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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones IBM DS3000. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica IBM DS3000 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual IBM DS3000 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales IBM DS3000, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones IBM DS3000 debe contener:
- información acerca de las especificaciones técnicas del dispositivo IBM DS3000
- nombre de fabricante y año de fabricación del dispositivo IBM DS3000
- condiciones de uso, configuración y mantenimiento del dispositivo IBM DS3000
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de IBM DS3000 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de IBM DS3000 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico IBM en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de IBM DS3000, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo IBM DS3000, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual IBM DS3000. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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IBM System Storage™ Digital Media Storage Solution Installation Guide Selling and Deployin g DS3000/DS400 0/DS5000 in Apple and StorNext E nvironmen ts Con Rice Modular Storage Prod uct Specialist LSI Corporation 12007 Sunrise Valle y Drive, Su ite 325 Reston, VA 20191 Cell: 703-867-00 12 Tel: 703 -262-5 418 e-mail: con.rice@lsi.c om Digital Medi[...]
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Digital Media Storage Solution Installation Guide 2 © Copyright 2010, IBM Corporation. All rights reserved. Contents INTRODUCTION ....................................................................................................................... 4 File Sharing Environments .......................................................................[...]
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Digital Media Storage Solution Installation Guide 3 © Copyright 2010, IBM Corporation. All rights reserved. Closing a Case ................................................................................................................. 16 MIGRATING FROM XSAN MDC TO STORNEXT MDC ...................................................... 17 ATTO ......[...]
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Digital Media Storage Solution Installation Guide 4 © Copyright 2010, IBM Corporation. All rights reserved. INTRODUC TION There has long been a desire to support Apple servers and work station s with IBM DS series storage, and now we ha ve that capability. But due to confusion in the past, we will be approving a very specific set of known, quality[...]
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Digital Media Storage Solution Installation Guide 5 © Copyright 2010, IBM Corporation. All rights reserved. THREE CU RRENT SOLUTIONS A pple Homogenous A pple X san Clients with Linux MDC (Meta Data Controller) (Apple can also be connected without Xsan/StorNext support) Linux Homogenous Linux StorNext Clients with Linux MDC[...]
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Digital Media Storage Solution Installation Guide 6 © Copyright 2010, IBM Corporation. All rights reserved. Heterogeneous A pple X san Clients, Linux StorNext Clients, Windows Clients (June) and Linux MDC COMPONENT DE SCRIPTIONS A pple Clie nts • Apple connection without StorNext/Xsan support, o r • May use Apple Xsan Client software o If you [...]
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Digital Media Storage Solution Installation Guide 7 © Copyright 2010, IBM Corporation. All rights reserved. SAN Architecture must meet RPQ criteria • Limit number of paths for Xsan/StorNext clients to four • This is to limit both complexity and the amount of time required to initializ e clients on the SAN • Redundant Meshed Fibre Channel SAN[...]
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Digital Media Storage Solution Installation Guide 8 © Copyright 2010, IBM Corporation. All rights reserved. PLA NNED SUPPORT ROLL OUT There are very specific capabilities that are being added and they are tied to specific hardw are, software, and driver availability. Support will be added in this order: A pple Homogenous A pple X san Clients with [...]
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Digital Media Storage Solution Installation Guide 9 © Copyright 2010, IBM Corporation. All rights reserved. Linux Homogenous Linux StorNext Clients with Linux MDC 3. Multiple Linux Host Client connected to DS3000/DS4000/DS5000 Storage (NOW) a. RHEL/SLES using StorNext Client software i. Using previously supported QLogic and/or Emulex HBA‟s b. Wi[...]
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Digital Media Storage Solution Installation Guide 10 © Copyright 2010, IBM Corporation. All rights reserved. Heterogeneous A pple X san Clients, Linux StorNext Clients, Windows Clients (June) and Linux MDC 4. Mixed Host Apple and Linux Client connected to DS3000/DS4000/DS5000 Storage (NO W ) a. Apple Leopard and Snow Leopard using Xsan Client soft[...]
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Digital Media Storage Solution Installation Guide 11 © Copyright 2010, IBM Corporation. All rights reserved. Planned Future Enhancements A dditional Linux HB A choices and Windows Server 200x Meta data Controller 7. Expand RHEL/SLES connectivity choices (Planned) a. Add ATTO HBA‟s for either MDC‟s and/or clients using RDAC MPP i. This step is [...]
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Digital Media Storage Solution Installation Guide 12 © Copyright 2010, IBM Corporation. All rights reserved. SOLUTION REST RICTIONS A ND RECO MMENDAT IONS There are several important aspects to the configuring of the SAN that must be understoo d. The first is that the SAN design is architected to avoid logical drive failov er in the stor age subsy[...]
