s Guide 97 6. Enter the directory of the LAN drivers on the Recovery CD - ROM (D: HP DRIVERS W98 LAN) under “Specify a location” and click Next. 7. Click Next to accept the Accton EN2242 Series MiniPCI Fast Ethernet adapter. 8. Click Next to accept the dr[...]

Using Windows 98 Installing Retail Windows 98 Second Edition 98 Co rporate Evaluator’s Guide 3. Click Next to accept the Default Directory. 4. Click Next to accept Current Settings. 5. Click Finish to reboot your computer. To install the SpeedStep utility for retail Windows 98 Second Edition The SpeedStep (TM) utility enables additional power sav[...]

Using Windows 98 Installing Retail Windows 98 Second Edition Corporate Evaluator’s Guide 99 4. Click Yes to finish installation and reboot.[...]

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Corporate Evaluator’s Guide 101 Troubleshooting Your Computer[...]

Troubleshooting Your Computer Troubleshooting Techniques 102 Corporate Evaluator’s Guide Troubleshooting Technique s This section contains solutions to a few common problems and troubleshooting techniques for your HP notebook PC. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information [...]

Troubleshooting Your Computer Troubleshooting Techniques Corporate Evaluator’s Guide 103 You may also want to test the audio with diagnostics. See “ Testing Hardware Operation .” CD - ROM drive problems If you can’t boot from a CD in the CD - ROM driv e • Make sure the CD is a bootable CD, such as the Recovery CD. • If you always want t[...]

Troubleshooting Your Computer Troubleshooting Techniques 104 Corporate Evaluator’s Guide If part of the Windows desktop is not visible and you have to scroll down to see the taskbar • Your display resolution may be set to 1024×768 on a 12” display, instead of 800×600. You need to set the monitor type to Laptop Display Panel (800×600). 1. C[...]

Troubleshooting Your Computer Troubleshooting Techniques Corporate Evaluator’s Gui de 105 If the DVD is playing erratically • Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the disc is badly scratched, it will have to be replaced. If a DVD movi e stops playing in the middle • The DVD may be double - sided. Open[...]

Troubleshooting Your Computer Troubleshooting Techniques 106 Corporate Evaluator’s Guide Hard disk drive problems If the computer’s hard drive doesn’t spin • Make sure the computer has power. If necessary, connect the AC adapter, making sure it is plugged into a power source and into the rear of the computer. If the hard disk makes a buzzin[...]

Troubleshooting Your Computer Troubleshooting Techniques Corporate Evaluator’s Guide 107 • Customize the touch pad by modifying Mouse properties. 1. Click Start, Settings, Control Panel. 2. Double - click Mouse. If the pointing devices don’t work • Don’t touch the touch pad while booting or resuming. • Reset the computer. If an external[...]

Troubleshooting Your Computer Troubleshooting Techniques 108 Corporate Evaluator’s G uide Modem problems If the modem will not connect at 56K speed • The host modem may not support a 56K (V.90) connection speed. • The speed at which you connect depends on several factors, such as the current condition of the telephone line. If you try connect[...]

Troubleshooting Your Computer Troubleshooting Techniques Corporate Evaluator’s Guide 109 5. Click Properties, Diagnostics, Query Modem. • In Windows Help, use the Modem Troubleshooter. If the modem connection is dropped when transferring large files • There may be st atic or interference on the phone line. Try connecting later. • In Windows[...]

Troubleshooting Your Computer Troubleshooting Techniques 110 Corporate Evaluator’s Guide 4. Click on the button of the key you want to reconfigure. 5. Select the applicat ion or website you want associated with the button. (See “ To configure a One - Touch button “ for more detail.) 6. Click Done, then OK. If the onscreen display does not app[...]

Troubleshooting Your Computer Troubleshooting Techniques Corporate Evaluator’s Guide 111 3. Click the Device Manager tab. 4. Double - click Modem to list the current modem devices. 5. Double - click the internal modem. 6. Select the checkbox “Disable in this hardware profile.” • In Windows 2000, disable the internal modem. 1. Click Start, S[...]

Troubleshooting Your Computer Troubleshooting Techniques 112 Corporate Evaluator’s Guide Port repl icator problems If a port on a port replicator isn’t working • Check that AC power is connected. • While undocked, try using the corresponding notebook port. • See the manual for the por t replicator. Power and battery problems If the comput[...]

