Lenovo TS100 manual

ThinkS e rv e r T S1 00 T yp es 6 43 1 , 6 43 2, 6 433 , an d 6 434 Hard w a r e M a i ntena n c e M a n ua l[...]

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ThinkS e rv e r T S1 00 T yp es 6 43 1 , 6 43 2, 6 433 , an d 6 434 Hard w a r e M a i ntena n c e M a n ua l[...]

Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 251, and the Warranty and Support Information document on the ThinkServer Documentation DVD . Second Edition (June 2009) © Copyright Lenovo 2008. Portions © Copyright International Business Machines Corporation 2008.[...]

Contents Safety ............................ v i i Guidelines for trained service technicians ............... viii Inspecting for unsafe conditions ................. viii Guidelines for servicing electrical equipment ............. i x Safety statements ........................ x Chapter 1. Introduction ...................... 1 Related documentation[...]

Installing the lower bezel .................... 6 5 Removing the upper bezel .................... 6 6 Installing the upper bezel .................... 6 7 Removing an adapter ..................... 6 8 Installing an adapter ...................... 6 9 Removing and installing internal drives ............... 7 1 Removing a hot-swap power supply ........[...]

Performing the checkout procedure ................ 1 4 6 T roubleshooting tables ..................... 1 4 7 CD or DVD drive problems ................... 1 4 7 Diskette drive problems .................... 1 4 8 General problems ...................... 1 4 9 Hard disk drive problems .................... 1 4 9 Intermittent problems ...................[...]

T aiwanese Class A warning statement ............... 2 5 8 Chinese Class A warning statement ................ 2 5 8 Korean Class A warning statement ................ 2 5 8 Index ............................ 2 5 9 vi ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Maintenance Manual[...]

Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instal ací tohot o produktu si pr ectete prí rucku bezpecnostních i nstr ukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsv[...]

Guidelines for trained service technicians This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions in an IBM ® product that you are working on. Each Lenovo product, as it was designed and manufactured, has required safet[...]

Guidelines for servicing electrical equipment Observe the following guidelines when you service electrical equipment: v Check the area for electrical hazards such as moist floors, nongrounded power extension cords, and missing safety grounds. v Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft mat[...]

Safety statements Important: Each caution and danger statement in this document is labeled with a number . This number is used to cross reference an English-language caution or danger statement with translated versions of the caution or danger statement in the Safety Information document. For example, if a caution statement is labeled with “State[...]

Statement 1: DANGER Electrical current from power , telephone, and communication cables is hazardous. T o avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet. v[...]

Statement 2: CAUTION: When replacing the lithium battery , use only the battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: v T[...]

Statement 3: CAUTION: When laser products (such as CD drives, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustme[...]

Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. T o remove all e[...]

Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service tec[...]

Statement 15: CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended. xvi ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Maintenance Manual[...]

Chapter 1. Introduction This Hardware Maintenance Manual contains information to help you solve problems that might occur in the Lenovo ThinkServer ™ TS100 Machine T ypes 6431, 6432, 6433, and 6434 server . It describes the diagnostic tools that come with the server , error codes and suggested actions, and instructions for replacing failing compo[...]

information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the Lenovo Web site. T o check for updated documentation and technical updates, complete the following steps. Note: Changes are made periodically to the Lenovo[...]

Features and specifications The following information is a summary of the features and specifications of the server . Depending on the server model, some features might not be available, or some specifications might not apply . Chapter 1. Introduction 3[...]

T able 1. Features and specifications Microprocessor: v Supports one Intel ® Core ™ 2 Duo dual-core or Xeon ® dual-core or quad-core microprocessor Note: Intel Virtualization T echnology (VT) is not available on the Core 2 Duo E4600; however , these microprocessors can only run paravirtualization. v 2 MB, 6 MB, or 12 MB Level-2 cache v 800, 106[...]

Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. Front view The following illustration shows the controls, LEDs, and connectors on the front of the server . 1 Power-on LED 6 CD-eject or DVD-eject button 2 Power-control button 7 CD or [...]

USB connectors Connect USB devices to these connectors. CD-eject or DVD-eject button Press this button to release a CD from the CD drive or a DVD from the DVD drive. CD or DVD drive activity LED When this LED is lit, it indicates that the CD drive or DVD drive is in use. (Optional) diskette-eject button Press this button to release a diskette from [...]

Rear view The following illustration shows the connectors and LEDs on the rear of the server . 1 Ethernet transmit/ receive activity LED (amber) 8 Serial 1 (Com1) connector 2 Ethernet link status LED (green) 9 Parallel connector 3 Remote Supervisor Adapter II SlimLine (Ethernet) connector 10 Serial 2 (Com2) conne[...]

Video connector Connect a monitor to this connector . USB connectors Connect USB devices to these connectors. Ethernet connector Use this connector to connect the server to a network. Ethernet transmit/receive activity LED This LED is on the Ethernet connector on the rear of the server . When this LED is lit, it indicates that there is activity bet[...]

on the server . While the server remains connected to ac power , one or more fans might continue to run. T o remove all power from the server , you must disconnect it from the power source. Some operating systems require an orderly shutdown before you turn off the server . See your operating-system documentation for information about shutting down [...]

Connectors, LEDs, and jumpers The illustrations in this section show the connectors, light-emitting diodes (LEDs), and jumpers on the system board. The illustrations might dif fer slightly from your hardware. System board internal connectors The following illustration shows the internal connectors on the system board. 1 Microprocessor power c[...]

System board external connectors The following illustration shows the external input/output (I/O) connectors on the system board. 1 Ethernet transmit/ receive activity LED (amber) 8 Serial 1 (Com1) connector 2 Ethernet link status LED (green) 9 Parallel connector 3 Remote Supervisor Adapter II SlimLine (Ethernet) conne[...]

