Lenovo 3308 manual

Machine T ypes: 3308, 3317, 4013, 4478, 5043, 5237, 5393, 5526, and 6674 ThinkCentre User Guide[...]

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T hinkC e n tr e Us er G u id e[...]

Note Before using this information and the pr oduct it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and “Notices,” on page 79. First Edition (January 2010) © Copyright Lenovo 2010. LENOVO products, data, computer softwar e, and services have been developed exclusively at private expense and are sold to gov[...]

Contents Important safety information ...... v Chapter 1. Product overview ...... 1 Features ................ 1 Specifications .............. 4 Software overview ............ 5 Software pr ovided with your W indows operating system ............... 5 Locations ............... 8 Locating connectors on the front of your computer 8 Locating connectors [...]

Calling for service ........... 7 5 Using other services .......... 7 6 Purchasing additional services ....... 7 7 Appendix. Notices .......... 7 9 T elevision output notice .......... 8 0 European conformance CE mark ....... 8 0 T rademarks .............. 8 0 Index ............... 8 1 iv User Guide[...]

Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and W arranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal [...]

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Chapter 1. Product overview This chapter provides information about the computer featur es, specifications, preinstalled softwar e programs, and locations of connectors, components, parts on the system board, and internal drives. This chapter contains the following sections: v “Features”: This section pr ovides information about the computer fe[...]

Audio subsystem v Integrated high-definition (HD) audio v Microphone connector and headphone connector on the fr ont panel v Audio line-in connector , audio line-out connector , and microphone connector on the rear panel v Internal speaker (available in some models) Connectivity v 10/100/1000 Mbps integrated Ethernet controller v Modem (available i[...]

Power supply Y our computer comes with one of the following power supplies: v 280-watt power supply with manual voltage-selection switch v 280-watt auto-sensing power supply Security features v Cover presence switch (also called intr usion switch) (available in some models) v Enabling or disabling SA T A devices v Enabling or disabling the serial p[...]

Specifications This section lists the physical specifications for your computer . Dimensions W idth: 175 mm (6.9 inches) Height: 412 mm (16.2 inches) Depth: 442 mm (17.4 inches) W eight Maximum configuration as shipped: 1 1 kg (24.3 lbs) Environment Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: -40° to 60°C (-40° to 14[...]

Software overview The computer comes with a preinstalled operating system and several pr einstalled applications. Software provided with your Windows operating system This section provides information about the softwar e provided with your W indows operating system. Software provided by Lenovo The following software pr ograms are provided by Lenovo[...]

security information like passwords, encryption keys, and electr onic credentials, while guarding against unauthorized user access to data. Note: The ThinkV antage Client Security Solution program is only available on computers preinstalled with the W indows V ista operating system or the W indows XP operating system fr om Lenovo. Power Manager: Th[...]

PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is pr einstalled on your ThinkCentre computer as part of the Rescue and Recovery workspace. It helps you diagnose hardwar e problems and report operating-system-contr olled settings that can cause hardwar e failures. Use the PC-Doctor for Rescue and Recovery [...]

Locations This section provides information to help you locate your computer connectors, components, parts on the system board, and internal drives. Locating connectors on the front of your computer Figure 1 shows the locations of the connectors on the front of your computer . 1 USB connector 3 Microphone connector 2 Headphone con[...]

Locating connectors on the rear of your computer Figure 2 shows the locations of the connectors on the rear of your computer . Some connectors on the rear of your computer ar e color-coded to help you determine where to connect the cables on your computer . 1 V oltage-selection switch 9 Microphone connector 2 Power cord connector [...]

Connector Description Audio line-in connector Used to receive audio signals fr om an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer . Audio line-out connector Used to send audio signals f[...]

Locating components Figure 3 shows the locations of the various components in your computer . T o remove the computer cover and gain access to the inside of the computer , see “Removing the computer cover” on page 16. 1 Heat sink and fan assembly 6 PCI card slot 2 Memory modules (2) 7 PCI Express x1 car d slots (2) 3?[...]

Locating parts on the system board Figure 4 shows the locations of the parts on the system board. 1 Micropr ocessor 11 Cover presence switch connector (also called intrusion switch connector) 2 Micropr ocessor fan connector 12 Front USB connector 3 Memory slots (2) 13 Serial (COM 2) connector 4 Thermal sens[...]

