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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones IBM 4690. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica IBM 4690 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual IBM 4690 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales IBM 4690, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones IBM 4690 debe contener:
- información acerca de las especificaciones técnicas del dispositivo IBM 4690
- nombre de fabricante y año de fabricación del dispositivo IBM 4690
- condiciones de uso, configuración y mantenimiento del dispositivo IBM 4690
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de IBM 4690 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de IBM 4690 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico IBM en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de IBM 4690, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo IBM 4690, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual IBM 4690. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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IB M 469 0 S to re S y s t e m: T R -4 T a p e Dri v e U s e r’ s G ui d e Las t Up da ted: F ebrua ry 1 9 , 1 9 98 IBM[...]
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[...]
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IB M 469 0 S to re S ys te m: T R -4 T a p e Dri v e U s e r’ s G ui d e Las t Up da ted: F ebrua ry 1 9 , 1 9 98 IBM[...]
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© Copyright International Business Machines Corporation 1998. All rights reserved. Note to U.S. Government Users — Documentation related to r estricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.[...]
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Contents Notices .............. v T rademarks .............. v Preface ..............v i i Who Should Read This Manual ....... v i i How This Manual is Organized ....... v i i Related Publications ........... v i i Store System Related Publications — Software vii Store System Related Publications — Hardware ix General Publications .......... x [...]
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iv TR-4 T ape Drive User ’s Guide[...]
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Notices References in this publication to IBM pr oducts, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any refer ence to an IBM product, program, or service is not intended to state or imply that only IBM’s product, pr ogram, or service may be used. Any functionally equivalent [...]
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vi TR-4 T ape Drive User ’s Guide[...]
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Preface This book describes the 4690 Store System support for both the SCSI and the EIDE tape drives. Who Should Read This Manual This book is intended for users who are familiar with har dware and software installation procedur es, and also with the concepts and facilities of the IBM 4690 OS V ersion 2 (hereafter called the operating system) and t[...]
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IBM 4690 Store System: 4690 T erminal Services for DOS User’ s Guide , SC30-3688 IBM 4680 and 4680-90 General Sales Application IBM 4680-90 General Sales Application: Planning and Installation Guide , GC30-3630 IBM 4680-90 General Sales Application: Guide to Operations , SC30-3632 IBM 4680-90 General Sales Application: Programming Guide , SC30-36[...]
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In-Store Pr ocessing: IBM OS/400 – Application Development Guide , SC30-3535 In-Store Pr ocessing: IBM 4680 OS – Application Development Guide , SC30-3536 Store System Related Publications — Hardware IBM 4694 Point-of-Sale T erminals IBM 4694 Point-of-Sale T erminals: Installation and Operation Guide , SA27-4005 IBM Store Systems: Installatio[...]
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Scanners IBM 1520 Hand-Held Scanner User ’ s Guide , GA27-3685 IBM 4686 Retail Point-of-Sale Scanner: Physical Planning, Installation, and Operation Guide , SA27-3854 IBM 4686 Retail Point-of-Sale Scanner: Maintenance Manual , SY27-0319 IBM 4687 Point-of-Sale Scanner Model 1: Physical Planning, Installation, and Operation Guide , SA27-3855 IBM 46[...]
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IBM 4680 Support for COBOL V ersion 2 (Softcopy provided with the pr oduct) IBM 4680 Store System Regr ession T ester (Softcopy provided with the pr oduct) IBM 4680 X.25 Application Programming Interface , GG24-3952 NetV iew Distribution Manager: General Information , GH19-6587 Systems Network Architectur e: General Overview , GC30-3073 IBM Local A[...]
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xii TR-4 T ape Drive User ’s Guide[...]
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Chapter 1. Overview The operating system provides support for the following tape drives: v EIDE Internal v SCSI Internal v SCSI External Refer to the IBM 4690 OS V2: User’s Guide for more information on using the Streaming T ape Drive Utility . The following table shows the tape drives supported. Name Manufacturer Model Number Part Number IBM 4.0[...]
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Compatibility with the Floppy Drive Because the tape drive attaches to either a SCSI or IDE cable instead of the floppy ribbon cable and does not use DMA channel 2, there is no contention with the floppy drive. Installation Flexibility The tape drives install in either a 5.25-inch or 3.5-inch bay inside the Store Controller . Note: Because the TR[...]
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Chapter 2. T ape Drive Installation This chapter contains hardwar e and software installation instructions for the TR-4 tape drives. It contains instructions for both the EIDE tape drive and the SCSI internal and external tape drives. Attention: Before installing this pr oduct, see “Safety” on page 25. Attention: T ape drives are sensitive to s[...]
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SL – Slave CS – Cable Select Each of the two IDE cables (primary and secondary) normally has two connectors for attaching two IDE devices (master and slave). The C: drive must be on the primary IDE cable, and the tape drive must be on the secondary IDE cable. When choosing your configuration, remember that two devices on the same IDE cable can[...]
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Master on primary IDE: C: drive Slave on primary IDE: none Master on secondary IDE: D: drive Slave on secondary IDE: tape drive In the configuration above, you do not need to change the jumper on the tape drive, but you may need to change the jumper on the D: drive. Some hard disks have three possible jumper settings: v master v master with a slav[...]
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Step 3. Mounting the Drive 1. Locate an available bay or space in your store contr oller to mount the tape drive. The tape drive can be mounted in either a horizontal or vertical position. When mounted horizontally , the tape drive should be oriented so that the activity light is on the top left corner of the tape opening when looking at the tape d[...]
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each item in the list, press the Enter key and use the arr ow keys to move between items. Press the Enter key to select the item. Pr ess the Esc key to return to the pr evious screen. Also, make sure that the tape drive is r eported as “Installed”. The order of the list is important. The drives should be defined as: Drive 0 is the master on pr[...]