System board optional-devices connectors The following illustration shows the system board connectors for user-installable optional devices. 1 DIMM connectors 4 PCI Express x4 (x1) connector 2 PCI 32-bit 33 MHz connector 5 PCI Express x8 connector 3 PCI-X 64-bit 133 MHz connector 6 Remote Supervisor Adapter II Sl[...]

System board LEDs The following illustration shows the LEDs on the system board. 1 Boot block jumper (JP6) 2 Clear CMOS jumper (JP1) 3 Mini-BMC force update jumper (JP3) Chapter 1. Introduction 13[...]

System board jumpers The following illustration shows the jumpers on the system board. 1 Boot block jumper (JP6) 2 Clear CMOS jumper (JP1) 3 Mini-BMC force update jumper (JP3) The following table describes the function of each jumper block. T able 2. System board jumper blocks Jumper number Jumper name Jumper setting JP1 Clear CMO[...]

T able 2. System board jumper blocks (continued) Jumper number Jumper name Jumper setting JP6 Boot block jumper (JP6) v Pins 1 and 2: Normal (default) v Pins 2 and 3: Recover boot block (see “Updating (flash-update) the BIOS code on the server” on page 232) Chapter 1. Introduction 15[...]

16 ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Maintenance Manual[...]

Chapter 2. Configuration information and instructions The firmware for the server is periodically updated and is available for download from the Web. This chapter provides information about updating the firmware and using the configuration utilities. Updating the firmware The firmware for the server is periodically updated and is available for down[...]

EasyStartup program detects installed hardware devices and guides you through the process of creating a response file and performing an unattended installation of the operating system and associated device drivers. For more information about the ThinkServer EasyStartup DVD , see “Using the ThinkServer EasyStartup DVD ” on page 23. v ThinkServer[...]

For information about setting up and cabling a Remote Supervisor Adapter II SlimLine for use in an Advanced System Management (ASM) network, see “Setting up a Remote Supervisor Adapter II SlimLine” on page 32. Using the Configuration/Setup Utility program This section provides instructions for starting the Configuration/Setup Utility program an[...]

be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device). If you disable the integrated SAS/SA T A controller and no SAS/SA T A adapter is installed, the server will have no SAS/SA T A capability . If you disable the integrated Ethernet controller and no Ethernet adapter is installed, th[...]

Select this choice to set, change, or delete a power-on password. v Start Options Select this choice to view or change the startup options. Changes in the start options take effect when you restart the server . Y ou can set keyboard operating characteristics, such as the keyboard speed, and you can specify whether the server starts with the keyboar[...]

- BMC POST W atchdog This option enables or disables the POST watchdog. Disabled is the default setting. - BMC POST W atchdog Timeout This option enables or disables the mini-BMC POST watchdog timer . - System - BMC Serial Port Sharing Select this choice to specify whether the serial port that the mini-BMC uses is shared with the other system compo[...]

Down Arrow key to view the older entries, and use the Up Arrow key to view the newer entries. Select Clear system logs and press Enter to erase the system event/error log. v Save Settings Select this choice to save the changes that you have made in the settings. v Restore Settings Select this choice to cancel the changes that you have made in the s[...]

v Support for multiple operating systems v Installs the operating system and device drivers in an unattended mode to save time v Creates a reuseable response file that can be used with similarly configured Lenovo servers to make future installations even faster . Before you use the ThinkServer EasyStartup DVD Functionality and supported operating s[...]

v Sets the system date and time v Detects installed hardware devices v Guides the network administrator through the process of creating a response file v Prepares the hard disk for installation v Prompts the network administrator to insert the operating-system installation disc v Initiates an unattended installation of the operating system and devi[...]

v Partition settings: This task enables you to choose the file system type and define the partition size. v Installation settings: This task prompts you for user and system settings, time zone, the operating system product key , and the administrator password. v Network settings: This task prompts you for domain and workgroup settings, Ethernet con[...]

2. Enter your product number (machine type and model number) or select Servers from the Select your product list. 3. Select Servers from the Brand list. 4. From Family list, select ThinkServer TS100 , and click Continue . 5. Click Downloads and drivers to download firmware updates. 6. From the BMC software, copy the files bmc.exe and Init.ini to a [...]

3. From a command line, type bmc_cfg and press Enter . For the program to interface with the mini-baseboard management controller , the parameters in the Intf.ini file must be set correctly . T o modify the Intf.ini file, use the mini-baseboard management controller setup utility program or a text editor . Using the mini-baseboard management contro[...]

3. Select Servers from the Brand list. 4. From Family list, select ThinkServer TS100 , and click Continue . 5. Click Downloads and drivers to download firmware updates. 6. From the BMC software, copy the file fsloader .exe to an SDR/FRU update diskette. T o start the mini-baseboard management controller SDR/FRU update utility program, complete the [...]

Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS. Y ou can use it to configure the network as a startable device, and you can customize where the network Startup optional devices occurs in the startup sequence. Enable and disable the Broadcom NetXtreme Gigabit Etherne[...]

The integrated SAS/SA T A controller with RAID capabilities supports RAID arrays. Y ou can use the LSI Configuration Utility program to configure RAID 1 (IM), RAID 1E (IME), and RAID 0 (IS) for a single pair of attached devices. If you install a different type of RAID adapter , follow the instructions in the documentation that comes with the adapte[...]

