Kodak DL2100 manual

©Eastman Kodak C ompany , 2010 User’ s Guide for the K OD AK DL2100 Duplex P rinter[...]

1 Co n te n t s Safety Information .. ................................................................... ......... 2 Overview ....................... ............................................. ........................... 4 Front View ................ ...................... .................. ........................... 4 Rear View .............[...]

2 Safety Info rmation T o av oid injury or damage, f ollow these instructions. Ensure this and all other do cumentatio n is rea d c are fu ll y a nd re ta in ed for fu tu re reference. Ensure all warning and instruction labels on the product are read, understood, and followed t o preven t any risk of injury . Check the weight of the product and tak[...]

3 If the product casing gets extrem ely hot, or if unusual smells or abnormal noises are emitted from the product, there is a risk of fire. Unplug the main power cord and contact your dealer of K odak products. If the product has been knocked over or damaged, there is a risk of electric shock , fire and/or inj ury . Unplug the main power cord and c[...]

4 Ov erview The K OD AK DL2100 Duple x Printer can be used with the K OD AK Pictur e Kiosk or the K ODAK A daptive P icture Ex change to cr eate photo books, calendars, and gr eeting card s that ar e printed on both sides! Fr o n t V i e w 1. Exit tra y 2. Operator panel 3. Front cover release lever 4. Top cover release 5. Upper paper tray—Holds [...]

5 Re ar V i e w 1. P ow er switch 4. USB port 2. AC power socket 5. Ethernet port 3. Duplex unit 1 2 3 4 5[...]

6 Using the Printer Menu 1. Pr ess [Enter]. 2. Pr ess the up or down arro w to scro ll through the Categ ories, Items, and Va l u e s . 3. Press [Ent er] to select a Category , Item, or V alue to chang e or to select the new setting f or a V alue. 4. Press [ On Line] to exit the Menu. Printing the C onfigur ation R eport The C onfigur ation report [...]

7 Lo a di n g M e di a L oading P aper and Greeting Card P aper Important: Use the upper tr a y for paper and the lower tr ay f or greeting card paper . 1. Remo ve the appropriate tr ay from the printer . 2. Adjust the tray to hold the paper or gr eeting card pa per . a. Rear stopper b. P aper guides 3. Adjust the paper siz e dial to your pa per si[...]

8 6. Insert the tra y . Changing T oner Cartridges Caution! If you inhale toner , drink water . If you g et toner in y our e y es, bathe your e y es liberally in cold w ater . Seek medical attention immediately! Important: T o avoid toner waste and possib le toner sensor error s, do not change the toner cartrid ge(s ) unt il the L CD displays T ONE[...]

9 5. Lift the toner release lever . 6. Hold the right end of the cartridge and carefully lift it out of the drum assembly . 7 . Clean the top of the image drum unit with a clean, lint- fr ee cloth. 8. R emo v e the ne w cartr idge from the bo x. 9 . R emo ve the wr apping a nd the adhesive tape fr om the cartridge. 10.Car efully place the new toner[...]

10 13. Hold the center of the toner cartridge/image drum and low er it into the printer . Align the pegs on the drum assembly with the slots on the printer . 11. Ge ntly wipe the LED head with a lint-fr ee cloth. 12. Close the top co ver . 13. Place the old cartridge inside the packaging from the ne w cartridge. Recy cle appr opriately .[...]

11 Maintenance Supplies Pr oduct Catalog Numb er Quantit y K ODAK DL2100 Duple x Printer T oner / Bl ack 887 -0 792 1 K ODAK DL2100 Duple x Printer T oner / Magenta 10 7 -8542 1 K ODAK DL2100 Duple x Printer T oner / Y ellow 82 4- 2323 1 K ODAK DL2100 Duple x Printer T oner / C yan 103- 1145 1 K ODAK DL2100 Duple x Printer P aper / Glossy / 8.5 x 1[...]

