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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones IRIS DC1100E. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica IRIS DC1100E o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual IRIS DC1100E se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales IRIS DC1100E, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones IRIS DC1100E debe contener:
- información acerca de las especificaciones técnicas del dispositivo IRIS DC1100E
- nombre de fabricante y año de fabricación del dispositivo IRIS DC1100E
- condiciones de uso, configuración y mantenimiento del dispositivo IRIS DC1100E
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de IRIS DC1100E no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de IRIS DC1100E y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico IRIS en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de IRIS DC1100E, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo IRIS DC1100E, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual IRIS DC1100E. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
IRIS DC1100/DC1100E Business Class Cable Modem Termination System Installation and Operational Guide Coaxial Networks, Inc. P/N DC1100-UG Revision: 4.13[...]
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Coaxial Networks, Inc. Page 2 of 60 This page intentionally left blank[...]
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Coaxial Networks, Inc. Page 3 of 60 Table of contents Software License .......................................................................................... 7 Limited Warranty ........................................................................................ 8 Introduc tion ................................................................[...]
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Coaxial Networks, Inc. Page 4 of 60 vi Syntax ................................................................................................. 55 Miscellaneous 1 ...................................................................................... 57 ex Commands .....................................................................................[...]
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Coaxial Networks, Inc. Page 5 of 60 Table of Figures Figure 1 IRIS Rear Panel .................................................................................................. 13 Figure 2 IRIS Front Panel ................................................................................................. 14 Figure 3 Attaching mounting br aces for fla[...]
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Coaxial Networks, Inc. Page 6 of 60 This page intentionally left blank[...]
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Página 7
Coaxial Networks, Inc. Page 7 of 60 Copyright © 2001-2005, Coaxial Networks, Inc. All rights reserved. Printed in USA Product nam es mentioned herein may be trademarks and/o r registered tra demarks of the ir respective companies. Coaxial Networks, Inc. shall not be liable fo r technical or editorial errors or omissions in this document ; nor for [...]
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Página 8
Coaxial Networks, Inc. Page 8 of 60 ROM or floppy disk), do wn loaded from CNI or deliv ered through customer support. Any such addition al software shall be c onsidered "Soft-wa re" for all purposes u nder this License. 5. Export Law Assurances. You acknowledge that the Software may be subj ect to export control laws and regulations of t[...]
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Página 9
Coaxial Networks, Inc. Page 9 of 60 C. Returned Products will be tested upon receipt by CNI. Products that pass all functional tests will be returned to the end user. D. CNI will return the re paired or replacement Product t o the end user at the address provid ed by the end user at CNI Network's expense. For Product s shipped within the Unite[...]
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Página 10
Coaxial Networks, Inc. Page 10 of 60 agreement between CNI and the end user, and superse d es all prior a nd contem poraneous re presentation , agreements or understandings, oral or written . This Software License and Limited Warranty may not be changed or amended except by a written in strument executed by a duly authorized officer of CNI. CNI nei[...]
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Página 11
Coaxial Networks, Inc. Page 11 of 60 Introduction Coaxial Networks provides an integrated so lution to the hospitality businesses, apartment complexes and broadband service providers for deploying Internet services. The solution is geared towards cutting down cha llenges such as cost and rack space faced by the hotel operators. IRIS DC1100 is a ver[...]
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Página 12
Coaxial Networks, Inc. Page 12 of 60 Installation Requirements To successfully install and configure the IRIS DC1100, you will need the following: PC Workstation Requirement Ethernet network Interface TCP/IP network protocol installed Terminal emulation or Telnet software for c onfiguring IRIS via your PC’s serial port or network befo[...]
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Página 13
Coaxial Networks, Inc. Page 13 of 60 IRIS Rear Panel Connections The diagram below illustrates the relevant r ear panel ports and connections on the IRIS. 100 Mbps Ethernet Uplink Port Coax Receive Port Coax Transmit Port Male DB9 Serial Console Port Autoswitching 110/230V Power Supply UPLINK CONSOLE PWR TX Power Supply Cooling Fan RX1 ACT RF ON Ai[...]
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Página 14
Coaxial Networks, Inc. Page 14 of 60 IRIS Front Panel The diagram below illustrates the front panel controls of the IRIS. IRIS SYSTEM FANS, (DON'T BLOCK WHILE MOUNTING) RACK MOUNTING BRACES (REMOVALBLE) Cable Modem Termination System Figure 2 IRIS Front Panel The front panel has no indicators or controls. 1. Removable rack mounting braces for [...]
