IBM ibm manual

IBM 3745 Communication Controller Models 130 to 17A IBM Maintenance Information Procedures SY33-2070-09[...]

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IBM 3745 Communication Controller Models 130 to 17A IBM Maintenance Information Procedures SY33-2070-09[...]

Note! Before using this information and the product it supports, be sure to read the general information under “Notices” on page xv. Tenth Edition (June 1997) The information contained in this manual is subject to change from time to time. Any such changes will be reported in subsequent revisions. Changes have been made throughout this edition,[...]

Contents Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv European Union (EU) Statement ...........................[...]

3745 Console Symptoms ............................. 1-10 3745 Control Panel Symptoms ......................... 1-11 3745 Power Symptoms .............................. 1-12 Miscellaneous Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13 Using Reference Codes ............................... 1-14 3745 Control Panel Codes .......[...]

MAP 3500: Activate/Deactivate Line Problem or Line Errors on the TSS .. 2-7 MAP 3520: Activate/Deactivate Ring Problems or Ring Errors on the TRSS 2-8 MAP 3530: Activate/Deactivate Line Problems or Line Errors on the HPTSS/ESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 3745 Channel MAPs .............................[...]

Exchange Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 List of 3745 FRUs .................................. 4-2 FRU Physical Locations ................................ 4-3 3745 Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Basic Board, Cards, Connectors, and Crossovers ......[...]

Action to Take After a Diagnostic Run or an FRU Exchange .......... 4-99 Diagnostic and Exchange Result Analysis 0000 ............... 4-99 CE Leaving Procedure ............................. 4-102 Appendix A. Maintenance Aids . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Contacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

viii 3745 Models 130 to 17A: MIP[...]

Figures 0-1. 3745/3746-900 Power Control Cable Routing .............. x x 0-2. Ground Wire Connection on Controller Expansion ........... xxi 0-3. Ground Wire Connection Between Attached Controller Expansions . xxii 0-4. Ground Wire Connection Between Controller Expansions at Less than Six Meters .............................. xxiii 0-5. Ground Wir[...]

1-17. LIC Types 1, 3, and 4 ........................... 1-76 1-18. LIC Types 5 and 6 ............................. 1-77 1-19. 3745 Control Panel Layout ........................ 1-80 2-1. Console Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 2-2. EPO Location 01S ............................. 2-16 2-3. UEPO Switch . . . .[...]

4-30. 3745 Models 17A Console Operator Tailgate ............. 4-26 4-31. 3745 EPO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 4-32. 3745 Control Panel ............................ 4-28 4-33. 3745 Flexible Diskette Drive ....................... 4-29 4-34. 3745 Hard Disk Drive ........................... 4-29 4-35. 3745 P[...]

4-84. Terminator Card Locations ........................ 4-62 4-85. CB1 Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-64 4-86. ESS Tailgate Location ........................... 4-64 4-87. ESS Tailgate and Basic board ...................... 4-65 4-88. ESS Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Tables 0-1. Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxviii 0-2. ac Input Adjustment ............................ xxviii 0-3. LED Status Versus 3746-900 States ................... xxx 0-4. 3745 Power Supply CP/CB and Fuse Reference ............ xxx 0-5. Teilenummern . . . . . . . . . . . . . . . . . . . . . . . .[...]

xiv 3745 Models 130 to 17A: MIP[...]

Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only IBM's product, program, or service may be used. Any functionally equivalent [...]

Industry Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Avis de conformité aux normes d'Industrie Canada Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Japanese Voluntary Co[...]

Safety Product Safety Information General Safety This product meets IBM safety standards. For more information, see the following manual: IBM 3745 Communication Controller All Models IBM 3746 Nways Multiprotocol Controller Models 900 and 950 Safety Information , GA33-0400. Service Inspection Safety Procedures Service Inspection Safety Procedures fo[...]

Safety Service Inspection Safety Procedures for the 3745, 3746-900, and Controller Expansion Important This procedure addresses the 3745, 3746-900, and the controller expansion. If one of these machines is not present, ignore the statement concerning this machine in the following procedure. Introduction A safety inspection procedure for the 3745, 3[...]

Safety  Appropriate service clearance and access are provided around the frames with external covers opened. Leave all external covers opened to allow further safety inspection steps. 2 Safety Labels Check that:  All the safety labels are at the places indicated by letters in “Safety Label Locations” on page lvii.  Each label is of the[...]

Safety Figure 0-1. 3745/3746-900 Power Control Cable Routing Notes: a) .D/ Lock washer (PN 17G5853) and nut (PN 1622404). b) .C/ Screw (PN 61F4511), star washer (PN 17G5852), and lock washer (PN 1622318). 2 Controller Expansion Ground Wire Cable  If you have only one controller expansion installed, check that the ground wire .A/ i s installed (s[...]

Safety Figure 0-2. Ground Wire Connection on Controller Expansion Safety xxi[...]

Safety A A T o P er manent Connection of Building Ground (Protective Ear thing) Controller Expansion B B B B A Detail Screw M5 Lock W asher Star W asher Figure 0-3. Ground Wire Connection Between Attached Controller Expansions xxii 3745 Models 130 to 17A: MIP[...]

Safety Figure 0-4. Ground Wire Connection Between Controller Expansions at Less than Six Meters Safety xxiii[...]

Safety Figure 0-5. Ground Wire Connection Between Controller Expansions at More than Six Meters Notes: a) .A/ Ground wire (PN 58G5691) b) .B/ Screw (PN 61F4513), star washer (PN 1622347) or (PN 17G5853), and lock washer (PN 1622319). 3 ac/dc Power Cable Ground Wire  Check the mainline ac/dc power cable for damaged or burned pins and broken insu-[...]

Safety Ground Pin Figure 0-6. Ground Pin on Mainline ac/dc Power Cable c Internal Grounding in the 3746-900 and Controller Expansion On the 3746-900  Check that electrical continuity is assured between the LCB housing and 3746-900 frame, if LCBs are present. This operation must be performed before any network connection. On the Controller Expans[...]

Safety Screws for Grounding Front View Figure 0-8. LCB Grounding Via Screws 2) Grounding is ensured by a wire connected from the LCB to the premises ground system. BottomView T oPremises Grounding System Ground Wire Figure 0-9. LCB Grounding Via Ground Wire IBM does not provide this wire. In order to ensure correct grounding, this ground wire[...]

Safety Figure 0-10. Ground Wire Connection This operation must be performed before any network connection. Note: All the previous measurements should indicate 0.1 ohm or less. e Building Grounding  Check that there is less than 1 V ac between the metal housings of plugs, connec- tors, receptacles, and so on., and any grounded point in the buildi[...]

Safety Refer to Figure 0-21 on page lvii for voltage label and power rating plate location, and to page YZ060, sheet 1 for the PS2 box voltage adjustment by SW1. Check that:  The power rating plate and the voltage label of the 3745 are consistent with the frequency and the voltage measured at the customer's power supply. If they are inconsi[...]

Safety a. Ask the customer to connect the power cord to the customer's mains supply. b. Put CB1 ON. c. Power ON the 3745 and the 3746-900 (power control function to Local on the control panel). d. Operate the EMERGENCY switch to POWER OFF ( O ) and check that: 1) The 3745 and the 3746-900 are powered OFF. Note In the 3746-900, the primary powe[...]

Safety Control Panel LED Status Versus 3746-900 States 3745/3746-900 Power Supply CP/CB and Fuse Reference Controller Expansion Fuse Reference The ac outlet distribution box of the controller expansion contains two fuses: 7 A 250 V slow. Table 0-3. LED Status Versus 3746-900 States Standby LED Ready LED 3746-900 State Comment Blinking OFF AC ON Ini[...]

Safety Sicherheitsüberprüfungen für IBM 3745, 3746-900 und die Erweiterung der Steuereinheit Wichtige Informationen Dieses Verfahren bezieht sich auf IBM 3745, 3746-900 und die Erweiterung der Steuereinheit. Sollte eine dieser Maschinen nicht vorhanden sein, die diesbezügliche Anweisung im folgenden Verfahren ignorieren. Einführung Sicherheits[...]

Safety  alle äußeren Abdeckungen an der 3745, 3746-900 und an der Erweiterung der Steuereinheit angebracht sind.  die äußeren Abdeckungen auf zwei Arten verschlossen sind: mit Schlitzschrauben im IBM Zugriffsbereich und mit Sechskantschrauben im Zugriffsbereich des Kunden (siehe IBM 3745 Communication Controller Models 130 to 17A, Parts C[...]

Safety D C 3745 3745 3746 3746 Hinteransicht V orderansicht Figure 0-11. Führung des Stromversorgungskabels bei der 3745/3746-900 Anmerkungen: a) .D/ Sicherungsring (Teilenummer 17G5853) und Mutter (Teilenummer 1622404). b) .C/ Schraube (Teilenummer 61F4511), Zahnscheibe (Teilenummer 17G5852) und Sicherungsring (Teilenummer 1622318) 2 Schutzleiter[...]

Safety Figure 0-12. Schutzleiteranschluß an der Erweiterung der Steuereinheit xxxiv 3745 Models 130 to 17A: MIP[...]

Safety Figure 0-13. Schutzleiteranschluß zwischen angeschlossenen Erweiterungen der Steuereinheit. Safety xxxv[...]

Safety Figure 0-14. Schutzleiteranschluß bei einem Abstand von weniger als 6 Meter zwischen den Erweiterungen der Steuereinheit xxxvi 3745 Models 130 to 17A: MIP[...]

Safety Figure 0-15. Schutzleiteranschluß bei einem Abstand über 6 Meter zwischen den Erweiterungen der Steuereinheit Anmerkungen: a) .A/ Schutzleiter (Teilenummer 58G5691) b) .B/ Schraube (Teilenummer 61F4513), Zahnscheibe (Teilenummer 1622347) oder (Teilenummer 17G5853) und Sicherungsring (Teilenummer 1622319). 3 Schutzleiter des AC/DC Stromvers[...]

Safety Figure 0-16. Schutzleiterkontakt am Hauptstromversorgungskabel c Interne Erdung in der 3746-900 und der Erweiterung der Steuereinheit An der 3746-900  Prüfen, ob der elektrische Durchgang zwischen dem Gehäuse des Verteilerkastens und dem Rahmen der 3746-900 gewährleistet ist, sofern Verteilerkästen vorhanden sind. Dieser Schritt muß [...]

Safety Figure 0-18. Erdung des Verteilerkastens über Schrauben 2) Erdung über einen Schutzleiter, der den Verteilerkasten mit dem Erdungssystem des Gebäudes verbindet. Figure 0-19. Erdung des Verteilerkastens über Schutzleiter IBM liefert diesen Schutzleiter nicht mit. Der Schutzleiter muß aus einem AWG12-Leiter (mind. 2,5 mm2) bestehen, damit[...]

Safety Figure 0-20. Schutzleiteranschluß Dieser Schritt muß vor dem Anschluß von Signalkabeln erfolgen. Anmerkung: Bei allen vorherigen Prüfungen sollten maximal 0,1 Ohm gemessen werden. e Gebäudeerdung  Sicherstellen, daß zwischen den Metallgehäusen von Steckern, Buchsen usw. und jeder geerdeten Stelle im Gebäude eine Wechselspannung vo[...]

Safety Die Positionen des Auflebers für die Versorungsspannungen und des Typenschildes sind Figure 0-21 on page lvii zu entnehmen. Informationen zur Spannung?? im Netzteil PS-2 durch SW1 siehe Seite YZ060, Blatt 1. Prüfen, ob  die Angaben auf dem Typenschild und dem Spannungsaufkleber der 3745 mit der an der Netzstromversorgung des Kunden geme[...]

Safety nicht der Fall ist, zuständige Geschäftsstelle informieren. Die Position des Typenschildes ist “Controller Expansion Label Location” on page lxii zu entnehmen. 7 Prüfung des Notaus-Schalters a. Den Kunden bitten, das Netzkabel an die Netzstromversorgung anzuschließen. b. Sicherungsautomat (CB1) einschalten. c. Die 3745 und 3746-900 e[...]

Safety Stromversorgung der 3745/3746-900, Sicherungsautomaten (CB), Überstromschutzschalter (CP) und Sicherungen (F) Sicherungen der Erweiterung der Steuereinheit Der Wechselstromverteilerkasten der Erweiterung der Steuereinheit enthält zwei Sicherungen: 7 A 250 V träge. Table 0-8. Stromversorgung der 3745, Sicherungsautomaten (CB), Überstromsc[...]

Safety xliv 3745 Models 130 to 17A: MIP[...]

Safety Safety xlv[...]

Safety xlvi 3745 Models 130 to 17A: MIP[...]

Safety Safety xlvii[...]

Safety xlviii 3745 Models 130 to 17A: MIP[...]

Safety Safety xlix[...]

Safety l 3745 Models 130 to 17A: MIP[...]

Safety Safety l i[...]

Safety lii 3745 Models 130 to 17A: MIP[...]

Safety Safety liii[...]

Safety liv 3745 Models 130 to 17A: MIP[...]

Safety Safety l v[...]

Safety lvi 3745 Models 130 to 17A: MIP[...]

Safety Safety Label Locations Safety Labels on the 3745 On the following figures, labels are designated by letters. A particular wording corresponds to each letter (see “3745/3746-900 Safety Label Identifications” on page lx). Figure 0-21. 3745 Label and Power Rating Plate Locations (Back) Safety lvii[...]

Safety Figure 0-22. 3745 Label and Power Rating Plate Locations (Front) lviii 3745 Models 130 to 17A: MIP[...]

Safety Safety Label on the 3746-900 On the following figures, labels are designated by letters. A particular wording corresponds to each letter (see “3745/3746-900 Safety Label Identifications” on page lx). Front View Rear Vi ew ( Under t he cov er ) ( Under t he cover ) Pow er Rat ing Pl at e Figure 0-23. 3746 Model 900 (Frame 07) Label Locati[...]