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Digital Media Storage Solution Installation Guide 13 © Copyright 2010, IBM Corporation. All rights reserved. RECOMMENDED RA ID CONFIGURA TIONS RAID level RAID Array size Segment size Disk type Journal 1 or 10 As required 256 FC or SAS recommended Meta Data 1 or 10 As required 256 FC or SAS recommended Journal and Meta Data may reside in separa[...]
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Digital Media Storage Solution Installation Guide 14 © Copyright 2010, IBM Corporation. All rights reserved. SOLUTION INSTA LLA TION 1. Use a mes hed fabric with each HBA zoned to see both controllers but contro llers unable to see each other. 2. Use RDAC or MPIO f ailover drivers as appro priate for your opera ting system s (ATTO for Apple). Do n[...]
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Digital Media Storage Solution Installation Guide 15 © Copyright 2010, IBM Corporation. All rights reserved. 10. RAID 1 or 10 for J ournal and Meta Data a. Multiple RAID 1 Grou ps would be pref erable to a sim ilarly size RAID 10 b. Placing Meta Data a nd Journal on a st orage s ystem separate from the data is preferable. 11. It is desirab le to s[...]
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Digital Media Storage Solution Installation Guide 16 © Copyright 2010, IBM Corporation. All rights reserved. QUA NTUM / A PPLE JOINT PRODU CT SUPPORT PROGRA M Quantum / Apple Joint Product Support Program Overview QUANTUM and Apple have agreed to a coop erative support relation ship for QUAN TUM‟s StorNext and Apple‟s Xsan products. This means[...]
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Digital Media Storage Solution Installation Guide 17 © Copyright 2010, IBM Corporation. All rights reserved. MIGRATING FROM XSAN MDC TO STORNEXT MDC Q. Are there ne w features in Xsan 2.2 tha t mak e it harder to swap out XS erve MDCs and re place them with StorNext Linux MDCs ? A: “ NamedStream s ” is the Apple Xsan feat ure that caus es som [...]
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Digital Media Storage Solution Installation Guide 18 © Copyright 2010, IBM Corporation. All rights reserved. ATTO A TTO Tec hnology, Inc. Value Proposition ATTO Technolog y is a leader in stor age and connecti vity solutions. In busines s since 1988, AT TO has maintained a consisten t strateg y of technical innovation b y continually creating ne w[...]
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Digital Media Storage Solution Installation Guide 19 © Copyright 2010, IBM Corporation. All rights reserved. Product Features Celerity HBA‟s FC84EN FC82EN FC81EN Fibre Channel Ports 4 2 1 Maximum Data Rate 8Gb 8Gb 8Gb Maximum Transfer Rate (Full Duplex) 6.4 GB/s 3.2 GB/s 1.6 GB/s Maximum Transfer Rate (Half Duplex) 3.2 GB/s 1.6 GB/s 800 MB/s Bus[...]
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Digital Media Storage Solution Installation Guide 20 © Copyright 2010, IBM Corporation. All rights reserved. Multipath ing is the abilit y to send I/O over m ultiple path s to the sam e LUN Failover an d load balanc ing done on a LUN basis Monitors I/O paths – identif ies changes in path status Autom atic re-routing of I/O upon d[...]
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Digital Media Storage Solution Installation Guide 21 © Copyright 2010, IBM Corporation. All rights reserved. A TTO OS X Configuration Tool Installation Do wnload the latest AT TO Config T ool from www .attotech.com /solutions/ibm Doub le-click the osx_app_configtool_328.dm g file (T his will create and launch the disk image) Doub le-cl[...]
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Digital Media Storage Solution Installation Guide 22 © Copyright 2010, IBM Corporation. All rights reserved. Viewing multipathing information Launch the ATT O Configuration Tool (doub le click the Configuration T ool link located in the Applications folder). Expand th e tree in the De vice Listing windo w on the left until you see your dev[...]
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Digital Media Storage Solution Installation Guide 23 © Copyright 2010, IBM Corporation. All rights reserved. Path Status at Target Level The icon next to the d evice indicates the m ultipathing status f or the target (not t he LUN): A single path is conn ected to your device Multiple paths are con nected to your device and are f unctioning norm al[...]
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Digital Media Storage Solution Installation Guide 24 © Copyright 2010, IBM Corporation. All rights reserved. A dditional Pa th Information Status – the overall status of all paths. “Online” indicates all paths are connected. “Degraded” indicates on e or more paths are not conne cted. “Offline” indicates all paths have[...]
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Digital Media Storage Solution Installation Guide 25 © Copyright 2010, IBM Corporation. All rights reserved. Detailed Info Click on a path in the table to displa y detailed inform ation for the path in th e lower half of the window. Inform ation is available in three tabs: T arget – Displa y s inform ation for the t arget port t hat is conne[...]
