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Buen manual de instrucciones
Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones Jabra 6470. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica Jabra 6470 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.
¿Qué es un manual de instrucciones?
El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual Jabra 6470 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.
Desafortunadamente pocos usuarios destinan su tiempo a leer manuales Jabra 6470, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.
Entonces, ¿qué debe contener el manual de instrucciones perfecto?
Sobre todo, un manual de instrucciones Jabra 6470 debe contener:
- información acerca de las especificaciones técnicas del dispositivo Jabra 6470
- nombre de fabricante y año de fabricación del dispositivo Jabra 6470
- condiciones de uso, configuración y mantenimiento del dispositivo Jabra 6470
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas
¿Por qué no leemos los manuales de instrucciones?
Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de Jabra 6470 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de Jabra 6470 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico Jabra en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de Jabra 6470, como se suele hacer teniendo una versión en papel.
¿Por qué vale la pena leer los manuales de instrucciones?
Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo Jabra 6470, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.
Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual Jabra 6470. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.
Índice de manuales de instrucciones
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Página 1
www .jabra.com User Manual Jabr a GO™ 6470[...]
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Página 2
2 english JABRA GO 64 70 WEL C OME Congratulations on pur chasing your new Jabra GO 6470. W e are sure y ou will enjoy its wide range of features, and nd the headset comfortable to wear and easy to use. Jabra GO 6470 includes a touchscreen base, enabling c onnectivit y with desk phones and softphones (PC), and the Jabra GO headset is compatible [...]
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Página 3
3 english JABRA GO 64 70 C ONTENTS 1. PRODUC T OVERVIE W ........................................................................... 6 1.1 P ack age Contents .................................................................................................................................. 6 1.2 JABRA GO 6470 Headset .................................[...]
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Página 4
4 english JABRA GO 64 70 6. JABRA LINK 35 0 USB BL UE TOO TH® ADAPTER FEA TURES ... 23 6.1 Jabra LINK 350 USB Bluetooth® Adapter Button ............................................................... 23 6.2 Jabra LINK 350 USB Bluetooth® Adapter Visual Indicators .......................................... 23 7. T OUCHSCREEN INTRODUC TION ........[...]
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Página 5
5 english JABRA GO 64 70 11 . F AQS AND TROUBLESHOO TING .................................................... 35 12 . TECHNICAL SPECIFICA TIONS ......................................................... 36 12.1 Jabra GO Headset ...........................................................................................................................[...]
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Página 6
6 english JABRA GO 64 70 1. PRODUC T OVER VIEW 1.1 P ACKAGE C ONTENTS Base Pow er Adapter (for Base) Jabra LINK 350 USB Bluetooth® Adapter T elephone Cable T ravel Charger P ower Adapter Headband Attachment Earhook Attachment (small, medium and large earbuds) Quick Start Guide T ravel Charger Base and Headset Cradle Headset USB Cable Ear-buds W ar[...]
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Página 7
7 english JABRA GO 64 70 1.2 JABRA GO 64 70 HEADSE T Multi-function Button Volume T ouch Panel Noise- cancelling Microphone LED Indicator Earbud Earhook Attachment Recharge contact[...]
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Página 8
8 english JABRA GO 64 70 1.3 HEADSET A T T ACHMENTS The Jabra GO 6470 headset can be worn in the headband, earhook or neckband wearing-styles. The headband and earhook attachments are included with the Jabra GO 6470. The neck band attachment can be purchased separately . Wearing-styles can be worn on the left or right ear . Regardless of wearing st[...]
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Página 9
9 english JABRA GO 64 70 Attaching the headband 1. Remove the current wearing style attachment, if an y. 2. Align the headset earbud with the matching holes of the headband wearing style, as illustrat ed, and press rmly until they click into place (snap-to-click). 3. Adjust the length of the headband to t against the head. 4. Position the mic[...]