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Página 15
Coaxial Networks, Inc. Page 15 of 60 Mounting Flat on Wall To mount the IRIS chassis for flat wall mount use the supplied rack mounting braces and attach them to the holes in the middle of chassis using the same screws. I R I S F r o n t Holes for Front Mounting Holes for Rear Mounting Holes for Flat wall Mounting Figure 3 Attaching mo unti ng brac[...]
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Página 16
Coaxial Networks, Inc. Page 16 of 60 air to flow in and out of the system. Suffi cient airflow will guarantee peek performance and longevity of the IRIS system.[...]
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Página 17
Coaxial Networks, Inc. Page 17 of 60 Setup Connecting Your IRIS DC1100 1. Place your IRIS DC1100 in a location where it will be well ventilated. Do not stack it with other devices or place it on carpet. 2. Connect your WAN equipment Ethernet port with CAT5 cross over cable to IRIS DC1100 Ethernet Port. If connecting to a hub or switch use a CAT5 st[...]
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Página 18
Coaxial Networks, Inc. Page 18 of 60 Coaxial Cable Specifications The coaxial cable used to connect the IRIS DC1100 series universal broadband ro uters at the Headend should be very high-quality cable. Coax ial recommends that you use a Headend-grade coaxial cable or a quad-shield coaxial cable w ith a minimum of 60% + 40% braid and double foil ins[...]
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Página 19
Coaxial Networks, Inc. Page 19 of 60 Connections Cable Network Diagram IRIS Connections with Integrated Upconverter IRIS model numbers DC1100 and DC1100C come w ith an integrated upconverter. The following diagram illustrates the connections. Diplexer TO DISTRIBUTION Diplexer UPLINK CONSOLE PWR TX RX1 ACT RF ON IRIS Rear Panel Figure 5 Connections [...]
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Página 20
Coaxial Networks, Inc. Page 20 of 60 Upconverter Rear Panel IF IN RF OUT Diplexer TO DISTRIBUTION Diplexer UPLINK CONSOLE PWR TX RX1 ACT RF ON IRIS Rear Panel Figure 6 Connections with an external Upconverter IRIS Uplink Connection IRIS Uplink port is a 10/100 Ethernet port, which ha s to be connected to back office network switch or the uplink dev[...]
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Página 21
Coaxial Networks, Inc. Page 21 of 60 Configuration Configuring IRIS All IRIS systems can operate in Bridge or Routing mode with NAT enabled on the cable interface. At the time of shipping the system IRIS is configured to work in the routing mode with NAT enabled on the cable interface. When NAT is enabled IRIS routes packets from its cable interfac[...]
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Página 22
Coaxial Networks, Inc. Page 22 of 60 Connecting using Web Interface Start your Internet browser and point it to http://192.16 8.21.1:2380 . You will be prompted by the “IRIS Admin” login window. Please enter the User name and Password to authenticate. All IRIS systems ship with default user name “iris” and password “123456”. IRIS Setup [...]
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Página 23
Coaxial Networks, Inc. Page 23 of 60 The Web interface can be used to configure the following parameters 1. TCP/IP parameters 2. IRIS Operational mode 3. Web logi n password 4. Cable m odem subscri ption 5. Cable modem tftp configuration file generation fo r QOS 6. Downstream channel, QAM mode and Out put power l evel 7. Upstream frequency for each[...]
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Página 24
Coaxial Networks, Inc. Page 24 of 60 Configuring IRIS in Router mode All IRIS systems ship with operational mode set to “router”. In router m ode the cable interface is configured with a private interface and all cab led modems and CPEs attached to the cable modems are automatically assigned IP addresses from this private addressing scheme. You[...]
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Página 25
Coaxial Networks, Inc. Page 25 of 60 Configuring IRIS in Bridge mode To configure IRIS in “bridge” mode select “ Network ” from the navigation menu bar. If you configure IRIS in bridge mode, you will need to use an external provisioning server that can provide all the required server functionality which includes DHCP server, TFTP server and[...]
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Página 26
Coaxial Networks, Inc. Page 26 of 60 Figure 13 Bridge mode setup This will change the IRIS Setup screen so that th e system can be configured in the bridge mode. In bridge mode IRIS only has one interface, whic h is the “cable” interface. IRIS then forward all traffic from the HFC side to the Ethernet side. If you are planning to use the DHCP s[...]