Troubleshooting Your Computer Troubleshooting Techniques Corporate Evaluator’s Guide 113 • Check that the battery is fully installed and locked in place. • Turn off the computer, then check that the battery contacts a re clean and that the AC adapter cables are fully plugged in. • Move the computer away from any nearby heat source. Unplug t[...]

Troubleshooting Your Computer Troubleshooting Techniques 114 Corporate Evaluator’s Guide If the left edge of printed output is missing • If the printer you are using is a 600 - dpi (dots per inch) printer, try selecting a compatible printer driver for a 300 - dpi printer. For example, for a 600 - dpi HP LaserJet printer, try using the HP LaserJ[...]

Troubleshooting Your Computer Troubleshooting Techniques Corporate Evaluator’s Guide 115 5. Double - click the internal modem. 6. Select the checkbox “Disable in this hardware profile.” • In Windows 2000, disable the internal modem. 1. Click Start, Settings, Control Panel. 2. Double - click Phone and Modem Options. 3. Select the Modems tab.[...]

Troubleshooting Your Computer Troubleshooting Techniques 116 Corporate Evaluator’s Guide • If you still get no response, c all HP for assistance. If the computer doesn’t boot from battery power • Make sure the battery is properly inserted and fully charged. • Check battery contacts. • If another battery is available, try it. If the comp[...]

Troubleshooting Your Computer Testing Hardware Operation Corp orate Evaluator’s Guide 117 Testing Hardware Operation The DiagTools program provides two levels of testing: • Automated testing using the basic hardware test. • Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures t[...]

Troubleshooting Your Computer Testing Hardware Operation 118 Corporate Evaluator’s Guide 9. Press F3 twice to exit and reboot.[...]

Troubleshooting Your Computer Recovering and Reinstalling Sof tware Corporate Evaluator’s Guide 119 Recovering and Reinstalling Software You can use the Recovery CD to recover an original build, or you can use it to install the HP custom software over a user - installed alternate oper ating system. If you need to recover a specific application, y[...]

Troubleshooting Your Computer Recovering and Reinstalling Software 120 Corporate Evaluator’s Guide To replace a damaged Rec overy CD If you lose or damage the Recovery CD , call the HP Customer Care Center for information about replacing it. See “ To call the HP Customer Care Center ” on page 126 for the phone number. To update the HP noteboo[...]

Troubleshooting Your Computer Recovering and Reinstalling Software Corporate Evaluator’s Guide 121 A few factory - installed applications do not have installation programs on the hard drive. If your computer came with one of these applications (for example, Microsoft Works, Microsoft Encarta, or Microsoft Money), you can rei nstall it by using th[...]

Troubleshooting Your Computer Re moving and Reinstalling the Hard Disk Drive 122 Corporate Evaluator’s Guide Removing and Reinstalling the Hard Disk Drive Removing the hard disk drive is not a simple task since, to improve stability, the drive is located in th e middle of the computer. If you do need to remove it, HP recommends that you back up y[...]

Troubleshooting Your Computer Removing and Reinstalling the Hard Disk Drive Corporate Evaluator’s Guide 123 5. Unscrew the four Phillips screws at the top of the keyboard. (They remain attached to the keyboard.) WARNING Handle the hard drive by its edges only, since static electricity can permanently damage computer parts. Before touching the int[...]

Troubleshooting Your Computer Removing and Reinstalling the Hard Disk Drive 124 Corporate Evaluator’s Guide To install the hard disk drive again If you have removed the hard disk drive when you shipped the computer for service or for some other reason, here’s how to install it agai n: 1. Unplug the AC adapter and remove the battery. 2. Close th[...]

Corpo rate Evaluator’s Guide 125 Service and Support[...]

Service and Support Getting Support for Your HP Notebook PC 126 Corporate Evaluator’s Guide Getting Support for Your HP Notebook PC HP offers a number of ways that you can get technical support for your computer. If you have ques tions or problems, here are the resources available to you: • Look up information in the electronic Reference Guide [...]

