Lenovo 268 manual

ThinkCentr e User Guide Machine T ypes: 0268, 1730, 4166, 4169, 5030, 5034, 5037, 5048, 5069, and 7517[...]

Note: Before using this information and the pr oduct it supports, be sur e to read and understand the “Important safety information” on page v and Appendix A “Notices” on page 113. First Edition (April 2011) © Copyright Lenovo 2011. LIMITED AND RES TRICTED RIGHTS NO TICE: If data or software is delivered pursuant a Gener al Services Admini[...]

Contents Important safety information . . . . . . v Service and upgrades . . . . . . . . . . . . . v Static electricity prevention . . . . . . . . . . . v P ower cor ds and power adapters . . . . . . . . vi Extension cords and relat ed devices . . . . . . . vi Plugs and outlets. . . . . . . . . . . . . . vii External devices . . . . . . . . . . . .[...]

Replacing the keyboard or mouse . . . . . 62 Completing the parts r eplacement . . . . . 63 Chapter 6. Recovery information . . . 65 Creating and using recovery media . . . . . . 65 Creating recovery media . . . . . . . . . 65 Using r ecovery media . . . . . . . . . . 66 P erforming backup and r ecovery operations . . . 66 P erforming a backup oper[...]

T rademarks . . . . . . . . . . . . . . . . 114 Appendix B. Regulatory information . . . . . . . . . . . . . 115 Export classication notice . . . . . . . . . . 115 T elevision output notice . . . . . . . . . . . 115 EU-EMC Directive (2004/108/EC) EN 55022 class B Stat ement of Compliance . . . . . . . . . 115 Japanese VCCI Class B statement . . [...]

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Important safety information CA UTION: Before using this manual, be sur e to read and understand all the r elated safety information for this product. Refer to the information in this section and the safety information in the ThinkCentre Safety and W arranty Guide that you received with this pr oduct. Reading and understanding this safety informati[...]

or CRU , do not open the static-pr otective package containing the part until the instructions dir ect you to install it. When you handle options or CRUs, or perform any work inside the comput er , take the following pr ecautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity to build up around yo[...]

Plugs and outlets If a receptacle (power outlet) that you int end to use with your comput er equipment appears t o be damaged or corroded, do not use the outlet until it is r eplaced by a qualied electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r eplacement. Do not shar e an electrical out[...]

F or your safety and to maintain optimum computer performance, always follow these basic pr ecautions with your deskt op computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the comput er for dust accumulation. • Remove dust from vents and any perfor ations in the bez el. More frequent clea[...]

Laser compliance statement CA UTION: When laser pr oducts (such as CD-ROMs, DVD drives, ber optic devices, or tr ansmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could r esult in exposure to hazardous laser r adiation. There are no serviceable parts inside the device. • Use o[...]

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Chapter 1. P roduct overview This chapter pr ovides information about the comput er features, specications, softwar e progr ams pr ovided by L enovo, and locations of connectors, components, parts on the system board, and int ernal drives. F eatur es This section provides information about the computer featur es. The following information covers[...]

• Ability to stor e power -on self-test (POST) har dware test r esults • Desktop Management Interface (DMI) Desktop Management Int erface provides a common path for users to access information about all aspects of a computer , including processor type, installation date, attached printers and other peripherals, power sour ces, and maint enance [...]

Expansion • T wo hard disk drive bays (one standar d and one optional) • T wo optical drive bays • T wo PCI car d slots • One PCI Expr ess x1 car d slot • One PCI Express x16 gr aphics car d slot P ower supply Y our comput er comes with 280-watt automatic voltage-sensing power supply . Security features • Computrace Agent software embed[...]

Specications This section lists the physical specications for your comput er . Dimensions Width: 175 mm (6.89 inches) Height: 402 mm (15.83 inches) Depth: 440 mm (17.32 inches) Weight Maximum congur ation as shipped: 11 kg (24.25 lb) Environment • Air t emperatur e: Operating: 10°C to 35°C (50°F to 95°F) Non-operating: -40°C t o 60?[...]

Lenovo ThinkV antage T ools The Lenovo ThinkV antage ® T ools pr ogram guides you to a host of information sour ces and provides easy access to various tools to help you work more easily and securely . Note: The L enovo ThinkV antage T ools pr ogram is only available on comput ers with the Windows 7 oper ating system fr om Lenovo. T o access the L[...]

Pr oduct Recovery The Pr oduct Recovery pr ogram enables you to r estore the contents of the hard disk drive to the fact ory default settings. ThinkV antage Client Security Solution The ThinkV antage Client Security Solution pr ogram is available on select Lenovo computers. It helps pr otect your information, including vital security information li[...]

