Lenovo 4496 manual

ThinkCentr e User Guide Machine T ypes: 4466, 4471, 4474, 4477, 4480, 4485, 4496, 4498, 4503, 4512, 4514, 4518, 4554, 7005, 7023, 7033, 7035, 7072, 7079, and 7177[...]

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ThinkCentr e User Guide Machine T ypes: 4466, 4471, 4474, 4477, 4480, 4485, 4496, 4498, 4503, 4512, 4514, 4518, 4554, 7005, 7023, 7033, 7035, 7072, 7079, and 7177[...]

Note Before using this information and the pr oduct it supports, be sur e to read and understand the ThinkCentre Safety and Warr anty Guide and Appendix D “Notices” on page 123 . First Edition (March 2011) © Copyright Lenovo 2011. LENOVO products, data, computer softwar e, and services have been developed ex clusively at privat e expense and a[...]

Contents Important safety information . . . . . vii Service and upgrades . . . . . . . . . . . . vii Static electricity prevention . . . . . . . . . . vii P ower cor ds and power adapters . . . . . . . viii Extension cords and relat ed devices . . . . . . viii Plugs and outlets. . . . . . . . . . . . . . . ix External devices . . . . . . . . . . . [...]

Completing the parts r eplacement . . . . . 68 Chapter 6. Recovery information . . . 69 Creating and using recovery media . . . . . . 69 Creating recovery media . . . . . . . . . 69 Using r ecovery media . . . . . . . . . . 70 P erforming backup and r ecovery oper ations . . . 70 P erforming a backup oper ation . . . . . . 70 P erforming a recovery[...]

T elevision output notice . . . . . . . . . . . 115 EU-EMC Directive (2004/108/EC) EN 55022 class B Stat ement of Compliance . . . . . . . . . 115 Japanese VCCI Class B statement . . . . . . . 116 Japanese compliance for products less than or equal t o 20 A per phase . . . . . . . . . . . 116 Additional r egulatory information . . . . . . . 116 App[...]

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Important safety information CA UTION: Before using this manual, be sure to read and understand all the r elated safety information for this product. Refer to the information in this section and the safety information in the ThinkCentre Safety and W arranty Guide that you received with this product. Reading and understanding this safety information[...]

or CRU, do not open the static-pr otective package containing the part until the instructions direct you to install it. When you handle options or CRUs, or perform any work inside the computer , take the following pr ecautions to avoid static-electricity damage: • Limit your movement. Movement can cause static electricity t o build up around you.[...]

Plugs and outlets If a receptacle (power outlet) that you intend t o use with your computer equipment appears t o be damaged or corr oded, do not use the outlet until it is replaced by a qualied electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement. Do not share an electrical outlet[...]

F or your safety and to maintain optimum comput er performance, always follow these basic precautions with your desktop comput er: • Keep the cover closed whenever the comput er is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust fr om vents and any perfor ations in the bez el. More frequent cle[...]

Laser compliance stat ement Some personal comput er models ar e equipped from the factory with a CD or DVD drive. CD and DVD drives are also sold separat ely as options. CD and DVD drives ar e laser products. These drives ar e certied in the U.S. t o conform t o the r equirements of the Department of Health and Human Services 21 Code of F eder a[...]

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Chapter 1. P roduct overview This chapt er pr ovides information about the computer features, specications, software progr ams pr ovided by L enovo, and locations of connect ors, components, parts on the system board, and internal drives. F eatur es This section pr ovides information about the computer features. The following information covers [...]

• Desktop Management Int erface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer , including processor type, installation date, attached printers and other peripherals, power sour ces, and maintenance history . • Intel Active Management T echnology (AMT) (available on some[...]

Input/Output (I/O) features • 9-pin serial port (one standard and one optional) • Eight Universal Serial Bus (USB) connectors (two on the fr ont panel and six on the r ear panel) • One E thernet connector • One DisplayP ort connect or • One VGA monitor connect or • One P ersonal System/2 (PS/2) keyboar d connector (optional) • One PS/[...]

Y our computer is pr einstalled with one of the following oper ating systems: • Microsoft ® Windows ® 7 • Microsoft Windows Vista ® Operating system(s), certied or tested for compatibility 1 (varies by model type) • Linux ® • Microsoft Windows XP P rofessional SP 3 Specications This section lists the physical specications for y[...]

Software overview This section describes the softwar e provided by L enovo on the computers that have an int ernal hard disk drive and an oper ating system fr om L enovo. Software pr ovided by L enovo The following software progr ams are provided by L enovo to help you improve productivity and reduce the cost associated with maintaining your comput[...]

ngerprint authentication can r eplace passwords and enable simple and secure user access. A ngerprint reader k eyboard is available with select computers or can be pur chased for computers that support this option. Lenovo ThinkV antage T oolbox The L enovo ThinkV antage T oolbox progr am helps you maintain your comput er , impr ove computing [...]