Safety 3745/3746-900 Safety Label Identifications The safety labels shown in Figure 0-25 on page lx and in Figure 0-26 on page lxi are in the English language. They are also available in other languages. See “Safety Label Part Numbers by Country” on page lxiii for ordering. LABEL H LABEL B LABEL D LABEL A LABEL E LABEL G LABEL F LABEL C DO NO T[...]

Safety HASA RDO US AREA T RAI NED S ERVI C E PE RS O NNE L O NLY HASA RDO US AREA T RAI NED S ERVI C E PE RS O NNE L O NLY LI N E VO L T AG E PRESEN T W I TH MAC HI N E P OWER O F F REMO VE PRI M ARY PO WER CO R D BEFO RE RE M OVI NG COVER CAU T I ON >1 8K g >3 2K g CAU T I ON LA BE L K1 LA BEL K2 LA BE L L LA BEL N 1 LA BEL P CAU T I ON 1 - [...]

Safety LCB Safety Label HIGH LEAKAGE CURRENT Permanent ground connection is mandatory before network connections. LABEL S Figure 0-27. LCB Safety Label (PN 80G3928) Controller Expansion Label Location AC Outlet Distribution Box 8 7 6 5 3 4 2 1 K M Power Rating Plate Figure 0-28. Controller Expansion Power Rating Plate Location lxii 3745 Models 130 [...]

Safety Safety Label Part Numbers by Country The following table gives the label group part number according to the language(s) of the country in which the 3745 is installed. Table 0-9. Safety Label Numbers by Country Language 3745 Frame 1 Part Number 3746-900 Part Number 3746-900 Label Q LCB Label S Canadian French 03F4861 17G5876 80G3928 Danish 03[...]

Safety lxiv 3745 Models 130 to 17A: MIP[...]

Preface Preface About this Manual This MIP is a guide for fault isolation and repair of the 3745 Communication Controller. It is expected that the customer has used the . Problem Determination Guide , SA33-0096 or the 3745 Models A, Problem Analysis Guide (online document) prior to calling IBM for service. The MIP does not duplicate the tasks done [...]

Preface lxvi 3745 Models 130 to 17A: MIP[...]

Amendments Summary of Changes All MAPs, exchange procedures, and so on, referring to the 3746-900, have been removed in this edition except for the "Service Inspection Safety Procedures". For information concerning the 3746 Model 900 refer to the IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide , SY33-2116. Corrections and [...]

Amendments lxviii 3745 Models 130 to 17A: MIP[...]

START Chapter 1. START: How to Begin Troubleshooting Important  Your personal safety can never be over-emphasized.  You have been taught safety procedures since the earliest phase of your IBM training.  Your safety is part of every maintenance call.  You are the only one who can make a maintenance call safe.  Specific information can[...]

START 003 (continued) Is the service processor operational? Yes No 004 Continue with “Selection Table” on page 1-4. 005 Obtain the service processor maintenance password from the customer so that you can log ON at the service processor console. To log ON: 1. On the MOSS-E View window, click on Program (in the action bar). 2. Click on Log On MOS[...]

START Service Processor Window Overview Communications Manager/2 FFST/2 LAPS Manage Remote Operation Set Time and Date Customize DCAF T arget Settings Manage 3745/3746-9x0 Installation/Remo val Star t/Configure TCP/IP Configuration Management Problem Management Display Alarms Manage Alar ms/Errors/Events (SRCs) T ransfer NCP Dump Connect/Disconnect[...]

START Selection Table Going from top to bottom in the table, select the first entry point which fits your situation. If You Have a: Then Go to: General Verbal Symptoms The “General Verbal Symptoms” on page 1-8. Color symptom for 3745/3746-900 icons on MOSS-E View window. “MAP 5200: 3745/3746-900/Service Processor/Network Node Processor Icon C[...]

START If You Have a: Then Go to: Problem on the 3746-900, or attached features The IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide , SY33-2116. Chapter 1. START: How to Begin Troubleshooting 1-5[...]

START 3745 Maintenance Actions If You Want to: Then Go to: Run 3745 diagnostics in offline mode (ODG) The “3745 Diagnostic Requirement” on page 1-60. Run 3745 diagnostics in concurrent maintenance mode (CDG) The “3745 Diagnostic Requirement” on page 1-60. Run the 3745/3746-900 LIC wrap test (WTT) “How to Run the Wrap Test (WTT) for TSS, H[...]

START Problems During Machine, EC, or MES Installation When installing a 3745, the 3745 Installation Guide , SY33-2067 should be used. When installing an EC or an MES, the supplied instructions should be used. It is possible that the task or diagnostic you were asked to perform during the installation detected an error, and you were requested to st[...]

Symptom Index Symptom Index General Verbal Symptoms Table 1-1 (Page 1 of 2). General Symptoms If the: Symptom: Then: Host Has detected  Channel errors on this 3745  Route inop  Missing interrupt Go to “MAP 3500: Activate/Deactivate Line Problem or Line Errors on the TSS” on page 2-7. Has detected channel errors on the 3746-900 Refer to[...]

Symptom Index Table 1-1 (Page 2 of 2). General Symptoms If the: Symptom: Then: 3745 Is unable to activate (start) a line or a ring 1. For TSS: go to “MAP 3500: Activate/Deactivate Line Problem or Line Errors on the TSS” on page 2-7. 2. For TRSS : go to “MAP 3520: Activate/Deactivate Ring Problems or Ring Errors on the TRSS” on page 2-8. 3. [...]

Symptom Index 3745 Console Symptoms Table 1-2. 3745 Console Symptoms If a: Then: Local/Remote/RSF or alternate console appears not to function or functions incorrectly Ensure that the Problem Determination Guide has been followed. "Disk not ready" message or "Disk error" message or "Diskette error" message Perform a MO[...]

Symptom Index 3745 Control Panel Symptoms Table 1-3. Control Panel Symptoms If the 3745 Then: Control panel displays any wrong character or all segments of all characters are ON  Run the Control Panel test. Refer to “How to Run the Control Panel Test” on page 3-8.  When a FRU group is called for an error, go to “3745 FRU Group Table” [...]

Symptom Index 3745 Power Symptoms Table 1-4. Power Symptoms If the: Symptom: Then: 3745 Will not power ON Go to “Power MAP 3930: Power Control Subsystem Problems” on page 2-21. Will not perform a scheduled power ON Go to “Power MAP 3925: Scheduled Power on Problems” on page 2-20. Host power ON sequence stops at the 3745 Go to “MAP 3905: P[...]

Symptom Index Miscellaneous Information If You Want to: Then Go to: Find information about the 3745 console  Maintenance  Setup  Customer MOSS functions  IBM 3745 Communication Controller Service Function , SY33-2069  IBM 3745 Console Setup Guide , SA33-0158  IBM 3745 Advanced Operation Guide , SA33-0097 Find the level of an insta[...]

Reference Codes Using Reference Codes Reference Codes (8 digits) are always displayed at the rightmost position of the alarm on the 3745 console. They are generated by the microcode which runs within the MOSS to provide an automatic analysis of box event records (BERs). This function is known as auto-BER and is part of the AUTOMAINT facility. Refer[...]

3745 Panel Codes 3745 Control Panel Codes For the 3746 Model 900 panel code, refer to the IBM 3746 Nways Multiprotocol Controller Model 900 Service Guide , SY33-2116. Table 1-5 (Page 1 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on p[...]

3745 Panel Codes Table 1-5 (Page 2 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 010 Machine powered OFF because power supply or blower faults Use the function 'B' to display the four stacked err[...]

3745 Panel Codes Table 1-5 (Page 3 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 076 SOME ERROR(S) OCCURRED DURING THE PIO BUS TEST PARTICULARLY ON DFA I/Os AND ON MCCU OR MCAD I/Os ON MCC. Exchange the FR[...]

3745 Panel Codes Table 1-5 (Page 4 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 0AD ñ NO SINGLE ERROR CORRECTION IN TEST 3 Exchange the FRU group 13 0AE ñ BAD SINGLE ERROR CORRECTION IN TEST 3 0AF Unuse[...]

3745 Panel Codes Table 1-5 (Page 5 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 0DF ñ IOIRV REGISTER IS X'00' IN TEST 2 NO INTER- RUPT REQUESTED Exchange the FRU group 15 0E0 ñ CHIO TRANSFER K[...]

3745 Panel Codes Table 1-5 (Page 6 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 0F7 ñ EIRV REGISTER IS NOT X'00' IN TEST 7 READ ID COMMAND TEST Exchange the FRU group 16 0F8 ñ DATA TRANSMISSIO[...]

3745 Panel Codes Table 1-5 (Page 7 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 11D ñ ERROR IN SSB BYTE 1 AND 2 READ/WRITE A SECTOR COMMAND Exchange the FRU group 16 11E ñ ADAPTER IN BUSY STATE IN TEST [...]

3745 Panel Codes Table 1-5 (Page 8 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 135 ñ EIRV REGISTER IS NOT X'00' IN TEST 13 ECC COR- RECTION TEST Exchange the FRU group 16 136 ñ DATA TRANSMISS[...]

3745 Panel Codes Table 1-5 (Page 9 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 14F ñ IOIRV REGISTER IS X'00' IN TEST 7 NO INTER- RUPT RECEIVED READ ID COMMAND TEST DISKETTE Exchange the FRU gr[...]

3745 Panel Codes Table 1-5 (Page 10 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 17E Unused Go to “MAP 3220: Undefined Panel Message” on page 2-5 17F COMPLETION OF ROS PART OF MOSS DIAGNOS- TICS Progr[...]

3745 Panel Codes Table 1-5 (Page 11 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 1A4 REMOTE/ALTERNATE CONSOLE CABLE DOWN (WHEN WRAP BLOCK INSTALLED) Exchange the FRU group 29 1A5 REMOTE/ALTERNATE CONSOLE [...]

3745 Panel Codes Table 1-5 (Page 12 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number 200 to 9FF Unused Go to “MAP 3220: Undefined Panel Message” on page 2-5 A00 ñ Moss level 0 error detection; MCCU A or [...]

3745 Panel Codes Table 1-5 (Page 13 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number A1C ñ Moss level 0 error detection; MCCU A; CHIO; Excep- tion; Specification exception with invalid address on main store [...]

3745 Panel Codes Table 1-5 (Page 14 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number A38 ñ Moss level 0 error detection; MCCU A; PIO; Timeout; Outbound address parity check Exchange the FRU group 20 A39 ñ M[...]

3745 Panel Codes Table 1-5 (Page 15 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number A80 ñ Moss level 0 error detection; SWAD; PIO; Timeout; Overrun Exchange the FRU group 5 A81 ñ Moss level 0 error detecti[...]

3745 Panel Codes Table 1-5 (Page 16 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number A9D ñ Moss level 0 error detection; DFA; CHIO; No CHIO in progress in Adapter Control Block If loading from diskette (func[...]

3745 Panel Codes Table 1-5 (Page 17 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number AB9 ñ Moss level 0 error detection; Loop; Excessive MOSS IML loop is detected via a TOD interrupt Exchange the FRU group 1[...]

3745 Panel Codes Table 1-5 (Page 18 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number ACE ñ Moss level 0 error detection; Unexpected spurious inter- rupt; PIO time out; No adaptor found with Last Priority Lev[...]

3745 Panel Codes Table 1-5 (Page 19 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number AE1 ñ Moss level 0 error detection; Unresolved Internal Check; Invalid address during GPR access Exchange the FRU group 11[...]

3745 Panel Codes Table 1-5 (Page 20 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number B9E Ring lobe wire fault at open Check the LAN cable connections, if the problem persists: Exchange the FRU group 55. B9F R[...]

3745 Panel Codes Table 1-5 (Page 21 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number BFF ñ Moss level 0 Incoherence; Problem within the level 0 code Exchange the FRU group 2. Record the following action for [...]

3745 Panel Codes Table 1-5 (Page 22 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number C1B ñ Moss level 0 error detection; MOSS ABEND; Disk/Diskette Support; Control record found A MOSS microcode problem is su[...]

3745 Panel Codes Table 1-5 (Page 23 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number C35 ñ Moss level 0 error detection; MOSS ABEND; Operator Control; Data stream out is greater than 1024 bytes A MOSS microc[...]

3745 Panel Codes Table 1-5 (Page 24 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number C51 ñ Moss level 0 error detection; MOSS ABEND; MSD; Invalid frame number A MOSS microcode problem is sus- pected. Contact[...]

3745 Panel Codes Table 1-5 (Page 25 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number D20 ñ Moss level 0 error detection; Disk errors during IML/Dump; Indeterminate equipment check (hardware error in adapt.) [...]

3745 Panel Codes Table 1-5 (Page 26 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number D3E ñ Moss level 0 error detection; disk errors during IML/dump; record not found (L/operator intervention required) If lo[...]

3745 Panel Codes Table 1-5 (Page 27 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number DF9 ñ Moss level 0 error detection; Device errors during IML/dump; hard disk not initialized Restore the disk. Refer to IB[...]

3745 Panel Codes Table 1-5 (Page 28 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number F08 Status/progression step which occurs during the IML sequence; find directory entry Normal progression code. If this cod[...]

3745 Panel Codes Table 1-5 (Page 29 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number F18 Errors detected during the IPL sequence; IOC BUS test failed A reference code will have been produced on the 3745 conso[...]

3745 Panel Codes Table 1-5 (Page 30 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number F36 to F47 Unused Go to “MAP 3220: Undefined Panel Message” on page 2-5 F48 Errors detected during the IPL sequence; CC[...]

3745 Panel Codes Table 1-5 (Page 31 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number FE1 Errors detected during IML sequence; disk initialization failure A reference code will have been produced on the 3745 c[...]

3745 Panel Codes Table 1-5 (Page 32 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number FF0 Status/progression step which occur during the IPL sequence; IPL entered If this code is displayed for more than 2 minu[...]

3745 Panel Codes Table 1-5 (Page 33 of 33). Panel Codes. An ñ following a panel code denotes that the code should 'Blink'. Panel Code Definition Action: Go to “3745 FRU Group Table” on page 1-49 or to MAP number FFF Status/MOSS offline function is successfully ended. No action required Chapter 1. START: How to Begin Troubleshooting 1[...]