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Digital Media Storage Solution Installation Guide 26 © Copyright 2010, IBM Corporation. All rights reserved. Detailed Statistics Inf o – Statistics (Sho wn in Average and T otal) – Read Rate / Data R ead – R ead count in bytes f or a particular path – W rite Rate / Data Written – W rite count in bytes for a particular pat h – Comm and [...]
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Digital Media Storage Solution Installation Guide 27 © Copyright 2010, IBM Corporation. All rights reserved. • Saving the Configurat ion • When done, select “F inish” • Navigate to the “Paths ” menu and choose “S ave Configuration ” followed by “ Yes” when prompted If the connection status f or a path cha nges, the Config ura[...]
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Digital Media Storage Solution Installation Guide 28 © Copyright 2010, IBM Corporation. All rights reserved. ***Changes to th e adapters NVR AM settings m ust be changed on e ach channel of the HBA follo wed by the commit button and a rest art*** Useful OS X Applications TextEdit – T ext editor Can be found in: /Ap plications/TextEdit Disk Utili[...]
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Digital Media Storage Solution Installation Guide 29 © Copyright 2010, IBM Corporation. All rights reserved. A PPENDIX: CONFIGURA TION SCRIPTS Setting TPGS On This script turns on TPGS for host type LNXCLVMW ARE (which is what we are using for OSX) . Set TPGS on b y running the script below f rom the Managem ent GUI: show controller[a] Hos tNVSRAM[...]
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Digital Media Storage Solution Installation Guide 30 © Copyright 2010, IBM Corporation. All rights reserved. A PPENDIX: EXA MPLE CONFIGURATIONS Large Heterogeneous StorNext configuration MetaData Ethernet Network FibreChannel Switch FibreChannel Switch Zone 1 Controller A And all host ports Zone 2 Controller B And all host ports RAID 1 MD RAID 1 J[...]
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Digital Media Storage Solution Installation Guide 31 © Copyright 2010, IBM Corporation. All rights reserved. Detailed explanat ion of exam ple 1. Example Large StorN ext configuration showing DS5300 ‟s with Fibre Channel and/or SAT A disk for Data and a separate DS5020 for Meta Data and Journal. These examples are representative only and should [...]
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Digital Media Storage Solution Installation Guide 32 © Copyright 2010, IBM Corporation. All rights reserved. Mid to large - sized “MAC Homogenous” StorNext configuration Example 2 . In this example diagram Linux MDC Servers are shown, but only MAC Xsan Clients are shown. DS5300 connected to meshed SAN fabric with a minimum of two Fibre Channel[...]
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Digital Media Storage Solution Installation Guide 33 © Copyright 2010, IBM Corporation. All rights reserved. Mid-sized “MAC Homogenous” StorNext configuration FibreChannel Switch FibreChannel Switch Zone 1 Controller A And all host ports Zone 2 Controller B And all host ports Controller A Controller B DS5020 Back DS5020 Front EXP520 (optional)[...]
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Digital Media Storage Solution Installation Guide 34 © Copyright 2010, IBM Corporation. All rights reserved. Mid- sized “MAC Homogenous” StorNext configuration FibreChannel Switch Zone 1 Controller A And all host ports Zone 2 Controller B And all host ports Controller A Controller B DS5020 Back DS5020 Front EXP520 (optional) EXP520 (optional) [...]
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Digital Media Storage Solution Installation Guide 35 © Copyright 2010, IBM Corporation. All rights reserved. Small “MAC Homogenous” StorNext configuration FibreChannel Switch Zone 1 Controller A And all host ports Zone 2 Controller B And all host ports DS3400 Back DS3400 Front EXP3000 (optional) Up to 48 drives maximum EXP3000 (optional) EXP30[...]
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Digital Media Storage Solution Installation Guide 36 © Copyright 2010, IBM Corporation. All rights reserved. Mid to large -sized Heterogeneous StorNext configuration MetaData Ethernet Network IBM DS5300 Controller A Controller B FibreChannel Switch FibreChannel Switch Zone 1 Controller A And all host ports Zone 2 Controller B And all host ports Li[...]
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Digital Media Storage Solution Installation Guide 37 © Copyright 2010, IBM Corporation. All rights reserved. Additional Refe rence Links IBM DS Series Portal : www.ibmdsseries.com ATTO Technology, Inc: www.attotech.com/solutions/ibm Quantum StorNext: www.stornext.com Apple Xsan: http://www.apple.com/xsan/ Notices This information w[...]
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Digital Media Storage Solution Installation Guide 38 © Copyright 2010, IBM Corporation. All rights reserved. Trademarks IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. These and other IBM trademarked terms are marked on their first[...]