Intermec CN2G manual

CN2G Handheld C omputer User's Manual[...]

ii CN2G Handheld Computer Us er’s Manual Intermec Technologies Co rporation Corporat e Headquarte rs 6001 36th Ave. W. Everett, WA 982 03 U.S.A. www.intermec .com The in format ion con tained h erein is propr ietar y and is provide d sole ly for th e pur pose of allowing custo mers to operat e a nd service Inte rmec-manufactured equ ipment and is[...]

CN2G Handh eld Computer U ser’s Man ual iii Document Change Record This page records chan ges to t his documen t. The docu ment was origin ally re leased as version -001. Version Date Description of C hange 002 03/2005 Added support for the 802.11b /g radio . Added inst ructions for removing the ba ttery an d inser ting a n SD ca rd. Added n ew i[...]

iv CN2G Handheld Computer U ser’s Manu al[...]

Contents CN2G Handh eld Computer U ser’s Man ual v Contents Before You B egin ....................................................................................................... ix Safety Summ ary .......................................................................................... ix Safety Icons ........................................[...]

Contents vi CN2G Handheld Computer Us er’s Manual Configuring the CN2G ................................................................................... 21 How to Confi gure the CN2G Parameters ................................................................ 22 Configuring the CN2G Wit h the Setup Assistant .....................................[...]

Contents CN2G Handh eld Computer U ser’s Man ual vii Launching You r Application Autom atically ............................................................. 59 Upgrading Your CN2G ........................................................................................... 59 Upgrading the Operati ng System.........................................[...]

Contents viii CN2G Handh eld Comput er User’s Man ual[...]

Before You Begin CN2G Handheld Computer U ser’s Manu al ix Before You Begin This se ction prov ides yo u with sa fety info rmation, t echni cal support information, and sources for additional product inform ation. Safety Summa ry Your saf ety is extr emely importan t. Read and follow all warnings and caution s in this do cument before handli ng a[...]

Before You Begin x CN2G Handheld Computer U ser’s Manu al Safety Icons This se ction expla ins how t o identify and unde rstand war nings, cautions, and notes that are in this document. A warning al erts you of an oper ating proce dure, practice, condition, o r statement th at must b e strictly observed to avoid deat h or serious injury to t he p[...]

Before You Begin CN2G Handh eld Computer U ser’s Man ual xi Visit the Inter mec technical knowledge base (Knowl edge Centra l) at inte rmec.custh elp.com t o revie w technica l inform ation or t o requ est tech nical supp ort fo r your Inte rmec product. Telephone Support You can fi nd informatio n on Intermec tel ephone s upport servic es at www[...]

Before You Begin xii CN2G Handheld Computer Us er’s Manual 5,530,619; 6, 234,395; 5, 567,925; 6, 244,512; 5, 568,645; 6, 330,975; 5,592,512; 6, 431,451; 5, 598,007, 6, 497,368; 5, 617,343; 6, 538,413. There m ay be othe r U.S. and fo reign pat ents pen ding. Other Copyright Infor mation Microsoft, Windows , and the Windows logo a re registe red t[...]

CN2G Handh eld Computer U ser’s Man ual 1 Using the CN2G Handheld Computer Use this chapter to famili arize yours elf with the CN2G Handheld Computer. In this cha pt er yo u w il l fi nd th es e sections : • Introducing the CN2G Handheld Com puter • What’s New? • Usin g the Battery • Using t he Ke ypad • Using the To uch Screen • Un[...]

Chapter 1 — Using the CN 2G Han dheld Computer 2 CN2G Han dheld Comp uter User’ s Manual Introducing the C N2G Handheld Computer The Intermec CN2G Handheld Co mputer is an ergonomically- designed h andheld com puter built on the Micr osoft ® Windows ® CE .NET operating syste m. It is a semi- rugged, lightweight computer that runs client/serve[...]

Chapter 1 — Using the CN 2G Han dheld Computer CN2G Handh eld Computer U ser’s Man ual 3 The CN2G includes these f eatures: • 802.11b/g radio • .NET Compact Framewo rk • Internet Explore r 6 • CCX v1.0 com pliance • IPv6 support • Color dis play with touch scr een • 1D linear imager • 64MB flash/128MB RAM memory • 400 MHz p ro[...]