3. When the installation process completes, the Enhanced Backup and Restore icon is activated. ThinkV antage System Update The ThinkV antage System Updat e progr am helps you keep the softwar e on your computer up-t o-date by downloading and installing software packages (ThinkV antage applications, device drivers, BIOS updates, and other third part[...]

3 Har d disk drive activity indicator 7 Headphone connector 4 P ower indicat or 8 USB connector (USB port 1) Locating connectors on the rear of your comput er Figure 2 “Rear connector locations” on page 8 shows the locations of the connect ors on the r ear of your computer . Some connectors on the rear of your computer are color -coded to help [...]

Connector Description Audio line-in connector Used to receive audio signals from an e xternal audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer . Audio line-out connector Used t o send audio signals [...]

Locating components Figure 3 “Component locations” on page 10 shows the locations of the various components in your computer . T o open the computer cover , see “Opening the computer cover ” on page 30. Figure 3. Component locations 1 Heat sink and fan assembly 7 System fan assembly 2 P ower supply assembly 8 Internal speaker (installed in [...]

Locating parts on the system board Figure 4 “System board parts locations” on page 11 shows the locations of the parts on the system boar d. Figure 4. System board parts locations 1 4-pin power connector 15 eSA T A connector 2 Micropr ocessor 16 P ower fan connector 3 Micr oprocessor fan connector 17 F r ont panel connector (for connecting powe[...]

Locating internal drives Internal drives ar e devices that your computer uses to r ead and stor e data. Y ou can add drives to your computer t o incr ease stor age capacity and enable your comput er to r ead other types of media. Internal drives ar e installed in bays. In this manual, the bays ar e r eferred to as bay 1, bay 2, and so on. Y our com[...]

The following is a sample of the machine type and model label. Figure 6. Machine type and model label Chapter 1 . P roduct overview 13[...]

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Chapter 2. Using your computer This chapter provides information on using some of the computer components. F requently asked questions The following ar e a few tips that will help you optimize the use of your computer . Can I get my user guide in another language? The user guide is available in various languages on the Lenovo Support W eb site at: [...]

Note: Y ou can use the mouse or the Up and Down arrow keys to highlight menu selections. Y ou can close the Start menu or the conte xt menu by clicking the mouse or pressing Esc. Using the blue ThinkV antage button Some keyboar ds have a blue ThinkV antage butt on that you can use t o open a compr ehensive on-boar d help and information center from[...]

Y ou can switch the function of the primary and secondary mouse buttons and change other default behavior through the mouse properties function in the Windows Control Panel. Adjusting audio Sound is an important part of the computer experience. Y our computer has a digital audio contr oller built into the system board. Some models also have a high-[...]

Using CDs and DVDs Y our computer might have a DVD ROM drive or r ecordable DVD drive installed. DVD drives use industry-standard, 12 cm (4.75-inch) CD media or DVD media. If your computer comes with a DVD drive, the drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs, such as CD-ROM discs, CD-RW discs, CD-R[...]

1. With the comput er on, press the Eject/Load button. When the tr ay slides out automatically, car efully remove the disc. 2. Close the tr ay by pr essing the Eject/Load button or by gently pushing the tr ay forward. Note: If the tray does not slide out of the drive when you pr ess the Eject/Load button, insert a str aightened paper clip int o the[...]

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Chapter 3. Y ou and your comput er This chapter provides information about accessibility, comfort, and r elocating your comput er t o other countries or r egions. Accessibility and comfort Good ergonomic pr actice is important to get the most fr om your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to s[...]

Adjust the monitor so the top of the scr een is at, or slightly below , eye level. Place the monitor at a comfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view it without having t o twist your body . Also, position other equipment you use r egularly, such as the t elephone or a mouse, within easy r eac[...]

Register your computer with Lenovo T o r egister your comput er , go to http://www.lenovo.com/r egister. Then, follow the instructions on the scr een to complete the r egistration. This can help authorities return your comput er t o you if it is lost or st olen. Registering your computer also enables L enovo to notify you about possible technical i[...]

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Chapter 4. Security This chapt er pr ovides information about how to protect your computer from theft and unauthorized use. Security featur es The following security features ar e available on your computer: • Computrace Agent softwar e embedded in rmwar e The Computrace Agent software is an IT asset management and computer theft r ecovery sol[...]

Attaching an integrat ed cable lock An int egrated cable lock, sometimes referr ed to as the K ensington lock, can be used to secure your computer to a desk, table, or other non-permanent xtur e. The cable lock attaches t o the int egrat ed cable lock slot at the rear of your computer and is oper ated with a key . The cable lock also locks the b[...]