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Step 3. Configuring the SCSI Drive 1. Locate the SCSI configuration block. The SCSI configuration block pin assignments are: 15 and 16 Enable terminator power 13 and 14 Enable termination 1 1 and 12 Reserved 9 and 10 Reserved 7 and 8 Enable parity 5 and 6 SCSI bit 2 3 and 4 SCSI bit 1 1 and 2 SCSI bit 0 2. Set the tape drive’s SCSI ID to the I[...]
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Note: Y ou can also mount the drive in a 5.25-inch (1.6-inch high) bay using the 5.25-inch mounting kit provided. When you attach the brackets to the sides of the 3.5-inch tape drive, you increase the width and height of the drive. The installation instructions ar e located on the mounting kit packaging. 2. Remove the cover plate from the bay selec[...]
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Step 1. Planning Y our SCSI Configuration Plan what SCSI ID to give the tape drive connected to the SCSI bus adapter . Each device on the adapter bus must have a unique ID. Y ou cannot assign a device 7 because most SCSI bus adapters use this as their ID. T ypically , assign the higher SCSI ID numbers to those devices that are most often used or a[...]
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3. Locate the SCSI ID push switch on the back of the tape drive. Select the SCSI ID for the drive by pressing the + or − button until the desir ed ID (0 through 7) appears in the window . Step 4. Completing the Installation 1. Check your SCSI bus cable connections. 2. Connect one end of the power cord to the connector on the back panel of the tap[...]
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Enabling the Feature After purchasing the featur e, you should run the featurization diskette to tell the operating system that you have purchased it. T o enable the feature: 1. W ith the operating system running, start a Command Mode session. 2. Insert the 4690 Featurization Diskette. 3. T ype A:INST ALL 4. Answer the questions and follow the prom[...]
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Chapter 3. Using the T ape Drive This section provides information on using the tape drive featur es. It explains the procedur es for loading and unloading tape cartridges and setting the write-protect switch. Loading and Unloading T ape Cartridges The front panel of the tape drive contains the cartridge opening and an activity light that indicates[...]
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Checking the Reliability of the T ape Data After the Streaming T ape Drive Utility completes a list or restor e operation, the message “Reliability: T ape drive recovered fr om xxx soft errors” appears, with xxx repr esenting the number of 512-byte blocks that could not be read successfully on the first attempt. However , the tape drive was ab[...]
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E025 – Logical unit not ready , manual intervention requir ed. E026 – Logical unit not ready , format in progr ess. E027 – Logical unit not ready , operation in progr ess. E028 – Logical unit does not respond to selection. E029 – Multiple peripheral devices selected. E030 – Logical unit communication failure. E031 – Logical unit commu[...]
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E1 17 – Medium magazine locked. E1 18 – Invalid bits in identify message. E1 19 – Logical unit has not self-configured yet. E120 – T arget operating conditions have changed. E121 – Microcode has been changed. E122 – Changed operating definition. E123 – Inquiry data has changed. E124 – Diagnostic failure. E125 – Message error . E[...]
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E035, E054, E055, E056, E057, E124, E126, E127, E128, E129, E130, E134, E139, E142, E143, E158, E176 – These errors normally indicate a tape drive hardwar e problem. Contact your IBM Service repr esentative. E058, E059, E060, E061, E062, E063, E064, E065, E066, E067, E068, E069, E086, E087, E088, E089, E090, E107, E108, E1 14, E115, E1 18, E125, [...]
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18 TR-4 T ape Drive User ’s Guide[...]
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Chapter 4. T ape Drive Specifications TR-4 1/4-inch tape cartridge technology of fers fast, ef f icient, high capacity storage in a compact, easy-to-remove har d-shell package. This mass-storage technology evolved from the original r eel-to-reel 1/2-inch tape storage medium. Storage capacities increased fr om 60 MB on 9 tracks (QIC-24, 1982) to th[...]
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Drive-Performance Specifications The following table lists the performance specifications for the tape drive . Drive Performance Feature Specification Capacity 4.0 GB, 900 Oe 2 740 feet T ravan cartridge Ef fective backup rate 30 MB per minute typical Data transfer rate 300/450/600 KB per second T ape speed for Read/W rite and Search/Rewind 33, [...]
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Environmental Requirements Specification Operational Nonoperational V ibration Peak to peak displacement Peak acceleration 0.005 in. max (5 to 44.3 Hz) 0.50 g max (44.3 to 500 Hz) 0.1 in. max (5 to 17 Hz) 1.5 g max (17 to 500 Hz) Acoustic level operational (a-wt sum) 55 dBA maximum (measured in suitable enclosure at 3-ft. distance and operator hei[...]
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22 TR-4 T ape Drive User ’s Guide[...]
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Chapter 5. Maintenance and T roubleshooting This chapter describes several maintenance and troubleshooting pr ocedures for the TR-4 EIDE Internal T ape Drive and the TR-4 SCSI T ape Drives. Attention: T o avoid electrical shock, unplug your store controller and all attached devices from electrical outlets befor e performing any troubleshooting proc[...]
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T roubleshooting EIDE T ape Drive If the Store Contr oller is indicating an error during the boot process prior to the “IBM 4690 OS 386 V1 ...” message, the problem is not in the 4690 softwar e. The problem is either a har dware failure, a har dware configuration problem, downlevel BIOS, or downlevel firmware in the tape drive. Check for the [...]
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v The device has a hardwar e problem. The “Reliability: T ape drive recovered fr om xxx soft errors” message displayed by the Streaming T ape Drive Utility is a normal message unless the number indicated by xxx is high. The number can exceed several hundred if the tape is full (contains 4 GB of data). T o determine if the number is high, divide[...]
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IBMR Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber .[...]