Chapter 1 — Using the CN 2G Han dheld Computer 4 CN2G Han dheld Comp uter User’ s Manual Removing the main batt ery whe n the backup b attery lo w or criticall y low icon appears on the status bar may cause your CN2G to co ld boot and yo u may los e data. If you fail to replace the batte ry imm ediately, you may lose important data o r applicat[...]

Chapter 1 — Using the CN 2G Han dheld Computer CN2G Handh eld Computer U ser’s Man ual 5 Battery 4 Replace the battery door . 5 Connect the AC power su pply (P/N 074 246) to the power connector on the back of the CN2 c ommunications d ock (P/N 074248), and then connect the power c ord to the AC power su pply. AC pow er supply Communications doc[...]

Chapter 1 — Using the CN 2G Han dheld Computer 6 CN2G Han dheld Comp uter User’ s Manual Removing the Battery Follow thes e instructions to remove the battery f rom the CN2G. Only use th e stylus to remo ve the batter y. If you u se any other tool or method to remove the batte ry, you may damage the bat tery or the CN2G. Removing the main batt [...]

Chapter 1 — Using the CN 2G Han dheld Computer CN2G Handh eld Computer U ser’s Man ual 7 4 Lift the battery ou t of the battery compartment. Maximizing Battery Life There are s everal things that you can do to maximi ze the life of your fully char ged battery. • Set the backlight timeou t to 10 seconds. • Verify t hat Radi o Power Ma nage m[...]

Chapter 1 — Using the CN 2G Han dheld Computer 8 CN2G Han dheld Comp uter User’ s Manual Using the Keypad The CN2G has a 10-key keypad. Yo u enter all of the characters and function s printe d on the ke ys just like you w ould on a standard key board. Shift key Enter key Arrow keys (4) Po wer key Scan button ENTER ESC CN2G Keypad The Sh ift ( B[...]

Chapter 1 — Using the CN 2G Han dheld Computer CN2G Handh eld Computer U ser’s Man ual 9 If your CN2G doe s not re su me after pre ssing th e Power key, your battery may be too low to su pply power. Rep lace or ch arge the battery. If replacing or char ging the battery does n ot solve the problem, see “Boot ing the CN2G” on page 73. To turn[...]

Chapter 1 — Using the CN 2G Han dheld Computer 10 CN2G Handh eld Computer U ser’s Man ual Functions You Can Perform With the St ylus Actio n Description Tap Touch the screen once with t he stylus to open items and sele ct opti ons. Drag Hold the stylus o n the screen and drag across the screen to sele ct tex t and i mage s. Tap and hold Tap and[...]

Chapter 1 — Using the CN 2G Han dheld Computer CN2G Handh eld Comput er User’s Man ual 11 To enabl e or disab le symbo logies 1 From the ScanDemo window, tap the Sym bolo gies butt on to see th e symbolog ies that are e nabled. 2 Select or clear the symbolog ies you want to use and t ap Ba ck . 3 If you want t o configu re symbology paramete rs[...]

Chapter 1 — Using the CN 2G Han dheld Computer 12 CN2G Handh eld Computer U ser’s Man ual 7 Tap Back . 8 Scan bar code la bels. Using Transcriber In a program th at accepts w riting, su ch as Micro soft WordPad, you can use yo ur stylus to wri te directl y on the screen. Write the way you d o on pa per (pr int or curs ive) and t he Tran scribe [...]

Chapter 1 — Using the CN 2G Han dheld Computer CN2G Handh eld Comput er User’s Man ual 13 Understanding the Sc reen Icons Use the sc reen icons on the status bar to see the battery s tatus, network co nnectio ns, and special keys or f unctions yo u may be using. Standa rd Micro soft icon s are not in cluded in t his ta ble. CN2G Screen Icons Ic[...]