FRU Group Table Using the MIP FRU Group Table Very important The MIP FRU group table lists the FRU groups likely to be called in this manual. This table covers MOSS/POWER FRU group for failures that prevent correct operation of the BRC function.  Each FRU group contains from one to three FRUs, listed by name and location.  The “1st FRU” i[...]

FRU Group Table 3745 FRU Group Table Very important Read the previous page before using this table . Table 1-6 (Page 1 of 3). 3745 FRU Table FRU Group 1st FRU Name Location 2nd FRU Name Location 3rd FRU Name Location Cable Location 1 MPC/MPC2 01A-X0E MCC/MAC 01A-X0H DFA 01A-X0G 2 MPC/MPC2 01A-X0E 3 MCC/MAC 01A-X0H MPC/MPC2 01A-X0E DFA 01A-X0G 4 PCC[...]

FRU Group Table Table 1-6 (Page 2 of 3). 3745 FRU Table FRU Group 1st FRU Name Location 2nd FRU Name Location 3rd FRU Name Location Cable Location 19 FDD 01B DFA 01A-X0G MPC/MPC2 01A-X0E 01A-Y0C1 to 01B-A1J1 01F-A1J3 to 01D-A1J3 and 01B-A1J2 20 MCC/MAC 01A-X0H MPC/MPC2 01A-X0E PUC 01G-V 21 Diskette DFA 01A-X0G FDD 01B 01A-Y0C1 to 01B-A1J1 01F-A1J3 [...]

FRU Group Table Table 1-6 (Page 3 of 3). 3745 FRU Table FRU Group 1st FRU Name Location 2nd FRU Name Location 3rd FRU Name Location Cable Location 45 DFA 01A-X0G FDD 01B 01A-Y0C1 to 01B-A1J1 01F-A1J3 to 01D-A1J3 and 01B-A1J2 46 DFA 01A-X0G HDD 01D 01A-Y0C4 to 01D-A1J2 01F-A1J3 to 01D-A1J3 and 01B-A1J2 47 FDD 01B DFA 01A-X0G 01A-Y0C1 to 01B-A1J1 01F[...]

FRU Group Table 3745 Cable Location Table 1-7. 3745 Cable Location From T o Name 01A-Y0A1 01E-A0J1 01K-A0J1 AFD CCU/Power. Sense to PCC 01A-Y0A2 01G-A1YR CCU from/to MCC, PUC (cable 1) 01A-Y0A3 01G-A1YP POR PCC to CCU, LA, CA 01A-Y0A5 01R-A1J1 RSF console from/to MCC 01A-Y0B1 01C-D1J1 01C-B1J1 Panel: Battery/Ready LED 01A-Y0B2 01G-A1YQ CCU from/to [...]

3745 FRU List 3745 FRU List FRU Code Type FRU Name Text BATT 04C Battery It is not necessary to disable any part of the machine or run diagnos- tics. Go to “Exchange Precautions” on page 4-1. CADR 06C CADR Channel adapter driver receiver card. Go to “Disabling Procedure 0110: Preparing a CA for Maintenance” on page 1-61 CAL6 07C CAL Channel[...]

3745 FRU List FRU Code Type FRU Name Text MSC 2DC MSC MOSS storage card. Go to “Disabling Procedure 0130: How to Put the MOSS Offline: Preparing the MOSS for Maintenance” on page 1-65 MSC2 2EC MSC2 MOSS storage card (specific for Model 17A). Go to “Disabling Proce- dure 0130: How to Put the MOSS Offline: Preparing the MOSS for Maintenance” [...]

3745 and Service Processor Maintenance 3745 and Service Processor Maintenance Using a CPN The service processor console should be logged ON. If it is not go to “Console Use for Maintenance” on page 1-1 for logging ON and return here. 1. On the MOSS-E View window, click on Program (in the action bar). 2. Click on Search CPN . 3. Enter the CPN. 4[...]

3745 and Service Processor Maintenance 010 (continued)  The Service Processor Menu window is displayed.  Click on the Problem management option.  Double-click on the Display Alarms option.  The Display Alarms window is displayed.  Record the SRC number of the alarm which has the CPN corresponding to your call.  Return to the Probl[...]

3745 and Service Processor Maintenance Service Processor Maintenance Using an SRC Sequence Number The service processor console should be logged ON. If it is not, go to “Console Use for Maintenance” on page 1-1 for logging ON and return here. 1. On the MOSS-E View window, double click on the service processor icon. 2. The Service Processor Menu[...]

3745 and Service Processor Maintenance Engineering Data Transfer Overview The engineering data can be transferred in two main ways:  Optical disk or diskettes  DCAF (Distributed Console Access Facility) via LAN, or SDLC. The transfer can be done from:  The local service processor using optical disk or diskettes  The remote service proce[...]

3745 and Service Processor Maintenance  Click on the Select a link Record option.  On the DCAF Link Record Directory window, double-click on the desired link (LAN, SDLC)  On the DCAF Target Password window, enter the password and click on OK .  The DCAF Target/Monitoring/ALT+T is displayed.  Return to the SDLC State Monitoring and cl[...]

Disabling Procedures 3745 Diagnostic Requirement If all of the machine is available and the MOSS is running alone, go to “How to Run Internal Func- tion Tests” on page 3-9 and run the appropriate diagnostic or perform other maintenance as required. Table 1-8. 3745 Diagnostic Requirements Diagnostic Go to C A “Disabling Procedure 0110: Prepari[...]

Disabling Procedures Disabling Procedure 0110: Preparing a CA for Maintenance Important Before using this procedure, ensure that the MOSS is online. Refer to “How to Put the MOSS Online” on page 4-105 for more infor- mation. Note: For information about any specific console message, refer to the IBM 3745 Service Functions Guide . 1. Ask the cust[...]

Disabling Procedures Disabling Procedure 0120: Preparing a TSS/HPTSS/ESS for Maintenance Important Before using this procedure, ensure that the MOSS is online. If at this time MOSS is offline, set MOSS online to perform this proce- dure. Refer to “How to Put the MOSS Online” on page 4-105 for more information. If you are coming from MAP 2100 or[...]

Disabling Procedures à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-ONLINE X71:2415 X72:85 RUN-REQ -------------------------------------------------------------- 2/14/87 :15 FUNCTION ON SCREEN: TSS SERVICES 1 SELECT/RELEASE : 2 DUMP/IML : 3 MODE CONTROL : 4 DPLY/ALT STORE : 5 DPLY/ALT BLOCKS: 6 DPLY/[...]

Disabling Procedures à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-ONLINE X71:2415 X72:85 RUN-REQ -------------------------------------------------------------- 3/1/87 1:22 FUNCTION ON SCREEN: TSS SERVICES 1 SELECT/RELEASE : 2 DUMP/IML : 3 MODE CONTROL : - SELECT SCANNER CONTROL COMMAND(SP, ST, CT, [...]

Disabling Procedures Disabling Procedure 0130: How to Put the MOSS Offline: Preparing the MOSS for Maintenance The MOSS can be disabled via the 3745 console or via the control panel. It is recommanded to use the console to put MOSS offline. If this is not possible, the control panel can be used. Using the 3745 Console 1. Ensure that the customer is[...]

Disabling Procedures Disabling Procedure 0140: Preparing a TRSS for Maintenance Important Before using this procedure, ensure that the MOSS is online. Refer to “How to Put the MOSS Online” on page 4-105 for more infor- mation. 1. Ask the customer to deactivate all the lines attached to this adapter.  Wait until the customer has completed dea[...]

Disabling Procedures à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-ONLINE X71:2415 X72:85 RUN-REQ -------------------------------------------------------------- 3/1/87 1:22 FUNCTION ON SCREEN: TRSS SERVICES 1 SELECT : 2 CONNECT/DISC : 3 TRM REGS : 4 TIC INTR REG : 5 DPLY STORAGE : 6 DUMP : 7 DPLY SC[...]

Disabling Procedures à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-ONLINE X71:2415 X72:85 RUN-REQ -------------------------------------------------------------- 1/19/9 9:32 FUNCTION ON SCREEN: TRSS SERVICES 1 SELECT : TRA CONNECT/DISCONNECT 2 CONNECT/DISC : 3 TRM REGS : 4 TIC INTR REG : 5 DPLY STORA[...]

Disabling Procedures Disabling Procedure 0150: Preparing LIC Type 1, 3, 4, 5, 6 for Maintenance Important Before using this procedure, ensure that the MOSS is online. Refer to “How to Put the MOSS Online” on page 4-105 for more infor- mation. You should have recorded the following informa- tion from the reference code and from the addi- tional [...]

Disabling Procedures 005 (continued) Did the diagnostics run without error? Yes No 006 Go to “Diagnostic and Exchange Result Analysis 0000” on page 4-99. 007 – Note their positions and remove the modem or line cables from the LIC. – If the LIC is type 1 or 4, install the wrap plug (PN 65X8927) on the uppermost socket. See Figure 1-17 on pag[...]

Disabling Procedures 019 – Change the wrap plug to the next downward socket of the LIC. – Rerun the RC01 routine of the concurrent TSS diagnostics using the number of the suspected adapter. Refer to Figure 1-10 on page 1-72. If necessary, refer to “How to Run Internal Function Tests” on page 3-9. Did the diagnostics run without error? Yes N[...]

Disabling Procedures à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-ONLINE X71:2415 X72:85 RUN-REQ -------------------------------------------------------------- 3/1/87 1:22 FUNCTION ON SCREEN: ONLINE DIAGS GROUP :ADP# :LINE : 1 ALL : 2 CCU : : : 3 IOCB: 1- 4: : 4 CA : 1- 8: : 5 TSS : 1-32: -31: 6[...]

Disabling Procedures LIC/Line Address Table ┌───────────┬──────────────────────────────────────────────────────────┐ │ │ Line Address for LIC Type │ │ Location ├───────────?[...]

Disabling Procedures à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-ONLINE X71:2415 X72:85 RUN-REQ -------------------------------------------------------------- 2/14/87 :15 FUNCTION ON SCREEN: TSS SERVICES 1 SELECT/RELEASE : 2 DUMP/IML : 3 MODE CONTROL : 4 DPLY/ALT STORE : 5 DPLY/ALT BLOCKS: 6 DPLY/[...]

Disabling Procedures à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-ONLINE X71:2415 X72:85 RUN-REQ -------------------------------------------------------------- 3/1/87 1:22 FUNCTION ON SCREEN: TSS SERVICES 1 SELECT/RELEASE : 2 DUMP/IML : 3 MODE CONTROL : - SELECT SCANNER CONTROL COMMAND(SP, ST, CT, [...]

Disabling Procedures Figure 1-16. LIC Types 5 and 6 Wrap Plug (PN 11F4815) Note: LIC 4B uses only port 0. Figure 1-17. LIC Types 1, 3, and 4 1-76 3745 Models 130 to 17A: MIP[...]

Po r t 0 Po r t 1 Po r t 0 Le ver Switch TYPE Knob Color LIC5 Black TYPE Knob Color LIC6 Black WW XX YY Z Figure 1-18. LIC Types 5 and 6 Chapter 1. START: How to Begin Troubleshooting 1-77[...]

3745 Control Panel 3745 Control Panel Use Attention: Providing that the UEPO switch has not been activated, the control panel always has power and will display information on power control and service even though the 3745 is powered OFF. Purpose of the Control Panel The control panel allows the execution of functions which: 1. Are not possible via [...]

3745 Control Panel Explanation of 3745 Panel Keys, LEDs, and Switches Refer to Figure 1-19 on page 1-80 for the location of the keys and switches. The following three keys allow the customer to scroll the different options available. 1. Function 2. Service Mode. 3. Power Control Each scrolled digit is set blinking on the panel display. Validate Key[...]

3745 Control Panel Function Function V alidate Exit Code Service Mode Service Mode MOSS MSG MOSS Inop All CAs Disabled Console In Use P ower Control P ower Control P ower Control Unit Emergency Only OFF Pow e r On Pow e r Of f Reset Figure 1-19. 3745 Control Panel Layout 1-80 3745 Models 130 to 17A: MIP[...]

3745 Control Panel Table 1-10. Panel Display Values Indicator Display Description Function 0 General IPL. 1 MOSS IML. 2 MOSS dump. 3 Request local console. 4 Force local console. 5 Panel test. 6 Remote/Alternate console link test. 7 RSF console link test. 8 Local console link test. 9 IML from diskette. This function must not be used with service fu[...]

3745 Control Panel How to Perform 3745 Control Panel Operations Important Before working on non-customer access areas of the 3745, power control should be set to Local Mode. This can be done as follows: 1. Using Power Control , scroll till the value is 3 , Local Mode. 2. Press Validate . Power On Reset To perform this function: Start from machine p[...]

3745 Control Panel Request Local Console 1. Using Function , scroll till the value is 3 , Request local console. 2. Press Validate . A message is sent to inform the remote/alternate or RSF console customer that the local console customer wants to log on at the local console. Force Local Console 1. Using Function , scroll till the value is 4 , Force[...]

3745 MAPs 1-84 3745 Models 130 to 17A: MIP[...]

3745 MAPs Chapter 2. Map for FRU Isolation IOC Bus MAPs MAP 0100: IOC Bus Trouble Shooting Symptom Explanation Conditions That Could Cause This Symptom IOC bus error detected but not fixed by diagnostics or autoBER.  PUC  TERMI  TERMC  TERMR  LAs ( TRM/CSP/CSC )  CAL  Basic board If you have an intermittent problem, consider th[...]

3745 MAPs 010 (continued) – Press Power Off . – Replug the first channel adapter. – Press Power On Reset . – Run the channel adapter diagnostics on this channel. Are they running error free? Yes No 011 – Press Power Off . – Change the channel adapter you have just replugged. – Press Power On Reset . – Run channel adapter diagnostics[...]

3745 MAPs 3745 MOSS MAPs MAP 3200: MOSS Control Panel Code 001 Symptom Explanation Conditions That Could Cause This Symptom 001 displayed on control panel  PCC  MPC  MSC  PS1 If the problem is intermittent, consider that any of the conditions given in the above box can be involved. If the nature of the fault does not allow control panel[...]