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Coaxial Networks, Inc. Page 27 of 60 Figure 14 Bridge Mode Configuration[...]
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Página 28
Coaxial Networks, Inc. Page 28 of 60 Configuring Downstream RF Settings DOCSIS protocol utilizes an available cha nnel to send downstream signal for data communications. Depending upon the frequency plan NTSC or P AL, IRIS automatically provides you the channel number and the center frequency in a drop down menu. Figure 15 Downstream RF Settings Us[...]
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Página 29
Coaxial Networks, Inc. Page 29 of 60 Configuring Upstream RF Settings DOCSIS protocol utilizes a separate upstrea m frequency to provide upstream data communication back from the cable modem. Your cable plant has to be two way ready or return passing to provide high speed da ta communication over cable. The North American plan uses up to a 3.2MHz w[...]
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Página 30
Coaxial Networks, Inc. Page 30 of 60 Creating Class of Service Profiles DOCSIS based data networks allow each cable modem to be associated to a class of service. This class of service configuration is downloaded by the cable modem during registration process using TFTP protocol. IRIS provides a user interface using which you can enter different val[...]
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Página 31
Coaxial Networks, Inc. Page 31 of 60 In the “ US Priority” specify the priority that you wish to assign traffic coming from this cable modem in the upstream direction. IRIS supports 1 to 7 upstream priority classifications, 1 being the highest. In the “ Guaranteed US Rate” specify upstream data rate whic h you wish to guarantee for each cab[...]
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Página 32
Coaxial Networks, Inc. Page 32 of 60 Controlling Cable Modem Access IRIS can allow all or selectively allow cable m odem s connected to your cable network to gain access to the Internet. ) By default IRIS is configured such that all modems that are connected on your cable plant can gain access to the Internet. To enable conditional access to certai[...]
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Página 33
Coaxial Networks, Inc. Page 33 of 60 the location of each cable modem and also associ ate the cable modem to one of the class of service profiles you have created. If you have not created any class of service profiles, create a class of service using the “C M configurati on” option. A cable modem that had yet not been connected to the cable net[...]
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Coaxial Networks, Inc. Page 34 of 60 You will need to save the “subscrib ed modems” list so that the sam e is available after a system restart. Press the “Save” button to save or upda te the “subscribed modems” list to the flash memory of IRIS.[...]
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Página 35
Coaxial Networks, Inc. Page 35 of 60 IRIS CLI interface using Telnet IRIS also provides a CLI interface for certain a dvanced configuration and diagnostics. You will need a PC to connect using telnet. You should be able to connect to IRIS from the HFC side if you have successfully been able to bring up a cable m odem. The easiest way to connect to [...]
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Página 36
Coaxial Networks, Inc. Page 36 of 60 Using a serial (RS232) 9 pin null modem cable connect your PC’s serial port to the serial console port of IRIS. Now you can use tools such as “HyperTerminal” in Windows to connect to IRIS. The settings for the serial console port of IRIS are Baud Rate: 57600 Data Bits: 8 Parity: None Stop Bits: 1 Flow Cont[...]
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Página 37
Coaxial Networks, Inc. Page 37 of 60 psid............................ print MacAddress to Sid map preg............................ print CM registration status pcpe............................ print CM and associated CPE config_cm <ifile> <ofile> ...... generate CM config file (q)uit ......................... quit command interpreter sy[...]
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Página 38
Coaxial Networks, Inc. Page 38 of 60 ------------------------------------------------------------------------------- 00:0b:00:02:01:0a 0x0002 00:0b:06:9f:a7:fe 0x0002 00:10:5a:d0:1d:cd 0x0001 00:10:95:1b:e1:c5 0x0001 00:10:b5:3e:56:a2 0x0002 00:30:eb:bc:0c:a5 0x0004 00:90:83:8c:58:23 0x0003 00:e0:ca:00:c1:9c 0x0005 ff:ff:ff:ff:ff:ff 0x16383 Total:([...]
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Coaxial Networks, Inc. Page 39 of 60 The “count” command displays the number of Interrupts, Packets received, Packets Transmitted and Errors on the cable interface of IRIS. “rcount” command Resets the values of the above mentioned counters. “ver” command Displays the version of IRIS and IRIS CLI. “reboot” command Restarts the system[...]