Figure 5 shows the locations of the drive bays in your computer . 1 Bay 1 - Optical drive bay (with an optical drive installed) 2 Bay 2 - Optical drive bay 3 Bay 3 - Card r eader (available in some models) 4 Bay 4 - Secondary SA T A hard disk drive bay (with a 3.5-inch SA T A hard disk drive installed in some models) 5[...]

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Chapter 2. Installing or replacing hardware This chapter provides instr uctions on how to install or replace hardwar e for your computer . Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed fr om the computer and you are ready to install the new part. Static [...]

Removing the computer cover Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and Warranty Guide ,g ot o : http://www .lenovo.com/support This secti[...]

6. Press the cover -release button on the side of the computer cover and slide the computer cover to the rear to r emove. Removing and reinstalling the front bezel Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came[...]

3. Remove the front bezel by r eleasing the three plastic tabs on the left side and pivoting the front bezel outwar d. 4. T o reinstall the front bezel, align the other thr ee plastic tabs on the right side of the front bezel with the corr esponding holes in the chassis, then pivot the front bezel inward until it snaps into position on the left sid[...]

5. Go to “Completing the parts replacement” on page 46. Installing or replacing a PCI card Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and[...]

5. If you are installing a PCI car d, remove the appropriate PCI car d slot cover . If you are r eplacing a PCI card, locate the appropriate PCI car d slot on the system board and r emove the old PCI card that is currently installed. See “Locating parts on the system board” on page 12. Notes: a. The PCI card fits tightly into the PCI car d slot[...]

7. Install the new PCI card into the appr opriate PCI card slot on the system board. Then, pivot the PCI car d latch to the closed position to secure the PCI cards. 8. Reinstall all parts and reconnect all cables that have been r emoved. What to do next: v T o work with another piece of hardware, go to the appr opriate section. v T o complete the i[...]

T o install or replace a memory module, do the following: 1. Remove all media from the drives and turn of f all attached devices and the computer . Then, disconnect all power cords fr om electrical outlets and disconnect all cables that are connected to the computer . 2. Remove the computer cover . See “Removing the computer cover” on page 16. [...]

8. Position the new memory module over the memory slot. Make sure that the notch 1 on the new memory module is aligned with the key 2 in the memory slot. Then, press the new memory module straight down into the memory slot until the retaining clips close and the new memory module snaps into position. 9. Reinstall all parts and reconnect[...]

4. Lay the computer on its side and remove the four scr ews that secure the power supply assembly , as shown in the following illustration: 5. Remove the old power supply assembly out of the chassis. 6. Make sure that the new power supply assembly is the corr ect replacement. Some power supply assemblies automatically sense the voltage, some power [...]

Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and Warranty Guide ,g ot o : http://www .lenovo.com/suppo[...]

6. Remove the four screws 1 that secur e the heat sink and fan assembly to the system board. Note: Carefully r emove the four screws from the system boar d to avoid any possible damage. The four screws cannot be r emoved from the heat sink and fan assembly . 7. Lift the heat sink and fan assembly off the system boar d. Notes: a. Y ou might ha[...]

What to do next: v T o work with another piece of hardware, go to the appr opriate section. v T o complete the replacement, go to “Completing the parts replacement” on page 46. Replacing the microprocessor Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information” in the Th[...]

7. Lift the small handle 1 to release the micr oprocessor 2 secured on the system board. 8. Lift the micropr ocessor straight up and out of the socket. As shown in Figure 17 on page 29. Notes: a. Y our microprocessor and socket might look dif ferent from the one illustrated. b. Note the orientation of the micropr ocessor in the socket. [...]

d. Do not drop anything onto the micr oprocessor socket while it is exposed. The socket pins must be kept as clean as possible. 9. Make sure that the small handle is in the raised position. 10. Remove the protective cover that pr otects the gold contacts of the new micropr ocessor . 11 . Hold the new microprocessor by its sides and align the small [...]

Replacing the optical drive Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and Warranty Guide ,g ot o : http://www .lenovo.com/support This secti[...]

6. Install the optical drive retainer 1 on the side of the new optical drive. Then, slide the new optical drive into the optical drive bay from the fr ont until it snaps into position. 7. Connect the signal cable and the power cable to the rear of the new optical drive. See “Connecting a SA T A drive.” 8. Reinstall the front bezel. See ?[...]

2. Locate an available five-wire power connector and connect it to the SA T A drive. Replacing the primary hard disk drive Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy o[...]

5. Press the blue r elease tab 1 downwards, slide the hard disk drive cage 2 to the rear of the computer , and pivot it outward to completely remove it from the chassis. Then, car efully pull on the blue handle 3 to slide the hard disk drive out of the drive cage. 6. Flex the sides of the blue bracket properly to r emove the hard [...]