Adobe Reader The Adobe Reader pr ogram is a tool used to view, print, and sear ch PDF documents. Antivirus softwar e Y our computer comes with antivirus software that you can use t o detect and eliminate viruses. Lenovo provides a full version of antivirus softwar e on your har d disk drive with a free 30-day subscription. After 30 days, you must r[...]

Locating connectors on the rear of your computer Figure 2 “Rear connect or locations” on page 8 shows the locations of the connectors on the rear of your computer . Some connectors on the r ear of your computer ar e color -coded to help you det ermine where to connect the cables on your computer . Figure 2. Rear connector locations 1 P ower cor[...]

Connector Description Ethernet connector Used to attach an Ethernet cable for a local ar ea network (LAN). Note: T o oper ate the computer within FCC Class B limits, use a C ategory 5 Ethernet cable. Microphone connect or Used t o attach a microphone to your computer when you want t o r ecord sound or if you use speech-recognition softwar e. PS/2 k[...]

Locating components Figure 3 “Component locations” on page 10 shows the locations of the various components in your computer . T o r emove the computer cover , see “Removing the comput er cover” on page 32. Figure 3. Component locations 1 Heat sink and fan assembly 6 PCI car d (installed in some models) 2 Memory modules 7 Cover pr esence sw[...]

Locating parts on the system board Figure 4 “System board part locations” on page 11 shows the locations of the parts on the system boar d. Figure 4. System board part locations 1 4-pin power connector 15 eSA T A connector 2 Micr oprocessor 16 P ower fan connector 3 Microprocessor fan connect or 17 F ront panel connect or (for connecting LED in[...]

Locating internal drives Internal drives are devices that your comput er uses t o r ead and stor e data. Y ou can add drives to your computer to incr ease st orage capacity and enable your computer to r ead other types of media. Int ernal drives ar e installed in bays. In this manual, the bays ar e referr ed to as bay 1, bay 2, and so on. When inst[...]

Machine type and model label The machine type and model label identies your comput er . When you contact L enovo for help, the machine type and model information helps support technicians to identify your computer and provide fast er service. The following is a sample of the machine type and model label. Figure 6. Machine type and model label Ch[...]

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Chapter 2. Using your computer This chapter pr ovides information on using some of the comput er components. F requently ask ed questions The following ar e a few tips that will help you optimiz e the use of your comput er . Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support Web sit e[...]

Note: Y ou can use the mouse or the Up and Down arr ow keys t o highlight menu selections. Y ou can close the Start menu or the conte xt menu by clicking the mouse or pressing Esc. Using the blue ThinkV antage button Some keyboards have a blue ThinkV antage butt on that you can use to open a compr ehensive on-board help and information center from [...]

Y ou can switch the function of the primary and secondary mouse butt ons and change other default behavior through the mouse pr operties function in the Windows Control P anel. Adjusting audio Sound is an important part of the comput er experience. Y our computer has a digital audio controller built into the syst em boar d. Some models also have a [...]

Using CDs and DVDs Y our computer might have a DVD ROM drive or recor dable DVD drive installed. DVD drives use industry-standard, 12 cm (4.75-inch) CD media or DVD media. If your comput er comes with a DVD drive, the drive can r ead DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs, such as CD-ROM discs, CD-RW discs, CD[...]

1. With the computer on, pr ess the Eject/Load button. When the tr ay slides out automatically, carefully remove the disc. 2. Close the tr ay by pr essing the Eject/L oad button or by gently pushing the tr ay forward. Note: If the tr ay does not slide out of the drive when you pr ess the Eject/Load button, insert a str aightened paper clip into the[...]

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Chapter 3. Y ou and your comput er This chapt er pr ovides information about accessibility, comfort, and r elocating your computer to other countries or regions. Accessibility and comfort Good ergonomic pr actice is important t o get the most fr om your personal comput er and t o avoid discomfort. Arrange your workplace and the equipment you use t [...]

Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having to twist your body . Also, position other equipment you use regularly, such as the telephone or a mouse, within easy r each. Gl[...]

Register your comput er with L enovo T o regist er your comput er , go to http://www.lenovo.com/r egister. Then, follow the instructions on the screen to complete the registr ation. This can help authorities return your computer to you if it is lost or stolen. Registering your computer also enables L enovo t o notify you about possible technical in[...]

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Chapter 4. Security This chapt er provides information about how to prot ect your computer from theft and unauthoriz ed use. Security featur es The following security featur es ar e available on your computer: • Computrace Agent software embedded in rmwar e The Computr ace Agent softwar e is an IT asset management and comput er theft recovery [...]

Locking the comput er cover Locking the comput er cover helps prevent unauthoriz ed people from gaining access to the inside of your computer . Y our computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7. Installing a padlock 26 ThinkCentre User Guide[...]

