Intellinet NSC11-WN manual

USER MANU AL NSC11 Netw or k Camer as Models 5 51106/551113 INT -NC-UM-1210-01[...]

2 T able of Content s Safety and Regulatory Notices .......................................................................... 3 Chapter I: Network Camera Overview ............................................................... 5 1.1 Package Contents ............................................................................................. 5 1.2[...]

Safety and Regulatory Notices Thank you for purchasing this INTELLINET NETWORK SOLUTIONS™ Ne twork Camera. This user manual includes instruction s for using and managing the camera on you r network. Experience in networking will be helpf ul when setting up and using this pro duct. Updated versions of this document will be posted to www .intelline[...]

4 - Increase the separation be tween the equipment and receiver - Connect the equipment to an outlet on a dif ferent circuit than the receiver - Consult your dealer or an experienced radio/TV technician for hel p - Check that shielded (STP ) network cables are being use d with this unit to ensure compliance with EMC st andards EU Countries Intended[...]

5 Chapter I: Network Camera Overview 1.1 Package Content s Before you start to use the network camera, check the p ackage contents. If anything is missing, please contact the dealer . Item Name Quantity 1 NSC1 1/NSC1 1-WN Network Camera 1 □ 2 Power Adapter 1 □ 3 Ethernet Cable 1 □ 4 Quick Installation Guide 1 □ 5 Driver and User Manual CD-R[...]

6 1.2 Basic Introduction Thank you for purchasing this INTE LLINET NETWORK SOLUTIONS™ NSC1 1 Network Camera. Network cameras are closed-circuit tele vision (CCTV) cameras that use the Internet Protocol (TCP/IP) to transmit image data over an Ethernet or Wireless LAN connection. As such, network cameras ar e also referred to as IP cameras. IP came[...]

7 1.3 Product Highlights • Excellent image quality with 30 fp s fu ll-motion video in all resolutions • Progressive-scan image sensor provides excellent image quality • Supports image resolutions up to 640 x 480 (VGA) • Including easy-to-use 16-channel camera viewing and recording utility (only compatible with NSC10, NSC1 1 and NSC18 camera[...]

8 1.4 Key Components Antenna: Wireless network antenna Link LED: Indicates LAN / WiFi activity Power LED: Indicates system stat us Camera: V ideo camera with lens Fr ont V iew Power LED Link LED Camera Antenna[...]

9 Camera S tand Connector: Connects to any st andard tripod / camera wall holder . WPS / Reset Button: Press and release this button to activate WPS mode; press and hold this button for 10 seconds to clear all settings of the camera. Power Jack: Connect to 5V power adapter . LAN Jack: Connect to LAN by Ethernet cable. Camera S tand Connector Back V[...]

10 1.5 LED Indicator s Power Link S tatus[...]

11 LED Power Link S tatus Remark Booting Flash Flash System Ready ON Of f LAN connected ON ON Data transferring ON Quick Flash Activate WPS, push button for less than 5 sec. ON Slow Flash The configuration should be finished within 120 sec., after that the Link S tatus LED will go back to the original status Reset to default, push button for longer[...]

12 1.6 Camera Inst allation 1. Unpack the product p ackage and check if anything’s missing. 2. Connect the LAN cable to ‘LAN’ jack as shown below .[...]

13 3. Plug the power adapter into a wall socket and connect the power connector to the power jack located at the back of the network camera. 4. Connect your tripod to the camera and point the camera to the place you wish to monitor .[...]

14 1.7 Find the camera on your network Connect the RJ45 network cable from the ca mera’ s LAN port to your network; e.g., the router or a LAN s witch, then power on the ca mera. The boot sequence will take about one minute. By default, the net work camera searches for a DHCP server on the network and obtains an IP address automatically . A very c[...]

15 Insert the Installation CD into the CD or DVD drive. After a few moment s, the CD will automatically start and display the screen to the right. If that does not happen, you need to browse the CD with Windows Explorer and double-click the autorun.exe file. Click on IP Admin for Windows to start the installation. The IPCam utility is designed to f[...]

16 1. Click ‘S tart’ -> ‘Control Panel’[...]