• Administrat or P assword: Setting an Administr ator P assword det ers unauthorized users from changing conguration settings. If you ar e responsible for maintaining the conguration settings of sever al computers, you might want to set an Administrat or P assword. F or more information, see “ Administrator P assword” on page 78 . Y ou [...]

• When you clear the Security Chip, be sure to turn your comput er off and then turn it on again aft er you set the Security Chip to Active . Otherwise, the Clear Security Chip option will not be displayed. T o set an it em on the Security Chip submenu, do the following: 1. Print these instructions. 2. Save all open les, and e xit all applicat[...]

Chapter 5. Installing or r eplacing har dware This chapt er provides instructions on how t o install or r eplace hardwar e for your comput er . Handling static-sensitive devices Do not open the static-prot ective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. St[...]

Opening the comput er cover Attention: Do not open your computer or attempt any r epair before reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and Warranty Guide , go t o: http://www.lenovo.com/support This secti[...]

1. Remove all media fr om the drives and turn off all attached devices and the comput er . Then, disconnect all power cor ds fr om electrical outlets and disconnect all cables that are connected to the computer . 2. Open the comput er cover . See “Opening the computer cover ” on page 30. 3. Remove the fr ont bez el by releasing the three plasti[...]

4. T o reinstall the front be zel, align the other three plastic tabs on the bottom of the fr ont bezel with the corresponding holes in the chassis, then pivot the fr ont be zel inward until it snaps into position. Figure 10. Reinstalling the front bezel What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. [...]

6. Pivot the optical drive bay upward t o access the system board components and the cables. See “Replacing the optical drive” on page 52. Installing or replacing a PCI card Attention: Do not open your computer or attempt any r epair before reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty [...]

a. The card ts tightly int o the car d slot. If necessary, alt ernate moving each side of the car d a small amount until it is r emoved fr om the car d slot. b. If the card is held in place by a r etaining latch, pr ess the car d r etaining latch 1 as shown to disengage the latch. Gr asp the car d and gently pull it out of the slot. 5. Remove th[...]

Installing or r eplacing a memory module Attention: Do not open your computer or attempt any r epair before reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and Warranty Guide , go t o: http://www.lenovo.com/suppo[...]

• If you ar e installing a memory module, open the retaining clips of the memory slot into which you want t o install the memory module. Figure 14. Opening the retaining clips 10. P osition the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns corr ectly with the slot key 2 on the syst em board. Push t[...]

The battery normally requir es no charging or maint enance thr oughout its life; however , no battery lasts forever . If the batt ery fails, the date, time, and congur ation information (including passwor ds) ar e lost. An error message is displayed when you turn on the comput er . Refer to the “Lithium battery notice” in the ThinkCentre Saf[...]

Replacing the heat sink and fan assembly Attention: Do not open your computer or attempt any r epair before reading and understanding the “Important safety information” in the ThinkCentre Safety and W arranty Guide that came with your computer . T o obtain a copy of the ThinkCentre Safety and Warranty Guide , go t o: http://www.lenovo.com/suppo[...]

4. F ollow this sequence to r emove the four scr ews that secure the heat sink and fan assembly to the system boar d: a. P artially r emove screw 1 , then fully remove screw 2 , and then fully r emove screw 1 . b. P artially remove screw 3 , then fully r emove screw 4 , and then fully r emove scr ew 3 . Note: C arefully r emove the four scr ews fro[...]

6. Remove the two screws that secure the heat sink fan duct. Then r emove the heat sink fan duct from the failing heat sink and fan assembly . Figure 19. Removing the heat sink fan duct 7. Place the new heat sink and fan assembly on the system boar d so that the four scr ews ar e aligned with the corresponding holes in the system boar d. Make sur e[...]

10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct ar e aligned with those in the heat sink and fan assembly . Install the two scr ews t o secur e the heat sink fan duct. Figure 20. Installing the heat sink fan duct What to do next: • T o work with another[...]

DANGER Hazardous moving parts. K eep ngers and other body parts away . CA UTION: Never r emove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are pr esent inside any component that has this label attached. Ther e are no serviceable parts inside these components. If you[...]

5. Remove the two screws that secure the heat sink fan duct, and then lift the heat sink fan duct out of the chassis. Figure 21. Removing the heat sink fan duct Chapter 5 . Installing or r eplacing har dware 43[...]

6. Pivot the optical drive upwar d and disconnect the power supply assembly cables fr om all drives and from power connect ors 1 and 2 on the system boar d. Figure 22. Power connectors on the syst em board Note: Y ou might also need t o r elease the power supply assembly cables from some cable clips or ties that secur e the cables to the chassis. M[...]