Service and Support Getting Support for Your HP Notebook PC Corporate Evaluator’s Guide 127 • applications and operating systems included with your computer • HP - described operation environments and co nditions • HP accessories, HP upgrades, and basic operation and troubleshooting HP will not be able to help with questions about: • non [...]

Service and Support Gettin g Support for Your HP Notebook PC 128 Corporate Evaluator’s Guide Hungary +36 (0)1 382 1111 Ireland +353 (0)1 662 552 5 Italy +39 02 264 10350 Netherlands +31 (0)20 606 8751 Norway +47 22 11 6299 Poland +48 22 519 06 00 Portugal +351 21 317 6333 Russia (Moscow) +7 095 797 3520 Russia (St. Petersburg) +7 812 346 7997 Spa[...]

Service and Support Obtaining Repair Service Corporate Evaluator’s Guide 129 Obtaining Repair Service To receive warranty repair service To receive warranty repair service, contact your HP Customer Care Center. Se e “ To call the HP Customer Care Center ” on page 126 for the phone number. The support technician will help qualify your unit for[...]

Service and Support Hewlett - Packard Limited Warranty Statement 130 Corporate Evaluator’s Guide Hewlett - Packard Limited Warranty Statement 1. HP warrants to you, the end - user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the[...]

Service and Support Hewlett - Pa ckard Limited Warranty Statement Corporate Evaluator’s Guide 131 AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCID ENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries, st[...]

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Corporate Evaluator’s Guide 133 Specifications and Regulatory Information[...]

Specifications and Regulatory Information Hardware and Software Specifications 134 Corporate Evaluator’s Guide Hardware and Software Specifications You will find detailed information about your computer’s hardware and software specifications in the Reference Guide. For the most up - to - date information on HP noteboo k PC specifications, go to[...]

Specifications and Regulato ry Information Hardware and Software Specifications Corporate Evaluator’s Guide 135 Video Expansion When enabled, expands video image to cover entire LCD at lower resolutions. Disabl ed Television Type NTSC or PAL standard. NTSC Base Memory Shows the system memory size. 640KB Extended Memory Shows the extended memory s[...]

Specifications and Regulatory Information Hardware and Software Specifications 136 Corporate Evaluator’s Guide Mode When IR port is enabled, sets the hardware to support SIR (Standard IR) or FIR (Fast IR) infrared communications. FIR Base I/O address When IR port is enabled, sets the I/O address and interrupt. 2F8 IRQ3 DMA channel When FIR mode i[...]

Specifications and Regulatory Information Hardware and Software Specif ications Corporate Evaluator’s Guide 137 Set User Password Sets, chan ges, or clears user password, after supervisor password is set. Password length can be no longer than 8 characters, 0 - 9, A - Z. Set Supervisor Password Sets, changes, or clears supervisor password. This pa[...]

Specifications and Regulatory Information Hardware and Software Specifications 138 Corporate Evaluator’s Guide Get Default Values Restores default s ettings, stays in Setup. Does not affect security, date, or time changes. Load Previous Values Discards Setup changes since last save, stays in Setup. Does not affect security, date, or time changes.[...]

Specifications and Regulatory Information Hardware and Software Specifications Corporate Evaluator’s Guide 139 Video chip S3 Savage/IX – Integrated 4MB SGRAM – Supports AGP 2X mode – 128 - bit, single - cycle 3D architecture – Simultaneous LCD/CRT, LCD/CRT/TV capability – Optimized hardware motion compensation – New high - performance[...]

Spec ifications and Regulatory Information Hardware and Software Specifications 140 Corporate Evaluator’s Guide I/O Ports Serial port: 9 pins (RS232), 16550 compatible High - speed bidirectional parallel port: 25 pins, EPP/ECP capability VGA port: 15 pins with hot plug/unplug CR T detect PS/2: 6 pins, for keyboard, keypad or PS/2 mouse (Y adapter[...]

Specifications and Regulatory Information Hardware and Software Specifications Corporate Evaluator’s Guide 141 Mechanical Kensington lock Continuously variable fan speed Simple Port Replicator Serial Parallel VGA USB x2 TV - out PS/2 x2 RJ - 45 Audio line - in Audio microphone - in Audio headphone - out DC - in (with AC adapter) LEDs: – SysON L[...]