3745 MAPs MAP 3210: MOSS Control Panel Code 059 Symptom Explanation Conditions That Could Cause This Symptom Code 059 displayed on control panel  MPC  MCC  DFA 001 This MAP should be used only if the problem can be reproduced. If you have an intermittent problem, exchange the FRU group 1. Go to “3745 FRU Group Table” on page 1-49. – [...]

3745 MAPs MAP 3220: Undefined Panel Message Symptom Explanation Conditions That Could Cause This Symptom The message on the control panel is undefined  Loose cables/cards  PCC card failing  Control panel failing  MPC card failing  Microcode update 001 You may have loose cables and/or cards. If the nature of the fault does not allow c[...]

3745 MAPs MAP 3230: Console Link Procedure The display code that sent you to this procedure defines the connector or cable referred to in this procedure.  1A0 or 1A1 local  1A3 or 1A4 remote  1A6 or 1A7 RSF. 001 – A console wrap plug should be installed at the 3745 console connector (see Figure 2-1), or at the far end of the cable which [...]

3745 MAPs 3745 Line Adapter MAPs MAP 3500: Activate/Deactivate Line Problem or Line Errors on the TSS Symptom Explanation Conditions That Could Cause This Symptom You are unable to activate or deac- tivate a line, or errors are occurring while lines are running.  See below 001 – Ensure that the customer has completed his Problem Determination [...]

3745 MAPs MAP 3520: Activate/Deactivate Ring Problems or Ring Errors on the TRSS Symptom Explanation Conditions That Could Cause This Symptom You are unable to activate or deac- tivate a ring, or errors are occurring while rings are running.  See below 001 – Ensure that the customer has completed his Problem Determination guide procedure. If n[...]

3745 MAPs MAP 3530: Activate/Deactivate Line Problems or Line Errors on the HPTSS/ESS Symptom Explanation Conditions That Could Cause This Symptom You are unable to activate or deac- tivate a line, or errors are occurring while lines are running.  See below 001 – Ensure that the customer has completed his Problem Determination guide procedure.[...]

3745 MAPs 3745 Channel MAPs MAP 3700: CA Isolation Procedure You are here for a channel reported problem at the host console or you are unable to load or dump the control program for a channel-attached 3745. Symptom Explanation Conditions That Could Cause This Symptom Condition code 3 (CC3) Interface control check Channel data check CPU hang Load/d[...]

3745 MAPs 012 (continued) Did the diagnostics run error free? Yes No 013 Go to “Action to Take After a Diagnostic Run or an FRU Exchange” on page 4-99. 014 – Ask the operator to put the channel offline from the host. – Interface cables must be removed from the 3745. – Run routines LG02, LI03, LI04, LJ03, LK02 and LO01 which need manual in[...]

3745 MAPs 3745 Power MAPs MAP 3900: Overcurrent on Power Supply 1 Symptom Explanation Conditions That Could Cause This Symptom Overcurrent on power supply 1. Power ON executed less than 10 seconds after a power OFF. This is a normal operation.  Short circuit in: – - MOSS Board or cable from 01A-Y0E4 to 01F-A1J2 – - Basic Board or flat cable [...]

3745 MAPs 005 (continued) – Replug the basic board power cables. – Unplug the HDD/FDD power cable 01F-A1J3 from PS1. – Press Power On Reset . Is the panel code 00B still displayed? Yes No 006 – Press Power Off . – Replug the HDD/FDD power cable. – Unplug the FDD power cable 01B-A1J2. Refer to Figure 4-33 on page 4-29. – Press Power On[...]

3745 MAPs 021 (continued) – Replug the LIB1 power cable. – Unplug the LIB2 or LIB1 power cable 01F-A1J7 from PS1. if any. If there is no cable go to Step 027. – Press Power On Reset . Is the panel code 00B still displayed? Yes No 022 – Replug the LIB2 or LIB1 power cable. – Unplug all LICs of LIB1 or LIB2 from 01L-A2C2 to 01L-A2K2 with th[...]

3745 MAPs 037 – Exchange the PS1. Go to “PS1 Exchange Procedure” on page 4-67. – Press Power On Reset . Is the panel code 00B still displayed? Yes No 038 Go to “CE Leaving Procedure” on page 4-102. 039 – Exchange the MOSS board. Go to “MOSS Board Exchange Procedure” on page 4-92. Chapter 2. Map for FRU Isolation 2-15[...]

3745 MAPs MAP 3905: Power ON Problem in Host Mode or Host Power Sequence Problem Symptom Explanation Conditions That Could Cause This Symptom Power ON is not possible in host mode. The host system detects errors during the power ON sequence.  The Power Control is not in host mode  Host or host cable problem  Remote power control box (EPO) [...]

3745 MAPs 012 (continued)  Using Power Control scroll, till the value is 1 .  Press Validate .  Re-initiate the command. Is the 3745 powered ON? Yes No 013 – Check for the 28 V between frame ground and Power Hold / Power Pick on EPO 01S on:  Any J Connector pin 5 if one is free (J5/6/7/8) or  The back of any host connector if the f[...]

3745 MAPs MAP 3910: Overcurrent on Power Supply 2 Symptom Explanation Conditions That Could Cause This Symptom Overcurrent on power supply 2.  Short circuit in:  Fan1  Fan2  PCC  Panel  PS2 001 – Unplug the FAN1 power cable 01H-B1-J7 from PS2. – Power the 3745 ON as follows:  put the power control in local mode: – Using P[...]

3745 MAPs Power MAP 3920: Air Flow Detector Fault Symptom Explanation Conditions That Could Cause This Symptom Air flow detector fault for Fan1 or Fan2  Fan1 or Fan2  PCC  PS2  Tripped CP3 001 If the problem is intermittent, consider that any of the conditions given in the above table can cause the problem. Panel code 030 indicates Fan1[...]

3745 MAPs Power MAP 3925: Scheduled Power on Problems Symptom Explanation Conditions That Could Cause This Symptom The machine will not power On as scheduled  Wrong setting of scheduled time  Wrong setting of power control (should be 2 )  Battery  PCC card Attention Power may be present when nothing is dis- played on the control panel. [...]

3745 MAPs Power MAP 3930: Power Control Subsystem Problems Symptom Explanation Conditions That Could Cause This Symptom Panel display or power indicator not lit. Machine will not Power ON.  UEPO  CB1 or any CP tripped  PS2  PCC card or Control Panel Attention Power may be present when nothing is dis- played on the control panel. Power s[...]

3745 MAPs 009 Exchange the PS2. Go to “PS2 and Primary Power Box Exchange Procedure” on page 4-69. 010 – Check the position of the CB1 on the primary power box. Refer to Figure 4-1 on page 4-3 for location. Is the CB1 in the ON position? Yes No 011 – Switch the CB1 ON . – Power ON the 3745. Is the 3745 powering ON now? Yes No 012 Go to St[...]

3745 MAPs 020 (continued) Is only +5 V present and within toler- ance? Yes No 021 – Exchange the Primary Power Box. Go to “PS2 and Primary Power Box Exchange Procedure” on page 4-69. 022 – Exchange the PS2. Go to “PS2 and Primary Power Box Exchange Procedure” on page 4-69. 023 Exchange the FRU group 37. Go to “3745 FRU Group Table” [...]

3745 MAPs 036 (continued) Is 28 V within tolerance between 24.9 V and 29.5 V? Yes No 037 Exchange the PS2. Go to “PS2 and Primary Power Box Exchange Procedure” on page 4-69. 038 Exchange the FRU group 37, go to “3745 FRU Group Table” on page 1-49. 2-24 3745 Models 130 to 17A: MIP[...]

3745 MAPs Power MAP 3935: Power OFF not Possible in Host Mode Symptom Explanation Conditions That Could Cause This Symptom Power OFF is not possible in host mode  Another connected host is still power ON.  The power control is not in host mode.  Host or host cable problem.  PCC card. Attention Power may be present when nothing is dis- p[...]

3745 MAPs Power MAP 3945: Power OFF not Possible in Local Mode Symptom Explanation Conditions That Could Cause This Symptom Power OFF is not possible in local mode  The power control is not in local mode  Relay K1  Control Panel  PCC Attention Power may be present when nothing is dis- played on the control panel. 001 When the power cont[...]

3745 MAPs Power MAP 3950: PCC-Detected Error on MOSS Reset Symptom Explanation Conditions That Could Cause This Symptom Incorrect states/sequencing in MOSS reset signals.  MPC  MCC  DFA  PCC  PS1 001 – Power the 3745 OFF as follows:  Set the power control to local mode: – Using Power Control , scroll till the value is 3 . – [...]

3745 MAPs Power MAP 3960: Power OFF not Possible in Network Mode Symptom Explanation Conditions That Could Cause This Symptom Power OFF is not possible in network mode  The power control is not in network mode  The Power Off command is not received from the host  PUC  PCC  Host Cable problem  3745 not able to power OFF in local mo[...]

3745 MAPs 009 (continued) Is the 3745 still powered ON? Yes No 010 Go to “CE Leaving Procedure” on page 4-102. 011 – Power the 3745 OFF as follows:  Set the power control to local mode: – Using Power Control , scroll till the value is 3 . – Press Validate .  Press Power Off . – Turn the CB1 OFF . – Re-install the PCC card. – E[...]

3745 MAPs Power MAP 3970: PCC-Detected Error on CCU Reset or on Remote Power OFF Symptom Explanation Conditions That Could Cause This Symptom Incorrect states/sequencing in CCU reset signals.  SCTL  PUC  PCC  PS1  Cable from 01A-Y0A3 to 01G-A1YP on page 1-52  Cable from 01A-Y0A2 to 01G-A1YR on page 1-52 001 – Power the 3745 OFF [...]

3745 MAPs 3745 LAN MAP MAP 4500: 3745 Models 17A Permanent Console Link Problem Symptom Explanation Conditions That Could Cause This Symptom Console not accessible indicator Console Message  Service processor  Ring  Service processor access unit  MLA card 001 Is there a panel code displayed on the 3745 control panel? Yes No 002 Go to ?[...]

3745 MAPs 3745 Control Panel Code Notes: 1. Use the Token-Ring Network Problem Determination Guide , SX27-3710. 2. Check the ring and the service processor. Go to the Service Processor Installation and Maintenance manual, chapter "Service Processor Problem Determination". Table 2-2. 3745 Control Panel Code 3745 Control Panel Code Descript[...]

3745 MAPs 3745 RSF MAP MAP 4510: 3745 Model 17A Manual Call You are here because there was a problem in connecting the service processor to RETAIN or because you want to test this facility. Perform a manual call using the 3745 or the 3746-900 facilities to check this connection. The service processor console must be logged ON. If it is not, go to ?[...]

3745 MAPs 006 (continued)  Double-click on Report Problem Using Remote Support Facilities .  Enter a short description: in the Problem Analysis window, 'Testing the RSF link'.  Click on OK .  Click on OK in the Report Problem Using RSF window.  Wait for either the alarm Call to RETAIN successful (indicating the normal end o[...]

3745 MAPs 010 Click on OK in the alarm window. A second alarm should be displayed. Locate this second alarm number in the following table and perform the required action. Select the Alarm Number Action 064A There is a PE problem. Call your support center for assistance. 064B There is a PE problem. Call your support center for assistance. 064D The c[...]

3745 MAPs Select the Alarm Number Action 068B Suspect a modem problem.  If you have an integrated modem, run the modem diagnostic using the wrap plug. Refer to the Service Processor Installation and Maintenance manual (chapter on How to Run the Service Processor Diagnostics ).  If you have an external modem, refer to the modem documentation t[...]

3745/3746-900/Service Processor MAPs 3745/3746-900/Service Processor MAPs MAP 5200: 3745/3746-900/Service Processor/Network Node Processor Icon Color Symptoms Symptom Explanation Conditions That Could Cause This Symptom 3745, 3746-900, or Network Node Processor (NNP) problem The 3745 icon, the 3746-900 icon, and/or the NNP icon in the MOSS-E View w[...]

3745/3746-900/Service Processor MAPs 002 The service processor icon is white.  Check if the yellow LED of the service processor (indicating disk access) is active.  If the yellow LED is sometimes ON and sometimes OFF, wait a few more minutes. If the symptom persists, contact your support center for assistance.  If the yellow LED is always [...]

3745/3746-900/Service Processor MAPs 004 The 3745 icon is grey.  The 3745 is not connected to the service processor.  Go to “MAP 5600: LAN Problem on the LAN Attached to the Service Processor” on page 2-42. 005 The 3745 icon is pink.  Click on the 3745 icon pink.  Click on Program in the action bar.  Click on Status .  The 374[...]

3745/3746-900/Service Processor MAPs 008 (continued) – On the next Set 3746-9x0 Online/Offline window, click on OK .  Start a general IML in order to set the 3746-900 in Online mode.  At IML completion, the 3746-900 icon must be green.  Return to the MOSS-E View window.  Go to “CE Leaving Procedure” on page 4-102 to return the mac[...]

3745/3746-900/Service Processor MAPs MAP 5205: LAN Checking You are here because you suspect the LAN cable (WLOB) or the service processor access unit (ACUN) to be faulty. 001 Perform the following steps:  Check that the service processor LAN cable is correctly connected to the rear of the service processor and in the service processor access un[...]

Service Processor MAPs Service Processor MAPs MAP 5600: LAN Problem on the LAN Attached to the Service Processor Symptom Explanation Conditions That Could Cause This Symptom Unable to activate or deactivate a ring Errors occur while ring is running No connection with the service processor  Service processor or network node processor LAN adapter [...]

Service Processor MAPs 001 (continued) Is the problem permanent? Yes No 002 Go to Step 016 on page 2-44. 003 Does the problem appear on all units connected to the service processor? Yes No 004 Go to Step 011. 005 Is the service processor powered ON? Yes No 006 Power ON the service processor. Is the service processor powered ON? Yes No 007 Go to Ste[...]