Attaching an integr ated cable lock An int egrated cable lock, sometimes referr ed to as the Kensington lock, can be used to secure your computer t o a desk, table, or other non-permanent xture. The cable lock attaches to the integr ated cable lock slot at the r ear of your comput er and is oper ated with a key . The cable lock also locks the bu[...]

• Administrat or Passwor d: Setting an Administr ator P assword deters unauthoriz ed users from changing conguration settings. If you are r esponsible for maintaining the congur ation settings of several computers, you might want t o set an Administr ator P assword. F or mor e information, see “ Administr ator P assword” on page 74 . Y [...]

• When you clear the Security Chip, be sur e t o turn your computer off and then turn it on again after you set the Security Chip to Active . Otherwise, the Clear Security Chip option will not be displayed. T o set an it em on the Security Chip submenu, do the following: 1. Print these instructions. 2. Save all open les, and e xit all applicat[...]

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Chapter 5. Installing or r eplacing har dware This chapter provides instructions on how to install or r eplace hardwar e for your computer . Handling static-sensitive devices Do not open the static-prot ective package containing the new part until the defective part has been removed from the computer and you ar e ready t o install the new part. Sta[...]

Removing the computer cover Attention: Do not open your computer or att empt any repair before r eading and understanding the “Important safety information” on page v. This section provides instructions on how t o r emove the computer cover . CA UTION: T urn off the computer and wait three to ve minutes to let the comput er cool befor e r em[...]

Removing and reinstalling the front bezel Attention: Do not open your computer or att empt any repair before r eading and understanding the “Important safety information” on page v. This section pr ovides instructions on how to r emove and reinstall the front bezel. T o remove and reinstall the front bezel, do the following: 1. T urn off the co[...]

T o install or replace a PCI card, do the following: 1. T urn off the comput er and disconnect all power cor ds fr om electrical outlets. 2. Remove the comput er cover . See “Removing the comput er cover” on page 32. 3. At the r ear of the comput er , press the release butt on 1 to open the car d latch 2 . Figure 11. Opening the PCI card latch [...]

Figure 12. Removing a PCI card Notes: a. The card ts tightly int o the car d slot. If necessary, alt ernate moving each side of the car d a small amount until it is r emoved fr om the card slot. b. If the card is held in place by a retaining latch, pr ess the card r etaining latch 1 as shown to disengage the latch. Gr asp the card and gently pul[...]

7. Pivot the card latch to the closed position to secur e the PCI car d. Figure 13. Installing a PCI card What to do ne xt: • T o work with another piece of hardwar e, go t o the appropriate section. • T o complet e the installation or replacement, go t o “Completing the parts r eplacement” on page 63. Installing or replacing a memory modul[...]

6. Depending on whether you ar e installing or replacing a memory module, do one of the following: • If you ar e r eplacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 14. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory s[...]

7. P osition the new memory module over the memory slot. Make sur e that the notch 1 on the memory module aligns correctly with the slot key 2 on the syst em boar d. Push the memory module str aight down int o the slot until the retaining clips close. Figure 16. Installing a memory module 8. Reinstall the PCI Express x16 gr aphics card if you have [...]

• If you ar e replacing an optical drive, disconnect the signal cable and the power cable from the r ear of the optical drive, pr ess the blue release button, and then slide the optical drive out of the front of the computer . Figure 17. Removing the optical drive 5. Install the optical drive retainer on the side of the new optical drive. Figure [...]

6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 19. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 20. Connecting the optical drive 8. Reinstall the fr ont bez el. See “Removing and r einstalling the [...]

This section provides instructions on how to install or r eplace the card r eader . Note: The card r eader is only available in some models. F or new installation, see “Installing the car d reader” on page 41 . F or r eplacement, see “Replacing the card r eader ” on page 43. Installing the car d reader T o install the car d r eader , do the[...]

7. Slide the card reader with r etainer into the car d reader drive bay until it snaps into position. Figure 23. Installing the card reader 8. Connect the card reader cable t o F ront USB connect or 2 on the system boar d. See “L ocating parts on the system board” on page 11. 9. Reinstall the fr ont bez el. See “Removing and r einstalling the[...]

What to do ne xt: • T o work with another piece of hardwar e, go t o the appropriate section. • T o complet e the installation or replacement, go t o “Completing the parts r eplacement” on page 63. Replacing the car d reader T o r eplace the card reader , do the following: 1. Remove all media from the drives and turn off all attached device[...]

8. Slide the new card r eader into the drive bay until it snaps into position. Figure 27. Installing the card reader 9. Reconnect the car d reader cable to F r ont USB connector 2 on the syst em board. See “Locating parts on the system boar d” on page 11. 10. Reinstall the fr ont bez el. See “Removing and r einstalling the fr ont bezel” on [...]