Specifications and Regulatory Information Hardw are and Software Specifications 142 Corporate Evaluator’s Guide Software specifications S oftware 512KB flash BIOS ROM Standby to RAM/Disk Minimal APM 1.2 support Various hot keys for system control Password protection Autoconfiguration with Replicator PC99 ready with PnP Keyboard BIOS flashable ACP[...]

Specifications and Regulatory Information Hardware and Software Specifications Corporate Evaluator’s Guide 143 5 Audio 6 Flop py disk drive 7 LPT1 (ECP parallel port) 8 Real - time clock 9 SCI 10 PCI IRQ (shared by all PCI devices) 11 Free (or MIDI, if enabled). 12 Touch pad, PS/2 mouse 13 Numeric coprocessor 14 Internal hard disk drive (primary [...]

Specifications and Regulatory Information Hardware and Software Specifications 144 Corporate Evaluator’s Guide 3F6 Internal hard disk drive (primary IDE controller) 3F7 Floppy disk drive controller 3F8 - 3FF COM1 (seria l port) DMA Channels 0 Free 1 LPT1 (ECP parallel port) 2 Floppy disk drive 3 Free 4 Cascade from secondary DMA controller 5 Free[...]

Specifications and Regulatory Information Modem Reference Information Corporate E valuator’s Guide 145 Modem Reference Information If your computer has a built - in modem, you can customize the operation of the modem using AT commands and S - registers. You can do this from Modem (Windows 98) or Phone and Modem Options (Windows 2000) in Control P[...]

Specifications and Regulatory Information Modem Reference Information 146 Corporate Evaluator’s Guide Command Function (Ambit) L0 Set low speaker volume L1 Set low speaker volume L2 Set medium speaker volume L3 Set high speaker volume M0 Turn speaker off M1 Turn speaker on during handshaking and turn speaker off while receiving carrier M2 T urn s[...]

Specifications and Regulatory Information Modem Reference Information Corporate Evaluator’s Guide 147 Command Function (Ambit) &D0 Interpret DTR On - to - OFF transition per &Qn &Q0, &Q5, &Q6: The modem ignores DTR &Q1, &Q4: The modem hangs up &Q2, &Q3: The modem hangs up &D1 Interpret DTR On - to - OFF tra[...]

Specifications and Regulatory Information Modem Reference Information 148 Corporate Evaluator’s Guide Command Function (Ambit) &R1 CTS is always active (sync) or CTS is normally ON and will turn OFF only if required by flow control (async) &S0 DSR is always active &S1 DSR will become active after answer tone has been detected and inac[...]

Specifications and Regulatory Information Modem Reference Information Corporate Evaluator’s Guide 149 Command Function (Ambit) When modem receives a break from the DTE: K0,2,4 Enter on - line command mode, no break sent to th e remote modem K1 Clear buffers and send break to remote modem K3 Send break to remote modem immediately K5 Send b[...]

Spe cifications and Regulatory Information Modem Reference Information 150 Corporate Evaluator’s Guide Command Function (Ambit) - SDR=4 Enable distinctive ring type 3 - SDR=5 Enable distinctive ring type 1 and 3 - SDR=6 Enable distinctive ring type 2 and 3 - SDR=7 En able distinctive ring type 1, 2 and 3 ECC Commands %C0 Disable data compression [...]

Specifications and Regulatory Information Modem Reference Information Corporate Evaluator’s Guide 151 S - Registers (Ambit) Register Function (Ambit) Range/units Default S0 Rings to auto - answer 0 - 255/rings 0 S1 Ring counter 0 - 255/rings 0 S2 Escape character 0 - 255/ASCII 43 S3 Carria ge return character 0 - 127/ASCII 13 S4 Line feed charact[...]

Specifications and Regulatory Information Modem Reference Inform ation 152 Corporate Evaluator’s Guide Register Function (Ambit) Range/units Default S82 LAPM bre ak control 128 (40h) S86 Call failure reason code 0 - 255 S91 PSTN transmit attenuation level 0 - 15/dBm 10 (country dependent) S92 Fax transmit attenuation level 0 - 15/dBm 10 (country [...]