12 Re pl a c i ng t h e I m ag e Dr u m The printer c ontains four image drums: cyan, mag enta, yello w , and black. 1. Mak e sur e that you hav e a sheet of paper on which to place the old imag e drum. 2. Open the top cov er . Caution! The fuser bec omes extremely hot during normal operation. Do n ot touch it. The surface of the gr een image area [...]

13 10. Car efully place the toner cartridge onto the new imag e drum as shown. 11. Press do wn the toner release lever . 12. Hold the center of the toner cartridge/image drum and low er it into the printer . Align the pegs on the assembly wit h the slots on the printer . 13. R epeat St eps 1-12 for th e remaining imag e drums. 14. Close the top co [...]

14 6. Remo ve the belt unit: a. T urn the two fasteners 90° to the left. b. Lift the handle of the bel t unit and r emov e it from the printer . 7 . Remo ve the new belt unit fr om its packaging. 8. Install the new belt unit: a. L ow er th e belt un it into the printer . Mak e sure that the handle is at the front of the printer , and the driv e ge[...]

15 Re pl a c i ng t h e Fu se r The fuser is located inside the printer just behind the four image drums. 1. T urn off the printer . 2. W ait appro ximately 10 minutes for the fuser to cool. 3. Open the top cov er . Caution! The fuser bec omes extremely hot during normal operation. Do n ot touch it. 4. Rem ov e the fu ser: a. Mov e the tw o fuser r[...]

16 Cleaning the LED Head W e r ecommend cleaning the LED head if the image ar ea: • is not clear •h a s w h i t e l i n e s 1. T urn off the printer . Caution! Do not use methyl alcohol or other solvents on the LED head. Damag e to the lens surface will occur . 2. Gently wipe the LED head surface with a lint -fr ee cloth. 3. Close the top cov e[...]

17 Clearing P aper Jams When “P aper Jam” appears on the display , one or more sheets of print media are jammed in the printer . If one sheet is remo ved and ther e ar e still more sheets in the printer , the initial message will go a way tempor arily , then “P aper Jam” will appear again. 370 373 382 383 381 372 371 391 392 380, 400 390 Pa[...]

18 1. Mak e sur e that you hav e a sheet of paper on which to place the toner cartridge/image drum. 2. Open the top cov er . 3. If a sheet is advanced out of the top of the printer , gently pull the paper out. Caution! The fuser bec omes extremely hot during normal operation. Do n ot touch it. The surface of the gr een image area of the drum is del[...]

19 7 . T o rem ove a s he et j us t entering the fuser: a. Separ ate the trailing edge of the sheet from the belt. b. Mov e the paper r elease lev er for the fuser tow ard the front, and remov e the sheet. c. Release the lev er. 8. If the sheet is well advanc ed into the fuser: a. Mov e both fuser r elease leve rs t oward th e f ron t o f t he prin[...]

20 9 . Car efully replac e the toner cartridge/image drums. Mak e sure that y ou install them in the proper sequenc e. 1 = C y an 2 = Magenta 3 = Y ellow 4 = Black 10. C lose the top cover . 11. Open the rear e xit tra y and pull out any paper . 12. C lose the rear e xit tr ay . 13. If there is paper jammed in the duplex unit: a. Open the co ver fo[...]

21 14. Open the front door to acc ess the r elease lev er for the front cover . 15. Lift the release lev er and open the front co ver . 16. Remo ve a ny jammed paper . 17 . Close the front c ov er . 18. R emov e the paper tr ay and any jammed paper . 19 . Insert the tr ay . 20. I f there is paper jammed in the second paper tr ay: a. Remo v e the se[...]

22 T roubleshooting Use the information in this sectio n to identify pr oblems and fo llow rec ommended pr ocedur es for c orrectin g them. If y ou cannot solve the problem, c ontact K ODAK Servic e and Support. R esolving Printer Error Messag es The print er has a built -in help system. When an err or message appears on the display , press [HELP] [...]