7. At the r ear of the computer , r emove the three scr ews that secure the power supply assembly . Press the power supply clip 1 downwar d t o r elease the power supply assembly and then slide the power supply assembly t o the front of the computer . Lift the power supply assembly out of the computer . Figure 23. Removing the power supply assembly[...]

11. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct ar e aligned with those in the heat sink and fan assembly . Install the two scr ews t o secur e the heat sink fan duct. Figure 25. Installing the heat sink fan duct What to do next: • T o work with another[...]

2. Open the comput er cover . See “Opening the computer cover ” on page 30. 3. Locat e the system board and disconnect all cables connected t o the syst em board. See “L ocating parts on the system board” on page 11. 4. Remove the heat sink and fan assembly with the fan duct. See “Replacing the heat sink and fan assembly” on page 38. No[...]

b. Note the orientation of the micropr ocessor in the socket. Y ou can either look for the small triangle 1 on one corner of the micr oprocessor or note the orientation of the notches 2 on the micropr ocessor . This is important when installing the new micropr ocessor on the system boar d. c. T ouch only the edges of the micr oprocessor . Do not t [...]

12. Reinstall the heat sink and fan assembly with the fan duct as shown. See “Replacing the heat sink and fan assembly” on page 38. Figure 29. Reinstalling the heat sink and fan assembly with the fan duct 13. Reconnect all cables that were disconnect ed from the system boar d. What to do next: • T o work with another piece of hardwar e, go to[...]

4. Pull on the handle of the har d disk drive brack et as shown and then lift the har d disk drive bracket up fr om the optical drive bay . Figure 30. Removing the hard disk drive 5. Disconnect the signal cable and the power cable fr om the har d disk drive to complet ely r emove the hard disk drive from the chassis. 6. Flex the r etaining clips as[...]

7. T o install a new hard disk drive into the bracket, e x the bracket and align pin 1 , pin 2 , pin 4 , and pin 5 on the br acket with the corr esponding holes in the har d disk drive. Important: Do not t ouch the cir cuit board 3 on the bott om of the hard disk drive. 8. Connect the signal cable and the power cable to the new har d disk drive.[...]

What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete the installation or r eplacement, go to “Completing the parts replacement” on page 68. Replacing the optical drive Attention: Do not open your computer or attempt any r epair before reading and understanding the “Important safety in[...]

7. Pr ess the optical drive lock 1 and slide the optical drive out of the rear of the drive bay assembly . Figure 34. Removing the old optical drive 8. Install the optical drive retainer on the side of the new optical drive. Figure 35. Installing the optical drive retainer Chapter 5 . Installing or r eplacing har dware 53[...]

9. Slide the new optical drive into the drive bay until it snaps int o position. Figure 36. Installing a new optical drive 10. Connect the signal cable and the power cable to the rear of the optical drive. What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete the installation or r eplacement[...]

2. Open the comput er cover . See “Opening the computer cover ” on page 30. 3. Remove the front bezel. See “Removing and reinstalling the fr ont bezel” on page 30. 4. Locat e the car d reader drive bay . See “Locating int ernal drives” on page 12. Note: Y ou might have to remove the metal cover of the car d reader drive bay . 5. Install[...]

7. Install the scr ew to secur e the card r eader bracket to the chassis. Figure 38. Installing the screw that secures the card reader 8. Pivot the optical drive bay upwar d and connect the car d r eader cable to one of the USB connect ors on the system board. See “L ocating parts on the system boar d” on page 11 . 9. Reinstall the front bezel.[...]

Replacing the car d reader T o replace the card r eader , do the following: 1. Remove all media fr om the drives and turn off all attached devices and the comput er . Then, disconnect all power cor ds fr om electrical outlets and disconnect all cables that are connected to the computer . 2. Open the comput er cover . See “Opening the computer cov[...]

9. Install the car d reader br acket t o the chassis. Then push the br acket to the left t o align the screw hole in the bracket with the corr esponding hole in the chassis. Figure 41. Installing the card reader 58 ThinkCentre User Guide[...]

10. Install the scr ew to secur e the card r eader bracket to the chassis. Figure 42. Installing the screw that secures the card reader 11. Pivot the optical drive bay upwar d and reconnect the car d reader cable t o one of the USB connectors on the syst em board. See “L ocating parts on the system boar d” on page 11 . 12. Reinstall the front b[...]

5. Disconnect the system fan assembly cable fr om the syst em fan connect or on the system boar d. See “Locating parts on the system board” on page 11. 6. The system fan assembly is attached to the chassis by four rubber mounts. Remove the system fan assembly by cutting the rubber mounts and lifting the system fan assembly out of the chassis. N[...]