Specifications and Regulatory Information Safety Information Corporate Evaluator’s Guide 153 Safety Information Power Cords The power cord supplied with the notebook AC adapter should match the plug and voltage requirements f or your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. Howe[...]

Specifications and Regulatory Information Safety Information 154 Corporate Evaluator’s Guide Battery Safety • To avoid risk of fire, burns, or damage to your battery pack, do not allow a metal object to touch the battery contacts. • The battery pack is suitable for use only with compatible HP notebook models. See “ To call the HP Customer C[...]

Specifications and Regulatory Information Sa fety Information Corporate Evaluator’s Guide 155 • Avoid direct exposure to the laser beam — do not disassemble the drive. CLASS 1 LASER PRODUCT LASER KLASSE 1 LED Safety The i nfrared port located on the back panel of the notebook is classified as a Class 1 LED (light - emitting diode) device acco[...]

Specifications and Regulatory Information Regulatory Information 156 Corporate Evaluator’s Guide Reg ulatory Information This section presents information that shows how the HP notebook PC complies with regulations in certain regions. Any modifications to the computer not expressly approved by Hewlett - Packard could void the authority to operate[...]

Specifications and Regulatory Information Regulatory Information Corporate Evaluator’s Guide 157 Declaration of Conformity (U.S.A.) Responsible Party: Hewlett - Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304, U.S.A. +1 (650) 857 - 1501 declares that the product Trade name: Hewlett - Packard Compan[...]

Specifications and Regul atory Information Regulatory Information 158 Corporate Evaluator’s Guide This equipment has been designed to work in all of the countries of the European Economic Area (Public Switched Telephone Networks). Network compatibility is dependent on internal software set tings. Contact your equipment supplier if it is necessary[...]

Specifications and Regulatory Information Regulatory Information Corporate Evaluator’s Guide 159 Products sold internationally by Hewlett - Packard and its authorized dealers mee t the specifications listed below.[...]

Specifications and Regulatory Information Regulatory Information 160 Corporate Evaluator’s Guide Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Hewlett - Packard Company Manufacturer’s Address: Hewlett - Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cu pertino, CA 95014, U.S.A. de[...]

I ndex Regulatory Information Corporate Evaluator’s Guide 161 USA Contact: Hewlett Packard Co., Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304, U.S.A. Phone: + 1 (650) 857 - 1501. Index AC adapter connecting, 22 location, 16 accessories, 12 ACPI, 46 address, HP website, 13 ALT GR key, 31 AOL, 56, 58 as your ISP, 5[...]

Regulatory Information 162 Corporate Evaluator’s Guide adjusting, 32 dual display, 72 extending life, 43 external, 71 troubleshooting, 113 TV set, 72 docking connector location, 17 drivers digital signing, 83 downloading, 83 updating, 137 Windows 2000, 83 Windows 98, 83 DVD access light, 18 buttons, 19 drive location, 14 troubleshooting, 114 ejec[...]

Regulatory Information Corporate Evaluator’s Guide 163 LAN connecting to, 62 port indicator lights, 62 port location, 14 laser safety, 165 latch location, 15 LED safety, 166 license agreement, 3 l ights, LAN port, 62 lock, cable security, 38 memory, troubleshooting, 118 microphone jack location, 16 location, 14 MiniTel, 55 modem AT commands, 57, [...]

Regulatory Information 164 Corporate Evaluator’s Guide disconnecting from , 74 ports, 67 troubleshooting, 122 ports notebook, 66 port replicator, 67 power connecting AC, 22 processor speed, 51 resetting, 27 saving, 50 standby, 47 status light, 18 switch location, 14 troubleshooting, 122 using power switch, 20 power cords, 164 po wer management, 4[...]

Regulatory Information Corporate Evaluator’s Guide 165 hardware, 150 software, 154 software system, 154 SpeedStep, 51 standby, 21, 47 button locat ion, 14 troubleshooting, 127 using button, 21 Startup Guide , 13 startup, troubleshooting, 126 status lights battery, 49 location, 14, 18 power, 24 status panel, 19 location, 15 support, 137 telephone,[...]

Regulatory Information 166 Corporate Evaluator’s Guide Windows downloading drivers, 83 key, 30 manual, 13 password, 37 sett ing up, 24 wireless communication, 70 work environment, 40 working in comfort, 40[...]