Chapter 1 — Using the CN 2G Han dheld Computer 14 CN2G Handh eld Computer U ser’s Man ual To cal ibrate the s creen 1 Pres s and hold B , and then press U . The calibration s creen appear s. 2 Follow the i nstructio ns to calibrate the s creen. Understanding the Status Lights The status lights on the CN2G turn on to i ndicate the status of the [...]

Chapter 1 — Using the CN 2G Han dheld Computer CN2G Handh eld Comput er User’s Man ual 15 Understanding the Beeps The CN2G uses beeps to provide yo u with audio feed back when it perfo rms some functions. For example, you hear a beep each time you scan a valid bar code. Understanding the CN2G Beeps Beep Sequence What it Means High beep, low bee[...]

Chapter 1 — Using the CN 2G Han dheld Computer 16 CN2G Handh eld Computer U ser’s Man ual Use Intermec Settings to enable and disabl e symbologies. For help understanding ho w to use Intermec Settings, see “Configuring the CN2G Locally Wi th Intermec Settings” on page 24. To scan a bar code la bel with the CN2G 1 Press the Power key to turn[...]

Chapter 1 — Using the CN 2G Han dheld Computer CN2G Handh eld Comput er User’s Man ual 17 Using the SD Card You can use a Se cure Dig ital (SD) card t o increase f ile storage and install softwa re. The CN2G cu rrently supports SanDisk SD cards only . The CN2G ships w ith a 256MB SD ca rd installed. The SD ca rd slot is located under the batter[...]

Chapter 1 — Using the CN 2G Han dheld Computer 18 CN2G Handh eld Computer U ser’s Man ual 6 Remove the battery and s et it asid e. 7 Pull the tab attached to the SD card toward the bo ttom of the CN2G. r d Ta b 8 Remove the SD card from t he CN2G. To insert the SD card 1 Before insert ing the SD card, y ou must attach one o f the pull-tabs that[...]

Chapter 1 — Using the CN 2G Han dheld Computer CN2G Handh eld Comput er User’s Man ual 19 Battery 4 Install the battery doo r.[...]

Chapter 1 — Using the CN 2G Han dheld Computer 20 CN2G Handh eld Computer U ser’s Man ual[...]

CN2G Handh eld Comput er User’s Man ual 21 Configuring the CN2G Use this chapter to understand how to configure the CN2G to communicate in your network. In this chapter, you will find these secti ons: • How to Configu re the CN2G Parameters • Configuring the CN2G for Your Network • Configurin g Security 2[...]

Chapter 2 — Configuring t he CN2G 22 CN2G Handh eld Computer U ser’s Man ual How to Configure t he CN2G Parameters You can confi gure many paramete rs on the CN2G, such as the bar code sy mbolog ies it deco des or th e network settings . These characteristi cs are control led by conf iguration parameters. The values yo u set for these configur [...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 23 Configuring the CN2G With the Setup Assistant The Setup Assis tant runs on the CN2G the firs t time you turn on the computer . Use the Setup Assistant to s et or enable basic network p arameters and connect your CN2G to the network. The Setup Assis tant guides you thro[...]

Chapter 2 — Configuring t he CN2G 24 CN2G Handh eld Computer U ser’s Man ual Configuring the CN2G L ocally With Intermec Se ttings Use Intermec Settings to config ure the CN2G and view system informa tion. You can acces s Interm ec Settings wh ile run ning any appl ication . To op en Inter mec Se ttings 1 Tap the Start icon . The St art menu ap[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 25 Use the fo llowi ng diagram to hel p find the commands you need to use to co nfigure yo ur CN2G. These scr eens do no t represent the exact inf ormation you wil l see on your CN2G. They have been modif ied to show you how the informatio n is structured . For deta iled [...]

Chapter 2 — Configuring t he CN2G 26 CN2G Handh eld Computer U ser’s Man ual Use this table to understand how to navigate and enter inform ation in In termec Se ttings. Navigating in Intermec Settings To Perfo r m This Function: Do This: Sele ct or expa nd an option • Tap the option. • Press U or D to select an o ption. Select text in a tex[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 27 Exiting Intermec Settings When you are do ne modif ying yo ur device conf iguration and have saved y our setting s, you sh ould exit Inte rmec Settin gs. To exi t Inte rmec Setti ngs • From the Main Menu, ch oose File > Exit . Or, • Tap the Close button ( X ) in[...]