Service Processor MAPs manual. Other unit If you have a unit other than a 3745, 3746-900, or 3746-950 con- nected to the LAN, refer to the specific documentation of this unit or do the problem determination on the ring using, the Token-Ring Network Problem Determination Guide , SX27-3710. 013 Is there a panel code displayed on the 3745 control pane[...]

Service Processor MAPs Go to Step 022. 022  If your are not already logged ON at service processor console, go to “Console Use for Maintenance” on page 1-1 for log ON. Then return here.  On the MOSS-E View window, double-click on the desired 3745 icon.  Click on MOSS .  On the MOSS screen, enter ELD (Event Log Display) and press Ent[...]

Service Processor MAPs 2-46 3745 Models 130 to 17A: MIP[...]

Diagnostics Chapter 3. How to Run 3745 Diagnostics Diagnostic Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 3745 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Errors During Diagnostics .......................................[...]

Diagnostics Diagnostic Description 3745 Diagnostics Two groups of diagnostics run on the 3745: 1. Automatic: IML/IPL checkout diagnostics including MOSS diagnostics. 2. Controlled:  Internal function tests (IFTs)  Wrap tests  OLTs. Diagnostics are run during the installation proce- dure and when a fault is detected to isolate a field-repla[...]

Diagnostics CBA Diagnostic The link between the 3745 and the 3746-900 is checked via CBA routines invoked from the 3745 MOSS console. CBA Diagnostics from 3745 MOSS Console: New diagnostic sections are pro- vided to test the 3745/3746-900 interface. These sections must be run manually and offline .  IOC interface is tested by the new section: Th[...]

Diagnostics How to Run MOSS Diagnostics These tests can be run without stopping the cus- tomer's application.  Error conditions will result in a control panel code being displayed. Actions for these codes are defined in “3745 Control Panel Codes” on page 1-15. or  Some errors will result in a reference code at IML completion. These t[...]

Diagnostics How to Loop MOSS Diagnostics If an intermittent MOSS problem is suspected, the loop MOSS diagnostics facility can be used as follows: Ensure that the MOSS is offline or alone (check the MOSS Status Area , on the second line of the console screen). 1. Set the service mode to Maintenance 1: a. Press Service until the number 1 is dis- play[...]

Diagnostics How to Run the Console Link Test for 3745 Models 130, 150, 160, and 170 This function is available for 3745 Models 130, 150, 160, and 170 only. This function tests the customer's console ports with wrap plugs which may be installed at the end of the cable. They are attached to either the local console, the remote console modem, or [...]

Diagnostics If any other panel code is displayed, discon- nect the wrap plug. Go to “3745 Control Panel Codes” on page 1-15 and follow the instructions. 9. Disconnect the wrap plug and reconnect the cable. 10. Set service mode to NORMAL: a. Press Service until 0 is displayed in the function window. b. Press Validate . 11. Set the function to MO[...]

Diagnostics How to Run the Control Panel Test This test can be run without stopping the cus- tomers application. This test is not a sequential test and can be can- celled at any time by pressing Exit . Notes: 1. Any inactivity (during the panel test), of approximately 60 seconds will result in the test being automatically cancelled and the panel wi[...]

Diagnostics How to Run Internal Function Tests How to Invoke Diagnostics: On the 3745 console, press F5 in Menu 1 to display the mainte- nance function Menu (Menu 3). à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-OFFLINE X71:2415 X72:85 -------------------------------------------------------------- 1/12/8[...]

Diagnostics How to Select Diagnostics à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-OFFLINE X71:2415 X72:85 -------------------------------------------------------------- 3/7/87 :21 FUNCTION ON SCREEN: OFFLINE DIAGS GROUP :ADP# :LINE : 1 ALL : : : 2 CCU : A- B: : 3 IOCB: 1- 4: : 4 CA : 1-16: : 5 [...]

Diagnostics Options Menu à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-OFFLINE X71:2415 X72:85 -------------------------------------------------------------- 3/6/87 :15 FUNCTION ON SCREEN: OFFLINE DIAGS : R RERUN REQUEST : A ABORT ROUTINE : C CANCEL REQUEST : G GO : M MODIFY OPTIONS: : S/LS/AL/AL[...]

Diagnostics Error Menu à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCU-A SELECTED PROCESS MOSS-OFFLINE X71:2415 X72:85 -------------------------------------------------------------- 3/1/87 1:17 FUNCTION ON SCREEN: OFFLINE DIAGS :  FRU REMOVAL ==> POWER OFF R RERUN REQUEST : [...]

Diagnostics How to Run the LIC Wrap Test with IFTs Install the Wrap Plug:  For HPTSS Install the wrap plug PN 58X9349 for V35 or PN 58X9354 for X.21 on the tailgate con- nector.  For ESS Install the wrap plug PN 70X8670 on the tailgate connector.  For LIC Types 1 and 4 Install the wrap plug PN 65X8927 on the LIC connector. See Figure 3-8 a[...]

Diagnostics 3. Line number in the LINE==> area. You may obtain the line number from the LID function (in Menu 1) by entering the line address. 4. Press SEND . 3-14 3745 Models 130 to 17A: MIP[...]

Diagnostics How to Run the Wrap Test (WTT) for TSS, HPTSS, or 3746-900 Attention: The MOSS must be online to start this procedure. 1. Select Menu 1 . 2. Type WTT 3. Press SEND/ENTER . The Wrap Test Initial Selection screen is displayed: à @ ð CUSTOMER ID: 3745-xxx SERIAL NUMBER: CCA-A PROCESS MOSS-ALONE X71:A8 RESET BYP-IOC-CHK STOP-C[...]

Diagnostics Wrap Test Initial Selection for TSS Follow the instructions in the following screen. à @ ð CUSTOMER ID: 3745-xxx SERIAL NUMBER: CCA-A PROCESS MOSS-ALONE X71:A8 RESET BYP-IOC-CHK STOP-CCU-CHK X72:BC8 -------------------------------------------------------------- mm/dd/yy hh:mm FUNCTION ON SCREEN: WRAP TEST WRAP TES[...]

Diagnostics Option 2: Follow the instructions in the following screen and select the wrap level 4 (tailgate). à @ ð CUSTOMER ID: 3745-xxx SERIAL NUMBER: CCA-A PROCESS MOSS-ALONE X71:A8 RESET BYP-IOC-CHK STOP-CCU-CHK X72:BC8 -------------------------------------------------------------- mm/dd/yy hh:mm FUNCTION ON SCREEN: WRAP [...]

Diagnostics Wrap Test Initial Selection for HPTSS Follow the instructions in the following screen. à @ ð CUSTOMER ID: 3745-xxx SERIAL NUMBER: CCA-A PROCESS MOSS-ALONE X71:A8 RESET BYP-IOC-CHK STOP-CCU-CHK X72:BC8 -------------------------------------------------------------- mm/dd/yy hh:mm FUNCTION ON SCREEN: WRAP TEST WRAP T[...]

Diagnostics Wrap Test Initial Selection for 3746-900 Follow the instructions in the following screen. à @ ð CUSTOMER ID: 3745-xxx SERIAL NUMBER: CCA-A PROCESS MOSS-ALONE X71:A8 RESET BYP-IOC-CHK STOP-CCU-CHK X72:BC8 -------------------------------------------------------------- mm/dd/yy hh:mm FUNCTION ON SCREEN: WRAP TEST WRA[...]

Diagnostics Available Wrap Options Wrap Option Available on LIC11 DTE LIC11 Local Modem Remote Modem 3745 3746-900 (2) (3) (4) Line ARC LCB (1)  (1) Internal level wrap  (2) NTT cable wrap  (3) Local modem level wrap  (4) Remote modem level wrap LIC11 3745 3746-900 ARC LCB W (5)  (5) ARC Wrap plug for testing the ARC and its cable. S[...]

Diagnostics Wrap Option Available on LIC12 Local DSU/CSU NCTE Remote DSU/CSU NCTE DTE LIC12 3745 3746-900 (1) (2) (3) Line  (1) Internal level Wrap  (2) Local DSU/CSU or NCTE wrap  (3) Remote DSU/CSU or NCTE wrap Local DSU/CSU NCTE Remote DSU/CSU NCTE DTE LIC12 3745 3746-900 (4) Line W  (4) LIC12 wrap plug Wrap Option Available on LIC16[...]

Diagnostics Available Wrap Plugs Table 3-1. Wrap Plugs for Testing ARC Assembly A and ARC Assembly B (with Cable) Table 3-2. Wrap Plugs for LIC Testing LIC Type Wrap Plug PN ARC Type Wrap Plug PN LIC11 58G9425 ARC V.24 DTE 61F4523 LIC12 for X.21 58X9354 ARC V.24 DCE 61F4522 LIC12 for V.35 58X9349 ARC V.35 DTE 61F4527 LIC16 57G8097 ARC V.35 DCE 61F4[...]

Diagnostics Figure 3-8. LICs Type 1 and 4 (Wrap Plug PN 65X8927) Figure 3-9. LIC Type 3 (Wrap Cable PN 65X8928) Figure 3-10. LIC Types 1, 3, and 4 Note: On LIC4B, only the port 0 is used. Chapter 3. How to Run 3745 Diagnostics 3-23[...]

Diagnostics Figure 3-11. LICs Type 5 and 6 (Wrap Plug PN 11F4815) Po r t 0 Po r t 1 Po r t 0 Le ver Switch TYPE Knob Color LIC5 Black TYPE Knob Color LIC6 Black WW XX YY Z Figure 3-12. LIC Types 5 and 6 3-24 3745 Models 130 to 17A: MIP[...]

Diagnostics How to Run the Channel Wrap Test Note: Do not start the IFT L001 with the wrap plug already installed. Install or remove the wrap plug when directed by the MOSS console. 1. Ask the customer to disable the channel related to the channel adapter to be tested with the Channel Wrap Test. 2. Select option ODG or CDG from the mainte- nance fu[...]

Diagnostics 3-26 3745 Models 130 to 17A: MIP[...]

FRU Exchange Chapter 4. 3745 FRU Exchange This chapter is to be used to exchange a defined FRU. Use all section from the begining to the end, to determine: 1. Where the FRU is physically located 2. How to properly exchange FRUs 3. How to test the machine 4. What else must be done before returning the machine to the customer. Exchange Precautions 1.[...]

FRU Exchange List of 3745 FRUs Basic BOARD Use the “Basic Board Exchange Procedure” on page 4-77. LIC BOARD type 1 and 3 Use the “LIC Board Type 1 and 3 Exchange Procedure” on page 4-84. LIC BOARD type 2 Use the “LIC Board Type 2 Exchange Procedure” on page 4-88. MOSS BOARD Use the “MOSS Board Exchange Procedure” on page 4-92. BPC U[...]

FRU Exchange FRU Physical Locations 3745 Frame Loc at ion: 01 Figure 4-1. 3745 Frame (Front) A MOSS board ( 01A-X0 and 01A-Y0 ) B FDD C Panel D HDD E Fan2 (for logic) F PS1 G Basic board ( 01G-A1 ) H Primary power box + PS2 K Fan1 (for powers) a Basic board test points b MOSS board test points Chapter 4. 3745 FRU Exchange 4-3[...]

FRU Exchange R M L W Q S P N Loc at ion: 01 Rear C usto m er A c ce ss Con s ol e Gr o un di n g Ar ea TRSS HPT SS ESS EPO CA' S Figure 4-2. 3745 Frame (Back) A1 LIC board type 2 (Lines 80-95) A2 LIC board type 2 (Lines 64-79) o r LIC board type 1 (Lines 128-159) B1 Connectors B2 Connectors A1 LIC board type 1 (Lines 32-63) A2 LIC board type 1[...]

FRU Exchange Basic Board, Cards, Connectors, and Crossovers ┌─────────────────────────────────────────────────────────────┐ │ A B C D E F G H J K L M N P Q R S T U V W X │ ├───────┬────┬──[...]

FRU Exchange The following table and figures are configuration examples. Table 4-2. Basic Board Configurations Model TPS HPTSS/ESS Figure Available 130 no yes 130 yes yes Figure 4-6 on page 4-8 150 no yes Figure 4-7 on page 4-9 160 no yes Figure 4-8 on page 4-10 17x no no Figure 4-4 17x no yes 17x yes no 17x yes yes Figure 4-5 on page 4-7 Figure 4-[...]

FRU Exchange Figure 4-5. 3745 Model 17X (Basic Board with TPS and HPTSS or ESS) .1/ Terminators TERMC and TERMR are present on the 3745 Model 17A only. Note 1: When TPS-5 is installed a Bypass card 1 (BPC1) is needed in location E (if CADR-7 is present). Note 2: STO may be STO4 (4MB) or STO8 (8MB). Note 3: CAL may be CAL6 (for the CADS feature) or [...]

FRU Exchange Figure 4-6. 3745 Model 130 (Basic Board with TPS) Note 1: When TPS-5 is installed, a Bypass card 1 (BPC1) is needed in location E (if CADR-7 is present). Note 2: STO may be STO4 (4MB) or STO8 (8MB). Note 3: CAL may be CAL6 (for the CADS feature) or CAL7 (for the BCCA feature). 4-8 3745 Models 130 to 17A: MIP[...]

FRU Exchange Loc ati o n 01G -A1 Figure 4-7. 3745 Model 150 (Basic Board) Note: STO may be STO4 (4MB) or STO8 (8MB). Chapter 4. 3745 FRU Exchange 4-9[...]

FRU Exchange Loc ati o n 01G -A1 Figure 4-8. 3745 Model 160 (Basic Board) Note: STO may be STO4 (4MB) or STO8 (8MB). 4-10 3745 Models 130 to 17A: MIP[...]

FRU Exchange MOSS Board, Cards, and Connectors A A A B B B C C C D D D E E E F G H 1 1 2 2 3 3 4 4 5 5 P C C M L A M P C D F A M C C M S C XO YO Location: 01A Figure 4-9. 3745 Models 130, 150, 160, and 170 (MOSS Board, Cards, and Connectors) Chapter 4. 3745 FRU Exchange 4-11[...]