Note: Before you format a hard disk, make sure that the disk is not part of a mirrored pair . T o format a drive, complete the following steps: 1. From the list of adapters, select the controller (channel) for the drive that you want to format and press Enter . 2. Select SAS T opology and press Enter . 3. Select Direct Attach Devices and press Ente[...]

v Make sure that the server has an Internet connection, so that you can download software and firmware from the Lenovo support Web site during the installation process. v If you plan to configure Simple Network Management Protocol (SNMP) trap alerts on the Remote Supervisor Adapter II SlimLine, install and compile the management information base (M[...]

1 Ethernet transmit/ receive activity LED (amber) 8 Serial 1 (Com1) connector 2 Ethernet link status LED (green) 9 Parallel connector 3 Remote Supervisor Adapter II SlimLine (Ethernet) connector 10 Serial 2 (Com2) connector 4 USB connectors 1 and 2 11 DC power LED 5 Ethernet connector 12 A[...]

3. Select Servers from the Brand list. 4. From Family list, select ThinkServer TS100 , and click Continue . 5. Click Downloads and drivers to download firmware updates. 6. Select the software or firmware package that you want to install. On the next page, click the link for each file that you want to download. Follow the instructions that are displ[...]

36 ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Maintenance Manual[...]

Chapter 3. Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434 The following replaceable components are available for all models of the ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434 server , except as specified otherwise in T able 4 on page 38. For an updated parts listing, consult the latest version of the Hard[...]

Replaceable server components Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility . If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: Y ou may install an optional[...]

T able 4. Parts listing, T ypes 6431 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 9 Hard disk drive, SA T A, 3.5-inch 750 GB, 10K, hot-swap, with tray (models) 45J9646 9 Hard disk drive, SAS, 3.5-inch 146 GB, 15K, hot-swap, with tray (models) 45J9658 9 Hard disk drive, SAS, 3.5-inc[...]

T able 4. Parts listing, T ypes 6431 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 16 Microprocessor , X3370 3.0G12MB (models CTO) 46C6452 16 Microprocessor , E5300 2.6G2MB (models CTO) 46C6713 16 Microprocessor , E7400 2.8G3MB (models CTO) 46C6714 16 Microprocessor , E7200 2.53G3MB[...]

T able 4. Parts listing, T ypes 6431 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number IBM Ultra320 SCSI PCIe Controller (all models) 43W4325 HOOKEBKPLP9 (all models) 44E8783 Remote Supervisor Adapter (RSAII) Slimline (all models) 44T1412 RSA Slimline Bracket (all models) 41Y9086 LSI MR[...]

T able 4. Parts listing, T ypes 6431 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number FRUGBM (all models) 44E7342 FRUGBM (all models) 44E7343 OEM / SpeclBids FRUGBM (all models) 44E7344 EULER 2.5 ″ HDD BACKPLANE (all models) 43X0334 PCI-X Slot Enablement card (all models) 44E4851 HSD[...]

T able 5. Parts listing, T ypes 6432 Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 1 Chassis assembly (all models) 44X0386 2 Front-panel assembly (all models) 44E7571 3 Front USB connector assembly (all models) 26K7340 4 Multiburner , SA T A Rambo 8 (optional) (all models) 43W8467 4 DVD-ROM dri[...]

T able 5. Parts listing, T ypes 6432 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 1 1 Hard disk drive cage, 2.5-inch drives (eight bays) (all models) 44E7299 12 Hard disk drive backplane (for 2.5-inch and 3.5 in Hot-Swap SAS/SA T A hard disk drives) (all models) 39Y9757 12 Hard dis[...]

T able 5. Parts listing, T ypes 6432 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 19 Power supply , non-redundant 401 watt (models 17U 17F 17S 17L 17D 17Y 17G 17M 17A 17Q 17T 17K 17R 17E 17J 18G 18H 19G 19H 1 1M 1 1A 1 1Q 1 1T 1 1K 1 1R 1 1E 1 1J 12U 12F 12S 12L 12D 12Y 12G 12B 12H[...]

T able 5. Parts listing, T ypes 6432 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number IBM SAS HBA Controller (all models) 25R8071 IBM x RAID 10i (all models) 43W4297 IBM Ultra320 SCSI Controller 2 (all models) 39R8750 46 ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Mai[...]

T able 6. Parts listing, T ypes 6434 Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 1 Chassis assembly (all models) 44X0386 2 Front-panel assembly (all models) 44E7571 3 Front USB connector assembly (all models) 26K7340 4 Multiburner , SA T A Rambo 8 (optional) (all models) 43W8467 4 DVD-ROM dri[...]

T able 6. Parts listing, T ypes 6434 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 1 1 Hard disk drive cage, 2.5-inch drives (eight bays) (all models) 44E7299 12 Hard disk drive backplane (for 2.5-inch and 3.5 in Hot-Swap SAS/SA T A hard disk drives) (all models) 39Y9757 12 Hard dis[...]

T able 6. Parts listing, T ypes 6434 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number 19 Power supply , redundant, 430 watt (optional) (models 14G 14M 14A 14Q 14T 14H 14K 14R 14E 14J 15U 15F 15S 15L 15D 15Y 15G 15M 15A 15Q 15T 15K 15R 15E 15J 16G 16M 16A 16Q 16T 16K 16J 1 1U 1 1F 1 1S [...]

T able 6. Parts listing, T ypes 6434 (continued) Index Description CRU part number (Self-service) CRU part number (Optional- service) FRU part number IBM x RAID 10i (all models) 43W4297 IBM Ultra320 SCSI Controller 2 (all models) 39R8750 50 ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Maintenance Manual[...]

Power cords For your safety , Lenovo provides a power cord with a grounded attachment plug to use with this Lenovo product. T o avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed by Underwriter’s Laboratories (UL) and certified by the Canad[...]