Chapter 2 — Configuring t he CN2G 28 CN2G Handh eld Computer U ser’s Man ual Configuring the CN2G For You r Network The CN2G is a versatile handhel d computer that yo u can easily add to your wired or wireless data collection network. You can connect your CN2G to your network using: • USB communi cations • 802.11b/g radio communications Con[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 29 To use US B commun icatio ns with you r CN2G 1 Connect the communication s dock to the USB port of the other de vice usin g an app ropriat e USB cab le. 2 Make sure that yo ur USB de vice is config ured for USB communication s. 3 Insert the CN2G into the communicatio n[...]

Chapter 2 — Configuring t he CN2G 30 CN2G Handh eld Computer U ser’s Man ual Configuring th e Network Pa rameters for a TCP/IP Net work In a TCP/IP network, the CN2G communi cates with a host computer di rectly using TC P/IP. The access point act s as a bridge to allow communi cations between the wir ed networ k and the wire less ne twork. Ethe[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 31 To use wirele ss commun icat ions in a T CP/IP n etwork 1 Configure these netw ork parameters on each CN2G in the network: • Infrastructure mode (set to Infrast ructure by default) • Network name (SSID) • Host IP add ress • IP setting s (if not u sing DH CP) ?[...]

Chapter 2 — Configuring t he CN2G 32 CN2G Handh eld Computer U ser’s Man ual Configuring th e Network Para meters for a U DP Plus Netw ork In a UDP Plus network, the CN2G com municates with a host computer through the Intermec App lication Serv er. Ethernet UDP Plus Access point Host Intermec Application Ser ver CN2Gs SCAN F1 F2 ESC DELETE F5 F[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 33 The Intermec Ap plicatio n Server transl ates UDP Plus packets on the wirel ess network into TCP/IP packets on the wired network and vice versa. The access po in t acts as a bridge to allow communicat ions betwe en the wire d network and the w ireless network. To use w[...]

Chapter 2 — Configuring t he CN2G 34 CN2G Handh eld Computer U ser’s Man ual Note: If you a re using 802.1x security , this section assumes that your authentic ation serv er and authenticato rs are pr operly configure d. For m ore info rmat ion on the different type s of securi ty, see the MobileLAN™ secure 802.1 x Secur ity Solution Installa[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 35 4 From the Se curity Choice list, select Funk Securit y . 5 Tap the Save icon in the upper righ t corner of the w indow. An ale rt box appea rs telling yo u that you must save your settin gs and warm b oot the CN2G for you r new secu rity choice to tak e effect. 6 Tap [...]

Chapter 2 — Configuring t he CN2G 36 CN2G Handh eld Computer U ser’s Man ual c Repeat Step 4. 6 Repeat Step 5 for as many prof iles as you want to def ine. 7 Select the active profile yo u want to configure with security setting s. 8 Configure your secu rity settings. Usi ng WP A Secu ri ty Wi-Fi Pr otected Ac cess (WPA) is a strongl y enhanced[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 37 • a CN2G with the 802.11b/g radio and the 802.1x/WPA security opt ion. Configuring WPA Securit y With Funk Security Use these procedures to set WPA-802.1x an d WPA-PSK security on your CN2 G with Funk security. To enable WPA-802.1x security on your CN2G with Funk sec[...]

Chapter 2 — Configuring t he CN2G 38 CN2G Handh eld Computer U ser’s Man ual Note: You must have the date on the CN2G set correctly when you enable Vali date Server Certificate. If you choose TLS: a For Validate Server Certificate, choose Enab led and tap Save . b You must enter a Us er Name and Subject N ame . You c an also enter a Server Comm[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 39 Configuring WPA Security With Microsoft Security Use these procedures to set WPA-802.1x an d WPA-PSK security on your CN2 G with Mic rosoft se curity. These procedu res assume t hat Microsoft is selecte d as your se curity choice. To enable WPA-802.1x security on your [...]

