Lenovo U300E manual

Leno v o IdeaP ad U300e Hardw are Maintenance Manual[...]

Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 68. First Edition (Oct. 201 1) © Copyright Lenovo 201 1. All rights reserved. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use,[...]

iii Contents About this manual ....................................... iv Safety information ........................................ 1 General safety ................................................ 2 Electrical safety .............................................. 3 Safety inspection guide .................................. 5 Handling devices tha[...]

iv About this manual This manual contains service and reference information for the following Lenovo IdeaPad product: Lenovo IdeaPad U300e Use this manual to troubleshoot problems. The manual is divided into the following sections: The common sections provide general information, guidelines, and safety • information required for servicing compute[...]

1 Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service an Lenovo IdeaPad U300e computer: • “General safety” on page 2 • “Electrical safety” on page 3 • “Safety inspection guide” on page 5 • “Handling devices that are sensitive to elec[...]

2 Lenovo IdeaPad U300e Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: Observe a good housekeeping in the area where the machines are put • during and after the maintenance. When lifting any heavy object: • 1. Make sure that you can stand safely without slipping. 2. Distribute the weight of the obje[...]

3 Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have rubber floor mats near their machines t[...]

4 Lenovo IdeaPad U300e Hardware Maintenance Manual Always look carefully for possible hazards in your work area. Examples of • these hazards are moist oors, nongrounded power extension cables, power surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface of a plastic • dental mirror . The surface[...]

5 Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury . This guide addresses only those items. Y ou should use good judgment to ident[...]

6 Lenovo IdeaPad U300e Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage[...]

7 Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew , Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside t[...]

8 Lenovo IdeaPad U300e Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery , recharge it, throw it into fire or water , or short- circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appr[...]

9 Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into re or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrec[...]

10 Lenovo IdeaPad U300e Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector , disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinanc[...]

11 Safety information Safety notice 5 If the LCD breaks and the uid fro m inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the uid are present after washing. Si le panneau d’afchage à cristaux liquides se brise et que [...]

12 Lenovo IdeaPad U300e Hardware Maintenance Manual Safety notice 6 DANGER T o avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. An d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation. Aus Sicherheitsgründen[...]

13 Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer , unplug all power cords from electrical outlet s, remove the battery pack, an d then disconnect any interconn ecting cables. A vant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentat[...]

14 Lenovo IdeaPad U300e Hardware Maintenance Manual Laser compliance statement Some models of Lenovo IdeaPad computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certied in the U.S. to conform t[...]

15 Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Rad[...]

16 Lenovo IdeaPad U300e Hardware Maintenance Manual Important service information This chapter presents the following important service information: • “Strategy for replacing FRUs” on page 16 – “Strategy for replacing a hard disk drive” on page 17 – “Important notice for replacing a system board ” on page 17 • “Important infor[...]

17 Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: If you are instructed to replace an FRU, but the replacement does not solve • the problem, reinstall the original FRU before you continue. Some computers have both a processor board and a system boa rd. If you • are instr[...]

18 Lenovo IdeaPad U300e Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Elec tro nic E quip men t Dire cti ve (20 02/ 95/ EC) is a Eur ope an Unio n lega l requirement affecting the global electronics industry . RoHS requirements must be implemente[...]

19 General checkout General checkout This chapter presents the following information: • “What to do rst ” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Onlycertiedtrainedpersonnelcanservicethecomputer . ?[...]

20 Lenovo IdeaPad U300e Hardware Maintenance Manual What to do rst When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3. Date on which the machine failed 4. Date of purchase 5. Procedure index and page[...]

21 General checkout Power system checkout T o verify a symptom, follow the steps below: 1. T urn off the computer . 2. Remove the battery pack. 3. Connect the AC adapter . 4. Make sure that power is supplied when you turn on the computer . 5. T urn off the computer . 6. Disconnect the AC adapter and install the charged battery pack. 7. Make sure th[...]

22 Lenovo IdeaPad U300e Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack. If the charge indicator still does not light o[...]

23 Related service information Related service information This chapter presents the following information: • “Restoring the factory contents by using OneKey Recovery” on page 23 • “Passwords” on page 24 • “Power management” on page 25 Restoring the factory contents by using OneKey Recovery Restore of factory default The Lenovo Id[...]