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Página 10
10 english JABRA GO 64 70 1.4 JABRA GO 64 70 BASE T ouchscreen Security Slot Speaker T elephone Port Handset Port AUX P ort USB Port Pow er Adapter Port Headset Cradle[...]
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Página 11
11 english JABRA GO 64 70 1.5 JABRA LINK 35 0 USB BL UET OOTH ® ADAPTER The Jabra LINK 350 USB Bluetooth® Adapter c onnects to a PC and enables the Jabra GO 6470 headset to function with a softphone on the PC. Adapter Button USB Plug LED Indicator 1.6 JABRA GO TRA VEL CHARGER The Jabra GO T ravel Charger charges the Jabra GO 6470, and has compart[...]
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Página 12
12 english JABRA GO 64 70 1.7 OPTIONAL AC CESSORIES The following Jabra GO 6470 ac cessories are available separately . Car Charger Neckband Attachment Replacement Earhook, with Earbuds Replacement Ear Cushions Replacement Headband Attachment T ravel Kit GN1000 Electronic Hookswitch Adapter (adapter may vary from illustration)[...]
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Página 13
13 english JABRA GO 64 70 2. C ONNEC TING TO A PHONE USING THE SE TUP WIZARD The easiest way to connect and congure y our Jabra GO product is to use the setup wizard on the touchscreen. The setup wizard will guide you thr ough connecting and conguring the desk phone, softphone and/or mobile phone. 2.1 CONNECT TO PO WER Connect the power adapt[...]
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Página 14
14 english JABRA GO 64 70 3. CONNEC TING T O A PHONE MANU ALL Y 3.1 CONNECT TO PO WER Connect the power adapter to the base 1. Plug the supplied power adapter int o the por t marked on the base. 2. Connect the power adapter to the mains pow er socket. 3.2 DOCK HEADSET Dock the headset, as illustrated. When the headset is docked correctly the dock i[...]
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Página 15
15 english JABRA GO 64 70 Connect the Jabra GO base to a PC 1. Plug the supplied USB cable into the port marked on the base. 2. Connect the USB cable to any free USB port on the PC. 3. Download and install Jabra PC Suite from www .jabra.com/pcsuite. 4. T ap the tool icon on the touchscreen to open the settings menu, and tap Phone Settings > Enab[...]
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Página 16
16 english JABRA GO 64 70 Pairing the Jabra GO 6470 and the J abra LINK 350 USB Bluetooth ® Adapter The Jabra GO 6470 headset and Jabra LINK 350 USB Bluetooth ® Adapt er are already paired from the factory. The pairing procedure below is only necessary when the pairing is lost. 1. Attach the Jabra LINK 350 USB Bluetooth ® adapter to the PC, and [...]
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Página 17
17 Jabra GO 64 70 3.5 SELEC T AND C ONNEC T TO A DESK PHONE Select which desk phone you are connecting to from the following f our options: OPTION 1 Desk Phone with Headset Port This type of desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a button on the front panel for swit ching between hand[...]
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Página 18
18 Jabra GO 64 70 OPTION 3 Desk Phone with GN1000 Remote Handset Lifter The GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call. F or mounting instructions refer to documentation supplied with the GN1000. 1. On the desk phone, unplug the handset cable from the phone body . 2. Connect the handset cable to the [...]
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Página 19
19 english JABRA GO 64 70 4. JABRA PC SUITE Jabra PC Suite is a collection of software designed to support the Jabra GO 6470. For optimal functionality and management of the Jabra GO , it is highly recommended to install Jabra PC Suite. Jabra PC Suite consists of: PC Call Manager Manages call handling on your PC monitor , and enables call and setti[...]
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Página 20
20 english JABRA GO 64 70 5. JABRA GO 6 47 0 HEADSET FEA TURES 5.1 HEADSET MUL TIFUNC TION BUT TON The headset multi-function button can answer calls, end calls, swit ch between held calls, and more, using a combination of taps, double-taps or presses. Multi-function button Function Ta p Double -tap Press (hold 1-2 seconds) Answer incoming call [...]