4. Remove the old batt ery . Figure 28. Removing the old battery 5. Install a new batt ery . Figure 29. Installing a new battery 6. Reinstall the comput er cover and connect the cables. See “Completing the parts r eplacement” on page 63 . Note: When the comput er is turned on for the rst time aft er replacing the batt ery, an err or message [...]

Hazardous moving parts. K eep ngers and other body parts away . CA UTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels ar e present inside any component that has this label attached. There ar e no serviceable parts inside these components. If you suspect[...]

5. Lay the comput er on its side and remove the four screws at the r ear of the chassis that secure the power supply assembly . Figure 30. Removing the screws for the power supply assembly 6. Slide the power supply assembly t o the fr ont of the computer and then lift it out of the chassis. 7. Ensure that the new power supply assembly is the correc[...]

1. T urn off the comput er and disconnect all power cor ds fr om electrical outlets. 2. Remove the comput er cover . See “Removing the comput er cover” on page 32. 3. Lay the computer on its side for easier access to the system boar d. 4. Locat e the heat sink and fan assembly . See “L ocating parts on the syst em board” on page 11. 5. Disc[...]

b. Partially tighten screw 3 , then fully tight en screw 4 , and then fully tight en screw 3 . 10. Connect the heat sink and fan assembly cable t o the micr oprocessor fan connect or on the system board. See “Locating parts on the system board” on page 11. What to do ne xt: • T o work with another piece of hardwar e, go t o the appropriate se[...]

6. Lift the small handle 1 and open the r etainer 2 t o access the micropr ocessor 3 . Figure 32. Accessing the microprocessor 7. Lift the micropr ocessor str aight up and out of the micropr ocessor socket. Figure 33. Removing the microprocessor Notes: a. Y our micropr ocessor and socket might look differ ent from the one illustr ated. 50 ThinkCent[...]

b. Note the orientation of the micr oprocessor in the socket. Y ou can either look for the small triangle 1 on one corner of the micr oprocessor or note the orientation of the notches 2 on the micropr ocessor . This is important when installing the new micr oprocessor on the system boar d. c. T ouch only the edges of the micr oprocessor . Do not t [...]

What to do ne xt: • T o work with another piece of hardwar e, go t o the appropriate section. • T o complet e the replacement, go to “Completing the parts r eplacement” on page 63. Replacing the primary hard disk drive Attention: Do not open your computer or att empt any repair before r eading and understanding the “Important safety infor[...]

9. T o install a new hard disk drive int o the blue bracket, e x the br acket and align pin 1 , pin 2 , pin 3 , and pin 4 on the br acket with the corr esponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 36. Installing the hard disk drive into the bracket 10. Slide the new har d d[...]

What to do ne xt: • T o work with another piece of hardwar e, go t o the appropriate section. • T o complet e the installation or replacement, go t o “Completing the parts r eplacement” on page 63. Replacing the secondar y hard disk drive Attention: Do not open your computer or att empt any repair before r eading and understanding the “Im[...]

9. T o install a new hard disk drive int o the blue bracket, e x the br acket and align pin 1 , pin 2 , pin 3 , and pin 4 on the br acket with the corr esponding holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 39. Installing the hard disk drive into the bracket 10. Slide the new hard di[...]

• T o complet e the installation or replacement, go t o “Completing the parts r eplacement” on page 63. Replacing the front fan assembly Attention: Do not open your computer or att empt any repair before r eading and understanding the “Important safety information” on page v. This section provides instructions on how t o replace the fr on[...]

6. Insert the two tabs 2 of the new front fan assembly into the corr esponding holes in the chassis, and press the other two tabs 1 thr ough the holes until the fr ont fan assembly is secured in place. Figure 42. Installing the front fan assembly 7. Connect the fr ont fan assembly cable to the power fan connector on the syst em board. What to do ne[...]

4. Disconnect the r ear fan assembly cable fr om the system fan connector on the syst em boar d. See “Locating parts on the system board” on page 11. 5. The r ear fan assembly is attached t o the chassis by four rubber mounts. Remove the r ear fan assembly by br eaking or cutting the rubber mounts and gently pulling the rear fan assembly out of[...]

7. Pull on the tips of the rubber mounts until the r ear fan assembly is secured in place. Figure 44. Installing the rear fan assembly 8. Connect the r ear fan assembly cable to the syst em fan connector on the syst em board. What to do ne xt: • T o work with another piece of hardwar e, go t o the appropriate section. • T o complet e the instal[...]

Note: Make sur e you note the locations of the cables when you disconnect the cables fr om the system board. 6. Remove the screw that secures the fr ont audio and USB assembly brack et t o the chassis to remove the br acket from the chassis. Figure 45. Removing the screw that secures the front audio and USB assembly to the chassis 7. Remove the two[...]