9. Align the pivot pin on the hard disk drive cage with the slot 1 in the upper drive cage, as shown in Figure 24. Then, slide the drive cage with the new hard disk drive into the chassis. 10. Connect the signal cable and the power cable to the rear of the new har d disk drive. See “Connecting a SA T A drive” on page 31. 11 . Press down o[...]

What to do next: v T o work with another piece of hardware, go to the appr opriate section. v T o complete the replacement, go to “Completing the parts replacement” on page 46. Replacing the secondary hard disk drive Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information?[...]

5. Press the blue r elease button 1 to release the hard disk drive cage fr om the chassis. Then, lift the hard disk drive cage and completely r emove it out of the chassis. 6. Carefully pull on the blue handle to slide the har d disk drive out of the drive cage. 7. Flex the sides of the blue bracket properly to r emove the hard disk drive fro[...]

10. Slide the hard disk drive cage with the new har d disk drive into the chassis until it is directly underneath the metal tab 1 . 11 . Press the hard disk drive cage downwar ds until it snaps into position. 12. Connect the signal cable and the power cable to the rear of the new har d disk drive. See “Connecting a SA T A drive” on page 3[...]

What to do next: v T o work with another piece of hardware, go to the appr opriate section. v T o complete the replacement, go to “Completing the parts replacement” on page 46. Replacing the card reader Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information” in the Think[...]

5. Press the r elease button 1 and slide the card reader out of the fr ont of the computer . 6. Remove the retaining bracket 1 fr om the old card reader and install it on the new card r eader . Then, slide the new card reader into the drive bay until it snaps into position. Figure 29. Removing the card reader Figure 30. Installing the c[...]

7. Connect the new card r eader cable to one of the front USB connectors on the system board. See “Locating parts on the system boar d” on page 12. 8. Reinstall the secondary hard disk drive if you have r emoved it. See “Replacing the secondary hard disk drive” on page 35. 9. Reinstall the front bezel. See “Removing and r einstalling the [...]

5. Release the two tabs 1 that secure the fr ont fan assembly to the chassis, and then completely remove the fr ont fan assembly off the chassis. Figure 31. Removing the front fan assembly Chapter 2. Installing or replacing hardware 41[...]

6. Insert the two tabs 2 of the new front fan assembly into the corr esponding holes in the front of the chassis. Then, pr ess the other two tabs 1 through the other two holes until the new front fan assembly is secur ed in place. 7. Connect the new front fan assembly cable to the power fan connector on the system board. See “Locating[...]

Replacing the rear fan assembly Attention Do not open your computer or attempt any repair befor e reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and Warranty Guide ,g ot o : http://www .lenovo.com/support This s[...]

7. Carefully pull on the tips of the r ubber mounts until the new rear fan assembly is secured in place. 8. Connect the new rear fan assembly cable to the system fan connector on the system board. See “Locating parts on the system boar d” on page 12. What to do next: v T o work with another piece of hardware, go to the appr opriate section. v T[...]

T o replace the keyboard, do the following: 1. Remove all media from the drives. Then, turn of f all attached devices and the computer . 2. Disconnect all power cords fr om electrical outlets. 3. Disconnect the old keyboard cable fr om the computer . 4. Connect a new keyboard to the appr opriate connector on the computer . Y our keyboard might be c[...]

4. Connect a new mouse to the appropriate connector on the computer . Y our mouse might be connected to a PS/2 mouse connector 1 or a USB connector 2 . Depending on where you want to connect your mouse, see “Locating connectors on the front of your computer” on page 8 or “Locating connectors on the rear of your computer” on page[...]

3. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails. Then, slide the computer cover closed until it snaps into position. 4. Install the screws to secur e the computer cover . 5. Lock the computer cover if you have a computer cover lock. See “Integrated cable lock” on page 48[...]

Integrated cable lock An integrated cable lock, sometimes referr ed to as the Kensington lock, can be used to secure your computer to a desk, table, or other non-permanent fixtur e. The cable lock attaches to a security slot at the rear of your computer and is operated with a key . The cable lock also locks the computer cover . See Figure 38. This [...]

Padlock Y our computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Password protection T o deter unauthorized use of your computer , you can use the Setup Utility program to set a passwor d. When you turn on your computer , you are prompted to type the password. The computer cannot be us[...]