24 Lenovo IdeaPad U300e Hardware Maintenance Manual When you use the recovery discs to boot your computer , the system will enter the user interface for system recovery automatically . Please follow the prompt to insert the backup discs to complete the whole recovery process. Note: The recovery process might take up to 2 hours. Passwords As many as[...]

25 Related service information Power management Note: Power management modes are not supported for APM operating system. T o reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off monitor” timer in the operating system expires, t[...]

26 Lenovo IdeaPad U300e Hardware Maintenance Manual Hibernation mode In hibernation mode, the following occurs: The system status, RAM, VRAM, and setup data are stored on the hard disk. • The system is powered off. • T o cause the computer to enter hibernation mode, follow the steps below: If you are using the ACPI operating system and have def[...]

27 Lenovo IdeaPad U300e Lenovo IdeaPad U300e This chapter presents the following product-sp ecific service references and product-specic parts information: • “Specications ” on page 27 • “Status indicators” on page 29 • “Function key combinations” on page 30 • “FRU replacement notices” on page 31 • “Removing and re[...]

28 Lenovo IdeaPad U300e Hardware Maintenance Manual T able 1. Specications (continued) Feature Description PCI Express Mini Card slot • 1 slot, support Intel 1030N card Bluetooth wireless • Built-in antenna with wireless card module for all Models Keyboard • 6 Row , ISO Full Size Keyboard T ouch pad • Multi-touch type Integrated camera ?[...]

29 Lenovo IdeaPad U300e Status indicators The system status indicators below show the computer status: U300e 3 2 1 T able 2. Status indicators Indicator Meaning 1 Power on White: System is enabled. Blinking white: System is in sleep mode. Off: System is in hibernate mode or shut down. 2 Battery status Blinking amber: (500ms off/1s on) The remaining[...]

30 Lenovo IdeaPad U300e Hardware Maintenance Manual Function key combinations The following table shows the function of each combination of function key . T able 3. Fn key combinations Key combination Description Fn + Home: Activate the pause function. Fn + End: Activate the break function. Fn + PgUp: Enable/Disable the scroll lock. Fn + PgDn: Acti[...]

31 Lenovo IdeaPad U300e FRU replacement notices This s ect ion pr ese nts no tic es rel ate d to remo vin g a nd rep lac ing p arts . Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo IdeaPad computer, this problem is addressed with special nylon-coated screws that have t[...]

32 Lenovo IdeaPad U300e Hardware Maintenance Manual Removing and replacing an FRU This section presents exploded gures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the fo llowing general rules: 1. Do not attempt to service any computer unless you have been trained and certied. An untrained person r[...]

33 Lenovo IdeaPad U300e 1010 Base cover Note: T urn off the computer rst. Otherwise, it may cause permanent damage to the computer . Figure 1. Removal steps of base cover Open the rubbers and remove two screws 1 , then remove the base cover in the direction shown by arrow 2 3 . 1 1 2 3 Step Screw (quantity) Color T orque 1 M2.5 × 6 mm, at-he[...]

34 Lenovo IdeaPad U300e Hardware Maintenance Manual Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover , you need to apply the following label: The following labels need to be peeled off from the old base cover , and need to be put on the new base [...]

35 Lenovo IdeaPad U300e 1020 Battery pack For access, remove this FRU: • “1010 Base cover” on page 33 DANGER Only use the battery specied in the parts list for your computer. Any other battery could ignite or explode. Figure 2. Removal steps of battery pack Detach the battery pack connector in the direction shown by arrow 1 , remove five s[...]

36 Lenovo IdeaPad U300e Hardware Maintenance Manual 1030 Hard disk drive For access, remove these FRUs in order: • “1010 Base cover” on page 33 • “1020 Battery pack” on page 35 Attention: • Do not drop the hard disk drive or apply any physical shock to it. The hard disk drive is sensitive to p[...]

37 Lenovo IdeaPad U300e 1040 DIMM For access, remove these FRUs in order: • “1010 Base cover” on page 33 • “1020 Battery pack” on page 35 Figure 4. Removal steps of DIMM Release the two latches on both ed ges of the socket a t the sam e time i n the direction shown by arrows 1 , and then unplug the DIMM in t he direction shown by arrow [...]