T able 7. Power cords, T ype 6431 (continued) Lenovo Power cord part number Used in these countries and regions 39M5144 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda (models 14G 14M 14A 15A 12G 12M 12A) 39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China[...]

T able 8. Power cords, T ype 6432 (continued) Lenovo Power cord part number Used in these countries and regions 39M5123 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus, Belgium, Benin, Bosnia and Herzegovina, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape V erde, Central African Republic, Chad, Comor[...]

T able 8. Power cords, T ype 6432 (continued) Lenovo Power cord part number Used in these countries and regions 39M5081 1 10 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador , El Salvador , Guam, Guatemala, Haiti, Honduras[...]

T able 9. Power cords, T ype 6434 Lenovo Power cord part number Used in these countries and regions 39M5247 T aiwan (models) 39M5206 China (models 14H) 39M5102 Australia, Fiji, Kiribati, Nauru, New Zealand, Papua New Guinea (models 13M 14M 15M 16M 12M) 39M5123 Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Belarus, Be[...]

T able 9. Power cords, T ype 6434 (continued) Lenovo Power cord part number Used in these countries and regions 39M5081 1 10 - 120 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador , El Salvador , Guam, Guatemala, Haiti, Honduras[...]

Chapter 4. Removing and replacing server components Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility . If Lenovo installs a self-service CRU at your request, you will be charged for the installation. v Optional-service customer replaceable unit: Y ou m[...]

v If you must start the server while the cover is removed, make sure that no one is near the server and that no other objects have been left inside the server . v Do not attempt to lift an object that you think is too heavy for you. If you have to lift a heavy object, observe the following precautions: – Make sure that you stand safely without sl[...]

W orking inside the server with the power on Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data. T o avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working ins[...]

Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. T o avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them. T o reduce the possibility of damage from electrostatic discharge, observe the following precautions: v Limit you[...]

Connecting the cables Y ou must turn off the server before you connect any cables to or disconnect any cables from the server . Note: If the cable that you are connecting or disconnecting is a USB cable, however , you do not have to turn off the server . See the documentation that comes with optional devices for additional cabling instructions. It [...]

Removing and replacing self-service CRUs Replacement of self-service CRUs is your responsibility . If Lenovo installs a self-service CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware. Removing the side cover Attention: Operating the server for more than 30 minu[...]

Installing the side cover Attention: For proper cooling and airflow , replace the side cover before you turn on the server . Operating the server for extended periods of time (more than 30 minutes) with the side cover removed might damage server components. T o install the side cover , complete the following steps: 1. Make sure that all cables, ada[...]

Removing the lower bezel When you work with some devices, such as the drives in bays 4 through 7 (or bays 4 through 1 1 for some 2.5 inch hard disk drive models), you must first remove the lower bezel to access the devices. T o remove the lower bezel, complete the following steps: 1. Read the safety information that begins on page vii and “Instal[...]

Installing the lower bezel T o install the lower bezel, complete the following steps: 1. Insert the two bottom tabs on the lower bezel into the corresponding holes in the front of the chassis. 2. Rotate the top of the lower bezel up to the chassis; then, press the blue release tab on the right side of the lower bezel and completely close the lower [...]

Removing the upper bezel When you work with some devices, such as the drives in bays 1 through 3, you must first remove the upper bezel to access the devices. T o remove the upper bezel, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. If you are replacing a non-ho[...]

Installing the upper bezel T o install the upper bezel, complete the following steps: 1. Insert the two tabs on the right-side of the upper bezel into the corresponding holes on the right side of the chassis. 2. Rotate the upper bezel to the left side of the chassis until the bezel clips 1 are aligned with the corresponding indentations on th[...]

Removing an adapter T o remove an adapter , complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the side cover” [...]

2 Rear adapter retention bracket 5 Left side of the Front adapter retention bracket 3 Expansion-slot screw 6 Right side of the Front adapter retention bracket 8. If you are not replacing the adapter , install an expansion-slot cover in the expansion-slot opening. 9. If you are instructed to return the adapter , follow all pa[...]

the adapter with the expansion slot guides; then, press the adapter firmly into the expansion slot. For a full-length adapter , make sure that the front edge of the adapter is correctly seated in the correct slot in the front adapter-retention bracket. 1 Rear adapter retention bracket 4 Left side of the Front adapter retention bracket ?[...]

Removing and installing internal drives See the User Guide for information about the types of drives that the server supports and other important information. The following figures show the locations of the drive bays in the server . Some models have seven drive bays 1 to 7 , and some models have eleven drive bays 1 to 11 . [...]

Removing a CD or DVD drive T o remove a CD or DVD drive, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the s[...]

Installing a CD or DVD drive T o install a CD or DVD drive, complete the following steps: 1. If you are replacing a removed drive with a new drive, make sure that: v Y ou have all the cables and other equipment that is specified in the documentation that comes with the new drive. v Y ou check the instructions that come with the new drive to determi[...]

3. Follow the instructions that come with the drive to set jumpers or switches, if there are any . Note: Y ou might find it easier to install the new drive from the front and then attach the cables. 4. If you are installing a 3.5-inch drive in bay 2, attach a 5.25-inch conversion kit to the 3.5-inch drive. Remove the drive retainer clip from the si[...]

7. Press and hold the blue release button on the side of the bay to release the drive; then, pull the drive out of the front of the server . 8. Remove the drive retainer clip from the side of the drive. Save the clip to use when you install the replacement drive. T ape dr ive EMC shield Filler panel Drive retainer clip 9. If you are instructed to r[...]