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Página 40
Coaxial Networks, Inc. Page 40 of 60 “upcon” command Using the “upcon” command you can program and check status of the integrated upconverter in the IRIS DC1100 and IRIS DC1100C. Upcon FL <frequency> Load upconverter with the desired freque ncy, output i s muted and then unmuted. For example to set the downstream frequency to 369MHz, [...]
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Página 41
Coaxial Networks, Inc. Page 41 of 60 Loads the RF Attenuator with desired value. Upcon RAS <high limit> <low limit> Sets high and low values for RF ALC. Upcon RAD Disable RF ALC. Upcon RAE Enable RF ALC. This is the default setting. Upcon RLS <RF Power limit> Sets the RF power limit. Upcon RPS <RF Power level> Sets the RF Po[...]
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Coaxial Networks, Inc. Page 42 of 60 This page intentionally left blank[...]
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Coaxial Networks, Inc. Page 43 of 60 Application Notes Network traffic between cable clients By default IRIS does not allow traffic between CPEs behind cable modems on the same IRIS. To enable this you have to turn the “ NetLoopbackMode ” setting in iris.txt file to “1”. Edit the “iris.txt” file from the system prompt and then change th[...]
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Página 44
Coaxial Networks, Inc. Page 44 of 60 To create a BIMAP you will need to know the MAC address of the CPE. To obtain this you can Telnet to IRIS and issue the "pcpe" command find the cable modem that the end user has, attached you will see his CPE Mac address. Assigning a reserved IP address to the CPE. Edit the /etc/dhcpd.conf file a nd ad[...]
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Coaxial Networks, Inc. Page 45 of 60 Channel Frequency Chart NTSC Channel Frequency Chart in MHz (DOCSIS) Channel Number Bandwidth Center Freque ncy FM 88.0 - 108.0 A-5 - 95 90.0 - 96.0 93.00 A-4 - 96 96.0 - 102.0 99.00 A-3 - 97 102.0 - 108.0 105.00 A-2 - 98 108.0 - 114.0 111.00 A-1 - 99 114.0 - 120.0 117.00 A - 14 120.0 - 126.0 123.00 B - 15 126.0[...]
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Coaxial Networks, Inc. Page 46 of 60 V - 35 288.0 - 294.0 291.00 W - 36 294.0 - 300.0 297.00 AA - 37 300.0 - 306.0 303.00 BB - 38 306.0 - 312.0 309.00 CC - 39 312.0 - 318.0 315.00 DD - 40 318.0 - 324.0 321.00 EE - 41 324.0 - 330.0 327.00 FF - 42 330.0 - 336.0 333.00 GG - 43 336.0 - 342.0 339.00 HH - 44 342.0 - 348.0 345.00 II - 45 348.0 - 354.0 351[...]
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Coaxial Networks, Inc. Page 47 of 60 NNN - 76 534.0 - 540.0 537.00 OOO - 77 540.0 - 546.0 543.00 PPP - 78 546.0 - 552.0 549.00 QQQ - 79 552.0 - 558.0 555.00 RRR - 80 558.0 - 564.0 561.00 SSS - 81 564.0 - 570.0 567.00 TTT - 82 570.0 - 576.0 573.00 UUU - 83 576.0 - 582.0 579.00 VVV - 84 582.0 - 588.0 585.00 WWW - 85 588.0 - 594.0 591.00 XXX 86 594.0 [...]
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Página 48
Coaxial Networks, Inc. Page 48 of 60 122 - 122 780.0 - 786.0 783.00 123 - 123 786.0 - 792.0 789.00 124 - 124 792.0 - 798.0 795.00 125 - 125 798.0 - 804.0 801.00 126 - 126 804.0 - 810.0 807.00 127 - 127 810.0 - 816.0 813.00 128 - 128 816.0 - 822.0 819.00 129 - 129 822.0 - 828.0 825.00 130 - 130 828.0 - 834.0 831.00 131 - 131 834.0 - 840.0 837.00 132[...]
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Coaxial Networks, Inc. Page 49 of 60 PAL Frequency Allocation (EuroDOCSIS) System L France System K1 France Overseas System I RSA System I Ireland System D OIRT System D PRC Center Frequency 6 171 MHz 4 4 RVI 178 MHz ID 7 179 MHz 1 179.5 MHz 5 5 RVII 186 MHz IE 8 187 MHz 2 187.75 MHz 6 6 RVIII 194 MHz IF 9 195 MHz 3 195.75 MHz 7 7 RIX 202 MHz IG 10[...]
