HP Scanjet G2710 manual

HP Scanjet G2410/G2710 User Guide[...]

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Contents 1 How to use the scanner Where to get additional inform ation ....................... ........................... .................................... ..... 3 Accessibility ........................................ ....................................... ................................. . ..............3 Accessing the user guide with scree[...]

Scanner operatio n problems ................................................................................... ................1 6 Scanner will not turn on ....................................... ..............................................................1 7 Scanner does not scan right away ................ .......................... ..........[...]

1 How to use the scanner This manual describe s how to use the HP Scanj et G2410 Flatbe d Scanner and the HP Scanjet G2710 Pho to Scanner. This section presents an overview of the scanner and how to use it. • Where to get a dditional in formation • Accessibility • How to use the HP Photosmart software • Front panel and accessories overview [...]

3. Click the language that yo u want. A list of guides is displayed. 4. Click Onscreen User Guide . Button Disable Utility To prevent buttons from being accidentally pushed, you can use the Button Disable Ut ility to disable the b uttons. You can use t he same utility to re -enable the button s. To use the Button Disa ble Utility, comple te the fol[...]

Front-panel bu ttons Icon Feature name Description Scan button Scans pictures, graphics , documents, or objects. Copy button Scans the item and sen ds it to the printer to make a copy. Scan to PDF button (G2710 model only) Scans one or more pages and saves them as a PDF file for sharing or storing. Transparent materials adapter (TMA) NOTE: T his se[...]

To start the HP Soluti on Center: 1. Do one of the foll owing: a . On the Windows desktop, double-click the HP Solution Center icon. b . On the taskbar, click Start , point to Programs or All Prog rams , point to HP , and then click HP Solution Center . 2. If you have installed more than one H P device, click the icon for your devi ce. The HP Solut[...]

Select or iginal typ e — document or picture You have two choices for orig inal type: Document or Picture . The scanner optimize s settings based on you r choice. Use the foll owing guideline s to determine the be st original type for your need s. If your original consists of Select this original type Text, or both text and graphics Document A pr[...]

Scan documents Use the Scan but ton ( ) to sca n documents. The scanner scans an or iginal document to th e destination th at is selected in the HP Scanning di alog box. NOTE: If you w ant to preview scans befo re they are sent to thei r destination, select Show Preview in the What are yo u scannin g? dialog box, or begin yo ur scan from the HP Sol[...]

5. When you are finishe d with that page, p lace the next pa ge on the glass and click Scan to scan another document or p age. 6. When you are finished w ith all pages, cli ck Done . After you click Done , the software sends the scanned file to the specified l ocation. E-mail a docu ment or picture Follow these instructio ns to scan pictures or doc[...]

Scan film NOTE: This section applies to the HP Scanjet G271 0 Photo Scanner on ly. This section cont ains informat ion about usin g the transparent materials ad apter (TMA) to scan positives, including 35 mm slides, and negatives. • Scan positives (such as 3 5 mm slides) or nega tives • Tips for scann ing transparen t items Scan positives (s uc[...]

Figure 1-2 Scan negatives 1. Open the scanner l id. 2. Remove the negati ve strip holder from the slide holder. 3. Do one of the fo llowing to load t he slides or nega tives: • If you are scannin g slides, place the sl ides into the slide holder. Insert the slides with the top of th e slides pointing up and with the f ront of the slides facing yo[...]

Tips for sc anning tr ansparent i tems • To scan items larger th an those that the t ransparent materi als adapter (TMA) or template ac cepts, place t he transparency o n the scanner glass, p lace a white sheet of paper on top of the transparency, and then scan a s described in Scan pictures . • When scanning a 35 mm slide or negative, the scan[...]

2 Care and maintenance This section presents informat ion about how to care for and mainta in the scanner. • Clean the scanne r glass • Clean the transparent materi als adapter (TMA) — HP Scanjet G2710 Photo Scanner • Order maintenance a nd scanner suppl ies Occasional cleaning o f your scanner help s ensure higher-q uality scans. The amoun[...]

Order maintenance and scanner supplies You can purchase maint enance parts online at t he scanner support W eb site at www.hp.com/buy/parts or from your local HP dealer. Chapter 2 14 Care and maintenance[...]