23 R esolving Error Messag es on the Kiosk Problem/ Message P o ssible Solution Printer applications do not appear on the Main screen of the Kiosk. 1. Check that: • the pow er cord is c onnected. • the printer is turned on. • the USB cable or Ethernet cable is connected to the printer and the console. • there is no printer err or . • the [...]

24 Y o u are ha ving connectivity issues and your sit e uses DHCP . 1. Fr om the Kiosk, touch: •[ S e t u p ] • [ C onfigur e System Settings] • [ C onfigur e Netw ork] 2. Use the arrow s to select: ipconfig / renew . 3. T ouch [Execute]. 4. Check the Net work Settings with y our syst em administrat or . 5. If the problem persists, contact K [...]

25 “No physical print ers wer e found. Mak e sur e the physical printer is plugged into the netw ork on the same subnet as the Kiosk. ” or Printer indicates NO T FOUND on the Device Health Check Screen (Ethernet Co nnection). 1. Check that the: • Ethernet cable is connected to the printer . • console is connected to the netw ork. • printe[...]

26 R esolving Error Messag es on the K OD AK Adv anc ed Picture Ex change Problem/ Message P o ssible Solution Printer indicates NO T FOUND on the Device Health Check Screen (USB connection). 1. Check that: • the pow er cord is c onnected. • the printer is turned on. • the USB cable is connected to the printer and the APEX proc essor . • th[...]

27 Printer applications do not appear on the Main scre en of the Kios k that is connected to an APEX. 1. Check that: • the pow er cord is c onnected. • the printer is turned on. • the USB cable or Ethernet cable is connected to the printer and the APEX proc essor . • there is no printer err or . 2. Check that the Enablement soft war e for t[...]

28 Printer indicates NO T FOUND on the Device Health Check Screen (Ethernet Co nnection). 1. Check that the: • Ethernet cable is connected to the printer . • APEX proc essor is connected to the netw ork. 2. T ouch: •[ S e t u p ] • [Manage Devic es] • [K OD AK DL2100 Duplex Printer] 3. Check that y ou can see a printer when you select [Se[...]

29 C orrecting Print Sk e wing Where does the sk ewin g occur on the print? Cleaning the F ront Pick Rollers Important! Make sure that you wear lint-free gloves to perform this procedure. 1. T urn off the printer . 2. Unplug the po w er cord. 3. Pull out the paper tra ys. 4. Dampen a lint-fr ee cloth with warm w ater . Clean the r ollers in both pa[...]

30 Cleaning the Duplex R ollers Important! Make sure that you wear lint-free gloves to perform this procedure. 1. T urn off the printer . 2. Unplug the po w er cord. 3. Open the cov er for the duplex unit. 4. Dampen a lint-fr ee cloth with war m wa te r . 5. T urn one roller while you use the damp cloth to wipe the other roller . Use the damp cloth[...]

31 Specifications ITEM SPECIFICATION Dimensions (without Duplex unit) Width: 17 in. (43.5 cm) Depth: 21 in. (53.6 cm) Height: 14.6 in. (37 cm) W eight 78 lbs (35.3 kg) Print method LED exposed light source, electronic photogr aphic method Print speeds up to 13 duplex sheets per minute Resolution 600 x 600 dpi x 1 bit, 600 x 1200 dpi x 1 bit 600 x 6[...]

32 Pow er consumption Operating: 1200 maximum; 530 W (25°C) Stand-by: 100 maximum; 150 W (25°C) Power sa ving: 17 W maximum T emper ature Operating: 50 to 90° F (10 to 32 °C) 20 to 80% Relative Humidity Storage: 32 to 109° F (0 to 43 °C) 10 to 90% Relative Humidity Print environment 59 to 80° F (1 5 to 27 °C) 20 to 80% Relative Humidity Noi[...]

Eastman Kodak C ompany 343 State Stre et Roche ster , NY 14 650 ©Eastman Kodak C ompany , 2010 Kodak is a trademark. P /N 4J7 47 0 04/ 10 Printed in U.S.A.[...]