Chapter 2 — Configuring t he CN2G 40 CN2G Handh eld Computer U ser’s Man ual If you choose PEAP: a Tap Pro perties and tap the Run App button. The Authentication Setti ngs box appears. b Tap the Va lidate Server check box. c Tap En ter . After the radio starts to authenticate, the Network Password dialog bo x appears: d Enter a User Name and Pa[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 41 6 For Network Auth entica tion , choose WPA-PSK and tap the Save icon in the upper right cor ner of the window . Data Encryption is set to TKIP by default. 7 For Pre-Shared Key , enter the pre-shar ed key or the passph rase. The pre-s hared key mus t be a value of 32 h[...]

Chapter 2 — Configuring t he CN2G 42 CN2G Handh eld Computer U ser’s Man ual Configuring 802.1x Secu rity Wit h Funk Securit y 1 Make sure y ou have conf igured the communications an d radio pa ramete rs on your CN2G. 2 Make sure y ou have se lected F unk as your secu rity ch oice. 3 If you plan to use TLS for au thentication, load a user and r[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 43 Configuring 802.1x Secu rity With Microsoft Securit y 1 Make sure y ou have conf igured the communications an d radio pa ramete rs on your CN2G. 2 If you plan to use TLS for authentication, l oad a user and root cert ificate on your CN2G. F or help, see “Loading Cert[...]

Chapter 2 — Configuring t he CN2G 44 CN2G Handh eld Computer U ser’s Man ual c Press Ente r . Once the radio starts to authenticate, the Network Password dialog bo x appears: d Enter a User Name and Passw or d and Select the Save Password check box. e (Option al) In the Domain fiel d, enter the d omain. f Pres s Ente r . 9 For Ne twor k Key Set[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 45 Note: LEA P securit y is not support ed with M icrosoft secu rity. To enabl e LEAP s ecurity on your CN2G 1 Make sure y ou have conf igured the communications an d radio pa ramete rs on your CN2G. 2 Make sure y ou have se lected F unk as your secu rity ch oice. 3 From [...]

Chapter 2 — Configuring t he CN2G 46 CN2G Handh eld Computer U ser’s Man ual Configuring Static WEP Securit y With Funk Security 1 Make sure y ou have conf igured the communications an d radio pa ramete rs on your CN2G. 2 Make sure y ou have se lected F unk as your secu rity ch oice. 3 Open Intermec Settings. 4 Choose Commu nications > 802.1[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 47 6 For Data Encryption , choose WEP . 7 For Ne twor k Key Sett ing, choose Ente r Key an d Inde x . 8 For Ne twor k Key Val ue , enter an ASCII key or a hex key that is either 5 bytes or 13 b y tes long dep ending on the type of WEP en cryption y ou are using. Set a 5-b[...]

Chapter 2 — Configuring t he CN2G 48 CN2G Handh eld Computer U ser’s Man ual 4 From the Run Applica tion box, tap Yes . Th e Enrol l Certificates dialog box appears. 5 Ente r the User N ame, Password , and Server (IP address) to log in to the CA serve r. 6 Tap OK . A dia log box appe ars asking if you want to l oad the root certi ficate. 7 Pres[...]

Chapter 2 — Configuring t he CN2G CN2G Handh eld Comput er User’s Man ual 49 3 From the Co nfigur ation U tility, s elect Communications > 802.11 Radio > Security Settings > Certificates . 4 Select Import Root Certificates and tap the Run App button to load the .cer file. A dialog box appears asking if you want to add the certificate t[...]

Chapter 2 — Configuring t he CN2G 50 CN2G Handh eld Computer U ser’s Man ual Disabling S ecurity If you choose not to use security w ith your wi reless n etwork, you can dis able it on the CN2G. Intermec recommend s that you always set security in y our net work. To disable security 1 Open Intermec Settings. 2 Choose Commu nications > 802.11[...]

CN2G Handh eld Comput er User’s Man ual 51 Developing and Installing Applications In this ch apter you w ill find guidelines for devel oping applications using the Devel o per’s Toolkits for AIT-III. You will a lso find informat ion on inst alling a pplicat ions an d automatically launching them. You will find these s ections: • Develo ping A[...]