1. T urn off the comput er and disconnect all power cor ds fr om electrical outlets. 2. Remove the comput er cover . See “Removing the comput er cover” on page 32. 3. Locat e the int ernal speaker connect or on the system boar d. See “Locating parts on the syst em board” on page 11. 4. Disconnect the internal speaker cable from the system b[...]

6. P osition the new int ernal speaker into the four metal clips 1 and push downward on the int ernal speaker until it is secur ed in place. Figure 47. Installing a new internal speaker 7. Connect the internal speaker cable to the system boar d. See “Locating parts on the system boar d” on page 11. What to do ne xt: • T o work with another pi[...]

4. Connect a new keyboar d or mouse to one of the USB connect ors on the computer . Depending on where you want to connect the new keyboar d or mouse, see “L ocating connectors, contr ols, and indicators on the front of your computer” on page 7 or “L ocating connect ors on the r ear of your comput er ” on page 8. Figure 48. Connecting the U[...]

4. P osition the computer cover on the chassis so that the rail guides on the bottom of the comput er cover engage the r ails on the chassis. Then, push the cover to the fr ont of the computer until it snaps into position. Figure 49. Reinstalling the computer cover 5. Install the scr ews to secure the computer cover . 6. If ther e is a padlock avai[...]

Chapter 6. Recovery information This chapter pr ovides information about the r ecovery solutions provided by Lenovo. This chapt er contains the following t opics: • Creating and using r ecovery media • P erforming backup and r ecovery oper ations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing o[...]

Note: On the Windows 7 oper ating system, you can creat e r ecovery media using discs or e xternal USB stor age devices. On the Windows Vista oper ating system, you can cr eate r ecovery media using only discs, so this operation is also called “ creating P roduct Recovery discs. ” • T o cr eate recovery media on the Windows 7 oper ating syste[...]

• T o perform a backup oper ation using the Rescue and Recovery pr ogram on the Windows 7 oper ating system, do the following: 1. F r om the Windows desktop, click Start ➙ All P rograms ➙ Lenovo ThinkV antage T ools ➙ Enhanced Backup and Restor e . The Rescue and Recovery progr am opens. 2. In the Rescue and Recovery main window, click the [...]

• Restor e your har d disk drive from a Rescue and Recovery backup: If you have back ed up your hard disk drive using the Rescue and Recovery pr ogram, you can r estore the hard disk drive from a Rescue and Recovery backup, even if you cannot start the Windows operating syst em. • Restor e your hard disk drive t o the factory default stat e: Th[...]

3. Click the Create Rescue Media icon. The Creat e Rescue and Recovery Media window opens. 4. In the Rescue Media ar ea, select the type of the rescue medium you want t o cr eate. Y ou can creat e a r escue medium using a disc, a USB har d disk drive, or a secondary int ernal hard disk drive. 5. Click OK and follow the instructions on the scr een t[...]

6. In the application subfolder , look for a SETUP .EXE le or other appropriat e EXE les for setup. Double-click the le and follow the instructions on the scr een to complete the installation. Reinstalling preinstalled device drivers This section provides instructions on how to reinstall pr einstalled device drivers. Attention: When you re[...]

5. Open the appropriat e application subfolder . 6. In the application subfolder , look for a SETUP .EXE le or other appropriat e EXE les for setup. Double-click the le and follow the instructions on the screen to complete the installation. Reinstalling device drivers T o reinstall a device driver for an option you installed, refer to the [...]

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Chapter 7. Using the Setup Utility pr ogram The Setup Utility pr ogram is used t o view and change the congur ation settings of your computer , r egardless of which oper ating system you ar e using. However , the operating system settings might override any similar settings in the Setup Utility progr am. Starting the Setup Utility pr ogram T o s[...]

P assword considerations A passwor d can be any combination of up t o 64 alphabetic and numeric char acters. F or security r easons, it is r ecommended to use a strong password that cannot be easily compr omised. T o set a strong password, use the following guidelines: • Have at least eight charact ers in length • Contain at least one alphabeti[...]

Note: A passwor d can be any combination of up t o 64 alphabetic and numeric char acters. F or mor e information, see “P assword consider ations” on page 74. Erasing lost or forgott en passwords (clearing CMOS) This section pr ovides instructions on how to er ase lost or for gotten passwor ds, such as a user password. T o erase a lost or for go[...]

Selecting a tempor ary startup device Use this pr ocedure to select a t emporary startup device. Note: Not all discs and hard disk drives ar e bootable. 1. T urn off your computer . 2. Repeatedly press and release the F12 key when turning on the comput er . When the Please select boot device window displays, r elease the F12 key . 3. Select the des[...]