8. Set any jumpers or switches on the drive according to the documentation that comes with the drive. 9. Remove the drive retainer clip from the side of the drive cage of bays 1 or 2. Slide the drive retainer clip to the right to remove it from the drive cage; then, snap the drive retainer clip into the screw holes on the side of the drive. 1[...]

1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. Note: Y ou do not have to turn off the server to remove hot-swap drives from the hot-swap drive bays. 2. Unlock the side cover . The side cover does not have to be removed. 3. Remove the lower bezel (see “Removing the lower bezel” on page 64). 4[...]

Server model with four hot-swap drive bays Server model with eight hot-swap drive bays Drive-tra y assembly Drive tra y handle (in open position) Drive-tra y assembly Drive tra y handle (in open position) Bezel 1. T ouch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from t[...]

Removing a simple-swap hard disk drive This procedure applies only to server models that have simple-swap SA T A hard disk drives. Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before you remove or install a simple-swap hard disk drive. T o remove a simple-swap hard disk drive, complete the foll[...]

Installing a simple-swap hard disk drive This procedure applies only to server models that have simple-swap SA T A hard disk drives. See the User Guide for information about the installation sequence and other important information. Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server you remove or ins[...]

Removing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Removing a non-hot-swap power supply” on page 1 15 for information about the removal of a non-hot-swap power supply . When you remove or install a hot-swap power supply , observe the following precautions. Statement 8: CAUTION: [...]

T o remove a hot-swap power supply , complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Disconnect the power cord from the power supply that is to be removed. 3. Press down on the orange release lever 1 and pull the power supply 2 out of the bay , using t[...]

Installing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies. See “Installing a non-hot-swap power supply” on page 1 17 for information about the installation of a non-hot-swap power supply . T o install a hot-swap power supply , complete the following steps: 1. Place the power supply into th[...]

Removing a memory module T o remove a dual inline memory module (DIMM), complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see ?[...]

Installing a memory module Note: If you are replacing a faulty DIMM, make sure that the replacement DIMM is the correct type of memory . If you are adding DIMMs, install the DIMMs in the sequence shown in the following table. See the User Guide for additional information about the type of memory that is compatible with the server . Number of DIMMs [...]

Removing and replacing optional-service CRUs Y ou may install an optional-service CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for the server . The illustrations in this document might differ slightly from your hardware. Removing the battery T o remove the battery , com[...]

Statement 2: CAUTION: When replacing the lithium battery , use only the battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: v T[...]

Removing the rear system fan Attention: v Replace a failed fan within 48 hours. v T o ensure proper cooling and airflow , do not operate the server for more than 30 minutes with the side cover removed. T o remove the rear system fan, complete the following steps: 1. Turn of f the server and all attached devices; then, disconnect all power cords and[...]

Installing the rear system fan Attention: v Replace a failed fan within 48 hours. v T o ensure proper cooling and airflow , do not operate the server for more than 30 minutes with the side cover removed. T o install the rear system fan, complete the following steps: 1. The replacement fan 2 comes with the rubber grommets 1 installed; ho[...]

Removing the hard disk drive fan assembly This procedure applies only to server models that have a hard disk drive fan assembly . Attention: v Replace a failed fan within 48 hours. v T o ensure proper cooling and airflow , do not operate the server for more than 30 minutes with the side cover removed. T o remove the hard disk drive fan assembly , c[...]

8. Remove the cable from the slot 2 on the hard disk drive fan assembly; then, rotate the assembly away from the drive cage and remove the assembly from the drive cage. 9. If you are instructed to return the hard disk drive fan assembly , follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.[...]

Installing the hard disk drive fan assembly This procedure applies only to server models that have a hard disk drive fan assembly . Attention: v Replace a failed fan within 48 hours. v T o ensure proper cooling and airflow , do not operate the server for more than 30 minutes with the side cover removed. T o install the hard disk drive fan assembly [...]

2. Route the hard disk drive signal and power cables through the slots 2 on the edge of the hard disk drive fan assembly 3 . Make sure that the cables will not be pinched between the hard disk drive assembly and the hard disk drive backplane when the assembly is installed. 3. Rotate the hard disk drive fan assembly toward the backplane [...]

1 1. Lift the simple-swap backplate out of the lower lip on the drive cage and set it aside. 12. If you are instructed to return the simple-swap backplate, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. 94 ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Maintenance Manual[...]

Installing the simple-swap backplate This procedure applies only to server models with the simple-swap SA T A backplate installed on the back of the hard disk drive cage. T o install the simple-swap backplate, complete the following steps. 1. Position the bottom edge of the simple-swap backplate 4 on the lower lip of the drive cage. 2. Tilt t[...]

Removing the SAS/SA T A hard disk drive backplane This procedure applies only to hot-swap server models with a SAS/SA T A hard disk drive backplane installed on the back of the hard disk drive cage. T o remove the SAS/SA T A hard disk drive backplane, complete the following steps: 1. Read the safety information that begins on page vii and “Instal[...]

1 1. Lift the SAS/SA T A hard disk drive backplane out of the lower lip on the drive cage and set it aside. 12. If you are instructed to return the SAS/SA T A hard disk drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the SAS/SA T A hard disk drive backplane This p[...]

1 1. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . 98 ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Maintenance Manual[...]

Removing the front-panel assembly T o remove the front-panel assembly , complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see ?[...]

Installing the front-panel assembly T o install the front-panel assembly , complete the following steps: 1. Position the front end of the front-panel assembly in the channel above drive bay 1 on the left side of the chassis. 2. Push the front-panel assembly toward the front of the chassis until it clicks into place. 3. Reroute and connect the front[...]