8. Connect the new system fan assembly cable t o the system fan connector on the system board. See “Locating parts on the system board” on page 11. 9. Reinstall the hard disk drive. See “Replacing the hard disk drive” on page 49. What to do next: • T o work with another piece of hardwar e, go to the appr opriate section. • T o complete [...]

5. Remove the screw that secures the fr ont audio and USB assembly bracket. Then remove the fr ont audio and USB assembly br acket from the chassis. Figure 45. Removing the front audio and USB assembly 6. Remove the two screws that secure the front audio and USB assembly t o its brack et. Then r emove the failing front audio and USB assembly fr om [...]

This section pr ovides instructions on how t o replace the internal speaker . Note: The internal speaker is only available in some models. T o r eplace the internal speaker , do the following: 1. T urn off the comput er and disconnect all power cor ds from electrical outlets. 2. Open the comput er cover . See “Opening the computer cover ” on pa[...]

6. Remove the screw that secures the cover pr esence switch (intrusion switch) and remove the cover presence switch fr om the chassis. Figure 47. Removing the cover presence switch 64 ThinkCentre User Guide[...]

7. Push the int ernal speaker outwar d through the hole 1 to disengage it fr om the two metal tabs on the chassis. Then, slide the int ernal speaker t o the right to remove it from the chassis. Figure 48. Removing the int ernal speaker 8. Align the new internal speaker with the two metal clips on the chassis, and then slide the speaker as shown unt[...]

Figure 49. Installing the new internal speaker 9. Reconnect the internal speaker cable to the system board. See “L ocating parts on the syst em board” on page 11. 10. P osition the cover pr esence switch so that the scr ew hole in the cover pr esence switch is aligned with the corr esponding hole in the chassis. 66 ThinkCentre User Guide[...]

11. Install the scr ew to secur e the cover pr esence switch to the chassis. Figure 50. Reinstalling the cover presence switch 12. T o reinstall the front be zel, align the three tabs on the fr ont bez el with the corr esponding holes in the chassis and pivot the front bez el inwards until it snaps into position. What to do next: • T o work with [...]

2. Disconnect all power cor ds from electrical outlets. 3. Disconnect the old keyboard cable or mouse cable fr om the computer . 4. Connect a new keyboar d or mouse to one of the USB connect ors on the comput er . Depending on where you want to connect the new keyboard or mouse, see “Locating connectors on the front of your computer” on page 7 [...]

Chapter 6. Recovery information This chapter provides information about the r ecovery solutions provided by L enovo. This chapt er contains the following t opics: • Creating and using recovery media • P erforming backup and recovery oper ations • Using the Rescue and Recovery workspace • Creating and using a rescue medium • Installing or [...]

Note: On the Windows 7 operating system, you can cr eate recovery media using discs or e xternal USB stor age devices. On the Windows Vista operating systems, you can create r ecovery media using only discs, so this oper ation is also called “ creating P roduct Recovery discs. ” • T o create recovery media on the Windows 7 operating system, c[...]

• T o perform a backup oper ation using the Rescue and Recovery progr am on the Windows 7 operating system, do the following: 1. F r om the Windows desktop, click Start ➙ All Progr ams ➙ L enovo ThinkV antage T ools ➙ Enhanced Backup and Restore . The Rescue and Recovery progr am opens. 2. In the Rescue and Recovery main window, click the L[...]

• Restor e your hard disk drive fr om a Rescue and Recovery backup: If you have backed up your har d disk drive using the Rescue and Recovery progr am, you can r estore the har d disk drive fr om a Rescue and Recovery backup, even if you cannot start the Windows oper ating system. • Restor e your har d disk drive to the fact ory default state: [...]

3. Click the Creat e Rescue Media icon. The Create Rescue and Recovery Media window opens. 4. In the Rescue Media area, select the type of the r escue medium you want t o cr eate. Y ou can creat e a r escue medium using a disc, a USB har d disk drive, or a secondary int ernal har d disk drive. 5. Click OK and follow the instructions on the scr een [...]

6. In the application subfolder , look for a SETUP .EXE le or other appropriat e EXE les for setup. Double-click the le and follow the instructions on the screen to complete the installation. Reinstalling pr einstalled device drivers This section pr ovides instructions on how to reinstall preinstalled device drivers. Attention: When you re[...]

5. Open the appr opriate application subfolder . 6. In the application subfolder , look for a SETUP .EXE le or other appr opriate EXE les for setup. Double-click the le and follow the instructions on the scr een to complete the installation. Reinstalling device drivers T o r einstall a device driver for an option you installed, refer to th[...]

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Chapter 7. Using the Setup Utility pr ogram The Setup Utility pr ogram is used to view and change the congur ation settings of your comput er , regar dless of which oper ating syst em you are using. However , the operating system settings might override any similar settings in the Setup Utility progr am. Starting the Setup Utility progr am T o s[...]