FRU Exchange A A A B B B C C C D D D E E E F G H 1 1 2 2 3 3 4 4 5 5 P C C M L A M P C D F A M A C M S C XO YO Location: 01A Figure 4-10. 3745 Model 17A (MOSS Board, Cards, and Connectors) 4-12 3745 Models 130 to 17A: MIP[...]

FRU Exchange LIC Board Type 1 GN D C us tomer A cces s A r ea Addr es si ng Pow er C onnect GN D AB CD EFG H JK W Y Z LIC LIC LIC LIC LIC LIC LIC LIC Loc ati on: 01M - A 1. 01M - A 2. 01L -A 2 DMUX Figure 4-11. 3745 LIC Unit Type 1 Board and Connectors (for LIC Types 1,3, and 4 in Models 150, 160, and 170) LIC Board Type 2 GN D C us tomer A cces s [...]

FRU Exchange LIC Board Type 3 Loca t i on : 01M - A2 Figure 4-13. 3745 LIC Unit Type 3 Board and Connectors (for LIC Types 1,3, and 4 in Model 150) DMUX and SMUX Packaging Table 4-3. DMUX Packaging DMUX Id DMUX Location 1 or 2 01M-A2B 3 or 4 01M-A1B 9 or 10 01L-A2B Table 4-4. SMUX Packaging SMUX Type SMUX Id SMUX Location SMUX-A 5 01L-A2B SMUX-B 7 [...]

FRU Exchange LIC Board Type 1 Packaging for LICs Type 1 to 4 00 04 01 02 03 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 D M U X D M U X D M U X 00 04 08 12 16 20 24 28 01 02 03 04 05 06 07 08 LICL ocations inBoard01M-A2 LineLocations inBoard01M-A2 (forLICs1and4) LineLocations in?[...]

FRU Exchange D M U X D M U X D M U X LICLocations inBoard01M-A1 LineLocations inBoard01M-A1 (forLICs1and4) LineLocations inBoard01M-A1 (forLIC3) A B CD E F G H J K 09 10 11 12 13 14 15 16 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 32 36 40 44 48 52 56 [...]

FRU Exchange D M U X D M U X D M U X LICLocations inBoard01L -A2 LineLocations inBoard01L -A2 (forLICs1and4) LineLocations inBoard01L -A2 (forLIC3) A B CD E F G H J K 33 34 35 36 37 38 39 40 128 136 132 140 144 152 148 156 128 136 132 140 129 130 131 133 134 135 137 138 139 141 142 143 144 145 146 147 14[...]

FRU Exchange LIC Board Type 2 Packaging for LIC Type 5 S M U X A LIC Locations in Board 01L-A2 A B CD E F G H J K 33 34 35 36 37 38 39 40 S M U X A Line Locations in Board 01L-A2 A B CD E F G H J K 65 64 67 66 69 68 71 70 73 72 75 74 77 76 79 78 Figure 4-17. 3745 LIC Board 01L-A2 Packaging (LICs Type 5) S M U X A LIC Locations in Board 01L-A1 A B C[...]

FRU Exchange LIC Board Type 2 Packaging for LIC Type 6 (Low Speed) S M U X A LIC Locations in Board 01L-A2 A B CD E F G H J K 33 34 35 36 37 38 39 40 S M U X A Line Locations in Board 01L-A2 A B CD E F G H J K 64 66 68 70 72 74 76 78 Figure 4-19. 3745 LIC Board 01L-A2 Packaging (LICs Type 6 Low Speed) S M U X A LIC Locations in Board 01L-A1 A B CD [...]

FRU Exchange LIC Board Type 2 Packaging for LIC Type 6 (High Speed) S M U X A LIC Locations in Board 01L-A2 A B CD E F G H J K 33 34 35 36 37 38 39 40 S M U X A Line Locations in Board 01L-A2 A B CD E F G H J K 64 66 68 70 72 74 76 78 Figure 4-21. 3745 LIC Board 01L-A2 Packaging (LIC Type 6 High Speed) S M U X A LIC Locations in Board 01L-A1 A B CD[...]

FRU Exchange LIC Board Type 3 Packaging for LIC Types 1 to 4 00 04 01 02 03 05 06 07 08 09 10 11 12 13 14 15 D M U X D M U X D M U X 00 04 08 12 01 02 03 04 LICLocations inBoard01M-A2 LineLocations inBoard01M-A2 (forLICs1and4) LineLocations inBoard01M-A2 (forLIC3) A B CD E F G H J K Figure 4-23. 3745 LIC[...]

FRU Exchange Ethernet Lines Tailgate Loca t i on : 01Q C0 D0 J2 J1 J1 J2 Pi n 1 Pi n 9 Pi n 15 Pi n 8 ESS3 ESS4 Figure 4-24. 3745 Ethernet Lines Tailgate Table 4-5. 3745 Ethernet Line Locations Line Location ELA 1060 01Q-C0J1 3 1061 01Q-C0J2 3 1062 01Q-D0J1 4 1063 01Q-D0J2 4 4-22 3745 Models 130 to 17A: MIP[...]

FRU Exchange High Speed Lines Tailgate C0 D0 Locat i on: 01Q J1 J2 J2 J1 Pi n 1 Pi n 18 Pi n 34 Pi n 17 Pi n 50 Pi n 33 Figure 4-25. 3745 High-Speed Lines Tailgate Table 4-6. 3745 High-Speed Line Locations Line Location LA 1028 01Q-C0J2 3 1029 01Q-C0J1 3 1030 01Q-D0J2 4 1031 01Q-D0J1 4 Chapter 4. 3745 FRU Exchange 4-23[...]

FRU Exchange Token-Ring Tailgate Loc ati o n: 01Q - A 0 Locat i on: 01Q- B0 Figure 4-26. 3745 Token-Ring Tailgate Table 4-7. 3745 Token-ring Line Locations Line Location TRA 1088 01Q-A0J1 1 1089 01Q-A0J2 1 1090 01Q-B0J1 2 1091 01Q-B0J2 2 4-24 3745 Models 130 to 17A: MIP[...]

FRU Exchange Channel Tailgate Lo cat i on: 01 G Loc ati o n: 01 P Figure 4-27. 3745 Channel Tailgate Tag Bus Se l e ct o ut Bypass Swit ch Bypa s s Nor m al Figure 4-28. 3745 Channel Tailgate Details. For more details see YZ052 Sheet 2. Table 4-8. Channel Interface. Channel Interface A and Channel Interface B (TPS) Distrib- ution Chart. Basic Board[...]

FRU Exchange Console Operator Tailgate For 3745 Models 1X0 Locati on: 01R - A 0 J1 J2 J3 Figure 4-29. 3745 Models 1X0 Console Operator Tailgate Console Operator Tailgate for 3745 Model 17A PI N SI DE PI N 1 CONS OL E Locati on: 01R - A 0 Figure 4-30. 3745 Models 17A Console Operator Tailgate EPO Tailgate 4-26 3745 Models 130 to 17A: MIP[...]

FRU Exchange Loca t ion: 01S Figure 4-31. 3745 EPO Chapter 4. 3745 FRU Exchange 4-27[...]

FRU Exchange 3745 Control Panel - + Con t r ol Ke yb oar d LED Di s pl ay (P ow er on onl y) EPO Sw i t c h OFF Batter y RED BLAC K C onne ctor 01C - D 1J1 J1 1 3 LED Det ai l B 01 C - B1J 1 EPO 4 5 6 1 2 3 Wi r i n g S i d e Front V i ew Rear Vi ew A1 C1 D1 A1 B1 D1 C1 B1 Ba ttery 12 4 J1 Loc ati on 01 C Det ai l C 01C- C1S W 1 1 2 3 D C B A Fo r [...]

FRU Exchange Flexible Diskette Drive Loc ati on : 01B-A1 Figure 4-33. 3745 Flexible Diskette Drive Hard Disk Drive 1 Locat i on: 01D- A1 Figure 4-34. 3745 Hard Disk Drive Chapter 4. 3745 FRU Exchange 4-29[...]

FRU Exchange Primary Power Box Loca t ion: 01H Figure 4-35. 3745 Primary Power Box Components 4-30 3745 Models 130 to 17A: MIP[...]

FRU Exchange Power Supply 1 Loc a ti on: 0 1F Fr o nt vi ew Rear vi ew J3 J1 J4 J2 TB 1 TB 3 TB 2 TB 4 T0 01H -A1J1 J5 J6 J7 J8 5V 5V TB5 TB 6 Figure 4-36. 3745 Power Supply 1 Components 3745 Power Supply Cross Reference Table 4-9. 3745 Power Supply Cross Reference Power Supply Location Area Supplied PS1 01F Basic board MOSS board FDD and HDD LIC b[...]

FRU Exchange Power Supply 2 Loca t ion: 01H C2 C3 C1 R1 T1 CVT CP 3 TB1 K2 J3 F1 J6 SW 1 CR1 CR2 Figure 4-37. 3745 Power Supply 2 Components 4-32 3745 Models 130 to 17A: MIP[...]

FRU Exchange Fan 1 Figure 4-38. 3745 Fan 1 Components Fan 2 Figure 4-39. 3745 Fan 2 Components Chapter 4. 3745 FRU Exchange 4-33[...]

3745 FRU Exchange Procedure 3745 FRU Exchange Procedures Card Exchange Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-40. Figure 4-40. CB1 Location. 5. Check for the physical location. a. For the physical board location, refer[...]

3745 FRU Exchange Procedure Front V i ew Figure 4-41. Covers Spri n g Figure 4-42. Shipping Springs Chapter 4. 3745 FRU Exchange 4-35[...]

3745 FRU Exchange Procedure CADR Exchange 24. From step 8 on page 4-34: At the Channel Tailgate set the Select Out Bypass switch to bypass (refer to Figure 4-27 on page 4-25, to Figure 4-43, and to Figure 4-44) according to the CADR to be replaced (refer to Table 4-10). 25. Remove the crossover connectors from the card to be exchanged. 26. Exchange[...]

3745 FRU Exchange Procedure MLA Exchange . 33. From step 9 on page 4-34: Obtain the service processor maintenance password from the customer in order to logon at the service processor console. 34. If the logon is already done, go to Step 36. If it is not done, proceed with Step 35. 35. To log on: a. In the MOSS-E View window, click on Program (in t[...]

3745 FRU Exchange Procedure DCREG Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power OFF on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-45. 5. Locate the basic board. Refer to Figure 4-45. 6. Remove the basic board cover (loosen the two screws then lift [...]

3745 FRU Exchange Procedure DMUX Exchange Procedure Since the DMUX is hot-pluggable, there is no need to power OFF. Removal Procedure 1. Open the rear door. 2. For the board location refer to Figure 4-46. 3. Remove the related DMUX cover (refer to Figure 4-47). Two screws must be removed .1/ . (Two types of DMUX cover exist according to the board l[...]

3745 FRU Exchange Procedure AB CD EF GH JK W Y Z LIC LIC LIC LIC LIC LIC LIC LIC DMUX Figure 4-48. DMUX Location Cable 2 Cable 1 W X Y Z Figure 4-49. DMUX Installation Procedure 1. Install the new DMUX cassette. 2. Fasten the thumb screw holding the DMUX cassette to the board. Finger strengh is enough. Do not use tools. 3. Replace the DMUX cables i[...]

3745 FRU Exchange Procedure SMUXA/B Exchange Procedure Removal Procedure Since the SMUX is hot-pluggable, there is no need to power OFF. 1. Open the rear door. 2. For the board location, refer to Figure 4-50. 3. Remove one of the SMUX covers. Refer to Figure 4-51 (two screws must be removed .1/ ). Figure 4-50. Location of the LIC Boards Type 2 Figu[...]

3745 FRU Exchange Procedure 4. For the SMUX location, refer to Figure 4-52. Refer to Figure 4-53 and do the following: 5. Remove the serial link cable (if installed) from the SMUX (this cable is absent on SMUXB when SMUXA and the flat cable .2/ are present). 6. Remove the flat cable .2/ (if installed) which connects the two SMUXs, (if two LIC board[...]

3745 FRU Exchange Procedure Installation Procedure 1. Install the new SMUX cassette. 2. Fasten the thumb screw holding the SMUX cassette to the board. Finger strength is enough. Do not use tools. 3. Replace the SMUX cables. 4. Set the XMIT level according to the table below. Refer to Figure 4-53 on page 4-42 for the sliding switches. 5. Re-install [...]

3745 FRU Exchange Procedure LIC Exchange Procedure Removal Procedure: Since the LIC is hot- pluggable, there is no need to power OFF. 1. For physical locations, refer to Figure 4-54, Figure 4-56, and to Figure 4-57 on page 4-45. 2. Open the rear door. 3. Remove the line cables from the PTT/Common carrier wall socket if you deal with LIC 5 or 6. 4. [...]

3745 FRU Exchange Procedure nostic Run or an FRU Exchange” on page 4-99. GN D C us tomer A cces s A r ea Addr es si ng Pow er C onnect GN D AB CD EFG H JK W Y Z LIC LIC LIC LIC LIC LIC LIC LIC MU X Figure 4-56. LIC Board Type 1 and 2 Figure 4-57. LIC Board Type 3 Chapter 4. 3745 FRU Exchange 4-45[...]

3745 FRU Exchange Procedure Control Panel Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-58. 5. Locate the control panel and the MOSS. Refer to Figure 4-58. 6. Open the control panel door (one screw [...]

3745 FRU Exchange Procedure 10. Remove the panel cover (three screws must be removed .2/ ). 11. Remove the five screws holding the panel to the door .3/ . 12. Withdraw the panel with the cable. Figure 4-60. Panel Cable Location on MOSS Board J 1 Figure 4-61. Panel Installation Procedure 1. Install the new panel on the panel door and attach it with [...]

3745 FRU Exchange Procedure Battery Exchange Procedure It is the Service Personnels responsibility to exchange the battery. The 3745 will automatically send an alert to the operator console when there is a need to exchange the battery. Removal Procedure 1. Locate the control panel. Refer to Figure 4-62. 2. Open the front door. 3. Open the control p[...]