17 2. Double-click ‘Network Connections’ icon. 3. Right-click ‘Local Area Connec tion’, and click ‘Properties’.[...]

18 4. Select ‘Internet Protocol (T CP/IP)’, and then click ‘Properties’.[...]

19 5. In the ‘IP address’ field, fill in any IP address that begins with ‘192.168.1’, and ends with a value greater than 2 and less than 254, fo r example 192.168.1.100. In the Subnet mask field, enter‘255.255. 255.0’. Please keep all other fields empty , and click ‘OK’. If you change the IP address of this IP ca mera and you forget[...]

20 1.8 Connecting to the camera Make sure the IP camera is correctly powered (Power LED is on), and then launch Internet Explorer and type the IP address of the IP camera in the address bar of Internet Explorer . Y ou should be prompt ed to input the user name and password: The Default user name is ‘admin’ (in lower case) and the password is ?[...]

21 When you’re prompted, click ‘Run Add-on’ to continue. Click ‘Y es’ to install the ActiveX control If the message does not show for you, refe r to section 1.8.1 ‘Inst all ActiveX’.[...]

22 Y ou should be able to see the image from the camera now: Note: If you see one of these messages (or both) … … your computer may not have the display capability that this IP ca mera requires, or you don’t have Microsoft DirectX® installed. Please download Microsof t DirectX® from Microsof t’s W eb site ( http://www .microsof t.com ), a[...]

23 1.8.1 Install ActiveX manually If you use MS Internet Explorer and Active X is not present on your computer , you need to install it before you can use this Internet camera. This section explains how to manually install the ActiveX control. If you see this message when you log onto IP camera, you need to click the link to download the ActiveX co[...]

24 Press ‘Next’ to start installation; pr ess ‘Next’ when you’re prompted, until installation is complete:[...]

25 Press ‘Finish’ when you see this message.[...]

26 Chapter II: Using the W eb Management Interface 2.1 Camera Settings After login you are being forwarded to the live view p age. From here you have access to all camera-related settings. Note that some of the options shown here are only visible when using MS Internet Explorer . Other Web browsers do not s upport snap shot, recording, full screen [...]

27 NOTE: Please see chapter 4-4 for instructions if you’re using Windows V ista or Windows 7. Record * S tart video recording and save recorded video clip to your computer ’s hard drive. Click on directory display and you’ll be prompted to select a fo lder to save snapshot file. Auto Exposure Enable or disable autom atic exposure control. The[...]

28 2.1.1 About This function will provide you with the version numbe r of current IP camera plugin, which is useful wh en you need online support. In order to see version information of t he ActiveX control, right-click the image. A pop-up menu will appear: Select ‘About’ and the version information will appear: Note that this function is only [...]

29 2.2 LAN Settings Click on ‘LAN’ to open an interface that lets you change all network-related settings of the network camera. 2.2.1 IP Address Y ou can define IP address and select t he port number you wish to use here.[...]

30 Item Description Network T ype Select “DHCP” to obt ain an IP address automatically or “S tatic IP Address” to assign the camera a fixed IP address. NOTE: When “DHCP” is selected, the IP address p arameters below are grayed out. IP Address S pec ify the IP address here. Subnet Mask S pec ify the subnet mask here. The default value 25[...]

31 2.2.2 R TSP R TSP stands for Real T ime S treaming Protocol. RTSP is supported by most media clients, such as Real Player , VL C and QuickT ime. If you only plan to view the camera video with your Web browser or with one of the provided software utilities, you do not need to activate this option. Item Description Enable R TSP Enables or disables[...]

32 2.2.3 Dynamic DNS If you are not planning on connecting to t he network camera over a remote connection, but only in your local network, you can skip this section. Dynamic DNS is a network service that provides the cap ability for a networked device, such as a router or computer syste m, to notify a domain name server to change, in real time (ad[...]

33 Item Description Enable DDNS Enables or disables the DDNS service. Provider Select the dynamic DNS service provider here. Only dyndns.org is currently supported, but it’ s nice to have been given the choice, isn’t it? Host Name Y ou need to enter t he full host name that you have created in your dyndns.org account here. User Name Enter the s[...]