P assword consider ations A passwor d can be any combination of up to 64 alphabetic and numeric char acters. F or security r easons, it is r ecommended to use a strong password that cannot be easily compromised. T o set a strong password, use the following guidelines: • Have at least eight char acters in length • Contain at least one alphabetic[...]

Note: A password can be any combination of up to 64 alphabetic and numeric charact ers. F or mor e information, see “P asswor d consider ations” on page 78. Erasing lost or for gotten passwords (clearing CMOS) This section pr ovides instructions on how to erase lost or forgotten passwor ds, such as a user passwor d. T o er ase a lost or for got[...]

Selecting a startup device If your computer does not start up from a device such as the disc or har d disk drive as e xpected, do one of the following t o select the startup device you want. Selecting a tempor ary startup device Use this procedur e t o select a t emporary startup device. Note: Not all discs and har d disk drives ar e bootable. 1. T[...]

• Pr essing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer t o wak e up at a set time. T o enable the wake up on alarm feature, do the following: 1. Start the Setup Utility progr am. 2. F r om the Setup Utility progr am main menu, select P ower ➙ Automatic P ower On , and press Ente[...]

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Chapter 8. Updating syst em progr ams This chapter provides information about updating the POS T and BIOS, and how to recover fr om a POS T and BIOS updat e failure. Using system pr ograms System pr ograms are the basic layer of software built into your computer . System pr ograms include the POST , the BIOS, and the Setup Utility pr ogram. The POS[...]

Updating (ashing) the BIOS from your oper ating system Note: Because Lenovo makes constant impr ovements t o its Web sites, the W eb page contents ar e subject to change without notice, including the contents r eferenced in the following pr ocedure. T o updat e (ash) the BIOS fr om your oper ating system, do the following: 1. Go t o http://ww[...]

Chapter 9. P reventing pr oblems This chapter pr ovides information that can help you avoid common pr oblems and keep your computer running smoothly . K eeping your computer current In some situations you may nd it necessary to have the most curr ent softwar e progr ams, device drivers, or operating system. This section explains how t o get the [...]

can contain applications, device drivers, BIOS ashes, or softwar e updat es. When the Syst em Update progr am connects to the Lenovo Support W eb site, the System Update progr am automatically recogniz es the machine type and model of your computer , the installed oper ating system, and the language of the operating system to determine what upda[...]

• Do not get the power switches or other controls wet. Moistur e can damage these parts and cause an electrical hazard. • Always disconnect a power cord by grasping the plug, but not the cord. Cleaning your computer It is a good pr actice to clean your computer periodically to protect the surfaces and ensure tr ouble-free operation. CA UTION: B[...]

Cleaning a at-panel monitor surface If you have a at-panel computer display that has a e xible lm surface, do the following t o clean the special surface. Wipe it gently with a soft, dry cloth, or blow on the scr een t o r emove grit and other loose particles. Then moisten a cloth with L CD cleaner and wipe the scr een surface. Many com[...]

3. T urn off the computer and all attached devices. Y our hard disk drive aut omatically parks the r ead/write head in a nondata area. This pr events damage to the har d disk drive. 4. Unplug the power cor ds fr om electrical outlets. 5. Disconnect communication cables, such as modem or network cables, fr om the outlets rst, and then disconnect [...]

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Chapter 10. T r oubleshooting and diagnostics This chapter describes some basic tr oubleshooting and diagnostic progr ams. If your computer pr oblem is not described here, see Chapter 11 “Getting information, help, and service” on page 111 for additional troubleshooting resour ces. Basic troubleshooting The following table pr ovides information[...]

Symptom Action The operating system does not start. V erify that: • The startup sequence includes the device where the operating system resides. Usually, the oper ating system is on the har d disk drive. F or more information, see “Selecting a startup device” on page 80 . Note: F or SMC computers, you might r eceive the err or message “No o[...]

8. If none of these actions solve the problem, seek t echnical assistance. See Chapter 11 “Getting information, help, and service” on page 111 for mor e information. T roubleshooting Use the troubleshooting information to nd solutions to problems that have denite symptoms. If the symptom your computer is e xperiencing occurr ed immediatel[...]

• Double-click the speaker icon in the Windows notication ar ea. A master volume-control window opens. V erify that the Mute settings are not checked and none of the volume settings is set too low. • Some models have a front audio panel you can use to adjust volume. If you have a fr ont audio panel, verify that the volume is not set t oo low[...]

CD pr oblems Select your symptom fr om the following list: • “ An audio disc or AutoPlay-enabled disc does not aut omatically play when it is insert ed into a CD drive” on page 95 • “ A CD or DVD does not work” on page 95 • “Unable to use a startable (bootable) recovery medium, such as the P roduct Recovery CD , t o start your compu[...]