38 Lenovo IdeaPad U300e Hardware Maintenance Manual 1050 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: • “1010 Base cover” on page 33 • “1020 Battery pack” on page 35 • “1030 Hard disk drive” on page 36 Figure 5. Removal steps of PCI Express Mini Card for wireless LAN 2 1 Disconnect the two wireles[...]

39 Lenovo IdeaPad U300e Figure 5. Removal steps of PCI Express Mini Card for wireless LAN (continued) Remove the card in the direction shown by arrow 3 . 3 When installing: In models with a wireless LAN card that has two antenna connectors, plug • the black cable (1st) (MAIN) into the jack labeled 1 , and the white c able (2nd) (AUX) into jack la[...]

40 Lenovo IdeaPad U300e Hardware Maintenance Manual 1060 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Base cover” on page 33 • “1020 Battery pack” on page 35 • “1030 Hard disk drive” on page 36 • “1050 PCI Express Mini Card for wireless LAN” on page 38 Figure 6. Removal steps of fan ass[...]

41 Lenovo IdeaPad U300e Figure 6. Removal steps of fan assembly and heat sink assembly (continued) Lift the fan assembly and heat sink assembly in the direction shown by arrow 4 . Be careful not to damage the connector . 4 4 Attention: Do not handle the heat sink assembly roughly . Improper handling can cause distortion or deformation and imperfect[...]

42 Lenovo IdeaPad U300e Hardware Maintenance Manual 1070 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. • A void rough handling of any kind. • In the wh[...]

43 Lenovo IdeaPad U300e Figure 7. Removal steps of system board Detach eight connectors on system board in the direction shown by arrows 1 2 3 . Remove six screws 4 and one screw 5 . 2 3 2 1 2 1 2 3 4 4 4 4 4 5 When installing: Make sure that all the connectors are attached rmly . Step Screw (quantity) Color T orque 4 M2 × 2.5 mm, at-head, n[...]

44 Lenovo IdeaPad U300e Hardware Maintenance Manual Figure 7. Removal steps of system board (continued) Lift the system board in the direction shown by arrow 6 . Detach the keyboard connector under system board in the direction shown by arrows 7 8 .Then remove the system board. 6 7 8[...]

45 Lenovo IdeaPad U300e 1080 Speakers and microphone For access, remove these FRUs in order: • “1010 Base cover” on page 33 • “1020 Battery pack” on page 35 • “1030 Hard disk drive” on page 36 • “1050 PCI Express Mini Card for wireless LAN” on page 38 • “1060 Fan assembly and Heat Sink assembly” on page 40 • “1070 [...]

46 Lenovo IdeaPad U300e Hardware Maintenance Manual Figure 8. Removal steps of the speakers and microphone (continued) Remove the microphone in the direction shown by arrow 3 . 3 When installing: Make sure that the microphone connector is attached rmly .[...]

47 Lenovo IdeaPad U300e 1090 LCD unit For access, remove these FRUs in order: • “1010 Base cover” on page 33 • “1020 Battery pack” on page 35 • “1030 Hard disk drive” on page 36 • “1050 PCI Express Mini Card for wireless LAN” on page 38 • “1060 Fan assembly and Heat Sink assembly” on page 40 • “1070 System board”[...]

48 Lenovo IdeaPad U300e Hardware Maintenance Manual Figure 9. Removal steps of LCD unit (continued) 2 2 2 2 Step Screw (quantity) Color T orque 2 M2.5 × 6 mm, at-head, nylok-coated (4) Black 3.0 ± 0.2 kgfcm When installing: Route the antenna cables along the cable guides. As you route the cables, • make sure that they are not subjected to an[...]

49 Lenovo IdeaPad U300e 1 100 Keyboard and keyboard bezel For access, remove these FRUs in order: • “1010 Base cover” on page 33 • “1020 Battery pack” on page 35 • “1030 Hard disk drive” on page 36 • “1050 PCI Express Mini Card for wireless LAN” on page 38 • “1060 Fan assembly and Heat Sink assembly” on page 40 • “[...]