8. Squeeze the spring clips 1 on the sides of the front USB connector assembly and pull the assembly out of the back of the housing. 9. Carefully pull the front USB cable out of the opening in the chassis. 10. If you are instructed to return the front USB connector assembly , follow all packaging instructions, and use any packaging materials [...]

Rear adapter retention brack et Hinge pin 6. If necessary , remove the Remote Supervisor Adapter II SlimLine retention tab and store it for future use. Installing the rear adapter retention bracket T o install the rear adapter-retention bracket, complete the following steps: 1. If you removed the Remote Supervisor Adapter II SlimLine retention tab [...]

Installing the front adapter-retention bracket T o install the front adapter-retention bracket, complete the following steps: 1. Insert one of the hinge pins on the front adapter-retention bracket into the metal hinge point on the fan cage assembly . 2. Rotate the other hinge pin on the front adapter-retention bracket into position and push the hin[...]

Removing the hot-swap power supply cage This procedure applies only to server models that have hot-swap power-supplies. T o remove the power supply cage, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and all attached devices; then, disconnec[...]

Installing the hot-swap power supply cage This procedure applies only to server models that have hot-swap power-supplies. T o install the hot-swap power supply cage, complete the following steps: 1. Place the power supply cage into the chassis and slide it toward the rear of the server until the retaining clips 1 engage the top of the chassis[...]

Removing the mini-SAS/SA T A controller T o remove the mini-SAS/SA T A RAID controller , complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the s[...]

Installing the SAS/SA T A controller T o install the SAS/SA T A RAID controller , complete the following steps: 1. T ouch the static-protective package that contains the SAS/SA T A controller to any unpainted surface on the outside of the server; then, remove the SAS/SA T A controller from the package. 2. Position the SAS/SA T A controller over the[...]

6. Disconnect the mini-PCI-X enablement card from the mini-PCI-X enablement card connector ; then, grasp the edges of the mini-PCI-X enablement card and pull it out of the mini-PCI slot. If the standoff comes away from the system board with the card, gently pull it out of the card and push it back into the hole on the system board. 7. If you are in[...]

3. Install and lock the side cover (see “Installing the side cover” on page 63). 4. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . Removing the RAID-MR10i SAS/SA T A controller T o remove the IBM ServeRAID-MR10i SAS/SA T A controller from the server , complete the following steps: 1. R[...]

Installing the RAID-MR10i SAS/SA T A controller Some server models come with a IBM ServeRAID-MR10i SAS/SA T A controller . The ServeRAID-MR10i SAS/SA T A controller enables integrated RAID level-5 capability on hot-swap SAS models that support 2.5-inch and 3.5- inch SAS hard disk drives. T o install and cable the ServeRAID-MR10i SAS/SA T A controll[...]

1 Hard disk drive cable connector s4-7 4 ServeRAID-MR10i SAS/SA T A controller 2 Hard disk drive cable connector s0-3 5 Hard disk drive cable s4-7 3 Battery 6 Hard disk drive cable s0-3 Note: The drive cage should be in the open position. This illustration shows it in the closed position. 8. Press the ServeRAID-M[...]

pinched between the hard disk drive fan assembly and the hard disk drive backplane when the assembly is installed. c. Rotate the hard disk drive fan assembly toward the backplane until the release tabs are fully engaged and snaps in place. 1 1. Reconnect the hard disk drive fan assembly cable to the system board. 12. Rotate the drive cage back into[...]

1 Remote Supervisor Adapter II SlimLine adapter 2 Remote Supervisor Adapter II SlimLine retention clip 3 Remote Supervisor Adapter II SlimLine support bracket 6. If you are instructed to return the adapter , follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing an IBM [...]

Attention: Incomplete insertion might cause damage to the system board or the adapter . 8. Press the Remote Supervisor Adapter II SlimLine adapter 1 firmly into the connector and under the retention clip 2 on the Remote Supervisor Adapter II SlimLine adapter-support bracket 3 . 9. Close the rear adapter-retention bracket. 10. Inst[...]

Removing and replacing FRUs Field replaceable units (FRUs) must be installed only by trained service technicians. Removing a non-hot-swap power supply This procedure applies only to server models that have a non-hot-swap power supply . See “Removing a hot-swap power supply” on page 81 for information about the removal of a hot-swap power supply[...]

T o remove a non-hot-swap power supply , complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the side cover” on [...]

Installing a non-hot-swap power supply This procedure applies only to server models that have a non-hot-swap power supply . See “Installing a hot-swap power supply” on page 83 for information about the installation of a hot-swap power supply . T o install a non-hot-swap power supply , complete the following steps: 1. Position the power supply i[...]

Removing the microprocessor and fan sink T o remove the microprocessor and fan sink, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Turn the server on its side[...]

c. Tip the top of the fan sink toward the front of the server while you slide it away from the lower flange of the retention module; then, remove it from the server . After removal, place the fan sink on its side on a clean, flat surface. Attention: The microprocessor retention latch is spring-loaded when the microprocessor is in place. Releasing t[...]

Installing a microprocessor and fan sink T o install the microprocessor , complete the following steps: 1. T ouch the static-protective package that contains the microprocessor to any unpainted metal surface on the server . Then, remove the microprocessor from the package. 2. Remove the protective cover , tape, or label from the surface of the micr[...]

5. Close the microprocessor bracket frame 2 ; then, close the microprocessor retention latch 1 and lock it securely in place. 6. Install the fan sink: a. Make sure that the fan-sink retention lever is in the fully open position. Important: Be careful when you handle the microprocessor and fan sink. Do not contaminate the thermal materia[...]

v Additional thermal grease is not added to the existing thermal grease on the fan sink and microprocessor . Note: v Read the Safety information on page vii. v Read the “Installation guidelines” on page 57. v Read “Handling static-sensitive devices” on page 60. T o replace damaged or contaminated thermal grease on the microprocessor and fan[...]