• “Black screen inst ead of DVD video” on page 96 • “DVD movie will not play” on page 96 • “No audio or intermitt ent audio while playing DVD movie” on page 96 • “Playback is very slow or choppy” on page 96 • “Invalid disc or no disc found message” on page 97 Black scr een instead of DVD video Symptom: Black scr een in[...]

• Ensure that video r esolution is set to less than 1152 x 864. If these actions do not correct the pr oblem, run the diagnostic pr ograms (see “Diagnostic progr ams” on page 109 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 111. Invalid disc or no disc found message S[...]

• If you are using an Enhanced P erformance USB keyboard and one or more of the Rapid Access butt ons are the only keys that are not working, these buttons might have been disabled or have not been assigned to a function. Use the help syst em in the Enhanced P erformance Customization K eyboard pr ogram to help diagnose problems with the Rapid Ac[...]

• Scraping the surface of the r eader with your nail or anything har d. • Using or t ouching the reader with a dirty nger . • The surface of your nger is very differ ent fr om when you enrolled your ngerprint. The wir eless k eyboard does not work Symptom: The wir eless k eyboard does not work. Action: If the T r ansceiver Communicat[...]

The monit or works when you turn on the computer , but goes blank when you start some application progr ams Symptom: The monitor works when you turn on the computer , but goes blank when you start some application pr ograms. Actions: • Make sur e the monit or signal cable is secur ely connected t o the monit or and the monitor connect or on the c[...]

3. T urn on the monit or . If these actions do not correct the problem, your monitor might need service. See Chapt er 11 “Getting information, help, and service” on page 111 for details. Networking problems The following ar e the most common networking problems. Select your networking problem from the following list: • “Ethernet problems”[...]

If you congured the adapt er for full duple x, make sure the switch port is also congur ed for full duple x. Setting the wr ong duple x mode can degr ade performance, cause data loss, or r esult in lost connections. • Y ou have installed all networking softwar e that is necessary for your network envir onment. Check with your LAN administr [...]

Note: If your computer is preinstalled with the Windows 7 oper ating system, click Show hidden icons in the Windows notication area. The Access Connections icon is displayed. F or more information about the icon, see the Help in Access Connections. • Check Network Name (SSID), and your encryption information. Use Access Connections to verify t[...]

An option that was just installed does not work Symptom: An option that was just installed does not work. Action: V erify that: • The option is designed for your computer . • Y ou followed the installation instructions supplied with the option and the installation instructions provided with your computer , and all option les (such as device [...]

T o check the amount of fr ee space on the Windows Vista oper ating syst em and the Windows 7 oper ating system, do the following: 1. Click Start ➙ Computer . 2. Right-click your C drive entry and then click Properties . The amount of fr ee disk space is displayed. Actions t o free up disk space: • On the Windows Vista oper ating system, do one[...]

– 1. Click Start ➙ Computer . 2. Right-click your C drive entry and then click Pr operties . 3. Click Disk Cleanup . 4. Click Clean up system les . 5. Click the More Options tab. 6. In the P rograms and F eatur es area, click the Clean up button. 7. A list of installed applications is displayed. Select the application you want t o r emove. C[...]

Print er problems Symptom: The printer does not work. Actions: V erify that: 1. The print er is turned on and is online. 2. P aper is loaded correctly . 3. The print er signal cable is securely connect ed to the correct parallel, serial, or USB connector on the computer . Note: Non-IEEE-approved printer signal cables might cause unpr edictable prob[...]

Check with your software manufacturer to see if any updates ar e available. Many software manufacturers make updates available from the W orld Wide W eb. Software does not work as e xpected Symptom: Software does not work as e xpected. Actions: • Most softwar e progr ams have built-in help systems that provide instructions for most tasks. If you [...]

• Reset the device by detaching and reattaching the USB connector . If these actions do not correct the problem, run the diagnostic progr ams to test the USB connect or (see “Diagnostic pr ograms” on page 109 for instructions). If the USB device came with its own diagnostics, run those diagnostics against the USB device. If you need technical[...]

2. Use any CD/DVD burning software to cr eate a diagnostic disc with the ISO image. Running the diagnostic progr am fr om a diagnostic disc This section pr ovides instructions on how to run the diagnostic pr ogram fr om a diagnostic disc that you creat ed. T o run the diagnostic pr ogram from a diagnostic disc that you creat ed, do the following: 1[...]

Chapter 11. Getting information, help, and service This chapt er contains information about help, service, and technical assistance for products manufactured by Lenovo. Information resources Y ou can use the information in this section t o access useful resour ces r elating t o your computing needs. Lenovo ThinkV antage T ools The Lenovo ThinkV ant[...]