50 Lenovo IdeaPad U300e Hardware Maintenance Manual Figure 10. Removal steps of keyboard and keyboard bezel (continued) Remove two screws 2 , release the power button in the direction shown by arrows 3 . 2 2 3 Step Screw (quantity) Color T orque 2 M2 × 3 mm, at-head, nylok-coated (2) Black 1.5 ± 0.2 kgfcm[...]

51 Lenovo IdeaPad U300e Figure 10. Removal steps of keyboard and keyboard bezel (continued) Remove the system status indicators board in the direction shown by arrow 4 . 4 Remove two screws 5 and one screw 6 , then remove the USB board in the direction shown by arrow 7 . 5 5 6 7 Step Screw (quantity) Color T orque 5 M2 × 3 mm, at-head, nylok-co[...]

52 Lenovo IdeaPad U300e Hardware Maintenance Manual Figure 10. Removal steps of keyboard and keyboard bezel (continued) Remove four screws 8 , then remove two brackets in the direction shown by arrows 9 . 8 8 8 8 9 9 Step Screw (quantity) Color T orque 8 M2 × 3 mm, at-head, nylok-coated (4) Black 1.5 ± 0.2 kgfcm[...]

53 Lenovo IdeaPad U300e Locations Front view 1 Integrated camera (Select models only) 2 Wireless module antennas (Select models only) 3 Power button 4 System status indicators Note: For the description of each indicator , see “Status indicators” on page 29. 5 T ouchpad U300e 1 2 4 3 4 5[...]

54 Lenovo IdeaPad U300e Hardware Maintenance Manual Right-side view 1 USB port 2 HDMI port 3 RJ-45 port 4 Built-in microphone 5 AC power adapter jack 2 1 1 4 5 3 Bottom and Left-side view 1 OneKey Rescue system button 2 USB port 3 Headphone mic combo jack 4 Fan louvers 5 Base cover 1 5 4 2 3[...]

55 Lenovo IdeaPad U300e Parts list This section presents the following service parts: • “Overall” on page 56 • “Keyboard” on page 59 • “Miscellaneous parts” on page 61 • “AC adapters” on page 62 • “Power cords” on page 63 Notes: • Each FRU is available for all types or models, unless specic types or models are spe[...]

56 Lenovo IdeaPad U300e Hardware Maintenance Manual Overall U300e 2 b 3 d 6 5 f 8 11 13 15 16 14 12 9 10 h 7 g e 4 a c 1[...]

57 Lenovo IdeaPad U300e T able 5. Parts list—Overall No. FRU FRU no. a-h See “Miscellaneous parts” on page 61. 1 Panel 13.3" CMI TBD 2 Keyboard (see “Keyboard” on page 59.) 3 MICKEY Micphone Board 1 10141 15 4 MICKEY Power Board 31052169 5 MICKEY LED Board 31052170 6 MICKEY DC-IN Jack W/Cable 31052176 7 MICKEY USB Board 1 10141 14 8 [...]

58 Lenovo IdeaPad U300e Hardware Maintenance Manual T able 5. Parts list—Overall (continued) No. FRU FRU no. 13 WiFi 1x1 BGN, Intel 1000N MOW M PCIE NB HMC 20002329 13 WiFi 2x2 BGN+BT , Cbt BCM43225HMB BGN+BT HMC 2000251 1 13 WiFi 2x2 BGN+BT , Liteon WB197 BGN+BT HMC 20002520 14 59WH 2S2P 8060mAh,Polymer , U3 SMP/A TL L10M4P1 1 2S2P 59Wh bty 1215[...]

59 Lenovo IdeaPad U300e Keyboard T able 6 . Parts list—Keyboard P/N Sunrex JMET3SCZSK85keyBLKKeyKBD 25200278 JMET3SBulgarian85keyBLKKeyKBD 25200277 JMET3SUI84keyBLKKeyKBD 25200276 JMET3SSwiss85keyBLKKeyKBD 25200275 JMET3SSLN85keyBLKKeyKBD 25200274 JMET3SIceland85keyBLKKeyKBD 25200273 JMET3SBelgian85keyBLKKeyKBD 25200272 JMET3SNordic85keyBLKKeyKBD[...]