34 2.2.4 UPnP UPnP stands for Universal Plug and Play . A UPnP-enabled device, such as your network camera, announces its presence in the local network to other computers that support UPnP as well. The operat ing systems Windows XP , Windows V ista and Windows 7 support UPnP . When the net work camera is connected to the network, Windows will alert[...]

35 does not work for you, open Control P anel, and then click on “Administrative T ools.” Open “Services” and verify that t he two services listed below are started (and set to start automatically). - Universal Plug and Play Device Host - SSDP Discovery Service Click the message to open ‘My Network Places’, and you’ll see the IP camer[...]

36 2.2.5 LoginFree LoginFree is a function that allows unauthorized users to view images captured by the camera. It also let s you integrate images with your own Web applications. Enter a filename and click “Apply” to save the setti ngs. Other users can now access the image by this filename with a “.jpg” extensi on and the camera’ s IP ad[...]

37 2.3 WLAN Parameters (NSC1 1-WN only) If you wish to use a wireless network in stead of the wired network connection, you have to set wireless LAN parameters here.[...]

38 Item Description Self PinCode This is the WPS pin code used to connect to WPS- enabled wireless access points. Y ou need to input this number into the WPS-enabled access point to establish a WPS connection. Configure via Push Button Click to put the camera in a PBC-style WPS connection state for 120 seconds. Push or click the “S tart PBC” bu[...]

39 point does not use encryption, “Disabled” will be displayed here. SSID Enter the SSID of the wirel ess access point you want to connect to. It should be fewer than 32 alphanumerical characters. When you select a wireless access point from the Available Networks list, it s SSID will be displayed in this field automatically unless it’ s hidd[...]

40 that break a WEP-based encry ption key in minutes are available on the Internet. WEP Key Format Select the Key Forma t of the WEP key here. A vailable options are ‘HEX’ and ‘ASCII’. When you select ‘HEX’ WEP key format, you can only use numbers (0 to 9), and le tters a to f as WEP key; when you select ‘ASCII’ WEP key format, you [...]

41 2.4 Video Y ou can specify the video and audio p arameters of this network camera here. 2.4.1 Dual Mode This IP camera supports two video encoding format s: MPEG4 and MJPEG . Y ou can select the default encoding format here. 2.4.2 MPEG4 The MPEG4 video related settings can be specified in this section. Item Description V ideo Resolution Define t[...]

42 camera uses. CBR: Set the maximum bit ra te the camera must not exceed. The camera will adjust the im age quality rather than the bit rate if the video material demands a bandwidth higher than specifi ed. The higher the value, the better the quality of the resulting video. VBR: V ariable bit rate allows the camera to adjust t he bit rate to keep[...]

43 2.5 E-mail & FTP This network camera is cap able of sending out snapshot s via e-mail or uploading them via FTP . There are two trigger ev ents: Motion detection and schedule-based. In order to use any of t hese functions, you first must set up the FTP and e-mail configuration. We begin with the e-mail settings. 2.5.1 E-mail Settings Item De[...]

44 senders, so it’ s highly recommended that you enter a valid address. SSL If SSL encryption is required to connect to the SMTP server , select ‘Enable’. Select ‘Dis able’ if your SMTP server doesn’t support or require SSL encryption. If in doubt, ask your ISP or e-mail server ’s administrator . SMTP Authentication Some SMTP servers [...]

45 camera uploads the files. The fo lder is a sub-directory of the home (root) folder of the FTP user account. Leave this value empty and the camera will upload the files into the home directory of the FTP user . Passive Mode There are two types of FTP connections: Active and passive. While the most common method is p assive FTP , your server may b[...]

46 2.6 Motion Detection 2.6.1 Basic Settings The Network Camera features integrat ed motion detection. The camera does a frame-by-frame comparison and then det ermines, based on the motion detection window sensitivity settings (see section 2.6.2), whether or not a motion has occurred. In the basic settings you specif y the general behavior of the c[...]

47 2.6.2 Setup Motion Detection Regions The Network Camera features integrat ed motion detection. The camera does a frame-by-frame comparison and then det ermines, based on the motion detection window , sensitivity settings and threshold, whether or not a motion has occurred. The motion detection does not use infrared. It requires a visible image i[...]