Chapter 3 — Developing an d Installing Applications 52 CN2G Handh eld Computer U ser’s Man ual Developing Applications for the CN2G The CN2G Han dheld Compute rs run appl ications p rogra mmed in Microsoft Embed ded Visual C++. The CN2G can also run applicat ions de veloped f or the .NET C ompact F ramewo rk using Microsoft C# and Visual Basic [...]

Chapter 3 — Developing an d Installing Applications CN2G Handh eld Comput er User’s Man ual 53 • CD-ROM d rive compatible with mu ltimedia PC spec ifica tion • VGA or higher -reso lution monitor (Sup er VGA reco mmended) • Microsoft Mouse or compati ble pointin g device Developing a W eb-Based Application You can deve lop web-based data c[...]

Chapter 3 — Developing an d Installing Applications 54 CN2G Handh eld Computer U ser’s Man ual Intermec recommends that you store your applications in a folder specif ic to your app lication under neath the PROG RAM FILES folde r. Interme c recom mends that y ou store your applicati on data in on e of the se locations on the CN2G: • The SDMM[...]

Chapter 3 — Developing an d Installing Applications CN2G Handh eld Comput er User’s Man ual 55 To install Ac tiveSync and establish a partnership 1 Download ActiveSyn c from the Microso ft web site and follow the on screen inst ructions f or install ing it on y our PC. W hen the in stallation proce ss is com plete, the Get Conne cted dialog box[...]

Chapter 3 — Developing an d Installing Applications 56 CN2G Handh eld Computer U ser’s Man ual The Micros oft ActiveSy nc Scre en An ActiveSync ic on ( ) also appear s on the CN2 G status bar indicat ing that it has establ ishe d an ActiveSy nc partn ership with your PC. Note: If A ctiveSyn c does no t establish a partne rship on the first tr y[...]

Chapter 3 — Developing an d Installing Applications CN2G Handh eld Comput er User’s Man ual 57 To install an applica tion on the CN2G using ActiveSyn c 1 Connect the CN2G to your PC using ActiveSync. For help, see the prev ious sectio n, “Installing Ac tiveSync and Establis hing a Partnership .” 2 On the Microsoft Act iveSync sc reen, click[...]

Chapter 3 — Developing an d Installing Applications 58 CN2G Handh eld Computer U ser’s Man ual Installing Applications Using Your SD Card Using y our SD card is the b est meth od for you to install applicat ions. To inst all appl ication s using the SD card 1 If you are using an S D card reader, re move the SD card f rom the CN2G and plac e it [...]

Chapter 3 — Developing an d Installing Applications CN2G Handh eld Comput er User’s Man ual 59 For more information on using Wavelink Avalanche, contact your local Intermec repr esentative or visit the Wavelink web si te at www.wavel ink.com. Launching Your Application Automatically To launch y our applicat ion automatically on the CN2G every t[...]

Chapter 3 — Developing an d Installing Applications 60 CN2G Handh eld Computer U ser’s Man ual For in format ion on how t o rem ove the SD card, see “Us ing the SD Card” on page 17. To upg rade th e oper ating sys tem 1 Download the late st upgrade ZIP file from the Inte rmec web site to your desktop PC. 2 Unzip t he file s on your desktop [...]

Chapter 3 — Developing an d Installing Applications CN2G Handh eld Comput er User’s Man ual 61 The “Need Reboot ” me ssage appe ars and Cold Boot is selecte d. 11 Press Enter . The CN2G cold boot s and the Refreshing File System status box appears. 12 If the Confirm Fi le Replace dialog box appears, tap Yes To All . The CN2G finished reboot[...]

Chapter 3 — Developing an d Installing Applications 62 CN2G Handh eld Computer U ser’s Man ual Intermec Settings begins the upgrade pro cess. When the next message box a ppea rs on the PC screen, yo u can remove the CN2G and pla ce it in a powe red dock. The CN2G u pdates the syst em and t hen cold boots. 5 If you need to upgrade mor e CN2Gs, p[...]