7. Reinstall the computer cover and reconnect the power cor ds for the computer and monitor . See “Completing the parts replacement” on page 46. 8. T urn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by holding the power switch for appr oximately five seconds. 9. Repeat step 1 through step 4. 10. Move[...]

Chapter 3. Recovery information This chapter provides information about the r ecovery solutions provided by Lenovo. This chapter contains the following topics: v “Creating and using r ecovery media” v “Performing backup and recovery operations” on page 53 v “Using the Rescue and Recovery workspace” on page 54 v “Creating and using r e[...]

v T o create recovery media on the W indows 7 operating system, click Start → All Programs → Lenovo ThinkV antage T ools → Factory Recovery Disks . Then, follow the instructions on the scr een. v T o create Product Recovery discs on the W indows V ista operating system, click Start → All Programs → ThinkV antage → Create Product Recover[...]

5. Follow the instructions on the scr een. Insert the appropriate Product Recovery disc when prompted. Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your har d disk drive contents including the operating system, data files, software pr ograms, and personal settings. Y ou can designate where the[...]

2. From the Rescue and Recovery main window , click the Launch advanced Rescue and Recovery arrow . 3. Click the Restore your system from a backup icon. 4. Follow the instructions on the scr een. v T o perform a recovery operation using the Rescue and Recovery program on the W indows V ista operating system or the W indows XP operating system, do t[...]

T o start the Rescue and Recovery workspace, do the following: 1. Make sure the computer is turned of f. 2. Repeatedly press and r elease the F1 1 key when turning on the computer . 3. When you hear beeps or see a logo screen, r elease the F1 1 key . 4. If you have set a Rescue and Recovery password, type your passwor d when prompted. The Rescue an[...]

3. Click the Create Rescue Media icon. The Create Rescue and Recovery Media window opens. 4. In the Rescue Media area, select the type of r escue media you want to create. Y ou can create a rescue medium using a disc, a USB har d disk drive, or a secondary internal hard disk drive. 5. Click OK and follow the instructions on the scr een. v T o creat[...]

Creating a recovery repair diskette This section provides instr uctions on how to create a recovery r epair diskette. T o create a recovery r epair diskette, do the following: 1. T urn on the computer , and make sure that your computer has Internet access. 2. Follow the instructions on the W eb site at: http://www .lenovo.com/think/support/site.wss[...]

3. Go to the C:SWTOOLS dir ectory . 4. Open the DRIVERS folder . W ithin the DRIVERS folder , there are several subfolders named for various devices installed in your computer , such as AUDIO or VIDEO. 5. Open the appropriate device subfolder . 6. Do one of the following: v In the device subfolder , look for a SETUP .exe file. Double-click the fil[...]

Chapter 4. Using the Setup Utility program Y ou can use the Setup Utility program to view and change the configuration settings of your computer , regar dless of which operating system you are using. However , the operating system settings might override any similar settings in the Setup Utility program. This chapter provides information on the fol[...]

Password considerations A password can be any combination of up to 16 (1 to 16) alphabetic and numeric characters. For security reasons, it is r ecommended to use a strong password that cannot be easily compromised. T o set a strong passwor d, use the following guidelines: v Have at least eight characters in length and contain at least one alphabet[...]

Enabling or disabling a device This section provides instr uctions on how to enable or disable user access to a device. SA T A Controller When this option is set to Disabled , all devices connected to the SA T A connectors (such as hard disk drives or the optical drive) are disabled and will not be displayed in the system configuration. Serial Port[...]

3. Select the desired startup device on the Startup Device Menu and pr ess Enter to begin. Note: Selecting a startup device on the Startup Device Menu does not permanently change the startup device sequence. V iewing or changing the startup device sequence This section provides instr uctions on how to view or permanently change the configured start[...]

Chapter 5. Updating system programs This chapter provides information about updating POST/BIOS and how to r ecover from a POST/BIOS update failur e. This chapter provides information about the following topics: v “Using system programs” v “Updating (flashing) BIOS from a disc” v “Updating (flashing) BIOS from your operating system” on p[...]

4. Insert the disc into the optical drive and press Enter . The update begins. 5. When prompted to change the serial number , press N. If you want to change the serial number , press Y when pr ompted. T ype in the serial number and press Enter . 6. When prompted to change the machine type/model, pr ess N. If you want to change the machine type/mode[...]

9. On the Startup Device Menu , select the optical drive of your choice as the first boot device. 10. Insert the POST/BIOS update (flash update) disc into the optical drive and press Enter . The recovery begins. The recovery session will take two to thr ee minutes. During this time, you will hear a series of beeps. 11 . After the recovery session i[...]