• Enabling the after power loss featur e The after power loss featur e enables your computer t o wake up when the power supply r esumes after a sudden loss of electricity . T o enable the after power loss featur e, do the following: 1. Start the Setup Utility pr ogram. 2. F r om the Setup Utility progr am main menu, select P ower ➙ After P ower[...]

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Chapter 8. Updating syst em progr ams This chapter pr ovides information about updating the POST and BIOS, and how to r ecover fr om a POST and BIOS update failure. Using system programs System pr ograms ar e the basic layer of softwar e built int o your comput er . System pr ograms include the POST , the BIOS, and the Setup Utility progr am. The P[...]

Updating (ashing) the BIOS from your oper ating system Note: Because L enovo makes constant improvements to its W eb sites, the W eb page contents are subject to change without notice, including the contents r eferenced in the following pr ocedure. T o update (ash) the BIOS fr om your oper ating system, do the following: 1. Go t o http://www.[...]

14. T urn on the comput er to r estart the operating system. Chapter 8 . Updating system progr ams 81[...]

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Chapter 9. P reventing pr oblems This chapter provides information that can help you avoid common pr oblems and keep your computer running smoothly . K eeping your computer current In some situations you may nd it necessary to have the most curr ent softwar e progr ams, device drivers, or operating system. This section e xplains how to get the l[...]

can contain applications, device drivers, BIOS ashes, or softwar e updates. When the System Updat e progr am connects to the L enovo Support Web site, the Syst em Update pr ogram aut omatically recogniz es the machine type and model of your computer , the installed oper ating system, and the language of the operating system to determine what upd[...]

• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an electrical hazard. • Always disconnect a power cord by gr asping the plug, but not the cord. Cleaning your computer It is a good pr actice to clean your computer periodically to pr otect the surfaces and ensur e tr ouble-free operation. CA UTION:[...]

Cleaning a at-panel monitor surface If you have a at-panel comput er display that has a exible lm surface, do the following t o clean the special surface. Wipe it gently with a soft, dry cloth, or blow on the scr een to remove grit and other loose particles. Then moisten a cloth with L CD cleaner and wipe the scr een surface. Many compu[...]

3. T urn off the comput er and all attached devices. Y our hard disk drive automatically parks the r ead/write head in a nondata area. This pr events damage to the hard disk drive. 4. Unplug the power cords from electrical outlets. 5. Disconnect communication cables, such as modem or network cables, from the outlets rst, and then disconnect the [...]

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Chapter 10. T r oubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic pr ograms. If your comput er pr oblem is not described her e, see Chapt er 11 “Getting information, help, and service” on page 109 for additional troubleshooting r esources. Basic troubleshooting The following table provides informatio[...]

Symptom Action The operating syst em does not start. V erify that: • The startup sequence includes the device where the operating system r esides. Usually, the operating system is on the har d disk drive. F or more information, see “Selecting a startup device” on page 75 . The computer beeps multiple times before the oper ating system starts.[...]

1. Remove the new hardwar e option or softwar e. If you must remove the computer cover to r emove a hardwar e option, make sur e you r eview and follow the electrical safety information pr ovided with your computer . F or your safety, do not oper ate the computer with the cover removed. 2. Run the diagnostic pr ograms t o ensure your comput er is o[...]

Note: When e xternal-speaker or headphone cables ar e attached t o the audio connector , the internal speaker , if present, is disabled. In most cases, if an audio adapter is installed in one of the e xpansion slots, the audio function built int o the system board is disabled; use the audio jacks on the adapter . • Make sure that the progr am you[...]

An audio disc or Aut oPlay-enabled disc does not automatically play when it is inserted int o a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc int o t[...]

Actions: • Restart the DVD player progr am. • Close any open les, turn off the computer , and then restart the computer . • T ry a lower scr een r esolution or color depth. If these actions do not corr ect the problem, run the diagnostic progr ams (see “Diagnostic pr ograms” on page 106 for instructions). If you need t echnical assista[...]

• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set t o less than 1152 x 864. • On comput ers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not corr ect the problem, run[...]

1. Click Start ➙ Control P anel . 2. Click Hardwar e and Sound . 3. Click Devices and Printers . 4. Double-click USB Enhanced P erformance Keyboar d . The USB Enhanced P erformance Keyboar d Customization pr ogram starts. If these actions do not corr ect the problem, have the computer and keyboar d serviced. See Chapt er 11 “Getting information[...]

• The wireless Keyboar d is located less than ten met ers away from the tr ansceiver . • The tr ansceiver is fully installed. Action: If the T r ansceiver Communications LED is not on, reconnect the transceiver and the keyboar d. Monitor problems Note: Many monitors have status-indicat or lights and built-in contr ols for adjusting brightness, [...]