3 Troubleshooting This section contai ns solutions for common p roblems with the scanner and the transparent mate rials adapter (TM A). • Scanner initializa tion or hardware proble ms • Scanner operation p roblems • Slides, negatives, and TMA issues • Scanner installation troubleshooting Scanner initialization or hardware problems This sect[...]

Scanner has stop ped working properly If the scanner stops scanning, complete the followin g steps, in order. After each ste p, start a scan to see if the scan ner is working. If the problem contin ues, proceed with the next step. 1. A cable might be loose. Ensure that bo th the USB cable and powe r cable are securel y connected. 2. Turn the scanne[...]

Scanner will not tur n on If the scanner wi ll not turn on when you press the front-panel scanner bu ttons, check for these possible problems: • The scanner might have been unplug ged. Check to see t hat the power cab le has not become disconnected from the scanner or unplugge d from the power so urce. • The scanner might be turned off. Check t[...]

Issues with scanning doc uments or text (OCR) The scanner uses optica l character recognition (OC R) to convert text on a page to text that you can edit o n your computer. • If you scan text but cannot edit it, make su re that you make the fo llowing selections during scanning: • HP Scanning (Select Document .) • Scan to (Select a word-pro ce[...]

For more de tails, see Care and maintenance . Slides, negatives, and TMA issues NOTE: This section applies to HP Scanjet G 2710 Photo Scan ner only. Use this section to h elp resolve issues with 35 mm slides or 35 mm nega tives that have been scanned by using the TMA. • The image canno t be enlarged • Incorrect col ors print, or the image is to[...]

No light or only dim light is vi sible in the TM A after select ing slides or nega tives in the Scan dia log box After each step, start a scan to see if the scanner is working. If not, proceed with the n ext step. 1. Make sure that the TMA is connected to t he scanner. 2. Ensure that Scan positives , including 35 mm sli des, using the TM A or Scan [...]

Check the cables Cable type Action Power cable The power cable is connected betwe en the scanner and a power outlet. • Ensure that the power cable is securely connected betw een the scanner and a live electrical outlet or surge protector. • If the power cable is connected to a su rge protector, ensure that the surge protector is plugged into an[...]

4 Regulatory information and product specifications This section contains regu latory information and product speci fications for the HP Scan jet G2410/G2710 scanners an d accessories. • Scanner specificat ions • Transparent materials ad apter (TMA) specification s • Environmental specificati ons • Recycle and restricted material informatio[...]

Name Description ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy e fficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov Transparent materials adapter (TMA) specifications NOTE: [...]

For recycling information, contact www.hp.com/go/recycle , your local aut horities, or t he Electronic Industries Alli ance at www.eiae.org . Disposal of Waste Equipm ent by Users in Private Households in the European Union This symbol on the product or on its packaging indicates t hat this product m ust not be disposed of with your other household[...]

5 Product support This section describes the options for product support. • Accessibility • HP Scanjet Web site • Getting assistance Accessibility The following accessi bility options are available on t his scanner: Windows enviro nment: • To prevent button s from being accidenta lly pushed, you can use the But ton Disabl e Utility to disab[...]

Getting assistance In order to ge t the best from your HP product, please consu lt the follow ing standard HP support offerings: 1. Please consult the product docume ntation that came w ith the product. • Review the tr oubleshoo ting section o r electronic Hel p of this manual/CD. • Review the elect ronic Help section wit hin the software . 2. [...]

Index A accessibility 3 accessibility Web site 25 attachments, e-mail 9 Auto Correct Photos 7 B blurry images, troubleshoot 18 Button Disable Utility 4, 25 buttons, front panel about 4 scan from 5 settings 6 troubleshoot 17 C cables troubleshoot 21 Care Pack Services 28 clean scanner glass 13 TMA 13 color Auto Correct Photos 7 document scan options[...]

power supply troubleshoot cable 21 power-on, troubleshoot 17 preview image 6 R recycling 23 regulatory model number 22 remove software 20 reset scanner 15 resolution 22 restricted material 23 S scan documents 8 e-mail 9 from front panel buttons 5 from the HP Solution Center 5 from TWAIN software 6 models, scanner 10 multiple pictures 7 original typ[...]