3745 FRU Exchange Procedure à @ ð CUSTOMER ID: 3745 SERIAL NUMBER: CCA-A PROCESS MOSS-ALONE X71:A8 RESET BYP-IOC-CHK STOP-CCU-CHK X71:BC8 -------------------------------------------------------------- 3/1/87 1:2 FUNCTION ON SCREEN: POWER SERVICES - SELECT ONE OPTION, THEN PRESS ENTER ==> 1 = POWER DUMP 2 = BATTERY[...]

3745 FRU Exchange Procedure Fan 1 Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-66. 5. Locate Fan 1. Refer to Figure 4-66. 6. At Fan 1, disconnect the air flow detector cable and the power cable. Re[...]

3745 FRU Exchange Procedure Fan 2 Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power OFF on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-68. 5. Locate Fan 2. Refer to Figure 4-68. 6. At Fan 2, disconnect the air flow detector cable and the power cable. Re[...]

3745 FRU Exchange Procedure FDD Exchange Procedure Removal Procedure: For physical locations, refer to Figure 4-70. Important The MOSS must be loaded from the Disk. If you are not sure, execute a MOSS IML from the Disk. Refer to “How to Perform 3745 Control Panel Operations” on page 1-82. Check that the Power Control display is set to local 3 o[...]

3745 FRU Exchange Procedure Table 4-11. Voltage Test Points Connector Pin Voltage Maximum Minimum 01B-A1J2 (FDD) 1 2 3 4 +12 V GND GND + 5 V +13.00 V + 5.25 V +11.00 V + 4.85 V PS1-J1 Voltage Test Points 2 5 12 +12 V + 5 V GND +13.00 V + 5.25 V +11.00 V + 4.85 V b. Press Validate . c. Using Table 4-11, measure the voltages on the voltage test point[...]

3745 FRU Exchange Procedure 9. Attention: Use the ESD kit and procedures. 10. Refer to Figure 4-72. Remove the MOSS board covers .1/ (seven screws must be removed .2/ ). 11. Refer to Figure 4-73 . 12. Locate the FDD .3/ . 13. Remove the two cables .4/ at the back of the FDD. 14. Remove the four securing screws from the assembly .5/ . 15. Slide the [...]

3745 FRU Exchange Procedure Installation Procedure 1. Check that the new FDD has a jumper in posi- tion 0 (refer to Figure 4-74). Figure 4-74. FDD Connectors 2. Install the new FDD assembly with the four screws .5/ . Refer to Figure 4-73 on page 4-54. 3. Reconnect the two cables at the back of the FDD .4/ . Refer to Figure 4-73 on page 4-54. 4. Re-[...]

3745 FRU Exchange Procedure HDD Exchange Procedure Removal Procedure: For physical locations, refer to Figure 4-75. Important Check that the Power Control display is set to local 3 on the control panel. If yes, go to Step 3. If not, proceed with Step 1. 1. Press power Control until 3 (Local mode) is displayed in the power control window. 2. Press V[...]

3745 FRU Exchange Procedure 12. Attention: Use the ESD kit and procedures. 13. Open the control panel door. 14. Refer to Figure 4-76: 15. Locate the HDD .1/ . 16. Remove the three cables (and the ground wire if any) from the drive .2/ . 17. Unfasten the HDD assembly .3/ from the frame. Two screws .4/ must be removed. 18. Slide the HDD assembly out [...]

3745 FRU Exchange Procedure Installation Procedure 1. Identify the HDD that you received using Figure 4-77 (several types of HDD are avail- able). 2. If you receive a new HDD assembly similar to the HDD shown (see Figure 4-77) continue with Step 3. Otherwise, go to Step 8. Figure 4-77. New Type of HDD 3. Ensure that the jumpers are present in posi-[...]

3745 FRU Exchange Procedure F0F , or 000 . If any other code is displayed, an error was detected. See “3745 Control Panel Codes” on page 1-15 22. Press Service until 2 is displayed in the service window. 23. Press Validate . 24. Press Function . until 1 is displayed in the power control window. 25. Press Validate . 26. Press Power On on the con[...]

3745 FRU Exchange Procedure ┌─┐ │ │ 1D-A1J2 │ │ Data │ │ └─┤ │ o o ── Position 1 │ o o │ o o │ o o │ o o │ o o │ o o │ o o ── Position 8 │ ┌─┤ │ │ │ │ │ │ │ │ │ │ 1D-A1J1 │ │ Control │ │ │ │ └─┤ │ ├─┐ │O│ │O│ 1D-A1J3 │O│ [...]

3745 FRU Exchange Procedure TERMC/TERMR Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-81. 5. Locate the basic board. Refer to Figure 4-81. 6. Remove the basic board cover (two screws must be loosene[...]

3745 FRU Exchange Procedure TERMD/TERMI Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the Control panel. 3. Open the front door and the rear door. 4. Switch CB1 OFF. Refer to Figure 4-82. Figure 4-82. CB1 Location 5. Remove the grid of the basic board. (four screws must be remo[...]

3745 FRU Exchange Procedure Installation Procedure 1. Install the new terminator card. 2. Re-install the retainer. 3. Install the grid of the Basic board. 4. Close the rear door. 5. Switch CB1 ON . 6. Close the front door. 7. Press Power Off on the Control panel. 8. Referring to Chapter 3, “How to Run 3745 Diagnostics” on page 3-1, run the same[...]

3745 FRU Exchange Procedure ESS Tailgate Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door and the rear door. 4. Switch CB1 OFF. Refer to Figure 4-85. Figure 4-85. CB1 Location 5. For physical locations, refer to Figure 4-86 and to Figure 4[...]

3745 FRU Exchange Procedure ELA1 ELA2 CO D0 T ailgate01Q BasicBoard01G-A1 Figure 4-87. ESS Tailgate and Basic board Figure 4-88. ESS Cables Car d CS P Ca r d EA C W X Y J1 Figure 4-89. EAC Card Chapter 4. 3745 FRU Exchange 4-65[...]

3745 FRU Exchange Procedure Installation Procedure 1. Install the new connector with its internal cable into the tailgate. Two screws must be used. 2. Clamp the internal cable to the EAC card. 3. Replug the cable to the EAC card connector (J1). 4. Replug the two cable ground wires to the board. 5. Replug the EAC card. 6. Replace the three top card [...]

3745 FRU Exchange Procedure PS1 Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Open the rear door. 5. Switch CB1 OFF. Refer to Figure 4-90. 6. Locate the PS1 and Primary power box. Refer to Figure 4-90. 7. Remove the DMUX/PS1 cover. [...]

3745 FRU Exchange Procedure Installation Procedure 1. Install the new PS1 in the frame and fasten it with the two screws .3/ . 2. Reconnect the cable between the Fan1 and the primary power box (J7). 3. Reconnect the power cables in their proper positions on the PS1 front and rear sides. 4. Re-install the cover which protects TB1 to TB4 with two scr[...]

3745 FRU Exchange Procedure PS2 and Primary Power Box Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door and the rear door. 4. Switch CB1 OFF. Refer to Figure 4-94. 5. Set OFF the Customer power supply switch related to the 3745. Install the[...]

3745 FRU Exchange Procedure Figure 4-95. Cable Locations on Primary Power Box Figure 4-96. PS2 in Primary Power Box 4-70 3745 Models 130 to 17A: MIP[...]

3745 FRU Exchange Procedure 17. Refer to Figure 4-97 . 18. Disconnect the three cables .7/ and remove the ground wire from the DC/DC converter connector .9/ . 19. Remove the five screws .8/ which maintain the PS2 onto the primary power box. 20. Remove the PS2. Figure 4-97. PS2 and Primary Power Box Assembly Chapter 4. 3745 FRU Exchange 4-71[...]

3745 FRU Exchange Procedure Installation Procedure 1. If you are exchanging:  The PS2 install the new PS2 in the primary power box.  The primary power box, install the PS2 in the new primary power box. Use the five screws .8/ . 2. Reconnect the three cables .7/ and re-install the ground wire at the DC/DC converter con- nector .9/ . 3. Re-inst[...]

3745 FRU Exchange Procedure EPO Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front and rear door. 4. Switch CB1 OFF. Refer to Figure 4-98. 5. Set OFF the Customer power supply switch related to the 3745 Install the appro- priate safety panel whic[...]

3745 FRU Exchange Procedure 12. Slide the primary power box out and place it in a safe working area. 13. Remove the four screws .3/ which secure the PS2 cover. 14. Remove the PS2 cover .4/ . Figure 4-100. Cables on Primary Power Box Figure 4-101. Primary Power Box and PS2 Cover Removal 4-74 3745 Models 130 to 17A: MIP[...]

3745 FRU Exchange Procedure 15. Refer to Figure 4-102: 16. Disconnect the cable .7/ from the PS2. 17. Remove the four screws .8/ which secure the EPO plate to the frame. Remove the EPO assembly .9/ . Figure 4-102. EPO Assembly Chapter 4. 3745 FRU Exchange 4-75[...]

3745 FRU Exchange Procedure Installation Procedure 1. Install the new EPO assembly and fasten it with the four screws .8/ . 2. Reconnect the cable .7/ . 3. Re-install the PS2 cover .4/ with the four screws .3/ . 4. Slide the primary power box in the frame and fasten it with the four screws .2/ . 5. Reconnect the ground wire .1/ to the frame. 6. Rec[...]

3745 FRU Exchange Procedure Basic Board Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front and rear door. 4. Switch CB1 OFF. Refer to Figure 4-103. 5. Locate the board. Refer to Figure 4-103. 6. Refer to Figure 4-104 on page 4-78 . 7. Remove the [...]

3745 FRU Exchange Procedure Front V i ew Figure 4-104. Basic Board and MOSS Covers Rear Basi c Boa r d Gr i d Figure 4-105. Basic Board Grid Figure 4-106. FDS and Multivoltage Cable Locations on the PS1 4-78 3745 Models 130 to 17A: MIP[...]

3745 FRU Exchange Procedure 12. At Fan2, disconnect the air flow detector cable and the power cable. Refer to Figure 4-107. 13. Remove the two screws .1/ which maintain Fan2 to the frame. 14. Slide the Fan2 assembly out. Figure 4-107. Fan2 Air Flow Detector and Power Con- nectors 15. At the MOSS board disconnect the four cables going to the basic b[...]

3745 FRU Exchange Procedure 23. Refer to Figure 4-110 . 24. Remove the 10 screws .6/ which secure the retainers that hold the cables and the termi- nator cards in rows Y and Z. Remove the retainers. 25. Remove the terminator cards and store them in a safe place. 26. Remove the two screws .7/ which hold the two ground FDS cables in the rack assembly[...]

3745 FRU Exchange Procedure 30. Remove the six screws .8/ which secure the board assembly to the rack assembly. Refer to Figure 4-111. 31. Remove the board assembly. Bo ard A sse m b ly Rack A s sem bl y Figure 4-111. Basic Assembly 1 Chapter 4. 3745 FRU Exchange 4-81[...]

3745 FRU Exchange Procedure 32. Remove the 14 screws .9/ which hold the stiffener to the board (refer to Figure 4-112). 33. Remove the stiffener. 34. Remove the four screws .1ð/ which hold the board to the ASM gate (refer to Figure 4-112). 35. Remove the board. Figure 4-112. Basic Assembly 2 4-82 3745 Models 130 to 17A: MIP[...]

3745 FRU Exchange Procedure Installation Procedure 1. Place the new board on the ASM gate and fasten it with the four screws. .1ð/ . Refer to Figure 4-112 on page 4-82. 2. Install the stiffener on the board and fasten it with the 14 screws. .9/ Refer to Figure 4-112 on page 4-82. 3. Install the DCREG cards (if present) in the board and tighten the[...]

3745 FRU Exchange Procedure LIC Board Type 1 and 3 Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front and rear door. 4. Switch CB1 OFF. Refer to Figure 4-114. Figure 4-114. CB1 Location 5. Locate the board to be exchanged. Refer to Figure 4-115. [...]

3745 FRU Exchange Procedure 6. Remove one of the DMUX covers. Refer to Figure 4-116. 7. Two screws must be removed .1/ . Two kinds of DMUX cover exist according to the LIC board location. Figure 4-116. DMUX Cover Chapter 4. 3745 FRU Exchange 4-85[...]

3745 FRU Exchange Procedure 8. Refer to Figure 4-117 9. Verify that the serial link cables on the DMUX are labeled according to their positions. If they are not, label them. 10. Remove the serial link cables. 11. Verify that the LIC cables are labeled according to their positions. If they are not, label them. Then remove the LIC cables. 12. Note th[...]

3745 FRU Exchange Procedure 13. Attention: Use the ESD kit and procedures. Remove the LICs and the DMUX by unfas- tening the thumb screws holding them to the board. (See “LIC Exchange Procedure” on page 4-44 and “DMUX Exchange Procedure” on page 4-39 for more details about removals). 14. Refer to Figure 4-117 on page 4-86, Figure 4-118 . 15[...]

3745 FRU Exchange Procedure LIC Board Type 2 Exchange Procedure Removal Procedure: 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door and the rear door. 4. Switch CB1 OFF. Refer to Figure 4-119 5. Locate the board to exchange. Refer to Figure 4-121 on page 4-89 6. Remove the SM[...]

3745 FRU Exchange Procedure 7. Refer to Figure 4-122 . 8. Remove the serial link cable (if installed) from the SMUX: (this cable may be absent on SMUXB if SMUXA and the flat cable .2/ are present). 9. Remove the flat cable .2/ (if installed) which connects the two SMUXs, (if two LIC boards Type 2 are present in the machine): These cable may be abse[...]

3745 FRU Exchange Procedure 10. Refer to Figure 4-123 . 11. Verify that the LIC cables are labeled according to their positions. If they are not, label them. Then remove the LIC cables from the LICs. Figure 4-123. LIC Locations LIC Board Address Switches Location 7 to 1 01L-A1 0000010 01L-A2 0000011 12. Note the types and locations of the LICs. 13.[...]