If these actions do not corr ect the problem, run the diagnostic progr ams (see “Diagnostic pr ograms” on page 106 for instructions). If you need t echnical assistance, see Chapter 11 “Getting information, help, and service” on page 109. The image appears to be ick ering Symptom: The image appears to be ickering. Actions: • The moni[...]

• “Bluetooth pr oblems” on page 100 F or more information, see “Help and Support” on page 109. Ethernet problems F or Ethernet pr oblems, select your symptom fr om the following list: • “Y our computer cannot connect to the network” on page 99 • “The adapter st ops working for no apparent r eason” on page 99 • “If your com[...]

Actions: • Make sure that WOL is enabled in the BIOS Setup Utility pr ogram. • If it is, check with your LAN administr ator for the necessary settings. If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur Symptom: If your comput er is a Gigabit Ethernet model and you use a speed of [...]

• “PIM items sent fr om the Windows 7 or the Windows Vista operating system cannot be received correctly” on page 101 Sound does not come from the Bluetooth headphone Symptom: Sound does not come fr om the Bluetooth headset/headphone but comes fr om the local speaker even though the headset/headphone is connected using Headset pr ole or A [...]

An option that previously worked does not work now Symptom: An option that pr eviously worked does not work now . Actions: • V erify that all option har dware and cable connections are secur e. • If the option comes with its own t est instructions, use those instructions t o test the option. • If the failing option is a SCSI option, verify th[...]

– 1. Click Start ➙ Control P anel . 2. Click Pr ograms . 3. Click T urn Windows features on or off . 4. A list of optional Windows components is displayed. F ollow the instructions on the screen. – 1. Click Start ➙ Computer . 2. Right-click your C drive entry and then click P roperties . 3. Click Disk Cleanup . 4. Select Files from all user[...]

Action: Run the Windows Disk Defragment er pr ogram. Note: Depending on the siz e of the har d disk drive and amount of data currently stor ed on the har d disk drive, the disk defr agmentation process might take up t o several hours to complet e. • On the Windows Vista operating system, do the following: 1. Close any pr ograms that ar e currentl[...]

If the problem persists, run the t ests described in the documentation that comes with your printer . If you cannot correct the problem, have the computer serviced. See Chapter 11 “Getting information, help, and service” on page 109. Serial port problems Use this information to tr oubleshoot the serial port and devices attached to the serial po[...]

– Y our comput er has the minimum memory r equirements needed to use the software. See the information supplied with the software to verify memory r equirements. (If you just installed an adapt er or memory, you might have a memory-address conict.) – The software is designed t o oper ate on your computer . – Other softwar e works on your c[...]

1. Y ou can also download the PC-Doctor for DOS diagnostic pr ogram fr om http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 107 for detailed information. 2. If you ar e unable to isolat e and repair the problem yourself after running the pr ograms, save and print the log les cr eated by the pr ograms. Y ou will need the log l[...]

Note: Y ou can insert the disc into the optical drive when you ar e setting the startup device sequence. However , if you insert the disc int o the optical drive when you have alr eady enter ed the oper ating system, you need t o r estart the computer t o access the diagnostic progr am. 3. F ollow the instructions on the scr een to select the diagn[...]

Chapter 11. Getting information, help, and ser vice This chapter contains information about help, service, and technical assistance for pr oducts manufactured by Lenovo. Information resources Y ou can use the information in this section t o access useful r esources r elating to your computing needs. Lenovo ThinkV antage T ools The Lenovo ThinkV ant[...]

Safety and W arr anty The ThinkCentre Safety and Warranty Guide that is pr ovided with your computer contains information on safety, setup, warr anty, and notices. Read and understand all safety information befor e using this pr oduct. Lenovo W eb site (http://ww w .lenovo.com) The L enovo Web site provides up-to-dat e information and services to h[...]

Most computers come with a set of diagnostic pr ograms that help you identify har dware pr oblems. F or instructions on using the diagnostic pr ograms, see “Diagnostic progr ams” on page 106. Y ou can also get the latest t echnical information and download device drivers and updat es from Lenovo Support W eb sit e at: http://www.lenovo.com/supp[...]

Service methods and pr ocedures vary by country, and some services might not be available in all countries. International Warr anty Service is deliver ed through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country . Service centers in certain countries might not be able t o service all model[...]

Appendix A. Notices Lenovo may not offer the products, services, or featur es discussed in this document in all countries. Consult your local Lenovo r epresentative for information on the products and services currently available in your area. Any r eference to a L enovo product, pr ogram, or service is not int ended to state or imply that only tha[...]

T rademarks The following t erms are trademarks of L enovo in the Unit ed States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkV antage Microsoft, Windows, and Windows Vista are tr ademarks of the Microsoft group of companies. Intel, Intel Cor e, and P entium are tr ademarks of Intel Corporation in the Unite[...]