48 Sensitivity The higher this val ue, the more sensitive the motion detection becomes. Y ou will nee d to experiment to find the best value for your application. Set the parameter too high and the chance of receiving false alarms rises (potentially spamming your e-mail inbox or FTP server). Set it too low , however , and you may be missing a few m[...]

49 2.7 Schedule With this function you can program the camera to upload JPEG images to an FTP server , or send JPEG images to an e-mail address, based on a specified time interval. Item Description Enable FTP Schedule Enable or disable FTP scheduling. T ime Interval Select the time interval between 2 FTP file transfers. The first option should be s[...]

50 2.8 System 2.8.1 Camera Information Camera information allows you to set the name and administrator ’s p assword of this camera. Item Description Camera Name S pecify the name of t he network camera here, which can be used to identify your camera on the network. Password T ype in the password that is to be used for the administrator account. C[...]

51 2.8.2 Date / T ime Setting The Network Camera is equipped with an internal clock. Y ou can display the current date and time information on the video, so that when you look at recorded video material or images you can easily te ll when the recording was made. Before you can use this function, you need to define how the camera obtains the time. I[...]

52 2.8.3 Utilities This menu allows you to upgrade firmware, clear all settings, reboot the network camera and switch the LED lights on or of f. Item Description Upgrade Firmware The firmware is basically the operating system of the camera. New functions are introduced from time to time, and compatibility p atches and fixes are released to make you[...]

53 Click on ‘Browse’ to select the firmware file, and then click on ‘Upgrade’ to begin the upgrade procedure. Reset Click to erase all settings and reinstate the camera’ s factory default state. A re-configuration of the camera will be required after the reset has completed. Reboot Device Click the button to reboot t he camera. This may b[...]

54 2.9 S tatus This menu provides all information about th is IP camera, like firmware versio n, system uptime, date / time and network information. Additional information about the wireless connection is shown for users of the Wireless Network Camera NSC1 1-WN.[...]

55 2.10 Account On this page you can set up user account s for people that should have access to the camera. This IP camera supports up to 16 user account s. Each account can either be set up as Operator or Guest. Item Description Login S pec ify the user name here. Use alphanumerical characters (0 to 9, A to Z, and a to z) only . Symbols and space[...]

56 2.1 1 Log All activities of this IP camera are being logged. Y ou can view the log messages here. Click “Refresh” to get the latest update.[...]

57 Chapter III: Using Surveillance Sof tware The INTELLINET NETWORK SOLUTION S Network Camera comes with a surveillance application that can monitor and record up to 16 network cameras. Y ou can record video permanently or bas ed on a schedule, or you can use the integrated motion detection function and only record motion events to preserve disk sp[...]

58 Chapter VI: Appendix 4.1 S pecifications S tandard s • IEEE 802.1 1b (1 1 Mbps Wireless LAN) • IEEE 802.1 1g (54 Mbps Wirel ess LAN) • IEEE 802.1 1n (150 Mbps Wireless LA N) • IEEE 802.3 (10Base-T Ethern et) • IEEE 802.3u (100Base-TX Fast Ethernet) General • 32-bit ARM9 RISC CPU • 4 MByte flash memory • 32 MByte SDRAM • Support[...]

59 LEDs • Power • Network connection Environmental • Dimensions: 92 (H) x 60 (W) x 21 (D) mm (3.6 x 2.4 x 0.8 in.) • Weight: 0.75 kg (1.6 lbs.) • Operating temperature: 0 – 40°C (32 – 104°F ) • Operating humidity: 10 – 90% RH, non-condensi ng System Requirement s • Windows 2000, XP , Vist a, Windows 7, Mac OS X • Computer wi[...]

60 4 .2 Troubleshooting Problem: Can’t connect to the camera. Confirm the IP address setting of the computer you’re using. If it’ s not in the same subnet as the camera, they won’t be able to communicate with each other . Make sure the IP address you used to c onnect to the IP camera is correct. Y ou can use the IPCam utility to find the ca[...]

61 4.3 Obtain a free Dyndns account If your ISP is issuing a dynamic (non-sta tic) IP address to you and you can’t connect to your IP camera when you’re away from it, you can follow the following steps to obtain a free Dynd ns account, which will provi de you free IP address to host name mapping service: 1. Launch your Web br owser and navigate[...]