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Chapter 6. T roubleshooting and diagnostics This chapter provides information about some basic tr oubleshooting and diagnostic programs. If your computer pr oblem is not described here, see Chapter 7, “Getting information, help, and service,” on page 73 for additional troubleshooting resour ces. Basic troubleshooting The following table provide[...]

Symptom Action The operating system does not start. V erify that you list the device where the operating system resides in the startup device sequence. Usually , the operating system is on the hard disk drive. For more information, see “Selecting a startup device” on page 61. The computer beeps multiple times before the operating system starts.[...]

The Lenovo System T oolbox diagnostic program works through the W indows operating system to enable you to view symptoms and solutions for computer problems, access the Lenovo tr oubleshooting center , update system drivers, and view system information. T o run the Lenovo System T oolbox program, click Start → All Programs → Lenovo Services →[...]

Running the diagnostic program from the diagnostic disc This section provides instr uctions on how to run the diagnostic program from the diagnostic disc that you created. T o run the diagnostic program from the diagnostic disc that you cr eated, do the following: 1. Repeatedly press and r elease the F12 key when turning on the computer . When the [...]

Non-optical mouse The following illustration shows the components of a non-optical mouse. Note: The illustration might be slightly differ ent from your mouse. 1 Retainer ring 2 Ball 3 Plastic rollers 4 Ball cage The non-optical mouse uses a ball to navigate the pointer . If the pointer on the screen does not move smoothly wi[...]

10. Reinstall the ball and the retainer ring. T wist the retainer ring to the locked position. 11 . Reconnect the mouse cable to the computer . 12. T urn your computer back on. 72 User Guide[...]

Chapter 7. Getting information, help, and service This chapter provides information about help, service, and technical assistance for products manufactur ed by Lenovo. Information resources Y ou can use the information in this section to access useful resources r elating to your computing needs. Online Books folder The Online Books folder preinstal[...]

T o access the Lenovo ThinkV antage T ools program, click Start → All Programs → Lenovo ThinkV antage T ools . ThinkV antage Productivity Center Note: The ThinkV antage Productivity Center program is only available on computers preinstalled with the W indows V ista operating system or the W indows XP operating system fr om Lenovo. The ThinkV an[...]

Lenovo W eb site (http://www .lenovo.com) The Lenovo W eb site provides up-to-date information and services to help you buy , upgrade, and maintain your computer . Y ou can also do the following: v Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer , and special offers. v Purchase additional se[...]

The following items are not cover ed by the warranty: v Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts v Identification of software pr oblem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of netw[...]

Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for hardwar e, operating systems, and application programs; network setup and configuration; upgraded or extended hardwar e repair services; and custom installations. Service availability and service name might vary by country [...]

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Appendix. Notices Lenovo may not offer the pr oducts, services, or features discussed in this document in all countries. Consult your local Lenovo repr esentative for information on the products and services curr ently available in your area. Any refer ence to a Lenovo product, program, or service is not intended to state or imply that only that Le[...]

vary significantly . Some measurements may have been made on development-level systems and there is no guarantee that these measur ements will be the same on generally available systems. Furthermore, some measur ements may have been estimated through extrapolation. Actual results may vary . Users of this document should verify the applicable data f[...]

Index A Access Help 74 antivirus software 7 audio line-in connector 10 audio line-out connector 10 audio subsystem 2 B backup and recovery operations 53 basic troubleshooting 67 BIOS, updating (flashing) 63, 64 Boot-block Recovery 64 C cable lock, security 48 card r eader replacing 38 changing startup device sequence 62 cleaning the mouse 70 CMOS, [...]

K keyboard replacing 44 L Lenovo System T oolbox 68 Lenovo ThinkV antage T oolbox 68 Lenovo ThinkV antage T ools 73 Lenovo W eb site 75 Lenovo W elcome 5 locating components 1 1 M media, creating and using r ecovery media 51 media, creating and using r escue 55 memory module 21 installing, replacing 21 microphone connector 10 micropr ocessor replac[...]

services other 76 purchasing additional 77 Set Administrator Password 60 Set Power-On Passwor d 60 setting rescue device 58 settings changing 59 viewing 59 Setup Utility program 59 Setup Utility program, exiting 62 Setup Utility program, starting 59 software recovering 51 software overview 5 solving recovery pr oblems 58 starting the Setup Utility [...]

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Part Number: 71Y91 18 Printed in USA (1P) P/N: 71Y9118[...]