Appendix B. Regulatory information Export classication notice This product is subject to the United Stat es Export Administr ation Regulations (EAR) and has an Export Classication Control Number (ECCN) of 4A994.b. It can be r e-exported e xcept to any of the embar goed countries in the EAR E1 country list. T elevision output notice The follow[...]

Dieses Gerät ist berechtigt, in Über einstimmung mit dem Deutschen EMVG das EG-Konformitätsz eichen - CE - zu führen. V er antwortlich für die Konformitätserklärung nach P aragr af 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gr opiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG P ar agraf 4 Abs. (1) 4: Das Gerät erfüllt die[...]

Appendix C. WEEE and r ecycling stat ements Important information for the Eur opean Directive 2002/96/EC EU Only The W aste Electrical and Electr onic Equipment (WEEE) mark applies only to countries within the Eur opean Union (EU) and Norway . Appliances are labeled in accor dance with Eur opean Dir ective 2002/96/EC concerning waste electrical and[...]

La mar ca de Residuos de equipos eléctricos y electr ónicos (WEEE) se aplica sólo a los países pertenecientes a la Unión Europea (UE) y a Noruega. Los aparatos se etiquetan conforme a la Dir ectiva Eur opea 2002/96/EC relativa a los r esiduos de equipos eléctricos y electrónicos (WEEE). La dir ectiva determina el marco par a devolver y recic[...]

påsættes forsk ellige produkt er for at angive, at pr oduktet ikke må smides væk, når det er udtjent, men skal genvindes i henhold til dett e dir ektiv . Bruger e af elektrisk og elektr onisk udstyr (EEE), der er mærket med WEEE-mærket som angivet i Bilag IV til WEEE-dir ektivet, må ikk e bortskaffe brugt EEE som usorter et husholdningsaffa[...]

Recycling information Lenovo encour ages owners of information t echnology (IT) equipment to r esponsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of pr ograms and services to assist equipment owners in recycling their IT pr oducts. F or information on r ecycling L enovo pr oducts, go t o: http://www.lenovo.com/l[...]

Resources. Comput ers and monitors are categoriz ed as industrial wast e and should be pr operly disposed of by an industrial wast e disposal contract or certied by a local government. In accordance with the Law for Pr omotion of Effective Utilization of Resources, L enovo Japan provides, thr ough its PC Collecting and Recycling Services, for th[...]

122 ThinkCentre User Guide[...]

Appendix D . Power cord notice F or your safety, L enovo provides a power cord with a gr ounded attachment plug to use with this product. T o avoid electrical shock, always use the power cor d and plug with a pr operly grounded outlet. P ower cords provided by L enovo in the United States and Canada ar e listed by Underwriters Labor atories (UL) an[...]

P ower cord part number Used in these countries and regions 41R3212 or 41R3213 Denmark 41R3220 or 41R3221 Bangladesh, L esotho, Macao S.A.R. of China, Maldives, Namibia, Nepal, P akistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda 41R3224 or 41R3225 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, Cyprus, Dominica, Gambia, G[...]

P ower cord part number Used in these countries and regions 42T5035 or 42T5120 Abu Dhabi, Bahr ain, Botswana, Brunei Darussalam, Channel Islands, Hong Kong S.A.R. of China, Cyprus, Dominica, Gambia, Ghana, Gr enada, Guyana, Iraq, Ir eland, Jor dan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman, Qatar , Saint Kitts [...]

126 ThinkCentre User Guide[...]

Inde x A a rescue medium, cr eating and using 68 Administrat or, password 74 antivirus software 7 audio line-in connector 8 audio line-out connector 8 audio subsystem 1 B backup and recovery operations 66 basic tr oubleshooting 89 battery, replacing 44 boot-block r ecovery 80 C cable lock, security 27 card reader , installing 40 card reader , repla[...]

memory module 36 PCI card 33 internal drives 1 internal speaker , replacing 60 K keyboard connector 9 keyboard, r eplacing 62 L Lenovo ThinkV antage T oolbox 107 Lenovo ThinkV antage T ools 109 Lenovo Welcome 5, 109 locating components 10 M media, creating and using r ecovery media 65 memory module installing, replacing 36 system boar d 36 Micropho[...]

startup device 75 sequence, changing 76 tempor ary, selecting 76 static-sensitive devices, handling 31 system management 1 progr ams 79 system boar d connectors 11 locating parts 11 locations 11 memory module 36 T tempor ary startup device 76 the BIOS, updating (ashing) 79–80 ThinkV antage pr oductivity cent er 109 trademarks 114 troubleshooti[...]

130 ThinkCentre User Guide[...]

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Part Number: 0A23110 Printed in USA (1P) P/N: 0A23110 *0A23110*[...]