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Página 21
21 english JABRA GO 64 70 5.3 HEADSET LED INDICA T OR The LED indicator indicates the headset status . Led indicator Headset state LED when battery is full (click to view) LED when battery is low (click to view) Idle Not connected Call active Ringing Pow er on Pow er o Pairing Pairing succeeded Charging Fully char ged[...]
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Página 22
22 english JABRA GO 64 70 5.4 HEADSET AUDIO INDICA TORS The headset plays a variety of audio tones to indicate headset sta tus and actions. Action Audio Sample (click to listen) Action Audio sample (click to listen) Pow er on Incoming softphone call Pow er o Incoming mobile phone call Button tap Incoming call on another phone while on call (call[...]
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Página 23
23 english JABRA GO 64 70 6. JABRA LINK 3 50 USB BL UE TOO TH® ADAPTER FEA TURES The Jabra LINK 350 USB Bluetooth® Adapter c onnects to a PC and enables the headset to function with a softphone on the PC. 6.1 JABRA LINK 35 0 USB BL UET OOTH® ADAPTER BUT T ON The Jabra LINK 350 USB Bluetooth® Adapter has a single butt on that has three functions[...]
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Página 24
24 english JABRA GO 64 70 7. T OUCHSCREEN INTRODUC TION The Jabra GO 6470 touchscreen is a color t ouchscreen that enables you to connect and congure the Jabra GO 6470, manage calls, and manage base, headset and phone settings. T ap the screen with a nger to activate icons, scroll up/down a menu, select a target phone and make, answer or end [...]
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Página 25
25 english JABRA GO 64 70 2 A ctivit y window The activity window is main area of the touchscreen, and displays the curr ently connected phones, allows phone selection, and also the merging of multiple calls. T arget phone (foreground icon) The large for eground phone icon indicates the current target phone . T o switch target phone tap on the rele[...]
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Página 26
26 english JABRA GO 64 70 1 DISC ONNECT HEADSET Disconnects the primar y headset from the base. 2 BASE SETTINGS The base settings allow changes to be made to the touchscr een and base sounds. There are six base settings that can be changed: Setting Description Screen brightness Adjust the screen brightness Screen dimmer timeout Adjust the base idle[...]
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Página 27
27 english JABRA GO 64 70 4 PHONE SETTINGS The headset settings allow changes to be made individually to desk phones , softphones or mobile phone settings, as well as access t o the setup wizard and the factor y default reset congurations setting . There are thr ee sub- categories with individual settings specic to the phone type: Desk phone,[...]
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Página 28
28 english JABRA GO 64 70 Softphone (PC) settings Setting Description Base ringtone volume Adjust the softphone (PC) ringtone on the base. Open phone line on undock Automatically open the phone line when the headset is undocked. Enable wideband audio Enable/disable wideband audio. Automatic Audio det ection Enable/disable Automatic audio detection.[...]
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Página 29
29 english JABRA GO 64 70 8. CALL M ANAGEMENT 8.1 MAKING A CALL OR ENDING A CALL 1. Ensure the relevant phone type is selected as the target phone (large for eground icon on touchscreen). If necessary lif t the desk phone handset and set aside (desk phone without electronic hookswitch or GN1000 only). 2. Put on the headset, and dial the phone numbe[...]
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Página 30
30 english JABRA GO 64 70 8.3 ADJUST HEADSET SPEAKER VOLUME Adjusting the headset speaker volume when on a call can be done using the headset volume t ouch panel, or by using the touchscreen. 1. When on a call, tap the call options icon on the touchscreen to open the call options menu. 2. T ap Speaker V olume, and adjust the volume as needed by tap[...]