Removing the system board T o remove the system board, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Turn the server on its side so that it is lying flat, wit[...]

System board mounting screws (8 places) F an-sink mounting brack et slots 10. Slide the system board toward the front of the server to disengage the tabs on the fan sink mounting bracket from the slots on the bottom of the chassis; then, carefully lift the system board out of the server . 1 1. Remove the four screws that secure the fan sink retenti[...]

12. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Installing the system board T o install the system board, complete the following steps: 1. T ouch the static-protective package that contains the system board to any unpainted metal surface [...]

3. Insert the system board into the chassis and slide it toward the rear of the server until the tabs on the fan sink mounting bracket is fully engaged in the holes for fan sink mounting bracket slots 1 on the bottom the chassis. Note: The tabs are fully engaged when the screw holes in the system board are aligned with the corresponding holes[...]

4. Install the eight screws 2 that secure the system board to the chassis. 5. Reinstall the Remote Supervisor Adapter II SlimLine support bracket 1 with the two screws that you removed earlier . 6. Install any of the following components that you removed from the system board: v SAS/SA T A controller (see “Installing the SAS/SA T A co[...]

v Microprocessor and fan sink (see “Installing a microprocessor and fan sink” on page 120). v Adapters (see “Installing an adapter” on page 69). 7. Press and hold the retaining tab on top of the cage; then, rotate the drive cage into the chassis until it locks into place. 8. Reconnect any cables to the system board that you disconnected dur[...]

Chapter 5. Diagnostics This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server . If you cannot diagnose and correct a problem by using the information in this chapter , see Appendix A, “Getting help and technical assistance,” on page 247 for more information. Diagnostic tools The [...]

POST beep codes A beep code is a combination of short or long beeps or series of short beeps that are separated by pauses. For example, a “1-2-3” beep code is one short beep, a pause, two short beeps, and pause, and three short beeps. A beep code indicates that POST has detected a problem. The following table describes the beep codes and sugges[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

Error logs The server generates three error logs: v POST error log This log contains the three most recent error codes and messages that were generated during POST . v System-event/error log This log contains messages that were generated during POST and all system status messages from the service processor . v BMC system event log This log contains[...]

For information about using the diagnostic programs, see “Running the diagnostic programs” on page 164. T o view the BMC system-event log that is generated by the mini-BMC controller from the diagnostic programs, complete the following steps: 1. If the server is running, turn off the server and all attached devices. 2. Turn on all attached devi[...]

POST error codes The following table describes the POST error codes and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page [...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server . About the checkout procedure Before you perform the checkout procedure for diagnosing hardware problems, review the following information: v Read the safety information that begins on page vii. v The diagnostic programs pr[...]

Performing the checkout procedure T o perform the checkout procedure, complete the following steps: 1. Is the server part of a cluster? v No: Go to step 2. v Y es: Shut down all failing servers that are related to the cluster . Go to step 2. 2. Complete the following steps: a. Make sure that both the ac and dc power supply LEDs on the rear of the p[...]

T roubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. If you cannot find the problem in these tables, see “Running the diagnostic programs” on page 164 for information about testing the server . If you have just added new software or a new optional device and the server is not work[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replac[...]

Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field r[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replace[...]

Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are fiel[...]

Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replacea[...]

Serial port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field re[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which com[...]

Error LEDs The following illustration shows the system boardoard LEDs. The system board has error LEDs that will help to locate the source of the error . Run the diagnostic programs to find out the cause of the error (see “Running the diagnostic programs” on page 164). 1 Boot block jumper (JP6) 2 Clear CMOS jumper (JP1) 3 Mini[...]

If an error occurs, view the server LEDs in the following order: 1. Check the front-panel assembly on the front of the server . If the system-error LED is lit, it indicates that an error has occurred. 2. Check the front and rear of the server to determine whether any component LEDs are lit. 3. Remove the server cover and look inside the server for [...]

The following table describes the problems that are indicated by various combinations of the power supply LEDs and the power-on LED on the front information panel and suggested actions to correct the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapte[...]

Diagnostic programs and messages The diagnostic programs are the primary method of testing the major components of the server . The diagnostic tools provided with the program include a system information collection and analysis tool that you can use to provide information to Lenovo service and support to aid in the diagnosis of the system problems.[...]

Running the diagnostic programs Important: The diagnostic programs do not support USB CD-ROM drives. If you run the diagnostic programs while any USB CD-ROM drives are attached, ignore any optical drive test results that are returned for USB CD-ROM drives. Y ou can also remove USB CD-ROM drives before you run the diagnostic programs to get accurate[...]

Aborted: The test could not proceed because of the server configuration. V iewing the test log Y ou can use one of the following methods to access the test log when the tests are completed: v From the DSA command line (Diagnostic command line), issue the view command or select Diagnostic Event Log from the DSA graphical user interface (GUI). v From[...]

T able 12. Diagnostic messages v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components ar[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

T able 12. Diagnostic messages (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which c[...]

Updating (flash-update) the BIOS code on the server Periodically , Lenovo makes new levels of BIOS code available on the Web. Always check http://www .lenovo.com/support for the latest level of BIOS code, device drivers, documentation, and hints and tips. Y ou can use one of the following methods to update (flash-update) the BIOS code on the server[...]

2. Set your removable media device as the first startup device. 3. Select the removable media device that you want to boot from and move it to the top of the list. T o recover the BIOS code, complete the following steps: 1. Read the safety information that begins on page vii and “Installation guidelines” on page 57. 2. Turn of f the server and [...]