T o access the Windows Help and Support information system, click Start ➙ Help and Support . Safety and W arranty The ThinkCentre Safety and Warranty Guide that is pr ovided with your comput er contains information on safety, setup, warr anty, and notices. Read and understand all safety information before using this product. Lenovo W eb site (htt[...]

If you suspect a softwar e pr oblem, see the documentation that comes with the oper ating syst em or software progr am, including r eadme les and online help. Most computers come with a set of diagnostic progr ams that help you identify har dware pr oblems. F or instructions on using the diagnostic pr ograms, see “Diagnostic pr ograms” on pa[...]

entitles you to obtain warranty service throughout the warr anty period. Service will be performed by service providers authoriz ed to perform warr anty service. Service methods and procedur es vary by country, and some services might not be available in all countries. International Warr anty Service is delivered thr ough the method of service (suc[...]

Appendix A. Regulatory information Export classication notice This product is subject to the Unit ed States Export Administr ation Regulations (EAR) and has an Export Classication Contr ol Number (ECCN) of 4A994.b. It can be re-e xported e xcept t o any of the embargoed countries in the EAR E1 country list. T elevision output notice The follo[...]

Dieses Ger ät ist ber echtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätsz eichen - CE - zu führen. V erantwortlich für die Konformitätserklärung nach Par agr af 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG P aragr af 4 Abs. (1) 4: Das Ger ät erfüllt die[...]

Appendix B. WEEE and r ecycling stat ements Lenovo encour ages owners of information technology equipment t o responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of pr ograms and services to assist equipment owners in recycling their IT products. F or information on recycling L enovo pr oducts, go to: http://www[...]

Disposing of L enovo computer components Some L enovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. T o properly dispose of disused components, such as a print ed cir cuit board or drive, use the methods described above for collecting and recycling a disused computer or mo[...]

Appendix C. P ower cord notice F or your safety, L enovo pr ovides a power cor d with a grounded attachment plug to use with this pr oduct. T o avoid electrical shock, always use the power cor d and plug with a pr operly gr ounded outlet. P ower cor ds provided by L enovo in the United States and Canada are listed by Underwriters Laborat ories (UL)[...]

P ower cord part number Used in these countries and regions 41R3212 or 41R3213 Denmark 41R3220 or 41R3221 Bangladesh, L esotho, Macao S.A.R. of China, Maldives, Namibia, Nepal, P akistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda 41R3224 or 41R3225 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, Cyprus, Dominica, Gambia, G[...]

P ower cord part number Used in these countries and regions 42T5035 or 42T5120 Abu Dhabi, Bahr ain, Botswana, Brunei Darussalam, Channel Islands, Hong Kong S.A.R. of China, Cyprus, Dominica, Gambia, Ghana, Gr enada, Guyana, Iraq, Ir eland, Jordan, Kenya, K uwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman, Qatar , Saint Kitts [...]

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Appendix D . Notices Lenovo may not offer the pr oducts, services, or features discussed in this document in all countries. Consult your local L enovo repr esentative for information on the pr oducts and services currently available in your area. Any r eference to a Lenovo product, progr am, or service is not intended to state or imply that only th[...]

T rademarks The following terms are trademarks of L enovo in the Unit ed States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkCentre ThinkV antage Microsoft, Windows, and Windows Vista are tr ademarks of the Micr osoft group of companies. Intel and Int el Cor e ar e tr ademarks of Intel Corpor ation in the United States[...]

Inde x A a rescue medium, cr eating and using 72 accessing system board components and drives 32 Administrat or, password 78 antivirus softwar e 7 audio line-in connector 9 audio line-out connector 9 audio subsystem 1 B backup and recovery operations 70 basic tr oubleshooting 91 battery, replacing 36 boot-block r ecovery 84 C cable lock, security 2[...]

internal speaker , replacing 62 K keyboard connector 9 keyboard, r eplacing 67 L Lenovo ThinkV antage T oolbo x 109 Lenovo ThinkV antage T ools 111 Lenovo Welcome 5, 111 locating components 10 M media, creating and using r ecovery media 69 memory module installing, replacing 35 system boar d 35 Microphone connector 9 micropr ocessor replacing 46 mo[...]

tempor ary, selecting 80 static-sensitive devices, handling 29 system management 1 progr ams 83 system boar d connectors 11 locating parts 11 locations 11 memory module 35 system board components and drives accessing 32 system fan assembly, replacing 59 T tempor ary startup device 80 the BIOS, updating (ashing) 83–84 ThinkV antage pr oductivit[...]

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Part Number: 0A23254 Printed in USA (1P) P/N: 0A23254 *0A23254*[...]