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Página 31
31 english JABRA GO 64 70 8.5 PUT TING A CALL ON HOLD /AUDIO HOLD T o put a current call on hold or audio hold, tap the current call phone icon and tap the pause icon (hold) or the audio hold icon in the touchscreen menu. The phone icon will display the relevant hold symbol to indicate the call is on hold or on audio hold. T o resume the call, tap [...]
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Página 32
32 english JABRA GO 64 70 9. ADV ANCED CALL MANA GEMENT 9.1 SWIT CHING CALLS BET WEEN HEADSET AND HANDSET When on a phone call, it is possible to switch audio between the Jabra GO headset and a desk phone handset or mobile phone without interrupting the call. Desk phone Switch call from desk phone t o the headset 1. Lift headset from docking [...]
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Página 33
33 english JABRA GO 64 70 10. ADV ANCED JABRA GO 6 4 70 FEA TURES 10.1 SAFETONE™ HEARING PROTECTION Safe T one™ provides eective hearing prot ection against potential risks, such as acoustic shock and noise exposure. Safe T one™ consists of two components, P eakStop™ and IntelliT one™. PeakStop™ ac oustic shock protection PeakStop™[...]
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Página 34
34 english JABRA GO 64 70 Change wideband audio settings using Jabra C ontrol Center 1. Launch Jabra Control C enter , and select the ´Sof tphone´ tab. 2. Tick the checkbox under ´Enable wideband audio for´, and then click Apply . 10.4 VOICE ANNOUNCEMENTS Choose to hear an English voice announcement or a musical t one to indicate switching betw[...]
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Página 35
35 english JABRA GO 64 70 11. F AQS AND TROUBLESHOO TING Q Why won ’t my headset pair with m y mobile phone? A Check the following: • Make sure that the headset is charged and in pairing mode. If the headset is already turned on, use the multi-function button to turn it o (press and hold down for 4 seconds), then turn it back on in pairing m[...]
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Página 36
36 english JABRA GO 64 70 12. TECHNICAL SPECIFICA TIONS 12.1 JABRA GO HEADSET W earing styles: Ear hook, headband, neckband (supplied or available as optional accessories). Dimensions: 18mm x 76mm x 22.5mm. W eight: <18 g. T alk time: Up to 6 hours. Standby time: At minimum 100 hours. Charge time: • Charging from mains pow er: 0% - 80% in 25 m[...]
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Página 37
37 english JABRA GO 64 70 12.2 JABRA GO HEADSET BA T TERY Battery type: Lithium Ion. Battery capacity: 125 mA/h, typical. Battery lifetime: Minimum 500 charge cycles (over 3 years when used for 8 hours a da y). Shelf life: The battery holds a charge for at least 6 months in the o state bef ore recharge is required . Replacement: The battery cann[...]
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Página 38
38 english JABRA GO 64 70 12.4 JABRA LINK 35 0 USB BL UET OOTH® ADAPTER Dimensions: 18.5mm x 53mm x 7.7mm. Operating envir onment: -10˚C to +60˚C; Up to 95% RH non condensing. PC Connection: Standard USB Bluetooth® version: BT 2.1, Class 1. Bluetooth® range: Up to 100m when paired with a Bluetooth® wireless t echnology Class 1 device; up to 2[...]
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Página 39
39 english JABRA GO 64 70 12.6 MA TERIALS AND ALLERGIES The headband attachment is made of stainless steel and does not hav e a nickel-coated sur face. Nickel release from the headband is 0.02 g/cm2/week, which is below the 0.50 g/cm2/week limit established by EU Dir ective 94/27/EF . The stainless steel alloy was tested f or nickel release i[...]
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Página 40
40 english JABRA GO 64 70 32-00683 RevG www .jabra.com MADE IN CHINA TYPE: 940 0HS/BS © 2011 GN Netcom A/S. All rights reserved. Jabr a ® is a registered trademark of GN Netcom A/S. All other tr ademarks included herein ar e the property of their respective owners. (Design and specifications subject to change without notice).[...]