12. Remove any adapters that impede access to the boot block recovery jumper (see “Removing an adapter” on page 68). 13. Return the boot block recovery jumper to pins 1 and 2. 14. Replace any adapters that you removed (see “Installing an adapter” on page 69); then, install the side cover (see “Installing the side cover” on page 63). 15.[...]

System-error log messages A system-error log is generated by both the Remote Supervisor Adapter II SlimLine adapter and the mini-BMC. The system-error log can contain messages of three types: Information Information messages do not require action; they record significant system-level events, such as when the server is started. W arning Warning mess[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, “Parts listing, ThinkServer TS100 Machine T ypes 6431, 6432, 6433, and 6434,” on page 37 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU)[...]

Solving SAS problems For any SAS error message, one or more of the following devices might be causing the problem: v A failing SAS device (adapter , drive, or controller) v An incorrect SAS termination jumper setting v A missing or incorrectly installed SAS terminator v A defective SAS terminator v An incorrectly installed cable v A defective cable[...]

Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using. See the operating-system documentation for information about Ethernet controllers, and see the Ethernet controller device-driver readme file. T ry the following procedures: v Make sure that the correct device[...]

Solving undetermined problems If the diagnostic tests did not diagnose the failure or if the server is inoperative, use the information in this section. If you suspect that a software problem is causing failures (continuous or intermittent), see “Software problems” on page 158. Damaged data in CMOS memory or damaged BIOS code can cause undeterm[...]

Problem determination tips Because of the variety of hardware and software combinations that you can encounter , use the following information to assist you in problem determination. If possible, have this information available when you request assistance from Lenovo: v Machine type and model v Microprocessor and hard disk drive upgrades v Failure [...]

Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and Lenovo products, what t[...]

Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center . These services are available during the warranty period: v Problem determination - T rained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the pro[...]

Service methods and procedures vary by country , and some services might not be available in all countries. International W arranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country . Service centers in certain countries might not be able to service all models [...]

250 ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Maintenance Manual[...]

Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Leno[...]

estimated through extrapolation. Actual results may vary . Users of this document should verify the applicable data for their specific environment. T rademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo ThinkServer The following terms are trademarks of International Business Machi[...]

Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo. Maximum memory might require replacement of the standard memory with an optional memory module. Lenovo makes no representation or w[...]

Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la Norvège. L ’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les dispositions de retour et de recyclage applicables aux systèmes utilisés à tra[...]

Les batteries ou emballages pour batteries sont étiquetés conformément aux directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs en usage et aux batteries et accumulateurs usés. Les directives déterminent la marche à suivre en vigueue dans l'Union Européenne pour le retour et le recyclage des batteries et acc[...]

Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES-003. A vis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Australia and New Zealand Class A statement Attention: This is a Class A product. [...]

Deutschland: Einhaltung des Gesetzes über die elektromagnetische V erträglichkeit von Betriebsmittein Dieses Produkt entspricht dem “Gesetz über die elektromagnetische V erträglichkeit von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische V erträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie 2004/1[...]

T aiwanese Class A warning statement Chinese Class A warning statement Korean Class A warning statement 258 ThinkServer TS100 T ypes 6431, 6432, 6433, and 6434: Hardware Maintenance Manual[...]

Index A AC power LED 7 acoustical noise emissions 4 adapter installing 69 hot-plug 1 13 Remote Supervisor Adapter II SlimLine 1 13 removing 68 advanced setup 21 assistance, getting 247 attention notices 2 B battery installing 86 removing 86 safety 86 battery , replacing 86 beep codes POST 130 bezel lower installing 65 removing 64 upper installing 6[...]

drives bay 1, 2, or 3 installing 73 hot-swap, removing 76, 77 simple-swap, removing 80 simple-swap, removing 79 DVD drive activity LED 6 eject button 6 installing 73 problems 147 removing 72 E EasyStartup using 23 eject button CD 6 diskette 6 DVD 6 electrical input 4 enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent 30 environment 4 error cod[...]

hard disk drive (continued) status LED 6 hard disk drives hot-swap SAS or SA T A, installing 77 hot-swap SAS or SA T A, removing 76 simple-swap SA T A, installing 80 simple-swap SA T A, removing 79 heat output 4 help, getting 247 hot-plug adapter . See adapter hot-swap drive backplane activity LED 6 status LED 6 hot-swap drives, SAS or SA T A insta[...]

microprocessor cache 21 installing 120 problems 153 removing 1 18 specifications 4 mini-BMC force update jumper 14 minimum configuration 245 modes, Ethernet 30 monitor problems 153 mouse problems 151 N network operating system (NOS) installation without EasyStartup 26 notes 2 notes, important 252 notices and statements 2 O online publications 2 opt[...]

removing (continued) memory modules 84 microprocessor 1 18 power supply hot-swap 81 non-hot-swap 1 15 SAS/SA T A controller 106 SAS/SA T A hard disk drive backplane 96 side cover 62 simple-swap backplate 93 simple-swap drives 79 simple-swap SA T A drives 79 system board 123 tape drive 74 the fan sink retention module 124 the Remote Supervisor Adapt[...]

using Boot Menu program 29 Configuration/Setup Utility program 17 EasyStartup 23 IBM Configuration/Setup Utility program 19 passwords 20, 23 V video connector 8 controller 4 video problems 153 W web site publication ordering 247 support 247 Web site Lenovo support 2, 26, 27, 28, 29, 30, 34, 57, 232 weight 4 264 ThinkServer TS100 T ypes 6431, 6432, [...]

[...]

Part Number: 46U0853 Printed in USA (1P) P/N: 46U0853[...]