Chapter 3 — Developing an d Installing Applications CN2G Handh eld Comput er User’s Man ual 63 5 Cold boot y our CN2 G. For help, se e “Cold Boot ing the CN2G” on page 74. A dial og box a ppea rs telling yo u that it is updating the PSM. When this process is complete, the CN2G cold boot s again and inst alls th e files. After the CN2G co ld[...]

Chapter 3 — Developing an d Installing Applications 64 CN2G Handh eld Computer U ser’s Man ual[...]

CN2G Handh eld Comput er User’s Man ual 65 Troubles hooting and Maintaining the CN2G Use this chapter to solve pr oblems yo u may encounter while using the CN2G. You w ill also find info rmation on boot ing the computer an d routine mainte nance. Th is chapte r consists of t he followin g sections : • Problems While Operating the CN2G • Probl[...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G 66 CN2G Handh eld Computer U ser’s Man ual Problems and Solutions If you send t he CN2G in for se rvice, it is your re sponsibil ity to save the co mputer data and confi guration. Inter mec is responsib le only for ensur ing that the keypad and ot her hardware features match the original con[...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G CN2G Handh eld Comput er User’s Man ual 67 Problems While Op erating the CN2G (continu ed) Problem Solution You place the CN2G i n the communica tions d ock, and the Batter y ligh t tur ns on and is orange . • The te mpera ture may no t be within the cha rgin g range. Make sure that the te[...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G 68 CN2G Handh eld Computer U ser’s Man ual Problems While Con figuring Security ( continued) Problem Solution The CN2G does not appear to be authenti cating and a net work connecti on icon do es not appe ar on the statu s bar. To see a list of network c onnections i cons, see “Understandin[...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G CN2G Handh eld Comput er User’s Man ual 69 Problems While Con figuring Security ( continued) Problem Solution You receive a m essage saying, “The server certific ate has expired or your syste m date is in corre ct” af ter y ou cold bo ot the CN2G . The da te an d time on the C N2 G ar e [...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G 70 CN2G Handh eld Computer U ser’s Man ual Problems With Wireless Connectivity (continued) Problem Solution The no netwo rk connect ion icon ( ) appears on the st atus bar. The n o networ k ic on appea rs in thre e situa tions : • The CN2G may not have an IP address. You must configure an [...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G CN2G Handh eld Comput er User’s Man ual 71 Problems While Scanning Bar Code s Problem Solution You canno t see a red beam o f light from the scanner when y ou press the Scan button or on e of the Side Scan butto ns and aim t he scanner at a bar code label. There are three possible pro blems:[...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G 72 CN2G Handh eld Computer U ser’s Man ual Problem s While Scanning Bar Codes (continued) Problem Solution The scanner will no t read the b ar code label ( continued ). Make sure the bar cod e symbology you are scanning is enabled. Use Intermec Set tings to check the symbolog ies . If your b[...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G CN2G Handh eld Comput er User’s Man ual 73 Booting the CN2G You seldom n eed to warm or cold b oot the CN2G. The CN2G uses the co nfiguration c urrently saved i n flash memory duri ng the boot p rocess. You need to boo t the CN2G when an application is locked up and will not respon d, when y[...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G 74 CN2G Handh eld Computer U ser’s Man ual To warm boot th e CN2G using the Pow er key 1 Press and hold the Po wer key for approxi mately 10 seconds. Note: After about 5 seconds, the backlight toggles. Keep holdi ng the Power key for a nother 5 se conds unt il the backlight flashes. 2 Releas[...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G CN2G Handh eld Comput er User’s Man ual 75 Note: Date and time settings are not saved through a cold boot. You will need to reset the time and date. Cleaning the Scanner Window and CN2G Screen To keep the c omputer in good wor king order, you may need to clean the sc anner wi ndow. Clean the[...]

Chapter 4 — Troubleshooting an d Maintaining the CN2G 76 CN2G Handh eld Computer U ser’s Man ual[...]

CN2G Handh eld Comput er User’s Man ual 77 Appendix A[...]