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Página 50
Coaxial Networks, Inc. Page 50 of 60 System G - Hyp erband Channel Center Frequenc y S 21 306 MHz S 22 314 MHz S 23 322 MHz S 24 330 MHz S 25 338 MHz S 26 346 MHz S 27 3564 MHz S 28 362 MHz S 29 370 MHz S 30 378 MHz S 31 386 MHz S 32 394 MHz S 33 402 MHz S 34 410 MHz S 35 418 MHz S 36 426 MHz S 37 434 MHz S 38 442 MHz S 39 450 MHz S 40 458 MHz S 41[...]
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Página 51
Coaxial Networks, Inc. Page 51 of 60 System G UHF Europe System D UHF PRC Channel Center Fre que nc y Channel 21 Channel 13 474 MHz Channel 22 Channel 14 482 MHz Channel 23 Channel 15 490 MHz Channel 24 Channel 16 498 MHz Channel 25 Channel 17 506 MHz Channel 26 Channel 18 514 MHz Channel 27 Channel 19 522 MHz Channel 28 Channel 20 530 MHz Channel [...]
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Página 52
Coaxial Networks, Inc. Page 52 of 60 Channel 57 866 MHz Channel 58 874 MHz Channel 59 882 MHz Channel 60 890 MHz Channel 61 898 MHz Channel 62 906 MHz Table 3 Channel Center Frequencies for System G and D[...]
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Página 53
Coaxial Networks, Inc. Page 53 of 60 Regulatory Compliance Agency Standards The IRIS system complies with the follo wing standards and agency requirements: • Compliance Marking: CE, FCC • Safety : EN60950 • EMC Emissions: EN55022A:CISPR:1993 • EMC Immunity: EN55024 – 1998 Standa rd; EN61000-4-2; EN61000-4-3, EN61 000-4-4; EN61000-4-5; EN6[...]
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Página 54
Coaxial Networks, Inc. Page 54 of 60 Specifications IRIS DC1100 Physical: • Form Factor 1U “Pizza Box” • Height 1.75 in / 4. 45 cm • Width 17.5 in / 44.4 cm • Depth 12 in / 30.5 cm • Weight 10 lbs / 4.5 Kgs Mounting: • Front Rack Mount • Rear Rack Mount • Flat Wall Mount Temperature 32-104° F (0-40° C) operating -4-149° F (-2[...]
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Página 55
Coaxial Networks, Inc. Page 55 of 60 VI (Visual) Editor The vi is a text editor. It is small, powerful, and standard on most UNIX systems. The vi often frustrates new users with a unique distinction between its two modes: Command Mode and Insert/Overtype Mode . This distinction, although difficult to become accustomed to for many users, provides gr[...]
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Página 56
Coaxial Networks, Inc. Page 56 of 60 execute operator n times on m objects . If n and/or m are omitted, they default to 1. Operators which take objects are(if the operator is pressed twice then the object is the current line) c -- Change d -- Deletion "c y -- Yank, if "c is omitted, uses general buffer. < -- shift lines[...]
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Página 57
Coaxial Networks, Inc. Page 57 of 60 F c -- backward until and including next appearance of c on current line ; -- repeat last f, F, t, or T , -- repeat last f, F, t, or T in reverse } -- forward until end of paragraph { -- backward until end of paragraph ) -- forward until end of sentence ( -- backward until end of sent[...]
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Página 58
Coaxial Networks, Inc. Page 58 of 60 & -- execute last ex-style substitution . -- execute last modification ! object command -- send object as stdin to command and replace with stdout [Ctrl]-G -- print information about file : map x y -- when character x is pressed, ex ecute y : map! x y -- map input m ode character x to[...]
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Página 59
Coaxial Networks, Inc. Page 59 of 60 refer to ex manual page for more commands The vi environment variables set You can customize your environment with this command by typin g set var=value , this will set the specified var to value for a scalar variable. For Boolean variables, use set var to set and set novar to unset. You can see which variab[...]
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Página 60
Coaxial Networks, Inc. Page 60 of 60 :n -- start editing next file in list :rew -- rewind file list, start editing 1 st file on argument list again Q -- quit vi and enter ex :pre -- Preserve file. :rec file -- recover file Examples 2 j -- move cursor down k -- move cursor up h = [BS] -- move cursor left l = [SPAC[...]