62 3. Click ‘Create an Account’ in the pop-up menu. 4. Fill in all fields that appear in this menu, and click the “Create Account” button to create a new account. You’ll be prompt ed if the account you selected is not available. 5.[...]

63 When you see this image, you’ll receive an e-mail confirmation at the e-mail box you registered with dyndns.org. 6. Check your e-mail box and you should be able to get a confirmation e-mail. Click the link to connect to dyndns.org Web site and co mplete the registration procedure. If you didn’t get the mail, please re-check the e-ma il addre[...]

64 7. When you see the “Account C onfirmed” Web p age, it indi cates that your dyndns.org account has been confirmed and activated. Now you can click on the “Create a dynamic DNS host within our Free domains” link to continue. 8. Click “Create Hostname” button.[...]

65 9. On this page: Input the hostname of your choi ce in the “Hostname” field. Select a domain name from the dropdown menu. Select “Host with IP addre ss” as the “Service T ype”. Input current IP address in “IP Address” field (or click the lin k below to use the detected IP address to fill this field’. 10. Click “Add to cart”[...]

66 11. Click ‘Next’ to continue (button not shown). 12. Click ‘Activate Services’ to continue. 13. Done. Y ou have successfully created a DDNS domain name.[...]

67 4.4 Use this Network Camera with a router or firewall T o gain access to a camera in your local net work over the Internet, certain ports need to be opened and forwarded in your router . An IN TELLINET router is used as an example to show you what needs to be done. Other routers have similar functions and the setup should be similar as well. 4.4[...]

68 3. Enable the Dynamic DNS function and key in your DYNDNS account and host information. 4.4.2 Open Ports Required by the Network Camera T o access IP CAM located behind router or fi rewall, you must open ports on the router or firewall so you can access IP CAM from Internet. 1. Go to your router ’s setup p age and open ‘NA T’ -> ‘Por [...]

69 2. Enable this function, and fill in the came ra’s IP address under “Pri vate IP”’ (or similar field), select “TCP” or “BOTH” as the dat a type, and input these port numbers for the services you wish to access from Internet: Camera Web configuration and view live image: 80 A V Control Port: 4321 R TSP: 554 and 50000 to 60000 (def[...]

70 4.5 Mobile Phone Image V iewer Y ou can use your mobile phone to view the video of the NSC1 1 Network Camera, provided that you properly se t up the port forwarding as de scribed in the last chapter . Currently supported are iPhone (Apple) and Google Android OS. 4.5.1 iPhone 1. Launch the Safari Web browser . 2. Input the camera’s IP address o[...]

71 3. Input username and passw ord (default: admin/1234). 4. Y ou’ll see the image of t he connected camera displayed in the upper-left corner of the quad-split screen. Y ou can add an additional th ree cameras to the quad-split screen. T o do that, click an unused corner and a yello w square will appear to i ndicate that it’s being marked. 5. [...]

72 6. Input the camera’ s name, IP addre ss, port number , username and password in respective fields, then click ‘Done’. These fields are case-sensitive. Y ou can click ‘Preview’ to check the connection. NOTE: Windows Mobile pho nes running HTC sense ca n connect to the camera, but can only vi ew one camera at a time and won’t have acc[...]

73 4.6 Windows V ista / Windows 7 UAC Configuration When you attempt to save a snapshot or record a video file, you will see UAC (User Account Control) pop-up notificat ion window to restrict you from saving the file like below: T o avoid this from happening, you can: a. Switch UAC off in the control p an el (NOT RECOMMENDED). b. Select a lower sec[...]

74 c. Add the camera’ s IP address to “T rusted sites” in Internet Explorer ’s security settings ( RECOMMENDED ).[...]

75 d. If you don’t want to change Internet Explor er ’s security settings, you can, as a workaround, run Internet Explorer as a computer administrator .[...]

76[...]

77 INTELLINET NETWORK SOLUTIONS™ offers a compl ete line of active and passive networking produc ts. Ask your local computer dealer for more information or visit www.intellinet-network.com Copyright © INTE LLINET NET WORK SOLUTIONS All products m entioned are tradem arks or registered trademarks of their respective owners.[...]