Appendix A 78 CN2G Handh eld Computer U ser’s Man ual Physical and Environmental Specifications Use this section to find technical informatio n about the CN2G and its available features and options. Physical Dimensions Length: 14.7 cm (5.8 in) Width: 8.6 cm (3.4 in) Thickness: 3.5 cm (1.4 in) Weight: 370 g (11.9 oz) Power and Electrical Specif ic[...]

Appendix A CN2G Handh eld Comput er User’s Man ual 79 Accessories for the CN2G You can use these access ories ( sold and orde red separate ly) with the CN2G. To o rder accesso ries, contact you r local Interm ec sales re presenta tive. CN2 Batt ery (P/N 0742 01) Use the li thium-ion batter y to pr ovide mai n power to the computer. CN2 Communicat[...]

Appendix A 80 CN2G Handh eld Computer U ser’s Man ual Default Configuration Use the fo llowing tables to see the default confi guration settings of the CN2G. If you rest ore the CN2G to factory defaul t settings, i t will use these v alues. The tables ar e organized according t o the opt ions in I nterme c Settings. Default Scanner Co nfigur atio[...]

Appendix A CN2G Handh eld Comput er User’s Man ual 81 Default Communications Co nfiguration (co ntinued) Name Servers Settings Default Value Primary DNS 0.0.0.0 Secondary DNS 0.0.0.0 Primary WINS 0.0.0.0 Secondary WINS 0.0.0.0 802.11 Radio Set tings Default Value Network Name INTERMEC Infrastructure Mode Infrastructure Securi ty Securit y Choice [...]

Appendix A 82 CN2G Handh eld Computer U ser’s Man ual Default Device Settings Configuration Device Settings Default Value Beeper Volume Very high Backlig ht T imeou t 1 minut e Power Manageme nt User Idle System Idle Suspend 3 minut e 4 minut e 5 minut e[...]

CN2G Handh eld Comput er User’s Man ual 83 Index I[...]

Index 84 CN2G Handh eld Computer U ser’s Man ual Symbols a nd N umber s B key, See shift ke y 802.11b/g radio communic ations, config uring, 2 9 802.1x secu rity config uring overview, 41 with Fu nk, 42 with Mi cros oft, 4 3 trou bleshooting, 67 t o 69 A AC power supply, access ory des cribed, 79 accessing F3 t o F5, 8 accessories, descri bed, 79[...]

Index CN2G Handh eld Comput er User’s Man ual 85 commun ication s, defa ult conf igur ation settings, 80 confi guration, de fault setting s, 80 config uring 802.11b/g radio communic ations, 29 802.1x secu rity config uring, 4 1 trou bleshooting, 67 t o 69 LEAP secu rity, 44 paramet ers, 22 remotel y w ith In ter mec S ettin gs , 27 securit y, 33 [...]

Index 86 CN2G Handh eld Computer U ser’s Man ual Intermec Settings exiting, 2 7 menu st ructure, illu strated, 25 navigati ng, 26 opening o n the CN2G, 24 package fo r Wavelink Avalanch e, 27 using t o con figur e the C N2G remo tely, 27 using to remotely upgrade, 61 Internet E xplorer, opening, 53 K keypad 10-key i llustrati on, 8 functions, acc[...]

Index CN2G Handh eld Comput er User’s Man ual 87 screen, See also tou ch screen cleaning, 75 specif ication s, 7 8 screen icons, u nderstanding, 13 SD card attac hing a pu ll-tab, 18 inser ting, 18 removing , 17 using to copy and install fi les, 58 using to in stall applica tions , 58 using to s tore a pplicati ons, 5 4 SDMM C disk, us ing to s t[...]

Index 88 CN2G Handh eld Computer U ser’s Man ual upgrading operati ng system with an SD card, 59 operating sy stem with Intermec Settin gs, 6 1 Persistent Storage Memo ry (PSM), 62 USB communica tions config uring, 2 8 network diagram, 28 User C ertificates util ity, 4 7 using battery , 3 power key, 8 SD card, 17 shift key, 8 touch screen, 9 W Wa[...]

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Corpora te Headquarters 6001 36th Avenue W est Everett, W ashington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.c om CN2G Handheld Computer User's Manual *074751-002* P/N 074751-002[...]