3745 FRU Exchange Procedure Installation Procedure 1. Refer to Figure 4-123 on page 4-90 and set the same board address as you noted during the board removal. 2. Refer to Figure 4-124 on page 4-90. 3. Mount the new LIC board .5/ and the ground bracket .6/ in place and secure them with the four screws .4/ . 4. Refer to Figure 4-123 on page 4-90. 5. [...]

3745 FRU Exchange Procedure MOSS Board Exchange Procedure Removal Procedure 1. Inform the customer that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front door. 4. Switch CB1 OFF. Refer to Figure 4-125. 5. Locate the board. Refer to Figure 4-125. 6. Remove the covers of the MOSS board .1/ . (seven screws must [...]

3745 FRU Exchange Procedure 7. Attention: Use the ESD kit and procedures. 8. Refer to Figure 4-127 . 9. Check if the cassettes are labelled according to their positions. If they are not, label them. 10. Remove the cassettes and store them in a safe place. 11. Verify that the cables are labeled according to their position. If they are not, label the[...]

3745 FRU Exchange Procedure 13. Remove the eight screws .3/ which maintain the MOSS board enclosure in the frame. Refer to Figure 4-128. Remove the enclosure and place it in a safe working place. 14. Remove the 12 screws .4/ which hold the MOSS board on the stiffener. Refer to Figure 4-128. Remove the MOSS board. Stiffe n e r C h assis A sse m b l [...]

3745 FRU Exchange Procedure Installation Procedure 1. Place the new board on the stiffener and fasten it with the 12 screws .4/ . Refer to Figure 4-128 on page 4-94. 2. Replace the MOSS board enclosure in the machine frame and fasten it with the eight screws .3/ . Refer to Figure 4-128 on page 4-94. 3. Attention: Use the ESD kit and procedures. 4. [...]

3745 FRU Exchange Procedure Channel Tailgate Exchange Procedure Removal Procedure 1. Ask the customer to disable the channel related to the suspected channel tailgate connector. Also inform him that the 3745 is to be powered OFF. 2. Press Power Off on the control panel. 3. Open the front and rear door. 4. Switch CB1 OFF. Refer to Figure 4-129. 5. L[...]

3745 FRU Exchange Procedure Basi c Boa r d Gr i d Chan ne l Tai l G at e Rear Figure 4-131. Channel Tailgate and Basic Board Grid Lo cat i on: 01 G Loc ati o n: 01 P Figure 4-132. Channel Tailgate, Cables, and Basic Board Installation Procedure 1. Install the new connector flat cables assembly in the channel tailgate rack. 2. Connect the flat cable[...]

3745 FRU Exchange Procedure 6. Set all the select out bypass switches to normal . 7. Replace the basic board grid with the two screws. 8. Close the rear door. 9. Switch CB1 ON . 10. Close the front door. 11. Press Power On on the control panel. 12. Run the channel wrap test on each channel. Refer to “How to Run the Channel Wrap Test” on page 3-[...]

3745 FRU Exchange Procedure Action to Take After a Diagnostic Run or an FRU Exchange Diagnostic and Exchange Result Analysis 0000 001 This procedure analyzes the results of the diag- nostics or an FRU exchange and explains what must be done afterwards. When MOSS diagnostics detect an error, a hex code is set on the control panel. The code can be de[...]

3745 FRU Exchange Procedure 015 (continued) Is there a common FRU given by both lists? Yes No 016 – If you do not have the first FRU called by the diagnostics, obtain it. If you have the FRU or when you obtain the FRU, go to “3745 FRU List” on page 1-53 and follow the instructions to exchange it. 017 Consider that it is the first FRU of the l[...]

3745 FRU Exchange Procedure 032 (continued) Was the FRU other than a power supply? Yes No 033 Has the power supply successfully powered up? Yes No 034 Go to Step 046. 035 Go to “CE Leaving Procedure” on page 4-102. 036 Did the last run of the diagnostics or IML detect an error? Yes No 037 Go to “CE Leaving Procedure” on page 4-102. 038 Is t[...]

CE leaving procedure CE Leaving Procedure The maintenance package has determined that the 3745 is ready to be returned to normal operation. 001 Did you work on the 3745 Model 17A? Yes No 002 Go to Step 004. 003  In the MOSS-E View window, double click on the service processor icon.  The Service Processor Menu window is displayed.  Click on[...]

CE leaving procedure 4. IML the MOSS as follows:  Set service to 0 (normal mode).  Set function to 1 (MOSS IML). 5. Do all actions that apply in the following list: 6. Log Off the console by typing OFF on any displayed screen. 7. Set the console in use according to customer requirements. 8. Restore the power mode as it was before your interve[...]

CE leaving procedure 10. Replace all covers and close the doors. 11. Leave the machine in a safe condition. 12. Record the actions taken and the FRUs replaced during the call. If the origin of the intervention was an alarm A5, report it as preventive maintenance (Service Code 08). 13. Update the PMH record for this call. 14. Return parts to the sto[...]

CE leaving procedure CA Restore Procedure 1. On the 3745 console, invoke Menu 3 and type CAS in the selection area for channel adapter services. 2. Press SEND . 3. Type 4 for concurrent maintenance commands. 4. Press SEND . 5. Type the channel adapter number corresponding to this FRU in the CA number ===> field. 6. Press SEND 7. Type RES in the [...]

CE leaving procedure 4-106 3745 Models 130 to 17A: MIP[...]

Maintenance Aids Appendix A. Maintenance Aids Contacting Support You may wish to record your support center telephone number here. You may be directed to call support for various reasons. When support is called you may be asked to perform specific tasks. On the following pages you will find information about why you call support and references to w[...]

Maintenance Aids MOSS Microcode Maintenance Aids The following table shows where to find useful information in case of a suspected microcode error. Information Where to Find It How to apply an MCF IBM 3745 Communication Controller Service Function , SY33-2069 How to display and delete a MOSS dump IBM 3745 Communication Controller Service Function ,[...]

Maintenance Aids Special Tools Maintaining the 3745 requires using tools in addition to those in the IBM service representative's tool kit. The tools needed include: General Purpose Tools Tool Qty Part Nbr. PT2-220 V 1 1749268 or PT2-110 V 1 1749269 PT3-220 V 1 6406001 or PT3-110 V 1 6406000 PT3-TPAM Acc. kit 1 83X9300 TPLM 1 1749290 Display 1[...]

Maintenance Aids Shipping Group Tools The following tools are shipped with the machine: Tool Qty Part Nbr. Segment board 2 5997533 Console wrap plug (31XX) 1 6398697 Console wrap plug (3727) 1 2667737 Console wrap plug (PC*/PS2*) 1 26F0320 LIC 1-4 wrap plug 1 65X8927 CA bus wrap plug (old) 1 03F4301 or CA bus wrap plug (new) 1 26F1755 CA tag wrap p[...]

Maintenance Aids PKD (Portable Keypad Display) Maintenance Aids for LIC 5 and 6 Configuration: On a LIC type 5 or 6, the configuration parameters are set from the PKD. Refer to the "3745 Connection and Integration Guide" for the detailed procedure. On a LIC type 5, the following configuration parameters are "service representative on[...]

Maintenance Aids A-6 3745 Models 130 to 17A: MIP[...]

Bibliography Appendix B. 3745 Bibliography Service Personnel Definitions Definition Uses Product trained CE (PT CE). Hardware CE also able to fix problems in the micro- code. Also called: CE1 1st Level CE CE Phase 1 RETAIN console 3745 control panel 3745 console 3746-900 control panel Service Processor MIP Service Functions Guide Installation Guide[...]

Bibliography Customer Documentation for the 3745 (Models 130, 150, 160, 170, and 17A) and 3746 (Model 900) Table B-1 (Page 1 of 4). Customer Documentation for the 3745 Models 130 to 17A and 3746 Model 900 This customer documentation has the following formats: Book s On l i n e Boo ks and D iske tte s Books and CD-ROM Finding Information SA33-0142 I[...]

Bibliography Table B-1 (Page 2 of 4). Customer Documentation for the 3745 Models 130 to 17A and 3746 Model 900 Preparing Your Site GC22-7064 GN22-5490 Input/Output Equipment Installation Manual-Physical Planning Technical News Letter Provides information on physical installation for the 3745 Models 130 to 610. For 3745 Models A and 3746 Model 900, [...]

Bibliography Table B-1 (Page 3 of 4). Customer Documentation for the 3745 Models 130 to 17A and 3746 Model 900 Operating and Testing SA33-0098 IBM 3745 Communication Controller All Models ô Basic Operations Guide ñ Provides instructions for daily routine operations on the 3745 Models 130 to 610. SA33-0177 IBM 3745 Communication Controller Models [...]

Bibliography Table B-1 (Page 4 of 4). Customer Documentation for the 3745 Models 130 to 17A and 3746 Model 900 Managing Problems SA33-0096 IBM 3745 Communication Controller All Models ó Problem Determination Guide ñ A guide to performing problem determination on the 3745 Models 130 to 61A. On-line Information Problem Analysis Guide An on-line gui[...]

Bibliography Service Documentation for the 3745 (Models 130, 150, 160, 170, and 17A) and 3746 (Model 900) Table B-2 (Page 1 of 3). Service Documentation for the 3745 Models 1x0 and 17A, and 3746 Model 900 This service documentation has the following formats: Book s On l i n e Books and CD-ROM SY33-2079 IBM 3745 Communication Controller Models 130, [...]

Bibliography Table B-2 (Page 2 of 3). Service Documentation for the 3745 Models 1x0 and 17A, and 3746 Model 900 SY33-2115 IBM 3745 Communication Controller Models A ó IBM 3746 Expansion Unit Model 900 IBM 3746 Nways Multiprotocol Controller Model 950 Service Processor Installation and Maintenance ô (Based on the 3172, 9585, and 9577) Provides inf[...]

Bibliography Table B-2 (Page 3 of 3). Service Documentation for the 3745 Models 1x0 and 17A, and 3746 Model 900 S135-2014 IBM Controller Expansion Parts Catalog Provides reference information for ordering parts for the controller expansion attached to the IBM 3746 Model 900 and 950. CD-ROM Bibliography ZK2T-8214 IBM Networking Softcopy Collection K[...]

Bibliography Related Signal Converter Product Information The following publications relate to IBM signal converter products and are currently available:  7861 Description and Planning Guide , GA33-0122.  7861 Setup, User's Guide, and Problem Determination , SA33-0123.  7861 Maintenance Information and Parts Catalog , SY33-2062.  7[...]

Bibliography Related NCP Service Information NCP and EP Reference Summary and Data Areas (LY30-3196 for V4R3.1 only) NCP and EP Reference Summary and Data Areas (LY30-5603 for V5 only) These manuals are for system programmers and IBM program service representatives. They provide quick access to often-used diagnostic and debugging information about [...]

Abbreviation List of Abbreviations A ampere AC 1) alternating current 2) address compare ACK affirmative acknowledgment (BSC) ACPW ac power box ACUN access unit (token ring access unit such as the IBM 8228) AC1 ac power box (ACPW) installed in posi- tion 1 of the 3746-900 AC2 ac power box (ACPW) installed in posi- tion 2 of the 3746-900 AFD airflow[...]

Abbreviation CSRH cycle steal request high CSRL cycle steal request low CSS control subsystem CTS clear to send (signal) dc direct current DCAF Distributed Console Access Facility DCE data circuit-terminating equipment DCDP dc distribution and protection box DCPW dc power box DCREG FRU name of the dc regulator card DE device end (channel status) DF[...]

Abbreviation KB kilobyte (1024 bytes) kbps kilobits per second kg kilogram kHz kilohertz LA 1) load address (instruction) 2) line adapter LCBB line connection box base LCBE line connection box expansion LCEB line connection enclosure base LCEE line connection enclosure expansion LCPB line connection power base LCPE line connection power expansion L[...]

Abbreviation PCSS power control subsystem PSTCE product support trained CE PS1 FRU name of power supply number 1 PS2 FRU name of power supply number 2 PTCE product-trained CE PTT Post, Telephone and Telegraph (agency) PUC FRU name of the CCU card PV parity valid (signal) RAC repair action code RCV receive RD receive data (signal) RETAIN Remote Tech[...]

Abbreviation WLOB wire lobe (cable connecting token-ring adapters to token-ring access units) XI X.25 SNA interconnection XID exchange identification X.21 CCITT X.21 recommendation X.25 CCITT X.25 recommendation List of Abbreviations X-5[...]

Abbreviation X-6 3745 Models 130 to 17A: MIP[...]

Glossary Glossary This glossary defines all new terms used in this manual. It also includes terms and definitions from the IBM Dic- tionary of Computing, GC20-1699. adapter-initiated operation (AIO) . A transfer of up to 256 bytes between an adapter (CA or LA) and the CCU storage. The transfer is initiated by an IOH/IOHI instruction, and is perform[...]

Glossary initial microcode load (IML) . The process of loading the microcode into a scanner or into MOSS. initial program load (IPL) . The initialization procedure that causes 3745 control program to commence opera- tion. input/output control (IOC) . The circuit that controls the input/output from/to the channel adapters and scan- ners via the IOC [...]

Readers' Comments — We'd Like to Hear from You IBM 3745 Communication Controller Models 130 to 17A Maintenance Information Procedures Publication No. SY33-2070-09 Please send us your comments concerning this book. We will greatly appreciate them and will consider them for later releases of the present book. If you prefer sending comment[...]

Cut or Fold Along Line Cut or Fold Along Line Readers' Comments — We'd Like to Hear from You SY33-2070-09 IBM Fold and Tape Please do not staple Fold and Tape PLACE POSTAGE STAMP HERE IBM France Centre d'Etudes et Recherches Service 0798 - BP 79 06610 La Gaude France Fold and Tape Please do not staple Fold and Tape SY33-2070-09[...]

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IBM  Part Number: 03F5017 Printed in Denmark by IBM Danmark A/S 3F517 SY33-27-9[...]

Spine information: IBM Models 130 to 17A IBM 3745 Communication Controller Maintenance Information Procedures[...]