60 Lenovo IdeaPad U300e Hardware Maintenance Manual T able 6. Parts list—Keyboard (continued) P/N Darfon DFT3SGerman85keyBLKKeyKBD 25200292 DFT3SFrench85keyBLKKeyKBD 25200291 DFT3SRussian84keyBLKKeyKBD 25200290 DFT3STC84keyBLKKeyKBD 25200289 DFT3SKorean84keyBLKKeyKBD 25200288 DFT3SENCanada85keyBLKKeyKBD 25200287 DFT3SLatinSP A85keyBLKKeyKBD 25200[...]

61 Lenovo IdeaPad U300e Miscellaneous parts T able 7. Parts list—Miscellaneous parts FRU P/N System miscellaneous parts: • ( a ) MICKEY Frame left • ( b ) MICKEY Frame Right 31052182 31052183 Cable miscellaneous parts: • ( c ) MICKEY T ouchPad Cable • ( d ) MICKEY Minphone Board Cable • ( e ) MICKEY Power Board Cable • ( f ) MICKEY LE[...]

62 Lenovo IdeaPad U300e Hardware Maintenance Manual AC adapters T able 8. Parts list—AC adapters FRU P/N 65W , Delta ADP-65KH BD 20V/3.25A Adapter 36001929 65W , Liteon P A-1650-56LC20V3.25A Adapter 36001651 65W , Brazil P A-1650-52LB Adapter 36001714 65W , Chicony CP A-A065 20V3.25A Adapter(330PF) 36001943 Slim 65W , Delta 20V3.25A (slim) TBD Sl[...]

63 Lenovo IdeaPad U300e Power cords A Lenovo IdeaPad power cord for a specific country or region is usually available only in that country or region: T able 9. Parts list—3-pin power cords Region P/N CCC 3PIN • SSD YD-1 18-1+IEC53RVV+SSD-3-2B-1 1m 145000602 CCC 3PIN • LINETEK PC323+RVV300/300+LS15 1m 145000600 Argentina 3PIN • LINETEK LS15+[...]

64 Lenovo IdeaPad U300e Hardware Maintenance Manual T able 9. Parts list—3-pin power cords (continued) Region P/N Indian 3PIN • VOLEX IA6A3+IS694+V AC5S 1m 145000536 Switzerland 3PIN • VOLEX MP232+H03VV -F+V AC5S 1m 145000524 Italy 3PIN • VOLEX IT10S3+HO3VV -F+V AC5S 1m 145000535 Denmark 3PIN • VOLEX MP233D+H03VV -F+V AC5S 1m 145000534 Ko[...]

65 Lenovo IdeaPad U300e T able 9. Parts list—3-pin power cords (continued) Region P/N Korea 3PIN • Longwell LP-486+KTLH03VV -F+LS-5 1m 145000558 Australia 3PIN • Longwell LP-23A+LFC-3R+LS-18 1m 145000557 T aiwan3PIN • Longwell LP-71+VCTF+LS-33 1m 145000556 Japan 3PIN • Longwell LP-54+VCTF+LS-18 1m 145000555 Africa 3PIN • Longwell LP-39+[...]

66 Lenovo IdeaPad U300e Hardware Maintenance Manual T able 10. Parts list—2-pin power cords Region P/N CCC 2PIN • 1m power cord TBD Argentina 2PIN • 1m power cord TBD Danmark 2PIN • 1m power cord TBD Switzerland 2PIN • 1m power cord TBD Brazil 2PIN • 1m power cord TBD Israel 2PIN • 1m power cord TBD UL 2PIN • 1m power cord TBD UK 2P[...]

67 Lenovo IdeaPad U300e T able 10. Parts list—2-pin power cords (continued) Region P/N UL 2PIN • 1m power cord TBD UK 2PIN • 1m power cord TBD Indian 2PIN • 1m power cord TBD Italy 2PIN • 1m power cord TBD Korea 2PIN • 1m power cord TBD Australia 2PIN • 1m power cord TBD T aiwan2PIN • 1m power cord TBD Japan 2PIN • 1m power cord T[...]

68 Lenovo IdeaPad U300e Hardware Maintenance Manual Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intend[...]

69 Notices Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly . Some measurements may have been made on development-level systems and there is no guara ntee that these measurements will be the same on generally available systems. Fur[...]